Toshiba DK 2000 User Manual

Telecommunication Systems Division

Digital Business Telephone Systems

Digital Telephone

User Guide

(includes LCD, Add-on Module, and Direct Station Selection Console)

June 2000

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.

DKA-UG-DKTEL-VD 4016168

Version D.1, June 2000 Version D, August 1999 Version C.1, May 1999 Version C, April 1998 Version B, October 1997 Version A, September 1996

All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—without express written permission of the publisher of this material.

Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc.

Trademarks, registered trademarks, and service marks are the property of their respective owners.

Introduction

Organization..................................................................................................................... viii

How to Use This Guide.................................................................................................... viii

Action/Response...............................................................................................................x

Related Documents/Media...................................................................................................x

Chapter 1 – The Grand Tour

Digital Telephone Models....................................................................................................2

Buttons .................................................................................................................................4

Fixed Buttons....................................................................................................................4

Flexible Buttons................................................................................................................6

LCD......................................................................................................................................9

LCD Buttons.....................................................................................................................9

LED Indicators...................................................................................................................10

On-hook/Off-hook .............................................................................................................11

Volume Controls................................................................................................................12

Chapter 2 – Features

Before You Begin ..............................................................................................................15

Automatic Line Selection ...............................................................................................16

Ringing Line Preference.................................................................................................16

Signaling.........................................................................................................................16

Strata DK Digital Telephone 6/00 i

Contents

Chapter 2 – Features

Quick Reference.................................................................................................................17

Making an Internal Call..................................................................................................17

Making an Outside Call..................................................................................................17

Making an Outside Call to an ISDN Trunk....................................................................18

On-Hook Dialing ............................................................................................................19

Answering Calls..............................................................................................................19

Incoming Call Notification.............................................................................................20

Account Code Calls ...........................................................................................................20

Forced Account Codes (Verified/Non-Verified)............................................................20

Voluntary Account Codes (Verified/Non-Verified).......................................................21

Alarm Reset .......................................................................................................................22

Alert Signaling...................................................................................................................22

Attendant Console Calling.................................................................................................23

Automatic Busy Redial (ABR) ..........................................................................................23

Automatic Callback (ACB)................................................................................................25

Automatic Hold..................................................................................................................26

BGM Over Telephone Speakers ........................................................................................27

Call Forward ......................................................................................................................27

Call Forward Modes .......................................................................................................28

Using Call Forward Buttons...........................................................................................29

Using Access Codes .......................................................................................................29

LCD Telephones.............................................................................................................29

Call Forward–All Calls...................................................................................................30

Call Forward–Busy.........................................................................................................31

Call Forward–No Answer...............................................................................................31

Call Forward–Busy/No Answer .....................................................................................32

Call Forward–Fixed........................................................................................................33

Call Forward—External..................................................................................................34

Call Park Orbits..................................................................................................................36

Call Park and Page.............................................................................................................38

Call Pickup.........................................................................................................................40

[DN] Pickup....................................................................................................................40

Directed Call Pickup.......................................................................................................40

Group Pickup..................................................................................................................41

Page/Internal Call Pickup ...............................................................................................42

Call Transfer with Camp-on ..............................................................................................42

ii Strata DK Digital Telephone 6/00

Contents

Chapter 2 – Features

Call Waiting.......................................................................................................................44

Conference Calls................................................................................................................45

Date/Time/Day Adjustment...............................................................................................46

Direct Inward System Access (DISA) ...............................................................................46

DISA Calls - Internal.....................................................................................................46

DISA Calls - External....................................................................................................47

Direct Station Selection (DSS) Buttons (Hotline) .............................................................48

Do Not Disturb (DND) ......................................................................................................48

Door Lock(s)......................................................................................................................49

Door Phone(s) ....................................................................................................................50

DTMF Tone Dialing with * and # .....................................................................................52

Emergency Ringdown/Hotline Service..............................................................................53

Group Listening .................................................................................................................53

Handsfree Answerback ......................................................................................................54

Handsfree Monitoring........................................................................................................55

ISDN Outgoing Calling .....................................................................................................56

Subaddress ......................................................................................................................56

Message Waiting................................................................................................................57

Message Waiting Light on [PDN]..................................................................................57

Message Waiting Light on [PhDN/MW]........................................................................59

Message Waiting Light on Another Telephone..............................................................59

