TomTom BRIDGE
User Manual
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Contents
Welcome to the TomTom BRIDGE 5
What's new 6
New in this release ................................................................................................ 7
The TomTom BRIDGE 8
Starting the TomTom BRIDGE .................................................................................... 9
Using gestures .................................................................................................... 11
Apps on the TomTom BRIDGE .................................................................................. 12
Connecting the TomTom BRIDGE ............................................................................. 13
About connecting TomTom BRIDGE ....................................................................... 13
Connect using Bluetooth .................................................................................... 13
Connect using Portable Wi-Fi Hotspot ................................................................... 14
Reconnecting your smartphone ........................................................................... 14
Unable to get a connection ................................................................................ 15
Features on the TomTom BRIDGE ............................................................................. 16
Sleep settings ................................................................................................. 16
Memory card slot ............................................................................................. 16
Transferring files to your device .......................................................................... 16
System bar .................................................................................................... 17
Updating the software ...................................................................................... 17
Moving and resizing apps and widgets ................................................................... 18
Sending information to TomTom .......................................................................... 20
Clearing personal data ...................................................................................... 20
Taking a screenshot ......................................................................................... 20
Screen locking ................................................................................................ 21
Language .......................................................................................................... 22
Installing in your vehicle ....................................................................................... 23
Charging the TomTom BRIDGE ................................................................................. 24
The TomTom BRIDGE is not starting .......................................................................... 25
Caring for your TomTom navigation app .................................................................... 26
Online Reference Guide ........................................................................................ 27
Getting help ...................................................................................................... 28
TomTom Navigation App 29
Welcome to navigation with TomTom ....................................................................... 30
About TomTom services ........................................................................................ 31
GPS reception .................................................................................................... 32
What's on the TomTom Navigation app screen ............................................................. 33
The map view ................................................................................................. 33
The guidance view ........................................................................................... 34
The route bar ................................................................................................. 36
The quick menu .............................................................................................. 37
Navigation buttons ........................................................................................... 37
Other buttons ................................................................................................. 39
Volume control ............................................................................................... 40
Running in the background ................................................................................. 40
Changing the text and button size ........................................................................ 41
Traffic.............................................................................................................. 42
About TomTom Traffic ...................................................................................... 42
The route bar ................................................................................................. 42
Looking at traffic on the map ............................................................................. 43
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Looking at traffic on your route ........................................................................... 44
Traffic incidents ............................................................................................. 45
Approaching a traffic jam warning ....................................................................... 46
Avoiding a traffic jam on your route ..................................................................... 46
Advanced Lane Guidance ................................................................................... 47
Time-dependent speed limits.............................................................................. 47
Using Quick Search .............................................................................................. 48
About search .................................................................................................. 48
Planning a route to a POI using search ................................................................... 48
Planning a route to a POI using online search .......................................................... 50
Entering search terms ....................................................................................... 52
Working with search results ................................................................................ 53
About ZIP codes .............................................................................................. 55
About mapcodes ............................................................................................. 55
List of POI type icons ........................................................................................ 55
Planning a route ................................................................................................. 60
Planning a route to an address using search ............................................................ 60
Planning a route to a city center ......................................................................... 61
Planning a route to a POI using search ................................................................... 63
Planning a route to a POI using online search .......................................................... 65
Planning a route using the internet browser ............................................................ 67
Planning a route using the map ........................................................................... 69
Planning a route using My Places.......................................................................... 71
Planning a route using coordinates ....................................................................... 72
Planning a route using a mapcode ........................................................................ 73
Finding an alternative route ............................................................................... 74
Planning a route in advance ............................................................................... 74
Finding a parking lot ........................................................................................ 76
Finding a gas station ........................................................................................ 78
Changing your route ............................................................................................. 81
The Current Route menu ................................................................................... 81
Avoiding a blocked road .................................................................................... 83
Avoiding part of a route .................................................................................... 83
Types of route ................................................................................................ 84
Route features................................................................................................ 84
Avoiding a route feature on your route .................................................................. 85
Adding a stop to your route from the current route menu ........................................... 85
Adding a stop to your route using the map .............................................................. 85
Deleting a stop from your route ........................................................................... 85
Skipping the next stop on your route .................................................................... 86
Reordering stops on a route................................................................................ 86
My Routes ......................................................................................................... 87
About My Routes ............................................................................................. 87
Saving a route ................................................................................................ 87
Navigating using a saved route ............................................................................ 88
Navigating to a stop on a saved route .................................................................... 89
Adding a stop to a saved route using the map .......................................................... 91
Deleting a route or a track from My Routes ............................................................. 91
Recording and sharing routes .............................................................................. 92
Voice control (Speak & Go) .................................................................................... 94
About voice control .......................................................................................... 94
Starting voice control ....................................................................................... 94
Making your own wake-up phrase ......................................................................... 94
The voice control screen ................................................................................... 95
Some tips for using voice control ......................................................................... 96
What you can use voice control for ....................................................................... 96
Saying commands in different ways ...................................................................... 97
Entering an address using voice control ................................................................. 97
Going home using voice control ........................................................................... 98
Going to a POI using voice control ........................................................................ 98
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Changing a setting using voice control ................................................................... 98
Safety Cameras .................................................................................................. 100
About safety cameras ...................................................................................... 100
Safety camera warnings ................................................................................... 100
Changing the way you are warned ....................................................................... 101
Reporting a new safety camera .......................................................................... 102
Confirm or remove a speed trap ......................................................................... 102
Updating locations for cameras and hazards .......................................................... 103
My Places ......................................................................................................... 104
About My Places ............................................................................................. 104
Setting your home and work locations .................................................................. 104
Changing your home location ............................................................................. 105
Adding a location from My Places ........................................................................ 106
Add a location to My Places from the map ............................................................. 106
Adding a location to My Places using search ........................................................... 106
Adding a location to My Places by marking ............................................................ 107
Deleting a recent destination from My Places ......................................................... 107
Deleting a location from My Places ...................................................................... 107
Importing a POI list ......................................................................................... 107
Settings ........................................................................................................... 109
Appearance .................................................................................................. 109
Voices ......................................................................................................... 111
Voice Control ................................................................................................ 112
Maps ........................................................................................................... 113
Route Planning .............................................................................................. 113
Sounds and Warnings ....................................................................................... 113
Units ........................................................................................................... 115
Language ..................................................................................................... 115
Getting Help ..................................................................................................... 116
Help ........................................................................................................... 116
External Camera App 117
Using the External Camera app .............................................................................. 118
Camera settings ................................................................................................. 119
Using the vehicle width guide lines ......................................................................... 120
TomTom Music App 122
Using the TomTom Music app ................................................................................. 123
Addendum and Copyright 124
Addendum ........................................................................................................ 125
Copyright notices ............................................................................................... 131
5
Welcome to the TomTom
BRIDGE
This Reference Guide explains how to use the TomTom BRIDGE and the installed TomTom apps. The
Reference Guide has the following sections:
The TomTom BRIDGE
The TomTom Navigation app
The TomTom Camera app
The TomTom Music app
Important: For other settings and operation instructions for the TomTom BRIDGE, and for
instructions about other apps installed on the TomTom BRIDGE, please refer to the applicable User
Documentation.
Version 15.5
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What's new
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Version 16.1
New in this release
Search for specific POI names using voice control
You can now use voice control to search for a specific POI using the POI brand name. For example,
when voice control is on, you can say "Find Starbucks."
To learn more go to Voice Control in this guide.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
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The TomTom BRIDGE
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The TomTom BRIDGE starts when it is in its dock and the dock has power. When the TomTom
Starting the TomTom BRIDGE
BRIDGE is not in its dock, you can also press the On/Off button until the device starts.
The TomTom BRIDGE home screen is shown.
Note: The TomTom navigation app home screen shown below is an example. The home screen on
the TomTom navigation app might look different and have different apps installed.
1. An app running as a widget.
For example the TomTom Navigation app and the External camera app can run in a widget on
the home screen. Select the widget to open the app.
Note: A widget is an app that runs in its own panel. You can select a widget to open the full
app.
Tip: You can move and resize apps and widgets.
2. The Music app running as a widget.
3. Back button.
Select this button to return to the previous screen that was open.
