USER GUIDE
RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962.
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
1000 Series • BI1215 • 15" Crescent Ice Maker
USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Contents
Intro
Safety
Safety and Warning
Disposal
Installation
Environmental Requirements
Electrical
Cutout Dimensions
Product Dimensions
Side by Side Installation
Water Hookup
Anti-Tip Bracket
General Installation
Grille / Plinth Installation
Accessories
Troubleshooting
Warranty
Door Swing
Door Stop
Door Adjust
Operating Instructions
First Use
Ice
Airflow and Product Loading
Maintenance
Cleaning
Cleaning Condenser
Extended Non-Use
Service
USER GUIDE
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WELCOME TO U-LINE
Congratulations on your U-Line purchase. Your product comes from a company with over five decades and three generations
of premium modular ice making, refrigeration, and wine preservation experience. U-Line continues to be the American
leader, delivering versatility and flexibility for multiple applications including residential, light commercial, outdoor and marine
use. U-Line’s complete product collection includes modular Wine Captain
Crescent Ice Makers, Glass & Solid Door Refrigerators, Drawer Models, Freezers, and Combo® Models.
U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations
and attention to even the smallest details. We are known and respected for our unwavering dedication to product design,
quality and selection. U-Line is headquartered in Milwaukee, Wisconsin with a west coast office located in Laguna Beach,
California and European support in Dublin, Ireland. U-Line has shipped product to five continents for over two decades and is
proud to have the opportunity to ship to you.
PRODUCT INFORMATION
Looking for additional information on your product? User Guides, Quick Reference Guides, CAD Drawings, Compliance
Documentation, and Product Warranty information are all available for reference and download at u-line.com under
Documentation.
®
Models, Beverage Centers, Clear Ice Machines,
PROPERTY DAMAGE / INJURY CONCERNS
In the unlikely event property damage or personal injury is suspected related to a U-Line product, please take the following
steps:
1. U-Line Customer Care must be contacted immediately at +1.800.779.2547.
2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been
altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.
SERVICE INFORMATION
Answers to Customer Frequently Asked Questions are available at u-line.com under Customer Care or you may contact our
Customer Care group directly, contact information below.
GENERAL INQUIRIES
U-Line Corporation
8900 N. 55th Street
Milwaukee, Wisconsin 53223 USA
Monday - Friday 8:00 am to 4:30 pm CST
T: +1.414.354.0300
F: +1.414.354.7905
Email: sales@u-line.com
u-line.com
SERVICE & PARTS ASSISTANCE
Monday - Friday 8:00 am to 5:30 pm CST
T: +1.800.779.2547
F: +1.414.354.5696
Service Email: onlineservice@u-line.com
Parts Email: onlineparts@u-line.com
CONNECT WITH US
Designed, engineered and assembled in WI, USA
Introduction 1
USER GUIDE
NOTICE
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Safety and Warning
Please read all instructions before installing,
operating, or servicing the appliance.
Use this appliance for its intended purpose only and follow
these general precautions with those listed throughout this
guide:
SAFETY ALERT DEFINITIONS
Throughout this guide are safety items labeled with a
Danger, Warning or Caution based on the risk type:
DANGER
!
Danger means that failure to follow this safety
statement will result in severe personal injury or
death.
WARNING
!
Warning means that failure to follow this safety
statement could result in serious personal injury
or death.
CAUTION
!
Caution means that failure to follow this safety
statement may result in minor or moderate
personal injury, property or equipment damage.
Safety and Warning 1
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Disposal and Recycling
DANGER
!
RISK OF CHILD ENTRAPMENT. Before you throw
away your old refrigerator or freezer, take off
the doors and leave shelves in place so children
may not easily climb inside.
If the unit is being removed from service for disposal,
check and obey all federal, state and local regulations
regarding the disposal and recycling of refrigeration
appliances, and follow these steps completely:
1. Remove all consumable contents from the unit.
2. Unplug the electrical cord from its socket.
3. Remove the door(s)/drawer(s).
Disposal and Recycling 1
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Environmental Requirements
This unit is designed to operate between 50°F (10°C) and
100°F (37°C). Higher ambient temperatures may reduce
the unit’s ability to reach low temperatures and/or reduce
ice production on applicable models.
