Tosh ib a A mer ica Information Syst ems, Inc.,
Telecommunication Syst ems D ivision, reserves the right,
without prior notice, to revise this information publication for
any reason, including, but not limi te d to , ut iliz a ti on of ne w
advances in the state of technical arts or to simply change the
design of this document.
Further, Toshiba America Information Systems, Inc.,
Tele commu nica ti on Sy st ems Divis ion , also r es erv es t he r igh t,
without prior notice, to ma ke such changes in equipment
design or components as engi neering or manufacturing
methods may warrant.
All rights reserved. No part of this manual, covered by the
copyrights hereon, may be reproduced in any form or by any
means—graphic, electronic, or mechanical, including
recording, taping, photoc opying, or information retriev al
systems—without express written permission of the publisher
of this material.
Strata is a registered trademark of Toshiba Corporation.
Stratagy is a regist ered trademark of Toshiba America
Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the
property of their respective owners.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)
A
A
w
A
Telecommunication Systems Division License Agreement
IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY
SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE
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subject to restrictions as set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software Clause at DFARS 252.227-7013 (October 1988) or subparagraphs (c)(1) and (2) of the
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YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR
GREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Boulevard
Irvine, California 92618-1697
United States of America
TSD 081601
5932
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
Limited Warranty
To shib a Amer ica I nfo rmat ion Syst ems, Inc. , (“TAIS”) warrants that this voice processing equipment (except for fuses, lamps, and
other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condit io n, be fre e from
defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used
under other than normal use and ma int e nance conditions, (b) if the equipment is modified or altered, unl ess th e m odification or
alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident,
(d) if the equipment is r epaired by someone ot he r than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is
defaced or missing, or (f) if the equip me nt is inst al l ed or used in combination or in assembl y with products not supplied by TAIS
and which are not compatible or are of inferior quality, design, or performan ce.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligatio n w ith respect to the
equipment, is the repa ir or re pl acement by TAIS or its authorized dealer of such defect ive or missing parts as are causing the
malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized dealers does not replace or repair such
parts, the retail customer ’s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to
be defective, and which are returned to TAIS through one of its authorized dealers wi thin the warranty period and no late r tha n
thirty (30) days after such malfu nct ion, whichever first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be ent it led to any direct, special, indir ect,
consequential, or exemp la ry da m age s, for bre ac h of c ontract, tort, or otherwise. Under no ci rcumstances will any such person be
entitled to any sum greater tha n the purchase price paid for th e it e m of equipment that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machi ne to th e attention of one of
TAIS’ authorized dealers within the twenty-four (24) month period and no later than thirty ( 30) da ys after such malfunction,
whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time
results in th e customer being not entitled to warran ty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, INC., OR
TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modification or
extension is effective unless it is in writing and signe d by the vice president and general ma na ge r, Telecommunication Systems
Division.
Index ......................................................................................................................................63
Strata DKT2104-CT Cordless Digital Telephone 10/02iii
Contents
Chapter 5 – Features
ivStrata DKT2104-CT Cordless Digital Telephone 10/02
Introduction
This guide describes the features and operation of the Toshiba DKT2004-CT
900 MHz Cordless Digital Telephone with Strata CTX Business Telephone Systems.
To get the most from your cordless digital telephone, please read this guide
thoroughly.
The DKT2004-CT also works with S tra ta DK telephon e systems (except S t rata DK24/
56/96, Release 3). Refer to the approriate user guide for your telephone system (see
“Related Documents/Media” on page vii).
Organization
This user guide is divided as follows:
•Chapter 1 – The Grand Tour covers an equipment overview by describing the
features associated with the cordless digital telephone.
•Chapter 2 – Installation covers instructions for installin g your cordless digital
telephone with your Strata CTX System.
•Chapter 3 – Configuration covers the configuration options for optimizing the
performance of your cordless phone.
•Chapter 4 – The Handset covers the various controls and features related to
operating your cordless phone.
•Chapter 5 – Featurescovers operation of the cordless digital telephone features.
