This document is not to be reproduced in whole or in part without permission in writing from:
TANDBERG 7000 MXP
CAUTION!
Avoid displaying the same images continuously over a long period
of time on the monitors.
Displaying the same images such as still images for a long time may cause after-image
lagging. This may occur in the following two cases:
1. After image lagging due to remaining electrical load
When image patterns with very high peak luminance are displayed for more than 1 minute,
after-image lagging may occur due to the remaining electric load. The after-images remaining
on the screen will disappear when moving images are displayed. The time for the after-images
to disappear depends on the luminance of the still images and the time they had been
displayed.
2. After-image lagging due to sticking
When images of the same pattern are displayed continuously for several hours or displayed
for a short period of time every day, after-images may remain on the screen due to the
sticking of the fluorescent materials. In this case, these images may decrease if moving
images are displayed after them, but basically they will not disappear.
Solving after-image lagging problems
If you have got after-image lagging on your monitors, you can reduce the problem to an
acceptable level by displaying a white image on the monitors for a few hours. This can be
accomplished by focusing the camera towards a white paper and setting maximum
brightness. See the ‘User Manual’ for details.
NOTE: Warranty may be invalidated if the precautions listed above are not followed.
ii
Trademarks and Copyright
User Manual
All rights reserved. This document contains information that is proprietary to TANDBERG. No part
of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or
by any means, electronically, mechanically, by photocopying, or otherwise, without the prior
written permission of TANDBERG. Nationally and internationally recognized trademarks and
trade names are the property of their respective holders and are hereby acknowledged.
Third Party Software
Amended / Expanded Copyright notices for third-party software on the TANDBERG MXP systems
are listed below:
Full copies of the licenses and warranty statements are located on the product CD in the the
license files directory.
The non-commercial third party code is distributed in binary form under the terms of non-copyleft
style open source licenses such as BSD, Artistic or MIT/X Consortium.
The product also has some binary code distributed under the terms of the GNU public license
with an exemption which allows static links to non-copyleft commercial code.
In accordance with section (3) of the GNU General Public License, copies of such code will be
provided upon request by contacting TANDBERG. Please contact us by using the Online Support
section at
www.tandberg.net or the “contact us” section of this manual. Please provide USD
10.00 for media and shipping.
Agfa
Contains iType™ from Monotype Imaging Corporation.
CMU-SNMP
Copyright 1988, 1989, 1991, 1992 by Carnegie Mellon University All Rights Reserved
CMU-SNMP is distributed under the terms of the CMU SNMP license, which is an open source license similar to a BSD or
X Consortium License.
Dropbear - an SSH2 server
Copyright (c) 2002,2003 Matt Johnston All rights reserved.
The Dropbear SSH2 server is distributed under the terms of the Dropbear License, which is a MIT/X Consortium style
open source license.
iii
TANDBERG 7000 MXP
eCos
eCos, the Embedded Configurable Operating System.
Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc.
Copyright (C) 2002, 2003 John Dallaway
Copyright (C) 2002, 2003 Nick Garnett
Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary
Thomas Copyright (C) 2002, 2003 Bart Veer
Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
(c) UNIX System Laboratories, Inc.
All or some portions of this file are derived from material licensed to the University of California by American Telephone
and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System
Laboratories, Inc.
Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. * All rights reserved.
Copyright (c) 2000 Brian Somers <brian@Awfulhak.org>
Copyright (c) 1998 The NetBSD Foundation, Inc. * All rights reserved.
Copyright (c) 1997 Niklas Hallqvist. All rights reserved.
Copyright (c) 1988 Stephen Deering.
Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved.
This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University.
Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under
the terms of the GNU General Public License with a non-copyleft exception which allows static links to non-copyleft
programs.
ExPat XML Parser:
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper
Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consortium style open
source license
ICU
ICU License - ICU 1.8.1 Copyright (c) 1995-2003 International Business Machines Corporation and others All rights
reserved.
ICU is distributed under the terms of the ICU license, which is a MIT/X Consortium style license.
OpenSSL
Copyright (c) 1998-2004 The OpenSSL Project. All rights reserved.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(http://www.openssl.org/)"
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved.
OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses, which are both BSD style open source
licenses.
iv
User Manual
snprintf
Copyright 1999, Mark Martinec. mark.martinec@ijs.si All rights reserved
Snprintf is distributed under the terms of the snprintf license, which is a Frontier Artistic style open source license.
