Toshiba DK14, DK40i, DK424 User Guide

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Digital Business Telephone Solutions

Programming Manual

Software Release 3.1

Software Release 4.1

and ACD

May 1999

Strata DK General End User Information

The Strata DK Digital Business Telephone System is registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and Regulations.

FCC Requirements

Means of Connection: The Federal Communications Commission (FCC) has established rules which permit the Strata DK system to be connected directly to the telephone network. Connection points are provided by the telephone company— connections for this type of customer-provided equipment will not be provided on coin lines. Connections to party lines are subject to state tariffs.

Incidence of Harm: If the system is malfunctioning, it may also be disrupting the telephone network. The system should be disconnected until the problem can be determined and repaired. If this is not done, the telephone company may temporarily disconnect service. If possible, they will notify you in advance, but, if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.

Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To obtain the nearest Toshiba telecommunications distributor in your area, call Toshiba America Information Systems, Inc., T elecommunication Systems Division in Irvine, CA (949) 583-3700.

Telephone Network Compatibility: The telephone company may make changes in its facilities, equipment, operations, and procedures. If such changes affect the compatibility or use of the Strata DK system, the telephone company will notify you in advance to give you an opportunity to maintain uninterrupted service.

Notification of Telephone Company: Before connecting a Strata DK system to the telephone network, the telephone company may request the following:

1. Y our telephone number.

2. FCC registration number:

♦ Strata DK may be configured as a Key or Hybrid telephone system. The

appropriate configuration for your system is dependent upon your operation of the system.

♦ If the operation of your system is only manual selection of outgoing lines, it may

be registered as a Key telephone system.

♦ If your operation requires automatic selection of outgoing lines, such as dial

access, Least Cost Routing, Pooled Line Buttons, etc., the system must be registered as a Hybrid telephone system. In addition to the above, certain features (tie Lines, Off-premises Stations, etc.) may also require Hybrid telephone system registration in some areas.

♦ If you are unsure of your type of operation and/or the appropriate FCC

registration number, contact your local Toshiba telecommunications distributor for assistance.

DK14 and DK40i

Key system: Hybrid: CJ6MLA-74478-MF-E

DK424

Hybrid: Key system: CJ69XA-10242-KF-E PBX: CJCHN-22757-PF-E

3. Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful to determine the quantity of devices which you may connect to your telephone line and still have all of those devices ring when your number is called. In most areas, but not all, the sum of the RENs of all devices connected to one line should not exceed five (5.0B). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to ascertain the maximum REN for your calling area.

CJ6MLA-74479-KF-E

CJ69XA-10243-MF-E

4. Network connection information USOC jack required: RJ1CX, RJ2EX, RJ2GX, RJ48C, RJ48X, RJ11, RJ14C, RJ21X (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label.

Radio Frequency Interference

Warning: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case, the user, at his/her own expense, will be required to take whatever measures may be required to correct the interference.

This system is listed with Underwriters Laboratory. UL Requirement: If wiring from any telephone exits the building or is

subject to lightning or other electrical surges, then secondary protection is required. Secondary protection is also required on DID, OPS, and tie lines. (Additional information is provided in this manual.)

Important Notice — Music-On-Hold

In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmitted through the music-on-hold feature of this telecommunication system. Toshiba America Information Systems, Inc., hereby disclaims any liability arising out of the failure to obtain such a license.

CP01, Issue 8, Part I Section 14.1 Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the Equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION! Users should not attempt to make such connections themselves, but

CP01, Issue 8, Part I Section 14.2 Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminal on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the Devices does not exceed 5.

should contact the appropriate electric inspection authority, or electrician, as appropriate.

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.

DKA-MA-PRGRM-VE 4025060

Version E, May 1999 Version D.3, December 1998 (Format change) Version D.2, October 1998 (Update TBDK-0021) Version D.1, September 1998 (Update TBDK-0019) Version D, June 1998 (Update TBDK-0009) Version C, October 1997 Version B, April 1997 Version A.1, February 1997 (Update TB16-0003) Version A, December 1996

Toshiba America Information Systems, Inc. Telecommunication Systems Division

All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—witho ut express written permission of the publisher of this material.

Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. Strata AirLink, Call Center Viewer are trademarks of Toshiba America Information Systems, Inc.

Trademarks, registered trademarks, and service marks are the property of their respective owners.

Contents

Introduction

Organization..........................................................................................................................................vii

Conventions..........................................................................................................................................viii

Related Documents/Media.....................................................................................................................ix

Chapter1–Overview

Numerical Program Listing..................................................................................................................1-1

Alphabetical Program Listing..............................................................................................................1-7

How to Program a Strata DK System ................................................................................................1-10

First-time Programming.....................................................................................................................1-14

Programming Examples.....................................................................................................................1-16

Chapter 2 – Initialization & Test

Program 91-9 – System Initialization .................................................................................................. 2-2

Program 90 – Initialize Programs 00~*99...........................................................................................2-4

Program 91-1 – Automatic PCB Recognition and Port Renumber......................................................2-6

Program 91-2 – Data Transfer from Temporary Memory to Working Memory.................................2-8

Program 92 – Initializing Misc. Backup RAM....................................................................................2-9

Program 00 – Part 1: Software Check................................................................................................2-12

Program 00 – Part 2: Processor RAM Test........................................................................................2-15

Chapter 3 – System & Station

Program 01 – Station Logical Port Display and/or Change.................................................................3-1

Program 02 – Station Physical Port Display and/or Change................................................................3-2

Program 03 for DK14 – Slot Assignments ..........................................................................................3-3

Program 03 for DK40i – Flexible PCB Slot Assignments...................................................................3-4

Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments....................................................3-6

Program *03 for DK424 – Cabinet Type Identification....................................................................3-11

Program 04 – Station Logical Port [PDN] Assignment.....................................................................3-12

Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls ..3-17

Program 05 – Flexible Access Code Numbering...............................................................................3-19

Program *05 – Call Park Pickup Abbreviated Dialing......................................................................3-22

Program 09 – Built-in Auto Attendant Prompt / Station Assignments..............................................3-23

Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments ................................3-25

Program 10-1 – System Assignments, Part 1 of 3 .............................................................................3-27

Program 10-2 – System Assignments, Part 2 of 3 .............................................................................3-30

Program 10-3 – System Assignments, Part 3 of 3 .............................................................................3-35

Program *10 – Enhanced 911 Operation...........................................................................................3-39

Program 12 – System Assignments, Basic Timing............................................................................3-41

Strata DK Programming 5/99

Contents

Chapter 3 – System & Station

Program 13 – Defining the Message Center......................................................................................3-43

Program 15 – Ground/Loop/Tie/DID Line Options...........................................................................3-44

Program *15 – CO Line Tenant Assignments ...................................................................................3-47

Program 16 – Assign CO Line Groups (or Dial 9)............................................................................3-48

Program 17 – DID/Tie Line Options.................................................................................................3-50

Program *17 – DID Intercept Port Number (Vacant or Wrong Number).........................................3-53

Program 19 – Alternate Background Music Source Slot Assignment...............................................3-54

Program 20 – Computer and Data Interface Unit Configuration.......................................................3-55

Program 21 – Modem Pool Port Assignments...................................................................................3-58

Program 22 – RPCI and DIU Station Hunting for Data Calls...........................................................3-60

Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments........................3-61

Program 24 – Built-in AA Secondary Announcement Assignments.................................................3-61

Program 25-1 – Built-in AA Incoming Call Overflow Time.............................................................3-62

Program 26 – Built-in AA Camp-on Busy Time............................................................................... 3-63

Program 27 – DKT Handset/Headset Receiver Volume Level .........................................................3-65

Program 28 – DSS Console/Attendant Telephone Assignments.......................................................3-66

Program 29-1~8 – DSS Console and Number Button Assignments..................................................3-68

Program *29 – Add-on Modules Button Assignments......................................................................3-71

Program 30 – Station Class of Service...............................................................................................3-73

Program *30 – Telephone Group Page Assignments ........................................................................3-79

Program 31 – Station Class of Service...............................................................................................3-80

Program *31 – Group Pickup Assignments.......................................................................................3-86

Program 32 – Automatic Preference..................................................................................................3-87

Program *32 – RS-232 Voice Mail Message Center Port.................................................................3-89

Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only)..................................................3-90

Program *33 – [PhDN] Owner Telephone Assignment ....................................................................3-92

Program 34 – Hold Recall Timing.....................................................................................................3-94

Program *34 – Station Class Of Service............................................................................................3-95

Program 35 – Station Class of Service...............................................................................................3-97

Program 36 – Fixed Call Forward....................................................................................................3-101

Program *36 – System NT Button Lock Password Changing Station Assignment ........................3-102

Program 37 – Ring Transfer (Camp-on) Recall Time .....................................................................3-103

Program *37 – Park Recall Timing..................................................................................................3-104

Program 38 – Digital and Electronic Telephone Keystrip Type ......................................................3-105

Program *38 – Standard Telephone Ring-Down Destination..........................................................3-109

Program 39 – Flexible Button Assignments....................................................................................3-111

Program *40 – Distributed Hunt Group Member Assignments.......................................................3-120

Program *41 for DK424 – T1 Assignment Series (Part 1)..............................................................3-122

Program *50 – Caller ID Circuit Assignments to CO Line PCBs...................................................3-126

Program *51 – Station Memory Allocation.....................................................................................3-128

Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments...................3-130

Program 58 – DK424 Attendant Console Series (Part 1) ................................................................3-132

Program 59 – Attendant Console Flexible Button Codes................................................................3-135

Program 60-1 – SMDR Data Output Options..................................................................................3-139

Program 60-2~7 – SMDR Output/Account Code Digit Length ......................................................3-140

Program 60-8 – Call Forward External (Remote Change, Security) ID Code.................................3-142

Program 69 – Verified Account Codes............................................................................................3-143

Program 70 – Verified Account Code Toll Restriction Assignments..............................................3-145

Program 71 – DNIS..........................................................................................................................3-147

Program *71~*73 – [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments.............3-152

Strata DK Programming 5/99

Chapter 4 – Toll Restriction

Program 72 – DNIS Number Network Table Assignments.............................................................3-154

Program 74 – System NT Button Lock Password ...........................................................................3-156

Program 76-1(X-Y) – DK14, DK40i, All RCTUs...........................................................................3-157

Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS Transmission Rates.....................3-158

Program 77-1 – Peripheral Options (Door Phones).........................................................................3-159

Program 77-2 – Door Phone Busy Signal/Door Lock Assignments................................................3-163

Program 77-3 – Night Ringing Over PIOU External Page Zones...................................................3-165

Program 77-4 – RSIU Open Architecture Interface (OAI) Data Output Assignments....................3-166

Program 78 – CO Line Special Ringing Assignments.....................................................................3-168

Program 79 – Door Phone Ringing..................................................................................................3-170

Program *79 – Door Phone to [DN] Flashing Assignments............................................................3-172

Program 80 – EKT and DKT Ringing Tones (CO Line Calls)........................................................3-173

Program *80 – Call Forward Station Ring Assignment...................................................................3-174

Programs 81~89 – Ground/Loop Start/CO Line Station Ringing....................................................3-175

Programs *81, *84, and *87 – Ground/Loop Start/CO Line to [DN] LED Flash Assignments......3-179

Program 93 – CO Line Identification...............................................................................................3-183

Program 97 – Printing Program Data through SMDR.....................................................................3-185

Chapter 4 – Toll Restriction

Toll Restriction Methods......................................................................................................................4-1

Toll Restriction Features......................................................................................................................4-1

Completing the Toll Restriction System Record .................................................................................4-3

Program 40 – Station CO Line Access ................................................................................................4-4

Program 41 – Station Outgoing Call Restriction.................................................................................4-6

Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes............................................ 4-8

Program 42-1~8 – PBX/Centrex Access Codes.................................................................................4-10

Program 43 – 0 + Credit Card Dialing Option...................................................................................4-11

Program 44-1~8 – Toll Restriction/Traveling Class Override Codes................................................4-13

Program 44-91~93 – Emergency Bypass of Forced/Verified Account Codes..................................4-14

Program 45-1 – LCR/Toll Restriction Dial Plan................................................................................4-15

Program 45-2 – Toll Restriction Disable...........................................................................................4-19

Program 45-3~6 – Special Common Carrier Numbers and Authorization Code Digit Length.........4-20

Program 45-8~9 – Toll Restriction Override Code............................................................................4-22

Program *45-1 (1~4) – Toll Restriction for Office Codes.................................................................4-23

Program *45-2 (1~6) – LCR/Toll Restriction Bypass.......................................................................4-24

Program *45-3 (1~9) – LCR/Toll Restriction Bypass For Special Numbers that Begin with */# ....4-26

Program *45-4 – Special Code Dialing Sequence with LCR............................................................4-28

Program 46-2~4 – Toll Restriction Allowed/Denied Area Codes by Class ......................................4-30

Program 46-6~8 – Toll Restriction Allowed/Denied Local Office Codes Assigned by Class..........4-31

Programs 46-10~80 – Toll Restriction Class Parameters..................................................................4-33

Programs 46-11~46-81 – Toll Restriction Class (1~8) Parameters...................................................4-35

Program 47 – Toll Restriction Exception Office Codes Assigned by Area Codes (Tables 1~16)....4-36

Program 48 – Station Toll Restriction Classification ........................................................................4-38

Contents

Chapter 5 – Least Cost Routing

LCR Features .......................................................................................................................................5-1

LCR Conditions ...................................................................................................................................5-2

LCR CO Line Programming Reference Table.....................................................................................5-3

Program 50-1 – LCR Parameters.........................................................................................................5-4

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iii

Contents

Chapter 6 – Automatic Call Distribution

Program 50-2 – LCR Home Area Code...............................................................................................5-5

Programs 50-3 (1~5) – LCR Special Codes.........................................................................................5-6

Program 50-4 – LCR Long Distance Information (LDI) Plan Number...............................................5-7

Program 50-5 – LCR Local Call Plan Number....................................................................................5-8

Program 50-6 – LCR Dial 0 (Zero) Time-out......................................................................................5-9

Program 51 – LCR Area Codes .........................................................................................................5-10

Program 52 – LCR Office Code Exceptions for Specified Area Code..............................................5-12

Program 53 – LCR Schedule Assignments for LCR Plans................................................................5-14

Program 54 – LCR Route Definition Tables......................................................................................5-17

Program 55 – LCR Modified Digits Table ........................................................................................5-19

Program 55-0 – Delete Number of Digits From the Front of Dialed Number...................................5-20

Program 55-1 and 2 – Add Digits Before and/or After the Dialed Number......................................5-21

Program 56 – LCR Station Group Assignments................................................................................ 5-23

Chapter 6 – Automatic Call Distribution

Program 03 – RSIU, RSSU, PIOU, PIOUS ACD/MIS Slot Assignments..........................................6-2

Program 09 – Auto Attendant Prompt/ACD Group Assignments.......................................................6-3

Program *09 – ACD Group DID Line Digit Assignments..................................................................6-5

Program 10-4 – ACD/ISDN Parameters ..............................................................................................6-6

Program 11 – ACD Timing Assignments............................................................................................6-8

Program 14-0 – Loop/Ground Start Line Direct to ACD Group Assignments..................................6-12

Program 14-1 – ACD Agent Identification Code Assignments.........................................................6-13

Program *14-1 – Auto Answer with Zip Tone Assigned to Agent ID..............................................6-14

Program 18 – Agent Names for SMIS/MIS Assignments................................................................. 6-15

Program 14-2 – ACD Supervisor Passwords.....................................................................................6-17

Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/Overflow Substitution Destinations ........6-18

Program 14-3 – Announcement/Music Port and Queue Pattern........................................................6-20

Program 14-4 – Queue Time Out Overflow Destination...................................................................6-23

Program 14-5 – Overflow Point and Ring No Answer Routing Destination.....................................6-25

Program 14-6 – After Shift Service Destination................................................................................6-29

Program 14-71 – Queue Size for Alarm, Immediate Assignments....................................................6-31

Program 14-72 – Queue Size for Alarm 1 .........................................................................................6-32

Program 14-73 – Queue Size for Alarm 2 .........................................................................................6-33

Program 14-8 – Alarm Pattern Assignments .....................................................................................6-34

Program 14-9 – Work Unit Assignments...........................................................................................6-35

Program 15 – Ground/Loop/Tie/DID Line Options...........................................................................6-36

Program 17 – DID/Tie Line Options.................................................................................................6-36

Program 35 – Station Class of Service...............................................................................................6-36

Program 71 – DID/Tie/DNIS/ANI Lines...........................................................................................6-36

Program 39 – Flexible Button Assignments for ACD Telephones....................................................6-37

Chapter7–ISDN

System Programs Overview.................................................................................................................7-1

ISDN Related Programs.......................................................................................................................7-3

Trunk Programs Overview............................................ ......... ......... .....................................................7-5

Program 16 – Assign CO Line Groups................................................................................................7-6

Program *16 – ISDN Trunk Group Type Assignment ........................................................................7-7

Program *42 – Clock Source...............................................................................................................7-8

Program *42-1 – Primary Timing Reference Assignments (Release 3.1 and earlier).........................7-9

Strata DK Programming 5/99

Contents

Chapter8–E911

Program *43-1~3 – D-Channel Control and NFAS Assignments.....................................................7-10

Program *43-2 – Non-Facility Associated Signaling (NFAS) Assignment ......................................7-11

Program *43-3 – Network PRI Interface Assignment.......................................................................7-12

Program *44 – BRI Service Profile Identifier (SPID) Parameters ....................................................7-13

Program *60 – BRI Line/Station Operation Assignment ..................................................................7-14

Program *61 – Analog Trunk Services for ISDN..............................................................................7-15

Program *62 – Non-ISDN Station Bearer Service ............................................................................7-16

Program *63 – ISDN Dialing Parameters..........................................................................................7-17

Program *64-1 – Direct Inward Dialing Parameters..........................................................................7-18

Program *64-2 – Number of DID/DNIS Digits for Trunk Groups....................................................7-19

Program *65 – ISDN Channel Group Assignment............................................................................7-20

Program *66-1 – Channel Group Number Parameters......................................................................7-21

Programs *66-2 and *66-4 – Call-by-Call Trunk Group Codes and Network ID.............................7-22

Program *66-3 – Channel Group/Trunk Parameters .........................................................................7-24

Program *66-5 – Line Directory Number (LDN) Registration.........................................................7-25

Program *66-6 – LDN/Trunk Group to Channel Group Assignments..............................................7-26

Program *66-7 – LDN/Trunk Group Assignments............................................................................7-27

Program *67-1 – Trunk Group Call Direction...................................................................................7-28

Program *67-2 – Call Types for ISDN Trunk Group Supported.......................................................7-29

Program *67-3 – ISDN Trunk Group Minimum Channel Reservation.............................................7-30

Program *67-4 – ISDN Trunk Groups Maximum Channel Reservation...........................................7-31

Program *67-5 – Multiple Time Zone Settings................................................................................. 7-32

Program *68-1 – Calling Number ID Presentation Parameters.........................................................7-33

Program *68-2 – Outbound CNIS Parameters...................................................................................7-34

Program *69-1 – CNIS Presentation Parameters...............................................................................7-35

Program *69-2 – Special Number Assignment..................................................................................7-36

Chapter 8 – E911

Operation Overview.............................................................................................................................8-1

SMDR ..................................................................................................................................................8-2

Programming Overview.......................................................................................................................8-3

Program *11-0 – E911/CAMA Trunk Assignments............................................................................8-4

Program *11-1 – CAMA Trunk Group Line Assignments..................................................................8-6

Program *11-2 – CAMA Trunk Group Hunting Assignments............................................................8-7

Program *11-5 – CAMA Digits Sent on 911 Calls..............................................................................8-8

Program *11-6 – E911 Interdigital Timer............................................................................................8-9

Program *11-8 – 911 Special [DN] Notification Assignments.........................................................8-10

Program *12 – CESID Station Information.......................................................................................8-11

Program *13 – Station To CAMA Trunk Group Assignment...........................................................8-13

Glossary Index

.......................................................................................................................................... GL-1

.....................................................................................................................................................IN-1

Strata DK Programming 5/99

Contents

Chapter 8 – E911

Strata DK Programming 5/99

Introduction

This manual provides for programming the Strata DK14, DK40i, and DK424 digital business telephone systems. I t is i ntende d fo r quali fied servi ce tech nic ians a nd syst em pro gramme rs. At t he time of this printing, this book contains Release 4.1 information for the DK424. It also contains some pre-release information for software beyond Release 4.1.

Important!

Information beyond Release 4.1 is preliminary and given prior to product release. Be careful when using this information as the software will change and updates/ additions will be required upon final release.

This manual uses simplifi ed, generic syst em record sheet s that have legend s that show you specif ic port configurations for Strata DK14, DK40i and DK424 systems.

After using the legends, copy the generic record sheets as required to accommodate your system ports and settings.

The Installation and Maintenance (I&M) Manual, a companion book, covers the installation and maintenance information and instructio ns for the Strata DK systems discussed in this book.

Organization

This manual is organized as follows for your convenience:

♦ Chapter 1 – Overview includes general programming information and basic instructions on

how to program the system with a 20-button LCD digital or electronic telephone.

♦ Chapter 2 – Initialization & Test includes information for initializing and test programs. ♦ Chapter 3 – System & Station includes programming information for the entire system and

individual stations.

♦ Chapter 4 – Toll Restriction includes programming information for Toll Restriction. ♦ Chapter 5 – Least Cost Routing includes programming information for Least Cost Routing. ♦ Chapter 6 – Automatic Ca ll Distribu tion includes ACD programming for DK424 (ACD

does not apply to the RCTUA processor).

♦ Chapter 7 – ISDN includes programming instructions and record sheets for Integrated

Systems Digital Networking features for the DK424 and DK40i.

♦ Chapter 8 – E911 includes programming informatio n f or connecting the DK424 to Enha nce d

911 CAMA trunks.

♦♦♦♦ Glossary/Index

Strata DK Programming 5/99

vii

Introduction

Conventions

The programs in each chapt er are given in numerical order (except Initializ ati on a nd Test which is given in order of impo rtanc e). The “*” pr ograms a re loc ated b ehind t he pr ogram of the sa me name (e.g., Program *09 follows Program 09).

Conventions

Conventions Description

Note

Elaborates specific items or references o ther information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items.

Important!

CAUTION!

WARNING!

[DN]

[PDN]

[SDN]

Calls attention to important instructions or information.

Advises you that hardware, software applications, or data could be damaged if the instructions are not followed closely.

Alerts you when the given task could cause personal injury or death.

Represents any Directory Number button, also known as an extension or intercom number.

Represents any Primary Directory Number button (the extension number for the telephone).

Represents any Secondary appearance of a PDN. A PDN which appe ars on another telephone is considered an SDN.

[PhDN] Represents any Phantom Directory Number button (an additional DN).

$ULDO#%RO G

Represents telephone buttons.

Courier Shows a computer keyboard entry or screen display.

“Type” Indicates entry of a string of text.

“Press”

Indicates entry of a single key. For example: Type prog then press Enter.

Shows a multiple PC keyboard or phone button entry. Entries without

Plus (+)

spaces between them show a simultaneous entry. Example: Esc + Enter. Entries with spaces between them show a sequential entry.

Example:

viii

Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.

➤

Denotes the step in a one-step procedure. Denotes a procedure. Used in a programming sequence to denote a variable LED button. A

number on the black button represents a specific LED button. Indicates continuation of a series of numbers entered.

Grey words within the printed text denote cross-references. In the

See Figure 10

electronic version of th is document (Library CD-ROM or FYI Internet download), cross-references appear in blue hypertext.

