Toshiba Satellite Pro R50-C, Satellite Pro A50-C User Manual

Download

User's Manual

Satellite Pro A50-C

Satellite Pro R50-C

Chapter 1

Chapter 2

Chapter 3

TOSHIBA Legal, Regulatory, and Safety

Regulatory Information ......................................................................... 1-2

Video Standard Notice .......................................................................... 1-8

ENERGY STAR® Program .................................................................... 1-9

Disposing of the computer and the computer's batteries ................. 1-9

Optical disc drive safety instructions ............................................... 1-10

General Precautions ........................................................................... 1-11

Safety Icons ......................................................................................... 1-13

Getting Started

Equipment checklist ............................................................................. 2-1

Conventions ........................................................................................... 2-1

Using your computer for the first time ................................................ 2-2

Turning off the power ............................................................................ 2-6

The Grand Tour

Front with the display closed ............................................................... 3-1

Left side .................................................................................................. 3-2

Right side ............................................................................................... 3-3

Back ........................................................................................................ 3-5

Underside ............................................................................................... 3-6

Front with the display open .................................................................. 3-7

Internal Hardware Components ......................................................... 3-10

Power Condition Descriptions ........................................................... 3-13

Chapter 4

User's Manual ii

Operating Basics

Using the Touch Pad ............................................................................. 4-1

The Keyboard ......................................................................................... 4-1

Optical disc drive .................................................................................. 4-4

Using the Fingerprint Sensor ............................................................. 4-10

Battery .................................................................................................. 4-16

Additional memory module ................................................................ 4-22

LAN ....................................................................................................... 4-26

Memory media ..................................................................................... 4-28

Smart Card ........................................................................................... 4-31

External Display .................................................................................. 4-32

TOSHIBA Hi-Speed Port Replicator III 120W ..................................... 4-35

Security lock ........................................................................................ 4-36

Optional TOSHIBA Accessories ........................................................ 4-37

Sound System and Video mode ......................................................... 4-37

Chapter 5

Chapter 6

Chapter 7

Utilities and Advanced Usage

Utilities and Applications ...................................................................... 5-1

Special features ..................................................................................... 5-3

TOSHIBA Password Utility ................................................................... 5-5

TOSHIBA HWSetup ............................................................................... 5-8

TOSHIBA PC Health Monitor ................................................................ 5-8

Using the Hard Disk Drive (HDD) Protection .................................... 5-10

TOSHIBA Setup Utility ........................................................................ 5-12

System Recovery ................................................................................ 5-12

Troubleshooting

Problem-solving process ..................................................................... 6-1

Hardware and system checklist ........................................................... 6-4

TOSHIBA support ................................................................................ 6-14

Appendix

Specifications ........................................................................................ 7-1

AC Power Cord and Connectors .......................................................... 7-2

Information for Wireless Devices ........................................................ 7-4

Information about Intel AMT ............................................................... 7-14

Legal Footnotes ................................................................................... 7-17

VCCI Class B Information (Japan Only) ............................................ 7-20

OpenSSL Toolkit License Issues ....................................................... 7-21

FreeType License Issues .................................................................... 7-23

User's Manual

Index

iii

Chapter 1

TOSHIBA Legal, Regulatory, and Safety

This chapter states the legal, regulatory, and safety information applicable to TOSHIBA computers.

Copyright, Disclaimer and Trademarks

Copyright

© 2015 TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

First edition June 2015

Copyright authority for music, movies, computer programs, databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner. Copyrighted material can be reproduced only for personal use or use within the home. Any other use beyond that stipulated above (including conversion to digital format, alteration, transfer of copied material and distribution on a network) without the permission of the copyright owner is a violation of copyright or author's rights and is subject to civil damages or criminal action. Comply with copyright laws in making any reproduction from this manual.

Disclaimer

Trademarks

User's Manual

This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice. TOSHIBA assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manual.

Intel is a trademark or registered trademark of Intel Corporation.

Windows, Microsoft, and Windows logo are registered trademarks of Microsoft Corporation.

1-1

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Secure Digital and SD are trademarks of SD Card Association.

MultiMediaCard and MMC are trademarks of MultiMediaCard Association.

Realtek is a registered trademark of Realtek Semiconductor Corporation.

All other product names and service names in this manual might be trademarks or registered trademarks of their respective companies.

Regulatory Information

The regulatory information herein might vary. Check the ID information on the bottom of the device for specific information applicable to the model you purchased.

FCC information

FCC notice "Declaration of Conformity Information"

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not

User's Manual 1-2

recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external RGB monitor port, Universal Serial Bus (USB

2.0 and 3.0) ports, HDMI out port and Headphone/Microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment.

FCC conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Contact

Address: TOSHIBA America Information Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618-1697

Telephone: (949) 583-3000

This information is only applicable for the countries/regions where it is required.

EU Declaration of Conformity

CE compliance

This product is labeled with the CE Mark in accordance with the related European Directives, notably RoHS Directive 2011/65/EU and Electromagnetic Compatibility Directive 2004/108/EC for the notebook and the electronic accessories including the supplied power adapter, the Radio

User's Manual

This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA EUROPE GMBH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site

http://epps.toshiba-teg.com on the Internet.

1-3

Equipment and Telecommunications Terminal Equipment Directive 1999/5/ EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter. Furthermore the product complies with the Ecodesign Directive 2009/125/EC (ErP) and its related implementing measures.

This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted:

Only CE marked options should be connected/implemented Only best shielded cables should be connected

Working environment

This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.

For example, the following environments are not approved:

Industrial Environments (e.g. environments where a mains voltage of 380 V three-phase is used)

Medical Environments Automotive Environments Aircraft Environments

Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA.

The consequences of the use of this product in non-approved working environments may be:

Interference with other devices or machines in the near surrounding area.

Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area.

Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non-approved working environments before use. In the case of automobiles or aircraft, the manufacturer or airline respectively should be asked for permission before use of this product.

Furthermore, for general safety reasons, the use of this product in environments with explosive atmospheres is not permitted.

User's Manual

1-4

Canadian regulatory information (Canada only)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications.

Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Following information is only valid for EU-member States:

Disposal of products

The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres.

The black bar indicates that the product was placed on the market after August 13, 2005.

By participating in the separate collection of products and batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health.

For more detailed information about the collection and recycling programmes available in your country, please visit our website

( www.toshiba.eu/recycling office or the retail outlet where you purchased the product.

) or contact your local council

User's Manual 1-5

Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.

If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Directive, then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.

By participating in the separate collection of batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health. To achieve this you should take any battery and/or accumulator to your local recycling site, or to a retail outlet or facility that offers to collect these devices for environmentally friendly disposal, ensuring that the terminal contacts are covered by non-conductive tape.

For more detailed information about the collection and recycling programmes available in your country, please visit our website

www.toshiba.eu/recycling

( office or the retail outlet where you purchased the product.

) or contact your local council

These symbols might not stick depending on the country and region where you purchased.

REACH - Compliance Statement

The European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018.

Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

Please consult the following website

www.toshiba.eu/reach for information about the presence in our articles of substances included on the candidate list according to REACH in a concentration above 0.1 % weight by weight.

User's Manual

1-6

Following information is only for Turkey:

Disposal of products:

The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center. For more information about collection and recycling programs in your country please contact your local authority or the retailer where the product was purchased.

Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

AEEE Yönetmeliğine Uygundur

Toshiba 28300 sayılı Türkiye ''Elektrikle çalişan ve elektronik ekipmanda belirli tehlikeli maddelerin kullanimiyla ilgili kisitlama” yönetmeliği gereklerini tamamen yerine getirmektedir

The number of possible pixel failures of your display is defined according to ISO 9241-307 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure.

Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure.

Following information is only for India:

The use of this symbol indicates that this product may not be treated as household waste.

By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.

For more detailed information about recycling of this product, please visit our website

(

http://www.toshiba-india.com ) or contact call center

(1800-200-8674).

These symbols might not stick depending on the country and region where you purchased.

User's Manual 1-7

Video Standard Notice

THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE

http://www.mpegla.com

User's Manual 1-8

ENERGY STAR® Program

Your Computer model may be ENERGY STAR compliant. If the model you purchased is compliant, it uses the ENERGY STAR logo and the following information applies.

TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

To conserve energy, your computer is set to enter the lowpower Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode.

TOSHIBA recommends that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep Mode by pressing the power button.

Your ENERGY STAR certified computer should be set by default to enter a low-power "sleep mode" after a period of inactivity. Simply touching the mouse or keyboard "wakes" the computer in seconds. These sleep features can save you up to $23 per year (200 kWh per year in electricity) and prevent up to 300 pounds of greenhouse gas emissions annually. To learn how to adjust or activate these sleep settings on your computer, please go to:

www.energystar.gov/sleepinstructions

To activate sleep settings organization-wide quickly and easily through network tools, please go to:

www.energystar.gov/powermanagement

Disposing of the computer and the computer's batteries

Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government.

This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you need to replace them. Under certain applicable laws and regulation, it might be illegal to dispose of old batteries by placing them in the trash.

User's Manual

1-9

Please be kind to our shared environment. Check with your local

TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea, 443-734

government authority for details regarding where to recycle old batteries or how to dispose of them properly.

Optical disc drive safety instructions

Be sure to check the precautions at the end of this section.

The drive model employs a laser system. To ensure proper use of this product, read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.

Use of controls, adjustments or the performance of procedures other than those specified might result in hazardous radiation exposure.

To prevent direct exposure to the laser beam, do not try to open the enclosure.

Location of the Required Label

(Sample shown below. Location of the label and manufacturing information might vary.)

Precautions

CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the laser beam, do not try to open the enclosure.

User's Manual 1-10

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.

Be certain to read the following general precautions and to note the cautions included in the text of the manual.

Provide adequate ventilation

Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following:

Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as

an electric blanket or heater. Never cover or block the air vents including those at the base of the

computer. Always operate your computer on a hard flat surface. Using your

computer on a carpet or other soft material can block the vents. Always provide sufficient space around the computer.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer.

Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they might overheat.

To keep your computer in prime operating condition, protect your work area from:

Dust, moisture, and direct sunlight. Equipment that generates a strong electromagnetic field, such as

stereo speakers (other than speakers that are connected to the computer) or speakerphones.

Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.

Extreme heat, cold, or humidity. Liquids and corrosive chemicals.

User's Manual

1-11

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture, and lighting that can help reduce physical stress.

Heat injury

Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

If the computer has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot.

The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction. If you need to transport the AC adaptor, disconnect it and let it cool before moving it.

Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer's components or otherwise cause it to malfunction.

Cleaning the computer

To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it.

Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely. In these circumstances, you should get the computer inspected by an authorized service provider in order to assess the scope of any damage.

Clean the plastics of the computer using a cloth slightly dampened with water.

You can clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth and then wiping the screen gently with the cloth.

Never spray cleaner directly onto the computer or let liquid run into any part of it. Never use harsh or caustic chemical products to clean the computer.

User's Manual 1-12

Moving the computer

While the computer is designed for flexible day-to-day usage, you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation.

Make sure all disk/disc activity has ended before moving the computer.

Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the

computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC

adaptor and allow it to cool down. A failure to follow this instruction might result in minor heat injury.

Do not expose the computer to rapid temperature changes (for example, in a situation where you carry the computer from a cold environment to a warm room). Do not turn on the power until condensation disappears.

Be careful not to subject the computer to impact or shock. A failure to follow this instruction could result in damage to computer, computer failure, or loss of data.

Never transport your computer with any cards installed. This might damage either the computer and/or the card resulting in computer failure.

Always use a suitable carry case when transporting the computer. When carrying your computer, be sure to hold it securely so that it

does not fall or hit anything. Do not carry your computer by holding any of its protruding elements.

Mobile phones

Be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30 cm is maintained between the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer.

Safety Icons

Safety icons are used in this manual to bring important information to your attention. Each type of message is identified as follows.

User's Manual

1-13

Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.

A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury.

Please read. A note is a hint or advice that helps you make best use of your equipment.

User's Manual 1-14

Getting Started

This chapter provides an equipment checklist, and basic information to start using your computer.

