Thecus VisoGuard V2510, VisoGuard V5510, VisoGuard V6810, VisoGuard V4510, VisoGuard V4510U User Manual

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Thecus VisoGuard
V2510/V4510/V4510U/V5510
V6810/V8810U/V16810U
User’s Manual
2
Copyright and Trademark Notice
Thecus and other names of Thecus products are registered trademarks of Thecus Technology Corp. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. Apple, iTunes and Apple OS X are registered trademarks of Apple Computers, Inc. All other trademarks and brand names are the property of their respective owners. Specifications are subject to change without notice.
Copyright © 2012 Thecus Technology Corporation. All rights reserved.
About This Manual
All information in this manual has been carefully verified to ensure its correctness. In case of an error, please provide us with your feedback. Thecus Technology Corporation reserves the right to modify the contents of this manual without notice.
Product name: Thecus VisoGuard V2510/V4510/V6810/V4510U/V5510/V8810U/V16810U Manual Version: 1.1 Release Date: March. 2013
Limited Warranty
Thecus Technology Corporation guarantees all components of Thecus NVR products are thoroughly tested before they leave the factory and should function normally under general usage. In case of any system malfunctions, Thecus Technology Corporation and its local representatives and dealers are responsible for repair without cost to the customer if the product fails within the warranty period and under normal usage. Thecus Technology Corporation is not responsible for any damage or loss of data deemed to be caused by its products. It is highly recommended that users conduct necessary back-up practices.
Check the functions that are available on your particular Thecus NVR model at:
http://www.Thecus.com
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Safety Warnings
For your safety, please read and follow the following safety warnings:
Read this manual thoroughly before attempting to set up your Thecus VisoGuard.
Your Thecus VisoGuard is a complicated electronic device. DO NOT attempt to repair it under any circumstances. In the case of malfunction, turn off the power immediately and have it repaired at a qualified service center. Contact your vendor for details.
DO NOT allow anything to rest on the power cord and DO NOT place the power cord in an area where it can be stepped on. Carefully place connecting cables to avoid stepping or tripping on them.
Your Thecus VisoGuard can operate normally under temperatures between 5°C and 40°C, with relative humidity of 20% – 85%. Using Thecus VisoGuard under extreme environmental conditions could damage the unit.
Ensure that the Thecus VisoGuard is provided with the correct supply voltage (AC 100V ~ 240V, 50/60 Hz). Plugging the Thecus VisoGuard to an incorrect power source could damage the unit.
Do NOT expose Thecus VisoGuard to dampness, dust, or corrosive liquids.
Do NOT place Thecus VisoGuard on any uneven surfaces.
DO NOT place Thecus VisoGuard in direct sunlight or expose it to other heat sources.
DO NOT use chemicals or aerosols to clean Thecus VisoGuard. Unplug the power cord and all connected cables before cleaning.
DO NOT place any objects on the Thecus VisoGuard or obstruct its ventilation slots to avoid overheating the unit.
Keep packaging out of the reach of children.
If disposing of the device, please follow your local regulations for the safe disposal of electronic products to protect the environment.