A standard copy of snprintf can be located at the author’s web site: http://www.ijs.si/software/snprintf/
xSupplicant (wpa_supplicant) 802.1x
Copyright (c) 2002-2005, Jouni Malinen jkmaline@cc.hut.fi
xSupplicant is distributed under the terms of the xSupplicant license, which is a BSD style open source license.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to
change without prior notice, and should not be construed as a commitment by TANDBERG. The
information in this document is believed to be accurate and reliable; however TANDBERG
assumes no responsibility or liability for any errors or inaccuracies that may appear in this
document, nor for any infringements of patents or other rights of third parties resulting from its
use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG,
Norway. We are committed to maintain a high level of quality in all our documentation. Towards
this effort, we welcome you to
Contact us with comments and suggestions regarding the content
TANDBERG visual communication products significantly reduce the need for travel and thereby
help reduce various types of pollution. TANDBERG recommends the use of low energy
peripherals, such as EnergyStar™ monitors. Thank you for buying a TANDBERG product.
Battery handling
The batteries for the Remote Control are Long Life Alkaline batteries, which means you will need
fewer batteries, further benefiting the environment. Please follow the guidelines on the packing
material for handling and disposal instructions for the batteries.
Waste handling
This TANDBERG product contains no consumables that require disposal. You should retain the
packaging materials in case future shipment is necessary. Please contact your local authorities
for information on waste handling and recycling regulations for electronic p roducts
Production of products
Our factories employ the most efficient environmental methods for reducing waste and pollution.
Our designers do their best to ensure TANDBERG products are highly recyclable.
Digital User Manuals
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals
with a digital CD version. Instead of a range of different user manuals, there is now one CD which
can be used with all TANDBERG MXP products. The CD contains a variety of supported
languages. The environmental benefits of digital manuals are significant, from saving paper, to
reduced weight for shipping. Even the CD itself is recyclable. Not only are they more ecological,
digital manuals are more user friendly. A simple web-based search feature helps users directly
access the information they need. In addition, this TANDBERG video system now has an intuitive
on-screen help function, which provides a range of useful features and tips. If desired, the user
manuals on the CD can still be printed locally.
vi
Operator Safety Summary
User Manual
For your protection, please read these safety instructions completely before operating the
equipment and keep this manual for future reference. The information in this summary is intended
for operators. Carefully observe all warnings, precautions and instructions both on the apparatus
and in the operating instructions.
Equipment Markings
The lightning flash symbol within an
equilateral triangle is intended to alert the
user to the presence of uninsulated
“dangerous voltages” within the product’s
enclosure that may be of sufficient
magnitude to constitute a risk of electrical
shock.
The exclamation mark within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions
accompanying the equipment.
Warnings
Water and moisture - Do not operate the equipment under or near water - for example
near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool
or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not
use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water
for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in
accordance with the installation instructions. Never cover the slots and openings with a
cloth or other material. Never install the apparatus near heat sources such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce h eat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade or third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or
pinched by items placed upon or against it, paying particular attention to the plugs,
receptacles, and the point where the cord exits from the apparatus.
Attachments - Only use attachments as recommended by the manufacturer.
Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods
of time.
vii
TANDBERG 7000 MXP
ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
Servicing - Do not attempt to service the apparatus yourself as opening or removing
covers may expose you to dangerous voltages or other hazards, and will void the
warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to
qualified personnel under the following conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled or objects have fallen into the apparatus
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being dropped, or the
cabinet has been damaged
If the apparatus fails to operate in accordance with the operating instructions
viii
Contact us
User Manual
If you have any questions, comments or suggestions, please see the
www.tandberg.net.
It is also possible to send a fax or mail to the attention of:
Product and Sales Support
The TANDBERG 7000 MXP provides high-end performance features, large monitors and
precision audio. This creates a collaborative meeting environment for medium to large-sized
meeting rooms.
Audio Quality
High-performance audio provides a richer, more complete visual communication experience. The
MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.
TM
The Digital Natural Audio Module
(DNAM), specifically designed for videoconferencing, provides
higher fidelity sound for more natural sounding spoken-word. The DNAM features 250W of
power.
Users can record and send stereo audio from stereo presentation and playback sources using
PCs, DVDs and VCRs using the proper cables.
