Toshiba DKT2204-CT User Manual

Telecommunication Systems Division
Digital Business Telephone Systems
DKT2204-CT/DKT2304-CT
Cordless Digital Telephones
User Guide
June 2005

Publication Information

Tosh ib a A mer ica Information Syst ems, Inc., Telecommunication Syst ems D ivision, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limi te d to , ut iliz a ti on of ne w advances in the state of technical arts or to simply change the design of this document.
Further, Toshiba America Information Systems, Inc., Tele commu nica ti on Sy st ems Divis ion , also r es erv es t he r igh t, without prior notice, to make such changes in equipment design or components as engi neering or manufacturing methods may warrant.
CTX-UG-CRDLS-VA 4016233
Version A, June 2005
© Copyright 2005 Toshiba America Information Systems, Inc. Telecommunication Systems Division
All rights reserved. No part of this manual , cove re d by t he copyrights hereon, may be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photoc opying, or information retriev al systems—without express written permission of the publisher of this material.
Strata is a registered trademark of Toshiba Corporation. Stratagy is a regist e r ed trademark of Toshiba Amer ica Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the property of their respective owners.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS)
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Telecommunication Systems Division License Agreement
IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE
VAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.
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greement.
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GREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.
Toshiba America Information Systems, Inc. Telecommunication Systems Division
9740 Irvine Boulevard Irvine, California 92618-1697 United States of America
TSD 081601
5932
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
Limited Warranty
To shib a Amer ica I nfo rmat ion Syst ems, Inc. , (“TAIS”) warrants that this voice processing equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the equipment is modified or alt ere d, unl ess the modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is r epaired by someone other than TAIS or an authorized TAIS dealer, (e) if the equipments serial number is defaced or missing, or (f) if the equip me nt is inst al l ed or used in combination or in assembl y with products not supplied by TAIS and which are not compatible or are of in f er ior quality , design, or performance.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligatio n w ith respect to the equipment, is the repa ir or re pl acement by TAIS or its authorized dealer of such defect iv e or m issing parts as are causing the malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized dealers does not replace or repair such parts, the retail customer s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective, and which are ret urned to TAIS through one of its authorized dealers within th e w a rranty period and no later than thirty (30) days after such malfu nct io n, w hic he ve r first occ urs.
Under no circumstances will the retail customer or an y user or dealer or other person be entitled to any direct, special, indir ect, consequential, or exemp lary da mages, for breach of contract, tort, or othe rw i se. U nde r no ci rcumstances will any such person be entitled to any sum greater tha n the purchase price paid for th e item of equipment that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machi ne to th e attention of one of TAIS aut horized dealers within the twenty-four (24) month perio d and no later than thirty (30) days af te r su ch malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in th e customer being not entitl ed to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modification or extension is effective unless it is in writing and signed by the vice president and general ma na ge r, Telecommunication Systems Division.

