Setting up MyDrive Connect ................................................................................... 157
Addendum 159
Copyright notices 165
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This User Manual explains all you need to know about your new TomTom Rider.
Welcome to navigation with TomTom
If you want a quick read of the essentials, we recommend that you read the Using your Rider
chapter. This covers installation, planning a thrilling ride and all the main features of your device.
Get going covers switching on, setting up and charging.
After that, you will probably want to connect to TomTom services and you can read all about that in
the Connecting to TomTom services chapter. To help you avoid traffic delays and get to your
destination quicker, you can use TomTom services even on the routes you ride every day.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your
product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new Rider!
Note: You can use your device on your bike or in your car.
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New in this release
What's new
Version 17.1
Rider 42, Rider 420, Rider 520
Touch Sensitivity
You can now choose higher or lower sensitivity settings for the buttons on your TomTom Rider.
To learn more go to Touch Sensitivity.
Pre-loaded biker routes
On the Rider 450, some of the most breath-taking rides have been pre-installed on your TomTom
Rider.
To learn more, go to Navigating using a saved route in this User Manual and for details of the routes,
go to tomtom.com.
On all models
Quick search and Step by step search
You can now choose between two different ways of searching for an address or a POI.
To learn more go to Choosing which search to use in this User Manual.
Using community POI lists
You can now show your biker-friendly imported community POI lists permanently on the map.
To learn more go to Using community POI lists in this User Manual.
Pre-plan your rides with MyDrive
You can plan a route on the MyDrive website and send it to your TomTom Rider and do much more.
To learn more, go to Syncing using TomTom MyDrive.
Advanced Lane Guidance in a split screen
As you approach motorway exits and junctions you can now view map guidance and lane guidance
side-by-side in a split screen.
To learn more go to Advanced Lane Guidance in this User Manual.
Quickly report a speed camera or risk zone
You can now tap the speed camera or risk zone symbol in the speed panel to report a speed camera
or risk zone.
To learn more, go to Reporting a new speed camera or Reporting a risk zone in this User Manual.
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Read aloud traffic messages
UK English:
www.youtube.com/watch?v=PIs5tGFhQIA
French (France):
www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
www.youtube.com/watch?v=HkZqdD5MkHI
German:
www.youtube.com/watch?v=Skg6PWMbRxI
Italian:
www.youtube.com/watch?v=AybGRzpgu1s
Your device now reads aloud traffic messages about traffic events on your route.
To learn more go to Sounds and Warnings in Settings in this User Manual.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
TomTom videos
You can find many videos on our YouTube channel to help you learn about your new TomTom Rider
and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out
more!
Here are links to some videos that you might find interesting:
Tip: Look on the TomTom YouTube Channel for videos in your own language.
See how to mount your Rider without the anti-theft solution:
www.youtube.com/watch?v=w0UHEIlJ060
See how to mount your Rider with the anti-theft solution: www.youtube.com/watch?v=5SE8zUasp2I
See how to get TomTom Traffic via your iPhone: www.youtube.com/watch?v=HIwYh5nYAok
See how to get TomTom Traffic via your Android Smartphone:
www.youtube.com/watch?v=Wc3jkI-OeSM
The TomTom GO
Your Rider uses all of the features on the TomTom GO. Learn more about the GO here:
2. Fix the holder to the mount and connect the wires to your motorcycle's wiring system.
Important: The red POS (+) contact needs to be connected to the motorcycle's wiring loom at
a point between the ignition and the +12V battery supply. The black NEG (-) wire needs to be
connected to the motorcycle's wiring loom at a point between the ignition and the -(GND)
battery supply. Attach to a 12V point that can be switched off by the ignition such as the light
circuit.
When you are attaching the mount kit to your motorcycle, follow these guidelines:
If you are unsure about attaching the mount kit yourself, ask a professional to fit it for you.
If you choose to attach the mount kit yourself, note that the Active Dock has a built-in fuse.
This means that you don’t need to add a fuse between the device and the motorcycle battery.
Make sure that the mount kit does not interfere with any of the controls on the motorcycle.
