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User Guide
Symbio 700 Controller
SAFETY WARNING
Only qualified personnel should install and service the equipment. The installation, starting up, and servicing of heating, ventilating, and air-conditioning equipment
can be hazardous and requires specific knowledge and training. Improperly installed, adjusted or altered equipment by an unqualified person could result in death or
serious injury. When working on the equipment, observe all precautions in the literature and on the tags, stickers, and labels that are attached to the equipment.
July 2022
BAS-SVU054B-EN
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Introduction
WARNING
CAUTION
NOTICE
Read this manual thoroughly before operating or servicing this unit.
Warnings, Cautions, and Notices
Safety advisories appear throughout this manual as required. Your personal safety and the proper
operation of this machine depend upon the strict observance of these precautions.
The three types of advisories are defined as follows:
Proper Field Wiring and Grounding Required!
Failure to follow code could result in death or serious injury.
All field wiring MUST be performed by qualified personnel. Improperly installed and grounded
field wiring poses FIRE and ELECTROCUTION hazards. To avoid these hazards, you MUST
follow requirements for field wiring installation and grounding as described in NEC and your
local/state/national electrical codes.
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It could also be used to alert against unsafe practices.
Indicates a situation that could result in equipment or property-damage only accidents.
WARNING
WARNING
Personal Protective Equipment (PPE) Required!
Failure to wear proper PPE for the job being undertaken could result in death or serious injury.
Technicians, in order to protect themselves from potential electrical, mechanical, and chemical
hazards, MUST follow precautions in this manual and on the tags, stickers, and labels, as well
as the instructions below:
• Before installing/servicing this unit, technicians MUST put on all PPE required for the
work being undertaken (Examples; cut resistant gloves/sleeves, butyl gloves, safety
glasses, hard hat/bump cap, fall protection, electrical PPE and arc flash clothing).
ALWAYS refer to appropriate Safety Data Sheets (SDS) and OSHA guidelines for proper
PPE.
• When working with or around hazardous chemicals, ALWAYS refer to the appropriate SDS
and OSHA/GHS (Global Harmonized System of Classification and Labelling of Chemicals)
guidelines for information on allowable personal exposure levels, proper respiratory
protection and handling instructions.
• If there is a risk of energized electrical contact, arc, or flash, technicians MUST put on all
PPE in accordance with OSHA, NFPA 70E, or other country-specific requirements for arc
flash protection, PRIOR to servicing the unit. NEVER PERFORM ANY SWITCHING,
DISCONNECTING, OR VOLTAGE TESTING WITHOUT PROPER ELECTRICAL PPE AND
ARC FLASH CLOTHING. ENSURE ELECTRICAL METERS AND EQUIPMENT ARE
PROPERLY RATED FOR INTENDED VOLTAGE.
©2022 Trane
BAS-SVU054B-EN
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Introduction
WARNING
Follow EHS Policies!
Failure to follow instructions below could result in death or serious injury.
• All Trane personnel must follow the company’s Environmental, Health and Safety (EHS)
policies when performing work such as hot work, electrical, fall protection, lockout/
tagout, refrigerant handling, etc. Where local regulations are more stringent than these
policies, those regulations supersede these policies.
• Non-Trane personnel should always follow local regulations.
Copyright
This document and the information in it are the property of Trane, and may not be used or reproduced in
whole or in part without written permission. Trane reserves the right to revise this publication at any
time, and to make changes to its content without obligation to notify any person of such revision or
change.
Trademarks
All trademarks referenced in this document are the trademarks of their respective owners.
Revision History
Updated to include application on Precedent™ rooftop units.
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Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Controller Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Symbio Service and Installation Mobile Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Download Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting to the Symbio 700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting to the Symbio 700 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Editing Equipment Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Service Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Onboard Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LED Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
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Introduction
The Symbio™ 700 controller is a factory installed, programmed control system providing digital control
and protection of the equipment. It offers equipment and control configurations that can be used with
light commercial packaged equipment. This control system consists of the Symbio 700 main controller
and up to four option modules used to provide optional functional operation. A system may or may not
include option modules, depending on the configuration of the equipment.
