ZERO
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OFF
Pounds
Kilos
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Push “ON” button
and wait until zero
appears before
stepping on scale
WEIGHT
Model 4521
Portable Wheelchair Scale
Cautions and Warnings ......................................................1
Assembly Instructions ........................................................2
Before Assembly
Assembling the Portable Wheelchair Scale
Leveling Platform
Battery Charging ..................................................................3
Charging the Battery
Product Description ............................................................3
Control Panel Box
Special Features
Specifications
Operating Instructions ........................................................4
As a Wheelchair Scale
As a Chair Scale
Care and Maintenance ........................................................5
Cleaning
Calibration
Troubleshooting Guide ........................................................6
Parts Lists ............................................................................7
Warranty................................................................................9
OPERATOR’S MANUAL
T
anita Corporation’s line of electronic scales uses the most
sophisticated microprocessor technology available. Each precision
instrument is designed to provide accurate, reliable and repeatable weight
measurements, as well as many other features that make the weighing
process simple, fast and convenient.
This operation manual contains instructions for use. In order to achieve
satisfactory results, the operator must read this manual thoroughly before
using this scale. If questions arise regarding this scale or its use, please
contact Tanita Corporation of America, Inc.
CAUTIONS AND WARNINGS
Cautions
• To ensure proper operation of the 4521 Wheelchair Scale, this operator’s manual
should be read carefully before operation. Keep this manual available for future
reference, and also for use in the orientation of new personnel.
• Use only the appropriate connecting cable designed specifically for use with this
monitor. If the cabling provided with this unit becomes cracked or damaged, it should
be repaired or replaced immediately.
• If the scale becomes damaged, it should not be operated until properly serviced. All
repairs should only be performed by authorized Tanita Corporation service personnel.
• Scales are designed for static weighing of patients only. No scale should be used for
patient transfer. Tanita Corporation assumes no responsibility for patient injury
or scale damage should this caution be ignored.
• Do not leave patients unattended on the scale.
Warnings
Failure to comply with the following will void scale warranty:
• Do not gas sterilize or autoclave the scale.
• Do not place liquids on top of the scale read-out console.
• Do not exceed recommended weight limit of 500 lb./225 kg. for this scale.
• Scales contain delicate sensors. Do not bang into doors, elevators, etc., as damage
may result.
1
ASSEMBLY INSTRUCTIONS
Before Assembly
NOTE: Carefully inspect all cartons for shipping damage
before unpacking. If damage is found, contact your
shipper or Tanita Corporation immediately. Claims must
be filed with the shipper as soon as possible after receipt
of the damaged package.
One carton containing: Folding platform
One parts box containing: AC adaptor, four (4)
threaded feet, two (2) sheets of adhesive labels,
and two (2) elastic cords.
Another small box containing: The electronic
control panel box.
Tools Needed: None
Assembling the Portable Wheelchair Scale
1. Place the platform on the floor, in the open position.
2. Slide the locking screw over the black tabs on the
handle. Tighten securely by hand. (Fig. 1)
3. Turn scale over and thread the four leveling feet into
the threaded holes on the underside of the platform.
Tighten by hand only. DO NOT use tools to tighten the
feet or damage to the scale will result. (Fig. 2)
4. Plug the transducer cable (63826) into the matching
jack on the control box. Hand tighten the threaded
lock ring.
5. Plug the AC adapter into any grounded 110-120V AC
outlet. Plug the other end of the 3-pin adapter cable
into the matching jack on the control box. Hand tighten
the threaded lock ring.
NOTE: DO NOT over-tighten the lock rings on the
connectors.
Leveling the Platform
To level or adjust the height of the scale platform,
carefully tilt the scale and turn the leveling feet either into
or out of the platform underside.
NOTE: Adjust platform height so it does not touch floor
or carpet. An incorrect weight reading will result if the
ramp touches the floor or carpet.
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Fig. 1
Fig. 2
Locking Screw &
Carriage Bolt
64012
Handle
Attach Leveling Feet
63879
Rubber Mat
64013
Fig. 3
BATTERY CHARGING
The rechargeable battery in this scale is similar to the
no-maintenance lead-acid batteries used in automobiles.
Since the battery is sealed, no checking of water level
or adding of water to the battery is necessary. However,
recharging at proper intervals and proper storage
procedures are necessary, similar to an automobile
battery. A fully charged battery will provide approximately
250 normal weighings before requiring recharging.