Always use the correct tools. If you use unsuitable tools, you may damage or break the
mount kit.
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Do not overtighten nuts and screws. You may crack parts of the mount kit or damage your
handlebars if you overtighten nuts or screws.
If you are using the u-bolt, don’t forget to put the rubber caps provided over the exposed
threads.
Important: Damage due to modifications, improper installation, road hazards or accident, are
not covered. Neither RAM nor TomTom shall be liable for any injury, loss, or damage, direct or
con-sequential, arising out of improper installation, or inability to use product. Before use, the
user shall determine the suitability of the product for its intended use. The user assumes all
risk and liability, whatsoever, in connection with the mount.
3. Place your TomTom Rider in the holder.
4. You can rotate your device by ninety degrees to get your preferred view.
Using the anti-theft solution
If your box includes an anti-theft solution, it is supplied in two parts:
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A RAM lock for the mount.
This lock prevents the unscrewing of the RAM arm from the motorcycle.
A lock for the TomTom Rider itself.
This lock prevents the disconnection of the TomTom Rider from the dock.
Important: Both locks have keys so you need to make sure that you keep these two extra keys with
you at all times!
To use the anti-theft solution, do the following:
1. Lock the RAM mount to your motorcycle as shown below.
Note: Make sure you use the longer screws provided with your Rider lock.
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2. Lock your TomTom Rider to prevent removal from the mount. Unscrew the wingnut from the
RAM arm and attach the RAM lock.
Installing in your car
If your box contains a car mount, use the supplied mount to install your TomTom Rider in your
vehicle. Read the instructions about positioning your device before you install your Rider.
If your box contains a car mount, install your Rider by doing the following:
1. Connect the supplied USB cable to the mount.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.
2. Connect the USB cable to any of the USB sockets on the USB dual charger and plug this into the
power supply on your dashboard.
3. Choose the best smooth location, on your windshield or side window, to mount your TomTom
Rider.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
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5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the grip near the base of the mount in a clockwise direction until you feel it lock.
7. Place your Rider in the mount, making sure that it clicks into place.
Tip: With the High-Speed Dual Charger you can charge your TomTom Rider and smartphone at
the same time.
Bluetooth Connections
Your TomTom Rider use Bluetooth to connect to your smartphone and headset.
Select Settings in the Main Menu, then select Bluetooth Connections.
You can select the following Bluetooth connections:
Tip: To make your device easier to find when connecting using Bluetooth, you can give your
device a unique name.
Headset
Headset lets you connect a bluetooth headset to your device. Select Headset, then select Search
for headset and follow the instructions.
See also: Connecting a headset.
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Hands-free calling
Use hands-free calling to receive incoming calls using your device. Select Hands-free calling, then
select Search for phone and follow the instructions.
See also: Receiving hands-free calls.
Network
Connect your device to TomTom services using a Bluetooth connection on your smartphone. Select
Network, then select a phone or search for a phone and follow the instructions.
See also: Connecting to TomTom services.
Renaming your device
You can give your device a unique Bluetooth name so that you can find it easily when connecting to
your smartphone via Bluetooth. You can change the Bluetooth name in the following ways:
Using the Settings menu
1. From the Main Menu, select Settings.
2. Select Bluetooth Connections.
3. Select the pop-up menu button.
4. Select Rename this device.
The keyboard is shown on the screen.
5. Enter the new name for your device.
6. Select Rename to save the new name.
When sharing a track or sending a track via Bluetooth
When you want to share a track or send a track via Bluetooth, your device's Bluetooth name is
displayed. Select the Bluetooth name to show the keyboard on the screen. Enter the new name for
your device, then select Rename to save the new name.
Connecting a headset
We recommend using a headset with your TomTom Rider to hear spoken instructions, and hear
warning sounds on your Rider. You can also use your headset for hands-free calling. This makes
riding with your Rider as safe as possible. For more information and a full list of compatible
headsets, go to Headset Compatibility.
Note: If you want to use hands-free calling, you must first connect a headset.