Features and Benefits
• Open and Flexible
• Connected
– Readily available software for configuration and troubleshooting
– Field upgradable software
– Compatible with mobile service technology, Symbio 700 empowers customers to select a
servicer that meets their needs
– Full suite of communication options for BAS integration today and into the future
– Optional TGP2 and XM support (Tracer TU required) to provide custom sequences and/or side
control functionality
– Optional remote access and monitoring, providing troubleshooting support without a site visit.
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Controller Overview
The Symbio 700 has two model options:
• Standard Configuration — provides standard troubleshooting via on-board user interface (UI) and
access to the Symbio Service and Installation mobile app.
• Advanced Configuration — introduces additional troubleshooting tools and Building Automation
System interface via BACnet®, Modbus™, or LonTalk™.
To upgrade from Standard Functionality to Advance Functionality a new Symbio 700 controller must be
purchased with the Advance Functionality and installed on the equipment.
Functionality
Feature
Communication Protocol Not Available
TGP2 Not Available Unrestricted in Tracer TU
Expansion Module Support
Standard Functionality Advanced Functionality
Not Available
BACnet over Zigbee (Air-Fi)
BACnet MS/TP
BACnet IP
Modbus RTU
Modbus TCP
LonTalk
Up to 8 additional I/O via XM30/32 only.
Requires Tracer TU to configure.
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Symbio Service and Installation Mobile Application
The Symbio Service and Installation mobile app provides advanced configuration, setup, status
updates, alarms, and service capabilities for the Symbio 700 controller via Bluetooth connection.
The Symbio 700 can connect to mobile devices that support BLE version 4.2 and higher. Only one
connection is allowed at a time to prevent another user from connecting to the system while it is already
in use. If a connection is lost, whether accidental or purposeful, a timer is used to prevent the controller
from being locked by a user that does not disconnect the controller in a preferred manner.
The Symbio Installation and Service tool is required to view and edit the following:
• Equipment configuration
• Historical alarms
• Firmware updates
• Backup and restore
• Building Automation System configuration
For more detailed information on the Symbio Service and Installation Mobile Application, refer to the
Quick Start Guide for Symbio Service and Installation - BAS-SVN043*-EN.
Download Mobile App
To download the Symbio Service & Installation mobile app:
1. Access the Apple App Store or Google Play store by scanning the QR code below or clicking one of
the download links.
BAS-SVU054B-EN
• Apple download link
• Google Play (Android) download link
2. Navigate to the Apple App Store or Google Play Store on your mobile device.
3. Search for Trane Symbio to locate the Symbio Service & Installation app.
4. Download and install the app.
Figure 1. Symbio Service & Installation app
Connecting to the Symbio 700
Required Tools
• 5/16 inch nut driver tool for panel removal
• Smart devices supported:
– iPhone®
– Android™
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Symbio Service and Installation Mobile Application
• Trane Symbio Service Installation mobile app
Connecting to the Symbio 700 Controller
1
1. Enable Bluetooth®
2. Access the Symbio™ 700 controller in the low voltage portion of the equipment.
Figure 2. Symbio 700 controller
on your smart device.
3. Press on the Symbio 700 keyboard/display to turn on Bluetooth.
4. Confirm the status of Bluetooth communications.
Display Description
WAITING... Bluetooth On — Not Paired
Press for On/Off
Blue LED
Off NOT CONNECTED Bluetooth Off
Blinking
On Solid CONNECTED
Bluetooth On — Connected/
Paired
1.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by the company is under license.
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Symbio Service and Installation Mobile Application
Figure 3. Symbio 700 Bluetooth status
5. Start the mobile app on your smart device.
Figure 4. Login screen
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6. On the login screen, press View Available Devices in the lower portion of the screen. Or Trane
personnel can login using their Trane Connect user name and password.
7. On the Unit List page, select the Symbio 700 controller to pair with. If the controller is not listed,
press the refresh arrow in the upper right-hand corner of the screen.
Note: If a Symbio 700 is not the original Symbio controller as shipped with the equipment, the Bluetooth
equipment list will list the controller serial number, instead of the equipment serial number.
8. When prompted, pair the app to the Symbio 700 controller. A popup message displays a 6-digit
random number. The same number is shown on the display of the Symbio 700 controller until the
pairing is complete, allowing the user to confirm connection to the intended controller.