Strata DK Programming 5/99

Overview

Program Number

00 Part 1: Software Check/Remote Maintenance Security Code

00 Part 2: RCTU: Random Access Memory (RAM) Test X 01 Station Logical Port Display and/or Change X 02 Station Physical Port Display and/or Change X 03 Flexible PCB Cabinet and Slot Assignments X X

*03 Cabinet Type Identification X

04 Station Logical Port Primary Directory Number Assignment X

*04 [PhDN] and Distributed Hunt [DN] for Internal Tie Line Calls X

05 Flexible Access Code Numbering X

05 Call Park Pickup Abbreviated Dialing X

09 Built-in Auto Attendant Prompt/Station Assignments X X

*09 [PDN], [PhDN], DH, ACD or Modem DID External Assignments X X

10-1~3 System Assignments, Basic Timing X X

10-4 ACD Parameters and ISDN PRI and BRI T-wait Timers X X *10-11 E911 Standard Telephone Ports Assignment X *10-12 E911 Standard Telephone Ports Assignment X *10-91 E911 Interdigital TI mer X

10-92 E911 Pause Before Send TImer X

11 ACD Timing Assignments X

*11-1~9 CAMA Trunk Assignments X

12 System Assignments X

*12 ANI Station Information X

13 Defining the Message Center X

*13 Station Group Information X 14-0 Loop/Ground Start CO Line Direct Ring to ACD Group Assignments X 14-1 ACD Agent Identification Code Assignments X

Assignments

Initialization & Test

System

Station

Toll Restriction

Least Cost Routing

ACD

ISDN

Strata DK Programming 5/99 1-1

Overview

Numerical Program Listing

Program Tit le

Program Number

*14-1 Auto Answer with Zip Tone Assigned to Agent ID X

14-2 ACD Supervisor Passwords X

*14-2 DID/Tie/DNIS/ANI Line After Shift and Overflow Substitution Destination X

14-3 Announcement / Music Port Assignments and Queue Pattern X 14-4 Queue Time Out Overflow Destination X 14-5 Overflow Point and Ring No Answer Routing Destination Assignments X 14-6 After Shift Service Destination X

14-71 Queue Size for Alarm (Immediate Assignments) X 14-72 Queue Size for Alarm 1 X 14-73 Queue Size for Alarm 2 X

14-8 Alarm Pattern Assignments X 14-9 Work Unit Assignments / Stroke Digit Length X

15 Ground/Loop/Tie/DID Line Options X X

*15 CO Line Tenant Assignments X

16 Assign CO Line Groups (Dial 9, 81~84, 81~88 or 801~816) X X

*16 ISDN Trunk Group Type Assignment X

17 DID/Tie Line Options X X

*17 DID Intercept Port Number X

18 Agent ID Code Name for MIS Assignments X 19 Alternate Background Music (BGM) Source Slot Assignment X 20 Computer Interface Unit and Data Interface Unit Configuration X 21 Modem Pool Port Assignments X 22 Computer and Data Interface Units (DIU) Station Hunting (Data Calls) X 23 Built-in Primary Auto Attendant Announcement Device Assignments X 24 Built-in Secondary Auto Attendant Announcement Device Assignments X

25-1 Incoming Built-in Auto Attendant Call Overflow Time X

26 Built-in Auto Attendant Camp-on-Busy Time X 27 Digital Telephone Handset/Headset Receiver Volume Level X 28 DSS Console/Attendant T elephone Assignments X

29-1~8 DSS Console Button Assignments Console Number X

*29 Add-on Module Button Assignments X

30 Station Class of Service X

*30 Telephone Group Page As signments X

31 Station Class of Service X

*31 Group Pickup Assignments X

32 Automatic Preference X

*32 RS-232 (SMDI or Toshiba Proprietary) Voice Mail Message Center Port X

33 Station Intercom and Directory Number Hunting (Voice Calls Only) X

*33 Phantom Directory Number [PhDN] Owner Telephone Assignments X

Initialization & Test

System

Station

Toll Restriction

Least Cost Routing

ACD

ISDN

1-2 Strata DK Programming 5/99

Overview

Numerical Program Listing

Program Tit le

Program Number

34 Hold Recall Timing X

*34 Station Class of Service (Standard Telephone Camp-on Busy and Busy

35 Station Class of Service X X 36 Fixed Call Forward (Voice Calls Only) X

*36 System NT Button Lock Password Changing Station Assignment X

37 CO and Tie Line Ring Trans fer (Camp-on) Recall Time X

*37 Park Recall Timing X

38 Digital and Electronic Telephone Keystrip Type X 39 Flexible Button Assignment X X 40 Station CO Line Access X

*40 Distributed Hunt Group Member Assignments X

41 Station Outgoing Call Restriction X *41-1 T1 Span Frame and Coding Assignments X X *41-2 T1 Channel Assignments X X *41-3 T1 Span Transmit (Send) Level Pad Assignments X *41-4 T1 Span Receive Level Pad Assignments X

42-0 CO Line to PBX/Centrex Connection X

42-1~8 PBX/Centrex Access Code X

*42-1 T1 Span Primary Reference Assignments X *42-2 T1 Span and Secondary Timing (Backup) Reference Assignments X

43 0 + Credit Card Dialing Option X

*43-1~3 D-Channel Control and NFAS Assignments X

44-1~8 Toll Restriction Class (1~8)/Traveling Class Override Codes X

44-91~93 Emergency Bypass of Forced/Verified Account Codes X

*44 BRI Service Profile Identifier (SPID) Parameters X 45-1 LCR/Toll Restriction Dial Plan X X 45-2 Toll Restriction Disable X

45-3~6 Special Common Carrier (SPCC) Numbers and Authorization Code Digit

45-8~9 Toll Restriction Override Code X

*45-1 Toll Restriction for Office Codes in Local and All Other Area Codes X *45-2 LCR/Toll Restriction Bypass for Special Numbers That Do Not Being

*45-3 LCR/Toll Restriction Bypass - Special Numbers Beginning with  or # X X

*45-4 LCR/Toll Restriction Bypass X X 46-2~4 Toll Restriction Allowed/Denied Area Codes Assigned by Class X 46-6~8 Toll Restriction Allowed/Denied Office Codes Assigned by Class for

46-10~80 Toll Restriction Class Parameters X

Override Tone Option)

Length

 or # Digits

with

Local Calls

Initialization & Test

System

Station

Toll Restriction

Least Cost Routing

ACD

X X

Overview

ISDN

Strata DK Programming 5/99 1-3

Overview

Numerical Program Listing

Program Tit le

Program Number

46-11~81 Toll Restriction Class Parameters X

46-21,46-31

46-41, 46-51, 46-61, 46-71,

46-81

47 Toll Restriction Exception Office Codes Assigned by Area Codes X

48 Station Toll Restriction Classification X 50-1 Least Cost Routing Parameters X 50-2 Least Cost Routing Home Area Code X

50-31~35 Least Cost Routing Special Code X

50-4 Least Cost Routing Long Distance Information (LDI) Plan Number X 50-5 Least Cost Routing Local Call Plan Number X 50-6 Least Cost Routing Dial Zero Time-out X

*50 Caller ID (RCIU/RCIS) Circuit Assignments to CO Line (RCOU, RCOS,

51 Least Cost Routing Area Codes X

*51 Station Memory Allocation to Store Caller ID and/or ANI Numbers on

52 Least Cost Routing Code Exceptions for Specified Area Code X

*52 Caller ID or ANI Ground/Loop/Tie/DID Line Circuit Abandoned Call

53 Least Cost Routing Schedule Assignments for LCR Plans X

54 Least Cost Routing Route Definition Tables X 55-0 Least Cost Routing Modified Digits Table (Delete) X

55-1~2 Least Cost Routing Modified Digits Table (Add) X

56 Least Cost Routing Station Group Assignments X 58-1 Attendant Console Overflow Timer X 58-2 Attendant Console Display Type, Answer Button Operation, and Call

58-4 Attendant Console Answer Button Priority Assignments X 58-5 Attendant Console Overflow Destination Assignments X

59 Attendant Console Flexible Button Codes X 60-1 SMDR Data Output Options X

*60 BRI Assignment for Line/Station Operation X

60-2~7 SMDR Output/Account Code Digit Length X

60-8 Call Forward External (Remote Change, Security) ID Code X

*61 Analog Trunk Bearer Service X *62 Non-ISDN Station Bearer Service X *63 Timer for Sending Dialed Digits X

*64-1 Direct Inward Dialing Parameters X

Toll Restriction Classes 2~8 X

RGLU, and PCOU)

Abandoned/ Unanswered Calls

Number Store Station Owner Assignments

Waiting Tone

Initialization & Test

System

Station

Toll Restriction

Least Cost Routing

ACD

ISDN

1-4 Strata DK Programming 5/99

Overview

Numerical Program Listing

Program Tit le

Program Number

*64-2 Number of DID/DNIS Digits for Trunk Groups X

*65 Call by Call Channel Group Assignment X

*66-1 Channel Group Number Parameters X

*66-2,

*66-4 *66-3 Channel Group/Trunk Parameters X *66-5 Line Directory Number (LDN) Registration X *66-6 LDN/Trunk Group to Channel Group Assignments X *66-7 LDN/Trunk Group Assignments X *67-1 Trunk Group Call Direction X

*67 Call Types for ISDN Trunk Group Supported X *67 Call Types for ISDN Trunk Groups X

*67 ISDN Trunk Group Maximum Channel Reservation X *68-1 Calling Number ID Presentation Parameters X *68-2 Outbound CNIS Parameters X

69 Verified Account Codes X *69-1 CNIS Presentation Parameters X *69-2 Special Number Assignment X

70 Verified Account Code Toll Restriction Class Assignments X

71-0 DID/Tie/DNIS/ANI Lines X

71-1~3 DNIS Number and ANI Line Routing Assignments X X

71-4 DNIS Number and ANI Only Lines Voice Mail (VM) ID Assignments X 71-5 DNIS Number Name Display X

*71~*73 [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments X

72 DNIS Network Table Assignm ents X

74 System NT Button Lock Password X

76-1 TSIU, WSIU, RSIU, RSIS, and RMDS Port Assignments X 76-2 TSIU, WSIU, RSIU, RSIS, and RMDS Port Assignments X 77-1 Peripheral Options RSIU, RSIS, RMDS, IMDU, PIOU, PIOUS, and

77-2 Door Phone Busy Signal/Door Lock Assignments X 77-3 Night Ringing Over PIOU External Page Zones X 77-4 RSIU Open Architecture Interface (OAI) Data Output Assignments

78 Ground and Loop Start CO Line Special Ringing Assignments, DISA,

79 Door Phone Ringing X

*79 Door Phone to [DN] Flashing Assignments X

80 Electronic and Digital Telephone Ringing Tones (CO Line Calls) X

80 Call Forward Station Ring Assignment (Release 3.2) X

Call-by-Call Trunk Group Codes and Network ID

PEPU

(Caller ID/DNIS/ANI Open Architecture Output Options)

IMDU, RMDS, and Night Ringing Over External Page

Initialization & Test

System

Station

Toll Restriction

Least Cost Routing

ACD

Overview

ISDN

Strata DK Programming 5/99 1-5

Overview

Numerical Program Listing

Program Tit le

Program Number

*81, *84, *87 Ground/Loop Start/ CO Line to Directory Number Button LED Flash

Assignments

81~89 Ground/Loop Start/CO Line/Station Auto Attendant, Attendant Console,

and Distributed Hunt Group Ringing Assignments

90 Initializing Program 00~*99 X

91-1 Automatic PCB Recognition/Port Renumber X 91-2 Data Transfer from Temporary Memory to Working Memory X 91-9 System Initialization X

92 Initializing Speed Dial Numbers, VM ID Codes, Character Message

Memory Timed Reminders, Digital Telephone Volume, Called ID, ANI,

and Call Forward Backup RAM 93 CO Line Identification X 97 Printing Program Data through SMDR X

Initialization & Test

System

Station

Toll Restriction

Least Cost Routing

ACD

ISDN

1-6 Strata DK Programming 5/99

Alphabetical Program Listing

This alphabetical program listing gives you features/topics and the corresponding Strata DK program numbers that relate to the topic

Overview

Alphabetical Program Listing

Overview

Feature or Topic Program Number

Account Codes 15, 70, 39, 69, 30, 60

03, 09, *09, 10-4, 11,

ACD

Add-on Module *29 Alarm Sensor 39 All Call Voice Page 05, 10-2, 31, 39 Alert Signal 39 Alternate Point Answer 10-1 Amplified Conference

(External)

ANI

Attendant Console 03, 58-1, 58-2, 58-4, 58-5, 59 Auto Attendant (Built-in) 09, 10-3, 23~26, 78, 81~89 Automatic Busy Redial (ABR) 10-1, 16, 30, 39 Automatic Callback 05, 39, 10-2 Automatic Hold 35 Automatic Hold Recall 34 Automatic PCB Recognition 91 Automatic Preference 32 Automatic Release Hold/VM

Port Background Music 05, 10-2, 19, 39 Busy Override 05, 31 Busy Station Transfer/Ringing 35 Cabinet Type Identification *03 Call Blocking (VM Ports) 31 Call Forward Blocking with

Handsfree Call Forward External 05, 12, 15, 41, 60-8 Call Forward Station Ring

(ground/loop start lines) Call Forwarding (all types) 10-2, 36, 39, 40 Call Park Orbits *05, *37, 39, 58-4, 59

14-0, 14-1, *14-1, 14-2, *14-2,

14-3, 14-4, 14-5, 14-6, 14-8, 14-

9, 14-71, 14-72, 14-73, 15, 17,

18, 35, 39, 71-1~3

10-2, 10-3

10-3, 20, 39, *51, *52, 59, 60-1,

71-0~5), 72, 77-4

Feature or Topic Program Number

Call Pickup 10-1, *15, *31, 39 Call Transfer with Camp-on 10-1

Caller ID

Camp-on 10-2, 31, *34, 37 Centrex/PBX Compatible 42-0, 42-1~8, *45 Centrex Ringing Repeat 10-1 CO/Centrex/PBX Featur e

Buttons CO Line Access 39, 40, 41 CO Line Alpha Identification 93 CO Line Groups 16 CO Line Reseize Guard Time 10-1, 42-0 CO Line Queuing 05, 16 CO Line Ringing 78, *80, 81~89, *81, *84, *87 Conferencing 10-1, 10-2, 10-3,15 Credit Card Calls (0 + dialing) 43, 60-7 Data Port/DIU Configuration 20, 21, 22, 39

DAY/NIGHT Mode

Delayed Ringing *80, 82, 83, 85, 86, 88, 89 Digital Telephone 03, 27, 30, 38, 39, 80, 92-5 Direct Inward Dialing (DID) *09, 15, 17, *17, 30, 71, 72 Direct Inward System Access

(DISA) Direct Station Selection

Buttons

Directory Number

Directory Number Buttons 39 DISA Code Revision 04, 05, 30, 40, 41 Distinctive Station Ringing 10-2, 80

Distributed Hunt

DKAdmin 77-1

03, 10-3, 20, 39, *50, *51, *52,

59, 60-1, 77 -4, ( DK 14 onl y: 76 -1,

10-2, 78, 81~89, *80, *81, *84,

04, *04, *33, 39, 71-(0-3), *71,

*72, *73, 79, *79, 81-89, *81, *84,

*04, 33, *40, 71-(0-3), 81-89, *81,

76-2)

39, 42-0, 42-1~8

*87

15, 10-1, 60, 78

29-1~29-8, 39

*87

*84, *87

Strata DK Programming 5/99 1-7

Overview

Alphabetical Program Listing

Feature or Topic Program Number

DNIS

Do Not Disturb 39 Do Not Disturb Override 05, 30 Door Lock Control 39, 77-1, 77-2 Door Phones 05, 77-1, 77-2, 79, *79 DSS Consol e Features 03, 28, 29-1~29-8, 10-2 DSS DKT/EKT 28 DTMF and Dial Pulse

Assignments DTMF Receiver (QRCU3,

K5RCU, RRCS) Operation DTMF Signal Time, CO lines

(80/160 ms ) DTMF Signal Time, VM Ports

(80/160 ms ) DTMF Tone/No Tone/Padded

Tone Return DTMF Continuous Tone

(2000-series DKT) Emergency Numbers 44-91~93

Enhanced 911 (E911)

Exclusive Hold 10-1 Executive Override 05, 10-2, 30 External Page Interface 10-2, 77-1, 77-3, 78 External Zone Paging 05, 77-1, 77-3 Fixed Call Forwarding 36, 39 Flash Key Assignment 39 Flash Timing 12 Flexible Access Code

Numbering Flexible Button Assignments 38, 39 Flexible Directory Numbering 04, *04, 05, 39 Flexible Line Ringing

Assignment Flexible PCB Slot

Configuration Forced and Voluntary Account

Codes Group Paging 05, *30 Group Pickup *31

12, 17, 20, 60-1, 71-(0-5), 72,

77-4

10-1, 15, 30, 39

03, 12, 15

10-1

10-2

*11-0, *11-1, *11-2, *11-5, *11-6,

*11-8, *12, *13

05, *05

81~89

91-9, 91-1, 03

15, 30, 60, 39

Feature or Topic Program Number

03, 50-1, 50-2, 50-3, 50-4, 50-5,

HMIS

ISDN

Handsfree Answerback 17, 31 Hold/Park Recall Timing 34 Hunting, Station 10-2, 22, 33 Immediate Transfer with Soft

Key Initialization (system

programs) Initialization (system/personal

memory) Keystrips 38 Least Cost Routing *45-2, *45-3, *45-4, 50~56 Liquid Crystal Display

Features Logical Port Display/Change 01 RAM Memory Test 00 (Part 2) Message Center 13, *32 Message Waiting/Flash 05, 10-2, 12, 35, 39 Microphone Control 30, 39 Modem Pool Port Assignment 20, 21 Music-on-Hold 77-1 Night Pickup Code 05 Night Ringing over External

Page Night Transfer 29, 39, 59, 77-1, 78 Night Transfer Lock *36, 39, 59, 74 Off-hook Call Announce 03, 30, 31, 39 On-hook Dialing 32 Outgoing Call Restriction 41 Paging-DKT/EKT (Also se e

Group Paging and External Paging)

Passwords-Remote Programming

Pause Timing 12, 39 PBX Access Code 42-1~42-8 PBX Backup 42-0

50-6, 51, 52, 53, 54, 55-0, 55-1/2,

10-1, 10-4, 16, *16, *42-1, *42-2,

*43-1~3, *44, *60, *61, *62, *63,

*64-1, *64-2, *65, *66-1~7, *67-

1~4, *68-1, *68-2, *69-1, *69-2

56, 60-2,

60-3, 76-1

10-2

91-9, 91-1, 90

91-9, 92

10-2, 35, 39

77-1, 77-3, 78

31, 39

1-8 Strata DK Programming 5/99

Overview

Alphabetical Program Listing

Feature or Topic Program Number

Physical Port Display/Change 02 Pooled CO Lines 16, 39 Pooled Line Buttons 16, 39 Pooled Line LED – No Flash 31 Port/Station Number

Assignment Privacy/Non-Privacy 31, 30, 39 Privacy Override 10-2, 30, 31 RAM Test (see Memory Test) 00 (Part 2) Redial Last Number 39 Remote Administration and

Maintenance Repeat Last Number Dialed 39 Ring Transfer 10-1, 37 Ringing Repeat 10-1 Ring Tones 80 Ring Flash Assignments *71~*7 3, 81~8 9, *81, *84 , *87 Ringing Line Preference 32, 81~89

RS-232 Interface

Saved Number Redial 39 Security Code (CF-EXT.) 60-8

03, (41, 42, 43, 49), 20, 76, 77-1,

00, 03, *09, 77-1, 78

77-4

Feature or Topic Program Number

T1 Assignments *41, *42 Tandem CO Line Connections 10-1, 15 Tenant Service *15, *36, 39, 77-3, 74 Tie Lines 03, 04, 15, 17, 30, 37, 71, 72 Toll Restriction 10-1, 30, 35, 41~48, *45-1~3 Toll Restriction Override 10-1 Toll Restriction Override Code

Revision Toshiba Proprietary VM

Interface Transfer Privacy 10-1 Traveling Class 44-1~8 Traveling Class Code Revision 30 Verifiable Account Codes 15, 30, 39, 60, 69, 70 Verifiable Account Codes

Revision Voice Mail Interface 10-2, 31, 33, 39 Voice or Tone Signaling 05, 10-1, 10-2 Volume Reset (Digital

Telephones) Volume Set (Digital

Telephones) Voluntary Account Codes 39

03, 10-2, 13, *32

92-5

Overview

Security Code (DISA) 05, 30, 60-6 Security Code (R.

Maintenance) Slot Assignment 03 Software Version 00 Speakerphone Assignm ent 30 Speed Dial 10-1, 30, 39 Speed Dial Clear 92 Speed Dial Entry Timeout 10-3 Standard Telephone Options 10-2, 30, *34, 35 Station Cla ss of Service 30, 31, *34, 35 Station Hunting (Data Calls) 22 Station Hunting (Voice Calls) 33 Station Message Detail

Recording (SMDR) Station-to-Station Volume 10-1

SMDI VM Interface

03, 10-2, 10-3, 13, 31, *32, *40,

03, 60-1~60-7, 76, 97

Strata DK Programming 5/99 1-9

Overview

How to Program a Strata DK System

Fill out the record sheets that are provided, then enter this data using a 20-button LCD digital (DKT) or electronic (EKT) telephone. Strata DK enables you to enter data from an on-site or offsite PC with Toshiba DKAdmin software. Toshiba highly recommends this easier method of programming.

DK14/DK40i: the programming telephone must be any 20-button LCD DKT (or EKT, DK40i only). The DKT must be connected to a Base KSU, PDKU, RDSU, QCDU, or KCDU digital port. An EKT must be connected to a PEKU port.

DK424: the programming telephone must be a 20- button LCD DKT or EKT conne cted to ci rcuit 6 of a PDKU or PEKU installed in cabinet slot 11 and/or slot 12.

Note Telephones connected to an RDSU or PESU cannot be used to program DK424.

Programming Section Layout

Each programming section within a chapter begins with the program’s number and title, followed by processor and program type, initialized default, program sequence, then record sheets. A program overview and additional program information are given after the record sheets (see Figure 1-1).

Note Some common program sections also include examples for your convenience.

Program Overview

Brief description of program function(s).

Number/Title

Program Sequence

Keystrokes for entering data from system record sheets follow a pattern, consisting of a five-step process described and illustrated in “Program Sequence” on Page 1-13.

Record Sheet

Provides a list of available features. The sheet is used to record the assignment of features or the operation of each program. Each sheet provides space to record data. This data will be referred to when programming the system.

Program 30 Station Class of Service

Program 30 Overview

Program 30 enables or disables features for individual telephones at the station level. The following text describes Program 30 LEDs.

Privacy Override, LED 19

With Privacy Override enabled (LED 19 ON), a station can override calls and listen to a CO line conversation by pressing a common CO line button (not a [DN] button). You can set a warning tone for Privacy Override (see Program 10-2).

Program 30 Station Class of Service

Processor Type: DK14/DK40/DK424 Program Type: System Initialized Default: LEDs 01, 05 and 07 for all ports

SELECT = Station Logical Port Number(s) Buttons/LEDs

Feature LED

20 19 18 17 16 15 14 13 12 11 10 09 08 07 06 05

System Programs

Light LEDs for the port specified in the last step. All LEDs marked with an “X” in the table below should be lit.

Port

System Programs

2174

Additional Program Information

Additional details on the program features that were given on the system record sheet.

Processor Type

Gives the type of processor that is compatible with the given program. Be sure to read this information before attempting to use a program with your system application.

Program Type

Type of function the program performs. Can be: Initialization, Test System, Station, Toll Restriction or Least Cost Routing.

Initialized Default

Default configuration set by Program 91-9 “System Initialization” when the system is first installed or re-initialized.

Figure 1-1 System Record Sheet Sample

1-10 Strata DK Programming 5/99

Program Sequence

Detailed data entry instructions are on the top of each record sheet (see Figure 1-2).

Overview

How to Program a Strata DK System

➤ To use the program sequence on the record sheet

1. From the programming tel ephone, enter the progra mming mode by pr essi ng a se ries of sh aded buttons. The shaded buttons represent the entry sequence for all programs.

2. Enter the program number. This sequence is unique for every program. The buttons are white on every record sheet.

3. Enter the program data. Again, this sequence is unique for every program. The buttons are white on every record sheet. To make another entry, repeat this step until ready to exit the current program.

