Thermador DWHD410HFM, DWHD410HPR, DWHD410GFM, DWHD410GPR User Manual
USE AND
CARE
DISHWASHERS
Models:
DWHD410JFM
DWHD410JFP
DWHD410JPR
9000735905 Rev A (9203)
REAL INNOVATIONS FOR REAL COOKS™
USE AND
CARE
DISHWASHERS
Models:
DWHD# 9FM
DWHD# 9FP
DWHD# 9PR
REAL INNOVATIONS FOR REAL COOKS™
Congratulations and thank you!
Thank you for selecting a Thermador® dishwasher. You have joined the many consumers
who demand superior performance developed from innovation and careful engineering.
This manual was written with your safety and convenience in mind, and the information
contained herein is very important. We highly recommend that you read this manual
before you use your dishwasher for the first time.
We have no doubt that you will be pleased with your purchase, and benefit from the extra
effort we’ve invested. Should you have any questions or require assistance please contact
our customer service department at:
www.thermador.com (USA)
or
www.thermador.ca (Canada)
If you have any questions or comments, please contact us at: 1-800-735-4328
Table of Contents
Important Safety Instructions.............................................................................2-3
Dishwasher Components....................................................................................3-4
Dishwasher Features and Materials.......................................................................5
Loading the Dishwasher........................................................................................6
Loading the Silverware Basket...............................................................................7
Rack Accessories...................................................................................................8
Adding Detergent and Rinse Aid...........................................................................9
Dishwasher Cycles and Options..........................................................................10
Wash Cycle Information.......................................................................................10
Operating the Dishwasher...................................................................................11
Care and Maintenance....................................................................................12-13
Self Help.........................................................................................................13-14
Customer Service................................................................................................15
Warranty Information...........................................................................................16
IMPORTANT SAFETY INSTRUCTIONS: Please READ and
SAVE this information
WARNING
Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered in this
manual or for any purpose other than those explained in the following pages.
Severe product damage and/or injury could result from the use of unqualified service technicians or non-original replacement parts. All repairs must be performed by an authorized service technician using only original equipment factory
replacement parts.
Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly installed
or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual unless you are certain the electrical supply has been correctly installed or the dishwasher has been properly grounded.
Never use harsh chemicals to clean your dishwasher. Some chloride-containing products can damage your dishwasher and
may present health hazards!
Only sanitizing cycles have been designed to meet the requirements of 6 for soil removal and sanitation efficacy. There is
no intention, either directly or indirectly, to imply that all cycles on a certified machine have passed the sanitization performance test.
NOTICE
Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible damages
or consequences.
It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and
the procedure to shut off the incoming power supply. See the Installation Instructions or contact your installer for more
information.
NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.
WARNING: To reduce the risk of fire, electrical shock,
or serious injury, observe the following:
1 This dishwasher is provided with Installation Instructions and this Use and Care Manual. Read and understand all
instructions before using the dishwasher.
2 This appliance must be grounded to a metal, permanent wiring system, or an equipment grounding conductor must
be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher.
See the Installation Instructions included with this dishwasher for more information on electrical requirements.
3 Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware.
4 Use only detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach of chil-
dren.
5 When loading items to be washed:
• Locate sharp items so they are not likely to damage the door seal.
• Load knives and other sharp utensils with their HANDLES UP to reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items
not so marked, check the manufacturer’s recommendations.
• Do not operate your dishwasher unless all enclosure panels are in place.
• Do not tamper with or override controls and interlocks.
2
6 Do not abuse, sit or stand on the door or dish racks of the dishwasher.
7 To reduce risk of injury, do not allow children to play in or on the dishwasher.
8 When children become old enough to operate the appliance, it is the legal responsibility of the parents/legal guard-
ians to ensure the children are instructed in safe practices by qualified persons.
9 Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks
or more. Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water system that has been
unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This
will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this
time.
10
Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or discarding.
