BUTLER 4270/TWIN/
TRIPLE/QUATTRO
USER GUIDE
1.7
Important
To use ‘Caller ID’ (display caller), this service has to be activated on your phone line.
Normally you need a separate subscription from your telephone company to activate this
function. If you don’t have the Caller ID function on your phone line, the incoming telephone
numbers will NOT be shown on the display of your telephone.
This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.
The Declaration of conformity can be found on :
http://www.topcom.net/support/cedeclarations.php
To be connected to the public analogue telephone network.
The CE symbol indicates that the unit complies with the essential
requirements of the R&TTE directive.
The features described in this manual are published with reservation to modifications.
Topcom Butler 4270/Twin/Triple/Quattro
1 Getting started 6
1.1 Installing the base 6
1.2 Installing the handset 6
1.3 If you have purchased a Twin/Triple/Quattro version 7
2 Getting to know your telephone 7
2.1 Keys/LED 7
2.2 Icons 8
2.3 Base lights 8
2.4 Navigating the menu 9
2.5 Menu overview 9
3 Using the telephone 10
3.1 Switching the handset ON/OFF 10
3.2 Changing the language 10
3.3 Making a call 10
3.4 Receiving a call 11
3.5 Handsfree mode 11
3.6 Adjust earpiece/handsfree volume 11
3.7 Redial a number from the list 11
3.8 Secrecy function (Mute function) 12
3.9 Locating a handset (paging function) 12
3.10 Keypad lock 12
3.11 Using the alphanumerical keypad 12
4 Phone book 13
4.1 VIP entries 14
5 Caller Identification 15
6 Calls list 16
6.1 Delete calls list 16
7 Personalise the handset 17
7.1 Setting the date and time 17
7.2 Using the alarm feature 17
7.3 Ringtone and volume 17
7.4 Handset name 18
7.5 Auto answer 18
7.6 Display contrast 19
7.7 Wall paper 19
7.8 Prefix 19
7.9 Outgoing Call barring 19
7.10 Key beep on/off 20
7.11 Message waiting settings (Phonemail service) 20
7.12 Default setting 21
ENGLISH
Topcom Butler 4270/Twin/Triple/Quattro 3
Topcom Butler 4270/Twin/Triple/Quattro
8 Base settings 21
8.1 Ringtone 21
8.2 Handset priority 22
8.3 Line settings 22
8.4 System PIN 22
8.5 Default base settings 23
9 Additional handsets and bases 23
9.1 Adding a new handset 23
9.2 Removing a handset 23
9.3 Select a base 24
9.4 Using the intercom feature 24
9.5 Walkie Talkie function 25
10 Extra’s 25
10.1 Calculator 25
10.2 Games 26
11 Troubleshooting 26
12 Technical data 27
13 Topcom warranty 27
13.1 Warranty period 27
13.2 Warranty handling 27
13.3 Warranty exclusions 27
4 Topcom Butler 4270/Twin/Triple/Quattro
Topcom Butler 4270/Twin/Triple/Quattro
Safety Instructions
• Only use the charger plug supplied. Do not use other chargers, as this may damage the
battery cells.
• Only insert rechargeable batteries of the same type. Never use ordinary,
non-rechargeable batteries. Insert rechargeable batteries so they connect to the right
poles (indicated in the battery compartment of the handset).
• Do not touch the charger and plug contacts with sharp or metal objects.
• The operation of some medical devices may be affected.
• The handset may cause an unpleasant buzzing sound in hearing aids.
• Do not place the basic unit in a damp room or at a distance of less than 1.5 m away from
a water source. Keep water away from the handset.
• Do not use the telephone in environments where there is a risk of explosions.
• Dispose of the batteries and maintain the telephone in an environment-friendly manner.
• As this telephone cannot be used in case of a power cut, you should use a
mains-independent telephone for emergency calls, e.g. a mobile phone.
ENGLISH
Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the normal household garbage but bring the product to a collection point for the recycling of electrical and electronic equipments. The symbol on the product, user guide and/or box indicate this.
Some of the product materials can be re-used if you bring them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to
the protection of the environment.
Please contact your local authorities in case you need more information on the collection
points in your area.
Cleaning
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning
agents or abrasive solvents.