4. Exit the current program. This sequence never changes, and the buttons are always shaded. Upon exiting the current program, repeat Step 2 to enter another program, or continue with Step 5 to exit the programming mode entirely.

5. Exit the programming mode by pressing th e same button sequence as i n Step 4. This sequence also never changes and is always shaded.

Another Program

More Data

Overview

Step 1

Enter Program Mode (Do not press or [DN] button)

Step 2

Enter Program Number

Step 3

Enter Program Data

Step 4

Exit Current Program

Step 5

Exit Program Mode

(LED Buttons)or

and/or

Figure 1-2 Programming Button Sequence Overview

1697

Strata DK Programming 5/99 1-11

Overview

How to Program a Strata DK System

Programming Data Variations

There are two different ways to enter data in Step 3 (Figure 1-2) of a program: pressi ng the butt ons on the dial pad and pressing the LED buttons. Many programs are multidimensional and involve both types of entry.

Simple Programs

Simple programs such as Program 00, only require data to be specified through the dial pad. Data entered from the dial pad displays on the programming digital or electronic telephone’s LCD, along with prompts and confirmations.

Multidimensional Programs

Once a program number is entered, the first dimension (usually a CO line number, a station port number, or a range of ports) must be specified. Upon specifying this first dimension on the dial pad, programming button LEDs 01~20 light in the default configuration.

The status of each LED can be changed by pressin g its a ssociate d button. Pressing the but ton while its LED is lit turns the LED OFF; press ing the button whi le its LED i s OFF turns the LED ON. An example of multidimensional programming is Program 30.

Range Programming

Data can be entered for a range of stations, [DN] reference ports and CO lines with some programs.

➤ To enter a range

➤ Enter a “

” between the starting point of a range and the ending point of a range.



For example, to program the station range of 001~010 for Program 35, press

♦ When programming a range of station ports, the station’s programming LEDs indicate

whether the data p rogrammed matches for all items in the range:

♦ LED ON: Indicates that all ports in the range are programmed with the data choice that

lights the particular LED.

♦ LED OFF: Indicates that all ports in the range are programmed with the data choice that

does not light the particular LED.

♦ LED Flashing: Indicates that data is currently inconsistent for all ports in the range. Some

may be programmed with the LED ON; some with the LED OFF.

CO Line Programming

Since the programming tele phone only has 20 buttons, data can only be entered for 20 CO lines a t a time.

➤ To program another range

➤ Press the 3DJH or 6FUROO button below the LCD.

For example, to change f rom one range to another in Program 15, ent er the pro gram code, th en

6FUROO to advance or 3DJH to go back to another range.

press





.

If the programming telephone is a digital telephone, all CO lines within a range can be activated or deactivated for a feature by pressing the

➤ Press 9RO▲ to turn all LEDs ON; press 9RO ▼ button to turn all LEDs OFF.

9RO▲/9RO ▼ buttons.

1-12 Strata DK Programming 5/99

➤ To check the status of a CO line in Program 15

Overview

How to Program a Strata DK System

1. Press the

0RGH button (below the LCD) after entering the program code.

2. Then enter the CO line number to be verified.

3. Press

 to display the status of the CO line and to advance to the next CO line.

Programming LED Buttons Keystrip Template

You place a special buttons trip templat e (se e Figure 1- 3) over the 20 flexible feature buttons of the programming telephone. The template assigns a series of numbers to each of the 20 buttons that correspond with tables found on the record sheets for programming purposes.

Since each button repre sents more than one CO line, depe ndi ng on t he CO li ne ran g e se le ct ed, t he template assigns more than one number to each button.

10 20

30, 50, 70 90, 110, 130, 150, 170, 190

09 19

29, 49, 69 89, 109, 129, 149, 169, 189

08 18

28, 48, 68 88, 108, 128, 148, 168, 188

07 17

27, 47, 67 87, 107, 127, 147, 167, 187

06 16

26, 46, 66 86, 106, 126,

146, 166, 186

05 15

25, 45, 65 85, 105, 125, 145, 165, 185

04 14

24, 44, 64 84, 104, 124, 144, 164, 184

03 13

23, 43, 63 83, 103, 123, 143, 163, 183

02 12

22, 42, 62 82, 102, 122,

142, 162, 182

01 11

21, 41, 61 81, 101, 121, 141, 161, 181

40, 60, 80

100, 120, 140,

160, 180, 200

39, 59, 79

99, 119, 139,

159, 179, 199

38, 58, 78

98, 118, 138,

158, 178, 198

37, 57, 77

97, 117, 137,

157, 177, 197

36, 56, 76

96, 116, 136,

156, 176, 196

35, 55, 75

95, 115, 135,

155, 175, 195

34, 54, 74

94, 114, 134,

154, 174, 194

33, 53, 73

93, 113, 133,

153, 173, 193

32, 52, 72

92, 112, 132,

152, 172, 192

31, 51, 71

91, 111, 131,

151, 171, 191

16, 36, 56, 76

96, 116, 136,

156, 176, 196

11, 31, 51, 71

91, 111, 131,

151, 171, 191

06, 26, 46, 66

86, 106, 126,

146, 166, 186

01, 21, 41, 61

81, 101, 121,

141, 161, 181

17, 37, 57, 77

97, 117, 137,

157, 177, 197 12, 32, 52, 72

92 112, 132,

152, 172, 192

07, 27, 47, 67

87, 107, 127,

147, 167, 187 02, 22, 42, 62

82, 102, 122,

142, 162, 182

1000-series digital telephone strip - shows programming button/LED

assignment locations. Shown as reference only - not available as an individual strip.

LED Buttons and CO line numbers (01~20)

Last digit of EK port number for programs with a format like

CO line numbers (21~200)

2000-series digital telephone strip - supplied with each

Programming Manual

system. Can also be used with 6000- and 6500-series electronic telephones.

18, 38, 58, 78

98, 118, 138,

158, 178, 198 13, 33, 53, 73

93, 113, 133,

153, 173, 193 08, 28, 48, 68

88, 108, 128,

148, 168, 188 03, 23, 43, 63

83, 103, 123,

143, 163, 183

71, *72, and *73

19, 39, 59, 79

99, 119, 139,

159, 179, 199 14, 34, 54, 74

94, 114, 134,

154, 174, 194 09, 29, 49, 69

89, 109, 129,

149, 169, 189 04, 24, 44, 64

84, 104, 124,

144, 164, 184

20, 40, 60, 80

100, 120, 140,

160, 180, 200 15, 35, 55, 75

95, 115, 135,

155, 175, 195 10, 30, 50, 70

90, 110, 130,

150, 170, 190 05, 25, 45, 65

85, 105, 125,

145, 165, 185

Strata DK

and each Documentation Package that ships with the

Overview

1843

Figure 1-3 LED Buttons Programming Keystrips

Strata DK Programming 5/99 1-13

Overview

First-time Programming

Follow these general proce dures the firs t time you instal l a system or after major hardware changes and/or you need to start from scratch.

Step 1: Check Minimum Hardware Requirements

A system must have the following minimum hardware installed for programming, as described in the Installation chapters of the Strata DK Installation and Maintenance Manual.

➤ To check hardware requirements on the DK14 and DK40i

1. Make sure the base cabinet power supply was tested and is functional.

2. Make sure a 20-button digital LCD DKT telephone (equipped with a programming template) is connected to any digital telephone circuit (Base KSU, PDKU, QCDU, KCDU or RDSU digital port); or make sure that a 20-button electronic LCD EKT telephone is connected to a PEKU electronic port (not PESU).

♦ DK14 and DK40i: make sure the Base KSU’s BATT jumper is in the ON position.

➤ To check hardware requirements on the DK424

1. Make sure the base cabinet power supply was tested and is functional.

2. If using an RCTUE/F, remove the small jumper PCB (MBJU) from the front side of the DK424 base unit backplane (between slot R11 and the RCTU slot. All other RCTUs require the MBJU PCB.

3. Make sure an RCTUA, RCTUBA, RCTUC/D or RCTUF is i nstalled and that its BATT jumper is in the ON pos ition.

4. Make sure a PDKU or PEKU, is installed in Slot S11 or S12 in the base cabinet (S11 if RSIU is not installed, S12 if RSIU is installed in S11).

5. Make sure a 20-button LCD DKT or EKT te lephone ( equipped with programming t emplate) is connected to physical port 005 and/or port 013 (PDKU or PEKU - circuit 6/slot 11 and/or circuit 6/slot 12). Do not use RDSU or PESU.

Step 2: Initialize the System

1. From a 20-button LCD programming telephone, or fro m DKAdmin on a PC, run Progr am 91– 9 twice in succession to initial ize the sys tem. At thi s poi nt it is not necessary that all PCBs are installed. However , if they ar e, Program 03 codes are auto matically ass igned to the appropria te slots.

CAUTION! If you run Program 91-9 while the system is in service, all program data is

erased and all calls are dropped.

Program 91-9 sets the following elements to initial default status:

♦ Data for Programs 00~*99 ♦ Speed Dial Memory ♦ Logical/Physical Port Locations ♦ Voice Mail Identification Cod es ♦ Character Message Memory

1-14 Strata DK Programming 5/99

♦ Timed Reminders ♦ Digital Telephone Volume Levels ♦ Call Forward Memory (Power OFF, then ON). ♦ Station Message Waiting Status ♦ Caller ID Lost Call Memory

2. Install all PCBs. Run Program 91-1 to inform the software of the system hardware configuration.

Step 3: Run Programs 03 and 19-1

1. Run Program 03 for all PCBs that have options.

2. Run Program 19-1 to inform the software of the system option Alternate BGM slot.

Step 4: Run Program 00

➤ Run Program 00 - Part 1 to assign remote maintenance security codes. Run Program 00 - Part

2 to test the processor and RAM.

Overview

First-time Programming

Overview

Step 5: Set Date, Time and Day

You can set date, time and day anytime - individually or all.

1. Use DKT or EKT assigned to logical Port 000 or attendant console.

2. Make sure the handset is on-hook.

3. Set the date:

[PDN] #651 5HGLDO

4. Set the time:

[PDN] #652 5HGLDO

5. Set the day:

[PDN]

#653 5HGLDO

Date in year/month/day format (YYMMDD). If month or day is single digit, precede with a zero.

Time in hours/minutes/seconds format (HHMMSS from 000000 to 235959). If any of these values is single digit, precede with a zero.

Enter the digit for today’s day:

= Sunday = Monday = Tuesday = Wednesday = Thursday = Friday = Saturday

Step 6: Run Additional Programs as Required

Strata DK Programming 5/99 1-15

Overview

Programming Examples

Some commonly used programs have explicit examples (listed below). Refer to these pages to help familiarize you with running these programs.

Program 91-9—System Initialization 2-2 Program 90—Initializing Progra ms 00~*99 2-4 Program 91-1—Automatic PCB Recogni tion and Logical/Physical Port Initia lization 2-6

Program Page

Program 92—Initializing Speed Dial Numbers, VM ID Codes, Character Message Memory, Timed Reminders, Digital Telephone Volume, and Call Forward Backup Memory

Program 00—Software Check 2-12

Program 03—DK14 Slot Assignments and DK14/DK424 Flexible PCB Slot Assignments

Program 04—Station Logical Port Primary Directory Intercom or Number Assignment 3-12 Program 30—Station Class of Service 3-73 Program 33—Station Hunting 3-90

2-9

3-3, 3-4,

3-6

1-16 Strata DK Programming 5/99

Initialization & Test 2

This chapter gives you information on the Strata DK’s Initialization and Test programs. The programs in this chapter are not given in numerical order, rather in order of importance. These programs include:

♦ Program 91-9 – System Initialization ♦ Program 90 – Initialize Programs 00~99 ♦ Program 91-1 – Automatic PCB Recognition and Port Renumber ♦ Program 91-2 – Data Transfer from Temporary Memory to Working Memory ♦ Program 92 – Initializing Misc. Backup RAM ♦ Program 00 – Part 1: Software Check ♦ Program 00 – Part 2: RCTU RAM Test

Examples are also given for these programs - except Programs 91-2 and Program 00 - Part 2.

Initialization & Test

Strata DK Programming 5/99 2-1

Initialization & Test

Program 91-9 – System Initialization

Processor Type: Program Type: Initialized Default:

Repeat a second time after LEDs 01, 03, 05, 07, and 09 extinguish.

   

Enter programming mode. (Do not press [DN] button.)

6SNU +ROG 6SNU +ROG Program Telephone Exits Program Mode

DK14, DK40i, All RCTUs Initialization See individual programs

Program 91-9 Overview

Note Always run Program 91-9 before entering the customer database when first installing a

system or when its software must be set to th e def aul t con figuration, but not while system is in service.

CAUTION! If you run Progra m 91-9 while t he syste m is in serv ice, it will er ase all pr ogra m

data and drop all calls.

Running Program 91-9 also runs Program 03 and assigns codes to all PCBs (except options) installed. It also erases all Program 03 option codes for piggyback PCBs, DSS consoles, RRCS, etc., except the RCOS PCB Code (17).

Press Buttons 01, 03, 05, 07, and 09. LEDs 01, 03, 05, 07, and 09 must be ON.

LCD Displays: SYSTEM INITIALIZATION

Program 91-9 erases all random or programmed data in all Strata DK software programs and sets all program data to the default value. It automatically runs all other initialization Programs 9000~99, 91-1, and 92-1~9. It also brings back logical and physical ports to their initialized settings.

If you are installing the system processor(s) for the first time, after initializing the system, test the RAM: run Program 00 Part 2.

CAUTION! Running Program 00 Part 2 dro ps all cal ls in pr ogr ess an d interrup ts tele phone

service for 15 seconds. This test will not erase programmed customer data.

Important! Do not use Program 91-9 if you are only making minor programming changes and

system programming is basically correct.

Note Run Program 03 after Program 91-9 for: PCBs with options such as Dual-tone

Multi-frequency Receivers K5RCU, QRCU3, RRCS, and DSS consoles, etc.

...or if entering a customer database into system RAM memory before other system PCBs (stations, lines, options) a re installed. Pr ogram 03 identi fies which uni versal and option PCBs (e.g., RRCS, etc.) are to be installed in each cabinet slot.

2-2 Strata DK Programming 5/99

Program 91-9 Example

Action (press buttons + LED Buttons) LCD Response

1. Use the programming LCD electronic or digital telephone. (See

“Programming Examples” on Page 1-16.)

Initialization & Test

Program 91-9 – System Initialization

No. N-N

Jan 20 Sun 06:43



Enter programming mode. (Do not press [DN] button.)

6SNU6SHDNHU+ROG

Access Program 91. System beeps after 6SNU6SHDNHU is pressed to indicate program number may be entered.

6SNU6SHDNHU

4. Prepare the system for a station port selection.

Press

Press LED Buttons 01, 03, 05, 07, and 09 (LEDs turn ON) Press

7. The telephone will exit the programming mode and button LEDs 01,

03, 05, 07, and 09 will go out after a short delay. Make sure all LEDs go out before proceeding to Step 8.

Repeat Steps 1~7 a second time.

1. N-N is the Program Telephone [DN].





+ROG

Program Mode

Program = 91

Data Store

91 Select =

System Initialization

(Month Day Time)

Initialization & Test

No. N-N

Strata DK Programming 5/99 2-3

Initialization & Test

Program 90 – Initialize Pr ograms 00~*99

Program 90 – Initialize Programs 00~*99

Processor Type: Program Type: Initialized Default:

   

Enter programming mode

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

Programs to be initialized. Add a range of program numbers by entering XX*XX or XX**XX.

Press LED Buttons 01 and 02 LEDs 01 and 02 must be ON

Program 90 Overview

Program 90 enables you to clear all customer data and initialize individual programs or range of programs.

Important! When installing the system, you must run Program 91-9 which runs Program 90

(befor e running any other pr ogr am); if you do not, the system cou ld begin to operate erratically.

DK14, DK40i, All RCTUs Initialization See individual programs

Exit programming modeEnd Program 90

LEDs 01 and 02 must flash

Notes

● Running Program 91-9, automatically runs Program 90.

● To initialize all programs without dropping calls or erasing user names, speed dial numbers,

voice mail ID codes, etc., enter

● Each “*” program record sheet immediately follows the program record sheet having the same



 as “Programs to be initialized.”



number (example: *31 follows 31 record sheet). However , i n system memor y all “ *” progra ms follow Program 99. Therefore, “” program ranges must be initialized separately from nonstar programs unless initializing all system Programs (00**99).

For example, to initialize Programs 30, *30, 31, *31, and 32: initialize the range (30*32), for Programs 30, 31, 32; and the range (*30**31), for Programs *30 and *31.

● If you are installing the system for the first time, run Program 91-9 to er ase random data from

RAM (caused by battery jumpe r movement to the inte rnal batt ery). You can then skip Progr am 90, since Program 91-9 automatically runs Program 90.

2-4 Strata DK Programming 5/99

Program 90 Example

Action LCD Response

1. Use the LCD programming phone per Minimum Hardware Requirements on -14.

Initialization & Test

Program 90 – Initialize Programs 00~*99

No. N-N

Jan 20 Sun 06:43

Enter Program mode by pressing

[DN] button.)

3. 6SNU6SHDNHU+ROG Access Program 90. System beeps after 6SNU6SHDNHU is

pressed to indicate program number may be entered.

6SNU6SHDNHU

4. Prepare the system for the programs to be initialized.



5. Enter Program numbers individ ually , fol lowed by #, or in a range. For a

range, separate the low program number and the high program number with an asterisk.



Star  Program memory follows Program 97.

+ROG

6. Secure data in system programming. LEDs 01 and 02 flash.

6SNU6SHDNHU

7. Prepare system for another selection (go back to Step 5) or exit

Program 90 (continue wit h Step 8).

8. +ROG Secure default data in system memory. LED 01 and 02 continue to

flash.

+ LED buttons 01 & 02

 initializes all Programs 00~99.





(Do not press



Program Mode

Program = 90

90 Select =

90 Select = 00**99

Data Clr

90 Select = 00**99

Data Programmed

90 Select =

90 Select = ##

Data Programmed

Data Store

Initialization & Test

6SNU6SHDNHU

9. Exit Program 90. Enter another program number (see “Program 92

Example” on Page 2-10) or exit programming mode (go to Step 10).

System beeps to indicate it is exiting Program 90.

+ROG

10. Exit programming mode.

The system will not allow the enter the programming mode.

1. N-N is the Program Telephone [DN].

6SNU6SHDNHU LED to light to re-

Program =

No. N-N

Jan 20 Sun 06:43

Strata DK Programming 5/99 2-5

Initialization & Test

Program 91-1 – Automatic PCB Recognition and Port Renumber

Processor Type: Program Type: Initialized Default:

   

6SNU +ROG 6SNU +ROG Program Telephone Exits Program Mode

Enter programming mode. (Do not press [DN] button.)

DK14, DK40i, All RCTUs Initialization None

Program 91-1 Overview

Program 91-1 makes slot code assignments to installed PCBs that do not have options - such as a PDKU without a Data Interface Unit or Off-hook Call Announce (OCA), the common control without a Dual-tone Multi-frequency Receiver (RRCS), K5RCU, QRCU3, etc.

Program 91-1 also sets physical and logical ports to their initialized settings - even if you previously reloca ted them. (See Progr am 01 and 02 for ini tial ized setting s.). P rograms 04 , 04, 05, 05, 09, or 71 are not affected.

CAUTION! Running Program 91-1 drops all calls.

Press LED Buttons 01 and 02. LEDs 01 and 02 must be ON.

LCD Displays:

Renumber and Reset

91 SELECT = 1

Important! To identify Program 03 PCB slot codes, run Program 91-1 after you install all

PCBs.

Notes

● You can run Program 91- 1 after s etting PCB opt ion codes wit h Program 03; thi s does not e rase

option codes. For example, if Slot 00 is assigned code 92, Program 91-1 will not erase the codes previously assigned with Program 03.

● If you install PCBs before initializing t he system with Program 91-9, it is not necessary to run

Program 91-1 to assign the Program 03 PCB slot codes for the installed PCBs. You must always run Program 03 to identify PCB options such as K5RCU, QRCU3, and RRCS codes 92, 93 and 94 and PDKU codes 61, 62, and 64, etc.

2-6 Strata DK Programming 5/99

Program 91-1 Example

Action (press buttons + LED Buttons) LCD Response

1. Use the LCD programming phone per Minimum Hardware Requirements on -14.

Initialization & Test

Program 91-1 – Automatic PCB Recognition and Port Renumber

No. N-N

Jan 20 Sun 06:43



Enter programming mode. (Do not press [DN] button.)

6SNU6SHDNHU+ROG

Access Program 91. System beeps after 6SNU6SHDNHU is pressed to indicate program number may be entered.

6SNU6SHDNHU

4. Prepare the system for a station port selection.

Press

Press LED Buttons 01 and 02 (LEDs turn ON)

Press

7. The telephone will exit the programming mode and button LEDs 01

and 02 will go out after a short delay.

1. N-N is the Program Telephone [DN].





+ROG

Program Mode

Program = 91

91 Select =

91 Select = 1

Renumber and Reset

91 Select = 1

Renumber and Reset

(Month Day Time)

Data Store

Initialization & Test

No. N-N

Strata DK Programming 5/99 2-7

Initialization & Test

Program 91-2 – Data Transfer from Temporary Memory to Working Memory

Processor Type: Program Type: Initialized Default:

   

6SNU +ROG 6SNU +ROG Program Telephone Exits Program Mode and Transfers Data

Enter programming mode. (Do not press [DN] button.)

DK14, DK40i, All RCTUs Initialization See individual programs

Program 91-2 Overview

Program 91-2 simulates turning system p ower OFF for five seconds then ON to transfer data from temporary memory to working memory.

This power OFF / power ON sequence is required when programming with a telephone or when using DK Admin/DK Backup. In these cases Program 03, 41-2, 50 and 76-1 data must be transferred from temporary to working memory.

Program 91-2 does not change or erase any programmed data including directory numbers set in Program 04 and *04 or logical/physical port assignments in Program 01 and 02.

CAUTION! Running Program 91-2 drops all calls and renders the system inoperative for

up to eight seconds.

Press LED Buttons 03 and 04. LEDs 03 and 04 must be ON.

LCD Displays:

Programming Taking Effect

91 SELECT = 2

2-8 Strata DK Programming 5/99

Program 92 – Initializing Misc. Backup RAM

Initialization & Test

Processor Type: Program Type:

Initialized Default:

   

Enter programming mode.

DK14, DK40i, All RCTUs Initialization - Includes: Initializing Speed Dial Number, VM ID Codes, Character

Message Memory, Timed Reminders, Digital Telephone Volume, Called ID, ANI, and Call Forward Backup RAM

See individual programs

Clear more data

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

SELECT = Press appropriate buttons as shown below.

Clears Station Speed Dial, Voice Mail ID Codes, and LCD memos assigned to Station Speed Dial numbers.

Clears System Speed Dial and LCD memos assigned to System Speed Dial numbers.

Clears Character Message Memory (Station and System) and User Name/Number Display.

Clears Timed Reminders.

Resets digital telephone volume levels to initialized settings, specifically, speaker volume levels for Internal Calls [DN], Tone/BGM, Busy Override (muted ring), and Ring volume to approximately mid-range on all DKTs. Program 92-5 does not affect digital telephone handset receiver volume levels. Use Program 27 to set off-hook digital telephone handset receiver volume levels.

End Program 92.

Exit programming mode.

Initialization & Test

+ROG Power OFF 5

Program 92 Overview

Program 92 clears a ll p re viously entered or ra ndom dat a (of the type list ed) but does not c le ar da ta in system Programs 00~99.

CAUTION! You must run Program 92 when first installing the system or an RCTU; if you

do not, the system could begin to operate erratically. Running Program 91-9 automatic ally runs Pr ogram 92 (1~9) to erase customer

data.

Notes

● Running Program 92-5 does not affect digital telephone handset receiver volume levels. Use

Program 27 to set off-hook handset receiver volume levels for digital telephones.

seconds; then Power ON

Clears Call Forward and Message Waiting Memory (all stations). Program 92-9 does not affect Call Forward External or Fixed Call Forward settings.

