BUTLER 4872
TWIN/TRIPLE/QUATTRO
User Guide
v 1.5
Important
To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you
need a separate subscription from your telephone company to activate this function. If you don’t have
the Caller ID function on your phoneline, the incoming telephone numbers will NOT be shown on the
display of your telephone.
This product is in compliance with the essential requirements and other
relevant provisions of the R&TTE directive 1999/5/EC.
The Declaration of conformity can be found on:
http://www.topcom.net/support/cedeclarations.php
To be connected to the public analogue telephone network.
The features described in this manual are published with reservation to modifications.
The CE symbol indicates that the unit complies with the essential
requirements of the R&TTE directive.
English.................................................................. 1
1 Safety instructions ................................................................................................................. 1
2 Getting started ....................................................................................................................... 1
2.1 Installing the base ............................................................................................................................ 1
2.2 Installing the handset....................................................................................................................... 2
2.3 Twin/Triple/Quattro version............................................................................................................ 3
2.4 Installing the Skype software .......................................................................................................... 3
2.5 Installing the phone software........................................................................................................... 3
2.6 Keys/Led.......................................................................................................................................... 6
2.7 Icons ................................................................................................................................................ 7
2.8 Base light ......................................................................................................................................... 7
2.9 Systray Icon & application window ................................................................................................ 7
2.10 Navitating the menu ........................................................................................................................ 8
2.11 Menu overview ................................................................................................................................ 9
3 Using the telephone ................................................................................................................9
3.1 Switching the handset ON/OFF....................................................................................................... 9
3.2 Changing the language .................................................................................................................. 10
3.3 Making a normal telephone call .................................................................................................... 10
3.4 Making a Skype telephone call...................................................................................................... 11
3.5 Receiving a normal telephone call ................................................................................................ 12
3.6 Receiving a Skype call .................................................................................................................. 13
3.7 Handsfree mode............................................................................................................................. 13
3.8 Adjust earpiece/handsfree volume ................................................................................................ 13
3.9 Secrecy function (Mute function).................................................................................................. 13
3.10 Locating a handset (Paging function)............................................................................................ 13
3.11 Keypad Lock ................................................................................................................................. 13
3.12 Using the alphanumerical keypad ................................................................................................. 13
4 Phonebook ............................................................................................................................14
4.1 To add an entry .............................................................................................................................. 14
4.2 To dial an entry.............................................................................................................................. 14
4.3 Show Details.................................................................................................................................. 14
4.4 Delete an entry or all entries.......................................................................................................... 15
4.5 Edit name and number................................................................................................................... 15
4.6 Copy a phonebook entry to another handset ................................................................................. 15
4.7 Copy all phonebook entries to another handset............................................................................. 16
5 Caller Identification.............................................................................................................16
5.1 Normal incoming PSTN calls........................................................................................................ 16
5.2 Skype incoming calls..................................................................................................................... 17
6 Skype voice mail................................................................................................................... 18
6.1 Listen to your voicemail messages................................................................................................ 18
6.2 Send a voicemail message directly................................................................................................ 18
6.3 Recording your own greeting text ................................................................................................. 19
7 Chat function........................................................................................................................19
7.1 Start a chat session on the handset ................................................................................................ 19
8 Personalise the handset .......................................................................................................20
8.1 Ringtone and volume..................................................................................................................... 20
8.2 Handset name ................................................................................................................................ 20
8.3 Keypad beeps................................................................................................................................. 21
8.4 Wallpaper ...................................................................................................................................... 21
8.5 Menu color..................................................................................................................................... 21
8.6 Setting the contrast ........................................................................................................................ 21
I
8.7 Autotalk ......................................................................................................................................... 21
8.8 Prefix code ..................................................................................................................................... 22
8.9 Using the alarm feature ................................................................................................................. 22
8.10 Setting the date and time ............................................................................................................... 22
8.11 Setting the time format .................................................................................................................. 23
9 Base settings ......................................................................................................................... 23
9.1 Ringtone ........................................................................................................................................ 23
9.2 Ringer Volume .............................................................................................................................. 23
9.3 Dial Mode ...................................................................................................................................... 23
9.4 Recall ............................................................................................................................................. 24
9.5 System PIN .................................................................................................................................... 24
10 Tools ...................................................................................................................................... 24
10.1 Appointment .................................................................................................................................. 24
10.2 Stopwatch ...................................................................................................................................... 25
11 Skype and PC settings .........................................................................................................25
11.1 PC time settings............................................................................................................................. 25
11.2 List alert......................................................................................................................................... 25
11.3 Setting the netstatus by the handset............................................................................................... 25
11.4 Chat alert ....................................................................................................................................... 26
12 Additional handsets and base stations ............................................................................... 26
12.1 Adding a new handset ................................................................................................................... 26
12.2 Removing a handset ...................................................................................................................... 26
12.3 Select a base .................................................................................................................................. 27
12.4 Using the intercom feature ............................................................................................................ 27
13 Troubleshooting ...................................................................................................................28
14 Technical dataTechnical characteristics............................................................................29
15 Warranty ..............................................................................................................................30
15.1 Warranty period............................................................................................................................. 30
15.2 Warranty handling ......................................................................................................................... 30
15.3 Warranty exclusions ...................................................................................................................... 30
16 Disposal of the device (environment) ................................................................................. 30
17 Cleaning ................................................................................................................................30
II
English
Safety instructions
1 Safety instructions
• Only use the charger plug supplied. Do not use other chargers as this may damage the battery
cells.