Topcom Butler 4270/Twin/Triple/Quattro 5
Topcom Butler 4270/Twin/Triple/Quattro
1 Getting started
1.1 Installing the base
For installation, do the following:
• Plug one end of the adaptor into the outlet and the other end into the adapter jack on the
bottom of the telephone.
• Connect one end of the telephone cord with the wall phone jack and the other end to the
bottom of the telephone.
TEL
Telephone cord
Power cable
1.2 Installing the handset
• Open the battery compartment (see below).
• Insert the batteries respecting the (+ and -) polarity.
• Close the battery compartment.
• Leave the handset on the base unit for 20 hours. The charge indicator (LED) on the
base unit will light up.
back view of hand-set
-
Cover
Rechargeable
+
Before you use the telephone for the first time, you must first make sure the battery is
charged for 20 hours. If you do not do this, the telephone will not work optimally.
6 Topcom Butler 4270/Twin/Triple/Quattro
+
Batteries
-
Topcom Butler 4270/Twin/Triple/Quattro
1.3 If you have purchased a Twin/Triple/Quattro version
If you have purchased a Twin, Triple or Quattro version
• Plug one end of the adaptor into the outlet and the other end into the adapter jack on the
bottom of the charger.
• Insert the batteries inside the handset.
• Charge the handset for at least 20 hours.
2 Getting to know your telephone
2.1 Keys/LED
Handset
Butle r 4 270
1. Display
2. Soft Menu key 2
3. On-Hook/Power key
4. Pause/calculator key
5. Alphanumeric keys
6. INT key
7. Flash/Redial key
8. Down/Received call log key
9. Handsfree key
10. Off-hook key
11. Soft Menu key 1
12. Up/Missed calls key
13. Headset connection
12
11
10
9
8
7
/
P
6
9
#
IN T
DEF
3
MNO
WXYZ
/
1
GHI
4
PQ RS
7
ABC
2
JK L
5
TUV
8
0
R
1
13
2
3
4
5
6
ENGLISH
Base
14. Paging key
15. Handset on base LED
16. In use/Phonemail*(LED)
Topcom Butler 4270/Twin/Triple/Quattro 7
16
15
14
Butler
4270
Topcom Butler 4270/Twin/Triple/Quattro
2.2 Icons
Steady = In working range
Blinking = Out working range
When keypad is locked
Line in use
Alarm set icon
External ring volume is On
External ring volume Off
Battery level indication
Empty
Low
Medium
Full
No telephone line
Microphone muted
New voice mail message waiting*
* If the Phonemail service is available on the telephone line
2.3 Base lights
Blinking slow = Paging
Blinking fast = base in registration mode
Steady = Charging
- OFF: Standby
- ON: Off hook
- Blinking slowly: Incoming call
- Blinking rapidly: Phonemail*
* Only if the Phonemail service is available on the telephone line
8 Topcom Butler 4270/Twin/Triple/Quattro
Topcom Butler 4270/Twin/Triple/Quattro
2.4 Navigating the menu
The Butler 4270 has a menu system which is easy to use. Each menu leads to a list of
options. The menu map is shown on the following paragraph.
When the handset is switched on and in standby, press the option button under “MENU” to
open the main menu.
Press the Up/down button to scroll to the menu option you want. Then press OK to select
further options or to confirm the setting displayed. The scrollbar on the left of the screen
shows the position in the menu.
Exit or go back one level in the menu
To the previous level in the menu, press BACK.
To cancel and return to standby at any time, press . If no button is pressed for 60
seconds, the handset returns to standby automatically.
2.5 Menu overview
ENGLISH
Phonebook
Calls lists
Timer
Handset Settings
Menu Submenu items
Search
Add
Check
Missed calls
Received calls
Dialed calls
Delete
Set Date/Time
Alarm
Ring Type
Ring Volume
Ring On/Off
PreFix
Outgoing call Bar
Message waiting
Wall paper
Language
Contrast
Key Tone
Key Lock
Auto Answer
Handset name
Default
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Topcom Butler 4270/Twin/Triple/Quattro
Menu Submenu items
Base settings
Function
3 Using the telephone
3.1 Switching the handset ON/OFF
Base Ring tone
Base ring On/Off
Priority Call Alert
Dial mode
Register Handset
De-register
Select Base
System PIN
Flash Time
Default
Calculator
Games
Walkie Talkie
• Press and hold / to switch the handset off.
• Press and hold / again or place it in the base to switch the handset back on.
