Page 1
SECTION 6 ERROR MESSAGES
6.1 INTRODUCTION ...................................................................1
6.2 OUTLINE...............................................................................1
6.3 ERROR CLASSIFICATION AND XT-2000i'S ACTION..........2
6.4 ERROR MESSAGES AND CORRECTIVE ACTIONS............4
6.4.1 Pressure/Vacuum Error Messages.................................... 4
6.4.1.1 Pressure Lower Error.................................................. 4
6.4.1.2 0.25MPa Error.............................................................4
6.4.1.3 0.16MPa Error.............................................................5
6.4.1.4 0.07MPa Error.............................................................5
6.4.1.5 -0.04MPa Error............................................................5
6.4.1.6 -0.07MPa Error 32 ......................................................6
6.4.2 Temperature Errors...........................................................6
6.4.2.1 40°C RH Temp High................................................... 6
6.4.2.2 40°C RH Temp Low ................................................... 6
6.4.2.3 FCM RU Temp High................................................... 7
6.4.2.4 FCM RU Temp Low....................................................7
6.4.2.5 FCM Detector Temp High........................................... 7
6.4.2.6 FCM Detector Temp Low............................................7
6.4.2.7 40°C RH Therm Sens ERR........................................ 8
6.4.2.8 FCM RU Therm Sens ERR ........................................8
6.4.2.9 FCM TD Therm Sens ERR.........................................9
6.4.2.10 Env Therm Sens ERR .............................................. 10
6.4.2.11 Env Temp High.........................................................10
6.4.2.12 Env Temp Low.......................................................... 10
6.4.2.13 FCM Sheath Temp High ........................................... 11
6.4.2.14 FCM Sheath Temp Low............................................ 11
6.4.2.15 FCM TD Therm Sens ERR....................................... 11
6.4.3 Reagent and Chamber Errors.........................................12
6.4.3.1 Replace Container EPK............................................. 12
6.4.3.2 Replace Container SLS............................................. 13
6.4.3.3 Replace Container FBA............................................. 13
6.4.3.4 Replace Container FFD............................................. 13
6.4.3.5 Replace Container FFS............................................. 13
6.4.3.6 Replace Container RED (XT-2000i only)5 ................ 13
6.4.3.7 Chamber EPK Error ..................................................14
6.4.3.8 Chamber FCM Sheath ERR...................................... 14
6.4.3.9 Waste Chamber 1 Error ........................................... 14
6.4.3.10 Waste Chamber 2 Error............................................ 14
6.4.3.11 Exchange Waste Tank .............................................. 14
6.4.4 Motor Errors....................................................................14
6.4.4.1 WB Asp Motor Error .................................................14
6.4.4.2 RBC Sheath Motor Error...........................................15
6.4.4.3 FCM Sheath Motor Error........................................... 16
6.4.4.4 Rinse Motor Error......................................................16
6.4.4.5 Mixing Motor Error ....................................................17
6.4.5 WB Aspiration Errors...................................................... 18
6.4.5.1 Low Blood Volume ....................................................18
6.4.5.2 Sample Not Asp Error...............................................18
6.4.5.3 Short Sample.............................................................19
6.4.5.4 Blood Asp Sensor Error ............................................19
6.4.6 CP and Sampler Errors .................................................. 20
6.4.6.1 Set Piercer Cover...................................................... 20
6.4.6.2 Rack Feed In Func Error.......................................... 21
6.4.6.3 Rack Feed In Init. ERR............................................ 21
6.4.6.4 RACK Shift Home Pos. ERR ....................................22
6.4.6.5 Rack Removed ..........................................................23
6.4.6.6 Rack Move Error 1 ...................................................24
6.4.6.7 Rack Move Error 2 ...................................................24
6.4.6.8 Rack Move Error 3 ...................................................24
6.4.6.9 Rack Feed Out Func ERR........................................25
6.4.6.10 Rack Feed Out Init. ERR .........................................25
6.4.6.11 Hand Init Position ERR.............................................26
6.4.6.12 Hand Move Position ERR..........................................26
6.4.6.13 Hand Upper Position ERR.........................................27
6.4.6.14 Hand Lower Position ERR.........................................27
6.4.6.15 Tube Inv. Position ERR ............................................28
6.4.6.16 Tube Clamp Error...................................................... 28
6.4.6.17 Tube Sensor Error..................................................... 29
6.4.6.18 Rack Full Error..........................................................30
6.4.6.19 Sampler Start ERR (BSNS)....................................... 30
6.4.6.23 Rack Not Exist ..........................................................30
6.4.7 Data Analysis Errors.......................................................31
6.4.7.1 Background Error.......................................................31
