TANDBERG 8000 MXP User Manual

User Manual

Software version F4

D13353.06

March 2006

This document is not to be reproduced in whole or in part without permission in writing from:

TANDBERG 8000 MXP

CAUTION!

Avoid displaying the same images continuously over a long period of time on the monitors.

Displaying the same images such as still images for a long time may cause after-image lagging. This may occur in the following two cases:

1. After image lagging due to remaining electrical load

When image patterns with very high peak luminance are displayed for more than 1 minute, after-image lagging may occur due to the remaining electric load. The after-images remaining on the screen will disappear when moving images are displayed. The time for the after-images to disappear depends on the luminance of the still images and the time they had been displayed.

2. After-image lagging due to sticking

When images of the same pattern are displayed continuously for several hours or displayed for a short period of time every day, after-images may remain on the screen due to the sticking of the fluorescent materials. In this case, these images may decrease if moving images are displayed after them, but basically they will not disappear.

Solving after-image lagging problems

If you have got after-image lagging on your monitors, you can reduce the problem to an acceptable level by displaying a white image on the monitors for a few hours. This can be accomplished by focusing the camera towards a white paper and setting maximum brightness. See the ‘User Manual’ for details.

NOTE: Warranty may be invalidated if the precautions listed above are not followed.

Trademarks and Copyright

User Manual

All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.

Third Party Software

Amended / Expanded Copyright notices for third-party software on the TANDBERG MXP systems are listed below:

Full copies of the licenses and warranty statements are located on the product CD in the the license files directory.

The non-commercial third party code is distributed in binary form under the terms of non-copyleft style open source licenses such as BSD, Artistic or MIT/X Consortium.

The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non-copyleft commercial code.

In accordance with section (3) of the GNU General Public License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at

www.tandberg.net or the “contact us” section of this manual. Please provide USD

10.00 for media and shipping.

Agfa

Contains iType™ from Monotype Imaging Corporation.

CMU-SNMP

X Consortium License.

Dropbear - an SSH2 server

open source license.

iii

TANDBERG 8000 MXP

eCos

Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved. (c) UNIX System Laboratories, Inc. All or some portions of this file are derived from material licensed to the University of California by American Telephone

and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories, Inc.

Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. * All rights reserved. Copyright (c) 2000 Brian Somers <brian@Awfulhak.org> Copyright (c) 1998 The NetBSD Foundation, Inc. * All rights reserved. Copyright (c) 1997 Niklas Hallqvist. All rights reserved. Copyright (c) 1988 Stephen Deering. Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved. This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University. Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under

the terms of the GNU General Public License with a non-copyleft exception which allows static links to non-copyleft programs.

ExPat XML Parser:

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consortium style open

source license

ICU

ICU is distributed under the terms of the ICU license, which is a MIT/X Consortium style license.

OpenSSL

(http://www.openssl.org/)" Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses, which are both BSD style open source

licenses.

User Manual

snprintf

Copyright 1999, Mark Martinec. mark.martinec@ijs.si All rights reserved Snprintf is distributed under the terms of the snprintf license, which is a Frontier Artistic style open source license. A standard copy of snprintf can be located at the author’s web site: http://www.ijs.si/software/snprintf/

xSupplicant (wpa_supplicant) 802.1x

Disclaimer

The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to

and structure of this document.

TANDBERG 8000 MXP

Environmental Issues

TANDBERG visual communication products significantly reduce the need for travel and thereby help reduce various types of pollution. TANDBERG recommends the use of low energy peripherals, such as EnergyStar™ monitors. Thank you for buying a TANDBERG product.

Battery handling

The batteries for the Remote Control are Long Life Alkaline batteries, which mean you will need fewer batteries, further benefiting the environment. Please follow the guidelines on the packing material for handling and disposal instructions for the batteries.

Waste handling

This TANDBERG product contains no consumables that require disposal. You should retain the packaging materials in case future shipment is necessary. Please contact your local authorities for information on waste handling and recycling regulations for electronic p roducts

Production of products

Our factories employ the most efficient environmental methods for reducing waste and pollution. Our designers do their best to ensure TANDBERG products are highly recyclable.