NEW Eliminate disturbance from GSM mobile phones and Blackberry devices
Video Quality
Features which ensure high quality video includes:
TF
Natural Video
which provides a 60 fields per second true interlaced picture.
Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.
SXGA input and 2 x XGA output through DVI-I (analog or digital).
WAVE II (Wide Angle View) Camera that delivers the widest angle of view in the industry.
H.264 video compression up to 2Mbps.
Support for native 16:9 Wide XGA monitors by increasing the resolution to 1280x768
(WXGA).
Automatic use of WXGA format when ”VGA Monitor Format” is set to Wide.
NEW High Definition (HD) Support on all TANDBERG MXP systems with a DVI input
and output
NEW High quality video and native 16:9 formats
Network
The system supports videoconferencing via both IP and ISDN networks. The bandwidth
capabilities are:
up to 4Mbps* on IP
up to 2Mbps* on ISDN
up to 6Mbps* IP in MultiSite.
SIP support, for both point-to-point and MultiSite*.
TF
If channels are dropped during a videoconferencing session, downspeeding
automatically
maintains connections without interruption.
TANDBERG 7000 MXP
Security
TF
Secure Conference
provides embedded encryption for both Point-to-Point and MultiSite call and
ensures both privacy and security.
The system is delivered with integrated Expressway™ firewall traversal technology. When used
together with a TANDBERG Border Controller it enables:
Secure and seamless traversal of ANY firewall.
No missing features when traversing the firewall – works with H.264, MPEG4 audio,
encryption.
Outside systems, such as home office s, to be part of the enterprise dial plan.
Dialing to systems by URI, e.g. user@company.com.
NEW H.460, ITU Standardized firewall traversal, support
NEW High security network authentication (802.1x)
MultiSite*
The optional embedded MultiSite
TF
functionality can connect up to 6 video sites and 5 audio sites.
Embedded MuliSite
supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The optional
embedded MultiSite functionality supports any combination of ISDN and IP participants in a
conference (up to the total).
Superior quality and reliability in MultiSite calls is ensured by the systems support for:
DuoVideo/H.239 to provide for presenting full PC resolution information
AES and DES encryption to provide security
H.264 video algorithm to provide the best video at all bandwidths
TF
Rate matching
Transcoding
to support different call rates for all sites in a MultiSite
TF
to support different protocols for all sites in a MultiSite.
The TANDBERG videoconferencing system can also be used as an audio telephone bridge
(assuming ISDN connection(s)).
Presentations
The Natural Presenter Package* (NPP) makes it possible to include PC presentations in
videoconferences and comprises:
TF
Digital Clarity
Duo Video
which transmits exceptionally high-quality, native resolution video.
TF
/H.239 which allows participants at the far end to simultaneously watch a
presenter on one screen and a live PC presentation in native resolution on a second
monitor (up to SXGA on compatible monitors).
TF
PC Presenter
which allows a PC connection via standard DVI/VGA cable supporting up
to SXGA resolution.
TF
PC SoftPresenter
which shows PC images via a LAN connection supporting XGA
resolution.
Auto Layout to automatically choose the best layout for the call.
PC Zoom which allows the native resolution PC image to be zoomed in/out with the
remote control to get SXGA resolution.
2
Introduction
Users can display video and presentations in the best layout based on the situation. Supported
screen layouts are:
Picture in Picture (PiP)
Picture outside Picture (PoP)
Side by Side
User interfaces
A web-interface to the codec provides:
System management, diagnostics and software uploads.
Text chat/closed captioning.
Unicast Streaming – which allows broadcasting of audio/video via an IP network to a
single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.
The On-Screen Menu:
Provides an easy interface for first-time users with symbols and descriptions.
Builds upon the familiar current interface.
NEW Enhanced language support with Asian and non-Latin character text input in the
menu for local language system names
NEW Support for new optional remote control
improved usability
separate ordering
NEW Simplified on-screen menu, Kiosk Mode, for special purposes
The remote control has a simplified look and feel, an auto system wake-up when picked up, and
large, easy-to-read keys.
Interoperability
The TANDBERG 7000 MXP is worldwide compatible with other ITU standards-based
videoconferencing systems from many other vendors worldwide.
* - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the
menu.
TF
- TANDBERG First
3
TANDBERG 7000 MXP
1.1 At a Glance
WAVE II Camera
The main camera is mounted on top of the product. The main camera includes a high quality
color camera with a fast pan/tilt/zoom action. The main camera is controlled by the system’s
infrared remote control and operates pan/tilt, focus and zoom. Up to fifteen camera positions can
be pre-stored using Camera Presets.