When the display flashes “Lo-b,” the battery needs to
be recharged.
Charging the Battery
A. Plug the battery charger power cord into the 3-prong
jack on control panel box. Secure by turning the
knurled ring.
B. Plug the battery charger into a 120 VAC outlet.
C. The battery will fully charge in 8 hours. THE SCALE
MAY BE USED WHILE THE BATTERY IS CHARGING.
NOTE: The specially designed charger built into this scale
prevents the battery from being overcharged. Use of a
charger or adapter other than the one designed for this
scale can result in SERIOUS DAMAGE TO THE SCALE
OR BATTERY.
Optimum battery life will be obtained if the scale is
operated and stored connected to 120 VAC. Always check
the plug to see if the scale is charging before moving.
STORAGE: When storing the scale for an extended
period of time (and the unit is not connected to a 120
VAC), the battery should be fully charged. The battery
should then be charged every three months. A
discharged battery should be recharged as soon as
possible to prevent its useful life from decreasing
significantly. A discharged battery left in the scale can
leak and cause permanent damage to the battery and
scale. Store the unit in a cool, dry place.
PRODUCT DESCRIPTION
Control Panel Box
The 4521 control panel keypad has four membrane
switches. The POUNDS, KILOS, and ZERO switches
have both primary and secondary functions listed below.
Only the primary functions are listed on the switch.
Special Features
Tanita Corporation’s electronic scales come standard with
these special features:
1. Autozero: The scale will automatically display “0” when
turned on. If a foreign object is placed on the platform
before turning the scale on, it will automatically zero
out that object’s weight.
2. English-Metric Readout: You may switch between
metric (kilos) and English (pounds) readouts before or
after a reading, and the scale will convert one reading
to the other.
3. Recalculate Weight: If the first reading of a patient’s
weight is suspect, a second reading can be taken
without removing the patient from the scale. To reweigh
the patient, simply depress the Zero switch.
4. Average Weight: In most cases, the 4521 Scale
displays an actual weight based on a series of
consistent stable measurements. However, if the
wheelchair/patient keeps moving, the scale may not
get the readings required to give a “stable weight.” In
these instances an average weight can be determined
by activating the Average Locking feature. Depress the
Pounds (or Kilos) switch (dependent upon
measurement preference). The indicator light should
start flashing. A weight should appear in place of the
moving dashes. Depress the Pounds or Kilos switch
again to deactivate the feature.
5. Zero Ability: The operator can “zero out” the weight of
a blanket, etc., upon which a patient is to be weighed.
Switch
On/Off
Kilos
Pounds
Zero
Primary Function
Depress to turn scale
on or off.
Depress to display
weight in kilograms
(light over switch will
illuminate to indicate
kilogram mode).
Depress to display
weight in pounds
(light over switch will
illuminate to indicate
pounds mode).
Zeros readout
(zeros out the weight
of foreign object,
e.g. blanket placed
on platform).
Secondary Function
While in Kilos mode, depress for average
reading when excessive movement
prevents stationary measurement.
Depress after any reading to “lock”
reading. Reading remains displayed for
approximately 1 minute after patient is
removed from scale, or until switch is
depressed again. Kilos light will flash to
indicate average or locked reading.
Depress while in Pounds mode to
average reading.
Depress after any reading in pounds
mode to “lock” in reading. Light will flash
to indicate average or locked reading.
Depress after initial weight is taken to
reweigh individual.
3
Keypad
63911
ZERO
POUNDS
KILOS
ON
OFF
Pounds
Kilos
www.tanita.com
Push “ON” button
and wait until zero
appears before
stepping on scale
WEIGHT
Specifications
Dimensions
Height ......................................................................2.5"
Width....................................................21.25" to 29.75"
Length ......................................................................31"
Weight (no package included) ..............................26 lb.
Power Requirements
Input Power ..........................................120 VAC/60 Hz
Operating Conditions
Temperature/Humidity ............................Normal Room
Temperature and Humidity
Scale Description
Type ..........................................................Strain Gauge
Maximum Capacity ................................500 lb./227 kg.
Resolution ................................................0.1 lb./0.1 kg.
Accuracy............................................± 0.1 lb./± 0.1 kg.
Maximum Zero Weight ..........................12.5 lb./5.6 kg.
