Trust 235A, 245B Instruction Manual

TRUST 235A AND 245B SPEEDLINK ADSL WEB MODEM

Instructions when using for the first time Chapter

1. Required for functionality (4)

2. Uninstalling old drivers and devices (6)

3. Installation in Wi ndows (7)

4. Checking after the installation (8)

1 Introduction

This instruction manual is for users of the TRUST 235A SPEEDLINK ADSL WEB MODEM and the TRUST 245B SPEEDLINK ADSL WEB MODEM. The 235A is intended for ADSL Internet access via an analogue telephone line.

The 245B is

intended for ADSL Internet access via an ISDN line.

2 Safety

Carefully read the following instructions before use.

- The modem does not require any special maintenance. Use a slightly damp, soft cloth to clean the modem.

- Do not use aggressive substances, such as white spirit, to clean the device. These may harm the material.

- Do not sub merge the device in liq uid. This will da mage the device. Do not use the device near water.

- Make sure nothing is placed on the cable. Do not use this device where the cable can become worn or damaged as a result of people walking over it.

- Do not repair this device yourself.

3 Approval

- This device meets the essential requirements and other relevant conditions of the applicable European directives. The Declaration of Conformity is available at www.trust.com/13141-02/ce and www.trust.com/13365-02/ce.

4 Required for functionality

You need the following in order to connect to the Internet (if necessary, contact your Internet Service Provider).

• An activated PSTN/POTS ADSL line (Annex A - ADSL via an analogue

telephone line) for the 235A (item no. 13141-02).

• An activated ISDN ADSL line (Annex B via ISDN line) for the 245B (item

no. 13365-02).

• An activated ADSL account.

• A user name and a password if you use a PPPoA or PPPoE connection.

• VPI / VCI values.

• Network (Internet) protocol.

• Encapsulation.

• ADSL splitter/filter (for simultaneous Internet access and telephone use).

Note: Your ADSL modem will not work if you do not h ave all the items and

information stated above. It is pointless to install the modem without having these.

Note: The Trust 235A ADSL only works on an Annex A ADSL

line.

Note: The Trust 245B ADSL only works on an Annex B ADSL line.

TRUST 235A AND 245B SPEEDLINK ADSL WEB MODEM

5 Getting acquainted with ADSL

ADSL works via your existing analogue telephone line or digital ISDN line. This means that the ADSL signal and your existing telephone or ISDN signal enter your house via one cable. These two signals must be separated from each other if you still wish to use your telephone whilst accessing the Internet. The two signals are separated using a splitter/filter. A filter ensures that the telephone signal is filtered out of the ADSL/telephone connection. If you do not use a filter, you will hear the ADSL data traffic over the telephone line. The splitter/filter provides two connections: one for the telephone and one for ADSL. The splitter/filter is fitted at the start of the incoming telephone line. From the splitter/filter, the line goes to the ADSL modem and your existing telephone or, for ISDN, to your existing ISDN (NT1) converter. Depending on the subscription that you have with your Internet Service Provider or your ADSL line supplier, you may have already received this splitter/filter. If you do not have a splitte r/filter, you will not b e able to use your t elephone when you are connected to the Internet. You can purchase a splitter/filter from your local telephone shop. ADSL is divided into three groups:

 Annex A – ADSL via an analogue telephone line, also called a PSTN line.  Annex B – ADSL via ISDN.  Annex C – (mainly used in Japan, not in Europe).

Depending on the subscription provided by your Internet Service Provider, you use either Annex A or Annex B. Contact your ISP for information regarding the type of ADSL line you have.

Use the Trust 235A Speedlink ADSL Web Modem for Annex A Use the Trust 245B Speedlink ADSL Web Modem for Annex B

Your subscription is provided by two parties, namely your ISP and your ADSL line provider. This can vary per country and sometimes one provider supplies both services (ISP and ADSL line). In many cases, you, as the user, will not notice this. Contact your ISP if you have any questions regarding your subscription. The settings for your ADSL modem mainly depend on the ADSL line provider. These settings are also known by your ISP. It may also be possible that two different ISP’s use the same ADSL line provider. This means that certain settings will be the same for these ISP’s. Since there are more ISP’s than ADSL line providers, we have included a number of ADSL line providers in the settings for the Trust Speedlink ADSL Web Modem. You then only have to select the correct ADSL line provider without having to enter the settings yourself. The automatic installation procedure is described in chapter 7.1. Contact your ISP to find out who provides your ADSL line. You will have to input the settings manually if your ADSL line provider is not included in the list in the installation software or if the settings have been altered. There are 4 settings which are crucial for connecting to your ISP (plus the other requirements stated in chapter 4). These are:

 Network (Internet) protocol: (PPPoA, PPPoE, Bridged/Routed Internet).  VPI value: (a value between 0 and 255) (0 < x > 255).  VCI value: (a value between 32 and 65535) (32 < x > 65535).  Encapsulation protocol: (LLC/SNAP, VCMUX).

