Setting up MyDrive Connect ................................................................................... 157
Addendum 159
Copyright notices 165
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This User Manual explains all you need to know about your new TomTom Rider.
Welcome to navigation with TomTom
If you want a quick read of the essentials, we recommend that you read the Using your Rider
chapter. This covers installation, planning a thrilling ride and all the main features of your device.
Get going covers switching on, setting up and charging.
After that, you will probably want to connect to TomTom services and you can read all about that in
the Connecting to TomTom services chapter. To help you avoid traffic delays and get to your
destination quicker, you can use TomTom services even on the routes you ride every day.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your
product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new Rider!
Note: You can use your device on your bike or in your car.
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New in this release
What's new
Version 17.1
Rider 42, Rider 420, Rider 520
Touch Sensitivity
You can now choose higher or lower sensitivity settings for the buttons on your TomTom Rider.
To learn more go to Touch Sensitivity.
Pre-loaded biker routes
On the Rider 450, some of the most breath-taking rides have been pre-installed on your TomTom
Rider.
To learn more, go to Navigating using a saved route in this User Manual and for details of the routes,
go to tomtom.com.
On all models
Quick search and Step by step search
You can now choose between two different ways of searching for an address or a POI.
To learn more go to Choosing which search to use in this User Manual.
Using community POI lists
You can now show your biker-friendly imported community POI lists permanently on the map.
To learn more go to Using community POI lists in this User Manual.
Pre-plan your rides with MyDrive
You can plan a route on the MyDrive website and send it to your TomTom Rider and do much more.
To learn more, go to Syncing using TomTom MyDrive.
Advanced Lane Guidance in a split screen
As you approach motorway exits and junctions you can now view map guidance and lane guidance
side-by-side in a split screen.
To learn more go to Advanced Lane Guidance in this User Manual.
Quickly report a speed camera or risk zone
You can now tap the speed camera or risk zone symbol in the speed panel to report a speed camera
or risk zone.
To learn more, go to Reporting a new speed camera or Reporting a risk zone in this User Manual.
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Read aloud traffic messages
UK English:
www.youtube.com/watch?v=PIs5tGFhQIA
French (France):
www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
www.youtube.com/watch?v=HkZqdD5MkHI
German:
www.youtube.com/watch?v=Skg6PWMbRxI
Italian:
www.youtube.com/watch?v=AybGRzpgu1s
Your device now reads aloud traffic messages about traffic events on your route.
To learn more go to Sounds and Warnings in Settings in this User Manual.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
TomTom videos
You can find many videos on our YouTube channel to help you learn about your new TomTom Rider
and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out
more!
Here are links to some videos that you might find interesting:
Tip: Look on the TomTom YouTube Channel for videos in your own language.
See how to mount your Rider without the anti-theft solution:
www.youtube.com/watch?v=w0UHEIlJ060
See how to mount your Rider with the anti-theft solution: www.youtube.com/watch?v=5SE8zUasp2I
See how to get TomTom Traffic via your iPhone: www.youtube.com/watch?v=HIwYh5nYAok
See how to get TomTom Traffic via your Android Smartphone:
www.youtube.com/watch?v=Wc3jkI-OeSM
The TomTom GO
Your Rider uses all of the features on the TomTom GO. Learn more about the GO here:
2. Fix the holder to the mount and connect the wires to your motorcycle's wiring system.
Important: The red POS (+) contact needs to be connected to the motorcycle's wiring loom at
a point between the ignition and the +12V battery supply. The black NEG (-) wire needs to be
connected to the motorcycle's wiring loom at a point between the ignition and the -(GND)
battery supply. Attach to a 12V point that can be switched off by the ignition such as the light
circuit.
When you are attaching the mount kit to your motorcycle, follow these guidelines:
If you are unsure about attaching the mount kit yourself, ask a professional to fit it for you.
If you choose to attach the mount kit yourself, note that the Active Dock has a built-in fuse.
This means that you don’t need to add a fuse between the device and the motorcycle battery.
Make sure that the mount kit does not interfere with any of the controls on the motorcycle.
Always use the correct tools. If you use unsuitable tools, you may damage or break the
mount kit.
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Do not overtighten nuts and screws. You may crack parts of the mount kit or damage your
handlebars if you overtighten nuts or screws.
If you are using the u-bolt, don’t forget to put the rubber caps provided over the exposed
threads.
Important: Damage due to modifications, improper installation, road hazards or accident, are
not covered. Neither RAM nor TomTom shall be liable for any injury, loss, or damage, direct or
con-sequential, arising out of improper installation, or inability to use product. Before use, the
user shall determine the suitability of the product for its intended use. The user assumes all
risk and liability, whatsoever, in connection with the mount.
3. Place your TomTom Rider in the holder.
4. You can rotate your device by ninety degrees to get your preferred view.
Using the anti-theft solution
If your box includes an anti-theft solution, it is supplied in two parts:
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A RAM lock for the mount.
This lock prevents the unscrewing of the RAM arm from the motorcycle.
A lock for the TomTom Rider itself.
This lock prevents the disconnection of the TomTom Rider from the dock.
Important: Both locks have keys so you need to make sure that you keep these two extra keys with
you at all times!
To use the anti-theft solution, do the following:
1. Lock the RAM mount to your motorcycle as shown below.
Note: Make sure you use the longer screws provided with your Rider lock.
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2. Lock your TomTom Rider to prevent removal from the mount. Unscrew the wingnut from the
RAM arm and attach the RAM lock.
Installing in your car
If your box contains a car mount, use the supplied mount to install your TomTom Rider in your
vehicle. Read the instructions about positioning your device before you install your Rider.
If your box contains a car mount, install your Rider by doing the following:
1. Connect the supplied USB cable to the mount.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.
2. Connect the USB cable to any of the USB sockets on the USB dual charger and plug this into the
power supply on your dashboard.
3. Choose the best smooth location, on your windshield or side window, to mount your TomTom
Rider.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
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5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the grip near the base of the mount in a clockwise direction until you feel it lock.
7. Place your Rider in the mount, making sure that it clicks into place.
Tip: With the High-Speed Dual Charger you can charge your TomTom Rider and smartphone at
the same time.
Bluetooth Connections
Your TomTom Rider use Bluetooth to connect to your smartphone and headset.
Select Settings in the Main Menu, then select Bluetooth Connections.
You can select the following Bluetooth connections:
Tip: To make your device easier to find when connecting using Bluetooth, you can give your
device a unique name.
Headset
Headset lets you connect a bluetooth headset to your device. Select Headset, then select Search
for headset and follow the instructions.
See also: Connecting a headset.
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Hands-free calling
Use hands-free calling to receive incoming calls using your device. Select Hands-free calling, then
select Search for phone and follow the instructions.
See also: Receiving hands-free calls.