• Only insert rechargeable batteries of the same type. Never use ordinary, non-rechargeable
batteries. Insert rechargeable batteries so they connect to the right poles (indicated in the
battery compartment of the handset).
• Do not touch the charger and plug contacts with sharp or metal objects.
• The operations of some medical devices may be affected.
• The handset may cause an unpleasant buzzing sound in hearing aids.
• Do not place the basic unit in a damp room or at a distance of less then 1.5m away from a water
source. Keep water away from the handset.
• Do not use the telephone in environments where there is a risk of explosions.
• Dispose of the batteries and maintain the telephone in an environment-friendly manner.
• As this telephone cannot be used in case of a power cut, you should use a mains-independent
telephone for emergency calls, e.g. a mobile phone.
2 Getting started
2.1 Installing the base
English
For installation, do the following:
1 Plug one end of the adaptor into the outlet and the other end into the adaptor jack on the back
of the base.
2 Connect one end of the telephone cord with the wall phone jack and the other end to the bottom
of the telephone.
3 Put the telephone- and AC power line cord in the base guides as shown on the picture below.
1
Getting started
-
Butler 4872
B
A
C
- Back view of base -
2.2 Installing the handset
1 Open the battery compartment.
2 Insert the batteries respecting the polarity (+ and -).
3 Close the battery compartment.
4 Leave the handset on the base unit for 20 hours. The Line/Charge indicator
on the base will light up.
A. Telephone wall outlet
B. Power cable
C. Telephone cord
A
+
Butler 4872
-
+
B
- Back view of handset -
A. Cover
B. Rechargeable batteries
2
Getting started
Before you use the telephone for the first time, you must first make sure the battery
is charged for 20 hours. If you do not do this, the telephone will not work optimally.
2.3 Twin/Triple/Quattro version
If you have purchased a Twin, Triple or Quattro version:
1 Plug one end of the adaptor into the outlet and the other end into the adapter jack on the bottom
of the charger.
2 Insert the battries inside the handset.
3 Charge the handset for at least 20 hours.
2.4 Installing the Skype software
To be able to make calls over internet, you need a broadband connection and Skype installed on
your computer. Download Skype for free from http://www.skype.com/go/getskype. Run the setup
and follow the installation procedure.
2.5 Installing the phone software
To be able to use the Butler 4872 phone together with Skype, you need to install the phone
software on your computer. This software will be the bridge between Skype and the phone.
Minimum system requirements:
• PC running under Windows XP or 2000;
• 32 MB free memory;
• 20 MB free hard disk space;
• Internet connection with 56kbps or higher.
English
1 Install the software from the CD included with the phone.
For the latest version of the software please look at our website:
http://www.topcom.net/support/downloads.php
2 Insert the CD when the PC is on. If the program doesn’t run automatically, click on the Start
icon and select “Run”. Enter D:\CD_Start.exe (if D in not your CD-ROM drive, enter the
appropriate letter).
3 Click “Install Software”.
The installation wizard will guide you through the process.
3
Getting started
4 When “Plug in your phone...” appears, connect the USB plug of the phone to the PC and click
“Next”..
5 When “Can Windows connect...” appears, select “No, not this time” and click “Next”.
6 When the new hardware wizard starts, select “Install software automatically” and click next.
4
7 Click “Continue Anyway” when the following screen appears.
8 When the hardware wizard is completed, click “Finish”.
Getting started
English
9 After 5 minutes the software will detect the phone. Click “Next”.
10 The software will now end the installation of all the drivers and after a while you can click
“Finish” with “Reboot now” selected.
11 Installation is now completed.
5
Getting started
2.6 Keys/Led
Handset
1. Display
2. Up/Redial key
3. Soft Menu key 2
4. Right/Flash key R/Netstatus key
5. On-hook / OFF key
6. Alphanumeric keys
7. Keypad lock
8. Ringer Off-key
9. Down/call log key
10. Off-hook key/ Handsfree/ On-key
11. Left/INT key
12. Skype key
13. Soft Menu key 1
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12
11
10
1
2
3
R
INT
9
8
4
5
6
7
Base
14. In use/Power/Handset on base LED
15. Paging key
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15
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2.7 Icons
PSTN Off hook/Handsfree key New voice mail
PSTN On hook/Power off Keypad lock
Getting started
Missed calls in call list* Alarm set
Handset ringer volume OFF Handset not registered or out of range
Handset within base range Menu
Phonebook Mute
OK/Confirm Back
Chat Play voicemail message
Internall Call PC Off hook
PC On hook PC Call list
No key
Contact name selected for conference
call
* If the Caller line identification service is available on the telephone line.
Battery status
Battery empty
Battery low
Battery medium
English
Battery full
2.8 Base light
Handset on base
• OFF: no base power connected or handset not in base for charging
• ON: handset charging
• Blinking slowly: Off hook or during ringing
• Blinking rapidly: during registration
2.9 Systray Icon & application window
The systray Icon will show different information on the status of the phone/PC connection and
Skype.
