Topcom BUTLER 565 User Manual

CONTENTS

1 Handset and Basestation 50 2 Display 50 3 Operating Instructions 51

3.1 Installation 51

3.2 Basic Functions 52

3.2.1 Incoming Calls 52

3.2.2 Outgoing Calls 52

3.2.3 Paging from Base to Handset (up to 6 handsets) 53

3.2.4 Internal Call to another Handset 53

3.2.5 Internal Call from another Handset 54

3.2.6 Internal Call during an external Call 54

3.2.7 Incoming external Call during internal Call 55

3.2.8 Making a Phone Call 56

3.2.8.1 Normal Dialling 56

3.2.8.2 Last Number Redial 56

3.2.8.3 Memory Numbers 56

3.2.9 Prenumeration 57

3.2.9.1 Normal numeration 57

3.2.9.2 Redialling (4 last numbers) 57

3.2.9.3 Memory numbers 57

3.2.10 Microphone Mute 58

3.2.11 Dialling Mode 58

3.2.12 Flash (R) 58

3.2.13 Call Duration Time 59

3.2.14 Caller-ID Information 59

3.2.15 Temporary Keypad Lock 59

3.3 Programming the System Parameters 60

3.3.1 Ring Volume and Ring Melody of the Base Station 60

3.3.2 Pause Time Programming 60

3.3.3 PSIC/EIC Code Programming 61

3.3.4 Emergency Numbers 61

3.3.5 Call Barring 62

3.4 Programming the Handset Parameters 63

3.4.1 Base Number Display on/off 63

3.4.2 Handset Number Display on/off 63

3.4.3 Key Tone on/off 63

3.4.4 Ring Volume and Melody of the Handset 64

3.4.5 Speaker Volume Programming 64

3.4.6 Notebook Function 64

3.4.7 Programming Memory Numbers 65

3.4.8 Transfer Redial Memory Numbers to Memory Locations 65

3.4.9 Clear the Dial Memory 66

3.4.10 Babycall 66

3.5 Programming the PIN code (Personal Identification Number) 67

3.5.1 Programming the Handset PIN code 67

3.5.2 Programming the Base PIN code 67

3.6 Registration and Deregistration 68

3.6.1 Registration 68

3.6.2 Deregistration 68

3.7 Select the Base Station 69

3.8 Default Settings 69

3.8.1 Default Settings of the Handset 69

4 Technical Data 70 5 Troubleshooting 71 6 Warranty 72

3.8.2 Default Setting of the Base Station 70

1 Handset and Basestation

1 Display 2 Set button 3 Intercom button 4 Memory button 5 Mute button 6 On/Off button 7 Line button 8 Flash button 9 Redial button 10 Battery indicator 11 Line indicator 12 Paging button

2 Display

LOCK indicator

The handset is locked

PROGRAM indicator

You are in the menu

PHONE indicator

You are in communication

SCAN indicator

The handset is active

5 7 6

2 3 4

11 10

INT

INTERCOM indicator

An intercom call or a base programming mode with PROGRAM indicator

DTMF indicator

The dialling mode is DTMF

MUTE indicator

The microphone is temporarily deactivated

BATTERY indicator

Indicator rechargeable battery. The indicator blinks when the battery is low.

Battery capacity 25% Battery capacity 50% Battery capacity 75% Battery capacity 100%

3 Operating Instructions

3.1 Installation

• Connect the phone lines to the base unit and put the batteries into the battery compartment.

• When the handset is placed on the charger unit, the handset batteries are being charged. If the battery has been completely discharged, it re q u i res 7 hours to fully re c h a rg e .

Power off

• Press and hold the ‘ ’ button for about 1 second when the handset is in standby mode.

Activate handset

• Press the ‘ ’ button briefly when the handset is deactivated.

-1- H1

The handset is searching the base

BASE NO HANDSET NO

During base searching, the base number appears on the display. It indicates the base that the handset is currently searching for.

• ‘-0-’ means that all bases, to which this handset is registered, are being searched. (Automatic Searching)

• ‘-1-’, ‘-2-’, ‘-3-’, ‘-4-’ displays the number of the base station to which the handset is registered.

