TomTom START, VIA: 4EN42, 4EN42, 4EN52, 4EV42 User Manual
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TomTom
User Manual
Contents
What's in the box 5
What's in the box .................................................................................................. 5
Read me first 7
Installing in your car .............................................................................................. 7
Switching on and off .............................................................................................. 7
Setting up ........................................................................................................... 7
GPS reception ...................................................................................................... 7
About MyTomTom .................................................................................................. 7
Setting up MyTomTom ............................................................................................ 8
Device not starting ................................................................................................ 8
Charging your device .............................................................................................. 9
Take care of your navigation device ........................................................................... 9
Safety 10
Positioning the mount ........................................................................................... 10
Safety settings .................................................................................................... 10
Planning a route 11
Planning a route ................................................................................................. 11
Route summary ................................................................................................... 13
Selecting a route type .......................................................................................... 14
Frequent destinations ........................................................................................... 14
Show my frequent destinations ............................................................................... 14
Using arrival times ............................................................................................... 15
Navigation menu options ....................................................................................... 15
Planning a route in advance ................................................................................... 16
Viewing route information ..................................................................................... 17
The Driving View 19
About the Driving View ......................................................................................... 19
The Driving View ................................................................................................. 19
Driving View Symbols ............................................................................................ 20
Advanced Lane Guidance 21
About lane guidance ............................................................................................ 21
Using lane guidance ............................................................................................. 21
Changing your route 22
Making changes to your route ................................................................................. 22
Change route menu .............................................................................................. 22
View map 24
About viewing the map ......................................................................................... 24
View map .......................................................................................................... 24
2
Options ............................................................................................................ 25
Cursor menu ...................................................................................................... 26
Map corrections 27
About Map Share ................................................................................................. 27
Correcting a map error ......................................................................................... 27
Types of map correction ........................................................................................ 27
Sounds and voices 31
About sounds and voices ........................................................................................ 31
About computer voices ......................................................................................... 31
Selecting a voice ................................................................................................. 31
Changing the volume level ..................................................................................... 31
Automatic volume control ...................................................................................... 31
Settings 33
About Settings .................................................................................................... 33
2D/3D settings .................................................................................................... 33
Advanced settings ............................................................................................... 33
Battery saving .................................................................................................... 34
Brightness ......................................................................................................... 34
Car symbol ........................................................................................................ 34
Home location .................................................................................................... 34
Language .......................................................................................................... 35
Map colours ....................................................................................................... 35
Keyboard .......................................................................................................... 35
Make your own menu ............................................................................................ 35
Favourites ......................................................................................................... 35
Manage POIs ...................................................................................................... 36
Operate left-handed / Operate right handed .............................................................. 36
Route planning ................................................................................................... 36
Reset factory settings ........................................................................................... 37
Safety settings .................................................................................................... 38
Clock ............................................................................................................... 38
Units ................................................................................................................ 38
Show POI on map ................................................................................................ 38
Speaker ............................................................................................................ 38
Start-up ............................................................................................................ 38
Version information ............................................................................................. 39
Status bar ......................................................................................................... 39
Switch map ........................................................................................................ 39
Turn off voice guidance / Turn on voice guidance ........................................................ 39
Use night colours / Use day colours .......................................................................... 40
