TANDBERG 7000 User Manual

User Manual

Software version E2

D13099-02

This document is not to be reproduced in whole or in part

without permission in writing from:

T ANDBERG Videoconferencing System

LCD MONITORS: Panel sticking and after-image lag

Avoid displaying the same images continuously over a long period of time on the TANDBERG 7000 monitors.

Displaying the same images such as still images for a long time may cause after-image lagging. This may occur in the following two cases:

1. After image lagging due to remaining electrical load

When image patterns with very high peak luminance are displayed for more than 1 minute, after-image lagging may occur due to the remaining electric load. The after-images remaining on the screen will disappear when moving images are displayed. The time for the after-images to disappear depends on the luminance of the still images and the time they had been displayed.

2. After-image lagging due to sticking

When images of the same pattern are displayed continuously for several hours or displayed for a short period of time every day , after-images may remain on the screen due to the sticking of the fluorescent materials. In this case, these images may decrease if moving images are displayed after them, but basically they will not disappear.

Solving after-image lagging problems

If you have got after-image lagging on your monitors, you can reduce the problem to an acceptable level by displaying a white image on the monitors for a few hours. This can be accomplished by focusing the camera towards a white paper and setting maximum brightness. See the ‘User Manual’ for details.

NOTE: Warranty may be invalidated if the precautions listed above are not followed.

T ANDBERG Videoconferencing System

T rademarks and copyright

COPYRIGHT © 2003, TANDBERG Philip Pedersensvei 22 1366 Lysaker, Norway, Tel: +47 67 125 125, Fax: +47 67 125 234 All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged.

Portions of this software are © 1996-2003 RADVision Ltd. All intellectual property rights in such portions of the Software and documentation are owned by RADVision and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions. RADVision and its suppliers retain all rights not expressly granted.

Disclaimer

The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG.

The information in this document is believed to be accurate and reliable, however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

This document was written by the Technical Support Department of TANDBERG, Norway. We are committed to maintaining a high level of quality in all our documentation. Towards this effort, we welcome your comments and suggestions regarding the content and structure of this document. Please fax or mail your comments and suggestions to the attention of:

Product Support Department TANDBERG, Philip Pedersensvei 22 1366 Lysaker, Norway Tel: +47 67 125 125 Fax: +47 67 125 234

Environmental Issues

Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment.

Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.

Battery handling:

Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment, please follow guidelines on the packing material for handling and disposal of the batteries.

Waste handling:

No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.

Production of products:

Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable.

T ANDBERG Videoconferencing System

Operator Safety Summary

For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both

on the apparatus and in the operating instructions.

Equipment Markings

The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltages” within the product’s enclosure that may be of sufficient magnitude to constitue a risk of electrical shock.

The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions within literature accompanying the equipment.

Warnings

Water and moisture - Do not operate the equipment under or near water - for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool or in areas with high humidity.

Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

Ventilation - Do not block any of the ventilation openings of the apparatus. Install in accordance with the installation instructions. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Grounding or Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong is provided for your

safety. If the provided plug does not fit into your outlet, consult an electrician. Power-Cord Protection - Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it, paying particular

attention to the plugs, receptacles, and the point where the cord exits from the apparatus.

Attachments - Only use attachments as recommended by the manufacturer.

Accessories - Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the

apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

Lightning - Unplug this apparatus during lightning storms or when unused for long periods of time.

ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to

dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions:

When the power cord or plug is damaged or frayed If liquid has been spilled or objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions

Content s

Introduction ........................................................................................ 7

Menu structure ................................................................................... 8

TANDBERG 7000 Videoconferencing System ................................ 9

At a glance — the TANDBERG 7000 system..................................................9

Installation ........................................................................................ 13

Precautions ...................................................................................................13

IMPORTANT PLEASE READ THIS

CAREFULLY FOR

SECTION OPTIMAL SYSTEM SET-UP.