Network
Connect your device to TomTom services using a Bluetooth connection on your smartphone. Select
Network, then select a phone or search for a phone and follow the instructions.
See also: Connecting to TomTom services.
Renaming your device
You can give your device a unique Bluetooth name so that you can find it easily when connecting to
your smartphone via Bluetooth. You can change the Bluetooth name in the following ways:
Using the Settings menu
1. From the Main Menu, select Settings.
2. Select Bluetooth Connections.
3. Select the pop-up menu button.
4. Select Rename this device.
The keyboard is shown on the screen.
5. Enter the new name for your device.
6. Select Rename to save the new name.
When sharing a track or sending a track via Bluetooth
When you want to share a track or send a track via Bluetooth, your device's Bluetooth name is
displayed. Select the Bluetooth name to show the keyboard on the screen. Enter the new name for
your device, then select Rename to save the new name.
Connecting a headset
We recommend using a headset with your TomTom Rider to hear spoken instructions, and hear
warning sounds on your Rider. You can also use your headset for hands-free calling. This makes
riding with your Rider as safe as possible. For more information and a full list of compatible
headsets, go to Headset Compatibility.
Note: If you want to use hands-free calling, you must first connect a headset.
The instructions below describe how to connect a Bluetooth® headset:
1. Make sure your headset is fully charged using the charger supplied with your headset.
2. Switch on the the headset and make it discoverable by following the user instructions supplied
with your headset.
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3. From the Main Menu, select Settings.
4. Select Bluetooth Connections.
5. Select Headset, then select Search for Headset and follow the instructions to establish the
connection.
6. Attach your headset to your helmet.
Make sure you position the microphone correctly. For best results, don’t position the microphone directly in front of your mouth, position it just to the side of your mouth.
An image of the parts of a typical headset is shown below:
1. Microphone
2. On/off button
3. Speakers
4. LED
5. Volume down
6. Volume up
7. Charging connector
Important: When using a headset, the volume control may not be available because your headset
doesn't support remote volume control. If this is the case, use the volume control button on the
headset itself to change the volume.
Connecting and disconnecting a phone
You can use your smartphone to make and receive hands-free calls from your TomTom Rider. This
makes riding with your Rider as safe as possible.
Connecting your phone for the first time using Bluetooth
Note: If you want to use hands-free calling, you must first connect a headset.
1. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
2. From the Main Menu, select Settings.
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3. Select Bluetooth Connections.
4. Select Hands-free calling.
5. If you have not yet connected a headset, select Search for Headset and follow the instructions
to establish the connection.
6. Select Search for Phone and follow the instructions to establish the connection.
When your phone is connected, your Rider imports your call history and phone contacts.
Disconnecting your phone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your Rider.
Select Bluetooth Connections in the Settings menu. Select Hands-free calling then select your
phone. Select Disconnect to disconnect your device from your phone.
Your contacts and call history are temporarily stored on your Rider and are automatically removed
10 minutes after you disconnect your phone. When you switch off or reset your Rider your contacts
and call history are removed immediately.
Reconnecting your phone
Your phone will automatically connect when you switch on your Rider and switch on Bluetooth on
your phone. Your Rider imports your call history and phone contacts again, including all updates.
Hands-free calling
You can receive incoming calls and make calls to contacts in your phone's contacts list and to your
recent contacts. When you connect your phone to your TomTom Rider your contacts are shown on
your Rider.
To make hands-free calls, you must first connect your headset and your phone to your Rider.
Accepting an incoming call
On the screen, select the green button to accept a call.
Tip: It takes a short while to sync all your phone contacts so if you receive a call immediately
after setup you may not see the caller ID.
Ending or rejecting an incoming call
On the screen, select the red button to end or reject a call.
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Making a hands-free call to a recent contact
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
1. In the Main Menu select Phone.
Your recent contacts list is shown on your Rider.
2. Select a recent contact from the list.
Your contact and the phone number are shown on your Rider.
3. Select the telephone button to call your contact.
4. Select the red button to end the call.
Making a hands-free call to a contact
1. In the Main Menu select Phone.
Your phone contacts list is shown on your Rider.
2. Select Tap here to search contacts at the top of the recent contacts list.
Your contacts list is shown on your Rider.
3. Select a contact from the list, or select Enter a contact name to search for a contact.
Note: A search only finds the first part of a word or name, for example "smith" will find
"smithson" but not "locksmith".
Your contact and the phone number are shown on your Rider.
4. Select the telephone button to call your contact.
5. Select the red button to end the call.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
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Plan a Thrill
Select this button to plan a thrilling ride for a roundtrip or to a
destination.
My Routes
Select this button to show your saved routes, recorded routes and
imported routes.
Add Home
Ride Home
Select this button to ride to your home location. If this button is not
included in your main menu, go to My Places to set up your home location.
Add Work
Ride to Work
Select this button to ride to your work location. If this button is not
included in your main menu, go to My Places to set up your work location.
Current Route /
Current Track
Select this button to clear or change your planned route or track.
Phone
Select this button to make hands-free calls using your phone and headset.
If your phone and headset are not connected, your are asked to connect
them.
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Start Recording
Select this button to start or stop recording a track.
My Places
Select this button to show your saved places.
Parking
Select this button to find car parks.
Petrol Station
Select this button to find petrol stations.
Connected Services
Select this button to see the status of your connection to the internet.
Trip Statistics
Select this button to see trip statistics about how far you've been riding,
how long you've been riding, and also at what speed.
The glove-friendly keyboard
Switching to the glove-friendly keyboard
The glove-friendly keyboard has large buttons so that you can make selections more easily while
wearing motorcycle gloves.
See Entering search terms for instructions on how to select different keyboard layouts.
Using the glove-friendly keyboard
Taking the "pqrs" key as our example, do the following:
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1. To select the first letter "p", tap the "pqrs" key once.
Tip: To select another letter from the same key, for example, "p" followed by "r", you need to
wait for half a second in between selecting letters.
2. To select the second letter, for example "q", tap the "pqrs" key twice in rapid succession.
3. To select the third letter, for example, "r", tap the "pqrs" key three times in rapid succession.
4. To select the fourth letter "s", tap the "pqrs" key four times in rapid succession.
If your gloves still make it difficult to select letters, you can do the following:
1. Press and hold the key, for example "def".
After touching the key the first character appears, in this case "d".
2. Wait for the pop-up to appear.
3. Select your chosen desired character from the pop-up, for example "f".
4. Your chosen character "f" replaces the "d" character that first appeared.
Available keys
The keys shown below are available when using your TomTom Traffic in either portrait or landscape
orientation.
Planning a thrilling route
You can use the Plan a Thrill button to create interesting rides on the spot. This is especially useful
for a day when you have some spare time and just need a simple way to create a thrilling ride.
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A thrilling route is a trip that includes interesting or challenging roads and uses as few motorways as
possible. You can choose the level of turns included in your ride, and also the degree of hilliness.