For best performance, keep the unit out of direct sunlight
and away from heat generating equipment.
In climates where high humidity and dew points are
present, condensation may appear on outside surfaces.
This is considered normal. The condensation will
evaporate when the humidity drops.
CAUTION
!
Damages caused by ambient temperatures of
40°F (5°C) or below are not covered by the
warranty.
Environmental Requirements 1
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NOTICE
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Electrical
WARNING
!
SHOCK HAZARD — Electrical Grounding
Required. Never attempt to repair or perform
maintenance on the unit until the electricity has
been disconnected.
Never remove the round grounding prong from
the plug and never use a two-prong grounding
adapter.
Altering, cutting of power cord, removal of
power cord, removal of power plug, or direct
wiring can cause serious injury, fire and or loss
of property and or life, and will void the
warranty.
Never use an extension cord to connect power to
the unit.
Always keep your working area dry.
Electrical installation must observe all state and
local codes. This unit requires connection to a
grounded (three-prong), polarized receptacle
that has been placed by a qualified electrician.
The unit requires a grounded and polarized 115 VAC,
60 Hz, 15A power supply (normal household current). An
individual, properly grounded branch circuit or circuit
breaker is recommended. GFCI (ground fault circuit
interrupter) is usually not required for fixed location
appliances and is not recommended for your unit because
a GFCI could be prone to nuisance tripping. However, be
sure to consult your local codes.
See CUT-OUT DIMENSIONS for recommended receptacle
location.
Electrical 1
USER GUIDE
34-1/4"
(870 mm)
to
35"
(889 mm)
15-1/4"
(387 mm)
24"
(610 mm)
4"
(102 mm)
7"
(178 mm)
5/8"
(16 mm)
Preferred location
for water line and
eletrical outlet is in
adjacent cabinet.
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Cutout Dimensions
PREPARE SITE
Your U-Line product has been designed for either free-
standing or built-in installation. When built-in, your unit
does not require additional air space for top, sides, or
rear. However, the front grille must NOT be obstructed,
and clearance is required for an electrical connection in
the rear.
CAUTION
!
Unit can NOT be installed behind a closed cabinet
door.
If you would like to align the face of the unit
with other adjacent cabinet doors, you may need
to alter the wall just behind the drain connection
on the unit to accommodate the drain.
CUTOUT DIMENSIONS
Cutout Dimensions 1
USER GUIDE
34-1/8" to 35-1/8"
14-15/16" (379 mm)
3-9/16" (91 mm)
Not Including Handle
23-1/4" (591 mm)
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Product Dimensions
(867 mm to 892 mm)
Product Dimensions 1
USER GUIDE
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Side-by-Side Installation
Two units may be installed side-by-side.
Cutout width for a side-by-side installation is the cutout
dimension of a single unit times two.
No trim kit is required. However, 1/4" (6 mm) of space
needs to be maintained between the units to ensure
unobstructed door swing.
Units must operate from separate, properly grounded
electrical receptacles placed according to each unit’s
electrical specifications requirements.
Side-by-Side Installation with Bracket
1. Slide both units out so screws on top of units are easily
accessible.
3. Place bracket over holes and attach to unit with two
screws removed in step 2 using a T-25 Torx driver.
Tighten screws fully.
4. Gently push units into position. Be careful not to
entangle the electrical cord or water line, if applicable.
5. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
2. Remove screws as shown below.
Side-by-Side Installation 1
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Water Hookup
PREPARE PLUMBING
The water valve in this unit uses a standard 1/4"
(6.35 mm) compression fitting. U-Line recommends a
braided stainless steel water supply line.
P/N (WATERHOOKUP).
CAUTION
!
Plumbing installation must observe all state and
local codes. All water and drain connections
MUST BE made by a licensed/qualified plumbing
contractor. Failure to follow recommendations
and instructions may result in damage and/or
harm.
