Toshiba NB 100 User Manual

User’s Manual

NB 100 Series

computers.toshiba-europe.com

Copyright

Disclaimer

NB 100 Series

© 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.

TOSHIBA NB 100 Series Portable Personal Computer User’s Manual
First edition August 2008
Copyright authority for music, movies, computer programs, data bases and

other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author’s rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.

This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for the TOSHIBA
NB 100 Series Portable Personal Computer at the time of this manual’s
production. However, succeeding computers and manuals are subject to
change without notice. TOSHIBA assumes no liability for damages incurred
directly or indirectly from errors, omissions or discrepancies between the
computer and the manual.

Trademarks

IBM is a registered trademark, and IBM PC and PS/2 are trademarks of
International Business Machines Corporation.

Intel, Intel SpeedStep and Intel Core and Centrino are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries/regions.

Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark of Eastman Kodak.
Bluetooth is a registered trademark owned by its proprietor and used by

TOSHIBA under license.
Memory Stick is a registered trademark of SonyCorporation.
Other trademarks and registered trademarks not listed above may be used

in this manual.

User’s Manual i

NB 100 Series

EU Declaration of Comformity

This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC.
Responsible for CE marking:TOSHIBA EUROPE GMBH, Hamfeldamm 8,
41460 Neuss, Germany.

Manufacturer:Toshiba Corporation, 1-1 Shibaura 1-chome, Minato-ku,
Tokyo, 105-8001, Japan.

The complete official EU CE Declaration can be obtained on following
internet page: http://epps.toshiba-teg.com

Following information is only valid for EU-member States:

Disposal of products

The crossed out wheeled dust bin symbol indicates that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.

The black bar indicates that the product was placed on the market after
August 13, 2005.

By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and
human health.

For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.

ii User’s Manual

NB 100 Series

Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that batteries and/or
accumulators must be collected and disposed of separately from
household waste.

If the battery or accumulator contains more than the specified values of
lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery

Pb, Hg,Cd

Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust
bin symbol.

By participating in separate collection of batteries, you will help to assure
the proper disposal of products and batteries and thus help to prevent
potential negative consequences for the environment and human health.

For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.

This symbol may not be displayed depending on the country and region
where you purchased.

Disposing of the computer and the computer's batteries

■ Discard this computer in accordance with applicable laws and

regulations. For further information, contact your local government.

■ This computer contains rechargeable batteries. After repeated use, the

batteries will finally lose their ability to hold a charge and you will need
to replace them. Under certain applicable laws and regulation, it may be
illegal to dispose of old batteries by placing them in the trash.

■ Please be kind to our shared environment. Check with your local

government authority for details regarding where to recycle old
batteries or how to dispose of them properly.

GOST

User’s Manual iii

NB 100 Series

ENERGY STAR® Program

Your computer model may be ENERGY STAR® compliant. If the model you
purchased is compliant, it is labeled with the ENERGY STAR logo on the
computer and the following information applies.

TOSHIBA is a partner in the ENERGY STAR
this computer to meet the latest ENERGY STAR
efficiency. Your computer ships with the power management options preset
to a configuration that will provide the most stable operating environment
and optimum system performance for both AC power and battery modes.

To conserve energy, your computer is set to enter the low-power Suspend
Mode which shuts down the system and display within 15 minutes of
inactivity in AC power mode. TOSHIBA recommends that you leave this
and other energy saving features active, so that your computer will operate
at its maximum energy efficiency. You can wake the computer from
Suspend Mode by pressing the power button.

Products that earn the ENERGY STAR
emissions by meeting strict energy efficiency guidelines set by the US EPA
and the EU Commission. According to the EPA, a computer meeting the
new ENERGY STAR
energy depending on how it is used.

Visit http://www.eu-energystar.org or http://www.energystar.gov for more
information regarding the ENERGY STAR

®

®

Program and has designed

®

guidelines for energy

®

prevent greenhouse gas

specifications will use between 20% and 50% less

®

Program.

iv User’s Manual

Table of Contents

Chapter 1 Introduction

Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Chapter 2 The Grand Tour

Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Back side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

System indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

NB 100 Series

Chapter 3 Getting Started

Connecting the AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Opening the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Turning on the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Starting up for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Turning off the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Restarting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

System recovery options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Chapter 4 Operating Basics

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

TOSHIBA Disc Creator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Using the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Wireless communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Cleaning the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

User’s Manual v

Moving the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Heat dispersal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Chapter 5 The Keyboard

Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Function keys: F1 … F12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Soft keys: Fn key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Keypad overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Chapter 6 Power and Power-up Modes

Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Power indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Battery types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Real Time Clock battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Care and use of the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Replacing the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Starting the computer by password . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Chapter 7 BIOS Setup and Passwords

Accessing BIOS Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Chapter 8 Optional Devices

Bridge media card slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Memory expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

SIM card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Additional AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

USB FDD Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

External monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

Security lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

NB 100 Series

Chapter 9 Troubleshooting

Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12

Chapter 10 Disclaimers

CPU*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Memory (main system)*2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Battery life*3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

HDD drive capacity*4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

LCD*5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Graphics Processor Unit (GPU)*6 . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Wireless LAN*7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Non-applicable icons*8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

User’s Manual vi

Copy protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

USB Sleep and Charge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Appendix A Specifications

Appendix B Display Controller

Appendix C Wireless LAN

Appendix D AC Power Cord and Connectors

Appendix E If your computer is stolen

Glossary

Index

NB 100 Series

User’s Manual vii

Preface

Congratulations on your purchase of the TOSHIBA NB 100 Series
computer. This powerful, lightweight notebook computer is designed to
provide years of reliable, computing.

This manual tells you how to set up and begin using your NB 100 Series
computer. It also provides detailed information on configuring your
computer, basic operations and care, using optional devices and
troubleshooting.

If you are a new user of computers or if you are new to portable computing,
first read over the Introduction and The Grand Tour chapters to familiarize
yourself with the computer’s features, components and accessory devices.
Then read Getting Started for step-by-step instructions on setting up your
computer.

If you are an experienced computer user, please continue reading the
preface to learn how this manual is organized, then become acquainted
with this manual by browsing through its pages. Be sure to read the Special

features section of the Introduction, to learn about features that are

uncommon or unique to the computers and carefully read BIOS Setup and

Passwords, If you are going to install SIM card,or connect external

devices such as a printer, be sure to read Chapter 8,Optional Devices.

NB 100 Series

Manual contents

This manual is composed of the following chapters, appendixes, a glossary
and an index.

Chapter 1, Introduction, is an overview of the computer’s features,
capabilities, and options.

Chapter 2, The Grand Tour, identifies the components of the computer and
briefly explains how they function.

Chapter 3, Getting Started, provides a quick overview of how to begin
operating your computer.

Chapter 4, Operating Basics, includes tips on care of the computer and on
using the touchpad, the web camera, the microphone, wireless
communication and LAN.

Chapter 5, The Keyboard, describes special keyboard functions including
the keypad overlay and hot keys.

User’s Manual viii

NB 100 Series

Chapter 6, Power and Power-up Modes, gives details on the computer’s
power resources and battery save modes.

Chapter 7, BIOS Setup and Passwords, explains how to configure the
computer using the BIOS Setup program. It also tells how to set a
password.

Chapter 8, Optional Devices, describes the optional hardware available.
Chapter 9, Troubleshooting, provides helpful information on how to perform

some diagnostic tests, and suggests courses of action if the computer
doesn’t seem to be working properly.

Chapter 10, Disclaimers, provides Legal Footnotes information related to
your computer.

The Appendixes provide technical information about your computer.
The Glossary defines general computer terminology and includes a list of

acronyms used in the text.
The Index quickly directs you to the information contained in this manual.

Conventions

This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.

Abbreviations

On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parenthesis following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary .

Icons

Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.

Keys

The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, Enter identifies the Enter key.

ix User’s Manual

Key operation

Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, Ctrl + C means you must hold down Ctrl and at the same
time press C. If three keys are used, hold down the first two and at the
same time press the third.

ABC When procedures require an action such as clicking an icon

or entering text, the icon’s name or the text you are to type
in is represented in the typeface you see to the left.

Display

ABC Names of windows or icons or text generated by the

computer that appear on its display screen are presented in
the typeface you see to the left.

Messages

Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.

Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.

NB 100 Series

Please read. A note is a hint or advice that helps you make best use of
your equipment.

Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.

User’s Manual x

NB 100 Series

xi User’s Manual

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.

Be certain to read the general precautions below and to note the cautions
included in the text of the manual.

Provide adequate ventilation

■ Always make sure your computer and AC adaptor have adequate

ventilation and are protected from overheating when the power is
turned on or when an AC adaptor is connected to a power outlet (even if
your computer is in Sleep Mode). In this condition, observe the
following:

■ Never cover your computer or AC adaptor with any object.

■ Never place your computer or AC adaptor near a heat source, such

as anelectric blanket or heater.

■ Never cover or block the air vents including those located at the

base of the computer.

■ Always operate your computer on a hard flat surface. Using your

computer on a carpet or other soft material can block the vents.c

■ Always provide sufficient space around the computer.

■ Overheating your computer or AC adaptor could cause system failure,

computer or AC adaptor damage or a fire, possibly resulting in serious
injury.

NB 100 Series

User’s Manual xii

NB 100 Series

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.

Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.

To keep your computer in prime operating condition, protect your work area
from:

■ Dust, moisture, and direct sunlight.

■ Equipment that generates a strong electromagnetic field, such as

stereo speakers(other than speakers that are connected to the
computer) or speakerphones.

■ Rapid changes in temperature or humidity and sources of temperature

change such as air conditioner vents or heaters.

■ Extreme heat, cold, or humidity.

■ Liquids and corrosive chemicals.

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use.

Heat injury

■ Avoid prolonged physical contact with the computer. If the computer is

used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.

■ If the computer has been used for a long time, avoid direct contact with

the metal plate supporting the various interface ports as this can
become hot.

■ The surface of the AC adaptor can become hot when in use but this

condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.

■ Do not lay the AC adaptor on a material that is sensitive to heat as the

material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer’s components or otherwise
cause it to malfunction.

xiii User’s Manual

Mobile phones

Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort.
Be sure to read it before using the computer.

NB 100 Series

User’s Manual xiv

NB 100 Series

xv User’s Manual

Introduction

This chapter provides an equipment checklist, and it identifies the
computer’s features, options and accessories.

Some of the features described in this manual may not function properly if
you use an operating system that was not preinstalled by TOSHIBA.

Equipment checklist

Carefully unpack your computer. Save the box and packaging materials for
future use.

Hardware

Check to make sure you have all the following items:

■ NB 100 Series Portable Personal Computer

■ Universal AC adaptor and power cord

■ Battery pack (is pre-installed in some models)

Introduction

Chapter 1

Software

Windows XP Home Service Pack 3

The following software is preinstalled:

■ Microsoft® Windows XP Home

■ Bluetooth Driver (Can be used only for Bluetooth models)

■ LAN Driver

■ Pointing Device Driver

■ Wireless LAN driver (Can be used only for Wireless LAN models=

■ TOSHIBA DVD PLAYER

■ TOSHIBA ConfigFree

■ TOSHIBA Disc Creator

■ TOSHIBA 3G RF Power Control Utility (Can be used only for 3G

models)

■ TOSHIBA User’s Manual

User’s Manual 1-1

NB 100 Series

Documentation

Features

Processor

■ TOSHIBA NB 100 Series User’s Manual

■ TOSHIBA NB 100 Series Quickstart

■ Instruction Manual for Safety and Comfort

■ Warranty information

If any of the items are missing or damaged contact your dealer
immediately.

This computer incorporates the following features and benefits:

Built-in Your computer is equipped with one processor

and processor type varies depending on model.
To check which type of processor is included in
your model, clicking Start  Control Panel 
Performance and Maintenance  System, and
check the CPU information.

CPU*1

For more information regarding CPU, please refer to the Disclaimer
section in Chapter 10 or click the *1 above.

Memory

Slots PC2-5300/ PC6400 512 MB or 1 GB memory

module can be installed in the memory slot of all
model:

Mobile Intel
Maximum system memory size and speed

depend on the model you purchased. The actual
amount of useable system memory will be less
than the installed memory modules.

PC2-6400/PC2-5300 memory modules work as PC2-4200 speed on
945GSE Express chipset.

Video RAM Depending on the model you purchased.

1-2 User’s Manual

®

945GSE Express Chipset model

Disks

Introduction

Mobile Intel® 945GSE Express Chipset
Video RAM capacity shares with main memory,

and the proportion depends on Dynamic Video
Memory Technology.

Memory (main system)*2

For more information regarding Memory (Main System), please refer to
the Disclaimer section in Chapter 10 or click the *2 above.

Hard disk drive (HDD) The computer has one or two integrated, 2 1/2"

hard disk drive(s) for nonvolatile storage of data
and software (depending on the model you
purchased). It comes in the following sizes.

