This Reference Guide explains how to use the TomTom BRIDGE and the installed TomTom apps. The
Reference Guide has the following sections:
The TomTom BRIDGE
The TomTom Navigation app
The TomTom Camera app
The TomTom Music app
Important: For other settings and operation instructions for the TomTom BRIDGE, and for
instructions about other apps installed on the TomTom BRIDGE, please refer to the applicable User
Documentation.
Version 15.5
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What's new
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Version 16.1
New in this release
Search for specific POI names using voice control
You can now use voice control to search for a specific POI using the POI brand name. For example,
when voice control is on, you can say "Find Starbucks."
To learn more go to Voice Control in this guide.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
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The TomTom BRIDGE
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The TomTom BRIDGE starts when it is in its dock and the dock has power. When the TomTom
Starting the TomTom BRIDGE
BRIDGE is not in its dock, you can also press the On/Off button until the device starts.
The TomTom BRIDGE home screen is shown.
Note: The TomTom navigation app home screen shown below is an example. The home screen on
the TomTom navigation app might look different and have different apps installed.
1. An app running as a widget.
For example the TomTom Navigation app and the External camera app can run in a widget on
the home screen. Select the widget to open the app.
Note: A widget is an app that runs in its own panel. You can select a widget to open the full
app.
Tip: You can move and resize apps and widgets.
2. The Music app running as a widget.
3. Back button.
Select this button to return to the previous screen that was open.
4. Home button.
Select this button to return to the device home screen.
5. System bar.
You can add shortcuts for your favorite apps to this bar.
6. Software update button.
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Shortcut button to open the Software update app. This app lets you update the TomTom navigation app to the latest software version.
7. Status bar.
Touch this area to show app notifications and the device status.
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You use gestures to control your device.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling a screen.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the screen.
Press and hold
Put one finger on the screen for more than one half second.
Example of when to use this: Selecting a location on the map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom
in or move them together to zoom out.
Example of when to use this: Zooming in and out on the screen.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in a menu, or opening an
item.
Using gestures
This Reference Guide explains which gestures to use throughout the guide but here is a complete
list of all the gestures you can use.
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The TomTom BRIDGE is an Android-based device that has different apps installed on it. Some of the
Apps on the TomTom BRIDGE
apps will be standard Android apps, for example a browser, a clock and a photo-gallery. Specialized
apps could be added by the device owner, and TomTom has also added apps.
Note: The TomTom BRIDGE might be secured to prevent you making changes.
You can find other apps on the device by scrolling to the right. To see all the apps on the device,
select All apps.
You can also add up to two app quick-launch buttons to the device's System bar for apps you want
to use often.
Privacy notices for apps
Each installed app has its own privacy notice. Open the Android Settings app then select About your
TomTom device. Select Legal information, then select Your information. Select an app from the
list to read about the function of the app, how the app uses your information, and how your
personal data is managed.
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About connecting TomTom BRIDGE
Connecting the TomTom BRIDGE
TomTom BRIDGE connects to the internet using your smartphone so you can use the installed apps
and access TomTom services. Using your smartphone to connect means that data is sent and
received by your smartphone using your cellular service provider.
Your smartphone needs to be compatible with TomTom BRIDGE, and you must have a data plan from
a cellular service provider. Go to tomtom.com/connect for more information.
Important: You might have additional costs when you use your smartphone to connect TomTom
BRIDGE, especially if you are outside the area covered by your data plan. Check with your cellular
service provider for more information.
TomTom BRIDGE can be connected in one of the following ways:
Connection using Bluetooth tethering or Bluetooth hotspot.
Connection using Portable Wi-Fi hotspot.
Note: To update the TomTom BRIDGE software, use a normal Wi-Fi connection.
Depending on your phone's Operating System, these connection methods may have one of the
following names:
Personal Hotspot
Tethering and portable hotspot
The hotspot functions are likely already in your phone's Operating System, or you can download an
app to create one. Please check the user guide for your phone if you are having trouble finding the
settings.
Note: Some cellular service providers do not allow users to use a hotspot or Personal Area
Network (PAN). If your phone does not have the PAN function, you should contact your service
provider for more information.
For more help, go to tomtom.com/connect.
Connect using Bluetooth
To connect your TomTom BRIDGE to your smartphone using Bluetooth, do the following:
8. Turn on Bluetooth tethering or personal hotspot on your phone, and make sure your phone is
discoverable.