If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly.

Equipment checklist

Carefully unpack your computer, taking care to save the box and packaging materials for future use.

Hardware

Check to make sure that you have all the following items:

TOSHIBA Portable Personal Computer Battery pack (preinstalled in the computer) AC adaptor and power cord (2-pin plug or 3-pin plug)

Documentation

Chapter 2

Quickstart Instruction Manual for Safety and Comfort Warranty Information

If any of the items are missing or damaged, contact your dealer immediately.

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.

Start

Click Tap the Touch Pad or click the left Touch

Right-click Click the right Touch Pad control button

User's Manual 2-1

The word "Start" refers to the " " button in Windows 7.

Pad control button once. Left click the mouse once.

once. Right-click the mouse once.

Double-click Tap the Touch Pad or click the left Touch

Pad control button twice. Left click the mouse twice.

Internal Storage Drive Your computer is equipped with one of the

following storage devices:

HDD (Hard Disk Drive) SSD (Solid-State Drive)

In this manual, the word "internal storage drive" refers to either HDD or SSD unless otherwise stated.

Using your computer for the first time

Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer. By following the recommendations in it, you can reduce your chance of developing a painful or disabling injury to your hand, arms, shoulders, or neck.

This section provides basic information to start using your computer. It covers the following topics:

Connecting the AC adaptor Opening the display Turning on the power Initial setup Getting to know Windows

Use a virus-check program and make sure that it is updated regularly.

Never format storage media without checking its content - formatting destroys all stored data.

It is a good idea to back up the internal storage drive or other main storage device to external media periodically. General storage media is not durable or stable over long periods of time and under certain conditions might result in data loss.

Before you install a device or application, save any data in memory to the internal storage drive or other storage media. Failure to do so might result in data loss.

Connecting the AC adaptor

Attach the AC adaptor when you want to charge the battery or operate from AC power. The battery pack must be charged before you can operate from battery power.

User's Manual

2-2

The AC adaptor can automatically adjust to any voltage ranging from 100 volts to 240 volts and to a frequency of either 50 hertz or 60 hertz, enabling you to use this computer in almost any country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer.

Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.

Never plug the AC adaptor into a power source that does not correspond to both the voltage range and the frequency specified on the regulatory label of the unit. Failure to do so might result in a fire or electric shock, possibly resulting in serious injury.

Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so might result in a fire or electric shock, possibly resulting in serious injury.

The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region. For use in other regions, buy power cords that conform to safety rules and regulations in the particular region.

Do not use a 3-pin to 2-pin conversion plug.

When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in this User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug might hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.

Never place your computer or AC adaptor on a wooden surface, furniture, or any other surface that might be marred by exposure to heat since the computer base and the surface of the AC adaptor increase in temperature during normal use.

Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage.

Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.

User's Manual

1. Connect the power cord to the AC adaptor.

2-3

Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug)

Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug)

Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.

2. Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer.

Figure 2-3 Connecting the DC output plug to the computer

1. DC IN 19V jack 2. DC output plug

Product appearance depends on the model you purchased.

3. Plug the power cord into a live wall outlet. The DC IN/Battery indicator glows.

Opening the display

The display panel can be opened to a wide range of angles for optimal viewing.

While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel. This will allow the angle of the display panel to be adjusted to provide optimum clarity.

User's Manual

2-4

Figure 2-4 Opening the display panel

1. Display panel

Open and close the display panel with reasonable care. Opening it vigorously or slamming it shut might damage the computer.

Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt.

Be careful not to open the display panel too far as this might put stress on the display panel’s hinges and cause damage.

Do not press or push on the display panel.

Do not lift the computer by the display panel.

Do not close the display panel with pens or any other objects left in between the display panel and the keyboard.

When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).

User's Manual 2-5

Turning on the power

This section describes how to turn on the power. The Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information.

After you turn on the power for the first time, do not turn it off until you have set up the operating system.

Volume cannot be adjusted during Windows Setup.

1. Open the display panel.

2. Press the power button.

Figure 2-5 Turning on the power

1. Power button

Product appearance depends on the model you purchased.

Initial setup

The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen.

When it is displayed, be sure to read the License Terms carefully.

Turning off the power

The power can be turned off in one of the following modes, either Shut Down Mode, Sleep Mode or Hibernation Mode.

Shut Down Mode

When you turn off the power in Shut Down Mode, no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on.

User's Manual

2-6

1. If you have entered data, either save it to the internal storage drive or to other storage media.

2. Make sure all disk/disc activity has stopped before removing the disk/ disc.

If you turn off the power while a disk (disc) is being accessed, you might lose data or damage the disk.

Never turn off the power while an application is running. Failure to do so can cause data loss.

Never turn off the power, disconnect an external storage device, or remove storage media during data read/write. Failure to do so can cause data loss.

3. Click Start and then select Shut down.

4. Turn off any peripheral devices connected to your computer.

Do not turn the computer or peripheral devices back on immediately. Wait a short period to avoid any potential damage.

Restarting the computer

Certain conditions require that you reset the computer, for example if:

You change certain computer settings.

To restart the computer, there are two ways this can be achieved:

Click Start. Point to the arrow ( ) beside the Shut down button and then select Restart.

Press CTRL, ALT, and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( in the lower-right corner.

Before restarting the computer, be sure to save your data.

)

Sleep Mode

If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode, data is maintained in the main memory of the computer. When you turn on the power again, you can continue working right where you left off.

When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always shut down the computer. This includes turning off any wireless communication functionalities, and canceling settings that reactivate the computer automatically, such as a timer recording function. Failure to shut down the

User's Manual 2-7

computer in this way might allow the operating system to reactivate and run pre-programmed tasks or preserve unsaved data, which might interfere with aviation or other systems, possibly causing serious injury.

Before entering Sleep Mode, be sure to save your data.

To prevent data loss, do not switch to Sleep Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices.

Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source). It can cause data loss in the memory.

When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options).

To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time. Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA HWSetup.

If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options.

To use the Hybrid Sleep function, configure it in the Power Options.

User's Manual

Benefits of Sleep Mode

The Sleep Mode feature provides the following benefits:

Restores the previous working environment more rapidly than the Hibernation Mode feature.

Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.

Allows the use of the panel power off feature.

Executing Sleep Mode

You can enter Sleep Mode in one of following ways:

Click Start. Point to the arrow ( ) beside the Shut down button and then select Sleep.

Close the display panel. Note that this feature must be enabled within the Power Options.

2-8

Press the power button. Note that this feature must be enabled within the Power Options.

When you turn the power back on, you can continue where you left off when you shut down the computer.

When the computer is in Sleep Mode, the Power indicator blinks amber.

If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode. Sleep Mode consumes more power while the computer is off.

Sleep Mode limitations

Sleep Mode will not function under the following conditions:

Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise. The battery power is exhausted and the AC Adaptor is not connected.

Hibernation Mode

The Hibernation Mode feature saves the contents of memory to the internal storage drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer.

Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the internal storage drive. However, for safety sake, it is best to save your data manually.

Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed.

To prevent data loss, do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices.

User's Manual

Benefits of Hibernation Mode

The Hibernation Mode feature provides the following benefits:

Saves data to the internal storage drive when the computer automatically shuts down because of a low battery condition.

You can return to your previous working environment immediately when you turn on the computer.

Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature.

Allows the use of the panel power off feature.

2-9

Starting Hibernation Mode

To enter Hibernation Mode, click Start, point to the arrow ( ) beside the Shut down button and then select Hibernate from the menu.

Automatic Hibernation Mode

The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the display panel.To define these settings, do the following:

1. Click Start -> Control Panel -> System and Security -> Power Options.

2. Click Choose what the power button does or Choose what closing the lid does.

3. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid.

4. Click the Save changes button.

Data save in Hibernation Mode

When you turn off the power in Hibernation Mode, the computer takes a moment to save the current data in memory to the internal storage drive.

After you turn off the computer, and the content of memory has been saved to the internal storage drive, turn off the power to any peripheral devices.

Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.

User's Manual 2-10

The Grand Tour

1 3

This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer.

Legal Footnote (Non-applicable Icons)

For more information regarding Non-applicable Icons, refer to the Legal

Footnotes section.

Handle your computer carefully to avoid scratching or damaging the surface.

Front with the display closed

The following figure shows the front of the computer with the display panel in the closed position.

Figure 3-1 Front of the computer with display panel closed

Chapter 3

1. DC IN/Battery indicator

2. Power indicator

Product appearance depends on the model you purchased.

DC IN/Battery indicator

User's Manual 3-1

The DC IN/Battery indicator shows the condition of the DC IN and the battery charge status. White indicates that the battery is fully charged while the power is being correctly supplied from the AC power adaptor.

Refer to the Power Condition Descriptions section for more information on this feature.

3. Wireless communication indicator

Power indicator The Power indicator normally glows white when

1 2

4533

the computer is turned on. However, if you turn off the computer into Sleep Mode, this indicator flashs amber.

Left side

Wireless communication indicator

The Wireless communication indicator glows white when the wireless functions are turned on.

Some models are equipped with wireless functions.

The following figures show the left side of the computer.

Figure 3-2 The left side of the computer

1. Security lock slot 4. Headphone/Microphone jack

2. LAN jack 5. Smart Card slot*

3. Universal Serial Bus (USB 2.0) port 6. Optical disc drive*

* Provided with some models. Product appearance depends on the model you purchased.

Security lock slot A security cable can be attached to this slot and

then connected to a desk or other large object in order to deter theft of the computer.

LAN jack This jack lets you connect to a LAN. The adaptor

has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). Refer to Operating

Basics, for details.

Do not connect any cable other than a LAN cable to the LAN jack. It might cause damage or malfunction.

User's Manual 3-2

Universal Serial Bus (USB 2.0) port

Note that it is not possible to confirm the operation of all functions of all USB devices that are available. Some functions associated with a specific device might not operate properly.

Before removing a USB device from the USB port, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove.

Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

Two Universal Serial Bus ports, which comply to the USB 2.0 standard, are provided on the left side of the computer.

The USB 2.0 port is not compatible with USB 3.0 devices.

Headphone/ Microphone jack

Smart Card slot This slot allows you to install a Smart Card

Optical disc drive The computer is configured with a DVD Super

2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.

Right side

The following figures show the right side of the computer.

A 3.5 mm mini headphone/microphone jack enables connection of a monaural microphone or stereo headphones.

device.

Some models are equipped with a Smart Card slot.

Multi drive.

Some models are equipped with an optical disc drive.

User's Manual

3-3

Figure 3-3 The right side of the computer

1 2 2 4 653

1. Memory media slot 4. External RGB monitor port

2. Universal Serial Bus (USB 3.0) port 5. Cooling vents

3. HDMI out port 6. DC IN 19V jack

Product appearance depends on the model you purchased.

Memory media slot This slot lets you insert an SD™/SDHC™/

SDXC™ memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the

Memory media section for more information.

Keep foreign metal objects, such as screws, staples, and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

Universal Serial Bus (USB 3.0) port

Two Universal Serial Bus ports, which comply to the USB 3.0 standard, are provided on the right side of the computer.

USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices.

USB 3.0 port(s) might work as USB 2.0 port(s) when operating in USB Legacy Emulation mode.

Note that it is not possible to confirm the operation of all functions of all USB devices that are available. Some functions associated with a specific device might not operate properly.

Before removing a USB device from the USB port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove.

HDMI out port HDMI out port can connect with Type A

connector HDMI cable.

User's Manual 3-4

Back

External RGB monitor port

This port provides 15-pin, analog RGB port. Refer to the External RGB monitor port pin

assignment section for information on external

RGB monitor port pin assignment. This port allows you to connect an external RGB monitor to the computer.

Cooling vents The cooling vents help the processor to avoid

overheating.

Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

Carefully clean the dust on the surface of the cooling vents using a soft cloth.

DC IN 19V jack The AC adaptor connects to this jack in order to

power the computer and charge its internal batteries. Note that you must only use the model of AC adaptor supplied with the computer at the time of purchase. Using the wrong AC adaptor can damage the computer.

The following figure shows the back of the computer.

Figure 3-4 The back of the computer

1. Battery pack

Product appearance depends on the model you purchased.