4. Home button.
Select this button to return to the device home screen.
5. System bar.
You can add shortcuts for your favorite apps to this bar.
6. Software update button.
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Shortcut button to open the Software update app. This app lets you update the TomTom navigation app to the latest software version.
7. Status bar.
Touch this area to show app notifications and the device status.
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You use gestures to control your device.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling a screen.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the screen.
Press and hold
Put one finger on the screen for more than one half second.
Example of when to use this: Selecting a location on the map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom
in or move them together to zoom out.
Example of when to use this: Zooming in and out on the screen.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in a menu, or opening an
item.
Using gestures
This Reference Guide explains which gestures to use throughout the guide but here is a complete
list of all the gestures you can use.
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The TomTom BRIDGE is an Android-based device that has different apps installed on it. Some of the
Apps on the TomTom BRIDGE
apps will be standard Android apps, for example a browser, a clock and a photo-gallery. Specialized
apps could be added by the device owner, and TomTom has also added apps.
Note: The TomTom BRIDGE might be secured to prevent you making changes.
You can find other apps on the device by scrolling to the right. To see all the apps on the device,
select All apps.
You can also add up to two app quick-launch buttons to the device's System bar for apps you want
to use often.
Privacy notices for apps
Each installed app has its own privacy notice. Open the Android Settings app then select About your
TomTom device. Select Legal information, then select Your information. Select an app from the
list to read about the function of the app, how the app uses your information, and how your
personal data is managed.
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About connecting TomTom BRIDGE
Connecting the TomTom BRIDGE
TomTom BRIDGE connects to the internet using your smartphone so you can use the installed apps
and access TomTom services. Using your smartphone to connect means that data is sent and
received by your smartphone using your cellular service provider.
Your smartphone needs to be compatible with TomTom BRIDGE, and you must have a data plan from
a cellular service provider. Go to tomtom.com/connect for more information.
Important: You might have additional costs when you use your smartphone to connect TomTom
BRIDGE, especially if you are outside the area covered by your data plan. Check with your cellular
service provider for more information.
TomTom BRIDGE can be connected in one of the following ways:
Connection using Bluetooth tethering or Bluetooth hotspot.
Connection using Portable Wi-Fi hotspot.
Note: To update the TomTom BRIDGE software, use a normal Wi-Fi connection.
Depending on your phone's Operating System, these connection methods may have one of the
following names:
Personal Hotspot
Tethering and portable hotspot
The hotspot functions are likely already in your phone's Operating System, or you can download an
app to create one. Please check the user guide for your phone if you are having trouble finding the
settings.
Note: Some cellular service providers do not allow users to use a hotspot or Personal Area
Network (PAN). If your phone does not have the PAN function, you should contact your service
provider for more information.
For more help, go to tomtom.com/connect.
Connect using Bluetooth
To connect your TomTom BRIDGE to your smartphone using Bluetooth, do the following:
8. Turn on Bluetooth tethering or personal hotspot on your phone, and make sure your phone is
discoverable.
9. Press the Home button on your TomTom BRIDGE.
10. Select the Settings app.
11. Turn on Bluetooth.
12. Select Bluetooth, then select SEARCH FOR DEVICES.
The TomTom BRIDGE searches for your phone and shows it as an available device.
Tip: If your TomTom BRIDGE cannot find your phone, make sure your phone is still 'discoverable' or 'visible' for other Bluetooth devices.
13. Select your phone from the list of available devices.
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14. After you have connected your TomTom BRIDGE to your smartphone, you need to check the box
in the Bluetooth profile on the TomTom BRIDGE to enable internet access as shown below.
Your TomTom BRIDGE connects to TomTom services using your phone's internet connection.
TomTom services are now active.
The Bluetooth symbol in the Android Status Bar shows that Bluetooth is switched on.
Connect using Portable Wi-Fi Hotspot
Important: You might have additional costs when you use your smartphone to connect TomTom
BRIDGE, especially if you are outside the area covered by your data plan. Check with your cellular
service provider for more information.
Note: To update the TomTom BRIDGE software, use a normal Wi-Fi connection.
To connect TomTom BRIDGE to your smartphone using a Portable Wi-Fi Hotspot, do the following:
1. Switch on Portable Wi-Fi Hotspot on your phone. Make a note of the password for the Wi-Fi
connection.
2. Press the Home button on TomTom BRIDGE.
3. Select All apps.
4. Select the Settings app.
5. Turn on Wi-Fi.
6. Select Wi-Fi, then select your phone from the list of Wi-Fi sources.
7. Enter the password for the Wi-Fi connection, then select Connect.
TomTom BRIDGE connects to TomTom services using your phone's internet connection.
Note: Using a Portable Wi-Fi connection can drain your phone's battery quicker.
TomTom services are now active.
Reconnecting your smartphone
You do not need to do anything to reconnect your TomTom BRIDGE to your phone.
Your TomTom BRIDGE will remember your phone and will find it automatically when you have
Bluetooth tethering or Portable Wi-Fi hotspot switched on and you are in range of your device. If
you have a valid TomTom services subscription, the service starts automatically.
On the TomTom BRIDGE Status bar, check that the TomTom BRIDGE is connected to the internet.
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If you want to connect using another phone, you must connect using Bluetooth or connect using
Portable Wi-Fi hotspot for that phone.
Tip: If reconnecting automatically to your smartphone using Bluetooth does not work, you can
manually reconnect as described in Connect using Bluetooth.
Unable to get a connection
If your TomTom BRIDGE cannot connect to your phone, or you have no internet connection, check
the following:
Your phone is shown on your TomTom BRIDGE.
Your phone's Bluetooth tethering or Portable Wi-Fi hotspot is switched on.
Your data plan with your cellular service provider is active, and you can access the internet on
your phone.
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The TomTom BRIDGE uses the Android operating system. TomTom and the device owner have
Features on the TomTom BRIDGE
changed the operating system in the following ways:
Certain Android features have been disabled, either by TomTom or by the device owner. This
makes the device safer and easier to use while driving.
Some new features and apps have been added, both by TomTom and by the device owner.
These additions customize the device, making it relevant for the functions it will be used for.
The features added by TomTom are as follows:
Important: For other settings and operation instructions for the TomTom BRIDGE, and for
instructions about other apps installed on the TomTom BRIDGE, please refer to the applicable User
Documentation.
Sleep settings
You can choose when your TomTom BRIDGE goes to sleep if no apps are running or when it is
removed from its dock.
Open Display in the Android Settings app to see the following settings:
Sleep
Sets the delay time before your TomTom navigation app goes to sleep if no apps are running.
Stay awake when docked
Keeps your TomTom navigation app awake while it is docked and there is power.
Sleep automatically when disconnecting from power
Puts your TomTom navigation app to sleep when power is removed either from the dock or
directly from the TomTom navigation app.
Memory card slot
The TomTom BRIDGE has a memory card slot that is located on the bottom of the device. You can
use a memory card to access your personal files, for example photos or music files.
Transferring files to your device
You can transfer personal files, for example POI lists, photos or music files, to the TomTom BRIDGE
internal memory. This allows you to use apps on the device to view POIs, photos or play music.
You can also transfer files from the TomTom navigation app internal memory to your computer.
Note: Not all file types can be opened by the device.
Note: You can transfer files from a computer running one of the following operating systems:
- Windows 7 or higher
- Apple OS X 10.5 or higher
- Some Linux distributions of version 14.04 or higher.
To transfer files, follow these steps:
1. Connect the TomTom navigation app to your computer using the USB cable supplied with your
TomTom navigation app, then switch your TomTom navigation app on.
Note: Use ONLY the USB cable supplied with your device. Other USB cables may not work.
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Note: You cannot use the mount to connect your device to your computer.
Note: You should plug the USB cable directly into a USB port on your computer and not into a
USB hub or USB port on a keyboard or monitor.
2. On your computer, open a file manager program.
Your TomTom navigation app appears in your computer's file system as TomTom Bridge.
3. Open the TomTom navigation app Internal Storage folder.
4. Copy files from your computer to a folder on your TomTom navigation app, or from your
TomTom navigation app to your computer.