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Table of Contents
About This Manual ......................................................................... 2
Limited Warranty........................................................................... 2
Safety Warnings ............................................................................ 3
Table of Contents .......................................................................... 4
Chapter 1: Introduction................................................................. 6
Overview ............................................................................................... 6
Product Highlights................................................................................. 6
Package Contents .................................................................................. 7
Front Panel............................................................................................ 8
Rear Panel ........................................................................................... 15
Overview ............................................................................................. 21
Before You Begin ................................................................................. 21
Cable Connections ............................................................................... 21
Chapter 3: First Time Setup......................................................... 24
Overview ............................................................................................. 24
Thecus Setup Wizard ........................................................................... 24
LCD Operation (V4510U/V5510) ......................................................... 26
OLED Operation(V4510/V6810/V8810U/V16810U)............................ 28
USB Copy............................................................................................. 28
Typical Setup Procedure ...................................................................... 29
Chapter 4: System Administration............................................... 31
Overview ............................................................................................. 31
Web Administration Interface ............................................................. 31
My Favorite.................................................................................. 32
Logout ........................................................................................ 34
Language Selection ....................................................................... 34
System Information ............................................................................ 35
System Information ...................................................................... 35
System/Service Status .................................................................. 35
Logs............................................................................................ 35
System Management ........................................................................... 36
Time: Setting system time ............................................................. 37
Notification configuration ............................................................... 37
Firmware Upgrade ........................................................................ 38
Administrator Password ................................................................. 38
Config Mgmt ................................................................................ 39
Factory Default............................................................................. 39
Reboot & Shutdown ...................................................................... 40
File System Check ........................................................................ 40
System Network .................................................................................. 43
Networking .................................................................................. 43
DHCP/RADVD ............................................................................... 44
Linking Aggregation ...................................................................... 45
Storage Management .......................................................................... 47
Disks Information ......................................................................... 47
RAID Information ......................................................................... 50
Share Folder ................................................................................ 56
Folder and sub-folders Access Control List (ACL) ............................. 58
User and Group Authentication ........................................................... 60
Local User Configuration ................................................................ 61
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Local Group Configuration.............................................................. 63
User and Group Backup ................................................................. 65
Network Service .................................................................................. 65
Samba / CIFS .............................................................................. 65
FTP ............................................................................................. 66
SSH ............................................................................................ 67
DDNS.......................................................................................... 68
UPnP Port Management ................................................................. 68
Application Server ............................................................................... 70
Module Installation ....................................................................... 70
External Devices.................................................................................. 70
Uninterrupted Power Source........................................................... 70
Chapter 5: Tips and Tricks ........................................................... 71
USB and eSATA Storage Expansion...................................................... 71
Remote Administration........................................................................ 72
Part I - Setup a DynDNS Account ................................................... 72
Part II - Enable DDNS on the Router ............................................... 72
Part III - Setting up Virtual Servers (HTTPS) .................................... 72
Firewall Software Configuration .......................................................... 73
Replacing Damaged Hard Drives ......................................................... 73
Hard Drive Damage ...................................................................... 73
Replacing a Hard Drive .................................................................. 73
RAID Auto-Rebuild ........................................................................ 73
Chapter 6: Troubleshooting ......................................................... 74
Forgot My Network IP Address............................................................ 74
Can't Map a Network Drive in Windows XP .......................................... 74
Restoring Factory Defaults .................................................................. 74
Problems with Time and Date Settings ................................................ 75
Appendix A: Customer Support.................................................... 75
Appendix B: RAID Basics ............................................................. 76
Overview ............................................................................................. 76
Benefits ............................................................................................... 76
Improved Performance .................................................................. 76
Data Security ............................................................................... 76
RAID Levels......................................................................................... 76
Appendix C: Licensing Information.............................................. 79
Overview ............................................................................................. 79
Source Code Availability ...................................................................... 79
CGIC License Terms............................................................................. 80
GNU General Public License ................................................................. 80
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Chapter 1: Introduction
Overview
Thank you for choosing the Thecus VisoGuard Server. The Thecus VisoGuard is an easy-to-use NVR server that allows a dedicated approach to storing and distributing data on a network. Data reliability is ensured with RAID features that provide data security and recovery—over multiple Terabyte of storage are available using RAID 5 and RAID 6. Gigabit Ethernet ports enhance network efficiency, allowing Thecus VisoGuard to take over file management functions, increase application and data sharing and provide faster data response. The Thecus VisoGuard allows data consolidation and sharing between Windows (SMB/CIFS), and UNIX/Linux. The Thecus VisoGuard’s user-friendly GUI supports multiple Languages.
Product Highlights
File Server
First and foremost, the Thecus VisoGuard allows you to store and share files over an IP network. With a Network Attached Storage (NVR) device, you can centralize your files and share them easily over your network. With the easy-to-use web-based interface, users on your network can access these files in a snap.
To learn about the Web User Interface, go to
Chapter 4: Using the Thecus VisoGuard > Web Administration Interface
FTP Server
With the built-in FTP Server, friends, clients, and customers can upload and download files to your Thecus VisoGuard over the Internet with their favorite FTP programs. You can create user accounts so that only authorized users have access.
To set up the FTP Server, refer to Chapter 4: Network Service> FTP .
