READ THIS FIRST …………………………………………………………………………… i
Important Safety Instructions ……………………………………………………………….. ii
Precautions to Avoid Possible Exposure to Excessive Microwave Energy ……………. iii
Precautions to be Observed Before and During
Servicing to Avoid Possible Exposure to Excessive Microwave Energy ………………. iv
Grounding Instructions ………………………………………………………………………. v
Power Cord Replacement …………………………………………………………………… v
RF Interference Considerations …………………………………………………………….. vi
Test Function Detailed Description ……………………………………………… 5-2
Passwords for Operating C3 ovens ………………………………………….. 5-3
Chapter 6 Electrical Compartment & Controls
Electrical Component Locations C3/AB 6-2
Electrical Component Locations C3/C 6-3
Electrical Component Locations C3/Multi 6-4
Electrical Component Locations C3/C Multi ………………… 6-5
Electrical Component Parts Lists 6-6
Control Panel Detail 6-8
Control System Troubleshooting 6-9
(SMT) I/O Board Troubleshooting 6-10
Chapter 7 Cook Door
Door Switches and Circuit Breakers 7-2
Door Switch Adjustment 7-4
Door Removal and Replacement ………………………………………………. 7-10
TurboChef Technologies, Inc.
Door Removal and Replacement Left Side Parts List 7-13
Door Removal and Replacement Right Side Parts List 7-16
C3/C AND C3/CMULTI Door Assy and Parts List 7-18
Chapter 7 Cook Door
C3/AB and C3MULTI Door Assy and Parts List 7-21
Chapter 8 Convection Circuit
Catalytic Converter ………………………………………………………………. 8-2
Convection Element and Thermocouples ……………………………………… 8-3
How to Turn Heaters ON & OFF …………………………………………. 8-4
Changing Heater Operating Voltage …………………………………………. 8-5
Heater Circuit Defective Messages …………………………………………. 8-6
Convection (Blower) Motor Operation ……………………. 8-9
How to Turn Blower On ……………………. 8-9
Checking Input Voltage at Motor Controller ……………………. 8-9
Blower Circuit Defective Messages ……………………. 8-10
SP-200 Blower Motor Controller Fault Codes & Troubleshooting……………….8-11
Delta Blower Motor Controller Fault Codes & Troubleshooting………………….8-13
Convection Motor Parts List …………… ………. 8-16
Chapter 9 Microwave Circuit
Measuring for Microwave Radiation Leakage ………………………………… 9-2
Microwave Circuit Defective Messages………………………………………… 9-3
Magnetron & Monitor Circuits…………………………………………………………9-3
Magnetron High Voltage Power Supply………………………………………….. 9-5
Magnetron Testing ……………………………………………………………….. 9-6
Magnetron Removal and Replacement ………………………………………… 9-6
Component Testing (Diode, Capacitor, Transformer)…………………………… 9-7
Transformer Specifications ……………………………………………………… 9-8
Waveguide Components Parts List 9-10
Before working on the TurboChef Technologies, Inc. C Series oven you must first read the safety
instructions on the following pages. The C3 series oven is a combination convection/microwave oven.
While servicing this oven, an RF meter must be used at all times to check for microwave leakage. This RF
reading must be recorded on your work invoice.
Very often poor cleaning will result in microwave leakage. Please refer to chapter 2, Cleaning & Operation,
for information on the proper cleaning procedures.
Before removing the metal skin to access the electrical components in this oven, the power must be shut
off and the oven unplugged. Wait at least one full minute before removing the oven skin so that the
magnetron circuit can self–discharge. FAILURE TO DO SO MAY RESULT IN DEATH OR SERIOUS
INJURY.
PLEASE NOTE: THIS MANUAL ONLY COVERS C3/AB OVENS PRODUCED BY THE BLODGETT
OVEN CORPORATION, C3MULTI OVENS PRODUCED TURBOCHEF, C3/C AND C3/CMULTI OVENS
PRODUCED BY TURBOCHEF TECHNOLOGIES IN CHINA.
This manual is divided into ten (10) chapters as follows:
1. INSTALLATION SPECS - This chapter includes oven specifications and the parameters for
proper installation.
2. CLEANING & OPERATION - Improper cleaning can and will affect the operation of this oven. This
chapter includes a brief description of the cleaning and operation
procedures of the oven and the procedures to edit or change a
cooking program.
3. THEORY OF OPERATION - This chapter provides a total oven overview of all major subsystems in
the oven. Additionally, it provides a list of major terms and
programming instructions.
4. FAULT CODES - This chapter includes information on all fault codes currently
programmed in the oven to display in the event of a major mulfucntion.
5. TEST - This chapter details the Test Mode, which allows the technician to
operate individual components or section of the C3 SERIES oven.
Using this feature will isolate most electrical troubleshooting
problems.
6. ELECTRICAL COMPARTMENT - This chapter identifies the electrical compartment components,
including the smt board (computer board) and a troubleshooting guide.
Use the key to help isolate electrical troubleshooting problems.
7. COOK DOOR - This chapter includes information on the Cook Door adjustment,
assembly and troubleshooting techniques.
8. CONVECTION CIRCUIT - This chapter provided information on the convection and blower motor
speed control. Removal and cleaning of the catalytic converter are
also provided.
9. MICROWAVE CIRCUIT - This chapter includes information on the microwave circuit and stirrer
motor.
10. I/O Board/Schematics - This chapter includes information on I/O board and schematics on
ovens currently in the field (latest production is only represented)
This Service and Repair manual is set up for use by qualified technicians only. If you are unfamiliar
with this oven, call TurboChef Technologies Inc.
i
IMPORTANT SAFETY INSTRUCTIONS
WHEN USING ELECTRICAL APPLIANCES, THE FOLLOWING
BASIC SAFETY PRECAUTIONS SHOULD BE STRICTLY ADHERED TO:
WARNING!!
To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive
microwave energy:
1. Read all instructions before using the appliance.
2. Read and follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY found on pages iii & iv.
3. This appliance must be grounded. Connect only to properly grounded outlet. See GROUNDING INSTRUCTIONS found on page v.
4. Install or locate this appliance only in accordance with the provided installation instructions.
5. Some products such as whole eggs and sealed containers - for example, closed glass jars - may
explode and SHOULD NOT be heated in this oven.
6. Use this appliance only for its intended use as described in the manual. DO NOT use corrosive
chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook, or dry
food. It is NOT designed for industrial or laboratory use.
7. Children SHOULD NOT use this appliance.
8. DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has
been damaged or dropped. See POWER SUPPLY CORD REPLACEMENT found on page v.
9. This appliance should be serviced only by qualified service personnel. Contact the nearest authorized
service facility for examination, repair or adjustment.
10. DO NOT cover or block any openings on the appliance.
11. DO NOT store this appliance outdoors. DO NOT use this product near water - for example, near a
kitchen sink, in a wet basement, or near a swimming pool.
12. DO NOT immerse cord or plug in water.
13. Keep cord away; from heated surfaces.
14. DO NOT let cord hang over edge of table or counter.
15. DO NOT use a water jet for cleaning.
16. See the Maintenance section of this manual.
17. Microwave heating of beverages can result in delayed eruptive boiling, therefore care must be taken
when handling the container.
18. The contents of feeding bottles and baby food jars must be stirred or shaken and the temperature
checked before consumption, in order to avoid burns.
19. Only use utensils that are suitable for use in microwave ovens.
20. When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of
ignition.
21. To reduce the risk of fire in the oven cavity:
a) DO NOT overcook food. Carefully attend appliance if paper, plastic, or other combustible materials
are placed inside the oven to facilitate cooking.
b) Remove wire twist-ties from paper or plastic bag in oven.
c) If materials inside the oven should ignite, keep oven door closed, turn oven off, and disconnect the
power cord, or shut off power at the fuse or circuit breaker panel.
d) DO NOT use the cavity for storage purposes. DO NOT leave paper products, cooking utensils, or
food in the cavity when not in use.
SAVE THESE INSTRUCTIONS
ii
PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
1. DO NOT attempt to operate this oven with the door open since open-door operation can result in
harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
2. DO NOT place any object between the oven front face and the door or allow soil or cleaner residue to
accumulate on the sealing surfaces.
3. DO NOT operate the oven if it is damaged. It is particularly important that the oven door close properly
and that there is no damage to the:
a) Door (bent).
b) Hinges and latches (broken or loosened).
c) Door seals and sealing surfaces.
4. The oven SHOULD NOT be adjusted or repaired by anyone except properly qualified service
personnel.
SAVE THESE INSTRUCTIONS
iii
PRECAUTIONS TO BE OBSERVED BEFORE
AND DURING
SERVICING TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
1. DO NOT operate or allow the oven to be operated with the door open.
2. Make the following safety checks on all ovens to be serviced before activating the magnetron or other
microwave source, and make repairs as necessary:
a) Interlock operation.
b) Proper door closing.
c) Seal and sealing surfaces (arcing, wear, and other damage).
d) Damage to or loosening of hinges and latches.
e) Evidence of dropping or abuse.
3. Before turning on microwave power for any service test or inspection within the microwave generating
compartments, check the magnetron, wave guide, or transmission line, and cavity for proper alignment,
integrity, and connection.
4. If the oven is operative prior to servicing, a microwave emission check should be performed prior to
servicing the oven. Refer to page 6-2 of this manual for microwave leakage testing procedure.
5. Any defective or mis–aligned components in the interlock, monitor, door seal, and microwave
generation and transmission systems shall be repaired, replaced, or adjusted by procedures described
in this manual before the oven is released to the owner.
6. A microwave leakage check to verify compliance with the Federal Performance Standard MUST BE
performed on each oven prior to release to the owner. Refer to page 6-2 of this manual for microwave
leakage testing procedure.
SAVE THESE INSTRUCTIONS
iv
General Note about Construction
GROUNDING INSTRUCTIONS
This appliance MUST BE grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord
having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly
installed and grounded.
WARNING!!
Improper use of the grounding can result in a risk of electric shock.
Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or
if doubt exists as to whether the appliance is properly grounded.
DO NOT use an extension cord. If the power supply cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
POWER SUPPLY CORD REPLACEMENT
If the power supply cord is damaged, it MUST BE replaced by the manufacturer or its service agent or a
similarly qualified person in order to avoid a hazard.
®
Please be advised that the TurboChef
C3/C and C3/Cmulti are constructed using the Metric System. Therefore, it is very important to note the
model number of the unit you are servicing to ensure you get the correct Metric component. Care has
been given in this manual to list the different part numbers for the Metric and Imperial (C3/AB and C3Multi)
ovens. In addition, please note that most hardware on the C3/C and C3/Cmulti oven is metric unless
otherwise specified.
C3 series ovens are manufactured in various locations, as such the
v
SAVE THESE INSTRUCTIONS
vi
RF INTERFERENCE CONSIDERATIONS
This oven generates radio frequency signals. This device has been tested and determined to be in
compliance with applicable part of FCC part 18 requirements and to the protection requirements of Council
Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic
compatibility at the time of manufacture. However, some other equipment may exhibit sensitivity to signals
below these limits resulting in interference with that equipment.
If your equipment experiences interference, the following steps should be considered:
1. Increase the physical separation between this oven and the sensitive equipment.
2. If the sensitive device can be grounded, do so following accepted grounding practices.
3. If battery powered microphones are being affected, insure that the batteries are fully charged.
4. Keep sensitive equipment on electrically separate circuits, if possible.
5. DO NOT route intercom wires, microphone wires, or speaker cables near oven.
SAVE THESE INSTRUCTIONS
vii
CHAPTER 1
INSTALLATION SPECS
) All Models
) All Models
plate are to be furnished by
TurboChef Technologies, Inc. C series
OVEN DESCRIPTION
SPECIFICATIONS C3/AB, C3MULTI, C3/C, AND C3/CMULTI
Dimensions (single unit) 29” W x 25.5” H x 29.5” D (73.66 cm x 64.77 cm x 74.93 cm)
Dimensions (double stacked units) 29” W x 43” H x 29.5” D (73.66 cm x 109.22 cm x 74.93 cm)
Maximum Input 7.2 kW
Power Supply
US (1 φ
Europe(1φ
US (3φ) C3Multi and C3/Cmulti 208 VAC, 60Hz, 3 φ, Delta, 30 amp, 4 wire including ground
Europe (3φ) C3Multi and C3/Cmulti
Microwave Frequency 2.45 GHz
Connections including ground The unit is supplied with a 6’ power cord that includes:
The outlet box, receptacle, and wall
the installing contractor.