3.2 Changing the language
Enter the "Handset Setting" menu in order to change the language:
•Select "Menu" with the left menu key .
• Press the up/down key downwards 3 times.
•The "Handset Settings" Icon menu appears on the display. Select "OK".
• Use the up/down key to scroll through the menu and select "Language". To confirm
the language press "OK". The screen displays "Set successfully" if you have chosen
English. Your handset's menus will be in English.
• To return to the previous menu, select "Back".
3.3 Making a call
3.3.1 Direct dialling
• Press to obtain a line.
• Dial the number to be called.
• To hang up at the end of the call, press or put the handset back on the base.
If the telephone line is not connected the icon appears on the top of
the screen.
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Topcom Butler 4270/Twin/Triple/Quattro
3.3.2 Pre-dialling
With the pre-dialling feature you can enter and modify a number before making the call.
• Dial a number of up to 24 digits. Press and hold the Pause ‘P’-key to insert a pause. The
screen displays a "P".
•Select "Clear" with the right menu key to correct. Press to initiate the call. To
hang up at the end of the call, press or put the handset back on the base.
3.4 Receiving a call
When you receive an external call, the screen displays: "Incoming Call".
When it’s a internal call the calling handset number will be shown.
If it’s an external call and you have callerID or CLIP (see §“5 Caller Identification” ) the
number who’s calling will be shown. If the number match with a phonebook entry, the name
from the phonebook will be shown.
To take the call:
• Press (if the handset is not on its base/charger)
OR
Lift the handset off its base (if the Auto Talk option is active) (see §“7.5 Auto Answer” ).
• The call in progress icon appears on the screen. The call duration is displayed
immediately.
ENGLISH
3.4.1 Adjusting the ring volume during incoming call
You can adjust the ring volume with the Up/down key while the telephone is ringing.
The ring volume is displayed on the screen. There are 5 volume levels.
Press ‘MUTE’ to turn off the ringer. The mute icon will be shown. Press ‘UNMUTE’ to turn
the ringer back on.
3.5 Handsfree mode
Handsfree lets you talk to your caller without holding the handset. It also enables other
people in the room listen to both sides of your conversation.
Make a handsfree call
• Press the display shows ‘Handsfree’. Dial the number and your call can be heard
over the handset’s loudspeaker.
• To switch back to the handset at any time, press again. Press to end the call.
You can switch any call to handsfree by pressing during the call.
3.6 Adjust earpiece/handsfree volume
During a normal or handsfree call, press the Up/down key to select volume 1-5.
3.7 Redial a number from the list
You can redial up to 20 of the last numbers called.
Redial a number from the list:
• Press to enter the redial list. Scroll with the Up/down key until the number you
want is displayed.
• Press to dial the number.
Topcom Butler 4270/Twin/Triple/Quattro 11
Topcom Butler 4270/Twin/Triple/Quattro
You can also consult the called list by the menu (See § “6 Calls list”) for
more details.
3.8 Secrecy function (Mute function)
During conversation you can turn off the microphone so that the person on the other side of
the line will not hear you:
•Select ‘MUTE’ using the left menu key to deactivate the microphone.
• The mute icon appears on the display
• Press the left menu key ‘UNMUTE’ again to activate the microphone again
3.9 Locating a handset (paging function)
If you forgot where you left your handset you can press the paging key on the base. All
handset registered with the base will ring for about 30 seconds.
The LED on the base will flash. To stop the ringer, press any key on the handset.
3.10 Keypad lock
You can lock the keypad to prevent accidental dialling while carrying the handset around.
• Press and hold the ‘#’-key until ‘KEY LOCKED’ and icon appears
• To unlock press and hold the ‘#’-key again until ‘KEY UNLOCKED’ appears
3.11 Using the alphanumerical keypad
With your telephone you can also enter alphanumeric characters. This is useful for entering
a name into the phonebook, giving a name to a hand-set, …
To select a letter, press the corresponding key as many times as is necessary. For example
to select an ‘A’, press ‘2’ once, to select a ‘B’, press ‘2’ twice and so on. To select ‘A’ and then
B consecutively, select ‘A’, wait until the cursor moves on to the next character, then press
‘2’ twice.
To select a space, press 0.