Contents

Introduction
Organization............................................................ ................................ .......................... v
Conventions ............................................................ ...................... .................................. vi
Related Documents and Media .................................. ...................................................... vi
Chapter 1 – The Grand Tour
Technology ..........................................................................................................................2
Applications.........................................................................................................................3
Benefits................................................................................................................................3
Handset ................................................................................................................................4
DKT2204-CT....................................................................................................................5
DKT2304-CT ...................................................................................................................7
LCD Display........................................................................................................................9
Base Unit..............................................................................................................................9
Charging Unit........................................................ ......... ....................................................10
DKT2204-CT..................................................................................................................10
DKT2304-CT..................................................................................................................10
Cordless Digital Telephone Standard Parts .......................................................................11
Chapter 2 – Installation
Step 1: Review Safety Instructions.................................................................................. 13
Step 2: Select Location ................................................. ................................................... 16
Step 3: Place DKT3000-series Telephones into 2000-Mode........................................... 16
Step 4: Connect Telephone Cables.................................................................................. 17
Step 5: Connect and Apply Power................................................................................... 18
Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Tel ephones 06/03 i
Contents
Chapter 3 – Handset Operation
Base Unit ........................................................................................................................18
Charging Unit ................................................................................................. ......... .......18
Step 6: (Optional) Wall Installation................................................................................. 19
Standard Wall Plate Mounting........................................................................................19
Direct Wall Mounting.............................................................................................. .......20
Charging Unit Wall Mounting........................................................................................21
Step 7: Raise the Base Unit Antenna............................................................................... 23
Step 8: Install Handset Battery Pack................................................................................ 23
DKT2204-CT..................................................................................................................23
DKT2304-CT..................................................................................................................23
Step 9: Charge Batteries for First Time ........................................................................... 24
Step 10: Install Headset (Optional)................................................................................... 24
Step 11: Attach Belt Clip (Optional)................................................................................ 25
Chapter 3 – Handset Operation
Handset Controls................................................................................................................27
Earpiece Volume ............................................................................................................27
Handset Ringer Tone and Volume .................................................................................28
Mute (DKT2204-CT only) .............................................................................................28
Handset Ringer Mute (DKT2304-CT only)...................................................................28
Vibrate Mode..................................................................................................................28
Ringer Off Slide Switch (DKT2204-CT only)...............................................................29
F1~F4 Feature Buttons.......................................................................................................29
Making a Call................................................................................... ......... ......... ................30
Internal Call................................................................ ......... ...........................................30
External Call...................................................................................................................30
Answer a Call................................................................................... ......... ......... ................31
Internal Call................................................................ ......... ...........................................31
External Call...................................................................................................................31
Place a Call on Hold ..........................................................................................................32
Transfer a Call....................................................................................................................32
Redial a Number................................................................................................................32
Retrieve Messages .............................................................................................................32
Conference a Call...............................................................................................................32
Conference Calls Using Strata CTX..................................................................................33
ii Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03
Contents
Chapter 5 – Troubleshooting and Specifications
Adding Voice Mail to a Conference..................................................................................34
Connecting Two Outside Lines .........................................................................................34
Switch a Call to Your Cordless Digital Telephone............................................................35
Switch a Call to the Desk Telephone.................................................................................35
Chapter 4 – Feature Access Codes ........................................................................37
Chapter 5 – Troubleshooting and Specifications
Troubleshooting.................................................................................................................45
Low Battery.................................................................................. ..................................47
Cleaning Charging Unit Contacts...................................................................................48
Charging Spare Battery Packs (DKT2204-CT only)......................................................48
Simultaneous Conversation Channels................................................................................49
DKT2204-CT..................................................................................................................49
DKT2304-CT..................................................................................................................49
Range and Performance.....................................................................................................50
Radio Interference..............................................................................................................50
Telephone Line Problems..................................................................................................50
Privacy ...............................................................................................................................51
Specifications.....................................................................................................................52
Index ......................................................................................................................................53
Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Tel ephones 06/03 iii
Contents
Chapter 5 – Troubleshooting and Specifications
iv Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03

Introduction

This guide describes the features and operation of the Strata CTX DKT2204-CT and DKT2304-CT Cordless Digital Telephones with Strata CTX Business Telephone Systems. To get the most from your cordless telephone, please read this guide thoroughly.
The DKT2204-CT and DKT2304-CT also work with Strata DK telephone systems (except Strata DK24/56/96, Release 3). Refer to the appropriate user guide for your telephone system (see “Related Documents and Media” on page viii).
The information presente d in thi s gui de ap pli es to bot h models of cor dle ss telephones unless otherwise noted.

Organization

This user guide is divided as follows:
Chapter 1 – The Grand Tour is an equipment overview of the handset and
batteries, base and charging units.
Chapter 2 – Installation has step-by-step installation instructions.
Chapter 3 – Handset Operation covers operating controls a nd features.
Chapter 4 - Feature Access Codes includes codes used for specific feature
access.
Chapter 5 - Troubleshooting and Specifications covers troubleshooting, range
and performance, simultaneous conversation channels, radio interference, specifications, and access codes.
Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 v
Introduction

Conventions

Conventions
Conventions Description
Elaborates specific items or references other information. Within some
Note
tables, general notes apply to the enti re table and numbe red notes app ly to specific items.
Important!
WARNING!
$ULDO%ROG
Courier Shows a computer keyboard entry or screen display.
Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.
See Figure 10
Calls attention to important instructions or information.
Alerts you when the given task could cause personal injury or death.
Represents telephone buttons.
Denotes the step in a one-step procedure. Denotes a procedure. Grey words within the printed text denote cross-references. In the
electronic version of th is doc ument . Libr ar y CD-ROM or FYI Inter net download), cross-references appear in blue hypertext.

