TomTom Start 20 User Manual

TomTom Start 20 series

Reference Guide

Contents

What's in the box 6

What's in the box........................................................................................................................... 6

Read me first 7

Installing in your car ...................................................................................................................... 7

Switching on and off ..................................................................................................................... 7

Setting up ...................................................................................................................................... 7

GPS reception ............................................................................................................................... 7

About MyTomTom........................................................................................................................ 8

Setting up MyTomTom ................................................................................................................. 8

Device not starting ........................................................................................................................ 9

Charging your device .................................................................................................................... 9

Take care of your navigation device ............................................................................................. 9

Safety 10

Positioning the mount ................................................................................................................. 10

Safety settings............................................................................................................................. 10

Planning a route 11

Planning a route .......................................................................................................................... 11

Route summary ........................................................................................................................... 13

Selecting a route type ................................................................................................................. 14

Frequent destinations ................................................................................................................. 14

Show my frequent destinations .................................................................................................. 15

Using arrival times ...................................................................................................................... 15

Navigation menu options ............................................................................................................ 16

Planning a route in advance ........................................................................................................ 17

Viewing route information .......................................................................................................... 18

The Driving view 20

About the Driving View ............................................................................................................... 20

The Driving View ......................................................................................................................... 20

Driving View Symbols ................................................................................................................. 21

Advanced lane guidance 22

About lane guidance ................................................................................................................... 22

Using lane guidance .................................................................................................................... 22

Changing your route 23

Making changes to your route .................................................................................................... 23

Change route menu .................................................................................................................... 23

View map 25

About viewing the map ............................................................................................................... 25

View map .................................................................................................................................... 25

Options ....................................................................................................................................... 26

Cursor menu ............................................................................................................................... 27

Map corrections 29

About TomTom Map Share™ ..................................................................................................... 29

Correcting a map error ................................................................................................................ 29

Types of map correction ............................................................................................................. 30

Sounds and voices 34

About sounds and voices ........................................................................................................... 34

About computer voices ............................................................................................................... 34

Selecting a voice ......................................................................................................................... 34

Changing the volume level ......................................................................................................... 34

Automatic volume control .......................................................................................................... 35

Settings 36

About Settings ............................................................................................................................ 36

2D/3D settings ............................................................................................................................. 36

Advanced settings ...................................................................................................................... 37

Battery saving settings ................................................................................................................ 37

Brightness settings ...................................................................................................................... 37

Change car symbol ..................................................................................................................... 38

Change Home location ................................................................................................................ 38

Change language ........................................................................................................................ 38

Change map colours ................................................................................................................... 38

Keyboard settings ....................................................................................................................... 38

Make your own menu ................................................................................................................. 39

Manage Favourites ...................................................................................................................... 39

Manage POIs ............................................................................................................................... 40

Operate left-handed / Operate right handed ............................................................................... 40

Planning settings ......................................................................................................................... 41

Reset factory settings .................................................................................................................. 41

Safety settings............................................................................................................................. 41

Set clock...................................................................................................................................... 42

Set units ...................................................................................................................................... 42

Show POI on map ....................................................................................................................... 42

Speaker settings.......................................................................................................................... 42

Start-up settings .......................................................................................................................... 42

Status & Information ................................................................................................................... 43

Status bar settings ...................................................................................................................... 43

Switch map ................................................................................................................................. 43

Turn off voice guidance / Turn on voice guidance ...................................................................... 44

Use night colours / Use day colours ........................................................................................... 44

Voices ......................................................................................................................................... 44

Volume settings .......................................................................................................................... 45

Points of Interest 46

About Points of Interest .............................................................................................................. 46

Creating POIs .............................................................................................................................. 46

Using POIs to plan a route .......................................................................................................... 48

Showing POIs on the map .......................................................................................................... 48

Calling a POI ................................................................................................................................ 49

Setting warnings for POIs ........................................................................................................... 49

Manage POIs ............................................................................................................................... 50

Help 51

About getting help ...................................................................................................................... 51

Using Help to phone a local service ............................................................................................ 51

Help menu options ...................................................................................................................... 51

Favourites 53

About Favourites ......................................................................................................................... 53

Creating a Favourite .................................................................................................................... 53

Using a Favourite ........................................................................................................................ 54

Changing the name of a Favourite .............................................................................................. 55

Deleting a Favourite .................................................................................................................... 55

Traffic 56

About RDS-TMC.......................................................................................................................... 56

