Toshiba QOSMIO F20 Maintenance Manual
First edition May 2005
Disclaimer
The information presented in this manual ha s been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the QOSMIO F20 at the time of
this manual's production. However, succeeding computers and manuals are subject to change
without notice. Therefore, Toshiba assumes no liability for damages incurred directly or
indirectly from errors, omissions, or discrepancies between any succeeding product and this
manual.
Trademarks
IBM is a registered trademark and IBM PC is a trademark of International Business
Machines Corporation.
Intel, Intel SpeedStep, Pentium, Celeron and Centrino are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and other
countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark of Eastman Kodak.
Sonic RecordNow! and Sonic PrimeTime are registered trademarks of Sonic Solutions.
Memory Stick is a registered trademark and i.LINK is a trademark of Sony Corporation.
TruSurround XT, WOW XT, SRS and symbol are trademarks of SRS Labs, Inc.
TruSurround XT, WOW XT, TruBass, SRS 3D and FOCUS technologies are incorporated
under license from SRS Labs, Inc.
InterVideo and WinDVD are registered trademarks of the InterVideo Inc.
WinDVR and WinDVD Creator are trademarks of the InterVideo Inc.
Manufactured under license from Dolby Laboratories.
"Dolby" and the double -D symbol are trademarks of Dolby Laboratories.
Confidential unpublished works. Copyright 1992-1997 Dolby Laboratories.
All rights reserved.
Other trademarks and registered trademarks not listed above may be used in this manual.
ii [CONFIDENTIAL] QOSMIO F20 Maintenance Manual (960-526)
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer QOSMIO F20.
NOTE: Each model of QOSMIO F20 has a different configuration. For each model’s
configuration, refer to the parts list dedicated to it.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
? Be sure to fasten screws securely with the right screwdriver. Be sure to use the PH
Point size “0” and “1” screwdrivers complying with the ISO/DIS 8764-1:1996. If a
screw is not fully fastened, it could come loose, creating a danger of a short circuit,
which could cause overheating, smoke or fire.
? If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
QOSMIO F20 Maintenance Manual (960-526) [CONFIDENTIAL] iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the QOSMIO F20 system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
iv [CONFIDENTIAL] QOSMIO F20 Maintenance Manual (960-526)
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearanc e and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face
below:
Format complete
System transferred
QOSMIO F20 Maintenance Manual (960-526) [CONFIDENTIAL] v
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ......................................................................................................................1-1
1.2 System Block Diagram..............................................................................................1-6
1.3 2.5-inch Hard Disk Drive .........................................................................................1-11
The QOSMIO F20 series are high performance all-in -one PCs running a Pentium-M/
Celeron-M processor.
The features are listed below.
? Microprocessor
Microprocessor that is used depends on the model.
Intel ® Pentium ®-M 1.60/1.73/1.86/2.00/2.13GHz
Intel ® Celeron ®-M 1.40/1.50GHz
? Chipset
The QOSMIO F20 is equipped with Intel 915GM or 910GML (North Bridge for
internal GPU model) (North Bridge for external GPU model is Intel 915PM), Intel
ICH6-M (South Bridge) and Texas Instruments PCI7411 (Card Controller).
? Memory
Two DDR2 -533 SO-DIMM slots. Memory modules can be installed to provide a
maximum of 2GB (2048MB). Memory modules are available in 256MB, 512MB and
1,024MB sizes.
? VGA
VGA is incorporated in Intel 915GM or 910GML (North Bridge ). The VRAM is
maximum 64MB. For external GPU model, nVIDIA NV43M/44M is mounted as
GPU. The VRAM is 64/128MB.
? HDD
Single P-ATA 40GB, 60GB, 80GB or 100GB internal drive. 2.5 inch x 9.5mm height.
Built-in 15.4-inch, WXGA (1,280 x 800 dots), 262,144 colors, amorphous silicon
TFT color display. Clear Super View LCD.
External monitor
Supported via a RGB connector.
S-VIDEO output is supported. (Supporting NTSC and PAL)
? VIDEO-IN port
This port can be used as AV input port (for composite video data) and line-in port,
which enables connection of a stereo device for audio input.
? TV-tuner
TV-tuner enables to watch or record TV programs on the PC.
According to the government regulation, it is not permitted to bring this
PAL/SECAM TV tuner into Korea.
? Remote controller
A remote controller for watching TV is supplied.