The manual installation procedure is described in chapter 7.2. Contact your ISP for the correct settings.

Note: It is not always the case that if you use an ISDN line for your telephone

conversations that you r ADSL subscription will au tomatically be Annex B. Always contact your ISP to find out which type of ADSL line you have.

TRUST 235A AND 245B SPEEDLINK ADSL WEB MODEM

6 Uninstalling old drivers and devices

The most common cause of faults during installation is the presence of a driver for a similar, old device. The best solution is to first remove all drivers related to old devices before installing the new driver. Make sure you only delete programs for old, unused (similar) devices.

1. Enter the Windows ‘Safe Mode’ (press F8 when starting Windows and then select ‘Safe Mode’ from the menu which will be displayed).

2. Click on ‘Start – Settings – Control Panel’ and double-click on the ‘Add/Remove Programs’ icon.

3. Find all the programs for similar, old devices and remove these by clicking on the ‘Add/Remove’ button. When in the ‘Safe Mode’, it is possible for some programs to appear twice. In that case, remove all the programs which appear twice.

4. Restart the computer.

Note: Do not remove your modem’s drivers. Note: Do not delete any existing dial-up connections via an analogue or

ISDN modem. This will allow you to access the Intern et during installation if you encounter any problems.

7 Installation

As previously explained in chapter 5 (Getting Acquainted with ADSL), the installation of the 235A and 245B Speedlink modem can be carried out in two different ways. The automatic installation and configuration is described in chapter 7.1. During the automatic installation and configuration, you select your ISP from a list of ISP’s. This has pre-programmed settings which are necessary for connecting to the Internet. If the correct Internet Service Provider is not included in the list, see chapter 7.2 for instructions on how to manually install and configure the modem. Note: The latest drivers can be downloaded from www.trust.com/13141-

02/download and www.trust.com/13365-02/download. Check whether a

new driver is available and use this for the installation. The current version of the driver is included on the Trust Installation CD-ROM.

Note: Make sure all other programs are closed during the installation. Note: During installation in Windows XP, you may receive a message saying

that the driver has not been signed. This does not cause a problem for the functionality.

Note: In the example, ‘D:\’ is used to indicate the CD-ROM drive. This may be

different for your computer.

7.1 Automatic installation

1. Insert the CD-ROM into your computer’s CD-ROM drive. The installation program will start automatica lly. If it does not start automatically, carry out the following: a) Select ‘Run’ from the Start menu. b) Type [D:\SETUP.EXE] and click on 'OK' to start the Trust Software

Installer.

2. The Trust Sof tware Installer will appear (see figure 1).

3. Select the language you wish the Trust Software Installer to be displayed in.

4. Click on ‘Install driver‘ to start the installation of the ADSL modem.

5. The installation wiza rd will start. Click on ‘Next’.

6. Figure 2 will appear.

7. Select your ADSL line provider. a.) See chapter 7.2 if your ADSL line provider is not included in the list. b.) Select your ADSL line provider and click on ‘Next’.

8. If requested, input the user name and password for your ISP and click on ‘Next’. If you are not requested to enter this information, continue from point 9.

9. A window will appear displaying the settings (see figure 3).

TRUST 235A AND 245B SPEEDLINK ADSL WEB MODEM

10. Click on ‘Next’. The settings and the driver will now be installed. A window with the message “If your USB is not connected, please connect it now” will be displayed during the installation (see figure 7).

11. Connect the modem. The installation process will continue.

12. Wait until the following window appears:

In Windows XP and Windows 2000

“Install Finished!” (see figure 8). Click on ‘OK’ in this window.

In Windows ME and Windows 98

“‘System will be logoff, please close all application programs before click OK!”

(see figure 9). Click on ‘OK’ in this window. The modem has now been installed. If your ADSL modem has been configured correctly, you can now connect to the Internet. See chapter 8 for instructions on how to check whether the ADSL modem has been installed correctly.

7.2 Manual installation

Each Internet Service Provider uses its own settings or service. There are many different variations, which all require different settings. Contact your Internet Service Provider to find out which service it uses. Table 1 below shows a number of Internet Service Providers and the appropriate settings.