Battery pack The rechargeable lithium-ion battery pack

provides power to the computer when the AC adaptor is not connected.

For more detailed information on the use and operation of the battery pack, refer to the Battery section.

Legal Footnote (Battery Life)

User's Manual 3-5

For more information regarding Battery Life, refer to the Legal Footnotes

section.

Underside

The following figures show the underside of the computer. Ensure that the display is closed before the computer is turned over to avoid causing any damage.

Figure 3-5 The underside of the computer

1. Battery lock 4. Docking port*

2. Battery release latch 5. Memory module cover*

3. Cooling vents

* Provided with some models. Product appearance depends on the model you purchased.

Battery lock Slide the battery lock to release the battery pack

ready for removal.

Battery release latch Slide and hold this latch into its "Unlock" position

in order to release the battery pack for removal. For more detailed information on removing the battery pack, refer to the Battery section.

Cooling vents The cooling vents help the processor to avoid

overheating.

User's Manual 3-6

Carefully clean the dust on the surface of the cooling vents using a soft cloth.

Docking port This port enables connection of an optional

TOSHIBA Hi-Speed Port Replicator III 120W described in TOSHIBA Hi-Speed Port Replicator

III 120W.

Some models are equipped with the docking port.

Only the TOSHIBA Hi-Speed Port Replicator III 180W or 120W is compatible with the docking port.

Do not attempt to use any other Port Replicator.

Keep foreign objects out of the docking port. A pin or similar object can damage the circuitry of the computer.

Memory module cover

Some models are equipped with the memory module cover. The memory module slot under this cover allows for the installation, replacement and removal of additional memory module.

4GB or 8GB memory modules can be installed in the computer's two memory slots for a maximum of 16GB system memory. The actual amount of useable system memory is less than the installed memory modules.

Refer to the Additional memory module section.

Front with the display open

This section shows the computer with the display panel open. In order to open the display, lift up the display panel and position it at a comfortable viewing angle for you.

User's Manual

3-7

Figure 3-6 The front of the computer with the display panel open

1212

5 4

1. Wireless communication antennas

8. Power button

(not shown)*

2. Microphone* 9. Display hinges

3. Microphone* 10. Keyboard

4. Web Camera* 11. Touch Pad

5. Web Camera LED* 12. Touch Pad control buttons

6. Display screen 13. Fingerprint Sensor*

7. Stereo speakers

* Provided with some models. Product appearance depends on the model you purchased.

Wireless communication antennas

Depending on the configuration of your computer, one or all of the following antennas are built-in:

Wireless LAN Wireless LAN/Bluetooth

Some models are equipped with wireless communication antennas.

Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work.

Legal Footnote (Wireless LAN)

For more information regarding Wireless LAN, refer to the Legal Footnotes section.

User's Manual 3-8

Microphone The built-in microphone allows you to record

sounds for your application. Refer to the Sound

System and Video mode section for more

information.

Some models are equipped with the built-in microphone, and depending on the model your purchased, it might be equipped with a single microphone or dual microphone.

Web Camera Web Camera is a device that allows you to

record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool.

Some models are equipped with a Web Camera.

Do not point the web camera directly at the sun.

Do not touch or press strongly on the web camera lens. Failure to do so might reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty.

Web Camera LED The Web Camera LED glows when the Web

Camera is operating.

Some models are equipped with a Web Camera LED.

Display screen 39.6 cm (15.6") LCD screen, is configured with

the following resolution:

HD, 1366 horizontal x 768 vertical pixels FHD, 1920 horizontal x 1080 vertical pixels

Be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen is somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries.

Legal Footnote (LCD)

For more information regarding LCD, refer to the Legal Footnotes section.

Stereo speakers The speakers emit sound generated by your

software as well as audio alarms, such as low battery condition, generated by the system.

Power button Press this button to power on/off the computer.

User's Manual 3-9

Display hinges The display hinges allow the display panel to be

positioned at a variety of easy-to-view angles.

Keyboard The keyboard contains character keys, control

keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard.

Refer to the The Keyboard section for details.

Touch Pad The Touch Pad located in the palm rest is used

to control the movement of the mouse pointer.

To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the mouse pointer to go.

Touch Pad control buttons

Fingerprint Sensor This sensor enables you to enroll and recognize

The two buttons below the Touch Pad are used like the buttons on a standard mouse. Press the left button to select a menu item or to manipulate text or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using.

a fingerprint.

Some models are equipped with a Fingerprint Sensor.

Internal Hardware Components

This section describes the internal hardware components of your computer.

The actual specifications might vary depending on the model you purchased.

CPU The processor type varies depending on model.

Legal Footnote (CPU)

For more information regarding CPU, refer to the Legal Footnotes section.

Internal Storage Drive The capacity of the internal storage drive varies

depending on the model.

Note that part of the internal storage drive overall capacity is reserved as administration space.

SSD is a large-capacity storage device which uses Solid-State Memory in place of a magnetic disk of the hard disk.

User's Manual 3-10

Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the HDD/SSD might be vulnerable to data retention errors.

Legal Footnote (Internal Storage Drive Capacity)

For more information regarding Internal Storage Drive Capacity, refer to the

Legal Footnotes section.

RTC battery The internal RTC battery backs up the Real-Time

Clock (RTC) and calendar.

Video RAM The memory in the graphics adaptor of the

computer, used to store the image displayed on a bitmap display.

The amount of Video RAM available depends on the system memory of the computer.

Click Start -> Control Panel -> Appearance

and Personalization -> Display -> Adjust resolution.

The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window.

Graphics Processing Unit

Graphics Processing Unit (GPU) performance might vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode.

Legal Footnote (Graphics Processing Unit (GPU))

For more information regarding Graphics Processing Unit (GPU), refer to the Legal Footnotes section.

NVIDIA Graphic Control

Some NVIDIA graphics models might include NVIDIA® Optimus™ technology feature.

NVIDIA® Optimus™ technology intelligently optimizes notebook performance by seamlessly switching between a discrete NVIDIA GPU for great graphics performance and an Intel integrated graphics chip for sustained battery life. Switching is automatic and does not require the user to reboot the computer.

User's Manual

3-11

In the Manage 3D Settings menu of NVIDIA Control Panel, you can change the global 3D settings and create overrides for specific programs. The overrides will be used automatically each time the specified programs are launched.

Use the default setting for NVIDIA Optimus technology.

If the program does not run normally after the setting has been changed, restore the program to the default setting.

If the program does not run normally, restore the Preferred graphics processor to the default setting.

When you use some video playback programs to play video files, the preferred graphics processor in the "Program Settings" tab cannot be changed to the graphics other than "Integrated Graphics".

To access the Program Settings, click "NVIDIA Control Panel" -> "Manage 3D settings" -> "Program Settings".

To launch the NVIDIA Control Panel, Click Start -> Control Panel -> Hardware and Sound -> NVIDIA Control Panel.

For more information about the NVIDIA Control Panel system, refer to the NVIDIA Control Panel Help. To access it, click Help from the main menu and then select NVIDIA Control Panel Help.

On Optimus models, two kinds of Display Drivers are installed: “Intel® HD Graphics Driver” and “NVIDIA Graphics Driver XXX.XX”.

Do not uninstall the display driver from “Uninstall Program” in the Control Panel.

To uninstall the display driver:

1. Uninstall “NVIDIA Graphics Driver XXX.XX”.

Then uninstall “Intel® HD Graphics Driver”.

Intel® Display Power Saving Technology

Intel GPU models might include the Display Power Saving Technology feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD.

This feature can be used if the computer is:

running in battery mode using the internal LCD display

The Display Power Saving Technology feature is enabled at factory default. To turn this feature off, change it in the settings accordingly in the Intel® HD Graphics Control Panel.

You can access this control panel in the following way:

1. Right-click on the desktop and click Graphics Properties...

User's Manual

3-12

2. Click Power and then select On Battery from the drop-down menu under Power in the upper-left corner.

3. Click Disable under Display Power Saving Technology.

4. Click Apply.

If you want to enable this feature, click Enable under Display Power Saving Technology.

Power Condition Descriptions

The computer operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the battery charge level is.

DC IN/Battery indicator

Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected. The following indicator conditions should be noted:

Flashing Amber The battery charge is low. The AC adaptor must

be connected to recharge the battery.

Amber Indicates that the AC adaptor is connected and

the battery is charging.

White Indicates that the AC adaptor is connected and

the battery is fully charged.

Flashing White Indicates a problem with the computer.

Disconnect the AC adaptor and remove the battery for several seconds, and then reinstall the battery and reconnect the AC adaptor. If it still does not operate properly, you should contact your reseller or dealer.

No light Under any other conditions, the indicator does

not light.

If the battery pack becomes too hot while it is being charged, the charge stops and the DC IN/Battery indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off.

Power indicator

Check the Power indicator to determine the power status of the computer. The following indicator conditions should be noted:

White Indicates that power is being supplied to the

computer, and the computer is turned on.

User's Manual 3-13

Flashing Amber Indicates that the computer is in Sleep Mode and

that there is sufficient power available (AC adaptor or battery) to maintain this condition.

No light Under any other conditions, the indicator does

not light.

User's Manual 3-14

Operating Basics

This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it.

Using the Touch Pad

The Touch Pad on the palm rest might support the following gestures:

Tap Simply tap your finger on the Touch Pad to act

on items on the screen. (Similar to left-click)

Pinch or stretch Place two or more fingers down on the Touch

Pad and move them toward each other (pinch) or away from each other (stretch). This visually zooms in or out.

Two-Finger Scroll Place two fingers down and slide them vertically

or horizontally from anywhere on the Touch Pad. This allows you to operate the scroll bars of a window.

Chapter 4

Do not put items on the Touch Pad surface to prevent abnormal action.

Some of the Touch Pad operations described in this section are only supported in certain applications.

The Keyboard

The number of keys available on your keyboard depends on which country/ region your computer is configured for, with keyboards being available for numerous languages.

There are different types of keys, specifically typewriter keys, function keys, and Windows special keys.

Never remove the key caps on your keyboard. Failure to do so might damage the parts under the key caps.

User's Manual 4-1

Keyboard indicator

The following figure shows the position of the CAPS LOCK indicator and NUM LOCK indicator which show the following conditions:

When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed.

When the NUM LOCK indicator glows, the ten key allows you to enter numbers.

Figure 4-1 Keypad indicator

1. CAPS LOCK indicator 2. NUM LOCK indicator

CAPS LOCK This indicator glows green when letter keys are

locked into their uppercase format.

NUM LOCK When the NUM LOCK indicator glows, you can

use the number keys on the keyboard for number entry.

Function Keys

The function keys (F1 ~ F12) are the12 keys at the top of your keyboard.

Function keys let you enable or disable certain features of the computer. The functions can be performed by pressing the associated function keys.

Key Combination Function

FN + F1 Enters ''Lock computer mode''.

To restore your desktop, you need to log on again.

FN + F2 Switches between the power plans.

FN + F3 Switches the system to Sleep Mode.

FN + F4 Switches the system to Hibernation Mode.

FN + F5 Changes the active display device.

To use a simultaneous mode, you must set the resolution of the internal display panel to match the

User's Manual 4-2

resolution of the external display device.

Key Combination Function

FN + F6 Decreases the brightness of the display panel in

individual steps.

FN + F7 Increases the brightness of the display panel in

individual steps.

FN + F8 Switches the active wireless devices.

FN + F9 Enables or disables the Touch Pad.

FN + ESC Turns the sound on or off.

FN + 1 Reduces the icon size on the desktop or the font

sizes within one of the supported application windows.

FN + 2 Enlarges the icon size on the desktop or the font

sizes within one of the supported application windows.

FN + 3 Decreases the volume of the computer.

FN + 4 Increases the volume of the computer.

FN + 5 Switches between available cooling methods for

the current power plan.

This function is supported with some models.

FN + Space Changes the display resolution.

User's Manual

FN + Z ( )

Toggles the mode of the keyboard backlight between Timer, On, and Off.

To set up the brightness, click Start -> All

Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. Click Keyboard tab, and select a level

under Keyboard Backlight Brightness Control.