The instructions below describe how to connect a Bluetooth® headset:
1. Make sure your headset is fully charged using the charger supplied with your headset.
2. Switch on the the headset and make it discoverable by following the user instructions supplied
with your headset.
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3. From the Main Menu, select Settings.
4. Select Bluetooth Connections.
5. Select Headset, then select Search for Headset and follow the instructions to establish the
connection.
6. Attach your headset to your helmet.
Make sure you position the microphone correctly. For best results, don’t position the microphone directly in front of your mouth, position it just to the side of your mouth.
An image of the parts of a typical headset is shown below:
1. Microphone
2. On/off button
3. Speakers
4. LED
5. Volume down
6. Volume up
7. Charging connector
Important: When using a headset, the volume control may not be available because your headset
doesn't support remote volume control. If this is the case, use the volume control button on the
headset itself to change the volume.
Connecting and disconnecting a phone
You can use your smartphone to make and receive hands-free calls from your TomTom Rider. This
makes riding with your Rider as safe as possible.
Connecting your phone for the first time using Bluetooth
Note: If you want to use hands-free calling, you must first connect a headset.
1. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
2. From the Main Menu, select Settings.
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3. Select Bluetooth Connections.
4. Select Hands-free calling.
5. If you have not yet connected a headset, select Search for Headset and follow the instructions
to establish the connection.
6. Select Search for Phone and follow the instructions to establish the connection.
When your phone is connected, your Rider imports your call history and phone contacts.
Disconnecting your phone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your Rider.
Select Bluetooth Connections in the Settings menu. Select Hands-free calling then select your
phone. Select Disconnect to disconnect your device from your phone.
Your contacts and call history are temporarily stored on your Rider and are automatically removed
10 minutes after you disconnect your phone. When you switch off or reset your Rider your contacts
and call history are removed immediately.
Reconnecting your phone
Your phone will automatically connect when you switch on your Rider and switch on Bluetooth on
your phone. Your Rider imports your call history and phone contacts again, including all updates.
Hands-free calling
You can receive incoming calls and make calls to contacts in your phone's contacts list and to your
recent contacts. When you connect your phone to your TomTom Rider your contacts are shown on
your Rider.
To make hands-free calls, you must first connect your headset and your phone to your Rider.
Accepting an incoming call
On the screen, select the green button to accept a call.
Tip: It takes a short while to sync all your phone contacts so if you receive a call immediately
after setup you may not see the caller ID.
Ending or rejecting an incoming call
On the screen, select the red button to end or reject a call.
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Making a hands-free call to a recent contact
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
1. In the Main Menu select Phone.
Your recent contacts list is shown on your Rider.
2. Select a recent contact from the list.
Your contact and the phone number are shown on your Rider.
3. Select the telephone button to call your contact.
4. Select the red button to end the call.
Making a hands-free call to a contact
1. In the Main Menu select Phone.
Your phone contacts list is shown on your Rider.
2. Select Tap here to search contacts at the top of the recent contacts list.
Your contacts list is shown on your Rider.
3. Select a contact from the list, or select Enter a contact name to search for a contact.
Note: A search only finds the first part of a word or name, for example "smith" will find
"smithson" but not "locksmith".
Your contact and the phone number are shown on your Rider.
4. Select the telephone button to call your contact.
5. Select the red button to end the call.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
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Plan a Thrill
Select this button to plan a thrilling ride for a roundtrip or to a
destination.
My Routes
Select this button to show your saved routes, recorded routes and
imported routes.
Add Home
Ride Home
Select this button to ride to your home location. If this button is not
included in your main menu, go to My Places to set up your home location.
Add Work
Ride to Work
Select this button to ride to your work location. If this button is not
included in your main menu, go to My Places to set up your work location.
Current Route /
Current Track
Select this button to clear or change your planned route or track.
Phone
Select this button to make hands-free calls using your phone and headset.
If your phone and headset are not connected, your are asked to connect
them.
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Start Recording
Select this button to start or stop recording a track.
My Places
Select this button to show your saved places.
Parking
Select this button to find car parks.
Petrol Station
Select this button to find petrol stations.
