Page 1
OWNER’S GUIDE
AIR CONDITIONER
INTERACTIVE
TRANE SPLIT AC
SPLIT AC WITH
REMOTE
INTERACTIVE
Pictures of the actual product may dier as per the product purchased.
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2 48626782 rev 2
Dear Customer
We are TRANE , a global leader in heating, ventilation and air conditioning equipment. We come
from the house of Ingersoll Rand , a $14 billion company with around hundred manufacturing
facilities worldwide. Our 1500 patents for heating, air conditioning and ventilation products are
testimony to our spirit of innovation. Today we bring innovation to your home.
At TRANE , we create products that are intuitive and easy to operate. They are simple, yet
technologically evolved for modern living. TRANE Interactive AC is one such product. The
TRANE Interactive AC assesses, manages and gives feedback on your in-home climate. The
ultra slim design brings together simplicity and elegance that complements your home. Once
it’s in your home, a whole new world of evolved living experiences will open up to you. The ‘Trane
mode’ optimizes comfort and eciency. ‘Eciency meter’ on the remote keeps you updated on
energy consumption, and therefore, keeps bills in check. The intelligent cooling sets the most
suitable temperature for your home by analyzing the temperature outside. TRANE AC creates
home environment that promises new levels of comfort, eciency and convenience.
Welcome to the family of TRANE .
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Contents
1. About this manual ................................................................................................................................................................................................4
1.1. Safety Information .........................................................................................................................................................................................5
1.2. Product Overview ........................................................................................................................................................................................10
2. Operation .................................................................................................................................................................................................................11
2.1. Remote Operation .......................................................................................................................................................................................11
2.2. Manual and Auto Restart Operation ...................................................................................................................................................11
2.3. Indicators .........................................................................................................................................................................................................12
2.3.1. Indoor.........................................................................................................................................................................................................12
2.3.2. Remote .......................................................................................................................................................................................................12
2.4. Remote Controls ...........................................................................................................................................................................................13
2.4.1. Range of Operation .................................................................................................................................................................................14
2.4.1.1. Lock and Indoor Unit range ........................................................................................................................................................14
2.4.1.2. Remote and Indoor Unit range ..................................................................................................................................................14
2.4.2. Functions ...................................................................................................................................................................................................14
2.4.2.1. TRANE Mode .................................................................................................................................................................................14
2.4.2.2. Cool Mode .....................................................................................................................................................................................15
2.4.2.3. Dry Mode .......................................................................................................................................................................................15
2.4.2.4. Fan Mode ........................................................................................................................................................................................15
2.4.2.5. Sleep Mode ..................................................................................................................................................................................15
2.4.2.6. Turbo Mode ..................................................................................................................................................................................16
2.4.2.7. Fan speed ....................................................................................................................................................................................... 16
2.4.2.8. Night latch Mode (Only for units with “TRANE Lock”) ..........................................................................................................16
2.4.2.9. Multi Room ....................................................................................................................................................................................16
2.4.2.10. Swing Control..............................................................................................................................................................................17
2.4.2.11. Power ON and OFF ..................................................................................................................................................................... 17
2.4.3. Replacement of Batteries .......................................................................................................................................................................17
2.5. Stabilizer Detail .............................................................................................................................................................................................18
3. Maintenance ..........................................................................................................................................................................................................18
3.1. Cleaning air lter ..........................................................................................................................................................................................18
3.2. Maintenance (Unit not in use for long duration) ..........................................................................................................................19
3.3. Checks before operation ..........................................................................................................................................................................19
4. Troubleshooting .................................................................................................................................................................................................20
4.1. Error Messages and Actions ....................................................................................................................................................................21
Warranty .........................................................................................................................................................................................................................23
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Contents
1. About this manual
This manual is given as a guide to good practice for operating and periodic maintenance of TRANE Air
Conditioners.