Tip: As Plan a Thrill is for creating instant routes, thrilling routes cannot be saved in My Routes.
Tip: Thrilling routes are round trips by default but you can plan a route to a destination if you
choose.
Planning a thrilling round trip route using stops
If you just need to go out for a ride, Plan a Thrill lets you plan a round trip along the most
interesting roads from your current location via the stops you choose. You must choose at least one
stop to create a thrilling route.
1. Select the Main Menu button to open the Main Menu.
2. Select Plan a Thrill.
The map view opens.
3. Move the map and zoom in until you can see the place you want to ride through.
4. Create a stop by quickly tapping the map.
Your Rider plans a thrilling round trip through your chosen stop.
Tip: The direction of the round trip is random. If you have at least 2 stops on your route, you
can change the direction of travel by reordering the stops. Arrows on the planned route show
the direction of travel.
5. If you want to add more stops to your route, move the map and select more stops.
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Your Rider plans a thrilling round trip route through your chosen stops.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to choose one of three settings for hilliness.
Your Rider plans a thrilling round trip route with turns and hills through your chosen stops.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Planning a thrilling ride to a destination
You can plan a route to a destination using the map. The route to your destination will be along the
most interesting roads from your current location.
Tip: You can also plan a route to a destination then choose Winding route as the route type.
1. Select the Main Menu button to open the Main Menu.
2. Select Plan a Thrill.
The map view opens.
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3. Select a location by pressing and holding the screen for about one second.
4. Select the destination button.
Your Rider plans a thrilling route to your chosen destination.
5. If you want to add more stops to your route, move the map and select more stops.
Your Rider plans a thrilling route through your chosen stops to your destination.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to chose one of three settings for hilliness.
Your Rider plans a thrilling route with turns and hills to your chosen destination.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Looking at trip statistics
Your Rider can show you how far you've been riding, how long you've been riding, and also at what
speed.
To see trip statistics, select Trip Statistics in the Main Menu.
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Select one of the three tabs to see statistics for today's riding, for your current trip and for all-time.
Tip: All-Time are the statistics that have been collected since the device was purchased and first
switched on.
Tip: A dot is included in large distances, for example, 20047,64 kilometres is shown as 20.047,6
km.
Statistics for your current trip
To see statistics for the trip you are riding now, select the Since --/--/-- tab.
To start a new trip, select the Clear trip button, just like resetting an odometer in a car.
After stopping your bike, if you don't press the Clear trip button, the statistics just carry on
incrementing when you start moving again. This means you get accurate statistics for trips that span
several days or several rides within a day.
Important: If you do a factory reset, the all-time tab is reset back to zero values!
Using quick settings
Quick settings make it easier for you to use a range of settings when wearing gloves.
Using quick settings you can do the following:
Switch voice instructions on or off.
Mute the volume.
Switch between lighter and darker colours.
Change the volume of instructions.
See Other buttons and Volume control for more details.
Important: When using a headset, the volume control may not be available because your headset
doesn't support remote volume control. If this is the case, use the volume control button on the
headset itself to change the volume.
To use quick settings, select the quick settings button in the main menu, the map view or the
guidance view.
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You see the screen shown below with large buttons and a volume control:
Tip: When wearing gloves, select the plus (+) and minus (-) buttons underneath the volume slider
to change the volume, instead of trying to move the slider with gloves on.
Installing Tyre Pro
You can use Tyre Pro® to search, create and edit routes on your computer before you upload them
to your TomTom Rider.
To get free access to Tyre Pro®, follow the steps below:
1. Go to tomtom.com/getstarted and select your country.
2. Connect your Rider to your computer to link your device to your account and register with us.
3. Within 24 hours you will receive an email with a unique Tyre code and URL. Use this code and
URL to activate and download your Tyre Pro® software.
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Settings
Bluetooth Connections
Select Settings in the Main Menu, then select Bluetooth Connections.
Your Rider can use the following Bluetooth connections:
Headset - Connect a Bluetooth headset to hear spoken instructions and warning sounds, and for
hands-free calling.
Hands-free calling - Connect a Bluetooth headset and your smartphone so you make hands-free
calls using your phone.
Network - Connect your Rider to your smartphone's internet connection so you can get TomTom
Services.
Locking device orientation
Select Settings in the Main Menu, then select Appearance.
Select Display.
Orientation Lock
Select Orientation Lock to prevent the rotation of your screen when you rotate your device.
When switched OFF (default), if you rotate your device between landscape and portrait positions,
the screen orientation changes too.
To lock the screen in either landscape or portrait, rotate the device then switch this setting ON to
lock the screen in that position.
Map colour
Select Settings in the Main Menu, then select Appearance.
Select Display.
Map colour
Select Map colour to change the contrast of the colours used in the map so that the map is easier to
see in bright light.
Touch Sensitivity
Important: This feature is only available on the Rider 42, Rider 420 and Rider 450.
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Select Settings in the Main Menu, then select Touch Sensitivity.
Select Touch Sensitivity to choose higher or lower sensitivity when touching the buttons on your
Rider:
Choose Thin Gloves when wearing no gloves or summer-weight gloves.
Choose Thick Gloves when wearing winter gloves or when it is raining.
Tip: In very wet weather select Thick Gloves to prevent rain drops from causing false inputs on
the screen.
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Positioning the device
Get going
Be careful where you install your Rider. The Rider shouldn't block or interfere with any of the
following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your Rider easily without leaning or stretching. In a car, you can attach
your Rider to the windscreen or side window or you can use a Dashboard Mount Disk to attach the
mount to your dashboard.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom Rider, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom Rider, it may need a few minutes to determine your position. In
future, your position will be found much faster.
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To ensure good satellite reception, use your Rider outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your Rider find
your position faster. QuickGPSfix information is sent to Always Connected devices in real time and
to Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSfix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your Rider, your Rider asks for permission to
collect some information about your use of the navigation device. The information is stored on your
Rider until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information & privacy.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your Rider is up-to-date, you can use a memory card as extra storage space to add extra maps
or to store routes and tracks to your device. Maps can be purchased from tomtom.com.
Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.
Device not starting
In rare cases, your TomTom Rider may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your Rider to the car
charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your Rider begins to restart.
Charging your device
The battery in your TomTom Rider charges when you connect it to your TomTom vehicle charger, to
your computer or to a USB Home Charger.
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Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your Rider goes into
sleep mode.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally dims when you connect your device to your computer. The screen also dims if you use a
non-TomTom charger that does not provide enough power when charging.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.
Caring for your Rider
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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About TomTom services
Connecting to TomTom services
TomTom services give you real-time information about traffic and speed cameras on your route, and
lets you sync using TomTom MyDrive.