6.4.7.2 RBC Sampling Error..................................................31
6.4.7.3 PLT Sampling Error...................................................31
6.4.7.4 WBC/BASO Sampling Error.......................................32
6.4.7.5 Diff Sampling Error....................................................32
6.4.7.6 RET Sampling Error(XT-2000i only)5 ........................32
XT-Series S/M i December 13, 2007
Page 2
6.4.7.7 RBC Clog Error......................................................... 33
6.4.7.8 RBC Bubble Error ..................................................... 33
6.4.7.9 Low Count Error........................................................ 33
6.4.7.10 HGB ERROR............................................................. 34
6.4.7.11 HGB Drain Error .......................................................34
6.4.7.12 RET Error(XT-2000i only)5........................................ 34
6.4.7.13 WBC/BASO-CH Error................................................. 34
6.4.7.14 DIFF-CH Error........................................................... 35
6.4.7.15 RBC-CH Error............................................................ 35
6.4.7.16 PLT-CH Error ............................................................35
6.4.7.17 RET-CH Error(XT-2000i only)5.................................. 35
6.4.7.18 Data Error ................................................................. 36
6.4.8 Laser Relating Errors...................................................... 36
6.4.8.1 Laser Tube Aged ...................................................... 36
6.4.8.2 Laser Power Error.....................................................36
6.4.8.3 Close FCM Detect Cover.......................................... 36
6.4.9 System Relating Errors................................................... 37
6.4.9.1 MU Init. Error............................................................37
6.4.9.2 IPU Com. Error......................................................... 37
6.4.9.3 ID Read Error ........................................................... 37
6.4.9.4 Rack ID Read Error.................................................. 37
6.4.11 QC Errors ....................................................................... 37
6.4.11.1 X-bar-M Limit Error................................................. 37
6.4.11.2 QC (L-J) Error......................................................... 37
6.4.11.3 X-bar Limit Error ..................................................... 37
6.4.11.4 Control Expired.......................................................... 38
6.4.12 Operator Maintenance Warnings..................................... 38
6.4.12.1 Replace Piercer......................................................... 38
6.4.12.2 Clean the SRV.......................................................... 38
6.4.16.3 Execute Shutdown..................................................... 38
6.4.16.4 Execute Rinse Flowcell ............................................. 38
6.5 Host Computer Message Error 78....................................... 40
6.5.1 Standard Format and DPS Format................................. 40
6.5.1.1 Off Line (DSR Off)!..................................................40
6.5.1.2 Response Time Error!...............................................40
6.5.1.3 Can't Send TEXT...................................................... 40
6.5.1.4 Response Time Error!...............................................40
6.5.1.5 Response Code Error! .............................................. 40
6.5.1.6 NOT STX .................................................................. 40
6.5.1.7 NOT ETX .................................................................. 40
6.5.1.8 Host Connection Error!!.............................................40
6.5.1.9 Receive Error.............................................................41
6.5.1.10 Send Error.................................................................41
6.5.1.11 Sample ID# does not match Host Computer............41
6.5.1.12 Rack tube pos does not match Host Computer.......41
6.5.2 ASTM Format..................................................................41
6.5.2.1 There isn't astm script file........................................41
6.5.2.2 Response Time Error!...............................................41
6.5.2.3 Impossible to open ASTM.........................................41
6.5.2.4 Response Record Error!............................................ 41
6.5.2.5 Impossibile Inviare TEXT...........................................41
6.5.2.6 Sample ID# does not match Host Computer............42
6.5.2.7 Rack tube pos does not match Host Computer.......42
6.5.2.8 Referent rack tube pos of inquiry has returned from
host computer...........................................................42
XT-Series S/M ii December 13, 2007
Page 3
<Alphabetical order>
-0.04MPa Error ...........................................................................5
-0.07MPa Error 32 ..................................................................... 6
0.07MPa Error............................................................................. 5
0.16MPa Error............................................................................. 5
0.25MPa Error............................................................................. 4
40°C RH Temp High..................................................................6
40°C RH Temp Low................................................................... 6
40°C RH Therm Sens ERR ....................................................... 8
[B]
Background Error...................................................................... 31