This does not contain the full servicing procedures necessary for continued, or successful operation of
this equipment. The services of a qualied service personnel must be employed, through medium of
maintenance contract with a TRANE service company.
Do not operate before reading manual(s) supplied with this product.
Cautions as applicable are shown in this manual. Personal safety and proper operation of this unit
require that you follow them carefully. The manufacturer assumes no liability for installations or servicing
performed by unauthorised personnel. Always install, operate, inspect and maintain this product in
accordance with all applicable standards and regulations (local, state, country, federal, etc.). Keep this user
manual carefully for future reference.
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Contents
1.1. Safety Information
Indicates a potentially hazardous situation which, if not avoided, could result in
serious injury.
Indicates a potentially hazardous situation which, if not avoided, may result in
minor or moderate injury or property damage.
Obey the following points to prevent electrical shock or re:
Don’ts
Do not remove power plug while the unit is in operation. It can
cause an electrical shock or re.
•
Do not operate this unit with wet hands. It can cause an
electrical shock.
•
Do not pull power cord to remove power plug. It can cause
re.
•
Do not use longer power cord and/or share a same socket with
other electrical appliances. It can cause electrical shock or re.
•
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Contents
Do not place ammable spray near this unit. It can cause
ignition and explosion.
•
Do not insert or stick your hands into air intake or outlet
vents. It is dangerous and can cause injury.
•
Do not spray or wash the unit with water. It can cause electrical
shock and/or malfunction of unit.
•
Do not splash water on the unit. It can cause an electrical shock
and/or malfunction.
•
Do not open windows and/or doors for long duration when
unit is ‘ON’. This will decrease the cooling performance.
•
Do not splice power cord or use an extension cord. It can cause
re or short circuit.
•
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Contents
Do not insert any objects or ngers into the outdoor unit fan.
It may cause unit failure and/or serious injury to the person.
Do not touch the ns at the back side of outdoor unit. It can
cause injury.
•
•
Do not step on top of outdoor unit. Falling o outdoor unit can
cause injury.
•
Do’s
Make sure that all power supply connections are tight. Check
whether electrical grounding (earth) is complete. If not done,
it can cause electrical shock or re.
•
Turn o the power supply and pull out power connection
before cleaning. If not done it can cause electrical shock.
Chemical agents such as Gasoline, benzene, thinner insecticides
etc., can damage this unit.
•
•
Make sure installation stand is suciently rm. An unstable
stand can cause physical injury to the person damage or the unit.
•
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Contents
Operate this unit with stable voltage in range of 230 ± 10%,
single phase. If not done, compressor can vibrate and damage
refrigeration system.
•
Use only fuse of correct capacity. Incorrect wire can cause
breakdown or re.
•
Turn off
the power
supply
If you detect burning smell or smoke, turn o power supply
and contact customer care centre immediately.
•
Don’ts
Do not try to repair this unit. It can cause damage.•
Do not block air intake or outlet vents of both outdoor and
indoor units. It can decrease the performance of the unit or cause
malfunction.
•
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Contents
m
e
Do not keep remote on any metals, electronic or heating
devices like oven, TV, etc. for a longer period. It may decrease
the life of remote.
•
Do not expose your body to cold air for a long duration.
It can cause deterioration in physical condition and health
problems.
•
Do not use water at a temperature above 45 °C to clean, it can deform or discolour front panel.
Do not dry lters near re. It can ignite or deform them.
Do not drop or throw remote control. It can cause malfunctioning or breakage.
Do not use remote under direct sun light. It can create display issues.
•
•
•
•
Do’s
Run in the
Green Zone
e
Set the unit at TRANE mode for ecient performance. It will
save energy.
•
It is suggested to use TRANE recommended stabilizer. For stabilizers check with local TRANE
distributor.