Smartphone Connected devices use your existing smartphone data plan to access TomTom Traffic as
well as other services like TomTom Speed Cameras and TomTom MyDrive by connecting to your
smartphone using Bluetooth®. Check tomtom.com/connect for more information.
To get TomTom services on your Rider, you need the following items:
A smartphone with a data plan from a mobile services provider.
A TomTom account.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially if
you are outside the area covered by your data plan. Check with your mobile services provider for
more information.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
Smartphone connected devices
Some TomTom navigation devices use your phone to connect to TomTom services so that you can
receive real-time TomTom Traffic and safety warnings, and sync using TomTom MyDrive. Your
phone needs to be compatible with the navigation device, and you must have a data plan from a
mobile services provider. Go to tomtom.com/connect for more information.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially if
you are outside the area covered by your data plan. Check with your mobile services provider for
more information.
Personal Area Networks
Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth® and Personal Area
Network (PAN) functions.
Depending on your phone's Operating System, this network, or PAN, might be called one of the
following names:
Personal Hotspot
Tethering or Bluetooth Tethering
Tether or Bluetooth Tether
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The PAN function is probably already in your phone's Operating System, or you can download an app
Bluetooth not connected.
Bluetooth connecting. Your device is trying to automatically connect to
your phone.
to create a PAN.
Note: Some mobile service providers don't allow their users to use a PAN. If your phone doesn't
have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect.
Connect to TomTom services using your smartphone
To connect your Rider to your phone, do the following:
1. Select TomTom Services in the Main Menu.
2. Select Activate.
Tip: If you have already connected your device to a phone, select Network status.
3. If you are prompted, select Yes to agree to send information to TomTom.
Note: You cannot use TomTom services unless you agree to send information to TomTom.
4. Follow the instructions on your navigation device about switching on a Personal Area Network on
your smartphone.
5. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
6. Switch on Personal Area Network (PAN) on your phone.
7. Select the next screen arrow on your navigation device.
Your device searches for your phone.
Tip: If your device cannot find your phone, make sure your phone is still 'discoverable' or
'visible' for other Bluetooth devices. Select Search for Phones from the pop-up menu to search
for your phone again.
8. Select your phone from the list on your navigation device.
Your navigation device connects to TomTom services using your phone's internet connection.
9. Create a new TomTom account or log in to your existing TomTom account.
Tip: If you already own a TomTom navigation device, we recommend that you open a new
TomTom account for your Rider using a different email address.
TomTom services are now active.
Reconnecting your smartphone
You do not need to do anything to reconnect your Rider to your phone.
Your Rider will remember your phone and will find it automatically when you have Personal Area
Network (PAN) and Bluetooth switched on and you are in range of your navigation device.
The Bluetooth symbol at the top of the Main Menu screen shows the status of the Bluetooth
connection:
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Bluetooth connected. Your device is connected to your phone.
If you want to connect using another phone, you must turn on Personal Area Network (PAN) and
Bluetooth on that phone, then let your device search for the phone.
Connect to TomTom services using a different smartphone
1. Follow the instructions on your device about switching on a Personal Area Network on your
phone.
2. Switch on Bluetooth on your phone.
3. Select Bluetooth Connections in the Settings Menu.
4. Select Network.
5. Select the pop-up menu button then select Search.
Your navigation device searches for your phone.
Tip: If your device cannot find your phone, make sure your phone is still 'discoverable' or
'visible' for other Bluetooth devices.
6. Select your smartphone from the list of phones on your device.
Your navigation device connects to TomTom services using your phone's internet connection.
7. Login to your existing TomTom account.
TomTom services are now active.
Deleting phones
1. Select Bluetooth Connections in the Settings Menu.
2. Select Network.
3. Select the pop-up menu button then select Delete.
4. Select the phone that you want to delete.
5. Select Delete.
Your phone is deleted.
Tip: If you delete all your connected phones, you will no longer be able to use TomTom
services.
Unable to get a connection
To check your connection status to the internet, select Bluetooth Settings in the Settings Menu. If
your network connection status is shown as Connecting or Not connected, select Network and
follow the instructions.
If your Rider cannot connect to your phone, or you have no internet connection, also check the
following:
Your phone is shown on your Rider.
Your phone's Bluetooth is switched on.
Your phone's Personal Area Network (PAN), which is also known as Personal Hotspot, Tethering,
or Bluetooth Tethering, is switched on.
Your data plan with your mobile services provider is active, and you can access the internet on
your phone.
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The map view
What's on the screen
The map view is shown when you have no planned route. Your actual location is shown as soon as
your Rider has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
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1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your Rider cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the Drive/Ride button to plan a route to the
location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
A marked location.
When a search for POIs near destination is done and the results are shown on the
map, less important POIs are shown as black pins with white crosses.
Symbols to show your community POI locations.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom Rider has TomTom Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
1. Speed cameras or danger zones on your route. Select the speed camera or danger zone symbol
to display more information.
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2. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including
3D buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your Rider starts after sleeping and you have a route planned, you are shown the guidance
view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate
your direction of travel relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
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The name of the next road on your route.
The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the
local time at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your Rider isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
A faster route, if there is traffic on your route.
Lane guidance at some junctions.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your
planned route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
your destination.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
The speed camera or risk zone report button.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel
to open the quick menu.
Note: If your Rider cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
8. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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The stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
pop-up menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage, is
shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route (not available on iOS).
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16
km (9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3
km (2 miles) at the bottom.
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
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You can then do any of the following:
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains help
about using your Rider, together with other information about your
device, for example, map version, device serial number and legal
information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the status of the Bluetooth connection when you use a
smartphone to connect to TomTom services.
This symbol shows the power level of the battery in your Rider.
This symbol shows that your Rider is connected to TomTom services.
This symbol shows that your Rider is not connected to TomTom services.
This symbol shows that your Rider is connected to MyDrive.
Mark a location
Report a new speed camera
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Main Menu smaller buttons and symbols
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following buttons and symbols are available in the Main Menu screen, in addition to the
navigation buttons:
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This symbol shows that your Rider is not connected to MyDrive.
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colours. Select the button
to reduce the brightness of the screen and display the map in darker
colours.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select
Appearance, then Display in the Settings menu and switch off Switch to night colours when dark.
This button shows that the display is using night colours. Select the button
to increase the brightness of the screen and display the map in brighter
colours.
Select this button to refresh your screen.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the
voice instructions are switched off, the volume control will still change the volume of the warnings.
Using gestures
You use gestures to control your Rider.
In this User Manual, you learn how to use gestures to control your Rider. Below is an explanation of
each gesture.
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Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on the
map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom
in or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button in the Main Menu.
The menu button is shown with left and right arrows.
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3. Press the left or right arrow on the menu button to move the button to a new position in the
menu.
4. Select and move other buttons to the order you want.
5. Select Done.
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About TomTom Traffic
The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the
local time at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your Rider isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
A faster route, if there is traffic on your route.
Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with historical road usage data, TomTom Traffic helps you plan the optimum route
to your destination taking into account the current local traffic conditions and the weather.
Your TomTom Rider regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your Rider will offer to
replan your route to try and avoid any delays.
Important: When you approach a faster alternative route, you get a warning in the route bar and
you can see the alternative route in both the guidance view and the map view. To accept a faster
route, just steer towards the alternative route as you approach it and your device will select it.
To get TomTom services on your Rider, you must be connected to TomTom services and logged in to
a TomTom account.
Note: TomTom services are not available on all devices.
Note: Some TomTom services might not be available in your current location.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
44
The stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
pop-up menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage, is
shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority
incident is shown - for example, a road closure is higher priority than road works or a closed lane.
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Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 5 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed
at that location, with red being the slowest. The stripes on the traffic jam are also animated to
show the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side of
the map and guidance views.
The route bar tells you about traffic delays while you are driving, using symbols to show you where
each traffic incident is located on your route. When using the map view, you can also select symbols
on the map itself.
Note: If your Rider isn't receiving any traffic information, a symbol showing traffic with a cross
appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
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To get more information about an incident, select an incident in the route bar. The map opens
Traffic
Accident
Dangerous conditions
Roadworks
Lane closure
Road closure
Rain
Fog Ice or snow
Wind
zoomed in on the incident and an information panel opens showing detailed information about the
traffic incident.
The information shown includes:
The cause of the traffic incident - for example accident, road works, lane closure, or weather.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
The following traffic incident symbols are used in the map view and in the route bar to show the
cause of a traffic jam:
The symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 4 minutes.
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The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at
Traffic speed is 0% to 20% of the allowed speed
Traffic speed is 20% to 40% of the allowed speed
Traffic speed is 40% to 100% of the allowed speed
Traffic speed is normal.
Road closed, no traffic.
A warning symbol is shown in the route bar.
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The colour of the road on the route bar changes to orange or red,
depending on the severity of the traffic jam.
The background colour of the route bar background changes to red if
you are driving too fast towards the traffic jam.
You hear a warning sound.
that location, with red being the slowest. The stripes on the traffic jam are also animated to show
the speed of the traffic, where appropriate.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
To change the way you are warned, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
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2. Select the pop-up menu button.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the traffic jam.
Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Advanced Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct
driving lane for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen.
Tip: To close the lane image, select anywhere on the screen.
You can choose to see a split screen with the Guidance view on the left and lane guidance on the
right, or a full screen with only lane guidance. You can also switch off lane guidance. Go to
Appearance in Settings to change the Motorway exit previews setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed limit
near schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the
afternoon between 15.00 - 16.00. Where possible, the speed limit shown in the speed panel changes
to show these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits are
not shown in the speed panel. The speed shown in the speed panel is the maximum speed limit
allowed in good driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey
the actual speed limit for the road you are on and the conditions you are driving in.
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About TomTom MyDrive
Syncing using TomTom MyDrive
TomTom MyDrive is the easy way to set a destination, share locations and favourites, and save your
personal navigation information. MyDrive synchronises your TomTom Rider using your TomTom
account. You can use MyDrive in a web browser on a computer or as a mobile app on a smartphone
or tablet.
Important: To use TomTom MyDrive you need a compatible navigation device.
Use TomTom MyDrive to do the following:
Find a destination on the MyDrive map and send it to your Rider. You can drive to the
destination and it is also saved in My Places and in Recent Destinations in the Main Menu.
Plan a route with stops on the MyDrive map and send it to your Rider.
Sync community POI list files from the MyDrive map to your Rider. The POI lists are stored in My
Places and the locations are shown on the map.
Find a POI in MyDrive and sync it with your Rider.
Continually save all your locations in My Places to MyDrive. You can see all your My Places
locations on the MyDrive map.
Automatically restore your My Places locations and POIs from MyDrive to your Rider after a
reset.
To activate MyDrive on your Rider, you must be connected to TomTom services.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally dims when you connect your device to your computer.
Logging in to MyDrive
You must log in to MyDrive to sync to your TomTom account. When you log in to your account from
your navigation device, web browser or the MyDrive app, syncing with your TomTom account
happens automatically.
Logging in to MyDrive on your Rider
1. In the Main Menu, select TomTom Services.
2. Select MyDrive.
3. Enter the email address and password you use for your TomTom account.
4. Select Log In.
Your Rider connects to your TomTom account.
5. Return to the map view.
Your Rider automatically saves your personal navigation information to your TomTom account.
Logging in to MyDrive using a web browser or the MyDrive app
Log in using your TomTom account email address and password. When you are logged in, you can
see your personal navigation information from your navigation devices, and you can select
destinations and create Places to sync with your navigation devices.
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Setting a destination using MyDrive
When you are logged in to MyDrive using a web browser or the MyDrive app, you can select your
destination on the map and send it to your navigation device. When your navigation device is logged
in to your TomTom account, your device syncs with MyDrive and receives the destination.
1. In a web browser or using the MyDrive app, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You
can also select a destination from Recent Destinations in the Main Menu or your My Places list.
3. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
4. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
Planning a route with stops using MyDrive
When you are logged in to MyDrive using a web browser, you can create a route with stops and send
it to your navigation device. When your navigation device is logged in to your TomTom account,
your device syncs with MyDrive and receives the destination.
Creating a route with stops
1. In a web browser, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination on the
map. You can also select a destination from Recent Destinations in the Main Menu or your My
Places list.
3. On the map, select a stop in the same way as you selected your destination, then select Add
Stop.
The stop is added to your route.
Your route is selected and the pop-up menu shows Send Route to device.
4. Add more stops to your route if you want to.
5. In the pop-up menu, select Send Route to device.
The destination and the stops are sent to your TomTom account.
6. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new MyDrive destination and the
stops.
The message You have received a new route is shown. A route is automatically planned to the
MyDrive destination and the stops.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
Tip: You can save the route with stops in My Routes.
Reordering the stops on a route
1. In Plan a Route in the My Drive Main Menu, put your mouse cursor over a stop or the destina-
tion.
51
2. Move your cursor left until it changes into a hand symbol.
3. Click and drag each stop or the destination to the order you want to drive them.
Each time move a stop or destination, your route is recalculated with the stops in the changed
order.
The last stop on the list becomes your destination.
Showing a planned destination in MyDrive
When you plan a route on your Rider, the destination is synced with your TomTom account. You can
see the destination when you are logged in to MyDrive in a web browser or when using the MyDrive
app.
Clearing a MyDrive destination
1. Make sure you are logged in to MyDrive on your Rider.
2. Select Current Route in the Main Menu to open the Current Route Menu.
3. Select Clear Route to clear the currently planned route.
Your device returns to the map view. Your route has been cleared from your Rider and your
TomTom account.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in
My Places.