Digital User Manuals

TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version. Instead of a range of different user manuals, there is now one CD which can be used with all TANDBERG MXP products. The CD contains a variety of supported languages. The environmental benefits of digital manuals are significant, from saving paper, to reduced weight for shipping. Even the CD itself is recyclable. Not only are they more ecological, digital manuals are more user friendly. A simple web-based search feature helps users directly access the information they need. In addition, this TANDBERG video system now has an intuitive on-screen help function, which provides a range of useful features and tips. If desired, the user manuals on the CD can still be printed locally.

Operator Safety Summary

User Manual

For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.

Equipment Markings

The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltages” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electrical shock. The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions accompanying the equipment.

Warnings

 Water and moisture - Do not operate the equipment under or near water - for example

near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool or in areas with high humidity.

 Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not

use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

 Ventilation - Do not block any of the ventilation openings of the apparatus. Install in

accordance with the installation instructions. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce h eat.

 Grounding or Polarization - Do not defeat the safety purpose of the polarized or

grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician.

 Power-Cord Protection - Route the power cord so as to avoid it being walked on or

pinched by items placed upon or against it, paying particular attention to the plugs, receptacles, and the point where the cord exits from the apparatus.

 Attachments - Only use attachments as recommended by the manufacturer.  Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or

table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

 Lightning - Unplug this apparatus during lightning storms or when unused for long periods

of time.

vii

TANDBERG 8000 MXP

 ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger

telecommunication line cord.

 Servicing - Do not attempt to service the apparatus yourself as opening or removing

covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

 Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to

qualified personnel under the following conditions:

 When the power cord or plug is damaged or frayed  If liquid has been spilled or objects have fallen into the apparatus  If the apparatus has been exposed to rain or moisture  If the apparatus has been subjected to excessive shock by being dropped, or the

cabinet has been damaged

 If the apparatus fails to operate in accordance with the operating instructions

viii

User Manual

If you have any questions, comments or suggestions, please see the

www.tandberg.net.

It is also possible to send a fax or mail to the attention of: Product and Sales Support

TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234

Online Support section at

TANDBERG 8000 MXP

Table of Contents

1 Introduction............................................................................................................................... 1

1.1 At a Glance ............................................................................................................................ 4

1.2 Menu Structure ...................................................................................................................... 8

2 Installation .............................................................................................................................. 10

2.1 Unpacking and Mounting.....................................................................................................11

2.2 Connecting Cables............................................................................................................... 13

2.3 Monitor Configuration........................................................................................................... 14

2.4 System Configuration........................................................................................................... 16

3 General Use ........................................................................................................................... 19

3.1 The Welcome Screen .......................................................................................................... 20

3.2 Using the Remote Control.................................................................................................... 21

3.2.1 Navigation................................................................................................................ 25

3.2.2 Selfview.................................................................................................................... 26

3.2.3 Layout...................................................................................................................... 28

3.2.4 Mic Off...................................................................................................................... 29

3.2.5 Volume + and -......................................................................................................... 30

3.2.6 Number and Letter keys........................................................................................... 31

3.2.7 Touch Tones............................................................................................................ 32

3.3 On-screen Indicators............................................................................................................ 33

3.4 Using the Menu.................................................................................................................... 35

3.5 Make a Call.......................................................................................................................... 37

3.5.1 Place Video Call....................................................................................................... 38

3.5.2 Place Telephone Call............................................................................................... 39

3.5.3 Add Call ................................................................................................................... 40

3.5.4 Call Settings............................................................................................................. 42

3.5.5 Streaming................................................................................................................. 43

3.6 Answer an incoming call...................................................................................................... 45

3.7 End Call................................................................................................................................ 46

3.8 Standby................................................................................................................................ 47

3.8.1 Delay Standby for 1 hour......................................................................................... 48

3.8.2 Delay Standby for 3 hours....................................................................................... 49

3.8.3 Do Not Disturb ......................................................................................................... 50

3.9 Phone Book ......................................................................................................................... 51

3.9.1 Call Log.................................................................................................................... 52