To change from small letters to capital or from capital to digits, press and hold the ‘*’ key.
hold “*”-key
hold “*”-key
abc ABC 123
hold “*”-key
12 Topcom Butler 4270/Twin/Triple/Quattro
Topcom Butler 4270/Twin/Triple/Quattro
On the upper right side of the display you can see the different character table set:
The keypad characters are as follows:
Small letters (abc):
Key First Second Third Fourth Fifth
press press press press press
1,;.
2a b c
3d e f
4g h i
5j k l
6m n o
7p q r s
8t u v
9wxyz
0 Space
ENGLISH
Capital letters (ABC):
Key First Second Third Fourth Fifth Sixth Seventh Eighth
press press press press press press press press
1,;.:!?+2A B C
3D E F
4G H I
5J K L
6M N O
7P Q R S
8T U V
9W X Y Z
0 Space
4 Phone book
Each handset can store up to 50 names and numbers. Names can be up to 16 characters
long and numbers up to 24 digits.
To add an entry
• Press left menu key twice to enter the phonebook menu.
•Select ‘ADD’with the Up/down key and press ‘OK’
• Use the keypad to enter the name, then press ‘OK’.
• Use the keypad to enter the number, then press ‘OK’.
• Press and hold ‘Back’ to return to standby.
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Topcom Butler 4270/Twin/Triple/Quattro
To Dial an entry
• Press left menu key twice to enter the phonebook menu and select ‘Search’
OR
• Press right menu key ‘NAME’ in standby.
• Scroll to the name you want or use the keypad to enter the first letter of the
• name.
• Press to dial the number.
View details
•Press ‘NAME’ then scroll to the name you want or use the keypad to enter the first
letter of the name. Press ‘Details’.
• Displays shows the name and number
• Press to dial the number or press to return to standby.
Edit name or number
• When viewing the details of an entry press ‘OPTION’.
• Scroll to ‘Edit Name’ to edit the name or ‘Edit No.’ to edit the number and press ‘OK’.
•Press ‘CLEAR’ to delete or use the Up/down key to position the cursor. Use the
keypad to change the name or number. Press ‘OK’.
• The display returns to the list of names.
• Press to return to standby.
Delete an entry
• When viewing the details of an entry press ‘OPTION’.
• Scroll to ‘Delete’ and press OK.
•Press OK to confirm or BACK to cancel.
• Press to return to standby.
Check the phonebook memory
You can see how many entries are stored into the phonebook memory:
• Press left menu key twice to enter the phonebook menu.
•Select ‘Check’ with the Up/down key and press ‘OK’
4.1 VIP entries
You can select which are VIP entries in the phonebook.
The VIP entries:
• are shown in RED color when scrolling through the phonebook list.
• have there own ring melody and volume.
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Topcom Butler 4270/Twin/Triple/Quattro
When someone is calling you marked as a VIP entry in the phonebook you can hear this
without looking at on the screen who’s calling.
Changing into a VIP entry:
To make phonebook entries VIP entries:
• When viewing the details of an entry press ‘OPTION’.
• Scroll to ‘SET VIP/NORMAL’ and press ‘OK’.
•Press ‘OK’ to confirm or press ‘Back’ to return to the option menu.
Changing a VIP entry back to normal:
To change a VIP entry back to normal:
• When viewing the details of an VIP entry press ‘OPTION’.
• Scroll to ‘SET VIP/NORMAL’ and press ‘OK’.
•Press ‘OK’ to make it normal again or press ‘Back’ to return to the option menu.
5 Caller Identification
ENGLISH
This service only works when you have a Caller ID/Clip subscription.
Contact your telephone company!!
When you receive a call, the telephone number of the caller appears on the handset display.
The telephone can receive calls in both FSK and DTMF. If the name is programmed in the
Phone Book, the name in the Phone Book is displayed!
The telephone can store 20 calls in a Call List (both received and missed) that can be
reviewed later. When the memory is full, the new calls automatically replace the oldest calls
in the memory.
To read the missed received calls:
There are 2 ways to show the missed calls:
1. To consult the missed call list when display shows the missed calls amount during
standby:
– Press DETAILS and scroll to the list with the Up/down key .
2. To consult missed calls after activating other telephone functions:
– Press MENU and scroll to the Call log menu with the Up/down key and press
OK.
–Select MISSED CALLS menu and press OK
For further options see §“6 Calls list” below.
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Topcom Butler 4270/Twin/Triple/Quattro
6 Calls list
Your Butler 4270 keeps a list of all your last calls. Each list can contains up to 20 records:
• Missed Calls: shows details of calls that were not answered.