REMARKS

You can program the base number you want to make a connection with. If you do not want the base and handset number to be shown on the display, you can deactivate this function.

The handset has found the base

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BASE NO HANDSET NO

3.2 Basic Functions

REMARKS

When you receive an external call during an internal communication, you will hear the call-waiting tone.

3.2.1 Incoming Calls

When the base unit receives an incoming call, it starts to ring and the Line indicator on the base blinks. The handsets that are not busy, are ringing and the PHONE indicator blinks on their displays.

• Press any button, except the ‘ ’ button.

• Pick up the handset from the base unit to accept the call. All other handsets stop ringing. The DTMF indicator appears on the

display.

If other users now press the ‘ ’ button, they will hear a busy tone. An internal call between two other handsets is possible.

3.2.2 Outgoing Calls

• Press the ‘ ’ button. The PHONE indicator blinks on the display.

Then you hear the dial tone and the PHONE indicator stabilizes (stops blink-

ing). The DTMF indicator is displayed.

• Enter the telephone number.

• If you want to enter a dialling pause, press the ‘ ’ button after dialling the number.

The dialling pause ‘P’ is displayed.

You can now have your conversation.

If another handset is already in communication with an external caller, you will hear the busy tone and the handset number is shown on the display.

868P1230

3.2.3 Paging from Base to Handset (up to 6 Handsets)

The handset starts ringing when the Paging button is being pressed, but an internal call between base and handset is not possible.

• Press the Paging button on the base station. All handsets start ringing for

20 sec. If there’s no answer within these 20 sec., the paging will be automatically stopped.

• To cancel this mode, press the Paging button once more. All handsets stop ringing.

REMARKS

Paging is only possible when the base station is in idle mode.

3.2.4 Internal Call to another Handset

• Press the ’INT‘ button. You will hear the dialling tone and the

I N T

handset number is displayed.

When you are making an internal call,

the handset number of the handset that

you want to contact, appears on the

display. If the other handset is already in internal communication with a third handset, both of these numbers are

3 -4

shown on the display.

• Enter the desired handset number (1-6), ex. enter ‘2’.

2 1

I N T

• Press ‘*’ if you want to call all subscribed handsets. All the handset numbers of the subscribed handsets are displayed.

When the call is answered, you will hear the ringing tone. If the called party is busy or unavailable, you hear a busy

2 3 4 5 6 1

I N T

tone.

Press the ‘ ’ button or the ‘INT’ button to disconnect the internal call.

REMARKS

If the called party does not answer this call within 30 seconds, this call will be disconnected automatically. Only one internal call is possible.

3.2.5 Internal call from another Handset

When the handset receives an internal call from another handset, it will ring and the handset number of the calling hanset is shown on the display.

• Press any key to connect this internal call.

• Press the ‘ ’ button or the ‘INT’ button to disconnect the internal call.

3.2.6 Internal call during an external call

This function offers you the possibility to transfer an external call to another handset.

During an external connection

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I N T

8681230

• Press the ‘INT’ button. You will hear the dialling tone and the

external communication is put on hold.

The current handset number is displayed.

• Enter the desired handset number (1-6),

ex. handset number ‘2’.

• Press ‘*’ if you want to call all subscribed

handsets. All the handset numbers of the

subscribed handsets are displayed.

2 1

2 3 4 5 6 1

I N T

You will hear a ringing tone when the called party answers the internal call.

The following steps can be taken

a) To connect the external call that has been put on hold, to the other handset you

are currently connected with.

• Press the ‘ ’ button.

The external call is transferred to the other handset. The call duration is displayed.

04-00

After 5 seconds the handset returns to standby mode.

If the called party does not answer the transferred call within 30 seconds, the call goes back to the first handset. If the first handset doesn’t answer this call within 30 seconds, the call will be disconnected automatically.

b) To retrieve the external call, the internal

call is disconnected

• Press the ‘R’ button to end the internal call.

c) To retrieve the external call, the internal

call is put on hold.

• Press the ‘INT’ button.