Water Supply Connection
When connecting the water supply, please note the
following:
CAUTION
!
Do not use any plastic water supply line. The line
is under pressure at all times. Plastic may crack
or rupture with age and cause damage to your
home.
Do not use Teflon tape or joint compound on the
water fitting. The rubber washer provides an
adequate seal. Other materials could cause
blockage of the valve.
Failure to follow recommendations and
instructions may result in damage and/or harm,
flooding or void the product warranty.
CAUTION
!
Turn off water supply and disconnect electrical
supply to unit prior to installation.
• Before installing the unit and connecting to the cold
water supply, review the local plumbing codes.
• The water pressure should be between 20 and 120 psi.
• The water line MUST have a shut-off valve in the
supply line.
• The water line should be looped into 2 coils. This will
allow the unit to be removed for cleaning and servicing.
Make certain that the tubing is not pinched or damaged
during installation.
Use caution when handling back panel. The
edges could be sharp.
1. Turn off water supply and disconnect electrical supply
to product prior to attempting installation.
2. Remove the back panel.
3. Locate water valve inlet.
Water Hookup 1
USER GUIDE
Remove
ZLWKɠDW
screwdriver
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4. Break away filler feature
in bushing with flat
screwdriver.
5. Thread water line
through back panel hole
(with bushing).
6. Locate water valve inlet
and connect to valve.
7. Turn on water supply
and check for leaks.
8. Reinstall back panel.
9. Install retaining clip.
Water Hookup 2
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Anti-Tip Bracket
1. Slide unit out so screws on top of unit are easily
accessible.
2. Remove the two screws from the opposite side of the
hinge assembly using a T-25 Torx driver (see below).
NOTE: 1224 models shown with four screw. 1215 models
only have three screws, but same screws are used in both
applications.
3. Place bracket (part #14154) over holes and attach to
unit with two screws removed in step 2 using a T-25
Torx driver. Tighten screws fully.
4. Gently push unit into position. Be careful not to
entangle the electrical cord or water line, if applicable.
5. Check to be sure the unit is level from front to back
and side to side. Make any necessary adjustments.
The unit’s top surface should be approximately 1/8"
(3 mm) below the countertop.
6. Secure bracket into adjoining surface.
Anti-Tip Bracket 1
USER GUIDE
Turn Foot to Adjust
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General Installation
LEVELING INFORMATION
1. Use a level to
confirm the unit is
level. Level should
be placed along top
edge and side edge
as shown.
1
2. If the unit is not level, adjust the feet on the corners of
the unit as necessary.
INSTALLATION
This model is intended for indoor/interior applications only
and is not to be used in installations that are open/
exposed to natural elements.
1. Open the water supply valve in the main water source.
2. Plug in the power cord.
3. Gently push the unit into position. Be careful not to
kink the water supply line or entangle the power cord.
4. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
3. Confirm the unit is level after each adjustment and
repeat the previous steps until the unit is level.
INSTALLATION TIP
If the room floor is higher than the floor in the cutout
opening, adjust the rear feet to achieve a total unit rear
height of 1/8" (3 mm) less than the opening’s rear height.
Shorten the unit height in the front by adjusting the front
feet. This allows the unit to be gently tipped into the
opening. Readjust the front feet to level the unit after it is
correctly positioned in the opening.
General Installation 1
USER GUIDE
2
1
3
5
4
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Grille - Plinth Installation
REMOVING AND INSTALLING GRILLE
WARNING
!
Disconnect electric power to the unit before
removing the grille.
WARNING
!
DO NOT touch the condenser fins (4). The
condenser fins are SHARP and can be easily
damaged.
Removing the grille
1. Disconnect power to the unit.
2. Loosen the two screws (1).
3. Remove grille (2) and grille cap (3) from unit.
Installing the grille
1. Make sure grille cap (3) is behind grille in slots (2)
provided in grille before attaching grille to unit.
2. Align cabinet and grille holes and secure, but do not
over tighten grille screws (1).