• Received Calls: shows details of all recent callers.
• Dialed Calls: list shows details of the last 20 calls made from your handset.
A combined total of 60 calls can be stored in the Received and Missed calls.
Missed and received calls
•Press Menu
• Scroll to Call log menu and press OK. Select Received calls or Missed calls and
press OK.
• If the name of the caller has been stored in the phonebook it is displayed.
• Press to dial a number or Details to see more details
•Press Option and select:
Save : to store the number into the phonebook
Delete : to delete the entry
Redial list:
Same as described at § “3.7 Redial a number from the list” you can also consult the called
list from the menu.
•Press Menu
• Scroll to Call log menu and press OK. Select Dialled calls and press OK.
• Press to dial a number or Details then select:
•Press Option and select:
Save : to store the number into the phonebook
Delete : to delete the entry
6.1 Delete calls list
•Press Menu
• Scroll to Call log and press OK. Select Delete and press OK.
• Press the Up/down key to select the list you want to delete:
Missed Calls
Received Calls
Dialed Calls
Delete All
•Press OK
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Topcom Butler 4270/Twin/Triple/Quattro
7 Personalise the handset
7.1 Setting the date and time
•Press Menu
• Scroll to Timer menu and press OK. Select Set Date/Time and press OK.
• Enter the date (format: YYYY- MM-DD).
• Confirm with OK
• Enter the time (format: HH:MM).
• Confirm with OK
7.2 Using the alarm feature
Set the date and time and use your Butler 4270 to give you a reminder alarm. You can have
a different alarm setting for each handset registered to your base. The alarm rings only at the
handset, not at the base or any other handset.
7.2.1 Set the alarm
•Press Menu
• Scroll to Timer menu and press OK. Select Alarm and press OK.
•Select On/Off with the Up/down and press OK. Using the Up/down , choose one
of the 3 types of setting: Once, Everyday, Workday (= from monday till friday) or Off.
Confirm with OK. If you choose Once, Everyday, or Workday the display will show:
TIME (24 hr):
00:00
Enter the time when you want the telephone to ring and confirm by pressing the OK key.
• To deactivate the Alarm function, select "Off" and confirm with "OK".
ENGLISH
7.2.2 Setting the alarm tone
•Press Menu
• Scroll to Timer menu and press OK. Select Alarm and press OK.
•Select Ring Type and press OK.
• Scroll with the Up/down key to select the alarm tone (1-10) you want and press OK
7.2.3 Setting the alarm volume
•Press Menu
• Scroll to Timer menu and press OK. Select Alarm and press OK.
•Select Ring Volume and press OK.
• Scroll with the Up/down key to select the volume (1-5) you want and press OK
7.3 Ringtone and volume
7.3.1 Ringtone
You can choose 10 different ringer melodies for internal and external calls.
• From the standby screen, press MENU then scroll with the Up/down key to Handset
settings menu and press OK.
•Press OK to highlight RingType. Press OK to select External Call, Internal
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Topcom Butler 4270/Twin/Triple/Quattro
• Call or VIP call, then press OK.
• Scroll to the melody you want. During scrolling a sample is played. Press OK
• to select or BACK to return to the previous menu.
• Press to return to standby.
7.3.2 Ringer volume
There are five handset ringer volume levels.
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
• Scroll to Ring Volume and press OK.
•Select External call, VIP call or Internal Call and press OK
• The current setting is displayed. Press the Up/Down key to decrease or increase the
volume.
•Press OK to confirm.
• Press to return to standby.
7.3.3 Ringer ON/OFF
You can turn the ring volume for Internal or external calls ON or OFF.
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
• Scroll to Ring On/Off and press OK.
•Select External On/Off or Internal On/Off and press OK
• The current setting is highlighted. Select On or Off with the Up/Down key and press
OK to confirm.
• Press to return to standby.
7.4 Handset name
You can change the handset name displayed on the handset during standby (max. 10
characters long). The name is shown in idle as long as the display backlit is active:
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Handset Name and press OK.
• Enter the handset name you want. Press Clear to make a correction and OK to confirm.
• Press to return to standby.
7.5 Auto answer
When there is an incoming call and the handset is on the base, the phone automatically takes
the line when lifted. This function can be turned on or off:
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Auto Answer and press OK.