11 To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.
12 Protect your dishwasher from the elements. Protect against freezing to avoid possible damage to the fill valve. Dam-
age caused by freezing is not covered by the warranty.
13 For a cord-connect appliance:
• This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of least resistance for electric current. This appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.
• Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check
with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance, if it will not fit the outlet, have a
proper outlet installed by a qualified electrician.
Dishwasher Components
Top rack
Door gasket
Deco strips
Bottom rack
Detergent dispenser
Rinse aid dispenser
Upper spray arm
Vent
Silverware Basket
Lower spray arm
Thermador
1-800-735-4328
Thermador
Serial number label
3
DWHD410JFM
DWHD410JFP
DWHD410JPR
Wash Cycles Additional Features
Model Power Auto Normal
DWHD410JFM X X X X X X X X Duo-Flex
DWHD410JFP X X X X X X X X Duo-Flex
Half
Load
Adjustable
Top Rack
Delay
Start
Extra
Tall Item
Sprinkler
Flip
Tines
Silverware
Basket
DWHD410JPR X X X X X X X X Duo-Flex
4
Dishwasher Features
Adjustable Top Rack:
Delay Start: Delay the start time of your dishwasher up to 19 hours using the delay start option.
Flip Tines: Increase the rack flexibility to accommodate larger/taller items.
Flow-Through Heater™: Quickly and efficiently heats water to a sanitizing temperature.
Noise Reduction System: Uses Suspension Motor™, a two-pump motor system, and insulation to make this dishwasher
one of the quietest in North America.
Nylon Coated Racks: Eliminates cuts and nicks and have a five year warranty.
HygieneDry®: A high temperature final rinse, a low temperature stainless steel tub and the sheeting action of a rinse aid
result in drying that is hygienic, energy efficient and economical.
Sens-a-Wash® Wash Management System: Automatically checks water condition and decides if a second fresh water fill
is necessary.
Stainless Steel TallTub: A rust-free, hygienic interior surface with lifetime warranty.
Triple Filtration System: Uses multiple filters to ensure distribution of clean water and protect the main pump and the
drain pump from foreign material.
The top rack can be raised or lowered to accommodate tall items in the top and bottom racks.
Dishware Materials
Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher
safe and should be hand washed; others require special loading.
Recommended
Aluminum: Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or
spot. This can usually be removed with a soap-filled steel wool pad.
China, Crystal, Stoneware: Some hand-painted utensils may discolor, fade or spot. Hand wash these utensils. Position
fragile glassware so that it will not fall over or come in contact with other utensils during the wash cycle.
Glass: Milk glasses may discolor or become yellow.
Non-stick Coatings: Apply a light coating of vegetable oil to non-stick surfaces after drying.
Plastics: Make sure the plasticware is dishwasher safe.
Stainless Steel, Sterling Silver and Silver Plates: Load these so they do not come in contact with other metals.
Not Recommended
Acrylic: Crazing or small cracks throughout the acrylic, may occur.
Adhesive-Joined Pieces: Adhesives that join materials such as plastic, wood, bone, steel, copper, tin, etc. may loosen.
Bone-Handled Utensils: Handles may separate.
Iron: Iron will rust. Hand wash and dry immediately.
Non-Dishware Items:
Pewter, Brass, Bronze: These items will tarnish. Hand wash and dry immediately.
Tin: Tin will stain. Hand wash and dry immediately.
Wood: Wooden bowls, wooden utensils and utensils with wooden handles can crack, warp and lose their finish.
Your dishwasher is intended for use in cleaning ONLY standard household dishware and kitchenware.
5
Loading the Dishwasher
Do not pre-wash items with loosely attached soiling. Remove all food particles, bones, toothpicks and excessive grease.
Items having burned-on, baked-on or starchy soils may require some pretreatment. Refer to the Dishware Materials section
on page 5 for more information about dishware suitability.