Strata DK Programming 5/99 2-9

Initialization & Test

Program 92 – Initializi ng Misc. Back up RAM

● Program 92-9 does not affect Call Forward External or Fixed Call Forward settings.

● You must powe r the system OFF then back ON to clear telephone LCD Call Forward Displ ays

and Call Forward button LEDs. Call Forward memory is clea re d when you run Program 92-9, even if system power is no t cycled.

Program 92 Example

Action (press buttons + LED Buttons) LCD Response

1. Use the programming LCD electronic or digital telephone. (See “Step

1: Check Min imum Hardware Requiremen ts” on Page 1-14.)

No. N-N

Jan 20 Sun 06:43



Enter programming mode. (Do not press [DN] button.) System beeps

6SNU6SHDNHU is pressed to indic ate prog ram nu mb er m ay

after be entered.

6SNU6SHDNHU+ROG

Access Program 92.

4. 6SNU6SHDNHU Prepare the system for selection of programs to initialize. For new

system installation perform all 1~4.

Select one of the following.

+ LED Buttons 01 & 03



Clears Station Speed Dial, Voice Mail ID codes, and LCD memos assigned to station speed dial numbers.

or...



+ LED Buttons 01 & 04

Clears System Speed Dial and LCD memos assigned to system speed dial numbers.

or...

 + LED Buttons 02 & 03

Clears Character Message Memory (station and system) and user name display.

or...

 + LED Buttons 02 & 04

Clears timed reminders.

Program Mode

Program = 92

Data Store

92 Select =

92 Select = 1 Each Dial Clr

92 Select = 2 Common Dial Clr

92 Select = 3 Msg Clr

92 Select = 4 Tmr Reminder Clr

or...

 + LED Buttons 01 & 05

Presets the Ring, Speaker, Mute Ring, and Intercom Tone, BGM, volume levels of all digital telephones to approximately mid-range.

or...

 + LED Buttons 03 & 04

Clears Call Forward and Mess ag e Waiting (R3) Memory except Fixed Call Forward Memory.

+ROG

LEDs lit in Step 5 turn off to secure data in system programming. Repeat Steps 4~6 until Step is completed.

1. N-N is the Program Telephone [DN].

92 Select = 5 DKT VR Initial

92 Select = 9 Back Up RAM Clr

92 Select = (1~0)

Data Programmed

2-10 Strata DK Programming 5/99

Initialization & Test

Program 92 – Initializing Misc. Backup RAM

Action (press buttons + LED Buttons) LCD Response

7. 6SNU6SHDNHU Prepare system for another selection (go back to Step 5) or exit

Program 92 (continue wit h Step 8).

+ROG

8. Initialized data in system memory (LEDs got out).

6SNU6SHDNHU

9. Exit Program 92. Enter another program number (see “Program 30 –

Station Class of Service” on Page 3-73) or exit programming mode (go

to Step 10). System beep s to indicate it is exiting Program 92.

10.

+ROG

Exit programming mode.

92 Select =

92 Select = ##

Data Programmed

Program =

No. N-N

Jan 20 Sun 06:43

Initialization & Test

Strata DK Programming 5/99 2-11

Initialization & Test

Program 00 – Part 1: Software Check

Processor Type: Program Type: Initialized Default:

   

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

DK14, DK40i, All RCTUs Test - Includes: Remote Maintenance Security Code Assignments None

Select = Code Password Codes (4 digits)

Select = Code Item

0 1 2 8 9

ROM Version (not programmable) 1st Level Password 2nd Level Password Software RAM Checksum (not programmable) Power Cycle Counter (not programmable)

DK424 software

VER=

Indicates RCTU Type

VER=

Indicates DK40i

Password or S/W

Check Codes

RA3X--KEYX

ROM Version

TAM4X--KEY 1

ROM Version

X = 1, 2, or 3

Indicates KKYS installed

LCD Display

Version = Password = Password = Sum = Counter =

VER=

WAM4X--KEY 1

Indicates DK14

ROM Version

Indicates QKYS installed

1830

DKT LCD Display RCTU Type Key Type Description

WMA4

TMA4

RAA3X

DK14

DK40i

RCTUA3

KEY 1

KEY 2

KEY 3

AA: Indicates built-in Auto Attendant software (RKYS1, KKYS, or QKYS installed).

ACD: Indicates Automatic Call Distribution software and AA (RKYS2 installed).

ACD/MIS: Indicates Automatic Cal l Dis trib uti on, Management Informati on System Software, plus AA and ACD (RKYS3 installed).

RBA3X

RCTUBA3/RCTUBB3

KEY 4

Open Architecture Interface (OAI) and AA, plus AA, ACD, and ACD/MIS (RKYS4 R3.2 installed).

RCA3X RCTUC3/D3 REA3X RCTU E3/F3

2-12 Strata DK Programming 5/99

Program 00 Part 1 - Overview

This program enables you to run various checks on the Strata DK System.

DK14: the QKYS feature key must be installed on the QRCU3 PCB to allow AA. DK40i: the KKYS feature key must be installed on the K5RCU PCB to allow AA. DK424: the RKYS feature ke y must be i nst al le d on the RCTU to allow AA, ACD, and ACD/MIS.

Code 0, ROM Version

Code 0 displays the software version of the system common control unit (RCTUA, RCTUB, RCTUBA/RCTUBB and RCTUC/RCTUD, RCTUE/F, DK40i Base KSU, or DK14KSU) and if installed on the RCTU, the RKYS, KKYS, or QKYS key type. See the Program 00 Record Sheet for an illus tration of soft ware displays. This information canno t be altered wi th this program.

Code 1, Level 1 Security Code

Use to assign a Remote Maintenance security code that allows entry to all programs and data.

Code 2, Level 2 Security Code

Use this program to assign a Remote Maintenance security code that allows entry to Programs 30~39, 77~89, and 30~31.

Initialization & Test

Program 00 – Part 1: Software Check

Initialization & Test

Important! When using a DK Admin PC, either Security Code (1 or 2) enables the DK Admin

user full access to all Strata DK programs. Always change Security Code 1 and Code 2 to pr eve nt una uthori zed programming changes by DK Admin users that may try to log-in remotely with the default security code: 0000.

Code 8, Software RAM Checksum and Code 9, Power OFF Counter

For factory purposes only.

Program 00 Part 1 - Example

Action (press buttons + LED Buttons) LCD Response

1. Use the programming LCD electronic or digital telephone. (See “First-

time Programming” on Page 1-14.)



Enter programming mode. (Do not press [DN] button.)

6SNU6SHDNHU+ROG

3. Speaker beeps to indicate when to enter program number. Access

Program 00.

6SNU6SHDNHU

4. Prepare system for a selection.

Select one of the following attributes:



Jan 20 Sun 06:43

Program Mode

Program = 00

00 Select =

No. N-N

Data Store



View the software version. This attribute can not be edited. or...

Strata DK Programming 5/99 2-13

00 Select = 0 RNAXNN-Key X

Note NN = The actual version number and letter. See Program 00 record sheet for details). X = 1, 2, or 3.

Initialization & Test

Program 00 – Part 1: Software Check

Action (press buttons + LED Buttons) LCD Response

1111

Define the Level 1 remot e maintenanc e security code from the System Record Sheet (four digits max imum ). Lev el 1 allo ws rem ot e acc es s to all programs and data. Default Level 1 security code is “0000.”

or...

1111

Define the Level 2 remot e maintenanc e security code from the System Record Sheet (four digits max imum ). Lev el 2 allo ws rem ot e acc es s to programs 30~39 and 77~89 only. Default Level 2 security code is “0000.”

or...



View the software RAM Checksum. This attribute can not be edited. The default checksum may change.

or...



View the RPSU Power Cycle Coun ter . T his attribute c an not be e dited. The counter indica tes the nu mb er of tim es pow e r is rem ov ed from the system after Program 00 was initialized via Program 90 or 91-9.

+ROG

Secure data in system programming. (Only works for “1” and “2”)

00 Select = 1 Password = 0000

00 Select = 2 Password = 0000

00 Select = 8 Sum = XXXXXXXXX

00 Select = 9 Counter = XXXX

00 Select = (0,1,2,8, or 9)

Data Programmed

6SNU6SHDNHU

7. Prepare system for another selection (go back to Step 5) or exit

Program 00 (continue wit h Step 8).

+ROG

8. Secure Program 00 data in system memory.

6SNU6SHDNHU

9. Exit Program 00. Enter another program number (see “Program 91-1

Example” on Page 2-7) or exit programming mode (go to Step 10).

System beeps to indicate it is exiting Program 00.

+ROG

10. Exit programming mode.

1. N-N is the Program Telephone [DN].

00 Select =

00 Select = ##

Data Programmed

Program =

No. N-N

Jan 20 Sun 06:58

2-14 Strata DK Programming 5/99

Program 00 – Part 2: Processor RAM Test

Initialization & Test

Processor Type: Program Type: Initialized Default:

DK14, DK40i, All RCTUs Test - Includes: Remote Maintenance Security Code Assignments None

General RAM Test

Note See “Program 00 Part 2 - Overview” on Page 2-16

   

Programming Telephone LCD Displays:

GENERAL RAM TEST

6SNU +ROG 6SNU +ROG Tests RAM (15 seconds downtime)

Display General RAM Test Results

   

6SNU +ROG 6SNU Programming Telephone LCD Displays:

DK424 DK14/DK40i

TEST 1 X=OK Y=OK TEST 1 =OK

or... or...

TEST 1 X=NG Y=NG X=00000 X=00000

Initialization & Test

TEST 1 =NG

Where: X = RCTUA, RCTUBA, RCTUC Y = RCTUD3, RCTUF OK = RAM is good NG = RAM is defective

An the appropriate (X or Y) RCTU PCB and retest RAM on the newly installed RCTU.

Replace the DK14 KSU or DK40i Base KSU if

Backup RAM Test

   

Programming Tel ephone LCD Displays:

BACKUP RAM TEST

6SNU +ROG 6SNU +ROG RCTU Tests RAM (15 seconds downtime)

X=NG or Y=NG RAM test result indicates a defective RCTU PCB; change

Test 1=NG.

Strata DK Programming 5/99 2-15

Initialization & Test

Program 00 – Part 2: Processor RAM Test

Display Backup RAM Test Results

   

6SNU +ROG 6SNU Programming Telephone LCD Displays:

DK424 DK14/DK40i

TEST 2 X=OK Y=OK TEST 1 =OK

or... or...

TEST 2 X=NG Y=NG X=00000 X=00000

Where: X = RCTUA, RCTUBA, RCTUC Y = RCTUD3, RCTUF OK = RAM is good NG = RAM is defective

X=NG or Y=NG RAM test result indicates a defective RCTU PCB; change

An the appropriate (X or Y) RCTU PCB and retest RAM on the newly installed RCTU.

Replace the DK14 or DK40i Base KSU if

Program 00 Part 2 - Overview

Use this program to test the RAM on system processor. If a RAM test error occurs during this test, the processor causing th e error should be replac ed. In the case of t wo-PCB proce ssors, isol atio n of a RAM failure is indicated on the programming telephone X or Y (see above).

If the DK14 or DK40i processor fails the RAM test, the Base KSU must be replaced.

TEST 2 =NG

Test 1=NG.

CAUTION! Running each RAM test drops all calls and interrupts telephone service for 15

seconds.

Note Running Program 00 RAM tests do not change or erase any customer data.

2-16 Strata DK Programming 5/99

System & Station 3

This chapter gives you programming information for the Strata DK system and its stations.

Program 01 – Station Logical Port Display and/or Change

Processor Type: Program Type: Initialized Default:

To Save existing Logical Port

   

SELECT = P hysical Port Number The logical port number associated with

the physical port displays after the physical port number is entered.

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

Processor [PDN] Port Range Processor [PDN] Port Range

DK14 000~009 RCTUBA/BB 000~079

DK40i 000~027 RCTUC/D 000~239

RCTUA 000~031 RCTUE/F 000~335

Program 01 Overview

Program 01 enables you to enter a physical port to display the associated logical port. You then have the option to assi gn a n ew logic al por t to th e physic al por t. (To return ports to their ini tial ized settings, see Programs 90 and 91.)

DK14, DK40i, All RCTUs Station Logical port number = physical port number

Program 90, 91-1, or 91-9 initializes Program 01

6SNU

Enter new Logical Port to change existing Logical Port

System & Station

Note Record port locations on Program 04 record sheet.

Strata DK Programming 5/99 3-1

System & Station

Program 02 – Station Physical Port Display and/or Change

Processor Type: Program Type: Initialized Default:

To Save existing Physical Port

   

SELECT = Logical Port Number The physical port number associated

with the logical telephone port displays after the logical port number is entered.

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

Processor [PDN] Port Range Processor [PDN] Port Range

DK14 000~009 RCTUBA/BB 000~079

DK40i 000~027 RCTUC/D 000~239

RCTUA 000~031 RCTUE/F 000~335

Program 02 Overview

Program 02 enables you to enter a logical port to display the associated physical port. You then have the option to assi gn a n ew physic al port t o th e logic al por t. (To return ports to their ini tial ized settings, see Programs 90 and 91.)

DK14, DK40i, All RCTUs Station Logical port number = physical port number

Program 90, 91-1, or 91-9 initializes Program 02

6SNU

Enter new Physical Port to change existing Physical Port

Notes

● Record port locations on Program 04 record sheet.

● The system allows only like ports to be reassigned (see below).

Allowed Not Allowed

Digital-to-Digital Ports (KCDU-QCDU-PDKUPDKU-RDSU Ports)

Electronic-to-Electronic Ports (PEKU-PEKUPESU Ports)

Standard Tel to Standard Tel Ports (QSTUKSTU-PSTU-RSTU-PESU-RDSU/RSTS)

● RCIU/RCIS circuit assignments to CO lines are not affected by Program 01 and 02.

Attendant Console (DK424 only), DSS, BGM or Amplified Conference Ports should not be reassigned

Door Phone Ports (004 , 01 2, 020, 028) should not be reassigned

Tie/DID Line Ports – should not be reassigned PDKU to PEKU – cannot be exchanged PSTU to PDKU – cannot be exchanged PEKU to PSTU – cannot be exchanged

3-2 Strata DK Programming 5/99

Program 03 for DK14 – Slot Assignments

When DK14 is powered ON, Program 03 automatically assigns the correct codes for installed PCBs. No record sheet is needed. Refer to the following table for PCB slot and slot code information:

DK14 Base KSU

System & Station

COU

and QCDU2

001~004

QSTU2 None

Slot Number

PCB Code

PCB Type

Options

Station Numbers

CO Line Numbers

WMAU DKU

00 11 12 13 14

91 or 92 62 11 00 or 31 00

QRCU3

OCA/DIU

000~007 008~009

Notes

● In the DK14 software: QCDU2 digital ports are considered to be installed in slot 11. QCDU2

CO lines are considered to be installe d in slot 12.

● opt=QRCU3

● opt=Always assigns 8 ports (000~007), digital ports (OCA/DIU). No DSS allowed.

● Always assigns 4 CO lines

● Always assigns 2 ports (008, 009) standard telephone ports

System & Station

Strata DK Programming 5/99 3-3

System & Station

Program 03 for DK40i – Flexible PCB Slot Assignments

Processor Type: Program Type: Initialized Default:

DK40i System PCB codes of PCBs installed prior to running Program 91-1 or Program 91-9

Code 00 for empty slots (15~18), Base KSU has codes for PCBs

more codes

   

SELECT = Slot Number (00, 11~18) CARD = PCB Code (See Reference Table)

6SNU +ROG 6SNU + ROG

DK40i Base KSU

TBSU,

TCOU

or TDDU

00, 11,

16, or 77

KSTU2 TCIU2

Slot Number

PCB Code

PCB Type

Options

Station/BRI

Port Numbers

CO/DID/BRI

Line

Numbers

TMAU2 DKU

00 11 12 13 14

91, 92 or

DK40i Expansion KSU

Cabinet Label

Slot Number

PCB Code

PCB Type

Options

Station/BRI

Port Numbers

CO/Tie/DID/BRI

Line Numbers

Notes

● For systems containing ISDN PCBs, immediately after running

Program 03, make sure to run Program *60 to identify all station (NT) and CO (TE) BRI circuits for each RBSU/RBSS and TBSU installed. Program *60 causes station port and CO line shifting on PCBs installed in higher slots that follow the BRI PCBs.

● Consult DK40i configuration section to check that the DK40i is

configured properly.

04 05 06 07 15 16 17 18

Turn System Power OFF (5 sec) then ON

...or

Run Program 91-2

PCB Code Reference Table

PCB Fixed Slot Code Ports/Type

Common Control 91 None Common Control w/K4RCU3 92 4 DTMF/ABR Common Control w/K5RCU

or K5RCU2 PIOU/PIOUS/RSSU/PEPU 41 None PEKU 21 8 EKT PEKU with EOCU 22 8 EKT PEKU with DSS 23 8 EKT PEKU with EOCU, DSS 24 8 EKT PESU 25 2 SLT/4 EKT PESU with EOCU 26 KSTU2/RSTU2/Stratagy DK 31 4 SLT/8 SLT/

TCOU/PCOU/RCOU/RGLU2 11 4/CO RCOU + RCOS 17 8 Loop CO Base Unit DKT CKTs, PDKU,

and RWIU Base Unit DKT CKTs

& PDKU w/ DIU or SP-OCA

Base Unit DKT CKTs and PDKU with DSS (w/ or w/o DIU or SP-OCA)

KCDU 65 2/CO, 4 DKT KCDU SP-OCA or DIU 66 2/CO, 4 DKT RDSU (RSTS) 27 4 DKT/4 SLT RDSU (RSTS) with DIU or

SP-OCA RDDU/TDDU 16 4 DID Lines REMU 13 4-Tie Lines RCIU2/RCIS/TCIU2 81 4 or 8 Caller ID TBSU or RBSU 77 2 BRI S/T RBSU/RBSS 78 4 BRI S/T TSIU No Code Required None 00 None

98 5 DTMF/ABR

8VM

61 8 DKT

62 8 DKT

64 8 DKT

28 4 DKT/4 SL T

3-4 Strata DK Programming 5/99

Program 03 for DK40i - Overview

Program 03 tells the system what type of optional PCBs are installed in the Expansion KSU. You must run Program 03 aft er instal ling PCBs wi th option s such as OCA, DIU, etc. Also, run Progr am 03 for each PCB slot when installing a PCB in that location.

It is not necessary to run Program 03 for slots 00~14. The DK40i automatically assigns the Base KSU PCBs if they are installed when system power is turned ON. However, if DSS is required on the Base KSU’s DKT circuit 8, you must run Program 03 to assign code 64 to slot 11. If universal PCBs are installed, Program 91-1 and 91-9 automatically assign the appropriate PCB codes to the installed slots. But, Programs 91-1 or 91-9 do not assign option codes (such as OCA, DIU, etc.).

Codes allowed in DK40i Exp ansion KSU: 11, 13, 16, 21~28, 31, 41, 61~62, 64~66, 77, 78, 91, 92 , and 81.

CAUTION! Running Program 91-9 erases Program 03 option codes; Program 91-1 does

not.

Important! After completing Program 03 set the configuration in memory by running OFF and

wait five seconds before turning it back ON.

System & Station

Program 03 for DK40i – Flexible PCB Slot Assignments

The Program 03 record sheet is the main record for the hardware configuration of the entire system. It provides space to record station ports assigned to the station, Tie, and DID line PCBs and line numbers assigned to the ground loop start, CO, Tie, and DID line PCBs. Use the PCB Code Reference Table on the Program 03 record sheet to dete rmine the proper opt ion code for each PCB with an option.

The DK40i Base KSU is divided into four fixed slots, even through the unit has no slots per se.

♦ Slot 00 represents the system’s common control (TMAU2) and optional K4RCU3, K5RCU, or

K5RCU2

♦ Slot 11 contains the KSU’s eight digital circuits/ports (DKU) ♦ Slot 12 contains the KSU’s four optional CO or DID line circuits (TCOU or TDDU) or two

BRI (TBSU) circuits

♦ Slot 13 contains the four optional standard telephone circuits KSTU2 ♦ Slot 14 contains four optional Caller ID circuits for TCOU (TCIU2)

DK40i Slots 15~18 (Expansion KSU Assignment Criteria)

♦ Allowed PCBs: PDKU, RDSU/RSTS, RSTU, RSTU2, PSTU, PEKU, PESU, KCDU, RCOU/

RCOS, RGLU2, RCIU2/RCIS, RWIU, PCOU, RDDU, REMU, PEMU, PIOU, PIOUS, RSSU, PEPU, Stratagy DK.

Note Some PCBs cannot be installed in slot 18 (see Chapter 2 – DK40i Configuration).

♦ Expansion KSU PCBs must be installed in the slots specifie d in Tables 2-9~2-15 or the system

may not operate properly. (See tables in Chapter 2 – DK40i Configuration of the Strata DK Installation and Maintenance Manual.)

♦ Slots 15 and 16 support Speaker OCA and RPCI/DIU Data Switc hin g; sl ot s 17 and 18 do not.

All slots support Handset OCA and RPCI-DI TAPI operation.

♦ On DK40i, RCIU2 must be installed in slot 17; RCIU1 cannot be used. ♦ The RWIU must be installed in slot 15 and slot 16 must be vacant to support 9 to 16 wireless

handsets. It can be installed in any expansion slot to support 1~8 wireless handsets.

♦ If the RW IU supports 9 to 16 handsets, program code 61 in slot 15 and 16.

System & Station

Strata DK Programming 5/99 3-5

System & Station

Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments

Processor Type: Program Type: Initialized Default:

All RCTUs System PCB codes of PCBs installed prior to running Programs 91-1 or 91-9;

Code 00 for empty slots

   

SELECT = Slot Number (00, 01, 11~78) CARD = PCB Code (See Reference Table)

6SNU +ROG 6SNU + ROG 6SNU +ROG 6SNU +ROG

DK424 Base Cabinet 1

Slot Number

PCB Code

PCB Type

Options

Station/Tie/DID/ISDN

Port Numbers

CO/Tie/DID/ISDN Line Numbers

(R11)

DK424 Expansion Cabinet 2

Slot Number S21 S22 S23 S24 S25 S26 S27 S28

PCB Code

PCB Type

Options

Station/Tie/DID/ISDN

Port Numbers

CO/Tie/DID/ISDN Line Numbers

more codes

Turn System Power OFF (5 sec) then ON.

or...