•Select Auto Answer On or Auto Answer Off and press OK to confirm or Back to
return.
• Press to return to standby.
18 Topcom Butler 4270/Twin/Triple/Quattro
Topcom Butler 4270/Twin/Triple/Quattro
7.6 Display contrast
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Contrast and press OK.
• Select the right contrast with the Up/down key and press OK to confirm or Back to
return.
• Press to return to standby.
7.7 Wall paper
The handset has 2 wall papers (background pictures) which you can choose from:
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Wallpaper and press OK.
•Select Wallpaper 1 or Wallpaper 2 with the Up/down key and press View to show
the selection. When the picture is shown you can still select another wallpaper with the
Up/down key. Press OK to confirm.
• Press to return to standby.
ENGLISH
7.8 Prefix
It’s possible to program a prefix number into the handset. All numbers dialled out are dialled
with this prefix number first.
7.8.1 Setting the prefix number
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Prefix and press OK.
•Select Prefix Edit with the Up/down key and press OK.
• Enter the prefix number (max 5 digits) and press OK.
7.8.2 Setting the prefix On/off
When you are in the prefix menu:
•Select Prefix On/Off with the Up/down key and press OK.
•Select On or Off and press OK.
7.9 Outgoing Call barring
You can bar certain outgoing calls depending with option you have select. When a call is
barred, ‘Call is barred’ is shown on the display:
OFF: all calls are allowed
External: No external calls are allowed, only internal calls
PreCall: Numbers starting with the programmed digits are barred
All: All outgoing calls are barred, only incoming calls can be made
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Topcom Butler 4270/Twin/Triple/Quattro
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Outgoing CallBar and press OK.
• Enter the Pin code (‘0000’)
• Select the desired barring type with the Up/down key and press OK. When Precall is
selected, the handset will ask to enter the 5 digit number and press OK to confirm.
• Press to return to standby.
7.10 Key beep on/off
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Key Tone and press OK.
•Select Key tone ON/OFF OK.
• Press to return to standby.
7.11 Message waiting settings (Phonemail service)
When you have phonemail* (or voicemail*) on your telephone line offered by the network
operator and there is a new message waiting, the network can send a message waiting
indication by the callerID information. The -icon appears on the top of the screen*. To hear
your voice messages you have to dial the voice mail number. When all messages are heard,
the network will send a message waiting off-signal and the -icon will disappear. If the
network doesn’t send this message waiting off-signal, you can manually remove the icon
from the screen (see below).
You can also program the voice mail service number so that you just have to press and hold
the ‘*’ key in standby to dial the voice mail service number.
7.11.1 You can manually remove this
-icon from the screen by:
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Message waiting and press OK.
•Select Clear message and press OK.
• Press to return to standby.
7.11.2 Setting the voice mail service number
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Message waiting and press OK.
•Select Service and press OK.
• Enter the voice mail service number you have to dial to hear your voice mails
• Press to return to standby.
* If the Phonemail service is available on the telephone line
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Topcom Butler 4270/Twin/Triple/Quattro
7.12 Default setting
It is possible to return the handset settings to the original default configuration. This is the
configuration which was installed when you first received the telephone.
The default parameters are:
External ring melody: 1
Internal ring melody: 3
VIP ring melody: 2
Ring volume all calls: 4
Received volume: 3
External & Internal Ringer ON/OFF: On
Prefix on/off: Off
Prefix number: Empty
Call barring: Off
Prefix Call barring number: Empty
Phonemail service number: Empty
LCD contrast: Level 3
Keytone: On
Key lock: On
ENGLISH
•Press MENU then scroll with the Up/down key to Handset settings menu and press
OK.
•Scroll to Default and press OK.
•Press OK to confirm or Back to skip.
• Press to return to standby.
8 Base settings
8.1 Ringtone
8.1.1 Ringtone
You can choose 5 different ringer melodies:
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Press OK again to enter the Base Ring Tone menu.
• Scroll with the Up/down key to the melody you want. During scrolling a sample is
played. Press OK to select or BACK to return to the previous menu.
• Press to return to standby.
8.1.2 Base ringer ON/OFF
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Select Base Ring On/Off menu.
•Select On or Off and press OK
• Press to return to standby.
Topcom Butler 4270/Twin/Triple/Quattro 21
Topcom Butler 4270/Twin/Triple/Quattro
8.2 Handset priority
Normally, if you have more than one handset registered to your base, they all ring at the
same time. However, you can set one of them to ring before the others, so that calls can
always be answered at one handset first.