•
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Contents
1.2. Product Overview
8. Connecting pipe
9. Connecting cable
10. Sensor cable
11. Stop valve
Outdoor unit
Outdoor unit
1. Front panel
2. Air inlet
3. Air filter
4. Air outlet
5. Horizontal air flow grille
6. LED display
7. Remote control
Indoor unit
Indoor unit
11
9
10
8
7
4
5
2
1
3
6
Figure - 1
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Contents
2. Operation
2.1. Remote Operation
Make sure power is ON
Select the room which needs to be controlled.
Refer section 2.4.2 for dierent functions of remote.
2.2. Manual and Auto Restart Operation
Manual operation can be used temporarily in case remote controller is not available.
Lift Front panel up to an angle, it stays attached with a clicking sound (Refer Figure - 2).
Do not lift front panel at an angle above 60 degrees. Do not apply too much force.
Figure - 2
When you press manual control button (Figure - 3), the unit is switched on at the following default conditions
MODE: COOL FAN SPEED: MEDIUM LOUVER: SWING SET TEMP: 24 °C
Lower the front panel to its initial position.
Manual control button
TSRXXMWXBSFCX Model Series TSRXXDWXBSFCX Model Series
Figure - 3
Use object not more than 5mm in diameter to press manual control button.
To restore remote control operation, use remote control directly.
The Display LED status will not change when unit is operated through manual control button.
•
•
•
Auto Restart Function
Power cut during operation will stop the unit completely.
Unit starts automatically with all previous settings saved in memory function when the power is restored.
Remote will be in sleep condition after 20 second from last key pressed. Remote wakes up from sleep
condition on rst key pressed and does not sends command to AC unit and update just the display settings.
•
•
•
•
•
•
•
•
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Contents
2.3. Indicators
2.3.1. Indoor
LED 2LED 1
Figure - 4
LED Indication
Unit status LED1 LED2
Stand by RED OFF
Stand by + Error on PCB RED RED
Operating without TRANE mode GREEN OFF
Operating without TRANE mode and Error on PCB GREEN RED
TRANE mode active GREEN GREEN
TRANE mode active + Error on PCB GREEN GREEN and RED Blinks alternately
Button press on remote GREEN blink once No change
Sound Indication
Unit status Buzzer
Unit powered ON – in stand by state
(Mains Power ON)
One short beep
Unit powered ON – in operating state
(Mains Power ON)
One short beep
Unit powered OFF (stand by) / ON using remote One long beep
Button press on remote One short beep
2.3.2. Remote
User Mode Trane Mode
e
e
Figure - 5
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Contents
2.4. Remote Controls
e
Room Temperature
Fan Speed
Set Temperature
Room Selection
Fan Speed
Louver Direction
Sleep/Turbo Mode
Remote Night Latch Multi Room Control
Acvtivated Night Latch
Mode Indication
Outdoor Temperature
Error Message Display
Increase Temperature
Decrease Temperature
Mode Adjustment
Energy Efficiency Meter
Power ON/OFF
TRANE Mode
Sleep/Turbo Mode
Figure - 6
Symbol Button Function Display Description
Fan speed
adjustment
Air ow rate adjustment. Shows fan speed
Swing
adjustment
Changes the air ow
direction
NA*
Changes the air ow
direction
SLEEP /
TURBO mode
activation
To gg le s be twe en SLEEP,
TURBO and Default.
/
Shows mode selection
(SLEEP/TURBO)
Temperature
UP/DOWN
Increase and decrease the
set temperature
Shows temperature
selection
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Contents
Symbol Button Function Display Description
Mode
Adjustment
Changes the mode as such,
press once for COOL, twice
for DRY and thrice for FAN .
/ /
Shows mode selection
(COOL/DRY/FAN)
TRANE Mode Activates TRANE mode Refer Figure - 5 Activates TRANE mode
Power ON/OFF NA* ON/OFF
Night
latch mode
activation/
deactivation
Activates/deactivates
night latch mode on TRANE
lock.
