Trane Tracer SC, BMSC000AAA011000, BMSC000AAA011100, BMSC000AAA011200 Operation Manual

Daily Operations
Guide

Tracer™SC System Controller

Only qualified personnel should install and service the equipment. The installation, starting up, and servicing of heating, ventilating, and air­conditioning equipment can be hazardous and requires specific knowledge and training. Improperly installed, adjusted or altered equipment
by an unqualified person could result in death or serious injury. When working on the equipment, observe all precautions in the literature and
on the tags, stickers, and labels that are attached to the equipment.

November 2013

SAFETY WARNING

BAS-SVU025A-EN

Copyright

© 2013Trane All rights reserved

This document and the information in it are the property ofTrane and may not be used

or reproduced in whole or in part, without the written permission ofTrane.Trane reserves
the right to revise this publication at any time and to make changes to its content without
obligation to notify any person of such revision or change.

Trademarks

Trane and its logo are trademarks ofTrane in the United States and other countries. All

trademarks referenced in this document are the trademarks of their respective owners.

Warnings, Cautions, and Notices

Warnings, cautions, and notices are provided in appropriate places throughout this

document:

Revision History

WARNING

CAUTIONs

NOTICE:

New

Indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in
minor or moderate injury. It could also be used to alert against unsafe practices.

Indicates a situation that could result in equipment or property-damage only
accidents.

© 2013Trane All rights reserved BAS-SVU025A-EN

Table of Contents

Introduction ......................................................6

How to Use This Guide ........................................... 6

Additional Resources ............................................ 7

Product Overview .................................................8

Tracer SC Model Numbers ........................................ 8

Tracer SC Components ........................................... 8

Tracer SC Accessories ........................................... 9

Tracer SC Service Parts .......................................... 9

Licensing and Hardware ......................................... 11

Setup Requirements ............................................ 11

Navigating the User Interface .......................................12

Applying the Table Filter ........................................ 13

Using the Actions Button ........................................ 14

The Navigation Tree .............................................. 15

Using the Navigation Tree ....................................... 15

Editing the Navigation Tree ...................................... 17

Drag a Tracer SC Component onto the Tree ....................... 16

Drag a Tree Component onto the Home Button .................... 16

Drag Tree Nodes to Other Locations ............................. 16

Rename Tree Nodes .......................................... 16

Adding a Custom Graphics Node to the Tree ......................17

Editing a Node on the Tree .....................................17

Adding a Custom Folder to the Tree .............................17

Deleting a Node from the Tree ..................................17

Undoing a Change to the Tree .................................. 17

Redoing a Previously Undone Change to the Tree .................17

Reseting the Tree to Standard Configuration ...................... 17

Viewing Help for the Navigation Tree ............................17

Alarms and Events Log ............................................18

Taking Action on an Alarm ....................................... 18

Event Classes .................................................. 18

Reports .........................................................20

Create a Report ................................................ 21

Export a Report ................................................ 21

Data Logs .......................................................22

Scheduled Data Logs ........................................... 23

Triggered Data Logs ............................................ 23

BAS-SVU025A-EN 3

Creating a Scheduled Data Log ................................. 23

Creating a Triggered Data Log .................................. 23

Spaces ..........................................................25

Space Status .................................................. 26

Equipment ......................................................27

Equipment Status .............................................. 28

Schedules .......................................................29

Optimal Start/Stop ............................................. 29

Creating a Schedule ............................................ 30

Exceptions and Calendars ....................................... 30

Points ..........................................................32

Point Types ................................................... 32

Point Overrides ..................................................34

Overriding a Point .............................................. 34

Using the Override Dialog Box ................................... 35

Systems ........................................................36

Area Application ............................................... 36

Variable Air Systems (VAS) Application ............................ 36

Chiller Plant Control (CPC) Application ............................. 36

Viewing System Status .......................................... 37

Tools ...........................................................38

Backup and Restore ............................................ 38

Custom Graphics ............................................... 39

Global Referencers ............................................. 39

Programs ..................................................... 39

System Logs .................................................. 39

Tracer ES IP Address ............................................ 39

Unit Controllers ..................................................40

Trane Unit Controllers Supported by the Tracer SC .................. 40

Non-Trane Unit Controllers Supported by Tracer SC ................. 40

LEDs and the 7-Segment Display ....................................41

Powering Up/Powering Down the Tracer SC ........................ 41

The LEDs and the 7-Segment Display .............................. 41

Interpreting the LEDs .........................................42

Interpreting the 7-Segment Display ..............................43

Troubleshooting ..................................................44

4 BAS-SVU025A-EN

Troubleshooting with LEDs and the 7-Segment Display ............... 44

Force Return to Factory Defaults .................................. 44

Troubleshooting Network Connections ............................ 45

PING ....................................................... 45

IPCONFIG ................................................... 45

Web Browser Security Settings ................................. 45

BAS-SVU025A-EN 5

Introduction

TheTracer SC Daily Operations Guide provides information and instructions for tasks that daily

operators typically perform in aTrane BAS using the Tracer SC System Controller, such as
managing alarms and events, overriding setpoints, and running reports.

The following information is provided in this document:

• Product overview (hardware, model numbers, licensing)

• Navigating theTracer SC user interface, performing daily operator BAS tasks

• Interpreting the LEDs and 7-segment display, troubleshooting

This guide does not cover programming and configuration. For more information on advanced

user tasks, refer to theTracer SC System Controller Installation and Setup Guide, BAS-SVX31-EN,
or access the Tracer SC Help by clicking the help icon located on the global navigation bar.

How to Use This Guide

Although it is best practice to familiarize yourself with all aspects of Tracer SC, it is not necessary

to read this guide in any particular order or in its entirety.To quickly locate a specific task or topic,
simply refer to the Table of Contents on page 3.

The sections in this guide that describe Tracer SC applications will begin with an overview of the

application (Alarms, Reports, for example) and an accompanying figure that shows the application
highlighted on the left-hand navigation bar (see Figure 1).

Note: If you are reading a copy of this document that was translated from English, please note that

all figures and illustrations in this guide are for navigational purposes only.The data and
text depicted is not relevant to the accompanying instructions.

The application
currently in view is
highlighted on the
left-hand navigation
bar.

Figure 1. Example of navigational elements

6 BAS-SVU025A-EN

Additional Resources

Following is a list of relatedTracer SC documentation and training resources.

Tracer™ SC System Controller Installation and Setup Guide (BAS-SVX31-EN)

Describes detailed configuration for network settings, Ethernet network wiring, and IT security.

Tracer™ SC System Controller Installation Sheet (X39641154-01)

For mounting the enclosure and providing AC power.

Tracer™ SC online help

An online help system is included with the Tracer SC user interface. Global help has a table of

contents and is searchable. Contextual help is specific to the information on each page.

Tracer™ BAS Operator Suite (Mobile App) Getting Started Guide

(BAS-SVU23-EN)

Describes how to obtain, download, install, and set up the mobile app.

BACnet®MS/TP Wiring Best Practices and Troubleshooting (BAS-SVX051-EN)

Provides best practices, procedures, and troubleshooting for wiring BACnet unit controllers to a

Tracer SC system controller.