3. Reconnect power to the unit.
Grille - Plinth Installation 1
USER GUIDE
Wall Wall
90
Door Swing
90
Door Swing
2-1/8" Min.
(54 mm)
1/4" Min.
(6 mm)
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Door Swing
Units have a zero clearance for the door to open 90°,
when installed adjacent to cabinets.
Stainless Steel and black and white models require 2-1/8"
(54 mm) door clearance to accommodate the handle if
installed next to a wall.
Integrated models require 1/4" (6 mm) clearance if
installed next to a wall. Allow for additional space for any
knobs or pulls installed on the integrated panel/frame.
Door Swing 1
USER GUIDE
NOTICE
NOTICE
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Door Stop
Your U-Line unit was shipped to you with the optional
90° pin(s). (Models that are 15" wide include 1 pin. Models
that are 24" wide include 2 pins.) The unit’s door will open
freely without a fixed opening angle limitation. If you
would like the door stop at 90° follow these instructions.
The pin is designed to stop the door at 90° under
normal operating conditions. It is not designed
for excessive force. Do not use the door to move
the unit in/out of the cutout during installation.
If your unit is already undercounter, it might
need to be moved out/forward to access the
hinge.
1. Locate the threaded pin.
3. On 24" models, a second pin is included for the bottom
hinge. Repeat steps above for second hinge.
NOTE: Threaded pin will be inserted from the bottom.
4. Carefully slide your unit back in place.
2. With the door between 0° (closed) and 90° and using a
3/32" hex driver, install the threaded pin through the
hinge.
The pin can be removed to return the door swing
back to its original state by unscrewing the
threaded pin.
Door Stop 1
USER GUIDE
NOTICE
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Door Adjustments
DOOR ALIGNMENT AND ADJUSTMENT
Align and adjust the door if it is not level or is not sealing
properly. If the door is not sealed, the unit may not cool
properly, or excessive frost may form in the interior.
Properly aligned, the door’s gasket should be
firmly in contact with the cabinet all the way
around the door (no gaps). Carefully examine
the door’s gasket to ensure that it is firmly in
contact with the cabinet. Also make sure the
door gasket is not pinched on the hinge side of
the door.
To align and adjust the door:
1. Loosen (do not remove) top and bottom hinge screws.
TO REVERSE THE DOOR
Remove grille:
Remove the grille (see GRILLE-PLINTH INSTALLATION
section of this guide).
2. Align door squarely with cabinet.
3. Make sure gasket is firmly in contact with cabinet all
the way around the door (no gaps).
4. Tighten bottom hinge screws.
5. Tighten top hinge screws.
REVERSING THE DOOR
Location of the unit may make it desirable to mount the
door on the opposite side of the cabinet.
The hinge hardware will be removed and reinstalled on the
opposite side of the cabinet.
Remove top hinge and door:
1. Hold door to keep it from falling.
2. Remove top hinge from cabinet by removing three
screws.
3. Remove door by tilting forward and lifting door off
bottom hinge. Retain shoulder washer; it will be
reused.
Door Adjustments 1
USER GUIDE
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4. Remove four screws from hinge holes on the opposite
side. Reinstall into holes where the hinge was
removed. Take care not to scratch cabinet.
Remove bottom hinge:
1. Remove bottom hinge from cabinet.
2. Remove corresponding screws on opposite side of
cabinet. On some models there may be a nut behind
one or both screws on either side.
Prepare door for reinstallation:
1. Rotate door 180° to reverse.
2. Remove gasket center strip and apply in-line with new
opening (approximately 2" lower).
Install top hinge and door:
1. Turn the plate over and reinstall the screws.
2. Hold door to keep it from falling.
Install bottom hinge:
Install two or three screws, depending on model. Replace
nuts if used.
3. Lift the door on to the bottom hinge.
4. Align flat edge of the hinge with the outer edge of the
unit.
5. Tighten three screws.
Align and adjust the door:
Align and adjust the door (see DOOR ALIGNMENT AND
ADJUSTMENT).
Install grille:
Install the grille.