Shows night latch mode
selection
Multi room
(Room
Conguration)
Selects the split air
conditioner to control.
Shows room selection as
for each room AC settings
- NA* - Indicates error
- NA* -
e
Shows dierent eciency
zone (Refer section
2.4.2.2)
- NA* -
Shows current outdoor
ambient temperature.
- NA* -
Shows current room
temperature.
* NA: Not Applicable
2.4.1. Range of Operation
2.4.1.1. Lock and Indoor Unit range
Range (Indoor) Range (Outdoor - without any obstacles)
15 meter 1000 meter
2.4.1.2. Remote and Indoor Unit range
Range (Indoor) Range (Outdoor - without any obstacles)
14 meter 160 to 175 meter
2.4.2. Functions
2.4.2.1. TRANE Mode
Press to start or stop TRANE mode (Refer Figure - 7).
The unit when powered ON by remote control starts with TRANE mode by default.
The TRANE mode will set room temperature and fan speed automatically to
provide an energy ecient and comfortable environment hence the energy
eciency meter always shows dark green (Refer Figure - 5)
It will set room temperature automatically based on outdoor temperature.
Unit shall exit ‘TRANE mode’ if user changes any of the following: set point, fan speed, mode, sleep
and also if button is pressed.
1.
2.
3.
4.
5.
Figure - 7Figure - 7
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Contents
Unit will not exit ‘TRANE mode’ if user changes any of the following:
swing button, multi room or night latch button.
The indication of TRANE mode is button with red back light and the remaining buttons with light
OFF. The back light will go OFF after 20 seconds from last operation of remote controller.
2.4.2.2. Cool Mode
Figure - 8
COOL
DRY
FAN
e
1 2 3
Display
Press MODE to select cool mode, see ‘COOL’ shown on display (Refer Figure - 8).
Press to set fan speed (if required)
Press or to increase or decrease set temp. Set temperature range is 17°C - 30°C.
This is normal mode of cooling. User can set room temperature and AC will run to
attain the set temperature.
Temperature can be set based on energy consumption, Refer below table
Zone 1 - Red Uneconomical
Zone 2 - Yellow Higher energy consumption
Zone 3 - Light green Economical
Zone 4 - Dark green Lower energy consumption
2.4.2.3. Dry Mode
Press MODE to select dry mode, see ‘DRY’ shown on display
(Refer Figure - 10).
In dry mode default set temperature is 25°C.
Set temperature and fan speed cannot be changed.
Unit will operate at low fan speed for maximum moisture removal.
In high humidity conditions, user can select dry mode.
2.4.2.4. Fan Mode
Press MODE to select fan mode, see ‘FAN’ shown on display.
Set point temperature cannot be adjustable.
Fan speed can be adjustable.
2.4.2.5. Sleep Mode
Press to activate sleep mode operation.
The ‘set’ temperature will automatically increase by 1°C for each
hour for four hours.
After 4 hours unit will stay at latest temperature. E.g., if the
set temperature is 24°C and sleep mode is started. After rst hour
set temperature will increase to 25°C and at the end of fourth
hour set temperature will be at 28°C. The unit will stay at 28°C.
Press again to disable sleep mode.
Set point temperature and fan speed can be adjustable.
6.
7.
1.
2.
3.
1.
1.
1.
e
Figure - 9
1
2
3
4
e
Figure - 9
1
2
3
4
e
Display
Figure - 10
1
e
Display
Figure - 10
1
1
e
Display
Figure - 11
1
e
Display
Figure - 11
1
Display
Figure - 12
e
1
Display
Figure - 12
e
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2.4.2.6. Turbo Mode
Press to activate turbo mode. See ‘TURBO’ on remote display.
Enables instant cooling by automatically adjusting fan speed to
turbo level.
Fan speed cannot be changed while unit is in turbo mode.
The display will not show the fan speed bar (Refer Figure - 13).
User can set this mode for fast cooling.
Press again to disable turbo mode.