•Appendix A – Feature Access Codes provides the feature access code dialing
sequence.
•Appendix B – Troubleshooting and Specifications covers descriptions of the
Optional Headset, Inst allati on, T roubl eshooting , Range, Telephone Line Problems,
Specifications and Available Optional or Replacement Items.
Strata DKT2004-CT Cordless Digital Telephone 10/02v
Introduction
Conventions
Conventions
ConventionsDescription
Elaborates specific items or references other information. Within some
Note
tables, general not es app ly to the ent ire table and numbered notes apply
to specific items.
Important!
CAUTION!
WARNING!
P
[PDN]
[SDN]
Calls attention to important instructions or information.
Advises you that hardware, software applications, or data could be
damaged if the instructions are not followed closely.
Alerts you when the given task could cause personal injury or death.
Represents any Directory Number button, also known as an extension
or intercom number.
Represents any Primary Directory Number button (the extension
number for the telephone).
Represents any Secondary appearance of a PDN. A PDN that appears
on another telephone is considered an SDN.
[PhDN]Represents any Phantom Directory Number button (an additional DN).
$ULDO%ROG
Represents telephone buttons.
CourierShows a computer keyboard entry or screen display.
BOLD CAPS
Shows Liquid Crystal Display (LCD) messages.
Tilde (~)Means “through.” Example: 350 ~ 640 Hz frequency range.
➤
➤
Denotes the step in a one-step procedure.
Denotes a procedure.
Grey words within the printed text denote cross-references. In the
See Figure 10
electronic version of this document (Strata CTX WinAdmin
Application Software and Documentation Library or FYI Internet
download), cross-references appear in blue hypertext.
viStrata DKT2004-CT Cordless Digital Telephone 10/02
Related Documents/Media
Note Some documents listed here may appear in different versions on the
CD-ROM or in print. To find the most current version, check the version/date in
the Publication Information on the back of the document’s title page.
Refer to the fo llowing for m ore information:
•Strata CTX WinAdmin Application Software and Documentation Library
For DKT2004-CT telephones connected to a Strata DK14, DK16e, DK16, DK24/56/
96 (Release 4.0), DK40i, DK40, DK280 (Release 3.0 or higher), DK424i, DK424,
refer to:
•Strata DK DKT2004-CT Cordless Digital Telephone User Guide
Introduction
Related Documents/M edi a
Strata DKT2004-CT Cordless Digital Telephone 10/02vii
Introduction
Related Documents/Media
viiiStrata DKT2004-CT Cordless Digital Telephone 10/02
The Grand Tour 1
Your cord le ss di git al telephone is designed a nd engineered to work with your Toshiba
digital telephone system and provide you with reliability, long life, and outstanding
performance. The cordless digital telephone is compatible with all Strata CTX
systems. All it requires for connection is a digital station port.
Your cordless digital telephone uses digital 900 MHz spread-spectrum technology,
which represents state-of -t he -ar t des ign and enginee ri ng. This provi des unsurpa ssed
range, several times greater than conv ention al anal og or cordl ess dig ital teleph ones. It
provides clarity th at is so good, it is indistin gui shable from corded telephones in most
environments. It also provides fully secure communications for up to nine cordless
digital telephones within a given environment.
Fully charged, your cordless digital telephone provides over 3 hours of talk time and
42 hours of standby. There is a fast charger in the handset and a trickle charger in the
base.
The cordless digital telephone provides many of the same features as a 3000/2000series corded digital key telephone (DKT):
•20-character Liquid Crystal Display LCD (displays top 16 characters of DKT)
•Four programmable buttons for feature or multiple-line access (same as first four
buttons on DKT station port)
•Headset jack
•Handset volume adjustment (three levels)
•Two ring levels and a vibration mode
•&QI7UQ button
•0VJ button with Message Waiting LED
Strata DKT2004-CT Cordless Digital Telephone 10/021
The Grand Tour
Applications
•+ROG button
•Twenty-speed dial memory (stored in the telephone separate from 40 individual
and system speed dial numbers)
Your cordl ess digita l telephon e offe rs two dif ferent modes of oper ation. You can use it
either in conjunction with a 3000/2000-series digital telephone, or on a stand-alone
basis. When used with a DKT, both the cordless digital telephone and the DKT share
the same digital station port on the PDKU. It also shares the same extension number.