If the Topcom ‘VoIP’ icon has the following colours:
- Green : Connection is OK and Skype is seen by the phone
- Yellow: Skype is not found by the phone or is not running
- Red: PC doesn’t see the phone (no connection)
7
Getting started
When you double click the Topcom Systray icon you see the application window with some more
information as below:
In the title bar you can see the version of the application software. When you click on the left
upper Icon and select ‘About TOPCOM Butler 4872’ you can see more information about the
versions:
2.10 Navitating the menu
The Butler 4872 has a menu system which is easy to use. Each menu leads to a list of options. The
menu map is shown on the following paragraph.
1 When the handset is switched on and in standby, press the soft menu key 1
to open the main menu.
2 Scroll to the menu option you want.
3 Press the soft menu key to view further options or to confirm the setting
displayed.
To exit or to go back one level in the menu
To go to the previous level in the menu, press the soft menu key.
To cancel and return to standby at any time, press the on-hook key.
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2.11 Menu overview
Menu Submenu items
Voicemail
Handset
Inbox
Outbox
Greeting
Ringtone
Ringer Volume
Handset Name
Keypad Beep
Wallpaper
Menu Color
Contrast
Auto Talk
Prefix
Select Base
Language
Registration
Using the telephone
English
Base settings
Net Settings
Alarm/Clock
Tools
Power Off
Ringtone
Ringer volume
Dial mode
Recall
System PIN
PC Time
List Alert
Net Status
Chat Alert
Set Alarm
Date & Time
Time Format
Appointment
Stopwatch
3 Using the telephone
3.1 Switching the handset ON/OFF
1 Press ans hold the OFF key to switch the handset off.
2 Press the off-hook key or place the handset in the base to switch the
handset back on.
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Using the telephone
3.2 Changing the language
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Language” and confirm.
4 Select a language and confirm.
The screen displays “Saved”. If you have chosen English, your handset’s
menus will be in English.
5 Press the on-hook key to hang up or put the handset back on the base.
The arrows indicate that further options are available.
3.3 Making a normal telephone call
Direct dialling
1 Press the off-hook key to start the call.
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2 Dial the telephone number.
3 Press the on-hook key to hang up or put the handset back on the base.
Pre-dialling
With the pre-dialling feature, you can enter and modify a number before making the call.
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1 Dial a number of up to 25 digits.
Press and hold the 0 key to insert a pause. The screen displays a P.
2 Press the soft menu key to correct.
3 Select “Save” to save the number in the phonebook.
4 Press the off-hook key to start the call.
5 Press the on-hook key to hang up or put the handset back on the base.
Redial a number from the list
You can redial up to 10 of the last numbers called. If you have stored a name in the phonebook to
go with the number, the name will be displayed instead.
1 Press the redial key.
2 Select “Redial” and confirm.
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3 Select a number. If the number is in the phonebook, the name will be
shown.
4 Press the off-hook key to start the call or select “Option”.
5 If you selected “Option”, scroll and select:
“Delete Call”: to remove the number from the call list;
“Save Number”: to store the number into the phonebook;
“Delete All”: to erase the call list.
6 Confirm selection.
7 Press the on-hook key to hang up or to go to standby.
3.4 Making a Skype telephone call
Making a Skype call from the online contact list
1 Press the Skype-key.
Using the telephone
The Skype nickname is shown on the display.
2 Select a contact person.
3 Press the left key to switch between the Skype nickname and account ID
name.
4 To start the call:
Press the Skype-key to start the call.
OR
Select “Option”, then scroll until “Call Contact” is selected.
Start the call by confirming.
5 Press the on-hook key to hang up or to go back to standby.
If the Skype nickname contains special characters the phone can’t display, the
account ID name will be shown instead.
Making a Skype call using speed-dial numbers
Make sure you have added speed-dial numbers to your contacts.
English
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1 Enter the speed-dial number (0-99).
2 Press the Skype-key to start the call.
3 Press the on-hook key to hang up or put the handset back on the base.
You can also store speed-dial numbers into the phonebook
(See ”4 Phonebook”).
Making a SkypeOut call
To make SkypeOut calls, you have to buy SkypeOut credits!
You can call fixed lines or mobile numbers via Skype at low rate if you have SkypeOut credits:
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1 Dial the telephone number.
2 Press the Skype-key to start the call.
3 Press the on-hook key to hang up or put the handset back on the base.
Redial one of the last 5 called contacts
1 Press the redial key.
2 Select “PC OUT” and confirm.
The number/Skype nickname you last called appears on the display.
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Using the telephone
3 Scroll through the called contact list.
4 Press the left key to switch between the Skype nickname and account ID
name.
5 Press the Skype-key to start the call or press the off-hook key.
6 Press the on-hook key to hang up or put the handset back on the base.
Make a conference call with your Skype contacts
You can call more then one contact at the same time by selecting the contacts first in the contact
list.
1 Press the Skype-key.
The Skype nickname is shown on the display.
2 Select a contact person.
3 Press the right key to select the contact persons you want to call. The
netstatus icon in front of the contact name will be changed into .
4 Select “Option”.
5 Select “Conference” and confirm.
6 Press the on-hook key to hang up or put the handset back on the base.
Putting a call on hold
During a Skype call (normal, conference and SkypeOut), you can put the call on hold.
1 Select “Option”.
2 Select “Hold” and confirm.
Now, the other side cannot hear what you are saying.