Tip: To keep the device organized, copy the files to a folder with a relevant name. For example, copy your music files to the Music folder.
5. Disconnect the TomTom navigation app from your computer.
Tip: You can remove all the files you copied to the TomTom navigation app by clearing your
personal data.
System bar
The System bar is at the bottom of the screen and it contains quick-launch buttons, for example the
Back and Home buttons. You can add up to two extra buttons to this bar to quickly start apps that
you often use.
Tip: Some apps have a full screen setting that hides the system bar when the app is open.
To add a quick-launch button for an app, do the following:
1. Select the Home button.
2. Select the Settings app.
3. In Settings, select System bar.
4. Under Quick Launch Buttons, select Assign app.
5. Select an app from the list to assign to a quick-launch button.
6. Select the Home button.
Your new quick-launch button is added to the System bar.
To remove a quick-launch button, do the following:
1. Select the Home button.
2. Select the Settings app.
3. In Settings, select System bar.
4. Under Quick Launch Buttons, select and hold the button you want to remove.
5. In the pop-up box that appears, select OK to remove the quick-launch button.
6. Select the Home button.
The quick-launch button is removed from the System bar.
Updating the software
The TomTom BRIDGE owner will periodically release new software updates.
Tip: When a software update is available, a notification appears in the Notification bar. Select
the bottom right corner of the device screen to open the Notification area.
When you have access to a Wi-Fi connection, you can update the software using the Software
update app. Large updates are downloaded in the background when the TomTom navigation app is
connected to Wi-Fi. When the Wi-Fi connection is lost, downloading will pause. When the download
is complete you will be prompted to install the update.
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Note: Software updates can only be downloaded using a Wi-Fi connection.
To update the software on the device, do the following:
1. Select the Home button.
2. Select the Settings app.
3. In Wireless and networks, select Wi-Fi.
Select and connect to a Wi-Fi network.
4. Select the Home button.
5. Select the Software update app.
Your device automatically downloads and installs the software update.
Note: You may have to restart the device to install the software update.
Moving and resizing apps and widgets
You can move apps and widgets to different places on the display. For example, if you often use the
External Camera app, you can move it to the home screen. You can change the size of an app
button or a widget to make it easier to use or see.
Note: The TomTom BRIDGE might be secured to prevent you making changes.
Moving apps and widgets
To move an app or widget, do the following:
1. Select and hold the app or widget that you want to move.
The app or widget changes color.
Tip: If you want to move an app or widget to the home screen, you might first have to move an
app or widget from the home screen to make space for it.
2. Drag the app or widget to the edge of the screen.
A white line appears at the edge of the screen to indicate that the adjacent screen will open.
3. Drag the app or widget farther and drop it in the empty space.
An available space is highlighted a different color when the app or widget is dragged over it.
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Tip: You can only move an app or widget to an empty space.
Resizing apps and widgets
To resize an app or widget, do the following:
Note: Some widgets and apps have a size limit in one or more directions.
1. Select and hold the app or widget that you want to resize for 2 seconds, then release.
The app or widget changes color and you see a trash can icon and four resize spots.
2. Select and drag a resize spot to make the app or widget larger or smaller.
Tip: The shape you choose for the app or widget depends on the information you want to see.
For example, you might choose to make the External Camera widget the size of half the
display to make the camera image easier to see.
Deleting an app or widget
To delete an app or widget from the home or apps screen, do the following:
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1. Select and hold the app or widget that you want to delete for 2 seconds, then release.
The app or widget changes color and you see a trash can icon and four resize spots.
2. Select the trash can icon.
The app or widget is removed from the home or app screen and placed in the All apps location.
Tip: If you deleted the app or widget by mistake, open All apps and move it back again.
Sending information to TomTom
When you first start the TomTom BRIDGE or you have reset the TomTom BRIDGE, you are informed
about how TomTom uses your information. This information includes your location, how you use the
services and information you enter. We learn how you use the device so we can continually
improve.
Go to the Your information app in the All apps menu to read about how TomTom uses your
information.
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.
Clearing personal data
The TomTom BRIDGE stores your personal data as you use the apps installed on the device. All
photos and music you have transferred to the device is also personal data.
If you have finished using the device it is a good idea to clear your personal data before you pass
the device back to the owner.
To clear your personal data, do the following steps:
Note: Software updates can only be downloaded using a Wi-Fi connection.
1. If you are using a personal memory card, remove the memory card from its slot.
2. Select the Settings app.
3. Select Backup & reset.
4. Select Clear personal data.
5. Select Clear, then select Clear again.
Your device automatically switches off and clears your personal data.
Taking a screenshot
If you need to make a picture of the screen of the TomTom BRIDGE, for example to show the owner
an error that has occurred, do the following:
1. Press and hold the On/Off button until the pop-up menu is shown.
2. Select Take a screenshot from the pop-up menu.
A screenshot is taken of the screen behind the pop-up menu.
Tip: Open the Gallery app on your TomTom navigation app to view the screenshots you have
made.
3. Connect your TomTom navigation app to your computer and transfer the screenshots.
The screenshots are in the pictures folder in the TomTom navigation app Internal Storage.
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Screen locking
When using your TomTom BRIDGE, certain apps or features may be locked. The features that are
locked and the reasons for doing so are at the discretion of the device owner. Some typical reasons
for a device owner to use screen locking are as follows:
To prevent a customer from speeding.
To increase safety by minimizing driver distraction.
To prevent device theft.
When you select a locked item in the home screen, you see a message. The message may say
Screen locked for safety or something else because it can be customized by the device owner.
Even when an item is locked, you can still do the following:
Use home, back and volume buttons.
Select the screen lock message to make it disappear.
Respond to, for example, a low battery message.
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The language used on the TomTom BRIDGE is also used in the apps installed on the device.
Language
To change the device language, do the following:
1. Select the Home button.
2. Select the Settings app.
3. Select Language & input, then select Language.
4. Select the language you want, then select OK.
Your device language changes.
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Use only the supplied dock and vehicle mount to hold the TomTom BRIDGE when you are using it in
Installing in your vehicle
your vehicle.
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The battery in the TomTom BRIDGE charges when you install the device in its dock and the dock is
Charging the TomTom BRIDGE
powered. You can also use a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to the internet
when the battery level is low or critical. When the battery is empty, the device goes into sleep
mode.
Note: Charging your TomTom BRIDGE using your computer is not recommended. The voltage
output of computer USB ports varies by manufacturer.
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In rare cases, the TomTom BRIDGE may not start correctly or may stop responding.
The TomTom BRIDGE is not starting
First, check that the battery is charged. To charge the battery, connect your device to power or
install it in the dock. It can take up to 3 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until your device begins to restart.
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It is important to take care of your device:
Caring for your TomTom navigation app
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will void the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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When you have access to a Wi-Fi connection, you can open the Reference Guide for your TomTom
Online Reference Guide
BRIDGE on the device. The language of the Reference Guide is the same as the language you
selected in your device settings.
The Online Reference Guide button is on the Home screen or the All apps screen.
If a Reference Guide is not available in your device language, the English-language Reference Guide
is opened.
You can change the device language in Language & input in the TomTom BRIDGE Settings app.
You can also download the Reference Guide in all available languages from tomtom.com/support.
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You can get further help by going to tomtom.com/support.
Getting help
For warranty and privacy information, go to tomtom.com/legal.
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TomTom Navigation App
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This Section explains how you use the TomTom Navigation app.
Welcome to navigation with TomTom
Important: For other TomTom BRIDGE settings and operation instructions, and for instructions
about other apps installed on TomTom BRIDGE, please refer to the applicable User Documentation.
The navigation app is installed on the device, either as an app that you have to open, or as a
software widget on the Home screen. The widget has some limited functionality, for example you
can see your route and route instructions on the widget, but you can't plan a route.
Select the widget to open the full navigation app to use all the navigation features.
The Get going chapter is a great place to start. You'll learn all about starting up and setting up the
device, and using the navigation app to plan your first route. You'll see a quick introduction to
TomTom services, which includes Traffic & Safety Cameras. To help avoid traffic delays and get you
to your destination quicker, you can even use TomTom services on the routes you drive every day.