Microphone Cut-Off ..........................................................................................................60

Off-hook Call Announce (OCA) .......................................................................................60

HS-OCA .........................................................................................................................62

SP-OCA ..........................................................................................................................62

Override Calls ....................................................................................................................63

Busy Override.................................................................................................................64

Do Not Disturb Override ................................................................................................64

Executive Override.........................................................................................................64

Privacy Override.............................................................................................................65

Toll Restriction Override................................................................................................65

Page Announcements.........................................................................................................66

All Call Page...................................................................................................................66

Privacy On-Line.................................................................................................................67

Privacy Release..................................................................................................................67

Release and Answer...........................................................................................................68

Saved Number Redial ........................................................................................................68

Strata DK Digital Telephone 6/00 iii

Contents

Chapter 3 – LCD Operation

Speakerphone.....................................................................................................................69

Speed Dial..........................................................................................................................70

Speed Dial–Advanced Features .........................................................................................72

Feature Access Codes.....................................................................................................72

Speed Dial Pause and Flash Storage...............................................................................75

Speed Dial Number Linking...........................................................................................75

Chain Dialing Speed Dial Numbers ...............................................................................77

Timed Reminders...............................................................................................................78

Tone/Pulse Dialing.............................................................................................................80

Two (Tandem) CO Line Connection .................................................................................80

[DN] Button....................................................................................................................80

CO Buttons .....................................................................................................................81

Supervision .....................................................................................................................83

Voice Mail Integration.......................................................................................................84

Message Mailbox............................................................................................................84

Message Retrieval...........................................................................................................85

Call Forward to Voice Systems......................................................................................87

Chapter 3 – LCD Operation

Control Buttons..................................................................................................................90

Soft Keys............................................................................................................................91

Soft Key Display.............................................................................................................92

How to Use Soft Keys ....................................................................................................92

Soft Key Prompts............................................................................................................95

Busy Lamp Field (BLF) Display .......................................................................................96

Caller ID/ANI/DNIS Information Mode ...........................................................................97

DNIS ...............................................................................................................................97

ANI/Caller ID .................................................................................................................97

Call Park Orbit List Display ..............................................................................................99

Retrieve and Auto Dial Lost Calls.....................................................................................99

Messages, Memos, and Name Display ............................................................................101

Messages ..........................................................................................................................103

System Messages 60~64...............................................................................................104

System Messages 65~99...............................................................................................104

Station Messages ..........................................................................................................104

Message Notifications ..................................................................................................107

iv Strata DK Digital Telephone 6/00

Chapter 4 – Full Duplex Speakerphone

Silent Messaging (Busy Station) ..................................................................................110

Memos..............................................................................................................................111

Speed Dial Memos........................................................................................................111

Timed Reminders..........................................................................................................113

Name/Number Display ....................................................................................................113

Chapter 4 – Full Duplex Speakerphone

Dip Switches ....................................................................................................................118

Speech Training Mode..................................................................................................122

Special Button Operation (Button 10)..........................................................................123

Chapter 5 – Add-on Module/DSS Console

DADM .............................................................................................................................125

DSS Console ....................................................................................................................127

[DSS] Button....................................................................................................................128

Features ............................................................................................................................128

Calling a Station ...........................................................................................................128

Transfer to an Idle Station ............................................................................................128

Call Transfer with Camp-on.........................................................................................129

Call Answering (CO Line)............................................................................................130

Speed Dial.....................................................................................................................130

Paging ...........................................................................................................................131

Call Forward Override ([DSS] Override).....................................................................131

Night Transfer...............................................................................................................131

Contents

Appendix A – Access Codes

CO Line Access Codes ....................................................................................................133

Feature Access Codes ......................................................................................................134

Paging Access Codes .......................................................................................................134

Speed Dial Access Codes.................................................................................................136

Strata DK Digital Telephone 6/00 v

Contents

Chapter 5 – Add-on Module/DSS Console

Appendix B – Centrex Application

Flexible Directory Numbering.........................................................................................137

Centrex Feature Buttons ..................................................................................................137

Ringing Repeat.................................................................................................................138

Delayed Ringing ..............................................................................................................138

Appendix C – Button Labels......................................................................................139

Appendix D – International Settings ......................................................................145