To continue the conversation:
1 Select “Option”.
2 Select “Unhold” and confirm.
3.5 Receiving a normal telephone call
When you receive an external call, the screen displays “External Call”.
To take the call:
1 Press the off-hook key.
OR
Lift the handset off its base (if “Auto Talk” is activated
(See ”8.7 Autotalk”))
12
The call in progress icon appears on the screen. The call duration is displayed
after 15 seconds.
2 Press the on-hook key to hang up or put the handset back on the base.
You can turn the ring volume off during incoming call by selecting “Quiet”.
Using the telephone
3.6 Receiving a Skype call
When you receive a Skype call, the screen displays the contact person who is calling you.
To take the call:
1 Press the Skype-key.
OR
Lift the handset off its base (if “Auto Talk” is activated
(See ”8.7 Autotalk”))
The call in progress icon appears on the screen. The call duration is displayed
after 15 seconds.
2 Press the on-hook key to hang up or put the handset back on the base.
3.7 Handsfree mode
Handsfree lets you talk to your caller without holding the handset. It also enables other people in
the room to listen to both sides of your conversation.
1 To switch any call to handsfree, press the handsfree key during the call.
English
3.8 Adjust earpiece/handsfree volume
1 Press up or down to select volume 1-5 during a normal or handsfree call.
3.9 Secrecy function (Mute function)
During a conversation, you can turn off the microphone so the person on the other side of the line
will not hear you.
1 Press the soft menu key to deactivate the microphone.
“Mute On” appears on the display.
2 Select “Off” to activate the microphone again.
3.10 Locating a handset (Paging function)
1 Press the paging key on the base.
All handsets registered with the base will ring for 30 seconds.
3.11 Keypad Lock
You can lock the keypad to prevent accidental dialling while carrying the handset around.
1 Press and hold the keypad locked key until “Locked” and the keypad
locked icon appear on the display.
2 To unlock, select “Unlock”, followed by the keypad locked key.
3.12 Using the alphanumerical keypad
With your telephone, you can also enter alphanumeric characters. This is useful for entering a
name into the phonebook, giving a name to the handset, ...
To select a letter, press the corresponding key as many times as necessary.
13
Phonebook
For example, to select an ‘A’, press ‘2’ once. To select a ‘B’, press ‘2’ twice and so on.
To select ‘A’ and then ‘B’ consecutively, press ‘2’ once, wait until the cursor moves on to the next
character, then press ‘2’ twice.
During entering text, the available character under each key appears below on the display.
You can change the input character set from English to Latin, Greek or Russian by pressing and
holding the #-key for 2 seconds.
Press ‘0’ to select a space.
Press the *-key to switch between small letters and capitals.
Press and hold the #-key for 2 seconds to change the input character set.
Press the soft menu key to correct.
4 Phonebook
Each handset can store up to 50 names and numbers. Names can be up to 16 characters long and
numbers up to 24 digits.
4.1 To add an entry
1 Press the soft menu key.
If the phonebook is empty, “Phonebook Empty” appears on the display. If
names have been stored, they are listed.
2 Select “Option”.
3 Select “New Entry” and confirm.
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4 Use the keypad to enter the name, then select “Save”.
5 Use the keypad to enter the number, then select “Save”.
6 Select the desired ring melody and select “Save”.
7 Return to standby.
4.2 To dial an entry
1 Press the soft menu key.
2 Select the desired name or use the keypad to enter the first letter of the
name.
3 Press the off-hook key to start the call.
4 Return to standby.
4.3 Show Details
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1 Press the soft menu key.
2 Select the desired name or use the keypad to enter the first letter of the
name.
3 Select “Option”.
4 Select “Show Details” and confirm.
The name, number and ring melody you have assigned to the entry appear on
the display.
5 Return to standby.
4.4 Delete an entry or all entries
1 Press the soft menu key.
2 Select the desired name or use the keypad to enter the first letter of the
name.
3 Select “Option”.
To delete one entry:
4 Select “Delete Entry” and confirm.
To delete all entries:
4 Select “Delete All” and confirm.
5 Press the right menu key to confirm or the left menu key to cancel.
6 Return to standby.
4.5 Edit name and number
1 Press the soft menu key.
2 Select the desired name or use the keypad to enter the first letter of the
name.
Phonebook
English
3 Select “Option”.
4 Select “Edit Entry” and confirm.
5 Press the soft menu key to delete and use the keypad to change the name.
6 Select “Save”.
7 Edit the number and select “Save”.
8 Select the desired ring melody and select “Save”.
9 Return to standby.
4.6 Copy a phonebook entry to another handset
1 Press the soft menu key.
2 Select the desired name or use the keypad to enter the first letter of the
name.
3 Select “Option”.
4 Select “Copy Entry” and confirm.
The available handsets (all the handsets that are registered on the base) are
shown.
5 Select the desired handset and confirm.
“Copying to handset x” appears on the display.
“Receive phonebook record?” appears on the display of the destination
handset.
6 On the destination handset, press the right menu key to confirm or the left
menu key to cancel the transfer.
7 Return to standby.
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Caller Identification
4.7 Copy all phonebook entries to another handset
By copying all entries from one handset to another, you will erase all existing
records at the destination handset.
1 Press the soft menu key.
2 Select the desired name or use the keypad to enter the first letter of the
name.