2.4.2.7. Fan speed
Press fan speed to change fan speed.
Fan speed can be changed as below
Low
Medium
High
Auto
Fan speed is adjusted automatically according to set point
and room temperature when FAN speed is set to AUTO mode.
2.4.2.8. Night latch Mode (Only for units with “TRANE Lock”)
LOCK
AC Remote
e
Display
Figure - 15
Press Twice
Press on remote to activate or deactivate night latch mode on lock. Night latch will show on
remote display after it started (approximately 30 seconds for display to update).
When night latch key pressed on remote, displays message “ENABLING NIGHT LATCH PLEASE WAIT”.
After night latch mode activated, and the conrmation message “NIGHT LATCH ENABLED” will
be displayed.
When night latch key pressed on remote to disable the night latch, displays message “DISABLING
NIGHT LATCH PLEASE WAIT”. After night latch mode deactivated, conrmation message “NIGHT
LATCH DISABLED” will be displayed and night latch will disappear.
Night latch mode helps user to prevent access to home even with valid credential. Night latch mode
operates only when Lock and AC are connected on network.
Refer lock manual for night latch mode features.
2.4.2.9. Multi Room
Press to activate multi room feature.
Multi room feature allow user to select and control two or more
AC’s with one remote from one room.
Press to switch and control AC in network.
Name of selected AC and its current settings shown on remote display.
1.
1.
1.
2.
3.
4.
5.
1.
1
Display
Figure - 13
e
1
Display
Figure - 13
e
Display
Figure - 14
e
1
Display
Figure - 14
e
1
Display
Figure - 16
e
1
Display
Figure - 16
e
1
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Contents
2.4.2.10. Swing Control
Deflector rod
Figure - 17
Use swing to adjust air ow direction. The horizontal louver changes direction at dened angle
and auto swing. Vertical louver can only be adjusted manually. Move deector rod manually to
adjust air ow direction.
Adjust air ow direction properly otherwise it can cause discomfort or uneven room temperatures.
2.4.2.11. Power ON and OFF
Press ON/OFF button to switch ON/OFF the unit. When power is ON, the unit operate in TRANE mode
by default.
Remote back light will glow in red .
2.4.3. Replacement of Batteries
Do not use combination of old and new batteries. Life of battery is more than six months in
normal usage.
To prevent batteries from leakage of electrolyte and damaging controller, remove the batteries,
if not using for long duration.
Batteries are to be replaced when “Low Battery” error is shown on display.
•
•
•
To Replace Batteries,
• Slide back cover and remove old batteries.
• Use two new AAA alkaline batteries (Recommended: Duracell®# ‘AAA’ batteries rated 1.5V)
• Battery Poles must align with installation position (Refer Figure - 18)
Risk of explosion if batteries are replaced by an incorrect type. Dispose of used batteries according to the
instructions provided on the batteries.
1 2 3
Figure - 18
1.
2.
1.
2.
•
# Registered trademark of Duracell, P&G Inc.# Registered trademark of Duracell, P&G Inc.
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Contents
2.5. Stabilizer Detail
AC Tonnage Stabilizer KVA
1.0 3
1.5 4
2 5
3. Maintenance
3.1. Cleaning air lter
Clogged air lter decreases cooling eciency. Clean lter at interval of two weeks.
Disconnect power supply before cleaning indoor unit.
Support pole
1
Lift Front panel up to an angle, keeping it attached
until it makes a clicking sound.
Clean units with soft, dry or moist cloth with water
or cleanser.
Use support pole to hold the front panel at its place
after lifting it.
•
•
•
Filter Handle
2
Hold the air lter handle and lift slightly to release
it from holder, pull downwards to remove air lter
from indoor unit.
•
3
Clean air lter with a vacuum cleaner or water, dry
in cool place.
•
Air freshening filter
4
Remove air freshening lters from its supporting
frame. Clean air freshening lter monthly, and
replace at an interval of 4-5 months.