3.9.2 My Contacts............................................................................................................. 53

3.9.3 Global Contacts ....................................................................................................... 60

3.10 Camera Control.................................................................................................................. 64

3.10.1 Move Camera .......................................................................................................... 65

3.10.2 Far End Control........................................................................................................ 66

3.10.3 Camera Presets....................................................................................................... 67

3.10.4 TANDBERG Tracker................................................................................................ 68

3.10.5 Picture Control......................................................................................................... 69

3.10.6 Camera Tracking ..................................................................................................... 70

3.11 Presentation....................................................................................................................... 71

3.11.1 Presentation Key...................................................................................................... 72

3.11.2 Presentation Menu................................................................................................... 73

3.11.3 PC Presenter (DVI/VGA Input)................................................................................ 74

3.11.4 PC Soft Presenter and VNC.................................................................................... 75

3.11.5 Dual Stream (DuoVideoTF/H.239)............................................................................ 76

3.11.6 Take New Snapshot................................................................................................. 77

User Manual

3.11.7 Display Snapshot..................................................................................................... 78

3.12 Conference Services.......................................................................................................... 79

3.12.1 Request Floor and Release Floor............................................................................ 82

3.12.2 Conference Layout................................................................................................... 83

3.12.3 Terminal Names....................................................................................................... 84

3.12.4 Chair Control............................................................................................................ 85

3.12.5 Assign Floor and Release Floor from Participant.................................................... 86

3.12.6 View Site and End View........................................................................................... 87

3.12.7 Disconnect Participant............................................................................................. 88

3.12.8 Terminate Meeting................................................................................................... 89

3.12.9 More about MultiSite (embedded MCU).................................................................. 90

3.13 Control Panel..................................................................................................................... 92

3.13.1 Diagnostics .............................................................................................................. 93

3.13.2 System Information.................................................................................................. 94

3.13.3 Channel Status ........................................................................................................ 95

3.13.4 Call Status................................................................................................................ 97

3.13.5 System Selftest........................................................................................................ 98

3.13.6 View Administrator Settings..................................................................................... 99

3.13.7 IP Address Conflict Check..................................................................................... 103

3.13.8 Warnings................................................................................................................ 104

3.13.9 Text Chat ............................................................................................................... 106

3.13.10 Audio Demo....................................................................................................... 107

3.13.11 Administrator Settings ....................................................................................... 108

3.13.12 Restart............................................................................................................... 109

3.13.13 User Guide ........................................................................................................ 110

4 Administrator Settings.......................................................................................................... 111

4.1 General Settings................................................................................................................ 112

4.1.1 Language............................................................................................................... 113

4.1.2 System Name ........................................................................................................ 114

4.1.3 International Name................................................................................................. 115

4.1.4 Auto Answer........................................................................................................... 116

4.1.5 Phone Book Settings ............................................................................................. 117

4.1.6 External Services Settings..................................................................................... 118

4.1.7 Permissions ........................................................................................................... 119

4.1.8 Screen Settings...................................................................................................... 121

4.1.9 Software Options ................................................................................................... 127

4.1.10 Date and Time Settings ......................................................................................... 128

4.2 Menu Settings.................................................................................................................... 129

4.2.1 Input Editor Language............................................................................................ 130

4.2.2 Menu Timeout In Call............................................................................................. 131

4.2.3 Menu on TV ........................................................................................................... 132

4.2.4 Menu on PC........................................................................................................... 133

4.2.5 Balloon Help........................................................................................................... 134

4.2.6 Administrator Password......................................................................................... 135

4.2.7 Kiosk Mode Settings.............................................................................................. 136

4.2.8 Startup ................................................................................................................... 139

4.2.9 Icons....................................................................................................................... 141

4.3 Presentation Settings......................................................................................................... 142

4.3.1 Presentation Start.................................................................................................. 143

4.3.2 H.239 ..................................................................................................................... 144

4.3.3 Startup Video Source............................................................................................. 145

4.3.4 Presentation Source .............................................................................................. 146

4.3.5 Snapshot Source ................................................................................................... 147

4.3.6 Auto-Display Snapshot.......................................................................................... 148