OPERATING INSTRUCTIONS
As a Wheelchair Scale
When using the 4521 Wheelchair Scale, the weight of the
wheelchair must be taken into account. Weigh the
wheelchair by itself to determine its weight and then
subtract this weight from the combined weight of patient
and wheelchair.
IMPORTANT: Adjust platform height so it does not touch
the floor or carpet. An incorrect patient weight reading will
result if the ramp touches the floor or carpet. (See
Section “Leveling the Platform” on page 2.)
Weighing the Wheelchair
1. Place the control panel box away from the scale so
that the cables do not cross the platform rails.
2. Adjust the scale width by sliding the adjustable rail until
the wheelchair wheels line up with the platform rails.
(Fig. 4)
3. Turn scale on by depressing the On/Off switch. Wait for
the display to show “0.”
4. Roll the empty wheelchair onto the scale. Wait for the
moving dashes to lock in and display the weight of the
wheelchair.
5. Record the wheelchair weight.
6. Remove the wheelchair from the scale platform and
turn scale off.
Taking a Weight Measurement
1. Before wheeling patient onto scale platform, make
certain wheels line up with the platform rails. If they
need to be adjusted, repeat steps 1 and 2 under
“Weighing the Wheelchair” above.
2. Wheel the patient onto the scale platform. Then lock
the wheels to prevent rolling during weighing.
3. The moving dashes will lock in and display the weight
measurement.
• Measurement automatically defaults to pounds. If
kilograms are required, depress the Kilos switch.
• If a reweigh is required, depress the Zero switch.
4. Deduct the wheelchair weight from the displayed
weight to obtain the patient’s weight.
5. Excessive movement may prevent a repeatable
reading. In this case, a series of moving dashes
continues to appear on the console rather than a
weight reading. If moving dashes persist, activate the
“Average Lock” by depressing the appropriate Pounds
or Kilos switch to obtain an average reading of the
patient’s weight.
NOTE: This reading is an instantaneous average of
weights that the computer calculates.
6. After the weight measurement is obtained and
recorded, remove the patient from the scale.
7. Depress the On/Off switch to turn the scale off.
As a Chair Scale
When using the Wheelchair Scale as a Chair Scale, the
weight of the chair used to seat the patient on must be
taken into account. This is accomplished by weighing the
chair by itself to zero-out its weight.
Failure to correctly zero out the weight of the chair will
result in incorrect patient weight readings.
Weighing the Chair
1. Place the control panel box away from the scale so
that the cables do not cross the platform rails.
2. Adjust the scale width by sliding the adjustable rail so
the legs of the chair can rest on the platform rails.
3. Place the chair on the scale rails so the seat is directly
over the center beam.
4. Turn the scale on. The scale will zero out the weight of
the chair leaving a “0” on the display.
Z
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Push “ON” button
and wait until zero
appears before
stepping on scale
W
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T
4
Fig. 4
Calibration
Note: Your scale has been accurately calibrated at the
factory. However, there is always a possibility that the
calibration changed due to jarring during shipping. The
following procedure should be followed to check and/or
correct any error in calibration.
1. Depress On/Off switch on scale and wait for a display
of “0.”
2. Place an accurately known weight on the platform.
3. If display is other than known weight, then the scale is
out of calibration.
4. Remove the upper 2 screws from each side of the
control panel. Slightly loosen the bottom 2 screws on
each side, but do not remove.Lift off the top portion
of the head. Be careful, since it is attached to the
bottom portion with a ribbon cable. You will see 2
small adjustment screws toward the front of the control
board. The left metal screw is for coarse adjustments;
it adjusts for large errors. The right plastic screw is for
fine adjustments; it adjusts small errors.
5. Turn the metal coarse calibration screw in small
increments, CLOCKWISE to increase weight or
COUNTERCLOCKWISE to decrease weight. In most
cases, this is the only adjustment needed.
6. If necessary, make adjustments with the plastic fine
adjustment screw (right). CLOCKWISE to decrease
weight; COUNTERCLOCKWISE to increase weight.
7. Remove weight and depress Zero switch. Wait for a
display reading of “0.” Again add known weight to
platform. If reading is correct, no further adjustments
are necessary. If reading is incorrect, repeat steps 5
and 6 until correct reading is obtained.
NOTE: The Top Knob is for fine adjustment and the
Bottom Knob is for coarse adjustment. The fine
adjustment knob works opposite of the coarse
adjustment knob—CLOCKWISE if too heavy and
COUNTERCLOCKWISE if too light.