Index ....................................................................................................................................147

vi Strata DK Digital Telephone 6/00

Introduction

This guide describes how to use the 2000-series digital telephones for Strata DK systems. Models covered in this user guide include digital telephones equipped with a Liquid Crystal Display (LCD) and/or speakerphone, as well as the full-duplex digital speakerphone. Also discussed are Digital Add-on Modules (DADMs) and the Direct Station Selection (DSS) Console. The Strata DK systems which support this equipment are:

♦ DK14

♦ DK16e/16

♦ DK40i/40

♦ DK424i/DK424/DK280 (Release 3.0 or higher)

Note This user guide incorporates the information in the Strata DK’s Liquid Crystal

Display Digital Telephone User Guide and the Add-on Module and Direct Station Selection Console User Guide. Those guides are discontinued.

Strata DK Digital Telephone 6/00 vii

Introduction

Organization

♦ Chapter 1 – The Grand Tour provides an overview of the equipment, buttons,

Light Emitting Diodes (LEDs), and LCDs.

♦ Chapter 2 – Features describes the available digital telephone features in

alphabetical order. Detailed instructions on using each feature are covered.

♦ Chapter 3 – LCD Operation includes an explanation of the Control button and

Soft Key operations. Features which are available only on the LCD digital telephone are presented alphabetically and include detailed LCD displays.

♦ Chapter 4 – Full-duplex Speakerphone describes the DADM and DSS console

features and buttons.

♦ Appendix A – Access Codes provides instructions for programming a sequence

of steps or access codes onto feature buttons. It includes CO Line Access Codes, Paging Group Codes, Feature Access Codes (User Programmable Buttons), and Speed Dial Access Codes.

♦ Appendix B – Centrex Application describes the Centrex features which may be

available with your Strata DK system.

♦ Appendix C – Button Labels lists the feature button designations of the 2000-

series digital telephone models.

♦ Appendix D – International Settings shows the proper DIP switch settings for

various countries.

How to Use This Guide

We suggest that you read this entire guide and get acquainted with the Strata DK digital telephones and its features. Once you become acquainted with the basic features, you can use this guide in conjunction with the Digital Telephone Quick

Reference Guide.

viii Strata DK Digital Telephone 6/00

Conventions

Letters in [brackets] represent buttons which have Directory Numbers on them. For example:

Conventions Description

Elaborates specific items or references other information. Within

Note

Important!

CAUTION!

WARNING!

[DN]

[PDN]

[SDN]

[PhDN]

$ULDO%ROG

Plus (+)

Tilde (~) Means “through.” Example: 350~640 Hz frequency range.

➤ Denotes the step in a one-step procedure.

➤

See Figure 10

some tables, general notes apply to the entire table and numbered notes apply to specific items.

Calls attention to important instructions or information.

Advises you that hardware, software applications, or data could be damaged if the instructions are not followed closely.

Alerts you when the given task could cause personal injury or death.

Represents any Directory Number button, also known as an extension or intercom number.

Represents any Primary Directory Number button (the extension number for the telephone).

Represents any Secondary appearance of a PDN. A PDN which appears on another telephone is considered an SDN.

Represents any Phantom Directory Number button (an additional DN).

Represents telephone buttons. Shows a multiple PC keyboard or phone button entry. Entries

without spaces between them show a simultaneous entry. Example: Esc+Enter. Entries with spaces between them show a sequential entry. Example:

# + 5.

Denotes a procedure.

Grey words within the printed text denote cross-references. In the electronic version of this document (Strata DK Library CD-ROM or FYI Internet download), cross-references appear in blue hypertext.

Introduction

How to Use This Guide

Strata DK Digital Telephone 6/00 ix

Introduction

Digital Telephone Models

Feature operations in this guide use the button designations for the 2000-series models.

The following telephone models belong to the 2000-series (see Figure 1 on Page 3):

♦ DKT2010-H (10-button model that enables users to answer internal calls without

lifting the handset)

♦ DKT2010-SD (10-button model equipped with a LCD and a speakerphone which

enables users to make and receive outside and internal calls without lifting the handset)

♦ DKT2020-S (20-button speakerphone model which enables users to make and

receive outside and internal calls without lifting the handset)

♦ DKT2020-SD (20-button speakerphone model equipped with an LCD, and a

speakerphone which enables users to make and receive outside and internal calls without lifting the handset).