Voices .............................................................................................................. 40
Volume ............................................................................................................. 40
Points of Interest 41
About Points of Interest ........................................................................................ 41
Creating POIs ..................................................................................................... 41
Using POIs to plan a route ...................................................................................... 42
Showing POIs on the map ....................................................................................... 43
Calling a POI ...................................................................................................... 43
Setting warnings for POIs ....................................................................................... 43
Manage POIs ...................................................................................................... 44
3
Help 45
About getting help ............................................................................................... 45
Using Help to phone a local service .......................................................................... 45
Help menu options ............................................................................................... 45
Favourites 47
About Favourites ................................................................................................. 47
Creating a Favourite ............................................................................................ 47
Using a Favourite ................................................................................................ 48
Changing the name of a Favourite ............................................................................ 48
Deleting a Favourite ............................................................................................. 49
Traffic 50
About RDS-TMC ................................................................................................... 50
Using traffic information ....................................................................................... 50
Taking the fastest route ........................................................................................ 51
Setting the radio frequency for RDS-TMC information .................................................... 51
Minimising delays ................................................................................................ 51
Making commuting to work easier ............................................................................ 52
Getting more information about an incident ............................................................... 53
Checking traffic incidents in your area ...................................................................... 53
Changing traffic settings ....................................................................................... 54
Traffic incidents ................................................................................................. 54
Traffic menu ...................................................................................................... 55
Speed Cameras 57
About Speed Cameras ........................................................................................... 57
Speed camera warnings ......................................................................................... 57
Changing the way you are warned ............................................................................ 57
Speed camera symbols .......................................................................................... 58
Report button .................................................................................................... 59
Reporting a new speed camera while on the move ........................................................ 59
Reporting a new speed camera while at home ............................................................. 59
Reporting incorrect camera alerts ............................................................................ 60
Types of fixed speed camera you can report ............................................................... 60
Average speed check camera warnings ...................................................................... 61
Speed Cameras menu ........................................................................................... 61
MyTomTom 63
About MyTomTom ................................................................................................ 63
Setting up MyTomTom .......................................................................................... 63
MyTomTom account ............................................................................................. 64
Customer support 65
Getting help to use your navigation device ................................................................. 65
Status & information ............................................................................................ 65
Addendum 66
Copyright notices 70
4
What's in the box
What's in the box
TomTom with integrated mount
USB cable
USB car charger
Installation poster
5
For devices with a traffic service, there is a car charger with integrated RDS-TMC receiver in the
box:
6
Installing in your car
Read me first
Your TomTom navigation device has an integrated mount. See the printed installation instructions
included with your product for more information.
1. Make sure that both the suction cup on your mount and your windscreen are clean and dry.
2. Press the suction cup of the mount firmly against the windscreen on an area where the glass is
flat.
Important: Place the mount so that it does not interfere with your view of the road or of any
of the controls in your car.
3. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock
into place.
4. Plug the USB car charger into the power supply on your dashboard.
5. Connect the USB cable to the car charger and your TomTom device.
Your navigation device is now installed. The next step is to switch it on and answer a few set-up
questions.
Switching on and off
To switch on your navigation device, press and hold the On/Off button until you see the start-up
screen. The first time you switch on your device, you have to hold the button down for up to 15
seconds.
Setting up
Important: Take care to select the correct language as the language you choose will be used for all
text on the screen.
When you first switch on your device, you have to answer a few questions to set up the device.
Answer the questions by tapping the screen.
GPS reception
When you first start your TomTom navigation device, the device may need a few minutes to
determine your GPS position and show your current position on the map. In future, your position will
be found much faster, usually within a few seconds.
To ensure good GPS reception, you should use your device outdoors and keep your device upright.
Large objects such as tall buildings can sometimes interfere with reception. GPS reception can also
be affected if the device is placed flat on a surface or held flat in your hand.
About MyTomTom
MyTomTom helps you manage the contents and services of your TomTom navigation device, as well
as giving you access to the TomTom community. You log in to MyTomTom on the TomTom website.
It is a good idea to frequently connect your navigation device to MyTomTom to ensure you always
have the latest updates and maps.
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Tip: We recommend using a broadband internet connection whenever you connect your
navigation device to MyTomTom.
Setting up MyTomTom
To set up MyTomTom on your computer, do the following:
1. Connect your computer to the internet.
2. Start a browser and go to tomtom.com/getstarted.
3. You may have to select your country to continue.
4. Click Get Started.
5. On the left hand side, click Download MyTomTom.
Your browser downloads the MyTomTom support application, which you need to install on your
computer in order to connect your device to MyTomTom. Follow the instructions on the screen
if you are asked questions while downloading.