5.2 kW
2.0 kW
TABLE 1 - 1 Oven Specifications
INSTALLATION
The TurboChef Technologies, Inc. oven is
manufactured to comply with applicable CE, ETL,
FDA, and FCC requirements. In addition, the unit
is ETL classified to NSF 4. Note: Some
European models may or may not be certified
under US FDA and/or ETL regulations. All
equipment is designed and certified for safe
operation when installed in accordance with local
and/or national codes. Many local codes exist,
and it is the responsibility of the owner and
installer to comply with these codes. In addition,
if the oven is not UL or ETL listed it MAY NOT BE
USED or SOLD in the U.S.A or any of its
territories.
In no event shall the manufacturer assume any
liability for damages or injuries resulting from
installations which are not in compliance with the
instructions and codes listed above.
1 - 2
WARNING!!
DEATH, INJURY, AND EQUIPMENT DAMAGE
could result from improper installation of this
oven or installation of an oven which has
been damaged during shipment or storage.
Either of these conditions could void the
equipment warranty.
DO NOT INSTALL an oven suspected of
damage.
INSTALL this oven according to the policies
and procedures outlined in this manual.
Installation Specs
OVEN LOCATION
The well planned and proper placement of your
oven will result in long term operator convenience
and satisfactory performance.
Be sure to place the oven in an area which is
accessible for proper operation and servicing.
The countertop or work surface must be able to
support the weight of 250 pounds. The
manufacturer shall not assume liability for
damage or injury resulting from improper
installation of equipment including temporary or
unstable work stations or countertops.
There must be 2” (5.08 cm) between the top of
the unit and any shelf or other surface.
The oven must be installed level front to back
and side to side. The oven legs may be bolted to
the counter top if desired.
Countertop surface must be at least 30 inches
deep. Operator is responsible for proper
placement on the countertop. TurboChef will not
be responsible should an oven fall off a
countertop due to improper placement or use by
the customer. Oven placement shall be readily
accessible by a service agent. Additional charges
ma be incurred by the customer should product
placement mandate required service labor
charges due to accessibility to the unit.
OVEN CLEARANCES
Top: 4” (10.2 cm)
Sides: 2” (5.1 cm)
Back: 0”
1- 3
CHAPTER 2
CLEANING & OPERATING
TurboChef Technologies, Inc. C Series
BASIC CLEANING PROCEDURES
PROBLEMS ASSOCIATED WITH IMPROPER
CLEANING
The oven may not be operating correctly because
it is not being cleaned properly. If the door is
leaking microwaves, erratic operation of the
display and other electrical components can
occur. Also food deposits left in the oven will turn
into black carbon from the high heat. Carbon can
cause arcing inside the cooking area and can
reflect energy back to the magnetron.
If a customer tells you they are experiencing
cooking performance problems, carefully inspect
the cooking platter and waveguide cap for chips.
If the platter or waveguide cap are chipped and
soaked in water, they will absorb the water. The
water will then be heated instead of the food
product. The chipped part must be replaced.
DAILY CLEANING
1. Carefully remove the ceramic cooking platter
and wave–guide cap. Spray both pieces only with TurboCare®®®® Oven Cleaner and set
aside to allow the cleaner to penetrate. DO
NOT soak the Ceramic Cook Platter or
Waveguide Cap in water.
2. Clean the ceramic cooking platter, and wave
3. Reinstall the clean wave–guide cap into
4. To clean the interior of the oven, use a 3”x5”
5. Remove the lower access panel and grease
6. Verify the louvers on the front and side of the
MONTHLY CLEANING
Remove and clean the exhaust cover from the
back of the oven.
guide cap using brushes and scrub pads.
Rinse to remove all cleaner and debris.
Inspect for damage and replace as required.
the oven. This will protect the wave–guide
seal while the cook chamber is cleaned.
green scrub pad. Use only TurboCare®®®®
Oven Cleaner on tough spots. DO NOT
wash out the interior cooking area. The
waveguide quartz seal is not a water tight
seal. Wipe out the oven with a damp rag. If
the door area needs cleaning, be careful not
to damage the small rubber gasket around
the door shunt area.
collection pan. Empty, clean and reinstall the
pan.
oven are clean of lint and unobstructed.
Cook Platter
Waveguide
Cap
Grease
Tray
Exhaust
Cover
FIGURE 2 - 1 Cleaning
2-2
Lower Access
Panel
CHAPTER 3
THEORY OF OPERATION
TurboChef Technologies, Inc. C Series
INTRODUCTION
The TurboChef® C3/C oven utilizes two independent heat transfer mechanisms in order to rapidly cook
food. The systems are as follows: Convection and Microwave energy. By combining these mechanisms
and with our ability to control each mechanism independently, we are able to reduce the cook time of most
foods by 70%-90%.
For the purpose of this manual we will identify each independent heat transfer mechanism individually. For
instance, if an oven is experiencing difficulties browning the food, you know to focus on the Convection
Circuit not the Microwave System. If an oven is browning the food but not heating the food, you will know to
focus on the Microwave System.
The following block diagram represents the oven’s different systems and their critical components. If you
are experiencing problems with any of the components listed below, please turn to the appropriate section.
SECTION 8
Convection System
• Convection.
Heater
• Blower
Controller
• Convection
Blower
• Catalytic
SECTION 6
Control System
• I/O Board
• Keypad
• Display
• Mech. Relays
• SS Relays
Cooking
Process
Food Products
Profiles
SECTION 9
Microwave System
• Magnetron
• HV Transformer
• Filament Trans.
•
HV Capacitor
•Mechanical
Microwave
Components
3-2
GLOSSARY OF COMMON
OPERATING TERMS
Display - Primary interface to relay
messages to the operator.
Keypad - Primary interface for the
operator to control the oven.
Cook Chamber - Cavity in which the
food products are cooked.
PRODUCT RECIPES
Recipe - The food product recipe
programming consists of total time,
percent of total time per event,
percentage of hot air flow (AIR) required
and microwave (MW) level required.
Cook Cycle - Total time of operation for
a recipe.
Cook Event – Segment of a recipe, up
to 6 events can be used for each recipe.
Duration - Time, in percent of total time
of a single cook event.
Air - Percent of convection air flow
during a cook event.
MW - Percent of microwave used during
a cook event.
Theory of Operation
Cook Temperature Set PointTemperature should be a constant
parameter. The same cook temperature
should be used by all cook recipes.
MODES
Mode – The software environment which
allows certain operations to occur. There
are several modes, STANDBY, COOK,
WARM UP and COOL DOWN in which
the oven can operate.
Standby Mode - The standby mode is
similar to oven off. In standby there is no
power to the oven. There is power to the
control, however, the oven will not
operate in standby mode.
Cook Mode - Mode used to perform the
normal oven operations, such as,
monitor the key pad for requests to cook
or change mode, and maintain the oven
at the cook temperature set point.
Warm–Up Mode - Mode to bring the
oven up to the cook temperature set
point.
Cool–Down Mode - Turns off all oven
components except the cooling fan and
circulation blower.
3-3
Figure 3
-
2: Edit Groups
Group A
1
ITEM 5
ITEM
2nd ITEM 6
ITEM
3RD ITEM 7
ITEM
4TH ITEM
8TH ITEM
Figure 3
-
1: Edit Groups
EDIT GROUPS
GROUP A GROUP E
GROUP B GROUP F
GROUP C GROUP G
GROUP D GROUP G
TurboChef Technologies, Inc. C Series
Programing
Edit Mode
Edit mode enables the operator to alter
Recipes and the Cook Chamber
Temperature (CC). To Access Edit Mode,
press the “Up” and “Down” Arrows Keys on
the keypad simultaneously. When
prompted, enter the Access Code “9” and
then press “Enter”.
Changing the Cook Chamber
Temperature
The first screen in Edit Mode allows you to
change the Cook Chamber Temperature
(CC) by pressing the “Up” and “Down” Arrow
Keys. The operator may adjust the
temperature between 350
o
25
F increments. Once you have selected
the desired temperature, press the “Enter”
Key to set CC.
o
F and 525oF in
Altering a Recipe
The C3 oven control has 64 unique Recipes
available for the operator. The Display will
show 1 page of 8 Recipe Groups. Each
Recipe Group contains 8 Subgroups or
Recipes. See Figures 3-1 and 3-2.
To alter a Recipe, enter Edit Mode as
described above. After you have entered
the Access Code and set CC, the screen will
display the 1
Now select the Recipe Group that contains
the individual Recipe you wish to alter.
Next, select which Recipe you wish to alter
by pressing the Soft-Key corresponding to
the Recipe Item. See Figure 3-2.
Use the “Up” and “Down” keys to navigate
through a Recipe and use the Keypad and
the “Enter” key to alter any of the following
parameters:
Theory of Operation
User Configurable Options:
The user may enable or disable the
following options:
Edit Mode: For security purposes the Edit
Mode can be disabled by pressing the “Back
Arrow” and “Enter” keys simultaneously and
entering the Access Pin: “T-I-D-E” &
“Enter”. When prompted select either “9” to
re-enable Edit Mode or any other key to
disable Edit Mode.
Done State: The Done State (Figure 3-4)
can be removed to eliminate the option to
Save an altered Time or the option to Cook
More.
COOK TIME: Total duration of the Cook
Cycle. Enter the desired time and press
“Enter”. Valid times are between 1 second
and 5 minutes.
Events 1…6: Use the keypad and “Enter”
key to enter values for % Time, % Air and %
MW.
The % Time for all Events must total
to 100%. The operating system will
not allow a combination of Events
that do not total to 100% or exceed
100%.
The % Air parameter is valid
between 10 and 100%. Note: If an
Event is unused, the %Air
parameter may be displayed as 0%.
It is only a default.
The % MW parameter is valid
between 0 and 100%.
Once the desired changes have been made,
you may test the recipe by pressing the
“Test” Soft-Key. This will execute the
displayed recipe. Once you are satisfied
with the Recipe, press “Save” to
permanently store your changes. Press the
“Back Arrow” 4 times to exit the Edit mode.
SAVE
To disable the Done State, press the “Back
Arrow” and “Enter” keys simultaneously and
Enter the Access Pin “D-O-N-E” and Enter.
When prompted, press “9” to re-enable or
any other key to disable the Done State.
Time State: This state can be removed to
prevent the User from adjusting the Total
Cook Time prior to pressing the “Start” Soft
Key to begin a Cook Cycle. See Figure 3-5.
COOK
3-5
Figure 3
-
5: Time State
Start
Enter Cook Time
TurboChef Technologies, Inc. C Series
“Enter” the Access Pin “T-I-M-E” and
“Enter”. When prompted, press “9” to reenable or any other key to disable the Time
State.
Passwords
Edit Mode: “Back and “Enter”
simultaneously. Enter Pin: “9” & “Enter”.
Test Mode: “Back and “Enter”
00:20
simultaneously. Enter Pin: “9-4-2-8” &
“Enter”.
Reset Control (Soft Restart): “Back and
“Enter” simultaneously. Enter Pin: “9-4-7-1”
& “Enter”.
Erase: “Back and “Enter” simultaneously.
Enter Pin: “3-7-2-7” & “Enter” When asked
“Erase Menu” press “3”.
To disable the Time State, press the “Back
Arrow” and “Enter” keys simultaneously and
Caution: The Erase command will
PERMANENTLY DELETE all
stored recipes and settings.
3-6
CHAPTER 4
FAULT CODES
F1 BLOWER
F2LOWTEMP
F3 MAG CURR
F4 MONITOR
F5 MAG TEMP
F6 EC TEMP
TEST C3AD_V
0
0
0
0 0 0
Figure 4
-
1: Fault
TurboChef Technologies, Inc. C Series
Introduction Fault Code Introduction:
The C3C oven has the ability to continually
monitor and log various fault conditions. Some
fault conditions will terminate cook cycles, while
others will not. Please refer to Table 4-1 for fault
codes:
The Codes are listed in order of hierarchy. For
example: If during cooking the oven experiences
an F1 and F2 fault, the oven will only report a F1
fault since the software will halt all actions upon
discovering the F1 fault.