4.3.7 PIP Appearance..................................................................................................... 149

4.3.8 PIP Placing ............................................................................................................ 150

TANDBERG 8000 MXP

4.3.9 VNC Settings ......................................................................................................... 151

4.4 Call Quality......................................................................................................................... 152

4.4.1 Video Algorithm...................................................................................................... 153

4.4.2 Audio Algorithm...................................................................................................... 154

4.4.3 AAC-LD 128kbps (stereo audio)............................................................................ 155

4.4.4 Natural Video......................................................................................................... 156

4.4.5 Max Upstream Rate (kbps).................................................................................... 157

4.4.6 Video Quality.......................................................................................................... 158

4.4.7 Default Call Settings .............................................................................................. 161

4.5 Audio.................................................................................................................................. 164

4.5.1 Inputs ..................................................................................................................... 165

4.5.2 Outputs .................................................................................................................. 169

4.5.3 Echo Control.......................................................................................................... 171

4.5.4 Stereo Settings ...................................................................................................... 172

4.5.5 Audio Levelling (AGC) ........................................................................................... 174

4.5.6 Alert Tones and Volume ........................................................................................ 175

4.6 Video.................................................................................................................................. 176

4.6.1 Camera Tracking Mode ......................................................................................... 177

4.6.2 MCU Status Line.................................................................................................... 178

4.6.3 Floor to Full Screen................................................................................................ 179

4.6.4 Web Snapshots...................................................................................................... 180

4.6.5 MultiSite Picture Mode........................................................................................... 181

4.6.6 Video Name........................................................................................................... 183

4.7 Security.............................................................................................................................. 184

4.7.1 Encryption.............................................................................................................. 185

4.7.2 Encryption Mode.................................................................................................... 186

4.7.3 Passwords ............................................................................................................. 187

4.8 Network.............................................................................................................................. 188

4.8.1 ISDN/External/Leased E1/T1................................................................................. 189

4.8.2 LAN Settings.......................................................................................................... 199

4.8.3 Network Profiles..................................................................................................... 216

4.8.4 Data Port................................................................................................................ 217

4.8.5 Restore Default Settings........................................................................................ 218

5 Peripheral Equipment........................................................................................................... 219

5.1 Interfaces ........................................................................................................................... 220

5.1.1 Video...................................................................................................................... 220

5.1.2 Audio...................................................................................................................... 224

5.1.3 Network.................................................................................................................. 226

5.1.4 Data port................................................................................................................ 231

5.2 Document Camera............................................................................................................. 232

5.3 DVD / VCR......................................................................................................................... 233

5.4 Additional Cameras............................................................................................................ 234

5.5 Additional Microphones...................................................................................................... 235

5.6 The TANDBERG DNAM and Speakers............................................................................. 237

5.7 Stereo Speaker Kit............................................................................................................. 241

5.8 Telephone Add-On............................................................................................................. 243

5.9 Dual Monitor....................................................................................................................... 244

5.10 XGA Monitors and Projectors .......................................................................................... 245

5.11 VESA Display Power Management................................................................................. 246

5.12 Digital Monitor Power Management................................................................................. 247

5.13 Extended Display Identification Data (EDID)................................................................... 248

6 Appendices........................................................................................................................... 250

6.1 Appendix 1......................................................................................................................... 251

6.2 Appendix 2......................................................................................................................... 254

6.3 Appendix 3......................................................................................................................... 257

6.4 Appendix 4......................................................................................................................... 258

xii

User Manual

6.5 Appendix 5......................................................................................................................... 260

6.6 Appendix 6......................................................................................................................... 263

6.7 Appendix 7......................................................................................................................... 264

6.8 Appendix 8......................................................................................................................... 265

6.9 Appendix 9......................................................................................................................... 266

6.10 Appendix 10..................................................................................................................... 267

6.11 Appendix 11..................................................................................................................... 268

6.12 Appendix 12..................................................................................................................... 271

6.13 Appendix 13..................................................................................................................... 273

6.14 Appendix 14..................................................................................................................... 274

6.15 Appendix 15..................................................................................................................... 276

6.16 Appendix 16..................................................................................................................... 282

6.17 Appendix 17..................................................................................................................... 283

7 Glossary ............................................................................................................................... 284

8 Index..................................................................................................................................... 293

xiii

1 Introduction

The TANDBERG 8000 MXP provides high-end performance features, large monitors and precision audio. This creates a collaborative meeting environment for medium to large-sized meeting rooms.