3 Select “Option”.
4 Select “Copy All” and confirm.
The available handsets (all the handsets that are registered on the base) are
shown.
5 Select the desired handset and confirm.
“Copying to handset x” appears on the display.
“Replace all phonebook records?” appears on the display of the destination
handset.
6 On the destination handset, press the right menu key to confirm or the left
menu key to cancel the transfer.
7 Return to standby.
5 Caller Identification
5.1 Normal incoming PSTN calls
This service only works when you have a Caller ID/Clip subscription. Please contact your telephone company.
When you receive a call from your fixed telephone line, the telephone number of the caller appears
on the handset display. The telephone can receive calls in both FSK and DTMF. You can also see
his or her name if it is transmitted by the network. If the name is programmed in the phonebook,
the name in the phonebook is displayed!
The telephone can store 30 calls in a Call List (received and missed) that can be reviewed later.
When the memory is full, the new calls automatically replace the oldest calls in the memory.
Missed calls are signalled by a blinking icon on the display. The handset
name is replaced by this icon and the amount of missed calls.
To read the received calls
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1 Press the down button.
2 Select “Clip” and confirm.
The Received calls list appears on the display. This is a combination of
received and missed calls.
3 Select the desired name or number.
4 Press the off-hook key to start the call.
OR
Select “Option”.
Caller Identification
To delete one entry:
5 Select “Delete Entry” and confirm.
6 Return to standby.
To delete all entries:
5 Select “Delete All” and confirm.
6 Return to standby.
To add the number to the phonebook:
5 Select “Add Entry” and confirm.
6 Use the keypad to enter the name, then select “Save”.
7 Use the keypad to edit the number, then select “Save”.
8 Select the desired ring melody end select “Save”.
9 Return to standby.
5.2 Skype incoming calls
When you receive a Skype call, the name of the contact will appear on the screen. The last 30
missed and received calls are stored in the PC call list. When the memory is full, the new calls
automatically replace the oldest calls in the memory.
English
Missed calls are signalled by a blinking icon. When the calls are read, the
icon will not blink anymore.
To read the received Skype calls
1 Press the down button.
2 Select “PC-In” and confirm.
The most recently received calls appear on the display.
3 Return to standby.
The following information will be shown:
Call 001 Sequence number in the list
Account name ID Contactname with netstatus icon
14:39 24/05 Time and date of the received call
The icon in front of the sequence number is shown with a red dot to indicate
that the call is not read.
1 Scroll through the list.
2 Press the Skype-key to start the call or press the off-hook key.
3 Return to standby.
You can only delete the call list by erasing the call history on your Skype PC
program.
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Skype voice mail
6 Skype voice mail
To have voice mail, you need to have a subscription.
When you have voice mail subscription and you have received a new
message, the new message icon appears on the display. You can also send a
voice mail message to one of your skype contacts by the menu (outbox)
without calling them first.
6.1 Listen to your voicemail messages
1 Select “Menu”.
2 Select “Voicemail” and confirm.
3 Select “Inbox” and confirm.
4 Scroll through the list of voicemails.
5 Return to standby.
Call 001 Sequence number in the list
Account name ID Contactname with netstatus icon
14:39 24/05 Time and date of the received call
New unlisted messages are shown with the red dot icon.
6 Press the right key to listen to the message.
You can also enter the voicemail inbox menu directly by pressing and holding the
‘1’ .
You can only delete the message list by erasing the call history on your Skype PC
program.
6.2 Send a voicemail message directly
You can send a voicemail message directly to one of your contacts in two ways:
By the voicemail menu
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1 Select “Menu”
2 Select “Voicemail” and confirm.
3 Select “Outbox” and confirm.
4 Scroll through the contact list to select the desired contact person.
5 Select “Send”.
6 Start speaking your message after the greeting text.
7 Press the on-hook key to hang up or put the handset back on the base.
By the contact list:
Chat function
1 Press the Skype-key.
The Skype nickname is shown on the display.
2 Scroll through the called contact list.
3 Press the right key to select the contacts you want. The netstatus icon in
front of the contact name will be changed.
4 Select “Option”.
5 Select “Send voicemail” and confirm.
6 Start speaking your message after the greeting text.
7 Press the on-hook key to hang up or put the handset back on the base.
6.3 Recording your own greeting text
1 Select “Menu”.
2 Select “Voicemail” and confirm.
3 Select “Greeting” and confirm.
4 Start recording your own greeting message after the beep.
5 Return to standby.
7 Chat function
English
You can use your handset to chat by using the alphanumerical keypad.
When you are in chat with someone, the balloon icon will appear above the
right soft menu key.
The handset will alert you when the Chat Alert function is activated (See
”11.4 Chat alert”).
1 Press the soft menu key to enter the chat session.
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2 Enter the text. You can do this the same way as entering a name into the
phonebook (See ”3.12 Using the alphanumerical keypad”).
3 Select “Send” to confirm when you have finished writing your sentence.
4 Return to standby if you want to stop the chat session.
7.1 Start a chat session on the handset
1 Press the Skype-key.
The Skype nickname is shown on the display.
2 Scroll through the called contact list.
3 Select “Option”.
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4 Select “Start chat” and confirm.
5 Enter the text. You can do this the same way as entering a name into the
phonebook (See ”3.12 Using the alphanumerical keypad”).