Unpacking and mounting...............................................................................13

System configuration.....................................................................................19

Getting started.................................................................................. 22

System start-up .............................................................................................22

Welcome menu ............................................................................................. 22

Basics ...........................................................................................................23

Making and ending calls ................................................................................24

Directory........................................................................................................ 29

General use ...................................................................................... 32

Adjusting volume ...........................................................................................32

View outgoing video (selfview) ......................................................................32

Microphone on/off.......................................................................................... 32

Do Not Disturb / Sleep Mode ......................................................................... 34

Controlling the Main Camera ......................................................................... 35

Selecting video sources ................................................................................35

Voice Activated Camera Positioning.............................................................. 36

Presets..........................................................................................................37

Far end camera control (FECC) ...................................................................38

Sending and receiving snapshots .................................................................39

Duo Video...................................................................................................... 40

MultiSite (MCU).............................................................................................. 42

PC SoftPresenter.......................................................................................... 46

PC Presenter ................................................................................................46

Web-interface................................................................................................47

T ANDBERG Videoconferencing System

Advanced use .................................................................................. 49

Main menu.....................................................................................................49

Call quality .....................................................................................................50

Presentations ................................................................................................52

Utilities ........................................................................................................... 54

MCU services................................................................................................57

Audio Settings ...............................................................................................61

Video Settings ...............................................................................................68

Terminal Settings...........................................................................................73

Network Configuration ...................................................................................73

LAN Settings..................................................................................................86

Call Settings ..................................................................................................93

Dataport configuration ...................................................................................96

Language ...................................................................................................... 98

Software Options .......................................................................................... 98

Diagnostics ................................................................................................... 99

Peripheral Equipment.................................................................... 103

Interfaces .................................................................................................... 103

Dual Monitor ................................................................................................105

Document camera ...................................................................................... 106

Multiple controllable cameras ...................................................................... 107

Tracker ........................................................................................................ 108

AudioScience microphone .......................................................................... 108

Video Cassette Recorder (VCR).................................................................109

T elephone Add-On ....................................................................................... 1 10

Extra fixed cameras .................................................................................... 110

PC SoftPresenter........................................................................................ 111

Additional microphones ............................................................................... 1 1 1

Appendices .................................................................................... 112

Index ............................................................................................... 123

T ANDBERG Videoconferencing System

Introduction

This User Manual is provided to help you make the best use of your T ANDBERG system. The TANDBERG system offers superior audio and video quality in a fully-featured unit.

Main Features:

• Supports videoconferencing via both IP and ISDN networks.

• Selection of up to 3 Mbps call quality.

• Built-in MultiSite meetings, each benefiting from the same superb audio and video quality . Both Continuous Presence and Voice Switched mode is supported. A combination of ISDN and IP p articipants is possible. The T ANDBERG videoconferencing system can also be used purely as an audio-bridge (with an ISDN connection).

• Secure Conference

• Natural Presenter Package* consisting of:

Duo VideoTF - allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen.

Digital ClarityTF - participants enjoy presentations of exceptionally high quality resolution video. PC PresenterTF - an easily accessible PC connection plug supporting XGA resolution. PC SoftPresenterTF - show PC images via your LAN connection. This feature is supporting XGA

resolution.

• Natural VideoTF - 60 fields per second true interlaced picture.

• DownspeedingTF - if channels are dropped during a videoconferencing session, the connection is automatically maintained without interruption.

• Streaming – allows broadcasting of audio/video via an IP network.

• W.A.V.E (Wide Angle V iew) Camera - delivers the widest angle of view in the industry .

• Natural Audio Module IITM - specifically designed for videoconferencing, this audio system creates an exceptionally realistic environment.

• Web-interface for streaming, text chat/closed captioning, system management, diagnostics and software uploads.

• Worldwide compatibility with other standards-based videoconferencing systems.

- a maximum of 5 sites including a minimum of 1 telephone call can participate in joint

TF -

Embedded encryption for both Point to Point and Multipoint call privacy and security.

TF- TANDBERG first.

IN THIS GUIDE, WE’VE INCLUDED

TIP

TIPS AND NOTES. THEY APPEAR

HELPFUL LIKE THIS ONE.

T ANDBERG Videoconferencing System

Menu structure

The on-screen menu structure is shown below . Press the MENU key on the remote control to enter or leave the Main Menu.

Main Menu

Call Quality

Advanced

Settings

Quick Menu

Request Floor

Release Floor

Terminal

Names

View Site #

End View

Chair Control

Presentations

T ake Chair

Release

Rel. Floor to

Disconnect

Terminate

Press UP/DOWN/LEFT/RIGHT to navigate. Press OK to select.

