Us robotics 56K* Performance Pro Modem Installation Guide for Windows 95, 98, 2000, and NT
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NOTE: Before you begin, we recommend you uninstall any other modems
you have in your system. Refer to your old modem’s documentation for
instructions.
Write the modem’s serial number in the box below. The serial number is
located on the white bar code sticker on the modem and on the modem’s
box.
NOTE: It is very important that you have your serial number written down for
future reference. If you ever need to call our Technical Support department,
you will need this number to receive assistance.
Make sure that your computer is shut down. Turn off your computer and
all peripheral devices. Unplug your computer and remove the computer’s
cover. If you currently have an internal modem in your computer, remove
the telephone cord from the modem before removing your computer’s
cover.
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Remove the expansion slot cover.Remove the expansion slot cover.
Remove the expansion slot cover.
Remove the expansion slot cover.Remove the expansion slot cover.
CAUTION: To avoid the risk of electrical shock, make sure your com-
puter and all peripheral devices are turned off and unplugged.
Remove the screw and expansion slot cover at the back of an empty
PCI expansion slot. Y ou will need this screw later to hold the modem in
place. The slot cover is located on the back of the computer and covers
an opening on the computer case. The opening lines up with the PCI
slot inside the computer, which is 3.5 inches long and usually made of
white plastic lined with metal.
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empty PCI expansion slot.empty PCI expansion slot.
empty PCI expansion slot.
empty PCI expansion slot.empty PCI expansion slot.
CAUTION: To avoid risk of electrical shock, make sure your
computer and all peripheral devices are turned off and unplugged
from electrical outlets. Disconnect any phone cords from the
wall jack.
Insert the modem, gold edge first, into the slot. The modem
should fit snugly into the slot. The modem’s metal bracket will
cover the opening on the back of the computer. Secure the
modem with the screw you removed. Replace the computer’s
cover. Reconnect and turn on all peripherals.
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95, 98, 2000, and NT
part number R24.0004.00
Before You Begin
Windows 95 and 98 Users
Insert the Installation CD included with your modem into
your CD-ROM drive. It should run automatically . If it does
not, click Windows Start and then click Run. In the “Run”
dialog box, type D:\setup.exe. If your CD-ROM drive uses
a different letter, type that letter in place of “D.”
Follow the onscreen instructions. When you see the prompt
to shut down your computer, eject your CD, and refer to
Step One of this Guide to continue the installation process.
Windows NT and 2000 Users
Insert the Installation CD included with your modem into
your CD-ROM drive. Follow the onscreen instructions.
Shut down and leave the Installation CD in your CD-ROM
drive. Refer to Step One of this Guide to begin the
installation process.
Register your modem and install
6
the
When your desktop returns, register your modem. At the Installation CD
interface, click the Support link. Follow the onscreen instructions to register
your modem and to view the warranty information. (If the Installation CD
interface does not run automatically , click Windows Start and then click
Run. In the “Run” dialog box, type D:\setup.exe. If your CD-ROM drive
uses a different letter , type that letter in place of “D.”)
Remove the Installation CD and insert the
Connections
installed your modem. It will guide you through installing the
program group. If it does not start automatically , click Windows Start and
then click Run. In the “Run” dialog box, type D:\setup.exe. If your CDROM drive uses a different letter, type that letter in place of “D.”
*Note: If at any time during the installation you are prompted to select the
location of your installation drivers, the following are the correct locations
on the Installation CD (assumes D: is your CD-ROM drive).
Windows 95/98 drivers: D:\Win9x
Windows 2000 drivers: D:\Win2000
Windows NT drivers: D:\WinNT4
Connections
CD will start automatically once you have successfully
CD.
Connections
CD. The
Connections
5
PCI expansion slot
ISA expansion slot
Windows installs the drivers and
installation is verified.
Windows 95 and 98 Users
Turn your PC on. Windows will detect your modem and install its
drivers. Reinsert your Installation CD and follow the onscreen
instructions.