Door Adjustments 2
USER GUIDE
NOTICE
OFF
ON
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First Use
All U-Line controls are preset at the factory. Initial startup
requires no adjustments.
U-Line recommends discarding the ice produced
during the first two to three hours of operation
to avoid possible dirt or scale that may dislodge
from the water line.
To turn the unit on or off:
Press the rocker switch located inside the door on the
front panel, or behind the grille.
First Use 1
USER GUIDE
NOTICE
NOTICE
OFF
ON
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Ice
ICE MAKER OPERATION
When the ice bucket is full, the ice making mechanism will
shut off. However, the refrigeration system will continue
to cool and maintain the ice supply.
Do not place cans or bottles in the ice
compartment because they will freeze.
CAUTION
!
NEVER use an ice pick, knife or other sharp
instrument to separate cubes. Shake the ice
bucket instead.
During periods of limited use or high ambient
temperatures, it is common for cubes to fuse together.
Gently shake the bucket to break apart cubes. If not using
the ice maker regularly, empty the ice bucket periodically
to ensure fresh cubes.
It is normal for cubes to appear cloudy. The cause is air
trapped in the water because of fast freezing. It is not
caused by the health, taste or chemical make up of the
water. It is the same air that is in every glass of water you
drink.
Remove the ice bucket for emptying and cleaning. To
remove the ice bucket, raise the bin arm and remove the
bucket from the ice compartment. Use the ice bucket for
ice storage only.
To turn off ice production: Raise the bin arm into
an upright and locked position. The unit will preserve
temperature for ice storage.
If not intending to use the ice maker turn the
water supply valve off, it is important to raise
the bin arm of the ice maker (Figure 1). Failure
to raise the bin arm may result in damage to the
water valve.
Certain sounds are normal during the unit’s operation. You
may hear the compressor or fan motor, the water valve,
or ice dropping into the ice bucket.
Ice 1
USER GUIDE
1
2
1
2
C
O
L
D
E
R
Warmer Colder
3
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ICE MAKER ADJUSTMENT
Ice Cube Thickness Adjustment
Interval - As Required
On ice maker equipped models, adjust the cube size by
changing water amount injected into the ice maker
assembly as follows:
3. Turn the adjusting screw toward the minus (-) sign
(clockwise) for smaller cubes or toward the plus (+)
sign (counterclockwise) for larger cubes.
4. Install the ice maker assembly cover.
ADJUSTING ICE HARVEST
1. Remove the front grille (see MAINTENANCE).
1. Remove the ice maker assembly cover (1).
2. Find the adjusting screw on the ice maker assembly
control box (2). The adjusting screw is just below the
minus (-) and plus (+) signs on the control box.
CAUTION
!
Too large of an adjustment to the screw can
cause the water to overflow the ice maker and
can cause property damage.
2. Turn the adjusting knob (3) by hand in a small
increment clockwise for a COLDER setting (slower ice
production) or counterclockwise for a WARMER setting
(faster ice production).
1
3. Reinstall the front grille (two screws).
2
Ice 2
USER GUIDE
NOTICE
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Airflow and Product Loading
The unit requires proper airflow to perform at its
highest efficiency. Do not block the front grille at
any time, or the unit will not perform as
expected. Do not install the unit behind a door.
Airflow and Product Loading 1
USER GUIDE
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Cleaning
EXTERIOR CLEANING
Vinyl Clad (Black or White) Models
Clean surfaces with a mild detergent and warm water
solution. Do not use solvent-based or abrasive cleaners.
Use a soft sponge and rinse with clean water. Wipe with a
soft, clean towel to prevent water spotting.
Clean any glass surfaces with a non-chlorine glass
cleaner.
Stainless Models
Stainless door panels, handles and frames can discolor
when exposed to chlorine gas, pool chemicals, saltwater
or cleaners with bleach.
Keep your stainless unit looking new by cleaning with a
good quality all-in-one stainless steel cleaner and polish
monthly. For best results use Claire
Polish and Cleaner, which can be purchased from U-Line
Corporation (Part Number 173348). Comparable products
are acceptable. Frequent cleaning will remove surface
contamination that could lead to rust. Some installations
may require cleaning weekly.