Introduction

Tracer™ SC Air Systems Application Guide (BAS-APG007-EN)

Describes variable-air-volume strategies for variable air systems. It also include constant-volume
applications and area application strategies forTracer SC.

Tracer™ Graphical Programming (TGP2) Application Guide (BAS-APG008-EN)

Describes how to use theTGP2 editor and typical implementation strategies and best practices for
usingTGP2.

Tracer™TU Service Tool Getting Started Guide (TTU-SVN01-EN)

This document describes how to use the TracerTU service tool to

• Transfer programs to the Tracer SC

• Start theTracer Graphical Programming (TGP2) Editor and theTracer Graphics Editor from
withinTracerTU

• Backing up and restoring firmware andTGP2 programs

Trane College of Building Automation

TheTrane College of Building Automation (TCBA) offers a comprehensive portfolio of technical

courses to help you effectively monitor and coordinate your HVAC equipment and systems.

http://www.trane.com/Commercial/DNA/view.aspx?i=586

BAS-SVU025A-EN 7

Product Overview

TheTracer™ SC system controller (Tracer SC) serves as the central coordinator for all individual

equipment devices on aTracer building automation system.TheWeb-based interface of theTracer
SC system controller provides an easy and convenient way for building operators to access their
building automation system. Access is available from most PCs, tablets and smartphones that
meet system requirements.

Tracer SC Model Numbers

Model number Description

BMSC000AAA011000 (current) Tracer SC with power supply module (PM014) with U.S. outlet, enclosure ordered separately
BMSC000AAA011100 (obsolete) Tracer SC system controller with power supply module (PM214) with U.S. outlet, in enclosure
BMSC000AAA011200 (obsolete) Tracer SC system controller with power supply module (PM214), in enclosure

Tracer SC Components

TheTracer SC is equipped with the components shown in Figure 1.

Figure 1. Tracer SC components

IMC

BACnet LEDs

LonTalk LEDs

Power button

LonTalk service LED

LonTalk service pin

7-segment display

Rotary switches

SD card port (future)

LonTalk

EIA-232 LEDs

BACnet
MS/TP LINK 1

EIA-232 serial connection

BACnet
MS/TP LINK 2

IMC LEDs

IMC

Status LED

Ethernet LEDs

USB service
tool port

USB host (future)

Ethernet network connection 2 (supports
TCP/IP) (recommended for direct
connection to PC)

Ethernet network connection 1 (supports
BACnet and TCP/IP (recommended for
building network connection)

8 BAS-SVU025A-EN

Tracer SC Accessories

BACnet terminator 2 pack
Rover LonTalk interface adaptor

(a)For information about this accessory, see BACnet MS/TP Wiring Best Practices (BAS-SVX051-EN).
(b)For information about this accessory, see Rover Service Tool Installation, Operation, and Programming (EMTX-SVX01).

Tracer SC Service Parts

The service parts listed in Table 1 and Table 2 are available for the Tracer SC. The numbers in the

tables correspond to those in Figure 2.

Note: Some of the service parts are the same for all models.

Table 1. Tracer SC model BMSC000AAA011000 (current)

Number in

Figure 2 Description Order number

1 Enclosure for DIN-mounted controllers (120 VAC, with outlet) X13651559010
2 Tracer SC module S3090058462

3 Power supply module X1365153801
(not shown) Enclosure for DIN-mounted controllers (230 VAC, no outlet) X13651560010
(not shown) Transformer service part S3090062462

4 IMC power cable S3090059562
(not shown)

(not shown)

(not shown)

(not shown)

Description Order number

(a)

(b)

Large enclosure for DIN-mounted controllers, 120 VAC, with outlet
(solid door)

Large enclosure for DIN-mounted controllers, 120 VAC, with outlet
(display-capable door)

Large enclosure for DIN-mounted controllers, 230 VAC, with outlet
(display-capable door)

Large enclosure for DIN-mounted controllers, 230
VAC, with outlet (display-capable door)

Product Overview

X1365152401
S3090062062

X13651552-01

X13651553-01

X13651554-01

X13651555-01

Table 2. Tracer SC models BMSC000AAA011100 and BMSC000AAA011200 (obsolete)

Number in

Figure 2 Description Order number

2 Tracer SC module S3090058462

3 Power supply module S3090058562

4 IMC power cable S3090059562

5 Cable assembly/modular terminal kit with U.S. outlet S3090059062
(not shown) Cable assembly/modular terminal kit S3090059162

6 Control panel cover (for models with U.S. outlet) S3090058962
(not shown) Control panel cover S3090058862

7 Enclosure S3090058762

BAS-SVU025A-EN 9

Product Overview

Figure 2. Service parts for the Tracer SC

1

2

2

4

3

5

4

3

6

7

10 BAS-SVU025A-EN

Licensing and Hardware

The number of devices that are supported is limited by the number within the application license.
The maximum amount is 240 devices in a single license. As ofTracer SC version 3.0, allTracer SCs

ship with a base license installed.The order number for an SC Application license is
BMCF000AAA0AE00 (15 devices).

To utilize the expanded communications functionality for multi-SC facilities, the following are

required:

• OneTracer SC with an Application license

• One or more Tracer SCs with a Base license

License Type TIS Ready Multi SC Ready BAS App

Base Up to 5 devices Yes N/A

Application Up to 120 devices Yes Up to 240 devices

Setup Requirements

The following are required for setup and normal operation:

Scenario 1: Single SC Facility

• Tracer SC must have an application license in order to install equipment and facilitate control.

• Ethernet port 1 must be used for communication over BACnet/IP.

• BACnet MS/TP port network number cannot exceed 4193.

Product Overview

Scenario 2: Multi-SC Facility

• OneTracer SC must have an application license in order to install equipment and facilitate
control.

• Additional Tracer SCs do not require a license.

• Ethernet port 1 must be used for communication between multiple SCs over BACnet/IP

• Tracer SC Device IDs must be unique.

• BACnet MS/TP port network number cannot exceed 4193.

• Tracer SCs on separate subnets must have one BBMD per subnet.

• UDP ports must be the same across all SCs in the facility.

Note: Both theTracer SC-App and theTracer SC-Base must be configured to communicate to each

other over BACnet/IP.They can reside on the same network subnet or on a separate subnet.

Scenario 3: Trane Intelligent Services (TIS)

• No additional license required; Tracer SC isTIS-Ready out of the box.

• ConfigureTracer SC Ethernet port 1 or 2 to communicate to the Internet.

• TIS must be enabled.

For more information about Trane Intelligent Services, see “TIS Technical Specifications”,
SRV-PRC011-EN.

BAS-SVU025A-EN 11

Navigating the User Interface

TheTracer SC user interface (UI) is designed with common navigation elements across all pages.
These include the global navigation bar, the left navigation menu, contextual help, and the

navigation tree. Each of these elements is described below.

Figure 1. Navigational elements on the Tracer SC user interface

1

7

6

Global navigation bar

1

2

3

4

5

Contains shortcuts to the home page, alarm and event log, user preferences, administrative
functions, the “Configuration UI”, and the entire Tracer SC help system.