Related Documents and Media

Note Some documents listed here may appear in different versions on the
CD-ROM or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page.
The following documents/media can be used to reference further information about the Strata CTX systems.
Strata CTX WinAdmin Application Software and CTX/DK/Partner Products Document ation Libr ary
Strata CTX DKT/IPT Telephone User Guide
vi Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03
The Grand Tour 1
This chapter familiarizes you with the Strata CTX DKT2204-CT and DKT2304-CT Cordless Digital Telephones (e.g., handset, batteries, base and charging units, fixed buttons). Chapter 4 – Feature Access Codes, beginning on p age 37 covers the four pre-assigned flexible buttons.
Your cordless digital telephone is engineered to work with your Toshiba digital telephone system and provide you with reliability, long life, and outstanding performance.
The cordless digital telephone is compatible with all Strata CTX and Strata DK telephone systems (exce pt Strata DK24/5 6/96, Release 3). All it requires for connection is a digital station port.
Fully charged, your cordless digital telephone provides:
DKT2204-CT: six hours of talk time and four days of standby time.
DKT2304-CT: seven hours of talk time and five days of standby time.
There is a fast charger in the handset and a trickle charger in the base. You can use your cordless as a stand-alone phone attached to a digital port, or in
conjunction with a DKT3000/2000-series digital telephonein which case both phones share the same digital port a nd exte nsion nu mber. You c an swit ch betwe en use of your DKT and your cordless, just by pressing a button.
Note If using a DKT3000 digital telephone, it must be set to operate in DKT2000
mode.
Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Tel ephones 06/03 1
The Grand Tour

Technology

Some of its features are:
Liquid Crystal Display (LCD) that wraps using two lines, total of 32 characters
Ringer and handset volume control
Single button access to: Conference, Hold, Redial, Message and Transfer features
Four programmable function buttons
Charging stand (with spare battery charging capability on DKT2204-CT)
AutoStandby
AutoTalk
Vibrate ringer alert
Out-of-range protection
Low-battery protection system
Wall-mountable separate base and charging unit
Headset jack (2.5mm)
Stand-alone or DKT operation
High quality ultra-secure conversation with 32Kbps Adaptive Differential Pulse
Code Modulation (ADPCM) voice code combination.
Three ring tones
Technology
Your DKT2204-CT uses digital 900 MHz spread-spectrum technology, which represents state-of-the-art design and engineering. The DKT2304-CT uses 900 MHz Digital Narrow Band technology. These technologies provide:
Unsurpassed range, several times greater than conventional analog or cordless
digital telephones.
Clarity that is so good, it is indistinguishable from corded telephones in most
environments.
(DKT2204-CT) Fully secure communications for up to 10 cordless digital
telephones within a given environment.
(DKT2304-CT) Maximum security for up to 30 cordless digital telephones that is
almost impossible to scan.
2 Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03

Applications

Your cordless digital telephone brings mobility and productivity to office telephones. Greater call access cuts down on telephone tag delays. Its compact design makes it easy to take with you.

Benefits

Your cordless digital telephone uses advanced technology and provides important features that place it far above the compe ti ti on i n func ti onality and value. You benefit from much greater performance than other cordless telephones currently available. This means better sound quality, longer range, greater security, multi-line access, helpful LCD display information, and many other important advantages.
The cordless digital telephone provides many advantages over a single-line analog or digital telephone. Some of those advantages are:
Your cordless digital telephone has four flexible feature buttons. They have the
same functions as the first four buttons on the 3000/2000-series desk DKT. If you do not use these buttons for the assigned features, you can invoke other features with access codes.
The Grand Tour
Applications
Your cordless digital telephone rings to the same extension number as the regular
DKT it is used with, enabling you to answer via either telepho ne. Both follow the same forwarding and hunt ing r egardl ess of which t elephone is in use . This i s much simpler than having a separate extension number and standard station port for a single-line cordless.
An SLT cordless is not only a cumbersom e alternative to the Toshiba digital
cordless; but also, if you forget to forward your calls, you cannot receive the calls on your SLT cordless. With your cordless digital telephone it is easy. Just press a button, grab your cordless, and go!
A Message Waiting icon appears on the LCD when message(s) are in the
users mailbox.
In addition to the benefits mentioned above, the DKT2204-CT also has the following benefits:
Spread-spectrum technology provides five to seven times greater range than
conventional cordless telephones, making your cordless digital telephone much more useful and valuable.
Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Tel ephones 06/03 3
The Grand Tour

Handset

900 MHz spread-spect rum oper ation pro vides maximu m secu rity with a freq uency
range that is almost impossible to scan. Regular 900 MHz cordless digital telephones are difficult to scan, but less so than spread spectrum. Analog cordless telephone frequencies are easy to scan and provide virtually no security from the outside. Hackers and thieves can use this to hear conversations and pick up credit card numbers.
Sound quality is better on your cordless digital telephone than non-spread
spectrum 900 MHz digital cordless telephones. Sound quality on conventional analog cordless telephon es is s o poor by compari son that they ar e onl y practi cal for short range usage.
Handset
Your cordless handset has special function buttons (shown below) and an LCD that shows operating conditions.
Note The handset and bas e unit of your cordl ess t eleph one is equipp ed with the sa me
security code. In order for this handset to operate, it must be installed with the matching base unit.
4 Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03