®
Stainless Steel
If any surface discoloring or rusting appears, clean it
quickly with Bon-Ami
and a nonabrasive cloth. Always clean with the grain.
Always finish with Claire Stainless Steel Polish and Cleaner
or comparable product to prevent further problems.
Using abrasive pads such as ScotchBrite™ will
cause the graining in the stainless to become
blurred.
Rust not cleaned up promptly can penetrate the
surface of the stainless steel and complete
removal of the rust may not be possible.
Integrated Models
To clean integrated panels, use household cleaner per the
cabinet manufacturer’s recommendations.
INTERIOR CLEANING
Disconnect power to the unit.
Clean the interior and all removed components using a
mild nonabrasive detergent and warm water solution
applied with a soft sponge or non-abrasive cloth.
®
or Barkeepers Friend Cleanser®
Do not clean with steel wool pads.
Do not use stainless steel cleaners or polishes on
any glass surfaces.
Clean any glass surfaces with a non-chlorine glass
cleaner.
Do not use cleaners not specifically intended for
stainless steel on stainless surfaces (this
includes glass, tile and counter cleaners).
Rinse the interior using a soft sponge and clean water.
Do not use any solvent-based or abrasive
cleaners. These types of cleaners may transfer taste to
the interior products and damage or discolor the interior.
Cleaning 1
USER GUIDE
NOTICE
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DEFROSTING
Manual Defrost Models
This unit is a manual defrost model and will require
occasional defrosting. When there is build-up of 1/4"
(6 mm) or more of frost, manually defrost the unit.
CAUTION
!
DO NOT clean ice bucket using a dishwasher. The
bucket is not dishwasher safe and will be
damaged.
10.When the interior is dry, reconnect power and turn unit
on.
DO NOT use an ice pick or other sharp
instrument to help speed up defrosting. These
instruments can puncture the inner lining or
damage the cooling unit. DO NOT use any type of
heater to defrost. Using a heater to speed up
defrosting can cause personal injury and
damage to the inner lining.
To defrost:
1. Disconnect power to the unit.
2. Remove ice bucket and discard ice.
3. Place towel or other absorbent material on bottom of
ice bin.
4. Fill the ice bucket half full with warm, not hot water.
This will help the unit defrost faster.
NOTE: To safeguard against contaminates in ice, discard
first three batches of ice after defrosting.
5. Place the ice bucket back into the unit on top of the
towel or other absorbent material.
6. Prop the door in an open position (2 in. [50 mm]
minimum).
7. After about 1 hour remove the ice bin and discard
water.
8. Allow the frost to melt naturally.
9. After the frost melts completely clean the interior and
all removed components. (See INTERIOR CLEANING).
Cleaning 2
USER GUIDE
NOTICE
Condenser
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Cleaning Condenser
INTERVAL - EVERY SIX MONTHS
To maintain operational efficiency, keep the front grille
free of dust and lint, and clean the condenser when
necessary. Depending on environmental conditions, more
or less frequent cleaning may be necessary.
WARNING
!
Disconnect electric power to the unit before
cleaning the condenser.
WARNING
!
DO NOT touch the condenser fins. The condenser
fins are SHARP and can be easily damaged.
DO NOT use any type of cleaner on the
condenser unit.
1. Remove the grille. (See GRILLE-PLINTH
INSTALLATION).
2. Clean the condenser coil using a using a soft brush
with a “combing” action or vacuum cleaner. Do not
touch the condenser coil.
3. Install the grille.
Cleaning Condenser 1
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Extended Non-Use
VACATION/HOLIDAY, PROLONGED SHUTDOWN
The following steps are recommended for periods of
extended non-use:
1. Remove all consumable content from the unit.
2. Disconnect the power cord from its outlet/socket and
leave it disconnected until the unit is returned to
service.
3. Turn off the water supply.
4. If ice is on the evaporator, allow ice to thaw naturally.
5. Clean and dry the interior of the cabinet. Ensure all
water has been removed from the unit.