For information about what you see in the navigation app, go to:
TomTom Services
What's on the screen
Using gestures
Main menu
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TomTom services give you real-time information about traffic and speed cameras on your route. To
About TomTom services
help avoid traffic delays and get you to your destination quicker, you can even use TomTom services
on the routes you drive every day.
To get TomTom Services on TomTom BRIDGE, connect TomTom BRIDGE to a network.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
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When you first start the navigation app, it may need a few minutes to find your GPS position and
GPS reception
show your current location on the map. Make sure you have GPS activated on your device.
Tip: The GPS settings are in the device's Settings app.
In areas where GPS reception is not possible, such as tunnels, your location may not be accurate.
Important: The navigation app cannot give you route instructions until it has received location data.
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The map view
What's on the TomTom Navigation app
screen
The map view is shown when you have no planned route. Your actual location is shown as soon as
your device has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive, including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route, the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
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1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the center.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view.
When in map view, if you are driving, the small arrow rotates to show you your current driving
direction, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your TomTom navigation app cannot find your location the symbol appears gray.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the drive button to plan a route to the location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
A stop on your route.
A location saved in My Places.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
10. Safety cameras on your route. Select a safety camera to display information about that camera.
11. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including
3D buildings in some cities.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
35
When your navigation device starts after sleeping and you have a route planned, you are shown the
guidance view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some intersections.
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
your destination.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 3 mph (5 km/h) over the speed limit the speed
panel turns red. If you drive less than 3 mph (5 km/h) over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel
to open the quick menu.
Note: If your TomTom navigation app cannot find your location the symbol appears gray.
36
8. Route bar. The route bar is shown when you have planned a route.
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your TomTom navigation app isn't receiving any traffic
information, a symbol showing traffic with a cross appears underneath
the arrival information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
menu.
Gas stations that are directly on your route.
TomTom Traffic including heavy rain or snow.
TomTom Safety Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a safety camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided by IQ Routes, is shown above
the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you turn the setting on.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
37
Note: To make the route bar more readable some incidents may not be shown. These incidents
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 31 miles (50 km), only the next 31 miles (50 km) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.
For remaining distances between 6 miles (10 km) and 31 miles (50 km), the complete distance is
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 6 miles (10 km) the complete distance is shown. The
destination icon moves down toward the chevron symbol as you get closer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 31 miles (50 km) on the route bar is split into 21 miles (34 km) at the
top and 9 miles (16 km) on the bottom.
A remaining distance of 6 miles (10 km) on the route bar is split into 4 miles (6.6 km) at the top
and 2 miles (3.3 km) on the bottom.
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:
Mark a location
Report a new safety camera
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
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Drive Home
Select this button to drive to your home location. If this button is not
included in your main menu, go to My Places to set up your home location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your main menu, go to My Places to set up your work location.
Recent Destination
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Current route
Select this button to clear or change your planned route.
My Places
Select this button to show your saved places.
My Routes
Select this button to show your saved routes.
Voice Recognition
Select this button to start voice recognition.
Tip: You can also say the wake-up phrase to start voice recognition.
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Parking
Select this button to find parking lots/garages.
Gas Station
Select this button to find gas stations.
Report Safety
Camera
Select this button to report a safety camera.
Start Recording
Select this button to start or stop recording a track.
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains a
guided tour and information about the navigation app.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Other buttons
On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the navigation buttons:
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Select this button to return to the map view or guidance view.
This symbol shows that your device is connected to TomTom services.
This symbol shows that your device is not connected to TomTom services.
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colors. Select the button to
reduce the brightness of the screen and display the map in darker colors.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colors
depending on the time of day. To turn off this feature, select Appear-
ance in the Settings menu and turn off Switch to night colors when
dark.
This button shows that the display is using night colors. Select the button
to increase the brightness of the screen and display the map in brighter
colors.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the
voice instructions are turned off, the volume control will still change the volume of the warnings.
Running in the background
The navigation app continues to run when it is in the background, for example when you are using
another app on the TomTom BRIDGE.
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If the navigation app is running in the background and you are driving on a planned route, you will
continue to hear driving instructions.
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make the
text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.
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About TomTom Traffic
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your TomTom navigation app isn't receiving any traffic
information, a symbol showing traffic with a cross appears underneath
the arrival information panel.
The bar uses symbols to show the following information:
Traffic
TomTom Traffic is a unique TomTom service providing real-time traffic information. For more
information about TomTom services, go to tomtom.com/services.
In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your
destination taking into account the current local traffic conditions and the weather.
Your navigation app regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your navigation app will
offer to replan your route to try and avoid any delays.
The TomTom BRIDGE uses either a permanent connection or a smartphone connection to connect to
TomTom services.
Important: If you use your smartphone to connect to TomTom Services and you are outside of the
area covered by your cellular data plan, you may be liable for extra roaming charges while using
TomTom Services.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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The next two stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
menu.
Gas stations that are directly on your route.
TomTom Traffic including heavy rain or snow.
TomTom Safety Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a safety camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided by IQ Routes, is shown above
the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you turn the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap, the highest priority
incident is shown. For example, a road closure is higher priority than road work or a closed lane.
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Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 5 minutes.
The color of the incident indicates the speed of traffic relative to the maximum allowed speed
at that location, with red being the slowest. The stripes on the traffic jam are also animated to
show the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
Tip: You see weather symbols on the map if there is bad weather such as heavy rain or snow.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side of
the map.
The route bar tells you about traffic delays while you are driving, using symbols to show you where
each traffic incident is located on your route.
Note: If your TomTom navigation app isn't receiving any traffic information, a symbol showing
traffic with a cross appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
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To get more information about an incident, select an incident in the route bar. The map opens
Stationary traffic
Traffic lining up
Slow traffic
Unknown accident
Unknown incident
Road work
Lane closure
Roadblock
zoomed in on the incident and an information panel opens showing detailed information about the
traffic incident.
The information shown includes:
The type of traffic incident – general, accident, roadwork, lane closure or weather such as
heavy rain or snow.
The severity of the incident - slow traffic, traffic lining up or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
Traffic incidents and weather warnings are shown in the map view and in the route bar.
Traffic incident symbols:
Weather symbols:
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Wind
Rain
Fog Snow
Ice
A warning symbol is shown in the route bar.
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The color of the road on the route bar changes to orange or red,
depending on the severity of the traffic jam.
The background color of the route bar background changes to red if
you are driving too fast towards the traffic jam.
You hear a warning sound.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
To change the way you are warned, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the traffic jam.
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Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Advanced Lane Guidance
Note: Lane guidance is not available for all intersections or in all countries.
Advanced Lane Guidance helps you prepare for highway exits and junctions by showing the correct
driving lane for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen and in the instruction
panel.
Tip: To close the lane image, select anywhere on the screen.
To turn lane images off, select the Settings button in the Main Menu, then select Appearance. Turn
off the Show previews of highway exits setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed limit
near schools decrease to 40 km/h or 25 mph in the morning from 08:00 a.m. - 09:00 a.m. and in the
afternoon from 3:00 p.m. - 4:00 p.m. Where possible, the speed limit shown in the speed panel
changes to show these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits are
not shown in the speed panel. The speed shown in the speed panel is the maximum speed limit
allowed in good driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey
the actual speed limit for the road you are on and the conditions you are driving in.
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About search
Using Quick Search
You use search to find a wide range of places and then navigate to them. You can search for the
following:
A specific address, for example, 335 Madison Avenue, New York.
A partial address, for example, Madison Ave NY.
A type of place, for example, gas station or restaurant.
A place by name, for example, Starbucks.
A ZIP code, for example, 36925 York for York, Alabama.
A city to navigate to a city center, for example, Kingston, NY.
A POI (Point of Interest) near your current location, for example, restaurant near me.
Latitude and longitude coordinates, for example,
N 40°45′28″ W 73°59′09″.
Planning a route to a POI using search
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
49
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria."
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example along the route or in a city.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
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6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
7. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your TomTom
navigation app, you must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Search in the Main Menu.
The search results are shown in two columns.
2. Select Search Places Online.
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3. Use the keyboard to enter the name of the POI you want to find, then press the Search button
on the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria."