■ 120 GB

■ 160 GB Additional Hard Disk drive or Solid

State Disk sizes may be introduced.

HDD drive capacity*4

For more information regarding Hard disk drive capacity, please refer to
the Disclaimers section in Chapter 10 or click the *4 above.

Keyboard

Built-in

80 keys, compatible with IBM
keyboard, embedded numeric overlay, dedicated

cursor control, and keys. See
Chapter 5, The Keyboard, for details.

®

enhanced

Pointing device

Built-in A touchpad and control buttons in the palm rest

enable control of the on-screen pointer.

Power

Battery pack The computer is powered by one rechargeable

lithium-ion battery pack.

Battery life*3

For more information regarding Battery life, please refer to the Disclaimers
section in Chapter 10 or click the *3 above.

User’s Manual 1-3

NB 100 Series

Ports

Slots

RTC battery The internal RTC battery backs up the Real Time

Clock (RTC) and calendar.

AC adaptor The universal AC adaptor provides power to the

system and recharges the batteries when they
are low. It comes with a detachable power cord.
Because it is universal, it can receive a range of
AC voltage between 100 and 240 volts.

Headphone Enables connection of a stereo headphone.

Microphone Enables connection of a microphone.

External monitor 15-pin, analog VGA port.

Universal Serial Bus
(USB 2.0)

Bridge media card slot This slot lets you easily transfer data from

SIM card slot This slot allows you to install a SIM card to

Three Universal Serial Bus (USB) enable a chain
connection of USB-equipped devices to your
computer through the ports. The ports with the
icon ( ) has USB Sleep and Charge function.

devices, such as digital cameras and Personal
Digital Assistants, that use flash memory (SD/
MS/MS Pro memory cards)

See Chapter 8, Optional Devices, for details.

expand functionality.
See Chapter 8, Optional Devices, for details.

(Provided with some models)

Multimedia

Web camera Record/Send still or video images with this

integrated web camera. (Provided with some
models)

Sound system Sound System provides internal speaker as well

1-4 User’s Manual

as jacks for an external microphone and
headphone.

Communications

LAN The computer is equipped with a LAN that

Wireless LAN The computers in this series are equipped with a

Wireless LAN*7

For more information regarding Wireless LAN, please refer to the
Disclaimer section in Chapter 10 or click the *7 above.

Wireless WAN Some computers in this series are equipped with

Bluetooth Some computers in this series are equipped with

Introduction

supports Ethernet LAN (10 Mbit/s, 10BASE-T)
and Fast Ethernet LAN (100 Mbit/s,
100BASE-TX). It is preinstalled as a standard
device in some markets.

Wireless LAN module that is compatible with
other LAN systems based on Direct Sequence
Spread Spectrum/Orthogonal Frequency Division
Multiplexing radio technology that complies with
the IEEE 802.11 Standard.

Wireless WAN function. Wireless WAN provides
the high speed data service, the speed generally
above several hundred kbps. And Wireless WAN
service also can simultaneously transmit the
sound (telephone conversation) and the data
message (the email, the immediate
communication and so on).

(Provided with some models)

Bluetooth functions. Bluetooth
technology eliminates the need for cables
between electronic devices such as computers
and printers. Bluetooth
and secure wireless communication in a small
space.

TM

wireless

TM

provides fast, reliable,

Security

Security lock slot Connects a security lock to anchor the computer

to a desk or other large object.

Special features

The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use..

Hot keys Key combinations let you quickly modify the

system configuration directly from the keyboard
without running a system configuration program.

User’s Manual 1-5

NB 100 Series

Display automatic
power off

This feature automatically cuts off power to the
internal display when there is no keyboard input
for a time specified. Power is restored when any
key is pressed.

HDD automatic power
off

This feature automatically cuts off power to the
hard disk drive when it is not accessed for a time
specified. Power is restored when the hard disk
is accessed.

System automatic
standby/hibernation

This feature automatically shuts down the
system in standby mode or hibernation mode
when there is no input or hardware access for a
time specified.

Keypad overlay A ten-key pad is integrated into the keyboard.

Refer to the Keypad overlay section in Chapter 5,

The Keyboard, for instructions on using the

keypad overlay.

Power-on password Two levels of password security, supervisor and

user, are available to prevent unauthorized
access to your computer.

Instant security A hot key function blanks the screen and

disables the computer providing data security.

Intelligent power
supply

A microprocessor in the computer’s intelligent
power supply detects the battery’s charge and
calculates the remaining battery capacity. It also
protects electronic components from abnormal
conditions, such as voltage overload from an AC
adaptor.

Battery save mode This feature allows you to save battery power.

Panel power on/off This feature turns power to the computer off

when the display panel is closed and turns it
back on when the panel is opened.

Low battery automatic
hibernation mode

When battery power is exhausted to the power
that computer operation cannot be continued, the
system automatically enters Hibernation and
shuts down.

Heat dispersal To protect from overheating, the CPU has an

internal temperature sensor. If the computer’s
internal temperature rises to a certain level, the
CPU processing speed will lower half.

Hibernation This feature lets you turn off the power without

exiting from your software. The contents of main
memory are saved to the hard disk, when you
turn on the power again, you can continue
working right where you left off. Refer to the

Turning off the power section in Chapter 3,
Getting Started, for details

1-6 User’s Manual

Utilities

Introduction

Standby If you have to interrupt your work, you can turn

off the power without exiting from your software.
Data is maintained in the computer’s main
memory. When you turn on the power again, you
can continue working right where you left off.

This section describes preinstalled utilities and tells how to start them. For
details on operation, refer to each utility’s online manual, help files or
readme.txt files.

TOSHIBA DVD
PLAYER

TOSHIBA ConfigFree ConfigFree is a suite of utilities to allow easy

TOSHIBA
Disc Creator

TOSHIBA Bluetooth
Stack
(depending on the
model you
purchased)

This software is provided for playback of DVD
Video.

(This software is preinstalled in some modelsl)

control of communication devices and network
connections. ConfigFree also allows you to find
communication problems and create profiles for
easy switching between location and
communication networks.

You can boot ConfigFree from the menu bar as
follows.
Start  All Programs  TOSHIBA  Networking
 ConfigFree

You can create CD/DVDs in several formats
including audio CDs that can be played on a
standard stereo CD player and data CD/DVDs to
store the files and folderson your hard disk drive.
This software can be used on a model with CD­RW/DVD-ROM drive, and DVD Super Multi
drive.

You can boot TOSHIBA Disc Creator from the
menu bar as follows.
Start  All Programs  TOSHIBA  CD&DVD
Applications  Disc Creator

This software enables communication between
remote Bluetooth devices.

Bluetooth cannot be used in models that do not have a Bluetooth module
installed.

User’s Manual 1-7

NB 100 Series

Options

You can add a number of options to make your computer even more
powerful and convenient to use. The following options are available:

Memory PC2-5300/ PC2-6400 512 MB or 1 GB memory

module can be installed in the memory slot of all
models:

®

Mobile Intel

945GSE Express Chipset model

Maximum system memory size and speed
depend on the model you purchased. The actual
amount of useable system memory will be less
than the installed memory modules.

PC2-5300/PC2-6400 memory modules work as PC2-4200 speed on
945GSE Express chipset.

Battery Pack An additional battery pack 4 cell Type can be

purchased from your TOSHIBA dealer. The
battery pack is identical to the one that came with
your computer. Use it as a spare or replacement.

Universal AC adaptor If you use your computer at more than one site, it

may be convenient to purchase an additional AC
adaptor for each site so you will not have to carry
the adaptor with you.

USB FDD Kit The USB floppy disk drive accommodates either

a 1.44 MB or 720 KB floppy disk through
connection to one of the computer’s USB ports.

Security lock A slot is available to attach a security cable to the

computer to deter theft.

1-8 User’s Manual

The Grand Tour

This chapter identifies the various components of your computer. Become
familiar with each component before you operate the computer.

Non-applicable icons*8

For more information regarding Non-applicable icons, please refer to the
Disclaimer section in Chapter 10 or click the *8 above.

Front with the display closed

Figure below shows the computer’s front with its display panel in the closed
position.

The Grand Tour

Chapter 2

Built-in microphone

Headphone jack

Microphone jack

Front of the computer with display closed

Microphone jack A standard 3.5 mm mini microphone jack enables

connection of a microphone or other device for
audio input.

Headphone jack A standard 3.5 mm mini headphone jack enables

connection of a stereo headphone (16 ohm
minimum) or other device for audio output. When
you connect headphones, the internal speaker is
automatically disabled.

Built-in
microphone

User’s Manual 2-1

Record monaural sounds into your applications.
(Provided with some models)

NB 100 Series

Left side

Figure below shows the computer’s left side.

Security lock slot

Universal serial
bus (USB 2.0) ports

The left side of the computer

The universal serial bus (USB) port comply with
USB Serial 2.0 standards, which enables data

USB port

transfer speeds 40 times faster than the USB 1.1
standards. The ports with the icon ( ) has USB
Sleep and Charge function.

Security lock slot A security cable attaches to this slot. The optional

security cable anchors your computer to a desk or
other large object to deter theft.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB connectors. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

Please note that it is not possible to confirm the operation of all functions
of all USB devices that are available. In view of this it may be noted that
some functions associated with a specific device might not operate
properly.

2-2 User’s Manual

Right side

The Grand Tour

Figure below shows the computer’s right side.

SIM card slot*

Fan vent USB portsBridge media card slot

*Depending on the model you purchased

The right side of the computer

Bridge media card
slot

This slot lets you easily transfer data from devices,
such as digital camera and PDA, that use flash
memory. (SD/MS/MS Pro memory cards)

SIM card slot The computer provides a SIM card slot on right side,

which allows you to install an additional SIM card.
(Provided with some models)

Fan vent Provides air flow for the fan.

Universal serial
bus (USB 2.0) ports

The two universal serial bus (USB) ports comply
with USB Serial 2.0 standards, which enables data
transfer speeds 40 times faster than the USB 1.1
standards. The ports with the icon ( ) has USB
Sleep and Charge function.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB connectors. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

Please note that it is not possible to confirm the operation of all functions
of all USB devices that are available. In view of this it may be noted that
some functions associated with a specific device might not operate
properly.

Security lock slot A security cable attaches to this slot. The optional

security cable anchors your computer to a desk or
other large object to deter theft.

User’s Manual 2-3

NB 100 Series

Back side

Figure below shows the computer’s back side.

LAN jackExternal monitor port DC IN 19V

The computer’s back side

Underside

External monitor
port

This 15-pin port allows you to connect an external
monitor.

LAN jack This jack lets you connect to a LAN. The adaptor

has built-in support for Ethernet LAN (10 Mbit/s,
10BASE-T), or Fast Ethernet LAN (100 Mbit/s,
100BASE-TX).

DC IN 19V The AC adaptor connects to this socket. Use only

the model of AC adaptor that comes with the
computer. Using the wrong adaptor can damage
your computer.

Figure below shows the underside of the computer. Make sure the display
is closed before turning over your computer.

Memory
module cover

Battery release Latch

Battery pack lock

Battery pack

2-4 User’s Manual

The underside of the computer

The Grand Tour

Battery pack The battery pack powers the computer when the AC

adaptor is not connected. The Batteries section in
Chapter 6, Power and Power-up Modes, describes
how to access the battery pack. Additional battery
packs can be purchased from your TOSHIBA dealer
to extend the computer’s battery operating time..

Battery release
latch

Slide this latch to release the battery pack.
This latch moves only when the computer is upside
down.

Battery pack lock Slide the battery pack lock to unlocked position to

free the battery latch.

Memory module
cover

This cover protects one memory module socket.
One module is preinstalled.

User’s Manual 2-5

NB 100 Series

Front with the display open

Figure below shows the front of the computer with the display open. To
open the display, lift the display up and position the display at a comfortable
viewing angle.

Web camera led*

Wireless Lan Antenna
(Not shown)

Web camera*

Wireless Lan Antenna
(Not shown)

Display screen

Stereo speaker (right)

Power button

Touch pad control
buttons

Stereo speaker (left)

Touch pad

*Depending on the model you purchased

The front with the display open

System indicators

Bluetooth Antenna (Not shown)*

Display screen The full-color LCD displays high-contrast text and

graphics The computer’s LCD is 8.9" WSVGA,
1024 horizontal × 600 vertical pixels.
The computer has a Thin-Film Transistor (TFT)
display. Refer to Appendix B, Display Controller.

When the computer operates on power through the
AC adaptor, the display screen’s image won’t
change.

LCD*5

For more information regarding LCD, please refer to the Disclaimer
section in Chapter 10 or click the *5 above.

Graphics Processor Unit (GPU)*6

For more information regarding Graphics Processor Unit (GPU), please
refer to the Disclaimer section in Chapter 10 or click the *6 above.