Install air freshening lter into its original
position.
•
•
5
Insert upper part of air lter and place lter into
position, make sure left and right edges align
correctly.
•
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Contents
3.2. Maintenance (Unit not in use for long duration)
If you do not plan to use unit for a long time, perform following actions:
Clean indoor unit and lters.
Operate fan for approximately 30 minutes in order to dry inner side of unit.
Switch OFF the unit.
The outdoor unit requires periodic maintenance and cleaning. The user must not do periodic
maintenance of product on their own. Contact dealer or service provider.
3.3. Checks before operation
Make sure wiring is not broken or disconnected.
Make sure air lter and front panel are installed.
Make sure air outlet or inlet is not blocked.
If air lter screen is blocked by dust or dirt, the performance of the unit will be aected, with higher
operation noise and power consumption. Air lter screen should be cleaned regularly.
Preparation before season of use
1. Be sure that nothing obstructs air outlet and intake vents.
(Refer Figure - 19)
2. Examine whether ground (earth) wire is correctly connected.
3. Replace lters if necessary.
4. Replace batteries of remote if necessary.
5. Examine mounting bracket of outdoor unit, if damaged
contact servicing agency.
Figure - 19
Ground wiring
Connect Ground wire to exclusive device correctly, if not employ specialist to install. Grounding pole of
socket should be grounded and wired reliably, breaker and air switch with enough capability should be
installed in xed lines. Do not connect grounding cable to gas pipe, water pipe, sewage pipe or any other
areas deemed unreliable for this purpose.
•
•
•
•
•
•
•
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Contents
4. Troubleshooting
Before requesting service, perform following checks.
Symptom Remedy
Waiting
Indoor unit does not give
cool air immediately when
unit starts.
Compressor restarts after approximately
three minutes to protect itself. On
compressor restarting units starts to give
cool air again
Unusual odor blowing from
outlet when unit is started.
Open the door or window for 2 minutes
and run the AC in Fan mode to allow fresh
air inside the room. This helps to remove
odors from inside the room.
Sound of water ow during
operation.
This is caused by refrigerant owing inside
the unit.
Formation of mist while
cooling.
Room air is cooled quickly by cold air ow
which looks like fog.
Creaking noise during start
or stop.
Deformation of plastic because of
temperature change.
Unit does not operate.
Check electrical system connections,
cords and fuses.
Check if power supply is within 10% of
rated supply.
Decreased cooling eciency.
Check ‘set temperature’.
Check for obstructions in air inlet and
outlet.
Check air lters for dirt.
Check indoor fan speed.
Check any other openings in the room.
Remote control does not
work correctly.
Check eective distance to indoor unit.
Check low battery error indication on
remote display.
If the trouble has not been corrected, please contact a local dealer or the nearest customer service centre.
Be sure to inform them of the detailed malfunctions and unit model number.
Do not attempt to repair the unit yourself. Always consult an authorized service provider
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Contents
4.1. Error Messages and Actions
Error
Code
Error Description
Error Displayed on
Remote
Unit Response
Action to be
taken by user
0x01 EEPROM ERROR
ERROR 01 EEPROM
communication error
contact service technician
Unit stops
working
Contact service
technician
0x02
COMPRESSOR FAILURE
ERROR OR Refrigerant
Leakage Error
Error 02 Compressor
failure or refrigerant
leakage contact service
technician
0x03 FILTER CHOKE ERROR
Error 03 Filter choke error
-Clean the lter
Unit operates as
per user settings
Clean lters
0x04
INDOOR TEMP SENSOR
ERROR (Room)
Error 04 Room temp
sensor failure contact
service technician
Cool mode or
Dry mode: Unit
operate with
Compressor OFF
Fan mode:
Operates as per
user setting
Contact service
technician
0x05
OUTDOOR TEMP SENSOR
ERROR
Error 05 outdoor temp
sensor failure contact
service technician
Operates indoor
unit and outdoor
unit as per user
setting. If TRANE
mode is activated
unit should
operate at set
point 24 °C.