Using traffic information ............................................................................................................. 56

Taking the fastest route ............................................................................................................... 57

Setting the radio frequency for RDS-TMC information ............................................................... 57

Minimising delays ....................................................................................................................... 58

Making commuting to work easier.............................................................................................. 58

Getting more information about an incident ............................................................................... 59

Checking traffic incidents in your area ........................................................................................ 60

Changing traffic settings ............................................................................................................. 61

Traffic incidents ........................................................................................................................... 61

Traffic menu ................................................................................................................................ 62

Speed cameras 64

About Speed Cameras ................................................................................................................ 64

Speed camera warnings ............................................................................................................. 64

Changing the way you are warned ............................................................................................. 65

Speed camera symbols .............................................................................................................. 65

Report button .............................................................................................................................. 66

Reporting a new speed camera while on the move .................................................................... 67

Reporting a new speed camera while at home ........................................................................... 67

Reporting incorrect camera alerts ............................................................................................... 67

Types of fixed speed camera you can report .............................................................................. 68

Average speed check camera warnings ..................................................................................... 68

Speed Cameras menu ................................................................................................................. 69

MyTomTom 71

About MyTomTom...................................................................................................................... 71

Setting up MyTomTom ............................................................................................................... 71

MyTomTom account ................................................................................................................... 72

Customer support 73

Getting help to use your navigation device ................................................................................ 73

Status & information ................................................................................................................... 73

Addendum 74

What's in the box

 TomTom Start with integrated mount

 USB cable

 USB car charger

 Installation poster

 For devices with a traffic service, there is a car charger with integrated RDS-TMC receiver in

the box:

Installing in your car

Read me first

Your TomTom Start navigation device has an integrated mount. See the printed installation poster included with your product for more information.

To install your device, do the following:

1. Make sure that both the integrated mount and your windscreen are clean and dry.

2. Plug the USB car charger into the power supply on your dashboard.

3. Connect the USB cable to the car charger and your TomTom device.

4. Press the suction cup of the mount firmly against the windscreen on an area where the glass is

flat.

Important: Place the integrated mount so that it does not interfere with your view of the road or of any of the controls in your car.

5. Twist the rubber grip near the base of the mount in a clockwise direction until you hear a click.

Your navigation device is now installed. The next step is to switch it on and answer a few set-up questions.

Switching on and off

To switch on your navigation device, press and hold the On/Off button until you see the start-up screen. The first time you switch on your device, you have to hold the button down for up to 15 seconds.

Setting up

Important: Take care to select the correct language as the language you choose will be used for

all text on the screen.

When you first switch on your device, you have to answer a few questions to set up the devi ce. Answer the questions by tapping the screen.

GPS reception

When you first start your TomTom Start navigation device, the device may need a few minutes to determine your GPS position and show your current position on the map. In future, your position will be found much faster, usually within a few seconds.

To ensure good GPS reception, you should use your device outdoors. Large objects such as tall buildings can sometimes interfere with reception.

About MyTomTom

MyTomTom helps you manage the contents and services of your TomTom Start navigation device, as well as giving you access to the TomTom community. You log in to MyTomTom on the TomTom website. It is a good idea to frequently connect your navigation device to MyTomTom to ensure you always have the latest updates.

Tip: We recommend using a broadband internet connection whenever you connect your navigation device to MyTomTom.

Setting up MyTomTom

To set up MyTomTom, do the following:

1. Connect your computer to the internet.

2. Start a browser and go to tomtom.com/getstarted.

3. Click Download now.

Your browser downloads the MyTomTom support application, which you need to install on your computer in order to connect your device to MyTomTom. Follow the instructions on the screen if you are asked questions while downloading.

4. When prompted, connect your device to your computer using the USB cable. Then switch

your device on.

Important: You should plug the USB cable directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.

Once the MyTomTom support application is installed, you can access MyTomTom from the notification area on your desktop.

Tip: When you connect your navigation device to your computer, MyTomTom tells you if there are any updates for your device.

Device not starting

In rare cases, your TomTom Start navigation device may not start correctly or may stop responding to your taps.

First, check that the battery is charged. To charge the battery, connect your device to the car charger. It can take up to 2 hours to fully charge the battery.

If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off button for 15 seconds and release the button when your device begins to restart.

Charging your device

The battery in your TomTom Start navigation device charges when you connect it to the car charger or to your computer.

Important: You should plug the USB connector directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.