♦ DKT2020-FDSP (20-button speakerphone model equipped with an LCD, a

speakerphone, and a jack for an External Microphone).

2 Strata DK Digital Telephone 6/00

Buttons

The Grand Tour

Buttons

LCD Display

Handset

Red/Green LED Indicators

Dial Pad

0539

Fixed Buttons Microphone Location

Figure 1 20-button Digital Speakerphone with LCD

LCD Control/Soft Key Buttons

Flexible Buttons

Strata DK Digital Telephone 6/00 3

The Grand Tour

Buttons

There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., 0LF, 0VJ,

5HGLDO, +ROG, &RQI7UQ, 9RO▲, and9RO▼) are standard to every Strata DK 2000-

series telephone (see Table 1). The flexible buttons consist of Directory Number (Primary, Secondary, Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by telephone.

Fixed Buttons

The fixed buttons are located on your dial pad and enable you to perform standard functions quickly and easily.

Table 1 Fixed Button Definitions

Button Definitions

&QI7UQ

(Conference/

Transfer)



Press to set up conference and transfer calls (see “Conference Calls” on Page

45).

Press once to hold internal or outside calls. The Line LED flashes green at the internal hold rate.

...or press twice to enable Exclusive Hold. The Line LED flashes green at the exclusive hold rate.

Exclusive Hold enables you to place a call on hold so that only you or somebody using a Call Pickup code at another station can retrieve it.

HOLD LINE 10 JAN 01 SUN 12:19

+ROG

To retrieve a call on hold:

Press /LQH or [DN] which is on hold

...or if the call is on Exclusive Hold, from another station dial  plus your [DN], or dial  plus the CO line number (001~200) that the call is held on.

If a call is not retrieved by a certain time (set in system programming), it recalls back to your phone. You hear repeated recall tone (or if you are on the phone, you hear recall tone twice).

HOLD LINE 201 LINE 10 RECALL

4 Strata DK Digital Telephone 6/00

Table 1 Fixed Button Definitions (continued)

Button Definitions

If the held party hangs up, the call is released and the CO provides a holdrelease signal.

+ROG(continued)

If your telephone is programmed for Automatic Hold, existing calls are automatically placed on hold when you answer a call or make another call. (See

“Automatic Hold” on Page 26.)

A different call can be held on each [DN] or /LQH button on your phone. Each time you press 6FUROO, a different [DN] or /LQH is selected. The selected button’s LED flashes rapidly and your LCD displays information for the call holding on that button (samples shown at right).

Press to toggle the microphone ON/OFF while the telephone is in use. The LED indicates the status of the microphone.

The microphone and accompanying LED are always ON when receiving “voice first” internal [DN] calls to enable Handsfree Answerback and OFF if you receive a ring-first call. Mic may be ON/OFF when placing an on-hook CO line or

0LF

(Microphone)

internal [DN] call.

Each station’s Mic can be set in system programming to switch ON/OFF with one touch, to switch OFF only while pressed and held, or to be either ON/OFF at the start of handsfree dialing.

The Grand Tour

Buttons

CO LINE 02

HOLD

DN 202

HOLD

To talkback to an HS-OCA call, press and hold Mic and talk over your telephone handset/headset. The LED and microphone remain OFF during OCA talkback operation (see “HS-OCA” on Page 62).

Mic functions on Handsfree Answerback and OCA calls for privacy.

0VJ

(Message)

When Msg LED flashes, press 0VJ to call back the station or voice mail device that activated the LED (see “Message Waiting” on Page 57). This is the telephone’s [PDN] message waiting button.

Press the same [DN] or /LQH that you used to dial the original number. Press

5HGLDO

5HGLDO. The last number called is redialed.

If you have Automatic Line Selection, you must first lift the handset.

Strata DK Digital Telephone 6/00 5

The Grand Tour

Buttons

Table 1 Fixed Button Definitions (continued)

Button Definitions

Press to toggle the speaker ON/OFF. The LED indicates the status of the speaker.

6SNU

(Speaker)

▲

9RO 9RO▼

Flexible Buttons

All flexible buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments.

Line Buttons

You may have buttons designated as /LQH and/or 3RROHG/LQH*US which enable you to directly access outside Central Office (CO) lines. you to access available CO Lines from a group of lines appearing under one button.

If your telephone does not have a access outside CO lines, you can use access codes. For a listing of these codes, see

“Access Codes” on Page 133.