To set up the timer, launch the BIOS setup utility, select Power Management -> Keyboard Backlight Control Mode, and select TIMER. Adjust the timer under Backlight Lighting Time.

This function is supported with some models.

Flash Cards

Flash Cards makes it visual and easy to access and use the function keys. Normally the cards are hidden from view. To activate and use the Flash Cards, do the following:

Standard F1-F12 mode

1. Press and hold the FN key.

4-3

Flash Cards appears on top of the screen by default.

2. Press the function key or click the card associated with the desired function.

The selected card with available options appears.

3. Press the function key repeatedly to cycle through the available options and release the FN key when the desired option is selected.

You can also click the desired option.

Special function mode

1. Press the function key repeatedly to cycle through the available options and release it when the desired option is selected.

For more information, refer to the TOSHIBA Flash Cards Help file.

To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.

Windows special keys

The keyboard provides two keys that have special functions in Windows, the Windows® logo key activates the Start menu while the application key has the same function as the secondary (right) mouse button.

This key activates the Windows Start menu.

This key has the same function as the secondary (right) mouse button.

Optical disc drive

Some models will be installed with a DVD Super Multi drive.

Formats

The drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CDEXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Format1), DVD+R DL.

Some types and formats of DVD-R DL and DVD+R DL discs might be unreadable.

User's Manual 4-4

Using the optical disc drive

The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor.

For precautions on writing to discs, refer to the Writing discs section.

To load discs, do the following:

1. When the computer’s power is on, press the eject button to open the disc tray slightly.

2. Grasp the disc tray gently and pull until it is fully opened.

Figure 4-2 Pressing the eject button and pulling the disc tray open

1. Eject button

3. Lay the disc, label side up, in the disc tray.

Figure 4-3 Inserting a disc

1. Laser lens

When the disc tray is fully opened, the edge of the computer covers the disc tray slightly. Therefore, you must to turn the disc at an angle when you place it in the disc tray. After seating the disc, however, make sure it lies flat.

Do not touch the laser lens or any portion of its surrounding casing as this might cause misalignment.

User's Manual 4-5

Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive.

4. Press gently at the center of the disc until you feel it click into place. The disc should lie below the top of the spindle, flush with the spindle base.

5. Push the center of the disc tray to close it. Press gently until it locks into place.

If the disc is not seated properly when the disc tray is closed, the disc might be damaged. Also, the disc tray might not open fully when you press the eject button.

Removing discs

To remove the disc, do the following:

Do not press the eject button while the computer is accessing the optical disc drive. Wait for the optical disc drive indicator to go out before you open the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it.

1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened.

When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open.

User's Manual

2. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc.

3. Push the center of the disc tray to close it. Press gently until it locks into place.

How to remove disc when the disc tray will not open

Pressing the eject button will not open the disc tray when the computer power is off. If the power is off, you can open the disc tray by inserting a slender object (about 20 mm) such as a straightened paper clip into the manual eject hole near the eject button.

4-6

Figure 4-4 Manual release with the eject hole

Φ1.0mm

1. Manual eject hole

Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray, the disc might fly off the spindle and cause injury.

Writable discs

This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write.

CDs

CD-R discs can be written only once. The recorded data cannot be erased or changed.

CD-RW discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once.

DVDs

DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only once. The recorded data cannot be erased or changed.

DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once.

Writing discs

You can use the DVD Super Multi drive to write data to either CD-R, CDRW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW or DVD-RAM discs.

When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live electrical outlet. It is possible that, if data is written while powered by the battery pack, the write process might sometimes fail due to low battery power. In these instances, data loss might occur.

User's Manual 4-7

Important message

Before you write or rewrite to any of the media supported by the optical disc drive, read and follow all of the setup and operating instructions in this section.If you fail to do so, you might find that the optical disc drive might not function properly, and you might fail to write or rewrite information successfully. This might cause you to either lose data or incur other damage to the drive or media.

Disclaimer

TOSHIBA does not assume responsibility for the following:

Damage to any disc that might be caused by writing or rewriting with this product.

Any change or loss of the recorded contents of media that might be caused by writing or rewriting with this product, or for any business profit loss or business interruption that might be caused by the change or loss of the recorded contents.

Damage that might be caused by using third party equipment or software.

Given the technological limitations of current optical disc writing drives, you might experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies of important data, in case of any undesired change or loss of the recorded contents.

Before writing or rewriting

Based on TOSHIBA limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that disc quality can affect write or rewrite success rates. Also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc.

CD-R:

TAIYO YUDEN CO., Ltd.

MITSUBISHI KAGAKU MEDIA CO., LTD.

CD-RW: (Multi-Speed, High-Speed and Ultra-Speed)

MITSUBISHI KAGAKU MEDIA CO., LTD.

DVD-R:

DVD Specifications for Recordable Disc for General Version 2.0

TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)

DVD-R DL:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)

User's Manual 4-8

DVD+R:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)

DVD+R DL:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media)

DVD-RW:

DVD Specifications for Recordable Disc for Version 1.1 or version

1.2

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 6x speed media)

DVD+RW:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)

DVD-RAM: (DVD Super Multi drive only)

DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2

Panasonic Corporation (for 3x and 5x speed media)

Some types and formats of DVD-R DL and DVD+R DL discs might be unreadable.

Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be read.

When writing or rewriting

User's Manual

Observe the following points while you write or rewrite data to a media:

Always copy data from the internal storage drive to the optical media. Do not use the cut-and-paste function as the original data will be lost if there is a write error.

Do not perform any of the following actions:

Change users in the Operating Systems. Operate the computer for any other function, including such tasks

as using a mouse or Touch Pad, or closing/opening the display panel.

Start a communication application. Apply impact or vibration to the computer. Install, remove or connect external devices, including such items

as a memory media card, USB device, external monitor or an optical digital device.

Use the audio/video control button to reproduce music or voice. Open the optical disc drive.

Do not use shut down, log off, Sleep Mode or Hibernation Mode functions while writing or rewriting.

4-9

Make sure that the write/rewrite operation is completed before going into either Sleep Mode or Hibernation Mode (You can remove an optical media on the optical disc drive after writing is completed).

If the media is of poor quality, or is dirty or damaged, writing or rewriting errors might occur.

Set the computer on a level surface and avoid places subject to vibration such as airplanes, trains or cars. In addition, do not use the computer on an unstable surface such as a stand.

Keep mobile phones and other wireless communication devices away from the computer.

Using the Fingerprint Sensor

Some models have a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password onto the fingerprint authentication feature, it is no longer necessary to input the password from the keyboard. Fingerprint feature enables you to:

Logon to Windows and access a security enabled homepage through Internet Explorer.

Files and folders can be encrypted/decrypted and third party access to them prevented.

Unlock the password-protected screen-saver. Authentication of the User Password (and, if applicable, the HDD/SSD

Password) when booting up the computer (Pre-Boot authentication). Single Sign-On feature

Fingerprint cannot be used in models that do not have a fingerprint module installed.

How to Swipe your Finger

Using the following steps when swiping fingers for fingerprint registration or authentication can help to minimize authentication failures:

Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible. In performing this process, you should also take care to ensure that the center of your fingerprint is on the sensor.

The following illustrations show the recommended way to swipe your finger over the fingerprint sensor.

User's Manual

4-10

Figure 4-5 Swipe the finger

1. Sensor

Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions might cause fingerprint reading to fail.

Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor.

There is a possibility of authentication failures if the finger is swiped too quickly or too slowly. Follow any on-screen instructions to adjust the speed used during the swipe process.

Points to note about the Fingerprint Sensor

Be aware of the following considerations when using the fingerprint sensor. A failure to follow these guidelines might result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate.

Do not scratch or poke the sensor with your nails or any hard or sharp objects.

Do not press the sensor strongly. Do not touch the sensor with a wet finger or any wet objects. Keep the

sensor surface dry and free from water vapor. Do not touch the sensor with a soiled or dirty finger as minute foreign

particles of dust and dirt might scratch it. Do not paste stickers or write on the sensor. Do not touch the sensor with a finger or any other object which might

have a build-up of static electricity on it.

Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition.

Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal

surface. Static electricity is a common cause of sensor failures, especially when the weather is dry.

User's Manual

4-11

Clean the sensor with a lint-free cloth. Do not use detergent or any other chemicals to clean the sensor.

Avoid the following finger conditions for enrollment or recognition as they might result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate

Soaked or swollen finger, for example as might occur after taking a bath.

Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger

Observe the following to improve the fingerprint recognition success rate.

Enroll two or more fingers. Enroll additional fingers if a recognition failure often occurs when using

already enrolled fingers. Check the condition of your finger. Any conditions which have

changed since enrollment, such as injury, rough skin, and extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, might lower the recognition success rate. Also if the fingerprint is worn down or the finger becomes thinner or fatter, the recognition success rate might be lowered.

As the fingerprint for each finger is different and unique you should ensure that only the registered or enrolled fingerprint or fingerprints are used for identification.

Check the position and speed at which you swipe your finger across the sensor. Refer to the preceding drawing.

The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. However, there might be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints.

The recognition success rate might differ from user to user.

Points to note about Fingerprint Utility

If Windows file encryption function EFS (Encryption File System) is used to encrypt a file, the file cannot be further encrypted using the encryption function of this software.

You can back up the fingerprint data or the information registered to Web Site Passwords.

Use Import/Export in TOSHIBA Fingerprint Utility main menu. Also refer to the fingerprint utility Help file for more information by

clicking ? in TOSHIBA Fingerprint Utility main menu.

Fingerprint utility limitations

TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out

User's Manual

4-12

unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.

The recognition success rate might differ from user to user.

Set up Fingerprint Registration

Use the following procedure when first using fingerprint authentication.

In use, the fingerprint authentication system uses the same username and password as defined within the Windows operating system. If no Windows password has been configured, you must do this before starting the fingerprint registration process.

This sensor has the memory space for at least twenty fingerprint patterns. You might be able to register more fingerprint patterns depending on the sensor memory usage.

1. Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility.

2. The Enroll screen is displayed. Enter the current account password into the Windows Password field. If no Windows password has been configured, you will be asked to configure the new logon password. Then click Next.

3. Click the non-enrolled finger you want to register and then click Next.

4. The instructions for enrollment operation screen is displayed. Carefully read them and then click Next.

5. The scanning practice screen is displayed. You are able to practice swiping (three times) your finger to ensure you use the correct method. When you have finished practicing swiping your finger, click Next.

6. Swipe four times with the same finger. If scanning of fingerprint succeeds, "Enrollment succeeded! Do you want to save this fingerprint?" message box appears. Click OK.

7. The following message appears: "It’s strongly recommended you enroll one more fingerprint.". Click OK and repeat Step 3, 4, 5 and 6 with another finger.

It is strongly recommended that you register 2 or more fingerprints.

You cannot enroll the same fingerprint more than once, even on a different user account.

User's Manual 4-13

Delete the Fingerprint Data

Saved fingerprint data is stored in special non-volatile memory inside the fingerprint sensor. Therefore, if you give the computer to someone else, or dispose of it in any way, please uninstall the application or delete all the logs created by the application.

Delete the fingerprint data for the currently logged in user

1. In the TOSHIBA Fingerprint Utility main menu, select Fingerprint Enroll.

2. In the Fingerprint Enroll window, it enables you to delete the fingerprint data for the currently logged in user. Click an enrolled finger you want to delete. "Do you want to delete?" message box appears on the screen and then click OK. If you want to delete other fingerprints, repeat this step. If only one fingerprint is registered, the message "At least one fingerprint is required." appears after clicking OK. You are not allowed to delete a unique fingerprint.

3. Click Close.

4. "Do you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu.

Delete all users fingerprints

1. In the TOSHIBA Fingerprint Utility main menu, click Run as administrator.

2. User Account Control window is displayed. Click Yes.

3. Swipe your enrolled finger.

4. Select Fingerprint Management option.

5. A list of fingerprint information for all users is shown in the screen. Click the enrolled fingerprint data you want to delete, and then click Delete Selected Items.

6. "Do you want to delete the selected fingerprints?" message box appears on the screen. Click OK.