Note: When searching, you can search near your current location, in a town or city, or near
your destination. If you want to change how the search is done, select the button to the right
of the search box.
The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
6. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
52
A route is planned and then guidance to your destination begins. As soon as you start driving,
Whole map
Select this option to search the whole of your current map with no
limit to the search radius. Your current location is the center of the
search. The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Entering search terms
Select Search in the Main Menu to start searching for addresses and POIs. The search screen opens
showing the device keyboard and the following buttons:
Tip: Hide the device keyboard to show the whole search screen.
1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
Enter your search term here. As you type, matching addresses and POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Type of search.
By default, the whole of the current map is searched. Once you have used search, the last
search type you selected is used. Select this button to change the type of search to any of the
following:
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search center. The results are ranked by distance.
In town or city
Select this option to use a town or city as the center for your search.
You need to enter the town or city name using the keyboard. When
you have selected the town or city from the results list, you can
search for an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, gas
stations. When prompted, enter the type of location and then select it
in the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use your
destination as the center for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
4. View button.
Select this button to return to the map view or guidance view.
5. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
6. Show/hide keyboard.
Select this button to show the keyboard. Hide the keyboard using the device's back function.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are
shown in the right-hand column. Recent destinations and saved places are also shown in your search
results.
Tip: To see more results, hide the keyboard or scroll down the results list.
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Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
When you select an address from the list of search results, you can choose to show it on the map,
add a crossroad or plan a route to that chosen location. To get an exact address you can add the
house number.
If you show the result on the map, you can use the pop-up menu to add the location to My Places. If
a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
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About ZIP codes
Legal and financial services
Court house
ATM
Legal - Attorneys
Bank
Legal - other services
Food services
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
You can search using a ZIP code to get closer to the area in which you want to find an address or
POI.
When you search using a ZIP code, your results include all the streets in a city district, the whole
town, or the towns and villages within that ZIP code area.
Note: If you search using a ZIP code you will not get a specific address in your results.
You do not have to use the state or province postal abbreviation or first change the state or
province because this is included in the ZIP code.
For example, a search for York in the whole map returns a long list of possible results. Adding a
space followed by the ZIP code narrows the results down to the York that you are looking for.
About mapcodes
In countries where roads and houses have no names or addresses, you can use a mapcode instead. A
mapcode represents a location.
Every location on Earth, including those in the sea, like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognize, remember and communicate. They are
precise to a few meters, which is good enough for every-day use.
Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can choose a
location that you want to associate with your address, for example, the main entrance or the
entrance to a parking lot.
List of POI type icons
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Hotel or motel
Luxury hotel
Campground
Economy chain hotel
Emergency services
Hospital or clinic
Dentist
Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Gas station
Parking garage
Car wash
Car dealer
Vehicle inspection center
Rental car facility
Electric/hybrid car
charging point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
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Post office
Pharmacy
Shopping center
Beauty services
Tourist information office
Shop
Education
College or university
School
Library
Convention center
Leisure
Casino
Winery
Theater
Tourist attraction
Movie Theater
Zoo
Concert hall
Amusement park
Museum
Exhibition center
Opera
Cultural center
Nightlife
Leisure center
Children's Farm
Sport
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Sports Park
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
Yacht basin or marina
Sports center
Stadium
Golf course
Religion
Church
Place of worship
Travel
Railroad station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
ZIP code
Note: Not used in all
countries.
Border crossing
Residential area
Bus station
City center
Toll plaza
Electric/hybrid car
charging stations
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Rest area
Truck stop
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Planning a route to an address using search
Planning a route
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for an address, town, city, ZIP code or mapcode.
Tip: To search for a specific city you can use the city's state code or ZIP code. For example,
searching for York will return many results. If you search for York AL or York 36925 then that
city will be at the top of the results. You can then search in the city.
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
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Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select an address suggestion.
6. Enter the house number if you have one and haven't entered it already.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house number,
or you can select Drive/Ride to drive to the nearest house number.
7. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a city center
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a city center using search, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the city or town you want to plan a route to.
You can search for a town, city, or ZIP code.
Tip: To search for a specific city you can use the city's state code or ZIP code. For example,
searching for York will return many results. If you search for York AL or York 36925 then that
city will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select the city in the left-hand column.
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The city name is shown in the right side of the search input box, and the city center POI is
shown below in the right-hand column.
6. Select the city center POI.
The city center location is shown on the map.
7. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using search
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria."
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example along the route or in a city.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
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The location is shown on the map.
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
7. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your TomTom
navigation app, you must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Search in the Main Menu.
The search results are shown in two columns.
2. Select Search Places Online.
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3. Use the keyboard to enter the name of the POI you want to find, then press the Search button
on the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria."
Note: When searching, you can search near your current location, in a town or city, or near
your destination. If you want to change how the search is done, select the button to the right
of the search box.
The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
6. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
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A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the internet browser
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: This feature is not available on all devices.
You can search the internet using the TomTom navigation app internet browser, then select text
from the search results to share with the TomTom Navigation app. To plan a route using the
internet browser, do the following:
1. Open the TomTom navigation app internet browser and search for a place or POI.
2. Select the POI address or name.
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3. Select the SHARE button to show the share options.
4. Select Navigation.
The Navigation app starts, and the search screen opens with the keyboard showing. The selected text appears at the top of the screen, and the search suggestions based on the selected text
are shown in columns.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
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5. Select an address suggestion and enter the house number if you have one and haven't entered it
already.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house number,
or you can select Drive to drive to the nearest house number.
6. Select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using the map, do the following:
1. Move the map and zoom in until you can see the destination that you want to navigate to.
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Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the screen
for about one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
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Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
Your chosen Place is shown on the map with a pop-up menu.
4. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
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Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using coordinates
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Select the type of search button to the right of the search box.
4. Select Latitude Longitude.
5. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values, for example:
N 40.75773 W 73.985708
40.75773, -73.985708
Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude. For locations west of the 0 meridian and locations south of the equator, use a minus
sign (-) before the coordinate.
Degrees, minutes and seconds, for example:
N 40°45′28″ W 73°59′09″
GPS standard coordinates, for example:
N 40 45.46 W 73 59.15
Note: The bar below the coordinates turns red if you enter coordinates that are not recognized
by your TomTom navigation app.
6. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
7. Select a suggestion for your destination.
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The location is shown on the map.
8. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using a mapcode
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a mapcode, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Type in your mapcode. You can enter any of these mapcode types:
International, for example, S8VXZ.PJZ2.
Country-specific, for example, USA WW6G.S9GT.
Alternative country-specific, for example, DC LQ.FR or DC JJ.1B2.
Tip: All the mapcodes in this example are for the same location - the US Capitol building in
Washington DC, USA. See About mapcodes for information on how to get a mapcode for a
location.
4. As you type in the mapcode, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a suggestion for your destination.
6. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Finding an alternative route
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find an alternative route, do the following:
1. Plan a route as usual.
2. On the map view, select the route itself.
3. Select the pop-up menu button to open the menu.
4. Select Alternative Route and then select Find alternative.
Up to three alternative routes are shown on the map view. Each alternative route shows the
difference in travel time in a balloon.
Tip: Information from the Lifetime Traffic service is used when calculating alternative routes.
Any route that is 50% longer in time than the original route is not shown.
5. Select your chosen route by tapping on the time balloon.
Guidance to your destination begins. As soon as you start driving, the guidance view is shown
automatically.
Note: There are two other ways of finding alternative routes:
1. Select Current Route in the Main Menu, followed by Find Alternative.
2. If your device has voice control, say "Find alternative."
Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My
Routes list.
To plan a route in advance, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Search.
The search screen opens with the keyboard showing.
Tip: If you don't want to use search to choose your starting point and destination, go to the
map view and press and hold to select a location.
3. Use the keyboard to enter the name of the location you want to use as a starting point.
4. Select an address or POI suggestion.
5. Select Show on Map.
6. Select the pop-up menu button.
A pop-up menu shows a list of options.
7. Select Use as Starting Point.
8. Repeat the search steps to choose your destination, and then select Drive/Ride in the pop-up
menu.
Your route is planned using your chosen starting point and destination. The estimated trip time
is shown at the top of the route bar.