Run Program 91-2

(RCTU)

S11 S12 S13 S14 S15 S16

DK424 Expansion Cabinet 3

Slot Number S31 S32 S33 S34 S35 S36 S37 S38

PCB Code

PCB Type

Options

Station/Tie/DID/ISDN

Port Numbers

CO/Tie/DID/ISDN Line Numbers

DK424 Expansion Cabinet 4

Slot Number S41 S42 S43 S44 S45 S46 S47 S48

PCB Code

PCB Type

Options

Station/Tie/DID/ISDN

Port Numbers

CO/Tie/DID/ISDN Line Numbers

3-6 Strata DK Programming 5/99

DK424 Expansion Cabinet 5

Slot Number S51 S52 S53 S54 S55 S56 S57 S58

PCB Code

PCB Type

Options

Station/Tie/DID/ISDN

Port Numbers

CO/Tie/DID/ISDN Line Numbers

DK424 Expansion Cabinet 6

Slot Number S61 S62 S63 S64 S65 S66 S67 S68

PCB Code

PCB Type

Options

Station/Tie/DID/ISDN

Port Numbers

CO/Tie/DID/ISDN Line Numbers

DK424 Expansion Cabinet 7

System & Station

Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments

Slot Number S71 S72 S73 S74 S75 S76 S77 S78

PCB Code

PCB Type

Options

Station/Tie/DID/ISDN

Port Numbers

CO/Tie/DID/ISDN Line Numbers

DK424 PCB Codes

PCB Code Ports/Type PCB Code Ports/Type

RCOU, RGLU2 11 4 Gnd./Loop Lines RDTU 71 8 T1 Channels

RCOU/RCOS 17 8 Loop CO Lines RDTU 72 16 T1 Channels

RDDU 16 4 DID Lines/4 Stations RDTU 73 24 T1-channels REMU 13 4 Tie Lines/4 Stations RCTU 91 None PEKU 21 8 Stations RCTU (with 4-CKT RRCS) 92 None

PEKU (EOCU) 22 8 Stations RCTU (with 8-CKT RRCS) 93 None

PEKU w/DSS 23 8 Stations RCTU (with 12-CKT RRCS) 94 None

PEKU (DSS, EOCU) 24 8 Stations NONE 00 00

PESU 25 6 Stations RATU 51 4 Stations

PESU (OCA) 26 6 Stations RSIU 49 I/O Interface

RDSU/RSTS 27 8 Stations RCIU2/RCIS 81 8 CKT, Caller ID

RDSU/RSTS (OCA, DIU) 28 8 Stations Stratagy DK 31 8 VM Ports

RSTU2 31 8 Stations RBUU without RBUS 75 2 U Interfaces

PIOU, PIOUS/ RSSU, PEPU 41 Remote Maintenance (TTY) RBUU with RBUS 76 4 U Interfaces

PIOU/PIOUS/RSSU 42 MIS for ACD (TTY) RBSU without RBSS 77 2 S/T Interfaces

PIOU/PIOUS/RSSU 43 SMDI VM Interface (TTY) RBSU with RBSS 78 4 S/T Interfaces

PDKU2, RWIU 61 8 Stations RPTU Interface Card 79 PRI Interface

PDKU2 (OCA, DIU) 62 8 Stations

PDKU2 (DSS, OCA, DIU) 64 8 Stations

(4 stations/4 CO lines)

(8 stations/8 CO lines)

(4 stations/4 CO lines)

(8 stations/4 CO lines)

(24 CO lines)

See the following text for specific ins tallation rules on the abov e PCBs.

System & Station

Strata DK Programming 5/99 3-7

System & Station

Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments

Program 03 for DK424 - Overview

Program 03 tells the system what type of optional PCBs are installed. The Program 03 record sheet is the main record for the hardware configuration of the entire

system. It provides space to record station ports assigned to the station, Tie, and DID line PCBs and line numbers assigned to the ground loop start, CO, Tie, and DID line PCBs.

Use the DK424 PCB Code table on Page 3-7 to determine the proper option code for PCBs with options. You must run Program 03 after installing PCBs with options such as OCA, RRCS, DIU, etc. Also, run Program 03 for the slot of each new PCB when installing a new PCB in an existing installation.

If universal PCBs are install ed, Progr am 91-1 and 91-9 aut omatic ally ass igns the appropri ate PCB codes to the installed slots. But, they do not assign option codes (such as OCA, PDIU, RRCS, etc.).

CAUTION! Running Program 91-9 erases Program 03 option codes; Program 91-1 does

not.

Important! After completing Program 03 set the configuration in memory by running Program

91-2 or turn the base cabinet power supply switch off and wait five seconds before turning it back on.

Expansion slots 7 and 8 can only be used if the following equipment is installed: DK424 Base (with RCTUE/F and MBJU removed) and the DK424 Expansion.

See Chapter 4 – DK424 Configuration (Strata DK Installation and Maintenance Manual) to determine PCB slot placement.

PIOU/PIOUS/RSSU

Codes 41, 42, and 43 assigns PIOU/PIOUS RSSU TTY port as Remote Maintenance, MIS for ACD, and SMDI respectively; SMDR, Pagin g, Relay Cont rol, and ot her miscella neous opti ons are active on the PIOU/PIOUS that has the lowest numbe r code (41, 42 or 43) in the syste m. Codes set for RSIU/RSIS/RMDS in Program 76 have priority over codes 41, 42, and 43.

Piggyback PCB / Speaker OCA / Data Interface Unit Options

Run Program 03 to assign codes for all options except RCOS. Program 91-9 erases option codes assigned with Program 03; Program 91-1 does not erase option codes already programmed. After completing all Program 03 data entry, run Program 91-2 or cycle system power to transfer Program 03 data into working memory.

3-8 Strata DK Programming 5/99

RCIU/RCIS or RCIU2/RCIS

When installing RCIU2/RCIS, enter the Caller ID circuit n umbers on the re cord sheet in place of the CO line number. Each RCIU2/RCIS slot uses eight Caller ID circuits. RCIU2/RCIS circuit numbers are assigned automatically in numerical order (001~200) starting with the lowest slot number, to the highest RCIU2/RCIS slot number in 8-circuit increments.

Important! If more than four circuits are needed, never install an RCIU without an RCIS.

On DK424, RCIU2/RCIS can be installed in any universal slot except slot 11 or if RSIU is installed, slot 12; they do not have to be installed adjacent to corresponding CO lines. Refer to Program *50 to manually assign RCIU2/RCIS circuits to CO line circuits.

RWIU

Code 61 must be set for all RWIU slots including slots that ar e vacant becaus e they su pport RWIU channels 09~32.

RCTU

The table below gives you slot locations and PCB Code Assignments for all RCTUs.

System & Station

Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments

RSIU

Processor R11 Slot

RCTUA No Y es 00 91~94

RCTUB No Y es 00 91~94 RCTUBA Yes No 00 91~94 RCTUBB No Yes 01 91

RCTUC Yes No 00 91~94

RCTUD No Y es 01 91~94

RCTUE Yes No 00 91~94

RCTUF No Yes 01 91~94

PCB Codes:

RCTU Slot

Cabinet 1

Slot Code

PCB Code

Assignment

91=No RRCS 92=4 -circuit RRCS 93=8 -circuit RRCS 94=12 -circuit RRCS

Note When using RCTUA, Slot 15 and 16 does not support Speaker OCA or DIU Data

Switching. RCTUA does not support ACD, ACD/MIS, RS-232 Voice Mail Integration (SMDI), and attendant console featur es.

If an RSIU is installed in base cabine t slot 1 1, you must connect the prog ramming stati on to circuit 6 in slot 12. In this case, a PDKU or PEKU shou ld be installed in slot 12 an d Station Port Number 000~007 will be in slot 12.

System & Station

If an RSIU is not installed, you must connect the programming station to circuit 6 in slot 11 (Port

005) and/or circuit 6 in slot 12 (port 013). The station must be a 20-button digital LCD or electronic LCD telephone. Also, if an RSIU is not installed, install a PDKU or PEKU in slot 11.

Strata DK Programming 5/99 3-9

System & Station

Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments

Program 03 Example

Action (press buttons + LED buttons) LCD Response

1. Use an LCD programming phone per Minimum Hardware Requirements on Page 1-14.



Enter programming mode. (Do not press [DN] button.)

6SNU6SHDNHU+ROG

3. Access Program 03. System beeps after 6SNU6SHDNHU is

pressed to indicate program number may be entered.

6SNU6SHDNHU

4. Prepare the system for a selection.

5. Dial a PCB slot number (00~78 for DK424 or 00-18 for DK40i) using the dial pad.

The system defaults as follows:





Initialized default assigns slot 00 and 01 to be a non-optioned RCTU without RRCS DTMF receivers, or DK40i Base without K4RCU3, K5RCU, and K5RCU2.



Initialized default assigns slot 11 to be a non-optioned PDKU without DSS console or OCA (Code 61).

a (DK424), a (DK40i)

Initialized default assigns slot 12~78 to be empty (Code 00).

No. 205

Jan 20 Sun 06:43

Program Mode

Program = 03

Data Store

03 Select =

03 Select = (00~78) Card = (91, 62 or 00)

03 Select = 00 (Slot Number) Card = 91

03 Select = 11 (Slot Number) Card = 61

03 Select = 12~78 (Slot

Number)

Card = 00

a

6. Dial the PCB code recorded on the record sheet. Refer to the PCB

code reference table on Program 03 record sh eet for a definition of the codes.

+ROG

7. Secure data in system programming.

6SNU6SHDNHU

8. Prepare system for another selection (go back to Step 5) or continue

with Step 9.

+ROG

9. Secure Program 92 data in system memory.

6SNU6SHDNHU

10. Exit Program 92 (system beeps). Enter another program number or

exit programming mode (go to Step 11).

+ROG

11. Exit programming mode.

12. To secure Program 03 entries, Power off for five seconds, then power on, or run Program 91-2.

03 Select = (00~78) Card = (00~97)

03 Select = (00~78)

Data Programmed

03 Select =

92 Select = ##

Data Programmed

Program =

No. 205

Jan 20 Sun 06:58

3-10 Strata DK Programming 5/99

System & Station

Program *03 for DK424 – Cabinet Type Identification

Processor Type: Program Type: Initialized Default:

   

SELECT =

(Cabinet No. 1~7)

1 (Base) 2 (1st Expansion) 3 (2nd Expansion) 4 (3rd Expansion) 5 (4th Expansion) 6 (5th Expansion) 7 (6th Expansion) 1 only

6SNU

SELECT = Cabinet No. (1~7)

CABINET = 1 or 2 (type) Type 1 (DK424) Type 2 (DK280)

Cabinet Ty pe

RCTUE/F only System All cabinets = 1

+ROG 6 S NU + ROG 6SNU +ROG 6SNU +ROG



Turn System Power OFF (5 sec) then ON.

or...

Run Program 91-2

Expansion Cabinet Universal PCB Slot Availability

(1 or 2)

Case 1

RCTUE/F in DK424 Base Cabinet with MBJU removed

Expansion Cabinet (max 6) Universal PCB Slots

DK424 1~8 available DK280 1~6 available

Case 2

RCTUE/F in DK280 Base Cabinet

Expansion Cabinet (max 5) Universal PCB Slots

DK424 1~6 available DK280 1~6 available

System & Station

Program *03 - Overview

You must run this program when using the RCTUE/F processor. It identifies which type of cabinets are instal led (DK424 or DK28 0). The RCTUE/ F process or can b e instal led in a DK424 or DK280 base cabinet. The expansion cabinets can be any combination of DK424 and DK280 except the seventh expansion cabinet must be a DK424.

The DK280 expansion cabinet can only support six universal PCB slots in any possible configuration.

The DK424 expansion cabinet supp orts eight universal PCB slots on ly if the RCTUE/F i s installed in a DK424 base cabinet and the MBJU jumper is removed from the DK424 base cabinet backplane.

Strata DK Programming 5/99 3-11

System & Station

Program 04 – Station Logical Port [PDN] Assignment

Processor Type: Program Type: Initialized Default:

DK14 Record Sheet

   

SELECT = Station Logical Port Number(s) (see table below)

Physical

Ports

000 000 001 001

002

003

004 004 005 005

006 006 007 007

008 008

009

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

Modular Jack

Location Record

DK14, DK40i, All RCTUs Station See [PDNs] in the record sheets

Logical

Ports

002 003

009

[PDNs]

(Initialized)

(10) (11) (12) (13) (14) (15)

(16) (17)

(18) (19)

Telephone

[PDN] (1~4 digits)

Port Type for Different Base Configurations

KSU 1st QCDU2 2nd QCDU2 QSTU2

4 - Digital

Ports

2 -Digital

Telephone

Ports

2 - Digital

Telephone

Ports

2 - Standard

Telephone

Ports

1. Suppor ts a Digital Telephone or a DDCB Door Phone Control Box.

2. Suppor ts Alternate Background Music (BGM).

DK40i Record Sheet

   

SELECT = Station Logical Port Number(s) (see table below)

Important! Refer to Chapter 2 – DK40i Configuration before installing PCBs in slots 15~18.

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

[PDN] (1~4 digits)

Logical Ports (Initialized)

3-12 Strata DK Programming 5/99

Program 04 – Station Logical Port [PDN] Assignment

Expansion Slot Configuration Record1: Slot 15 ______ Slot 16 ______ Slot 17 ______ Slot 18 ______

Port Type for Different Base Configurations

Physical

Ports

000 000 001 001 002 002 003 003 004 004 005 005 006 006 007 007 008 008

009 009 010 010 011 011 012 012 013 013 014 014 015 015 016 016 017 017 018 018 019 019 020 020 021 021 022 022 023 023 024 024 025 025 026 026 027 027

Modular Jack

Location Record

Logical Ports

[PDNs]

(Initialized)

(10) (11) (12) (13) (14) (15) (16) (17) (18)

(19) (20) (21) (22) (23) (24) (25) (26) (27) (28) (29) (30) (31) (32) (33) (34) (35) (36) (37)

TCOU or TDDU

Base Slot 11

8 - Digital

Telephone

Ports

Expansion

Slots 15~18

TCOU, TBSU2

TDDU+KSTU2

Base Slot 11

8 - Digital

Telephone

Ports

Base Slot 13

4 KSTU2 Ports Base Slot 12

Expansion

Slots 15~18

TBSU TBSU+KSTU2

Base Slot 11

8 - Digital

Telephone

Ports

Base Slot 12

TBSU CKT 1

2 Ports

TBSU CKT 2

2 Ports

Expansion

Slots 15~18

System & Station

Base Slot 11

8 - Digital

Telephone

Ports

Base Slot 12

TBSU CKT 1

2 Ports

Base Slot 12

TBSU CKT 2

2 Ports

Base Slot 13

4 KSTU2 Ports

Expansion

Slots 15~18

System & Station

1. Expansion slots 15~18: See DK40i Configuration tables in Chapter 2 of the Strata DK Installation and Maintenance Manual.

2. TBSU circuits configured for line- side BRI.

3. If TBSU circuits that are set as station-side in Program *60, use two station ports per circuit. TBSU circuits that are set to line-side do not use station ports.

Strata DK Programming 5/99 3-13

System & Station

Program 04 – Station Logical Port [PDN] Assignment

DK424 Record Sheet

   

SELECT = Station Logical Port Number(s)

Processor [PDN] Port Range Initialized [PDNs] DISA Port R e ser ve d fo r Sp ec ial Fu nc tio n s

RCTUA 000~031 200~231 039 032~039

RCTUBA/BB 000~079 200~279 089 080~089

RCTUC/D 000~239 200~239 249 240~249

RCTUE/F 000~335 100~435 344 336~349

Physica

l Ports

Modular Jack

Location

Record

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

Press [PDN] or Button LED 01 to erase (1~4 digits)

Logical

Ports

[PDN]

Cabinet and Slot

Number

Physica

l Ports

Modular Jack

Location

Record

Logical

Ports

[PDN]

Cabinet: ______ Slot: ______

Cabinet and Slot

Number

Cabinet: ______ Slot: ______

3-14 Strata DK Programming 5/99

Program 04 Overview

Program 04 assigns the Primary Dir ectory Number [PDN] to ea ch telephone (l ogical port). [PDNs] can be one to four digits. [PDNs] must not conflict with Phantom Direc tor y Numbers [PhDNs] or, DK424 Distributed Hunt Directory Numbers set in Program 04.

[PDNs] can be changed using Program 04, but door phone and modem numbering cannot.

● Door phone standard numbering is #151~#159 and #161~#163; the internal mod em (IMDU or

RMDS) is #19 (DK40i and DK424).

● [PDNs] cannot begin with the digits 41~49 because 44 is the substitute code to rotary dial the

“#” in feature access codes.

Only the first digit of a feature code can be changed with Program 05. The system automatically assigns door phone station numbers if a door phone is specified in Program 77-1. [PDN] assignments are flexible so that each station can have up to four assigned digits.

All Strata DK telephone user guides are written using the standard default access codes and [PDNs]. If desired, a telephone accompanying a DSS console can have an [PDN] of 0 or 01, etc., without conflict.

If you make no assignment in Program 04, the system, upon powering up automatically assigns eight [PDNs] for each s tati on PCB inst alle d and fou r logi cal st atio n ports for e ach PEMU, REMU, RDDU, and RATU PCB.

System & Station

Program 04 – Station Logical Port [PDN] Assignment

Each DK424 RDTU, Tie, and DID cha nnel is als o assigned a stat ion port. This is done in seque nce of ascending slot numbers for station port numbers 008 and up.

DK424 Attendant consoles rings on the ICI “

” button for Dial “0” calls, and on the [PDN] when

the [PDN] assigned to the console (station) port in this program is dialed. Peripheral Devices other than telephones or DIUs can be connected to the ports listed below. If a

peripheral device i s connect ed to a Phys ical Port , the Logi cal Port mus t have th e same port number as the Physical Port. See the following table.

Logical &

Physical Ports

00 DK40i Digital telephone associated with DSS console.

02, 03 DK14 Digital Door phone/lock control unit (DDCB).

04, 12, 20 DK40i Digital Door phone/lock control unit (DDCB).

07, 015, 027 DK40i Digital Direct Station Selection Console (DDSS).

10 DK14 DISA port number used for Toll Restriction Class and Verified/Forced 35 DK40i 09 DK40i Separate background Music Source (KSTU2 required in Base KSU).

00, 08, 020 DK40i

00, 13, 17 DK40i DK40i: Separate Background Music Source (PEKU, PESU, or PSTU/

09 DK14 31 DK40i IMDU modem.

System Peripheral Device

Account Code assignmen t.

Digital telephone associated with DSS console (PDKU/Expansion Unit required).

Electronic telephone associated with DSS console (PEKU/Expansion Unit required).

Expansion Unit required). DK14: QSTU2 required.

System & Station

Strata DK Programming 5/99 3-15

System & Station

Program 04 – Station Logical Port [PDN] Assignment

Program 04 Example

Action (press buttons+LED buttons) LCD Response

1. Use an LCD programming phone per Minimum Hardware Requiremen ts in Chapter 1 - Overview.

No. N-N

Jan 20 Sun 06:43

****

Enter programming mode. (Do not press the [DN] button.)

6SNU6SHDNHU+ROG

3. Access Program 04. The speaker beeps to indicate when to enter a

program number.

6SNU6SHDNHU

4. Prepare the system for a selection.

a

Select a port number (use three digits plus #).

6. ;;;; Enter the port’s station number (up to four digits) from the record

sheet.

Note

7. +ROG Secure data in system programming.

6SNU6SHDNHU

8. Prepare the system for another selection (go back to Step 5) or

continue with Step 9.

9. +ROG Secure Program 04 data in system memory.



Station numbers must not exceed four digits, or conflict with feature access codes listed in Program 05 record sheet.

Program Mode

Program = 04

Data Store

04 Select =

04 Select = 000 INT = N-N

04 Select = 000 ~239 INT = XXXX

04 Select = (000~335)

Data Programmed

04 Select =

00 Select = ##

Data Programmed

6SNU6SHDNHU

10. Exit Program 04 (system beeps). Enter another program number or

continue with Step 11.

11. +ROG Exit programming mode.

1. N-N = program telephone [PDN]

Program =

No. N-N

Jan 20 Sun 06:58

3-16 Strata DK Programming 5/99

Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls

System & Station

Processor Type: Program Type: Initialized Default:

   

SELECT = [PhDN] or DH [DN] Port Number (see table below) To erase existing [PDNs], enter XXX (low port [PDNs] cannot be done in this manner.

Processor [PhDN] Port Range Initialized [PhDN] DH [DN] Port Range Initialized DH [DN]

DK14 500~509 50~59 900~915 850~865

DK40i 500~527 50~77 900~915 850~865

RCTUA 500~531 500~531 900~915 850~865

RCTUBA/BB 500~579 500~579 900~915 850~865

RCTUC/D 500~739 500~739 900~915 850~865 RCTUE/F 500~835 450~785 900~915 850~865

[PhDN] or DH [DN]

Port XXX

6SNU

high port). Adding a new range of



[PhDN] or DH

DK14, DK40i, all RCTUs Station See the legend below

+ROG 6 S NU +R OG 6SNU +ROG 6SNU +ROG



Initialized

[DN] (YYYY)

XXX



[PhDN] or DH [DN]

Port XXX

Initialized

[PhDN] or DH

[DN] (YYYY)

[PhDN] or DH [DN] assigned to port number (1~4 digits, see table below)

Press LED Button 01 to erase [PhDNs] and DH[DNs].

[PhDN] or DH [DN]

Port XXX

Initialized

[PhDN] or DH

[DN] (YYYY)

System & Station

Strata DK Programming 5/99 3-17

System & Station

Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls

Program *04 Overview

Program *04 assigns the system Phant om Directory Numbe rs [PhDNs] a nd Distri buted Hunt (D H) Group [DNs].

All DK systems provide 16 DH groups. [PhDNs] and DH [DNs] can be one to four digits. [PhDNs] and DH [DNs] cannot conflict with each other, or be the same as Primary Directory

Numbers assigned in Program 04. [PhDNs] can not conflict with, or be the same as Distributed Hunt Directory Numbers assigned in this program. Default [PhDNs] and DH [DNs] are shown in the legend above the record sheet.

Note

● [PhDNs] and DH [DNs] cannot have 41~49 as the first two digits because 44 is the substitute

code to rotary dial the “

● See Program 09 or 71 for DID line call routing to DH Groups; see Programs 81~89 or

Ground/Loop start CO line call routing to DH Groups.

” in feature access codes.

3-18 Strata DK Programming 5/99

Program 05 – Flexible Access Code Numbering

System & Station

Processor Type: Program Type: Initialized Default:

   

Default Access

Code

Unused

Voice First/Tone First (Dial 1-N/A) Door Phones: (#151~#159; #161~#163)

IMDU or RMDS Access: DK424 and DK40i (#19) Default [PDNs] and Park Orbits (see Program 04)

Default [PDNs] and Park Orbits (see Program 04) Busy Override (Dial 2-N/A)

Do Not Disturb Override (Dial 2-N/A) Default [PDNs] and Park Orbits (see Program 04)

Executive Override (Dial 3-N/A) All Call Voice Page (#30)

All Call Voice Page with External Spkrs (#39) RCTUE/F Ext Page Zones #351~#358

DK14, DK40i, All RCTUs System See record sheet

6SNU +ROG 6SNU + ROG 6SNU +ROG 6SNU +ROG

SELECT = Access Code (1~9) See the table below for standard access codes.

(N/A = Not Affected/ Cannot Change)

Features Affected

SPECIAL DIAL = New Access Codes The first digit of access codes can be replaced by 2 digits. Press LED Button 01 to enter blanks.

Station LCD Messages (10~19-N/A) Station Speed Dial (100~139-N/A) RCTUE/F Station Speed Dial Set (10~49-N/A) RCTUA, BA/BB,

C/D

ACD Ports (*04, *09, 71) Off-hook Call Announce (2-N/A) RCTUE/F System Speed Dial (200~999)

RCTUA~C/D External Page Zones 1~4 (#35~#38) Group Page (Internal) (#311~#318) Park + Page (Cnf+#331) Park Pick Up [DN]+#331 (see Program Park + Hold (Cnf+#332)

New

Access

Codes

System & Station

05)

Strata DK Programming 5/99 3-19

System & Station

Program 05 – Flexible Access Code Numbering

Default Access

Code

(N/A = Not Affected/ Cannot Change)

Default [PDNs] and Park Orbits (see Program 04) Default [PhDNs] (see Program Automatic Callback (Dial 4-N/A) CO Line Queuing (Dial 4-N/A) Station Number Display (#401) Port Number Display (#402) Hold (#41) Hold Pickup (#42) Automatic Busy Redial (Conf + #44) Automatic Busy Redial Cancel (Int + #44) Message Waiting Answer (#408) from INT, [PDN], or

[PhDN] Display [PDN], [SDN], or [PhDN] on LCD (#407) Emergency Call to Attendant Console (#400) Standard telephone Redial (44) or dial # for feature

access code Flash (Cnf + #45) Account Code Input (Cnf + #46)

Call Pickup Station (#5+Station No.) , Ringing CO or DID line (#59)

Directed Pickup of CO Line on Hold (#5+#7 XXX, XXX = 001~200),

Pick-up External Page (#5 +#30 or for Zone Page #5+#35~#38)

#5#79 Pick up Tandem Connection (Release 3.2 and above)

04)

Features Affected

T.R. Override/T. Class Code Input (Cnf + #47) BGM Over Stations ON (#481) BGM Over Stations OFF (#480) BGM Over External Speakers ON (#491)(Station Port

000 only) BGM Over External Speakers OFF (#490)(Station

Port 000 only) Cancel Message Waiting at Station (#409) from [PDN]

or [PhDN] Retrieve Message Waiti ng (#408) Access Code/Speed Dial Prefix (44 or #) To store a CO line or feature access code in Speed

Dial memory from rotary phones or phones without the Speed Dial and Redial buttons, enter 44 + 7XXX instead of # + 7XXX.