In addition if a fault is detected the fault counter
will increment. If the fault is cleared the fault
counter will not de-increment.
View Fault Codes
To view the Fault Log, press the “4” and “6” keys
simultaneously in the Off State. The oven will
display all logged faults. See Figure 4-1.
Each Fault Register will log up 255 instances
before rolling back to zero. The Cook Count will
log up to 65,535 Cook Cycles. Note: In order
for the Control to log a Cook Cycle, the oven
must complete the 1
If a Recipe only has 1 Event, the oven must
complete the entire Cook Cycle in order to count
the Cook Cycle.
CCXX˚F HX XX˚F
st
Event of any given recipe.
COOK FAULTS
Note: To reset Fault Counter, Press the “0” key.
LOW MAG CURR (HV BREAKDOWN) or F3 MAG CURR – the magnetron transformer is
drawing less than 7 amps. The normal current
draw is approximately 9 amps. The current draw
is being monitored by the control board which
has a current transformer mounted on it. See
section 6
LOW COOK TEMPor F2 LOW TEMP– the
temperature set for the C3 SERIES is not being
maintained within 84
Cook Chamber Setpoint. It is referenced by the
cook chamber type K thermocouple. Note: It
may also be controlled by the heat exchanger
thermocouple. See section 5
MAG OVER TMPor F5 MAG TEMP– the snap
disk on the magnetron has overheated and has
tripped. Reference Chpt. 9
BLOWER STATUS or F1 BLOWER – The
control board is not receiving the proper output
from the convection (blower) motor speed
control. Reference Chpt. 8
ELEC OVR TMP (EC TMP HIGH) or F6 EC
TEMP – The electronics compartment
thermocouple connected to the control board has
detected a temperature above 140ºF (60ºC).
Reference Chpt. 6
OVEN DOOR OPEN – (during cook cycle) the
cooking door has been opened during a cook
cycle and has not been closed properly.
DOOR MONITOR or F4 MONITOR: -- The
control board senses that the Cook Door
Monitor Switch is out-of-sequence with the
Primary and/or Secondary Door Switches.
Reference Chpt. 7
HX RISE LOW - HX (Heater) Temperature has
failed to rise 14ºF (~8ºC) F in 30 seconds.
Reference Chpt. 8
NOTE: Some error codes may be different or
no longer available or current. The following
list details all error codes created since
C3/AB, C3/C, C3CMulti and C3/AB-Multi no
exceptions.
o
F (46oC) differential of the
4-2
Fault Code Messages Matrix
Theory of Operation
New Error
Old Error Code
BLOWER STATUS F3 BLOWER X X X 8
LOW COOK TMP F2 LOW TEMP
LOW MAG CURR F3 MAG CURR
DOOR MONITOR F4 MONITOR X 7
MAG OVER TMP F5 MAG TEMP
ELEC OVR TMP F6 EC TEMP X X X 6
HX RISE LOW
THERMO OPEN
OVEN DOOR AJAR Same X X X 7
EC TEMP HIGH F6 EC TEMP X X X 6
CLOSE OVEN
DOOR
Code
Same
Same
same
Warm-
Up
X 8
X X 9
X X X 9
X X 8
X X X 8
X X X 7
While
Cooking
Self-
Test
Reference
Chapter
TABLE 4-1
Notes:
1. All Fault Codes listed in BOLD will terminate a Cook Cycle upon discovery.
2. Any fault occurrence during Cook mode will be logged in the Fault Counter.
3. ELEC OVR TMP/EC TEMP HIGH/F6 fault code will not terminate a cook cycle,
however it will alert the user of a possible air circulation problem (Page 6-10)
4-3
CHAPTER 5
TEST
TurboChef Technologies, Inc. C Series
Test Mode
TO ENTER TEST FUNCTION MODE
1. From the standby mode, press and hold
both BACKand ENTERkeys
simultaneously.
2. The display reads:
ENTER ACCESS CODE
3. Use the NUMERIC keypad to enter the
following access code:
9- 4- 2- 8 (Older Ovens 8- 3 -1 -7)
4. Press the ENTER key.
TEST FUNCTION OPTIONS
The test screen displays the CC (cook cavity)
and HX (heat exchange) temperature at the top
of the screen.
The control displays page one of the test function
options. Press the DOWN ARROW key to display
page two of the test functions options.
To access a test function, press the
corresponding soft key repeatedly.
Blower Speed
The BLOWER key increments the blower speed
in 10% steps. When the blower speed is 100%,
the next press sets the speed to 0%.
Electronic Compartment Temperature
The ºELEC key displays the temperature inside
the electronic enclosure.
Self Test Function
The STEST key initiates a self–test function to
test all major components of the oven. Press the
L4 key once to run the Self Test. Press the BACK
key to return to the standby mode.
Heater Test
The HEATER key turns the heater on or off. If the
heaters are on, pressing the key turns the
heaters off. If the heaters are off and the
maximum (HX) temperature (900ºF) is not
exceeded, pressing the HEATER key turns the
heaters on. If the blower speed is 0, the blower
speed is set to the Idle Airflow.
Magnetron
The MGTRON key is a press and hold key to test
the magnetron. If the magnetron filaments are off
when the MGTRON key is pressed, the message
“MAG WARMING UP” is displayed. After a 3
second delay or if the filaments are already on,
“MAG ON, RF xxx” is displayed. “xxx” is the
fluctuating microwave power measured in the
wave–guide. Any time the MGTRON key is
released, the magnetron turns off. The filament
power (magnetron cooling fan and mode stirrer)
remains on for three minutes.
NOTE: The RF power indication is optional on
the C3/C SERIES model oven.
Diagnostic Display
The DIAG key turns on or off the diagnostic
display feature. This feature adds temperature
displays to the menu group screens.
While cooking, cook setting parameters are
displayed when diagnostics are enabled.
With diagnostics enabled, status indicators are
displayed on the lower left of the display. Each
indicator is a letter, which is displayed in a
positive sense when the status condition is on.
The letter is reversed when the condition is off.
Status Indicators
There are eight status indicators:
• P - Cook door primary interlock switch
• S - Cook door secondary interlock switch
• M - Cook door monitor interlock switch
• t - Magnetron over temperature switch
• h - Heater turn on command
• H - Heater current detected
• A - Blower motor speed control “run” status
• W - Magnetron current detected
Example: When the status indicator is
highlighted, for example M, the status is open or
null. In this case, the Monitor switch is in the
Open State.
Serial Number
NOTE: This should only be needed when
installing a new control. The S/N is located on the
back of the oven OR behind the bottom access
panel.
The first press of the S/N key displays the oven’s
seven-digit serial number. Use the following
procedure to enter the serial number.
1. Press the S/N key again to enter the edit
mode.
2. Right and left arrow key appear on either
side of the serial number. These arrows are
used to navigate within the text. Use the top
left SOFT KEY to move the cursor to the left.
5-2
DIAG
TEST C3ADV
CC 81
F HX 500
F
2nd Screen: Test Mode
CCC
PIN
F/C
ELEC
IAF
P S M
t
h H A W
BLOWER
TEST C3ADV
CC 81
F HX 500
F
1st Screen: Test Mode
FAULTS
STEST
HEATER
MGTRON
S/N P S M
t
h H A W
3. Use the top right SOFT KEY to move the
cursor to the right.
4. Use the NUMERIC KEYPAD to change the
digits as follows:
A) Press the key once to enter the number.
B) Press the key twice to enter the first letter.
C) Press the key three times to enter the
second letter.
D) Press the key four times to enter the third
letter.
E) Press the key five times to enter the
fourth letter; if applicable.
5. Press the ENTER KEY to store the new
number.
Cook Cycle Count
The CCC key displays the cook cycle count. The
count is incremented when the cook process
completes at least the first event. The count
includes test cooks selected while in the edit
function. To reset the count, press the zero “0”
key.
PIN Number
The PIN key is used to enter a new personal
identification number (password) for accessing
the edit function. When the button is pressed the
display reads:
ENTER PIN _ _ _ _
Use the numeric keypad to enter the new PIN.
Only numbers are applicable for the PIN.
Temperature Units
The F/C key alternately selects Fahrenheit or
Celsius for temperature displays.
Cook Fault Counter
The FAULTS or FF key is used to read and reset
the oven cook fault counters. Press the 0 key to
reset the fault counter displayed. On ovens with
FF repeat pressing the FF button to view all six
fault counters. The faults include:
•BLOWER STATUS (blower motor speed
controller)
• LOW COOK TMP (cooking temperature)
• LOW MAG CURR (microwave current)
• LOW MAG FLUC (rf power fluctuations)*
• MAG OVER TMP (magnetron over
temperature switch)
•ELEC OVR TMP (electronics compartment
over temperature detection)
•DOOR MONITOR: (cook door monitor
switch out of sequence)*
* NOTE: The C3/C model and late model C3/AB
oven will have the LOW MAG FLUC error
message replaced by the DOOR MONITOR error
message.
TEST
Idle Airflow
The first press of the IAF key displays the
selected idle airflow. Subsequent presses of the
IAF button increment the idle airflow in 10% steps
from 20% to 50%. When the idle airflow is 50%,
the next press sets the airflow to 20%. All ovens
are factory set at 30%.
O
O
O
O
O
5-3
TurboChef Technologies, Inc. C Series
PASSWORDS FOR OPERATING
C3/C OVENS with C3AD
Software Version
♦ To access TEST/SERVICE functions, press
and hold BACK and ENTER keys. At the
“Enter Pin ____” prompt, key in 9428 (Older
ovens 8317) “WHAT” and press Enter.
Reference Chapter 5
♦ To access recipe EDIT, press and hold Up
and Down arrow keys. At the “Enter Pin
____” prompt, key in 9 (factory default, see
Edit PIN below) and press Enter. Reference
Chapter 3
♦ To select 208/240 VAC operation, press and
hold BACK and ENTER keys. At the “Enter
Pin ____” prompt, key in 8658 “VOLT” and
press Enter. Follow screen instructions.
When 208VAC is selected, the screen
advances to 30/35 Amp selection. When
240VAC is selected, the screen advances to
Heater Rating (208/240) selection. Follow
screen instructions. Reference Chapter 8
and ENTER keys. At the “Enter Pin ____”
prompt, key in 3663 “DONE” and press
Enter. At the “Done Screen” prompt, press 9
“Y” to enable the “done” screen, any other
key turns off the “done” screen.
Note: If you fail to timely enter the requested
keys, the function “times out” and returns to
the Oven Off screen without making any
change.
♦ To change the PIN for recipe Edit (9 is
factory default), press and hold BACK and
ENTER keys. At the “Enter Pin ____” prompt,
key in 3348 “EDIT” and press Enter. At the
“Please Enter New PIN ____” prompt, key in
from 1 to 4 digits and press Enter. Reference
Chapter 3
♦ To enable or disable the “Please Place Food
in Oven” screen, press and hold BACK and
ENTER keys. At the “Enter Pin ____” prompt,
key in 5623 “LOAD” and press Enter. At the
“Load Screen” prompt, press 9 “Y” to enable
the “load” screen, any other key turns off the
“load” screen.
♦ To enable or disable the “Enter Cook Time”
screen, press and hold BACK and ENTER
keys. At the “Enter Pin ____” prompt, key in
8463 “TIME” and press Enter. At the “Time
Screen” prompt, press 9 “Y” to enable the
“time” screen, any other key turns off the
“time” screen.
♦ To enable or disable the “Done, Save Time,
Cook More” screen, press and hold BACK
5-4
CHAPTER 6
ELECTRICAL &CONTROLS
SYSTEM
TurboChef Technologies, Inc. C Series
Electrical Component Locations:
9
6 2
1
8
7
K4K5
18
3
10
19
3
23
4
K1 K2 K3
K6
13
14
15
22
11
17
16
1. Circuit Breaker: CB1-35Amp (T0322)10. COOLING FAN (M9609)
2. Fuses: (2x12 AMP-C3/AB & C3/C) (100596)11. MAGNETRON COOLING FAN (T0262)(25AMP-C3/C) (100597)12. STIRRER MOTOR (101891)
1: No Display (Blank) 1. Verify power 208 VAC or 240 VAC is going to oven. If not correct
voltage supply.