0x06
INDOOR COIL SENSOR
ERROR
Error 06 Indoor temp
sensor failure contact
service technician
Cool mode or
Dry mode: Unit
operate with
Compressor OFF
Fan mode:
Operates as per
user setting
Contact service
technician
0x08 COMMUNICATION ERROR
Error 08 Communication
error contact service
technician
Stop indoor unit
and outdoor unit
0x09 BATTERY LOW ERROR
Error 09 Low battery
please change the battery
Operates indoor
unit and outdoor
unit as per user
setting.
Change battery
0x0A INPUT POWER ERROR
ERROR 10 IDU ERROR INPUT POWER PROBLEM
Unit stops
working
Check the power
cord / Contact
service technician
0x0B FAN FAILURE ERROR
ERROR 11 IDU ERROR FAN FAILU RE
Contact service
technician
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Contents
Error
Code
Error Description
Error Displayed on
Remote
Unit Response
Action to be
taken by user
-
Remote not in network
range
NETWORK NOT FOUND
Unit operates
as per previous
settings.
Remote must be
in network range
-
Connect to network (if
user did factory reset on
the remote)
CONNECT TO NETWORK
Unit operates
as per previous
settings
Contact service
technician
-
AC switched OFF (main
power OFF)
SET POINT TEMP +
INFRARED ACTIVATED +
NO NETWORK FOUND
Switch ON main
power/check the
plug
Lock with AC
- Lock not installed
NIGHT LATCH FAILED -LOCK NOT INSTALLED
Lock is not in
network
- Night latch not operating
NIGHT LATCH FAILED --
PLEASE CHECK YOUR
LOCK
Change Battery
of Lock or Check
Lock is in Network
by doing Home/
Away Operations
- Door Open
NIGHT LATCH FAILED --
DOOR OPEN
Close door
Refer Section 2.3.1 for LED indications
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Contents
Warranty
Terms & Conditions
Ingersoll-Rand (hereinafter referred to as ‘the company’) warrants to the purchaser that this TRANE split air conditioner (“Product”) carries a
warranty for the period mentioned above, commencing from the date of purchase. The company will repair or replace free of charge any part or
parts of the Product, if the defect is due to the defective material or workmanship. Warranty involves repairing of defective product/parts and
does not entitle the purchaser for the replacement for a new product.
Preventive Maintenance:
Maintenance check up will be carried out 2 times in a period of 12 months from the date of invoice on request from the customer and will
include:
General cleaning and brushing up of dirt and muck.
Cleaning of air lter.
Checking of electronic parts and its contacts.
Breakdown Complaints
Company will put in reasonable eorts to promptly attend to any breakdown complaint lodged by the customer at company’s
authorized sales and service dealer or branch oce or at the centralized customer care centre.
Compressor Warranty Clause:
The 5 year compressor warranty will continue even after the expiry of 1 year period from the date of purchase. This warranty covers the
compressor only. Gas charging is included only when the compressor is defective & inoperative. During the additional warranty period it does
not cover parts or any part such as
Condenser Coil
Evaporator Coil
Capillary
Suction Line
Electronic Parts
Other terms
This warranty is conned to the rst Purchaser of the Product only & is non transferable.
The warranty for both machine and compressor will terminate upon expiry of the warranty period irrespective of whether or not the
Product has been in use for any reason whatsoever.
The warranty for both Product and the compressor will automatically be terminated on the date of expiry of the warranty period. No
notice of expiry of warranty will be given at any time.
Compressor warranty will be applicable only if the Product is maintained by authorized dealers of the company.