6. When prompted, connect your device to your computer using the USB cable. Then switch your
device on.
Important: You should plug the USB cable directly into a USB port on your computer and not into a
USB hub or USB port on a keyboard or monitor.
Once the MyTomTom support application is installed, you can access MyTomTom from the
notification area on your desktop.
Tip: When you connect your navigation device to your computer, MyTomTom tells you if there
are any updates for your device.
Device not starting
In rare cases, your TomTom device may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your TomTom device to the
car charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until you hear the drum sound and your device restarts. This can take 30 seconds or more.
8
Charging your device
The battery in your TomTom navigation device charges when you connect it to the car charger or to
your computer.
Important: You should plug the USB connector directly into a USB port on your computer and not
into a USB hub or USB port on a keyboard or monitor.
Take care of your navigation device
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
9
Positioning the mount
Safety
Consider carefully where to attach the mount in your car. The mount should not block or interfere
with any of the following:
Your view of the road
Any of the controls in your car
Any of your mirrors
Any airbags
When your navigation device is in the mount, you should be able to reach the device easily without
leaning or stretching. You can attach the mount to the windscreen or side window or you can use a
Dashboard Mount Disk to attach the mount to your dashboard. The following diagrams show where
you can safely attach the mount.
TomTom also offers alternative mounting solutions for your TomTom navigation device. For more
information about Dashboard Mount Disks and alternative mounting solutions, go to
tomtom.com/en_in/products/accessories.
Safety settings
We recommend using the safety settings to make your driving as safe as possible.
These are some of the options included in the safety settings:
Show essential menu buttons while driving
Show safety reminders
Warn when driving faster than allowed
If your device supports voice control, you can also drive more safely by using voice control to
control your navigation device.
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Planning a route
Planning a route
Important: In the interest of safety and to reduce distractions while you are driving, you should
always plan a route before you start driving.
To plan a route on your TomTom navigation device, do the following:
1. Tap the screen to open the Main Menu.
2. Tap Navigate to or Drive to.
3. Tap Address.
You can change the country or state setting by tapping the flag before you select a city.
4. Enter the town or city name, or the postcode.
Tip: Instead of typing the address, tap the microphone button to enter the address by speaking
to your TomTom device.
Towns with similar names are shown in the list while you type.
When the correct city or town appears in the list, tap the name to select the destination.
5. Enter the street name.
Streets with similar names are shown in the list while you type.
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When the correct street name appears in the list, tap the name to select the destination.
6. Enter the house number, then tap Done.
7. The location is shown on the map. Tap Select to continue or tap Back to enter another address.
Tip: If you want your final destination to be a car park, tap Car park and select a location
from the list of car parks close to your general destination.
8. When the new route is shown, tap Done.
For more information about the route, tap Details.
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To change your route, for example, to travel via a particular location or to select a new destination, tap Change route.
Your device starts to guide you to your destination, using spoken instructions and on-screen
directions.
Route summary
The route summary shows an overview of your route, the remaining distance to your destination and
the remaining estimated journey time.
To view the route summary, tap the right-hand panel on the status bar in the Driving view or tap
View route in the Main Menu and then tap Show route summary.
If you have TomTom Traffic or an RDS-TMC receiver, the route summary also shows traffic
information about delays on your route.
Note: To use a TomTom traffic information service, you may need a subscription or a receiver.
Traffic services are not supported in all countries or regions. For more information, visit
tomtom.com/services.
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Selecting a route type
Every time you plan a route, you can choose to be asked about the type of route you want to plan.
To do this, tap Settings then tap Route planning. Select Route types and then tap Ask me every
time I plan.
The types of route you can choose from are as follows:
Fastest route - the route which takes the least time.
Eco route - the most fuel-efficient route for your journey.
Shortest route - the shortest distance between the locations you set. This may not be the
quickest route, especially if the shortest route is through a town or city.
Avoid motorways - a route which avoids motorways.
Walking route - a route designed for making the journey on foot.