6. Disconnect the water and drain line (if applicable)
making sure all water is removed from the lines.
For questions regarding winterization, please
call U-Line at +1.800.779.2547.
CAUTION
!
Damage caused by freezing temperatures is not
covered by the warranty.
Do not put anti-freeze in your unit.
7. The door must remain open to prevent formation of
mold and mildew. Open door a minimum of 2"
(50 mm) to provide the necessary ventilation.
WINTERIZATION
If the unit will be exposed to temperatures of 40°F (5°C)
or less, the steps above must be followed. In addition, P60
drain pumps in clear ice machines must be drained
according to the following procedure:
1. Remove the drain pump from the ice machine.
2. Drain the water in the pump’s reservoir by turning the
pump upside down and allowing the water to drain
through the pump’s inlet and vent tube fittings.
3. After water is drained, reinstall the drain pump and
reattach all connections.
Extended Non-Use 1
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Accessories
80-51004-00
Accessories - Anti-Tip
Mounting Brackets
US$18.99
WATERHOOKUP
Accessories - Braided Water
Line Supply Kit
US$49.00
Accessories 1
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Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your U-Line product is malfunctioning, read
the CONTROL OPERATION section to clearly understand
the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and
possible causes and remedies. Most often, this will resolve
the problem without the need to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or
your product needs service, contact U-Line Corporation
directly at +1.800.779.2547.
When you call, you will need your product Model and
Serial Numbers. This information appears on the Model
and Serial number plate located on the upper right or rear
wall of the interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
TROUBLESHOOTING GUIDE
DANGER
!
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
Light Remains
on When Door
Is Closed.
Unit Develops
Frost on
Internal
Surfaces.
Unit Develops
Condensation
on External
Surfaces.
Product Is
Freezing.
Turn off light switch if equipped.
Check reed switch.
Frost on the rear wall is normal and will melt
during each off cycle.
If there is excessive build-up of 1/4" or more,
manually defrost the unit.
Ensure the door is closing and sealing
properly.
High ambient temperature and excessive
humidity can also produce frost.
The unit is exposed to excessive humidity.
Moisture will dissipate as humidity levels
decrease.
Because product in contact with the rear wall
may freeze, ensure no product is touching the
rear wall.
Adjust the temperature to a warmer set point.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
Troubleshooting 1
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Problem Possible Cause and Remedy
Product is Not
Cold Enough.
Air temperature does not indicate product
temperature. See CHECKING PRODUCT
TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive
ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing
properly.
Ensure the interior light has not remained on
too long.
Ensure nothing is blocking the front grille,
found at the bottom of the unit.
Ensure the condenser coil is clean and free of
any dirt or lint build-up.
CHECKING PRODUCT TEMPERATURE
Causes which affect the internal temperatures of
the cabinet include:
• Temperature setting.
• Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
• The number of door openings and the time the door is
open.
• The time the internal light is illuminated. (This mainly
affects product on the top rack or shelf.)
• Obstruction of front grille or condenser.
To check the actual product temperature in the
unit:
1. Partially fill a plastic (nonbreakable) bottle with water.
2. Insert an accurate thermometer.
3. Tighten the bottle cap securely.
4. Place the bottle in the desired area for 24 hours.
5. Avoid opening the unit during the testing period.
6. After 24 hours, check the temperature of the water. If
required, adjust the temperature control in a small
increment (see CONTROL OPERATION).
Troubleshooting 2
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Warranty
U-LINE CORPORATION LIMITED WARRANTY
1. U-Line Corporation (“U-Line”) warrants each U-Line
product to be free from defects in materials and
workmanship for a period of one year (two years on
Modular 3000 Series) from the date of purchase.
U-Line further warrants the sealed system (consisting
of the compressor, condenser, evaporator, hot gas
bypass valve, dryer, and connecting tube) in each
U-Line product to be free from defects in materials and
workmanship for a period of five years from the date of
purchase.