Blood Asp Sensor Error ...........................................................19
[C]
Can't Send TEXT ..................................................................... 40
Chamber EPK Error.................................................................. 14
Chamber FCM Sheath ERR ..................................................... 14
Clean the SRV .........................................................................38
Close FCM Detect Cover .........................................................36
Control Expired.........................................................................38
[D]
Data Error................................................................................. 36
Diff Sampling Error................................................................... 32
DIFF-CH Error .......................................................................... 35
[E]
Env Temp High ........................................................................ 10
Env Temp Low .........................................................................10
Env Therm Sens ERR.............................................................. 10
Exchange Waste Tank.............................................................. 14
Execute Rinse Flowcell............................................................. 38
Execute Shutdown .................................................................... 38
[F]
FCM Detector Temp High...........................................................7
FCM Detector Temp Low............................................................7
FCM RU Temp High...................................................................7
FCM RU Temp Low....................................................................7
FCM RU Therm Sens ERR ........................................................8
FCM Sheath Motor Error ..........................................................16
FCM Sheath Temp High ........................................................... 11
FCM Sheath Temp Low............................................................11
FCM TD Therm Sens ERR.......................................................11
FCM TD Therm Sens ERR.........................................................9
[H]
Hand Init Position ERR.............................................................26
Hand Lower Position ERR ........................................................ 27
Hand Move Position ERR ......................................................... 26
Hand Upper Position ERR ........................................................ 27
HGB Drain Error .......................................................................34
HGB ERROR............................................................................. 34
Host Connection Error!! ............................................................40
[I]
ID Read Error ........................................................................... 37
Impossibile Inviare TEXT..........................................................41
Impossible to open ASTM.........................................................41
IPU Com. Error......................................................................... 37
[L]
Laser Power Error.....................................................................36
Laser Tube Aged ......................................................................36
Low Blood Volume ....................................................................18
Low Count Error........................................................................ 33
XT-Series S/M 6-iii December 13, 2007
Page 4
[M]
Mixing Motor Error.................................................................... 17
MU Init. Error ........................................................................... 37
[N]
NOT ETX ................................................................................. 40
NOT STX ................................................................................. 40
[O]
Off Line (DSR Off)!.................................................................. 40
[P]
PLT Sampling Error.................................................................. 31
PLT-CH Error............................................................................ 35
Pressure Lower Error .................................................................4
[Q]
QC (L-J) Error.......................................................................... 37
[R]
Rack Feed In Func Error......................................................... 21
Rack Feed In Init. ERR ........................................................... 21
Rack Feed Out Func ERR....................................................... 25
Rack Feed Out Init. ERR......................................................... 25
Rack Full Error......................................................................... 30
Rack ID Read Error ................................................................. 37
Rack Move Error 1................................................................... 24
Rack Move Error 2................................................................... 24
Rack Move Error 3................................................................... 24
Rack Not Exist .........................................................................30
Rack Removed.......................................................................... 23
RACK Shift Home Pos. ERR ................................................... 22
Rack tube pos does not match Host Computer......................41
Rack tube pos does not match Host Computer. .....................42
RBC Bubble Error .....................................................................33