4
Introduction
Monitors
The main monitor displays the far-end and near-end videoconferencing sites in addition to the
menus and video from connected video sources. The second monit or displays selfview,
Snapshots and Duo Video.
Codec
The codec is the heart of the system. Its main task is the compression of outgoing video, audio
and data, the transmission of this information to the far end and the decompression of the
incoming information - the name codec comes from a combination of the two wo rds compression
and decompression.
Remote Control
The remote control is used to control all functions of the system. If the screen saver is activated
(black monitor), touching the remote control will automatically wake up the system. The remote
control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the
batteries at the back of the remote control.
The reach of the remote control signal is 20 meters. For users sitting in an open plan office, this
can cause problems. Use the little, white switch placed under the batteries to change the reach of
the signal from 20 meters to 2 meters. This will prevent you from unintentionally controlling
another video system, when you control your own system.
5
TANDBERG 7000 MXP
Microphone
The high quality table microphone is designed to be placed on a table during a videoconference.
Up to three microphones can be connected. The ideal location for the microphone is on a flat
surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always
point towards the system. The system will automatically equalize sound levels. Loud and soft
voices are picked up and transmitted to the far end at approximately the same level.
Digital Natural Audio Module
The Digital Natural Audio Module (DNAM) is designed to enhance the audio quality during a
videoconference. The DNAM provides natural sounding audio, as if the person or another sound
source in the conference is present in the same room as you.
The DNAM is a frequency-compensated sound system optimized for voice and other sounds that
appears in modern videoconferencing. It is designed and dedicated specifically for
videoconferencing requirements. The use of the highest quality speaker elements as well as
proper amplifier- and software techniques minimizes signal distortion.
The system will automatically detect the DNAM and optimize the audio output. Once detected the
audio output will be in digital format (S/PDIF). The DNAM supports both analog and digital input.
The DNAM is mounted in the bottom of the system, below the speaker cabinet.
6
Introduction
TANDBERG Tracker
The tracker is a small infrared remote control device made
to steer the camera to any desired location within the
room. Typically, several trackers would be used with each
system.
Each tracker has two buttons:
One Single person button to point the camera at a
specific person/location.
One Group button to point the camera at all
participants.
Beneath the battery in the tracker, there is a switch, which
can be set to 16 different positions between 0 and F. For
camera preset 10 to 15, the numbers A to F should be
selected.
For more information, contact your local TANDBERG
representative.
7
TANDBERG 7000 MXP
1.2 Menu Structure
The menu structure is divided into two parts. The Main Menu is available for all users and
contains all the functionality of the system. The Administrator Menu contains all the settings of the
system. The Administrator Settings are accessible from the Main Menu by selecting Control
Panel and Administrator Settings. Making changes to the Administrator Settings will change the
behavior of the system. The menu structure for Main Menu and Administrator Settings is shown
below.
8
Introduction
Note that the system features and menu settings may vary depending on network selection
and software package.
9
2 Installation
Precautions:
Never install communication wiring during a lightning storm.
Never install jacks for communication cables in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninstalled communication wires or terminals unle ss the telephone line has
been disconnected at the network interface.
Use caution when installing or modifying communication lines.
Avoid using communication equipment (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
Do not use the communication equipment to report a gas leak in the vicinity of the leak.
Always connect the product to an earthed socket outlet.
The socket outlet shall be installed near to the equipment and shall be easily accessible.
Never install cables without first switching the power OFF.
1TR6 network type is not approved for connection directly to the telecommunications
network. This network type is only to be used behind a PABX.
X.21 network type is not approved for connection directly to the telecommunications
network. This network type is only to be used together with already approved equipment,
and is not meant for direct connections to the telecommunication networks.
V.35/RS-449/RS-366 network type is not approved for connection directly to the
telecommunications network. This network type is only to be used together with already
approved equipment, and is not intended for direct connection to the telecommunication
networks.