Utilities

Inputs

Outputs

Echo Control

AGC Settings

Tones&Volume

Restore Audio

Defaults

Chair

Floor to

Site #

site #

Site #

Meeting

MCU Services

Level Settings Level Settings

Network

LAN

Settings

Call

Settings Network

Profiles

Data Port 1

Data Port 2

Language

Software

Options

IP Precedence

Settings

Diffserv

Audio

Video

Settings

Focus

Brightness

Whitebalance

Video Name

VGA Settings VNC Settings

ISDN-BRI

Settings

Leas. E1/T1

Settings

Ext.network

Settings

ISDN-PRI

Settings

Streaming

Settings

H.323

Settings

Adv. H.323

IP Settings

SNMP

Terminal Settings

Diagnostics

ISDN Switch

Type

Line 1 Setup

Line 2 Setup

Line 3 Setup

Line 4 Setup

Line 5 Setup

Line 6 Setup

Adv. ISDN

Settings

PRI Switch

Type

Channel

Hunting

Line

Settings

Adv. PRI Settings

Exit

System Info

Channel

Status

Call Status

Test

Subsystem

System Selftest

View Current

Settings

Restore

Defaults

T ANDBERG Videoconferencing System

T ANDBERG 7000 Videoconferencing System

At a glance — the TANDBERG 7000 system

WAVE II camera

2 x 30'' LCD Monitors

NAM II

(Natural Audio Module)

Column

Base

Foot

Microphone

Remote Control

T ANDBERG Videoconferencing System

W.A.V.E. II Camera

The Main Camera is mounted on top of the monitor. The Main Camera includes a high quality color camera with a fast pan/tilt/zoom action. The Main Camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom.

Y ou can pre-store up to ten camera positions using the remote control.

Monitors

The main monitor displays the far-end and near-end videoconferencing sites in addition to the menus, video from connected video sources and high-resolution images.

The second monitor for displaying self-view, still images and Duo V ideo.

Codec

The Codec is the heart of the system. The main task for the Codec is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information. Hence the name Codec.

T ANDBERG Videoconferencing System

Remote control

The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote

control will automatically wake up the system.

T ANDBERG Videoconferencing System

Table microphone

The high quality table microphone is specially designed to be used on a table during a video conference. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The

microphone cable should always point towards the system. Y ou can connect up to three microphones. The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far

end at approximately the same level.

T ANDBERG Natural Audio Module II

The Natural Audio Module II is designed to improve audio quality during a videoconference. It is mounted in the column underneath the monitors and consists of an audio system optimized for speech.

The Natural Audio Module II uses a frequency-compensated speaker system optimized for voice response and is designed specifically for videoconferencing requirements.

The Natural Audio Module II provides natural sounding audio - as if the person is in the same room - by delivering a flat response across the vocal range.

Monitor speakers are optimized for music and not designed to reproduce speech. The Natural Audio Module II reproduces voice without the distortion of speech caused by television speakers.

T ANDBERG Videoconferencing System

Installation

Inst allation

Precautions

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• The socket outlet shall be installed near to the equipment and shall be easily accessible.

• Never install cables without first switching the power OFF.

• 1TR6 network type is not approved for connection directly to the telecommunications network. This network type is only to be used behind a PABX.

• X.21 network type is not approved for connection directly to the telecommunications network. This network type is only to be used together with already approved equipment, and is not meant for direct connections to the telecommunication networks.

• V.35/RS-449/RS-366 network type is not approved for connection directly to the telecommunications network. This network type is only to be used together with already approved equipment, and is not intended for direct connection to the telecommunication networks.

• This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC

Unpacking and mounting

The T ANDBERG 7000 is delivered in one transport case with all components inside as shown in Figure 1.:

• Foot

• Column

• Monitor Frame with built-in LCD monitors

• Monitor Rear Cover

• W.A.V .E. II Camera

• Accessories box which will cont ain the following:

• T able Microphone

• Remote Control and Tracker with batteries

• Cables

• Documentation

Figure 1

T ANDBERG Videoconferencing SystemInstallation

Unpacking and mounting of the base ( Column and Foot)

Place the column with the bolts into the bolt holes on the foot as shown in Figure 2.

Figure 2

Secure the column and the foot with nuts (nuts and wrench is found in the accessories box) by tipping the base (column/foot) as shown in Figure 3.

Figure 3

Place the base in an upright position where the system is supposed to stand.

T ANDBERG Videoconferencing System

Installation

Unpacking and installing the monitor frame

Lift the monitor frame out of the transport case.

NOTE

DO NOT REMOVE THE PROTECTIVE PLASTIC FILM FROM THE MONITOR FRONT BEFORE THE MONITOR FRAME IS SECURELY FASTENED TO THE BASE.

