TRADITIONS’ WARRANTY PROTECTION
INCLUDED WITH YOUR NEW GUN
Quality, pride and old world craftsmanship has gone into your new
Traditions muzzleloader. We work hard to provide the best value and
performance possible, we back it up with a limited lifetime mechanical
warranty. Should you ever experience mechanical difficulty with your
new Traditions firearm, be assured that we are staffed and equipped to
correct it quickly. Your satisfaction with your firearm is very important
to us.
PLEASE HELP US SERVE YOU BETTER
In the unlikely event you need warranty service on your new firearm,
we need your help to get the work done right and without delay. It’s as
easy as dropping us a note or picking up the telephone.
Traditions conveniently embosses the caliber, twist configuration,
and model name on each barrel. Take note of this information and be
prepared to state it when contacting the Traditions Customer Service
Department with your questions.
Contact Traditions at 1-800-526-9556, tell us what problem you are
experiencing and we’ll get busy to remedy your situation.
Help is just aphone call away should you ever experience a problem.
Simply follow these four simple steps and we’ll get your firearm back
in perfect working order in the shortest possible time.
1. Do not return your firearm to the dealer. You can save time by
following the steps outlined below.
2. Do call us and describe the problem. Chances are we can either guide
you to a solution right over the phone or when possible send you the
parts you need to correct the problem.
3. Should your gun need factory service, we will give you instructions
as to where to ship it.
4. We will inspect your firearm and make necessary repairs that are
covered under warranty.
Often we can help you by phone, Call before you return your
Traditions firearm for service. Good Shooting!
1-800-526-9556
Important: All firearms must have a factory issued return
authorization number (RA#) before returning to traditions
for warranty service.
LIMITED LIFETIME MECHANICAL WARRANTY
Traditions will warrant this muzzleloading firearm (or parts in a kit
to be built) to be free of mechanical defects in materials or craftmanship
for the life of the firearm, while in the possession of the original owner
except wooden stocks. Traditions will repair or replace, at its own
option, product or parts which are returned at owner’s expense to the
Traditions Customer Service Department. A full explanation of the
specific problem must accompany the returned item. Call
1-800-526-9556 to obtain a factory issued return authorization number.
Firearms packaged and shipped improperly are not covered under
warranty if damage occurs.
This warranty shall remain in force unless any of the following are
determined by the Traditions Customer Service Department:
1. Use of any propellant other than black powder, Pyrodex
or Triple 7.
2. Use of any powder charges in excess of those recommended in
this booklet.
3. Use of any plastic patching material with round balls.
4. Modification of internal parts as they were shipped from the factory.
5. A lack of proper maintenance and thorough cleaning is evident such
as rust.
6. Wooden stocks and ramrods are warrantied to the extent that the
defect is a result of the manufacturer and not as a consequence of
normal wear and tear.
Shipping Address:
Traditions Performance Muzzleloading
1375 Boston Post Rd. • P.O. Box 776
Old Saybrook, CT 06475-0776
Telephone: 800-526-9556
Fax: 860-388-4657
Website: www.traditionsfirearms.com
E-mail: info@traditionsfirearms.com
Business hours: M-Th. 7:30-4:30 EST
Fri.-7:30-12:30 EST
If you are unsure how to package your firearm for return, ask your
service representative when obtaining your RA#