Start Trace #489 (Station Port 000 only) Stop Trace #488 (Station Port 000 only) Cancel Auto Call Back (#43)

Selected Group Pickup (#5+#320~#339) Own Group(s) Pickup (#5+#34) Pickup Ringing Line (#59) [DN] Pickup #5#2+XXX (XXX=[PDN] or [PhDN], DK

Release 3.1 and above) Verified Account Codes (DK14, DK40i, RCTUA~C/D:

Speed Dial + 50; RCTUE/F Speed Dial + 050)

New

Access

Codes

3-20

Strata DK Programming 5/99

System & Station

Program 05 – Flexible Access Code Numbering

Default Access

Code

(N/A = Not Affected/ Cannot Change)

Call Forward (#601, #602, #603, #604) Timed Reminder (#605~#609) M/W for Voice Mail ON (#63+Station No.) M/W for Voice Mail OFF (#64+Station No.) Voice Mail ID Code Set (Call Fwd, #656) Voice Mail ID Code Set (Ans. MW, #657) LCD Message Set (#68) DKT Mute Ring Adjust (#6101) DKT Ring Level Adjust (#6102) Port Swap/Station Relocation OFF (#6281) Station Relocation ON (#6282) Logical Port Swap ON (#6283) Call Forward Ext Set or Remote Change Code (#670) Date Set (#651) Time Set (#652) Weekday Set (#653)

CO Line Outgoing Calls (#7001~#7200) To store a CO line or feature access code in Speed Dial memory from rotary telephones or telephones without

the Speed Dial and Redial buttons, enter 44 + 7XXX instead of # + 7XXX. CO Group Outgoing Calls (801~816) Default Distributed Hunt [DNs] (850~ 865)

Least Cost Routing or CO Group (9), Distributed Hunt Group Prog *04 Port Ref. (900~915)

Features Affected

T.R. Override Code Change (#654, #655) System Speed Dial (N/A 600~699 RCTUB, RCTUBA/BB, &

RCTUC/D) System Speed Dial Set (N/A 60~99 - DK14, DK40i

and RCTUA) LCD User Name (#621-Set, #620-Reset, TR dial plan

Set #650 +6267 +7/8/9 Change DISA Security Code Change (#658) Verified Account Code Change (#659) Set LCD Messages (#68) System LCD Messages (N/A 60-99) Traveling Class Code 1~8 Change (#691~#698) Logical Port Swap (#627 + Destination Intercom No.) Physical Port Calling (#629 + Physical Port No.) Message Waiting Set/Cancel (N/A) (7) (77) Night Lock Password Change (#622)

See Program *04

New

Access

Codes

System & Station

Program 05 Overview

Program 05 enables y ou to cha nge fe ature acce ss co des. The fir st di git of a feat ure a ccess code can be changed to a different digit or to two digits. Digits after this prefix cannot be changed. Some access codes cannot be changed (such as the code for Automatic Callback) and are shown with N/ A on the record sheet.

Notes

● Access code conflicts may exist if new access codes are assigned, and a new system

numbering plan will have to be implemented.

● Be sure access code changes do not conflict with existing access code or station numbering

schemes. Refer to Program 04 – Port/Station Number Assignment.

● If access codes are being changed to a number that is currently assigned, change the currently

assigned code to an unused code first. In the initialized state, the only unused code is zero (0).

Strata DK Programming 5/99 3-21

System & Station

Program *05 – Call Park Pickup Abbreviated Dialing

Processor Type: Program Type: Initialized Default:

   

6SNU

SELECT = 1 SELECT = Call Park type:

1 = Change #331 Call Park Pickup Code 2 = Change #332 Call Park Pickup Code

It is only necessary to change one code, but each code can be changed to the same or

DK14, DK40i, All RCTUs System Blank



Program 05 Overview

This program assigns two Call Park Pickup abbreviated dialing codes to pick up parked calls. For dialing convenience, the 1- (or 2-) digit abbreviation for Call Park Pickup replaces the Call Park access codes #331 and #332. To park calls, Code #331 and #332 must still be used if the Program 39

3DUNLQ2UELW buttons are not available on a telephone. Changing the #331 and #332 codes

only applies to Call Park Pickup.

♦ LED 01 blanks out the Call Park abbreviated dialing data.

Example: If Park Pickup code #331 is changed to the digit “ 1”, Par k Pi ckup functions by diali ng 1XXX, where XXX is the orbit number in which the ca ll is parked.

+ROG 6 S NU + ROG 6SNU +ROG 6SNU +ROG

DATA = 1 or 2 digit abbreviated dialing for Call Park Pickup.

3-22 Strata DK Programming 5/99

System & Station

Program 09 – Built-in Auto Attendant Prompt / Station Assignments

Processor Type: Program Type: Initialized Default:

   

Dialed Digit (Menu Prompts) Sta tion Number [PDN] Department, Division, Etc.

0 1 2 3 4 5 6 7 8 9

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

DK14, DK40i, All RCTUs System and ACD Blank

SELECT = P rompt Press prompt number offered to caller. First or second digit.

AUTO ATT DIAL = (1~4 digits) Enter the station numbers, [PDNs], [PhDNs], DH [DNs], or #4 plus the ACD Group No. which will receive Auto Attendant calls. Could be establishing the first digit.

Press LED Button 01 to delete data.



System & Station

Program 09 Overview

Program 09 tells the system where to direct calls after incoming Auto Attendant callers dial a digit(s) in response to the menu of dialing prompts offered by one of the Auto Attendant’s digital announcers.

The exact dialing prompts along with their associated station numbers, [PDNs], [PhDNs], Distributed Hunt [DN] and ACD group numbers are assigned with this program. The actual announcements that are delivered to callers are recorde d on customer-supplied digital announcers. The dialing prompts can either be all one-digit or all two-digits (or numbers of 1~4 digits).

One digit dialing prompts can be used, but they cannot conflict with the first digit of the [PDN] in Program 04 or the [PhDN] and DH [DN] in Program *04.

Two-digit dialing prompts are only used when it is necessary to stop the announcement to prevent errors in digit transla tion or when single- digit prompts confl ict with [PDN], [PhDN] , and DH [DN] numbering plans. Digit Translation errors occur sometimes when line transmission is low or the announcement voice frequencies are the same as a DTMF digit and the system RRCS, K4RCU3, K5RCU, K5RCU2, or QSTU3 circuit will not dial or misdials.

The first digit of t he two-digi t prompts c annot conf lict wit h [PDNs] in Pr ogram 04 or [Ph DNs] and DH [DNs] in Program *04.

Strata DK Programming 5/99 3-23

System & Station

Program 09 – Built-in Auto Attendant Prompt / Station Assignments

➤ To create one-digit dialing prompts and to assign the associated destination station numbers

1. Enter Program 09.

2. When “

DIAL

3. Enter the destination DH or station [PDN] (not Port number) number or group (per Note) associated with the prompts and then the

4. Press

➤ To enter two-digit dialing prompts along with their destination station numbers

1. Enter Program 09 and then see “

2. Press the desired leading digit then see “

3. Press will again appear on the LCD.

4. Press

SELECT

” appears on the LCD, press the desired digit (prompt). Then “

” appears on the LCD.

+ROG button.

6SNU and repeat Steps 2 and 3 for more prompt-station entries.

SELECT

and then the +ROG button. The first digit will now be set, and “



6SNU and press a second digit, and then see “

” on the LCD.

AUTO ATT DIAL

” on the LCD.

 plus the ACD

DATA PROGRAMED

” on the LCD.

5. Enter the destination station [DN] assigned to the two-digit prompt and then the

6. To complete more prompt-station entries, repeat Steps 4 and 6.

➤ To assign a digit (menu prompt) to an ACD Group

➤ Enter ;; in place of the [DN]) at the “

AUTO ATT DIAL

” LCD programming prompt,

where XX is the ACD Group number 01~16.

Note When transmission and DTMF levels are lower than normal or when the digital

announcement voice frequencies match DTMF digital frequencies (talk-off), Auto Attendant effic ie ncy may be improved with two-digit di al ing opti ons , inst ead of one-digit dialing options.

AUTO ATT

”

+ROG button.

3-24 Strata DK Programming 5/99

System & Station

Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments

Processor Type: Program Type: Initialized Default:

   

[PDN]

Processor

Range

DK14 000~009 10~19 500~509 50~59 900~915 Blank N/A N/A N/A N/A

DK40i 000~027 10~37 500~527 50~77 900~915 Blank N/A N/A 031 41

RCTUA 000~031 200~231 500~531 500~531 900~915 Blank N/A N/A 035 235

RCTUBA/BB 000~079 200~279 500~579 500~579 900~915 Blank 090~097 290~297 085 285

RCTUC/D 000~239 200~439 500~739 500~739 900~915 Blank 250~265 450~465 245 445 RCTUE/F 000~335 100~435 500~835 450~785 900~915 Blank 345~360 850~865 340 840

6SNU

SELECT = Port No. (see legend) To add a port range, enter XXX

(low port after entering a port range.) Then enter the lowest DID Ext. number as the first Ext. number in the range.

[PDN] Ext.

Port

See legend below Station See legend below

+ROG 6 S NU +R OG 6SNU +ROG 6SNU +ROG



high port). (Do not press #



[PhDN]

Port

Range



[PhDN]

Ext. #

XXX

DH Group

Ports

DH Ext. #

Default

DIAL = DID Extension Number (1~4 digits) Press LED Button 01 to erase extension

numbers.

ACD

Port #

ACD Ext. #

RMDS/IMDU Modem Port

Modem

[PhDN] Ext. #

System & Station

[PDN],

[PhDN], DH,

ACD or

Modem Port

[PDN], [PhDN], DH, ACD

or Modem Port

DID Ext. # (1~4 Digits)

[PDN],

[PhDN], DH,

ACD or

Modem Port

[PDN], [PhDN], DH, ACD

or Modem Port

DID Ext. # (1~4 Digits)

[PDN],

[PhDN], DH,

ACD or

Modem Port

[PDN], [PhDN], DH, ACD

or Modem Port

DID Ext. # (1~4 Digits)

Strata DK Programming 5/99 3-25

System & Station

Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments

Program *09 Overview

This program assigns the routing destinations for incoming DID line calls. Program 09 DID extension numbers can be routed to [PDNs], [SDNs], or [PhDNs], ACD

Groups, or Distributed Hunt groups. Each [PDN]/[SDN] and/or [PhDN] can appear and ring (immediate, 12 sec. delay or 24 sec. delay with Program 71, 72 and 73) on up to 120 telephones. A DID extension number can ring up to 120 telephones maximum.

Any DID line can be assigne d to rout e with Progra m 71 a nd 72 DNIS routi ng assign ments, i nstea d of Program 09 assignments, to provide all the DNIS call routing features to normal DID lines.

Which program options (Program 09 or Program 71 and 72) DID line call routing will follow is determined for each DID li ne i n Pro gram 17, LED 05 and/or 07 (see Progra m 1 7 for more det ai ls) .

On DK424, DID calls will alternately ring all or selected Attendant Consoles (in the load share group, assigned in Program 81-89) when a DID Attendant Console extension number is assigned to ring any one of the Attendant Console ports in the load share group.

3-26 Strata DK Programming 5/99

Program 10-1 – System Assignments, Part 1 of 3

System & Station

Processor Type: Program Type: Initialized Default:

   

Button/

LED

15~13

X LED ON LED OFF

19 18 17

12 11 10

09 08 07

05 04

03 02

DK14, DK40i, All RCTUs System LEDs 07, 08, 09, 16, 18, 19 and 20 are ON

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

SELECT = 1 L ight the LED Buttons that are marked with an X in

Two-CO Line Conference/Allowed Not Allowed

Conference/Allowed Not Allowed Ring Detect Time-Normal Ring Detect Time-Short Rings Station to Station Call Volume PAD (-

8db) BRI Standard Initialization (2 TEIs) None (TEI = 0) Not Used Not Used ABR Cycles/10 times 15 times ABR Redial time/30 sec. 1 min. System Speed Dial Override, Toll

Restriction Exclusive Hold/Allowed Not Allowed Alternate Point Answer Transfer Privacy Ring Transfer of CO Line Allowed Not Allowed

CO Line Repeat Ringing Standard Ring

Incoming Call Abandon 8 sec. 6 sec. CO Line DTMF Signal Time 160 msec. 80 msec.

Dial Pulse Make Ratio 33% 40%

0.45 or 1.5 sec. per Program 42-0 CO Line Re-seize guard time 0.45

Tone First (from SLTs, DKTs and EKTs) Voice First (from SLTs, DKTs and EKTs)

the table below.

Two-CO line Conference must be allowed for Tandem Line, DISA, CF-EXT, and DNIS external routing operation. Also See Program 15, Code 5.

No Station to Station Call PAD

Restricted

If Ring Transfer is allowed, set Ring T ransfer Recall time i n Program 37; if ring transfer is not allowed (LED 07 OFF), the station recalls immediately if transfer is attempted.

Standard ring pattern is 1 sec. on, 3 sec. off.

LED 04 DTMF Signal Time applies to manual and speed dial tones sent out of the system via CO lines. This applies when dialing from any T oshiba telephone, including the 2000-series Digital Telephone. LED 04 does not apply to Call Forward or Voice Mail ID DTMF tones sent to voice mail ports. (See Program 10-2, LED 06, for tones sent to Voice Mail ports.)

CO line guard time is the time interval the system requires to release a CO line and reseize it. If LED 02 is off, all lines are set with 0.45 second guard time; if LED is on, guard time is 0.45 or 1.5 seconds per Program 42-0.

This applies to [PDNs] not [PhDNs]; [PhDNs] are always tone first.

System & Station

Strata DK Programming 5/99 3-27

System & Station

Program 10-1 – System Assignments, Part 1 of 3

Program 10-1 Overview

You can make the following system assignments with Program 10-1:

LED 20: Two-CO Line Conference

Two lines can be conferenced with one or two telephones (digital, electronic, or standard). Conference (see LED 19) in this program to enable this feature. Also, Two-line Conference must be allowed for DISA, CF-EXT, and DNIS external routi ng use o f outgo ing li nes. CO l ines must b e enabled for tandem connection with Program 15, Code 5.

LED 19: Conference

Gives stations the ability to enable (LED 19 ON) or disable (LED 19 OFF) any Conference.

LED 18: Ring Detect Time

Sets normal ring detect time (LED 18 ON). Only use the normal setting, except unless connected to CO/Centrex lines that send ring signals less than 120 milliseconds.

LED 17: Station-to-Station Call Volume PAD

ON reduces station-t o- st ation talk path vol ume ( -8 dB). LED 17 should be OFF in al l cases except where extreme quiet room noise is expected.

LED 16: BRI Standard or Non-initializing Terminal

Determines the initialization process for BRI lines connected to the ISDN network. A normal sequence i s followed if t his is turned ON. If it is OFF, no initialization sequence is needed.

LED 12: Automatic Busy Redial (ABR) Cycles

If activated from an electronic or digital telephone, ABR retries dialing a telephone number on a line if a far end busy signal is detected. Turn LED 12 ON to have the system try up to 10 times; turn OFF for up t o 15 at tempts . This fe ature is no t ava ilabl e with st andar d tel ephones and/o r Tie or DID lines.

LED 11: ABR Redial Time

Upon detecting a far end busy signal on a line, ABR will retry either once every 30 seconds or once every minute. Turn LED 11 ON for 30 seconds; turn OFF for one minute.

LED 10: System Speed Dial Override, Toll Restriction

System Speed Dial can be chosen to override Toll Restriction if LED 10 is turned ON.

LED 09: Exclusive Hold

Exclusive Hold allows electronic and digital telephones to place calls on hold (by pressing the

+ROG button twice) so that other s tati ons canno t pick up t he held call wit h a CO /LQH button. This

feature can be disab le d on a sy ste m-wi de basis. Any station can pi ck u p an Excl usi ve Ho ld cal l by using the call pickup code.

LED 08: Alternate Point Answer/Transfer Privacy

If Transfer Privacy is selected, a ring/blind transferred call can only be answered at the called station upon transfer of that call (after the transferring party releases the call). With Alternate Point Answer, any electronic or digital telephone with the appropriate CO line or [DN] button can pick up a call transferred to another telephone. In either case, Call Pickup will function from any station. Station [DN] and CO line transferred calls that occur on [DN] buttons are always Private.

3-28 Strata DK Programming 5/99

LED 07: Ring Transfer of CO Line Allowed

This option defines station operation for transferring [DN] and CO line calls. If Ring Transfer is allowed, the system will allow “blind” transfers to busy or idle s tations. The transferring station may release a transferr ed call befo re the call ed party answe rs. If not allowe d, the system wil l allow supervised transfers only—the called station must answer before the transferring station releases. If Ring Transfer is not allowed, immediate recall occurs if “blind” transfer is attempted. The system denies Ring T r ans fe r to st ations in the Do Not Disturb (DND) mode, and immediate reca ll will occur if attempted.

LED 06: CO Line Repeat Ringing

If selected, the incoming ri nging ti ming patt ern at a sta tion will be th e same as the CO line ringing pattern. This is used mainly with Centrex or PBX systems which may vary the ring pattern to distinguish between internal and external incoming calls, etc. If Standard Ringing is chosen, CO line station ringing will cycle one second on, three seconds off regardless of the incoming ring pattern. This ringing option may be undesirable for some COs.

LED 05: Incoming Call Abandon Timing

The amount of time between incoming CO line ring signals determines when the system will discontinue (abandon) sending ringing tones to stations. The choice of six or eight seconds depends on the line ring pattern. This assignment has no effect if the Line Repeat Ringing (LED

06) option is used.

System & Station

Program 10-1 – System Assignments, Part 1 of 3

LED 04: Dual-tone Multi-frequency (DTMF) Signal Time

DTMF signals sent out to CO lines can be either 80 or 160 msecs. in length. DTMF to QSTU2, KSTU2, RSTU, RSTU2, RDSU/RSTS, PSTU, PESU ports (including voice mail ports) are not affected by this assignment. See Program 10-2 for standard telephone port DTMF timing. This program pertains to manual dialing or speed dialing from all Toshiba telephones, with the following exception. When dialing manually from 2000-series telephones, signals last as long as the buttons are pressed (minimum 80 msec.).

LED 03: Dial Pulse (DP) Make Ratio

Dial Pulse timing sent out to CO lines can be changed from the normal 40% make ratio to 33%. This selection only applies to those CO lines assigned in Program 15 to signal dialing with dial pulse instead of Dual-tone Multi-frequency (DTMF).

LED 02: Line Reseize Guard Time

Should be set for 0.45 seconds for most installations. Set guard time for 1.5 seconds (using Program 10-1, LED 02 ON, and Pr ogram 42-0 ), if CO lines ex perience the fol lowing s ituation s: no dial tone when a line is released and reseized immediately; or, when operating behind Centrex or PBX, false hookflash signals are sent to the CO when stations release and reseize the same line immediately.

LED 01: Tone First/Voice First Signaling-Electronic and Digital Telephone

With Voice First, a Directory Number call to an ele ctroni c or digi tal te lephon e will be prece ded by a one-second burst of tone, followed by voice communication via the Handsfree Answerback function. For Tone First, repetitive Directory Number ring tone is sent in a one-second on, threeseconds off pattern. Conversion from one signaling mode to the other can be made by dialing an additional digit of 1 from the calling station. Voice First applies to called [PDNs] only; [PhDNs] are always tone first regardless of LED 01 setting.

System & Station

Strata DK Programming 5/99 3-29

System & Station

Program 10-2 – System Assignments, Part 2 of 3

Processor Type: Program Type: Initialized Default:

   

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

DK14, DK40i, All RCTUs System LEDs 02, 14, 15, and 16 are ON

SELECT = 2 Light the LED Buttons that are marked with an X in

the table below.

Button/

LED

X LED ON LED OFF

20 Padded DTMF Tone Return

19 External Conference Amp

18 External Conference Amp

17 “TRNS” Soft Key—

16 Executive Override Warning

15 External Page included with

14 Privacy Override/Attendant/

13 Send Auto Callback Camp-

12 CO Line 3 min Beep Tone No Beep Tone 11 No DTMF Tone Return When

10 BGM connected to PESU,

09 BGM connected to PEKU,

08 Elapsed Time Display 1 min.

07 Standard Tel. CO Ring per

06 VM ID Code DTMF Signal

05 Send Music-on-hold. Send Ringback Tone to the transferred party. 04 MW cancel from VM: RS-232

03 3 Ringing Modes 2 Ringing Modes 02 Hunt/C.F. override from DSS

01 Tone First (from DSS

When Dialing

Connected to PEKU

Immediate

Tone/ON

All Call Page

Supervis ed Loop Warning Tone/ON

on Tone

Dialing

Circuit 8

Circuit 3

After Access or Answer a CO line

Prog. 10-1, LED 06

Time 80 ms

or dial

console's phone

Console)

#64

+ [DN]

DTMF/No DTMF Per Prog 10-2, LE D 11

No External Amplifier Connected

“TRNS” Soft Key—Normal

Executive Override Warning Tone/OFF

Not Included - see Button/LED 20 note.

Privacy/Attendant Supervised Loop Override Warning Tone/OFF

No Callback Tone. Called party receives notification tone when calling party activates Auto Call Back.

DTMF tone return when dialing

EKT connected to PESU, CKT 8

EKT connected to PEKU, CKT 3

Elapsed Time Display 15 sec. After Access or Answer a CO Line

Standard Tel. CO Ring Distinctive

160 ms

MW cancel from VM: Automatic When Answer

Hunt/C.F. override from DSS console Voice First (from DSS Console)

This applies to [PDNs] not [PhDNs]; [PhDNs] are always tone first.

3-30 Strata DK Programming 5/99

Program 10-2 Overview

You can make the following system assignments with Program 10-2:

LED 20: Padded Tone Return

With some Central Offices, callers may experience clicking or squealing sounds or a loud DTMF tone return during or afte r dialing . To counteract this, it is recommended that padd ed tone retur n or no tone return be enabled (LED 20 ON) or No DTMF tone return (LED 20 OFF and LED 11 ON). If this option is not selected (LED 20 OFF), Program 10-2, LED 11 selects normal level DTMF Return or No DTMF Return.

The optional padded DTMF frequency system tone is returned to callers at a lower-than-normal volume level with each digit dialed from the telephone dial pad or when speed dialing is used.

The tones are also heard by callers routed to voice mail when DK sends VM ID codes.

LED 19: Stations Use External Amplified Conference

Enable this featur e (LED 19 ON) onl y if a n exte rnal ampl ifie r (Pro gram 10- 3) is us ed for Two-line conference calls. This provides additional amplification to the station during a Two-line conference call. If Two-CO line conference/tandem call volume is low due to CO line loss, Toshiba recommends testing two-line Conference with LED 19 ON; if it improves the volume level and there is no hum noise, keep LED 19 ON.

System & Station

Program 10-2 – System Assignments, Part 2 of 3

Disable this feature (L ED 19 OFF) if an external ampl ifier is not swit ched into two-line co nference calls in all cases. Do this because line unbalance may cause hum noise on the station talk path during Two-CO line conference calls.

LED 18: Two-CO Line Conference

LED 18 should be OFF whenever Two-line (Tandem, DNIS Network, External Call Forward, DISA) connection is allowed (in Program 15-5 and Program 10-1, LEDs 19 and 20) unless TwoCO line conference amplifiers are connected (Program 10-3, LED 01~04).

This increases the volume level between the two outside parties on a tandem (two-line) connection, but it will not a f fect sta tion vol ume if co nferen ced int o the ta ndem connec tion. I f TwoCO line volume is low due to CO line loss, test the volume level with LED 18 ON. If it improves without adding hum noise, keep LED 18 ON.