Audio Quality

High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.

The Digital Natural Audio Module

(DNAM), specifically designed for videoconferencing, provides higher fidelity sound for more natural sounding spoken-word. The DNAM features 250W of power.

Users can record and send stereo audio from stereo presentation and playback sources using PCs, DVDs and VCRs using the proper cables.

NEW Eliminate disturbance from GSM mobile phones and Blackberry devices

Video Quality

Features which ensure high quality video include:

 Natural Video

which provides a 60 fields per second true interlaced picture.

 Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.  SXGA input and 2 x XGA output through DVI-I (analog or digital).  WAVE II (Wide Angle View) Camera that delivers the widest angle of view in the industry.  H.264 video compression up to 2Mbps.  Support for native 16:9 Wide XGA monitors by increasing the resolution to 1280x768

(WXGA).

NEW High Definition (HD) Support on all TANDBERG MXP systems with a DVI input

and output

NEW High quality video and native 16:9 formats

Network

The system supports videoconferencing via both IP and ISDN networks. The bandwidth capabilities are:

 up to 4Mbps* on IP  up to 2Mbps* on ISDN  up to 6Mbps* IP in MultiSite.  SIP support, for both point-to-point and MultiSite*.

If channels are dropped during a videoconferencing session, downspeeding

automatically

maintains connections without interruption.

TANDBERG 8000 MXP

Security

Secure Conference

provides embedded encryption for both Point-to-Point and MultiSite call and

ensures both privacy and security. The system is delivered with integrated Expressway™ firewall traversal technology. When used

together with a TANDBERG Border Controller it enables:

 Secure and seamless traversal of ANY firewall.  No missing features when traversing the firewall – works with H.264, MPEG4 audio,

encryption.

 Outside systems, such as home office s, to be part of the enterprise dial plan.  Dialing to systems by URI, e.g. user@company.com.

NEW H.460, ITU Standardized firewall traversal, support NEW High security network authentication (802.1x)

MultiSite*

The optional embedded MultiSite

functionality can connect up to 6 video sites and 5 audio sites. Embedded MultiSite supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The optional embedded MultiSite functionality supports any combination of ISDN and IP participants in a conference (up to the total).

Superior quality and reliability in MultiSite calls is ensured by the systems support for:

 DuoVideo/H.239 to provide for presenting full PC resolution information  AES and DES encryption to provide security  H.264 video algorithm to provide the best video at all bandwidths

 Rate matching  Transcoding

to support different call rates for all sites in a MultiSite

to support different protocols for all sites in a MultiSite.

The TANDBERG videoconferencing system can also be used as an audio telephone bridge (assuming ISDN connection(s)).

Presentations

The Natural Presenter Package* (NPP) makes it possible to include PC presentations in videoconferences and comprises:

 Digital Clarity  Duo Video

which transmits exceptionally high-quality, native resolution video.

/H.239 which allows participants at the far end to simultaneously watch a presenter on one screen and a live PC presentation in native resolution on a second monitor (up to SXGA on compatible monitors).

 PC Presenter

which allows a PC connection via standard DVI/VGA cable supporting up

to SXGA resolution.

 PC SoftPresenter

which shows PC images via a LAN connection supporting XGA

resolution.

 Auto Layout to automatically choose the best layout for the call.  PC Zoom which allows the native resolution PC image to be zoomed in/out with the

remote control to get SXGA resolution.

Users can display video and presentations in the best layout based on the situation. Supported screen layouts are:

 Picture in Picture (PiP)

Installation

 Picture outside Picture (PoP)  Side by Side

User interfaces

A web-interface to the codec provides:

 System management, diagnostics and software uploads.  Text chat/closed captioning.  Unicast Streaming – which allows broadcasting of audio/video via an IP network to a

single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.