Place the monitor frame on top of the base. Make sure that the cables from the rear side of the monitor frame do not get stuck between the base and the monitor frame.

The bolts on the bottom of the monitor frame (front) shall go through the top plate of the base. Secure the monitor frame to the base with 2 hexagonal-shaped screws as shown in Figure 4, and with 2 nuts

inside the front panel of the base as shown in Figure 5.

Figure 4 Figure 5

T ANDBERG Videoconferencing SystemInstallation

Connecting cables

1. Power cable

Connect the system power cable to the correct country variant of the power cable. Connect this cable to an electrical distribution socket.

2. Microphone cable

Connect the microphone cable to the microphone.

3. NAMII Audio Module - audio cable

Connect the RCA cable coming out of the bottom of the base to ‘Audio out 1’ on the codec.

4. Camera cable

Place the camera centrally on top of the monitor frame, in line with the front of the screen, after connecting the 2 cables as shown below. Remove the protection p aper which is placed behind the front glass of the camera.

Figure 6

NOTE

THE CAMERA SHOULD BE ALIGNED WITH THE FRONT EDGE OF THE MONITOR TO ENSURE THE IR-SENSOR IN THE CAMERA CAN PICK UP SIGNALS

FROM THE REMOTE CONTROL.

T ANDBERG Videoconferencing System

Installation

5a. ISDN cables - using BRI interface

Connect the ISDN cables to the ISDN sockets (S/T -interface) provided by the service provider. Y our main number will be the number associated with the socket to which ISDN cable number 1 is connected.

THE SYSTEM DOES NOT HA VE A BUILT-IN NETWORK TERMINATOR. IF YOUR WALL SOCKET PROVIDES YOU WITH AN ISDN U-INTERFACE, YOU WILL NEED

NOTE

AN NT1 BETWEEN YOUR SYSTEM AND YOUR ISDN LINE, SEE APPENDIX 1.

5b. ISDN cable - using the PRI interface

If you are using the PRI interface, the E1/T1 cable should be connected to a CSU (Channel Service Unit). Y ou will need a CSU between your system and the PRI line from your network provider, see Appendix 3.

5c. Other networks - using the External Network interface

If you are using other networks, please refer to ‘External Network Settings’ and ‘Appendix 2’.

6. LAN cable

• To use the system on LAN, connect a LAN cable from the ‘Ethernet’ connector on the system to your LAN.

T ANDBERG Videoconferencing SystemInstallation

Monitor back cover

Make sure that all cables are connected and then lead them down through the cable duct on the back side of the column. Slide the duct cover of the column into place. Make sure that all cables come out at the bottom of the column without being squeezed by the duct cover.

The monitor back cover is kept in place by magnets. Place the cover against the magnetic points on the monitor frame as shown in Figure 7.

NOTE

THE FRONT COVER OF THE MONITOR FRAME IS

OF PLASTIC AND SHOULD BE TREATED WITH

MADE CARE.

Duct cover

Figure 7

When everything is mounted correctly , the T ANDBERG 7000 should look like shown in Figure 8.

Figure 8

T ANDBERG Videoconferencing System

Installation

System configuration

• Switch the system on by connecting the power cable to an electrical distribution socket.

• After the system has performed a self-test routine, product logo and a ‘Welcome’ menu will be displayed on the monitor.

THESE SETTINGS ARE ESSENTIAL

NOTE

FOR OPTIMAL SYSTEM SET-UP.

• Enabled but unused ISDN lines (lines not active) should be disabled. Select the Quick Key ‘System Info’ (on the remote control) to view line status.

PRESS MENU ON THE REMOTE CONTROL. SELECT THE MENU ‘TERMINAL SETTINGS’, ‘NETWORK’, ‘ISDN-BRI SETTINGS’. SELECT THE

RELEVANT ‘LINE SETUP’ MENU AND SET ‘ENABLED: OFF’.

• Enter System Name to identify the system during an MCU conference. Select ‘Utilities’, ‘System Name’ and enter the name using the number keys (as on a mobile phone).

• Select the language you want to use in ‘Terminal Settings’, ‘Language’.

• Please make sure that ‘Dual Monitor’ is set to ‘On’ in the ‘Utilities’ menu.

• To activate MultiSite and/or Presenter, enter an option key (see paperwork accompanying your system), see ‘T erminal Settings’, ‘Software Options’.

connect

• Press CONNECT on the remote control. A dial tone should be heard if the network is active.