9. Press the Home button on your TomTom BRIDGE.
10. Select the Settings app.
11. Turn on Bluetooth.
12. Select Bluetooth, then select SEARCH FOR DEVICES.
The TomTom BRIDGE searches for your phone and shows it as an available device.
Tip: If your TomTom BRIDGE cannot find your phone, make sure your phone is still 'discoverable' or 'visible' for other Bluetooth devices.
13. Select your phone from the list of available devices.
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14. After you have connected your TomTom BRIDGE to your smartphone, you need to check the box
in the Bluetooth profile on the TomTom BRIDGE to enable internet access as shown below.
Your TomTom BRIDGE connects to TomTom services using your phone's internet connection.
TomTom services are now active.
The Bluetooth symbol in the Android Status Bar shows that Bluetooth is switched on.
Connect using Portable Wi-Fi Hotspot
Important: You might have additional costs when you use your smartphone to connect TomTom
BRIDGE, especially if you are outside the area covered by your data plan. Check with your cellular
service provider for more information.
Note: To update the TomTom BRIDGE software, use a normal Wi-Fi connection.
To connect TomTom BRIDGE to your smartphone using a Portable Wi-Fi Hotspot, do the following:
1. Switch on Portable Wi-Fi Hotspot on your phone. Make a note of the password for the Wi-Fi
connection.
2. Press the Home button on TomTom BRIDGE.
3. Select All apps.
4. Select the Settings app.
5. Turn on Wi-Fi.
6. Select Wi-Fi, then select your phone from the list of Wi-Fi sources.
7. Enter the password for the Wi-Fi connection, then select Connect.
TomTom BRIDGE connects to TomTom services using your phone's internet connection.
Note: Using a Portable Wi-Fi connection can drain your phone's battery quicker.
TomTom services are now active.
Reconnecting your smartphone
You do not need to do anything to reconnect your TomTom BRIDGE to your phone.
Your TomTom BRIDGE will remember your phone and will find it automatically when you have
Bluetooth tethering or Portable Wi-Fi hotspot switched on and you are in range of your device. If
you have a valid TomTom services subscription, the service starts automatically.
On the TomTom BRIDGE Status bar, check that the TomTom BRIDGE is connected to the internet.
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If you want to connect using another phone, you must connect using Bluetooth or connect using
Portable Wi-Fi hotspot for that phone.
Tip: If reconnecting automatically to your smartphone using Bluetooth does not work, you can
manually reconnect as described in Connect using Bluetooth.
Unable to get a connection
If your TomTom BRIDGE cannot connect to your phone, or you have no internet connection, check
the following:
Your phone is shown on your TomTom BRIDGE.
Your phone's Bluetooth tethering or Portable Wi-Fi hotspot is switched on.
Your data plan with your cellular service provider is active, and you can access the internet on
your phone.
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The TomTom BRIDGE uses the Android operating system. TomTom and the device owner have
Features on the TomTom BRIDGE
changed the operating system in the following ways:
Certain Android features have been disabled, either by TomTom or by the device owner. This
makes the device safer and easier to use while driving.
Some new features and apps have been added, both by TomTom and by the device owner.
These additions customize the device, making it relevant for the functions it will be used for.
The features added by TomTom are as follows:
Important: For other settings and operation instructions for the TomTom BRIDGE, and for
instructions about other apps installed on the TomTom BRIDGE, please refer to the applicable User
Documentation.
Sleep settings
You can choose when your TomTom BRIDGE goes to sleep if no apps are running or when it is
removed from its dock.
Open Display in the Android Settings app to see the following settings:
Sleep
Sets the delay time before your TomTom navigation app goes to sleep if no apps are running.
Stay awake when docked
Keeps your TomTom navigation app awake while it is docked and there is power.
Sleep automatically when disconnecting from power
Puts your TomTom navigation app to sleep when power is removed either from the dock or
directly from the TomTom navigation app.
Memory card slot
The TomTom BRIDGE has a memory card slot that is located on the bottom of the device. You can
use a memory card to access your personal files, for example photos or music files.
Transferring files to your device
You can transfer personal files, for example POI lists, photos or music files, to the TomTom BRIDGE
internal memory. This allows you to use apps on the device to view POIs, photos or play music.
You can also transfer files from the TomTom navigation app internal memory to your computer.
Note: Not all file types can be opened by the device.
Note: You can transfer files from a computer running one of the following operating systems:
- Windows 7 or higher
- Apple OS X 10.5 or higher
- Some Linux distributions of version 14.04 or higher.