Take care of your navigation device

Never leave your TomTom Start or accessories on view when you leave the car as they may become an easy target for thieves.

It is important to take care of your device:

 Your device is not designed for use in extreme temperatures and any such exposure may

cause permanent damage. Extended exposure to sunlight may lead to early deterioration in battery performance.

 Do not open the casing of your device under any circumstances. Doing so may be dangerous

and will invalidate the warranty.

 Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.

Positioning the mount

Safety

Consider carefully where to attach the mount in your car. The mount should not block or interfere with any of the following:

 Your view of the road  Any of the controls in your car  Any of your mirrors  Any airbags

When your navigation device is in the mount, you should be able to reach the device easily without leaning or stretching. You can attach the mount to the windscreen or side window or you can use a Dashboard Mount Disk to attach the mount to your dashboard. The following diagrams show where you can safely attach the mount.

TomTom also offers alternative mounting solutions for your TomTom navigation device. For more information about Dashboard Mount Disks and alternative mounting solutions, go to

tomtom.com/accessories.

Safety settings

We recommend using the safety settings to make your driving as safe as possible.

These are some of the options included in the safety settings:

 Show essential menu buttons while driving  Show safety reminders  Warn when driving faster than allowed

If your device supports voice commands, you can also drive more safely by using voice commands to control your navigation device.

Planning a route

Important: In the interest of safety and to reduce distractions while you are driving, you should

always plan a route before you start driving.

To plan a route on your TomTom Start, do the following:

1. Tap the screen to open the Main menu.

2. Tap Navigate to or Drive to.

3. Tap Address.

You can change the country or state setting by tapping the flag before you select a city.

4. Enter the town or city name.

Towns with similar names are shown in the list while you type.

When the correct city or town appears in the list, tap the name to select the destination.

5. Enter the streetname.

Streets with similar names are shown in the list while you type.

When the correct street name appears in the list, tap the name to select the destination.

6. Enter the house number, then tap Done.

7. The location is shown on the map. Tap Select to continue or tap Back to enter another

address.

Tip: If you want your final destination to be a car park, tap Car park and select a location from the list of car parks close to your general destination.

8. When the new route is shown, tap Done.

For more information about the route, tap Details.

To plan a different route, tap Change route.

Your TomTom Start starts to guide you to your destination, using spoken instructions and on-screen directions.

Route summary

The route summary shows an overview of your route, the remaining distance to your destination and the remaining estimated journey time.

To view the route summary, tap the right-hand panel on the status bar in the Driving view or tap View route in the Main menu and then tap Show route summary.

If you have a TomTom Traffic service or an RDS-TMC receiver, the route summary also shows traffic information about delays on your route.

Selecting a route type

Every time you plan a route, you can choose to be asked about the type of route you want to plan. To do this, tap Settings followed by Planning settings and then tap Ask me every time I plan.

The types of route you can choose from are as follows:

 Fastest route - the route which takes the least time.  Eco route - the most fuel-efficient route for your journey.  Shortest route - the shortest distance between the locations you set. This may not be the

quickest route, especially if the shortest route is through a town or city.

 Avoid motorways - a route which avoids motorways.  Walking route - a route designed for making the journey on foot.  Bicycle route - a route designed for making the journey on a bicycle.

Frequent destinations

If you often make trips to the same destinations, you can set your TomTom Start to ask if you want to plan a route to one of these locations every time the device starts. This is faster than planning a route in the normal way.

To select a new destination, tap Start-up settings in the Settings menu and select Ask for a destination. Select a button to use for this destination and answer the questions about the destination.

Show my frequent destinations

You will arrive 55 minutes before the arrival time you entered.

If the estimated arrival time is more than five minutes before the time you entered, it is shown in green.

You will arrive 3 minutes before the arrival time you entered.

If the estimated arrival time is less than 5 minutes before the time you entered, it is shown in yellow.

You can set your TomTom Start to ask if you want to plan a route to one of your frequently visited destinations every time the device starts.

To change this setting, do the following:

1. Tap Start-up settings in the Settings menu and then select Ask for a destination.

2. Tap Yes, then tap Yes again to begin entering information about the destination.

3. Select a symbol for the destination and tap Done to set the symbol, then tap Yes.

Tip: To add new destinations, select one of the numbered symbols and enter a name for the new destination button.

4. Tap Yes and if required enter a new name, then tap Done.

5. Enter the address details in the same way you enter an address when planning a route, then

tap Done.