• Press the

OLUME

keys on the remote control to adjust the volume to a level of your choice.

T ANDBERG Videoconferencing SystemInstallation

ISDN configuration

For each installation of the system it is necessary to configure the unit. All configuration p arameters are available via the menu system. If you are using an external IMUX or special networks, the external equipment may also need to be configured.

• Press MENU on the remote control. Select the menu ‘Terminal Settings’, then ‘Network’.

Set ‘Current Network’ to the network you want to use. Specify the settings for the selected network in the corresponding menu. For details, follow the instructions in chapter ‘Terminal Settings’, ‘Network Configuration’ in this manual. For further information refer to the examples in:

Appendix 1: Connecting the system to ISDN using NT1 network adapters Appendix 2: Connecting the system to the Switched 56 network

T ANDBERG Videoconferencing System

Installation

LAN configuration

• Press MENU on the remote control. Select the menu ‘T erminal Settings’, then ‘LAN Settings’.

Specify the necessary LAN settings according to the instructions from your LAN administrator. If there is an H.323 Gatekeeper present on your LAN, see also ‘H.323 Settings’.

For details, follow the instructions in chapter ‘LAN Settings’ in this manual.

TANDBERG V ideoconferencing SystemGetting started

Getting started

System start-up

Your system should be in standby mode. When in standby mode, pressing any key or picking up the remote control will wake up the system. An incoming call will also wake up the system.

If the system does not respond, make sure the system is switched on by using the On/Off switch located at the rear of the Codec (see figure below). Af ter a few seconds you should see the ‘Welcome’ menu on the monitor .

If this does not help, verify that your monitor is switched on.

Welcome menu

After a user-definable boot-up logo is shown, the following menu appears on the screen. This menu should provide you with the most important system information. The three color-coded commands shown correspond with the Quick keys on the remote control. This means that to make a call, you can press the green quick-key.

T ANDBERG Videoconferencing System

Getting started

Basics

The system’s most commonly used functions are accessible directly from the remote control by single key presses. In addition, the user interface is represented by on-screen menus. Individual items within the menus and lists can be selected by moving a white highlighter bar to the desired option.

Quick Keys

The three buttons on top of the remote control refer to the blocks at the bottom of the screen. The text inside the blocks will change depending on which menu is selected. The three Quick Keys have different colors.

Preset keys

Activate pre-stored camera positions.

Video source keys

Activate connected video sources.

Camera control and menu navigation keys

Frequently used keys allowing you to control your own camera and the far end camera, control your volume, select and move self-view, switch your microphone of f and navigate in the menu system.

Dialing keys / Preset keys

Used to make a call. The twelve number keys, (0-9), #, * operate in the same way as on a modern push-button telephone. These buttons are also used when entering a name into a text field.

TANDBERG V ideoconferencing SystemGetting started

Making and ending calls

Making a call

connect

ISDN call

The system will, by default, try to connect using Quality: Auto (see t able overleaf). If the requested quality (bandwidth) cannot be established, the system will establish a connection on as high quality as possible.

The SoftMux ensures high reliability and includes the unique Downspeeding feature. If channels are dropped during a meeting, Downspeeding automatically maintains the connection without interrupting the call in progress. The SoftMux also enables you to dial to other videoconferencing equipment, phones and mobile phones in the same way and provides you with on-screen, real-time feedback on the progress of a call.

To make a call, enter the number or the IP-address of the unit you wish to call using the Dialing keys and press CONNECT.

LAN call

To make a call via a LAN, enter an IP-address by using a * as the ‘dot’ in the IP-address, e.g. 123*3*0*12 will be interpreted as 123.3.0.12. If a gatekeeper is present, you may place IP-calls using “telephone-style” numbers (an E.164 alias), according to the numbering plan implemented in the gatekeeper. The dialed number will then be translated into an IP-address by the gatekeeper.

T ANDBERG Videoconferencing System

Getting started

Access Code

If the system requires an Access Code, enter the code and press OK to proceed making a call:

Using sub-address / extension address / MCU password

T o specify an ISDN sub-address or its LAN equivalent extension address (TCS-4), add a star (*) af ter the number and then enter the sub-address/extension address.

Example: 12345678*10 ( <number>*<Sub-address/extension address/MCU password>) When calling to external MCU’s requiring a password (TSC-1), this password can be added after the star (*). If no

password is specified, a menu will prompt you to enter the password (after connected to the MCU).