6 Select “Send” to confirm when you have finished writing your sentence.
7 Return to standby if you want to stop the chat session.
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Personalise the handset
8 Personalise the handset
8.1 Ringtone and volume
Ringtone
You can choose from 18 different ringer melodies for internal and external calls.
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Ringtone” and confirm.
4 Select “External” for external calls or select “Internal for internal calls and
confirm.
5 Select the desired melody and confirm.
During scrolling a sample is played.
6 Return to standby.
Ringer volume
You can choose from 5 handset ringer volume levels and off.
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Ringer volume” and confirm.
The current setting is displayed.
4 Press the up key to increase the volume.
5 Press the down key to decrease the volume.
6 Select “Save” to confirm.
7 Return to standby.
8.2 Handset name
You can change the name displayed on the handset during standby (max. 11 characters).
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Handset name” and confirm.
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4 Enter the name you want.
5 Press the soft menu key to correct.
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6 Select “Save” to confirm.
7 Return to standby.
8.3 Keypad beeps
1 Enter the menu.
2 Select “Handset” and confirm.
Personalise the handset
3 Select “Keypad beep” and confirm.
4 Select “On” or “Off” and confirm.
5 Return to standby.
8.4 Wallpaper
You can choose from 3 different wallpaper pictures which appear in the background during
standby.
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Wallpaper” and confirm.
4 Select the picture you want and confirm.
During scrolling a sample is played.
5 Return to standby.
8.5 Menu color
1 Enter the menu.
English
2 Select “Handset” and confirm.
3 Select “Menu color” and confirm.
4 Select “Blue”, “Green” or “Red” and confirm.
5 Return to standby.
8.6 Setting the contrast
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Contrast” and confirm.
4 Select the contrast you want (1-8) and confirm.
5 Return to standby.
8.7 Autotalk
When there is an incoming call and the handset is on the base, the phone automatically takes the
line when lifted from the base. This function can be turned on or off.
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Autotalk” and confirm.
4 Select “On” or “Off” and confirm.
5 Return to standby.
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Personalise the handset
8.8 Prefix code
It is possible to use your telephone with a prefix number. When dialling telephone numbers, you
can add automatically the prefix code before the number.
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Prefix” and confirm.
4 Select “Edit” and confirm.
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5 Enter the prefix code, e.g. ‘0’ and select “Save”.
OR
4 Select “On/Off” and confirm.
5 Select “On” or “Off” and confirm.
6 Return to standby.
8.9 Using the alarm feature
The date and time and use your Butler to give you a reminder alarm. You can have a different
alarm setting for each handset registered to your base. The alarm rings only at the handset, not at
the base or any other handset.
Set the alarm
1 Enter the menu.
2 Select “Alarm/Clock” and confirm.
3 Select “Set alarm” and confirm.
4 Select “Once”, “On daily”, “Mon to Fri” or “Off” and confirm.
If you have selected “Once”, “On daily” or “Mon to Fri”, the display will
show:
Time (24Hr):
00:00
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5 Enter the time you want the telephone to ring and confirm.
6 Select the desired ringtone and confirm.
7 To deactivate the alarm, select “Off” and confirm.
8 Return to the previous menu.
8.10 Setting the date and time
1 Enter the menu.
2 Select “Alarm/Clock” and confirm.
3 Select “Date & Time” and confirm.
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4 Enter year, month, day, time and minutes and select “Save” to confirm.
5 Return to the previous menu.
8.11 Setting the time format
1 Enter the menu.
2 Select “Alarm/Clock” and confirm.
Base settings
3 Select “Time format” and confirm.
4 Select “12Hrs” or “24Hrs” and confirm.
5 Return to the previous menu.
9 Base settings
9.1 Ringtone
You can choose from 9 different ringer melodies.
1 Enter the menu.
2 Select “Base Settings” and confirm.
3 Select “Ringtone” and confirm.
4 Select the desired melody and confirm.
During scrolling a sample is played.
5 Return to standby.
9.2 Ringer Volume
English
You can choose from 5 handset ringer volume levels.
1 Enter the menu.
2 Select “Base Settings” and confirm.
3 Select “Ringer Volume” and confirm.
The current setting is displayed.
4 Press the up key to increase the volume.
5 Press the down key to decrease the volume.
6 Select “Save” to confirm.
7 Return to standby.
9.3 Dial Mode
There are 2 types of dialling mode:
• DTMF/Tone dialling (most common used)
• Pulse dialling (for older installations)
To change the dialling mode:
1 Enter the menu.
2 Select “Base Settings” and confirm.
3 Select “Dial mode” and confirm.
4 Select “Tone” or “Pulse” and select “Save”.
5 Return to standby.
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Tools
9.4 Recall
1 Enter the menu.
2 Select “Base Settings” and confirm.
3 Select “Recall” and confirm.
4 Select short flash time (100ms) or long flash time (250ms) and select
“Save”.
5 Return to standby.
9.5 System PIN
The System PIN is used for registering and deregistering handsets and some other optional
settings. The default System PIN is 0000.
1 Enter the menu.
2 Select “Base Settings” and confirm.
3 Select “System PIN” and confirm.
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4 Enter the old PIN (0000 by default) and select “Save”.