LED 17: “TRNS” Soft Key Immediate Transf er

If this feature is activat ed and a trans fer is initiated with the “TR NS” Soft Key, the call will ring transfer (Camp-on Busy) immediatel y after the l ast digi t of the ca lled sta tion (busy or idle) numbe r is dialed. This feature does not apply to transfers initiated with the fixed “CONF” Soft Key.

LED 16: Executive Override Warning Tone

Executive Override allows a station user (if assigned in ) to break into and listen to an existing station conversation. A warning tone can be set optionally to be heard by the conversing parties.

System & Station

&QI7UQ button or

Strata DK Programming 5/99 3-31

System & Station

Program 10-2 – System Assignments, Part 2 of 3

LED 15: External Page Included with All Call Page

External speakers and all elec tronic a nd digital telepho nes are pag ed by diali ng: Direc tory Number [DN] +

. The$OO&DOO3DJHbutton is u sed to p age al l di gita l and el ectr onic te le phones o nly ;

external speakers are not included when using the button. If the All Call voice page access code (

) is entered, or if the paging number is dialed on

incoming Tie, DID or DNIS lines, external page (all zones) may be included with All Call telephone speaker paging. This option does not affect the activates electronic and digital telephone speakers only, never external page (See Program 17, LED 01 and Program 71) .

LED 14: Privacy Override Warning Tone

Privacy Override allows a station user to enter an existing CO line conversation by pressing a CO

/LQH button (if the called st at ion is assigned in Pro gra m 30) . A war ni ng tone can be set optionally

to be heard by the conversing parties.

LED 13: Auto Callback Camp-on Tone

A busy called digital or electronic telephone user may optionally hear a one-time beep tone (from the speaker) signifying that another station has tried to call and has activated the Automatic Callback feature.

LED 12: CO Line Beep Tone

If this LED is lit, a beep tone will be sent every three minutes to stations on outgoing line calls.

LED 11: Dual-tone Multi-frequency (DTMF) Tone Return

This option deletes DTMF tones that are returned to digital or electronic telephones when manually dialing or speed dialing. It al so el imin ates auto dial digits re tur ned to callers when d igits are automatically sent to voice mail ports on forwarded calls.

$OO&DOO3DJH button function, which

LEDs 10 and 09: Background Music/Music-on-Hold Separation

An alternate Background Music (BGM) source can be sent to digital telephone speakers, electronic telephone speakers, and external page speakers, while another Music-on-hold (MOH) source can be sent to lines or internal stations on hold.

The alternate BGM source can be connected to either circuit 3 on a PEKU PCB, circuit 8 on a PESU PCB, or circuit 2 on a PSTU, KSTU2, RDSU, RSTU2, RSTU, or QSTU2. LEDs 09 and 10 should be OFF for RSTU2, RSTU, RDSU, KSTU2, QSTU2, and PSTU alternate BGM. Also run Program 19 to assign BGM to a PCB slot number.

♦ DK14, DK40i: The normal MOH source can be connected to the MOH RCA jack on the

DK14 KSU or on the DK40i KSU.

♦ DK424: The normal MOH source always connects to an RCTU. Also run Program 19 to

assign BGM to a PCB slot number.

When disabled (LED 10 OFF), deletes DTMF tones returned to digital and electronic telephones when dialing from dial pad or speed dialing; also deletes auto dial digits from callers that are call forwarded to voice mail. This does not affect the actual DTMF tones sent out to trunks or voice mail devices.

When disabled (LED 09 OFF) BGM connected to the PEKU or PESU is sent to electronic and digital telephone speakers and external page (optional). To assign the BGM PCB slot number, see Program 19-1.

PESU/PEKU can be in any universal slot assigned in Program 19-1.

3-32 Strata DK Programming 5/99

System & Station

Program 10-2 – System Assignments, Part 2 of 3

LED 08: Display Dialed Number Timing

An LCD telephone will display a dialed number on outgoing calls and the CO line (Program 93) ID name, DNIS, ANI, or Caller ID information on incoming calls for either 15 or 60 seconds before the display changes to the elapsed time of the call.

LED 07: Standard Telephone Distinctive Ring

If Distinctive Ring is enabled (LED 07 ON) the CO line call ring pattern is standard: 0.2 seconds on, 0.4 seconds off, 0.2 seconds on, 3.4 seconds off; intercom ring is always 1 second on, 3 seconds off. This does not apply to VM Ports (Program 31, LED 17 ON) which are always standard ring. The line call ring pattern to standard telephones can be made distinct from the intercom ring pattern.

If Distinctive Ring is not enabled (LED 07 OFF), the pattern is per Program 10-1, LED 06. Intercom, Transferred, Tie, and DID calls, with or without Distinctive Ring enabled, ring with a 1second on and 3-seconds off pattern.

LED 06: Voice Mail Identification Code, Dual-tone Multi-frequency (DTMF) Signal Time

DTMF digits automatically sent to RSTU/RDSU/RSTU2/RSTS/PSTU/PESU/KSTU2/QSTU2 voice mail ports can be sent in either 80- or 160-millisecond bursts. This applies to digits sent via the voice mail identification code (

/) set at each station. This also applies to manually

dialed digits sent to voice mail ports from Toshiba telephones, including 2000-series digital telephones.

LED 05: Music-on-hold or Ring Back Tone

Prior to Release 3.2, transferred parties would either hear Music-on-hold (MOH) or silence. With Release 3.2 and higher, transferred parties ca n hear MOH or Ring Ba ck Tone (RBT). T urn LED 05 ON to play MOH for transferred parties; turn LED 05 OFF to send RBT. If MOH is not installed, and LED 05 has been turned on, the transferred party will hear nothing.

LED 04: Voice Mail Message Waiting Cancel Via Dial #64/Automatic

Set Voice Mail Message Waiting Cancel Via Dial

 (LED 04 ON) if the Strata DK system is

connected to a voice ma il (VM) s yst em t hat set s s ta ti on Mess age Waiting (MW) LEDs by RS-232 or by dialing

 + Station number , [ PDN] or [PhDN] or RS-23 2 signal. This ensur es the mes sage

LED remains flashing and are not cancelled by the DK system until the VM machine cancels the Message LED by sending an RS-232 s ignal or pre ssing

 + Station Intercom numbe r, [PDN] or

[PhDN]. Also, when using RS-232 Voice Mail Integration (SMDI) LED 16 must be set to ON in Program

31, for PGM 10-2 to function. Set to Automatic (LED 04 OFF) to cancel the flashing message waiting LED any time a station

calls the VM machine and the VM machine answers.

LED 03: Ringing Modes

The Strata DK syste m can be set for eit her two-ri nging mode or thr ee-ring ing mode operat ion. The Day and Night modes are available with the two-mode operation, and the Day, Day2, and Nights modes are available with the three-mode operation. Each ringing mode has distinct CO line ring assignments (Programs 71 (1~3), 78; 81~89 and 81, 84, 87).

System & Station

The three-mode selection is useful for alternate answering positions. Station users can change modes with the

1LJKW7UDQVIHU button on either a DSS console (Program 29), a telephone

(Program 39) and/or Attendant Consoles (Program 59).

Strata DK Programming 5/99 3-33

System & Station

Program 10-2 – System Assignments, Part 2 of 3

This feature applies to loop and ground start lines, and also Tie, DID, and DNIS lines assigned with Program 17, LED 05 ON; these lines will use Program 71 (1~3) assignments. Tie and DID lines assigned with Program 1 7, LED 05 OFF cannot be rou ted to dif fe ren t dest inati ons in the Day / Day 2/Night modes.

LED 02: Call Forward/Station Hunt Override From DSS Console (DK424 and DK40i only)

If a station has activated Call Forwarding or Station Hunting, all calls to that station—except for calls from the DSS console position—will forward or hunt to another number. You can Call Forward from the console itself

from the digital or electronic telephone assigned to it. You cannot Call Forward from both; it is an either/or choice. If the console calls (using the DSS console station buttons) are forwarded, the telephone attached to the console will not be forwarded, and vice versa. This allows the console operator flexibility in reaching a station user that has Call Forward or Station Hunt telephone options activated.

Note This feature applies to both types of DSS consoles, the DDSS and the HDSS.

LED 01: Tone First/Voice First-DSS Console

The intercom call signal from a DSS console can be set for Tone First Signaling or Voice First Signaling. This setting is independent of the system-wide signal option in Program 10-1. Thus, DSS consoles and their attendant stations can ring with different signaling modes. Voice First applies to called [PDNs] only; [PhDNs] are always tone first.

3-34 Strata DK Programming 5/99

Program 10-3 – System Assignments, Part 3 of 3

System & Station

Processor Type: Program Type: Initialized Default:

   

Button/

LED

X LED ON LED OFF

20 SMDI Message Desk Number (001) is sent in SMDI

19 Speed Dial Entry Timeout- 3 minutes Speed Dial Entry Timeout - 1 minute 18 Auto Attendant: Normal Ringing Pattern After Camp-

17 Auto Attendant: Ring Before Disconnect time Auto Attendant: Ring Before Disconnect time 16 Auto Attendant: Ring Before Disconnect time Auto Attendant: Ring Before Disconnect time 15 Auto Attendant: Sends MOH to Caller Auto Attendant: Sends RBT to Caller 14 SMDI-Bellcore Standard VM Interface, per LED 09

13 SMDI-Station Number Digit Length (HEX-8) SMDI-Station Number Digit Length (HEX-0) 12 SMDI-Station Number Digit Length (HEX-4) SMDI-Station Number Digit Length (HEX-0) 11 SMDI-Station Number Digit Length (HEX-2) SMDI-Station Number Digit Length (HEX-0) 10 SMDI-Station Number Digit Length (HEX-1) SMDI-Station Number Digit Length (HEX-0) 09 Bellcore Standard 1985 Version (1-space) Bellcore Standard 1985 Version (2-space) 08 Caller ID/ANI numbers are sent out the SMDI port Caller ID/ANI numbers are not sent out the SMDI port. 07 06 05 04 PEKU Ports 33, 34-Amp, connected (RCTUBA/BB

03 PEKU Ports 25, 26-Amp, connected PEKU Ports 25, 26-stations connected 02 PEKU Ports 17, 18-Amp, connected PEKU Ports 17, 18-stations connected 01 PEKU Ports 09, 10-Amp, connected PEKU Ports 09, 10-stations connected

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

packet.

Below

or higher)

DK14, DK40i, All RCTUs System LEDs 11, 13 and 20 ON, all other LEDs OFF

SELECT = 3 Light the LED Buttons that are marked with an X in

the table below.

CO line number is sent in SMDI packet.

Auto Attendant: Back to Announcement After Camp-on

Not used

PEKU Ports 33, 34-stations connected

System & Station

Program 10-3 Overview

You can make the following system assignments with Program 10-3:

LED 20: SMDI Message Desk Number

For CO line calls answered by Voice Mail/Auto Attendant devices, either the three-digit CO line number (001~200) or the Message Desk number (001) can be sent in the Message Desk fields of the SMDI packet. The system distinguishes CO line number 001 from Message Desk number 001.

Strata DK Programming 5/99 3-35

System & Station

Program 10-3 – System Assignments, Part 3 of 3

LED 19: Speed Dial Entry Timeout

Station use rs ca n either have up to o ne mi nut e o r up to three minutes t o s tor e a Speed Dial number or memo. If they do not st ore t he number or memo wi thin t he set time, th eir st atio n exit s the Speed Dial-storage mode and returns to the normal idle state. The timer is required because of the User Programmable Feature Buttons feature, which allows the [PDN], be programmed in Speed Dial Memory. The three-minute setting is recommended if station users frequently store memos with Speed Dial numbers using the

0RGH button below the LCD.

LED 18: Built-in Auto Attendant Camp-on Busy/Ring No Answer Routing

This option is designed for Auto Attendant configurations that have primary announcement devices, but no secondary ones tells the system where to route Auto Attendant calls that ring and are not answered or have been camped-on for a designat ed time (see Pr ogram 26). The ca lls can be sent back to the primar y announcemen t device or to the st ation or stations assigned to the CO li nes’ normal ringing pattern (see Programs 81, 84, and 87).

LEDs 16 and 17: Built-in Auto Attendant Disconnect Time

If LED 18 is assigned for norma l ringi ng, set LEDs 16 and 17 t o tell the syst em when to d isconnect Built-in Auto Attendant calls that have not been answered by the alternative stations.

The time the Auto Attendant rings stations (per Program 81, 84, 87) after a loop start line caller does not dial and/or a ringing station does not answer. If a call is not answered before ring disconnect time perio d ti me-out, the call will disc onnect. This prevents loop start lines from bei ng locked-up when there is no CPC supervision from the central office after the outside caller hangs up.

+ROG, and &QI7UQV buttons to

Set LEDs 16 and 17 for the desired time as follows:

♦ 40 seconds: LED 16 OFF, LED 17 OFF (Initialized default) ♦ 120 seconds: LED 16 OFF, LED 17 ON ♦ 240 seconds: LED 16 ON, LED 17 OFF

LED 15: Built-in Auto Attendant MOH/RBT for Transfer

Callers can hear ring back tone (RBT) or Music-on-hold (MOH) after being transferred from the Built-in Auto Attendant to a station, depending on the selection made with LED 15.

LED 14: RS-232 Voice Mail Signaling Method

The DK provides two types of RS-232 signaling: Bellcore Standard type (TR-TSY-000283, TRNWT-000283) or Toshiba Proprietary. Refer to the VM machine installation documentation and contact the Toshiba and/or VM machine manufacturer for VM machine SMDI configuration.

Notes

● Toshiba VP products require Release 7 software or above for Toshiba proprietary integration.

● Toshiba VP products require the SW-X0042 feature package (CO Centrex) for SMDI, but not

for Toshiba Proprietary RS-232 Interface.

● Toshiba Stratagy products support SMDI only in the standard configuration, not Toshiba

proprietary RS-232 interface.

3-36 Strata DK Programming 5/99

LEDs 13-10: SMDI Station Number Digit Length

Set LED 10-13 ON so that the hex values add up to the Voice Mail station digit length for SMDI VM interface. (Example: For VP100 or Stratagy/Stratagy DK SMDI interface, set LEDs 10, 11, and 12 on for 7 digits (1+2+4=7).

Do not set LED 10-13 OFF for Toshiba proprietary interface; it is no longer supported by DK systems.

This refers to the station digit length that the SMDI voice mail system design requires. This parameter is se t for t he Voice Mail system digit l ength; not the DK sta tion di git l ength. I f the voic e mail system SMDI is designed per the Bellcore Standard TR-TSY-000283, 1985 version, set this parameter to seven-digits (LEDs 10, 11, and 12 ON which is equal to Hex 7). Current VP and Stratagy voice mail SMDI systems are designed for this seven-digit operation.

If the voice mail system SMDI is designed per the Bellcore Standard TR-NWT-000283, 1991 version, set this parameter between 1-10 digits with LEDs 10, 11, 12, and 13. (See Program 10-3 record sheet for LED-HEX values.) Digit length setting is not necessary with Toshiba Proprietary Interface (LED 10-13 OFF).

LED 08: Caller ID / Automatic Number ID

This option determines if Caller ID (CLID ) and/or Automatic Number Identification (A NI) telephone numbers will be sent out the system SMDI port (SMDI only not Toshiba proprietary):

System & Station

Program 10-3 – System Assignments, Part 3 of 3

♦ Turn LED 08 , 10 , 11, 12, and 13 ON if received Caller ID and/or ANI numbers should be s ent

out the system SMDI port.

♦ Turn LED 08 OFF (initia lized default ) if received Call er ID and/or ANI numbers sh ould not be

sent out the system SMDI port.

LED 09: SMDI Bellcore Standard Version

Toshiba Proprietary and SMDI is available with RCTUB2 or RCTUC/RCTUD2 Release 2 and above only and is only for use with Toshiba VP systems, not with Toshiba Stratagy systems.

Bellcore released two versions of the SMDI specification. Contact your voice mail machine vendor to determine which specification to enable with this program – TR-TSY-000283, Issue 1, July 1985 version, or the TR-NWT-000283, Issue 2, May 1991 version. Toshiba VP and Stratagy SMDI products currently use the 1985 version. In either case, the VM station digit length must be set with LED 10~13 as shown above.

Also note that the 1985 and 1991 version Bellcore specifications use different space/character parameters for some call types which means the DK will not operate properly if the correct version is not selecte d. Se le ct the 1985 version (LED 09 OFF) fo r Toshiba VP and St ra tagy products. This selection is not needed with Toshiba Proprietary Interface.

System & Station

Strata DK Programming 5/99 3-37

System & Station

Program 10-3 – System Assignments, Part 3 of 3

LEDs 01~04: Amplified Conference Assignments

Light LEDs 01~04 to identify which PEKU ports should be connected to externa l amplifiers. External Amplified Conference is provided by customer-supplied two-way amplifiers connected to system PEKU ports to amplify “two-line” calls.

♦ DK424 and DK40i: Up to four amplifiers can be connected, depending on the DK system

type (two PEKU ports per amplifier). The number of simultaneous Two-CO line conferencing (three-party) calls varies according to the processor:

DK40i: 4 calls (2 amplified) RCTUA: 4 calls (3 amplified) RCTUB, RCTUBA/BB and RCTUC/D: 10 calls (4 amplified) RCTUE: 20 calls (4 amplified ) For DK424 a nd DK 40, amplifiers are switched into Two-CO line calls automati cally, one

amplifier for each call, starting from the lowest PEKU ports ena bled to the highest (see Program 10-3 record sheet). Skipping ports is allowed. Two-CO line calls established after all amplifiers are in use will not be amplified.

Example

The first amplifier can be connected to PEKU ports 017 and 018, skipping ports 009 and 010. In this case, LED 02 should be ON and L ED 01 shoul d be OFF. (See Program 10-1, LEDs 19 and 20; Program 10-2, LEDs 18 an d 1 9; and Program 15-5 for mo re i nformation on Two-line Conference.)

Important! The amplifiers used for supervised, Two-line Conference connections are switched

in automatically starting with the first connection. Calls made when there are no amplifiers available will not be amplified. Unsupervised Two-line tandem connections are not limited to the numbers listed above (by processor), but are limited by the number of lines equipped in the system.

Note External amplifiers also amplify two-line DISA, Call Forward External, DNI S externally

routed calls, DID, and Tie line trunk to trunk calls.

3-38 Strata DK Programming 5/99

Program *10 – Enhanced 911 Operation

System & Station

Program *10 – Enhanced 911 Operation

Processor Type: Program Type: Initialized Default:

DK14, DK40i, all RCTUs System See each program

Program *10 provides two QSTU2, RSTU, KSTU2, RDSU, PSTU, or PESU ports to be assigned to interface with central office E911 trunks.

E911 enhanced operation provides locator information to the responding agency to provide more complete name and address infor mation , in cluding bu il ding, f loor, etc. This is done by sending the station number of the 911 caller to the E911 emergency center. This locator information is then cross referenced with name/number/address data in the E911 central database, and the E911 operator receives the precise location along with the basic information.

The Strata DK14, DK40i and DK424 accomplishes this through a special interface between the KSU and the CO. This special interface takes the station number information and sends it through the public network in a format compati ble with the central E91 1 dat abase . This specia l inter face is required in a ddition to sendin g software within the Strata DK.

The required interface is an external device (Telident or Proctor) that interfaces to up to two standard analog station ports.

Strata DK

KSTU2

QSTU2

RSTU RDSU PESU

Tip/Ring E911 CKT #1 CAMA Trunk #1

Proctor or

Telident

E911 Interface

CAMA Trunk #2Tip/Ring E911 CKT #2

Central

Office

E911

Center

System & Station

1687

E911 CKT 1 and 2 assigned in Program *10

Figure 3-1 Physical Connection of E911 Interface

Programs *10-11 and *10-12 – E911 Standard Telephone Ports Assignment

Initialized Default:

   

6SNU

Blank

+ROG 6 S NU + ROG 6SNU +ROG 6SNU +ROG



First E911 Port = 11

Second E911 Port = 12

First Standard Port

Second Standard Port

E911 RSTU/KSTU2 Port Number

E911 RSTU/KSTU2/QST U2 Port Number

Strata DK Programming 5/99 3-39

System & Station

Program *10 – Enhanced 911 Operation

Programs *10-11 and *10-12 Overview

Programs 10-11 and 10-12 assign which QSTU2, KSTU2, RSTU2, RSTU, RDSU, PSTU, or PESU standard telephone ports are connected to the E911 interface unit.

Important! Program 04 Directory Number data must be blank for E911 QSTU2, KSTU2,

RSTU2, or RSTU ports.

Program *10-91 – E911 Interdigital Time

Initialized Default:

   

6SNU

15 seconds

+ROG 6 S NU + ROG 6SNU +ROG 6SNU +ROG



Interdigit Timer = 91 01~15 seconds

Interdigit Timer seconds

Program *10-91 Overview

10-91 assigns the time allowed to dial each digit after dialing 9 when using the E911 feature.



This time will affect the time that LCR or CO Line dial tone is returned when dialing 9. However, a user can dial a 9+ (non-911) calls normally before receiving LCR or CO line dial tone and the DK will route the call appropriately.

Program *10-92 – E911 Pause Before Send Timer

Initialized Default:

   

6SNU

0 - No pause

+ROG 6 S NU + ROG 6SNU +ROG 6SNU +ROG



Pause Timer = 92 0 = No pause

Pause Timer seconds

1 = 1.5 second pause 2 = 3 second pause

Program *10-92 Overview

10-92 assigns the t ime th e DK will wa it bef ore s ending t he S tat io n Primary Dir ec tory Numbe r to



the E911 SLT port after the E911 SLT port answers.

3-40 Strata DK Programming 5/99

Program 12 – System Assignments, Basic Timing

System & Station

Processor Type: Program Type:

Initialized Default:

   

Program

Code

Standard Telephone Ring Down Timer (Release 4.0) XX XX = 2 digits. 00~60 secs. Pause Timing

(Speed Dial) Flash Timing 1 0.5 sec.

Pause After Flash (Voice Path Delay)

DNIS Ext. Network, External Call Forward, and DISA Disconnect Timer for Loop Start Lines

QRCU3/K4RCU3/RRCS DTMF Inter-digital Release Time (Standard Phone)

DK14, DK40i, All RCTUs Station

Program Timing

Code 1 15 secs. Code 3 1 Code 4 2 Code 5 0 Code 8 1 Code 9 4

6SNU +ROG 6SNU + ROG 6SNU +ROG 6SNU +ROG

SELECT = 1, 3~5, 8, 9 Enter program code from the table below.

Function Code Time

DATA = Enter ring down time (00~60) SELECT CODE = Enter the 1 digit code which

corresponds to the time listed in the table below. For Program Codes 8 and 9, the LCD responds with

1 1.5 sec

23.0 sec.

2 2.0 sec. (Not used in U.S.)

40.2 sec. 0 no pause

11.5 sec.

23.0 sec. 0 no disconnect timer 1 4 min. disconnect 2 10 min. disconnect 3 20 min. disconnect 1~9 1~9 secs.

Required

Code

System & Station

Program 12 Overview

This program assigns system times for ring down, disconnecting calls, pause times, flash times, auto attendant, DISA, Call Forward External, and DNIS and DTMF receiving decoding.

Code 1: Standard Telephone Ring Down Timer

This feature is available for Release 4.0 and higher. Code 1 assigns the number of seconds that a Hotline or Emergency standard telephone waits after going off-hook before automatically ringing a preassigned directory number. If a valid feature access code or [DN] is dialed prior to the ring down timer expiration, then ring down does not occur. Ring down applies only to standard telephone ports, not electronic or digital telephone ports. Ring down destination numbers are assigned in Program *38.

Strata DK Programming 5/99 3-41

System & Station

Program 12 – System Assignments, Basic Timing

Code 3: Pause Timing

Code 3 enables station users to program short and long pauses in Speed Dial numbers. Applies to pauses inserted in Sp eed Dial numbe rs use d for b oth te lep hone voi ce cal ls and data c alls f rom dat a interface units. The short pause length can be set system wide for either 1.5 or 3 seconds with this program. The long pause is always 10 seconds.