Tip: Stops, POIs, Places and the destination can all be selected as starting points using their
pop-up menus.
Tip: You can save the route in My Routes.
9. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.
Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
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A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting
point is removed from your route.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a parking lot
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a parking lot, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Parking.
The map opens showing the locations of parking lots.
If a route is planned, the map shows parking lots near your destination. If a route isn't planned,
the map shows parking lots near your current location.
You can change the screen to show a list of parking lots by pressing this button:
You can select a parking lot from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
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If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a parking lot from the map or the list.
A pop-up menu opens on the map showing the name of the parking lot.
4. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a parking lot as a stop on your route by using the pop-up menu.
Finding a gas station
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a gas station, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Gas Station.
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The map opens showing the locations of gas stations.
If a route is planned, the map shows gas stations along your route. If a route isn't planned, the
map shows gas stations near your current location.
You can change the screen to show a list of gas stations by pressing this button:
You can select a gas station from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a gas station from the map or the list.
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A pop-up menu opens on the map showing the name of the gas station.
4. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a gas station as a stop on your route by using the pop-up menu. A gas station
that is a stop on your route has a blue icon.
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The Current Route menu
Clear Route / Clear
Track
Select this button to clear the currently planned route or track.
The Current Route Menu closes and you return to the map view.
Skip Next Stop
Select this button to skip the next stop on your route.
Find Alternative
You see this button when you have planned a route. Select this button to
show up to three alternative routes on the map view.
Avoid Blocked Road
Select this button to avoid an unexpected obstacle that is blocking the
road on your route.
Avoid Part of Route
Select this button to avoid part of a route.
Avoid Toll Roads
and More
Select this button to avoid some types of route features that are on your
currently planned route. These include ferries, toll roads and unpaved
roads.
You can also avoid route features using the route bar.
Changing your route
When you have planned a route or track, select the Current Route or Current Track button in the
Main Menu to open the Current Route or Current Track Menu.
The following buttons are available in the menu:
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Show Instructions
Select this button to see a list of turn-by-turn text instructions for your
planned route.
The instructions include the following:
Your current location.
Street names.
Up to two road numbers shown in road signs whenever available.
An instruction arrow.
An instruction description.
The distance between two consecutive instructions.
Exit number.
The full addresses of stops on your route.
Tip: Select an instruction to see a preview of that section of the route
in the map view.
You can also select the instruction panel in the guidance view to see
turn-by-turn text instructions.
Add Stop to Route
Select this button to add a stop to your currently planned route. You can
also add a stop to your route directly from the map.
Add to My Routes
If you plan a new route that has not already been saved, you see this
button. Select this button to save this route as part of your My Routes list.
Save Changes to
Route
If you make a change to a My Route, you see this button. Select this
button to save the changes.
Change Route Type
Select this button to change the type of route used to plan your route.
Your route will be recalculated using the new route type.
Reorder Stops
Select this button to see the lists of stops for your current route. You can
then change the order of the stops on your route.
For a route without stops, you can also select this button to reverse your
route.
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Drive to Route or
Track
Select Drive to Route to plan a route from your current location to the
starting point of a My Route. The starting point is converted to a stop.
Drive to Track plans a route to the nearest point of the track from your
current position.
Drive to Starting
Point
On the Current Track menu, select this button to plan a route to the
starting point of the track. The starting point is converted to a stop. For
more information, see Navigating using a track.
Play Route or
Track Preview
Select this button to watch a preview of your planned route or track.
Stop Route or
Track Preview
Select this button to stop the preview of your planned route or track.
Avoiding a blocked road
If there is a blocked road on your route you can change your route to avoid it.
1. In the guidance view, select the current location symbol or the speed panel.
Tip: The speed panel is only shown when you have started driving on your route.
2. Select Avoid Blocked Road.
A new route is found that avoids the blocked road. You may be shown up to two alternatives
depending on the road network between you and your destination.
The new route is shown on the map view with the difference in travel time in a balloon.
Note: It may not be possible to find an alternative route around the blocked road if none
exists.
3. Select the new route by selecting the time balloon.
Guidance to your destination resumes avoiding the blocked road. As soon as you start driving,
the guidance view is shown automatically.
Avoiding part of a route
If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of
a route to avoid.
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1. Select the Main Menu button to open the Main Menu.
2. Select Current Route.
3. Select Avoid Part of Route.
A screen opens showing a list of the sections that comprise your current route.
4. Select the section of the route that you want to avoid.
A preview shows you the section you have chosen on the map.
5. Select Avoid.
A new route is found that avoids your chosen route section. The new route is shown on the map
view.
Note: It may not be possible to find an alternative route around the route section if none
exists.
Guidance to your destination resumes avoiding your chosen route section. As soon as you start
driving, the guidance view is shown automatically.
Types of route
Select Change Route Type to change the type of route planned to your current destination. Your
route is recalculated using the new route type.
You can select the following types of route:
Fastest route - the fastest route to your destination. Your route is constantly checked taking
into account the traffic conditions.
Shortest route - the shortest route to your destination. This may take much longer than the
fastest route.
Most eco-friendly route - the most fuel-efficient route.
Avoid interstate highways - this type of route avoids all highways.
Walking Route - this type of route is optimized for walking.
Bicycle Route - this type of route is optimized for bicycles.
You can set the default route type in the Settings Menu.
Route features
You can choose to avoid some features that are on your currently planned route. You can avoid the
following route features:
Toll Roads
Ferries and car shuttle trains
Carpool Lanes
Unpaved Roads
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Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are
not present in every country. To travel on these lanes, you may need to have more than one
person in the car, for example, or the car may need to use environmentally-friendly fuel.
If you choose to avoid a route feature, a new route is planned.
In Route Planning in the Settings Menu, you can set how each route feature is handled when a new
route is planned.
Avoiding a route feature on your route
You can avoid a route feature that is on your route.
Note: It may not be possible to find an alternative route around the route feature if none exists.
1. In the route bar, select the symbol for the route feature you want to avoid.
The route feature is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the route feature.
Adding a stop to your route from the current route menu
1. In the Main Menu, select Current Route.
2. Select Add Stop to Route.
The map view is shown.
3. To select a stop, do one of the following steps:
Zoom in on the map, then press and hold to select a location. In the pop-up menu, select
Add to Current Route.
Select Search and search for a location. When you have found a location, select the Add
Stop to Route button.
Your route is recalculated to include your stop.
Adding a stop to your route using the map
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Zoom in on the map, then press and hold to select a location.
3. Select the pop-up menu button.
4. Select Use in Route.
5. Select Add to Current Route.
Your route is recalculated to include your stop.
Deleting a stop from your route
1. Press the switch view button to show the map.
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Your complete route is shown on the map.
2. In the route bar, press the stop you want to delete.
The map zooms in to the stop and shows a pop-up menu.
Tip: If you select the wrong stop, press the back button to return to the map.
3. Select Delete This Stop.
The stop is deleted and your route is recalculated.
Skipping the next stop on your route
Tip: To make it easy to quickly skip a stop, move the button Skip Next Stop to the first screen of
the Main Menu.
1. In the Main Menu, select Current Route.
2. Select Skip Next Stop.
The map view is shown. The next stop on your route is deleted and your route is recalculated.
Reordering stops on a route
1. In the Main Menu, select Current Route.
2. Select Reorder Stops.
The map view is shown with the route cleared. The starting point, destination and all the stops
are shown.
3. Select the stops one by one in the order you wish to drive them.
The symbols change to a flag as you select each stop. The last stop you select becomes your
destination.
Your route is recalculated with the stops in the changed order.
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About My Routes
My Routes
My Routes provides an easy way to save and retrieve routes and tracks.
You may want to use My Routes in one or more of the following situations:
While working - Your job involves driving several routes with multiple stops on a daily basis.
Your routes can change and you need to be flexible and be able to change the order of your
stops or change the planned route.
While on vacation - You are going on vacation and want to plan and save a route. Your route
includes scenic roads, stops at various hotels, and other places like tourist attractions.
While touring - You want to follow a tour you have downloaded from the internet, or drive a
route another user has shared with you.
While commuting to work - You want to add one or two regular stops between home and work.
Your route back home in the evening is the reverse of your route to work in the morning.