-1- H1

8681230

I N T

2 1

• Press the ‘INT’ button once more to retrieve the internal call. The external call is put on hold.

REMARKS

You can switch from the call you are connected with to the call on hold by pressing the ‘INT’ button.

3.2.7 Incoming external call during internal call

When you receive an external call, you will hear a call waiting tone and the PHONE indicator blinks on the display.

• Press the ‘INT’ button to answer the incoming external call.

• Press the ‘INT’ button again to go back to the internal call.

• Press the ‘ ’ button to end the connection.

2 1

I N T

3.2.8 MAKING A PHONE CALL

3.2.8.1 Normal Dialling

• Press the ‘ ’ button. The PHONE indicator blinks on the

display. Then you hear the dialling tone

and the PHONE indicator stops blinking.

• Enter the telephone number.

• If you want to enter a dialling pause,

press the ‘ ’ button after dialling the

number. The dialling pause ‘P’ is

displayed.

3.2.8.2 Last number redial

The last dialled number can be redialled automatically.

• Press the ‘ ’ button.

• Press the ‘ ’ button The last number called will be displayed and dialled automatically.

3.2.8.3 Memory numbers

You can easily call numbers that have been stored in the memory (see 3.4.7. Programming memory numbers).

• Press the ‘ ’ button.

8 6 8 P 1 2 3 0

6 8 P 1 2 3 0

• Press the ‘ ’ button.

The cursor on the display is blinking

which means that the memory location

of the memory number needs to be

entered.

• Enter the location number (0 - 9). The number is displayed and dialled.

REMARKS

The speed dial numbers will not be stored in the redial memory.

6 8 1 2 3 0

3.2.9 Prenumeration

3.2.9.1 Normal numeration

• Enter the desired telephone number.

• If you want to enter a dialling pause, press the ‘ ’ button after dialling the number. The dialling pause ‘P’ is displayed.

• If you have made a mistake while entering the number, press the

’ ’ button to correct it. You can delete

the entire dialled number by pressing this key for more than 1 second. Then

you can enter the new number.

• Press the ‘ ’ button. The entered numbers will now be dialled.

3.2.9.2 Redialling (4 last numbers)

• Press the ‘ ’ button The number that has been called last, is displayed.

• Press the ‘ ’ button again, if you want to select another number from the

redial memory. The 4 last entered telephone numbers are stored in the redial

memory.

• If you have made a mistake while entering the number, press the ’ ’ button

to correct it. You can delete the entire dialled number by pressing this key for m o re than 1 second. Then you can enter

the new number.

• Press the ‘ ’ button. The last dialled number will be redialled.

8 6 8 P 1 2 3 0

6 8 P 1 2 3 0

8 6 8 1 2 3 0

6 8 1 2 3 0

3.2.9.3 Memory numbers

• Press the ‘ ’ button. The cursor on the display blinks which

means that the memory location of the memory number needs to be entered.

• Enter the location number (0 - 9).

• Press the ‘ ’ button again to go to

the next location. The location number (for ex: ‘0’) is displayed, followed by the telephone number.

• Press the ‘ ’ button. The number on the display is being

dialled.

0 8 6 8 1 2 3 0

6 8 1 2 3 0

REMARK

The memory numbers will not be stored in the redial memory.

3.2.10 Microphone Mute

It is possible to deactivate the microphone during a conversation. Now you can talk freely without being heard by your correspondent.

• Press the ’ ’ button. The microphone is deactivated and the

MUTE indicator is displayed.

• Press the ’ ’ button once more.

The microphone is activated again and the MUTE indicator is no longer displayed. You can continue the conversation.

3.2.11 Dialling Mode

When you press the buttons, you will hear that each button has a key tone (DTMF). During a conversation, you can program these key tones so that they sound longer, for example for telecom services. First you have to enter the telephone number, than you switch to longer key tones, otherwise the base station will not accept his t e m p o r a ry change. The tone will be generated as long as you keep the button pushed. Default = short key tones.

Long key tones (temporary)

8 6 8 1 2 3 0

• Press the ‘ ’ button.

• Press the ‘* *’ button.

• Press the ‘ ’ button.