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Symbio Service and Installation Mobile Application
Figure 5. Bluetooth pairing
9. Press on the Symbio 700 on-board keyboard/display to complete the pairing.
When the LED light is a solid blue and the display reads Bluetooth Connected, the Bluetooth pairing and
connection is complete.
Troubleshooting
Issue Description
Smart device requirements not met
Multiple users attempting to connect to the controller via
Bluetooth
Device outside of Bluetooth range limits Bluetooth has physical range limitations. A user can lose
Exceeded limit of equipment pairings The app only allows 10 saved pairings per device.
Smart device unpaired or disconnected from controller
• Apple iPhone ( iOS V10; iPhone 6 or later required)
• Android ( V5.0 Lollipop or later; a device with Bluetooth
V4.2 or later required)
Note: It is not possible to check what Bluetooth connectivity
version is installed on an Android device, as it does not
appear in Settings.
Only one user can connect to the Symbio 700 controller via
Bluetooth.
If the blue light is solid, another user is connected to the
controller.
connectivity if too far away from the controller and will need to
re-access connectivity from the Units List page.
Android devices will auto delete the oldest pairing. If auto
delete fails, you can manually delete pairings.
iOS users must manually delete pairings through Settings.
• Pressing the Bluetooth button on the controller while
connected will disconnect the controller from the smart
device.
• Cycling power to the controller, a firmware update, or a
restore/start controller will disconnect the Bluetooth
connection.
• Equipment shutdown will disconnect the Bluetooth
connection.
Navigation
The Symbio Service & Installation app allows users to view and edit equipment settings. Each page is
represented by an icon at the bottom of the screen.
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Symbio Service and Installation Mobile Application
Home
On the home screen, select the tools icon at the
bottom of the screen to navigate to the Settings
screen.
Figure 6. Home screen
Settings
The Settings screen allows users to set up
equipment. Users can set the default value for
many setpoints and modes. Edit any setting by
selecting the green text.
Figure 7. Settings screen
Status
The Status screen displays all information available
in the Symbio 700. Some information can be
overridden by selecting the green text.
Figure 8. Status screen
Alarms
The Alarms screen displays all active and historic
BACnet alarms that are available on the
equipment.
Figure 9. Alarms screen
Tools
The Tools screen provides access to common
procedures for the equipment.
Figure 10. Tools screen
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Symbio Service and Installation Mobile Application
Editing Equipment Configuration
Depending on how the split system condenser and air handler are paired, adjusting the equipment configuration may be required for proper operation. To edit the
equipment configuration:
1. On the home screen, select the tools icon at the
bottom of the screen to navigate to the Settings
screen.
Figure 11. Home screen
2. Select View Configuration.
Figure 12. View configuration screen
3. Select Edit.
Figure 13. Edit configuration screen
4. The equipment must be stopped to edit the
configuration. Press Proceed to stop the
equipment.
Figure 14. Stopping the equipment screen
5. On the Edit screen, scroll to the option that
needs to be edited. To edit an option, select the
green text.
Figure 15. Edit configuration screen
6. Select the desired option. Then select the back
arrow at the top of the page to go back to the
previous page.
Figure 16. Edit configuration screen
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Symbio Service and Installation Mobile Application
7. Verify that all options are properly set. If —
Select One — displays, an option must be selected
to save.
Figure 17. Verify configuration screen
8. When editing is complete, press the green check
mark at the top of the page. The check mark is only
available when all options are set properly.
Figure 18. Verify configuration screen
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Symbio Service and Installation Mobile Application
Viewing Alarms
To verify proper equipment operation and to help troubleshoot, the Symbio Service & Installation app allows users to view equipment alarms. Depending how the
Symbio 700 is licensed, these views may be slightly different from what is shown.
1. On the Home screen, swipe left or right at the top
of the page to view active alarms.
Figure 19. Home screen
2. Select the Alarm icon to view more information
on historical and active alarms.
Figure 20. Home screen
3. Tap to sort the Alarm history by Severity, Date, or
Source.
Figure 21. Alarm history screen
4. Select a group to view more details about the
alarms.
Figure 22. Alarm history screen
5. Select the Active alarms button to view more
details about active alarms on the equipment.