Windows NT Users
Turn your PC on. Double-click the My Computer icon. Right-click
the D:\ drive icon and select Explore. If your CD-ROM drive uses a
different letter , type that letter in place of “D.” Double-click the WinNT4
folder. Double-click the 5610 folder. Double-click setup.exe. This
will start the Modem Setup Wizard. Y ou can also start the Modem
Setup Wizard by clicking Windows Start, and pointing to Run. In
the Open field, type D:\WinNT4\5610\setup.exe and click OK.
When the “Modem Setup” screen appears, click Install. The “Install Complete” message appears. Click OK and restart your computer.
Windows 2000 Users
Turn your PC on. A “Digital Signature Not Found” screen will appear. Click Yes . When the “Found New Hardware Wizard” screen
appears, click
NextNext
Next. Follow the onscreen instructions.
NextNext
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4
analog phone line.analog phone line.
analog phone line.
analog phone line.analog phone line.
Plug one end of the provided phone cord into the modem’s
jack and plug the other end into an analog phone wall jack.
When you are not using the modem, you can use a telephone by
plugging the telephone’s cord into the modem’s
For troubleshooting help or to find out how to contact technical
support, see the other side of this Guide.
jack.
For further troubleshooting information and information on contacting
technical support, see the other side of this Guide.
The Installation CD includes communications and fax software and
the electronic User’s Guide and Reference for your modem. The
ConnectionsTM
offers, and other valuable software.
CD contains a selection of Internet browsers, ISP
*IMPORTANT! In accordance with the ITU-T standard for 56K transmissions (V.90), this modem is capable of 56 Kbps downloads. However, the download speeds you experience may lower due to varying line conditions and other factors. Uploads
from users to server equipment travel at speeds up to 31.2 Kbps. An analog phone line compatible with the V.90 standard,
and an Internet provider or corporate host site compatible with the V.90 standard is necessary for these high-speed
downloads.
Copyright© 2000 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U.S. Robotics logo are registered
trademarks;
All other trademarks are used for identification purposes only and may be trademarks and/or registered trademarks of their
respective companies.
Connections
is a trademark of U.S. Robotics Corporation. Windows is a registered trademark of Microsoft Corp.
Troubleshooting
Having trouble with your modem? Try
these basic troubleshooting steps first!
1. Make sure that your phone cord is properly connected. Remove
the phone cord from the modem and wall jacks. Clean any dirt or
corrosion from the cord and jacks. Reinsert the cord securely in
the wall jack and the modem’s
included with your modem, if possible.
2. Make sure that your internal modem is physically installed cor-
rectly in your computer. You will need to press the modem in firmly
so that it is seated properly in its slot. When the modem is installed correctly, you will no longer see any part of the gold edge.
See the front of this Guide for complete instructions. If your modem still does not work, you may need to remove it and reinstall it
in another available slot.
PROBLEM:
My computer isn’t recognizing my modem.
Windows 95/98
If Plug-and-Play fails to find the modem as new hardware, you need
to check the following:
• Confirm that the modem is firmly seated in the PCI slot. The
modem should sit evenly in the slot with no part of the gold edge
showing.
• Try installing the modem in another PCI slot.
• Check your computer manual to make sure that the PCI slot is
configured properly .
Windows NT
This version of Microsoft windows doesn’t support Plug and Play.
The modem will not be found as new hardware.
PROBLEM:
My modem seemed to install correctly but won’t
work.
Possible solution:
You may be using an IRQ that is already in use. To work properly,
your modem needs to be assigned to a free IRQ.
Windows 95/98
If Plug-and-Play fails to install the modem, you need to determine
IRQ availability . Right-click the My Computer icon on your desktop.
Click Properties, and then the Device Manager tab. Double-click the
ComputComput
Comput
ComputComput
er er
er icon at the top of the device list. You will see a listing of
er er
your system’s IRQs and the devices to which they are assigned. If
an IRQ is not present in this list, it indicates that Windows is not
currently using it, and the IRQ is considered available.
Locate your modem in the list of devices. If a yellow exclamation
point appears over the modem’s description, your modem is in conflict with another device. Either your modem or the other device will
have to be reinstalled to another IRQ in order to resolve your conflict.
If a usable, free IRQ does not exist, you may need to remove, disable, or relocate another device. Refer to that device’s documentation for more information about removing, disabling, or relocating it.