3.2.12 Flash (R)

The R button, also called flash or recall, generates a line interruption. This interru ption allows you to use comfort services. You can program the flash time as follows :

• Press the ‘R’ button short for a 85ms flash signal.

• Press the ‘R’ button for more than 1 second for a 250ms flash signal.

0 0

8 6 8 1 2 3 0

3.2.13 Call Duration Time

During or after an external call the call time appears on the display.

• After picking up the handset, the call duration time is displayed after 20 sec.

• After finishing the conversation the call duration time will still be visible on the

display for another 5 sec.

REMARKS

1) Even when the external call takes less than 20 seconds, the call duration time will appear on the display.

2) The call duration time of an external incoming call will also be displayed.

3) When the external call is transferred to another handset, the call duration time will restar t on the other handset.

3.2.14 Caller-ID Information

This device has the Caller-ID function through the FSK system. Caller identification is only available if your telephone operator provides this service in FSK if you have a subscription. When you receive an external call, the caller’s phone number will appear on the display after the second ring. The number stays visible on the display during the call or for 20 seconds after having pressed the ‘ ’ button.

• The phone number of the incoming call

is displayed.

0 0 - 2 0

0 4 - 0 0

6682508

• Press the ‘ ’ button to receive the incoming call. After 20 seconds, the

Caller-ID information disappears and the call duraton time is displayed.

0 0 - 2 0

3.2.15 Temporary Keypad Lock

To prevent that a number is being pressed accidentally, you can temporarily lock the keypad.

The phone is in standby mode :

• Give the ‘ ’ button a short press to

lock the keypad.

• Press and hold the ‘ ’ button for

1 second to unlock the keypad.

REMARK

If you receive an incoming call when the keypad is locked, the keypad will be unlocked automatically by pressing any key or by picking up the handset.

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3.3 Programming the System Parameters

When you are programming the parameters of the base station, the pro g r a m m i n g will be aborted automatically if there is no key action within 30 sec.

R E M A R K S

Do the programming when the base and handset are in standby mode.

During the programming you can receive an external or internal call by pressing the ‘ ’ button or the ‘ ’ button. You can always end the programming by pressing the ‘ ’ button.

3.3.1 Ring Volume and Ring Melody of the Base station

Ring Volume Base station

You can select the desired ring volume from 0 (no ringing tone) to level 3 (high).

• P ress the buttons ‘ ’ and ‘#‘. You will hear a confirmation tone

coming from the handset.

• P ress ‘5‘ .

• Enter the desired volume (0-3).

• P ress the ‘ ’ button to confirm .

Ring Melody Base station

The base station has 6 diff e rent melodies.

• P ress the buttons ‘ ’ and ‘#‘. You will hear a confirmation tone

coming from the handset.

• P ress ‘6‘ .

• Enter the desired ringing melody (1-6).

• P ress the ‘ ’ button to confirm.

5 2

6 2

I N T

R E M A R K S

When you receive an external call during this programming, the pro c e d u re will be abort e d .

3.3.2 Pause Time Pro g r a m m i n g

• P ress the buttons ’ ‘ en ‘#‘ .

You will hear a confirmation tone

coming from the base station.

• P ress ‘0’ ‘2’ .

• P ress ‘0’ for 1 second pause time.

o r

• P ress ‘1’ for 3 seconds pause time. o r

• P ress ‘2’ for 5 seconds pause time.

• P ress ‘ ’ button to confirm.

0 2 1

I N T

3.3.3 PSIC/EIC Code Programming

When you use this phone on a PABX home telephone exchange, you can insert the pause time automatically by programming the following. You can program a code for PSIC (3 kinds : H0, H1, H2) and for EIC (3 kinds : A0, A1, A2).

R E M A R K

PSIC (Primary Station Identification Code) EIC (Exchange Identification Code)

The pause time can automatically be inserted twice when your telephone is connected to two serial PABX systems. For this purpose, you should program the following : PSIC ( P r i m a ry Station Identification Code) and EIC (Exchange Identification Code).

TELEPHONE

PSIC

H0, H1,H2

EIC

A0, A1,A2

PSTN

• P ress the buttons ‘ ’ a n d ‘#’. You will hear a confirmation tone

coming from the handset.