The On-Screen Menu:

 Provides an easy interface for first-time users with symbols and descriptions.  Builds upon the familiar current interface.

NEW Enhanced language support with Asian and non-Latin character text input in the

menu for local language system names

NEW Support for new optional remote control

 improved usability  separate ordering

NEW Simplified on-screen menu, Kiosk Mode, for special purposes

The remote control has a simplified look and feel, an auto system wake-up when picked up, and large, easy-to-read keys.

Interoperability

The TANDBERG 8000 MXP is worldwide compatible with other ITU standards-based videoconferencing systems from many other vendors worldwide.

* - optional feature. To check which options are installed, select Control Panel – Diagnostics - System Information in the menu.

- TANDBERG First

TANDBERG 8000 MXP

1.1 At a Glance

WAVE II Camera

The main camera is mounted on top of the product. The main camera includes a high quality color camera with a fast pan/tilt/zoom action. The main camera is controlled by the system’s infrared remote control and operates pan/tilt, focus and zoom. Up to fifteen camera positions can be pre-stored using Camera Presets.

Installation

Monitors

The main monitor displays the far-end and near-end videoconferencing sites in addition to the menus and video from connected video sources. The second monit or displays selfview, Snapshots and Duo Video.

Codec

The codec is the heart of the system. Its main task is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information - the name codec comes from a combination of the two wo rds compression and decompression.

Remote Control

The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote control will automatically wake up the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control.

The reach of the remote control signal is 20 meters. For users sitting in an open plan office, this can cause problems. Use the little, white switch placed under the batteries to change the reach of the signal from 20 meters to 2 meters. This will prevent you from unintentionally controlling another video system, when you control your own system.

TANDBERG 8000 MXP

Microphone

The high quality table microphone is designed to be placed on a table during a videoconference. Up to three microphones can be connected. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far end at approximately the same level.

Digital Natural Audio Module

The Digital Natural Audio Module (DNAM) is designed to enhance the audio quality during a videoconference. The DNAM provides natural sounding audio, as if the person or another sound source in the conference is present in the same room as you.

The DNAM is a frequency-compensated sound system optimized for voice and other sounds that appears in modern videoconferencing. It is designed and dedicated specifically for videoconferencing requirements. The use of the highest quality speaker elements as well as proper amplifier- and software techniques minimizes signal distortion.

The system will automatically detect the DNAM and optimize the audio output. Once detected the audio output will be in digital format (S/PDIF). The DNAM supports both analog and digital input.

The DNAM amplifier is mounted in the bottom of the speaker cabinet.

TANDBERG Tracker

The tracker is a small infrared remote control device made to steer the camera to any desired location within the room. Typically, several trackers would be used with each system.

Each tracker has two buttons:

 One Single person button to point the camera at a

specific person/location.

 One Group button to point the camera at all

participants.

Beneath the battery in the tracker, there is a switch, which can be set to 16 different positions between 0 and F. For camera preset 10 to 15, the numbers A to F should be selected.

For more information, contact your local TANDBERG representative.

Installation

TANDBERG 8000 MXP

1.2 Menu Structure

The menu structure is divided into two parts. The Main Menu is available for all users and contains all the functionality of the system. The Administrator Menu contains all the settings of the system. The Administrator Settings are accessible from the Main Menu by selecting Control Panel and Administrator Settings. Making changes to the Administrator Settings will change the behavior of the system. The menu structure for Main Menu and Administrator Settings is shown below.

Installation

Note that the system features and menu settings may vary depending on network selection and software package.

TANDBERG 8000 MXP

2 Installation

Precautions:

 Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is

specifically designed for wet locations.

 Never touch uninstalled communication wires or terminals unle ss the telephone line has

been disconnected at the network interface.

 Use caution when installing or modifying communication lines.  Avoid using communication equipment (other than a cordless type) during an electrical

storm. There may be a remote risk of electrical shock from lightning.