Superior Power Management
Thecus VisoGuard supports schedule power on/off. With this feature, administrator can set at what time to turn on or off the system. This feature is a big plus for people who want to conserve energy. Wake-On-LAN enables administrator to remotely turn on the system without even leaving their own seat.
To schedule system on and off, refer to
Chapter 4: System Management> Scheduled Power On/Off
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Package Contents
V8810U/V16810U The Thecus VisoGuard should contain the following common items:
System Unit x1 QIG (Quick Installation Guide) x1 CD-Title Ethernet Cable x1 Accessory bag x1 HDD Compatibility list Card x1 Multiple Languages Warranty Card x1 Power cord x2
V2510/V4510/V4510U/V5510/V6810 The Thecus VisoGuard should contain the following common items:
System Unit x1 QIG (Quick Installation Guide) x1 CD-Title Ethernet Cable x1 Accessory bag x1 HDD Compatibility list Card x1 Multiple Languages Warranty Card x1 Power cord x1
Please check to see if your package is complete. If you find that some items are missing, contact your dealer.
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Front Panel
V8810U:
Front Panel
Item Description
1.Power Button Power on/off V8810U
2.Power LED • Solid green: System is power on.
3.System error LED • Solid RED: System error.
4.Mute button Mute the system fan alarm.
5.USB Port
USB 2.0 port for compatible USB devices, such as USB disks and USB printers
6. Locator button / LED
Press the button, the back led will light up to identify the system position of the rack
7. RST Reboot system.
8. LAN Blinking green: network activity
Solid green: network link
9. BUSY Blinking orange: system startup or system maintenance; data currently inaccessible
10.OLED Displays current system status and messages
OLED screen saver will be enabled after screen is idle for more than 3 minutes
OLED screen will be turn off after idle for more than 6 minutes
11.Up Button ▲ Push to scroll up when using the OLED display
12.Down Button
Push to enter USB copy operation screen
13.Enter Button
↵↵
Push to enter OLED operate password for basic system setting
14.Escape Button ESC
Push to leave the current OLED menu
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V16810U:
The Thecus V16810U front panel has the device’s controls, indicators, and hard disk trays:
Front Panel
Item Description
1.Power Button Power on/off V16810U
2.Power LED • Solid green: System is power on.
3.System error LED • Solid RED: System error.
4.Mute button Mute the system fan alarm.
5.USB Port
USB 2.0 port for compatible USB devices, such as USB disks and
USB printers
6. Locator button / LED
Press the button, the back led will light up to identify the rack
position of the system
7. RST Reboot system.
8. LAN Blinking green: network activity
Solid green: network link
9. BUSY Blinking orange: system startup or system maintenance; data currently inaccessible
10.OLED Displays current system status and messages
OLED screen saver will be enabled after screen is idle for more than 3 minutes
OLED screen will be turn off after idle for more than 6 minutes
11.Up Button ▲ Push to scroll up when using the OLED display
12.Down Button
Push to enter USB copy operation screen
13.Enter Button
↵↵
Push to enter OLED operate password for basic system setting
14.Escape Button ESC
Push to leave the current OLED menu
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V2510:
The Thecus V2510’s front panel has the device’s controls, indicators, and hard disk trays:
Front Panel
Item Description
1. Power Button Powers the V2510 on/off.
2. USB Port USB 3.0 port for compatible USB devices, such as digital cameras, USB disks, and USB printers.
3. USB Copy
Button
Copies USB storage contents to V2510.
4. Card reader Supports SD/SDHC/MMC cards via USB interface.
5. HDD1 led Blinking white: HDD activity
6. HDD2 led Blinking white: HDD activity
7. WAN led Solid white: WAN Cable link
Blinking white: Network activity
8. LAN led Solid white: LAN Cable link
Blinking : Network activity
9. USB Copy led Blinking white: USB copy activity
10. Card reader
led
Blinking white: Card reader copy activity
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V4510:
The Thecus V4510 front panel has the device’s controls, indicators, and hard disk trays:
Front Panel
Item Description
1.Power Button Power on/off
V4510
2.OLED Displays current system status and messages
OLED screen saver will be enabled after screen is left idle for more than 3 mins
OLED screen will be diabled after it is left idle for more than 6 mins
3.HDD 1 LED • Yellow: HDD activity
Red: HDD failure
4.HDD 2 LED • Yellow: HDD activity
Red: HDD failure
5.HDD 3 LED • Yellow: HDD activity
Red: HDD failure
6.HDD 4 LED • Yellow: HDD activity
Red: HDD failure
7.WAN/LAN1
LED
Blinking green: network activity
8.LAN2 LED Blinking green: network activity
OLED
9.USB Copy
Blue: USB Copy activity
Red: USB Copy failure
10.HDD Tray Four HDD trays support 4x 3.5" or 4 x 2.5” HDDs
11. USB Port
USB 3.0 port for compatible USB devices, such as USB disks.
