Warning: This product may not be exported outside the US and Canada
without US Department of Commerce, Bureau of Export Administration
authorization. Any export or re-export by the purchaser, directly or indirectly, in
contravention of U.S. Export Administration Regulation is prohibited.
Product and company names listed are trademarks or trade names of their
respective companies.
Copyright 2001, Toshiba Corporation. All rights reserved. This manual may
not be reproduced, in part or in whole, without the permission of Toshiba
Corporation. The content of this manual is subject to change without notice in
the future. Toshiba Corporation assumes no liability for damages resulting
from the use of this product or the information contained in this manual.
Table of Contents
Congratulations on Your Purchase
Contact Information
Support Information 2
Sales Information 2
Web Page 2
2
2
Important Rules for Safe Operation 3
Installation 3
Use 4
Service 5
Overview 6
How does a cable modem work? 6
How does a cable modem connect to a computer? 6
What is DOCSIS? 7
Getting Started 8
What’s in the box? 8
Front side LEDs 8
Rear side Connectors 8
Installing USB Drivers 9
Diagnostics 11
How to Use the Stand 12
Specifications
Q & A
Regulatory and Warranty
Glossary
Installing the Cable Modem
1
Back Cover
13
15
17
18
Congratulations on Your Purchase!
Your new Toshiba DOCSIS Cable Modem will provide you with high-speed access to the Internet
through your cable TV (CATV) network- accesses at a fraction of the time it takes traditional telephone
modems. In addition, your service will be always connected. Those two features give you the
information you want, when you want it … and your telephone line is kept free.
In addition to the careful attention devoted to quality standards in the manufacture of
your Toshiba DOCSIS Cable Modem, safety is a major factor in the design of every
product. However, safety is your responsibility, too.
This section lists important information that will help assure your enj oyment and proper use of the Cable
Modem and accessory equipment. Please read them carefully before operating and using your modem.
Installation
Read and Follow Instructions - You should read all the safety and operating
instructions before operating the modem. Follow all operating instructions.
Retain Instructions - You should save all the safety and operating instructions, for
your future reference.
Heed Warnings- Comply with all warnings on the products and in the operating
instructions.
Check Power Sources- Operate this product only from the type of power source
indicated on the product's marking label. If you are not sure of the type of power
supplied to your home, consult your dealer or local power company.
Be Careful of Overloading- Do not overload wall outlets or extension cords, as this
can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords,
frayed power cords, damaged or cracked wire insulation, and broken plugs are
dangerous. They may result in a shock or fire hazard. Periodically examine the cord,
and, if its appearance indicates damage or deteriorated insulation, have it replaced by
your service technician.
Protect Power Cords- Route power supply cords so that they are not likely to be
walked on or pinched by items placed upon or against them.
Pay particular attention to cords where they are attached to plugs and convenience
receptacles, and examine the point where they exit from the product.
Check Ventilation - Slots and openings in the enclosure are provided for ventilation to
ensure reliable operation of the product and to protect it from overheating. Do not
block or cover these openings. Never block these openings by placing the product on
a bed, sofa, rug, or other similar surface. Never place this product near or over a
radiator or heat register, or any other heat source (including amplifiers). Do not place
this product in a built-in installation, such as a bookcase or equipment rack, unless
you provide proper ventilation.
Do Not Use Accessories- Do not use attachments, unless they are recommended
by Toshiba, as they may cause electrical or fire hazards.
Use the Recommended AC Adaptor - You must use the Adaptor that comes with
your Toshiba Cable Modem.
3
Do Not Use Near Water - Do not use this product near water - for example, near a
bath tub, sink or laundry tub, in a wet basement or near a swimming pool, and the like.
Do Not Place Near High Temperature Source - for example near a steamer, Kitchen
range fire, and the like.
Use Caution in Mounting This Product - Do not place this product on an unstable
surface or support. The product may fall, causing serious injury to a child or adult, as
well as serious damage to the product.
Use Care in Moving Product-and-Cart Combinations - Quick stops, excessive,
force and uneven surfaces may cause the product-and-cart combination to overturn.
Ground the Cable Systems – Be sure that the outside cable system is grounded, so
as to provide some protection against voltage surges and built-up static charges.
Section 810 of the national Electric Code, ANSI/NFPA No. 70-1984 (Section 54 of the
Canadian Electrical Code, Part 1) provides information with respect to proper
grounding of the cable systems.
Do not disconnect RF cable from your Cable Modem while the power to your
modem is on.
USE
Unplug Power Before Cleaning - Do not use liquid cleaner or aerosol cleaner. Use a
damp cloth for cleaning.
Keep Objects Out of Openings - Never push objects of any kind into this product
through openings, as they may touch dangerous voltage or "short-out" parts, which
could result in a fire or electric shock. Never spill liquid on the product.
Protect From Lightning - For added protection for this product during a lightning
storm, or when it is left unattended and unused for long periods of time, unplug it from
the wall outlet, and disconnect the cable system. This will prevent damage to the
product due to lightning and power line surges.
Take at least 10 seconds between AC plug off and on.
4
Service
Do Not Remove Covers- Do not attempt to service this product yourself, as opening
or removing covers may expose you to dangerous voltage or other hazards. Refer all
servicing to qualified service personnel.
Unplug this product from the wall outlet carefully, as the AC adaptor may be hot.
Refer Servicing to Qualified Service Personnel Under the Conditions Listed
Below
♦ When the power supply cord or plug is damaged.
♦ If liquid has been spilled or objects have fallen into the product.
♦ If the product has been exposed to rain or water.
♦ If the product does not operate normally by following the operating
instructions.
♦ If the product has been dropped or the cabinet has been damaged.
♦ When the product exhibits a distinct change in performance, such as the
inability to perform basic functions - this indicates a need for service.
Require Safety Check - Upon completion of any service or repairs to this product, ask
the service technician to perform safety checks recommended by service point to
determine that the product is in safe operating condition.
5
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