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Starta DK16
User Manual
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Toshiba Starta DK Digital Telephone, Starta DK14, Starta DK16e, Starta DK16, Starta DK40i User Manual

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Digital Business Telephone Systems
Telecommunication Systems Division
Digital Telephone
User Guide
(includes LCD, Add-on Module, and Direct Station Selection Console)
May 1999
Publication Information
Further, Toshiba America Informat ion Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make suc h changes in equipment design or components as engineering or manufacturing methods may warrant.
DKA-UG-DKTEL-VC 4016146
Version C.1, May 1999 Version C, April 1998 Version B, October 1997 Version A, September 1996
© Copyright 1999 Toshiba America Information Systems, Inc. Telecommunication Systems Division
All rights reserved. No part of this m an ua l, cov ered by the copyrights
hereon, may be reprod uc ed in any form or by any means—gra phic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—without express written permission of the publisher of this material.
Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. Trademarks, registered trademarks, and service marks are the property of their
respective owners.
Contents
Introduction
Organization ....................................................................................................................................... viii
How to Use This Guide ......................................................................................................................viii
Conventions ......................................................................................................................................... ix
Related Documents .................................................................................................................................x
Chapter 1 – The Grand Tour
Buttons ....................................................................................................................................................3
Fixed Buttons ...................................................................................................................................3
Flexible Buttons ...............................................................................................................................5
LCD ........................................................................................................................................................8
LCD Buttons ....................................................................................................................................8
LED Indicators ........................................................................................................................................9
On-hook/Off-hook ................................................................................................................................10
Volume Controls ...................................................................................................................................10
Chapter 2 – Features
Before You Begin .................................................................................................................................13
Automatic Line Selection ...............................................................................................................13
Ringing Line Preference ................................................................................................................14
Signaling ........................................................................................................................................14
Quick Reference ............................................... ......... ...................................................... ......... ............14
Making an Internal Call .................................................................................................................14
Making an Outside Call .................................................................................................................15
Making an Outside Call to an ISDN Trunk ...................................................................................15
On-Hook Dialing ................................................................... ......... ......... .......................................16
Answering Calls ............................................................................. ................................................16
Incoming Call Notification ............................................................................................................17
Strata DK Digital T elephone 5/99 i
Contents
Chapter 2 – Features
Account Code Calls ..............................................................................................................................17
Forced Account Codes (Verified/Non-Verified) ...........................................................................17
Voluntary Account Codes (Verified/Non-Verified) ......................................................................17
Alarm Reset ..........................................................................................................................................18
Alert Signaling ......................................................................................................................................19
Attendant Console Calling ....................................................................................................................19
Automatic Busy Redial (ABR) .............................................................................................................20
Automatic Callback (ACB) ..................................................................................................................21
Automatic Hold ....................................................................................................................................22
BGM Over Telephone Speakers ...........................................................................................................23
Call Forward .........................................................................................................................................23
Call Forward Modes .......................................................................................................................24
Using Call Forward Buttons ...........................................................................................................25
Using Access Codes .............................................................. ......... ................................................25
LCD Telephones ............................................................................................................................25
Call Forward–All Calls ..................................................................................................................26
Call Forward–Busy ........................................................................................................................26
Call Forward–No Answer ..............................................................................................................27
Call Forward–Busy/No Answer .....................................................................................................28
Call Forward–Fixed .......................................................................................................................29
Call Forward—External .................................................................................................................29
Call Park Orbits ....................................................................................................................................31
Call Park and Page ................................................................................................................................32
Call Pickup ............................................................................................................................................33
[DN] Pickup ...................................................................................................................................33
Directed Call Pickup ......................................................................................................................34
Group Pickup .................................................................................................................................34
Page/Internal Call Pickup ...............................................................................................................35
Call Transfer with Camp-on .................................................................................................................35
Call Waiting ..........................................................................................................................................36
Conference Calls ...................................................................................................................................37
Date/Time/Day Adjustment ..................................................................................................................38
Direct Inward System Access (DISA) ..................................................................................................38
DISA Calls - Internal ....................................................................................................................38
DISA Calls - External ...................................................................................................................39
Direct Station Selection (DSS) Buttons (Hotline) ................................................................................40
Do Not Disturb (DND) .........................................................................................................................40
Door Lock(s) .........................................................................................................................................41
ii Strata DK Digital Telephone 5/99
Contents
Chapter 2 – F eatures
Door Phone(s) .......................................................................................................................................42
DTMF Tone Dialing with * and # ........................................................................................................44
Emergency Ringdown/Hotline Service ................................................................................................45
Group Listening ....................................................................................................................................45
Handsfree Answerback .........................................................................................................................45
Handsfree Monitoring ...........................................................................................................................46
ISDN Outgoing Calling ........................................................................................................................47
Subaddress ......................................................................................................................................47
Message Waiting ..................................................................................................................................48
Message Waiting Light on [PDN] ..................................................................................................48
Message Waiting Light on [PhDN/MW] .......................................................................................49
Message Waiting Light on Another Telephone .............................................................................50
Microphone Cut-Off .............................................................................................................................50
Off-hook Call Announce (OCA) ..........................................................................................................51
HS-OCA .........................................................................................................................................52
SP-OCA ..........................................................................................................................................52
Override Calls .......................................................................................................................................53
Busy Override ................................................................................................................................54
Do Not Disturb Override ................................................................................................................54
Executive Override .........................................................................................................................54
Privacy Override ............................................................................................................................55
Toll Restriction Override ...............................................................................................................55
Page Announcements ............................................................................................................................56
All Call Page ..................................................................................................................................56
Privacy On-Line ....................................................................................................................................57
Privacy Release .....................................................................................................................................57
Release and Answer ..................................................................... ......... ................................................58
Saved Number Redial ...........................................................................................................................58
Speakerphone ........................................................................................................................................59
Speed Dial ........................................................................... ..................................................................60
Speed Dial—Advanced Features .......................................................... ................................................62
Feature Access Codes ....................................................................................................................62
Speed Dial Pause and Flash Storage ..............................................................................................64
Speed Dial Number Linking ..........................................................................................................65
Chain Dialing Speed Dial Numbers ...............................................................................................67
Timed Reminders ..................................................................................................................................67
Tone/Pulse Dialing ...............................................................................................................................69
Two (Tandem) CO Line Connection ............................................................................................... .....69
Strata DK Digital T elephone 5/99 iii
Contents
Chapter 3 – LCD Operation
[DN] Button ...................................................................................................................................69
CO Buttons .....................................................................................................................................70
Supervision .....................................................................................................................................72
Voice Mail Integration ..........................................................................................................................72
Message Mailbox ...........................................................................................................................72
Message Retrieval ..........................................................................................................................73
Call Forward to Voice Systems ......................................................................................................75
Chapter 3 – LCD Operation
Control Buttons ................................................................... ......... ......... ......... .......................................77
Soft Keys ..............................................................................................................................................79
Soft Key Display ............................................................................................................................80
How to Use Soft Keys ....................................................................................................................80
Soft Key Prompts ...........................................................................................................................82
Busy Lamp Field (BLF) Display ..........................................................................................................83
Caller ID/ANI/DNIS Information Mode ..............................................................................................84
DNIS ..............................................................................................................................................84
ANI/Caller ID .................................................................................................................................84
Call Park Orbit List Display .................................................................................................................85
Retrieve and Auto Dial Lost Calls ........................................................................................................86
Messages, Memos, and Name Display .................................................................................................87
Messages ...............................................................................................................................................89
System Messages 60~64 ................................................................................................................90
System Messages 65~99 ................................................................................................................90
Station Messages ............................................................................................................................90
Message Notifications ....................................................................................................................93
Silent Messaging (Busy Station) ....................................................................................................95
Memos ..................................................................................................................................................96
Speed Dial Memos ................................................................ ......... ............................................. ...96
Timed Reminders ...........................................................................................................................98
Name/Number Display .........................................................................................................................98
iv Strata DK Digital Telephone 5/99
Contents
Chapter 4 – Add-on Module/DSS Console
Chapter 4 – Add-on Module/DSS Console
DADM ................................................................................................................................................101
DSS Console .......................................................................................................................................103
[DSS] Button ......................................................................................................................................104
Features ...............................................................................................................................................104
Calling a Station ...........................................................................................................................104
Transfer to an Idle Station ............................................................................................................104
Call Transfer with Camp-on .........................................................................................................105
Call Answering (CO Line) ...........................................................................................................106
Speed Dial ........................................................... ......... ................................................................106
Paging ...........................................................................................................................................106
Call Forward Override ([DSS] Override) ....................................................................................106
Night Transfer ..............................................................................................................................107
CO Line Access Codes .......................................................................................................................109
Feature Access Codes .........................................................................................................................110
Paging Access Codes ..........................................................................................................................110
Speed Dial Access Codes ...................................................................................................................111
Flexible Directory Numbering ............................................................................................................113
Centrex Feature Buttons .....................................................................................................................113
Ringing Repeat ...................................................................................................................................113
Delayed Ringing .................................................................................................................................114
Strata DK Digital T elephone 5/99 v
vi Strata DK Digital Telephone 5/99
Introduction
This guide describes how to use the 2000-series digital telephones for Strata DK systems. Models covered in this user guide include digital telephones equipped with a Liquid Crystal Display (LCD) and/or speakerphone. Also discussed are Digital Add-on Modules (DADMs) and the Direct Station Selection (DSS) Console. The Strata DK systems which support this equipment are:
♦ DK14 ♦ DK16e/16 ♦ DK40i/40 ♦ DK424/DK280 (Release 3.0 or higher)
Note This user guide incorporates the information in the Strata DK’s Liquid Crystal Display
Digital Telephone User Guide and the Add-on Module and Direct Station Selection Console User Guide. Those guides are discontinued.
Strata DK Digital Telephone 5/99 vii
Introduction
Organization
Organization
♦ Chapter 1—The Grand Tour provides an overview of the equipment, buttons, Light
Emitting Diodes (LEDs), and LCDs.
♦ Chapter 2—Features describes the available digital telephone features in alphabetical
order. Detailed instructions on using each feature are covered.
♦ Chapter 3—LCD Operation includes an e xpl ana ti on o f t he Contr ol but to n and Soft Key
operations. Features which are available only on the LCD digital telephone are presented alphabetically and include detailed LCD displays.
♦ Chapter 4—Add-on Module/DSS Consoles describes the DADM and DSS console
features and buttons.
♦ Appendix A—Access Codes provides instructions for programming a sequence of steps
or access codes onto feature buttons. It includes CO Line Access Codes, Paging Group Codes, Feature Access Codes (User Programmable Buttons), and Speed Dial Access Codes.
♦ Appendix B—Centrex Application describes the Centrex features which may be
available with your Strata DK system.
♦ Appendix C—Button Labels lists the feature button designations of the 2000-series
digital telephone models.
How to Use This Guide
We suggest that you read this entire guide and get acquainted with the Strata DK digital telephones and its features. Once you become acquainted with the basic features, you can use this guide in conjunction with the Digital Telephone Quick Reference Guide.
viii Strata DK Digital Telephone 5/99
Conventions
Introduction
Conventions
The left column gives you single or numbered
The right column gives the immediat e response t o your action. This column also includes additional notes and comments.
steps that you need to perform a procedure.
Note Elaborates specific items or references other information. Within some tables, General
Notes apply to the entire table and numbered No tes apply to sp ecific items.
Important! Calls attention to important instructions or information.
Letters in [brackets] represent buttons which have Directory Numbers on them. For example:
[PDN] represents a Primary Directory Number (also known as an Extension
Number for your telephone.
[SDN] represents a Secondary ap pearance of a [PDN]. A [PDN] whi ch appears on
another telephone is considered an [SDN].
[PhDN] represents a Phantom Directory Number button (an additional Directory
Number).
[DN] represents a Directory Number button (also known as an Extension or
Intercom Number). Whenever [DN] is used in this guide, it means the user can use any [PDN], [SDN], or [PhDN].
[DSS] represents the dir ectory nu mber of anot her stat ion which is a ccessed f rom a
DADM or DSS Console when this button is pressed.
([WUDEROG
represents buttons on a telephone.
~ means “through”
+ is used for multiple key entr ies.
➤
denotes the step in a one-step procedure.
Strata DK Digital T elephone 5/99 ix
Introduction
Related Documents
Related Documents
Refer to the following documents for more information:
♦ Digital Telephone Quick Reference Guide ♦ PC/Data Interface User Guide ♦ System Administrator Guide
x Strata DK Digital Telephone 5/99
The Grand Tour 1
This chapter familiarizes you with the controls and indicators located on your digital telephone. Understanding the function of the feature buttons and their associated LEDs will improve your efficiency in using the telephone and will help you take advantage of all of the benefits your telephone offers.
Toshiba digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features are accessed with a feature button or a brief access code.
If your telephone is equipped with an LCD, information and feature prompting makes call handling more efficient and provides easy access to frequently-used features. Abbreviated feature prompts guide you through specific tasks.
In addition to the standard features, the LCD telephones provide Alphanumeric Messaging, Busy Lamp Field (BLF) Iden tification, Ce ntral Office (CO) Line Identification, Timed Reminders with Messaging, Speed Dial Memo Directory Dialing, User Name/Number, Call Duration, Date/Time of Day displays, and the ability to display na mes an d te lephone numbers of outside, incoming callers.
Telephones equipped with a speakerphone, enable you to make and receive outside and internal ca lls without lifting the hands et.
Feature operations in this guide use the button designations for the 2000-series models. The following telephone models belong to the 2000-series (see Figure 1 on Page 2):
♦ DKT2010-H (10-button model that enables users to answer internal calls without lifting
the handset)
♦ DKT2010-SD (10-button model equipped with a LCD and a speakerphone which enables
users to make and receive outside and internal calls without lifting the handset)
♦ DKT2020-S (20-button speakerphone model which enables users to make and receive
outside and internal calls without lifting the handset)
Strata DK Digital T elephone 5/99 1
The Grand Tour
♦ DKT2020-SD (20-button speakerphone model equipped with an LCD, and a
Buttons
speakerphone which enables users to make and receive outside and internal calls without lifting the h andset).
LCD Display
Handset
Red/Green LED Indicators
Dial Pad
0539
LCD Control/Soft Key Buttons
Flexible Buttons
0539
Fixed Buttons Microphone Location
Figure 1 20-button Digital Speakerphone with LCD
2 Strata DK Digital Telephone 5/99
The Grand Tour
Buttons
There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., 0LF, 0VJ, 5HGLDO,
+ROG, &RQI7UQ, 9RO
(see Figure 1). The flexible buttons consist of Directory Number (Primary, Secondary, Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by telephone.
Fixed Buttons
The fixed buttons are located on your dial pad and enable you to perform standard functions quickly and easily.
Table 1 Fixed Button Definitions
Button Definitions
▲
, and9RO▼) are standard to every Strata DK 2000-series telephone
Buttons
&QI7UQ
(Conference/ Transfer)
+ROG ➤ Press once to hold internal or outside calls. The
➤ Press to set up conference and transfer calls (see “Confere nce Calls” on
Page 37).
Line LED flashes green at t he i nternal hol d rate. ...or press twice to enable Exclusive Hold. The
Line LED flashes green at the exclusive hold rate.
Note Exclusive Hold enables you t o pl ac e a ca ll on hold so that only y ou or
somebody using a Call Pickup code at another station can retrieve it.
To retrieve a call on hold:
➤ Press /LQH or [DN] which is on hold
...or if the call is on Exclusive Hold, from another station dial  plus your [DN], or dial   plu s the CO line number (001 ~200) tha t the call is held on.
If a call is not retrieved by a certain time (set in system programmi ng), it recalls back to y our pho ne. You hear repeated recall tone (or if you are on the phone, you hear recall tone twice).