Code 4: Flashing Timing

When on a CO line, a stat ion us er ca n pres s the

)ODVK button (or enter access code &QI7UQ)

and the line opens (flash) for 2 seconds, 0.2 seconds (not used in the USA), or 0.5 seconds depending on this assignment. This choice reflects whether to disconnect and regain dial tone (2 seconds), or to use PBX or Centrex features which require a flash signal (0.5 seconds). It also applies to flashes inserted when dialing via Data Interface Units (DIUs).

Code 5: Pause After Flash

Some COs or Centrex facilities require a period of time after a flash signal before they can accept dialing signals. A selection of pause timing is available to automatically delay any dialing signals after flash. This timing applies to Speed Dial calls (with flash signals between the telephone number digits) as well as to manual dialing.

Code 8: DNIS Ext. Network External, Call Forward, and DISA Disconnect Timer for Loop Start LInes

Disconnects DISA, Call Forward External and/or DNIS Telephone Network routed calls when made on loop start lines. Calls can lock-up (keep busy indefinitely) if the CO does not send a disconnect signal ( CP C or AR) when t he cal le r hangs up. This timer prev ent s l oop sta rt li ne s f rom locking up by disconnecting the call automatically when the timer expires, 4, 10, or 20 minutes from the start of the call. Callers will hear a warning tone and can reset the timer repeatedly by dialing “0”. This disconnect feature is only needed for loop start lines.

Code 9: QRCU3/K4RCU3/K5RCU/K5RCU2/RRCS DTMF Receiver Inter-digital Release Time

With Code 9, one channel of the QRCU3, K4RCU, K5RCU, and K5RCU2 or RRCS Dual-tone Multi-frequency (DTMF) receive r is seized when it is needed for th e decoding process , such as for a standard telephone with a DTMF dial pad. When placing outgoing calls with DTMF standard telephones, the talk pat h to th e outs ide part y is not “cut-t hrough ” until the DTMF rec eiver c ircuit is released. The DTMF receiver channel ’s release time can be programmed for between one and nine seconds (initiali zed t imi ng is four seconds)—this is the t ime i t ta kes to release the DTMF receive r circuit after the last digit is dialed.

The choice of timing is a trade-off between CO line time to connect and user speed. If the time is too long, the outside c alle d part y may answer befor e the v oic e path is “cu t-thr ough,” a nd the c aller is not heard. If the time is too short, a standard telephone user inputting DTMF tones could be cut off prematurely from using other features, such as Speed Dial or Toll Restriction.

Standard telephones can also defeat Toll Restriction if the seize time is too short and they are not required to dial outgoing calls via Least Cost Routing (LCR). Toshiba recommends that standard telephones should always be required to dial outgoing calls via LCR to prevent them from defeating Toll Restriction.

Note If no digits are dialed after accessing an outgoing CO line, the DTMF receiver remains

seized for 15 seconds and then drops; however, the line remains connected.

3-42 Strata DK Programming 5/99

Program 13 – Defining the Message Center

System & Station

Processor Type: Program Type: Initialized Default:

   

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

SELECT = 1 PORT = Station Logical Port Number

Program 13 Overview

This program assigns a station as the Message Center. Each digital, electronic and standard telephone can receive a maximum of four message waiting

indications per [P DN] an d each [PhDN] owne d by th e sta tion. On e of t hese f our is rese rved f or the designated Message Center. The Message Center should be the customer’s main answering position.

Typically, the Message Center is a voice mail device, attendant console, a digital or electronic telephone with a DSS console (DDSS or HDSS), or an add-on module. If incoming traffic to a DDSS or HDSS console attend ant i s heavy , another station can be assigned as the Mess age Center .

DK14, DK40i, All RCTUs Station No port assigned

Port Number

Enter the station logical port number of the station to be defined as the Message Center.

For RS-232 SMDI and In Band (DTMF) voice mail integration, enter the lowest QSTU2/KSTU2/ RSTU2 standard telephone port connected to the VM device (see notes below.)

System & Station

Notes

● The Message Center is allowed to perform “Messa ge Waiting,” even if disal lowed on al l other

stations.

● Assign the Message Center to the customer’s main answering position: a station or the lowest

port (in VM group) of the customer’ s voic e ma il devic e (se e Program 31 for voi ce mail group port assignments), whichever the customer specifies.

● When using RS-232 SMDI or DTMF voice mail interface , all stati ons must als o be assign ed to

the message center port in Program 32 and Program 13. This should be the lowest standard telephone port (QSTU2/KSTU2/RSTU2) connected to the VM device. This is also the same (lowest) port assigned in the Program 31 VM group and the lowest standard telephone port assigned in the Program 40 VM Distributed Hunt Group. Do not assign the VM DH Group port number (900~915) as the message center port.

Strata DK Programming 5/99 3-43

System & Station

Program 15 – Ground/Loop/Tie/DID Line Options

Processor Type: Program Type: Initialized Default:

   

SELECT = Program Code Press Scroll to advance or To advance the CO line range, press

located beneath the LCD. Press lower range.

Processor Type CO Line Range Processor Type CO Line Range

Program LED ON LED OFF

Program Code

CPC on AR VM Calls and Voice

Calls

CO/DID/Tie Line

Signal

DK14, DK40i, All RCTUs System All LEDs are OFF

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

LED Buttons = CO line

3DJ H to go back.

6FUROO

3DJ H for a

DK14 001~004 RCTUBA/BB 001~048 DK40i 001~012 RCTUC/D 001~144

RCTUA 001~016 RCTUE/F 001~200

01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20

Detect Ignore

DP DTMF

Specify CO line by setting LEDs as defined by the table below. When you are finished, all LEDs with an “X” should be lit.

Line

LED

CO/DID/Tie Dial

Pulse Rate

(Pulse per sec.)

AR Hold Detect Ignore

AR Timing Crossbar

Tandem CO Line

Connection with

Station Dropout Forced Account

Operation After CO

Line Flash

Code

20 PPS 10 PPS

95 msec.

Enabled Not

No DTMF

receiver

After Flash

ESS

(electronic)

450 msec.

Enabled

DTMF

receiver

After Flash

3-44 Strata DK Programming 5/99

Program 15 – Ground/Loop/Tie/DID Line Options

Program 15 Overview

This program specifies operational options on a line by line basis.

Code 0: Automatic Release (AR) on Voice Mail or Voice Calls

On loop start CO lines, some COs send the AR (Automatic Release) or CPC (Calling party Control) signal af te r a n e xte rn al par ty hangs up (typically 1~15 seconds) to d is conn ect a lo op s ta rt line. An AR/CPC signal is a 95 or 450-millisecond open of the CO line loop. If the CO sends this signal after an external party hangs up and before the VM/auto attendant transfers a call, D tone will be sent to the voice mail port (Program 30, LED 15), releasing and clearing that port for another call. This feature is active on all voice calls.

When a station is disconnected from a CO line call by the AR/CPC signal, its LCD will display “CO LINE HANG UP”. The line can be disconnected anytime by the AR/CPC signal during the “talk state” of a call. CO line calls disconnected by the AR/CPC signal will be represented on the SMDR report by a “ which automatically disconnect when the external party hangs up. The Voice Mail device must recognize the “D” tone as a disconnect signal.

Important! This option cannot always be used because some COs may send un r e liabl e AR/CPC

signaling or no AR/CPC signaling for loop start lines.

” next to the CO line number. Code 0 does not apply to ground start lines,

System & Station

Enable AR/CPC-Hold detect on loop st ar t li nes only aft er t est in g that the CO sends the AR/CPC-Hold signal.

Code 1: CO Outgoing Signal

Each line can be independently assigned to have either Dial Pulse (DP) or Dual-tone Multifrequency (DTMF) signaling on outgoing calls toward the Central Office.

♦ If a line is set for DP operation, the 7RQH'LDO6HOHFWbutton must be programmed on

stations that must send DTMF tones over the lines.

♦ If Tie or DID lines are programmed for dial pulse, turn LED 11 ON in Program 30 for each

station port assigned to the DID or Tie line.

Code 2: Line Pulse (DP) Rate

If a line is assigned DP signaling, the rate can be either 20 or 10 pulses per second (PPS). Some Central Offices do not reliably accept 20 PPS.

Code 3: Automatic Release (AR) From Hold/Transfer

The Automatic Relea se (AR) signal sometimes c alled Calling Party Control (CPC) or Supervis ed Loop Control. This signal consists of a momentary open of the loop start CO line provided by some COs—the duration of the open depends on the CO. If a CO line is programmed (Programs 15-0 and 15-3) to detect the AR/CPC signal, the DK system drops the line when the CO sends the signal (typically 1~ 15 seconds aft er the outside party hangs up ). The system send s D Tone to voice mail ports to drop the ports when AR/CPC is detected.

System & Station

The Strata DK system disconnects a loop start CO line voice call and displays “CO LINE HANG UP” on the station’s LCD anytime the AR/CPC signal is detected and the CO line has Programs 15-0 and 15-3 enabled.

On loop start CO lines, some Central Offices send an AR/CPC signal. If the system CO line is on hold (or being transferred to another station or Auto Attendant port) when the AR/CPC signal is sent, it is automatically disconnected if this option is activated.

Strata DK Programming 5/99 3-45

System & Station

Program 15 – Ground/Loop/Tie/DID Line Options

Two-CO line DISA calls always release when AR/CPC is sent. DISA release via AR/CPC is not related to this program. CO line calls disconnected by the AR/CPC signal will be represented on the Statio n Message Detail Recor ding ( SMDR) re port b y a “ does not apply to ground start li nes, which auto maticall y disconnect when the external par ty hangs up. See Important! note in earlier paragraph on Code 0.

DK424 only: If loop start lines are programmed to detect the AR/CPC-Hold signal, they do not

remain on the attendant console loop keys when the attendant console sets up trunk-to-trunk connection. If programmed to ignore AR/CPC-Hold, they remain on the attendant console Hold loop keys.

Important! Enable AR/CPC-Hold detect on loop start li nes only aft er t est in g that the CO sends

the AR/CPC-Hold signal.

Code 4: Automatic Release (AR) Time

AR/CPC signaling timing is different depending on the Central Office equipment. An assignment choice exists between Crossbar or ESS Central Offices.

For more information on AR/CPC, see the preceding Code 0 and Code 3 sections.

Code 5: Tandem Line Connection

” next to the CO line number. Code 3

Once a Two-line Conference call is made by an electronic, digital or (in R3.2) standard telephone users or voice mail ports, the user or voice mail device may drop out of the conference and leave the two lines connected. The choice exists for each line that may have this capability. This option must be enabled to allow CO lines (ground/loop/Tie/DID) to be used for outgoing DISA, Call Forward External, and Tie/DID/DN IS External Netw ork routing calls.

With Release 3.2, a station which set up a tandem call and then dropped out can dial the pickup code (

) to retrieve the tandem call. If more than one tandem connection is set up by a

station,

 picks up the call with the lowest CO line as a priority.

Prior to Release 3.2, st anda rd t el epho nes coul d set up tandem calls, but they could not dro p out . If they tried to drop out, the call would ring back to the standard phone.

Code 7: Forced Account Code (Verified or Non-verified)

If the Forced Account Code feature is used, (see Program 30) a station user is required to enter an Account Code before a CO line call can be completed. A choice exists for each line.

Code 8: Operation After CO Line Flash

If a standard telephone user is on an existing CO line call and flashes the hookswitch on their telephone, a Dual-tone Multi-frequency (DTMF) receiver channel may or may not be connected, depending on this assignment. If the CO line is a rotary dial only type, the QRCU2, K4RCU3, K5RCU, K5RCU2, or RRCS must be seized after flash when dialing from DTMF standard telephones. The QRCU2, K5RCU, K5RCU2, K4RCU3 or RRCS will decode the dialed tones and send dial pulses to the line.

3-46 Strata DK Programming 5/99

Program *15 – CO Line Tenant Assignments

System & Station

Processor Type: Program Type: Initialized Default:

   

SELECT = CO Line Number To add a line range, enter XXX

Processor Type CO Line Range Tenants Supported Processor Type CO Line Range Tenants Supported

DK14 001~004 2 RCTUBA/BB 001~048 4

DK40i 001~012 2 RCTUC/D 001~144 4

RCTUA 001~016 2 RCTUE/F 001~200 4

Line

1 2 3 4 1 2 3 4 1 2 3 4

6SNU

Tena nt Group

DK14, DK40i, All RCTUs System All CO lines assigned to Tenant 1

+ROG 6 S NU + ROG 6SNU +ROG 6SNU +ROG



TENANT = Assign the CO line to a tenant

XXX (low port  high port).



Line

Tenant Group

(see legend below)

Line

Tenant Group

System & Station

Program 15 Overview

A system CO line can be shared by mor e than on e busines s tenant for t he purpos e of sep arating CO line ringing pickup and Night Transfer. Program 15 assigns CO line business tenants.

Strata DK Programming 5/99 3-47

System & Station

Program 16 – Assign CO Line Groups (or Dial 9)

Processor Type: Program Type: Initialized Default:

   

SELECT = CO Line Group (see legend) Only enter the last two digits of the CO line

Group, or enter

6FUROO to advance or 3DJ H to go back.

Press To advance the CO line range, press

located beneath the LCD. Press

Processor Type CO Lin e R ang e CO Line Groups Processor Typ e CO Line Range CO Line Groups

DK14 001~004 01~04 RCTUBA/BB 001~048 01~08

DK40i 001~012 01~08 RCTUC/D 001~144 01~16

RCTUA 001~016 01~08 RCTUE/F 001~200 01~16

LED

20 19 18 17 16 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01

Line

Number

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

for Dial 9 group.

DK14, DK40i, All RCTUs System All CO lines assigned to the Dial 9 group

LED Buttons = CO line Specify CO line by setting LEDs as defined by the

table below. When you are finished, all LEDs with an “X” should be lit.

6FUROO

3DJ H for a

CO Line Groups

Dial

9(00)

3-48 Strata DK Programming 5/99

Program 16 Overview

Use Program 16 to assign each CO line to a CO line group or a general “dial 9” group. A general group for outside calli ng is avai lable wit h a “dial 9” access code as the initi aliz ed state fo r all li nes.

System & Station

Program 16 – Assign CO Line Groups (or Dial 9)

Lines can be accessed with a dialing code instead of with a CO

/LQH button. This is useful for

WATS lines or other facilities, and is heavily used in Least Cost Routing and Pooled Line Button assignments.

Do not attempt to assign a line to more than one group. A line need not be assigned to a group. If lines are not used, they should be taken out of all groups, including the “dial 9” group. Automatic Busy Redial (ABR) will not function if unconnected (unused) lines are assigned to a line group.

After programming, press:

♦ 9RO▲ to turn all LEDs ON ♦ 9RO▼ to turn all LEDs OFF ♦ 0RGH and CO line number, then  to display and advance

System & Station

Strata DK Programming 5/99 3-49

System & Station

Program 17 – DID/Tie Line Options

Processor Type: Program Type: Initialized Default:

   

Enter Line No. that will be DID or Tie line. To add a port range, enter XXX

6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG

DK40i, All RCTUs System LED 01/02 OFF, LED 03/04 ON

XXX (low port  high



Light LED Buttons 01~08 as noted in table below

Line Numbers:

LED/Button X LED ON LED OFF

09, 10, and

14~20

08 DID/Tie line DTMF digits with

06 Telephone LCD priority is ANI Telephone LCD priority is DNIS

04 DID/Tie no second dial tone DID/Tie second dial tone 03 DID line Auto Camp-on busy DID line no Camp-on busy 02 Wink Start for Tie or DID Immediate Start for Tie or DID

Not used at this time.

tones DID/Tie line DTMF digits without  tones



DID/Tie line receives ANI and routes per Programs 71 and 72 DID/Tie line does not receives ANI (DID Program *09 and

DID/Tie line routes per DNIS assignments: (Programs 71 and 72)

Page and Voice Announce on incoming Tie line Page access for Tie/DID DNIS lines

Tie Program 04)

DID/Tie line routes per Non-DNIS assignments: (DID Program *09 and Tie Program 04)

No Page and Voice Announce on incoming Tie line No Page access for Tie/DID DNIS lines

Program 17 Overview

Program 17 assigns lines for Tie and DID operation.

Important! When normal Tie/DID lines are configured with Program 71 and 72 DNIS

assignments, turn LED 05 ON and LED 06, 07 and 08 OFF for those lines - then program the lines as required in Programs 71 and 72.

Notes

● Each REMU, PEMU, RDDU or TDDU PCB reduces the station port capacity by four station

ports, each RDTU Tie/DID line channel reduces the system’ s s ta ti on por t cap aci ty by one port.

● Always install Tie or DID line PCBs in slot numbers that are higher than station PCB slot

numbers (see Chapt er 2 – DK40i Confi guratio n in th e Strata DK Installat ion and Mai ntenance Manual).

● Incoming Tie line calls camp-on only if Program 71 assignments are used.

● Copy one record sheet for each group of Tie/DID lines that have different Program 17

parameters.

LEDs 09, 10 and 14~20

Not used at this time.

3-50 Strata DK Programming 5/99

LED 08: ANI/DNIS Digit Format

System & Station

Program 17 – DID/Tie Line Options

Most DID/Tie lines with ANI/DNIS digit format include exception, as of this writing, Sprint provides DNIS without ANI and does not include digits - in this case LED 08 should be turned OFF.

Examples o f this signal format are: DID/Tie lines with normal digit format does not include

LED 07: ANI Receive Line Option

If a Tie or DID li ne sho uld receive ANI information, LED 07 shoul d be t urned ON for that line. If the Tie/DID l ine re ceives ANI digits only (no DNIS digits) LED 06, 07, and 08 should be ON and LED 05 should be OFF. See Program 71-1, address 199, 299, and 499 for Tie/DID ANI only call routing assignments. If a line receives ANI and DNIS, LEDs 05, 07 and 08 must be ON; LED 06 can be ON or OFF.

LED 06: Telephone LCD Display Option ANI or DNIS

Te lephone LCDs can display ANI or DNIS information as a priority when Tie/DID lines or ISDN channels receive both ANI and DNIS digits. This system-wide option determines if ANI or DNIS information should display on telephone LCDs when Tie/DID lines provide both ANI and DNIS information together on incoming calls.

It is not possible to display both ANI and DNIS information simultaneously on the same call but the

3DJH button on the LCD telephone can be used to toggle between the ANI and DNIS

information when an ANI/DNIS line is ringing the telephone. After answering the call, it is not possible to toggle the LCD display between ANI and DNIS

ANI digitsDNIS digits and DNIS digits.



tone with digits (LED 08 ON). One



tone with digits (LED 08 OFF).



tone with



System & Station

LED 05: DNIS Line/Non-DNIS Line

This option assigns Tie and/or DID lines to follow Dialed Number Identification Service (DNIS) Program assignments.

Turn LED 05 ON for DNIS only or ANI with DNIS lines. Turn LED 05 OFF and LED 07 and 08 ON for ANI only lines which should route per the last

address assignment in Program 71.

Important! Any Tie or DID line can be assigned to use the features of Program 71 and 72. If

normal Tie/DID lines are assigned Name Tags, External Routing, selective Day/ Day2/Night Routing: In Program 17, Turn LE D 05 ON and tur n LED 06, 07 and 08 OFF for those lines - then program the lines as required in Program 71 and 72. In this case, Program

LED 04: DID/Tie Second Dial Tone Option

If the second dial tone option is selected (LED 04 OFF), callers calling in on the DK DID or Tie lines will hear dial t one a ft er acc es sin g t he DK Tie/DID lines. Second Dial tone will no t be sen t t o callers if this option is not selected (LED 04 ON).

Important! Normally, Tie lines require a second dial tone (LED 04 OFF) and DID lines should

not return a second dial tone (LED 04 ON). The initialized data is set for DID lines so this data must be changed when installing Tie lines if second dial tone is required.

09 (DID) and Program 04 (Tie) do not apply to these lines.

LED 03/04 applies to REMU, PEMU, TDDU, RDDU and RDTU DIDs and Tie lines.

Strata DK Programming 5/99 3-51

System & Station

Program 17 – DID/Tie Line Options

LED 03: DID Camp-on/Busy

Turn LED 03 ON if DID line cal lers should he ar ring back tone and camp on to bus y stat ion s when calling busy stations. Turn LED 03 OFF if the DID callers should hear busy tone when calling busy stations. Analog Tie lines will not camp-on to busy stations.

It is recommended to turn LED 03 ON for all DID lines. To provide Camp-on-busy over RDTU Tie line ca ll s, con fi gur e Tie lines as DID lines in Program 41-2; LED 03 mu st be on for the lines in Program 17. This is allowed because Ti e and DID signalling is the same for Tie and DID T1 lines.

Also, both Tie and DID lines that route per Program 71 DNIS assignments will camp on busy if LED 03 is turned ON. Tie lines that route per Program 04 will not camp on busy.

LED 03/04 applies to REMU, PEMU, TDDU, RDDU and RDTU DIDs and Tie lines.

LED 02: Wink/Immediate

Applies to REMU, TDDU, PEMU, and RDDU Tie/DID lines only. Select Wink Start or Immediate Start for the entered Tie or DID line. See Program 41-2 for RDTU Ti e/DID Wink/ Immediate Start assignments or RDTU T1 Tie lines configured as DID lines in Program 42-1.

LED 01: Page/Handsfree Answerback

Allows (LED 01 ON) or denies (LED 01 OFF) the following features when connecting the Strata DK to another Key/PBX. LED 01 applies to both Tie and DID lines when programmed with Program 71 assignments.

If using a private network, then turn LED 01 ON to allow Page access on Tie and DID lines programmed with DNIS assignments in Program 71 (Code #039).

Per FCC regulations, publi c telep hone net work, Tie, DID, or DNIS lines must always be restricted (LED 01 OFF) from Page and Handsfree Answerback.

♦ Callers on the far- end Key/PBX system can access the Strata DK system external and/or

Station All Call Pa ge o ver DID a nd/or Tie lines programmed with DNIS assignment (Progr am 10-2, LED 15 and Program 71-1, Code #039) for DID/Tie DNIS assignments. Tie lines only that route per Program 04 can dial any Page Zone or Page Group access code.

♦ Callers on the far - end Ke y/ PBX syst em can make voice announce call s t o st at ions on the near-

end Strata DK. This opti on applies only Ti e li nes (not DID lines) that route per Program 04 or Program 71. You must program the Strata DK as “Voice First” in Program 10-1, LED 01; or, the far end can dial “1” after dialing the [DN] on tone first systems.

♦ Callers on the far-end Strata DK can answer Tie lines calls (not DID lines) from the Far End

Key/PBX in the hands free mode. You must program the near-end Strata DK as “Voice First” in Program 10-1, LED 01, or the far-end caller must dial “1” to switch from ring to voice signaling.

3-52 Strata DK Programming 5/99

System & Station

Program *17 – DID Intercept Port Number (Vacant or Wrong Number)

Program *17 – DID Intercept Port Number (Vacant or Wrong Nu mb er)

Processor Type: Program Type: Initialized Default:

   

SELECT = DID Line Number Intercept does not apply to Tie line calls. To add a port range, enter XXX

Processor Type DID Line Range Intercept Port Range Processor Type DID Line Range Intercept Port Range

DK14 N/A N/A RCTUBA/BB 001~048 000~079

DK40i 001~012 000~027 RCTUC/D 001~144 000~239

RCTUA, RCTUB 001~016 000~031 RCTUE/F 001~200 000~335

DID LIne Number

6SNU

Intercept Port

DK40i, All RCTUs System No data



Number

+ROG 6 S NU + ROG 6SNU +ROG 6SNU +ROG

HUNT TO = Enter Intercept Station Logical Port No.

XXX (low port  high port).



DID LIne Number

Intercept Port

LED Button 01 enters blanks.

Number

DID LIne Number

Intercept Port

Number

System & Station

Program *17 Overview

DID and/or DNIS calls in which callers have dialed a vacant or invalid port can be routed to intercept ports assi gned with t his prog ram. Each DID and/or DNIS line can have its own inter ce pt port. In all cases, Intercept does not apply to Tie lines.

Strata DK Programming 5/99 3-53

Toshiba DK14, DK40i, DK424 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Overview