You can switch betwe en use of your DKT and your co rdless, ju st by pressin g a button.
When used on a stand-alone basis, the cordless digital telephone attaches to its own
digital station port on the PDKU.
Several useful accesso ries are available:
•Base wall mount
•Headset
•Heavy duty 5.5-hour battery
•Separate deep cycle charger
Applications
Your cordless digital telephone brings mobility and productivity to office telephones.
Greater call access cuts down on “telephone tag” delays. Its compact design makes it
easy to take with you.
Benefits
Your cordless digital telephone uses advanced technology and provides important
features that place it far above the compe ti ti on i n func ti ona lity and value. You benefit
from much greater performance than other cordless telephones currently available.
This means better sound quality, longer range, greater security, multi-line access,
helpful LCD display information, and many other important advantages.
The cordless digital telephone provides many advantages over a single-line analog or
digital telephone. Some of those advantages are:
2Strata DKT2004-CT Cordless Digital Telephone 10/02
The Grand Tour
Benefits
•Multi-line access is available on up to four programmable buttons. These buttons
can be used for CO line appearan ces, multi ple [DN] ap pearances , or feat ures. If the
cordless telephone is attached to a 3000/2000-series desk telephone, the four
programmable buttons are the same as the first four buttons on the desk DKT.
•Your cordless digital telephone rings to the same extension number as the regular
DKT it is used with, enabling you to answer via either telephone. Both follow the
same forwarding and hunt ing r egardl ess of which t eleph one is in use . This i s much
simpler than having a separate extension number and standard station port for a
single-line cordless, in which, if you use both phones, you must forward the DKT
telephone to the single-line telephone (SLT).
An SLT cordless is not only a cumbersom e alternative to the Toshiba digital
cordless; but also, if you forget to forward your calls, you cannot receive the calls
on your SLT cordless. With your cordless digital telephone it is easy. Just press a
button, grab your cordless, and go!
•Message Waiting LED that is activated just like any regular DKT. This is a big
advantage over a single-line cordless, which, for example, cannot light message
waiting from voice mail.
•Spread-spectrum technology provides five to seven times greater range than
conventional cordless telephones, making your cordless digital telephone much
more useful and valuable.
•900 MHz spread-spect rum oper ation provid es maximum securi ty wit h a fr eq uency
range that is almost impossible to scan. Regular 900 MHz cordless digital
telephones are difficult to scan, but less so than spread spectrum. Analog cordless
telephone frequencies are easy to scan and provide virtually no security from the
outside. Hackers and thieves can use this to hear conversations and pick up credit
card numbers.
•Sound quality is better on your cordless digital telephone than non-spread
spectrum 900 MHz digital cordless phones. Sound quality on conventional analog
cordless telephones is so poor by comparison that they are only practical for short
range usage.
Strata DKT2004-CT Cordless Digital Telephone 10/023
The Grand Tour
Cordless Digital Telephone Standard Parts
Cordless Digital Telephone Standard Parts
Your Toshiba cordless digital telephone includes the following items:
•Handset
•Base
•AC Adapter
•Two-foot phone cord
•400 mAh Rechargeable Battery
•Belt Clip
•User Guide
If any of these items are missing, damaged or if you would like replacement parts,
contact your System Administrator.