Load only dishwasher safe items into the dishwasher. Load dishes in the dishwasher racks so the insides of bowls, pots and
pans are facing the spray arms. Avoid nesting and contact points between dishes. Separate items of dissimilar metals.
Loading the Top Rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.
Note: When pushing the top rack into the dishwasher, push it until it stops against the back of the tub so the top rack spray
arm connects to the water supply at the back of the tub. Do not push racks in using the door.
Loading the Bottom Rack
Place large items in the bottom rack. Load pots, pans and bowls upside down. Do not block vent with tall baking sheets.
Load these items on the left side of the dishwasher.
Unloading the Dishwasher
When unloading the dishwasher it is best to unload the bottom rack first. Next, unload the silverware basket followed by
the top rack.
NOTICE
To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything
other than normal, dishwasher safe dishware and kitchenware.
Suggested Loading Pattern - Duo-Flex Silverware Basket
Additional Loading Pattern - Duo-Flex Silverware Basket
Top Rack
Bottom RackTop Rack
Bottom Rack
6
Loading the Silverware Basket
Place knives and sharp utensils with their HANDLES UP and forks and spoons with their handles down. If large or oddlyshaped items are loaded in the silverware basket, be sure they do not nest together.
WARNING
The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.
The Duo-Flex Silverware Basket
This basket splits along its length, resulting in two halves that may be
placed in a variety of positions in the lower rack, greatly increasing the
lower rack’s loading versatility. The basket snaps together either back to
back or end to end as shown below.
To split the Duo-Flex Silverware Basket
Grasp the basket and slide the two halves in opposite directions as
shown at right and then pull the two halves apart.
Duo-Flex Basket Placement Options
Loading pattern for Duo-Flex Silverware Basket
The basket lid may also be snapped to the handle in order to leave the basket open.
12345
1- salad fork
2- teaspoon
3- dinner fork
4- knife
6
7
5- tablespoon
6- serving spoon
7- serving fork
7
Rack Accessories
Adjustable Top Rack
The top rack can be raised or lowered to accommodate large items in either rack. Ensure the rack
is empty before moving (raising or lowering a loaded rack can lead to damaged dishes and possible injury from broken glass). See
Note: Before pushing the top rack into the dishwasher, ensure the rack height is the same
on both sides. If the height is not the same on both sides, the dishwasher door will not shut
and the top rack spray arm will not connect to the water inlet.
To lower the top rack:
1 Pull the empty top rack out of the dishwasher until it stops.
2 Press the adjustable top rack handles inward and let the rack drop gently.
To raise the top rack:
1 Pull the empty top rack out of the dishwasher until it stops.
2 Grasp the top of the rack above the handles and pull it upward until the handles lock the rack
into position (you do not need to press the handles in order to raise the rack).
Extra Tall Item Sprinkler
If an item is too tall to be placed in the bottom rack even with the top rack in the raised position,
remove the empty top rack by pulling it out of the dishwasher until it stops. Pull the front of the
rack upward and outward until the rollers are completely free of the roller guides.
Set the top rack aside. Push the roller guides back into the dishwasher. Insert the Extra Tall Item
Sprinkler into the top rack spray outlet and turn the sprinkler clockwise to lock into position. See
Figure 2.
Note: Keep the vent on the tub’s right side clear by placing tall items such as plastic cutting
boards and tall baking sheets on the bottom rack’s left side or center.
Figure 1
.
NOTICE
Figure 1
Figure 2
Do not
block vent
To avoid dishwasher damage, do not reinstall the top rack without removing the Extra Tall Item
Sprinkler.
Flip Tines
The racks consist of tines that can be folded down depending on what you may need to load in
the rack. To fold down, grasp the folding tine and release from notch. Push folding tine downward
to desired position as shown in Figure 3.
Figure 3
8
Adding Detergent and Rinse Aid
Detergent
Use only detergent specifically designed for dishwashers. For best results, use detergent tabs.
NOTICE
To avoid dishwasher damage, do not use hand dishwashing products in your dishwasher.