To transfer files, follow these steps:
1. Connect the TomTom navigation app to your computer using the USB cable supplied with your
TomTom navigation app, then switch your TomTom navigation app on.
Note: Use ONLY the USB cable supplied with your device. Other USB cables may not work.
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Note: You cannot use the mount to connect your device to your computer.
Note: You should plug the USB cable directly into a USB port on your computer and not into a
USB hub or USB port on a keyboard or monitor.
2. On your computer, open a file manager program.
Your TomTom navigation app appears in your computer's file system as TomTom Bridge.
3. Open the TomTom navigation app Internal Storage folder.
4. Copy files from your computer to a folder on your TomTom navigation app, or from your
TomTom navigation app to your computer.
Tip: To keep the device organized, copy the files to a folder with a relevant name. For example, copy your music files to the Music folder.
5. Disconnect the TomTom navigation app from your computer.
Tip: You can remove all the files you copied to the TomTom navigation app by clearing your
personal data.
System bar
The System bar is at the bottom of the screen and it contains quick-launch buttons, for example the
Back and Home buttons. You can add up to two extra buttons to this bar to quickly start apps that
you often use.
Tip: Some apps have a full screen setting that hides the system bar when the app is open.
To add a quick-launch button for an app, do the following:
1. Select the Home button.
2. Select the Settings app.
3. In Settings, select System bar.
4. Under Quick Launch Buttons, select Assign app.
5. Select an app from the list to assign to a quick-launch button.
6. Select the Home button.
Your new quick-launch button is added to the System bar.
To remove a quick-launch button, do the following:
1. Select the Home button.
2. Select the Settings app.
3. In Settings, select System bar.
4. Under Quick Launch Buttons, select and hold the button you want to remove.
5. In the pop-up box that appears, select OK to remove the quick-launch button.
6. Select the Home button.
The quick-launch button is removed from the System bar.
Updating the software
The TomTom BRIDGE owner will periodically release new software updates.
Tip: When a software update is available, a notification appears in the Notification bar. Select
the bottom right corner of the device screen to open the Notification area.
When you have access to a Wi-Fi connection, you can update the software using the Software update app. Large updates are downloaded in the background when the TomTom navigation app is
connected to Wi-Fi. When the Wi-Fi connection is lost, downloading will pause. When the download
is complete you will be prompted to install the update.
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Note: Software updates can only be downloaded using a Wi-Fi connection.
To update the software on the device, do the following:
1. Select the Home button.
2. Select the Settings app.
3. In Wireless and networks, select Wi-Fi.
Select and connect to a Wi-Fi network.
4. Select the Home button.
5. Select the Software update app.
Your device automatically downloads and installs the software update.
Note: You may have to restart the device to install the software update.
Moving and resizing apps and widgets
You can move apps and widgets to different places on the display. For example, if you often use the
External Camera app, you can move it to the home screen. You can change the size of an app
button or a widget to make it easier to use or see.
Note: The TomTom BRIDGE might be secured to prevent you making changes.
Moving apps and widgets
To move an app or widget, do the following:
1. Select and hold the app or widget that you want to move.
The app or widget changes color.
Tip: If you want to move an app or widget to the home screen, you might first have to move an
app or widget from the home screen to make space for it.
2. Drag the app or widget to the edge of the screen.
A white line appears at the edge of the screen to indicate that the adjacent screen will open.
3. Drag the app or widget farther and drop it in the empty space.
An available space is highlighted a different color when the app or widget is dragged over it.
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Tip: You can only move an app or widget to an empty space.
Resizing apps and widgets
To resize an app or widget, do the following:
Note: Some widgets and apps have a size limit in one or more directions.
1. Select and hold the app or widget that you want to resize for 2 seconds, then release.
The app or widget changes color and you see a trash can icon and four resize spots.
2. Select and drag a resize spot to make the app or widget larger or smaller. Tip: The shape you choose for the app or widget depends on the information you want to see.
For example, you might choose to make the External Camera widget the size of half the
display to make the camera image easier to see.
Deleting an app or widget
To delete an app or widget from the home or apps screen, do the following:
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1. Select and hold the app or widget that you want to delete for 2 seconds, then release.
The app or widget changes color and you see a trash can icon and four resize spots.
2. Select the trash can icon.
The app or widget is removed from the home or app screen and placed in the All apps location.
Tip: If you deleted the app or widget by mistake, open All apps and move it back again.
Sending information to TomTom
When you first start the TomTom BRIDGE or you have reset the TomTom BRIDGE, you are informed
about how TomTom uses your information. This information includes your location, how you use the
services and information you enter. We learn how you use the device so we can continually
improve.
