Toshiba DOCSIS Cable Modem
Owner’s Manual
PCX1000/PCX1100
Jan. 2000
Copyright 2000, Toshiba Corporation. All rights reserved. This manual may not
be reproduced, in part or in whole, without the permission of Toshiba
Corporation. The content of this manual is subject to change without notice in
the future. Toshiba Corporation assumes no liability for damages resulting from
the use of this product or the information contained in this manual.
Table of Contents
Congratulations on Your Purchase 2
Contact Information 2
Support Information 2
Sales Information 2
Web Page 2
Important Rules for Safe Operation 3
Installation 3
Use 4
Service 5
Overview 6
How does a cable modem work? 6
How does a cable modem connect to a computer? 6
What is DOCSIS? 7
Getting Started 8
What’s in the box? 8
Front Panel LEDs 8
Connectors and Switches 8
Diagnostics 9
Specifications 10
How to Use the Stand 11
Q & A 12
FCC Compliance 13
Glossary 14
Installing the Cable Modem Back Cover
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Congratulations on Your Purchase!
Your new Toshiba DOCSIS Cable Modem will provide you with high-speed access to the Internet
through your cable TV (CATV) network- accesses at a fraction of the time it takes traditional telephone
modems. In addition, your service will be always connected. Those two features give you the information
you want, when you want it … and your telephone line is kept free.
Contact information
Support Information
Phone: (949) 583-3223
Fax: (949) 583-3597
e-mail: cablesupport@networks.toshiba.com
Sales Information
Phone: (949) 461-4840
e-mail: cablesales@networks.toshiba.com
Web Page
http://networks.toshiba.com
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Important Rules for Safe Operation
In addition to the careful attention devoted to quality standards in the manufacture of your
Toshiba DOCSIS Cable Modem, safety is a major factor in the design of every product.
However, safety is your responsibility, too.
This section lists important information that will help assure your enjoyment and proper use of the Cable
Modem and accessory equipment. Please read them carefully before operating and using your modem.
Installation
Read and Follow Instructions - You should read all the safety and operating
instructions before operating the modem. Follow all operating instructions.
Retain Instructions - You should save all the safety and operating instructions, for
your future reference.
Heed Warnings - Comply with all warnings on the products and in the operating
instructions.
Check Power Sources - Operate this product only from the type of power source
indicated on the product's marking label. If you are not sure of the type of power
supplied to your home, consult your dealer or local power company.
Be Careful of Overloading - Do not overload wall outlets or extension cords, as this
can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords,
frayed power cords, damaged or cracked wire insulation, and broken plugs are
dangerous. They may result in a shock or fire hazard. Periodically examine the cord,
and, if its appearance indicates damage or deteriorated insulation, have it replaced by
your service technician.
Protect Power Cords - Route power supply cords so that they are not likely to be
walked on or pinched by items placed upon or against them.
Pay particular attention to cords where they are attached to plugs and convenience
receptacles, and examine the point where they exit from the product.
Check Ventilation - Slots and openings in the enclosure are provided for ventilation to
ensure reliable operation of the product and to protect it from overheating. Do not block
or cover these openings. Never block these openings by placing the product on a bed,
sofa, rug, or other similar surface. Never place this product near or over a radiator or
heat register, or any other heat source (including amplifiers). Do not place this product
in a built-in installation, such as a bookcase or equipment rack, unless you provide
proper ventilation.
Do Not Use Accessories - Do not use attachments, unless they are recommended by
Toshiba, as they may cause electrical or fire hazards.
Use the Recommended AC Adaptor - You must use the Adaptor that comes with
your Toshiba Cable Modem.
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Do Not Use Near Water - Do not use this product near water - for example, near a
bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming
pool, and the like.
Do Not Place Near High Temperature Source - for example near a steamer, Kitchen
range fire, and the like.
Use Caution in Mounting This Product - Do not place this product on an unstable
surface or support. The product may fall, causing serious injury to a child or adult, as
well as serious damage to the product.
Use Care in Moving Product-and-Cart Combinations - Quick stops, excessive,
force and uneven surfaces may cause the product-and-cart combination to overturn.
Ground the Cable System - Be sure that the outside cable system is grounded, so as
to provide some protection against voltage surges and built-up static charges.
Section 810 of the National Electric Code, ANSI/NFPA No. 70-1984 (Section 54 of the
Canadian Electrical Code, Part 1) provides information with respect to proper
grounding of the cable system.
Do not disconnect RF cable from your Cable Modem while the power to your
modem is on.
USE
Unplug Power Before Cleaning - Do not use liquid cleaner or aerosol cleaner. Use a
damp cloth for cleaning.
Keep Objects Out of Openings - Never push objects of any kind into this product
through openings, as they may touch dangerous voltage or "short-out" parts, which
could result in a fire or electric shock. Never spill liquid on the product.
Protect From Lightning - For added protection for this product during a lightning
storm, or when it is left unattended and unused for long periods of time, unplug it from
the wall outlet, and disconnect the cable system. This will prevent damage to the
product due to lightning and power line surges.
Take at least 10 seconds between DC plug off and on.
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