RBC Clog Error.........................................................................33
RBC Sampling Error.................................................................. 31
RBC Sheath Motor Error........................................................... 15
RBC-CH Error............................................................................35
Receive Error............................................................................41
Referent rack tube pos of inquiry has returned from host comp
uter............................................................................ 42
Replace Container EPK.............................................................12
Replace Container FBA.............................................................13
Replace Container FFD.............................................................13
Replace Container FFS............................................................. 13
Replace Container RED (XT-2000i only)5 ................................ 13
Replace Container SLS............................................................. 13
Replace Piercer......................................................................... 38
Response Code Error! ..............................................................40
Response Record Error!............................................................41
Response Time Error!...............................................................40
Response Time Error!...............................................................40
Response Time Error!...............................................................41
RET Error(XT-2000i only)5........................................................ 34
RET Sampling Error(XT-2000i only)5........................................ 32
RET-CH Error(XT-2000i only)5..................................................35
Rinse Motor Error .....................................................................16
[S]
Sample ID# does not match Host Computer ...........................41
Sample ID# does not match Host Computer. ..........................42
Sample Not Asp Error .............................................................. 18
Sampler Start ERR (BSNS) ...................................................... 30
Send Error.................................................................................41
Set Piercer Cover .....................................................................20
Short Sample.............................................................................19
XT-Series S/M 6-iv December 13, 2007
Page 5
[T]
There isn't astm script file.......................................................41
Tube Clamp Error..................................................................... 28
Tube Inv. Position ERR............................................................ 28
Tube Sensor Error.................................................................... 29
[W]
Waste Chamber 1 Error........................................................... 14
Waste Chamber 2 Error........................................................... 14
WB Asp Motor Error ................................................................ 14
WBC/BASO Sampling Error...................................................... 32
WBC/BASO-CH Error................................................................ 34
[X]
X-bar Limit Error ...................................................................... 37
X-bar-M Limit Error................................................................... 37
XT-Series S/M 6-v December 13, 2007
Page 6
SECTION 6 ERROR MESSAGES
6.1 INTRODUCTION
In this section, error monitor ing method and error r ecovery
method on the Main Unit are described.
6.2 OUTLINE
The XT-2000i has the following basic concept on er ror processing:
1. The XT-2000i has two basic analysis modes: Manual Analysis
and Sampler Analysis. W ithout special notice, Capillary
Analysis based on Manual Analysis and Closed Analysis on
Sampler Analysis.
2. Errors are roughly classified int o 2 categories: Analysis Error
and Not Ready. Depending on the timing of t he error, either or
both error categories apply.
1) An Analysis Error, occurs during analysis, af fects analysis
result.
2) An Not Ready error is a situation where the analysis
operation is impossible to continue.
3. Errors are reset by two means: (a)using Short Cut Key (b)
performing an individual Service sequence. If error occurs, 1)
is displayed.
1) After the operator eliminating the cause of the error, the Er ror
Reset Sequence is automatically perform ed by using Short
Cut Key.
2) After the operator eliminating the cause of the error, operat or
performs the corrective service sequence to r eset the error.
4. The reason why Sampler Analysis is interrupted or stopped,
and which sample is influenced by the error are clearly
indicated.
5. When Sampler Analysis is re-started, conf irmation message f or
the re-analysis sample will be displayed.
6. When an err or occurs, it is possible to analyze on the mode
which is not effected by the error. " Not Ready", however, is
displayed at Sampler Analysis because the Sampler Analysis is
executed under work list.
XT-Series S/M 6-1 January 2006
Page 7
6.3 ERROR CLASSIFICATION AND XT-2000i'S ACTION
The error status on XT -2000i are classified and defined as below:
A. Analysis Error (Sampler stops and rack should be r e-set)
Error Message: "Analysis Error"
[Action for Error]
The analysis data with the error status is indicated and
stored, and the system becomes ready automatically when
all the analysis sequences are completed. During sampler
analysis, the sequence after shif ting the sample rack are
suspended and the messages [Check Stored Data] and
[Analysis Error] are displayed.