7. Click Close.

8. "Do you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu.

Windows Logon via Fingerprint Authentication

In place of the usual Windows logon by ID and password, fingerprint authentication also allows logon to Windows.

This is useful especially when many users are using the PCs, as user selection can be skipped.

Fingerprint Authentication Procedure

1. Start up the computer.

User's Manual

4-14

2. The Logon Authorization screen is displayed. Choose any of the enrolled fingers and swipe the fingerprint on the sensor. If authentication is successful, the user will be logged on to Windows.

If the fingerprint authentication fails, please logon using the Windows logon password.

A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration.

Fingerprint Pre-Boot authentication and Single SignOn feature

Overview about Fingerprint Pre-Boot authentication

The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up.

If you do not want to use the fingerprint authentication system for password authentication when booting up, but prefer to use the keyboard-based system instead, follow the on-screen instructions when the Fingerprint System Authentication screen is displayed. This will switch the password input screen across to the keyboard-based one.

You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-Boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.

When swiping your finger, ensure that you do it slowly and at a constant speed. If you find that this does not improve the authentication rate, you should try to adjust the speed at which the finger is swiped.

If there are any changes in the environment or settings related to authorization, you will be required to provide authorization information such as a User Password (and, if applicable, the HDD/SSD Password).

User's Manual

Overview about Fingerprint Single Sign-On feature

This is a feature that allows the user to complete the authentication for both the User/BIOS Password (and, if applicable, the HDD/SSD Password) and logging onto Windows using only one fingerprint authentication when booting up.

It is necessary to register the User/BIOS Password and Windows Logon Password before using the Fingerprint Pre-Boot authentication and this Fingerprint Single Sign-On Feature. Use the TOSHIBA Password Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password.

4-15

Only one fingerprint authentication is required to replace the User/BIOS Password (and, if applicable, the HDD/SSD Password) and the Windows Logon Password.

How to Enable Fingerprint Pre-Boot authentication and Single Sign-On feature

It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the Pre-Boot authentication and Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings.

1. Logon as Administrator (means a user has administrator privileges).

2. In the TOSHIBA Fingerprint Utility main menu, click Run As Administrator.

3. User Account Control window is displayed. Click Yes.

4. Swipe your finger across the fingerprint sensor.

5. Select Setting in the main menu to open the Setting window. You can:

Select Pre-Boot authentication check box if you want to use the fingerprint Pre-Boot authentication feature.

Select Pre-Boot authentication and Single Sign-On check boxes if you want to use the Single Sign-On feature.

6. Click Apply.

7. "Save successfully" is displayed. Click OK.

8. Click Close.

9. "Do you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu.

This modified configuration for fingerprint Pre-Boot authentication and Single Sign-On feature becomes effective the next time the system is booted up.

Battery

Battery types

User's Manual

This section explains battery types, use, recharging methods and handling.

The computer has different types of batteries.

Battery pack

When the AC adaptor is not connected, the main power source of the computer is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected.

Before you remove the battery pack, save your data and shut down the computer, or place the computer into Hibernation Mode. Be aware that, when placing the computer into Hibernation Mode, the contents of memory

4-16

are saved to the internal storage drive, although for safety sake, it is best to also save your data manually.

Real-Time Clock (RTC) battery

The Real-Time Clock (RTC) battery provides power for the internal realtime clock and calendar function and also maintains the system configuration while the computer is turned off. If the RTC battery becomes completely discharged, the system will lose this information and the realtime clock and calendar will stop working.

You can change the Real-Time Clock settings in the TOSHIBA Setup Utility. Refer to Real Time Clock for further information.

The RTC battery of the computer must be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled, or disposed of. Dispose of the battery as required by local ordinances or regulations.

Care and use of the battery pack

This section provides the important safety precautions in order to handle your battery pack properly.

Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.

Make sure the battery is securely installed in the computer before attempting to charge the battery pack. Improper installation might generate smoke or fire, or cause the battery pack to rupture.

Keep the battery pack out of reach of infants and children. It can cause injury.

The battery pack can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements.

Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate, and the battery life might be shortened.

Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor. Never remove the battery pack while the computer is in Sleep Mode, as data might be lost.

User's Manual 4-17

Never remove the battery pack while the Wake-up on LAN function is enabled, as data will be lost. Before you remove a battery pack, disable the Wake-up on LAN function.

Charging the batteries

When the power in the battery pack becomes low, the DC IN/Battery indicator flashes amber to indicate that only a few minutes of battery power remain. If you continue to use the computer while the DC IN/Battery indicator flashes, the computer enters Hibernation Mode so that you do not lose any data, and automatically turn itself off.

You must recharge the battery pack when it becomes discharged.

Procedures

To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet. The DC IN/Battery indicator glows amber while the battery is being charged.

Charging Time

The following table shows the approximate time required to charge an exhausted battery fully.

Battery type Power off Power on

Battery pack

(45 Wh, 4 cell)

about 3 hours about 3 ~ 10 hours

User's Manual

RTC battery Does not

charge

Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer. If you make heavy use of external devices for example, the battery might scarcely charge at all during operation.

Does not charge

Charging notice

The battery might not begin charging immediately under the following conditions:

The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, charge it at room temperature of between 5°C to 35°C (41– 95°F).

4-18

The battery is nearly completely discharged. In this instance, leave the AC adaptor connected for a few minutes and the battery should begin charging.

The DC IN/Battery indicator might show a rapid decrease in battery operating time when you try to charge a battery under the following conditions:

The battery has not been used for a long time. The battery has completely discharged and been left in the computer

for a long time.

In such cases, do the following:

1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off.

2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.

3. Charge the battery until the DC IN/Battery indicator glows white.

Repeat these steps two or three times until the battery recovers normal capacity.

Monitoring battery capacity

Remaining battery power can be monitored using the following methods.

Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window

Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time, based on this together with the current power consumption.

Be aware that the actual remaining operating time might differ slightly from the calculated time.

With repeated discharges and recharges, the battery capacity will gradually decrease. In view of this, it is noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged.

Maximizing battery operating time

The usefulness of a battery depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on:

Processor speed Screen brightness Internal storage drive power off period How often and for how long you use the internal storage drive and

external disk drives, for example, optical disc How much charge the battery contained to begin with

User's Manual

4-19

How you use optional devices, such as a USB device, to which the battery supplies power

Where you store your programs and data Whether you close the display panel when you are not using the

keyboard - closing the display saves power The environmental temperature - operating time decreases at low

temperatures System Sleep Mode System Hibernation Mode Display power off period Whether you enable Sleep Mode, which can conserve battery power if

you are frequently turning the computer off and on The condition of the battery terminals. Always ensure the terminals

stay clean by wiping them with a clean dry cloth before installing the battery pack

Batteries exhausted time

When you turn off the power of your computer with batteries fully charged, the batteries exhaust within the following approximate period.

Battery type Sleep Mode Shut Down Mode

Battery pack

(45 Wh, 4 cell)

RTC battery about 10 years about 10 years

about 7 days about 90 days

Extending battery life

To maximize the life of your battery packs, do the following at least once a month.

1. Turn off the computer's power.

2. Disconnect the AC adaptor and turn on the computer's power. If it does not turn on then go to Step 4.

3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged. However, if the DC IN/Battery indicator flashes or there is some other warning to indicate a low battery condition, go to Step 4.

4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. The DC IN/Battery indicator glows amber to indicate that the battery pack is being charged. However, if DC IN/Battery indicator does not glow, this indicates that power is not being supplied. Check the connections for the AC adaptor and the power cord.

5. Charge the battery pack until the DC IN/Battery indicator glows white.

User's Manual

4-20

Replacing the battery pack

Be aware that the battery pack is classified as a consumable item.

The operating life of the battery pack will gradually reduce through repeated charging and discharging, and should be replaced when it reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.

This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps.

Do not remove the battery pack while the computer is in Sleep Mode, as data is stored in RAM, so if the computer loses power it might be lost.

In Hibernation Mode, data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed.

Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.

Removing the battery pack

To remove a discharged battery, do the following:

1. Save your work.

2. Click Start. Point to the arrow ( ) beside the Shut down button and then click Shut down. Ensure that the Power indicator is off.

3. Remove all cables and peripherals that are connected to the computer.

4. Close the display panel and turn the computer upside down.

5. Slide the battery lock into its unlocked (

6. Slide and hold the battery release latch to disengage the battery pack and then lift it up to remove it from the computer.

) position.

User's Manual

4-21

Figure 4-6 Releasing the battery pack

1. Battery lock 3. Battery pack

2. Battery release latch

Installing the battery pack

To install a battery pack, do the following:

Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.

1. Insert the battery pack as far as it will go into the computer.

2. Ensure that the battery pack is securely in place and the battery lock is in its locked (

) position.

3. Turn your computer over.

Additional memory module

This section is only applicable for models equipped with the memory module cover.

You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules.

You should place a mat beneath the computer in order to prevent the computer's lid from scratches or damages when you are installing/ replacing the memory module. In this instance, you should avoid mats that are made of materials that hold or generate static electricity.

When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer.

Use only memory modules approved by TOSHIBA.

User's Manual 4-22

Do not try to install or remove a memory module under the following conditions. a. The computer is turned on.

b. The computer was shut down in either Sleep or Hibernation Mode.

c. Wake-up on LAN is enabled.

d. The wireless communication function is on.

e. Sleep and Charge function is enabled.

Be careful not to let screws or other foreign matter fall into the computer. It might cause malfunction or electric shock.

Additional memory module is a precision electronic component that might be fatally damaged by static electricity. Since the human body can carry static electricity, it is important that you discharge yourself before touching or installing any additional memory modules. To discharge your body’s static electricity, simply touch any metal close to you with bare hands.

Use a point size 0 Phillips screwdriver to remove and fasten the screws. The use of an incorrect screwdriver can damage the screw heads.

Installing a memory module

To install a memory module, do the following:

1. Click Start. Point to the arrow ( ) beside the Shut down button and then click Shut down. Ensure that the Power indicator is off.

2. Remove the AC adaptor, all cables, and peripherals connected to the computer.

3. Close the display panel.

4. Turn the computer upside down and remove the battery pack.

5. Loosen the screw securing the memory module cover in place. Note that the screw is attached to the cover in order to prevent it from being lost.

User's Manual

4-23

6. Slide your fingernail or a thin object under the cover and lift it off.

Figure 4-7 Removing the memory module cover

1. Screw 2. Memory module cover

7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.

Figure 4-8 Seating the memory module

1. Notch 3. Slot B

2. Slot A

Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.

Do not touch the connectors on the memory module or on the computer. Debris on the connectors might cause memory access problems.

The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only one module is installed, use the slot A.

User's Manual 4-24

Align the grooves along the edges of the memory module with the

locking tabs on the connector and insert the module into the connector firmly. If you find it difficult to install the memory module, gently prise the locking tabs outwards using the tip of your finger.

Also ensure that you hold the memory module along its left and right hand edges - the edges with the grooves in.

8. Seat the memory module cover in place and secure it with the screw.

Ensure that the memory module cover is firmly closed.

Figure 4-9 Seating the memory module cover

1. Memory module cover 2. Screw

9. Install the battery pack.

10. Turn your computer over.

11. Connect the AC adaptor and turn on the computer. Make sure that the added memory is recognized. To confirmed it, click Start -> Control Panel -> System and Security -> System.

Removing a memory module

To remove the memory module, do the following:

1. Click Start. Point to the arrow ( then click Shut down. Ensure that the Power indicator is off.

2. Remove the AC adaptor, all cables, and peripherals connected to the computer.

3. Close the display panel.

4. Turn the computer upside down and remove the battery pack.

5. Loosen the screw securing the memory module cover in place. Note

User's Manual

that the screw is attached to the cover in order to prevent it from being lost.

6. Slide your fingernail or a thin object under the cover and lift it off.

7. Push the latches away from the module in order to release it. A spring forces one end of the module up at an angle.

) beside the Shut down button and

4-25

8. Grasp the module by its edges and remove it from the computer.

If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.

Do not touch the connectors on the memory module or on the computer. Debris on the connectors might cause memory access problems.