HOLD LINE 10 JAN 01 SUN 12:19
HOLD LINE 201 LINE 10 RECALL
Strata DK Digital T elephone 5/99 3
The Grand Tour
Buttons
Table 1 Fixed Button Definitions
Button Definitions
+ROG
(continued)
If the held party hangs up, the call is released and the CO provides a hold­release signal.
Note If your telephone is programmed for Automati c Hold, exis ting calls are
A different call can be held on each [DN] or /LQH button on your pho ne. Each tim e you press 6FUROO, a different [DN] or /LQH is selected. The selected button’s LED flas hes rapidly a nd your LCD dis plays information for the call holding on that button (samples shown at right).
0LF
➤ Press to toggle the microp hone ON/O FF while the tele phone is in use. The
(Microphone)
Notes
♦ The microphone and accompanying LED are always ON when receiving
♦ Each station’s Mic can be set in system programming to switch ON/OFF
♦ To talkback to an HS-OCA call, press and hold Mic and talk over your
♦ Mic functions on Handsfr ee Answerbac k and OCA calls for privacy.
(Continued)
automatically placed on hold when you answer a call or make another call. (See “Automatic Hold” on Page 22.)
CO LINE 02
HOLD
DN 202
HOLD
LED indicates the status of the microphone.
“voice first” internal [DN] calls to en able Handsfr ee Answerback an d OFF if you receive a ring-fi rst cal l. Mic may be ON/OF F when placi ng an on- hook CO line or internal [DN] call.
with one touch, to switch OFF only while pressed and held, or to be either ON/OFF at the start of handsfree dialing.
telephone handse t/head set. The L ED an d microph on e rema in OFF during OCA talkback operation (see “HS-OCA” on Page 52).
0VJ
(Message)
5HGLDO
4 Strata DK Digital Telephone 5/99
➤ When Msg LED flashes, press 0VJ to call back the station or voice mail
device that activated the LED (see “Message Waiting” on Pa ge 48). Th is is the telephone’s [PDN] message waiting button.
➤ Press the same [DN] or /LQH that you used to dial the original number.
Press 5HGLDO. The last number called is redialed.
Note If you have Automatic Line Selection, you must first lift the handset.
The Grand Tour
Buttons
Table 1 Fixed Button Definitions
Button Definitions
6SNU
(Speaker)
➤ Press to toggle the speaker ON/OFF. The LED indicates the status of the
Notes
♦ 6SNU must be pressed and held down when switching from Handset to
♦ Also selects a line or the internal [PDN] if programmed for auto preference
▲
9RO
9RO▼
➤
Flexible Buttons
All flexible buttons must be programmed for your tel eph one in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments.
Line Buttons
(Continued)
speaker.
Speakerphone mode.
in system programming. Can be used to disconnect on-hook speakerphone calls.
Press to adjust volume levels (see “Volume Controls” on Page 10).
You may have buttons designated as directly access outside Central Office (CO) lines.
/LQH and/or 3RROHG/LQH*US which enable you to
3RROHG/LQH*US enables you to access
available CO Lines from a group of lines appearing under one button. If your telephone does not have a
/LQH or 3RROHG/LQH*US button and you want to access
outside CO lines, you can use access codes. For a listing of these codes, see “Access Codes”
on Page 109.
Directory Number [DN] Buttons
The [DN] buttons consist of: [PDNs], [SDNs], and [PhDNs]. They are used to initiate or answer a call and are known as your extension or intercom number(s). You can have multiple [DN] buttons on your telephone (see Figure 2), including [DNs] belonging to another telephone, [SDNs].
Incoming calls ring yo ur t ele phone’s [PDNs] from the top down. For example, incoming calls to Station 10’s [PDNs] first ring the “10-1” button, then “10-2,” and finally “10-3.” Your [PDN] is considered busy only when all of the [PDNs] are being used by your telephone or other telephones, and/or when your telephone is on any type of CO Line or [DN] call.
Strata DK Digital T elephone 5/99 5
The Grand Tour
Buttons
If you have an LCD telephone, you can find out the actual Directory Number of a [DN] button by pressing the [DN] you want to display and dialing
. The number () displays.
T ab le 2 Directory Button Definitions
Button Definitions
DN = 210
[PDN] Primary Directory Number
[SDN] Secondary Di rectory Number
[PhDN] Phantom Directory Number
Press to answer a call to the Primary Directory Number or to initiate a phone call. The [PDN] is specifically your Extension Number or Intercom Number. Your telephone can have up to four [PDN] buttons with your number. You can set Call Forward and Voice Mail ID code for your [PDN].
A [PDN] of another telephone which appears on your telephone is considered a [SDN]. You cannot set Call Forward and Voice Mail ID code for [SDNs] on your telephone.
Up to eight Phantom Directory Numbers can be dedicated to a station or shared by a group of stations. One example of a Phantom Directory Number application is when it is used as a common phone number for an entire department. For instance, when the [PhDN] appears on a group of telephones, such as the Sales Department, it will ring on all of the telephones of the group when it is called. You can only set Call Forward and Voice Mail ID code for [PhDNs] that are owned by your telephone. You can have a separate message waiting button and mailbox for up to four [PhDNs] on your telephone.
6 Strata DK Digital Telephone 5/99
The Grand Tour
Buttons
2516
Phantom Directory Numbers [PhDNs]
Secondary Directory Numbers [SDNs] of Station 11
Calls to Station 11 can be originated or answered by Station 10 by pressing the 11-1 or 11-2 button.
Station 10's Primary Directory Numbers [PDNs]
Figure 2 Multiple Directory Numbers Example
Feature Buttons
Preprogrammed feature buttons can be assigned to your telephone and vary for individual telephones. See Table 17 on page 115 for a list of all the possible feature buttons.
54
51
50
11-1
11-2
10-1
10-2
10-3
Station 10
MW/50
58
51
50
10-1
10-2
10-3
11-1
11-2
Station 11
If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments.
If your telephone has not been programmed for a
key in any of the procedures that appear in this guide.

Strata DK Digital T elephone 5/99 7
6SHHG'LDO button, you can substitute the
The Grand Tour
LCD
LCD
In its idle state, the 32-character LCD feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration. Alphanumeric messaging capability is also provided (see “Messages, Memos, and Name Display” on Page 87). All
display functions occur automatically as call processing proceeds. A “+” next to the LCD readout (sample shown at right) on your
telephone indicates there is more data in memory. Press advance through the information. Press display to the User Name display.
All LCD examples in this user guide are shown with Soft Keys turned OFF. If your telephone has Soft Keys turned ON, the displays may be different (e.g., the information on rows 1 and 2 is reversed), but they still enable you to follow the steps in this guid e.
LCD Buttons
There are two sets of buttons available with the LCD, Control and Soft Key (see Figure 3). The Control buttons co nsi st of t he Mode, Page and Scroll functions, whi le the Soft Keys offer access to frequently-used features that appear as abbreviated prompts above the Control buttons.
Soft Key Prompts
Soft Key and Control Buttons
6FUROO to
3DJH to switch from the CF
TRNS CONF PGE
Mode Page Scroll
CF-A 201-203+
JAN 01 TUE 12: 19
0622
Figure 3 LCD Buttons (with sample Soft Keys)
Both sets of buttons cannot be active at the same time.
♦ Soft Keys are active when the Soft Keys are turned on and the telephone is active (on a
call).
♦ Control buttons are active when the Soft Keys are turned off and/or the telephone is idle.
(See Chapter 3 – LCD Operation for an explanation of how to use these buttons.)
8 Strata DK Digital Telephone 5/99
LED Indicators
Each line and feature button has a LED next to it which indicates the status of the line or feature associated with the button.
Line LEDs light red or green and flash at varying rates to indicate call status (see Table 3).
Table 3 LED Indicators
The Grand Tour
LED Indicators
Use
Line or [DN] In-Use
(access outside line)
Incoming Call
(while ringing)
Hold (outside line)
Your Station (Green) Other Station (Red)
Interval Rates
2 seconds on, 1/8 second
off— 1/8 second ON/OFF 1 second on at 10 pulses/
second—1 second OFF 4 pulses/second for 1/8
second ON/OFF
steady
one second ON/OFF
1/2 second ON/OFF
Note If using 3RROHG/LQH*US, the
hold indication is only at the station that places the call on hold.
Hold – Consultation
(during consultation/transfer to another station)
Hold – Exclusive (outside line) 10 pulses/second steady Hold – Recall
(when held call recalls your idle stati on)
Hold – Exclusive Recall
10 pulses/second steady
1 second at 2 pulses/second, 1 second at 10 pulses/second
1 second at 2 pulses/second, 1 second at 10 pulses/second
flashes
steady
Internal Call
(while station ringing)
Busy Station Transfer
(outside call transferred to your busy station from a designated station or AA)
After disconnecting first call... 10 pulses/second 2 pulses/second
Alert Signal .5 seconds 4 seconds Conference 10 pulses/second steady
Strata DK Digital T elephone 5/99 9
Your [PDN] flashes 10 pulses/
second—1 second off 4 pulses/second, 1/8 second
ON/OFF
[SDN] red flashing or green ring ing
3/4 second on, 1/8 second OFF
The Grand Tour
On-hook/Off-hook
On-hook/Off-hook
Some procedures in this user guide instruct you to perform a step while “on-hook” or “off­hook.” These terms refer to the position of the handset. “Off-hook” indicates that the handset should be lifted off of the telephone cradle. “On-hook” indicates that the handset should remain in the cradle and should not be lifted.
Volume Controls
Your telephone has a volume incr ease and decr ease bu tton f or co ntrol ling sp eaker a nd ha ndset volume levels.
You must hold down either button ( change to occur. If you continually hold down either button, the volume continually changes about every half second until the level l imit is reached.You hear ring tone as l ong as you press a Volume button when your telephone is idle.
The method for changing fe ature volume varies. Some fe atures can be adjusted us ing only the
9RO ▲/9RO ▼ (see Table 4) and others require additional buttons (see Table 5 on page 11).
Table 4 Using only Vol ▲/Vol ▼
Feature
Ring Tone Volume/Incoming Handsfree Answerback and Speaker OCA
Handset Receiver Off-hook After a call is terminated and the handset is on-
9RO ▲/9RO ▼) for at least 1/8 second for any volume
Phone Status
On-hook, Idle
Adjusting the ring tone volume also changes the volume level of incoming Handsfree Answerback and Speaker OCA calls before they are answered by pressing a [DN].
hook, the volume level returns to the “original” level for the next call. This “original” level can be adjusted to higher/lower in system programming.
Comments
10 Strata DK Digital Telephone 5/99
Table 5 Using Vol ▲/Vol ▼ with Other Buttons
The Grand Tour
Volume Controls
Feature
Microphone Sensitivity On-hook/
Handset/Headset Call Waiting Tone
Muted Tone Burst
Phone Status
Off-hook
On-hook/ Off-hook
On-hook/ Off-hook
On-hook [DN] followed by
Note Tone sent for Busy
or DND Override, Call Transfer with Camp-on, etc.
Press Comments
While pressing, hold 0LF and 9RO ▲/9RO▼ for three seconds.
While pressing, hold 5HGLDO and
▲
9RO While pressing,
hold 5HGLDO and
▼
9RO
 then 9RO
▲/9RO▼
The Mic LED flashes about six times while setting the sensitivity. When the microphone is set for the lowest or normal sensitivity, the Mic LED lights steady when the telephone is busy on a speakerphone call.
The tones are received over the handset/headset and speaker.
The tones are received over the speaker.
You hear the muted tone for 15 seconds or un til disc onnected by pressing 6SNU.
Ringing, Handsfree Answerback, and Speaker OCA.
Speaker On-hook,
Strata DK Digital T elephone 5/99 11
On-hook  followed by
9RO▲/9RO▼
[DN] followed by
idle
9RO▲/9RO▼
Your phone rings for 15 seconds or until disconnec ted by pressin g 6SNU. Enables you to check if you can hear ringing at a distance f rom your telephone.
After you press a [DN], you hear dial tone.
Adjusts Internal and CO Dial Tone, Background Music.
The Grand Tour
Volume Controls
12 Strata DK Digital Telephone 5/99
Features 2
This chapter lis ts al l the di gital tele phone f eatur es in alp habeti cal o rde r begi nning o n See Page
17. These features can be performed on 2000-series digital telephones equipped with or
without LCDs. Features which require a telephone equipped with a speakerphone are noted.
Before You Begin
If you are a new user of the Strat a DK digit al teleph one, you need t o find ou t if you r telepho ne has been set up for Automatic Line S election and Ringi ng Lin e Preferen ce. You will also ne ed to know if your telephone has tone or voice first signaling when you receive an internal call:
♦ Tone Signaling rings. ♦ Voice First Signaling does not ring; instead you hear a long tone, then the caller’s voice.
Each of these features are enabled in system programming and determine how you will make and answer calls on your telephone.
Automatic Line Selection
You have Automatic Line Selection, if you hear dial tone and the [DN], Line, or Pooled Line Grp LED lights steady green. The LCD displays the station number (
201) and the seized CO line (sample
USING LINE 11
shown at right).
➤ Lift the handset or press 6SNU.
You do not have Automatic Line Selection, if you hear silence.
➤ Press an available [DN] or /LQH before dialing.
Strata DK Digital T elephone 5/99 13
NO. 201
Features
Quick Reference
Ringing Line Preference
You have Ringing Line Preference, if you can answer a line ringing your station by lifting the handset or pressing button associated with the ringing call (flashing LED) to answer the call.
6SNU. You do not have Ringing Line Preference, if you have to press the
If your telephone does not have Automatic Line Selection, press the flashing [DN] or first, before using the handset or
Signaling
If you hear a long tone, followed by a caller’s voice, you have Voice First Signaling.
➤ Talk in the direction of your telephone
...or answer the call as you normally would using either the handset or
If you hear successive ring tones, you have Tone First Signaling.
➤ Lift the handset or press 6SNU.
Note You ca n change to t he alter nate s ignal ing met hod when mak ing a cal l on a call -by-ca ll
basis by pressing
Quick Reference
The following is a quick reference chart for using your telephone’s standard features.
Making an Internal Call
1. Lift the handset or press
6SNU
/LQH
6SNU.
6SNU.
after dialing an internal telephone number.
...or if you do not have Automatic Line Selection, press a [DN].
2. Dial a directory number (
201).
3. When finished with the call, hang up or
6SNU.
press
14 Strata DK Digital Telephone 5/99
NO. 203
201
Making an Outside Call
Features
Quick Reference
1. Lift the handset or press
6SNU
...or if you do not have Automatic Line Selection, you must also:
/LQH
press
3RROHG/LQH
...or
*US
...or [DN], then enter a CO line or line group access code (see “CO Line Access
Codes” on Page 109).
2. Dial the telephone number.
3. When finished with the call, hang up or
6SNU.
press
The LED flashes green and the digits are displayed as you dial.
The display automatically changes from dialed number to elapsed time after a programmed period. After you hang up, elapsed time is displayed for 15 seconds and then changes to date/ time display.
NO. 203
USING LINE 6
NO. 203 5551374
NO. 203
00: 13: 23
Making an Outside Call to an ISDN Trunk
1. Access an outside CO line
2. Dial the number.
3. Press
Strata DK Digital T elephone 5/99 15
6WDUW. The dialed digits will not be sent until you press this button or
until the ti mer expires. Se e “ISDN Outgoing Calling” on Page
47 for more info rmation on ISDN calls.
Features
Quick Reference
On-Hook Dialing
1. Press have Automatic line selection).
2. Access an outside line and dial a telephone number.
3. Lift the handset when the called p arty answers.
4. When finished with the call, hang up or press
Answering Calls
When you receive an incoming call, the LCD displays either the CO line (
10)
... or the station’s [PDN] (
➤ Lift the handset or
press
6SNU(if you
6SNU.