Routes can be created and saved on your TomTom navigation app or in MyDrive. You can also use a
tool such as Tyre Pro to create and edit routes and tracks.
About routes and tracks
The term "route" includes two types of route from one place to another:
Routes have a starting point and a destination, and perhaps some stops. Your device calculates
your preferred type of route between all these points, for example, the fastest or most economical. You can edit a route by, for example, adding stops or moving the starting point. Routes
can be imported but cannot be exported from your device.
Tracks also have a starting point and a destination, but have no stops. Your route follows the
track as closely as possible, ignoring your preferred type of route and traffic conditions. You can
only edit tracks using tools such as Tyre Pro. Tracks can be imported and exported from your
device.
Tip: Tracks have a dotted arrow!
Saving a route
1. Plan a route in advance.
Tip: If you cannot see your planned route on the map view, select the back button to show
your route.
2. Select the route.
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3. Select the pop-up menu button to open the menu.
4. Select Manage Route.
5. Select Add to My Routes.
The name of the route is shown in the edit screen.
6. Edit the name of the route so that you can easily recognize it.
7. Select Add to save your route in the My Routes list.
Tip: You can also save a route using the Add to My Routes button in the Current Route menu.
Navigating using a saved route
To navigate using a previously saved route, do the following:
1. In the Main Menu, select My Routes.
2. Select a route from your list.
The route is shown on the map view.
3. To navigate to the start of the saved route, select Drive/Ride depending on which device you
are using.
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The starting point of the saved route is converted to your first stop and then the route is
planned. Guidance to your destination begins from your current location. As soon as you start
driving, the guidance view is shown automatically.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
Navigating to a stop on a saved route
You can navigate from your current location to a stop on your saved route instead of to the start of
the saved route. The stop is changed to the start of your route. Your new starting point might be
one closer to your current location, or you might just want to make your route shorter.
Note: The route from the original starting point up to the new starting point is removed from the
route.
Note: Your original route in My Routes is not changed. If you want to see the whole route, select
the route again in My Routes.
1. In the Main Menu, select My Routes.
2. Select a route from your list.
The route is shown on the map view.
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3. Select the stop that you want to use as your starting point, then select the pop-up menu button
to open the menu.
4. Select Start Route From Here.
Your route is calculated from the new starting point.
5. Select Drive/Ride.
The starting point of your route is converted to your first stop and then the route is planned
from your current location. Guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
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Adding a stop to a saved route using the map
Note: You can also press and hold a location on the map and select Add to Current Route from
the pop-up menu.
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Select the route.
3. Select the pop-menu button to open the menu.
4. Select Manage Stops.
5. Select Add Stop to Route.
6. Select your new stop on the map.
Tip: If you know the name of your new stop, you can use Search to select your stop instead of
using the map.
7. Select the Add Stop button to add this location as a stop.
Your route is recalculated to include your stop.
Tip: To update the saved route in your My Routes list with the changes, select the route on the
map, then select Save Changes to Route in the pop-up menu.
Deleting a route or a track from My Routes
1. In the Main Menu, select My Routes.
2. Select Edit List.
3. Select the routes you want to delete.
4. Select Delete.
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Recording and sharing routes
About GPX and ITN files
GPX files (GPS exchange format)
GPX files contain a very detailed recording of where you have been on your track, including any
off-road locations. GPX files become tracks after import.
Using GPX files
There are several things you can do with your GPX file:
Use a tool such as Tyre Pro to view your track file.
Export to a memory card or directly to your computer, then use your computer to view the file
using software such as Google Earth.
Note: While viewing your recording, you may notice that the recorded GPS locations do not
always correspond with the roads. This can happen for several reasons. Firstly, your device
tries to keep the files small and this can cause a slight loss of data precision. Secondly, your
device records the actual data from the GPS chip for an accurate representation of where
you’ve been, rather than what you see on your screen. Thirdly, the software with which you
view the recording may have the maps misaligned.
Share the file with friends by exporting it.
Note: Tracks can be imported and exported.
ITN files (TomTom's own Itinerary file format)
An ITN file contains less detail than a GPX file. An ITN file can contain a maximum of 255 locations
which is enough to recreate a route accurately. ITN files become routes after import.
Using ITN files
There are several things you can do with your ITN file:
You can import an ITN file onto your TomTom BRIDGE so you can travel that same route again
and get navigation instructions.
Use tools such as Tyre Pro to view your route.
Note: Routes can be imported but cannot exported.
Importing routes and tracks
Important: You can only transfer route and track files if a file explorer app is installed on your
TomTom BRIDGE.
You can import the following file types:
GPX files - these become tracks after import.
ITN files - these become routes after import.
Tip: ITN files are TomTom itinerary files.
You can find GPX and ITN files on the internet then transfer these files to My Places by transferring
the files to your device.
To import a route or track, do the following:
1. Using a file explorer app, select the file you want to import.
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2. Use the file explorer app's send or share function to select the TomTom Navigation app.
3. The TomTom Navigation app imports the route or track.
4. When the route or track is successfully imported, select OK.
You can find your route or track in My Routes.
Recording a track
You can record a track while you drive, with or without a route planned. After recording, you can
then export your track so that you can share it with others or view it using tools such as Tyre Pro.
To record a track, do the following:
1. In the Main Menu, select Start Recording.
A red dot appears in the lower right-hand corner of the screen and initially flashes three times
to show that you are now recording. The dot remains on the screen until you stop recording.
2. To stop recording, select Stop Recording in the Main Menu.
3. Enter a name for your track, or you can leave it at the suggested date/time combination.
4. Select Add or Finished, depending on the device you are using.
5. Your track is saved in My Routes.
Note: You can export tracks as GPX files and save them on a memory card for sharing with
others.
Exporting tracks from the TomTom Navigation app
You can export tracks as GPX files and save them on the TomTom navigation app. Using a file
explorer app or your computer, you can then share the files with others.
Important: Not every TomTom BRIDGE has a file explorer app.
Note: Currently, you can export only tracks from your TomTom navigation app.
To export one or more tracks, do the following:
1. In the Main Menu, select My Routes.
2. Select Share Tracks.
Tip: Alternatively, when in map view, select a track and select Share Track from the pop-up
menu.
3. Select one or more tracks from your list for export.
Tip: To select or deselect all tracks for export, select the pop-up menu button.
4. Select Share.
You see the messages Exporting routes then Routes saved successfully.
Open the file explorer app or connect your device to a computer. You can find the track files in
the TomTom navigation app internal storage in the Routes folder.
Tip: You can share the track files using Bluetooth, a computer, or a memory card.
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About voice control
Voice control (Speak & Go)
Note: Voice control is only available when your TomTom BRIDGE is in the dock, the dock has
power, and the microphone is connected.
Instead of selecting items on the screen to control your TomTom BRIDGE, you can use your voice to
control your TomTom navigation app.
You can use voice control to control many of the navigation features on your TomTom navigation
app, or to change settings. For example, you can change the screen to day colors, avoid a blocked
road or decrease the volume just by using your voice.
Voice control is active in the map view, the guidance view, and the voice control screen.
Important: Voice control requires a voice that speaks street names. When there is no voice that
speaks street names installed and selected on your TomTom BRIDGE, this feature is not available.
To select a voice that reads street names out loud, select Voices in the Settings menu, then select
Choose a voice and select a Computer voice that reads street names out loud.
Starting voice control
In map view or guidance view, say the wake-up phrase to start voice control. The default wake-up
phrase is "Hello TomTom," but you can make your own wake-up phrase.
Tip: Voice control is off by default. You can turn the wake-up phrase on or off in the settings
menu.
Alternatively, you can select Voice Control in the Main Menu:
When voice control is ready to use, you see the voice control screen and your TomTom navigation
app says "I'm listening." Speak when you hear the beep.
Note: If the volume control is set to 20% or lower, the volume automatically changes to 50% when
you start voice control.
Making your own wake-up phrase
You can make your own wake-up phrase to start Voice Control. You can choose any words you like
to make your wake-up phrase fun or easy to say.
To make your own wake-up phrase, do the following:
1. Select Voice Control in the Settings menu.
2. Select Change the wake-up phrase.
3. Enter your wake-up phrase using the keyboard.
Your phrase should have at least three syllables. Don't use a phrase that you often say or hear.