Figure 4-10 Removing the memory module

1. Latches

9. Seat the memory module cover in place and secure it with the screw.

Ensure that the memory module cover is firmly closed.

10. Install the battery pack.

11. Turn your computer over.

12. Connect the AC adaptor and turn the computer on.

LAN

The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).

This section describes how to connect/disconnect to a LAN.

The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature.

The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device,

User's Manual 4-26

cable or noise and so on).

LAN cable types

The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings might cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures.

If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable.

If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable.

If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable.

Connecting the LAN cable

To connect the LAN cable, do the following:

Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system might hang up.

Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage might occur.

Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage might occur.

1. Turn off the power to all external devices connected to the computer.

2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place.

Figure 4-11 Connecting the LAN cable

1. LAN jack

User's Manual 4-27

2. LAN cable

3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.

Memory media

The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.

Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.

An adaptor is required to use miniSD/microSD Card.

Not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media can operate properly.

Figure 4-12 Examples of memory media

Secure Digital (SD) Card

MultiMediaCard (MMC)

microSD card adaptor and

Points to note about the memory media card

SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or play back protected material on another computer or other device, and you cannot reproduce any copyrighted material except for your personal enjoyment.

The following is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards.

SD, SDHC and SDXC memory cards appear the same externally. However, the logo on memory cards is different, so pay careful attention to the logo when purchasing.

User's Manual

microSD card

4-28

The SD memory card logo is ( ).

The SDHC memory card logo is ( ).

The SDXC memory card logo is ( ).

The maximum capacity of SD memory cards is 2 GB. The maximum capacity of SDHC memory cards is 32 GB. The maximum capacity of SDXC memory cards is 128 GB.

Memory media format

New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards.

Formatting a memory media card

Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows.

To format all areas of the memory card, including the protected area, you must obtain an appropriate application that applies the copy protection system.

Media care

User's Manual

Observe the following precautions when handling the card.

Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media

close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get

dirty. After using card, return it to its case. The card is designed so that it can be inserted only one way. Do not

try to force the card into the slot. Do not leave a card partially inserted in the slot. Press the card until

you hear it click into place. Set the write-protect switch to the lock position, if you do not want to

record data. Memory cards have a limited lifespan, so it is important to back up

important data. Do not write to a card if the battery power is low. Low power might

affect writing accuracy. Do not remove a card while read/write is in progress.

4-29

For more details on using memory cards, see manuals accompanying the

cards.

About the write-protect feature

Memory media cards have a write-protect function.

SD Card (SD memory card, SDHC memory card and SDXC memory card)

Set the write-protect switch to the lock position, if you do not want to record data.

Inserting memory media

The following instructions apply to all types of supported media devices. To insert memory media, do the following:

1. Turn the memory media so that the contacts (metal areas) face down.

2. Insert the memory media into the memory media slot on your computer.

3. Press the memory media gently until it clicks into place.

Figure 4-13 Inserting memory media

1. Memory media slot 2. Memory media

Make sure that the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you might not be able to remove it.

When inserting the memory media, do not touch the metal contacts. You might expose the storage area to static electricity, which can destroy data.

Do not turn off the computer or switch to Sleep Mode or Hibernation Mode while files are being copied. Failure to do so might cause data loss.

User's Manual 4-30

Removing memory media

The following instructions apply to all types of supported media devices. To remove memory media, do the following:

1. Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar.

2. Select memory media.

3. Push the memory media until you hear a click to partially release it.

4. Grasp the media and remove it.

If you remove the memory media or turn off the power while the computer is accessing the memory media, you might lose data or damage the media.

Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer might become unstable or data in the memory media might be lost.

Do not remove only the miniSD/microSD Card while leaving the adaptor in the memory media slot.

Smart Card

A Smart Card is a credit card sized plastic card. An extremely thin integrated circuit (IC chip) is embedded into the card on which information can be recorded. These cards can be used for a wide variety of applications including telephone related and electronic monetary payments.

This section contains information on the proper use of the Smart Card slot, and it is strongly recommended that you read it before operating the computer.

Some models are equipped with a Smart Card slot.

Your computer supports ISO7816-3 asynchronous cards (support protocols are T=0 and T=1) with a working voltage of 5 V.

Inserting a Smart Card

The Smart Card slot is on the side of the computer. The Windows hotinstall feature allows you to insert a Smart Card while the computer is turned on.

To install a Smart Card, do the following:

1. Insert the Smart Card into the Smart Card slot with the metal connectors facing up.

User's Manual

4-31

2. Press the Smart Card gently to ensure a firm connection is made. The computer will identify the Smart Card and display an icon in the Windows Taskbar.

When inserting a Smart Card into the Smart Card slot, make sure to confirm that the card is oriented correctly before inserting.

Insert the Smart Card until it reaches the end of the Smart Card slot. The Smart Card is partially extended beyond the chassis edge. Do not attempt to insert it further.

Always remove the Smart Card from the Smart Card slot before moving the computer.

Remove the Smart Card after use.

Failure to follow these instructions might result in damage to the computer and/or damage to the Smart Card.

3. After inserting the Smart Card, you should refer to its documentation and also check the configuration in Windows to ensure that it is correct.

Removing a Smart Card

To remove a Smart Card, do the following:

1. Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar.

Before removing the Smart Card, confirm that the Smart Card is not working with any program or system.

Be careful not to bend the Smart Card while removing it from the computer.

2. Point to Smart Card and click the left Touch Pad control button.

3. Grasp the Smart Card and remove it.

External Display

Your computer video capabilities can be enhanced with additional displays.

External displays allow you to share your desktop or extend the desktop area.

As the port operation of all external monitors have not been confirmed, some display devices might not function properly.

Connecting an external display

Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer.

User's Manual

4-32

External RGB monitor port

An external analog monitor can be connected to the External RGB monitor port on the computer. To connect an external analog monitor, do the following:

1. Connect the RGB cable to the External RGB monitor port.

There are no fastening screws for an external monitor cable on the External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used.

2. Turn the external monitor's power on.

Figure 4-14 Connecting the RGB cable to the External RGB monitor port

1. External RGB monitor port 2. RGB cable

When you turn on the power, the computer automatically recognizes the monitor and determines whether it is a color or monochrome device.

When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).

At that time, read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio.

User's Manual

The HDMI out port

HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI out port.

To connect an HDMI-compatible display device, do the following:

To connect a device to the HDMI out port, you must purchase a suitable HDMI cable.

1. Plug one end of the HDMI cable into the HDMI in port of the HDMI display device.

2. Plug the other end of the HDMI cable into the HDMI out port on your computer.

3. Turn the HDMI display device's power on.

4-33

Figure 4-15 Connecting the HDMI out port

1. HDMI out port 2. HDMI cable

Do not plug/unplug an HDMI device under the following conditions:

The system is starting up.

The system is shutting down.

When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI.

When you unplug the HDMI cable and replug it, wait at least 5 seconds before you replug the HDMI cable again.

Settings for display video on HDMI

To view video on the HDMI display device, be sure to configure the following settings otherwise you might find that nothing is displayed.

Be sure to use the function key to select the display device before starting to play video. Do not change the display device or audio device while playing video.

Do not change the display device under the following conditions.

While data is being read or written

While communication is being carried out

Selecting HD Format

To select the display mode, do the following:

1. Click Start -> Control Panel -> Appearance and Personalization ->

Display -> Change display settings -> Advanced settings -> List All Modes.

2. Select one of the modes at List All Modes.

Changing the external playback settings

After one or more external displays are connected, the operating system can automatically detect, identify, and set up the display settings.

User's Manual

4-34

You can also manually manage how the external displays work and change the display settings by pressing P while holding down the Windows ( ) key. If you disconnect the external display before you turn off the

computer's power, be sure to switch to the internal display.

When you change the display output device, the audio playback device might not switch automatically. In this case, in order to set the playback device to the same device as the display output device, adjust the audio playback device manually by the following steps:

1. Click Start -> Control Panel -> Hardware and Sound -> Sound.

2. In the Playback tab, select the playback device which you want to switch to.

3. To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device.

4. Click the Set Default button.

5. Click OK to close the Sound dialog.

TOSHIBA Hi-Speed Port Replicator III 120W

In addition to the ports available on the computer, the TOSHIBA Hi-Speed Port Replicator III 120W also provides several kinds of ports.

The Port Replicator connects directly to the docking interface on the underside of the computer. The AC adaptor connects the Port Replicator to a power source.

You must connect the AC adaptor before you connect to a Port Replicator.

The ports on the Port Replicator might have higher priority than the ports on the docked computer.

When you use external display ports on the Port Replicator or on your computer, some software might show different type of ports which you connected.

When connecting an AC Adaptor to the Port Replicator, use only the AC Adaptor included with Port Replicator. Do not use the computer’s AC Adaptor.

Refer to the Port Replicator’s User's Manual for more details.

User's Manual

To dock your computer in the Port Replicator, do the following:

1. Align the top left and top right corner of your computer to the C’ mark on the Port Replicator.

4-35

2. Press down on the back of the computer until it clicks into place. The

computer connector on the port replicator engages the computer’s docking port.

When the computer is connected, the Docked light on the Port Replicator glows green while the computer is powered on.

Figure 4-16 Aligning your computer with the Port Replicator

1. Docking port (computer)

Product appearance depends on the model you purchased.

Make sure the AC adaptor is always connected to the TOSHIBA Hi-Speed Port Replicator III 120W while in use. Otherwise the Port Replicator will stop working, possibly resulting in data loss.

Some models support multiple display function if equipped with a TOSHIBA Hi-Speed Port Replicator III 120W.

The port replicator supports a maximum of two external displays. For each VIDEO panel, only one port can function at a time.

Security lock

A security lock enables you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot into which you can attach one end of the security cable, while the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product to product. Refer to the instructions for the product you are using for more information.

Connecting the security lock

To connect a security cable to the computer, do the following:

User's Manual

4-36

1. Turn the computer so the security lock slot faces you.

2. Align the security cable with the lock slot and secure it in place.

Figure 4-17 Security lock

1. Security lock slot 2. Security lock

Optional TOSHIBA Accessories

To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer:

Universal AC Adaptor If you frequently use your computer at more than

one site, it might be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to carry the adaptor with you always.

Battery pack An additional battery pack can be purchased for

use as either a spare or replacement. refer to the

Battery section for further information.

TOSHIBA Hi-Speed Port Replicator III 120W

TOSHIBA Hi-Speed Port Replicator III 120W provides several kinds of ports. Refer to the Port Replicator’s User's Manual for more details.

Sound System and Video mode

This section describes some of the audio control functions.

Volume Mixer

The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows.

To launch the Volume Mixer utility, right-click on the speaker icon on the Windows Taskbar, and then select Open Volume Mixer from the sub menu.

To adjust the volume level of speakers or headphones, move the Speakers slider.

User's Manual

4-37

To adjust the volume level of an application that you are using, move the slider for the corresponding application.

Microphone Level

To change the microphone recording level, do the following:

1. Right-click on the speaker icon on the Windows Taskbar, and select Recording devices from the sub menu.

2. Select Microphone, and click Properties.

3. On the Levels tab, move the Microphone slider to increase or decrease the microphone volume level.

If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level.

Audio Enhancements

To apply the sound effects for your current speaker, do the following:

1. Right-click on the Speakers icon on the Windows Taskbar, and then select Playback devices from the sub menu.

2. Select Speakers, and click Properties.

3. On the Enhancements tab, select the sound effects you would like, and click Apply.

DTS Sound

DTS Sound is provided with some models.

DTS Sound™ utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep, rich bass and crystal clear dialog.

DTS Sound provides the following features:

Immersive surround sound with bass and dialog enhancement Broad sweet spot with elevated sound image Improved volume output delivering maximum volume without creating

clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich, low frequency production High frequency definition for crisp details

To access the utility, click Start -> All Programs -> DTS, Inc -> DTS Sound.

U.S. patents apply to this product. See

http://patents.dts.com

Manufactured under license from DTS Licensing Limited.