Bicycle route - a route designed for making the journey on a bicycle.
Frequent destinations
If you often make trips to the same destinations, you can set your TomTom device to ask if you
want to plan a route to one of these locations every time the device starts. This is faster than
planning a route in the normal way.
To select a new destination, tap Start-up in the Settings menu and select Ask for a destination.
Select a button to use for this destination and answer the questions about the destination.
Show my frequent destinations
You can set your TomTom device to ask if you want to plan a route to one of your frequently visited
destinations every time the device starts.
To change this setting, do the following:
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1. Tap Start-up in the Settings menu and then select Ask for a destination.
Status bar
Tap Status bar in the Settings menu, to enable or disable arrival time
notifications.
To enable arrival time notifications, select Leeway.
You will arrive 55 minutes before the arrival time you entered.
If the estimated arrival time is more than five minutes before the time
you entered, it is shown in green.
You will arrive 3 minutes before the arrival time you entered.
If the estimated arrival time is less than 5 minutes before the time you
entered, it is shown in yellow.
You will arrive 19 minutes late.
If the estimated arrival time is later than the time you entered, it is
shown in red.
Home
Tap this button to navigate to your Home location.
You will probably use this button more than any other.
2. Tap Yes, then tap Yes again to begin entering information about the destination.
3. Select a symbol for the destination and tap Done to set the symbol, then tap Yes.
Tip: To add new destinations, select one of the numbered symbols and enter a name for the
new destination button.
4. Tap Yes and if required enter a new name, then tap Done.
5. Enter the address details in the same way you enter an address when planning a route, then tap
Done.
6. If you want to set more destinations, repeat the steps above. Otherwise, tap Done.
7. You are asked if you want to be asked the information sharing question each time you start the
device.
Every time your device starts, you are asked if you want to plan a route. If you tap Cancel, you are
shown the Driving View.
Using arrival times
You can set your TomTom device to ask you if you need to arrive at a particular time when you plan
a route.
After planning a route, tap YES to enter a preferred arrival time.
Your device calculates your arrival time and shows you whether you will arrive on time.
You can also use this information to work out when you need to leave. If your device shows that you
will arrive 30 minutes early, you can wait and leave in 30 minutes time, rather than arrive early.
Your arrival time is constantly recalculated during your journey. The status bar shows whether you
will arrive on time or if you are going to be late, as shown below:
Navigation menu options
When you tap Navigate to or Drive to, you can set your destination in many ways, not just by
entering the address. The other options are listed below:
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Favourite
Tap this button to select a Favourite as your destination.
Address
Tap this button to enter an address or postcode as your destination.
In some countries, the postcode can be used to identify the place and
street. In other countries, the postcode only identifies the place, so you
need to enter the street name separately.
Recent destination
Tap this button to select your destination from a list of places you have
recently used as destinations.
Point of Interest
Tap this button to navigate to a Point of Interest (POI).
Spoken address
On some devices you can enter an address using speech. See Voice
control.
Point on map
Tap this button to select a point on the map as your destination using the
map browser.
Latitude Longitude
Tap this button to enter a destination using latitude and longitude values.
Position of last
stop
Tap this button to select your last recorded position as your destination.
Planning a route in advance
You can use your TomTom device to plan a route in advance, selecting your starting point and your
destination.
Here are some more reasons to plan a route in advance:
Find out how long a journey is going to take before you start.
You can also compare journey times for the same route at different times of the day or on
different days of the week. Your device uses IQ Routes when planning a route. IQ Routes calculates routes based on the real average speeds measured on roads.
Study the route of a journey you are planning.
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Check a route for someone who is coming to visit you and then explain the route to them in
Show instructions
Tap this button for a list of all the turn instructions on the route.
This is very useful if you need to explain a route to someone else.
Show map of route
Tap this button to see an overview of the route using the map browser.
Show route demo
Tap this button to watch a demo of the journey. You can interrupt the
demo at any time by tapping the screen.
detail.