 Do not use the communication equipment to report a gas leak in the vicinity of the leak.  Always connect the product to an earthed socket outlet.  The socket outlet shall be installed near to the equipment and shall be easily accessible.  Never install cables without first switching the power OFF.  1TR6 network type is not approved for connection directly to the telecommunications

network. This network type is only to be used behind a PABX.

 X.21 network type is not approved for connection directly to the telecommunications

network. This network type is only to be used together with already approved equipment, and is not meant for direct connections to the telecommunication networks.

 V.35/RS-449/RS-366 network type is not approved for connection directly to the

telecommunications network. This network type is only to be used together with already approved equipment, and is not intended for direct connection to the telecommunication networks.

This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC

2.1 Unpacking and Mounting

Installation

Unpacking the System

To avoid damage to the unit during transportation the system is delivered as separate components:

 Base  Monitor Frame  Two Plasma Monitors

Together with the Base you will find the monitor connector units, the monitor rear covers and the accessories box which will contain the following:

 W.A.V.E. II Camera  Three Table Microphones  Remote Control and Tracker with batteries  Cables  Documentation

Unpacking the Base

Due to the weight of the system, the base should be placed in its permanent location as soon as it is unpacked.

Unpacking and Installing the Monitor Frame

Lift the monitor frame out of the box. Do not remove the straps or packaging that are around the rack. Place the rack on top of the base. Make sure that the cables from the base do not get stuck in between. You will find 4 bolts sticking out at the rear end of the base. Use the 4 nuts to fasten the monitor frame in place. You can now remove the straps and packaging from the monitor frame.

IMPORTANT: Put your fingers in the holes on the side of the plastic cover and carefully flip down the plastic cover. Two persons should carry out this operation to avoid too much stress on the plastic cover. 4 hexagonal-shaped screws should be used to secure the monitor frame to the top of the Base. There are 2 holes located on each side. The front cover is made of plastic and should be treated with care.

Installing the monitor(s)

We recommend that there are 3 people present when installing the monitor(s):

 Remove the plastic plugs located on the back of the monitor(s). Check to see where the

holes in the monitor frame are located.

 Take the monitor(s) and place it (them) inside the monitor frame.  Secure each monitor with the 8mm hexagonal-shaped screws.  Remove the protective plastic film from the monitor front.  The monitor connector units should be mounted at the rear of each monitor. Please see

the instruction that comes with the connector (video) unit for correct installation.

TANDBERG 8000 MXP

Remember that there should be a gap on each side of the monitor. Be careful when removing the plastic film. Do not pull the plastic off the monitor at a 90º

angle as this may damage the screen. Instead you should remove the plastic film by pulling it parallel with the screen at a 180º angle.

Installing the camera

Take the camera and remove the plastic backing from the double-sided pads on the ba se of the unit. Place the camera centrally on top of the monitor, in line with the front of the screen. The camera should be aligned with the front edge of the monitor to ensure that the IR-sensor in the camera can pick up signals from the remote control.

2.2 Connecting Cables

Installation

All cables needed in standard configuration are connected to the system. Connect these cables to the other parts of the system:

1. Power cable

Connect the system power cable to an electrical distribution socket.

2. Monitor cables

Connect to the DVI input of each monitor the 1,5m DVI-DVI cable and the power cable. You will find the cables coiled up in the base. There will be a coil for each monitor. Switch on the monitors. Make sure that the cable marked "Main Monitor" is connected to the main monitor and that the cable marked "Dual Monitor" is connected to the dual monitor.

3. Microphone cable

Connect the microphone cables to the microphones.

4. Camera cable

Connect the camera and the camera cable.

5a. ISDN cables - using BRI interface

Connect the ISDN cables to the ISDN sockets (S/T-interface) provided by the service provider. The main number will be the number associated with the socket to which ISDN cable number 1 is connected. The system does not have a built-in network terminator. If the sockets provides an ISDN U-interface, an NT1 between the system and the ISDN line is needed, see Appendix

10.

5b. ISDN cable - using the PRI interface

If using the PRI interface, the E1/T1 cable should be connected to a CSU (Channel Service Unit). A CSU between the system and the PRI line from the network provider is needed, see

Appendix 8

5c. Other networks - using the External Network interface

If using other networks, please refer to chapter ISDN/External/Leased E1/T1

6. LAN cable

To use the system on LAN, connect a LAN cable from the ‘Ethernet’ connector on the system to the LAN.

and Appendix 9.