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V4510U:
The Thecus V4510U front panel has the device’s controls, indicators, and hard disk trays:
Front Panel
Item Description
1. LCD Display Displays the current system status and warning messages.
Displays hostname, WAN/LAN1/LAN2 IP addresses, RAID status,
and current time.
2. Up Button ▲ Push to scroll up when using the LCD display.
3. Down Button
Push to scroll down when using the LCD display.
4.
Enter Button
↵↵
Push to confirm information entered into the LCD display.
5. Escape Button ESC
Push to leave the current LCD menu.
6. Locator Button •
Turns on the LED backlight.
7. USB Port
USB 3.0 port for compatible USB devices, such as digital cameras, USB disks, and USB printers.
8. PWR LED Solid Blue: System is powered on.
9. Busy LED Blinking orange: system startup or system maintenance; data currently inaccessible
10. Error LED
Solid Red:
System alert: Redundant power or system fan failure
11. LAN LED
Solid green: network link
Blinking green: network activity
12. Power Button Power the V4510U on/off.
13. Reset Button Resets the
V4510U.
14. Mute Button Mutes the system fan alarm (Can also be managed through the UI)
15. HDD Trays Four 3.5” SATA HDD trays.
Locks are provided for added security.
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V5510:
The Thecus V5510 front panel has the device’s controls, indicators, and hard disk trays:
Front Panel
Item Description
1.System LED • Blinking orange: System is being upgraded or ;is starting up; data currently inaccessible
2.WAN/LAN1 LED
Solid green: Network link
Blinking green: Network activity
3.LAN2 LED
Solid green: Network link
Blinking green: Network activity
4.USB Copy LED • Solid blue: Files are being copied from a USB storage device
5.Syetem Warning LED Solid RED: System error
6.Reset Button Resets system configuration to default value.
7.USB Port USB 3.0 port for compatible USB devices, such as USB disks.
8.Power Button/ Power
LED
Power on/off V5510 and Power LED.
Solid blue: System is power on.
9.Up Button Push to scroll up when using the LCD display.
10.Down Button Push to enter the USB copy operation screen.
11.Enter Button
↵↵
Push to enter LCD administrator password to access basic
system setting.
12.Escape Button ESC Push to leave the current LCD menu.
13.LCD Display Displays current system status and warning messages.
14.HDD Trays Five 3.5” SATA HDD trays.
Locks are provided for added security.
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V6810:
The Thecus V6810’s front panel has the device’s controls, indicators, and hard disk trays:
Front Panel
Item Description
1. Power Button
Power on/off V6810
2. USB Port
USB 2.0 port for compatible USB devices, such as digital cameras, USB disks, and USB printers.
3. USB Port
USB 3.0 port for compatible USB devices, such as digital cameras, USB disks, and USB printers.
4. LAN2 LED
Solid white: LAN2 Cable link
Blinking : Network activity
5. LAN1 LED
Solid white: LAN1 Cable link
Blinking : Network activity
6. USB LED
Solid white: USB busy
Solid Red: USB error
7. System LED
Solid white: System is power on.
8. OLED
Displays system status and information
9. System Error LED
Blinking RED: System error.
10. Down Button Push to enter USB copy operation screen
11. Up Button Push to scroll up when using the OLED display
12. Enter Button Push to enter OLED operate password for basic system
setting
13. Escape Button  Push to leave the current OLED menu
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Rear Panel
V8810U
Back Panel
Item Description
1.Power Connector • Connect the included power cords to these connectors
2.Serial Port This port is for external UPS device
3.eSATA Port eSATA port for high-speed storage expansion
4.USB Port USB 2.0 port for compatible USB devices, such as USB disks, and
USB printers
5.USB Port USB 3.0 port for compatible USB devices.