2. Does the control beep when any Key on the keypad is pressed?
a. If no, check power going to the 24VDC power supply. Supply
must have 208 or 240 VAC across L and N terminals.
i. No Voltage: Change F1 and F2 Fuses.
ii. Voltage OK: verify output of Power Supply is 24 VDC.
1. No Output: Disconnect Rear Cooling Fan from
Power Supply and unplug unit from wall
receptacle. Then reconnect oven
a. If oven screen comes up then re-connect rear
cooling fan back into circuit and short cooling fan
thermostat. If unit display shuts down then replace
Rear Cooling Fan.
b. If oven screen comes up even with the rear cooling
fan and thermostat shorted across, then place oven
in TEST mode by pressing the BACK + ENTER
simultaneously and keying 9-4-2-8 then Press the
MGTRON key one time and if the display shuts down
check for Loose Wire Connection or Magnetron
Cooling Fan (shorted).
2. Output is 24VDC. Verify I/O Board has 24 VDC by
checking the voltage on the D6 diode (striped end) to
Chassis. Reference Chapter 10 for details
a. No voltage: Check wires from Power Supply
to I/O Board.
b. Voltage is 24VDC, but 5VDC is not present on
the I/O Boards J3 connector: Change I/O Board.
Reference Chapter 10 for details.
b. If Yes: Check all Connections between I/O board and Display.
Correct any loose connections. If all connections OK and 5
VDC is present on J3 connector, but still no Display: Change Display.
2. No Keypad Input 1. Check Keypad Ribbon Cable going to I/O Board.
a. Cable and Connection Bad: Replace Keypad.
b. Cable and Connection OK: Replace Keypad.
3.
a. ELEC OVR TMP;
“or” b. EC TEMP HIGH;
“or” c. F6 EC TEMP
1. Check operation of rear cooling fan. Reference Schematic in Chapter
10.
2. Check cooling air paths are not clogged or obstructed with grease
residue. (front panel, rear fan grill, left and right side covers)
3. Verify there are no high heat or grease producing piece of
equipment, such as a range top, open grill, fryer adjacent to the
oven right side.
6-9
TurboChef Technologies, Inc. C Series
Defective Current Transformer on Computer Board
SMT Board (T0265) Background:
During the operation of the microwave system, the control board monitors current in the
microwave circuit by means of a current transformer mounted on the controller board.
The current transformer must see at least 6 amps in order for the microwave to energize.
If it fails to register 6 amps, the I/O board may be defective and the oven will prematurely
turn OFF the magnetron and display a "LOW MAG CURR/F3 MAG CURR" message.
Figure 6-2: SMT Board (T0265)
Checking the controller current transformer
Step 1: Place oven in TEST mode. Press BACK key until the oven screen displays " OVEN OFF" then
Press and hold the BACK and ENTER keys simultaneously and then key in PIN # 9-4-2-8 (access code)
then ENTER. This will allow you to enter into the test mode to manually energize the magnetron.
Step 2: Place a load inside the oven (about 275ml of water or an approximate amount inside a coffee cup).
Step 3: Clamp an ammeter on K4-1 wire (same wire going thru CT1 on controller board), and energize the
magnetron by pressing and holding the MGTRON key for about 10 seconds. If your meter measures
current (approximately 9 Amps+/- 2) and the W indicator at the bottom of the screen does not un-highlight
while energizing the magnetron, replace the computer board. If the measured current is between 6 and 7
Amps then double loop the wire thru CT1 twice, then perform a self test. If the self test fails then replace
board.
CT1
6-10
CHAPTER 7
COOK DOOR ASSEMBLY
TurboChef Technologies, Inc. C Series
DOOR SWITCHES AND CIRCUIT
BREAKERDOOR SWITCHES
The C series ovens have 3 door switches as
mandated by law. The C3/AB and C3Multi have
one door switch located on the left hand side
(CDS) and is called the secondary switch. The
other two switches are located on the right hand
side (CDP & CDM). One is called the primary
switch (CDP) and the other is called the monitor
switch (CDM). The C3/C and C3/CMulti switch
orientation is reversed, i.e., the monitor (CDM)
and the primary switch (CDP) are located on the
left side of the oven. The secondary (CDS) is
located on the right side of the oven.
The monitor switch must close before the primary
and secondary switches close (as the door is
closed) or the circuit breaker will trip. If the
primary or secondary switch is defective and not
closing the screen will display a door open error
message. To determine what sequence the doors
are closing in, you will need to access the Test
mode and activate the Test mode. By doing so,
you will activate the status indicators at the lower
left bottom of the display. Slowly close the door
once you have activated the Test mode and
observe the status indicators. As you close the
door the M indicator must change from a
highlighted state followed by the S indicator and
final the P indicator. As you open the door, the
sequence must reverse, i.e., P, S and then M. If
this sequence is not correct, YOU MUST
READJUST THE SWITCHES. See section 7-6.
"WHY DOES THE CIRCUIT BREAKER
TRIPPED IF THE SWITCHES ARE
MISALIGNED?
"In addition to the High Voltage circuit, it is
imperative to understand how the monitor circuit
operates. The Monitor Circuit is a failsafe circuit
that is designed to protect the operator if both the
Primary and Secondary Interlock Switches fail to
operate normally.
The Monitor Circuit consists of the Primary
Interlock Switch, Secondary Interlock Switch,
Monitor Safety Switch, Monitor Relay and Trip
Coil. When the Cook Door closes during normal
operation, the Monitor and Secondary/ Primary
Switches close in this order. When all switches
are closed, the microwave system is allowed to
operate. If during normal operation, either
Interlock Switch opens, such as when the Cook
Door opens, the Control system will turn OFF the
Microwaves; however, if the Monitor Switch
opens before both the Primary and Secondary
Interlock switches, i.e., abnormal operation, the
Monitor switch will de-energize the Monitor
Relay. When this occurs, a dead short is placed
across L1 and L2. The short then trips the coil on
the circuit breaker, which permanently interrupts
power to the Microwave system, thus terminating
a cook cycle if the oven was cooking and
preventing the heaters from energizing. This then
requires a service call from a qualified technician
to assure that the monitor circuit is properly
repaired to prevent excessive microwave
radiation.
7-2
The magnetron transformer will draw approximately 9 amps when
Solid state contactor for
on 24v dc. Solid state relays tend to fail closed.
Solid state contactor (K5)
(See above for correct current draw.) The coil operates on 24v dc.
C). Reset high limit switch with
1
The magnetron transformer will draw excessive current (greater than
Cook Door
Figure 7-1
CIRCUIT BREAKER TRIP CHART
Component Possible Cause/Circuit Information
Magnetron transformer
functioning properly. Check winding resistances (See Page 9-8).
A 3 Amp draw indicates the diode is defective.
The coil operates
Magnetron (K4)
Hot air heater element Use VOM meter.
(K7) for hot air element
High limit & K1 relay
(C3/AB and C3/C only)
Door switch closure Check Switches with VOM meter. Reference Page 7-2 & Figure 7-
Diode
Check with VOM meter. Reference Chapter 9 for troubleshooting.
240V element is 12 ohms / current is 20amps.
208V element is 9 ohms / current is 23 amps.
C3/C oven only: Check the 25 Amp fuse inline with the CB1 and the
heater. Reference Chapter 8
Solid state relays tend to Fail closed. Check with VOM meter.
High limit tripped (670°F/350°
screwdriver. Reference Page 8-4 for details
above.
15 amps), meaning the diode is shorted to ground. Reference Chpt.9
Table 7-1
7-3
TurboChef Technologies, Inc. C Series
DOOR SWITCH ADJUSTMENT
Tools Required:
• # 1 Phillips head screw driver
• # 2 Phillips head screw driver
• 3/8” socket wrench (1/4” drive)
• Needle nose pliers
• Large flat blade screw driver
GOAL
The goal of this adjustment procedure is to have the
Monitor, Secondary and Primary switches close in
that order as the oven door is closed. The switches
must open in the reverse order as the door is
opened, that is, the Primary, Secondary and then
the Monitor open as the door opens. This procedure
is written to insure proper oven operation and
compliance with Federal regulations.
ADJUSTMENT
1) Remove the left and right side access covers
(body sides).
2) Remove the lower louvered front access panel.
3) Remove oven top. It is secured in place with
four 3/8” Nylock nuts to the upper frame sides.
4) Remove screw located on bottom of left side
corner trim (front of oven) and carefully bend
the trim out of the way to allow access to left
side switch assembly and associated hardware.
(See Fig. 7-6 a & 7-6b ).
RIGHT SIDE OF OVEN:
NOTE: The C3/C and C3/Cmulti oven switch
arrangement is different from the C3/AB and the
C3Multi. The C3/AB and C3/Multi monitor and
primary switches are on the right-hand side of the
oven and the secondary switch is on the left-hand
side of the oven. Regardless of their position on
the oven, the procedure for adjusting the switches
is the same for both types of ovens. See Figure 7-
3.
5. Remove magnetron plenum assembly
(secured by one PPH screw at rear of
oven). The plenum assembly is located on
the bottom right side of the oven.
6. On models C3/AB and C3Multi it may be
necessary to remove the 35 AMP circuit
breaker in order to gain access to the limit
switches. If this is necessary, label each
wire prior to removing it from the Circuit
Breaker in the following step.
7. Carefully pull down two tabs on the bottom
of the circuit breaker and pull the breaker
up and out to remove it from the din rail
Note: Refer to page 7-11, DOOR ADJUSTMENT,
along with this section if the cam follower bracket
assembly has to be adjusted and tightened. This is
very important to prevent any potential damage
to the door hardware from interference and to
assure proper door closing tension.
8. Check that the trailing arm is properly
9. If the trailing arm is not properly engaged in
10. Cam follower bracket assembly has
11. When properly aligned, the door should
12. If it is determine that a proper adjustment
LIMIT SWITCH ADJUSTMENT: PRIMARY AND
MONITOR
allowing access to the switch brackets on
the right side of the oven
engaged in cam follower bracket assembly
and trailing arm guide blocks. When the
door is closed the trailing arms should sit as
shown. See Figure 7-6a,b.
cam follower bracket assembly or if it is
hitting the assembly loosen the two 3/8”
nuts securing the cam follower assembly.
clearance at the bottom to move. Pick up
on trailing arm to engage it in trailing arm
guide blocks and move cam follower
bracket assembly up into notch on trailing
arm. See Figure 7-4. Tighten the two 3/8”
nuts when adjustment is correct.
have no play when pushed in the closed
position and when opened the first
movement of the trailing arm should be up
and over the cam follower bracket
assembly (both sides of the oven) – See
Fig.7-4. Additionally, when the door is
closed, the trailing arms should “snap”
down into position. To test this, gentle pick
up one of the trailing arms approximately ¾
inch and release it. The trailing arm should
“snap” back down in to the same position
each time. If it hangs or does not return to
the exact position each time readjust the
cam roller assembly.
can not be made, it may be necessary to
reposition the bottom hinge on the door. To
do this, loosen item 11 (see Figure 7-6) on
both sides of the oven. With all screws
loose, close the door and push in and down
on the door. While doing so, tighten all
screws on the hinge. Now repeat steps 7-
10.
7-4
13. Actuator tab should be positioned as shown
in Figure 7-5. It should be parallel to the
primary switch lever. Adjust and bend
(needle nose pliers) actuator tab as
necessary.
14. When the door is closed and the actuator
tab is in contact with the primary and
monitor switches the switches should both
be closed. The actuator tab should be in
contact with the switch paddles such that
when the switches are closed there is about
0.020” of clearance between the switch
paddles and the switch bodies. Also, the
actuator tab should be at or close to
horizontal and be positioned approximately
1/4” from the end of the monitor switch
actuator tab. Adjust the interlock switch
brackets by loosening the screws as
necessary. See Figure 7-5.
15. Once the switches and actuator are
properly adjusted, as the door is opened
the primary switch should disengage before
the monitor switch.
LIMIT SWITCH ADJUSTMENT: SECONDARY
16. Refer to steps 8, 9, 10, and 11 this page.
The trailing arm must be properly engaged
in the cam follower bracket assembly and
the trailing arm guide blocks.