2

Outdoor air conditions

This information area displays the current outdoor air temperature outside of your facility.

3

Context sensitive help

Click to open a help topic exclusive to the page in which you are viewing.

4

Printer icon

Click to print the page that you are viewing.

5

The Screen Expansion icon

click to temporarily hide the left navigation menu.To return to the default view, click the icon again.

6

Left navigation menu

Contains a list of Tracer SC applications and equipment.

12 BAS-SVU025A-EN

The navigation tree

7

This component contains the logically ordered and grouped content of all the elements of your

HVAC system. It is a complex component that is built dynamically based on a number of variables
and dependencies related to the configuration of a facility, the content of the HVAC, and other
systems operating in the facility. For more information, see “The NavigationTree,” p. 15.

Applying theTable Filter

Table filtering allows you to see only selected data by setting up rules and conditions. The option

to filter tables is available on the following pages:

• Alarms and Events

• Data Logs

• Reports

• Spaces

• Area, VAS, Chiller Plant (Alarms Tab)

To apply a table filter:

1. From one of the above mentioned pages, click the filter icon.The Filter dialog box appears.

2. From the Column drop-down

3. From the Condition drop-down

4. In the V

5. Click Filter.The table displays results based on the applied filter.

6. Click the

7. Use the Matc

To remove the filter, click Clear filter located directly above the first entry in the table on the page

you are viewing.

alue field, enter a value that the selected Column and Condition will filter.

Navigating the User Interface

list, select a column on which to base your filter.

list, select a condition.

button to add a rule. Up to three rules can be added to a filter.

h drop-down list to include all rules or any rules.

Example filter for Data Logs

Column = created by

Condition = is

Value = Area

Results:The above filter will only display data logs that were created by Area.

BAS-SVU025A-EN 13

Navigating the User Interface

Using the Actions Button

The actions button is available on Tracer SC pages in which certain actions can be

taken on selected items.

To delete a report (example):

1. Select a report from the Reports page.

2. Click the actions button and then select delete saved report.

Figure 2. Using the actions button

Actions button

Selected item

14 BAS-SVU025A-EN

The NavigationTree

The navigation tree contains the logically ordered and grouped content of all the elements of your

HVAC system. The navigation tree populates automatically when spaces, systems, points, and
equipment are installed.

Using the Navigation Tree

Click the arrow icon on the navigation tree to expand the tree and display the contents (Figure 1).

The navigation tree can be customized according to your preferences and facility needs. The tree

must be unlocked before any editing can be done. Click the chain link icon located at the bottom
of the tree. when clicked, the edit bar appears which contains a number of edit icons.

Figure 1. Expanding the navigation tree

Click the arrow
icon to expand
the tree

Edit bar

Note: The tree must be unlocked before any changes can be made. Click the chain link icon

located at the bottom of the tree to enable editing.To save edits made to the navigation

tree, lock the tree by clicking the chain link icon.

BAS-SVU025A-EN 15

The NavigationTree

Drag a Tracer SC Component onto the Tree

You can create nodes on the tree by dragging them from the title of a component onto the tree, as

shown in Figure 2. Click and drag a component from the Tracer SC page onto the tree. An image
representing the component appears red, then green when it is dragged over a valid area.
Depending on where you locate the dropped image, the new node will appear under the node you
drop it onto. To save your changes, lock the navigation tree by clicking the chain link icon.

Figure 2. Creating nodes

Drag a Tree Component onto the Home Button

Click and drag a component from the tree as shown below, or from the title of an Tracer SC
component on the page to the Home button. To save your changes, lock the navigation tree by
clicking the chain link icon.

Figure 3. Dragging components from the tree

DragTree Nodes to Other Locations

Nodes can be dragged and dropped to other locations on the tree. When a node is dropped onto
another node that is currently not a folder, the node icon will then appear as a folder icon. Multiple
nodes can be selected at the same time by clicking on multiple nodes. To save your changes, lock
the navigation tree by clicking the chain link icon.

Rename Tree Nodes

Nodes on the tree can be renamed directly within the tree. Rename a node by “slow” clicking on
the tree node while in unlocked mode. Slow is defined as two clicks on the same node spaced
between 1 and 5 seconds apart.This places the name of the node in edit mode, in which the old
name can be deleted and the new one entered. To save your changes, lock the navigation tree by
clicking the chain link icon.

16 BAS-SVU025A-EN

Editing the Navigation Tree

The navigation tree can be customized according to your preferences and facility needs. The tree

must be unlocked before any editing can be done.

Adding a Custom Graphics Node to the Tree

1. Click the custom graphics icon located on the navigation tree edit bar.The Add a Custom
Graphics Node to the Tree dialog

2. Select a graphic from list. (A filtering option is available for your convenience).

3. Click next.

If the graphic is associated with a template, a tree with all the devices on the SC is displayed.

ou can then select the equipment with which to associate the graphic. If the graphic is not

Y

associated with a template, a pane with the ability to save the graphic is displayed.

4. Save the graphic (template or otherwise).

Editing a Node on theTree

1. Click to select one or more nodes on the tree.

2. Click the edit node icon
appears.

3. Select an action: Modify custom graphic assignment, or Reset custom node labels to default.

4. Follow the instructions in the dialog box to complete the action.

located on the navigation tree edit bar.The Edit Nodes dialog box

The NavigationTree

box appears.

Adding a Custom Folder to the Tree

1. Click the add folder icon located on the edit bar. A new folder appears at the bottom of the
tree, or below a selected node.

2. Click once on the folder to place in edit mode, then rename the folder.

Deleting a Node from the Tree

1. Select a node or folder on the tree (text displays in bold when properly selected).

2. Click the delete icon

The selected item is deleted.

located on the navigation tree edit bar.

Undoing a Change to the Tree

While editing the tree, you can undo a change by clicking on the undo icon . Actions can be

undone back to the point where the tree was unlocked for editing.The undo icon will be active only
when there are actions that can be undone.

Redoing a Previously Undone Change to the Tree

While editing the tree, you can redo a previously undone change by clicking on the redo icon

. The redo stack is cleared once a new operation is performed.The redo icon will be active only

when there are actions that can be redone.

Reseting the Tree to Standard Configuration

You can reset the tree to its standard configuration by clicking on the eraser icon

Viewing Help for the NavigationTree

Click the help icon to view help topics pertaining to the navigation tree.

BAS-SVU025A-EN 17

Alarms and Events Log

The alarm handling capabilities ofTracer SC allow users to receive, view, acknowledge, and make

comments on building alarms and events.

The Alarms and Events page (Figure 1) contains a list of alarms and events that have been detected

by the system. Data displayed in the log includes when and where the event occurred and whether
operator acknowledgment is required.

To apply a filter to the table, see “Applying theTable Filter,” p. 13.

Figure 1. Alarms and Events page

Taking Action on an Alarm

1. Click inside each row to select an alarm. Selected rows will be highlighted.

2. Click the actions button to refresh, add or view comments, acknowledge a comment, export the
alarm log, or delete all from the log.