For Products installed beyond the municipal limits of the jurisdiction of the authorized service centre/company’s service centre/
authorized dealer’s service centre, all expenses incurred in collection of the Product or part/s thereof from the company’s service
centre/authorized service centre/authorized dealer’s service centre, as well as expenses incurred in connection with deputing of
service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. (together referred to as “Transportation
and Handling Expenses”) shall be borne by the Purchaser.
The company or the authorized sales and service dealer will advise the Purchaser whether to eect repairs/replacement at the site of
installation or at the company or authorized sales and service dealer’s premises and the decision of the representative shall be nal.
The company reserves the right to replace the defective part with a substitute equivalent part without aecting the performance of
the Product.
In case of any transit damage, the Product shall be repaired by the concerned service centre on charges and warranty for the
unexpired period will continue.
In the event of repairs/replacement of any part/s of the Product, this warranty will thereafter continue and remain in force only for
the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or
otherwise shall not be excluded from the warranty period.
The warranty extended herein is in lieu of implied conditions and warrants under the law & is conned to the repair or replacement of
defective parts and does not cover any consequential or resulting liability, damage or loss arising from such defects. Also, the warranty
in no case shall extend to payment of any monetary consideration whatsoever or replacement or return of the Product as a whole.
The company’s obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim/s
if entertained by the company will be subject to the maximum retail price of the Product purchased or the purchase price, whichever
is lower.
Any change of Address of the purchaser will be intimated to the concerned service centre/dealer for continuation of warranty.
The company shall not be liable or deemed to be in default for any delay or failure in performance resulting directly or indirectly from
causes beyond its reasonable control including delay in repairing due to non-availability of any part/component, labour problem,
presence of any foreign object or living creature (e.g. Rat, lizard, Insects, Ants etc.) inside the unit, use of harmful chemicals, usage of
unit in an abnormally corrosive alkaline/acidic atmosphere, restrictions and regulations of the Govt., public movement, war and any
other unavoidable circumstances vis-a-vis the import of supplies and raw material or if the company is otherwise prevented from
performing its functions under this warranty.
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24 48626782 rev 2
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While the company undertakes responsibility to supply only the compressor free of cost during warranty period, cost of labour,
transportation and other incidental expenditures shall be borne by the customer after the lapse of rst year Product warranty.
In areas where voltage uctuates +/-10% of rated or usable voltage, customer is advised to use a branded voltage stabilizer which
steps up or down the incoming voltage to give an output of 230V. For any uctuation beyond the reasonable specied limit, the
company shall not be responsible and this warranty shall immediately stand terminated.
Earthing provision is necessary for safety. Improper domestic wiring leading to hazards such as shock or re is not covered under this
warranty.
While the Company will make every eort to carry out the repairs at the earliest, it however is made expressly clear that the company
is under no obligation to do so in a specied period of time.
Any special, indirect or consequential property or commercial damage of any nature whatsoever is not covered under this warranty.
The warranty is issued at Bangalore, and Courts at Bangalore shall have exclusive jurisdiction over matters covered or owing from this
warranty.
The 1 year warranty is applicable to all parts except for Plastic & Rubber parts.
Warranty is null and void in the following cases:
Warranty card is not duly lled and mailed back to the service centre for registering the Product within three months of purchase.
Complete warranty card is not presented to authorized personnel at the time of repair.
Product is not used according to the instructions given in the user manual.
Original serial number is removed/tampered with.
Modication or alteration of any nature whatsoever is made in the electrical circuit/physical construction of/to the Product.
Installation/repair work carried out by person/agency other than authorized agency.
Site conditions that do not conrm to the recommended operating conditions of machine.
For any product related assistance, please call on Toll free number: 1800 102 9986.
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Corporate Office: Plot No.35, KIADB Industrial Area, Bidadi, Ramanagaram Taluk,
Bangalore-562109, Karnataka, INDIA. www.traneindia.com
For more information call on 1800 102 9986 or write to smartcare@trane.com
48626782 | Edition 2 | January 2013
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