5 Enter the new PIN, select “Save” and repeat this.
6 Return to standby.
10 Tools
10.1 Appointment
You can set 5 appointments or reminders which you can give a name and an alarm by date and
time.
1 Enter the menu.
2 Select “Tools” and confirm.
3 Select “Appointments” and confirm.
4 Select one of the 5 appointments and select “Option”.
To edit the appointment:
5 Select “Edit” and confirm.
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6 Edit the name of the appointment and select “Save”.
7 Enter the date of the appointment and select “Save”.
8 Enter the time and select “Save”.
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9 Select the desired alarm melody and select “Save”.
10 Return to standby.
To delete the appointment:
5 Select “Delete” and confirm.
6 Press the right soft menu key to confirm.
7 Press the left soft menu key to go back.
8 Return to standby.
10.2 Stopwatch
1 Enter the menu.
2 Select “Tools” and confirm.
Skype and PC settings
3 Select “Stopwatch” and confirm.
4 Select “Start” to start the stopwatch.
5 Select “Stop” to stop the stopwatch.
Select “Start” again to restart.
Select “Reset” to reset the counter.
6 Return to standby.
11 Skype and PC settings
11.1 PC time settings
When the PC time setting is on, the PC-Call will use the PC clock to store the date and time of
incoming calls.
1 Enter the menu.
2 Select “Net Setting” and confirm.
3 Select “PC Time” and confirm.
4 Select “On” or “Off” and confirm.
5 Return to standby.
English
11.2 List alert
When someone is changing his netstatus to Online or going Offline, you can get a warning tone.
The display will show who is changing his netstatus.
To turn this alert On or Off:
1 Enter the menu.
2 Select “Net Setting” and confirm.
3 Select “List alert” and confirm.
4 Select “On” or “Off” and confirm.
5 Return to standby.
11.3 Setting the netstatus by the handset
1 Enter the menu.
2 Select “Net Setting” and confirm.
3 Select “Net Status” and confirm.
4 Select the desired net status and confirm.
5 Return to standby.
When setting the netstatus to “Offline” or “Do not disturb”, the handset will not
ring during incoming Skype call.
You can enter the Netstatus menu directly by pressing the netstatus key in standby.
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Additional handsets and base stations
11.4 Chat alert
When someone is writing a text message (chat), you can get a warning tone.
To turn this alert On or Off:
1 Enter the menu.
2 Select “Net Setting” and confirm.
3 Select “Chat alert” and confirm.
4 Select “On” or “Off” and confirm.
5 Return to standby.
12 Additional handsets and base stations
You can subscribe up to 5 handsets on a Butler base. Eacht handset can register up to 4 base
stations and the user can select which base he wants to use.
12.1 Adding a new handset
Only needed when you have deregistered a handset or when you bought a new one.
To put the base into regsitration mode:
1 Press and hold the paging key on the base.
The LED on the base will start to blink on the base for 90 seconds. During
that time, the base is ready to register.
On the handset:
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Registration” and confirm.
4 Select “Register” and confirm.
5 Select the number of the base to be associated with the handset (1-4) and
confirm.
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6 Enter the system PIN (0000 by default) and confirm.
7 Return to standby.
12.2 Removing a handset
This procedure needs to be carried out on a different handset from the one you want to uninstall.
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1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Registration” and confirm.
4 Select “De-Register” and confirm.
5 Enter the system PIN (0000 by default) and confirm.
6 Enter the handset number that needs to be removed and confirm.
7 Return to standby.
Additional handsets and base stations
12.3 Select a base
You can switch your Bulter handset between bases. You can also set it to automatically base select
with the strongest signal. The handset must first be registered with eacht base individually.
1 Enter the menu.
2 Select “Handset” and confirm.
3 Select “Select Base” and confirm.
4 Select “Manual” or “Auto” and confirm.
If you have selected “Manual”:
5 Select the base to be associated with the handset and confirm.
When you have activated Automatic base selection and the handset is out of range
on the current base, the handset will only search for the strongest base in standby
(not during communication).
12.4 Using the intercom feature
English
Calling an internal handset
1 Press the left key INT.
The screen displays “Handset _”.
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2 Enter the internal number of the handset you want to call.
3 Press the on-hook key to hang up or put the handset back on the base.
Transfer an external call to another handset
During an external call:
1 Press the left key INT.
The screen displays “Handset _”.
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2 Enter the internal number of the handset you want to call.
Your external correspondent is placed on hold.
3 When the internal correspondent answers, press the on-hook key to
transfer the call.
OR
3 If the inthernal correspondent doesn’t answer, press the left key INT to
retrieve the external correspondent or to go from one to the other.
4 Press the on-hook key to hang up or put the handset back on the base.
Conference call
You can talk between 2 handsets and an external line at the same time.
During an external call:
1 Press the left key INT.
The screen displays “Handset _”.
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2 Enter the internal number of the handset you want to call.
Your external correspondent is placed on hold.
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Troubleshooting
3 When the internal correspondent answers, select “Conf.”.
OR
3 If the inthernal correspondent doesn’t answer, press the left key INT to
retrieve the external correspondent.
4 Press the on-hook key to hang up or put the handset back on the base.
Taking an external call during an internal communication
When you are on intercom with another handset, you can still pick up outside calls.