User's Manual

4-38

Realtek HD Audio Manager

You can confirm and change the audio configuration using the Realtek HD Audio Manager. To launch the Realtek HD Audio Manager:

Click Start -> Control Panel -> Hardware and Sound -> Realtek HD Audio Manager.

When you first launch the Realtek HD Audio Manager, you can see two device tabs. Speakers is the default output device. Microphone is the default input device. To change the default device, click the Set Default Device button under the chosen device tab.

Information

Click the Information button to view hardware information, software information, and language setting.

Power Management

The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button .

When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex.

When audio power management is disabled, the button is black and concave.

Speaker Configuration

Video mode

User's Manual

Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction.

Default Format

You can change the sample rate and bit depth of sound.

Headphone/Microphone selection

To change the type of headphone or microphone, do the following:

1. Plug a headphone or microphone into the headphone/microphone combo jack.

2. Double-click on the circle button Audio Manager main screen.

3. Select one from the device list for the device you plugged into.

Video mode settings are configured via the Screen Resolution dialog.

in the right side of the Realtek HD

4-39

To open the Screen Resolution dialog, click Start -> Control Panel ->

Appearance and Personalization -> Display -> Change display settings.

If you are running some applications (for example a 3D application or video playback), you might see some disturbance, flickering, or frame dropping on your screen.

If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly.

User's Manual 4-40

Chapter 5

Utilities and Advanced Usage

This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities.

Utilities and Applications

This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to each utility's online manual, help files or README.TXT file (if applicable).

TOSHIBA HWSetup This utility allows you to customize your

hardware settings according to the way you work with the computer and the peripherals you use.

TOSHIBA Peak Shift Control

TOSHIBA VIDEO PLAYER

TOSHIBA Peak Shift Control is a function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower. For instance, in peak hours of power consumption such as in the daytime in the summer, the power consumed from the AC power source is automatically stopped and the battery is used for PC operation. The AC power can then be used to charge the battery during periods where power demand is reduced (such as at night), thereby reducing the load during peak periods.

To access the utility, click Start -> All Programs

-> TOSHIBA -> Tools & Utilities -> Peak Shift Control.

For more information, refer to the Help file.

This software is provided for playback of DVD Video. To access this utility, click Start -> All

Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA VIDEO PLAYER.

For details on how to use TOSHIBA VIDEO PLAYER, see the help file.

User's Manual 5-1

TOSHIBA HDD Protection

This feature uses the acceleration sensor built in the computer to detect vibration and shocks, and automatically moves the hard disk drive's read/ write head to a safe position in order to reduce the risk of damage that could be caused by headto-disk contact. Refer to the Using the Hard Disk

Drive (HDD) Protection section for more details.

Bluetooth Stack for Windows by Toshiba

This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones.

Bluetooth functions cannot be used in models that do not have a Bluetooth module installed.

TOSHIBA Password Utility

This utility allows you to set a password in order to restrict access to the computer.

TOSHIBA eco Utility This computer is equipped with "eco mode". This

mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously.

TOSHIBA eco Utility helps control the power consumption of your computer. Various information can help you understand your degree of contribution to the environment.

To access this utility, click Start -> All Programs

-> TOSHIBA -> Tools & Utilities -> eco Utility.

For details on TOSHIBA eco utility, see the help file.

TOSHIBA HDD/SSD Alert Utility

This utility includes wizard functions to monitor the internal storage drive operating status and execute the system backup.

To access the utility, click Start -> All Programs

-> TOSHIBA -> Support & Recovery -> HDD SSD Alert.

User's Manual 5-2

TOSHIBA Service Station

TOSHIBA PC Health Monitor

This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accordance with the rules and regulations as well as applicable data protection law.

To access this utility, click Start -> All Programs

-> TOSHIBA -> Support & Recovery -> Service Station.

The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health, and system cooling, informing you of significant system conditions. This application recognizes the system and individual component serial numbers and tracks specific activities related to their usage.

To access this utility, click Start -> All Programs

-> TOSHIBA -> Support & Recovery -> PC Health Monitor.

For details on TOSHIBA PC Health Monitor, see the help file.

You might not have all the software listed above depending on the model you purchased.

Special features

The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use.

Access each function using the following procedures.

To access the Power Options, click Start -> Control Panel -> System

and Security -> Power Options.

Display automatic power off

User's Manual 5-3

This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options.

Internal storage drive automatic power off

This feature automatically cuts off power to the

internal storage drive when it is not accessed for a specified time, with power being restored when the internal storage drive is next accessed. This can be specified in the Power Options.

System automatic Sleep/Hibernation

Mode

This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time. This can be specified in the Power Options.

Power on password Two levels of password security, supervisor and

user, are available to prevent unauthorized access to your computer.

Intelligent power supply

A microprocessor in the computer's intelligent power supply detects the battery's charge, automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options.

Battery save mode

This feature lets you configure the computer in order to save battery power. This can be specified in the Power Options.

Panel power on/off

This feature automatically turns power to the computer off when the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options.

Low battery automatic Hibernation

Mode

When battery power is exhausted to the point that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options.

Sleep Mode If you have to interrupt your work, you can use

this feature to allow you to turn off power to the computer without exiting from your software. Data is maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off.

User's Manual 5-4

Hibernation Mode This feature lets you turn off the power to the

computer without exiting from your software. The contents of main memory are automatically saved to the internal storage drive so that when you next turn the power on again, you can continue working right where you left off. Refer to the Turning off the power section, for more details.

USB Wakeup function This function restores the computer from Sleep

Mode depending on the external devices connected to the USB ports.

For example, if a mouse or USB keyboard is connected, clicking the mouse button or pressing the keyboard will wakeup the computer.

Heat dispersal

To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning on the fan. Both of these functions are controlled through the Power Options.

When the processor's temperature falls within normal range, the fan and the processor operation will return to its standard speed.

If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost.

TOSHIBA Password Utility

The TOSHIBA Password Utility provides two levels of password security: User and Supervisor.

Passwords set by the TOSHIBA Password Utility function are different from the Windows password.

User Password

To start the utility, click the following items:

User's Manual

5-5

Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Password Utility -> User Password

User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc.

Set (button)

Click this button to register a password. After a password is set, you are prompted to enter it when you start the computer.

After you set the password, a dialog box appears asking whether you want to save it to other media. If you forget the password, you can open the password file on another computer. Be sure to keep the media in a safe place.

When entering the character string to register the password, enter from the keyboard character by character and do not enter as ASCII code or copy-and-paste the character string. In addition, ensure that the registered password is correct by outputting the character string to the password file.

When entering a password, do not enter any characters (for example "!" or "#") produced by pressing the SHIFT or ALT keys.

Delete (button)

Click this button to delete a registered password. Before you can delete a password, you must first enter the current password correctly.

Change (button)

Click this button to change a registered password. Before you can change a password, you must first enter the current password correctly.

Owner String (text box)

You can use this box to associate text with the password. After you enter text, click Apply or OK. When the computer is started, this text is displayed together with the prompt asking you to enter a password.

You can launch the BIOS setup utility to set, change or delete the HDD/ SSD Password or HDD/SSD Master Password.

Refer to TOSHIBA Setup Utility section for further information.

If you forget your HDD/SSD User Password, TOSHIBA will NOT be able to assist you, and your internal storage drive will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your internal storage drive, or for any other losses to you or any other person or organization that result from the loss of access to your internal storage drive. If you cannot accept this risk, do not register the HDD/SSD User Password.

User's Manual 5-6

When saving the HDD/SSD User Password shut down or restart the computer. If the computer is not shut down or restarted, the saved data might not be correctly reflected. For more information on shutting down or restarting the computer, refer to Turning on the power.

Supervisor Password

If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password.

You can start the Supervisor Password utility by accessing the following folder and then double-click TOSPU.exe:

C:\Program Files\TOSHIBA\PasswordUtility\

or:

C:\Program Files (x86)\TOSHIBA\PasswordUtility\

This utility lets you do the following:

Starting the computer using a password

If you have already registered a user password, there is one way to start the computer:

Enter the password manually.

The password is necessary only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and Restart.

To enter a password manually, do the following:

1. Turn on the power as described in the Getting Started section. The following message appears in the screen:

Password =

At this point, the function keys do not work. They will function after you enter the password.

2. Enter the Password.

3. Press ENTER.

If you enter the password incorrectly three times in a row, or if you do not enter the password within 1 minute, the computer shuts off. In this case, some features that can power on the computer automatically (Wake-up on LAN, Task Scheduler, etc) might not work. You must turn the computer back on to retry password entry.

User's Manual 5-7

TOSHIBA HWSetup

TOSHIBA HWSetup is the TOSHIBA configuration management tool available through the Windows operating system.

To run TOSHIBA HWSetup, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup.

The TOSHIBA HWSetup window contains a number of tabs to allow specific functions of the computer to be configured.

In addition, there are also three buttons: OK, Cancel and Apply.

OK Accepts your changes and closes the TOSHIBA

Cancel Closes the window without accepting your

Apply Accepts all your changes without closing the

Some options shown in grey are possible to confirm their status.

TOSHIBA HWSetup screen might have the following tabs:

General—Allows you to view the current BIOS version or change certain settings back to their default values

CPU—Allows you to set conditions for the CPU Display—Allows you to select the internal LCD and/or external monitor

when the computer boots up Boot Setting—Allows you to change the sequence in which your

computer searches the drives for the operating system Keyboard—Allows you to access the wake-on keyboard function, or to

configure the backlight brightness USB—Allows you to set conditions for USB SATA—Allows you to set conditions for SATA LAN—Allows you to set conditions for LAN Advanced Options—Allows you to set conditions for a specific device

or function

The settings or options explained here might vary depending on the model you purchased.

After you changed the settings, a dialog box might appear to prompt you that the changes will take effect after the computer restarts. Make sure to restart your computer immediately to apply these changes.

HWSetup window.

changes.

TOSHIBA HWSetup window.

TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health (for

User's Manual

5-8

models with battery), and the system cooling, informing you of significant system conditions. This application recognizes the system and individual component serial numbers, and tracks specific activities related to the computer and their usage.

The collected information includes device operation time and number of actuations or status changes (that is: number of power button and FN key combination uses, AC adaptor, battery (for models with battery), LCD, fan (for models with fan), internal storage drive, sound volume, wireless communication functionalities and USB information), date of initial system use, and also computer and device usage (that is: power settings, battery temperature and recharging (for models with battery), CPU, memory, backlight illumination time, and temperatures for various devices). The collected information is not limited to the examples specified here. The stored data uses a very small portion of the total hard disk capacity, approximately 10 MB or less per year.

This information is used to identify and provide a notification of system conditions which might affect the performance of your TOSHIBA computer. It might also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA authorized service providers. Additionally, TOSHIBA might also use this information for quality assurance analysis.

Subject to the use restrictions above, the data on the internal storage drive logged might be transferred to entities located outside of your country or region of residence (for example, European Union). Those countries might or might not have the same data protection laws or data protection levels as required by your home country or region.

You can disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the internal storage drive.

The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA obligations under its standard limited warranty in any way. TOSHIBA standard limited warranty terms and limitations apply.

Starting the TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor can be opened by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor.

The TOSHIBA PC Health Monitor main screen is displayed.

This utility might be disabled by default on your computer. You can enable it by clicking Please click here to enable TOSHIBA PC Health Monitor. The "PC Health Monitor Software Notice & Acceptance" screen is displayed. Carefully read the information displayed. Selecting ACCEPT and clicking OK enables the program. By enabling the TOSHIBA PC Health Monitor software, you agree with these terms and conditions and to the use and sharing of the collected information. Once the program is

User's Manual

5-9

enabled, the TOSHIBA PC Health Monitor screen is displayed, and the program begins monitoring system functions and collecting information.

A message is displayed if any changes which might interfere with the operation of the program are detected. Follow the instructions displayed on-screen in the message.

Using the Hard Disk Drive (HDD) Protection

Some models have the function for reducing the risk of damage on the HDD.

Using an acceleration sensor built into the computer, HDD Protection detects vibration shocks and similar signs of movement of the computer, and automatically moves the HDD head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact.

HDD Protection function does not guarantee that the HDD will not be damaged.