6SNU must be pressed and held down when switching from Handset to Speakerphone mode.

Also selects a line or the internal [PDN] if programmed for auto preference in system programming. Can be used to disconnect on-hook speakerphone calls.

Press to adjust volume levels (see “Volume Controls” on Page 12).

3RROHG/LQH*US enables

/LQH or 3RROHG/LQH*US button and you want to

6 Strata DK Digital Telephone 6/00

Directory Number [DN] Buttons

The [DN] buttons consist of: [PDNs], [SDNs], and [PhDNs]. They are used to initiate or answer a call and are known as your extension or intercom number(s). You can have multiple [DN] buttons on your telephone (see Figure 2), including [DNs] belonging to another telephone, [SDNs].

Incoming calls ring your telephone’s [PDNs] from the top down. For example, incoming calls to Station 10’s [PDNs] first ring the “10-1” button, then “10-2,” and finally “10-3.” Your [PDN] is considered busy only when all of the [PDNs] are being used by your telephone or other telephones, and/or when your telephone is on any type of CO Line or [DN] call.

If you have an LCD telephone, you can find out the actual Directory Number of a [DN] button by pressing the [DN] you want to display and dialing

. The number ()

displays.

Table 2 Directory Button Definitions

Button Definitions

[PDN]

Primary Directory

Number

[SDN]

Secondary Directory

Number

[PhDN]

Phantom Directory

Number

Press to answer a call to the Primary Directory Number or to initiate a phone call. The [PDN] is specifically your Extension Number or Intercom Number. Your telephone can have up to four [PDN] buttons with your number. You can set Call Forward and Voice Mail ID code for your [PDN].

A [PDN] of another telephone which appears on your telephone is considered a [SDN]. You cannot set Call Forward and Voice Mail ID code for [SDNs] on your telephone.

Up to eight Phantom Directory Numbers can be dedicated to a station or shared by a group of stations. One example of a Phantom Directory Number application is when it is used as a common phone number for an entire department. For instance, when the [PhDN] appears on a group of telephones, such as the Sales Department, it will ring on all of the telephones of the group when it is called. You can only set Call Forward and Voice Mail ID code for [PhDNs] that are owned by your telephone. You can have a separate message waiting button and mailbox for up to four [PhDNs] on your telephone.

The Grand Tour

Buttons

DN = 210

Strata DK Digital Telephone 6/00 7

The Grand Tour

Buttons

2516

Phantom Directory Numbers [PhDNs]

Secondary Directory Numbers [SDNs] of Station 11

Calls to Station 11 can be originated or answered by Station 10 by pressing the 11-1 or 11-2 button.

Station 10's Primary Directory Numbers [PDNs]

Figure 2 Multiple Directory Numbers Example

Feature Buttons

Preprogrammed feature buttons can be assigned to your telephone and vary for individual telephones. See Table 18 on Page 139 for a list of all the possible feature buttons.

11-1

11-2

10-1

10-2

10-3

Station 10

MW/50

10-1

10-2

10-3

11-1

11-2

Station 11

If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments.

If your telephone has not been programmed for a substitute the

key in any of the procedures that appear in this guide.



6SHHG'LDO button, you can

8 Strata DK Digital Telephone 6/00

LCD

The Grand Tour

LCD

In its idle state, the 32-character LCD feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration. Alphanumeric messaging capability is also provided (see “Messages, Memos, and

Name Display” on Page 101). All display functions occur automatically as call

processing proceeds.

A “+” next to the LCD readout (sample shown at right) on your telephone indicates there is more data in memory. Press

6FUROO to advance through the information. Press 3DJH to

switch from the CF display to the User Name display.

All LCD examples in this user guide are shown with Soft Keys turned OFF. If your telephone has Soft Keys turned ON, the displays may be different (e.g., the information on rows 1 and 2 is reversed), but they still enable you to follow the steps in this guide.

LCD Buttons

There are two sets of buttons available with the LCD, Control and Soft Key (see

Figure 3). The Control buttons consist of the Mode, Page and Scroll functions, while

the Soft Keys offer access to frequently-used features that appear as abbreviated prompts above the Control buttons.