6. If you want to set more destinations, repeat the steps above. Otherwise, tap Done.

7. You are asked if you want to change the start-up image.

8. If you want to change the image, tap Yes then follow the instructions shown on the screen.

Otherwise, tap No.

Every time your TomTom Start starts, you are asked if you want to plan a route. If you tap Cancel, you are shown the Main Menu.

Using arrival times

When you plan a route, your TomTom Start asks you if you need to arrive at a particular time.

Tap YES to enter a preferred arrival time.

Your Start calculates your arrival time and shows you whether you will arrive on time.

You can also use this information to work out when you need to leave. If your Start shows that you will arrive 30 minutes early, you can wait and leave in 30 minutes time, rather than arrive early.

Your arrival time is constantly recalculated during your journey. The status bar shows whether you will arrive on time or if you are going to be late, as shown below:

You will arrive 19 minutes late.

If the estimated arrival time is later than the time you entered, it is shown in red.

Status bar settings

Tap Status bar settings in the Settings menu, to enable or disable arrival time notifications.

To enable arrival time notifications, select Leeway.

Home

Tap this button to navigate to your Home location.

You will probably use this button more than any other.

Favourite

Tap this button to select a Favourite as your destination.

Address

Tap this button to enter an address as your destination.

Recent destination

Tap this button to select your destination from a list of places you have recently used as destinations.

Point of Interest

Tap this button to navigate to a Point of Interest (POI).

Postcode

Tap this button to enter a postcode as a destination.

In some countries, the postcode can be used to identify the place and street. In other countries, the postcode only identifies the place, so you need to enter the street name separately.

Navigation menu options

When you tap Navigate to or Drive to, you can set your destination in many ways, not just by entering the address. The other options are listed below:

Point on map

Tap this button to select a point on the map as your destination using the map browser.

Latitude Longitude

Tap this button to enter a destination using latitude and longitude values.

Position of last

stop

Tap this button to select your last recorded position as your destination.

Planning a route in advance

You can use your TomTom Start to plan a route in advance, selecting your starting point and your destination.

Here are some more reasons to plan a route in advance:

 Find out how long a journey is going to take before you start.  You can also compare journey times for the same route at different times of the day or on

different days of the week. Your Start uses IQ Routes when planning a route. IQ Routes calculates routes based on the real average speeds measured on roads.

 Study the route of a journey you are planning.  Check a route for someone who is coming to visit you and then explain the route to them in

detail.

To plan a route in advance, follow these steps:

1. Tap the screen to bring up the Main menu.

2. Tap the arrow button to move to the next menu screen and tap Plan route.

This button is shown while there is no planned route on your Start.

3. Select the starting point for your journey in the same way that you would select your

destination.

4. Set the destination for your journey.

5. If Planning settings are set to Ask me every time I plan, select the type of route you want to

plan:

 Fastest route - the route which takes the least time.

Show instructions

Tap this button for a list of all the turn instructions on the route.

This is very useful if you need to explain a route to someone else.

Show map of route

Tap this button to see an overview of the route using the map browser.

Show route demo

Tap this button to watch a demo of the journey. You can interrupt the demo at any time by tapping the screen.

Show route

summary

Tap this button to open the route summary screen.

 Eco route - the most fuel-efficient route for your journey.  Shortest route - the shortest distance between the locations you set. This may not be the

quickest route, especially if the shortest route is through a town or city.

 Avoid motorways - a route which avoids motorways.  Walking route - a route designed for making the journey on foot.  Bicycle route - a route designed for making the journey on a bicycle.

6. Choose the date and time that you will make the journey you are planning.

Your Start uses IQ Routes to work out the best possible route at that time. This is useful to see how long a journey takes at different times of the day or on different days of the week.

Your TomTom Start plans the route between the two locations you selected.

Viewing route information

You can access these options for the route you last planned by tapping View route in the Main Menu or the Details button on the route summary screen.

You can then select from the following options:

Show destination

Tap this button to see a preview of your destination.

You can navigate to a car park near your destination, and view any available information about your destination, for example, the phone number.

Show traffic on

route

Tap this button to see all the traffic incidents on your route.

Note: This button is only shown if your device has either a traffic subscription or an RDS-TMC Receiver connected. Traffic information is not available in all countries or regions. For more information about TomTom traffic information services, go to tomtom.com/services.

About the Driving View

The Driving view

When your TomTom Start device starts for the first time, you are shown the Driving View along with detailed information about your current position.