[Data Output]
[– – – –] is indicated at the related item data to the
abnormal sample data.
[Resume Function]
The error status (error is resolved or not) cannot be verified
until the analysis isperformed again. To restart the sam pler
analysis, resetting the rack by the operat or is required.
B. Error making t he analysis disabled (Sampler analysis is
interrupted)
Error Message: "Analysis Error"
[Action for Error]
The error status is displayed on the IPU, and the analysis
for the sample which is currently perfor med is continued,
however, the next analysis is suspended and the instrument
becomes ready when all the analysis sequences are
completed. Sampler Analysis Sequence stops bef ore
shifting Rack.
[Data Output]
The analyzed data is output normally.
[Resume Function]
The system becomes ready by using Short Cut Key when
the corrective action is taken.
C. Error making the analysis disabled (Sam pler stops and rack
should be re-set)
Error Message: "Analysis Error"
[Action for Error]
The error status is displayed on the IPU, and the analysis
for the sample which is currently perfor med is continued,
however, the next analysis is suspended and the instrument
becomes ready when all the analysis sequences are
completed. Sampler Analysis Sequence stops bef ore
shifting Rack.
[Data Output]
The analyzed data is output normally.
[Resume Function]
The system becomes ready by using Short Cut Key when
the corrective action is taken. Auto resume is not perf ormed.
To restart the sampler analysis, reset ting the rack by the
operator is required.
D. Analysis Error caused by abnormal analysis and next analysis
is not available
Error Message: “Analysis Error” and “Not Ready”.
[Action for Error]
The analysis data with the error status is indicated and
stored, and the system becomes ready when all the
analysis sequences are completed. W hen an error occurs
during sampler analysis, the sequence af ter shifting the
sample rack are suspended and the messages [Check
Stored Data] and [AnalysisError] are displayed.
[Data Output]
[– – – –] is indicated at the related item data to the
abnormal sample data.
[Resume Function]
The system becomes Ready by using Short Cut Key when
the corrective action is taken. Some error s are corrected
only by the power OFF/ON. To restart the sampler analysis,
resetting the rack by the operat or is required.
E. Messages requiring attention
XT-Series S/M 6-2 January 2006
Page 8
[Action for Error]
An analysis can be continued, however, a message is
displayed in order to prompt the maintenance. T he alarm
does not sound. Sampler analysis is not interrupted.
[Data Output]
The analyzed data is output normally.
[Resume Function]
The message disappears when the corrective action is
taken.
F. Messages requiring maintenance
[Action for Error]
An analysis can be continued, however, a message is
displayed in order to prompt the maintenance. T he alarm
does not sound. Sampler analysis is not interrupted.
[Data Output]
The analyzed data is output normally.
[Resume Function]
The message disappears by resetting the counter by the
operator. The counters f or the flow cell rinsing and
shutdown are automatically reset whenperforming each
sequence.
XT-Series S/M 6-3 January 2006
Page 9
6.4 ERROR MESSAGES AND CORRECTIVE ACTIONS
Details of each Error Message on XT- 2000i are described as
below:
6.4.1 Pressure/Vacuum Error Messages
Pressure Sensors
PCB No.1260
6.4.1.1 Pressure Lower Error
Description: 0.25 MPa pressure is erroneously lowered than the
specified pressure.
Purpose: To ensure the operation of the solenoid valves and
master valves.
Method: During analysis or Ready: System monitors
whether the pressure is 0.15MPa or higher every
0.1 second. System generates an error when
detecting pressure is low for more than 1 second
continuously.
Error Type: Special Error (Main Unit Power OFF)
XT’s Action: 1) All sequences are st opped immediately.
2) All Solenoid Valves and Pneumatic Unit become
OFF.
3) Hereafter analysis cannot be made.