17. Again, the actuator tab should be
positioned as shown in detail of Figure 7-5.
Adjust and bend (needle nose pliers)
actuator tab as necessary.
18. When the door is closed, the actuator tab is
in contact with the secondary switch paddle
and the switch should be closed. There
should be approximately 0.020” of
clearance between the switch paddle and
the switch body. Adjust the limit switch
bracket by loosening the screws as
necessary.
FINAL TESTING OF DOOR SWITCH
ADJUSTMENT:
19. After the door switch assemblies have been
properly aligned and adjusted on both
sides, confirm that with the door closed that
all three switches contacts are closed.
Cook Door
20. As the door is opened slowly confirm that
all three switches operate in the correct
sequence, i.e. as the door is opened the
switches open in the order of primary,
secondary, and then monitor .
21. As the door is slowly closed confirm the
switches close in the opposite order from
above.
22. If the sequencing is not correct, readjust
switch brackets and or associated
hardware until all criteria are met.
SWITCH TEST AT TEMPERATURE:
23. Reinstall main circuit breaker on din rail and
reattach wiring to bottom of circuit breaker.
24. Reattach left side trim piece and magnetron
plenum assembly.
25. Refit top cover and left and right side
covers.
26. Plug the oven in and set the temperature to
525 F and allow the oven to come up to
temperature and remain at temperature for
15 minutes.
27. Refer to Chapter 5, and put the oven into
test mode. At the bottom left of the screen
are the letters P, S, and M. As the oven
door is slowly opened, the background of
the letters will light up indicating that the
switches have opened.
28. Slowly open and close the door to confirm
the proper sequence of the switches, P, S,
M and M, S, P respectively.
29. If the sequencing is not correct, remove the
left and right side covers and adjust the
switch brackets as necessary and retest the
oven.
30. If the sequencing is correct, while in the test
mode refer to section 9-2 and perform the
microwave radiation leakage tests.
7-5
TurboChef Technologies, Inc. C Series
Figure 7-3 Interlock Placement Differences C3/AB vs. C3/C
7-8
4. AS THE DOOR OPENS, THE TRAILING ARM MUST CONTACT CAM
Cook Door
2
1
TRAILING ARM AND CAM MOTION
1. CAM FOLLOWER ROLLER
2. TRAILING ARM
NOTES:
3
4
3. IN DOOR CLOSED POSITION, THE TRAILING ARM SHOULD SEAT
AS SHOWN ON THE CAM. NOTE: BOTH THE LEFT AND RIGHT
SIDES SHOULD BE ADJUSTED SUCH EACH SIDE SEATS AS SHOWN.
DURING FULL MOTION OF THE DOOR.
Figure 7-4 Trailing Arm and Cam Motion
7-7
Cook Door
Figure 7-58: Interlock Switch Adjustment
7-9
TurboChef Technologies, Inc. C Series
DOOR REMOVAL AND
REPLACEMENT
Tools Required:
• 12” long #2 Phillips screw driver
• 3/8” hex driver
• 3/8” socket with 1/4” ratchet wrench
• Set of feeler gages
• Large flat blade screw driver
DOOR REMOVAL
1) Remove the side and top panels, top and
bottom molding, control panel, and left
perimeter trim piece.
2) Remove the interlock actuator tabs (#3) and
front guide block assembly (#14) from both
sides of the oven. (See FIGURE 7-6.)
NOTE: The guide block assembly may or
may not contain guide block support shims.
Guide block assemblies should be re–installed in
the location they were removed from (i.e. right
guide block assembly re–installed on right side) to
prevent potential trailing arm binding.
3) Close the oven door and disconnect the
springs (#8 & #15) from both trailing arms
(#2).
4) Loosen but do not remove the nuts that hold
the cam follower assembly (#12) in position,
then rotate both assemblies down to vertical
orientation.
5) Remove the door:
a) Remove the four 10–32 (M5) UNF
Phillips screws (#11) from the door hinge
bar mounting brackets (#7) on both sides
of the oven.
b) Pull the door away from the oven, bottom
first, to slide the hinge bars (#14) out of
their slots. Use caution in removing the
door to avoid bending the hinge bars. If
the bars bind in their slots, gently wiggle
the door to free them.
c) Remove the door, guiding the hooked
portion of the trailing arm over the cam
follower rollers (#13).
DOOR INSTALLATION
6) Rotate cam follower assembly (#12) down to
vertical position to permit the trailing arms
(#2) to pass over the cam follower roller
(#11) in step 2.
7) Assemble the door to the oven:
a) Slide the trailing arms through the upper
slots and over the rollers.
8) Install the springs (#8) on each side between
9) Install the front trailing arm guide blocks
NOTE: The guide block assembly may or may
not contain guide block support shims. Guide
block assemblies should be re–installed in the
location they were removed from (i.e. right guide
block assembly re–installed on right side) to
prevent potential trailing arm binding
10) Install the interlock actuator tabs (#3):
NOTE: As you face the oven front both actuator
tabs are mounted on the inside of the trailing
arms.
At the first closing of the door verify that the
actuator tabs do not hit and bend on the
trailing arm guides block assemblies (#1 and
#14). Verify placement of the actuator tabs to
insure that the interlock switch levers do not
b) Slide the hinge bars (not shown) through
the lower slots. Use caution in installing
the door to avoid bending the hinge bars.
If the bars bind in their slots, gently
wiggle the door to free them.
c) Attach the bars to the door hinge bar
mounting brackets (#13) with four 10–32
(M5) UNF screws (#11) on each side
(finger tight). Apply 242 thread–locker to
screw threads prior to installation.
d) Close the door and apply even pressure
(approximately 15 to 20 pounds) to the
face of the door to squarely seat the door
shunt on the oven face. Continue to
apply this force while tightening the four
screws on each side (two people are
recommended).
the trailing arm and spring brackets – See
door switch adjustment section beginning on
page 7-6. Any interference between any
other component or wiring and the springs or
trailing arms must be corrected before
proceeding.
(#14):
a) Assemble (per side) one spacer block,
two guide blocks, two spacers, and two
screws with lock–washers.
b) Install one guide block assembly over
each trailing arm and tighten screws.
a) Open the door.
b) Attach the interlock actuator tabs to the
trailing arms with two 6–32 UNF (M3)
screws, and lock and flat washers on
each side.
WARNING!!
7-10
bottom out on the switch body (#6). If they do,
open the door and realign switch brackets
and or actuator tabs again checking for
interference with the guide as the door is
closed.
DOOR ADJUSTMENT
1) Adjust cam follower assembly (#12) to
tension the trailing arms (#2) to apply closing
pressure:
a) Close the door.
b) Rotate the cam follower assembly so that
the top of the trailing arm engages the
rear guide (#1) 0.125 inch (+0.125 -
0.031) above the top of the chamfered
lead in.
c) The cam follower assembly roller (#11)
should be located on the ramp portion of
the trailing arm with 0.020” to 0.050” gap
between the top of the roller and the
bottom of the trailing arm radius.
d) Tighten the cam follower bracket nuts.
2) Adjust the interlock switch brackets (#4) and
actuator tabs (#3):
NOTE: Refer to page 7-5 for the final door
switch adjustment. This adjustment is
completed after all door adjustment
steps have been completed.
3) Adjust the door pivot position for best
alignment by inspecting for the following
conditions:
a) Ideally, the microwave sealing planes
(the portions of the oven face and door
shunt that overlap each other) should
touch, since as the gap between the
sealing planes increases, it becomes
more likely that the microwave leakage
will increase. However, because of
manufacturing tolerances, the microwave
sealing planes of the door shunt and the
oven flange are not perfectly flat. The
best door alignment minimizes the gaps
between the sealing planes both top and
bottom.
b) If the hinge bars have been pushed too
far into their brackets (#13), the lower
edge of the sealing planes will be tight
and there will be an excessive gap
Cook Door
between the sealing planes along the top
edge. In this position, with the top
molding removed, most of the hex head
of the shunt screws will be seen.
c) If the hinge bars have not been pushed
far enough into their brackets the upper
edge of the sealing planes will be tight
and an excessive gap will occur between
the sealing planes along the bottom
edge. This could permit excessive
microwave leakage along the bottom
edge.
NOTE: To correct B or C: Loosen the door
hinge bar screws (#11) on both sides.
Close the door and apply even
pressure (approximately 15 to 20
pounds) to both sides of the door to
squarely seat the door shunt on the
oven face. Continue to apply this
force while tightening the four screws
on each side (two people are
recommended).
d) By design there is a 0.030” clearance
between the Phillips head screws
securing the plastic shunt cover and the
oven flange on the C3/AB and C3Multi.
The C3/C and C3/CMulti gap should be
0.060” (1.50 mm). Verify that one or
more of these screws does not contact
the oven flange and increase the gap
between the sealing planes. This
condition may be indicated by the head
of the screw(s) marking the oven flange.
If this is the case, the door may be
warped or the shunt may not be flat.
Adjust, repair, or replace the door so that
when the door shunt is seated squarely
none of the Phillips head screws contact
he oven flange.
e) Repeat adjustment steps 1 and 2 as
required after completing door alignment.
4) Adjust the interlock switches per procedure
beginning on page 7-6.
5) After adjusting the interlock switches the
oven must be checked for microwave
leakage. Refer to the page 9-2 for
instructions and acceptable limits.
7-11
TurboChef Technologies, Inc. C Series
FIGURE 7 – 6a C3/C & C3/Cmulti (Left Side)
7-12
DOOR REMOVAL AND REPLACEMENT PARTS LIST (LEFT SIDE):
See Figure 4-3 & 4-7a.
DOOR REMOVAL AND REPLACEMENT PARTS LIST (LEFT SIDE) CON’T
See Figure 4-7a.