SUB-ADDRESS IS USED TO ADDRESS DIFFERENT SYSTEMS ON THE SAME ISDN LINE.

TIP

TCS-4 IS USED TO ADDRESS DIFFERENT SYSTEMS ON A LAN, WHEN DIALING IN VIA A G ATEWAY.

TANDBERG V ideoconferencing SystemGetting started

Selecting / setting default quality (bandwidth)

The default call quality setting ‘Auto’ will be used if no specific quality is selected.

T o select quality (bandwidth):

• Press the ‘Quality’ Quick Key when you are in the dial menu. The

Quality menu will then be displayed:

TYPE OF CALLS

Auto 384kbps on ISDN/768kbps on IP Max * 768kbps on ISDN-BRI

3072 3072 kbps (3Mbps, IP only) 2560 2560 kbps (2,5Mbps, IP only) 1920 1920 kbps (2Mbps, 30B) 1472 1472 kbps (23B) 1152 1152 kbps (18B) 768 768 kbps (12B) 512 512 kbps (8B) 384 384 kbps (6B) 320 320 kbps (5B) 256 256 kbps (4B) 192 192 kbps (3B) 128 128 kbps (2B)(Bonding/H.221) 64 64 kbps (1B)(H.221) H0 1xH0 (384 kbps) (PRI only) T eleph T elephone Call

NOTE

* 1472/1920kbps (23/30Ch) on ISDN-PRI (T1/E1) * 3Mbps(3072kbps) on IP

SOME SOFTWARE VERSIONS AND NETWORKS

DO NOT SUPPORT ALL CHANNEL SELECTIONS.

• Choose the preferred Quality by selecting the desired call rate in the ‘Call rate’ field.

• You may also press the ‘Set as Default’ Quick Key in order to make the selected bandwidth the default bandwidth for subsequent calls.

• Set ‘Set Restrict (56k)’ to ‘On’ to make a restricted call. An indicator ‘(56k)’ will be shown behind the number.

TIP

RESTRICTED CALL A RESTRICTED CALL IS A CALL TO A 56 KBPS NETWORK. BY DEFAULT THE SYSTEM WILL DIAL AN UNRESTRICTED CALL (A CALL TO A

64 KBPS NETWORK) AND DOWNSPEED TO 56KBPS IF NECESSARY. TO FORCE A RESTRICTED CALL, SELECT ‘SET RESTRICT (56K)’

TIP

DIALING TWO NUMBERS

SOMETIMES (ESPECIALLY WHEN CALLING TO AND WITHIN NORTH AMERICA) IT IS NECESSARY TO DIAL BOTH ISDN NUMBERS WHEN MAKING A VIDEO

USING 2X64 KBPS OR 2X56 KBPS. SELECT ‘128’ IN THE QUALITY MENU. WHEN YOU RETURN TO THE DIAL MENU, BOTH ‘NUMBER:’ AND

CALL

‘2ND:’ ARE DISPLAYED . ENTER THE SECOND NUMBER.

T ANDBERG Videoconferencing System

Getting started

Selecting / setting default network

To select a specific network, press the ‘Net ’ Quick Key when you are in the Dial menu:

1 Highlight the network to be used in your call. 2 Press ‘Select’ to select network or press ‘Set as Default’ to set the selected network as your preferred

choice for this and all subsequent calls.

If ‘Auto’ is selected, the system will select a network based upon the following criteria:

• If an IP-address (e.g. 123*3*0*12 ) is entered, ‘LAN’ (H.323) is selected.

• If the first digits in the number match those set in ‘H.323 Prefix’ under ‘H.323 Settings’, ‘LAN’ is selected.

• In other cases, ‘ISDN’ (H.320) is selected*.

If you want to assign a specific prefix to the network selection or if you want to define your own network configuration, see ‘Network Profiles’ in ‘Call Settings’, ‘Terminal Settings’.

* - ISDN indicates both ISDN-BRI, ISDN-PRI, Leased E1/T1 and External Networks.

Answer a call

connect

T o answer a call, press CONNECT. Manual answer of a call is needed if the autoanswer facility is switched off. See ‘Utilities’ in

‘Advanced use’.

End a call

disconnect

To end a call, press DISCONNECT.

Correcting keying mistakes

delete

T o delete the last digit (or character) entered, press DELETE.

TANDBERG V ideoconferencing SystemGetting started

T ANDBERG Videoconferencing System

Getting started