To avoid dishwasher damage, do not use too much detergent if your water is soft. Using too much detergent with soft
water may cause etching in glassware.
This dishwasher uses less water than most, therefore, less detergent is required. With
soft water, 1 tablespoon (15ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15ml) and 1.75 tablespoons (25ml). 3 tablespoons (45ml) of detergent will completely fill the detergent
dispenser.
Note: If you do not know the hardness of your water supply, use 15ml of detergent. Increase
the amount if necessary to the least amount required to get your kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the
amount of detergent recommended in Table 1.
Adding Detergent
• 1 tablespoon (15ml) will clean most loads (see Figure 4).
• Do not use more than 3 tablespoons (45ml).
• Do not over fill the detergent dispenser.
• When using detergent tabs, lay them flat to avoid contact with the
cover.
To Close
• Place finger as shown in Figure 5.
• Slide cover fully left.
• Push rear end of cover down firmly until it clicks.
To Open
• To open the cover, push the blue button inward (not down) as shown
in Figure 6.
• Cover will slide open.
Table 1 - Recommended Detergent Amount
Figure 4
3 Tbsp. maximum
2 Tbsp. (25ml)
1 Tbsp. (15ml)
Figure 5
2
1
Figure 6
Wash Cycle
Power 45ml (3tbsp) 45ml (3tbsp) 25-45ml (1.75-3tbsp)
Auto 25-45ml (1.75-3tbsp) 25ml (1.75tbsp) 15-25ml (1-1.75tbsp)
Normal 25-45ml (1.75-3tbsp) 25ml (1.75tbsp) 15-25ml (1-1.75tbsp)
Half Load 25ml (1.75tbsp) 15-25ml (1-1.75tbsp) 15ml (1tbsp)
Hard Water/
Heavy Soil
Medium Water/
Medium Soil
Rinse Aid
To achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse
aid or drying additive.
Note: The dishwasher indicates low rinse aid by turning on the Rinse Aid indicator symbol on
the top display . If this light is on, you need to refill the rinse aid dispenser by following the
directions below.
Adding Rinse Aid
Open the rinse aid reservoir and add liquid rinse aid to the dispenser by pouring over the arrow.
Turn the arrow to adjust the amount of rinse aid dispensed (see Figure 7). Wipe up any excess
rinse aid that may puddle when the dispenser reservoir is full. The indicator light will go out a
few moments after the dishwasher door is shut.
Soft Water/
Little Soil/
with Half Load Option
Figure 7
To decrease
streaks on glass
To decrease
spots on glass
9
Dishwasher Cycles and Options
Wash Cycles
Power*: Best for cleaning items with baked-on food or grease. These dishes would normally require soaking.
Auto: With our most complex soil sensing capability, this cycle is perfect for use with mixed loads of dishware and varying
amounts of food soil. This is the most flexible cycle and is a good choice for everyday use.
Normal: Thoroughly cleans a full load of normally soiled dishes.
Note: The Energy Guide Label was based on this soil sensing cycle with all available options turned off. As prescribed in
the energy test procedure, the unit was tested without any Rinse Aid in the Rinse Aid dispenser. A single dose of detergent
was used in the Detergent Dispenser, with no detergent used in the prewash. The test was conducted with the upper rack
in the lowest position.
Half Load: Reduces the energy and water consumption when washing small, lightly soiled loads that fill approximately half
of the dishwasher’s capacity.
*If the “Sanitized” indicator illuminates on the control panel after the Power cycle, it means the dishes that were just
washed have been sanitized according to the requirements of the National Sanitation Foundation (NSF). See Table 2 for
more information on which cycles/options meet the requirements of NSF.
Wash Cycle Options
Delay Start: This option allows you to delay the start time of your dishwasher up to 19 hours.
ExtraDry: Used in combination with a wash cycle, the ExtraDry option raises the temperature and extends the drying time
to further enhance drying results.