ITEM
12 T0560CAM FOLLOWER ASSY C3/AB, C3MULTI
12 C0560 CAM FOLLOWER ASSY C3/C, C3/CMULTI
13 T0541CAM FOLLOWER ROLLER C3/AB, C3MULTI
13 C0541CAM FOLLOWER ROLLER C3/C, C3/CMULTI
14 T0548GUIDE BLOCK C3/AB, C3MULTI
14 C0548GUIDE BLOCK C3/C, C3/CMULTI
15 TC3-0179 HELPER SPRING C3/AB, C3MULTI
15 C0708 HELPER SPRING C3/C, C3/CMULTI
Part
Number
Description Used on Model(s)
7-15
6
7
8
DOOR REMOVAL AND REPLACEMENT (RIGHT SIDE)
1. TRAILING ARM
2. INTERLOCK ACTUATOR BRACKET
3. INTERLOCK SECONDARY SWITCH
4. INTERLOCK SWITCH BRACKET
5. SPRING, TRAILING ARM
6. CAM FOLLOWER ROLLER
7. CAM FOLLOWER ASSY
8. HELPER SPRING
K6
K4K5
1
2
K6K3K2
3
4
FIGURE 7 – 6b Door Removal and Replacement (Right Side)
Cook Door
7-16
TurboChef Technologies, Inc. C Series
BRACKET
DOOR REMOVAL AND REPLACEMENT PARTS LIST (RIGHT SIDE):
See Figure 4-7b
ITEM
4 T0534 INTERLOCK MONITOR SWITCH
4 T0534 INTERLOCK PRIMARY SWITCH
Part
Number
Description Used on Model(s)
BRACKET
C3/AB, C3MULTI
C3/AB, C3MULTI
N/S C0538TRAILING ARM GUIDE C3/C, C3/CMULTI
7-17
Cook Door
1
2
3
4
5
6
7
10
11
C3/C DOOR ASSEMBLY
1. SHUNT, DOOR
2. SEAL, ENVIRONMENTAL
3. SHUNT, SUPPORT, SHIM
4. SCREW, M4 X 12MM SS
5. COVER, DOOR PLASTIC
6. SHUNT SUPPORT DOOR
7. WASHER, M4 SS
8. WASHER, LOCK, M4 SS
9. NUT, M4 SS
10. DOOR INSULATION
11. DOOR INSULATION
12. HANDLE COOK CHAMBER
13. SCREW, M4 X 12MM SS
14. SPACER, DOOR HANDLE
15. ASSY, ARM RH
16. WASHER, M4 SS
8
14
9
13
12
18
16
15
30
17. WASHER, LOCK M6 SS
18. BOLT, M6 X 20 MM SS
19. ASSY, ARM. LH
20. ASSY, PIN
21. WASHER, NYLON
22. ASSY BEARING BLOCK
23. PLATE, DOOR REINFORCING
24. SCREW, M4 X 16 MM SS
25. OUTER DOOR SKIN
26. TURBOCHEF NAME PLATE, AL
27. N/A
28. N/A
29. N/A
30. ASSY GUIDE BLOCK
19
20
21
22
23
24
25 26
27
28
29
Figure 7-8: C3/C and C3/CMulti Door Assembly
7-18
TurboChef Technologies, Inc. C Series
C3/C AND C3/CMULTI DOOR ASSEMBLY PARTS: See Figure 4-8
Item
1 C0190SHUNT, DOOR C3/C & C3/CMULTI
2 C0325 SEAL, ENVIRONMENTAL C3/C & C3/CMULTI
3 C0427SHUNT, SUPPORT, SHIM C3/C & C3/CMULTI
4 N/A SCREW, M4 X 12 MM SS C3/C & C3/CMULTI
5 C0254 COVER, DOOR PLASTIC C3/C & C3/CMULTI
6 C0426SHUNT SUPPORT DOOR C3/C & C3/CMULTI
7 N/A WAHSER, M4 SS C3/C & C3/CMULTI
8 N/A WASHER, LOCK, M4 SS C3/C & C3/CMULTI
9 N/A NUT M4 SS C3/C & C3/CMULTI
10 C0575DOOR INSULATION C3/C & C3/CMULTI
11 C0431DOOR INSULATION C3/C & C3/CMULTI
12 C0267 HANDLE COOK CHAMBER C3/C & C3/CMULTI
13 N/A SCREW, M4 X 12 MM SS C3/C & C3/CMULTI
14 C0350 SPACER, DOOR HANDLE C3/C & C3/CMULTI
15 C0500ASSY, ARM RH C3/C & C3/CMULTI
16 N/A WASHER, M4 SS C3/C & C3/CMULTI
17 N/A WASHER, LOCK M6 SS C3/C & C3/CMULTI
Part
Number
Description Used on Model(s)
18 N/A BOLT, M6 X 20 MM SS C3/C & C3/CMULTI
19 C0550ASSY, ARM, LH C3/C & C3/CMULTI
20 C0503 ASSY, PIN C3/C & C3/CMULTI
21 C0504WASHER, NYLON C3/C & C3/CMULTI
7-19
Cook Door
C3/C AND C3/CMULTI DOOR ASSEMBLY PARTS (CON’T): See Figure 4-8
Item
22 C0508 ASSY BEARING BLOCK C3/C & C3/CMULTI
23 C0507 PLATE, DOOR REINFORCING C3/C & C3/CMULTI
24 N/A SCREW, M4 X 16 MM SS C3/C & C3/CMULTI
25 C0193OUTER DOOR SKIN C3/C & C3/CMULTI
26 C0581 TURBOCHEF NAME PLATE, Al C3/C & C3/CMULTI
30 C0514ASSY GUIDE BLOCK C3/C & C3/CMULTI
Part
Number
Description Used on Model(s)
7-20
TurboChef Technologies, Inc. C Series
Figure 7-9: C3/AB and C3Multi Door Assembly
7-21
C3/AB AND C3MULTI DOOR ASSEMBLY PARTS: See Figure 4-9
Cook Door
Item
#
Part
Number
Description Used on Model(s)
28 T0558 SCREW, #8-32 X .38 FLAT HD SS C3/AB and C3/Multi
7-22
CHAPTER 8
CONVECTION CIRCUIT
TurboChef Technologies, Inc. C Series
CATALYTIC CONVERTER
The catalytic converter (See Figure 8-1) is installed
in the return air duct behind the heater assembly.
The installation of the catalytic converter requires
a catalytic converter inner frame to properly
position it in the air path.
Due to the nature of most foods and the physics
governing the operation of the C3 SERIES oven,
grease buildup downstream of the cooking
chamber is inevitable. Strict cleaning regiments
can solve a majority of the problems, however,
recirculation of undiluted greasy saturated air is
the main cause of downstream grease
accumulation and any associated residual flavors.
The airborne grease tends to collect and bake
onto the oven surface downstream of the cooking
chamber. This grease, due to the high operating
temperatures of the oven, will start to rapidly
decompose into derivative organic compounds.
These decompositional derivatives generally have
positive and negative effects on cooking; the
shorter chain derivatives add favorable flavor
characteristics to the food, while the higher order
carbon chains lend unpleasant flavor characteristics, such as bitter tarry tastes.
The installation of the catalytic converter greatly
effects the grease handling and any residual
flavors which might build up over time. A properly
operating catalytic converter causes the
conversion of airborne grease into water, carbon
dioxide and small amounts of nitrogen and
oxygen. The catalytic converter acts as a
combustion chamber for the airborne grease. The
catalysts present on the filter lowers the ignition
temperature of the airborne grease from
approximately 700ºF (371ºC) to 450–550ºF (232–
288ºC), allowing combustion to occur. The
operating temperature of the oven directly
determines the percentage of airborne grease
conversion. A single pass of the air stream yields a
20–30% improvement in air quality.
A problem with the catalytic converter is indicated
by a decrease in the effectiveness of browning
(caused by a reduction in airflow) or by flavor
transfer from one food group to another.
If you suspect the catalytic converter needs
cleaning refer to figures on page 8-5 and below.
These diagrams provide you with a location
reference and exploded view (Note: The Return
Air Duct Assembly Panel and the Terminal Heat
Shield may be inverted on some C3/AB units. All
C3/C units will have this assembly inverted). It is
important to carefully remove the insulation and
replace it neatly. The metal foil helps shield
microwave emissions.
IMPORTANT NOTE:
The catalytic converter can be cleaned with
TurboCare® oven cleaner and thoroughly
with DISTILLED
air dry before reinstalling. IF TurboCare oven
cleaner is not available DO NOT SUBSTITUTEUSE DISTILLED WATER.
rinsed
water. Let the catalytic converter
8-2
CONVECTION ELEMENT AND
THERMOCOUPLES
The convection element (See Figure 8-1) is
located in the rear back on the left side of the
oven. It is controlled by one or two solid-state
relays (K5 and K7), depending on model, located
in the top, center of the control compartment of
the oven. Each relay coil operates on 24VDC
which is supplied from the I/O control circuit
assembly. The temperature is referenced by two
“K” type thermocouples.
•The HX thermocouple is in the rear of the
oven by the catalytic converter.
•The CC thermocouple is located on the top
left side of the oven near the front by the
door.
How To Turn Heaters ON and OFF
1) Press the BACK key until oven displays says
OVEN OFF.
2) From the OVEN OFF screen Press the BACK
& ENTER keys simultaneously and key in Pin
number 9-4-2-8 then ENTER.
3) Press the HEATER key and verify that status
indicators h and H go from the highlighted
position h H to the un-highlighted position
(this indicates the heater circuit is energized).
On the C3/AB and C3/C, only, one of the heater
wires to the hot air element is looped through
an inductance coil transformer on the I/O
control circuit assembly. It must draw a
minimum current of 7.5 amps to satisfy the
circuit. If it does not, the “H” status character
on the Test Mode display will be a reversed
character H.
4) Depress the HEATER key again and the
heaters will turn off. Again this is indicated by
the status indicators at the bottom of the
screen h H.
Status Indicators with HEATERS in the OFF
mode:
P – S – M– t – h – H – A – W
Status Indicators with HEATERS in the ON
mode:
P – S – M– t – h – H – A – W
Notes:
In order for the heaters to energize the blower
motor must be operational, usually indicated
by status indicator A always un-highlighted.
Convection Circuit
IMPORTANT HEATER DISCUSSION
The C series oven uses either an open coil or
sheathed heater. The open coil element is
obsolete, but may still be found in C3/AB ovens
and C3/C ovens. This heater is susceptible to
cleaners not approved by TurboChef. If this
heater fails, it should be replaced by the newer
sheathed heater (See Figure 8-3).
The sheathed heater consists of two individual
heating elements encased within one sheath;
therefore, when replacing the single–phase open
coil heater with this unit on the C3/AB or C3/C
you must wire the individual heaters in parallel
When wired correctly the total resistance should
be 12 ohms @ 240VAC (20 Amp draw). At 208
VAC the total resistance should be 9 ohms (23
amps draw).
Changing Heater Operating Voltage
All C3/C factory ovens are equipped with a
208VAC rating heater and set to operate at
208VAC, unless specified. If voltage supplied to
oven is 240VAC then change oven setup by
following the steps below:
1) Press and hold the BACK & ENTER keys
simultaneously and then key in 8-6-5-8 (VOLT).
2) Press the number 4 to set the oven at 240
then press the number 8 to select the heater
rating of 208VAC. A small H will appear next to
the OVEN OFF screen.
3. Change wiring on filament transformer to
represent supplied voltage.
Pins 1 & 2= 200VAC-208VAC
Pins 1 & 3= 240VAC
Replace the thermocouple as follows:
1. Make a note where the old thermocouple
exited the compression fitting.
2. Measure the distance from the exit point to
the end of the thermocouple.
3. Mark this distance on your new thermocouple
with a marker or a piece of tape.
4. Install the new thermocouple
8 - 3
TurboChef Technologies, Inc. C Series
Heater Circuit Defective Messages
SELF TEST (STEST) WHILE COOKING
THERMO OPEN THERMO OPEN HX Thermocouple amplifier
HX RISE LOW
LOW COOK TMP
(WARMING UP)
HX RISE LOW
(F3 LOW TEMP)
indicates open, (999°)."or"
CC Thermocouple amplifier
indicates open
1) During the warm up cycle if a
14°F rise is not detected within 5
minutes of initial warm-up, then
the controller displays "HX RISE
LOW".
2) HX Temperature failed to rise
14°F in 30 seconds during the
self-test mode.
CC (Cooking Chamber)
temperature has dropped more
than 84°F (47°C) or more below
cook set point after 5 seconds or
more into cook cycle.
CAUSE CORRECTIVE ACTION
1. Check Thermocouple connections on
I/O board connector (See I/O board
section for details) are not loose or
intermittently making contact with
mating connector.
2. Replace thermocouple.
1. Check main internal circuit breaker.
If tripped, check the following
operation:
a) Interlock switches (Chapter 7)
b) Magnetron transformer (Page 9-8)
c) Hi-limit switch (See Figure 8-2)
2. Check heater fuse (F3). If fuse is
blown check for short to chassis on
all heater wires.
3. Check input current on heater
wires. (See Page 8-3)
4. Check operation of the heater
relay. (See Page 8-3)
5. Check blower operation (Page 8-9)
6. Check crimp connections on
controller.
7. Check HX Thermocouple.
1. Check main internal circuit breaker.
If tripped, check the following
operation:
a) Interlock switches (Chapter 7)
b) Magnetron transformer (Page 9-8)
c) Hi-limit switch. See Figure 8-2.
2. Check blower operation. (Chapter
8-9)
3. Check CC Thermocouple circuitry.
4. Check Catalytic Converter (Page
8-2)
5. Check debris catcher (pepperoni
catcher). See Figure 8-2
6. Verify cooking chamber top air
nozzle holes are not clogged.
7. Open door and run blower from 0%
to 100% and verify blower is
working properly (Air pressure).
8. Verify oven software is greater
than Revision S (C3AD S).