Event Classes

Events can be assigned one of four severities.The severity icon appears in the severity column on
the Alarms and Events page. The severity column provides a way to sort the log according to the
severity of events and alarms.

Information

Events that require tracking but are not defined as alarms. Examples include the notification that
a lighting system will soon be activated, or a user logging on to the system.

18 BAS-SVU025A-EN

Alarms and Events Log

Advisory

Alarms that do not affect the operation of the system but may be of concern to a user. Examples

include custom system control events or a user override of system equipment.

Service Required

Alarms that require the attention of service personnel.These might include dirty filter notifications

or sensor failures.

Critical

These alarms require the immediate attention of service personnel. Critical alarms indicate a major

failure of equipment that might result in property damage or excessive tenant comfort issues.

Examples may include compressor failures or an emergency shutdown.

BAS-SVU025A-EN 19

Reports

Reports provide useful information that can be used to make decisions about building operations.

TheTracer SC Reports page contains two tabs: Saved Reports and Scheduled Reports.

You can generate the following types of standard reports for Trane equipment:

• Site reports

• VAS commissioning reports

• Points reports

• Chiller reports

Reporting features include:

• Creating scheduled reports

• Scheduling reports to run during a specific date and time

• Specifying file storage options for scheduled reports

• Exporting reports to save onto your PC as CSV, HTML, or PDF files

To apply a filter to the table, see “Applying theTable Filter,” p. 13.

Figure 1. Reports page

20 BAS-SVU025A-EN

Create a Report

Reports can be created to run manually, or you can create a scheduled report. Either way, the new
report is stored as a Saved report after it is run. The following instructions describe how to create
a new scheduled report.

To create a new report

1. From the Reports page, click on the new report button. The New Report – Select ReportType

2. Select a report from the Report Definition Category drop-down list.The type of reports, based

3. Select a report type from the table, and then select schedule from the actions button.The

4. Select items listed in the table that you want included in the new report.

5. Click next.The Schedule Report – Options page opens.

6. Select a File Storage Option:

7. Select Report Date(s) options:

8. Click next.The Schedule Summary page opens.To confirm your selections, click finish.

Reports

page opens.

on your selection, will appear in the table directly below.

Schedule Report – Select Items page opens.

a. Overwrite previous file of same scheduled report — select this option to overwrite the

previously saved file with the new one. Data in the previously run report cannot be recovered
from the system. The file name is based on the report title.

b. Create unique file name by adding a sequence number each time the report is run — select

this option to save the report after each run by adding a sequence number to the file name.

This results in multiple saved reports. For example, "East Wing Chiller 2, East Wing Chiller

3, and East Wing Chiller 4.”

a. Select a recurrence pattern: single date, daily, weekly, monthly, or yearly.

b. Select one or more days of the week that it will recur.

c. Select a start date (End date is optional).

d. Select the time of day that the report will run.

Export a Report

When you export a saved report, it is saved locally to your personal computer (PC) or an external

device into a format of your choice.

To export a report

1. From the Reports page select a saved report to view (Saved Reports tab). The selected report
page opens.

2. Select export as from the actions button. Format choices are HTML, PDF, and CSV. If CSV format
was selected, the Export Report dialog box appears: Click export to save the report. Select a
location to save the report, then click save.

3. If PDF or HTML formats were selected, export (save) the report to your PC other external storage
device.

BAS-SVU025A-EN 21

Data Logs

Data Logs, also referred to as trends, allow you to produce a variety of data samples at defined
intervals to show the historical and current status of the facility. Data logs record (in real-time) the
value of a data point in the system and the time at which the value was recorded.

Data logs can be viewed in real-time or at a later time. They can also be printed and saved. With
the proper security access, system users can configure, create, delete, update and manage (clear,
enable, and disable) data logs in the system.

A list of data logs can be accessed by clicking data logs from the left navigation menu. From this

page you can take action on a data log, such as exporting or deactivating, by selecting one or more
data logs and then clicking the actions button. Data logs can be created from the Data Logs page
or from any standard status page.

To apply a filter to the table, see “Applying theTable Filter,” p. 13.

Figure 1. Data Logs page

22 BAS-SVU025A-EN

Scheduled Data Logs

Scheduled data logs collect data based on a scheduled start and stop time.

Creating a Scheduled Data Log

1. Click the create data log button located on the Data Logs page.

The Create Data Log – Select Data points page appears.

2. Select data points from the Member SelectionTree and clickAdd to move to the selected items
frame.

3. Click next.The Create Data Log – Choose Type page appears.

4. In the Data Log type frame, select Data collection starts on a schedule.

New in SC Version 3.7 is an additional data log type: Data collection starts now.This is a new
feature that streamlines the scheduled data log creation process.This option only requires a
defined collection frequency. Data logs are created using the defined collection frequency and
data is stored for seven days using the Indefinite data collection stop option.

5. On the Create Data Log – Collection Start and Stop page, enter a a start date and time for
collection to begin.

6. In the Collection Stop frame, select a method that will stop data collection.

• One-time data collection – this option collects data for a short period of time (for example,

a 24-hour period).

• Indefinite data collection – this option allows for a continuous window of a defined period

of time. For example, seven days of data at 15-minute intervals.The seven day window will
always maintain data for the last seven days. The maximum window for SC Version 3.6 is
seven days; for SC Version 3.7 the maximum window is 90 days.

• Repeating data collection – this option allows for a defined period of collection that can

contain significantly more data (for example, 12 months at 15 minute intervals).

7. In the Collection Interval frame, enter the amount of time that passes between sample
collection.

8. Click next.The Create Data Log – Summary page appears.

9. Review the data log summary page and then click finish (or previous to make changes).

Data Logs

Triggered Data Logs

This type of data log collects data when triggered by a condition. For example, a triggered data log

could be set up to log the temperature of a space only when the fan is running

Creating a Triggered Data Log

1. Click the create data log button located on the Data Logs page (Figure 1, p. 22).

The Create Data Log – Select Data points page appears.

2. Select data points from the Member SelectionTree and clickAdd to move to the selected items
frame.

3. Click next.The Create Data Log – Choose Type page appears.

4. In the Data Log type frame, select Data collection starts on a trigger.

5. On the Create Data Log – Collection Start and Stop page, determine the conditions that will
trigger data collection by selecting a value from the selection tree.

6. From the Start collecting data when drop-down list, select either Greater than or Less than and
then manually enter a value.

BAS-SVU025A-EN 23

Data Logs

• Stop collecting data when the trigger condition is no longer true – this option stops

collecting data when the defined start trigger condition is no longer true. Additional options
to delay collection start/stop and resume data collection after a stop are available.

• Stop collecting data after X time – this option collects a sample for a defined period of time

after the trigger condition is met, and when collection begins (for example, a 24-hour
period).

• Indefinite data collection – this option allows for a continuous window of a defined amount

of time after the trigger condition is met and when collection begins. For example, seven
days of data at a 15-minute intervals.The seven day window will always maintain the last
seven days.The maximum window is seven days.