6SNU
Note If you have a full speakerphone, you do not have to lift
the handset.
LINE 10 RINGING
210).
210 CALLING
The green LED changes from incoming call rate to the in-use rate. Your LCD displays the answered line.
NO. 203
NO. 203
...or if you do not have Ringing Line
For information on Caller ID/ANI/DNIS LCD displays for incoming calls, see Chapter 3 – LCD Operation.
Preference, press the flashing [DN],
3RROHG/LQH*US
or
/LQH,
and lift the handset.
16 Strata DK Digital Telephone 5/99
Incoming Call Notification
Muted ringing while you are on a call indicates an incoming call. If another call comes in during the first call, release, transfer, or place the call on hold, then answer the second call.
➤ Press 5HOHDVHDQG$QV
...or hold down the hookswitch for about one second.
Account Code Calls
Entered before or af ter a cal l, Account Codes (i.e ., Forced, Voluntary) can be us ed for a vari ety of reasons including billing, tracking, and line restriction applications. Account Codes are recorded by the system and can, along with the details of the calls, be printed on a Station Message Detail Recording (SMDR) report.
Forced Account Codes (Verified/Non-Verified)
Some applications require you enter an Account Code, called a Forced Account Code, before dialing a telephone number.
Features
Account Code Calls
If the system is set for Verified Account Codes, station users must enter specific codes when entering the Force d Acc ount Code( s) or the call does not execut e. Verified Account Codes are established in system programming or by designated stations.
➤ To dial using a Forced Account Code Emergency Override of Forced Account Codes
You can bypass Forced Account Code require me nts with th ree eme r gency num bers, inc luding
911. See your System Administrator for these numbers:
1) 911 2) _______ 3) _______
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are usually optional. They can be entered after accessing a CO line or during a call, to keep track of the call for client billing purposes.
An exception is a Voluntary Account Code which is required to change the Toll Restriction classification of your station. The code gives you access to telephone numbers outside your usual dialing ar ea and must be ente red prior to dial ing the t elephone nu mber. As an example, if your station is restricted to local area calls, you can make out-of-state calls by using a Voluntary Account Code set in system programming.
If the system is set for Verified Account Codes, station users must enter specific codes when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report.
Strata DK Digital T elephone 5/99 17
Features
Alarm Reset
➤ To dial using a Voluntary Account Code
1. After accessing a CO line, press
&RGH
$FFRXQW
...or 6SHHG'LDO+

...or
 if your
telephone does not have a speed dial button.
2. Enter the Account Code.
Your conversation is not interrupted.
ENTER ACCT CODE
Note If the Voluntary Account
NO. 204
Code is not required to dial out, the account code can be entered during a call.
When your station is set for Verified Account Codes, you hear a half
CODE VERIFIED
NO. 204
second confirmation tone if the code is valid.
The outside party is not able to hear any tones (e.g., confirmation tones) when the Account Code digits are being entered. If your station is programmed not to verify Account Codes, you do not hear a confirmation tone.
If the code is invalid, you hear two short tones.
CODE NOT VALID
NO. 204
3. Dial another account
The last code entered is recorded. code by repeating Steps 1 and 2.
4. Dial a telephone number.
Any digits dialed after the c ode is e ntered i n Step 2 is t reated a s part of a telephone number.
Alarm Reset
Your Strata DK system can be connected to a facility alarm system. All telephones produce a startling tone whenever this alarm is activated.
➤ To reset the alarm
➤ Press $ODUP5HVHW.
18 Strata DK Digital Telephone 5/99
Alert Signaling
Alert Signaling enables you to send an alert sound to a predesignated (partner) station by
pressing a single button. This feature is based on the “buzz” key, where, for example, a manager might alert his/her administrative assistant to enter the office.
Features
Alert Signaling
You can have as many as four other telephones. An Alert Signal is sent eve n i f t he a ler t ed t el epho ne i s busy (on/off-hoo k) or in the DND or Call Forward mode.
$OHUW6LJQDO(s) to send or receive an Alert Signal to/from
➤ To send an Alert Signal
➤ Press $OHUW6LJQDO. An alert tone sounds at the designated station.
Attendant Console Calling
Up to four Attendant Consoles can be installed per system. There can be up to three ways to call the Attendant Console, depending upon system programming.
➤ To call any attendant console
➤ Press a [DN] + . The call rings the Attendant Console’s button. Dial calls
rotate between the cons ole s if more th an one cons ole is in stal led .
➤ To call a specific console
➤ Press a [DN] + the
console’s [DN].
The call rings t he console’s ,Q'1 (incoming [DN] butt on). Your System Administrator can provide the Attendant Console(s)
,Q'1s.
➤ To call all consoles for an emergency
➤ Press a [DN] + the
emergency access
.
code
Strata DK Digital T elephone 5/99 19
The call rings the
(PJU button on all attendant consoles.
Features
Automatic Busy Redial (ABR)
Automatic Busy Redial (ABR)
After reaching a busy outside number, you can activate ABR so that the Strata DK system automatically redials the number at regular intervals. If the system redials an outside number that is still busy, ABR resets and tries again. This feature may not be allowed on some (or all)
lines in your system—depending on the telephone line type connected. ABR is not attempted while your station is busy, but continues to
time-out. The system inse rts a pause ( the number.
➤ To activate ABR
1. When you reach a busy number, press
$XWR%XV\5HGLDO
...or
2. Hang up ...or press
3. The sys tem redials, up to 15 times, every 30 or 60 seconds (depending on system programming).
4. Your telephone receives ring tone, when ABR dials the number and it is available.
P) on your LCD before rediali ng
The LED flashes red.
&QI7UQ + . You hear confirmation tone.
6SNU.
The [DN] or Line and Spkr LEDs flash green.
NO. 202
P555 3700
NO. 202
ABR SET
5. Lift the handset or
6SNU and wait
press for the party to answer.
20 Strata DK Digital Telephone 5/99
If you do not pick up the handset or press
6SNU within 30
seconds after a connection is made, you hear a muted ring for another 30 seconds, then the call disconnects.
➤ To cancel ABR
➤ Press $XWR%XV\5HGLDO
...or [DN] + .
Automatic Callback (ACB)
After reaching a busy/DND station, you can set ACB to have the system call you back when the called station becomes available. You can also set ACB to place you in a queue for an available CO line, if you reach a line group in which all lines are busy.
➤ To set ACB
Features
Automatic Callback (ACB)
1. After reaching either a busy/DND station or CO line, press
$XWR&DOOEDFN
.
...or
2. Hang up ...or press
6SNU.
3. Your telephone rings at a fast rate when the called station or CO line becomes idle.
You hear busy tone, followed by dial tone (two secs.), then busy tone.
INT 210 ACB SET
NO. 204
When you set ACB at a busy station, its number (
210) displays.
When you set ACB at a busy line group, its access code number ( displayed.
801) is
INT 801 ACB SET
NO. 204
You can make other calls while waiting for the called station/ line to become available.
For busy/DND station: the [DN] LED flashes green (incoming call). The station number you called (
210)
210 ACB
NO. 204
displays. For busy CO line: the [DN] LED from
which you attempted to first access
LINE 3 ACB
NO. 204
the line flashes red (incoming call
rate). The seized line’s number (
3)
displays.
Strata DK Digital T elephone 5/99 21
Features
Automatic Hold
4. Answer within thre e rings to prevent the callback from being cancelled.
After you answer, you hear a single tone, and the LED flashes green (in-use).
If you hear a busy tone after answering a callback, the called party is already on another call or the line has already been seized or has received an incoming call. Your request is not cancelled. You will be called again the next time a line becomes idle.
5. If you were attempting to make an
If the original call was ma de usin g LCR, the t elepho ne number
is automati cally dialed. outside call and did not use LCR, you must now redial the telephone number.
➤ To cancel ACB (to busy or DND station)
➤ Press $XWR&DOOEDFN or [DN] + .
Automatic Hold
Automatic Hold enables you to automatically place a call on hold by pressing another outside
/LQH or a [DN] button—there is no need to press +ROG. You can also switch between calls
without having to press existing calls drop if you do not press
+ROG. Your telephone must be programmed for th is fe ature , other wise
+ROG before a nswering or making anot her call.
➤ To use Automatic Hold
➤ While on a call, press another /LQH or [DN] to receive/originate a new call. The LED of
the accessed line flashes (in-use). The first call is put on hold and the LED flashes (on­hold).
➤ To switch between calls
➤ Press /LQH or [DN] of the held call. The LED of the line just accessed flashes (in-use).
The LED of the Line or [DN] placed on hold flashes (on-hold).
22 Strata DK Digital Telephone 5/99
BGM Over Telephone Speakers
BGM over external speakers is controlled by the System Administrator. If BGM is enabled, you can turn it ON/OFF for your individual station speaker.
➤ To enable/cancel BGM on your telephone speaker
➤ Press 7HO6HW0XVLFto toggle BGM ON/OFF.
Features
BGM Over Telephone Speakers
...or press a [DN] + turn it OFF (ignore busy tone after dialing
Call Forward
If your telephone has more than one [DN], you can assign Call Forward destinations for each [DN] on your telephone (up to one [PDN] and eight [PhDNs]. Each [DN] can be independently set for a dif ferent Cal l Forward feat ure. Call Fo rward must be s et before the call is received and has priority over the Station Hunt feature.
To set call forward from a [PDN] or [PhDN]:
♦ You must set the call forward from your telephone. ♦ Your telephone must be programmed as the owner of the [PDN] or [PhDN].
Note If you hear a re-order tone when following any of the Call Forward steps, your
telephone is not the owne r of the [PDN]/[ PhDN].
If Call Forward is set, the following calls to your station forward (except in Call Forward­External mode):
♦ Internal calls (Handsfree and OCA calls optionally may or may not)
 + 6SNU to turn BGM ON and press a [DN] +  + 6SNU to
 and ).
♦ Auto Attendant calls ♦ CO lines calls that ring only your station ♦ Transferred CO line or station calls
CO lines that ring more than one station do not forward.
Strata DK Digital T elephone 5/99 23
Features
Call Forward
Call Forward Modes
You can set your telephone [PDNs] or [PhDNs] for a variety of Call Forward modes:
♦ Call Forward—All Calls forwards all calls immediately; your telephone does not ring
when called.
♦ Call Forward—Busy forwards c alls immediate ly when your sta tion, [PDN], or [P hDN] is
busy or in the DND mode.
♦ On “tone-first” systems, if your [PDN] appears on more than one button on your
telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use; if there is an idle [PDN], it flashes or rings when called.
♦ On “voice-first” systems, Call Forw ard Busy forwards all calls a ny time your
telephone is in use.
Note Call Forward-All Calls, Call Forward-Busy, Call Forward Busy-No Answer, and Call
Forward-No Answer can be set with the touch of one button. See “Feature A ccess
Codes” on Page 63.
♦ Call Forward—No Answer forwards all calls to your station if you fail to answer within
a designated time (set by you when you enable the feature). Your station can be programmed to bypass Call Forward-No Answer when receiving Voice First (handsfree) calls. Callers can activate voice first or OCA by dialing announcement.
during their voice
♦ Call Forward—Busy/No Answer forwards all calls to your station immediately
whenever you are busy, in the DND mode, or after ringing and you do not answer the call within a designated time (set by you when you enable the feature). Your station can be programmed to bypass Call Forward/No Answer when receiving Voice First (handsfree) calls. Callers can activate ringing and Call Forward by dialing
during their voice
announcement.
♦ On “tone-first” systems, if your [PDN] appears on more than one button on your
telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use; if there is an idle [PDN], it flashes or rings when called.
♦ On “voice-first” systems, Call Forw ard Busy forwards all calls a ny time your
telephone is in use and/or any time all of your [PDNs] are in use by other telephones.
♦ Call Forward—Fixed forwards immediately to a station or voice mail device set in
system programming all i nternal, private or DID CO line calls to your stat ion. Your station does not ring when called. Your station must be assigned with the
&DOO)RUZDUGWR
button in system programming to activate this feature.
24 Strata DK Digital Telephone 5/99
♦ Call Forward—External forwards new incoming calls directed to your [PDN] to a
destination outside of th e system. [PhDNs ] assign ed to your tel ephone do not call forward to external destinations. Internal calls and transferred calls to your [PDN] also do not forward to external destinations.
Only incoming calls over CO lines dedicated to immediately r ing your [ PDN], th e pri vat e
/LQH button, and/or DID line, call forward externally. Any of the other Call Forward
CO modes can be set for your [PDNs] or [PhDNs] simultaneously with Call Forward­External.
Using Call Forward Buttons
If your telephone has been system programmed for a Call Forward button, you can use one of the following Call Forward buttons to set the feature for a [PDN]:
)UZG%XV\ ([WHUQDO
, &DOO)UZG1R$QVZHU , &DOO)UZG%XV\1$QV, &DOO)RUZDUG
, and &DOO)RUZDUGWR(Call Forward–Fixed feature).
Using Access Codes
If your telephone has not been programmed for Call Forward buttons or you are forwarding a [PhDN], you must use access codes to set the Call Forward feature.
Features
Call Forward
&DOO) UZG$OO&DOOV, &DOO
LCD Telephones
The LCD on your telephone provides you with call forwarding information.
Make CF Call
When you call a [DN] that is forwarded [203], the [DN] you called is shown first.
The display changes to the [DN] where your call forwarded (
210).
Receive CF Call
When a call i s forwarded to your [DN] (
210), the calling [DN] (205 ) is
displayed on the left and the [DN] called is displayed on the right [203].
Note The LCD examples shown in the following sections are identical to those on your
telephone’s LCD. At times, the entries on the di sp la y will scroll of f t he LCD and only portions of the entries will remain.
Strata DK Digital T elephone 5/99 25
NO. 201
203
NO. 201
210
NO. 201
205 CALL 203
Features
Call Forward
Call Forward–All Calls
1. Press &DOO)UZG$OO
&DOOV
...or [PDN]/[PhDN] +
.
2. Enter the destination [DN].
3. Press
&DOO)UZG$OO
&DOOV
...or 6SNU (if access code used).
➤ To cancel a Call Forward—All Calls
➤ Press &DOO)UZG$OO&DOOV + 6SNU
...or [PDN] +  + 6SNU.
Call Forward–Busy
1. Press
&DOO)UZG
%XV\
...or [PDN]/[PhDN] +
.
The LED flashes red.
You hear confirmation tone after
 is dialed.
The LED lights steady red and calls forward to the stored directory number [203].
The LED flashes red. You hear confirmation tone after
 is dialed.
CALL FORWARD TO
NO. 201
NO. 201
ALL FORWARD TO 203
CF-A 201-203
JAN 01 TUE 12: 19
NO. 201
CALL FORWARD TO
2. Enter the destination [DN].
3. Press
&DOO)UZG
%XV\
...or 6SNU (if access code used).
26 Strata DK Digital Telephone 5/99
The LED lights steady red and calls forward to the stored directory number [203].
ALL FORWARD TO 203
NO. 201
CF-B 201-203
JAN 01 TUE 12: 19
➤ To cancel a Call Forward—Busy
➤ Press &DOO)UZG%XV\ + 6SNU
...or [PDN] +  + 6SNU.
Call Forward–No Answer
Features
Call Forward
1. Press
&DOO)UZG1R
$QVZHU
...or [PDN]/[PhDN] +
.
2. Enter the destination [DN].
3. Press
Note Skip this step, i f
6SHHG'LDO.
you pressed
)UZG1R $QVZHU
in
&DOO
Step 1.
4. Enter the time delay
a) seconds.
(
Note Skip this step if
you do not want to change the time.
The LED flashes red. You hear confirmation tone after
 is dialed.
The pre-set time delay for calls forwarding is 12 seconds.
The LCD displays the amount of time entered (
16).