8-4
Convection Circuit
HEATER ASSEMBLY
(SEE FIG 5-3) FOR
ALL OPTIONS
5
9
HEATER BAFFLE (C3/AB
AND C3/C ONLY)
FIGURE 8 - 1 Catalytic Converter Access
CATALYTIC
CONVERTER
INNER
BRACKET
Hi-Limit Thermostat
(18)
(HX)Thermocouple
(17)
14
or
15
16
1
12
FIGURE 8 - 2 Thermocouple & Thermostat Locations
8 - 5
TurboChef Technologies, Inc. C Series
CONVECTION ELEMENT ASSEMBLIES
SHEATHED HEATER ASSEMBLY ALL MODELS
1. GASKET, 3 PHASE HEATER COVER
2. PLATE, SHEATHED HEATER
3. SHEATHED HEATER
4. WASHER, FLAT, HEATER, 5/8
5. WASHER, FIBER, 5/8
6. NUT, 5/8-18 CRES
FIGURE 8-3 Convection Heater Assemblies
6
5
4
OPEN COIL HEATER ASSEMBLY MODELS C3, C3/AB AND C3/C
4,5,6 NA SHEATHED HEATER HARDWARE (SUPPLIED W/HEATER) All
Part
Number
Description Used on Model(s)
15 TC3-0197A PEPPERONI CATCHER (EXPANDED METAL) MUST ONLY
16 C0260 BRACKET, CATALYTIC CONVERTER INNER C3C
17 102065TYPE K THERMOCOUPLE All
18 R7603HI-LIMIT THERMOSTAT All
Note: When upgrading to a new sheathed heater, order TC3-0200 which includes the
following items, 1, 2, 3 (specify voltage), 15. This kit is provided with a step by step field
service bulletin FSB10033.doc
All
8-10
Convection Circuit
CONVECTION (BLOWER) MOTOR OPERATION
The convection (blower) motor is a variable speed convection motor, which operates from zero rpm up to
7000 rpm. The blower motor speed is controlled by a SP200 AC/Delta drive control. The speed of the
motor is directly proportional to the applied low voltage to the SP200 AC./Delta drive control from the
control circuit card. The blower motor operates during warm up cycle, the normal idle operation (for
stabilization of the oven temperatures) and also while in the cooking mode at a set desired speed.
Additionally, during the Test mode, which allows the technician to manually operate the blower ON and
OFF to change the speed (0% to 100%).
HOW TO TURN THE BLOWER ON
1) Press the BACK key until displaying say OVEN OFF.
2) From the OVEN OFF screen Press the BACK & ENTER keys simultaneously and key in Pin # 9-4-2-8
then ENTER. Older units Pin# 8-3-1-7
3) Press the BLOWER key to increase air speed from 0-100%. Each time the key is pressed and increment
of 10% will occur on the air speed.
4) Verify status indicator "A" at the bottom of the screen is not highlighted.
P – S – M– t – h – H – A – W
5) Verify that the blower motor rotates freely and does not vibrate from imbalance.
6) Verify that the blower shaft rotates in the counter-clockwise (CCW) direction when viewing the shaft from
the right side of unit.
7) While in the TEST mode, Open the cook door and ramp the blower speed from 10-100% and verify air
pressure is present from the top of the cooking chamber. If oven is cold then place your hand inside
cooking chamber and as you ramp the blower air a substantial difference should be noted.
Checking input voltage at motor controller
1) Place Oven in Test Mode.
2) Press BLOWER Key and Measure Voltage (DC) between Pin 7 (SP-200) or Pin AVI (Delta) and ground.
Reference Table 8.1
SP-200 Pin # Delta Controller Pin #
3= Functional Loss/Reset AVI= 0-10VDC SPD CMD
4=Forward Run
7=0 to 10 VDC M2= Reset
9= Common GND= Ground
11= 24V Common RC= 24V Com
12=Running command RB=Running Command
M0= FWD Command
BLOWER MOTOR RPM-VS-LOW VOLTAGE INPUT TO CONTROLLER
3) Verify incoming voltage is
present on controller input
(200-240VAC).
4) Verify status indicator A is not
highlighted. (See Page 5-3)
5) Check controller output
voltage on motor controller
(see Table 8-1)
6) Check fault messages on
blower motor speed controller
(refer to appropriate controller
selection).
7) Check all connections in the
blower circuit (ribbon cables,
signal wires).
8) Check all interlock switches.
9) Verify motor shaft turns freely,
if not then remove motor
assembly and inspect wheel.
8 - 9
Convection Circuit
Blower Motor Controller Fault Codes & Troubleshooting
NOTE: If no fault condition exists, the LED will be green. If a fault condition exists, the LED will flash
redhen a local keypad is not connected. All faults can be reset by cycling the reset control input,
pressing the stop key, or cycling power, except as noted in the Corrective Action column below.
NOTE: To recycle power, disconnect power for a full minute, or until the LED extinguishes, before
reapplying power.
Reliance Blower Motor Controller Fault Codes & Troubleshooting
# of
LED
Flashes
2 Control Input
2 Function Loss
3 Under Voltage
4 Over Voltage
5 Drive Overload
5 Motor Overload
6 Over Temperature
7 Over Current
8 Bad Keypad
Fault
Description
(300%)
Connection
Fault Cause
• Illegal control input sequence • 3–wire: Verify Start and Jog inputs
are not both ON
• 2–wire: Verify that only one input
(Forward, Reverse, or Jog) is ON
• Start attempt while STOP
(function loss) input is off
• Low input line
• Temporary loss of input line
• High input line
• Decel time too fast
• Overhauling load
• Excessive driven load • Reduce the load
• Excessive driven load • Verify P-02 is set correctly
• Operating environment is too hot
• Fan is blocked or not operating
• Excessive driven load
• Shaft rotation blocked
• Excessive driven load
• Output wiring is incorrect or
shorted
• Bad connection from keypad to
drive
• •
• Verify STOP (function loss) input
is ON before attempting to start
drive.
• Check input line to verify voltage is
within operating specifications
• Check input line to verify voltage is
within operating specifications
• Increase decel time
• Reduce the load.
• Check for mechanical binding
• Verify the ambient temperature is
<50ºC
• Verify clearance above/below
drive
• Check for fan obstruction. Replace
if necessary
• Reduce the carrier frequency (P–
64)
• Reduce the load
• Check for obstructions to shaft
rotation or reduce excessive load
• Increase accel/decel time
• Verify output wiring is correct
• Verify keypad is properly
connected to drive
Corrective Action
8-10
TurboChef Technologies, Inc. C Series
# of
LED
Flashes
9 Negative Slope
10
Phase to Phase
11
Checksum Failure
12 Microprocessor
Fault
Description
Ground Short
Short
Fault
• Conflicting parameter values • Adjust values of parameters P–50
• Phase U
• Phase V
• Phase W
• Phase U-V
• Phase U-W
• Phase V-W
• Parameter value out of range • Load default parameter values (P–
• Internal processor error • Cycle power. If fault persists,
Fault Cause
Corrective Action
through P–54
• Verify output wiring is correct
• Verify output phase is not
grounded
• Verify motor is not damaged
• Verify output wiring is correct
• Verify motor is not damaged
60=1), then cycle power. If fault
persists, replace drive.
Delta Blower Motor Controller Fault Codes & Troubleshooting
Fault
Name
Oc The AC drive detects an
abnormal increase in
current.
Ou The AC drive detects that
the DC bus voltage has
exceeded its maximum
allowable value.
OH The AC drive temperature
sensor detects excessive
heat.
Fault DescriptionsCorrective Actions
1. Check whether the motors horsepower corresponds to
the AC drive output power.
2. Check the wiring connections between the AC drive
and motor for possible short circuits.
3. Increase the Acceleration time (Pr.1-09, Pr.1-11).
4. Check for possible excessive loading conditions at the
motor.
5. If there are any abnormal conditions when operating
the AC drive after short-circuit being removed, it should
be sent back to manufacturer.
1. Check whether the input voltage falls within the rated
AC drive input voltage.
2. Check for possible voltage transients.
3. Bus over-voltage may also be caused by motor
regeneration. Either increase the decel time or add an
optional braking resistor.
4. Check whether the required braking power is within the
specified limits.
1. Ensure that the ambient temperature falls within the
specified temperature range.
2. Make sure that the ventilation holes are not obstructed.
3. Remove any foreign objects on the heatsinks and
check for possible dirty heat sink fins.
4. Provide enough spacing for adequate ventilation.
Lu The AC drive detects that the DC bus voltage
has fallen below its minimum value
OL The AC drive detects excessive drive output
current.
Note: The AC drive can withstand up to 150% of
the rated current for a maximum of 60 seconds.
oLI Internal electronic overload trip 1. Check for possible motor overload.
oL2 Motor Overload. Check the parameters settings
(Pr.6-03 to Pr. 6-05)
1. Check whether the input voltage falls within the rated AC
drive's input voltage.
1. Check the motor overload (shaft binding).
2. Reduce torque compensation setting as set in Pr.7-02.
3. Increase the AC drive's output capacity.
2. Check electronic thermal overload setting.
3. Increase motor capacity.
4. Reduce the current level so that the drive output current
does not exceed the value set by the Motor Rated current
Pr. 7-00
1. Reduce the motor load.
2. Adjust the over-torque detection setting to an appropriate
setting.
8-10
TurboChef Technologies, Inc. C Series
Delta Blower Motor Controller Fault Codes & Troubleshooting
Fault
Name
ocA Over-current during acceleration:
1. Short-circuit at motor output.
2. Torque boost too high.
3. Acceleration time too short.
4. AC drive output capacity is too small.
Ocd Over-current during deceleration:
1. Short-circuit at motor output.
2. Deceleration time too short.
3. AC drive output capacity is too small.
Ocn Over-current during steady state operation:
1. Short-circuit at motor output.
2. Sudden increase in motor loading.
3. AC drive output capacity is too small.
EF The external memory IC can not be programmed 1. When the external terminal EF-GND is
cFI Internal memory IC can not be programmed. 1. Switch off power supply.
cF2 Internal memory IC can no be read. 1. Check the connections between the
Fault DescriptionsCorrective Actions
1. Check for possible poor insulation at the
output line.
2. Decrease the torque boost setting in
Pr.7-02.
3. Increase the acceleration time.
4. Replace with the AC drive with one that
has a higher output capacity (next HP
size).
1. Check for possible poor insulation at the
output line.
2. Increase the deceleration time.
3. Replace with the AC drive with one
1. Check for possible poor insulation at the
output line.
2. Check for possible motor stall.
3. Replace with the AC drive with one that
has a higher output capacity (next HP
size).
closed, the output will be turned off.
(Under N.O E.F)
2. Check whether the input voltage falls
within the rated AC drive input voltage.
3. Switch the AC drive back on.
main control board and the power board
(internal to motor controller).
2. Reset drive to factory defaults
cF3 Drive's internal circuitry abnormal. 1. Switch off the power supply.
HPF Hardware protection failure 1. Return to the factory. Replace
codE Software protection failure 1. Return to the factory. Replace
cFR Auto accel/decal failure 1. Do not use the function of auto
GF Ground fault:
The AC drive output is abnormal. When the output terminal is
grounded (short circuit current is 50% more than the AC drive rated
current), the AC drive power module may be damaged. The short
circuit protection is provided for AC drive protection, not user
protection.
CEI Communication Error 1. Check the connections between the AC
bb External Base Block. AC drive output is turned off. 1. When the external input terminal (B.B)
2. Check whether the input voltage falls
within the rated AC drive input voltage.
Switch on the AC drive.
controller.
controller.
acceleration/deceleration.
Ground fault:
1. Check whether the IGBT power module
is damaged.
2. Check for possible poor insulation at the
output line.
drive and computer for loose wires.
2. Check if the communication protocol is
properly set.
is active, the AC drive output will be turned
off.
2. Disable this connection and the AC
drive will begin to work again.