Taking a Weight Measurement
1. Once the chair weight has been zeroed out and the
display reads “0,” have the patient sit on the chair.
2. The moving dashes will lock in and display the
patient’s actual weight.
3. Weight measurement should automatically be
displayed on the control panel box console.
• Measurement automatically defaults to pounds.
If kilograms are required, push the Kilos switch.
• If a reweigh is required, depress the Zero switch.
4. Excessive movement may prevent a repeatable
reading. In this case, a series of moving dashes
continues to appear on the console rather than a
weight reading. If moving dashes persist, activate the
“Average Lock” by depressing the appropriate Pounds
or Kilos switch to obtain an average reading of the
patient’s weight.
Note: This reading is now an average of weights that
the computer calculates.
5. After weight measurement is obtained and recorded,
have the patient stand up off the chair and step away
from the scale.
6. Depress the On/Off switch to turn the scale off.
CARE AND MAINTENANCE
Proper care and cleaning of all Tanita Corporation scales
and accessories is essential to ensure a long life of
accurate and effective operation. In addition to routine
cleaning, include a regular check of all structural
apparatus to ensure stability.
Cleaning
Disconnect scale from 120 VAC before cleaning.
1. All external surfaces can be wiped clean with a damp
cloth. Mild soap and water solution may be used. Wipe
unit dry with a clean, soft cloth.
2. DO NOT immerse control panel box into cleaning or
other liquid solutions.
3. DO NOT use isopropyl alcohol or other solutions to
clean surface of control panel box.
4. Check the overall appearance of the whole scale for
any obvious damage, wear and tear. Inspect the AC
cord and adapter for cord cracking or fraying or for
broken or bent prongs.
5
6
TROUBLESHOOTING
The following guide will help you to solve
common problems:
TRANSPORTING AND STORING
See Fig. 5 for visual assistance.
1. Unplug the adapter
from the outlet, then
unscrew it from the
electronic control
box and set the
adapter aside.
2. Slide the adjustable
rail to its widest setting.
3. Loosen the locking screw
and slide it off the black tabs.
4. Slowly lift the scale by the handle.
Avoid letting the rails bang together.
5. Wrap an elastic cord (64010) around each end of
the rails and hook the cord ends together.
6. Unscrew the scale cable from the control box and
firmly place the control panel box on the velcro tape
of the center column. Wrap the cable around the
center column above the control panel box and secure.
7. The scale is now ready for transportation or storage.
8. Remember to keep the adapter with the scale.
9. For additional convenience and protection of your
portable wheelchair scale, a scale storage bag is
available from your Tanita representative.
KILO
S
O
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O
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K
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Fig. 5
PROBLEM
Incorrect patient
weight readings
Patient weight readings
consistently too high
or too low
Display flashes “Lo-b”
SOLUTION
A. Platform is too low and hitting platform feet or
carpet. Increase platform height. See “Leveling
the Platform” on page 2.
B. Person, other than person being weighed,
is touching or leaning on scale handlebar
C. Weight of wheelchair or chair is not taken into
account. See “Operating Instructions” on page 4.
D. Platform is not level. See “Leveling the Platform”
on page 2.
Check scale calibration and calibrate if necessary.
See “Calibration” on page 5.
Recharge battery. See “Charging the Battery” on
page 3.