Optionally, you can check the Delay data collection start by box to determine an amount of time
to delay collection start after the trigger condition occurs.

7. In the Collection Stop frame, select a method to stop data collection.

8. In the Data Buffer frame, select a data buffer option.

9. In the Collection Interval frame, enter the amount of time that passes between sample
collection.

10. Click next. The Create Data Log – Summary page appears.

11. Review the data log summary page and then click finish (or previous to make changes).

24 BAS-SVU025A-EN

Spaces

Spaces refers to equipment that controls a single space, such as:

• Variable-air-volume (VAV) boxes

• Fan coils

• Unit ventilators

• Constant Volume roof-top units (RTU)

The Spaces list page (Figure 1) contains the most frequently needed data for equipment of these

types.

To apply a filter to the table, see “Applying theTable Filter,” p. 13.

Figure 1. Spaces page

BAS-SVU025A-EN 25

Spaces

Space Status

To view current status of a space, click on a space name from the Spaces page. On the Space Status

page you can navigate to Alarms, Data Logs, and Applications that are specific to the equipment
by clicking on the individual tabs. New data logs can be created by clicking the Log Data button.

Figure 2. Space status

26 BAS-SVU025A-EN

Equipment

Equipment is the function and role, or software representation, of the physical devices in the
Building Automation System (BAS). All devices are represented as equipment upon installation,
which makes them available to view and control by the BAS.

The following are examples of equipment:

• Air handling units (AHUs)—including rooftop, commercial self-contained, and built-up units
(modular climate changers)—that are either of the following types:

– Variable-air-volume AHUs, which modulate the supply air, based on static or space

temperature control

• Generic (equipment not classified as spaces or AHUs) and programmable controllers:

– Variable frequency drives (VFDs)

– Lighting control panels

– Communicating CO

– Field-programmable controllers: MP580/581, UC400 programmable, MP501 with generic-

mode configuration, MP503

The Equipment list page contains the most frequently needed data for each piece of equipment of

these types.

Figure 1. Equipment list page

sensors

2

BAS-SVU025A-EN 27

Equipment

Equipment Status

To view a status page for a specific piece of equipment, click an item in the name column of the

Equipment list page. shows an example of an equipment status page.

On the Equipment Status page you can navigate to Alarms, Data Logs, and Applications that are
specific to the equipment by clicking on the individual tabs. New data logs can be created by
clicking the Log Data button.

Figure 2. Equipment Status page

28 BAS-SVU025A-EN

Schedules

Scheduling for Tracer SC is based on the BACnet schedule object implementation. For details, see
BACnet standard 135-2008. Scheduling facilitates the following tasks:

• Creating, editing, and deleting schedules

• Creating, editing, and deleting calendars and exception schedules

• Viewing all effective schedules in a facility

The Schedules page, shown in figure 1, contains four tabs: Active Schedules, All Schedules, All

Exceptions, and All Calendars.

Figure 1. All Schedules (Active Schedules tab shown)

Optimal Start/Stop

Optimal start and stop times can be defined for HVAC schedules. HVAC refers to both Area and
equipment.

The schedule coordinates with the Area application or equipment to calculate when the optimal

start and stop occurs. Optimal start/stop times are based on outside air conditions, space
temperature, and occupied setpoints.

BAS-SVU025A-EN 29

Schedules

Creating a Schedule

Tracer SC leads you through the process of creating a schedule for your facility by navigating

through a series of steps and pages, often referred to as a "wizard." If you need help completing
the steps, click the help icon located on each page.You can create a schedule to control the
following points and applications based on time and date:

• Binary outputs and values

• Analog outputs and values

• Multistate outputs and values

• Equipment, spaces, and system applications (typically referred to as HVAC schedules).

Points and applications are referred to as members when they are assigned to a schedule.
Members can be assigned to only one schedule during the same effective period. Members must
be the correct type; that is, a binary point cannot be included in an analog schedule.

To create a schedule:

1. Click the create schedule button.

The Create Schedule – Schedule Information page appears.

2. Enter a name for the schedule, and select the schedule type and effective dates.

3. Click next to continue.

The Create Schedule – Select Members page appears.

4. From the selection tree, select members (spaces and areas) for the schedule, then click Add to
move to selected items.

5. Click next to continue.

The Create Schedule – ScheduleTimes page appears.

6. Select a schedule default. Each day is independent of the others and always begins with the
schedule default value.The schedule default value is applied to each day of the week and is the
value that the schedule defaults to at 12:00 a.m. for any given day. Select Release (see below),
Occupied, or Unoccupied.

7. Release A predetermined time in which the present schedule or the event releases control over
to the next event based on priority. A scheduled Release is very similar to a timed point override.

8. Add events to the schedule: click add event, which opens the event dialog box.

9. Enter a time for when the event will start and select a value.

10. Enter a time for when the event will stop (this is optional).

11. Select the days of the week to which the event will be applied.

12. Click Add.The event appears in the schedule viewer. (To edit or delete an event, click on the
event in the schedule viewer.)

13. Click next to continue.

The Create Schedule – Summary page appears

14. Review the schedule. Click finish to save the new scheduled as summarized.

Exceptions and Calendars

Exceptions are temporary modifications to a schedule. Exceptions contain one set of dates or one
repeating pattern of dates.

30 BAS-SVU025A-EN

Calendars

For multiple dates and repeating patterns a calendar can be created, which is then applied to the
exception.

Calendars are used to group dates, which can then have exceptions applied to these dates on a
schedule. For example, a school could use a calendar to group the days that require extended
operating hours for PTA meetings.

Release function

The release function is a predetermined time in which the present schedule or the event releases

control over to the next event based on priority. Conceptually, a scheduled release is very similar
to a timed override.

For example, after the daily schedule ends at 12:00 am (midnight), the schedule releases control
over to the next event.

Figure 2. Example HVAC schedule with optimization events and one exception

Schedules

Optimization events
(see Resultant)

Resultant
(optimization events
shown)

Exception
(unoccupied
at 2:00 pm)

The normal schedule is
occupied from 8:00 am
until 5:00 pm and
unoccupied until 11:59
PM. At 12:00 AM, the
schedule releases control
over to the next event

BAS-SVU025A-EN 31

Points

Figure 1. Points page

In an automated building control system, points are the building blocks used to create a control
system.They are used in setpoints, controlling outputs on a device, reading the values of hardware
inputs and holding calculated data.

The Points page contains all points that have been created for theTracer SC. Use the point-labeled

tabs to view either analog, binary, or multistate points. From there you can select the point type:
input, output, or value. Select a point name in the list to open the associated status page.

PointTypes

TheTracer SC classifies points according to one of three types (analog, binary, multistate) and one

of three functions (input, output, value). In total, there are nine point types:

• Analog inputs—These are typically values such as room temperature or air flow pressure
generated by a sensor or device. Inputs points obtain their value from a selected referencer.
Input points are typically used to read values from other controllers such as LonTalk devices or
unit controller input points.

• Analog outputs—These are used to control devices such as damper actuators or water valves,
or to provide setpoints to control other devices. Analog outputs can be controlled and
overridden by using priority control.