? Keyboard
An-easy-to-use 85(US)/86(UK)-key keyboard provides a numeric keypad overlay for
fast numeric data entry or for cursor and page control. The keyboard also includes
two keys that have special functions in Microsoft? Windows? XP. It supports
software that uses a 101- or 102-key enhanced keyboard.
? Optical device
A DVD-ROM & CD-R/RW or DVD Super Multi drive with Double layer is equipped.
? Battery
A RTC battery is mounted inside the computer.
A main battery is a detachable lithium ion battery.
Three USB ports are provided. The ports comply with the USB2.0 standard, which
enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also
supported.
? PC card slot
PC card slot accepts one Type II (5mm thick) card. The slot is equipped with an
ejector. Supports ToPIC -100 (3.3V/CardBus).
? Bridge Media slot
One SD card/Memory stick (PRO)/xDPicture card/Multi media card slot. Data can be
read and written by inserting each media to the slot.
? Sound system
This model has an external monaural microphone jack, stereo headphone jack and
internal stereo speakers.
? Wireless LAN
A wireless LAN is equipped on the mini PCI slot.
? LAN/Modem
Jacks for LAN (RJ45) and Modem (RJ11) are separately mounted.
? IEEE 1394 port
The computer has one IEEE 1394 port. It enables high-speed data transfer directly
from external devices such as digital video cameras.
? North Bridge (Intel 915PM (GMCH-M)) External GPU model
? Intel Pentium-M/Intel Celeron-M Processor System Bus support
? System memory interface
? DDR333, DDR2-400/DDR2-533 support 2GB max
? PCI Express Graphic interface
? DMI (Direct Media Interface)
? 1,257-ball 37.5mm x 40.0mm FC-BGA Package
? South Bridge (Intel ICH6)
? DMI (Direct Media Interface)
? PCI Express 2 Interface (4ports)
? PCI Bus Rev2.3 Interface (7 PCI REQ/GNT Pairs)
? Integrated Serial ATA Host Controller (2ports, 150MB/S)
? Integrated IDE Controller (Ultra ATA 100/66/33)
? AC'97 2.3 Codec
? USB 1.1/2.0 Controller 8 Ports (EHCI: Enhanced Host Controller)
? Internal LAN Controller (WfM and IEEE 802.3)
? Power Management Controller (ACPI 2.0)
? SMBus2.0 Controller
? FWH Interface (BIOS)
? LPC Interface (EC/KBC, Super I/O)
? IRQ Controller
? Serial Interrupt Controller
Two mini PCI card slots are equipped. A wireless LAN module and a TV tuner
module are installed on each slot.
? Wireless LAN mo dule (Intel-made Calexco 802.11b/g or 802.11a/b/g, or
Askey-made Atheros 802.11b/g x 1)
2.4GHz DSSS wireless LAN card is equipped in the mini PCI card slot.
Conformity with IEEE 802.11b/g or IEEE 802.11a/b/g. Transfer speed is
maximum of 11Mbit/sec. Supports 128bit WEP.
? TV tuner module (Toshiba-made MCPJ11 x 1)
It is a capture module with built-in TV tuner function supporting worldwide
broadcasting. It has also MPEG2 hardware encoding function. It encodes TV
broadcasting signal and composite video, s-video and stereo audio signal to
MPEG2 format in real time.
? MODEM (Askey-made 1456VQL4A or Foxconn-made MRT60MB893.01 x 1)
Supported by MDC.
Uses secondary AC97 line.
Data and FAX transmission is available.
Supports ITU-TV.90.
The transfer speed of data receiving is 56kbps, of data sending is 33.6kbps and of
FAX is 14.4kbps. Actual speed depends on the quality of the line used.
Connected to telephone line through RJ11 Modem jack.
This model equipped with the DVD-ROM & CD-R/RW drive or DVD super multi drive
double layer as the optical drive.
1.4.1 DVD-ROM & CD-R/RW drive
The DVD-ROM & CD-R/RW drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15inch) CDs, CD-R/RW and DVDs. It is a high-performance drive that writes CD-R at
maximum 24-speed and CD-RW at maximum 24-speed and reads DVD-ROM at maximum
8-speed and CD-ROM at maximum 24-speed.
The DVD-ROM & CD-R/RW drive is shown in Figure 1-5. The dimensions and
specifications of the DVD-ROM & CD-R/RW are described in Table 1-3 and Table 1-4.