Qty Part Description Location
RES. CF 3.9K 1/4W 5% R1
RES. CF 2.7 1/4W 5% R2
RES. CF 1K 1/4W 5% R3
RES. MOX .47 1W 5% R4
RES. CF 1K 1/4W 5% R5
RES. CF 120 1/4W 5% R6
RES. CF 22 1/4W 5% R7
RES. CF 27K 1/4W 5% R8
RES. CF 27K 1/4W 5% R9
RES. CF 27K 1/4W 5% R10
RES. CF 27K 1/4W 5% R11
RES. CF 10 1/4W 5% R12
RES. CF 560 1/4W 5% R13
RES. CF 560 1/4W 5% R14
RES. CF 1K 1/4W 5% R15
RES. CF 27K 1/4W 5% R16
RES. CF 2.2K 1/4W 5% R17
RES. CF 33K 1/4W 5% R18
RES. CF 33K 1/4W 5% R19
RES. CF 470K 1/4W 5% R20
RES. CF 3.9K 1/4W 5% R21
RES. CF 33K 1/4W 5% R22
RES. CF 33K 1/4W 5% R23
RES. CF 33K 1/4W 5% R24
RES. CF 3.9K 1/4W 5% R25
RES. CF 3.9K 1/4W 5% R26
RES. CF 150K 1/4W 5% R27
RES. CF 15K 1/4W 5% R28
RES. CF 33K 1/4W 5% R29
RES. CF 68K 1/4W 5% R30
RES. CF 33K 1/4W 5% R31
RES. CF 33K 1/4W 5% R32
SELECTED VALUE R33
RES. MF 324K 1/4W 1% R34
RES. MF 402K 1/4W 1% R35
RES. MF 402K 1/4W 1% R36
RES. CF 2.2K 1/4W 5% R37
RES. CF 10K 1.4W 5% R38
RES. CF 3.3M 1/4W 5% R39
RES. CF 10K 1.4W 5% R40
*RES. MF 402K 1/4W 1% R41
*RES. MF 402K 1/4W 1% R42
RES. CF 27K 1/4W 5% R43
RES. MF 4.02K 1/4W 1% R44
RES. MF 4.02K 1/4W 1% R45
RES. CF 27K 1/4W 5% R46
RES. CF 15K 1/4W 5% R47
RES. MF 2.00K 1/4W 1% R48
RES. MF 9.31K 1/4W 1% R49
POT 1K 1 TURN VR1
POT 25K 20 TURN VR2
CAP ELE 470UF 25V C1
CAP ELE 4.7UF 50V C2
CAP TANT 1UF 35V C3
CAP CER NPO 22PF 50V C4
CAP CER 100PF 50V C5
CAP ELE 47UF 25V C6
CAP ELE 470UF 25V C7
CAP CER 1UF 35V C8
CAP MY .47UF 100V C9
CAP ELE .47UF 16V C10
CAP ELE 100UF 25V C11
CAP ELE 470UF 25V C12
CAP MONO CER .22PF 50V C13
CAP ELE 4.7UF 50V C14
CAP TAN 1UF 25V C15
CAP PS AX .0047UF 50V C16
CAP CER .001UF 50V C17
CAP MONO CER .1UF 25V C18
CAP MONO CER .1UF 25V C19
CAP PC AX .1UF 100V C20
CAP PC AX .1UF 100V C21
Qty Part Description Location
CRYSTAL 6.0 MHz C22 X1
OPTICAL 7-SEG.-RED MAN 4710A D1
OPTICAL 7-SEG.-RED MAN 4710A D2
OPTICAL 7-SEG.-RED MAN 4710A D3
OPTICAL 7-SEG.-RED MAN 4710A D4
IC SOCKET 14 PIN LOW-PRO D1
IC SOCKET 14 PIN LOW-PRO D2
IC SOCKET 14 PIN LOW-PRO D3
IC SOCKET 14 PIN LOW-PRO D4
OPTICAL DISCRETE-RED LT4223 D5
OPTICAL DISCRETE-RED LT4223 D6
RES. NETWORK 47 RN1
TRANS. PNP PWR 2N6728 Q1
TRANS. PNP PWR 2N6728 Q2
TRANS. PNP PWR 2N6728 Q3
TRANS. PNP PWR 2N6728 Q4
TRANS. PNP PWR TIP32 Q5
TRANS. NPN GEN MPS3704 Q6
TRANS. PNP PWR TIP32 Q7
TRANS. PNP GEN MPS3702 Q8
TRANS. NPN GEN MPS3704 Q9
TRANS. NPN GEN MPS3704 Q10
TRANS. NPN GEN MPS3704 Q11
TRANS. NPN GEN MPS3704 Q12
TRANS. NPN GEN MPS3704 Q13
TRANS. NPN GEN MPS3704 Q14
TRANS. NPN GEN MPS3704 Q15
TRANS. NPN GEN MPS3704 Q16
TRANS. NPN GEN MPS3704 Q17
TRANS. NPN GEN MPS3704 Q18
TRANS. NPN GEN MPS3704 Q19
TRANS. NPN GEN MPS3704 Q20
IC SOCKET 16 PIN J1
HEADER 2PIN .156C J2
HEADER 2PIN .156C J3
2 HEADER 3PIN .100C J4
HEADER 5PIN .156C J5
DIODE SIGNAL 1N4148 CR1
DIODE ZENER 9.1V 1N4739A CR2
DIODE REC 600V 1N4005 CR3
DIODE REC 600V 1N4005 CR4
DIODE REC 600V 1N4005 CR5
DIODE REC 600V 1N4005 CR6
DIODE SIGNAL 1N4148 CR7
DIODE REC 600V 1N4005 CR8
DIODE REC 600V 1N4005 CR9
DIODE REC 600V 1N4005 CR10
DIODE REC 600V 1N4005 CR11
DIODE REC 600V 1N4005 CR12
DIODE REC 600V 1N4005 CR13
CIODE SIGNAL 1N4148 CR14
2 IC REGULATOR 5V 7805 U1
IC REGULATOR 5V 7805 U2
IC MICROPROCESSOR 8748 U3
IC DUAL OP-AMP LM358N U4
IC HEX INVERT BUFF CD4049UBE U5
IC QUAD BILAT SW CD4016BE U6
IC DUAL OP-AMP LM358N U7
IC OP-AMP ICL7652CPD U8
IC DUAL COMPARATOR LM393N U9
IC SOCKET 40PIN U3
CABLE ASMBLY 16 PIN DRB TO
DIP 15 INCH J1
HEADER 6PIN .100C J2
RES. FILM 120 1/4W 5% R1