Connected Services
Select this button to see the status of your connection to the internet.
Trip Statistics
Select this button to see trip statistics about how far you've been riding,
how long you've been riding, and also at what speed.
The glove-friendly keyboard
Switching to the glove-friendly keyboard
The glove-friendly keyboard has large buttons so that you can make selections more easily while
wearing motorcycle gloves.
See Entering search terms for instructions on how to select different keyboard layouts.
Using the glove-friendly keyboard
Taking the "pqrs" key as our example, do the following:
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1. To select the first letter "p", tap the "pqrs" key once.
Tip: To select another letter from the same key, for example, "p" followed by "r", you need to
wait for half a second in between selecting letters.
2. To select the second letter, for example "q", tap the "pqrs" key twice in rapid succession.
3. To select the third letter, for example, "r", tap the "pqrs" key three times in rapid succession.
4. To select the fourth letter "s", tap the "pqrs" key four times in rapid succession.
If your gloves still make it difficult to select letters, you can do the following:
1. Press and hold the key, for example "def".
After touching the key the first character appears, in this case "d".
2. Wait for the pop-up to appear.
3. Select your chosen desired character from the pop-up, for example "f".
4. Your chosen character "f" replaces the "d" character that first appeared.
Available keys
The keys shown below are available when using your TomTom Traffic in either portrait or landscape
orientation.
Planning a thrilling route
You can use the Plan a Thrill button to create interesting rides on the spot. This is especially useful
for a day when you have some spare time and just need a simple way to create a thrilling ride.
21
A thrilling route is a trip that includes interesting or challenging roads and uses as few motorways as
possible. You can choose the level of turns included in your ride, and also the degree of hilliness.
Tip: As Plan a Thrill is for creating instant routes, thrilling routes cannot be saved in My Routes.
Tip: Thrilling routes are round trips by default but you can plan a route to a destination if you
choose.
Planning a thrilling round trip route using stops
If you just need to go out for a ride, Plan a Thrill lets you plan a round trip along the most
interesting roads from your current location via the stops you choose. You must choose at least one
stop to create a thrilling route.
1. Select the Main Menu button to open the Main Menu.
2. Select Plan a Thrill.
The map view opens.
3. Move the map and zoom in until you can see the place you want to ride through.
4. Create a stop by quickly tapping the map.
Your Rider plans a thrilling round trip through your chosen stop.
Tip: The direction of the round trip is random. If you have at least 2 stops on your route, you
can change the direction of travel by reordering the stops. Arrows on the planned route show
the direction of travel.
5. If you want to add more stops to your route, move the map and select more stops.
22
Your Rider plans a thrilling round trip route through your chosen stops.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to choose one of three settings for hilliness.
Your Rider plans a thrilling round trip route with turns and hills through your chosen stops.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Planning a thrilling ride to a destination
You can plan a route to a destination using the map. The route to your destination will be along the
most interesting roads from your current location.
Tip: You can also plan a route to a destination then choose Winding route as the route type.
1. Select the Main Menu button to open the Main Menu.
2. Select Plan a Thrill.
The map view opens.
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3. Select a location by pressing and holding the screen for about one second.
4. Select the destination button.
Your Rider plans a thrilling route to your chosen destination.
5. If you want to add more stops to your route, move the map and select more stops.
Your Rider plans a thrilling route through your chosen stops to your destination.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to chose one of three settings for hilliness.
Your Rider plans a thrilling route with turns and hills to your chosen destination.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Looking at trip statistics
Your Rider can show you how far you've been riding, how long you've been riding, and also at what
speed.
To see trip statistics, select Trip Statistics in the Main Menu.
24
Select one of the three tabs to see statistics for today's riding, for your current trip and for all-time.
Tip: All-Time are the statistics that have been collected since the device was purchased and first
switched on.
Tip: A dot is included in large distances, for example, 20047,64 kilometres is shown as 20.047,6
km.
Statistics for your current trip
To see statistics for the trip you are riding now, select the Since --/--/-- tab.