4Strata DKT2004-CT Cordless Digital Telephone 10/02
Base Unit Controls and Functions
Base Unit Controls and Functions
Base Unit Antenna
CHARGE LED
BATT CHARGE LED
POWER ON LED
DESK Button/LED
CORDLESS Button/LED
The Grand Tour
1398
AC Adapter
Line In
Line Out
Strata DKT2004-CT Cordless Digital Telephone 10/025
The Grand Tour
Features
Features
•Super Long Range 900 MHz Spread Spectrum
•2-line, 10-digit LCD Display
•Headset Ja ck
•Ringer Volume Control
•Handset Volume Control
•Message Waiting LED
•Single button access to Conference, Hold, Message Waiting, and Transfer features
•Four Flexible Function Keys (First four keys of DKT port in Strata CTX)
•20-Number Memory Store and Search
•Battery Charging System for Optional Standby Battery
•2-Way Handset Mounting
•Vibration Ringer Alert
•Compact Handset Design
6Strata DKT2004-CT Cordless Digital Telephone 10/02
Installation2
Important!Your telephone system must be programmed for Auto Preference for
your
7$/. button to work. If there is a shared digital telephone, you
receive internal system dial tone automatically after picking up the
handset of your deskset. It is best to set Auto Line Preference to access
Intercom dial tone.
Step 1: Review Safety Instructions
This equipment contains a rechargeable Sealed Lead-Acid battery. Before you read
anything else, please observe the following:
WARNING! Toshiba does not represent this unit to be waterproof. To reduce
the risk of fire, electrical shock, or damage to the unit, do not
expose this unit to rain or moisture.
Do not dispose of the Sealed Lead-Acid battery in fire because it
could explode.
Do not charge the Sealed Lead-Acid battery in any charger other
than the one designed to charge it as specified in this user guide.
Using another charger could damage the battery or cause it to
explode.
To reduce risk of fire, use only Model EXP-9590 batteries.
Strata DKT2004-CT Cordless Digital Telephone 10/027
Installation
Step 1: Review Safety Instructions
CAUTION! To power your Toshiba DKT2004-CT Cordless base unit, use only UL
Listed AC Adapter Model AD-960 Class 2 Power Supply.
Ratings are:
Input:120VAC 14W
Output: 10VDC 500mA
➤ Read and understand all instructions.
➤ Follow all warnings and instructions marked on the product.
➤ Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a dry cloth for cleaning.
➤ Do not place this product on an unstable cart, stand, or table. The telephone may
fall, causing serious damage to the unit.
➤ To protect the product from overheating, do not block or cover any slots or
openings in the base Unit. This product should never be placed near or over a
radiator or heat register. This product should not be placed in an enclosed cabinet
unless proper ventilation is provided.
➤ Operate this product only from the type of power source indicated on the marking
label.
➤ Do not allow anything to rest on the power cord. Do not locate this product where
the cord will be damaged by persons walking on it.
➤ Do not overload wall outlets and extension cords, as this can result in the risk of
fire or electrical shock.
➤ Never push objects of any kind into this product through the Base Unit slots, as
they may touch dangerous voltage points or short out parts that could result in a
risk of fire or electric shock. Never spill liquid of any kind on the product.
➤ To reduce the risk of electric shock, do not disassemble this product. Contact
qualified service personnel when service or repair work is required. Opening or
removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used.
➤ Unplug this product from the wall outlet and refer servicing to qualified service
8Strata DKT2004-CT Cordless Digital Telephone 10/02
Installation
Step 1: Review Safety Instructions
personnel under the following conditions:
•When the power supply cord is damaged or frayed.
•If liquid has been spilled into the product.
•If the product has been exposed to rain or water.
•If the product does not operate normally when following the operating
instructions. Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in damage, and
will often require extensive work by a qualified technician to restore the
product to normal operation.
•If the product has been dropped, or the cabinet has been damaged.
•If the product exhibits a distinct change in performance.
➤ Do not use the telephone to report a gas leak in the vicinity of the leak.
WARNING! To reduce the risk of fire or injury to persons by the battery,
follow these instructions:
➤ Use only battery pack model EXP-9590. Use of any other battery may cause a
safety hazard.
➤ Do not open or mutilat e the batte ry pack. Rel eased el ectroly te is cor rosive and ma y
cause damage to the eyes or skin, and, if swallowed, may be toxic.