Figure 23. Active alarms screen
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Symbio Service and Installation Mobile Application
Service Test Mode
Service Test Mode provides the ability to energize the various components of the system, either to support general system startup tasks or to support
troubleshooting. Below are the steps to initiate Service Test Mode. For detailed information on how each Service Test State is interpreted based on the equipment
configuration, refer to the Symbio 700 Odyssey Controls Application Guide (ACC-APG001*-EN).
1. On the home screen, select the tools icon at the
bottom of the screen to navigate to the Settings
screen.
Figure 24. Home screen
2. Select Service Test Mode.
Figure 25. Tools screen
3. Select any of the green play icons to initiate that
test mode.
Figure 26. Service test mode screen
4. When a test is active, the status turns green and
displays the name of the active test mode.
Figure 27. Active service test mode screen
5. To exist Service Test Mode, click the stop icon
next to the active test mode. Active test modes time
out after the Service Test Timeout timer (60
minutes default) expires or power is cycled to the
controller.
Figure 28. Active service test mode screen
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Onboard Display
The Symbio 700 controller provides a 2 X 16 backlit LCD display on the middle of the controller. The
onboard user interface includes a Bluetooth pair button to pair with the Symbio 700 controller for use
with the Symbio Service and Installation mobile app.
Figure 29. User interface keypad
Table 1. User interface buttons
Button Description
Up/Down buttons allow the user to scroll the menus and submenus.
Left/Right buttons allow the user to scroll between values for editable items.
• Allows user to drill down into a component of the menu tree.
• Confirm data changes on writable data. When data is editable, the data point’s least
significant digit flashes with a cursor. If the data has multiple editable digits, the user
scrolls the curser left and right to choose the editable digit. Once the editing is
complete, the data is not changed and propagated through the controller until the
Enter button is tapped.
Tap to exit all submenus and return to the Home screen.
Tap to go to the Bluetooth menu and initiate the Bluetooth device pairing sequence.
Tap to return to the previous menu level.
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Menu
Figure 30. Symbio 700 menu
Onboard Display
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Onboard Display
Figure 31. Symbio 700 menu (continued)
LED Functions
Table 2. Symbio 700 LED functions
LED Function
LED 1 – Binary Output
LED 2 – Binary Output
LED 3 – Bluetooth
LED 4 – Binary Output
LED 5 – Binary Output
LED 6 – Binary Output
18
BLINKING = Controller is waiting for a Bluetooth connection
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
OFF = Bluetooth radio is not available
ON = Active Bluetooth connection in process
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
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Table 2. Symbio 700 LED functions (continued)
LED Function
LED 7
LED 8
LED 9 - Status
LED 10 – Status
LED 11 – Internal Modbus Link TX BLINKING GREEN = when Modbus data is sent
LED 12 – InternalModbus Link RX BLINKING YELLOW = when Modbus data is received
LED 13 – IMC Link TX BLINKING GREEN = when IMC data is sent
LED 14 – IMC Link RX BLINKING YELLOW = when IMC data is received
LED 15 – Binary Output
LED 16 – Binary Output
LED 17 – Binary Output
LED 18 – Binary Output
LED 19 – Binary Output
LED 20 – Binary Output
LED 21 – Binary Output
LED 22 – Binary Output
LED 23 – EIA 485 Link RX BLINKING YELLOW = when BACnet data is received
LED 24 – EIA 485 Link TX BLINKING GREEN = when BACnet data is received
BLINKING RED = At least one object is in a not normal state
SOLID ON = When link is connected
OFF = When link is disconnected
BLINKING = Activity on link
OFF = No activity on link
SOLID GREEN = All objects in a normal state
OFF = Controller not powered or is in an alarm condition
OFF = Controller not powered or is in a normal state
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
SOLID ON=When output is on
OFF=When output is off
Onboard Display
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Trane - by Trane Technologies (NYSE: TT), a global innovator - creates comfortable, energy efficient indoor
environments for commercial and residential applications. For more information, please visit trane. com or
tranetechnologies.com.
Trane has a policy of continuous product and product data improvements and reserves the right to change design and specifications without notice. We
are committed to using environmentally conscious print practices.
BAS-SVU054B-EN 12 Jul 2022
Supersedes BAS-SVU054A-EN (June 2020)
©2022 Trane
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