CALL FORWARD TO
NO. 201
NO. 201
ALL FORWARD TO 203
NO. 201
LL FORWARD TO 203*
NO. 201
FORWARD TO 203*16
5. Press
&DOO)UZG1 R
$QVZHU
...or 5HGLDO, then
6SNU (if access code
was used in Step 1).
➤ To cancel a Call Forward—No Answer
➤ Press &DOO)UZG1R$QVZHU + 6SNU
...or [PDN] +  + 6SNU.
Strata DK Digital T elephone 5/99 27
The LED lights steady red and calls forward to the stored directory number [203].
CF-NA 201-203
JAN 01 TUE 12: 19
Features
Call Forward
Call Forward–Busy/No Answer
1. Press
&DOO)UZG
%XV\1$QV
...or [PDN]/[PhDN] +
.
2. Enter the destination [DN].
3. Press
Note Skip this step, i f
6SHHG'LDO.
you pressed
)UZG%XV\ 1$QV
in Step 1.
&DOO
4. Enter the time delay
a) seconds.
(
Note Skip this step, i f
you do not want to change the time.
The LED flashes red. You hear confirmation tone after
 is dialed.
The pre-set time delay f or calls to ring before forwarding is 12 seconds.
The LCD displays the amount of time entered (
16).
CALL FORWARD TO
NO. 201
NO. 201
ALL FORWARD TO 203
NO. 201
LL FORWARD TO 203*
NO. 201
FORWARD TO 203*16
5. Press
&DOO)UZG1 R
$QVZHU
...or 5HGLDO, then
6SNU (if access code
The LED lights steady red and calls forward to the stored directory number [203].
CF-BN 201-203
JAN 01 TUE 12: 19
used in Step 1).
➤ To cancel a Call Forward—Busy/No Answer
➤ Press &DOO)UZG%XV\1$QV + 6SNU
...or [PDN] +  + 6SNU.
28 Strata DK Digital Telephone 5/99
Call Forward–Fixed
➤ Press &DOO)UZGWR. The LED lights steady red and all calls forward to a station [PDN]
or voice mail device set in system programming.
Features
Call Forward
...or press
&DOO)UZGWR a second time to cancel the feature.
Call Forward—External
1. Store the destination number at Station Speed Dial location Code 49 (RCTUA, B, C/D processors) or location 139 (RCTUE/F processors).
Only perform Step 1 the first time C all Forward-External is set or when you change the destination. It is not necessary to store the destination each time; it remains in system memory.
This feature enables you to forward new incoming calls directed to your [PDN] to a destination outside of the system. [PhDNs] assigned to your tel eph one do not Call Forward to an external destinat ion. Internal calls and t ran sf erred calls to your [PDN] do not forward to external destinations.
Only incoming calls over CO lines dedicated to immediately ring on your [PDN], private CO
/LQH button, and/or Direct In
Dial line calls forward. Any of the other Call Forward modes can be set for your [PDNs] or [PhDNs] simultaneously with Call Forward-External.
Use the Speed Dial storage procedures detailed on See Page
60. When forwarding to an outside destination include the CO
Line (or CO Line group) access code before the telephone number.
Example: 8015833700 801 = CO Line access code
5833700 = Telephone number
2. To set CF-External,
&DOO)UZG
press
([WHUQDO
...or the [PDN] +
.
➤ To cancel a Call Forward—External
➤ Press &DOO)UZG([WHUQDO
...or [PDN] +  + 6SNU.
Strata DK Digital T elephone 5/99 29
See Table 12 on page 109 for CO Line/Line Group access
codes. The LCR access code “9” cannot be used. Incoming calls forward to the destination stored at Station
Speed Dial Location 49.
Features
Call Forward
Remote Destination Change
If Call Forward-External mode is set at your station, you can change the forwarding destination from a telephone outside of the system.
➤ To change the destination number
1. Call into the DK system over a CO line programmed for the DISA feature.
2. After you rec ei ve di al tone, press
 then
dial your [PDN].
3. Enter the Remote Call Forward-External security code.
4. Enter the new destination number. You can enter an internal number, Voice Mail number or, a CO line access code plus an external telephone number. With some system s, you can dial a line group code instead of a CO line number access code. (See
Appendix A—T able 1 for access code information.)
You hear ringback tone signal, then internal dial tone for 10 seconds.
Try again if you hear busy tone.
Note See the System Administrator for DISA telephone
numbers.
You hear a confirmation tone. If a number is not dialed, the system automatically makes the
DISA CO line ring as a normal incoming call. Then, if the call is not answered within 15 seconds after the ringing starts, it disconnects.
You hear a confirmation tone. See the System Administrator for the security code which is assigned to your telephone in system programming.
5. Press
. You hear a confirmation tone.
30 Strata DK Digital Telephone 5/99
Call Park Orbits
The Call Park featur e enabl es you to hol d a ca ll t emporar ily i n an or bit ( the a rea whe re the call is held). Anyone can retri eve the call from the orbit usi ng the same or a di ff erent sta tion. There are 20 General Park Orbits for the system and 1 Personal Park Orbit for each station.
Once you have parked a call in an orbit, you can:
♦ Hang up and retrieve the parked call at a later time ♦ Originate another call ♦ Access a voice paging device to announce the parked call for pickup from another station
If you park a call and it is not retrieved the following occurs:
♦ If your station is idle when the system Call Park recall timer expires, the parked call
automatically recalls to your station.
♦ If your station is busy, the parked call camps-on.
If you have an LCD telephone, you can let the system automatically select an available orbit number which displays on your LCD. To monitor the calls parked at your station, see “Call
Park Orbit List Display” in Chapter 3 – LCD Operation.
Features
Call Park Orbits
➤ To park a call
1. While on a call, press
2. Enter a G eneral Orbit
3. Hang up. The caller’s extension or Li ne numbe r
3DUNLQ2UELW
...or &QI7UQ +
.
Number (
~)
or a valid [PDN]
...or if you have an LCD, press
.
The LED flashes green (consultation­hold).
ENTER ORBIT NO RTRN
The call is parked and the CO line flashes (Hold), or t he [DN] LED tur ns OFF .
The system parks the call on the lowest vacant Orbit Number.
and the orbit number are shown.
6793 PK ORBIT 900
If the parked call is not retrieved
LN 2 ORBIT 900
within a specified time, the call rings back to your phone.
Strata DK Digital T elephone 5/99 31
Features
Call Park and Page
➤ To retrieve a parked call
1. Press
2. Enter the Orbit
3DUNLQ2UELW
...or [DN] + . [DN] can be [PDN], [SDN] or [PhDN].
Number where the call is parked.
Call Park and Page
You can use the Park feature in conjunction with the Page feature. This operation can be programmed on a
on Page 63.)
➤ To park and page a call
6SHHG'LDO button for one-touch activation (See “Feature Access Codes”
When a parked call recalls your phone, the LCD shows the line or
L 2 PK ORBIT 900
[DN] that is recalling and the orbit number.
The [DN] LED flashes at the in-use rate when the call is retrieved.
1. While on a call, press
3DUNDQG3DJH
The LED flashes green (consultation­hold).
HOLD LINE 2 ENTER ORBIT NO.
...or &QI7UQ +
.
2. Enter a G eneral Orbit Number (
~)
or a valid [PDN]
...or if you have an LCD, press
.
The call is parked and the CO line flashes (Hold), or t he [DN] LED tur ns OFF .
The system parks the call on the lowest vacant Orbit Number.
32 Strata DK Digital Telephone 5/99
Features
Call Pickup
3. Enter a [DN] or a Page Group or Zone access code (see
Tables 13 and 14 on Pages 110 and 111,
respectively).
4. Make your announcement (include the Orbit Number).
5. Hang up to free the paging device.
After you enter an Orbit Number, a short burst of dial tone prompts you to enter the Page access code.
The LCD shows the
 Auto Park
HOLD LINE 2
entry.
The LCD shows the Line being held and its orbit number. Example: Line is held on orbit
900.
If the parked call is not retrieved within a specified time, the call rings
HOLD LINE 2
2
L 2 ORBIT 900
PARK ORBIT 900
HOLD
back to your phone.
When a parked call recalls your phone, the LCD shows the line or
L 2 P K ORBIT 900
[DN] that is recalling and the orbit number.
999
Call Pickup
You can pick up a call that is ringing a not her station’s [PDN] or [PhDN], a call placed on h old at another station and other types of calls.
When you pick up an inter nal call, t he calli ng station [ the left and the called station [
201] displays on the right.
If your call is picked up by another station, the LCD shows that your call to station [
200] was picked up by station [201].
[DN] Pickup
Picks up ringing or held Directory Numbers.
➤ Press [DN] +  + [PDN] or [PhDN] that you want to pick up.
Strata DK Digital T elephone 5/99 33
200] displays on
NO. 204
200 CALL 201
NO. 204
200 PICKUP 201
Features
Call Pickup
Directed Call Pickup
This feature enables you to pick up calls ringing in, or calls held at other stations.
➤ To use directed call pickup
1. Press
3LFNXS
'LUHFWHG
The directed [PDN] is the Primary Directory Number of the station that has the ringing or held call that is to be picked up.
...or [DN] + .
2. Dial directed [PDN]. If more than one call is on hold, the call on the telephone’s
lowest button numbe r is picke d up. Ri nging call s are picke d up over held calls as a priority.
➤ To pick up a ringing CO line in a tenant system
➤ Press 'LUHFWHG
3LFNXSa
...or [DN] + .
You are connected to a incoming CO line call for a Tenant Group (1~4).
Notes
● In non-tenant systems, 'LUHFWHG3LFNXSpicks up any
ringing CO line.
● This feature does not pickup held lines or transferred CO
lines that are ringing; use Directed Call Pickup.
Group Pickup
Stations can be as signed in syst em progr amming to Pickup Gr oups. As man y as 20 gr oups ca n be created to enable you to easily pick up incoming (new or transferred) or internal calls that are ringing stati ons tha t are in your group o r in ot her gr oups. Thi s featur e does not pic kup held calls. You may belong to more than one group. See your System Administrator for group assignments.
Calls Ringing Within Your Group
➤ Press *URXS3LFNXSor a [DN] + . You are connected to the call.
Calls Ringing to Other Groups
1. Press [DN]. You hear dial tone.
34 Strata DK Digital Telephone 5/99
Features
Call Transfer with Camp-on
2. Enter
, then the
access code (
~) of the
You are connected to the call. If the called station belongs to more than one group, any of the Group Pickup codes
associated with those groups pickup the call. group to which the station belongs.
Page/Internal Call Pickup
This feature picks up Internal ( st ati on to station), Gr oup Page , and All Call Page calls. If these types of calls occur at the same time, the pickup priority is station-to -station and then Page calls in the order of occu rrenc e. In so me systems th is f eatur e can be appli ed to pick up All Call Page exclusively.
➤ To pickup a page or internal call
1. Press [DN]. You hear dial tone.
2. Enter
. You are connected to the caller who originated the internal or
page call. The page circuit is released.
Call Transfer with Camp-on
You can transfer calls to idle or busy [DNs], Hunt Group Numbers, ACD Group [DNs], etc.
You cannot transfer (or camp-on) to a station’s [PDN] or [PhDn] if the station is in the DND mode, unless the station’s [PDN] or [PhDN] appears on other stations.
➤ To transfer a call
1. While on a call, press
&QI7UQ.
2. Dial the [DN] where the call will be transferred.
3. If the station is idle, announce the call and hang up
Strata DK Digital T elephone 5/99 35
The Line or [DN] LED flashes green (conference rate). You hear internal dial tone.
The CO line rings the called station. If you hear a single tone, you can then announce the call over the called telephone’s speaker . (If yo u he ar ri nging t one, th e call was made with Tone Signaling.)
Features
Call Waiting
...or if the station is busy or does not answer, hang up
...or to reconnect to the transferred line before it is answered, press the flashing
/LQH or [DN] + .
The Line LED flashes green (on-hold). If you transferred the
call from a [DN], the [DN]’s LED turns off. The CO line or [DN] camps on to the called station and the called station receives a warning tone. The camped-on call rings when you hang up.
The Line LED is a steady red when the called station answers the
CAMP-ON 4
NO. 204
transfer red call.
If the call is not answered after a specified Recall time set in system
HOLD LINE 2 LN 2 RECALL 203
programming, camp-on is cancelled and the transferred call rings back (when your station or [DN] is idle or sends two tone bursts if your telephone is busy).
The LCD shows the CO line number and the station number [203] where it was originally transferred.
Call W ai ting
You can answer a call that is transfe rr ed to your station, even when your s tat i on is busy. When another call is camped onto your station, you hear two camp-on tone beeps and the [DN] or Line LED flashes red (on-hold).
If a call is sent to your station when busy, and your station does not have a [DN] or button available to receive the call, two camp-on tone beeps are sent to your telephone. You must disconnect or transfer the existing call to answer the waiting call.
➤ To answer a waiting call by placing the current call on-hold
➤ Press +ROG The existing call is placed on-hold. The camped-on line rings
your station (the Line LED flashes green - incoming call).
36 Strata DK Digital Telephone 5/99
/LQH
Features
Conference Calls
...or if your telephone has the Auto Hold
You are connected to the transferred call. The [DN] or Line LED flashes green (in-use).
feature, just press the flashing [DN] or
/LQH.
Note See your System Administrator to find out if you have
Auto Hold.
➤ To answer a waiting call by disconnecting or transferring the current call
➤ Hang up or transfer
the existing call; the camped-on call rings your station
...or press the flash ing [DN] or
/LQH.
The existing call disconnects or transfers. The camped-on line rings your telephone and the Line LED flashes green (incoming call).
This disconnects the current call and connects you to the transferred call. The [DN] or Line LED flashes green (in-use).
Conference Calls
This feature enables you to add other parties to an existing call. (If you have an LCD telephone, you can use Soft Keys to make a conference call.) The following conferencing configurations are possible:
♦ up to two stations and two CO lines ♦ up to three stations and one CO line ♦ up to four stations
➤ To make a conference call
1. While on a call, press
&QI7UQ.
2. Dial a [DN] or access a CO line and dial t he telephone number.
3. When the called party answers, press
&QI7UQ.
Strata DK Digital T elephone 5/99 37
You hear dial tone and the [DN] or Line LED flashes green (conference-rate).
All parties are conferenced. If the second call was placed on a [DN] or CO line that appears on your telephone, the LED also flashes green at the in-use rate.
Features
Date/Time/D ay Adjustment
4. Repeat the procedure to add other CO lines or [DNs], remembering not to try and exceed the allowed nu mber.
Notes
● If you receive a busy tone or no answer, press &QI7UQ to retu rn to the original
connection.
● The new station is not conferenced unless its user lifts the handset or presses a [DN] to
answer.
Date/Time/Day Adjustment
This feature is performe d fro m a de si gnat ed st at io n. See t he System Admi nistrator’s Guide for instructions.
Direct Inward System Access (DISA)
Outside callers with t elephones that send Dual- tone Multi- frequenc y (DTMF) tones ca n call in on CO lines programmed for DISA and dial a [DN] or outgoing CO line without going through an attendant or operator. See the System Administrator for this number.
DISA Calls - Internal
1. From outside the system, dial the DISA CO line telephone number.
38 Strata DK Digital Telephone 5/99
You hear a ringback tone signal, then an internal dial tone for 10 seconds.
If you do not dial within 10 seconds, the system automatically causes the DISA CO line to ring a telephone or group of telephones designa ted in system pr ogramming. Then, if th e call is not answered within 15 seconds after the ringing starts, it disconnects.
Features
Direct Inward System Access (DISA)
2. When you hear dial tone, dial a [DN].
3. If you receive busy tone or want to dial another number whil e the station is still ringing, press Repeat Step 2.
DISA Calls - External
1. From outside the system, call the DISA CO line telephone number.
2. When you hear dial tone, dial a CO line o r CO line access code
You hear ring tone. When the station answers, you are connected.