• Analog values—These are points that have real number values. Analog values do not contain
referencers but can be controlled and overridden by using priority control. Value points are
typically used for calculated values or setpoints.

32 BAS-SVU025A-EN

Points

• Binary inputs—These are typically two-state inputs, such as on/off or alarm/normal. Binary
inputs are generated by switching devices. Inputs points obtain their value from a selected
referencer. Input points are typically used to read values from other controllers such as LonTalk
devices or unit controller input points.

• Binary outputs—These points are typically used to turn devices on or off. Binary outputs can
be controlled and overridden by using priority control.

• Binary values—These points can only be true or false. Binary values do not contain referencers
but can be controlled and overridden by using priority control. Value points are typically used
for calculated values or setpoints.

• Multistate inputs—Multistate points have between 1 and 20 states. Text is displayed for each
state rather than a numerical value. Inputs points obtain their value from a selected referencer.
Input points are typically used to read values from other controllers such as LonTalk devices or
unit controller input points.

• Multistate outputs—Multistate points have between 1 and 20 states.Text is displayed for each
state rather than a numerical value. Multistate outputs can send their values to a defined
referencer and can be controlled and overridden by using priority control. Multistate outputs
are typically setpoints that are sent to controllers such as occupancy or heat cool mode request
on LonTalk controllers.

• Multistate values—Multistate points have between 1 and 20 states. Text is displayed for each
state rather than a numerical value. Multistate values do not contain referencers but can be
controlled and overridden by using priority control. Multistate values are typically calculated
values in controllers or applications such as such as occupancy status or heat cool mode status.

BAS-SVU025A-EN 33

Point Overrides

An override refers to the action of a user taking control of a point rather than allowing the system

to control it. Point values can be overridden for output and value points by users who have been
assigned a priority level that gives them override capability. Priority levels of 1–16 exist, with 1
being the highest. The following four priority levels have been pre-assigned for user overrides:

• 1: Life Safety - Manual

• 8: Manual Override High

• 11: Manual Override Medium

• 13: Manual Override Low (the default for user overrides)

A user with a priority level higher than

Points appearing with the following icon on their right can be overridden:

Points that have been overridden appear with the following icons:

• A user override exists:

• A temporary user override exists:

Overriding a Point

To override a point, click on an override icon, which opens the Override dialog box. Override icons

are located in the far right column of table in which values are listed, or in any status section of a
given piece of equipment, space, or system application. Figure 1shows two types of override icons
that appear on an Area status page, both of which can be overridden.

13 (a number less than 13), has advanced override capability.

Figure 1. Point override examples

A user override exists
for this point and can be
overridden.

These points can be

overridden. No
overrides are currently
present.

34 BAS-SVU025A-EN

Using the Override Dialog Box

The Override dialog box appears when you click on an override icon.The instructions in the

Override dialog box will vary depending on the type of override:

No Override — a user override is currently not in effect for the point.

1. In the Override dialog box, enter a value in the ChangeValue To field.

To set an expiration time, select the Allow this change to expire in check box. (This is optional).

2. If you selected the optional check box, enter an expiration time in the fields.

Note: All overrides default to expire in 2 hours.To make the override permanent, uncheck the

Allow this change to expire in check box.

3. Click Save to initiate the override.

Override present —a user override is in effect for this point.

1. Select one of following override options:

• Release all manual overrides (Select this option to end the current override and return the

point to system control.)

• Control point value (Select this option to change the override value.)

a. Enter a value in the Change value to field. For binary and multistate points, a drop-down list

appears. For Analog points, a text box appears.

b. To designate a time for the override to expire, use the Allow this change to expire in fields.

2. Click Save after selecting one of the above options.

Point Overrides

Temporary override — a user override is currently in effect for this point

and will expire at a designated time.

See above instructions for “ Temporary override — a user override is currently in effect for this

point and will expire at a designated time.”

BAS-SVU025A-EN 35

Systems

Tracer SC supports three system applications:

• Area

• Variable Air Systems (VAS)

• Chiller Plant Control (CPC)

Area Application

Area is an application that resides on theTracer SC.The primary function of Area is to coordinate

the start and stop of equipment based on a schedule stored in theTracer SC. An Area may consist
of a single room, a group of rooms, a large open warehouse, a manufacturing space, or any
grouping defined by a system user. Area allows such functions as synchronizing member setpoints
and controlling a large number of devices to be performed as one efficient operation.

Area can be configured to use multiple algorithms, along with area temperatures and humidity

inputs, to make an economizing decision.

Area also supports:

• Optimal start/stop

• Humidity pulldown

• Night purge

• Unoccupied heating/cooling setpoints

• Unoccupied humidify/dehumidify

• Timed override functions

Variable Air Systems (VAS) Application

The variable air system (VAS) coordinates the control of air handlers, rooftop units, and variable

air volume terminal units. The Tracer SC VAS includes valuable tools to help manage tasks that
were previously problematic and time consuming, such as:

• Coordinating AHU and VAV box operation

• Commissioning VAV boxes

• Scheduling common spaces

• Optimizing ventilation

• Optimizing duct static pressure

Chiller Plant Control (CPC) Application

The Chiller Plant Control (CPC) application coordinates chillers and provides system chilled water

control.

The CPC application allows you to configure a chiller plant for optimal efficiency and reliability, and

provides a means for you to monitor and control the daily operation. Depending upon the many
possible chiller plant configurations and design differences, the CPC application can:

• Provide overall chiller plant status information and alarms to local and remoteTracer SC users.

• Enable or disable chiller plants.

• Start, stop, and monitor the status of system chilled water pumps.

36 BAS-SVU025A-EN

Viewing System Status

Click on systems in the left navigation menu to open the Systems page.

To view status for a particular application (Area, VAS, CPC), click a system name which opens the

associated status page.

Figure 1. Systems page

Systems

BAS-SVU025A-EN 37

Tools

Figure 1. Tools page

To effectively manage yourTracer SC, a selection of task-based tools are available.The following

tools described in this section are accessible from the Tools page:

• Backup and Restore

• Custom Graphics

• Global Referencers

• Programs

• System Logs

• Tracer ES IP Address

Backup and Restore

Backupand Restore is a process that involves creating an exact duplication of aTracerSC, exporting
(saving) the duplicated copy, and then restoring that copy at a later time. It is important to back up

Tracer SCs in the event that a system failure occurs. Backups should also be performed prior to

upgrading software, adding devices, or adding new applications. Follow best practices when
implementing a backup and restore procedure plan for your system.

To back up a Tracer SC:

1. From the left navigation menu, click tools > Backup and Restore.

2. In the Backup section, click Create new.The backup process begins. Observe the Status box,
which monitors the backup progress.When the backup is complete, the Opening backup dialog
box appears.

3. Click save to save the backup files to the Tracer SC.

38 BAS-SVU025A-EN

4. Click Export Backup, which opens the Export dialog box. Browse to a location on your PC to save
the backup copy. Exporting a backup copy is highly recommended.