2-6 User’s Manual

The Grand Tour

Stereo speaker The speaker emits sound generated by your

software as well as audio alarms, such as low
battery condition, generated by the system.

Touch pad Moves the pointer and selects or activates items on

the screen. Can be set to perform other mouse
functions, such as scrolling, selecting, and double­clicking.

Touch pad control
buttons

Function like the left and right buttons on an
external mouse.

System indicators Seven LEDs let you monitor the main battery, power

status, HDD, Wireless LAN/ Bluetooth, Wireless
WAN, numeric lock and caps lock. Details are in the
system indicators section.

Power button Press the power button to turn the computer’s

power on and off. The power button LED indicates
the status.

Web camera Record/Send still or video images with this

integrated web camera. (Provided with some
models)

Web camera LED The web camera LED glows blue when the web

camera software is used. (Provided with some
models)

Bluetooth antenna Some computers in this series are equipped with

a Bluetooth antenna. (Provided with some models)

Wireless LAN
antenna

The computers in this series are equipped with the
Wireless LAN antenna.

Please handle your computer carefully to avoid scratching or damaging
the surface.

User’s Manual 2-7

NB 100 Series

System indicators

Figure below shows the system indicators, which light when various
computer operations are in progress.

Caps Lock

Numeric Lock

Main battery

*Depending on the model you purchased

System indicators

Power

Hdd

Wireless Lan /
Buluetooth

wireless WAN*

Main battery The Main battery indicator shows the condition

of the charge. Green means fully charged and
Slow blinking Green means being charged. Refer
to Chapter 6, Power and Power-up Modes.

Power The Power indicator glows green when the

computer is on. If you turn off the computer in
standby mode, this indicator blinks Green. If the
computer shuts down, this indicator shows no
light.

HDD The HDD indicator glows green when the

computer is accessing a Hard Disk Drive.

Wireless
communication

The Wireless/Bluetooth indicator glows orange
when the computer is enable to connect wireless
LAN or Bluetooth. (Provided with some models).

Wireless WAN The wireless WAN indicator glows orange when

the computer is enable to connect wireless WAN.
(Provided with some models)

Numeric Lock This indicator glows green, You can use the

keypad overlay (dark gary labeled keys) for
numeric input.

CAPS Lock This indicator glows green when letter keys are

locked into their uppercase format.

2-8 User’s Manual

AC adaptor

The AC adaptor converts AC power to DC power and reduces the voltage
supplied to the computer. It can automatically adjust to any voltage from
100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to
use the computer in almost any region.

To recharge the battery, simply connect the AC adaptor to a power source
and the computer. See Chapter 6

The Grand Tour

Power and Power-up Modes for details.

The AC adaptor (2-pin plug)

The AC adaptor (3-pin plug)

■ Depending on the model in question, either a 2-pin or 3-pin adaptor/

power lead will be bundled with the computer.

■ Do not use a 3-pin to 2-pin conversion plug.

■ The supplied power cord conforms to safety rules and regulations in

the region the product is bought and should not be used outside of this
region. In order to use the adaptor/computer in other regions, you
should please buy a power cord that conforms to the safety rules and
regulations in that particular region.

User’s Manual 2-9

NB 100 Series

2-10 User’s Manual

Getting Started

This chapter provides basic information to start using your computer.
It covers the following topics:

■ All users should be sure to carefully read the sections Microsoft

Windows XP setup, which describe actions to take when you turn on
the power for the first time.

■ Be sure to read the enclosed Instruction Manual for Safety and

Comfort for information on the safe and proper use of this computer.
It is intended to help you be more comfortable and productive while
using a notebook computer. By following the recommendations in it
you may reduce your chance of developing a painful or disabling injury
to your hand, arms, shoulders or neck.

■ Connecting the AC adaptor

■ Opening the display

■ Turning on the power

■ Starting up for the first time

■ Turning off the power

■ Restarting the computer

■ System Recovery Options

If you are a new user, follow the steps in each section of this chapter as you
prepare to operate your computer.

■ Use a virus-check program and make sure it is updated regularly.

■ Never format storage media without checking its content - formatting

destroys all stored data.

■ It is a good idea to periodically back up the internal hard disk drive or

other main storage device to external media. General storage media is
not durable or stable over long periods of time and under certain
conditions may result in data loss.

■ Before you install a device or application, save any data in memory to

the hard disk drive or other storage media. Failure to do so may result
in the loss of data.

Getting Started

Chapter 3

®

User’s Manual 3-1

NB 100 Series

Connecting the AC adaptor

Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.

The AC adaptor can be connected to any power source supplying from
100 to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to
charge the battery pack, refer to Chapter 6, Power and Power-up Modes.

■ Always use the TOSHIBA AC adaptor that was included with your

computer or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.

■ Never plug the AC adaptor into a power source that does not

correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.

■ Always use or purchase power cables that comply with the legal

voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.

■ The supplied power cord conforms to safety rules and regulations in

the region the product is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.

■ Do not use a 3-pin to 2-pin conversion plug. When you connect the AC

adaptor to the computer, always follow the steps in the exact order as
described in the User’s Manual. Connecting the power cable to a live
electrical outlet should be the last step otherwise the adaptor DC
output plug could hold an electrical charge and cause an electrical
shock or minor bodily injury when touched. As a general safety
precaution, avoid touching any metal parts.

■ Never place your computer or AC adaptor on a wooden surface,

furniture, or any other surface that could be marred by exposure to
heat since the computer base and AC adaptor's surface increase in
temperature during normal use.

■ Always place your computer or AC adaptor on a flat and hard surface

that is resistant to heat damage.

Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.

3-2 User’s Manual

Getting Started

1. Connect the power cord to the AC adaptor.

Connecting the power cord to the AC adaptor

2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the
back side of the computer.

DC IN jack

Connecting the adaptor to the computer

3. Plug the power cord into a live wall outlet - the Battery indicator on the
front of the computer should glow.

User’s Manual 3-3

NB 100 Series

Opening the display

The display panel can be rotated in a wide range of angles for optimal
viewing.

To open the display, lift the panel up and adjust it to the best viewing angle.

When you open the display, be sure to hold the base firmly and lift up the
monitor slowly.

■ Be careful not to open the display panel too far as this could put stress

on the display panel’s hinges and cause damage.

■ Do not press or push on the display panel.

■ Do not lift the computer by the display panel.

■ Do not close the display panel with pens or any other objects left in

between the display panel and the keyboard.

■ When opening or closing the display panel, place one hand on the

palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).

Opening the display panel

3-4 User’s Manual

Turning on the power

This section describes how to turn on the power

After you turn on the power for the first time, do not turn it off until you
have set up the operating system (OS) and the OS has started up

1. Open the display panel.

2. Press and hold the computer’s power button for two or three seconds.

POWER BUTTON

Getting Started

.

Turning on the power

Starting up for the first time

When you first turn on the power, the computer’s initial screen is the
Microsoft

Follow the on-screen directions.

®

Windows XP Startup Screen Logo.

Turning off the power

The power can be turned off in one of three modes:shut down, hibernation
mode or standby mode.

Shut down mode

When you turn off the power in shut down mode, no data is saved and the
computer will boot to the operating system’s main screen.

1. If you have entered data, save it to the hard disk or to a diskette.

2. Make sure all disk(disc) activities are terminated, then remove any
diskette.

User’s Manual 3-5

NB 100 Series

Hibernation mode

■ Make sure the Hard Disk Drive indicator is off. If you turn off the

power while a disk (disc) is being accessed, you may lose data or
damage the disk.

■ Never turn off the power while an application is running. Doing so

could cause loss of data.

■ Never turn off the power, disconnect an external storage device or

remove storage media during data read/write. Doing so can cause
data loss.

3. Click Start button, then click Turn Off Computer. From Turn Off
Computer menu select Tur n O f f .

4. Turn off the power to any peripheral devices.

Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

The hibernation feature saves the contents of memory to the hard disk
when the computer is turned off. The next time the computer is turned on,
the previous state is restored. The hibernation feature does not save the
status of peripheral devices.

■ While entering hibernation mode, the computer saves the contents of

memory to the HDD. Data will be lost if you remove the battery or
disconnect the AC adaptor before the save is completed. Wait for the
Disk indicator to go out.

■ Do not install or remove a memory module while the computer is in

hibernation mode. Data will be lost.

Benefits of

The hibernation feature provides the following benefits:

■ Saves data to the hard disk when the computer automatically shuts

down because of a low battery.

For the computer to shut down in hibernation mode, the hibernation
feature must be enabled in the Hibernate tab in Power Management and
Setup Action tab in Power Management. Otherwise, the computer will shut
down in Standby mode. If battery power becomes depleted, data saved in
Standby mode will be lost.

■ You can return to your previous working environment immediately when

you turn on the computer.

■ Saves power by shutting down the system when the computer receives

no input or hardware access for the duration set by the system
hibernation feature.

■ You can use the panel power off feature.

3-6 User’s Manual

hibernation

mode

Starting hibernation mode

To enter hibernation mode, follow the steps below.

1. Click Windows Start button.

2. Select Turn Off Computer.

3. Open the Turn Off Computer dialog box.

4. Select Hibernate.

You can also enable hibernation mode by pressing Fn + F2 - please refer
to Chapter 5, The Keyboard, for further details.

Data save in hibernation mode

When you turn off the power in hibernation mode, the computer takes a
moment to save current memory data to the hard disk. During this time, the
Disk indicator will light.

After you turn off the computer and memory is saved to the hard disk, turn
off the power to any peripheral devices.

Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

Standby mode

In standby mode the power remains on, but the CPU and all other devices
are in standby mode.

Turning Off your computer where electronic devices are regulated or
controlled.

When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always shut down
the computer completely or put the computer into hibernation mode
instead of allowing it to go into standby mode, and turn off any wireless
communication switches or devices, while in standby mode, the computer
operating system may reactivate itself to run pre-programmed tasks or to
preserve unsaved data, and might interfere with aviation or other systems,
possibly causing serious injury.

Getting Started

■ Before entering standby mode, be sure to save your data.

■ Do not install or remove a memory module while the computer is in

Standby mode. The computer or the module could be damaged.

■ Do not remove the battery pack while the computer is in standby mode

(unless the computer is connected to an AC power source). Data in
memory will be lost.

Benefits of standby mode

The standby feature provides the following benefits:

■ Restores the previous working environment more rapidly than does

hibernation feature.

User’s Manual 3-7

NB 100 Series

■ Saves power by shutting down the system when the computer receives

no input or hardware access for the duration set by the system Standby
feature.

■ You can use the panel power off feature.

Executing standby mode

You can enter sleep mode in one of three ways:

1. Click Windows Start button, click Turn Off Computer, and then click
Stand By.

2. Close the display panel. This feature must be enabled.

3. Press the power button. This feature must be enabled.

When you turn the power back on, you can continue where you left when
you shut down the computer.

■ When the computer is shut down in Standby mode, the power indicator

glows blinking green.

■ If you are operating the computer on battery power, you can lengthen

the operating time by shutting down in Hibernation mode. Standby
mode consumes more power.

Standby mode limitations

Standby mode will not function under the following conditions:

■ Power is turned back on immediately after shutting down.

■ Memory circuits are exposed to static electricity or electrical noise.

Restarting the computer

Certain conditions require that you reset the computer, for example, if:

■ You change certain computer settings.

■ An error occurs and the computer does not respond to your keyboard

commands.

If you need to restart the computer, there are three ways this can be
achieved:

1. Click Start then click Turn Off Compute. From the Turn Off Computer
menu select Restart.

2. Press the power button and hold it down for five seconds. Wait 10 to
15 seconds, then turn on the power again by pressing the power but

ton.

3-8 User’s Manual

System recovery options

Restoring the preinstalled software from the Product Recovery disc

You can use TOSHIBA Product Recovery Disc when you connect External
ODD.

■ When you reinstall the Windows operating system, the hard disk will

be reformatted and all data will be lost.

■ Be sure to connect the AC adaptor, otherwise you may run out of

battery during the recovery process

In case of damage, loss or other reasons you can order a Product
Recovery disc for your notebook in the TOSHIBA Europe Backup Media
Online Shop by following the link below.

https://backupmedia.toshiba.eu

Please note this is not a free of charge service.

If preinstalled files are damaged, use the Product Recovery disc to restore
them. To restore the operating system and all preinstalled software, follow
the steps below.

1. Ensure that there is uninterrupted power supply through out the
recovery process by connecting to the AC power supply and checking
whether the battery is fully charged.

2. Connect an external optical drive to any one of the USB slot.

3. Insert the Product Recovery disc.

4. Turn on the computer and immediately press the F12 key.

5. The menu for selecting the boot up media sequence appears.

6. Select CDROM using the arrow keys and press Enter.

7. Wait for the system to boot up from the Product Recovery disc and the
recovery screen appears.

Getting Started

Some external optical drive may not be compatible with the Product
Recovery media. So verify the external optical drive supports the Product
Recovery media.

8. Follow the on-screen directions.

9. Disconnect the CD drive and keep the Product Recovery disc for
future use.

User’s Manual 3-9

NB 100 Series

3-10 User’s Manual

Operating Basics

This chapter gives information on basic operations including using the
touchpad, Audio/Video controls, the web camera, the microphone, Wireless
communication and LAN.

Using the touchpad

To use the touchpad, simply touch and move your finger tip across it in the
direction you want the on-screen pointer to go.

Two buttons below the touchpad are used like the buttons on a mouse
pointer.

Press the left button to select a menu item or to manipulate text or graphics
designated by the pointer. Press the right button to display a menu or other
function depending on the software you are using.

Operating Basics

Chapter 4

You can also tap the touchpad to perform functions similar to those of the
left button on a standard mouse.

Click: Tap the touchpad once.
Double-click: Tap twice
Drag and drop: Tap to select the material you want to move. Leave your

finger on the touchpad after the second tap and move the material.

Touchpad

Touchpad and touchpad control buttons

User’s Manual 4-1

Touchpad control buttons

NB 100 Series

TOSHIBA Disc Creator

You can use TOSHIBA Recovery Disc Creator when you connect External
ODD.

Note the following limitations when you use TOSHIBA Disc Creator:

■ DVD-Video cannot be created using TOSHIBA Disc Creator.

■ DVD-Audio cannot be created using TOSHIBA Disc Creator.

■ You cannot use TOSHIBA Disc Creator's 'Audio CD for Car or Home

CD Player' function to record music to DVD-R, DVD-R DL,DVD-RW,
DVD+R, DVD+R DL, or DVD+RW media.

■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order

to copy DVD Video, or DVD-ROM material that has copyright
protection.

■ DVD-RAM discs cannot be backed up using the 'Disc Backup'

functionof TOSHIBA Disc Creator.

■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVD-

R DL, or DVD-RW media using the 'Disc Backup' function of TOSHIBA
Disc Creator.

■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,

DVD+R DL or DVD+RW media using the 'Disc Backup'function of
TOSHIBA Disc Creator.

■ You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R DL, DVD-

RW, DVD+R, DVD+R DL, or DVD+RW to CD-R or CD-RW media using
the 'Disc Backup' function of TOSHIBA Disc Creator.

■ TOSHIBA Disc Creator cannot record in packet format.

■ You might not be able to use the 'Disc Backup' function of TOSHIBA

Disc Creator to back up a DVD-R, DVD-R DL, DVD-RW, DVD+R,
DVD+R DL, or DVD+RW disc that was made with other software on a
different optical media recorder.

■ If you add data to a DVD-R, DVD-R DL, DVD+R, or DVD+R DL disc

that you have already recorded to,you might not be able to read the
added data under some circumstances. For example, it cannot be read
under 16-bit operating systems, such as Windows 98SE and Windows
Me, while in Windows NT4 you will need Service Pack 6 or later, and in
Windows 2000, you will need Service Pack 2. In addition to this, some
DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added
data regardless of the operating system.

■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs -

to achieve this you should use Windows Explorer or another similar
utility.

■ When you back up a DVD disc, be sure that the source drive supports

recording to DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or
DVD+RW media - if this is not the case then the source disc might not
be backed up correctly.

4-2 User’s Manual

■ When you back up a DVD-R, DVD-R DL, DVD-RW, DVD+R,DVD+R

DL, or DVD+RW disc, be sure to use the same type of disc. You
cannot partially delete any data written to a CD-RW, DVD-RW,
DVD+RW disc.

Data verification

To verify that data has been written or rewritten correctly to a data CD/DVD
you should follow the steps below before you begin the write/rewrite
process:

1. Display the setting dialog box by one of the following two steps:

■ Click the setting button ( ) for writing on the main toolbar in the

Data Disc mode.

■ Select Setting for Each Mode Data Disc in the Setting menu.

2. Mark the Verify written data check box.

3. Select File Open or Full Compare mode.

4. Click the OK button.

How to learn more about TOSHIBA Disc Creator

■ Please refer to the Help files for additional TOSHIBA Disc Creator

information.

Operating Basics

User’s Manual 4-3

NB 100 Series

Using the web camera

Built-in web camera is provided with some models.
The section in the Online manual describes the bundled webcam utility,

which can capture still and video images. The web camera will auto-run
when Windows starts.

Please unstick the protective plastic-film before using the Web Camera.

Active LED

Web camera lens

Web Camera

Using the software

The web camera software is pre-configured to start when you turn on
Windows XP; if you need to restart it go to Start  All Programs  Camera
Assistant Software  Camera Assistant Software.

4-4 User’s Manual

Video recording

Operating Basics

Audio recording

Capture still images

Effects

Mute

Using the Software

Function

Display window

Camera resolution

Capture Still Image Click to see a preview of the captured image; you

can also e-mail the image.

Video Recording Click to prepare for recording. Click again to start

recording. One more to stop recording and see
preview of the video.

Audio Recording Click to start recording, Click again to stop and

listen to a preview of the audio.

Function Accesses additional functions: About, Player,

Effects, Properties, Settings and Help.

About Displays software manufacturer details.

Player Plays video files.

Effects Chooses images to be displayed on the capture

screen.

Properties Chooses from the Options tab to flip, zoom,

flicker rate, night mode and backlight
compensation; in the Image tab change the
colour settings; in the profile tab change the
lighting conditions.

Settings Chooses from the: Options tab to change the

tool position; the Picture tab to select picture
output options such as size, export file and
saving location; the Video tab to choose output
settings such as Frame Rate, Size, Compression
and the file save path; the Audio Device,
Compression,Volume and file save path.

Help Displays the help files for the software.

User’s Manual 4-5

NB 100 Series

Using the microphone

You can use the built-in or an external microphone that connects to the
microphone jack to record monaural sounds into your applications. It can
also be used to issue voice commands to applications that support such
functions.(Built-in microphone is provided with some models)

Since your computer has a microphone and speaker, “feedback” may be
heard under certain conditions. Feedback occurs when sound from the
speaker is picked up in the microphone and amplified back to the speaker,
which amplifies it again to the microphone.

This feedback occurs repeatedly and causes a very loud, high-pitched
noise. It is a common phenomenon that occurs in any sound system when
the microphone input is output to the speaker (throughput) and the speaker
volume is too loud or too close to the microphone. You can control
throughput by adjusting the volume of your speaker or through the Mute
function in the Master Volume panel. Refer to your Windows documentation
for details on using the Master Volume panel.

Wireless communications

The computer’s wireless communication function supports both Wireless
LAN and Bluetooth devices.

Wireless LAN

The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing
radio technology that complies with IEEE 802.11 wireless LAN standard
(Revision B and G).

Supported features. It supports the following features:

■ Automatic Transmit Rate Select mechanism in the transmit range of 54,

48, 36, 24, 18, 9 and 6 Mbit/s (Revision G).

■ Automatic Transmit Rate Select mechanism in the transmit range of 11,

5.5, 2 and 1 Mbit/s (Revision B).

■ Frequency Channel Selection (Revision B/G: 2.4GHz)

■ Roaming over multiple channels

■ Card Power Management

■ Wired Equivalent Privacy (WEP) data encryption, based on the 128 bit

encryption algorithm (Atheros module type).

Security

■ Be sure to enable encryption function. Otherwise your computer will

allow the illegal access by outsider through wireless LAN to cause
illegal instruction, eavesdropping, and loss or destruction of stored data.
TOSHIBA strongly recommends the customer to enable the encryption
function.

4-6 User’s Manual

■ TOSHIBA is not liable for the eavesdropping of data due to the use of

Wireless LAN and the damage thereof.

BluetoothTM wireless technology

BluetoothTM wireless technology eliminates the need for cables between
electronic devices such as desktop computers, printers and mobile phones.
You cannot use the built-in Bluetooth functions and an optional Bluetooth
Adaptor simultaneously.

Bluetooth

TM

wireless technology has the following features:

Worldwide operation

The Bluetooth radio transmitter and receiver operates in the 2.45 GHz
band, which is license-free and compatible with radio systems in most
countries in the world.

Radio links

You can easily establish links between two or more devices. The link is
maintained even if the devices are not within line of sight.

Security

Two advanced security mechanisms ensure a high level of security:

■ Authentication prevents access to critical data and makes it impossible

to falsify the origin of a message.

■ Encryption prevents eavesdropping and maintains link privacy.

Operating Basics

Wireless communication switch

You can enable or disable RF transmission (Wireless LAN) functions on
and off, with hot keys. No transmissions are sent or received when the hot
keys don’t work.

Set the switch to off in airplanes and hospitals. Check the indicator. It will
stop glowing when the wireless communication function is off.

Turn the computer off when you enter an airplane and check the carrier’s
regulations before you use a computer on board.

Wireless communication Indicator

The wireless communication indicator indicates the status of the wireless
communication functions.

Indicator status Indication

Indicator off Wireless communication hot keys are set to off.

Automatic power down because of overheating.
Power malfunction

User’s Manual 4-7

NB 100 Series

Indicator glows Wireless communication hot keys are on.

If you used the Task Bar to disable Wireless LAN, restart the computer or
follow the procedures below to enable the system to recognize Wireless
LAN. Click Start  Control Panel  Performance and Maintenance 
System  Hardware  Device Manager  Network adaptors, and right
click the wireless device then choose Enable.

LAN

The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), and Fast Ethernet LAN (100 megabits per second,
100BASE-TX). This section describes how to connect/disconnect to a LAN.

Do not install or remove an optional memory module while Wake-up on
LAN is enabled.

The Wake-up on LAN function consumes power even when the system is
off. Leave the AC adaptor connected while using this feature.

Connecting LAN cable

The computer must be configured properly before connecting to a LAN.
Logging onto a LAN using the computer’s default settings could cause a
malfunction in LAN operation. Check with your LAN administrator
regarding set-up procedures.

If you are using Fast Ethernet LAN (100 Mbit/s, 100BASE-TX), be sure to
connect with a category 5 cable, CAT5, or higher.

If you are using Ethernet LAN (10 Mbit/s, 10BASE-T), connect with a
category 3 cable, CAT3, or higher.

To connect the LAN cable, follow the steps below.

1. Plug one end of the cable into the LAN jack. Press gently until you

Wireless LAN is turned on by an application.

hear the latch click into place.

LAN jack

Connecting the LAN cable

4-8 User’s Manual

2. Plug the other end of the cable into a LAN hub connector. Check with
your LAN administrator before connecting to a hub.

Disconnecting LAN cable

To disconnect the LAN cable, follow the steps below.

1. Pinch the lever on the connector in the computer’s LAN jack and pull
out the connector.

2. Disconnect the cable from the LAN hub in the same manner. Check
with your LAN administrator before disconnecting from the hub.

Cleaning the computer

To help ensure long, trouble-free operation, keep the computer free of dust
and use care with liquids around the computer.

■ Be careful not to spill liquids into the computer. If the computer does get

wet, turn the power off immediately and let the computer dry completely
before you turn it on again.

■ Clean the computer using a slightly damp (with water) cloth. You can

use glass cleaner on the display. Spray a small amount of cleaner on a
soft, clean cloth and wipe the screen gently with the cloth.

Never spray cleaner directly onto the computer or let liquid run into any
part of it. Never use harsh or caustic chemical products to clean the
computer.

Operating Basics

Moving the computer

The computer is designed for rugged durability. However, a few simple
precautions taken when moving the computer will help ensure trouble-free
operation.

■ Make sure all disk activities are terminated before moving the computer.

Check if the Disk indicator and external device indicator are off.

■ Turn off the power to the computer.

■ Disconnect the AC adaptor and all peripherals before moving the

computer.

■ Close the display. Do not pick up the computer by its display panel.

■ Close all port covers.

■ Use the carrying case when transporting the computer.

■ When carrying your computer, be sure to hold it securely so that it does

not fall or hit anything.

■ Do not carry your computer by holding protruded portions.

User’s Manual 4-9

NB 100 Series

Heat dispersal

To protect from overheating, the CPU has an internal temperature sensor. If
the computer’s internal temperature rises to a certain level, the cooling fan
is turned on or the processing speed is lowered. You can select whether to
control the CPU temperature by turning on the fan first, then if necessary,
lowering the CPU speed. Or, by lowering the CPU speed first, then if
necessary, turning on the fan. Use the Cooling Method item of the Basic
Setup window in Power Option.

When the CPU temperature falls to a normal range, the fan is turned off
and the CPU operation returns to standard speed.

If the CPU temperature reaches an unacceptably high level with either
setting, the system automatically shuts down to prevent damage. Data in
memory will be lost.

4-10 User’s Manual

The Keyboard

The computer’s keyboard layout is compatible with a 104/105-key
enhanced keyboard. Pressing Fn key an other keys can execute all
enhanced keyboard function.

The number of keys on your keyboard depends on which country/region’s
keyboard layout your computer is configured with. Keyboards for numerous
languages are available.

There are five types of keys: typewriter keys, function keys, soft keys and
keypad overlay.

Typewriter keys

The typewriter keys, produce the uppercase and lowercase letters,
numbers, punctuation marks, and special symbols that appear on the
screen.

There are some differences, however, between using a typewriter and
using a computer keyboard:

■ Letters and numbers produced in computer text vary in width. Spaces,

which are created by a “space character,” may also vary depending on
line justification and other factors.

■ The lowercase l (el) and the number 1 (one) are not interchangeable on

computers as they are on a typewriter.

■ The uppercase O (oh) and the 0 (zero) are not interchangeable.

■ The Caps Lock function key locks only the alphabetic characters in

uppercase while the shift lock on a typewriter places all keys in the
shifted position.

■ The Shift keys, the Tab key, and the Back Space key perform the

same function as their typewriter counterparts but also have special
computer functions.

The Keyboard

Chapter 5

User’s Manual 5-1

Function keys: F1 … F12

The function keys, not to be confused with Fn, are the 12 keys at the top of
your keyboard. These keys are dark gray, but function differently from the
other dark gray keys.

F1 through F12 are called function keys because they execute
programmed functions when pressed. Used in combination with the Fn key,
keys marked with icons execute specific functions on the computer. See
the section, Soft keys: Fn key combinations, in this chapter. The function
executed by individual keys depends on the software you are using.

Soft keys: Fn key combinations

The Fn (function) is unique to Toshiba computers and is used in
combination with other keys to form soft keys. Soft keys are key
combinations that enable, disable or configure specific features.

Some software may disable or interfere with soft-key operations. Soft key
settings are not restored by the Resume feature.

Emulating keys on an enhanced keyboard

The keyboard is designed to provide all the features of the 104/105-key
enhanced keyboard, shown in figure 5-1. The 104/105-key enhanced
keyboard has a numeric keypad. It also has additional Enter and Alt keys
to the right of the main keyboard. Since the keyboard is smaller and has
fewer keys, some of the enhanced keyboard functions must be simulated
using two keys instead of one on the larger keyboard.

Your software may require you to use keys that the keyboard does not
have. Pressing the Fn key and one of the following keys simulates the
enhanced keyboard’s functions.

Press Fn + F11 to access the computer’s
integrated keypad.

When activated, the keys marked with dark gray
figures will become numeric keypad. Please refer
to the Windows special keys section in this
chapter for more information on how to operate
these keys. Please note that the default setting
for the function is off.

The Keyboard

User’s Manual 5-2

Press Fn + F12 (Scroll Lock) to lock the cursor
on a specific line. The power on default is off.

Press Fn + Enter to simulate Enter on the
enhanced keyboard’s numeric keypad.

Press Fn + Ctrl to simulate the enhanced
keyboard’s right Ctrl key.

Press Fn + Alt to simulate the enhanced
keyboard’s right Alt key.

Hot keys

Hot keys (pressing Fn + a function or Esc key) let you enable or disable
certain features of the computer.

Zoom Pressing Fn + Esc changes the display

resolution.

The Keyboard

Wireless WAN Pressing Fn + ~ changes wireless WAN On or

Off.
(Provided with some models)

Wireless
communication

Pressing Fn + F1 changes “Wireless (WLAN/
BT/wireless WAN) On/Off”. When user presses
Fn + F1, all the wireless should enable.

(Provided with some models)

Hibernation Pressing Fn + F2 switches the system to

hibernation mode.

User’s Manual 5-3

The Keyboard

Output Pressing Fn + F3 changes the active display

device.

Mute Pressing Fn + F6 turns sound on or off. When

you press these hot keys, the current setting will
be displayed as an icon.

Silent Mode Pressing Fn + F8can activact the intelligent

control of the CPU clock and voltage, adjusting
fan noise effectively and extending battery
power.

Brightness down Pressing Fn + F9 decreases the computer’s

display panel brightness in individual steps.

Brightness up Pressing Fn + F10 increases the computer’s

display panel brightness in individual steps.

Speaker down Pressing Fn + 1 decreases the speaker volume

in individual steps.

Speaker Up Pressing Fn + 2 increases the speaker volume in

individual steps.

User’s Manual 5-4

The Keyboard

TOSHIBA zooming
utility (reduce)

TOSHIBA zooming
utility (enlarge)

Windows special keys

The keyboard provides two keys that have special functions in Windows:
one activates the Start menu and the other has the same function as the
secondary mouse button.

Pressing Fn + S reduces the icon size on the
desktop or the font sizes within one of the
supported application windows.

Pressing Fn + A enlarges the icon size on the
desktop or the font sizes within one of the
supported application windows.

This key activates the Windows Start menu.

This key has the same function as the secondary
mouse button.

Keypad overlay

Your computer’s keyboard does not have a separate numeric keypad but
includes a numeric keypad overlay which functions like one - this is located
in the center of the keyboard with the relevant keys having dark gray letters
at their front edge. The overlay provides the same functions as the numeric
keypad on a standard 104/105-key enhanced keyboard.

Turning on the overlays

The numeric keypad overlay can be used for numeric data input.

User’s Manual 5-5

Numeric mode

To turn on the Numeric mode, press Fn + F11. The Numeric mode indicator
lights. Now try numeric data entry using the keys in figure 5-1. Press
Fn + F11 again to turn off the overlay.

The Keyboard

The numeric keypad overlay

Temporarily using normal keyboard (overlay on)

While using the overlay, you can temporarily access the normal keyboard
functions without turning off the overlay :

1. Hold Fn and press any other key. All keys will operate as if the overlay
were off.

2. Type uppercase characters by holding Fn + Shift and pressing a
character key.

3. Release Fn to continue using the overlay.

User’s Manual 5-6

Temporarily using overlay (overlay off)

While using the normal keyboard, you can temporarily use the keypad
overlay without turning it on:

1. Press and hold down Fn.

2. Check the keyboard indicators. Pressing Fn turns on the most
recently used overlay. If the Numeric mode indicator lights, you can
use the overlay for numeric entry. If the Arrow mode indicator lights,
you can use the overlay for cursor and page control.

3. Release Fn to return to normal keyboard operation.

Temporarily changing modes

If the computer is in Numeric mode, you can switch temporarily to Arrow
mode by pressing Shift.

If the computer is in Arrow mode, you can switch temporarily to Numeric
mode by pressing Shift.

Generating ASCII characters

Not all ASCII characters can be generated using normal keyboard
operation. But, you can generate these characters using their ASCII codes.

With the overlay on:

1. Hold down Alt.

2. Using the overlay keys, type the ASCII code.

3. Release Alt, and the ASCII character appears on the display screen.

With the overlay off:

1. Hold Alt + Fn.

2. Using the overlay keys, type the ASCII code.

3. Release Alt + Fn, and the ASCII character appears on the display
screen.

The Keyboard

User’s Manual 5-7

Power and Power-up Modes

Chapter 6

Power and Power-up Modes

The computer’s power resources include the AC adaptor and internal
battery. This chapter gives details on making the most effective use of
these resources including charging and changing battery, tips for saving
battery power, and power-up modes.

Power conditions

The computer’s operating capability and battery charge status are affected
by the power conditions: whether an AC adaptor is connected, whether a
battery is installed and what the charge level is for the battery.

Table Power conditions

Power on Power off

(no operation)

AC adaptor
connected

User’s Manual 6-1

Battery fully
charged

Battery partially
charged or no
charge

No battery
installed

• Operates

• LED: Battery off

• Operates

• Quick Charge

• LED: Battery blinking
Green slow

• Operates

• No charge

• LED: Battery off

• LED: Battery off

• Quick charge

• LED: Battery blinking
Green slow

• No charge

• LED: Battery off

NB 100 Series

AC adaptor not
connected

Battery charge is
above low battery
trigger point

Battery charge is
below low battery
trigger point

Battery charge is
exhausted

No battery
installed

Power indicators

The Battery and Power indicators on the system indicator panel alert you
to the computer’s operating capability and battery charge status.

Battery indicator

Check the Battery indicator to determine the status of the battery pack ­the following indicator conditions should be noted:

Blinking Green Indicates battery charge is below low battery

Blinking Green Slow Indicates the AC adaptor is connected and

Green Indicates the AC adaptor is not connected and

No light Under any other conditions, the indicator does

Power on Power off

(no operation)

• Operates

• LED: Battery Green

• Operates

• LED: Battery Blinking
Green

Computer goes into
hibernation or shuts down
(depending on the Toshiba
power Management Utility
Setting)

• No operation

•LED: Battery off

trigger point.

charging the battery.

the battery charge is above low battery trigger
point.

not light.

If the battery becomes too hot while it is being charged, the charge will
stop and the battery indicator will go out. When the battery’s temperature
falls to a normal range, charge will resume. This event occurs regardless
of whether the power to the computer is on or off.

6-2 User’s Manual

Power indicator

Check the Power indicator to determine the power status of the computer -
the following indicator conditions should be noted:

Green Indicates power is being supplied to the

Blinking Green Indicates the power was turned off while the

No light Under any other conditions, the indicator does

Battery types

The computer has two different types of battery:

■ Battery — 4 cell.

■ Real Time Clock (RTC) battery

Battery

When the AC power cord is not connected, the computer’s main power
source is a removable lithium ion battery pack, also referred to in this
manual as the battery. You can purchase additional battery packs for
extended use of the computer away from an AC power source.

The battery pack is a lithium ion battery, which can explode if not properly
replaced, used, handled or disposed of. Dispose of the battery as required
by local ordinances or regulations. Use only battery recommended by
TOSHIBA as replacements.

The battery recharges the RTC battery. The battery maintains the state of
the computer when you enable Resume.

When the computer is powered off in hibernation and standby mode, and
the AC adaptor is not connected, the battery pack supply power to
maintain data and programs in memory. If the battery pack is completely
discharged, hibernation and standby mode do not function and the
computer loses all data in memory.

One of the following messages appears when you turn on the power:

■

■ The firmware has detected that a CMOS battery

Power and Power-up Modes

computer and the computer is turned on.

computer was in Standby mode.

not light.

The firmware has detected that a CMOS battery
fail occurred.<F1> delete

fail occurred.<F1> delete, <F2> to setup

User’s Manual 6-3

NB 100 Series

To ensure that the battery pack maintains its maximum capacity, operate
the computer on battery power at least once a month until the battery pack
is fully discharged. Refer to Extending battery life in this chapter for
procedures. If the computer is continuously operated on AC power, more
than a month, the battery may fail to retain a charge. It may not function
efficiently over the expected life of the battery and the Battery LED may not
indicate a low-battery condition.

Real Time Clock battery

The Real Time Clock (RTC) battery provides power for the internal real
time clock and calendar. It also maintains the system configuration.

If the RTC battery becomes completely discharged, the system loses this
data and the real time clock and calendar stop working. One of the
following messages appears when you turn on the power:

The firmware has detected that a CMOS

battery fail occurred. <F1> delete
The firmware has detected that a CMOS
battery fail occurred.<F1> delete, <F2>
to setup

The computer’s RTC battery is a lithium ion battery and should be
replaced only by your dealer or by a TOSHIBA service representative. The
battery can explode if not properly replaced, used, handled or disposed of.
Dispose of the battery as required by local ordinances or regulations

Care and use of the battery pack

This section provides the important safety precautions in order to handle
your battery pack properly.

Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.

■ Make sure the battery is securely installed in the computer before

attempting to charge the battery pack. Improper installation could
generate smoke or fire, or cause the battery pack to rupture.

■ Keep the battery pack out of reach of infants and children. It can cause

injury.

6-4 User’s Manual

Power and Power-up Modes

■ The battery pack, Extended Battery Pack and High Capacity Battery

Pack are lithium ion batteries, which can explode if not replaced, used,
handled or disposed of properly. Dispose of the battery as required by
local ordinances or regulations. Use only batteries recommended by
TOSHIBA as replacements.

■ Charge the battery pack only in an ambient temperature between 5

and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.

■ Never install or remove the battery pack without first turning off the

power and disconnecting the AC adaptor. Never remove the battery
pack while the computer is in Sleep Mode. Data could be lost.

■ When the High Capacity Battery Pack is connected to the computer,

do not hold on only to the High Capacity Battery Pack when lifting the
computer up. The High Capacity Battery Pack may separate from them
computer, causing it to fall and cause injuries.

Never remove the battery pack while the Wake-up on LAN function is
enabled. Data will be lost. Before you remove a battery pack, disable the
Wake-up on LAN function.

Charging the battery

When the power in the battery pack becomes low, the Battery indicator
flashes green fast indicating that only a few minutes of battery power
remain. If you continue to use the computer while the Battery indicator
flashes, the computer enables hibernation mode (so you don’t lose data)
and automatically turns off.