2. During the initial one year warranty period (two years
on Modular 3000 Series) for all U-Line products U-Line
shall: (1) repair any product or replace any part of a
product; and (2) for all Marine, RV and Domestic
U-Line products sold and serviced in the United States
(including Alaska and Hawaii) and Canada, U-Line
shall be responsible for the labor costs performed by a
U-Line authorized service company, incurred in
connection with the replacement of any defective part.
During years two through five of the warranty period
for the sealed system, U-Line shall: (1) at U-Line’s
option repair or replace any part of the sealed system;
and (2) for all Marine, RV and Domestic U-Line
products sold and serviced in the United States
(including Alaska and Hawaii) and Canada, U-Line shall
be responsible for the labor costs incurred in
connection with the replacement of any defective part
of the sealed system. All other charges, including
transportation charges for replacements under this
warranty and labor costs not specifically covered by
this warranty, shall be the responsibility of the
purchaser. This warranty extends only to the original
purchaser of the U-Line product. The Product
Registration Card included with the product should be
promptly completed by you and mailed back to U-Line
or you can register on-line at www.u-lineservice.com.
3. The warranty listed above does not apply to floor
display models. The warranty for these models shall
be 30 days from the date of retail purchase and only if
U-Line’s Product Registration Card included with the
unit is completed and mailed back or electronically
submitted to U-Line. This 30 day warranty does not
apply to cosmetic damages. A proof of purchase may
be required.
4. The following conditions are excluded from this limited
warranty: use of cleaners other than the recommended
stainless steel cleaners and U-Line Clear Ice Maker
cleaner; installation charges; damages caused by
disasters or acts of God, such as fire, floods, wind and
lightning; damages incurred or resulting from shipping,
improper installation, unauthorized modification, or
misuse/abuse of the product; customer education
calls; food loss and spoilage; door and water level
adjustments (except during the first 30 days from the
date of installation); defrosting the product; adjusting
the controls; door reversal; and cleaning the
condenser.
5. U-Line product are designed to operate in ambient
temperatures between 50°F and 100°F unless
otherwise noted in the product manual. Exposure to
temperatures outside this range may cause
degradation of performance and issue such as lower ice
production or spoiled contents are not covered under
the terms of this warranty as a result of that exposure.
U-Line product may not be subjected to temperatures
below 40F without following the winterization and
vacation shutdown procedures in the user guide.
6. U-Line’s Outdoor Limited Warranty, set forth in this
Paragraph 6 shall apply to U-Line models deemed
suitable for outdoor use by Underwriters Laboratory
(“UL”) as noted in the U-Line Product Catalog, U-Line’s
website and/or on the serial tag located inside the
product.
A. Outdoor product may come into contact with rain by
virtue of outdoor use. Exposure to other sources of
water shall also cause this warranty to be void,
including flooding of the area in proximity of the unit
greater than 1/8" deep in water, hurricanes, splashing
of pool water, or directing a spray from a hose or
similar device into and around the unit.
Warranty 1
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7. If a product defect is discovered during the applicable
warranty period, you must promptly notify either
U-Line at 8900 N. 55th Street, Milwaukee, Wisconsin
53223 USA or at +1.800.779.2547 or the dealer from
whom you purchased the product. In no event shall
such notification be received later than 30 days after
the expiration of the applicable warranty period. U-Line
may require that defective parts be returned, at your
expense, to U-Line’s factory in Milwaukee, Wisconsin,
for inspection. Any action by you for breach of
warranty must be commenced within one year after
the applicable warranty period.
8. THIS LIMITED WARRANTY IS IN LIEU OF ANY AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH
ARE DISCLAIMED. U-Line’s sole liability and your
exclusive remedy under this warranty is set forth in the
paragraphs above. U-Line shall have no liability
whatsoever for any incidental, consequential or special
damages arising from the sale, use or installation of
the product or from any other cause whatsoever,
whether based on warranty (express or implied) or
otherwise based on contract, tort or any other theory
of liability.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights
which vary from state to state.
Warranty 6/2014 Rev.G
Warranty 2
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