6.WAN/LAN1 Port WAN/LAN1 port for connecting to an Ethernet network through a
switch or router
7.LAN2 Port LAN2 port for connecting to an Ethernet network through a switch
or router
8.LAN3 Port LAN3 port for connecting to an Ethernet network through a switch
or router.
V16810U:
The V16810U rear panel features ports and connectors.
Back Panel
Item Description
1.Power Connector • Connect the included power cords to these connectors
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2.Serial Port This port is for external UPS device
3.eSATA Port eSATA port for high-speed storage expansion
4.USB Port USB 2.0 port for compatible USB devices, such as USB disks, and
USB printers
5.USB Port USB 3.0 port for compatible USB devices.
6.WAN/LAN1 Port WAN/LAN1 port for connecting to an Ethernet network through a
switch or router
7.LAN2 Port LAN2 port for connecting to an Ethernet network through a switch
or router
8.LAN3 Port LAN3 port for connecting to an Ethernet network through a switch
or router
V2510:
The V2510 rear panel features ports and connectors.
Back Panel
Item Description
1. eSATA Port eSATA port for high-speed external storage expansion.
2. USB Port USB 2.0 port for compatible USB devices, such as digital cameras, USB disks, and USB printers.
3. WAN/LAN1
Port
WAN/LAN1 port for connecting to an Ethernet network through a switch or a router.
4. LAN2 Port LAN2 port for connecting to a local Ethernet network through a switch or a router.
5. System Fan System fan that exhausts heat from the unit.
6. Power
Connector
Connect the included power cords to this connector.
7. HDMI For Video/Audio out
8. VGA For Video out
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V4510:
The V4510 rear panel features ports and connectors.
Back Panel
Item Description
1. Power Connector
For connect the power adaptor
2. WAN/LAN1 Port
WAN/LAN1 port for connecting to an Ethernet network through a switch or router
3. LAN2 Port
LAN2 port for connecting to an Ethernet network through a switch or router
4. USB Ports
USB 2.0 ports for storage expansion
5. eSATA Ports •
eSATA port for high-speed storage expansion
6. LINE Out
For Audio out
7. VGA
For Video out
8. HDMI
For Video/Audio out
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V4510U:
The rear panel of the V4510U with a single power connector:
Back Panel
Item Description
1.Power Connector • Connect the included power cords to these connectors
2. WAN/LAN1 Port WAN/LAN1 port for connecting to an Ethernet network through a switch or router
3. LAN2 Port LAN2 port for connecting to an Ethernet network through a switch or router
4.USB Port USB 2.0 port for compatible USB devices, such as USB disks, and USB printers
5.USB Port USB 2.0 port for compatible USB devices.
6.eSATA Port eSATA port for high-speed storage expansion
7.Line in For Audio in
8. Line out For Audio out
9. Mic input Microphone input
10.HDMI Port For Video/Audio out
11.VGA Port For Video out
12. Locator LED Identifies each NAS within a rack mount configuration.
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V5510:
The V5510 rear panel features ports and connectors.
Back Panel
Item Description
1.Power Connector • Connect the included power cords to these connectors
2. WAN/LAN1 Port WAN/LAN1 port for connecting to an Ethernet network through a switch or router
3. LAN2 Port LAN2 port for connecting to an Ethernet network through a switch or router
4.USB Port USB 2.0 port for compatible USB devices, such as USB disks, and USB printers
5.USB Port USB 2.0 port for compatible USB devices.
6.eSATA Port eSATA port for high-speed storage expansion
7.Line in For Audio in
8. Line out For Audio out
9. Mic input Microphone input
10.System Fan System fan that exhausts heat from the unit.
11.HDMI Port For Video/Audio out
12.VGA Port For Video out
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V6810:
The V6810 rear panel features ports and connectors.
Back Panel
Item Description
1.Power Connector • Connect the included power cords to these connectors
2.Serial Port This port is for external UPS device
3.eSATA Port eSATA port for high-speed storage expansion
4.USB Port USB 2.0 port for compatible USB devices, such as USB disks, and USB printers
5.USB Port USB 3.0 port for compatible USB devices.