Deleting a MyDrive destination from My Places
1. In the Main Menu, select Recent Destinations.
Tip: Alternatively, select My Places, followed by Recent Destinations.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
Set a phone contact as your destination using the MyDrive app
When you are logged in to the MyDrive app, you can select a contact in your phone's contacts list to
set as your destination. Your contact must have a full address which is in the correct order. The
destination is shown on the map and you can send it to your navigation device. When your
navigation device is logged in to your TomTom account, your device syncs with MyDrive and receives
the destination.
1. Using the MyDrive app, log in to your TomTom account.
2. In the MyDrive app menu, select Contacts.
3. Select the contact that you want as your destination.
The location of your contact is shown on the map.
4. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
5. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
52
Finding and syncing locations using MyDrive
When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with
your Rider My Places locations.
1. In a web browser or using the MyDrive app, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You
can also select a destination from your My Places list.
3. Click on the location, then open the pop-up menu and select Add to My Places.
The location is shown in the Favourites list in the MyDrive My Places menu.
4. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new Favourites location. The
location is stored in My Places.
Syncing My Places locations with MyDrive
When you are logged in to MyDrive on your Rider, the locations you have added to My Places are
automatically synced with your TomTom account. You can see your My Places locations and the POI
place lists when you are logged in to MyDrive in a web browser or when using the MyDrive app.
Importing a community POI list
You can find collections of community POIs on the Internet and upload them to My Places using
MyDrive in a web browser. A POI collection might contain, for example, campsites or restaurants for
the area you are travelling in, and provides an easy way to select a location without the need to
search for the location each time.
Tip: Some TomTom Navigation devices have POI lists pre-installed.
Your Rider uses .OV2 files for POI collections.
Note: Your Rider needs at least 400 MB free space before it can import .OV2 and .GPX files. If you
see the message You need more space, make space available by deleting unwanted .OV2 or .GPX
files using MyDrive, or deleting device content, for example delete a map you don't use.
To upload an .OV2 file to your Rider, do the following:
1. In a web browser, log in to your TomTom account.
2. Select POI Files in the My Places menu.
3. Select Import POI File and browse to your .OV2 file.
Tip: The name of the places list in My Places will be the same as the name of the .OV2 file.
Edit the name of the file so that you can easily recognise it in My Places.
4. Make sure you are logged in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new POI file.
Note: Some .OV2 files are large and can take a long time to upload. Make sure that you sync
your Rider before you start driving.
5. Select My Places in the Main Menu.
Your new POI list is shown in the Places list.
6. Select your new POI list.
Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs on
the map.
53
Deleting a community POI list
You can only delete an uploaded POI list from your Rider using MyDrive in a web browser.
To delete a POI list, do the following:
1. In a web browser, log in to your TomTom account.
2. In the My Places menu, select POI Files .
3. Select the POI file you want to delete, then select Delete.
4. Make sure you are logged in to MyDrive on your Rider.
The POI list is removed from your My Places list.
Importing a track GPX file
GPX files (GPS exchange format)
GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file
might contain, for example, a tourist route or a preferred fixed route. You can find collections of
.GPX files on the Internet and upload them to My Routes using MyDrive in a web browser. GPX files
become tracks after import.
Tracks have a beginning and an end but no stops, and there's a fixed map-dependent route between
these points. Your device follows this fixed route as closely as possible. You can edit tracks using
tools such as Tyre Pro.
Using GPX files
You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks are
saved in the My Routes menu. Your device will navigate along the GPX track exactly and will not
offer to replan your route, even if a faster route is available.
Importing a track GPX file
Note: Your Rider needs at least 400 MB free space before it can import .OV2 and .GPX files. If you
see the message You need more space, make space available by deleting unwanted .OV2 or .GPX
files using MyDrive, or deleting device content, for example delete a map you don't use.
To import a .GPX file using MyDrive, do the following:
1. Connect your Rider to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select Import a GPX File and browse to your .GPX track file.
Tip: The name of the track file in My Routes will be the same as the name of the .GPX file.
Edit the name of the file so that you can easily recognise it in My Routes.
Your new track is shown in the My Routes list.
4. Wait for the track file to upload to your Rider.
5. Open My Routes.
Your imported track is shown in your My Routes list.
Deleting a track GPX file
You can only delete an uploaded track GPX file when your Rider is connected to your computer
using MyDrive Connect.
To delete a POI list, do the following:
1. Connect your Rider to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
54
3. Select the track file you want to delete, then select Delete.
The track is removed from your My Routes list.
Saving and restoring your personal navigation information
When you are logged in to MyDrive on your Rider, your personal navigation information is
continuously and automatically saved to your TomTom account.
If you reset your Rider, or log in to MyDrive on a different device, your saved personal navigation
information is restored to your Rider or the different device.
The following personal navigation information is saved to your TomTom account:
MyDrive destinations.
All saved locations in My Places.
All imported POI place lists.
All imported tracks.
Tip: MyDrive also syncs your locations in My Places with your TomTom account. You can see your
My Places locations and the POI place lists you have imported in MyDrive on a web browser or on
the MyDrive app.
Make sure that there is at least 400 MB of free space on your device before syncing your device with
MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check
the amount of available space by going to About in the Help menu on your device.
Note: Syncing a lot of information to your device may take some time.
55
Choosing which search to use
Quick search
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the
house number. For a POI, enter where you want to search, then the type of POI you want to
search for.
Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.
56
Using quick search
About search
QUICK SEARCH ONLY
You can use the search feature to find a wide range of places and then navigate to them. You can
search for the following:
A specific address, for example, type in 123 Oxford Street, London.
A partial address, for example, type in Oxford st Lon.
A type of place, for example, type in petrol station or restaurant.
A place by name, for example, type in Starbucks.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a post-
code, then leave a space and then type in the house number. For example, 1017CT 35. For
other countries, postcodes are area-based and will give you a list of matching cities, towns and
streets in your search results.
A city to navigate to a city centre, for example, type in London.
A POI (Point of Interest) near your current location, for example, type in restaurant near me.
A mapcode, for example, type in WH6SL.TR10
Latitude and longitude coordinates, for example, type in:
N 51°30′31″ W 0°08′34″.
Entering search terms
QUICK SEARCH ONLY
Select Search in the Main Menu to start searching for addresses and POIs. The search screen opens
showing the keyboard and the following buttons:
1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
Enter your search term here. As you type, matching addresses and POIs are shown.
57
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
Whole map
Select this option to search the whole of your current map with no
limit to the search radius. Your current location is the centre of the
search. The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
search centre. The results are ranked by distance.
In town or city
Select this option to use a town or city as the centre for your search.
You need to enter the town or city name using the keyboard. When
you have selected the town or city from the results list, you can
search for an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, petrol
stations. When prompted, enter the type of location and then select it
in the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use your
destination as the centre for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Type of search button.