Note: The dishwasher automatically defaults to Auto Wash when turned off and back on. If you used the Extry Dry option in
your last cycle, the dishwasher will default to Auto Wash with the Extra Dry option selected when you turn it on.
Wash Cycle Information
Note: To save energy, this dishwasher has a “Smart Control” where the sensors in the dishwasher automatically adjust the
cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The
“Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times
are based on 120°F water supply. If your household water supply is different than 120°F, your dishwasher’s cycle times
may be impacted.
Table 2 - Wash Cycle Information
Power
NSF qualified
cycle time 135 min 95-119 min 115 min 99 min
water consumption 23.2-27.4 L
6.1-7.2 gal
wash temperature 66-72°C
151-162°F
rinse temperature 72°C
162°F
with Extra Dry option selected NSF qualified NSF qualified NSF qualified NSF qualified
cycle time 135-150 min 120-145 min 115-140 min 125 min
water consumption 23.6-27.8 L
6.2-7.3 gal
Auto Normal Half Load
10.4-22.5 L
2.7-5.9 gal
55-72°C
126-162°F
65-72°C
156-162°F
8.4-21.9 L
2.2-5.8 gal
8.9-18.3L
2.4-4.8 gal
50-69°C
122-156°F
45-69°C
113-156°F
7.7-18.5 L
2.0-4.9 gal
14.1-18.3 L
3.7-4.8 gal
55-72°C
126-162°F
162°F
14.3-18.5 L
3.8-4.9 gal
72°C
rinse temperature 72°C
Note: Only sanitizing cycles have been designed to meet the requirements of 6 for soil removal and sanitization efficacy.
There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.
10
162°F
72°C
162°F
72°C
162°F
72°C
162°F
Operating the Dishwasher
Start the dishwasher:
1 Open the door and press the ON/OFF button.
2 Select a cycle and desired options.
3 Close the door to begin the cycle.
Delay start:
1 Open the door and press the ON/OFF button. Select a cycle.
2 Press and hold the Delay start button. Release when the desired delay time is shown in the display window.
3 Close the door to begin the cycle.
Cancel a cycle:
1 Open the dishwasher door just far enough to expose the control panel. Be careful of hot water that may splash out.
2 Press and hold the two buttons labeled CANCEL/RESET for 3 seconds.
3 Close the door and wait about 1 minute while the dishwasher drains.
4 Open the door and press the ON/OFF button. You may now start a new cycle.
WARNING
You could be seriously scalded if you allow hot water to splash out of the dishwasher. OPEN THE DOOR CAREFULLY
during any wash or rinse cycle. Do not fully open the door until water noises have stopped.
Interrupt a cycle:
1 Open the dishwasher door just far enough to expose the control panel. Be careful of hot water that may splash out.
2 Press the ON/OFF button to turn the unit off.
3 Wait at least 10 seconds before fully opening the dishwasher door.
4 To resume the cycle, press the ON/OFF button and close the dishwasher door.
Added heat for drying:
1 Press and hold the Auto button, then press and hold the ON/OFF button.
2 When the LED display window indicates a “0” or “1” release both buttons.
3 To activate the added heat for drying, press the Auto button until the display indicates “1”.
4 To disable the added heat for drying, press the Auto button until the display indicates “0”.
5 Press the ON/OFF button to save the setting.
Cycle completion signal:
The cycle completion signal alerts you when a cycle completes and the dishwasher has washed and dried the dishes. You
can choose to disable the tone or adjust the volume. The dishwasher must be powered OFF before adjusting the signal.
To activate:
1 With the unit OFF, press and hold the right of the two CANCEL/RESET buttons and then press and hold the ON/OFF
button.
2
When the light on the
3 Press the right of the two CANCEL/RESET buttons again until you achieve the desired volume or until there is no tone
(to turn cycle completion signal OFF).
4 Press the ON/OFF button to save the setting.
CANCEL/RESET
button you are pressing illuminates and the tone goes off, release both buttons.
11
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