If the call is not answered after 6 rings or 24 seconds, (whichever comes first) you hear busy tone.
T o call another station after completing a DISA station call, the internal party must transfer you. Station and System Page cannot be accessed on DISA calls.
.
You hear a ringback tone signal, then an internal dial tone for 10 seconds.
If you do not dial within 10 seconds, the system automatically rings the DISA CO line as a normal incoming call. Then, if the call is not answered wi thin 15 sec onds after th e ringing star ts, it disconnects.
You hear dial tone. If you do not hear dial tone, you must also dial a DISA security code.
...or dial a CO line or
You hear dial tone. CO line access code and then a DISA security code. See
Table 12 on page 109
Note See the System Administrator for the DISA security
code number. If the correct code is not e ntere d, t he cal l disconnects.
access codes.
3. When you hear dial tone, dial a telephone number.
If set in system p rog rammi ng, b oth parties hear a war ni ng t one approximately 4, 10, or 20 minutes after the call was made. Press
to reset the timer each time the tone sounds (for an
additional 4, 10, or 20 minutes). If you do not press
, the call
disconnects approximately one minute after the tone.
Strata DK Digital T elephone 5/99 39
Features
Direct Station Selection (DSS) Buttons (Hotline)
Direct Station Selection (DSS) Buttons (Hotline)
This optional feature enables you to use a '66 button to connect directly to another station’s [PDN]. The DSS LED shows the status (idle/busy) of the station and/or the station’s [PDN]. For example, a station’s DSS button LED shows busy (light steady red) when the station is:
♦ busy on a call on any button or is in the DND mode. ♦ idle but all appearances of the station’s [PDN] are in use by other stations.
➤ To connect directly to another station’s [PDN]
1. When connected to a CO line or another station, press
'66.
2. Announce the call ...or transfer the call
by hanging up or pressing
DQG$QV
5HOHDVH
.
Do Not Disturb (DND)
If your station is in the DND mode, internal, external and transferred calls do not ring your station and OCA calls are denied. You can continue to make calls while in the DND mode.
If your [PDN] or [PhDN] appears on other stations, calls to your [PDN] or [PhDN] flash on your station and flash or ring the other stations. This enables your calls to be answered at the other stations (or yours), even while your station is in the DND mode.
Your “alert partner” t elephone ca n overrid e DND and sig nal your t elepho ne by pressi ng
6LJQDO
➤ To activate/deactivate DND
. Telephones with DND Override can also call and mute ring your telephone.
The original party is pu t on -hol d. You can call a station even if the DSS LED shows busy (steady red).
Note You can transfer the call to an idle or busy station.
$OHUW
➤ Press 'R1RW'LVWXUE. The LED lights steady red and DND mode is activated.
...or press it again to toggle the feature off.
Notes
● Calls forward from your station immediately while in the DND mode, if it is set for Call
Forward-Busy or Call Forward-Busy/No Answer.
40 Strata DK Digital Telephone 5/99
● If you press 'R1RW'LVWXUE while a call is ringing, the ringing stops. The LED
continues to flash.
Door Lock(s)
Your telephone may have up to five 8QORFN'RRU button(s), which enables you to unlock a door.
➤ To unlock a door
Features
Door Lock(s)
Door Lock Button Location
Unlock Door 0 Unlock Door 1 Unlock Door 2 Unlock Door 3 Unlock Door 4
➤ Press 8QORFN'RRU. The door unlocks for three or six seconds (set in system
programming). The Unlock Door LED is lit while the door is unlocked.
Strata DK Digital T elephone 5/99 41
Features
Door Phone(s)
Door Phone(s)
Door phones can be used to cal l digital/e lectronic t elephones se lected in system progra mming. When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also call a door phone and monitor the surrounding area.
The number of possi ble d oor pho nes va ry by Str ata DK system, with u p to 1 2 as t he maxi mum for larger systems.
LCD telephones display the door phone ID when calls are made to/ from door phones (e.g., door phone 1A). The ID enables you to know the door phone [DN]. For example, door phone 1A corresponds to Door Phone [DN]
, 1B to , etc. Door phone IDs and the corresponding [DNs] are
shown in Table 6.
Table 6 Door Phone Lock IDs/Locations
Door Phone Door
#151 1A #157 3A
#152 1B #158 3B
#153 1C #159 3C
#154 2A #161 4A
#155 2B #162 4B
#156 2C #163 4C
➤ To answer a door phone call
1. Lift the handset. If you lift the handset while the door phone is still ringing, the
NO. 204
Location
Location
DOOR PHONE 1A
Door Door
[DN] LED flashes green (in-use) and you are connected to the door phone.
2. If not connected yet, dial the door phone [DN].
42 Strata DK Digital Telephone 5/99
If you have an LCD telephone, see Table 6 for the [DN].
Features
Door Phone (s)
...or to pick up door phone calls ringing
someone else’s phone, press [DN] +
.
➤ To call/monitor a door phone
1. With the handset off­hook, press a [DN].
2. Dial the [DN] for the desired door location.
➤ To call from a door phone
1. Press the door phone button and then release it.
Note  access is a system option that may not be turned
on for your system.
You hear dial tone and the LED flashes green (in-use).
If you have an LCD telephone, see Table 6 for the [DN]. A two-way talk-path exists between your telephone and the
called door phone. You can audibly monitor the area ar ound the door phone.
Note Door phone [DNs] can be stored on 6' buttons. See
“Feature Access Codes” on Page 62.
You hear a distinctive ringing tone—one or five times (set in system programming) .
2. When answered, speak at a normal voice level in the direction of the door phone.
Strata DK Digital T elephone 5/99 43
Features
DTMF Tone Dialing with * and #
DTMF Tone Dialing with * and #
You may have to send and DTMF tones to some devices or services, such as a voice mail device or computer output service. DTMF tones are automatically enabled on stations with
6SHHG'LDO. If you do not have 6SHHG'LDO, you must first dial
This feature disables the Speed Dial feature during the call. Speed Dial is restored when you complete the call or place it on hold.
, to enable these tones.
➤ To output
➤ While on an outsid e call, press
and DTMF tones on a telephone without a 6SHHG'LDObutton
, then . You can now output and , DTMF tones, and
~ for the duration of the call . This proced ure must be r epeat ed on each c all whe re
digits you require such output.
44 Strata DK Digital Telephone 5/99
Emergency Ringdown/Hotline Service
Emergency Ringdown/Hotline Service
The Emergency Ringdown or Hotline Service feature enables standard telephones to automatically ring a designated extension by going off-hook. Digital telephones cannot perform this feature, but they can receive Emergency Ringdown or Hotline Service from standard telephones.
Features
Emergency Ringdown is used in healthcare facilities, where it is used to assist callers who may not be ab le t o complete a call by diali ng. An example of an incoming Emergency Ringdown call is shown on the
right. The calling [DN] and “Ringdown” displays whether soft keys are ON or OFF. This same feature is also known as Hotline Service and is often used for telephones in hotel/
motel lobbies.
Group Listening
This feature enables you to set your telephone so that you and people near your telephone can hear the called party over the speaker, but the called party can not hear you. You can alternate between parties as long as the handset is off-hook.
➤ To activate group listening
➤ While off-hook on a call, hold down 6SNU. The Spkr LED lights red.
➤ To deactivate group listening
➤ Release 6SNU. The Spkr LED turns OFF. You can talk to the party through the handset.
205 CALLING RINGDOWN
Handsfree Answerback
You can talk back to internal or incoming Tie Line calls without lifting the handset.
➤ To receive a handsfree internal call
1. Y ou hear a sing le long tone, followed by the caller’s voi ce.
Strata DK Digital T elephone 5/99 45
The LED flashes green (incoming call). The Mic LED lights steady red, indicating your microphone is active. The Spkr LED flashes red.
Features
Handsfree Monitoring
2. Do not lift the handset; speak toward the telephone in a normal voice level.
Notes
● A [DN] must be pressed (or the handset must be taken off-hook) to actually answer the
call. This is necessary before transferring or placing an internal call on hold.
● You can press 9RO ▲ or 9RO ▼ to control the volume of the Handsfree Answerback
caller’s voice and ring tone. See Chapter 1—The Grand Tour for more information on volume control.
Handsfree Monitoring
Calls placed on hold by an outside party may be monitored handsfree. This feature frees you from having to hold the handset to your ear until the outside party returns to the call, enabling you to take care of other tasks in the meantime.
➤ To use handsfree monitoring
1. While on an off-hook call, press and hold
6SNU.
If you have a speakerphone, you will have better performance if you press the called [DN] button first.
The Spkr LED lights red.
2. Place the handset on­hook.
3. Release
6SNU. For privacy, press 0LF to turn your telephone’s microphone
The Spkr LED stays on and you can hear the distant party through your telephone speaker.
off. (Otherwise, your conversations may be picked up.)
4. Lift the handset when the party re turns.
Note Each station’s 0LF can be set in system programming
to switch ON/OFF with one touch, to swit ch OFF onl y while pressed and held, or to be either ON/OFF at the start of handsfree dialing. See your System Administrator if you want the setting changed.
46 Strata DK Digital Telephone 5/99
ISDN Outgoing Calling
This feature enables you to make outgoing call using an Integrated Services Digital Network (ISDN) trunk, provided that you are connected to a Strata DK424, DK40i, or DK40 system with Release 4.0, or higher , and that you subsc ribe to ISDN lines. ISDN tr unks of fer faste r call connection setup, and they also provide more connection circuits.
Making an ISDN outgoing call will either be handled automatically with a timer or by you
initiating the ISDN “Start” sequence. The method depends on your system’s programming. See your System Administrator to determine the method.
➤ To make an outgoing call to an ISDN trunk
1. Access an outside CO line
2. Dial the number.
Features
ISDN Outgoing Calling
3. Press
6WDUW. The dialed digits will not be sent until you press this button or
until the time r expires.
Subaddress
Subaddress digits may be required for dialing another department, or to send a call to equipment, such as a printer. If you need to enter subaddress digits, follow these instructions:
➤ To make an outgoing call with a subaddress to an ISDN trunk
1. Access an outside CO line
2. Dial the number.
3. Press
4. Enter th e subaddress.
5. Press
6XE.The 6XE button informs the system that the following digits
are the subaddress.
6WDUW. The dialed digits will not be sent until you press this button or
until the time r expires.
Strata DK Digital T elephone 5/99 47
Features
Message Waitin g
Message Waiting
If you call a busy station [DN] or its user does not answer, you can leave a message waiting indication at the station. The Msg LED at the called station flashes and the user can call you back by pressing the people, can leave message waiting indications.)
0VJ button with the flashing LED. (Voice mail devices, as well as
All telephones have a standard (fixed)
by callers that called the station’s [PDN]. Telephones that own [PhDNs] can also have up to four additional ( flexi ble) messag e wait ing [ PhDN/MW] b uttons /LEDs f or re ceivi ng/ret riev ing messages left by callers that called the respective [PhDNs]. To use the [PhDN] message waiting feature, your telephone needs to have [PhDN/MWs].
Up to four message waiti ng indica tions and L CD messages can be lef t at eac h [DN] or [Ph DN] at one time. The fourth message and one of the LEDs is reserved for the Message Center.
Message Waiting Light on [PDN]
➤ To answer a Msg light
1. Press
0VJ, then lift
the handset. If you reach a station
that is busy or does not answer, go on­hook and press again. The system rotates to the next message sender.
The LCD can show up to three stations that have left messages for the [PDN] and three for each of your [PhDNs].
0VJ
Your phone rings the station or voice mail device that set the indication. The LED continues to flash red.
In the exam ple (shown at right), the display indicates that station DN [ received a message signal from DN [
201]. The “+” indicates additional messages.
0VJ button/LED fo r rec ei ving/r etri eving messa ges le ft
203]
CALL 203-201+
NO. 204
2. Press
6FUROO to
display them.
48 Strata DK Digital Telephone 5/99
Features
Message Waiting
3. After receiving the message(s), place the handset on hook.
If the Msg LED continues to flash, you have more messages— repeat the Steps to retrieve them. Voice mail devices may cancel the indication after a short delay.
➤ To cancel the Msg light
➤ Press 0VJ and lift the
handset.
...or [DN] +
to
cancel the light. This must be done for each message recorded.
Your Msg LED turns OFF when the called party answers.
Note The called party must answer—by either going off-
hook or by pressing cancelled automatically.
Your Msg LED turns OFF without call ing the t elephone or VM device.
Message Waiting Light on [PhDN/MW]
➤ To respond to [PhDN/MW]
1. Press the flashing red [PhDN/MW] LED.
Your phone rings the station or voice mail device that left the message. If the called party or VM device answers, the message waiting indication is cancelled automatical ly. If there is no answer, hang up and try at a later time. The red [PhDN/MW] LED on your phone continues to flash.
6SNU—for the indication to be
2. After receiving the message, press
6SNU
...or place the handset
If you have more messages, the red [PhDN/MW] LED continues to flash. To answer the next message, repeat this procedure.
on-hook.
➤ To cancel [PhDN/MW]
1. Press [PhDN]. You hear a steady dial tone.
2. Enter
3. Press
Strata DK Digital T elephone 5/99 49
. The dial tone stops.
6SNU. The [PhDN/MW] LED turns OFF, indicating that the message
has been canceled.
Features
Microphone Cut-Off
Message Waiting Light on Another Telephone
➤ To set a message waiting light on another telephone
1. Press [DN] and dial
You hear ringback or busy tone.
an internal number.
2. Press
0VJ or . The Msg or PhDN/MW] LED flashes
red at the called telephone. The Msg LED lights steady red at your telephone. The LCD displays the station [203] wher e y ou s et a me ssa ge waiting light.
3. Press
6SNU. The Msg LED on your telephone turns
OFF. The Msg or [PhDN/MW] LED on the called telephone flashes until the called party presses the fla shi ng
0VJ or [PhDN/MW].
➤ To cancel a message light set on another station
➤ Press [DN] and dial  plus the [PDN] or [PhDN] that has the message light set.
Microphone Cut-Off
This feature prevents callers from monitoring the sounds near your telephone when your telephone receives a Handsfree Call or cuts-off the telephone microphone while on a speakerphone call. When the feature is ON, the Microphn Cut-off LED lights steady red and the Mic and Spkr LEDs do not light when your telephone is called. When the feature is OFF, the Microphn Cut-off LED is not lit and your microphone works. The functions on Handsfree Answerback and speaker OCA calls for privacy.
INT 203 MW SET
NO. 201
SENT 203 JAN 01 SUN 12: 19
0LFURSKQ&XWRII
➤ To turn the microphone ON/OFF
➤ Press 0LFURSKQ&XWRII to toggle between ON/OFF.
50 Strata DK Digital Telephone 5/99
Off-hook Call Announce (OCA)
This feature enables you to call and speak through either the handset or the speaker of an off­hook, busy digital telephone. The called station must be set in system programming for this feature to work.
The calling station can be set in system programming for OCA to occur automatically when calling a busy-off-hook station or by dialing an access code after receiving busy tone. Automatic OCA only functions on Voice First Signaling systems. The following procedure covers both calling options.
♦ Handset Off-hook Call Announce (HS-OCA) – lets callers make an announcement
through the handset (or headset). No special hardware is required.
♦ Speaker Off-hook Call Announce (SP-OCA) – lets callers make an announcement
through the speaker of an off-hook, busy digital phone. The called telephone must be equipped with optional hardware.
Features
Off-hook Call Announce (OCA)
When you receive an HS-OCA cal l while you are on an oth er ca ll , yo u hear a short warning tone (optional), followed by an announcement. You are the only one who hears the tone/announcement. The station
210] sending the HS-OCA is displayed on your LCD. Stations in the DND mode cannot
[ receive OCA calls unless the calling station is programmed for DND Override.