To take an incoming call:
1 Press the on-hook key. The internal communication is now interrupted.
2 Press the off-hook key. You are now in communication with the outside
caller.
3 Press the on-hook key to hang up or put the handset back on the base.
13 Troubleshooting
Symptom Possible cause Solution
No display Batteries uncharged Check the position of the
batteries
Recharge the batteries
Handset turned OFF Turn ON the handset
No tone Telephone cord badly
connected
The line is occupied by another
handset
The icon flashes
Handset out of range Bring the handset closer to the
Check the telephone cord
connection
Wait until the other handset
hangs up
base
The base has no power supply Check the mains connection
to the base
The handset is not registered on
the base
Register the handset on the
base
Base or handset do not ring The ringing volume is off or low Adjust the ringing volume
Not possible to transfer a call
on PABX
The Flash Time is too short Set the unit to Long Flash
Time
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Telephone does not react to
pressing the keys
Cannot dial SkypeOut
numbers
Manipulation error Remove the batteries and put
them back in place
Full number isn’t entered
(= international + country code
Dial ‘00’ + country code +
telephone number
not entered)
No SkypeOut credits Check your SkypeOut credits
Technical dataTechnical characteristics
Symptom Possible cause Solution
No audio for PC calls in the
DECT phone
No PC sound anymore when
using other applications
The audio device for Speech is
not set correct in Windows to
‘USB audio device’
The Skype application doesn’t
use the telephone as audio
device
The Skype audio devices are not
set to the USB phone
The audio device for Audio is
not set correct in Windows to
your PC audio card
Go to ‘Control panel’ and
select ‘Audio and sound
devices’. Select ‘Speech’ and
make sure both playback and
voice recording are set to
‘USB audio device’.
Open Skype and select
‘Tools’. Select ‘Options’. At
the ‘Privacy’ settings, select
‘manage other programs
access Skype’ and make sure
only the Butler is shown in the
list.
Open Skype and select
‘Tools’. Select ‘Options’. At
the ‘Sound devices’ settings,
make sure all are set to the
‘USB audio device’.
Go to ‘Control panel’ and
select ‘Audio and sound
devices’. Select ‘Audio’ and
make sure both playback and
recording are set to your PC
audio card.
English
14 Technical dataTechnical characteristics
Standard DECT(Digital Enhanced Cordless Telecommunications)
GAP (Generic Access Profile)
Frequency range 1880 MHz to 1900 MHz
Number of channels 120 duplex channels
Modulation GFSK
Speech coding 32 kbit/s
Emission power 10 mW ( average power per channel )
Range 300m in open space /50m maximum inhouse
Number of handsets Up to 4
Base powersupply 230V / 50 Hz / 6V DC 300mA
Handset Batteries: 2 rechargeable batteries AAA, NiMh 1,2V
Handset autonomy 100 hours in standby
Handset talk time 10 hours
Normal conditions of use +5 °C to +45 °C
Dialling mode Pulse / Tone
Flash time 100 or 250 ms
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Warranty
15 Warranty
15.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new
unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables
or defects causing a negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the date
of purchase and the unit-model are indicated.
15.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service
centre will repair any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the
faulty units or parts of the faulty units. In case of replacement, colour and model can be different
from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is
not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.
15.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of
non-original parts or accessories not recommended by Topcom are not covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The damage
caused by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire,
nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer
or by unqualified, non-officially appointed Topcom service centres.
16 Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the normal
household garbage but bring the product to a collection point for the recycling of
electrical and electronic equipments. The symbol on the product, user guide and/or
box indicate this.
Some of the product materials can be re-used if you bring them to a recycling point.
By re-using some parts or raw materials from used products you make an important contribution
to the protection of the environment. Please contact your local authorities in case you need more
information on the collection points in your area.
17 Cleaning
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning
agents or abrasive solvents.
30
SERVICE RETURN CARD - RÜCKSENDEKARTE -
CARTE DE RETOUR SERVICE - RETOURFICHE
RETURN WITH YOUR DEFECT PRODUCT
Name/Vorname/Prénom/Naam:
Surname/Familienname/Nom/Familienaam:
Street/Straße/Rue/Straat:
Nr./N°: Box/Postfach/Boîte/Postbus:
Location/Ort./Lieu/Plaats: Post code/Postleitzahl/Code Postal/Postcode:
Country/Land/Pays/Land:
Tel./Tél.:
E-mail:
Model name/Modellbezeichnung/Nom du modèle/Modelnaam:
Serial Nr/Seriennummer/N° série/Serienummer:
Purchase date/Kaufdatum/Date d’achat/Aankoopdatum:
(DD/MM/YYYY) - (TT/MM/JJJJ)
Fault description/Beschreibung des Defekts/Description de la panne/Beschrijving defect:
(Original Proof of Purchase has to be attached to this return card to be valid for warranty)
Model name/Modellbezeichnung/Nom du modèle/Modelnaam:
Serial Nr/Seriennummer/N° série/Serienummer:
Purchase date/Kaufdatum/Date d’achat/Aankoopdatum:
(DD/MM/YYYY) - (TT/MM/JJJJ)
Fault description/Beschreibung des Defekts/Description de la panne/Beschrijving defect:
R00001
BUTLER 4872
TWIN/TRIPLE/QUATTRO
MA100068/UK
visit our website
www.topcom.net
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