If Windows still fails to recognize your modem and it does not have a
yellow exclamation point next to its IRQ, or if your modem doesn’t
appear in the list, another problem exists. Y ou may need to call U.S.
Robotics T echnical Support.
Windows NT
Turn off your computer and physically remove the modem. Restart
your computer, and check for an available IRQ by clicking Windows
Start, Programs, Administrative Tools, and Windows NT Diagnos-
ReRe
ss
ourceource
tics. Click the
Re
ReRe
s
ss
s s
ource
s tab and select IRQ. Take note of an avail-
ourceource
s s
able IRQ that your modem can use. If there are no IRQs available,
you may have to remove, disable, or relocate another device in order
to free an IRQ for use by your modem. Refer to that device’s documentation for more information about removing, disabling, or relocating it.
PROBLEM:
My software isn’t recognizing my modem.
Possible solution:
Y our communications software may not function properly if you have
more than one version of the software installed, you are using an
jack. Use the phone cord
older version, or you have more than one communications
application installed on your system. We highly recommend
using the communications software provided with your modem on the
Connections
TM
CD-ROM.
Possible solution:
Y our software’s COM port settings may be incorrect or may
not have the correct modem type selected.
Windows 95/98
The U.S. Robotics 56K Fax PCI modem will install on COM
5 only in Windows 95 and Windows 98 and cannot be moved
to another COM port. T o confirm that the modem installed
on COM 5, click Windows Start, Settings, and Control
Panel. Double-click Modems, select your modem, and select Properties.
Check your communication software’s documentation for instructions on adjusting the port settings in your software.
Windows-based non-TAPI Compliant Software:
Some older software programs require you to select a COM
port manually. This software may not recognize COM 5,
which is the only COM port that this modem can be
installated on. T o reconcile this discrepancy, when the modem is installed, DOS Box Support is also installed automatically . As long as the non-T API software is configured to
COM 4, DOS Box Support will automatically enable the
software to find the modem on COM 5.
AOL 3.0 and above:
If you are using AOL 3.0 or above, click Setup then Add and
change the modem device. The AOL software will take a
few minutes to go through the process of identifying which
port the modem is located on and DOS Box Support will
direct AOL automatically to COM 4 . While AOL is going
through this process, a message “searching for a way for
you to connect” will be displayed.
Dial-Up Networking:
If you are using Dial-Up Networking, it may not be configured correctly . Check your configuration and make sure you
have the correct modem selected. Double-click My Com-
puter, double-click Dial-Up Networking, right-click the icon
for the connection you are trying to use, and click Proper-
ties. Make sure that the description in the modem box
matches the description of the modem you are using. If it
doesn’t match, select the proper modem description. You
can select your new modem by selecting the General tab
and highlighting your new modem in the Connect using box.
Click OK.
PROBLEM:
My modem won’t dial out or doesn’t answer incoming calls.
FOR BOTH DIALING AND ANSWERING PROBLEMS:
Possible solution:
Y ou may have a bad phone cord connection to your modem,
or your phone cord may be plugged into the wrong jack. The
phone cord should be plugged into the jack on the modem and into the wall phone jack. Use the phone cord in-
cluded in your modem’s box if possible.
Possible solution:
Y ou may have devices between the modem and the phone
jack. There should be no line splitters, fax machines, or
other devices between the modem and the wall jack.
OFFICE USERS:
Possible solution:
You may have plugged your modem’s phone cord into a
digital line. Contact the department responsible for your
phone system if you are unsure whether or not your phone
line is digital.
If your phone system requires dialing “9” to access an outside line, be sure to add “9” before the number you are dialing.
VOICE MAIL USERS:
Possible solution:
If you have voice mail provided by your local phone company ,
your dial tone may be altered when messages are waiting.
Retrieve your voice mail to restore your normal dial tone.
PROBLEM:
My modem sounds like it’s trying to connect to another modem but fails.
Possible solution:
You may have a poor connection. All calls are routed differently , so try placing the call again. Also, try a different access
number, if possible.
PROBLEM:
My modem isn’t achieving a 56K Internet
connection.
Note: Due to current FCC regulations, maximum download
speed is limited to 53,333 bps.