While on a speaker OCA call,
0LF and 0LFURSKQ&XWRII can be used to prevent an OCA
caller from listening to your conversation with the original party (see “Microphone Cut-Off”
on Page 50).
➤ To make an OCA call (Voice First Signaling)
➤ Lift the handset and dial the [DN]. You hear a single tone (optional) or nothing and can
talk to the station (Automatic OCA).
Note If you receive busy tone, press to OCA the station and talk.
An optional tone is heard at the busy station, indicating that you are connected on an OCA call.
➤ To make an OCA call (Tone Signaling)
1. Lift the handset and dial the [DN].
You may hear busy or ring tone.
210 BUSY OVRD
NO. 204
NO. 203
205 BUSY OVR
Strata DK Digital T elephone 5/99 51
Features
Off-hook Call Announce (OCA)
2. If you hear busy tone, press
a nd speak to
the called station ...or if you hear a ring
tone, press
and
speak to the called station.
HS-OCA
➤ To answer an HS-OCA talkback call
➤ Press and hold 0LF This puts the original party on hold and you are connected to
+62&$
...or
7DONEDFN
Note Press the same
button to toggle between parties.
.
If you hear busy or ring t one after dialing the f irst dig it (2 or 1), disregard the tone and dial the second digit to OCA the called telephone.
If you still hear a busy tone after dialing 21 or 12, the called telephone is either busy on a speakerphone call or does not have the OCA option set in system programming. Either condition blocks OCA.
the HS-OCA call for as long as you press When you release
0LF, the HS-OCA party can not hear you,
0LF.
but you can still hear the original and HS-OCA parties. You are connected to the party that has sent the HS-OCA call.
The original party is on hold. HS-OCA Talkback acts as an ON/OFF switch between the two
parties.
➤ To disconnect an HS-OCA call to your station
➤ Press 6SNU. The HS-OCA call disconnects.
SP-OCA
➤ To answer an SP-OCA call
➤ Speak toward the microphone of your phone. You may want to hold your hand over the
handset mouth piece to prevent the other party from hearing you.
➤ To disconnect an SP-OCA call to your station
➤ Press 6SNU. The SP-OCA call made to your station disconnects.
52 Strata DK Digital Telephone 5/99
Override Call s
The available override features are:
♦ Busy Override (BOV) – enables you to send a muted ring tone to a busy station to
indicate that a call is wai ting. The BOV muted ring ca n be progr ammed for e ach st ation t o be two muted rings only or continued muted rings until the call is answered. This option applies to the stati on receivi ng the muted ring. The muted ring ca n be sent to t he telepho ne speaker or to the telephone handset/headset and speaker.
Features
Override Calls
♦ Do Not Disturb Override – lets you send a tone to an idle or
busy station in the DND mode to indicate tha t a call is coming in.
NO. 204
INT 210 DND
Your phone can also be programmed to block Do Not Disturb Override from other phones. Your station’s LCD shows the station you have called [
210] is in the DND mode.
OCA is possible to DND stations from stations that are programmed for Do Not Disturb Override.
♦ Executi ve Override – enables you to enter an established conversation. Your phone can
also be programmed to block Executive Override from other phones. The
/LQH
does not block this feature.
♦ Privacy Override – enables you to enter an established call on a private common CO
/LQH button; it will not operate on common [DNs] which are always private. (See
3ULYDF\RQ
“Conference Calls” which allow up to four parties to talk on a [DN] button.) Up to two station users can enter an existing CO line-to-station call (i.e., up to three
stations can be connected to a CO line). You can also use this feature if the station that is already connected to the CO line is in the Privacy Release mode. Station users with
3ULYDF\5HOHDVH can allow stations to en ter their conversations , even if the station
entering the conversation is not programmed for Privacy Override. Privacy Override is blocked by DND.
♦ Toll Restriction Override – Station s can be ind ividuall y restrict ed from makin g toll cal ls.
Each station can be allowed or denied specific area and office codes, long distance information calls, international calls and/or operator-assisted calls. You can completely override Toll Restriction at selected stations or you can change the station’s Toll Restriction class. The station resumes its normal class at the conclusion of the call.
Strata DK Digital T elephone 5/99 53
Features
Override Calls
Busy Override
➤ After reaching a busy
station, press
.
Do Not Disturb Override
➤ After reaching a
station in DND mode,
.
press
Executive Override
➤ After reaching a busy
station, press
...or if you have an LCD phone, use the OVRD Soft Key . (See
“How to Use Soft Keys” on Page 80.)
.
A muted tone is heard at the busy station, indicating that a call is waiting. The station number [
210]
210 BUSY OVR
NO. 203
displays.
A tone signal is heard at the DND station, indicating a call is coming in.
NO. 204
210 DND OVR
On your station, the LCD shows the station number [
210] you have
overridden. Your LCD displays
the station you called denies Do Not
DND OVR DENY, if
DND OVR DENY
NO. 204
Disturb Override.
You enter the conversation. The called parties may hear an optional tone signal prior to your entering the conversation.
The overridden station [ until the call is ended.
210] displays
210 EXEC OVRD
NO. 204
Your Station
The station initiatin g execut ive override [
204] displays until the
override is disconnected.
204 EXEC OVRD
Called Station
NO. 210
54 Strata DK Digital Telephone 5/99
Privacy Override
Features
Override Calls
➤ After reaching a busy
station, press
/LQH.
Toll Restriction Override
1. Access a CO line. You hear dial tone and the LED flashes at the in-use rate.
2. Press
3. Enter the To ll
4. Dial a telephone
&QI7UQ +. You no longer hear dial tone and your
Restrictio n Override Code (four digits).
number.
Connected parties may hear an optional tone signal before you are
LINE 03 PRV OVRD
NO. 204
connected. Your station’s LCD displays the CO line identification,
Line 03.
The overridden station’s LCD displays the initiating station’s number [
204].
LCD prompts you to enter a code.
204 PRV OVRD
OVERRIDE CODE
NO. 205
NO. 204
You hear dial tone. For security re asons, t he over ride co des are only available on a selected basis. See your System Administrator.
Strata DK Digital T elephone 5/99 55
Features
Page Announcements
Page Announcements
Station users can make page announcements to telephones and external speakers.
➤ To make a page announcement
1. Press [DN], lift the handset, and enter a paging access code.
2. Use a normal voice level to make your announcement, then repeat it.
3. Hang up.
All Call Page
You can make an All Call Page to digital/electronic telephones assigned to the “All Call Page Group.” Stations are assigned to the “All Call Page Group” in system programming.
➤ To make an All Call Page
1. With the handset off­hook, press
3DJH
...or [DN] + .
$OO&DOO
Note Each of the page access codes (including the [PDN]
button) can be stored on an
6' button. See “Speed
Dial—Advanced Features” on Page 62
The
$OO&DOO3DJH button pages “All Call Page” telephones
but does not access external page speakers.
Note
may also Page external speakers as well as “All

Call Page” telephones, depending on system programming.
2. Make your announcement in a normal voice level and repeat it.
3. Hang up.
56 Strata DK Digital Telephone 5/99
Privacy On-Line
With thi s fe at ure, you can block those with Pr iv acy Ove rr ide fro m entering your CO line. The button does not block Busy or Executive Override.
➤ To set/cancel privacy
➤ Press 3ULYDF\RQ/LQH to set privacy. The LED lights steady red. Others are blocked
from entering your CO line calls when they press a common CO line button.
Features
Privacy On-Line
...or press
3ULYDF\RQ/LQH again to cancel the feature. The LED turns OFF.
Privacy Release
This feature enables others to enter your call on a common CO line just by pressing /LQH on their telephone. It only works on common CO lines (i.e., CO lines which appear on more than one telephone). Pri vacy Release c annot be use d on single appearin g CO lines or mul tiple [DN] buttons. Calls on common [DNs] are always pr ivate and cannot be accesse d by more tha n one telephone.
Similar to conference calls, up to three stations can be connected to a CO line.
➤ To use Privacy Release
➤ While on a CO line
call, press
5HOHDVH
3ULYDF\
.
The LED lights red. The CO line flashes at all appearances. When another station user enters the CO call by pressing a common CO
To add a third station, press
/LQH, the Privacy Release LED turns OFF.
3ULYDF\5HOHDVH again and the
process is repeated.
Strata DK Digital T elephone 5/99 57
Features
Release and Answer
Release and Answer
This feature enables you to automatically disconnect or transfer an active call and answer a new call using a button, instead of a hookswitch. When you receive the new call, the LED flashes red and you hear a muted, Busy Override or Camp-on busy tone.
➤ To release an active call and answer an incoming call
➤ While on a call, you
receive an incoming call. Press
DQG$QV
...or
5HOHDVH
&QI7UQ and dial
a “transfer to” destination. Then
5HOHDVHDQG
press
$QV
'66 of a
...or “transfer t o” destinatio n, then
5HOHDVHDQG
press
$QV
.
Saved Number Redial
This feature enables you to store a di aled telephone or sta ti on n umb er, then redial that number with the touch of a button.
Releases the original call and answers the new incoming call.
Note You ca n press +ROG before 5HOHDVHDQG $QV if you
do not wish to release the original call.
Transfers the original call and answers the new call.
Transfers the original call and answers the new call.
➤ To save a telephone number
➤ While on a call that you dialed (busy, talking, or ringing), press 6DYH/DVW1XPEHU.
➤ To call a saved telephone number
➤ Access a [DN] or CO line, then press 6DYH/DVW1XPEHU. The system automatically
dials the “saved” number.
58 Strata DK Digital Telephone 5/99
Speakerphone
All digital telephone users can answe r interna l calls handsf ree (on-hoo k), but only use rs with a speakerphone can make and receive calls without lifting the handset. Any digital telephone
model with an “S” in the model name is equipped with a speakerphone.
➤ To change from speakerphone to handset
➤ Lift the handset.
➤ To change from handset to speakerphone
1. While on a call, press and hold
2. Return the handset on-hook.
6SNU.
Features
Speakerphone
3. Release
6SNU.
➤ To make a call (on-hook dialing)
1. With the handset on­hook, access a CO line or press a [DN].
2. Dial a telephone number.
3. Speak in a normal voice level to ward the telephone.
4. Press
6SNU to
disconnect the call.
You hear dial tone and the Lin e or [ DN] LED f la she s gr ee n ( in­use).
You hear ringback tone (or busy tone, if busy).
Note Your 0LF button must be set to be ON at the start of a
call in system programming. If not, you must press the
0LF button before talking.
➤ To answer an incoming call using speakerphone
1. With the handset on­hook, press the
/LQH
or [DN] with the flashing LED.
The Line or [DN] LED flashes green (in-use) and you are connected to the call.
Strata DK Digital T elephone 5/99 59
Features
Speed Dial
2. Speak at a normal voice level to ward the telephone.
3. Press
6SNU to
disconnect the call.
Speed Dial
Speed Dial enables you to call a telephone number with a brief access code. There are two types of Speed Dial numbers:
♦ Station – assigned by individual station users to their own station and can only be dialed
from the station that assigns it.
♦ System – only assigned from attendant consoles or a designated station (typically the
System Administrator’s station), and can be used by other stations. (See System Administrator User Guide for storing instructions.)
Important! If you do not perform the following procedures within a specified time (set in
system programming for either one or three minutes) when storing speed dial numbers, the operation times out and your telephone returns to idle mode.
➤ To store/replace a telephone number on a Station Speed Dial button
1. With the handset on­hook, press
5HGLDO.
2. Press the
6' you
6' buttons are assigned in system programming.
wish to store the telephone number on.
6SHHG'LDO and
...or enter the code that you want to store the telephone number in. See Table 15 on page
111 for codes.
3. Enter the telephone number (max. 20 digits).
60 Strata DK Digital Telephone 5/99
To store longer dialing strings, see
“Speed Dial Number Linking” on Page 65.
To insert a pause or flash signal in the number, see “Speed
Dial Paus e and Flash Storage” on Page 64.
Features
Speed Dial
4. Press
5HGLDO. The number is stored.
➤ To clear a telephone number on a Station Speed Dial button
➤ Repeat the previous procedure on See Page 60, skipping Step 3.
➤ To program one-touch telephone number dialing
➤ Repeat the previous proced ure on See Pag e 60, except for Step 3. For Step 3, press [PDN]
+ CO line access co de before the tele phone number. See “CO Line Access Codes” on page
109.
➤ To make a call using a Speed Dial button or access code
1. Lift the handset.
2. Access a CO line (if necessary).
If your been programmed to automatically do this, skip this step.
3. Press ...or 6SHHG'LDO.
Then enter a Speed Dial access code (see
Table 15 on page
111).
6' button ha s
6'
The system dials the telephone number assigned to the button/ code. If your
6' button is “one-touch,” as explained above,
skip Step 1.
Strata DK Digital T elephone 5/99 61
Features
Speed Dial —Advanced Features
Speed Dial—Advanced Features
Feature Access Codes
You can program 6'(Speed Dial) buttons with feature access codes for a single feature or a sequence of features as long as the keyed dial pad characters do not exceed 20 digits. To determine how many digits you have, count 2 digits for buttons and 1 digit for all other dial pad characters.
See Table 7 for a list of feature access codes.Your System Administrator can tell you which features can be programmed on your telephone.
➤ To store a feature onto a 6' button
&QI7UQ, [PDN] and +ROG feature
➤
5HGLDO
♦ See Table 7 for Feature Access code sequences. ♦ 6' = the speed dial button the feature is stored on.
+ 6' + Feature Access Code + 5HGLDO.
➤ To store a feature onto a code
➤
5HGLDO
Important!
● Do not lift the handset.
● If you do not ent er t he ent ire sequenc e with in a s pec ifie d time (s et i n syst em progr amming
for either one or three minutes), the operation time s out and your tel eph one r etu rns to idle mode.
● If your telephon e does not have a 6S HHG'LDO, press “
 instead of in all feature sequences
● [PDNs] can be stored in speed dial sequences but [PhDNs] and [SDNs] cannot.
+ 6SHHG'LDO + Speed Dial Access Code + Feature Access Code + 5HGLDO.
” instead of Speed Dial, and ente r
62 Strata DK Digital Telephone 5/99
Table 7 Feature Access Codes
Features Feature Access Code Sequence
1
Account Code
(Frequently used codes) &QI7UQ +  + Account code digits
Automatic Callback
2
Background Music Background Music
(Telephone Speaker ON) [PDN] + 
2
(Telephone Speakers OFF) [PDN] + 
Call Forward—All Calls (To Station or VM) [PDN] +  + Directory Number Call Forward—Busy (To Station or VM) [PDN] +  + Directory Number Call Forward Cancel [PDN] +  Call Forward—No Answer [PDN] +  Call Forward External [PDN] +  Call Forward External Cancel [PDN] +  Door Phone Calling [PDN] + door phone Directory Number Hookflash Signal
1
ISDN Sub  ISDN Start  ISDN Tone  Off-hook Call Announce (Manual Mode) Voice First: ; Tone First: ,  , or   One-touch Voice Mail Access [PDN] + Voice Mail Directory Number Outgoing Calls [PDN] + CO line access code
Overrides (Busy, DND) Overrides (Executive) Page Access
4
Park Call/Access Page The existing call is parked and you are
automatically connected to the page.
4
Pickup
(Directed to stat ion, new, or transferred call) +ROG + [PDN] +  + station number [PDN]
Pickup a held or ringing [PDN] or [PhDN] (not available for all systems)
Features
Speed Dial—Advanced Features
&QI7UQ + 
(See Table 12 on page 109.)
+ROG + [PDN] + #XXX
#XXX = Page Access code - “Paging Access Codes” on Pages 110 and 111.