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Select Priority Call Alert menu and press OK.
•Select All Handsets to make all handsets ring together and press OK.
OR
Select which handset has to ring before the others and press OK. Select the number of
rings at the handset before the other handsets start ringing and press OK to confirm.
• Press to return to standby.
8.3 Line settings
8.3.1 Flash time
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Select Flash time and press OK.
• Select 100, 250 or 600ms and press OK
• Press to return to standby.
8.3.2 Dial mode
There are two types of dialling modes:
• DTMF/Tone dialling (the most common)
• Pulse dialling (for older systems)
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Select Dial mode menu.
•Select DTMF or Pulse and press OK
• Press to return to standby.
8.4 System PIN
The System PIN is used for registering and deregistering handsets and some other optional
settings. The default System PIN is 0000.
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Select System PIN menu.
• Enter the correct PIN code and press OK
• Enter the new PIN code and press OK
• Re-enter the new PIN code for confirmation and press OK
• Press to return to standby.
22 Topcom Butler 4270/Twin/Triple/Quattro
Topcom Butler 4270/Twin/Triple/Quattro
8.5 Default base settings
It is possible to return the base settings to the original default configuration. This is the
configuration which was installed when you first received the telephone.
The default parameters are:
Ring melody: 1
Ringer ON/OFF: On
Ring priority: All
Dial mode: DTMF/Tone
System PIN: 0000
9 Additional handsets and bases
You can subscribe up to 6 handsets on a Butler 4270 base. Each handset can register to 4
base stations and the user can select which base he wants to use.
9.1 Adding a new handset
ENGLISH
Only needed when you have deregistered a handset or when you bought a
new one!!
First put the base into registration mode:
• Press and hold the paging button on the base until you hear two beeps.
• The LED will start to blink on the base for 60 seconds. During that time the base is
ready to register a handset.
On the handset:
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Select Register handset menu.
• Select the base you want (1-4). The bases which are already registered before are
marked with ‘**’
• Enter the system PIN (0000 by default) and confirm with OK.
• The handset will start to search the base.
• If the handset is registered successfully it will be shown and return to idle screen.
• If not, the PIN code will be asked again. Make sure you entered the correct PIN and that
the base is in registration mode.
9.2 Removing a handset
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Select De-Register menu.
• Enter the system PIN (0000 by default) and confirm with OK.
• Select the handset you want to remove from the current base and press OK
Topcom Butler 4270/Twin/Triple/Quattro 23
Topcom Butler 4270/Twin/Triple/Quattro
9.3 Select a base
You can switch your Butler 4270 handset between bases. You can also set it to automatically
base select with the strongest signal. The handset must first be registered with each base
individually.
•Press MENU then scroll with the Up/down key to Base settings menu and press
OK.
•Select Select Base menu. The current base being used is highlighted. The bases which
are registered to this handset are marked with ‘**’.
• Select the base you want or select Auto Base to connect to the base with the strongest
signal. Press OK.
When you do Automatic base selection, the handset will only search in
standby for the strongest base when it’s out of range on the current base
(not during communication)!
9.4 Using the intercom feature
9.4.1 Calling an internal handset
•Press INT. The screen displays "Intercom".
• Select the handset you want to call and press
9.4.2 Transfer a external call to another handset
During an external call:
•Press INT.
• Enter the number of the handset you want to call. Your external correspondent is placed
on hold. When the internal correspondent answers, press to transfer the call. If the
internal correspondent doesn't answer, press INT to retrieve the external correspondent
or to go from one to the other.
9.4.3 Conference call
You can talk between 2 handset and a external line at the same time. During an external call:
•Press INT.
• Enter the number of the handset you want to call. Your external correspondent is placed
• on hold.
• When the internal correspondent answers, press ‘3’. If the internal correspondent
doesn't answer, press INT to retrieve the external correspondent.
9.4.4 Taking an external call during an internal communication
When you are on intercom with another handset, you can still pick up outside calls.
To take an incoming call:
• Press . The internal communication is interrupted.
• Then press .You are in communication with the outside caller.
24 Topcom Butler 4270/Twin/Triple/Quattro
Topcom Butler 4270/Twin/Triple/Quattro
9.5 Walkie Talkie function
With the walkie talkie function you can communicate between 2 handsets without being
registered or using the base.