DKT2204-CT

The Grand Tour
Handset
R/VOL
MUTE
Msg
Hold
Cnf/Trn
Redial
Channel
Talk
R/VOL
1.Ringer Off Slide Switch
2.Message Display
3.
4.
Msg Talk
(
Message
Button
)Button
5.Numeric Dial Pad
6.
F2
Button
7.
F1
Button
8.Microphone
10. Volume(
11.
MUTE
12.
Hold
Button
Cnf/Trn
13. Conference/Transfer(
14.
Redial
15.
Channel
16.
F3
Button
17.
F4
Button
) Button
Button
)Button
Button
Button
9.Headset Jack
Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Tel ephones 06/03 5
The Grand Tour
Handset
Table 1 DKT2204-CT Fixed Button Description
Button Description
7DON Initiates and disconnects calls.
592/
&KDQQHO
Selects ringer tone and volume in standby mode and speaker volume in talk mode.
Selects channel while in talk mode and locks the handset while in standby mode.
Press this key if you encounter interference while using your telephone. You can manually change the telephone’s channel for clear operation.
To dial the last number called, press 7DON, then 5HGLDO. The last number called is redialed.
5HGLDO
Note If you are using the Strata C T X s yst em, the 5HGLDO button works only
with the last dialed number that was answered. If you dial a number and receive no answer , the 5HGLDO button will not us e that nu mber as the last one dialed.
+ROG
Press once and the call is placed on hold. Press +ROG or 7DON to resume the call (local hold).
0VJ Press to retrieve voice messages.
&QI7UQ Conferences and transfers cal ls.
087(
T ogg les the mute feature On and Off (mutes your conversation awa y from the handset).
RQRII This Ringer Off Slide Switch turns the handset ringer On or Off.
6 Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03

DKT2304-CT

1
2 3
4
5 6
7 8
The Grand Tour
Handset
15
Msg
Hold
Cnf/Trn
Redial
9 10 11 12
13 14
16
. Headset Jack . Display
Msg (Message) Button
. .
TALK
Button . Numeric Dial Pad . F2 Button . F1 Button . Microphone
Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Tel ephones 06/03 7
Hold
Cnf/Trn
CH Redial
Button
) Button
Button
9.
10. Conference/Transfer(
11. Channel(
12.
13. F3 Button
14. F4 Button
15. Volume(
RING/VOL
) Button
16. Ringer On/Off & Mic Mute (
ON/OFF MUTE
Button
)
) Button
The Grand Tour
Handset
Table 2 DKT2304-CT Fixed Button Description
Button Description
7$/ . Initiates and disconnects calls.
5,1*92/
&+
5HGLDO
+ROG
0VJ Press to retrieve voice messages.
&QI7UQ Conferences and transfers cal ls.
212))
087(
Selects ringer tone and volume in standby mode and speaker volume in talk mode.
Selects channel while in talk mode and locks the handset while in standby mode.
Press this key if you encounter interference while using your telephone. You can manually change the teleph one’s channel for clear operation.
To dial the last number called, press 7DON, then 5HGLDO. The last number called is redialed.
Note If you are using the Strata C T X s yst em, the 5HGLDO button works only
with the last dialed number that was answered. If you dial a number and receive no answer , the 5HGLDO button will not us e that nu mber as the last one dialed.
Press once and the call is placed on hold. Press +ROG or 7DON to resume the call (local hold).
Toggles the handset ringer tone On and Off.
8 Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03

LCD Display

The LCD display consists of two lines of 16 characters each with four icons Talk, Ringer Off, Low (Battery) and Message Waiting .

Base Unit

The base unit can be used a s a desktop or wall-moun ted unit ( shown below). Th ere are two LEDs that indicate Desk or Cordless mode.
Note The handset and bas e unit of your cordl ess t eleph one is equipp ed with the sa me
security code. I n o rde r for this base unit t o oper at e, it must be installe d wi th the matching handset.
TALK
The Grand Tour
LCD Display
OFF LOW
Line Out
CordlessDesk
Power
POWER
Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Tel ephones 06/03 9
LED
Line In
The Grand Tour

Charging Unit

Charging Unit

DKT2204-CT

The handset comes with a charging unit (shown at right) that has two slots.
The front slot functions as a cradle for the handset when idle and a charger for the handset battery.
The rear slot is for spare battery charging. It automatically di sch ar ges whe n it d ete cts t hat di schar gi ng is necessary.
&+$5*( and %$77&+$5*( LEDs indicate battery
charging status. The LEDs flash red when charging, and are steady red when the battery is charged.

DKT2304-CT

The handset comes with a charging unit (shown at right) that has a sl ot in the front .
The slot functions as a cradle for the handset when idle and a charger for the handset battery.
&+$5*( LED indicates battery charging status.
The The LED flashes red when charging, and is steady red when the battery is charged.
10 Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03
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