You can search the whole of the current map, or a specific area such as a town or city, or near
your destination. Select this button to change the type of search to any of the following:
4. View button.
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to
toggle between the numbers and more symbols. Select the ABC button to go back to the general
keyboard.
6. Keyboard layout button.
Select this button to change your keyboard layout to another language. You can choose up to
four layouts from the list. If you have more than one layout selected, selecting the keyboard
layout button opens a pop-up so you can quickly swap between your selected keyboard layouts.
Press and hold this button to go directly to the list of all the layouts.
7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
8. Show/hide keyboard button.
Select this button to show or hide the keyboard.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
58
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
QUICK SEARCH ONLY
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are
shown in the right-hand column. Recent destinations and saved places are also shown in your search
results.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
59
When you select an address from the list of search results, you can choose to show it on the map,
add a crossroad or plan a route to that chosen location. To get an exact address you can add the
house number.
If you show the result on the map, you can use the pop-up menu to add the location to My Places. If
a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the country
that you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several villages
in a rural area or a district in a large city.
60
Postcodes for streets
Legal and financial services
Court house
Cash dispenser
Legal - Solicitors
Financial institution
Legal - other services
Food services
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally enter
the house number. For example, "1017CT 35". Your device then plans a route to a specific house or
building on a specific street.
Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the
villages within that postcode.
When using quick search, you may get results from multiple countries if you enter a postcode for an
area.
Note: If you search using a postcode for an area, you will not get a specific address in your
results.
This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by
the postcode for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.
About mapcodes
QUICK SEARCH ONLY
In countries where roads and houses have no names or addresses, you can use a mapcode instead. A
mapcode represents a location.
Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are
precise to a few metres, which is good enough for every-day use.
Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can choose a
location that you want to associate with your address, for example, the main entrance or the
entrance to a car park.
List of POI type icons
61
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Camping ground
Economy chain hotel
Emergency services
Hospital or polyclinic
Dentist
Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Petrol station
Parking garage
Car wash
Car dealer
Vehicle inspection centre
Rental car facility
Electrical car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
62
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping centre
Beauty services
Tourist information office
Shop
Education
College or university
School
Library
Convention centre
Leisure
Casino
Winery
Theatre
Tourist attraction
Cinema
Zoo
Concert hall
Amusement park
Museum
Exhibition centre
Opera
Cultural centre
63
Nightlife
Leisure centre
Children's Farm
Sport
Playing field
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
Yacht basin or marina
Sports centre
Stadium
Golf course
Religion
Church
Place of worship
Travel
Railway station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
Postcode
Note: Not used in all
countries.
64
Border crossing
Residential area
Bus station
City centre
Toll gate
Electrical car charging
stations
Rest area
Truck stop
65
Planning a route using quick search
Using destination prediction
What is destination prediction?
Your Rider can learn your daily driving habits to saved favourite Places and it can also suggest
destinations when you start the device from sleep mode, for example, when driving to Work in the
morning.
Getting ready for destination prediction
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your Rider, the faster you will get suggestions and the
more accurate the suggested destinations will be.
To receive predicted destinations, you need to do the following:
Destination prediction is switched ON by default but if it has been switched off, go to Settings >
System > Your information and privacy, switch on Keep journey history on this device for
optional features.
Make sure no route is planned.
If your device has voice control, switch voice control ON. Make sure that your volume is not
muted and is set higher than 20%.
Do some driving for a few days, planning routes to your favourite My Places destinations.
Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No button.
If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond yes or
no.
Tip: If you don't respond yes or no, your Rider assumes a yes.
To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No or tap the screen to return to the map.
Switching destination prediction on or off
You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
Planning a route to an address
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address using search, do the following:
1. Select the Main Menu button to open the Main Menu.
66
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for an address, town, city, postcode or mapcode.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a post-
code, then leave a space and then type in the house number. For example, 1017CT 35. For
other countries, postcodes are area-based and will give you a list of matching cities, towns and
streets in your search results.
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
67
5. Select an address suggestion.
6. Enter the house number if you have one and haven't entered it already.
If you don't have a house number, select Add Cross Road or Show on Map.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house number,
or you can select Drive/Ride to drive to the nearest house number.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
68
Planning a route to a city centre
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a city centre using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the city or town you want to plan a route to.
You can search for a town, city, or postcode.
Tip: To search for a specific city you can use the city's postcode or the country. For example,
searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium then
that city will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
69
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select the city in the left-hand column.
The city name is shown in the right side of the search input box, and the city centre POI is
shown below in the right-hand column.
6. Select the city centre POI.
The city centre location is shown on the map.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
70
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI (Point of Interest) using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
71
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button and then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
7. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
72
Note: Searching online is only available on connected devices. To search online on your Rider,
you must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Search in the Main Menu.
The search results are shown in two columns.
2. Select Search Places Online.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button
on the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, you can search near your current location, in a town or city, or near
your destination. If you want to change how the search is done, select the button to the right
of the search box.
73
The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
6. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using the map, do the following:
74
1. Move the map and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the screen
for about one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
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A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
Your chosen Place is shown on the map with a pop-up menu.
4. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
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Planning a route using coordinates
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Select the type of search button to the right of the search box.
4. Select Latitude Longitude.
Tip: The example coordinates shown on the screen are your current latitude and longitude.
5. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values, for example:
N 51.51000 W 0.13454
51.51000 -0.13454
Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude. For locations west of the 0 meridian and locations south of the equator, use a minus
sign (-) before the coordinate.
Degrees, minutes and seconds, for example:
N 51°30′31″ W 0°08′34″
GPS standard coordinates, for example:
N 51 30.525 W 0 08.569
Note: The bar below the coordinates goes red if you enter coordinates that are not recognised
by your Rider.
6. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
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7. Select a suggestion for your destination.
The location is shown on the map.
8. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using a mapcode
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a mapcode, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Type in your mapcode. You can enter any of these mapcode types:
International, for example, WH6SL.TR10.
Country-specific, for example, GBR 8MH.51.
Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR.
Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK.
See About mapcodes for information on how to get a mapcode for a location.
4. When the full map code has been entered, the location is shown in the Addresses column.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a suggestion for your destination.
6. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My
Routes list.
To plan a route in advance, do the following:
1. Search for the location you want to use as a starting point.
2. Select Show on Map.
3. Select the pop-up menu button.
A pop-up menu shows a list of options.
4. Select Use as Starting Point.
5. Search for the location you want to use as your destination.
6. Select Show on Map.
7. Select Drive/Ride in the pop-up menu.
Your route is planned using your chosen starting point and destination. The estimated journey
time is shown at the top of the route bar.
Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus.
Tip: You can save the route in My Routes.
8. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.
Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
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A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting
point is removed from your route.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a car park
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a car park, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Parking.
The map opens showing the locations of car parks.
If a route is planned, the map shows car parks near your destination. If a route isn't planned,
the map shows car parks near your current location.
You can change the screen to show a list of car parks by pressing this button:
You can select a car park from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
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If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a car park from the map or the list.
A pop-up menu opens on the map showing the name of the car park.
4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a car park as a stop on your route by using the pop-up menu.
Finding a petrol station
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a petrol station, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Petrol Station.
The map opens showing the locations of petrol stations.
If a route is planned, the map shows petrol stations along your route. If a route isn't planned,
the map shows petrol stations near your current location.
You can change the screen to show a list of petrol stations by pressing this button:
You can select a petrol station from the list to locate it on the map.
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Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a petrol station from the map or the list.
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A pop-up menu opens on the map showing the name of the petrol station.
4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a petrol station as a stop on your route by using the pop-up menu. A petrol
station that is a stop on your route has a blue icon.
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Choosing which search to use
Step by step search
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the
house number. For a POI, enter where you want to search, then the type of POI you want to
search for.
Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.
Using step by step search
About search
STEP BY STEP SEARCH ONLY
You use the Drive To menu to find addresses and Points of Interest (POI) and then navigate to them.
You must first choose the country or state you want to search in, then enter the address or the POI
type or name.
In Address, you can search for the following:
A specific address in a town or city.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
A city to navigate to a city centre, for example, type in London.
In Points of Interest, you can search for the following:
A POI (Point of Interest), for example type in museum.
In Latitude Longitude, you can search for the following:
Latitude and longitude coordinates, for example, type in:
N 51°30′31″ W 0°08′34″.
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Entering search terms
STEP BY STEP SEARCH ONLY
Select Drive To in the Main Menu, then select Address or Point of Interest. The search screen
shows the keyboard and the following buttons:
1. Back button
Select this button to go back to the previous screen.
2. Search input box
Enter your search term here. As you type, matching addresses or POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Country or state selector
Select the country or state you want to search.
4. View button
Select this button to return to the map view or guidance view.
5. 123?! button
Select this button to use numbers and symbols on your keyboard. Select the =\< button to
toggle between the numbers and more symbols. Select the ABC button to go back to the general
keyboard.
6. Keyboard layout button
Select this button to change your keyboard layout to another language. You can choose up to
four layouts from the list. If you have more than one layout selected, selecting the keyboard
layout button opens a pop-up so you can quickly swap between your selected keyboard layouts.
Press and hold this button to go directly to the list of all the layouts.
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7. Done button
Select this button to hide the keyboard.
8. Show/hide keyboard button
Select this button to show or hide the keyboard.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
STEP BY STEP SEARCH ONLY
Your Address or Point of Interest search results are shown in a list.
Tip: To see more results, hide the keyboard or scroll down the results list.
When you select an address from the list of search results, you can choose to show it on the map,
add a cross road or plan a route to that chosen location. To get an exact address you can add the
house number. When you select a POI from the list of search results, it is shown on the map.
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When you show the address or POI on the map, you can use the pop-up menu to add the location to
My Places. If a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the country
that you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several villages
in a rural area or a district in a large city.
Postcodes for streets
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally enter
the house number. For example, "1017CT 35". Your device then plans a route to a specific house or
building on a specific street.
Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the
villages within that postcode.
When using quick search, you may get results from multiple countries if you enter a postcode for an
area.
Note: If you search using a postcode for an area, you will not get a specific address in your
results.
This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by
the postcode for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.
List of POI type icons
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Legal and financial services
Court house
Cash dispenser
Legal - Solicitors
Financial institution
Legal - other services
Food services
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Camping ground
Economy chain hotel
Emergency services
Hospital or polyclinic
Dentist
Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Petrol station
Parking garage
Car wash
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Car dealer
Vehicle inspection centre
Rental car facility
Electrical car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping centre
Beauty services
Tourist information office
Shop
Education
College or university
School
Library
Convention centre
Leisure
Casino
Winery
Theatre
Tourist attraction
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Cinema
Zoo
Concert hall
Amusement park
Museum
Exhibition centre
Opera
Cultural centre
Nightlife
Leisure centre
Children's Farm
Sport
Playing field
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
Yacht basin or marina
Sports centre
Stadium
Golf course
Religion
Church
Place of worship
Travel
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Railway station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
Postcode
Note: Not used in all
countries.
Border crossing
Residential area
Bus station
City centre
Toll gate
Electrical car charging
stations
Rest area
Truck stop
Planning a route using step by step search
Using destination prediction
What is destination prediction?
Your Rider can learn your daily driving habits to saved favourite Places and it can also suggest
destinations when you start the device from sleep mode, for example, when driving to Work in the
morning.
Getting ready for destination prediction
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your Rider, the faster you will get suggestions and the
more accurate the suggested destinations will be.
To receive predicted destinations, you need to do the following:
Destination prediction is switched ON by default but if it has been switched off, go to Settings >
System > Your information and privacy, switch on Keep journey history on this device for
optional features.
Make sure no route is planned.
If your device has voice control, switch voice control ON. Make sure that your volume is not
muted and is set higher than 20%.
Do some driving for a few days, planning routes to your favourite My Places destinations.
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Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No button.
If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond yes or
no.
Tip: If you don't respond yes or no, your Rider assumes a yes.
To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No or tap the screen to return to the map.
Switching destination prediction on or off
You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
Planning a route to an address
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Address.
You can change the country or state setting by selecting the flag before you select a city.
4. Enter the town or city name, or the postcode.
Towns with similar names are shown in the list while you type.
When the correct city or town appears in the list, select the name.
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5. Enter the street name.
Streets with similar names are shown in the list while you type.
When the correct street name appears in the list, select the name.
6. Enter the house number.
Tip: If the house number does not exist then it appears red. The nearest house number is then
shown in the Drive to button.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Point of Interest.
You can change the country or state setting by selecting the flag before you select a city.
4. Choose where to search. You can select from one of the following options:
- Near me.
- In town or city.
- Along route if you have planned a route.
- Near destination if you have planned a route.
- Near point on map if you have selected a point on the map.
- Near departure point if you have planned a route or a track.
5. Enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
As you type, suggestions based on what you have entered are shown.
6. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
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7. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
8. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a city centre
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a city centre, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Address.
You can change the country or state setting by selecting the flag before you select a city.
4. Enter the town or city name.
Towns with similar names are shown in the list while you type.
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When the correct city or town appears in the list, select the name.
5. Select the city centre POI.
6. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
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Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your Rider,
you must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Drive to in the Main Menu.
The search results are shown in a list.
2. Scroll to the bottom of the list and select Search Places Online.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button
on the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, you can search near your current location, in a town or city, or near
your destination. If you want to change how the search is done, select the button to the right
of the search box.
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