During audio/video playback, when the computer detects a shock or vibration and the HDD's head is parked, the playback might be temporarily interrupted.

HDD Protection cannot be used in models that are equipped with SSD.

When vibration is detected, a notification is displayed on the screen, and the icon in the Taskbar changes to the protection state. This message is displayed until the OK button is pressed or 30 seconds pass. When vibration subsides, the icon returns to the normal state.

Setting up HDD Protection

You can change HDD Protection settings.

To open the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HDD Protection. The utility can also be started from the icon in the Taskbar or from the Control Panel.

HDD Protection

You can enable or disable HDD Protection by moving the slider to the right or left.

HDD Protection does not work when the computer is booting, in Sleep Mode, in Hibernation Mode, in transition to Hibernation Mode, recovering from Hibernation Mode, or powered off. Do not subject the computer to vibration or impact while the protection is disabled.

User's Manual 5-10

HDD Protection Message

Move the slider to the right to enable notification when viberation is detected.

System Tray Icon

Move the slider to the right to show HDD Protection icon in the Taskbar.

There are the following conditions for HDD Protection icon.

Normal TOSHIBA HDD Protection is enabled.

Protection TOSHIBA HDD Protection is active. The HDD

head is in a safe position.

OFF TOSHIBA HDD Protection is disabled.

Detection Level

There are four sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order. Level 3 is recommended for better protection of the computer. However, when the computer is used in a mobile environment or in other unstable conditions, setting the detection level to 3 could result in frequent execution of HDD Protection, which will slow down HDD reading and writing. Set a lower detection level when the speed of HDD reading and writing is a priority.

Different detection levels can be set depending on whether the computer is used as handheld or mobile usages, or whether it is used in a stable environment such as on a table in the workplace or at home. By setting different detection levels for the computer depending on whether it runs with the AC power (desktop) or with batteries (handheld or mobile usage), the detection level automatically switches according to the power connection mode.

User's Manual

Detection Level Amplification

When the AC adaptor is disconnected, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.

Default

You can reset HDD Protection settings to factory default by first clicking Default button and then Apply button.

5-11

3D Viewer

This feature displays a 3D object on the screen which moves in according to tilting or vibration of the computer.

When HDD Protection detects computer vibration the HDD head is parked and the 3D object disk rotation stops. When the head is un-parked the disk begins to rotate again.

Click 3D Viewer button to start.

This 3D object virtually represents the computer's internal HDD. This representation might vary from the actual number of disks, disk rotation, head movement, part size, shape and direction.

This feature might use a large amount of CPU and memory on some models. The computer might become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed.

Intensely shaking the computer or other subjecting it to strong impacts might damage the computer.

TOSHIBA Setup Utility

TOSHIBA Setup Utility is a BIOS setup utility that provides you a menubased user interface so that you can easily view and change BIOS settings.

To enter the BIOS setup utility, do the following:

1. Save your work.

2. Click Start. Point to the arrow ( ) beside the Shut down button and then select Restart.

3. Hold down the F2 key and then release this key one second after the computer is power on.

To save the changes and exit the utility, press the F10 key and proceed by selecting Yes or select Exit -> Exit Saving Changes -> Yes. The computer restarts immediately.

System Recovery

There is a hidden partition allocated on the internal storage drive for the System Recovery Options in the event of a problem.

You can also create recovery media and restore the system.

The following items are described in this section:

Creating Recovery Media Restoring the pre-installed software from your created Recovery

Media Restoring the pre-installed software from the Recovery Solid State

Drive

User's Manual

5-12

System Recovery Options

The System Recovery Options feature is installed on the hard disk when shipped from the factory. The System Recovery Options menu includes tools to repair startup problems, run diagnostics, or restore the system.

See the Windows Help and Support content for more information about Startup Repair.

The System Recovery Options can also be run manually to repair problems.

The procedure is as follows. Follow the instructions shown on the onscreen menu.

1. Turn off the computer.

2. While holding the F8 key, turn on the computer.

3. The Advanced Boot Options menu is displayed. Use the arrow keys to select Repair Your Computer and press ENTER.

4. Follow the on-screen instructions.

Check your Windows® manual for more information on backing up your system (including the system image backup feature).

Creating Recovery Media

This section describes how to create Recovery Media.

Be sure to connect the AC adaptor when you create Recovery Media.

Be sure to close all other software programs except the Recovery Media Creator.

Do not run software such as screen savers which can put a heavy load on the CPU.

Operate the computer at full power.

Do not use power-saving features.

Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background.

Do not use utilities, including those intended to enhance internal storage drive access speed. They might cause unstable operation and damage data.

Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media.

Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars.

Do not use on an unstable surface such as a stand.

User's Manual 5-13

A recovery image of the software on your computer is stored on the internal storage drive, and can be copied to either disc media or USB Flash Memory by using the following steps:

1. Select either blank disc or USB Flash Memory. The application allows you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory.

Some of the disc media might not be compatible with the optical disc drive connected to your computer. You should therefore verify that the optical disc drive supports the blank media you have chosen before proceeding.

USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding.

2. Turn on your computer and allow it to load the Windows operating system from the internal storage drive as normal.

3. Insert the first blank disc into the optical disc drive tray, or insert the USB Flash Memory into one available USB port.

4. Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Recovery Media Creator.

5. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.

Restoring the pre-installed software from your created Recovery Media

User's Manual

If the pre-installed files are damaged, you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it. To perform this restoration, do the following:

When you reinstall the Windows operating system, the internal storage drive will be reformatted and all data will be lost.

Make sure that the AC adaptor is connected during the restoring process.

1. Load the Recovery Media into the external Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port.

2. Click Start. Point to the arrow ( ) beside the Shut down button and, then select Restart.

3. Hold down the F12 key, and release this key one second after the computer is power on.

4. Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media.

5. A menu will be displayed from which you should follow the on-screen instructions.

5-14

If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", the following message appears: "The Recovery Media Creator can not be launched because there is no recovery partition."

When there is no recovery partition, the Recovery Media Creator cannot make "Recovery Media".

However, if you have already created a "Recovery Media", you can use it to restore the recovery partition.

If you have not created "Recovery Media", contact TOSHIBA support for assistance.

Restoring the pre-installed software from the Recovery Partition

A portion of the internal storage drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem.

If you set up your internal storage drive again later, do not change, delete, or add partitions in a manner other than specified in the manual, otherwise you might find that space for the required software is not available.

In addition, if you use a third-party partitioning program to reconfigure the partitions on your internal storage drive, you might find that it becomes impossible to set up your computer.

When you reinstall the Windows operating system, the internal storage drive will be reformatted and all data will be lost.

User's Manual

Make sure that the AC adaptor is connected during the restoring process.

1. Click Start. Point to the arrow ( ) beside the Shut down button and, then select Restart.

2. Hold down 0 (zero) key and then release this key one second after the computer is power on.

3. Follow the on screen instructions to finish the recovery.

5-15

Troubleshooting

TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.

You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

Problem-solving process

If you observe the following guidelines, resolving problems will be much easier.

Stop immediately when you recognize a problem exists as taking further action might result in data loss or damage, or you might destroy valuable problem-related information that can help solve the problem.

Observe what is happening. Write down what the system is doing and what actions you performed immediately before the problem occurred. Make a screenshot of the current display.

Also be aware that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem-solving techniques. In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.

Chapter 6

Preliminary checklist

You should always consider the simplest solution first. The items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem:

Make sure that you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.

Before you attach an external device you should first turn off the computer then when you turn the computer back on it recognizes the new device.

Make sure that all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (refer to the documentation included with the optional accessories for further information on its installation and configuration).

User's Manual

6-1

Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors.

Inspect all connecting cables for loose wires and all connectors for loose pins.

Check that your disc media is correctly loaded

Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.

Analyzing the problem

Sometimes the computer gives you clues that can help you identify why it is malfunctioning. In view of this, keep the following questions in mind:

Which part of the computer is not operating properly - keyboard, HDD/ SSD, display panel, Touch Pad, Touch Pad control buttons - as each device produces different symptoms.

Check the options within the operating system to ensure that its configuration is set properly.

What appears on the display? Does it display any messages or random characters? Make a screenshot of the current display and, if possible, look up the messages in the documentation included with the computer, software, or operating system.

Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals.

Do any indicators light, if so, which ones, what color are they and do they stay on or blink? Write down what you see.

Do you hear any beeps, if so how many, are they long or short and are they high pitched or low pitched? In addition, is the computer making any unusual noises? Write down what you hear.

Record your observations so you can describe them in detail to TOSHIBA Support.

Software The problems might be caused by your software

or disk. If you cannot load a software package, the media might be damaged or the program might be corrupted. In these instances, try loading another copy of the software if possible.

If an error message appears while you are using a software package, you should refer to the documentation supplied with it as this usually includes a problem-solving section or a summary of error messages.

Next, check any error messages against the operating system documentation.

User's Manual 6-2

Hardware If you cannot find a software problem, you should

then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals.

Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

If something goes wrong

Your computer does not respond to the keyboard commands

If an error occurs and the computer does not respond to your keyboard commands, do the following:

Press the power button and hold it down for five seconds. Once the computer has turned itself off, wait 10-15 seconds before turning on the power again by pressing the power button.

Your program stops responding

If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs.

To close a program that has stopped responding:

1. Press CTRL, ALT, and DEL simultaneously (once), then click Start Task Manager. The Windows Task Manager window appears.

2. Click the Applications tab. If a program has stopped responding, the words "not responding" appear beside its name in the list.

3. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step.

4. Close the remaining programs one by one by selecting the program name, then End Task. Closing all programs should allow you to continue working. If it does not, power off your computer and then restart it.

User's Manual

The computer does not start

Make sure that you attached the AC adaptor and power cord/cable properly.

6-3

If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.

Verify that the computer is on by looking at the Power indicator.

If the indicator is glowing, the computer is on. Also, try turning the computer off and then on.

If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems might occur in the following areas:

Power Keyboard Internal display panel HDD Optical Disc Drive Memory Media Card Pointing Device

USB device Sound system External monitor LAN Wireless LAN Bluetooth

Power

When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. However, your computer also has a number of other power resources, including an intelligent power supply and a Real-Time Clock (RTC) battery, all of which are interrelated with any one having the ability to produce apparent power problems.

Overheating power down

If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost.

Problem Procedure

Computer shuts down automatically.

Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support.

User's Manual 6-4

Toshiba Satellite Pro R50-C, Satellite Pro A50-C User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Copyright, Disclaimer and Trademarks

Copyright

Disclaimer

Trademarks

Regulatory Information

FCC information

EU Declaration of Conformity

Canadian regulatory information (Canada only)

Following information is only valid for EU-member States:

REACH - Compliance Statement

Following information is only for Turkey:

Following information is only for India:

Video Standard Notice

ENERGY STAR® Program

Disposing of the computer and the computer's batteries

Optical disc drive safety instructions

Location of the Required Label

Precautions

General Precautions

Provide adequate ventilation

Creating a computer-friendly environment

Stress injury

Heat injury

Pressure or impact damage

Cleaning the computer

Moving the computer

Mobile phones

Instruction Manual for Safety and Comfort

Safety Icons

Equipment checklist

Hardware

Documentation

Conventions

Using your computer for the first time

Connecting the AC adaptor

Opening the display

Turning on the power

Initial setup

Turning off the power

Shut Down Mode

Restarting the computer

Sleep Mode

Hibernation Mode

Front with the display closed

Left side

Right side

Back

Underside

Front with the display open

Internal Hardware Components

NVIDIA Graphic Control

Intel® Display Power Saving Technology

Power Condition Descriptions

DC IN/Battery indicator

Power indicator

Using the Touch Pad

The Keyboard

Keyboard indicator

Function Keys

Windows special keys

Optical disc drive

Formats

Using the optical disc drive

Writable discs

Writing discs

Before writing or rewriting

Using the Fingerprint Sensor

How to Swipe your Finger

Points to note about the Fingerprint Sensor

Points to note about Fingerprint Utility

Set up Fingerprint Registration

Delete the Fingerprint Data

Windows Logon via Fingerprint Authentication

Battery

Battery types