To restore a backupTracer SC copy:

1. From the left navigation menu, click tools > Backup and Restore.

2. In the Restore section, select a backup copy to restore (either from the Tracer SC or from your
local PC).

3. Click Restore.The Confirm Restore dialog box appears informing you that you will be logged
off of theTracer SC. Click restore to continue. After the restore process is complete,Tracer SC
will restart.

Custom Graphics

You can use custom graphics in the Tracer SC user interface to view and navigate through the

building automation system. Custom graphics can be used as your home page, as status pages,
and can be associated with the customized navigation tree (see “Adding a Custom Graphics Node

to theTree,” p. 17).

Tracer Graphic Editor (TGE) is required to create, modify, and publish custom graphics.To obtain
TGE, contact your local Trane service provider.

Global Referencers

Tools

Programs

System Logs

A global reference is a connection that is made between a data point in the Tracer SC and one or

more systems that are configured to respond to the value of the data point. A global reference is
made up of one trigger and one or more targets. It allows you to read a piece of data from one place
and then send to one or more places. Global references can be made to a point in the Tracer SC
or to external points of BACnet MS/TP equipment. The Global Referencers list page serves as a
starting point for additional options.

The Programs page displays all available programs for Tracer SC. The Tracer™TU service tool is

required to importTGP2 programs. After theTracerTU service tool has been installed, you can
upload programs to run on theTracer SC. To obtain the TracerTU service tool, contact your local

Trane representative.

System logs are the standard “hydra” log files (hydra.log, hydra.log.0, hydra.log.1, hydra.log.2,
hydra.log.3, hydra.log.4). On the System Logs page, you can view logs and export them.

To view a system log

1. From the left navigation menu, click tools > System Logs.

2. Select a system log from the drop-down list and then click view.

To export the system log

1. Select a system log from the drop-down list and then click export. A system dialog box appears.

2. Click the Open with radio button, which allows you to choose a file format and location in which
to save the log.

Tracer ES IP Address

This function only applies toTracer ES users who need to establish a direct link to Tracer SC.

BAS-SVU025A-EN 39

Unit Controllers

Tracer SC supports both Trane and selected non-Trane unit controllers.

Trane Unit Controllers Supported by the Tracer SC

The following table lists allTrane LonTalk and BACnet devices supported by Tracer SC.

Table 1. LonTalk and BACnet devices and equipment supported by Tracer SC

LonTalk BACnet MS/TP

CH530 (LCI-C) Chiller Equipment (BCI-C)
CH532 (EMEIA only) IntelliPak™ I or II equipment (BCI-I)
IntelliPak™ I or II equipment (LCI-I) VAV equipment (Tracer UC400 unit controllers)
ReliaTel™equipment (LCI-R) Tracer UC400 programmable unit controller
Voyager™equipment (LCI-V) Tracer UC400 blower coil
VAV equipment (Tracer VV550/551 unit

controllers)
Tracer UC800 controller for AdaptiView™ Tracer UC400 2 Heat/2 Cool
Tracer ZN510/511 unit controller Tracer UC400 Fan Coil
Tracer ZN520/521 unit controller Tracer UC600 programmable unit controller
Tracer ZN523 zone controller Tracer UC800 controller for AdaptiView™
Tracer ZN517 unitary controller ReliaTel™ equipment (BCI-R)

Tracer ZN524 unit controller
Tracer ZN525 zone controller

Tracer MP501 multi-purpose controller
Tracer MP503 input/output module
Tracer MP580/581 multi-purpose unit controller
Tracer AH540/541 controller
Trane TR200 Variable Frequency Drive (VFD)
WAGO High Density I/O module (third-party)

T r acer UC400 V ariable Speed Water Source Heat
Pump (WSHP)

Communicating thermostats for rooftop units,
heat pumps, and fan coil applications

Non-Trane Unit Controllers Supported byTracer SC

For a list of non-Trane LonTalk and BACnet controllers supported by Tracer SC, visit theTrane.com
Commercial product page at http://www.trane.com/COMMERCIAL/Internal/View.aspx?i=2757 and
open theTracer SC Integration Capabilities link.

Or, contact St. PaulTrane Product Support for updated procedures to determine the risks
associated with integration to a particular device.

40 BAS-SVU025A-EN

LEDs and the 7-Segment Display

This section describes how to interpret the activity of the LEDs and the 7-segment display on the
Tracer SC.

Powering Up/Powering Down the Tracer SC

To power up the Tracer SC, press the power button (see Figure 1).

All LEDs illuminate and the following sequence flashes on the 7-segment display: 8, 7, 9*, 5, 4,
L, dancing dash pattern.The dancing dashes persist while theTracer SC is operating normally
(see “Interpreting the 7-Segment Display,” p. 43).

* 7-segment 6 was changed to 9 to indicate the new boot file had been successfully applied.

To power down the Tracer SC, press the power button.The 7-segment display performs a shut-

down sequence (3, -, 2, -, 1, -) before theTracer SC powers down.

The LEDs and the 7-Segment Display

The LEDs and the 7-segment display on the Tracer SC indicate the operation and communication

status of theTracer building automation system. Figure 1 shows their locations on the front of the
controller.

Figure 1. Location of the LEDs and the 7-segment display on theTracer SC

BACnet MS/TP link 1 communication LEDs

LonTalk communication LEDs

Power button

BACnet MS/TP link 2 communication LEDs

EIA-232 LEDs

IMC LEDs

Status LED

LonTalk service pin

LonTalk service LED

BAS-SVU025A-EN 41

7-segment display

Ethernet 1 LEDs

Ethernet 2 LEDs

LEDs and the 7-Segment Display

Interpreting the LEDs

Table 1 identifies the LEDs and interprets their acti vity.

Table 1. LED identification and interpretation

LED type LED activity Indicates...

On steady (green) Power reception

Status

Link 1 communication

Link 2 communication

LonTalk communication

LonTalk service On steady (red)

|O|O| [EIA-232 serial connection]

IMC

Ethernet 1, Ethernet 2

Flashing (red), and an “F” appears on the
7-segment display followed by a code

Flashing (red), and an “H” appears on the
7-segment display followed by a code

L1 TX flickers (green) Data transmission
L1 RX flickers (yellow) Data reception
L2 TX flickers (green) Data transmission
L2 RX flickers (yellow) Data reception
Lon TX flickers (green) Data transmission
Lon RX flickers (yellow) Data reception

IOIOI TX (green) Data transmission
IOIOIO RX (yellow) Data reception
IMC TX (green) Data transmission
IMC RX (yellow) Data reception
LINK on steady (green) Valid Ethernet connection
ACT flickers (yellow) Data transmission and reception

Fatal error. Service required.

Hardware failure. SC will probably need to be replaced.

LonTalk service pin has been pressed:

• Short press–broadcast neuron ID and program ID
identifies itself so Rover can assign it a DSN.

• Long press (more than 15 sec.)–Forces the SC LON node
to an unconfigured state and disables LonTalk until
reconfigured with Rover.

42 BAS-SVU025A-EN

LEDs and the 7-Segment Display

Interpreting the 7-Segment Display

The 7-segment display shows the operating status of theTracer SC.