Soft Key and Control Buttons

Soft Key Prompts

CF-A 201-203+

JAN 01 TUE 12: 19

TRNS CONF PGE

Mode Page Scroll

0622

Figure 3 LCD Buttons (with sample Soft Keys)

Strata DK Digital Telephone 6/00 9

The Grand Tour

LED Indicators

Both sets of buttons cannot be active at the same time.

♦ Soft Keys are active when the Soft Keys are turned on and the telephone is active

(on a call).

♦ Control buttons are active when the Soft Keys are turned off and/or the telephone

is idle.

(See Chapter 3 – LCD Operation for an explanation of how to use these buttons.)

LED Indicators

Each line and feature button has a LED next to it which indicates the status of the line or feature associated with the button.

Line LEDs light red or green and flash at varying rates to indicate call status (see

Table 3 ).

Table 3 LED Indicators

Use

Line or [DN] In-Use

(access outside line)

Incoming Call

(while ringing)

Hold (outside line)

If using 3RROHG/LQH indication is only at the station that places the call on hold.

Hold – Consultation

(during consultation/transfer to another station)

Hold – Exclusive (outside line) 10 pulses/second steady

Hold – Recall

(when held call recalls your idle station)

*US, the hold

Your Station (Green) Other Station (Red)

Interval Rates

2 seconds on, 1/8 second off — 1/8 second ON/OFF

1 second on at 10 pulses/second —1 second OFF

4 pulses/second for 1/8 second ON/OFF

10 pulses/second steady

1 second at 2 pulses/second, 1 second at 10 pulses/second

steady

one second ON/OFF

1/2 second ON/OFF

flashes

10 Strata DK Digital Telephone 6/00

Table 3 LED Indicators (continued)

The Grand Tour

On-hook/Off-hook

Use

Hold – Exclusive Recall

Internal Call

(while station ringing)

Busy Station Transfer

(outside call transferred to your busy station from a designated station or AA)

After disconnecting first call... 10 pulses/second 2 pulses/second

Alert Signal .5 seconds 4 seconds

Conference 10 pulses/second steady

Your Station (Green) Other Station (Red)

Interval Rates

1 second at 2 pulses/second, 1 second at 10 pulses/second

Your [PDN] flashes 10 pulses/ second—1 second off

4 pulses/second, 1/8 second ON/ OFF

steady

[SDN] red flashing or green ringing

3/4 second on, 1/8 second OFF

On-hook/Off-hook

Some procedures in this user guide instruct you to perform a step while “on-hook” or “off-hook.” These terms refer to the position of the handset. “Off-hook” indicates that

the handset should be lifted off of the telephone cradle. “On-hook” indicates that the handset should remain in the cradle and should not be lifted.

Strata DK Digital Telephone 6/00 11

The Grand Tour

Volume Controls

Your telephone has a volume increase and decrease button for controlling speaker and handset volume levels.

You must hold down either button ( volume change to occur. If you continually hold down either button, the volume continually changes about every half second until the level limit is reached.You hear ring tone as long as you press a Volume button when your telephone is idle.

The method for changing feature volume varies. Some features can be adjusted using only the

9RO ▲/9RO ▼ (see Tab l e 4) and others require additional buttons (see Tab l e 5

on Page 13).

Table 4 Using only Vol ▲/Vol ▼

Feature

Ring Tone Volume/Incoming Handsfree Answerback and Speaker OCA

Handset Receiver Off-hook

Phone Status

On-hook,

Idle

9RO ▲/9RO ▼) for at least 1/8 second for any

Comments

Adjusting the ring tone volume also changes the volume level of incoming Handsfree Answerback and Speaker OCA calls before they are answered by pressing a [DN].

After a call is terminated and the handset is on-hook, the volume level returns to the “original” level for the next call. This “original” level can be adjusted to higher/lower in system programming.

12 Strata DK Digital Telephone 6/00

Table 5 Using Vol ▲/Vol ▼ with Other Buttons

The Grand Tour

Volume Controls

Feature

Microphone Sensitivity

Handset/Headset Call Waiting Tone

Muted Tone Burst

Tone sent for Busy or DND Override, Call Transfer with Camp-on, etc.

Ringing, Handsfree Answerback, and Speaker OCA.

Speaker

Phone Status

On-hook/

Off-hook

On-hook/

Off-hook

On-hook/

Off-hook

On-hook

On-hook,

idle

Press Comments

The Mic LED flashes about six times While pressing, hold 0LF and 9RO ▲9RO▼ for three seconds.