• P ress ‘0’ ‘0’ .

• Enter the PSIC/EIC code. (max. 4 digits)

H 0 - - - -

I N T

• P ress the ‘ ’ button to select the next memory location for the PSIC/EIC code.

• P ress the ‘ ’ button to confirm . If the telephone is connected to only one PABX, the pause time can be inserted

by programming either the PSIC or the EIC code.

3.3.4 Emergency Numbers

You can program emergency numbers (max. 12 digits) in 3 locations. These numbers can always be called even when the handset is locked for outgoing calls.

• P ress the buttons ‘ ’ and ‘#‘ .

You will hear a confirmation tone coming from the base station.

• P ress ‘2’ ‘5’ .

• Enter the PIN code (default ‘0 0 0 0’ ) . The content of the first memory location is displayed.

• P ress the ‘ ’ button to go to the next location.

• Enter the desired emergency number (max.12 digits).

2 5 - - - -

0 112

0 110

I N T

• P ress the ’ ’ button to delete the last number if you have made a mistake while entering the number.

• P ress the ‘ ’ button to save the content of the current location and to go to the next location.

o r

• P ress the ‘ ’ button.

3.3.5 Call Barr i n g

You can program a handset in such a way that certain telephone numbers can not be called. The base station has 3 call barring memories for each handset (max. 8 digits). When this function is activated, the LOCK indicator is displayed. Only the emerg e n c y numbers (see 3.3.4) can always be called.

Call Barring Pogramming

• P ress the buttons ‘ ’ and ‘#’ .

I N T

You will hear a confirmation tone coming f rom the handset.

• P ress ‘7’ ‘4’ .

• Enter the PIN code (default ‘0 0 0 0’ ) . The handset numbers appear on the display (for ex.: 1, 2, 3).

• Enter the hanset number that needs to be

p ro g r a m m e d .

7 4 - - - -

1 2 3

1 0

I N T

The handset number appears in the left c o rner of the display and the current status of the barring appears in the right c o rner of the display.

R E M A R K

• “0” means that the the call barring is deactivated.

• “1” means that the call barring is activated.

• “2” means that outgoing calls are not possible, only internal calls

• P ress ‘0’, ‘1’ or ‘2’ .

• P ress the ‘ ’ button.

P rogramming Call Barring Numbers

• P ress the buttons ‘ ’ and ‘#’ .

• P ress ‘7’ ‘5’ .

• Enter the PIN code.

• Enter the number of the handset that needs to be programmed. The content of the first location is displayed.

• P ress the ‘ ’ button to go to the next

location.

• Enter the number (max.8 digits).

0 00

I N T

• P ress the ’ ’ button to delete the last number if you have made a mistake while entering the number.

• P ress the ‘ ’ button to store the content of the current location and to go to

the next location.

o r

• P ress the ‘ ’ button.

3 . 4 P rogramming the Handset Parameters

When you are programming the handset parameters, the programming will be a b o rted automatically if there is no key action within 30 sec.

R E M A R K

Do the programming when the base and handset are in standby mode, except for the pro g r a mming of the speaker volume and the notebook function. The programming can be aborted by pressing the ‘ ’ button. This is not applicable for the p rogramming of the speaker volume and the notebook function.

3.4.1 Base Number Display on/off

• P ress the buttons ‘ ’ and ‘2’ .

• P ress the buttons ‘0’ and ‘ ’ to deactivate the number display.

• P ress the buttons ‘1’ and‘ ’ to

activate the number display.

3.4.2 Handset Number Display on/off

• P ress the buttons ‘ ’ and ‘3’ .

• P ress the buttons ‘0’ and ‘ ’ to

deactivate the number display.

• P ress the buttons ‘1’ and ‘ ’ to activate the number display.

2 1

3 1

3.4.3 Keytone on/off

• P ress the buttons ‘ ’ and ‘5’ .

• P ress the buttons ‘0’ and ‘ ’ to deactivate the key tones.

• P ress the buttons ‘1’ and ‘ ’ to activate the key tones.

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