This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC
2.1 Unpacking and Mounting
Installation
1 Unpacking
The TANDBERG 7000 MXP is delivered in one transport case with all components inside as
shown in figure 1:
Foot
Column
Monitor Frame with built-in LCD monitors
Monitor Rear Cover
W.A.V.E. II Camera
Accessories box which will contain the
following:
Two Table Microphones
Remote Control and Tracker with batteries
Cables
Figure 1
2 Mounting of the base
Place the column with the bolts into the bolt holes on the foot as shown in figure 2. Secure the
column and the foot with nuts (nuts and wrench is found in the accessories box) by tipping the
base (column/foot) as shown in figure 3. Place the base in an upright position where the system
is supposed to stand.
Documentation
Figure 2
3 Installing the monitor frame
Lift the monitor frame out of the transport case. Do not remove the protective plastic film from the
monitor front before the monitor frame is securely fastened to the base.
Place the monitor frame on top of the base. Make sure that the cables from the rear side of the
monitor frame do not get stuck between the base and the monitor frame.
Figure 3
11
TANDBERG 7000 MXP
The bolts on the bottom of the monitor frame (front) shall go through the top plate of the base.
Secure the monitor frame to the base with 2 hexagonal-shaped screws as shown in figure 4, and
with 2 nuts inside the front panel of the base as shown in figure 5.
Figure 5
Figure 4
4 Monitor back cover
Make sure that all cables are connected (se chapter 2.2 Connecting cables) and then lead them
down through the cable duct on the back side of the column. Slide the duct cover of the column
into place. Make sure that all cables come out at the bottom of the column without being
squeezed by the duct cover.
The monitor back cover is kept in place by magnets. Place the cover against the magnetic points
on the monitor frame as shown in figure 7. The front cover if the monitor frame is made of plastic
and should be treated with care.
12
Installation
Figure 6
Figure 7
13
TANDBERG 7000 MXP
2.2 Connecting Cables
1. Power cable
Connect the system power cable to the correct country variant of the power cable. Connect this
cable to an electrical distribution socket.
2. Microphone cable
Connect the microphone cables to the microphones.
3. DNAM Audio Module - audio cable
Connect the RCA cable coming out of the bottom of the base to Audio out 1 on the codec.
4. Camera cable
Place the camera centrally on top of the monitor frame, in line with the front of the screen, after
connecting the 2 cables as shown below. Remove the protection paper which is placed behind
the front glass of the camera. The camera should be aligned with the front edge of the monitor
to ensure the IR-sensor in the camera can pick up signals from the remote control .
5a. ISDN cables - using BRI interface
Connect the ISDN cables to the ISDN sockets (S/T-interface) provided by the service provider.
The main number will be the number associated with the socket to which ISDN cable number 1
is connected. (The system does not have a built-in network terminator. If the wall socket
provides an ISDN U-interface, an NT1 between the system and the ISDN line is needed, see
Appendix 10
5b. ISDN cable - using the PRI interface
If using the PRI interface, the E1/T1 cable should be connected to a CSU (Channel Service
Unit). A CSU between the system and the PRI line is needed from the network provider, see
Appendix 8
5c. Other networks - using the External Network interface
If using other networks, please refer to chapter ISDN/External/Leased E1/T1
6. LAN cable
To use the system on LAN, connect a LAN cable from the Ethernet connector on the system to
the LAN.
.)
.
and Appendix 9.
14
2.3 Monitor Configuration
Installation
Power on
Switch the system on by connecting the power cable to an electrical distribution socket. After the
system has performed a self-test routine, the main menu will be displayed on the monitor.
15
TANDBERG 7000 MXP
2.4 System Configuration
The system must be configured for each installation. Configuration settings can be made via the
system menu. If an external IMUX or non-standard network is being used it may be necessary to
configure any associated external equipment.
Navigate through the menu system using the arrow keys and OK. Remember to press the Save
button on the bottom of each menu to save the changes. Press Cancel (x) to return to the
previous Menu. See General Use
remote control.
General configuration:
1. Open the General Settings menu
Press OK/Menu to open the Main Menu, if not already displayed. Select Control
Panel - Administrator Settings - General to open the General Settings menu.
for more information about how to use the menus and the
16
2. Language
Press OK in the Language field and select the desired language from the list.
3.System Name / International Name*
Enter a name in the System Name field using the number keys on the remote control,
in the same way as with a mobile or cellular phone. Hold down the # key for one
second to switch back and forth from numbers to alpha characters.
4. Auto Answer, Phone Book Settings, External Services Settings and
Permissions
These settings may be left unchanged if no special needs are required. See chapter
General Settings
for more information.
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