Our research has shown that the vast majority of telephone
lines in North America can and do support V .90 connections.
The V .90 protocol allows for connection speeds of up to 56K,
but line conditions may affect the actual speeds during a given
connection. Due to unusual telephone line configurations, some
users will not be able to take full advantage of V .90 technology
at this time. In order to achieve a V .90 connection:
• The server you’re dialing in to must support and provide a
digital V.90 signal. Your ISP can provide you with a list of
dial-up connections and information on what those connections currently support.
• The telephone line between your ISP and your modem must
be capable of supporting a 56K connection and contain only
one analog-to-digital conversion. The 56K signal from your
ISP begins as a digital signal. Somewhere between the ISP
and your modem, there will be a digital-to-analog signal conversion so that your modem can receive the data. There must
be no more than one analog-to-digital signal conversion in
the path from your ISP to your modem. If more than one
analog-to-digital conversion occurs, your connect speeds will
default to V .34 (33.6 Kbps). There may also be impairments
on the local lines between your ISP and your modem. These
impairments can prevent or limit V.90 connection speeds.
All telephone calls are routed differently, so you should try
making your 56K connection several times. One way to test
this is to dial into a long distance location. Long distance
lines are often much clearer than local lines. It is important
to note that telephone companies are constantly upgrading
their systems. Lines that do not support 56K today may
support 56K in the near future.
• Your modem must be connecting to a V.90/56K server. A
pair of 56K modems will not connect to each other at V .90/
56K speeds.
Support Resources
If you have not fixed your problem after trying the suggestions in the
“Troubleshooting” section, you can receive additional help via one of
these convenient resources:
World Wide Web
Contains useful product information, documents, and manuals.
Log on to:
http://www.usr.com/
Click Support.
Knowledgebase
A Web-based troubleshooting tool that will help you solve problems you may be having with your modem. Go to:
http://www.usr.com/kb
When the page loads, click the Modems graphic. Then follow
the onscreen directions.
Are You Still Having Problems?
1. Call the Dealer Who Sold You the Modem
The dealer may be able to troubleshoot the problem over the phone or
may request that you bring the modem back to the store for service.
2. Call U.S. Robotics’s Technical Support Department
T echnical questions about U.S. Robotics modems can also be
answered by technical support specialists.
In the United States:
(847) 262-5151
8:00 A.M. - 6:00 P.M. CST Monday - Friday .
U.S. Robotics also staffs its own fee-based 900 number for immediate assistance. These lines are staffed from:
8:00 A.M. - 10:00 P.M. CST Monday - Friday
9:00 A.M. - 5:00 P.M. CST Saturday - Sunday
No-Hold line (900) 555 USR1
For a no-hold call, a $2.50 per minute charge (price subject to
change without notice) will appear on your local phone bill. Y o u
must be 18 or older or have parental permission. (Service available in the U.S. only .)
In Canada:
Keating T echnologies
(905) 479-0231
8:00 am - 8:00 pm EST Monday - Friday
Manufacturer’s Declaration of Conformity
U.S. Robotics Corporation
3800 Golf Road
Rolling Meadows, IL 60008
U.S.A.
declares that this product conforms to the FCC’s specifications:
Part 15:
Operation is subject to the following two conditions:
(1) this device may not cause harmful electromagnetic interference, and
(2) this device must accept any interference received including interference that may cause
undesired operations.
This equipment uses the following USOC jacks: RJ-11C.
Caution to the User
The user is cautioned that any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Part 68:
This equipment complies with FCC Rules Part 68. Located on the bottom of the modem is the FCC
Registration Number and Ringer Equivalence Number (REN). You must provide this information to
the telephone company if requested.
The REN is used to determine the number of devices you may legally connect to your telephone
line. In most areas, the sum of the REN of all devices connected to one line must not exceed five
(5.0). You should contact your telephone company to determine the maximum REN for your calling
area.
This equipment uses the following USOC jacks: RJ11C.
This equipment may not be used on coin service provided by the telephone company. Connection
to party lines is subject to state tariffs.