Country ISP VPI VCI Internet

protocol

Encapsulation

ADSL from KPN 8 48 PPPoA VCMUX

Planet Internet 8 48 PPPoA VCMUX

Het Net 8 48 PPPoA VCMUX

BBNED economy 0 35 Bridged Ethernet

over ATM

LLC

BBNED business 0 35 PPPoA VCMUX

The Netherlands

BabyXL 0 34 Bridged Ethernet

over ATM

LLC

Belgacom ISDN 0 35 PPPoA LLC

Belgacom PSTN 8 35 PPPoA LLC

Tiscali Belgium ISDN

0 35 PPPoA LLC

Belgium

Tiscali Belgium PSTN

8 35 PPPoA LLC

T-Online 1 32 PPPoE LLC

Deutsche Telecom 1 32 PPPoE LLC

Germany

Tiscali Germany 1 32 PPPoE LLC

Tele Italia 8 35 PPPoA VCMUX

Telia 8 35 Bridged Ethernet

over ATM

LLC

Italy

Tiscali Italy 8 35 PPPoA VCMUX

Switzerland Swisscom 8 35 PPPoA LLC

TRUST 235A AND 245B SPEEDLINK ADSL WEB MODEM

Country ISP VPI VCI Internet

protocol

Encapsulation

Spain Tiscali Spain 1 32 PPPoA VCMUX

United Kingdom

Tiscali UK 0 38 PPPoA VCMUX

France France Telecom 8 35 PPPoA VCMUX

Table 1: ISP settings

Service options Chapter

1. PPPoA ( 7.2.1)

2. PPPoE (7.2.2)

3. Bridged Ethernet over ATM (7.2.3)

4. Routed Ethernet over ATM (7.2.4)

7.2.1 PPPoA (RFC2364)

A user name and a password are needed for an Internet connection via PPPoA. The IP address, subnet mask and DNS address are released automatically by the ISP.

Necessary information

• User name

• Password

 Encapsulation VCMUX or LLC/SNAP  VPI value: 0 - 255  VCI value: 32 - 65535

1. Insert the CD-ROM into your computer’s CD-ROM drive. The installation program will start automatica lly. If it does not start automatically, carry out the following: a.) Select ‘Run’ from the Start menu. b.) Type [D:\SETUP.EXE] and click on 'OK' to start the Trust Software

Installer.

2. The Trust Softwa re Installer will appear (see figure 1).

3. Select the language you wish the Trust Software Installer to be displayed in.

4. Click on ‘Install driver‘ to start the installation of the ADSL modem.

5. The installation W izard will start. Click on ‘Next’.

6. Figure 2 will appear.

7. Select ‘Others’ and click on ‘Next’.

8. A new window will appear. Select ‘NDISWAN’ and click on ‘Next’.

9. A new window will appear. Select the PPPoA protocol and the encapsulation (LLC or VCMUX) used by your Internet Service Provider.

10. In the same window, enter the VPI and VCI values used by your ISP and click on ‘Next’.

11. A new window will appear. Enter your user name and password and click on ‘Next’.

12. A window will appear displaying the settings which have been made (see figure 3).

13. Click on ‘Next’. The settings and the driver will now be installed.

14. A window with the message “If your USB is not connected, please connect it now” will be displayed (see figure 7).

15. Connect the modem. The installation process will continue.

16. Wait until the following window appears:

In Windows XP and Windows 2000

“Install Finished!” (see figure 8). Click on ‘OK’ in this window.

TRUST 235A AND 245B SPEEDLINK ADSL WEB MODEM

In Windows ME and Windows 98

“‘System will be logoff, please close all application programs before click OK!”

7.2.2 PPPoE (RFC2516)

This requires a user name and a password, just like PPPoA. The IP address, subnet mask and DNS address are also released automatically by the ISP.

Necessary information

• User name

• Password

 Encapsulation VCMUX or LLC/SNAP

 VPI value: 0 - 255

 VCI value: 32 - 65535

1. Insert the CD-ROM into your computer’s CD-ROM drive. The installation

program will start automatica lly. If it does not start automatically, carry out the

following:

a.) Select ‘Run’ from the Start menu.

b.) Type [D:\SETUP.EXE] and click on 'OK' to start the Trust Software

Installer.

2. The Trust Softwa re Installer will appear (see figure 1).

3. Select the language you wish the Trust Software Installer to be displayed in.

4. Click on ‘Install driver‘ to start the installation of the ADSL modem.

5. The installation W izard will start. Click on ‘Next’.

6. Figure 2 will appear.

7. Select ‘Others’ and click on ‘Next’.

8. A new window will appear. Select ‘NDISWAN’ and click on ‘Next’.

9. A new window will appear. Select the PPPoE protocol and the encapsulation

(LLC or VCMUX) used by your Internet Service Provider.

10. In the same window, enter the VPI and VCI values used by your ISP and click

on ‘Next’.

11. A new window will appear. Enter your user name and password and click on

‘Next’.

12. A window will appear displaying the settings which have been made (see

figure 3).

13. Click on ‘Next’. The settings and the driver will now be installed.

14. A window with the message “If your USB is not connected, please connect it

now” will be displayed (see figure 7).

15. Connect the modem. The installation process will continue.

16. Wait until the following window appears:

In Windows XP and Windows 2000

“Install Finished!” (see figure 8). Click on ‘OK’ in this window.

In Windows ME and Windows 98

“‘System will be logoff, please close all application programs before click OK!”

7.2.3 Bridged Ethernet over ATM (RFC1483, RFC2684)

Bridged Ethernet does not require a user name or a password. The IP address, subnet mask and DNS address are released automatically.

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Trust 235A, 245B Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual