Toshiba IPedge Software Release R1.5, IPedge R1.5 Product Bulletin

IPedge® System

Product Bulletin

PB-0190

December 2012

New Features Available In

IPedge Software Release R1.5

IPedge Release 1.5 is now available and features several powerful enhancements, including: a new
smartphone app, more features on SIP phones, voice mail survivability, simplified programming, gateway
configuration and DN Export/Import for mixed IPedge and CIX networks.

The IPMobility App allows an iPhone or Android Smartphone to be make
phone calls through the users extension, and manage voicemail and it is
all included as part of the unified messaging feature on IPed ge. Users make calls
using the app which routes them through the host IPedge system, and displays
the users business caller ID to the called party, rather than the users mobile
number.

IPMobility also blends with the IPedge Follow Me/Twinning feature, allowing a
single phone number for all inbound calls to reach the u ser on their mobile phone.
In addition, IPMobility allows users to view, play, reply, and forward all of their
voice and fax messages to their desk phone or another extension.

IPedge Release 1.5 includes several feature enhancements for Session Initiation Protocol (SIP) Phones
and SIP Trunks. For SIP Phones, we added the ability to create a conference call. These enhancements
now allow SIP devices (including wireless SIP Phones) to initiate a conference call and manage multiple
calls simultaneously without the need for additional extension numbers or purchasing additional licenses.

Also included in Release 1.5 is a Voice Mail Survivability utility called Direct Cluster Networking (DCN).
DCN allows the joining of two or more IPedge systems (nodes) into a cluster. These clusters act in unison
to maintain the integrity of the entire network messaging database.

We have also simplified IPedge system programming by including new installation utilities. In this release
we have a created a set of IPedge “mod el data bases.” The model dat abases may be downl oaded from the

Toshiba FYI website (under IPedge/VIPedge software), and installed using the “Data Restore” function

from Webmin in Enterprise Manager. Based on dealer feedback, we have a template database with pre­programmed stations and trunks including all common programming options such as Call Forward, PDN,
Phantom DN. The model database is available for IPedge EP, EC, and EM systems.

Enterprise Manager is equipped with the Adtran Gateway Configuration Wizard which creates a
configuration file that is uploaded to the gateway. Once the SIP Trunk Channel Group and the Service
Definition have been entered in the IPedge database, the wizard is able to create the configuration file.

We also developed an IPedge Network DN Import/Export Wizard. This wizard simplifies importing and
exporting network DN tables from the IPedge system to the Strata CIX system, and from the Strata CIX
system to the IPedge system.

© 2012 Toshiba America Information Systems, Inc. All rights reserved.

This document and the information included herein is subject to change without notice.

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

9740 Irvine Blvd., Irvine, CA 92618-1697 [phone]

www.telecom.toshiba.com

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New in this Release!

New in this Release!

• IPedge Messaging - “IPMobility Application for Android and iPhone”

• IPedge “Voice Mail Survivability with Multi-site Direct Cluster Networking (DCN)”

• “IPedge Model Database”

• “Enterprise Manager - Integrated Adtran Gateway Configuration Wizard”

• “IPedge Network DN Import/Export Wizard”

• Create “Conference Calls on the Toshiba IP4100 SIP Phone”

• “Conference Call | Call Waiting” on SIP Phones

• “Pickup” calls placed on hold by SIP Phones

• “Enhancements for SIP in IPedge Release 1.5 and the IP4100”

IPMobility Application for Android and iPhone

The new IPMobility Application allows a mobile device to act as an extension of the office desk telephone,
offering the following features:

• Support for IPedge Follow Me (Twinning) feature

• Outbound calling through the host IPedge system

• Visual Voice Mail

Note Using IPmobility to make or receive calls will use minutes on your wireless calling plan

Follow Me (Twinning)

IPedge Messaging’s Follow Me (Twinning) feature enables a single phone number to reach a user’s
chosen devices, e.g., desk phone, mobile phone, or both (simultaneous ring). Once answered, IPMobility
offers call management which provides users with the ability to transfer a call another extension or directly
to voice mail. IPMobility also gives users the ability to designate incoming calls if busy or out of the office
for an extended absence.

Important! The incoming call management features described above require mobile device suppo rt

for simultaneous voice and data. Some carriers do not allow simultaneous use of a data
connection and a voice connection on certain handsets. Check with you r mo bile carrie r to
confirm that they support simultaneous voice and data connections. Also, data charges
may apply if your service plan does not include data as part of the monthly service plan.

Making Calls

For outgoing calls, Toshiba’s IPMobility App uses the host IPedge System phone services to reach
intended destinations. This feature allows the user to take advant age of the host system telephone service
rates while displaying the IPedge system (office phone) number instead of the mobile number.

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IPMobility uses either Callback or Call-thru process to set up the call:

New Features Available In IPedge Software Release R1.5

IPMobility Application for Android and iPhone

Callback

After a destination number is dialed, IPMobility sends a data signal to the IPedge system over the

•

Internet. IPedge then calls the mobile device and asks the user to press 1 or # to accept the call.
After confirmation the system will connect both calls.

Call-Thru

•

After a destination number is dialed, IPMobility sends a data signal to the IPedge system over the
Internet. IPMobility then dials a specific number into IPedge. The system then dials the destination
number and connects both calls.

IPMobility does not conflict with the ability of the mobile device to make a phone call or access the service
providers voice mail. Users may dial within the IPMobility application by typing in the phone number or
extension directly or use the mobile phone’s built-in contacts.

Visual Voice Mail

Users may also easily access key voice messaging functionality and manage their voice mailbox without
dialing into the voice mail system and navigating key presses or voice commands. Now, users may view,
play, forward, and reply to their voice and fax messages mail from the IPMobility App. Users may also:

• Manage mailbox personal greeting and name recordings

• Manage mailbox password

• Setup IPMobility’s Make Call functionality, e.g. Callback and Call-thru

Caller ID

When IPMobility is used to make a call, the Calling Party Identification (CPID) that is delivered to the
receiving party may be set in IPedge. The system administrator must configure the system for the correct
number (commonly the DID of the user) for each user from the IPedge Enterprise Manager.

Mobile Device Support

The IPMobility Application is supported on Android OS versions; 2.x, 3.x, & 4.x, and has been tested on
the following devices:

• HTC

• with Android 2.2.2

• EVO 4G LTE with Android 4.0.3

• LG-P350 with Andro i d 2. 2. 2

• Motorola

• Droid 2, 3, & X with Android 2.3.4

• MB 520 with Android 2.2.1

• Samsung

• Galaxy II with Android 2.3.5

• SGH I997 with Android 2.2.1

• Sony Xperia™ E15i with Android 2. 1

There are no material differences in the functionality of these device s requirin g changes to the application.
There are two known variances:

New Features Available In IPedge Software Release R1.5

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Enhancements for SIP in IPedge Release 1.5 and the IP4100

1. Automatic answer of Callback calls from IPedge is not available after Android 2.3.5

2. Not all devices allow override of the default answering screen with a custom answering scr een (app
call screening function). One example of this is the Samsung SGH I997 with Android 2.2.1.

Considering the array of differences among mobile devices in the marketplace, and including best
practices for mobile application development - Toshiba elected to test the IPMobility application with a
sampling of popular devices.

Enhancements for SIP in IPedge Release 1.5 and the
IP4100

IPedge Release 1.5 includes several feature enhancements for Session Initiation Protocol (SIP) Phones
and SIP Trunks. For SIP Phones, we added the ability to create a conference call (see “Conference Call |

Call Waiting” and “Pickup” .) These enhancements now allow SIP devices (including wire less SIP Phones)

to initiate a conference call and manage multiple calls simultaneously without the need for additional
extension numbers or purchasing additional licenses. New firmware is also available for the Toshiba
IP4100 SIP DECT (Digital Enhanced Cordless Telecommunications) telephone to support these new
features.

For SIP Trunks, we have increased the number of progr ammable URIs to 3000, allowing larg er systems to
be configured with multiple direct inward dialing (DID) numbers per station .

Conference Call | Call Waiting

Conference Call and Call Waiting are natively supported by the SIP phone. The number of conference
participants or simultaneous calls that a SIP station may support is phon e-specific. There is a new feature
setting for the number of simultaneous SIP calls that the endpoint may support accessible on the
Enterprise Manager St ation > Assignment configuration page. The default value is 1, however, for the
Toshiba IP4100 this value should be changed to 2. For more information on the IP4100 setup procedure,
please refer to the IP4100 Installation Manual.

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New Features Available In IPedge Software Release R1.5

Enhancements for SIP in IPedge Release 1.5 and the IP4100

Pickup

Any station with the appropriate Class of Service will now be able to answer a call on Hold from a SIP
station. When SIP stations place calls on hold, the IPedge system will now treat that as “Line Hold” rather
than “Consultation Hold” to allow the call to be picked up.

Conference Calls on the Toshiba IP4100 SIP Phone

This new release of software for the IP4100 supports Conference Call initiation.

Conference Support

IPedge Systems (R1.5 and later) support two SIP channels per st ation. This allows the IP4100 to receive a
call (call waiting notification) while on a call. Additional licenses for the additional SIP channels are not
required.

Base Station Configuration

The software profile of the IP4100 base station must be changed to support Conference Call features
IPedge R1.5. Use the following procedure.

1. Determine IP address of IP4100-Base by using an IP4100-DECT handset IP Sear ch Tool. To select
Menu *IP* press the Menu key, then *47* keys.

2. Login to IP4100-Base web configuration GUI via a PC web browser.

3. Select the Servers page and click the appropriate Ser ver (Server 1:<IP address>).

4. Change the PBX type to IPedge.

5. Click Save.

Note Do not exit the utility until you have tested the new features

.

6. Make a test call with an IP4100 handset to ensure that the conferencing soft keys (Conf and Swap), now
appear on the handset(s). In multi-cell systems this change only needs to be made in one base station. The
parameter change will be sent to all of the other base stations.

If the conferencing features do not appear, click on the Multi cell link and click Force reboot chain.

Note: All calls will be disrupted during the reboot period.

New Features Available In IPedge Software Release R1.5

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