While pressing, hold 5HGLDO and

9RO ▲

While pressing, hold 5HGLDO and

9RO ▼

[DN] followed by

 then

▲/9RO▼

9RO

 followed by 9RO

▲/9RO▼

[DN] followed by

▲/9RO▼

9RO

while setting the sensitivity. When the

microphone is set for the lowest or

normal sensitivity, the Mic LED lights

steady when the telephone is busy on a

speakerphone call.

The tones are received over the

handset/headset and speaker.

The tones are received over the

speaker.



You hear the muted tone for 15 seconds

or until disconnected by pressing 6SNU.

Your phone rings for 15 seconds or until

disconnected by pressing 6SNU.

Enables you to check if you can hear

ringing at a distance from your

telephone.

After you press a [DN], you hear dial

tone.

Adjusts Internal and CO Dial Tone,

Background Music.

Strata DK Digital Telephone 6/00 13

The Grand Tour

Volume Controls

14 Strata DK Digital Telephone 6/00

Features 2

This chapter lists all the digital telephone features in alphabetical order beginning on

Page 20. These features can be performed on 2000-series digital telephones equipped

with or without LCDs. Features which require a telephone equipped with a speakerphone are noted.

Before You Begin

If you are a new user of the Strata DK digital telephone, you need to find out if your telephone has been set up for Automatic Line Selection and Ringing Line Preference. You will also need to know if your telephone has tone or voice first signaling when you receive an internal call:

♦ Tone Signaling rings.

♦ Voice First Signaling does not ring; instead you hear a long tone, then the caller’s

voice.

Each of these features are enabled in system programming and determine how you will make and answer calls on your telephone.

Strata DK Digital Telephone 6/00 15

Features

Before You Begin

Automatic Line Selection

Yo u have Automatic Line Selection, if you hear dial tone and the [DN], Line, or Pooled Line Grp LED lights steady green. The LCD displays the station number ( line (sample shown at right).

➤ Lift the handset or press 6SNU.

You do not have Automatic Line Selection, if you hear silence.

➤ Press an available [DN] or /LQH before dialing.

Ringing Line Preference

Yo u have Ringing Line Preference, if you can answer a line ringing your station by lifting the handset or pressing have to press the button associated with the ringing call (flashing LED) to answer the call.

If your telephone does not have Automatic Line Selection, press the flashing [DN] or

/LQH first, before using the handset or 6SNU.

Signaling

If you hear a long tone, followed by a caller’s voice, you have Voi ce First Signaling.

➤ Talk in the direction of your telephone

...or answer the call as you normally would using either the handset or

NO. 201

USING LINE 11

201) and the seized CO

6SNU. You do not have Ringing Line Preference, if you

6SNU.

If you hear successive ring tones, you have Ton e First Signaling.

➤ Lift the handset or press 6SNU.

Note You can change to the alternate signaling method when making a call on a

call-by-call basis by pressing

 after dialing an internal telephone number.

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Quick Reference

The following is a quick reference chart for using your telephone’s standard features.

Making an Internal Call

1. Lift the handset or press

6SNU

...or if you do not have Automatic Line Selection, press a [DN].

Features

Quick Reference

2. Dial a directory number (

201).

3. When finished with the call, hang up or

6SNU.

press

Making an Outside Call

1. Lift the handset or

6SNU

press

...or if you do not have Automatic Line Selection, you must also:

NO. 203

201

NO. 203

USING LINE 6

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Features

Quick Reference

press /LQH

...or

3RROHG/LQH

*US

...or [DN], then enter a CO line or line group access code (see “CO Line Access

Codes” on Page 133).

2. Dial the telephone number.

The LED flashes green and the digits are displayed as you dial.

The display automatically changes from dialed number to elapsed time after a programmed period. After you hang up, elapsed time is displayed for 15 seconds and then changes to date/time display.

3. When finished with the call, hang up or press

6SNU.

Making an Outside Call to an ISDN Trunk

1. Access an outside CO line

2. Dial the number.

3. Press 6WDUW. The dialed digits will not be sent until you press this

button or until the timer expires. See “ISDN Outgoing

Calling” on Page 56 for more information on ISDN

calls.

NO. 203 5551374

NO. 203

00: 13: 23

18 Strata DK Digital Telephone 6/00

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