An FCC compliant telephone cord and modular plug are provided with this equipment, which is
designed to connect to the telephone network or premises wiring using a Part 68 compliant compatible jack. See installation instructions for details.
If you have an external modem:
UL Listing/CSA Certified
This information technology equipment is UL-Listed and CSA-Certified for the uses described in the
users guide.
If you have an internal modem:
UL Listing/CUL Listing or CSA Certified
This information technology equipment is UL-Listed and CUL-Listed for use with UL-Listed personal
computers that have installation instructions detailing user installation of card accessories.
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer
or other electronic device, including fax machines, to send any message unless such message
clearly contains in the margin at the top or bottom of each transmitted page or on the first page of
the transmission, the date and time it is sent, an identification of the business or other entity, or other
individual sending the message, and the telephone number of the sending machine or of such
business, other entity, or individual. (The telephone number provided may not be a 900 number or
any other number for which charges exceed local or long-distance transmission charges.)
In order to program this information into your modem, refer to the software (BVRP PhoneTools or
Winphone) manual on the Installation CD-ROM that shipped with your modem. If you are using a
different communication software program, refer to its manual.
Radio and Television Interference
This equipment generates and uses radio frequency energy and if not installed and used properly,
in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. The modem has been tested and found to comply with the limits for a Class B
computing device in accordance with the specifications in Part 15 of FCC rules, which are designed
to provide reasonable protection against such interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause interference to radio and television communications.
For Canadian Modem Users
Industry Canada (IC)
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus set out in the interference-causing equipment standard entitled Digital Apparatus, ICES003 of Industry Canada.
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5.
The Ringer Equivalence Number is located on the bottom of the modem.
NOTICE: The Industry Canada (IC) label identifies certified equipment. This certification means the
equipment meets certain telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s).
The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some cases, the company’s inside wiring associated with a
single-line, individual service may be extended by means of a certified connector assembly (telephone extension cord.) The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations. Currently, telecommunication companies do not allow users to connect their equipment to jacks except in precise situations that are
spelled out in tariffing arrangements with those companies.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.
«AVIS : L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que
le matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de
télécommunications, comme le prescrivent les documents concernant les exigences techniques
relatives au matériel terminal. Le Ministère n’assure toutefois pas que le
matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé en
suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que
la conformité aux conditions énoncées cidessus n’empêche pas la dégradation du service dans
certaines situations.
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par
le fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un
appareil à la suite de réparations
ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement.
Centre de guarantie et de service après-vente:
Keating Technologies
25 Royal Crest Court, Suite 120
Markham, ONT L3R 9X4
U.S. Robotics Corporation Limited Warranty
HARDWARE: U.S. Robotics warrants to the end user (“Customer”) that this hardware
product will be free from defects in workmanship and materials, under normal use and
service, for the following length of time from the date of purchase from U.S. Robotics or its
authorized reseller:
Five (5) years
U.S. Robotics’s sole obligation under this express warranty shall be, at U.S. Robotics’s
option and expense, to repair the defective product or part, deliver to Customer an
equivalent product or part to replace the defective item, or if neither of the two foregoing
options is reasonably available, U.S. Robotics may, in its sole discretion, refund to Customer
the purchase price paid for the defective product. All products that are replaced will
become the property of U.S. Robotics. Replacement products may be new or reconditioned. U.S. Robotics warrants any replaced or repaired product or part for ninety (90)
days from shipment, or the remainder of the initial warranty period, whichever is longer.
SOFTWARE: U.S. Robotics warrants to Customer that each software program licensed
from it will perform in substantial conformance to its program specifications, for a period of
ninety (90) days from the date of purchase from U.S. Robotics or its authorized reseller.
U.S. Robotics warrants the media containing software against failure during the warranty
period. No updates are provided. U.S. Robotics’s sole obligation under this express
warranty shall be, at U.S. Robotics’s option and expense, to refund the purchase price paid
by Customer for any defective software product, or to replace any defective media with
software which substantially conforms to applicable U.S. Robotics published specifications. Customer assumes responsibility for the selection of the appropriate applications
program and associated reference materials. U.S. Robotics makes no warranty or
representation that its software products will meet Customer’s requirements or work in
combination with any hardware or applications software products provided by third
parties, that the operation of the software products will be uninterrupted or error free, or
that all defects in the software products will be corrected. For any third-party products
listed in the U.S. Robotics software product documentation or specifications as being
compatible, U.S. Robotics will make reasonable efforts to provide compatibility, except
where the noncompatibility is caused by a “bug” or defect in the third party’s product or
from use of the software product not in accordance with U.S. Robotics’s published
specifications or User Guide.