Tap the centre of the screen at any time to open the Main Menu.

You can choose the screen shown when you switch on your device by tapping Settings in the Main Menu, then tapping Start-up settings.

The Driving View

1. Zoom button - tap the magnifying glass to show buttons for zooming in and out.

2. Quick menu - to enable the quick menu, tap Make your own menu in the Settings menu.

3. Your current position.

4. Road sign information or the next street name.

5. Traffic sidebar. Tap the sidebar to open the Traffic menu.

The traffic sidebar is only shown if your device has either a traffic subscription or an RDS -TMC Receiver connected. Traffic information is not available in all countries or regions.

6. Battery level indicator.

7. The time, your current speed and the speed limit, if known. To see the difference between

your preferred arrival time and your estimated arrival time, check the Leeway checkbox in the Status bar settings.

Tap this part of the status bar to switch between a 3D map and a 2D map.

Sound muted - this symbol is shown when the sound has been muted.

To turn the sound back on, tap the middle panel in the status bar.

Battery - this symbol is shown when the battery level is low.

When your see this symbol, you should charge your navigation device as soon as possible.

Connected to computer - this symbol is shown when your navigation device is connected to your computer.

8. The name of the street you are on.

9. Navigation instruction for the road ahead and the distance to next instruction. If the second

instruction is less that 150m after the first instruction, you see it shown immediately instead of the distance.

Tap this part of the status bar to repeat the last voice instruction and to change the volume. You can also tap here to mute the sound.

10. The remaining journey time, the remaining distance and your estimated arrival time.

Tap this part of the status bar to open the Route Summary screen.

To change the information shown in the status bar, tap Status bar in the Settings menu.

Driving View Symbols

About lane guidance

Advanced lane guidance

Note: Lane guidance is not available for all junctions or in all countries.

Your TomTom Start helps you prepare for motorway exits and junctions by showing the correct driving lane for your planned route.

As you approach an exit or junction, the lane you need is shown on the screen.

Using lane guidance

There are two types of lane guidance:

 Lane images

To turn lane images off, tap Settings in the Main Menu, then tap Advanced settings. Clear the checkbox for Show lane images.

Tip: Tap anywhere on the screen to return to the Driving View.

 Instructions in the status bar

Tip: If no lane guidance is shown in the status bar and all lanes are highlighted, you can use any lane.

Making changes to your route

Change route

Tap this button to change the current route.

This button is only shown while there is a planned route on your Start.

Calculate

alternative

Tap this button to find an alternative to the current route.

This button is only shown while there is a planned route on your Start.

This is a simple way to search for a different route to your current destination.

Your Start calculates a new route from your current location, to reach your destination using completely different roads.

The new route is shown next to the original route so that you can select the route you want to use.

Avoid roadblock

Tap this button while driving on a planned route, to avoid a roadblock or traffic congestion on the road ahead.

Your Start will suggest a new route which avoids the roads on your current route for the selected distance.

If the roadblock or traffic congestion suddenly clears, tap Recalculate route to replan your original route.

Important: Be aware that when a new route is calculated, you might immediately be asked to turn off the current road.

Changing your route

After you plan a route, you may want to change the route or even the destination. There are various ways to change your route without the need to completely replan the entire journey.

To change the current route, tap Change route in the Main menu:

Change route menu

To change the current route or your destination, tap one of the following buttons:

Minimise delays

Tap this button to avoid traffic delays on a planned route.

It is not always possible to avoid all traffic delays. Your Start will check for traffic delays on your route and calculate the best route to avoid all or most of the delays.

Change destination

Tap this button to change the current destination.

When you change the destination, you are shown the same options and asked to enter the new address in the same way as when you plan a new route.

Avoid part of route

Tap this button to avoid part of the current route.

You are shown a list of the street names on your route. When you tap one of the street names, your Start calculates a detour to avoid the selected street. The route summary shows both the new route and your original route. Tap the panel on the right to select one of the routes and then tap Done.

If you do not want to use either of the routes shown in the route summary, tap Change route to find another way to change your route.

Travel via...

Tap this button to change your route by selecting a location you want to travel past, maybe so you can meet someone on the way.

When you select a location to travel past, you are shown the same options and asked to enter the new address in the same way as when you plan a new route.

Your Start calculates the route to your destination via the selected location.

The selected location is shown on the map using a marker.

Unlike the warning which is given when you reach your destination, no warning is given when you travel past a marked location.

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