8 - 9
Convection Circuit
2
3
1
5
7
3
8 9
10
11
12
Z
6
5
4
CONVECTION MOTOR ASSEMBLY
1. MOTOR, 1 HP
2. SPACER, BLOWER MOUNT
3. CAP, BLOWER
4. RING, FAN BLADE
5. FAN BLADE
6. HUB, FAN SMALL
Figure 8-6: Convection Motor Detail PN: C0299
0.150 MAX
FAN BLADE TO CAP
0.52 MIN
HEAT SLINGER TO PLATE
7. CLAMP, BEARING SPRING
8. BLOCK, BLOWER BEARING SEAL
9. SPRING, COMPRESSION
10. HEAT SLINGER
11. SET SCREW (USE LOCTITE 290)
12. #605 WOODRUFF KEY
8-10
TurboChef Technologies, Inc. C Series
CONVECTION MOTOR PARTS LIST: See Figure 5-6
Item
- C0299 ASSEMBLY, BLOWER MOTOR All
1 T0076 Motor, 1HP, Mac All
4 6050070 RING FAN (unwelded) All
5 6050069 BLADE, FAN (unwelded) All
4&5 TC3-0214 RING AND FAN TACK WELDED All
6 7000306-2 HUB, FAN SMALL C3/AB & C3MULTI
6 C7000306-2 HUB, FAN SMALL C3/C & C3/CMULTI
7 7001179 CLAMP BEARING SPRING All
8 700-1177BLOCK, BLOWER BEARING SEAL All
9 101733SRING, COMPRESSION All
10 102708HEAT SLINGER All
Part
Number
Description Used on Model(s)
11 101715 SET SCREW #8 X 5/16 SS C3/AB & C3MULTI
11 101722 SET SCREW M4X6 SS C3/C C3/CMULTI
12 100730#605 WOODRUFF KEY All
13 102320 BUTTON HEAD SCREWS All
Special Kits & Assemblies
Blower Hub Kit P/N: TC3-0238 consists of the following part numbers:
1- HUB, FAN SMALL: 700-0306-2
4- INTERNAL TOOTH WASHER: 101746
2- SET SCREW: 101715
4- BUTTON HEAD SCREWS: 102320
Notes:
When ordering the above kit, request Field Service Bulletin (FSB100037.doc)
8-14
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CHAPTER 9
MICROWAVE CIRCUIT
TurboChef Technologies, Inc. C Series
MEASURING FOR MICROWAVE RADIATION LEAKAGE
The following RF emissions test must be
performed every time a service call is done on
a C3 SERIES oven. Report your findings on the
work order.
The following areas must be measured when
performing the RF test.
• Cook Door
• At any place on the outside of the oven (with
all covers in place).
Check for microwave leakage as follows:
1. Remove front bottom trim piece.
2. Place a load in the oven for testing. The load
must meet the following specifications:
A) Load must be 275 ml +/- 15 ml of water.
B) The water should be 77± 5ºF (25± 3ºC).
C) The container must be a low form, 600 ml
beaker with an inside diameter of
approximately 3.35” (8.5cm) and made of
an electrically non–conductive material
such as glass or plastic.
3. Enter the TEST mode. Refer to page 5-3 for
instructions for accessing TEST mode.
4. Position the door leak test tool on the door
handle. See FIGURE 9-1 for correct
positioning of the leak test tool.
5. Tighten the top screw to slowly open the door.
Stop when the control panel indicates that the
door switch has disengaged.
6. Loosen the top screw slowly until the control
panel indicates that the door switch has
engaged.
7. Test for microwave leakage as follows:
This test must be done in conformance with 21
CFR, Chapter 1, Part 1030-Performance
Standard for Microwave and Radio Frequency
Emitting Product. Part 1030.10 Microwave
Ovens. (C) Requirements - (1) Power Density
Limit. “The equivalent plane wave power
density existing in the proximity of the
external oven surface shall not exceed 1
milliwatt per square centimeter at any point
5 cm or more from the external surface of
the oven, measured prior to acquisition by
purchaser, and thereafter, 5 milliwatt per
square centimeter at any point.”
A) The tip of the probe should be touching
the oven surface being measured with the
probe handle perpendicular to the surface.
B) Move the probe counterclockwise around
the perimeter of the door starting from the
upper right corner at a speed of less than
0.5” per second. Be sure to probe entire
door perimeter, returning to the upper right
corner.
8. Exit the diagnostic mode.
9. Repeat STEPS 2 and 7 with the cook door
closed.
WARNING!!
If the unit fails the radiation test, the oven
must be taken out of service immediately
until the defect is corrected. In addition,
the Code of Federal Regulations 21
Subpart C, 1002.20 requires that leakage
readings of over 5 mW/cm2 MUST be
reported to the manufacturer.
detected while
cooking it will
terminate cook
cycle immediately.
Oven CT1 (computer board
current sensor) did not
detect current to the
magnetron transformer.
Notes:
1) Magnetron must be ON
to detect current in circuit.
2) If main circuit breaker
keeps tripping for no
apparent reason, check hilimit switch, monitor relay,
heater, mag ssr operation.
1. Check main internal circuit
breaker. .If tripped, check the
following operation:
a) Cook Door Switch
Misalignment (Chpt. 7)
b) Magnetron transformer
(Page 9-8)
c) Hi limit switch (Page 8-2)
d) Heater Failure (Page 8-2)
e) Shorted diode
2. Check operation of the monitor
relay (door operation).
MAG OVER TEMP
F5 MAG TEMP
MAG OVER TEMP
F5 MAG TEMP
Note: If this
message is
detected while
cooking it will
terminate cook
cycle immediately
Oven software detected
Magnetron thermostat
open. Implying the
magnetron case
temperature is above 212˚F
(100˚C), therefore opening
switch and canceling
magnetron operation or
loose connection.
3. Check input current to K4-1
wire. Microwave circuit measures
approximately 9 Amps. If higher
than 15A replace anode
transformer (See 9-8).
4. Check diode
5. Check capacitor
6. Check magnetron
7. Check ssr operation
8. Filament Transformer
9. Current Transformer on
computer board. See Page 610
1. Check Magnetron Thermostat
for loose wires.
2. Check for proper operation of
magnetron blower (Note:
Magnetron fan only operates only
when magnetron is energized and
remains on for 3 minutes after
magnetron is turned off).
3. Check for loose wiring in the
circuit.
9-5
4. Check magnetron fan relay for
proper operation.
TurboChef Technologies, Inc. C Series
9-4
MAGNETRON CIRCUIT
Overview of a microwave circuit
The microwave circuit consists of a magnetron
and a voltage doubler circuit. The voltage doubler
consists of a special step–up transformer, a
capacitor, a diode. In addition to the power
circuitry in the magnetron the oven utilizes a
filament transformer to pre-heat the magnetron
filament before applying the high voltage to the
anode. As for safety a monitor circuit is used to
make the magnetron circuit fail in the failsafe
mode.
Monitor Circuit Description:
In addition to the HV circuit, it is imperative to
understand how the monitor circuit operates.
The Monitor Circuit is a failsafe circuit that is
designed to protect the operator if both the
Primary and Secondary Interlock Switches fail to
operate normally.
Microwave Circuit
The Monitor Circuit consists of the Primary
Interlock Switch, Secondary Interlock Switch,
Monitor Safety Switch, Monitor Relay and the trip
coil on the 35A circuit breaker. When the Cook
Door closes during normal operation, the Monitor
and Secondary/ Primary Switches close in this
order. When all switches are closed, the
microwave system is allowed to operate. If
during normal operation, either Interlock Switch
opens, such as when the Cook Door opens, the
Control system will turn OFF the Microwaves;
however, if the Monitor Switch opens before both
the Primary and Secondary Interlock switches,
i.e., abnormal operation, the Monitor switch will
de-energize the Monitor Relay. When this
occurs, a dead short is placed across L1 and L2.
The short then trips the trip coil on the circuit
breaker, which permanently interrupts power to
the Microwave system until both the Primary and
Secondary Interlocks are repaired. See Figure
below for a schematic of the monitor circuit. .
7
6
52
3
4
1
8
9-5
0
-
(C)
HV TRANSFORMER
Current
Flow
+ - + -
Current
Flow
+ -
- + 2400
4800
VDC
+(B)
CAPACITOR CHARGES ON
CHARGED CAPAC
ITOR PLUS TRANSFORMER
The Magnetron Transformer steps up the input voltage to approximately 2400 volts peak
The High Voltage Capacitor charges to 2400 volts on the positive going voltage via the
4800 volts to the
(and Current) to RF energy at 2450
Microwave Circuit
Magnetron High Voltage Transformer (102093)
The magnetron transformer is a ferro-resonant
design which limits fault currents and minimizes
OUTPUT VOLTAGE
+(B)
+2400 V
magnetron power changes due to input voltage
changes. An automatic resetting overtemperature switch is embedded in the high
voltage secondary winding and removes power
form the primary winding if an over-temperature
condition occurs.
In the C3 SERIES a separate transformer is used
to preheat the filament for the magnetron for
better operation.
MAGNETRON VOLTAGE
0
(A)
2400
VDC
2400
POSITIVE VOLTAGE SWING
-2400 V
(A)
(C)
-
2400
VDC
ON NEGATIVE VOLTAGE SWING
- 4800 V
1.
(4800 volts peak to peak).
2.
High Voltage Diode’s forward conduction.
3. The Magnetron Transformer plus the charged High Voltage supply up to Magnetron on the negative going voltage (High Voltage Diode is back biased).
4. The Magnetron converts the negative input voltage
MHz with approximately 60% efficiency.
WARNING: DO NOT ATTEMPT TO MEASURE THESE VOLTAGES
FIGURE 9 - 2 Magnetron High Voltage Power Supply
9-6
TurboChef Technologies, Inc. C Series
Filament Transformer(102091)
Background:
The filament transformer is a step down
transformer from 208-240VAC to about 4-5VAC.
This voltage pre-heats the magnetron filament
allowing it to be ready once the magnetron is
energized by the high voltage transformer. This
method in the industry is known as hot start and
highly used to increase the life expectancy of the
magnetron.
The filament transformer and stirrer motor are
energized by K3 relay when the control signal is
grounded at the same time, K1 relay is energized
to provide power to the magnetron cooling fan.
Both relays, by means of software, will remain in
the ON state for 3 minutes after the
MAGNETRON circuit has been turned OFF. The
typical failure mode of the filament transformer is
intermittent operation, meaning that it may not
delivered 4-5 volts to the filament of the
magnetron, thus not pre-heating the magnetron
filament. In this cases the current going to the
high voltage transformer may lag. This can result
in a "MAG CURR LOW" message.
Step 3: Press and release immediately the
MGTRON key and observe the voltage at
voltmeter, reading should be around 4.6VAC.
DANGER!!: Do not attempt to measure
voltage at pins 4 and 5 of filament transformer
without actually isolating it from the high voltage
circuit (disconnect anode transformer, capacitor,
magnetron and diode). If not isolated the circuit
will have a potential of 4800 volts.
Checking the filament transformer
DANGER!! HIGH VOLTAGE
Step 1: Disconnect anode wire from T1
transformer (pin 7 or 6 on transformer) and place
circuit breaker in the OFF position; this will isolate
the high voltage part of the microwave circuit.
Next, disconnect the wires going to the
magnetron and connect them to your voltmeter
(select AC mode).
Step 2: Place oven in TEST mode. Press BACK
key until the oven screen displays " OVEN OFF"
then Press and hold the BACK and ENTER keys
simultaneously and then key in PIN # 9-4-2-8
(access code) then ENTER. This will allow you to
enter into the test mode to manually energize the
magnetron.
9-7
MAGNETRON TESTING
Checking a Magnetron for Open or Shorted
WARNING!!
The microwave circuit cannot be worked
on with the unit on. The unit must be
disconnected from the power source.
Failure to do so could result in injury or
death.
WARNING!!
The HV Capacitor must be discharged
before proceeding.
MAGNETRON REMOVAL AND REPLACEMENT
1. Remove door hinge bar support angle.
2. Remove magnetron cooling fan, duct work and
magnetron as an assembly.
3. Unplug and remove magnetron.
Filaments:
1. Disconnect the AC power source and
discharge the High Voltage Capacitors.
2. Isolate the magnetron from the circuit by
removing the wires from the F and FA
terminals.
3. An ohmmeter connected between the filament
terminals (F, FA) should indicate a reading of
less than 1 Ohm.
4. A continuity check between either filament
terminal and the magnetron chassis should
indicate an infinite resistance (open).
4. Install new magnetron.
5. Check the oven for microwave leakage. Refer
to page 6-1 for instructions.
Microwave Circuit
See View A
FIGURE 6 - 3 Magnetron Removal and Replacement
9-8
Hinge Bar
Support Angle
View A
Door
Magnetron
Magnetron Cooling Fan
COMPONENT TESTING
Microwave Circuit
WARNING!!
The microwave circuit cannot be serviced
with the unit on. The unit must be
disconnected from the power source.
Failure to do so could result in injury or
death.
WARNING!!
The HV Capacitor must be discharged
before proceeding.
WARNING!!
Do not attempt to measure the magnetron
anode or filament voltages. Failure to do
so could result in injury or death.