THIS U.S. ROBOTICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-P AR TY
SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEP ARA TE END-USER LICENSE
AGREEMENT . THIS U.S. ROBOTICS WARRANTY DOES NOT APPL Y TO SUCH THIRDPAR TY SOFTWARE. FOR THE APPLICABLE W ARRANTY , PLEASE REFER TO THE ENDUSER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
YEAR 2000 WARRANTY: In addition to the Warranty stated above, U.S. Robotics warrants
that each product sold or licensed to Customer on and after January 1, 1998 that is date
sensitive will continue performing properly with regard to such date data on and after January
1, 2000, provided that all other products used by Customer in connection or combination with
the U.S. Robotics product.
OBTAINING WARRANTY SERVICE: Customer must contact a U.S. Robotics Corporate Service
Center or an Authorized U.S. Robotics Service Center within the applicable warranty period to
obtain warranty service authorization. Dated proof of purchase from U.S. Robotics or its
authorized reseller may be required. Products returned to U.S. Robotics’s Corporate Service
Center must be pre-authorized by U.S. Robotics with a User Service Order (USO) number
marked on the outside of the package, and sent prepaid and packaged appropriately for safe
shipment, and it is recommended that they be insured or sent by a method that provides for
tracking of the package. The repaired or replaced item will be shipped to Customer, at U.S.
Robotics’s expense, not later than thirty (30) days after U.S. Robotics receives the defective
product. Return the product to:
In The United States:
U.S. Robotics
SRO# ______________
Attn. Dock 15 PCD
1800 W. Central Ave.
Mt. Prospect, IL 60056
In Canada:
Keating T echnologies
25 Royal Crest Court, Suite 120
Markham, ONT L3R 9X4
U.S. Robotics shall not be responsible for any software, firmware, information, or memory
data of Customer contained in, stored on, or integrated with any products returned to U.S.
Robotics for repair, whether under warranty or not.
WARRANTIES EXCLUSIVE: IF A U.S. ROBOTICS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THA T WARRANTY SHALL
BE REPAIR, REPLACEMENT , OR REFUND OF THE PURCHASE PRICE P AID, A T U.S. ROBOTICS’S
OPTION. TO THE FULL EXTENT ALLOWED BY LAW , THE FOREGOING W ARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERA TION OF LAW , ST A TUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY , FITNESS FOR A P ARTICULAR PURPOSE, SA TISF ACTORY QUALITY , CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT , ALL OF WHICH ARE EXPRESSL Y DISCLAIMED. U.S. ROBOTICS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS.
U.S. ROBOTICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THA T THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES
NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,
IMPROPER INSTALLA TION OR TESTING, UNAUTHORIZED A TTEMPTS TO OPEN, REP AIR OR
MODIFY THE PRODUCT , OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED
USE, OR BY ACCIDENT , FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LA W, U.S. ROBOTICS ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY , WHETHER BASED IN CONTRACT
OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENT AL, CONSEQUENTIAL, INDIRECT , SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR DA T A, OR OTHER FINANCIAL LOSS ARISING OUT
OF OR IN CONNECTION WITH THE SALE, INSTALLA TION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF U.S. ROBOTICS OR ITS
AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
AND LIMITS ITS LIABILITY TO REP AIR, REPLACEMENT , OR REFUND OF THE PURCHASE PRICE
PAID, A T U.S. ROBOTICS’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL
NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL
PURPOSE.
DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of
implied warranties or the limitation of incidental or consequential damages for certain products
supplied to consumers, or the limitation of liability for personal injury, so the above limitations and
exclusions may be limited in their application to you. When the implied warranties are not allowed
to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law .
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of California,
U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on
Contracts for the International Sale of Goods.
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