RES. FILM 120 1/4W 5% R2
TRANS. NPN GEN MPS 3704 Q1
HEAT SINK TO-220 Q7
4 SCREW, 4-40 X 3/8
4 NUT, 4-40 KEPS
3 JUMPER .6 22GA.
PCB SCALE DISPLAY
PARTS LIST
COMPUTER BOARD
Description Part No.
Display Board with cable 63663
Keypad 63911
3-Prong Jack 63894
5-Prong Jack 63932
Elastic Cord 64010
Leveling Feet 63879
Rubber Mat 64013
R4 63878
7 Segment Display 63999
Tr ansformer Cable 63826
Locking Screw & Carriage Bolt 64012
Shipping Carton 63989
* Value may change depending on gain requirements of scale model
Qty Part Description
1RES.CF 120 1/4W 5%
1RES. CF 10K 1/4W 5%
1 TRANS. NPN GEN MPS3704
2 LED DISCRETE T-1 3/4 RED
4 7-SEG DISPLAY
4 IC SOCKET, 14 PIN
1 HEADER, 6 PIN .100C RT
3 JUMPER, .6 IN 22ga
1 RIBBON CABLE, 16 COND
DISPLAY BOARD
PARTS AND ACCESSORIES
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WARRANTY
Tanita Corporation (“Tanita”) warrants that for a period of three years from the date of
purchase, this product will be free from defects in material and workmanship. This
warranty covers all components of this scale, with the exception of the AC adapter.
The AC adapter is warrantied for one year. Tanita, at its option, will repair or replace this
product or any component of the product found to be defective during the warranty
period. Replacement will be made with a new or remanufactured product or component.
If the product is no longer available, replacement may be made with a similar product of
equal or greater value. This is your exclusive warranty.
This warranty is valid for the original purchaser from the date of initial purchase and is
not transferable. Tanita dealers, service centers, or retail store outlets selling Tanita
products do not have the right to alter, modify or in any way change the terms and
conditions of this warranty.
The warranty does not cover normal wear of parts or damage resulting from negligent
misuse of the product. Further, the warranty does not cover Acts of God, such as fire,
flood, hurricanes, and tornadoes.
Tanita shall not be liable for any incidental or consequential damages caused by the
breach of an express or implied warranty or condition. Except to the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a particular purpose
is limited in duration to the duration of the above warranty. Tanita disclaims all other
warranties or conditions, express or implied statutory or otherwise. Some provinces or
jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages or limitation on how long an implied warranty lasts, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state or province to province.
How to Obtain Warranty Service
Call (877) 682-6482 to obtain a Return Authorization for warranty service. Then, send
the product with proof of purchase included. Ship with freight and insurance prepaid to:
Tanita Corporation of America Inc.
Attn: R/A #______
102 Progress Drive
Saukville, WI 53080
Make certain that your scale is properly packed to avoid damage in transit to the
factory. If your scale is not covered by warranty, or has been damaged, an estimate
of repair costs or replacement costs will be provided to you for approval prior to
servicing or replacing.
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Tanita Corporation of America, Inc.
2625 South Clearbrook Drive
Arlington Heights, IL 60005
Toll Free: (877) 682-6482
Direct: (847) 640-9241
Fax: (847) 640-7978
© 2003 Tanita
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