&QI/7UQ +  + [X X X] + [Y Y Y] [X X X]3= 9 0 0~9 1 9 or 999 park zo ne number;
[Y Y Y] = page group/zone (See Tables 13 and
14 on See Page 110.)
[PDN] + + [X X X X] [X X X X] = [PDN] or [PhDN] to be picked up
Strata DK Digital T elephone 5/99 63
Features
Speed Dial —Advanced Features
Table 7 Feature Access Codes
Pickup4 any ringing CO line (new call only) +ROG + [PDN] +  Pickup Station Page or Ringing Door Phone
4
Pickup Pickup Line on Hold (lines 1~99) Pickup Line on Hold (lines 100~200)
External Page +ROG + [PDN] + 
(Continued)
Features Feature Access Code Sequence
5
6
1. These codes can be used during a CO line call.
2. Background music speakers can only be turned ON/OFF from Station 200.
3. XXX = Auto Park Orbit 9 9 9 (access the next available park or bit), or General Park Zon es 900~919, or [PDN] on whi ch the call should b e parked. Only use 999 wi th LCD telephones.
4. This feature will hold an existing call when the button is pressed. If the button is pressed when not on a call, pickup or page will still be accessed. These codes can be used during a CO line call.
5. After pressing the feature button, the user dials the line number (01~99) to pickup the line.
6. After pressing the feature number, the user dials the line number (100~200) to pickup the line.
Speed Dial Pause and Flash Storage
4
+ROG + [PDN] + 
[PDN] +  + (a) [PDN] +  +(a)
Some Speed Dial numbers may require a pause (long or regular) or hookflash be included (e.g., tone delay requires a pause at the beginning of a Speed Dial number).
Hookflash Regular Pause Long Pause
The )ODVK button stores a flash signal only if
'LDO3DXVH
6SG
is programmed as a flexible button on the telephone. The flash signal is 0.5 or 2 seconds long (set in system progra mming) and is displayed on the LCD as
“
F-”.
➤ Press )ODVK
The pause is either 1.5 or 3 seconds (set in system programming). The LCD displays “
➤ Press 6SG'LDO3DXVH
P-”.
...or if 6SG'LDO
3DXVH
telephone, press
is not on the
)ODVK
to store a pause.
Ten-second pause, which can be entered anywhere in the Speed Dial number. The LCD displays “
➤ Press 6SG'LDO/QJ
3DXVH
L-”.
.
...or enter the hookflash dial code (
).
&QI7UQ +
64 Strata DK Digital Telephone 5/99
Speed Dial Number Linking
You can link any of the Station Speed Dial numbers to System Speed Dial codes or to any of the optional buttons associated with these codes. This enables up to 36 digits to be stored under one Station Speed Dial button or code.
The number directly stored in the System Speed Dial number dials out first, then the number
linked to it. Typically, a company’s special carrier access tel ephone numbers are s to red as part of the digit string.
Note A designated station can be used to link System Speed Dial codes. See the System
Administrator’s User Guide.
Important! Before linking Speed Dial Numbers, make sure the System Administrator has
stored the desired number in the System Speed Dial you plan on using.
➤ To link station/system speed dial numbers
Features
Speed Dial—Advanced Features
1. Press
2. Press
5HGLDO.
6'
...or 6SHHG'LDO + a Station Speed Dia l Access Code. (See Table 16 on
page 112.)
3. Press
6SHHG'LDO.
4. Enter the System Speed Dial Access Code to which the number will be linked. (See Table 16
on page 112.)
5. Enter the telephone number to be stored (max. 16 digits).
6. Press
5HGLDO. The number is stored and is automatically dialed when the
optional linked station
6' button is pressed or the linked
Station Speed Dial access code is dialed.
Strata DK Digital T elephone 5/99 65
Features
Speed Dial —Advanced Features
Linked Speed Dial Example
The System Administrator can store a CO line access code plus international long distance dialing codes in System Sp eed Dial loca tions (See Table 16 on page 112). Y ou link t he Syst em Speed Dial code to a telephone number stored in any Station Speed Dial location on your station.
System Administrator
Stores the CO line ac cess code and t he int ernat ional dial ing se quence (9011813) in the System Speed Dial location *690 from the administrator station.
➤ Press 5HGLDO + 6SHHG'LDO +  + [PDN] +  + 5HGLDO.
Note When you press [PDN], the letter “I” (Intercom) is displayed on your LCD. It is the
[PDN] that is used to automatically access internal dial tone before dialing the remaining numbers in the Speed Dial sequence (in our example that number is
9011813).
where:
 – System Speed Dial Code that is linked. – CO line access code.  – international area code.  – country code (example: Japan) – city code (example: Tokyo)
Station User
Stores the System Speed Dial information on Speed Dial Code 10.
➤ Press 5HGLDO + 6SHHG'LDO + + 6SHHG'LDO +  + 5HGLDO.
where:
 – Station Speed Dial Code.  – System Speed Dial Code being linked to Speed Dial Code 10.  – local Tokyo telephone number.
➤ To use the new link
➤ From your station, press the 6'() button or 6SHHG'LDO+ . Your telephone
automaticall y dials the local telephone number.
to access a CO line, then the internati onal dialing sequenc e code plus
66 Strata DK Digital Telephone 5/99
Chain Dialing Speed Dial Numbers
You can call two or more Speed Dial numbers during one call. This enables you to add additional parties (conference calls) to your conversation with Speed Dialing. It also allows dialing of a stored code, such as a credit card number, to send to a far-end computer.
➤ To chain dial Speed Dial numbers
1. Access a CO line. (See Table 12 on page 109 for CO Line Access Codes.)
Features
Timed Reminders
2. Press
6SHHG'LDOand dial the Speed Dial code for the telephone number to be dialed.
(See Table 15 on page 111 for Speed Dial Codes.)
3. To dial another telephone number, press
Timed Reminders
You can set five separate reminders at your station. At the time (hour and minute) set by you, your telephone beeps. If your phone has an LCD, the message is also displayed. You can set the reminder to occur once or on a daily basis.
➤ To set a timed reminder
1. Press a [DN] and dial a timed reminder number
~).
(
2. Enter the time you want to be reminded.
&QI and repeat Steps 1 and 2.
#605 TIMER SET
Use a 24-hour clock format (HHMM).
#605 TIMER SET 0800
3. Press
for the
reminder to be repeated every day, or
for a one-time
reminder only.
Strata DK Digital T elephone 5/99 67
#605 TIMER SET 08001
Features
Timed Remind ers
4. Enter d esired LCD message station number (
~) or
system number (
~)
605 TIMER SET 0800110
...or enter
if your
telephone does not have an LCD or if you do not want a message to display when the time reminder tone sounds.
5. Press
5HGLDO. The time is recorded in memory and
6. To cancel the beeping/message prior to 30 seconds,
0RGH + or
press take the phone off­hook.
➤ To cancel a Timed Reminder
1. Press [DN], then the number of the timed reminder
~) you
( want to cancel.
you should hear a beepi ng tone ( along with the displayed message) for 30 seconds at the set time.
You can only cancel one reminder at a time.
DATA PROGRAMED
2. Press
5HGLDO. The reminder is cancelled.
68 Strata DK Digital Telephone 5/99
Tone/Pulse Dialing
With some older Central Offices, you may have to make calls on CO lines that are programmed for rotary dial pul ses. This feature enables you, whi le on these lines, to switch to tone dial in order to access remote equipment (such as an answering machine) requiring DTMF tones.
Features
Tone/Pulse D ialing
With I S DN ca ll s, when will be sent with DTMF tones.
7 RQH 'LDO6HOHFW is pressed, all of the digi ts enter ed afte r that poi nt
➤ To change Tone Dialing
1. Access a CO line. Although the CO line is programmed for rotary dial pulses,
access the CO line and di al the tele phone number lik e any other call described in this user guide.
2. Dial a telephone number.
3. While on the call, press
7RQH'LDO
6HOHFW
.
The Tone LED lights steady red and you are able to send DTMF tones with your d ia l p ad. The feature is canc el le d when the call is completed.
Two (Tandem) CO Line Connection
[DN] Button
This feature enables a station user to connect two CO lines, then drop out of the conversation.
➤ To connect two outside lines (using a [DN] button)
1. While ta lking on an outside call using a [DN] button, press
&QI7UQ.
You hear dial tone. The [DN] LED flashes (conference rate).
2. Dial a CO line access code and then the outside telephone number.
Strata DK Digital T elephone 5/99 69
Features
Two (Tandem) CO Line Connection
See Table 12 on page
109—CO Line
Access Codes or ask your System Administrat or.
3. After the party
4. Press
CO Buttons
This feature allows a station user to connect two CO lines, then drop out of the conversation. On some systems, both CO telephone to allow Tandem connections to be established from your telephone.
answers, press
7UQ
.
&QI7UQ and
hang-up.
&QI
The [DN] LED flashes (in-use rate) and all parties are conferenced.
If you receive a busy tone/no answer, press [DN] to return to the original connection.
You hear dial tone before you hang-up The [DN] LED flashes (exclusive-
TRK-TRK N1 N2 JAN 10 THU 11: 57
hold rate) and the two lines are connected.
N1 and N2 identify the
connected CO lines. The LED turns OFF when the parties hang-up.
If the public telephone company provides auto disconnect, the connection may release automatically when the parties hang up. If not, the lines must be supervised to be disconnected (see
“Supervision” on Page 72).
/LQH buttons (or 3 RRO HG /LQH*US button s) must appear on your
➤ To connect two outside lines (using a /LQH button)
1. Press CO ...or
*US
telephone number.
2. After the party answers, press
7UQ
/LQH
3RROHG/LQH
and dial a
.
70 Strata DK Digital Telephone 5/99
&QI
You hear dial tone.
You hear dial tone. The CO Line LED flashes (conference rate). The new Line LED flashes (in-use rate).
3. Press another CO
/LQH
...or 3RROHG/LQH
and dial a
*US
telephone number.
Features
Two (Tandem) CO Line Connection
...or on some systems, you can press
7UQ
and dial a CO line access code followed by a telephone number.
4. After the party answers, press
7UQ
.
If you receive a busy tone or no answer, return to the original connection by pressing the original
/LQH button.
5. Press
&QI7UQ and
hang up.
&QI
&QI
It is not necessary to have both CO
/LQH buttons on your
telephone.
The Line LEDs both flash (in-use rate) and all parties are conferenced.
You hear dial tone. Both Line LEDs continue to fl ash (exclusive- hol d r ate) and the two lines are connected. and
N2 identify the connected CO
N1
TRK-TRK N1 N2 JAN 10 THU 11: 57
lines.
Strata DK Digital T elephone 5/99 71
The LED turns OFF when the parties hang-up. If the public telephone company provides auto disconnect, the
connection may release automatically when the parties hang up. If not, the lines must be supervised to be disconnected (see
“Supervision” on Page 72).
Features
Voice Mail Integration
Supervision
➤ To supervise a tandem call and release it
1. Press [DN] ...or
/LQH
...or 3RROHG/LQH
*US
.
2. If the parties have hung up, go back on­hook
...or if the parties are still talking, press
&QI7UQ and hang-
up.
Voice Mail Integration
This section explains how to program your telephone for Call Forward and retrieve messages when using a Toshiba Voice Mail System with your Strata DK syst em. Refer to the approp riate Toshiba Voice Mail User Guide for more information:
♦ Stratagy Voice Processing User Guide ♦ Toshiba VP User Guide
You are connected to both CO lines. Both Line LEDs flash (in-use rate ). and
N2 identify the connected CO
TRK-TRK N1 N2
N1
JAN 10 THU 11: 57
lines.
Both Line L EDs turn OFF an d the connection is released .
Message Mailbox
To direct forwarded calls to your mailbox—your personal storage space for voice messages— and to ensure that callers receive your personal greeting, you must store a Voice Mail (VM) Identificatio n (ID) c ode. You need to store the ID code only once. Then whe neve r your s tation is call forwarded to voice m ail, the VM ID code is automatically sent to the vo ice mail unit to direct the call to your mailbox.
Your [PDN] and up to four [PhDNs] can be independently Call Forwarded from your telephone to either a unique (or the same) mailbox number. Telephones must be programmed as the owners of a [PhDN] to be able to call forward the [PhDN] to a voice mailbox number.
72 Strata DK Digital Telephone 5/99
➤ To assign a voice mail message mailbox number
Note This procedure is required for the init ial storage of VM ID code to the Toshiba Voice
Mail system. Once pro gra mmed, th ese dig its r emai n in me mo ry unti l chan ged. To change the code, repeat this procedure.
Features
Voice Mail Integration
1. Press [DN] +
. You hear confirmation tone.
2. Enter the voice mail ID code and the voi ce mailbox [DN], plus any required pauses (up to 16 characters).
3. Press
5HGLDO. You hear a confirmation tone. The
➤ To cancel the mailbox number
➤ Press [DN] +  + 5HGLDO.
Message Retrieval
You can program a flashing 06* or [PhDN/MW] to automatically retrieve your voice mail messages when it is pressed. Storing the message retrieval sequence in Steps 1~4 below is required only once. It remains in memory unless cancelled or changed.
Example: for Toshiba voice mail systems, enter
 + the mailbox
number.
203= mailbox number of the [ DN] you
pressed in Step 1.
LCD confir ms the data storage.
656 ID CODE SET
91203
DATA PROGRAM ED
➤ To assign the message retrieval sequence
1. Press [DN] +
Strata DK Digital T elephone 5/99 73
. You hear a confirmation tone.
657 ID CODE SET
Features
Voice Mail Integration
2. Enter the voice mail system code and the voice mailbox [DN], plus any required pauses (up to 16
Example: for Toshiba voice mail systems, enter
 + the mailbox
number.
[203] = mailbox number.
characters).
3. Enter your security code.
By storing your security code, you avoid having to enter your code every time you access your mailbox; however, this will also allow anyone to retrieve your messages from your phone. If a security code is not desired, do not include it.
4. Press
5HGLDO. Y ou hea r confi rmation tone. The LCD
confirms th e data storage.
➤ To retrie ve messages with 0VJ or [PhDN/MW] button
➤ Press 0VJ [PhDN/MW] button with flashing LED.
➤ To cancel automatic retrieval
➤ Press [DN] +  + 5HGLDO.
92203
DATA PROGRAMMED
Multiple Message Retrieval (LCD Telephones)
1. With the flashing LED, press
0VJ or
The displayed station is called.
[PhDN/MW].
When a message waiting voic e mail is displayed, a
V follows the station
CALL 200 216V+
NO. 203
number. If a + sign is displayed, you have message waiting indications from more than one source (voice mail or stations). Press
6FUROO to
rotate through more message waiting sources.
74 Strata DK Digital Telephone 5/99
Call Forward to Voice Systems
By setting Call Forward to the Toshiba Voice Mail System on your telephon e, callers are automatically connected to your voice mailbox.
Features
Voice Mail Integration
Note
&DOO)RUZDUG
be used to Call Forward [PDNs] or [PhDNs].
➤ To forward calls to voice mail
1. Press the desired
)RUZDUG
...or a [PDN] or [PhDN] + access code.
2. Dial the Voice Mail System Directory number__________.
3. Press the same Call Forward button used in Step 1
...or if you used an access code sequence , press
5HGLDO + 6SNU.
button
6SHHG'LDO +
buttons can only be used to Call Forward [PDNs]; access codes can
&DOO
The LED flashes.
You hear a confirmation tone after entering the access code. Call Forward access codes:
Call Forward-All Calls:

Call Forward-Busy:  Call Forward-No Answer:  Call Forward-Busy-No Answer: 
See your System Administrator for the correct voice mail Directory Number. After dialing, you hear confirmation tone.
If your phone has a Call Forward button assigned, its LED lights steady red.
➤ To cancel Call Forward
➤ Press Call Forward
button
...or press a [PDN] or [PhDN] + then han g up.
