Truck friendly gas stations ................................................................................................ 14
QUICK DEVICE FIXES 14
Device does not start or stops responding to commands ................................. 14
ADDENDUM 15
FCC information for the user ............................................................................................ 17
3
GET GOING
Device mounting
1. Connect your device’s USB cable to the mount
2. Connect the other end of the USB cable to the charger
3. Insert the charger into your vehicle’s power socket
4. Place your mount on a smooth surface (e.g., your windshield, driver’s side window, dashboard
using the dashboard mounting disk)
Make sure that your device does not obstruct your dashboard, vehicle controls, rear-view mirrors,
airbags and field of vision. To maintain an optimal satellite signal, ensure that your device remains
upright during use.
NOTE: To ensure that your TomTom GO Expert remains suciently powered throughout your
drives, only use the car charger supplied with your TomTom GO Expert
Powering on and o
Switch on your device by pressing the On/O button
Press and hold the On/O button for two (2) seconds then tap either Turn o or Sleep to switch
o your device or to activate sleep mode.
Pressing and holding the On/O button for more than five (5) seconds will switch o your device.
Sharing information with TomTom
Upon activating your TomTom GO Expert (i.e., during the First Run Wizard), we will ask for your
consent to share data about your locations and stored routes.
Doing this will help us improve our products. The collected information will be stored on your
device until we retrieve and anonymize it. If you use TomTom Services (e.g. live trac, speed
camera alerts), we will use your location information to deliver these services to you. Once you
have set up your information sharing preferences, you can adjust them as follows:
1. Go to Settings in the main menu
2. Tap System
3. Then Your information and privacy
4. Now adjust your information sharing preferences
To see more about what we are doing to protect your privacy, please visit tomtom.com/privacy
NOTE: Information sharing allows for the smooth operation of TomTom Services including trac,
speed cameras. Withholding consent to share your location information will disable your TomTom
Services.
Caring for your TomTom GO Expert
To ensure optimal device performance:
1. Do not open your device’s housing. Doing so is dangerous and will invalidate your device’s
warranty.
2. Use a soft cloth to wipe and dry your device’s screen. Avoid using liquid cleaners.
4
CONNECTING A SMARTPHONE
Linking your GO Expert and smartphone
Connecting your smartphone to your GO Expert gets you the ease and safety of TomTom Services
such as real-time trac information and speed camera alerts.
How to connect with Bluetooth® wireless technology.
1. Switch on Bluetooth on our Smartphone. Make your Smartphone discoverable
2. Go to Settings on your Smartphone and enable Personal Hotspot / Bluetooth-tethering
3. On your TomTom device go to Settings, then Bluetooth and then Add phone
4. Follow the instructions on your TomTom device
5. Select your Smartphone from the list of available devices
6. Accept the pairing request on your Smartphone
7. Select Pair on your TomTom device and you are ready to receive TomTom Services
Unlinking your phone
To safely unlink, go to the Settings menu and select Bluetooth.
Under Paired phones, tap the settings icon next to your phone’s name and confirm Forget.
NOTE: You can clear your pairing through the Bluetoothsettings on your phone. Resetting your
device will also unlink your phone.
Checking your phone’s connection
1. Go to the Settings menu and select Bluetooth to see the phone pairing list
2. Select the smartphone you want to connect to.
NOTE: make sure that
+ Your smartphone is displayed on your device
+ Bluetooth on your smartphone is switched on
+ Your data plan is active
5
CONNECTING TO A WIRELESS NETWORK
Connecting to Wi-Fi®
You can update your device’s software and map updates wirelessly. To protect your device’s
security, and to accelerate the speed of downloads, we recommend using an unrestricted (i.e.,
personal, private) wireless network.
1. Go to Settings in the main menu
2. Select your wireless network you want to connect to and login using your networks password
3. Tap Done then Connect
NOTE: If you do not have access to a wireless network, or if your wireless network is slow, you can
update applicable items on your device using your computer’s internet connection via a wired USB
connection. Map downloads are only available via Wi-Fi.
Disconnecting from Wi-Fi
[1] Go to Settings in the main menu
[2] Select the wireless network you connected to.
[3] Tap Modify then Forget
NOTE: the wireless network that you have disconnected from will remain in your list of available
networks, however your device will no longer connect to it automatically.
MAP, SERVICE AND SOFTWARE UPDATES
Why it’s important to download updates
To ensure that you are driving with up-to-date road and trac information, we recommend
downloading and installing map region updates, services (e.g., speed cameras) and software
updates as soon as they become available.
NOTE: If you stop or cancel a map region update once it has started downloading, go to
Settings > Map and display > Downloaded maps to start your download again.
Installing a software update
1. Go to Settings > Updates & New Items
2. From the list, choose the updates you want to install; this list includes items you bought at
TomTom’s web shop
3. Sign into your TomTom account following the prompt
During updates, keep your device connected to a power supply.
Installing a map region
1. Make sure there is an active internet connection via Wi-Fi
2. Then go to Main Menu > Settings > Map and display > Downloaded maps and tap Add
Deleting a map region
1. Go to Main Menu > Settings > Map and display > Downloaded maps and tap Delete
2. Now select the region/s you want to delete
NOTE: Installing and updating map regions must be done via Wi-Fi. If the internet connection to
the TomTom server is broken or inactive, the Add buttons will be disabled.
6
Updating map regions
If there are map region updates available, the status of Downloaded maps in Main Menu > Settings
> Map & Display will change from Up to date to Updates available. To download these updates:
1. Go to Main Menu > Settings > Map & Display > Downloaded maps
2. Download and install available updates individually
To speed up the download time you may want to select only the countries you want to update
instead of all. Installing multiple countries at the same time might need to be done in several
steps.
Resetting map
In case of issues with a map or its regions, you can recover your base map in
Main Menu > Settings > System > Reset map
If there is a pending System Update, you will be required to install that update first. The current
base map and its installed regions will be deleted from the device and a base map will be
reinstalled. You will then be asked to reinstall at least one map region.
MAP & DISPLAY
1. Go to Settings in the main menu
2. Tap Map & Display
Now, you can change the following settings.
+ Day and night colours
+ Menu layout
+ Show on map
+ Arrival info
+ Side bar
+ Zoom & orientation
+ Size of text and buttons
+ Brightness
Show on map
Here you can enable to settings by tapping the toggles of all the features you would like to see on
the map.
+ Points of interest (POIs)
+ Lane Guidance on motorways
+ Current street names
+ Map scale bar
NOTE: Your device shows the map view when displaying an alternate route and the guidance view
when your vehicle is in motion.
Arrival info
Select Arrival info to change the details shown on the Side bar. You can select either your
remaining distance or travel time, to either your final destination or your next stop. You can also
adjust your device to switch automatically between your remaining time and distance calculations.
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