To start a new trip, select the Clear trip button, just like resetting an odometer in a car.
After stopping your bike, if you don't press the Clear trip button, the statistics just carry on
incrementing when you start moving again. This means you get accurate statistics for trips that span
several days or several rides within a day.
Important: If you do a factory reset, the all-time tab is reset back to zero values!
Using quick settings
Quick settings make it easier for you to use a range of settings when wearing gloves.
Using quick settings you can do the following:
Switch voice instructions on or off.
Mute the volume.
Switch between lighter and darker colours.
Change the volume of instructions.
See Other buttons and Volume control for more details.
Important: When using a headset, the volume control may not be available because your headset
doesn't support remote volume control. If this is the case, use the volume control button on the
headset itself to change the volume.
To use quick settings, select the quick settings button in the main menu, the map view or the
guidance view.
25
You see the screen shown below with large buttons and a volume control:
Tip: When wearing gloves, select the plus (+) and minus (-) buttons underneath the volume slider
to change the volume, instead of trying to move the slider with gloves on.
Installing Tyre Pro
You can use Tyre Pro® to search, create and edit routes on your computer before you upload them
to your TomTom Rider.
To get free access to Tyre Pro®, follow the steps below:
1. Go to tomtom.com/getstarted and select your country.
2. Connect your Rider to your computer to link your device to your account and register with us.
3. Within 24 hours you will receive an email with a unique Tyre code and URL. Use this code and
URL to activate and download your Tyre Pro® software.
26
Settings
Bluetooth Connections
Select Settings in the Main Menu, then select Bluetooth Connections.
Your Rider can use the following Bluetooth connections:
Headset - Connect a Bluetooth headset to hear spoken instructions and warning sounds, and for
hands-free calling.
Hands-free calling - Connect a Bluetooth headset and your smartphone so you make hands-free
calls using your phone.
Network - Connect your Rider to your smartphone's internet connection so you can get TomTom
Services.
Locking device orientation
Select Settings in the Main Menu, then select Appearance.
Select Display.
Orientation Lock
Select Orientation Lock to prevent the rotation of your screen when you rotate your device.
When switched OFF (default), if you rotate your device between landscape and portrait positions,
the screen orientation changes too.
To lock the screen in either landscape or portrait, rotate the device then switch this setting ON to
lock the screen in that position.
Map colour
Select Settings in the Main Menu, then select Appearance.
Select Display.
Map colour
Select Map colour to change the contrast of the colours used in the map so that the map is easier to
see in bright light.
Touch Sensitivity
Important: This feature is only available on the Rider 42, Rider 420 and Rider 450.
27
Select Settings in the Main Menu, then select Touch Sensitivity.
Select Touch Sensitivity to choose higher or lower sensitivity when touching the buttons on your
Rider:
Choose Thin Gloves when wearing no gloves or summer-weight gloves.
Choose Thick Gloves when wearing winter gloves or when it is raining.
Tip: In very wet weather select Thick Gloves to prevent rain drops from causing false inputs on
the screen.
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Positioning the device
Get going
Be careful where you install your Rider. The Rider shouldn't block or interfere with any of the
following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your Rider easily without leaning or stretching. In a car, you can attach
your Rider to the windscreen or side window or you can use a Dashboard Mount Disk to attach the
mount to your dashboard.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom Rider, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom Rider, it may need a few minutes to determine your position. In
future, your position will be found much faster.
29
To ensure good satellite reception, use your Rider outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your Rider find
your position faster. QuickGPSfix information is sent to Always Connected devices in real time and
to Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSfix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your Rider, your Rider asks for permission to
collect some information about your use of the navigation device. The information is stored on your
Rider until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information & privacy.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your Rider is up-to-date, you can use a memory card as extra storage space to add extra maps
or to store routes and tracks to your device. Maps can be purchased from tomtom.com.
Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.
Device not starting
In rare cases, your TomTom Rider may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your Rider to the car
charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your Rider begins to restart.
Charging your device
The battery in your TomTom Rider charges when you connect it to your TomTom vehicle charger, to
your computer or to a USB Home Charger.
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