To plan a route in advance, follow these steps:
1. Tap the screen to bring up the Main menu.
2. Tap the arrow button to move to the next menu screen and tap Plan route.
This button is shown while there is no planned route on your TomTom device.
3. Select the starting point for your journey in the same way that you would select your
destination.
4. Set the destination for your journey.
5. If Route planning settings are set to Ask me every time I plan, select the type of route you
want to plan:
Fastest route - the route which takes the least time.
Eco route - the most fuel-efficient route for your journey.
Shortest route - the shortest distance between the locations you set. This may not be the
quickest route, especially if the shortest route is through a town or city.
Avoid motorways - a route which avoids motorways.
Walking route - a route designed for making the journey on foot.
Bicycle route - a route designed for making the journey on a bicycle.
6. Choose the date and time that you will make the journey you are planning.
Your device uses IQ Routes to work out the best possible route at that time. This is useful to see
how long a journey takes at different times of the day or on different days of the week.
Your navigation device plans the route between the two locations you selected.
Viewing route information
You can access these options for the route you last planned by tapping View route in the Main Menu
or the Details button on the route summary screen.
You can then select from the following options:
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Show route
summary
Tap this button to open the route summary screen.
Show destination
Tap this button to see a preview of your destination.
You can navigate to a car park near your destination, and view any
available information about your destination, for example, the phone
number.
Show traffic on
route
Tap this button to see all the traffic incidents on your route.
Note: This button is only shown if your device has either a traffic
subscription or an RDS-TMC Receiver. Traffic information is not
available in all countries or regions. For more information about
TomTom traffic information services, go to tomtom.com/services.
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About the Driving View
The Driving View
When your TomTom navigation device starts for the first time, you are shown the Driving View along
with detailed information about your current position.
Tap the centre of the screen at any time to open the Main Menu.
You can choose the screen shown when you switch on your device by tapping Settings in the Main
Menu, then tapping Start up.
The Driving View
1. Zoom button - tap the magnifying glass to show buttons for zooming in and out.
2. Quick menu - to enable the quick menu, tap Make your own menu in the Settings menu.
3. Your current position.
4. Road sign information or the next street name.
5. Traffic sidebar. Tap the sidebar to open the Traffic menu.
The traffic sidebar is only shown if your device has either a traffic subscription or an RDS-TMC
Receiver connected. Traffic information is not available in all countries or regions.
6. Battery level indicator.
7. The time, your current speed and the speed limit, if known. To see the difference between your
preferred arrival time and your estimated arrival time, check the Leeway checkbox in the
Status bar settings.
Tap this part of the status bar to switch between a 3D map and a 2D map.
8. The name of the street you are on.
9. Navigation instruction for the road ahead and the distance to next instruction. If the second
instruction is less that 150m after the first instruction, you see it shown immediately instead of
the distance.
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Tap this part of the status bar to repeat the last voice instruction and to change the volume.
Sound muted - this symbol is shown when the sound has been muted. To
turn the sound back on, tap the middle panel in the status bar.
Battery - this symbol is shown when the battery level is low. When you see
this symbol, you should charge your navigation device immediately.
Connected to computer - this symbol is shown when your navigation
device is connected to your computer.
You can also tap here to mute the sound.
10. The remaining journey time, the remaining distance and your estimated arrival time.
Tap this part of the status bar to open the Route Summary screen.
To change the information shown in the status bar, tap Status bar in the Settings menu.
Driving View Symbols
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About lane guidance
Advanced Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Your TomTom navigation device helps you prepare for motorway exits and junctions by showing the
correct driving lane for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen.
Using lane guidance
There are two types of lane guidance:
Lane images
To turn lane images off, tap Settings in the Main menu, then tap Advanced settings. Clear the
checkbox for Show lane images.
Tip: Tap anywhere on the screen to return to the Driving View.
Instructions in the status bar
Tip: If no lane guidance is shown in the status bar and all lanes are highlighted, you can use
any lane.
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