The computer enters hibernate mode only if hibernation is enabled in the
Hibernate tab in Power Options.

You must recharge a battery pack when it becomes discharged.

Procedures

To recharge a battery pack while it is installed in the computer, connect the
AC adaptor to the DC IN socket and plug the other end into a working
outlet.

The Battery indicator glows blinking green slow when the battery is being
charged.

Use only the computer connected to an AC power source or the optional
TOSHIBA battery charger to charge the battery pack. Never attempt to
charge the battery pack with any other charger

User’s Manual 6-5

NB 100 Series

Time

The following table shows the approximate time required to fully charge a
discharged battery.

Charging time (hours)

Battery type Power on Power off

Battery pack (4 cell) 4 hours or more 4 hours

RTC battery 24 hours 24 hours

The charging time when the computer is on is affected by ambient
temperature, the temperature of the computer and how you use the
computer. If you make heavy use of external devices, for example, the
battery might scarcely charge at all during operation. Refer also to the
section Maximizing battery operating time.

Battery charging notice

The battery may not charge right away under the following conditions:

■ The battery is extremely hot or cold. If the battery is extremely hot, it

might not charge at all. Also, to ensure the battery charges to its full
capacity, charge the battery at room temperature of 10° to 30°C (50° to
86°F).

■ The battery is nearly completely discharged. Leave the AC adaptor

connected for a few minutes and the battery should begin charging.

The Battery indicator may show a rapid decrease in battery operating time
when you try to charge a battery under the following conditions:

■ The battery has not been used for a long time.

■ The battery has completely discharged and been left in the computer for

a long time.

■ A cool battery is installed in a warm computer.

In such case, follow the steps below.

1. Fully discharge the battery by leaving it in the computer with the
power on until the power automatically shuts off.

2. Plug in the AC adaptor.

3. Charge the battery until the Battery indicator glows green.

Repeat the steps two or three times until the battery recovers normal
capacity.

Leaving the AC adaptor connected will shorten battery life. At least once a
month, run the computer on battery power until the battery is fully
discharged, then recharged the battery.

6-6 User’s Manual

Power and Power-up Modes

Monitoring battery capacity

Remaining battery power can be monitored in Power Options.

Wait at least 16 seconds after turning on the computer before trying to
monitor the remaining operating time. The computer needs this time to
check the battery’s remaining capacity and to calculate the remaining
operating time, based on the current power consumption rate and
remaining battery capacity. The actual remaining operating time may differ
slightly from the calculated time.

Maximizing battery operating time

A battery’s usefulness depends on how long it can supply power on a
single charge.

How long the charge lasts in a battery depends on:

■ How you configure the computer (for example, whether you enable

battery-power saving options). The computer provides a battery save
mode, which can be set in Power Options, to conserve battery power.
This mode has the following options:

■ CPU Precessing speed

■ Screen brightness

■ Cooling Method

■ System Standby

■ System hibernation

■ Monitor Power off

■ HDD Power off

■ How often and how long you use the hard disk, optical disc drive and

the diskette drive.

■ How much charge the battery contained to begin with.

■ Enabling hibernation and Standby mode conserves battery power if you

are frequently turning the computer off and on.

■ Where you store your programs and data.

■ Closing the display when you are not using the keyboard saves power.

■ Operating time decreases at low temperatures.

■ The condition of the battery terminals. Make sure the battery terminals

stay clean by wiping them with a clean dry cloth before installing the
battery pack.

Retaining data with power off

When you turn off your computer with fully charged battery, the battery
retain data for the following approximate time periods.

User’s Manual 6-7

NB 100 Series

Battery type State and Retention Time

Battery pack (4 cell) about 3 hours (standby mode)

RTC battery about 3 months

Extending battery life

To maximize the life of your battery packs:

■ At least once a month, disconnect the computer from a power source

1. Turn off the computer’s power.

2. Disconnect the AC adaptor and turn on the computer’s power. If it does

3. Operate the computer on battery power for five minutes. If the battery

4. Connect the AC adaptor to the computer and the power cord to a power

5. Charge the battery pack until the Battery indicator glows green.

■ If you have extra battery packs, rotate their use.

■ If you will not be using the system for an extended period more than

■ Disconnect the AC adaptor when the battery is fully charged.

■ If you are not going to use the computer for more than eight hours,

■ Store spare battery packs in a cool dry place out of direct sunlight.

Retention Time

about 14 days (shutdown mode)

and operate it on battery power until the battery pack fully discharges.
Before doing so, follow the steps below.

not turn on then go to Step 4.

pack has at least five minutes of operating time, continue operating until
the battery pack is fully discharged. If the battery LED flashes or there is
some other warning to indicate a low battery, go to step 4.

outlet. The Battery LED should glow blinking green slow to indicate that
the battery pack is being charged. If the battery indicator does not glow,
power is not being supplied. Check the connections for the AC adaptor
and power cord.

one month, remove the battery pack.

Overcharging makes the battery hot and shortens life.

disconnect the AC adaptor.

Replacing the battery pack

When the battery pack reaches the end of its operating life you will need to
install a new one. If the Battery indicator flashes green shortly after fully
recharging the battery, the battery pack needs to be replaced.

You might also replace a discharged battery pack with a charged spare
when you are operating your computer away from an AC power source.
This section explains how to remove and install battery packs.

6-8 User’s Manual

Power and Power-up Modes

Removing the battery pack

To remove a discharged battery, follow the steps as detailed below:

■ When handling battery pack, be careful not to short circuit the

terminals. Also do not drop, hit or otherwise apply impact; do not
scratch or break the casing and do not twist or bend the battery pack.

■ Do not remove the battery pack while the computer is in Standby

mode. Data is stored in RAM, so if the computer loses power it will be
lose.

■ In hibernation mode, data will be lose if you remove the battery or

disconnect the AC adaptor before the save is completed. Wait for the
Disk indicator, optical disc drive indicator and external device indicator
to go out.

1. Save your work.

2. Turn the computer’s power off. Make sure the Power indicator is off.

3. Remove all cables connected to the computer.

4. Turn the computer upside down with the back of the computer facing
you.

5. Slide the battery pack locking latch toward the unlock position

Battery Pack Lock

.

Slide the locking latch to the unlocked position

User’s Manual 6-9

NB 100 Series

6. Slide the battery release latch to free the battery pack for removal, then
lift up the battery pack.

7. Pull the battery pack forward to remove it.

For environmental reasons, do not throw away a spent battery pack.
Please return spent battery pack to your TOSHIBA dealer.

Installing the battery pack

To install a battery pack, follow the steps below.

The battery pack is a lithium ion battery, which can explode if not properly
replaced, used, handled or disposed of. Dispose of the battery as required
by local ordinances or regulations. Use only battery recommended by
TOSHIBA as replacements.

1. Be sure the computer’s power is off and all cables are disconnected.

2. Insert the battery pack.

Battery Release Latch

Battery Pack

Removing the battery pack

Battery pack

Installing the battery pack

3. Push the battery pack until it is firmly seated.

4. Slide the battery pack locking latch toward the lock position.

6-10 User’s Manual

Starting the computer by password

If you have already registered a password, please enter the password
manually to start the computer:

To start up the computer with the user password, follow these steps:

1. Turn on the power as described in Chapter 3, Getting Started.
The following message appears:

Username

At this point, the hot keys Fn + F1 to F9 do not work. They will function
after you enter the password.

2. Enter the password.

3. Press Enter.

Power-up modes

The computer has the following power-up modes:

■ Boot: Computer shuts down without saving data. Always save your

work before you turn the computer off in boot mode.

■ Hibernation: Data in memory is saved to the hard disk.

■ Standby: Data is maintained in the computer’s main memory.

Refer also to the sections Turning on the power and Turning off the power
in Chapter 3,

Getting Started.

Power and Power-up Modes

Hot keys

You can use hot keys Fn + F2 to enter hibernation mode. See Chapter 5,

The Keyboard for details.

Panel power on/off

You can set up your computer so that power turns off automatically when
you close the display panel. When you open the panel, power turns on in
standby or hibernation mode but not in boot mode.

If the panel power off function is enabled and use Shut down Windows, do
not close the display until the shut down function is completed.

System auto off

This feature turns the system off automatically if it is not used for a set
duration. The system shuts down in standby mode or hibernation mode.

User’s Manual 6-11

NB 100 Series

6-12 User’s Manual

Chapter 7

BIOS Setup and Passwords

This chapter explains how to use BIOS to set up user and supervisor
passwords.

Accessing BIOS Setup Menu

To start the utility, please press "F2" to enter the BIOS Setup Menu when
boot up the computer.

BIOS Setup Menu

When enter BIOS Setup Menu, please choice Security item then you can
change or modify the User Password or Supervisor Password.

BIOS Setup and Passwords

BIOS Setup Menu

User’s Manual 7-1

BIOS Setup and Passwords

Password

User Password / Supervisor Password

This option allows you to set or reset the user password for power on.
To enter a user password:

1. Enter a password of up to 10 characters. The character string you
enter is displayed as a string of asterisks. For example, if you enter a
password consisting of four characters, the display is shown as:

Enter Password: ****

2. Click the ENTER button. The following message appears, allowing
you to verify the password.

Verify Password:

3. If character strings match, the password is registered click OK button.
If they do not match, the following message appears. You must repeat
from step 1.

Passwords are not the same Press ENTER to
continue!!!

If you enter the password incorrectly three times in a row, the computer
need to shut off. You will not be able to access the password option in the
BIOS Setup Menu. In this case you must turn the power off and back on to
retry the procedure.

Boot Priority

Boot Priority Options

This option sets the priority for booting the computer.
To change the boot drive, follow the steps below.

1. Hold down F12 and boot the computer.

2. Use the up/down cursor keys to select boot device you want and
press ENTER.

■ If a supervisor password is set, the menu above does not appear when

you use the user password to start the computer.

■ If you press a key other than one of those above or if the selected

device is not installed, the system will boot according to the current
setting in BIOS Setup Menu.

USB

Legacy USB Support

When enter BIOS Setup Menu, please choice Advanced item then you can
change or modify the Legacy USB support.

User’s Manual 7-2

BIOS Setup and Passwords

Use this option to enable or disable USB Legacy Emulation. If your
operating system does not support USB, you can still use a USB mouse
and keyboard by setting the USB Legacy Emulation item to enabled.

Enabled Enables the USB Legacy Emulation. (Default)

Disabled Disables the USB Legacy Emulation.

USB Sleep and Charge

When enter BIOS Setup Menu, please choice Advanced item then you can
change or modify the USB Sleep and Charge

Your computer can supply USB bus power (DC5V) to the USB port even
when the power of the computer is turned OFF. "Power OFF" includes
Sleep Mode, Hibernation Mode or shutdown state. This function can be
used for ports that support the USB Sleep and Charge function (hereinafter
called "compatible ports").

Compatible ports are USB ports that have the ( ) symbol icon. You can
use the "USB Sleep and Charge function" to charge certain USBcompatible
external devices such as mobile phones or portable digital music players.

However, the "USB Sleep and Charge function" may not work with certain
external devices even if they are compliant with the USB specification. In
those cases, turn the power of the computer ON to charge the device.

■ When "USB Sleep and Charge function" is set to [Enabled], USB bus

power (DC5V) will be supplied to compatible ports even when the
power of the computer is turned OFF.
USB bus power (DC5V) is similarly supplied to the external devices
which are connected to the compatible ports. However, some external
devices cannot be charged solely by supplying USB bus power
(DC5V).
As for the specifications of the external devices, please contact the
device manufacturer or check the specifications of the external
devices thoroughly before use.

■ Using the USB sleep and charge function to charge external devices

will take longer than charging the devices with their own chargers.

■ If external devices are connected to compatible ports when the AC

adaptor is not connected to the computer, the battery of the computer
will be depleted even when the power of the computer is turned OFF.
As such, we recommend that you connect the AC adaptor to the

computer when using the USB sleep and charge function.

■ External devices connected to the USB bus power (DC5V) function

interfaces with the power ON/OFF of the computer may always be

that

an operational state.

in

■ When there is a current overflow of the external devices connected to

the compatible ports, USB bus power (DC5V) supply may be stopped
for safety reasons.

User’s Manual 7-3

BIOS Setup and Passwords

Metal paper clips or hair pins/clips will generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.

The default setting is [Disabled]. Changing the setting to [Enabled] enables
the use of this function.

There are two modes, Mode1 and Mode2 in [Enabled]. For normal use, set
the setting to Mode1.

If the function does not work with Mode1 setting, change it to Mode2.
Some external devices may not be able to use this function in either mode.

When this happens, change the setting to [Disabled].

Enabled (Mode 1)

Enabled (Mode 2)

Disabled

Enabled (Mode 1)

Enables USB Sleep and Charge function.

Disables USB Sleep and Charge function
(Default).