TANDBERG 8000 MXP

2.3 Monitor Configuration

Monitor configuration

Power up the system by using the power rail in the bottom of the base. Switch the system on by activating the power switch on the codec (located on the right hand side at the rear of the codec). A green light is shown (located in the center on the front of the codec). After the system has performed a self-test routine, the main menu will be displayed on the monitor.

If the system does not start, check the following:

 Check that the monitors are receiving power by looking at the right hand side. You should

see a red light. The monitor must have power in order to be switched on by the codec.

 Check that the codec has power and is switched on.  If there is still no signal on the monitor, press the 'Digital RGB (2)' button on the plasma

remote control in order to select the 'Digital RGB input (DVI-D)' on the monitor.

 Press the ‘Screen Size’ button on the plasma remote control in order to select which view

type is to be used on the monitor.

 Recommended view is FULL. This is a 16:9 mode that utilizes the full size of the monitor.

Point the plasma remote control towards the lower right of each monitor (where the IR sensor is located) in order to switch mode. For the second monitor, this must also be done for the 'Digital RGB input (DVI-D)' : Press ‘Digital RGB (2)’ to select this input, then 'Screen Size’ until the FULL view is shown.

Installation

IMPORTANT!

To allow the Plasma Monitors to be switched on/off by the system, they must be set to Power Save Mode:

 Press MENU on the Plasma Remote Control  Select SETUP  Set POWER MANAGEMENT: ON  Press MENU to remove the menu.

The SIGNAL FORMAT has to be changed to PC AUTO. Press MENU on the Plasma Remote Control:

 Select SET UP  Set SIGNAL FORMAT to PC AUTO

If SIGNAL FORMAT is not present, make sure that Codec Output is set to XGA by doing the following, using the TANDBERG remote control:

 Select ‘Control Panel - Administrator Settings - General - Screen Settings’.  Set VGA Out Quality to XGA 1024x768  Press 'Save' when done  Make sure to reset the VGA out Quality to Default after setting the SIGNAL FORMAT

to PC AUTO on Plasma Monitor.

Note that the following steps concerning monitor adjustment are important to avoid burn in on the plasma screen.

 Press MENU on the Plasma Remote Control  Select OPTION  Set ORBITER: ON  Set MASK CONTROL: ON  Press MENU to remove the menu.

The Orbiter will move the pixels 1 position vertically or horizontally every 8 minutes. The Mask control will prevent burn in when using picture formats not filling the whole screen.

The Pioneer menu-buttons are located on the right short-side of the monitor.

Securing the cables

It is important that the wires are secured inside the base so that they don’t get in the way of the covers, which are to be screwed on to the back. Attaching the back covers Screw the two back covers on to the base. The lower of the two covers should be attached first.

TANDBERG 8000 MXP

2.4 System Configuration

The system must be configured for each installation. Configuration settings can be made via the system menu. If an external IMUX or non-standard network is being used it may be necessary to configure any associated external equipment.

Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu. See General Use remote control.

General configuration:

1. Open the General Settings menu

Press OK/Menu to open the Main Menu, if not already displayed. Select Control Panel - Administrator Settings - General to open the General Settings menu.

for more information about how to use the menus and the

2. Language

Press OK in the Language field and select the desired language from the list.

3. System Name / International Name*

Enter a name in the System Name field using the number keys on the remote control, in the same way as with a mobile or cellular phone. Hold down the # key for one second to switch back and forth from numbers to alpha characters.

4. Auto Answer, Phone Book Settings, External Services Settings and Permissions

These settings may be left unchanged if no special needs are required. See chapter

General Settings

for more information.

+ 278 hidden pages

TANDBERG 8000 MXP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Introduction

1.1 At a Glance

1.2 Menu Structure

2 Installation

2.1 Unpacking and Mounting

2.2 Connecting Cables

2.3 Monitor Configuration

2.4 System Configuration