To make walkie talkie calls you have to bring the handsets in the same group ID. All handset
with the same group ID can call each other and can be called
9.5.1 Walkie talkie modus ON/OFF
•Press MENU then scroll with the Up/down key to Function menu and press OK.
•Select Walkie Talkie menu.
•Select Enable to set the walkie talkie mode or Disable to leave it.
• When enabling it you have to enter the 4 digit group ID (for example ‘1234’). Enter the
group ID and press OK.
• Enter the walkie talkie ID (1-9) and press OK.
• Press to return to standby.
9.5.2 Making a walkie talkie call
When you have enabled the walkie talkie mode as above, the idle screen will show
‘Walkietalkiemo’.
• Press or INT followed by the walkie talkie ID number (1-9). The other handset will
start to ring. On the ring handset you can see which handset is calling (WT ID marked in
red).
• Press on the ring handset and start speaking. To stop press .
ENGLISH
10 Extra’s
10.1 Calculator
You can enter the calculator by the menu or by pressing the calculator key .
•Press MENU then scroll with the Up/down key to Function menu and press OK.
Select Calculator menu.
OR
• Press the calculator key in idle mode.
• Enter the digits and press ‘#’ for a radix point and ‘*’-key to switch between positive or
negative. Press the Up-key to select between adding(+), subtracting(-), division(/)
and multiplication(*).
• Press the down-key as a delete key.
• Press the left menu key to see the result and to leave the calculator.
Topcom Butler 4270/Twin/Triple/Quattro 25
Topcom Butler 4270/Twin/Triple/Quattro
10.2 Games
There are 2 games: Snake and Guess number:
•Press MENU then scroll with the Up/down key to Function menu and press OK.
•Select Games menu.
• Select the game you want:
1) Snake:
* There are four options: Play, Set speed, Highest score and Help
* Use the Up/Down key to select the Speed before starting the game
* Select Help to view the rules
2) Guess Number:
* There are four options: Start game, Level, Highest score and Help
* Select High, Medium or Low for the level
* Select Help to view the rules
11 Troubleshooting
Symptom Possible cause Solution
No display Batteries uncharged Check the position of the
batteries
Recharge the batteries
Handset turned OFF Turn ON the handset
No tone Telephone cord badly
connected
The line is occupied by
another handset
No antenna icon
Handset out of range Bring the handset closer to
Check the telephone cord
connection
Wait until the other handset
hangs up
the base
The base has no power
supply
The handset is not
registered on the base
Base or handset do not ring The ringing volume is zero
Check the mains
connection to the base
Register the handset on
the base
Adjust the ringing volume
or turned off
Not possible to transfer a
call on PABX
Telephone does not react
to pressing the keys
26 Topcom Butler 4270/Twin/Triple/Quattro
The FLASH time is too
short
Set the unit to Long Flash
time
Manipulation error Remove the batteries and
put them back in place
Topcom Butler 4270/Twin/Triple/Quattro
12 Technical data
Standard: DECT (Digital Enhanced Cordless Telecommunications)
GAP (Generic Access Profile)
Frequency range: 1880 MHZ to 1900 MHz
Number of channels: 120 duplex channels
Modulation: GFSK
Speech coding: 32 kbit/s
Emission power: 10 mW (average power per channel)
Range: 300 m in open space /50 m maximum inhouse
Number of handsets: Up to 6
Powersupply base: 230V / 50 Hz - 7,5V DC 320mA
Handset Batteries: 2 rechargeable batteries AAA, NiMh 600mAh 1,2V
Handset autonomy: 100 hours in standby
Talk time: 10 hours
Charging time: 6-8 hours
Normal conditions of use: +5 °C to +45 °C
Flash time: 100,250 or 600ms
13 Topcom warranty
ENGLISH
13.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is
purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects causing a
negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase
and the unit-model are indicated.
13.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair
any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or
parts of the faulty units. In case of replacement, colour and model can be different from the original purchased
unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not extended
if the unit is exchanged or repaired by Topcom or its appointed service centres.
13.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original
parts or accessories not recommended by Topcom are not covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused by the
use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any
damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by
unqualified, non-officially appointed Topcom service centres.
Topcom Butler 4270/Twin/Triple/Quattro 27
U8006412
visit our website
www.topcom.net
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