LAN

Wake-up on LAN

This feature lets the computer’s power be turned on when it receives a
wake-up signal from the LAN.

Enabled

Disabled

Enables the Wake-up on LAN.(Default)

Disables the Wake-up on LAN.

Do not install or remove an optional memory module while Wake-up on
LAN is enabled.

Wake-up on LAN does not work without the AC adaptor. Leave it
connected, if you are using this feature.

User’s Manual 7-4

Optional Devices

Optional devices can expand the computer’s capabilities and its versatility.
The following optional devices are available from your TOSHIBA dealer:

Cards/Memory

■ SD, MS, MS Pro memory cards

■ Memory expansion

■ SIM card

Power devices

■ Additional battery pack (4 cell)

■ Additional AC adaptor

Optional Devices

Chapter 8

Peripheral devices

■ USB FDD Kit

■ External monitor

Other

■ Security lock

Bridge media card slot

The computer is equipped with a bridge media card slot that can
accommodate Secure Digital (SD)/ Memory Stick (MS)/Memory Stick Pro
(MS Pro) memory cards. These memory cards let you easily transfer data
from devices, such as digital cameras and Personal Digital Assistants, that
use SD/MS/MS Pro memory cards.

User’s Manual 8-1

See below for the card capacities:

Card Type Capacities

SD 8 MB, 16 MB, 32 MB, 64 MB, 128 MB, 256 MB, 512 MB,

1 GB, 2 GB

MS 8 MB, 16 MB, 32 MB, 64 MB, 128 MB, 256 MB

MS Pro 256 MB, 512 MB, 1 GB, 2 GB

The Logo of SD Memory card is

Installing a SD/MS/MS Pro Card

To install the memory card, follow the steps below.

1. Insert the memory card.

2. Press gently to ensure a firm connection.

Optional Devices

Bridge media card slot

SD/MS/MS Pro
Card*

*The cards’ shape depend on the card you purchased

Inserting the memory card

Remove the memory card from memory card slot when moving the
computer.

User’s Manual 8-2

■ Keep foreign objects out of the bridge media card slot. A pin or similar

object can damage the computer's circuitry.

■ Make sure the SD/MS/MS Pro Card is oriented properly before you

insert it.

■ Memory Stick Duo/PRO Duo and the Memory Stick adaptor are not

compatible with the bridge media card slot. Do not insert Memory Stick
Duo/PRO Duo into the slot. Data may be lost or damaged if you use
any card other than those supported.

■ Two kinds of cards will not work at the same time. Please insert only

one card when using bridge media card slot.

■ Do not format a memory card with Windows as it might result in that

card not being able to be used with some peripheral devices.

■ The card is designed so that it can be inserted only one way. Do not try

to force the card into the slot.

■ For more details on using memory cards, see manuals accompanying

the cards.

If Windows fail to read the SD/MS/MS Pro Card, remove it then reinsert it.

Removing a SD/MS/MS Pro Card

To remove the memory card, follow the steps below.

1. In Windows XP, open the Safely Remove Hardware icon on the sys­tem tray and disable the inserted memory card.

2. Directly pull out the memory card inside the socket to eject it.

3. Grasp the card and remove it.

Optional Devices

SD/MS/MS Pro Card

Removing the inserted memory card

User’s Manual 8-3

■ Make sure the bridge media card slot indicator is out before you

remove the card or turn off the computer’s power. If you remove the
card or turn off the power while the computer is accessing the card you
may lose data or damage the card.

■ Please do not remove the inserted memory card from the bridge media

card slot while in standby or in hibernation state. If you do, PC may
become unstable or the data in the memory card may be lost.

■ Do not turn off or make computer in standby or hibernation mode

during data is being transferred. The computer could become unstable
or data would be lost.

Memory expansion

You can install additional memory in the computer’s memory module to
increase the amount of RAM.

Installing memory module

To install a memory module, make sure the computer is in boot mode then:

1. Turn the computer off in boot mode. Refer to the Turning off the power
section in Chapter 3.

■ If you use the computer for a long time, the memory modules will

become hot. In this case, let the memory modules cool to room
temperature before you replace them.

■ Do not try to install a memory module with the computer turned on or

turned off in sleep and hibernation mode. You can damage the
computer and the memory module.

2. Remove all cables connected to the computer.

3. Turn the computer upside down and remove the battery pack (refer to
Chapter 6, Power and Power-up Modes.)

4. Remove one screw securing the memory module cover.

5. Lift off the cover.

Optional Devices

User’s Manual 8-4

Optional Devices

Removing the cover

6. Insert the memory module into the connector on the computer. Press
the module carefully and firmly to ensure a solid connection.

7. Push the module down so that it lies flat and is secured by two
latches.

Do not touch the connectors on the memory module or on the computer.
Debris on the connectors may cause memory access problems.

Inserting the memory module

User’s Manual 8-5

Pushing the memory module down

8. Seat the cover and secure it with one screw.

9. When you turn the computer on, it should automatically recognize the
total memory capacity. If it is not recognized, check the module’s con­nection.

Removing memory module

To remove the memory module, make sure the computer is in boot mode
then:

1. Turn the computer off and remove all cables connected to the
computer.

Optional Devices

■ If you use the computer for a long time, the memory modules will

become hot. In this case, let the memory modules cool to room
temperature before you replace them.

■ Do not try to remove a memory module with the computer turned on or

turned off in standby and hibernation mode. You can damage the
computer and the memory module.

2. Turn the computer upside down and remove the battery pack (refer to
Chapter 6, Power and Power-up Modes.)

3. Remove one screw securing the memory module cover.

4. Lift off the cover.

5. Use a slender object such as a pen to press two latches on either side
of the memory module to the outside. The memory module will pop
up.

6. Grasp the memory module by the sides and pull it out.

Do not touch the connectors on the memory module or on the computer.
Debris on the connectors may cause memory access problems.

User’s Manual 8-6

SIM card

Optional Devices

Removing the memory module

7. Seat the cover and secure it with one screw.

Some models are equipped with a SIM card slot that can accommodate a
sim card.

Installing a SIM card

To install a SIM card, follow the steps below.

1. Turn the computer off in boot mode. Refer to the Turning off the power
section in Chapter 3.

2. Remove all cables connected to the computer.

3. Insert the SIM card.

4. Press gently to ensure a firm connection.

■ Keep foreign objects out of the bridge media card slot. A pin or similar

object can damage the computer's circuitry.

■ The card is designed so that it can be inserted only one way. Do not try

to force the card into the slot.

■ Do not touch the connectors on the SIM card. Any debris on the

connectors may cause access problems.

■ For more details on using memory cards, see manuals accompanying

the cards.

User’s Manual 8-7

Removing the SIM card

To remove the SIM card, follow the steps below.

1. Turn the computer off in boot mode. Refer to the Turning off the power
section in Chapter 3.

2. Remove all cables connected to the computer.

3. Directly pull out the sim card inside the socket to eject it.

4. Grasp the card and remove it.

Additional AC adaptor

If you frequently transport the computer between different sites such as
your home and office, purchasing an AC adaptor for each location will
reduce the weight and bulk of your carrying load. PA3467U-1ACA/
PA3467E-1AC3.

USB FDD Kit

The 3 1/2" external FDD drive module can be connected to the USB port.

External monitor

An external analog monitor can be connected to the external monitor port
on the computer. The computer supports VGA and Super VGA video
modes. To connect a monitor, follow the steps below.

The hibernation and standby feature can be used with an external monitor.
Simply enable hibernation and standby and the computer will maintain the
data as it is displayed on the external monitor.

1. Connect the monitor to the external monitor port.

2. Turn the monitor’s power on.

When you turn on the power, the computer automatically recognizes the
monitor and determines whether it is color or monochrome.

You can use the BIOS Setup to select between

LCD+Analog RGB displays. Refer to Chapter 7, BIOS Setup and

Passwords.

If you have selected
the BIOS Setup, both the external monitor and the internal LCD will be
active when you turn on the computer. If Auto-Selected is selected,
only the external monitor will be active.

To change the display settings, press Fn + F3. If you disconnect the
monitor before you turn the computer off, be sure to press Fn + F3 to
switch to the internal display. Refer to Chapter 5, The Keyboard, for details
on using hot keys to change the display setting.

If you set
computer’s display resolution to the same as that of the external monitor
or other device, such as a projector.

LCD+Analog RGB

Optional Devices

Auto-Selected and

LCD+Analog RGB under the Display options of

for the computer’s display, you must set the

User’s Manual 8-8

Security lock

A security lock enables you to anchor your computer to a desk or other
heavy object to help prevent unauthorized removal of the computer.

Attach one end of a cable to the desk and the other end to the security lock
slot on the right or left side of the computer.

Security lock

Optional Devices

Key

Security lock

User’s Manual 8-9

Troubleshooting

TOSHIBA designed the computer for durability. However, should problems
occur, following the procedures in this chapter can help to determine the
cause.

All readers should become familiar with this chapter. Knowing what might
go wrong can help prevent problems from occurring.

Problem solving process

Resolving problems will be much easier if you observe the following
guidelines:

■ Stop immediately when you recognize a problem exists. Further action

may result in data loss or damage. You may destroy valuable problem­related information that can help solve the problem.

■ Observe what is happening. Write down what the system is doing and

what actions you performed immediately before the problem occurred.
If you have a printer attached, print a copy of the screen using the
PRTSC(Print Screen) key.

The questions and procedures offered in this chapter are meant as a guide,
they are not definitive problem solving techniques. Many problems can be
solved simply, but a few may require help from your dealer. If you find you
need to consult your dealer or others, be prepared to describe the problem
in as much detail as possible.

Troubleshooting

Chapter 9

Preliminary checklist

Consider the simplest solution first. The items in this checklist are easy to
fix and yet can cause what appears to be a serious problem.

■ Make sure you turn on all peripheral devices before you turn on the

computer. This includes your printer and any other external device you
are using.

■ Before you attach an external device, turn the computer off. When you

turn the computer back on it recognizes the new device.

■ Make sure all options are set properly in the setup program.

■ Check all cables. Are they correctly and firmly attached? Loose cables

can cause signal errors.

User’s Manual 9-1

NB 100 Series

■ Inspect all connecting cables for loose wires and all connectors for

■ Check that your diskette is correctly inserted and that the diskette’s

Make notes of your observations and keep them in a permanent error log.
This will help you describe your problems to your dealer. If a problem
recurs, the log will help you identify the problem faster.

Analyzing the problem

Sometimes the system gives clues that can help you identify why it is
malfunctioning. Keep the following questions in mind:

■ Which part of the system is not operating properly: keyboard, diskette

■ Is the operating system configuration set properly? Check the

■ What appears on the display screen? Does it display any messages or

■ Do any icons light? Which ones? What color are they? Do they stay on

Record your observations so you can describe them to your dealer.

Software The problems may be caused by your software or

Hardware If you cannot find a software problem, check your

loose pins.

write protect tab is correctly set.

drives, hard disk drive, printer, display. Each device produces different
symptoms.

configuration options.

random characters? Print a copy of the screen if you have a printer
attached. Look up the messages in the software and operating system
documentation. Check that all connecting cables are correctly and
firmly attached. Loose cables can cause erroneous or intermittent
signals.

or blink? Write down what you see.

diskette. If you cannot load a software package, the
media (usually a diskette) may be damaged or the
program might be corrupted. Try loading another copy
of the software.

If an error message appears while you are using a
software package, check the software documentation.
These documents usually include a problem solving
section or a summary of error messages.

Next, check any error messages in the OS
documentation.

hardware. First run through the items in the preliminary
checklist above. If you still cannot correct the problem,
try to identify the source. The next section provides
checklists for individual components and peripherals.

9-2 User’s Manual

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:

■ System start-up

■ Self test

■ Power

■ Password

■ Keyboard

■ LCD panel

■ Hard disk drive

■ Pointing device

■ Touchpad device

System start-up

When the computer does not start properly, check the following items:

■ Self Test

■ Power Sources

■ Power-on Password

Self test

When the computer starts up, the self-test will be run automatically, and the
following will be displayed:

TOSHIBA Leading Innovation>>>

This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating

system.
Depending on how the Boot Priority is set in the Hardware Setup, the
computer tries to load first from drive A then from drive C, or first from drive
C then from drive A.

If any of the following conditions are present, the self test failed:

■ The computer stops and does not proceed to display information or

messages.

■ Random characters appear on the screen, and the system does not

function normally.

■ The screen displays an error message.

Turn off the computer and check all cable connections. If the test fails
again, contact your dealer.

Troubleshooting

■ SD/MS/MS Pro Card

■ SIM Card

■ External Monitor

■ Sound system

■ USB

■ Standby/Hibernation

■ LAN

■ Wireless LAN

User’s Manual 9-3

NB 100 Series

Power

When the computer is not plugged into an AC adaptor, the battery pack is
the primary power source. However, your computer has a number of other
power resources, including intelligent power supply and Real Time Clock
battery. These resources are interrelated and any one could affect apparent
power problems. This section provides check lists for AC adaptor and the
main battery. If you cannot resolve a problem after following them, the
cause could lie with another power resource. In such case, contact your
dealer.