➤ Exercise care in handling the battery in order not to short the battery with
conducting materials such as rings, bracelets, and keys. The battery or conductor
may overheat and cause burns.
➤ Observe proper polarity orientation between the battery pack and battery charger.
➤ Under federal, state and local laws, it may be illegal to dispose of old batteries by
placing them in the trash. Check with your local government for information on
where to recycle or dispose of ol d batteri es. If you can not find the infor mation you
need, contact Toshiba for assistance.
Strata DKT2004-CT Cordless Digital Telephone 10/029
Installation
Step 2: Select Location
Important!
●Do not short circuit the battery.
●Residents of Minnesota should contact 1-800-225-PRBA for information
concerning reclamation and disposal of Rechargeable Nickel-metal Hydride
batteries.
●Residents outside of Minnesota should contact their local authorities for
information concerning reclamation and disposal of Rechargeable Nickel-metal
Hydride ba tteries.
●Charge the battery for 10 hours before using your new Cordless Digital
Telephone.
Step 2: Select Location
1. Select a location for your cordless digital telephone. Avoid excessive heat or
humidity.
2. Place the cordless digital telephone’s base unit on a desk or tabletop near a
standard 120VAC outlet and within reach of the digital telephone line connection
to your Strata CTX system.
3. Keep the base unit and handset away from sources of electrical noise (motors,
fluorescent lighting, etc.).
Important!Place the cordless telephone to the right of the DKT. If placed on the
left of the DKT, the cordless antenna picks up a tone due to its close
proximity to the DKT speaker and electronic parts.
10Strata DKT2004-CT Cordless Digital Telephone 10/02
Step 3: Connect Telephone Cords
Step 3: Connect Telephone Cords
Your cordless digital telephone can be used as a stand-alone telephone or in
conjunction with your deskset.
There are two teleph one lin e jacks on the ba ck of th e bas e unit of your c ordles s di gita l
telephone: “Line In” and “Line Out.” You can connect your cordless digit al te le phone
to both the telephone line and a Strata CTX digital telephone.
➤ To use as a stand-alone telephone
➤ Connect the modular jack labeled “Line In” to
the telephone wall jack.
➤ To use with a desk telephone
1. Unplug the telephone line cord from your desk
telephone.
2. Connect this cord to “Line In” of your cordless
telephone.
3. Usi ng t he t wo foot modular cord that came with
your cordless telephone, connect the jack
labeled “Line Out” to the desk telephone.
Wide
Blade
Installation
AC Adapter
1174
Step 4: Connect and Apply Power to Base
Unit
Note The AC adapter furnis hed with this te lephone may be equipp ed with a polariz ed
line plug (a plug having one blade wider than the other). This plug fits into the
power outlet only one way. If you are unable to insert the plug fully into the
outlet, try reversing the plug. If the plug still does not fit, cont act your facilities
coordinator about replacing the obsolete plug. Do not alter the shape of the
blades on the polarized plug.
Strata DKT2004-CT Cordless Digital Telephone 10/0211
Installation
Step 4: Connect and Apply Power to Base Unit
1. Plug the AC adapter cord into the AC adapter input jack on the base unit.
1145
AC Adapter
CAUTION! Use only the AC adapter supplied with your cordless digital
telephone.
Modular
Cords
Line Out
to DKT
Line In to DKT Circuit
BDKU/BDKS, PDKU2, RDSU (CTX100
and CTX670). ADKU (CTX100 only)
6056
2. Plug the AC adapter into a standard
120 VAC wall outlet.
3. Route the power cord where it is not
a trip hazard, and where it cannot
become chafed and create a fire or
electrical hazard.
4. Wrap the power cord around the
notch on the bottom of the base unit
as shown at the right.
5. Check to see that the power LED is
on, indicating the telephone has
power.
1175
6. Before using your cordless digital
telephone, be sure to raise the
antenna to the vertical position.
12Strata DKT2004-CT Cordless Digital Telephone 10/02
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You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.