Table 2. 7-segment display: Codes and interpretation

Red/Green LED 7-segment display Indicates...

Green 8
Green 7 Starting level 1 boot loader

Green 9 Starting level 2 boot loader
Green 5
Green 4 (this number remains for a few seconds) Booting operating system.

Green –L Loading and initializing main program.
Green

Green

Green

Flashing Red 7 F
Flashing Red 7 H Hardware failure. SC will probably need to be replaced.

Flashing Red 7 A Missing level 2 boot loader.
Flashing Red 7 U Mismatch between level 2 boot loader and hardware.

Green Single digit during operation

Flashing Red H, O, L, d

Red F

Flashing Green U

“Dancing dash” dashes flash one at a time:
top, middle, bottom

3, -, 2, -, 1, ­(sequence repeats)

3, 2, 1
(sequence repeats)

U, P, d Firmware update is in progress.
d, o, n, E

F, o, r, C, E

C, L, E, A, r
r Database restore in progress.

Processor in reset, or no functioning software. A persistent “8” means
that service is required.

Entering operating system. A persistent “5” means the operating
system is malfunctioning.

Normal operation

Power button was pressed and T racer SC is shutting down. May take 10
or more seconds.

Main program shutting down due to reboot command. In most cases,
the main program will be restarted.

Mismatch between level 1 boot loader and hardware. Service is
required.

Rotary switch was changed. The new setting of the changed switch is
displayed on the 7-segment LED for several seconds.

Updating of the operating system is finished. The Tracer SC can be
powered off, the SD card removed, and the Tracer SC restarted.

Rotary switches set to 999; forced return to factory defaults in
progress.

Tracer SC is restoring factory defaults (whether by force return, UI
command, or at the beginning of a database restore operation).

Main program is delayed due to multiple crashes (may take up to 4
hours).

Cannot load operating system. May be remedied by SD-card update
with appropriate software version.

Power button was pressed when main program was not running/not
responsive. SC is shutting down; wait for LEDs to turn off.

Normal startup sequence: 8, 7, 9, 5, 4, -L, dancing dashes

Shutdown sequence: Press power button. LED displays 3, -, 2, - 1 - until the application shuts down.

Press the power button to turn power off.

BAS-SVU025A-EN 43

Troubleshooting

The following troubleshooting suggestions are meant to help resolve most common problems

associated with the Tracer SC. If you unable to resolve the problem, contact a qualified Trane
service technician or theTrane Product Support team.

Troubleshooting with LEDs and the 7-Segment Display

The LEDs and the 7-segment display can be used for troubleshooting. Refer to the following table

for causes and resolutions to specific LED displays. See “LEDs and the 7-Segment Display,” p. 41
for LED locations on theTracer SC.

Event Probable cause Resolution

7-segment display sequence does not follow
the start-up sequence

F code displays on the 7-segment display

H, o, L, D displays on the 7-segment display

May indicate a failure of the Tracer SC.

Indicates a fatal error.

This code indicates that a recoverable error is
present, and is waiting to restart. The restart
process may take up to four hours.

T o reset the T racer SC, press the power button
to shut down, and then press again to restart.
Contact the T rane Product Support team if this
does not solve the problem

Contact the Trane Product Support team for
assistance.

Contact the T rane Product Support team if your
T racer SC does not restart after the maximum
four hour period.

Ethernet LINK LED is not illuminated

Ethernet ACT LED is not illuminated
Red status LED along with an F code or H code

on the 7-segment display
Status LED is unlit. The Tracer SC is not receiving power.
LonTalk Service LED is red

Note: Upon startup the LonTalk LED is

momentarily red and is not a cause for
alarm.

7-segment display shows 3, 2, 1 and then
lower-left, upper-right in sequence

This indicates that the Tracer SC is not
connected to Ethernet.

This indicates that communication does not
exist between the Tracer SC and Ethernet.

Indicates that the application is shutting down
and not restarting.

Force Return to Factory Defaults

In some cases, a corrupt database or similar problem may prevent you from accessing theTracer
SC user interface in order to return to factory defaults.

If this occurs, do the following to return to factory defaults:

1. Power down the Tracer SC.

2. Reset the rotary switches to “999.”

3. Power up the Tracer SC.
The 7-segment display shows F, o, r, C, E.

4. Within 30 seconds, set the rotary switches to the intended normal value.
The 7-segment display shows C, L, E, A, r, indicating that the database is being cleared. It will

then resume normal operation showing –L on the 7-segment display during startup and then
“dancing dashes.”

Note: If rotary switches are not reset within 30 seconds, theTracerSC will power down leaving

the database intact.

Check all cables and connections. It may be
possible that the Ethernet cable is not working.
Attempt to resolve by replacing the Ethernet
cable.

Verify that the IP address you have entered is
correct.

Contact the Trane Product Support team
Verify that the power supply is functioning

properly.

Contact the Trane Product Support team.

Attempt to resolve the problem by cycling
power to the SC. If it recurs, contact the T rane
Product Support team.

44 BAS-SVU025A-EN

Troubleshooting Network Connections

Troubleshoot network connections to aTracer SC by using the following tools and procedures.

PING

PING is a PC utility that is provided with every Microsoft operating system.You can use it to verify
the connectivity between two devices on an IP network.

To perform the test:

1. Select Start > Run.

2. In Run, type ping followed by the IP address of the device you want to verify connection with.

Click Enter.

You will receive a message with either a positive or negative response. A positive response to

PING, but a negative response to the Web browser may indicate a problem with proxy settings, IP
addressing, or network communication.

IPCONFIG

IPCONFIG is a software program that is provided with every Microsoft operating system. It
identifies all of the configured connections for your PC. Use this tool to verify your connection
settings.

To perform the test:

1. Select Start > Run.

2. In Run, type cmd. Click Enter.

3. In the cmd/exe window, type ipconfig/. Click Enter.

You will receive a detailed list of all hardware and software connections and their settings.

Troubleshooting

Web Browser Security Settings

Problem: Internet Explorer version 8.0 and higher, and Mozilla Firefox version 18.0 and higher will

not launchTracer SC if the Web browser security level is set too high.

The following message displays at the top of the splash screen: The Tracer SC Interface requires

the Adobe Flash Player, Java Runtime Environment and a browser with JavaScript enabled.

Issue:The Web browser is blocking access to components thatTracer SC needs to display, soTracer
SC pages will not launch.

Solution: Change security settings in the Web browser from high to medium-high.

To change security settings in Internet Explorer:

1. Open Internet Explorer.

2. Click onTools > Internet options.

3. Select the Security tab.

4. Click the Custom Level button.

5. Select the Internet zone. Set the security level at medium-high.

6. Click Apply.

7. Click OK.

8. Close and re-open the Web browser.

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Trane optimizes the performance of homes and buildings around the world. A business of Ingersoll Rand, the

leader in creating and sustaining safe, comfortable and energy efficient environments, Trane offers a broad
portfolio of advanced controls and HVAC systems, comprehensive building services, and parts. For more
information, visit www.Trane.com.

Trane has a policy of continuous product and product data improvement and reserves the right to change design and specifications without notice.

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