Overheating power down

If the computer’s internal temperature becomes too high, the computer will
automatically shut down.

AC power

If you have trouble turning on the computer with the AC adaptor connected.
Please refer to Chapter 6, Power and Power-up Modes for more
information.

Problem Procedure

AC adaptor doesn’t
power the computer

Check the connections. Make sure the cord is
firmly connected to the computer and a power
outlet.

Check the condition of the cord and terminals. If
the cord is frayed or damaged, replace it. If the
terminals are soiled, wipe them with cotton or a
clean cloth.

If the AC adaptor still does not power the
computer, contact your dealer.

Battery

If you suspect a problem with the battery, check the DC IN connect and the
battery indicator. For information on indicators and battery operation see
Chapter 6,

Problem Procedure

Battery doesn’t power
the computer

9-4 User’s Manual

Power and Power-up Modes.

The battery may be discharged - connect the AC
adaptor to recharge the battery.

Problem Procedure

Battery doesn’t charge
when the AC adaptor is
attached (Battery
indicator does not glow
green).

If the battery is completely discharged, it will not
begin charging immediately. Wait a few minutes.

If the battery still does not charge, make sure the
outlet is supplying power. Test it by plugging in
an appliance. If it doesn’t work, try another power
source

Check whether the battery is hot or cold to the
touch. If the battery is too hot or too cold, it will
not charge properly. Make it reach room
temperature.

Unplug the AC adaptor and remove the battery to
make sure the terminals are clean. If necessary
wipe them with a soft dry cloth dipped in alcohol.

Connect the AC adaptor and replace the battery.
Make sure it is securely seated.

Check the Battery indicator. If it does not glow,
make the computer charge the battery for at least
20 minutes. If the Battery indicator glows after
20 minutes, make the battery continue to charge
at least another 20 minutes before turning on the
computer.

If the indicator still does not glow, the battery
may be at the end of its operating life. Replace it.

If you do not think the battery is at the end of its
operating life, see your dealer.

Battery doesn’t power
the computer as long as
expected

If you frequently recharge a partially charged
battery, the battery might not charge to its full
potential. Fully discharge the battery, then try to
charge it again.

Check the power consumption settings in Power
Management. Consider using a power saving
mode.

Troubleshooting

Password

Problem Procedure

Cannot enter password Refer to the Password section in Chapter 7,

User’s Manual 9-5

BIOS Setup and Passwords.

NB 100 Series

Keyboard

LCD panel

Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5, The Keyboard and Chapter 7, BIOS Setup

and Passwords.

Problem Procedure

Some letter keys
produce numbers

Output to screen is
garbled

Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7, BIOS Setup and Passwords, for more information.

Problem Procedure

No display Press hot keys Fn + F3 to change the display

Markings appear on the
LCD screen.

Problems above remain
unresolved or other
problems occur

Check that the numeric keypad overlay is not
selected. Press Fn + F11 and try typing again.

Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation.

If you are still unable to use the keyboard,
consult your dealer

priority, to make sure it is not set for an external
monitor.

They might have come from contact with the
keyboard or touchpad. Try wiping the LCD gently
with a clean dry cloth. If markings remain, use
LCD cleaner. Be sure to let the LCD dry before
closing it.

Refer to your software’s documentation to
determine if the software is causing the difficulty.

Contact your dealer if the problems continue.

Hard disk drive

Problem Procedure

Computer does not
boot from hard disk
drive

9-6 User’s Manual

Check if a diskette is in the diskette drive or a
CD/DVD is in the optical disc drive. Remove any
diskette and/or CD/DVD and check Boot priority.
Refer to Chapter 7, Boot Priority section.

There may be a problem with your operating
system files. Refer to your OS documentation.

Problem Procedure

Slow performance Your files may be fragmented. Run SCANDISK

and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.

As a last resort, reformat the hard disk. Then,
reload the operating system and other files.

If problems persist, contact your dealer.

Pointing device

If you are using a USB mouse, also refer to the USB section in this chapter
and to your mouse documentation.

Touchpad

Problem Procedure

On-screen pointer does
not respond to Pad
operation

Double-tapping does
not work

The mouse pointer
moves too fast or too
slow

The system might be busy. If the pointer is
shaped as an hourglass, wait for it to resume its
normal shape and try again to move it.

Try changing the double-click speed setting in
the mouse control utility.

1. Open the Control Panel and Printers and
Other Hardware, select the Mouse icon and
press Enter.

2. Click the Buttons tab.

3. Set the double-click speed as instructed and
click OK.

Try changing the speed setting in the mouse
control utility.

1. Open the Control Panel and Printers and
Other Hardware, select the Mouse icon and
press Enter.

2. Click the Pointer Options tab.

3. Set the speed as instructed and click OK.

Troubleshooting

User’s Manual 9-7

NB 100 Series

Problem Procedure

When the reaction of
touchpad is sensitive to
slow

Adjust the touch Sensitivity.

1. Open the Control Panel.

2. Click the Printers icon and Other Hardware
icon.

3. Click the Mouse icon.

4. Click the Device Setting tab.

5. Click the Setting button.

6. The Properties for Synaptics touchpad on
PS/2 port screen appears. Double-click
Sensitivity in the Select an item section on
the left side of the screen.

7. PalmCheck and Touch Sensitivity are
displayed. Click Touch Sensitivity.

8. Move the slide bar for Touch Sensitivity to
make an adjustment. Click the OK button.

9. Click the OK button on the Device Setting
tab.

If problems persist, contact your dealer.

USB mouse

This section applies only with Windows XP operating systems.

Problem Procedure

On-screen pointer does
not respond to mouse
operation

Double-clicking does
not work

The mouse pointer
moves too fast or too
slow

The system might be busy. If the pointer is
shaped as an hourglass, wait for it to resume its
normal shape and try again to move it.

Make sure the mouse is properly connected to
the USB port.

Try changing the double-click sped setting in the
mouse control utility

1. Open the Control Panel and Printers and
Other Hardware, select the Mouse icon
andpress Enter.

2. Click the Buttons tab.

3. Set the double-click speed as instructed and
click OK.

Try changing the speed setting in the mouse
control utility.

1. Open the Control Panel and Printers and
Other Hardware, select the Mouse icon
andpress Enter.

2. Click the Pointer Options tab.

3. Set the speed as instructed and click OK.

9-8 User’s Manual

Problem Procedure

The mouse pointer
moves erratically

The mouse might be dirty. Refer to your mouse
documentations for instructions on cleaning.

If problems persist, contact your dealer.

SD/MS/MS Pro Card

Refer also to Chapter 8, Optional Devices.

Problem Procedure

Memory card error
occurs

You cannot write to the
memory card

You cannot read a file Make sure the target file is on the memory card

Reseat the memory card to make sure it is firmly
connected.

Check the card’s documentation.

Make sure the card is not write protected.

inserted in the slot.
If problems persist, contact your dealer.

SIM card

Refer also to Chapter 8, Optional Devices.

Problem

SIM card error occurs Remove the SIM card from the computer, make

Procedure

sure to confirm that the card oriented correctly
and reinsert it in order to ensure it is firmly
connected.

Check the card’s documentation.
If problems persist, contact your dealer

Troubleshooting

External Monitor

Refer also to Chapter 8, Optional Devices, and to your monitor’s
documentation.

Problem Procedure

Monitor does not turn
on

No display Try adjusting the contrast and brightness

User’s Manual 9-9

Make sure that the external monitor’s power
switch is on. Confirm that the external monitor’s
power cable is plugged into a working power
outlet.

controls on the external monitor.

Press hot keys Fn + F3 to change the display
priority and make sure it is not set for the internal
display.

NB 100 Series

Sound system

USB

Problem Procedure

Display error occurs Check that the cable connecting the external

monitor to the computer is attached firmly.
If problems persist, contact your dealer.

Problem Procedure

No sound is heard Check the software volume settings.

Make sure the headphone connection is secure.

Check Sound Preferences. Make sure the sound
function is enabled and that settings for I/O
address, Interrupt level and DMA are correct for
your software and do not conflict with other
hardware devices that you may have connected
to the computer.

If problems persist, contact your dealer.

Refer also to your USB device’s documentation.

Problem Procedure

USB device does not
work

Check for a firm cable connection between the
USB ports on the computer and the USB device.

Make sure the USB device drivers are properly
installed. Refer to your Windows documentation
for information on checking the drivers.

If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in BIOS Setup is set to Enabled.

If problems persist, contact your dealer.

Standby/Hibernation

Problem Procedure

The system will not
enter standby/
hibernation

9-10 User’s Manual

Is Audio Player open? The system might not
enter standby/hibernation, if Audio Player is
either playing a selection or finished playing a
selection. Close Audio Player before you select
standby/hibernation.

If problems persist, contact your dealer.

LAN

Problem Procedure

Cannot access LAN Check for a firm cable connection between the

LAN jack and the LAN HUB.

Wake-up on LAN Make sure the AC adaptor is connected. The

does not work Wake-up on LAN function
consumes power even when the system is off.

If problems persist, consult your LAN
administrator.

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Chapter 4, Operating Basics.

Problem Procedure

Cannot access
Wireless LAN

Make sure the computer’s wireless
communication switch is set to on.

If problems persist, consult your LAN
administrator.

Troubleshooting

Bluetooth

For more information on wireless communication, refer to Chapter 4,

Operating Basics.

Problem

Cannot access
Bluetooth device

User’s Manual 9-11

Procedure

Make sure the computer’s wireless
communication switch is set to on.

Make sure the Bluetooth Manager is running and
the power to the Bluetooth device is turned on.

Make sure no optional Bluetooth Adpater is
installed in the computer. The built-in Bluetooth
function and an optional Bluetooth Adpater
cannot operate simultaneously.

If problems persist, contact your dealer.

NB 100 Series

TOSHIBA support

If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:

■ Review troubleshooting sections in the documentation supplied with

your software and/or peripheral devices.

■ If a problem occurs when you are running software applications, consult

the software documentation for troubleshooting suggestions and
consider calling the software company’s technical support department
for assistance.

■ Consult the dealer you purchased your computer and/or software. They

are your best resource for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the location listed in the accompanying
warranty booklet or visit http://www.toshiba-europe.com on the Internet.

9-12 User’s Manual

Disclaimers

This chapter slates the Disclaimer(s) information applicable to TOSHIBA
computers. In the text in this manual, *XX is used to show which
Disclaimer(s) description is related to TOSHIBA computers.

Description(s) related to this computer are marked with a blue *XX in this
manual. Clicking on *XX will display the related description.

CPU

*1

Central Processing Unit ("CPU") Performance Disclaimer.
CPU performance in your computer product may vary from specifications

under the following conditions:

■ use of certain external peripheral products

■ use of battery power instead of AC power

■ use of certain multimedia, computer generated graphics or video

applications

■ use of standard telephone lines or low speed network connections

■ use of complex modeling software, such as high end computer aided

design applications

■ use of several applications or functionalities simultaneously

■ use of computer in areas with low air pressure (high altitude >

1,000 meters or > 3,280 feet above sea level)

■ use of computer at temperatures outside the range of 5°C to 30°C (41°F

to 86°F) or > 25°C (77°F) at high altitude (all temperature references
are approximate and may vary depending on the specific computer
model-please refer to your PC documentation or visit the Toshiba
website at http://www.pcsupport.toshiba.com for details).

CPU performance may also vary from specifications due to design
configuration.

Disclaimers

Chapter 10

User’s Manual 10-1

Disclaimers

Under some conditions, your computer product may automatically shut­down. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions in your product documentation.
Contact Toshiba technical service and support, refer to TOSHIBA support
section in chapter 9, Troubleshooting for more information.

A 32-bit version of the operating system is preinstalled on your computer
unless explicitly stated that the operating system is 64-bit. See
"http://www.pcsupport.toshiba.com" for more information.

Memory (main system)

Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
graphics system, applications utilized, system memory size and other
factors.

For PC's configured with 1 GB of system memory, the full system memory
space for computing activities will be considerably less and will vary by
model and system configuration.

Battery life

HDD drive capacity

*3

Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by Toshiba at the time
of publication. Recharge time varies depending on usage. Battery may not
charge while computer is consuming full power.

After a period of time, the battery will lose its ability to perform at maximum
capacity and will need to be replaced. This is a normal phenomenon for all
batteries. To purchase a new battery pack, see the accessories information
that is shipped with your computer, or visit the Toshiba web site at

http://www.pcsupport.toshiba.com.

*4

1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.
The computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 2
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Windows and/or pre-installed software applications, or
media content. Actual formatted capacity may vary.

*2

30

= 1,073,741,824 bytes, and

User’s Manual 10-2