The indicator shows how good your phrase is:
Red means your phrase won't work.
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Orange means your phrase might work.
Green means your phrase is good.
4. Select Hear it to listen to your wake-up phrase.
5. Select Done then Yes to save your wake-up phrase.
Your new wake-up phrase is ready to use. Start Voice Control and try it.
The voice control screen
1. Examples of what you can say.
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
2. The status of voice control on your device. You can speak when your device says "I'm listening"
and you see the microphone symbol in the left corner.
The status message tells you if voice control cannot understand what you said and gives you
instructions about using voice control. At the same time, voice control reads the message out
loud.
3. The microphone symbol shows you when you can speak:
This symbol shows you that voice control is ready to listen. Speak when you hear the
beep.
This symbol shows you that voice control is busy.
4. The microphone monitor. While you are speaking the microphone monitor shows how well voice
control can hear your voice:
A light blue bar means voice control can hear your voice.
A red bar means your voice is too loud for voice control to recognize individual words.
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A dark blue bar means your voice is too quiet for voice control to recognize individual
words.
Some tips for using voice control
You can help your TomTom navigation app understand what you are saying by following these tips:
Mount your TomTom navigation app about an arm's length in front of you, away from speakers
or air vents.
Reduce background noise such as voices or the radio. If there is excessive road noise, you may
need to speak in the direction of the microphone.
Speak fluently and naturally as though speaking to a friend.
When saying an address, try not to pause between parts of the address or add extra words.
Say "number one" or "number two" and not "one " or "two" when selecting an item from a list
such as a house number.
Try not to correct mistakes, for example "Number four, oh I mean number five."
Important: Voice control on your TomTom navigation app is specifically for native speakers of the
selected language who have a neutral accent. If you have a strong local or foreign accent, voice
control may not understand everything that you say.
What you can use voice control for
To view the complete list of available commands, select Help in the Main Menu, then Voice control
and then Which commands can I say?.
When voice control is on, you can also say "All commands" to view the list of available commands.
Here are some examples of the commands you can say when voice control is active:
Global commands
"Help," "Back," and "Cancel"
Navigation and route
"Go home" and "Travel via home"
"Go to a parking lot" and "Go to a gas station"
"Go via a parking lot" and "Go via a gas station"
"Display My Places" and "Recent destinations"
"Travel via a recent destination," and "Travel via a saved place"
"Report safety camera"
"When will I get there?"
"Mark the current location"
"Add current location to My Places"
"Clear route"
"What's the next instruction?"
Searching for a specific POI
"Find Starbucks"
Device settings
"Volume 70%", "Volume up", and "Volume down"
"Mute", and "Sound on"
"Instructions on", and "Instructions off"
"Day colors", and "Night colors"
"2D view", and "3D view"
"Zoom in", and "Zoom out"
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Saying commands in different ways
Your TomTom navigation app recognizes many more words than just the ones you see in the list of
commands, so try some of your own words. You can say other words that have the same meaning,
for example you can say the following words:
"OK," "Correct" or "Right" instead of "Yes" when you want to confirm what you said.
"Navigate to," "Look for" or "Nearest" instead of "Drive to" when you want to drive to a gas
station.
"Cancel" or "Delete" instead of "Clear" when you want to clear your current route.
Entering an address using voice control
Note: If spoken address entry is not supported in your current country, voice control is stopped
and the address entry screen is shown. You can enter the address in the normal way using the
keyboard.
The following example shows how to use voice control to plan a journey to an address or a location:
1. In the map view, say the wake-up phrase to start voice control.
The voice control screen is shown and your TomTom navigation app says "I'm listening." When
voice control is ready to listen, you see a microphone icon in the bottom left corner.
2. Say "Go to an address" or "Go to a saved location."
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your TomTom navigation app repeats what you say and asks for confirmation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening."
4. If the address is in another state, say "Change state" and say the name of the state.
Your device repeats what you say and asks for confirmation.
5. If the state is correct, say "Yes."
If the state is incorrect, say "No" and repeat the name of the state after you hear "I'm listening."
6. Say the address or location without the state name.
You can also say the name of a place or a city center. Your TomTom navigation app repeats
what you say and asks for confirmation.
Important: Say "number one" or "number two" and not "one " or "two" when selecting an item
from a list such as a house number.
7. If the address or location is correct, say "Yes."
If the address or location is incorrect, say "No" and repeat the address after you hear "I'm
listening."
Tip: If you want to change the house number or street you can say "Change house number" or
"Change street."
Your TomTom navigation app plans a route from your current location to your destination.
Tip: To stop voice control, say "Cancel." To go back one step, say "Back."
Tip: Your TomTom navigation app recognizes places and street names when they are spoken in
the local language using local pronunciation. Spoken address entry is not possible for ZIP codes,
which must be entered using the keyboard.
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Going home using voice control
The following example shows how to use voice control to plan a trip to your home location:
1. In map view or guidance view, say the wake-up phrase to start voice control.
The voice control screen is shown and your TomTom navigation app says "I'm listening." When
voice control is ready to listen, you see a microphone icon in the bottom left corner and you
hear a beep.
2. Say the command "Drive home."
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your TomTom navigation app repeats what you say and asks for confirmation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening."
Your device plans a route from your current location to your home location.
Tip: To stop voice control, say "Cancel." To go back one step, say "Back."
Going to a POI using voice control
The following example shows how to use voice control to plan a trip to a gas station:
1. In map view or guidance view, say the wake-up phrase to start voice control.
The voice control screen is shown and your TomTom navigation app says "I'm listening." When
voice control is ready to listen, you see a microphone icon in the bottom left corner and you
hear a beep.
2. Say the command "Drive to a gas station."
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, voice control repeats what you say and asks for confirmation.
If a route is planned, a list of gas stations along your route is shown. If a route isn't planned, a
list of gas stations near your current location is shown.
3. Say the number of the gas station you want to use, for example, "number three."
Voice control repeats what you say and asks for confirmation.
4. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening."
Your TomTom navigation app plans a route from your current location to the gas station.
Tip: To stop voice control, say "Cancel." To go back one step, say "Back."
Changing a setting using voice control
For example, to change the volume do the following:
1. In the map view, say the wake-up phrase to start voice control.
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The voice control screen is shown and your TomTom navigation app says "I'm listening." When
voice control is ready to listen, you see a microphone icon in the bottom left corner and you
hear a beep.
2. Say the command "Volume 50%."
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your TomTom navigation app repeats what you say and asks for confirmation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening."
The volume on your TomTom navigation app changes to 50%.
Tip: To stop voice control, say "Cancel." To go back one step, say "Back."
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About safety cameras
Symbol shown on
map
Symbol shown in
route bar
Description
Safety camera - this type of camera checks the
speed of passing vehicles and is fixed in one
place.
Safety Cameras
The Safety Cameras service warns you about the following camera locations:
Fixed safety camera locations.
Speed trap locations.
Speed trap hotspots.
Average safety camera locations.
Speed enforcement zones.
Red light camera locations.
Traffic restriction cameras.
The Safety Cameras service also warns you about the following safety hazards:
Accident blackspot locations.
Traffic jams.
The TomTom BRIDGE uses either a permanent connection or a smartphone connection to connect to
TomTom services.
Important: If you are outside of the area covered by your cellular data plan, you may be liable for
extra roaming charges while using TomTom Services.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
Safety camera warnings
Safety camera warning sounds are played for the most common types of safety camera.
Warnings are given as you approach a safety camera. You are warned in several ways:
A symbol is shown in the route bar and on your route on the map.
Your distance to the safety camera is shown in the route bar.
You hear a warning sound as you get near the camera.
While you are approaching a camera or driving in an average speed zone, your speed is
monitored. If you drive more than 5 km/h or 3 mph over the speed limit the route bar turns red.
If you drive less than 5 km/h or 3 mph over the speed limit the route bar turns orange.
Tip: In the map view or guidance view, you can select a safety camera symbol in the route bar to
see the type of camera, the maximum speed and also the length of an average speed zone. In the
map view, you can also select a safety camera that is shown on your route.
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