Go to the Your information app in the All apps menu to read about how TomTom uses your
information.
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.
Clearing personal data
The TomTom BRIDGE stores your personal data as you use the apps installed on the device. All
photos and music you have transferred to the device is also personal data.
If you have finished using the device it is a good idea to clear your personal data before you pass
the device back to the owner.
To clear your personal data, do the following steps:
Note: Software updates can only be downloaded using a Wi-Fi connection.
1. If you are using a personal memory card, remove the memory card from its slot.
2. Select the Settings app.
3. Select Backup & reset.
4. Select Clear personal data.
5. Select Clear, then select Clear again.
Your device automatically switches off and clears your personal data.
Taking a screenshot
If you need to make a picture of the screen of the TomTom BRIDGE, for example to show the owner
an error that has occurred, do the following:
1. Press and hold the On/Off button until the pop-up menu is shown.
2. Select Take a screenshot from the pop-up menu.
A screenshot is taken of the screen behind the pop-up menu.
Tip: Open the Gallery app on your TomTom navigation app to view the screenshots you have
made.
3. Connect your TomTom navigation app to your computer and transfer the screenshots.
The screenshots are in the pictures folder in the TomTom navigation app Internal Storage.
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Screen locking
When using your TomTom BRIDGE, certain apps or features may be locked. The features that are
locked and the reasons for doing so are at the discretion of the device owner. Some typical reasons
for a device owner to use screen locking are as follows:
To prevent a customer from speeding.
To increase safety by minimizing driver distraction.
To prevent device theft.
When you select a locked item in the home screen, you see a message. The message may say
Screen locked for safety or something else because it can be customized by the device owner.
Even when an item is locked, you can still do the following:
Use home, back and volume buttons.
Select the screen lock message to make it disappear.
Respond to, for example, a low battery message.
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The language used on the TomTom BRIDGE is also used in the apps installed on the device.
Language
To change the device language, do the following:
1. Select the Home button.
2. Select the Settings app.
3. Select Language & input, then select Language.
4. Select the language you want, then select OK.
Your device language changes.
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Use only the supplied dock and vehicle mount to hold the TomTom BRIDGE when you are using it in
Installing in your vehicle
your vehicle.
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The battery in the TomTom BRIDGE charges when you install the device in its dock and the dock is
Charging the TomTom BRIDGE
powered. You can also use a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to the internet
when the battery level is low or critical. When the battery is empty, the device goes into sleep
mode.
Note: Charging your TomTom BRIDGE using your computer is not recommended. The voltage
output of computer USB ports varies by manufacturer.
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In rare cases, the TomTom BRIDGE may not start correctly or may stop responding.
The TomTom BRIDGE is not starting
First, check that the battery is charged. To charge the battery, connect your device to power or
install it in the dock. It can take up to 3 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until your device begins to restart.
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It is important to take care of your device:
Caring for your TomTom navigation app
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will void the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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When you have access to a Wi-Fi connection, you can open the Reference Guide for your TomTom
Online Reference Guide
BRIDGE on the device. The language of the Reference Guide is the same as the language you
selected in your device settings.
The Online Reference Guide button is on the Home screen or the All apps screen.
If a Reference Guide is not available in your device language, the English-language Reference Guide
is opened.
You can change the device language in Language & input in the TomTom BRIDGE Settings app.
You can also download the Reference Guide in all available languages from tomtom.com/support.
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You can get further help by going to tomtom.com/support.
Getting help
For warranty and privacy information, go to tomtom.com/legal.
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TomTom Navigation App
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This Section explains how you use the TomTom Navigation app.
Welcome to navigation with TomTom
Important: For other TomTom BRIDGE settings and operation instructions, and for instructions
about other apps installed on TomTom BRIDGE, please refer to the applicable User Documentation.
The navigation app is installed on the device, either as an app that you have to open, or as a
software widget on the Home screen. The widget has some limited functionality, for example you
can see your route and route instructions on the widget, but you can't plan a route.
Select the widget to open the full navigation app to use all the navigation features.
The Get going chapter is a great place to start. You'll learn all about starting up and setting up the
device, and using the navigation app to plan your first route. You'll see a quick introduction to
TomTom services, which includes Traffic & Safety Cameras. To help avoid traffic delays and get you
to your destination quicker, you can even use TomTom services on the routes you drive every day.
For information about what you see in the navigation app, go to:
TomTom Services
What's on the screen
Using gestures
Main menu
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