Strata DK Digital T elephone 5/99 75
,
The Call Forward LED turns off.
Note Call Forward buttons apply only to [PDNs] and not to
[PhDNs].
You hear a confirmation tone, and Call Forward is cancelled.
Features
Voice Mail Integration
76 Strata DK Digital Telephone 5/99
LCD Operation 3
This chapter covers the LCD, its but tons and di splays . Special featur es avail able only wit h the LCD are described in detai l and st ep-by- step in st ructi ons on usin g the m are given . (For digita l telephone standard features, see Chapter 2 – Features.)
Control Buttons
The 0RGH, 3DJH and 6FUROO buttons are active when Soft Keys are turned off or your telephone is idle. Table 8 lists button functions.
Table 8 Control Button Definitions
Button Definitions
0RGH Cancels the beeping tone when using timed rem ind ers and en abl es you t o ente r/
exit the following mode functions.
Strata DK Digital T elephone 5/99 77
Used to exit another mode and return to clock/calendar display (see
“Exit from any Mode” on Page 79).
Busy Lamp Field (BLF) display (see “Busy Lamp Field (BLF) Display”
on Page 83).
Busy station messaging (see “Silent Messaging (Busy Station)” on
Page 95).
Called station messaging (see “Notification Station Messaging” on
Page 93).
LCD Operation
Control Buttons
Table 8 Control Button Definitions
Button Definitions
0RGH
(continued)



 View Call Park Orbit list (s ee “Call Pa rk Orbi t List Displ ay” on Page 85 ).  Soft Keys ON (see “Soft Keys” on Page 79).  Soft Keys OFF (see “Soft Keys” on Page 79).


(Continued)
Displays LCD message number NN, where NN can be personal messages or system messages. 0RGH only displays the selected message. It cannot be used to edit or create a new message.
Speed dial number check and memo dialing (see “Retrieve and Auto
Dial Lost Calls” on Page 86).
Caller ID/ANI/DNIS information mode OFF (see “Caller ID/ANI/DNIS
Information Mode” on Page 84).
Caller ID/ANI/DNIS information mode ON (see “Caller ID/ANI/DNIS
Information Mode” on Page 84).
Caller ID/ANI/Lost Call stored information display (see “Retrieve and
Auto Dial Lost Calls” on Page 86).
Remote called station messaging (see “Group Notification Station
Messaging” on Page 94).
Remote calling station messaging (see “To set a advisory station
message for a remote station” on Page 92).
3DJH
♦ Changes Busy Field groups. ♦ Changes displays (date/time, elapsed time,
message, call forward, dialed number).
♦ Scrolls through speed dial numbers when in Mode
MAY 24 MON 12: 05
NO. 204
8.
6FUROO ♦ Scrolls through message waiting numbers.
♦ Scrolls through the speed dial digits (if more than 16 digits) when in Mode 8.
78 Strata DK Digital Telephone 5/99
Exit from any Mode
LCD Operation
Soft Keys
1. Press
2. Press
0RGH.
. The LCD displays date/day/time.
Soft Keys
The Soft Key feature provi des a qui ck -and-e asy way t o ac cess f requen tly- used feat ures du ring a call. When Soft Keys are on, they replace the Mode, Page, and Scroll functions. When your telephone is idle, Soft Keys do not display and the LCD control buttons.
If the Soft Key feature is activated at your station, you can still access features with feature buttons (fixed or flexible) or with access codes. Your telephone may already come with the Soft Keys activated.
➤ To turn Soft Keys ON
1. Make sure that your telephone is idle and the handset on-hook.
MODE NO. ?
JUNE 03 TUE 03:54
0RGH, 3DJH, and 6FUROO keys operate as
2. Press
0RGH + . Your LCD confirms that the keys are
on.
LINE OR STATION?
LINE STA. RTRN
➤ To turn Soft Keys OFF
1. Make sure that your telephone is idle and the handset on-hook.
2. Press
Strata DK Digital T elephone 5/99 79
0RGH + . Your LCD confirms that the keys are
off.
SOFT KEY OFF
NO. 204
LCD Operation
Soft Keys
Soft Key Display
Abbreviated Soft Key feature prompts display on the LCD above the Control buttons ( example, you would press
CONF and 6FUROO for PGE.
0RGH, 3DJH, and 6FUROO). In the following
0RGH for the TRNS function, 3DJH for
If the Soft Key feature is activated at your station, incoming call information does not display on your LCD while your station is busy. To display this information, you must either disconnect the existing call or place it on hold.
How to Use Soft Keys
This section provides an example of how to use Soft Keys to make a Conference call by adding a station to an outside call. See “Soft Key Prompts” on Page 82 for a list of features
that can be accessed with Soft Keys.
Example: Using Soft Keys to Make a Conference Call
While on an ou tsi de call ( prompts
ABR, CONF, and PGE during the first 30 second s (if ABR does
not appear, then this feature was not assigned in system programming).
Thirty seconds after the first digit of the telephone number is dialed, the display changes to incoming call, the
TRNS prompt appears immediately when you
answer the call.
LINE 3) you initiated, your LCD displays the
TRNS, CONF, and PGE. If the call is an
TALK ON LINE 2
TRNS CONF PGE
TALK ON LINE 3
ABR CONF PGE
TALK ON LINE 3
TRNS CONF PGE
➤ To Use Soft Keys to Make a Conference Calll
1. While on an outside call, press (
3DJH) to initiate the
CONF
Conference.
(Optional) You can
RTRN (6FUROO)
press to terminate the operation and return to the outside call.
The outside call is placed on-hold.
LINE OR STATION?
LINE STA. RTRN
80 Strata DK Digital Telephone 5/99
If you press RTRN, you will have to repeat the previous step if you wish to return to transfer, conference, or page.
LCD Operation
Soft Keys
2. To transfer to a station, press
STA
(3DJH).
3. Dial a station number. The name and/or number [203]
displays for about three seconds.
If you have Voice First Signaling, the display changes to:
If you have Tone First Signaling, the phone rings station [203] and the display changes to:
4. (Optional) If you h ave voice first s ignaling, announce the call to station
5. Press
203.
JOIN (3DJH). All parties are now joined in a
The called station answers, and you are connected to station
203 and the
outside call remains on-hold.
conference. Your LCD indicates that you are in a conference with CO line 3 and station 203 [
LN3+203].
DIAL STATION NO.
RTRN
CALLING
JANE BROWN 203
ANNOUNCE TO 203
TRNS CONF PGE
RINGING 203
TRNS TALK RTRN
TALK WITH 203
TRNS JOIN RTRN
LN3+203
EXIT CONF
6. Press
EXIT (0RGH) to
drop out of the conference
CONF (3DJH) to
...or add another party to the conference.
Strata DK Digital T elephone 5/99 81
The other parties remain connected in the conference call.
LCD Operation
Soft Keys
Soft Key Prompts
Table 9 provides definitions of all of the Soft Key prompts that could appear on your LCD.
Table 9 Soft Key Prompts
Soft Key Definition
ABR Activates Automatic Busy Redial after dialing a busy outside telephone number. ACB Activates Automatic Callback after reaching a busy station, CO line, or CO Line group. BUSY (Busy Override) Sends a call-waiting tone to a busy station. CONF Initiates or completes a conference. EXEC (Executive Override) Breaks into the conversation of a busy called station. EXIT Exits you from a conference; remaining parties are connected. JOIN Joins all parties to a conference while on a conference call. LINE Adds a CO line to an existing call while in the Conference mode. The LCD prompts you
to access a CO line after you press this key.
MESG Sets a message waiting indicati on at a busy or unanswered station. OVRD Overrides options, busy mode, or overrides Do Not Disturb mode. PGE Parks an outside call and to gain access to a menu of options. RING Makes a called station ring when making a voice announce call to the station. RLS Disconnects a call and returns phone n to the idle state. RTRN Terminates a feature operation and to return to a previously displayed state. STA. Adds a station to an existing call while in the Conference mode. The LCD prompts you
to dial a station number after you press this key.
TALK Makes a voice announcement to a called station that is ringing. TRNS Initiates or completes a Transfer while on an outside call. Press once for an immediate
or announced transfer, depending on system programming. Pressing TRNS again completes the transfer.
82 Strata DK Digital Telephone 5/99
Busy Lamp Field (BLF) Display
This feature disp lay s when a sta tion is bus y or ringi ng on a ny typ e of [DN] or CO lin e. If all or
a telephone’ s [PDNs ] are in use on another te lephone(s), t he telephone shows busy on the BLF, even though it may be idle. If a telephone i s i n t he DND mod e, t he telephone BLF appearance displays busy.
Starting with the number entered, t he BLF displa ys a group of 10 [PDNs] per l ine; a total of 20 for the LCD. Pressing appearing on your telephone’s LCD.
➤ To display the BLF
3DJH scrolls the display. The BLF mode stops all other displays from
LCD Operation
Busy Lamp Field (BLF) Display
1. Press
0RGH + .
2. If [PDNs ] are two digits, press
...or enter
the first
digit of a three-digit [PDN]
...or enter
the first two
digits of a four-digit [PDN].
3. Press
4. Press
. 3DJH to rotate
BLF groups.
For example, if you enter 2 for 200, the list of telephone [DNs] beginning with the
200 display.The sample LCD
(shown at right) indi cate s that s ta tions
200, 205, and 217 are in use or DND
mode.
The 200/210 group changes to 210/220.
BLF NO. ?
200 0...5.....
210 ......7...
210 ......7...
220 ..2.4....9
Strata DK Digital T elephone 5/99 83
LCD Operation
Caller ID/ANI/DNIS Information Mode
Caller ID/ANI/DNIS Information Mode
Automatic Number Identification (ANI) information cannot co-exist on the same telephone LCD with Dialed Number Identification Service (DNIS) information. If your system is programmed to receive both ANI and DNIS info rmatio n on in coming ca lls, pr ess the call is ringing to alter nate between D NIS and ANI/Caller ID LCD displays. After you answer the call, you can not alternate between displays.
DNIS
Incoming DNIS telephone numbers can be correlated in the system database with assigned
DNIS names. These names, up to 16 alphanumeric characters, display on your telephone’s LCD, enabling incoming calls to be instantly identified and appropriately answered. Table 10 shows DNIS samples.
ANI/Caller ID
If your telephone is programmed to receive Caller ID names and numbers, the calling party’s name displays. Table 10 shows ANI samples. If Caller ID was ac tivated, then th e caller’ s name and/or number would appear on the first line.
3DJH while
➤ To display the number while the call is ringing
➤ While the call is
ringing, press
3DJH.
➤ To activate the Caller ID/ANI or DNIS display mode
➤ Press 0RGH + . (The system default is ON.)
➤ To deactivate the Caller ID/ANI or DNIS display mode
➤ Press 0RGH + .
MR. JONES LINE 3 RINGING
84 Strata DK Digital Telephone 5/99
T ab le 10 DNIS/ANI Samples
Function ANI/Caller ID Number* DNIS/Caller ID Name
Incoming Call
Incoming ACD Call
Answered i ncoming or transferred call. Display changes to call duration.
Call placed on-hold.
Held call recalls your station.
Station 201 is transferring a call to you (station 200).
Transferred station (201) hangs up.
Transferred call recalls your station (201).
Call forwarded to your phone.
CN: 7145556782 LINE 3 RINGING
CN: 7145556782 ANSWERED LINE 3
HOLD LINE 3 SEP 9 TUES 18: 30
CN: 7145556782 LINE 3 RECALL
NO. 200
201 CALLING
CN: 7145556782 LN 3 TRA NS 201
CN: 7145556782 L 3 RECALL 201
LCD Operation
Call Park Orbit List Display
TOSHIBA TSD LINE 3 CALLING
TOSHIBA TSD LINE 3 RINGING
TOSHIBA TSD ANSWERED LINE 3
TOSHIBA TSD LINE 3 RECALL
TOSHIBA TSD LINE 3 TRANS 201
TOSHIBA TSD L 3 RECALL 201
TOSHIBA TSD LINE 3 CALL 201
*Caller ID numbers do not display CN: before the number, whereas ANI does.
Call Park Orbit List Display
This feature enables you to monitor (view) the calls that are parked at your station.
➤ While your phone is
idle, press
.
...or
0RGH +
2UELW/LVW. To
scan the Orbit List,
6FUROO.
press
Strata DK Digital T elephone 5/99 85
LCD shows the CO Line number (
003)
and the orbit number where the call is parked (
900).
LN 3 ORBIT 9 00+
LCD Operation
Retrieve and Auto Dial Lost Calls
Retrieve and Auto Dial Lost Calls
The system automatically saves the numbers for all calls that ring at your telephone, but are unanswered (lost calls) . This featur e enables you to vi ew the stored in formation , view the time and date, delete the information without returning the call, and/or Auto Dial the saved numbers.
➤ To view lost calls
1. Press
2. Press
...or
...or
Note CN: Identifies ANI calls as opposed to Caller ID calls which do not display CN:.
➤ To de lete lost call
0RGH + . The phone number and caller name
are displayed on your LCD. ANI/ Caller ID numbers always include area codes.
6FUROO The next lost call displays.

3DJH. Toggles between the phone number/
The previous lost cal l displays.
caller name screen and the date and time screen.
MR. JONES 7145553700
MR. SMITH 7145568725
MS. DOE 7143723546
06/02 17: 46 CN: 7145553700
MR. JONES 7145553700
1. Press
2. Press
0RGH +  The next lost call is displayed.
6FUROO The next lost call displays.
86 Strata DK Digital Telephone 5/99
MR. SMITH 7145568725
LCD Operation
Messages, Memos, and Name Display
...or press
...or press
. The lost call information is deleted without auto dialing the
➤ To Auto Dial the lost call
1. Press
2. Press
3. Press CO
0RGH +  The phone number and caller name
6FUROO The next lost call displays.
...or
/LQH
...or a [DN] + CO
/LQH access code.
The previous lost cal l displays.
call.
are displayed on your LCD. ANI/ Caller ID numbers always include area codes.
The previous lost cal l displays.
You hear dial tone.
MS. DOE 7143723546
MR. SMITH 7145568725
MS. DOE 7143723546
4. Press
$XWR'LDO
/RVW&DOO
.
The DK System auto dials the digit “1” before dialing the saved, outgoing telephone number.
Messages, Memos, and Name Display
The LCD on your telephone can be used to send or receive messages to/from other LCD telephone users (sample s hown at right). It ca n also display the names /numbers of t he per son cal ling your t eleph one or the name of the person you are calling. Names and memos can also be set to display with speed dial numbers and timed reminders.
You can write or edit a station message (10~19), “fill in the blanks” of system messages 62~64, enter a name/title that will display when other stations call your station (see “Name/
Number Display” on Page 98) , or ent er a Spe ed Dial (see “Speed Dial Memos” on Page 96) or
Timed Reminder memo (see “Timed Reminders” on Page 67). System messages 65~99, if available, are written by the System Administrator and cannot be edited by the user.
Strata DK Digital T elephone 5/99 87
BACK AT 2-PM-CALL
MEETING FOR 3PM
LCD Operation
Messages, Memos, and Name Display
➤ To enter LCD characters
1. Access message/ memo/name display.
2. Enter the message/ name/memo (up to 32 alphanumeric characters), using the following dial pad k eys (dial pad shown at right):
– moves right
– moves left
²toggles between
alphanumeric mode (dial pad defaults to numeric mode)
– scrolls the alpha/
special characters.
3. To blank out any portion of a message,
(in alpha mode)
press and move the cursor to the right.
A cursor (—) appears at the first character in the display.
See Table 11 for dial pad key equivalents.
Move Right (Alpha mode only)
Move Left
Scrolls alpha/ special characters
Toggles between alphanumeric characters
2358
Each character the cursor transverses is deleted.
88 Strata DK Digital Telephone 5/99
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