6.WAN/LAN1 Port WAN/LAN1 port for connecting to an Ethernet network through a switch or router
7.LAN2 Port LAN2 port for connecting to an Ethernet network through a switch or router
8.HDMI Port For Video/Audio out
9.Line in For Audio in
10. Line out For Audio out
11. Mic input Microphone input
12. User GPIO
Could define each GPIO (0~7) and implement its own
functionality.
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Chapter 2: Hardware Installation
Overview
Your Thecus VisoGuard is designed for easy installation. To help you get started, the following chapter will help you quickly get your Thecus VisoGuard up and running. Please read it carefully to prevent damaging your unit during installation.
Before You Begin
Before you begin, be sure to take the following precautions:
1. Read and understand the Safety Warnings outlined in the beginning of the manual.
2. If possible, wear an anti-static wrist strap during installation to prevent static discharge from damaging the sensitive electronic components on the Thecus VisoGuard.
3. Be careful not to use magnetized screwdrivers around the Thecus VisoGuard’s electronic components.
Cable Connections
To connect the Thecus VisoGuard product to your network, follow the steps below:
1. Connect an Ethernet cable from your network to the WAN/LAN1 port on the back panel of the Thecus VisoGuard.
V8810U/V16810U WAN/LAN1 port
V4510U WAN/LAN1 port
V6810 WAN/LAN1 port
V2510 WAN/LAN1 port
V4510 WAN/LAN1 port
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2. Connect the provided power cord into the universal power socket on the back panel. Plug the other end of the cord into a surge protector socket.
V8810U/V16810U power socket
V6810 power socket
V2510 power socket
V4510 power socket
V4510U power socket
3. Press the power button on the Front Panel to boot up the Thecus VisoGuard.
V8810U/V16810U button
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V6810 power button
V2510 power button
V4510 power button
V4510U power button
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Chapter 3: First Time Setup
Overview
Once the hardware is installed, physically connected to your network, and powered on, you can configure the Thecus VisoGuard so that it is accessible to your network users. There are two ways to set up your Thecus VisoGuard: using the Thecus Setup Wizard or the LCD display. Follow the steps below for initial software setup.
Thecus Setup Wizard
The handy Thecus Setup Wizard makes configuring Thecus VisoGuard a snap. To configure the Thecus VisoGuard using the Setup Wizard, perform the following steps:
1. Insert the installation CD into your CD-ROM drive (the host PC must be connected to the network).
2. The Setup Wizard should launch automatically. If not, please browse your CD-ROM drive and double click on Setup.exe.
3. The Setup Wizard will start and automatically detect all Thecus storage devices on your network. If none are found, please check your connection and refer to Chapter 7: Troubleshooting for assistance.
4. Select the Thecus VisoGuard that you like to configure.
5. Login with the administrator account and password. The default account and password are both “admin”.
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6. Name your Thecus VisoGuard and configure the network IP address. If your switch or router is configured as a DHCP Server, configuring the Thecus VisoGuard to automatically obtain an IP address is recommended. You may also use a static IP address and enter the DNS Server address manually.
7. Change the default administrator password.
8. Finished! Access the Thecus VisoGuard Web Administrator Interface by pressing the Start Browser button. You can also configure another Thecus
26
VisoGuard at this point by clicking the Setup Other Device button. Press Exit to exit the wizard.
LCD Operation
(V4510U/V5510)
The mentioned models above are equipped with an LCD on the front for easy status display and setup. There are four buttons on the front panel to control the LCD functions.
LCD Controls
Use the Up (), Down (), Enter (
↵↵↵↵
) and Escape (ESC) keys to select various
configuration settings and menu options for Thecus IP storage configuration.
The following table illustrates the keys on the front control panel:
LCD Controls
Icon Function Description
Up Button Select the previous configuration settings option.
Down Button USB copy confirmation display.
↵↵↵↵
Enter Enter the selected menu option, sub-menu, or parameter setting.
ESC Escape Escape and return to the previous menu.
There are two modes of operation for the LCD: Display Mode and Management
Mode.
NOTE
The Thecus Setup Wizard is designed for installation on systems running Windows
XP/2000/vista/7 or Mac OSX or later. Users with other operating systems will need to install the Thecus Setup Wizard on a host machine with one of these operating systems before using the unit.
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