Action Message: If the Hand Clipper gr asps a blood collection
tube, remove the piercer cover and return the
collection tube to its original position in the Sam ple
Rack. Turn OFF the power. 52
Help [OK]: None.
6.4.1.2 0.25MPa Error
Description: 0.25MPa pressure is exceeded the specified range.
Purpose: To ensure the operation of master valves, solenoid
valves, DP.
Method: 1) In Ready: 0.25±0.04MPa pressure is monitored
every 0.1 second. System generates an error
when the pressure is exceeded this range for
more than 2 seconds continuously.
2) In Analysis Sequence: 0.15 ~ 0.29MPa pressure
is monitored at the timing described in t he
timing chart.
Error Type: D
Action Message: Pressure has not reached the regulation rang e.
Adjust the pressure. 52
Help [OK]: The pressure error is recovered after adjust ing the
regulator observing status display.
52 305H084
XT-Series S/M 6-4 January 2006
Page 10
6.4.1.3 0.16MPa Error
Description: 0.16MPa pressure is outside the requir ed range.
Purpose: To ensure the forming of FCM sheath flows.
Method: 1) In Ready: 0.16±0.016MPa pressure is
monitored every 0.1 second. System generates
an error when pressure is exceeded this range
for more than 2 seconds continuously.
2) In Analysis Sequence: 0.16±0.016MPa
pressure is monitored at the timing described in
the timing chart.
Error Type: D
Action Message: Pressure has not reached the regulation rang e.
Adjust the pressure. 52
Help [OK]: The pressure error is recovered aft er adjusting the
regulator observing status display.
6.4.1.4 0.07MPa Error
Description: 0.07MPa pressure is outside the required range.
Purpose: To ensure the draining of waste fluid chamber, DP
operation, and RBC sheath pressure.
Method: 1) In Ready: 0.07±0.01MPa pressure is monitored
every 0.1 second. System generates an error
when pressure is exceeded this range for more
than 2 seconds continuously.
2) In Analysis sequence: 0.07±0.01MPa pressure
is monitored at the timing described in t he
timing chart.
Error Type: D
Action Message: Pressure has not reached the regulation rang e.
Adjust the pressure. 52
Help [OK]: The pressure error is recovered after adjust ing the
regulator observing status display.
6.4.1.5 -0.04MPa Error
Description: -0.04MPa pressure is outside the req uired range.
Purpose: To ensure the draining fr om reaction chamber,
detection chamber and Hgb flow cell.
Method: 1) In Ready: -0.04±0.004MPa pressure is
monitored every 0.1 second. System generates
an error when pressure is exceeded this range
for more than 2 seconds continuously.
2) In Analysis sequence: -0.04±0.004MPa
pressure is monitored at the timing described in
the timing chart.
Error Type: D
Action Message: Pressure has not reached the regulation rang e.
Adjust the pressure. 52
Help [OK]: Check the A/D DATA in status screen.
52 305H084
XT-Series S/M 6-5 January 2006
Page 11
March 12, 2008
6.4.1.6 -0.07MPa Error
Description: -0.07MPa pressure is outside the req uired range.
Purpose: To ensure the draining f rom reaction chamber,
detection chamber and Hgb flow cell.
Method: 1) In Ready: -0.073±0.02MPa pressure is
monitored every 0.1 second. System generates
an error when pressure is exceeded this range
for more than 2 seconds continuously.
2) In Analysis sequence: -0.073±0.02MPa
pressure is monitored at the timing described in
the timing chart.
Error Type: D
Action Message: Pressure has not reached the regulation rang e.
Check the pressure and contact your Sysmex Service
Representative.
Help [OK]: Check the A/D DAT A in status screen.
6.4.2 Temperature Errors
6.4.2.1 40°C RH Temp High
6.4.2.2 40°C RH Temp Low
Description: 40°C reagent heater tem perature is outside the
required range.
Purpose: To ensure the lyse reagent t emperature of BASO ,
DIFF, and RET. To ensure the dye/lyse reaction of BASO, DIFF,
and RET.
Method: The temperature sensor installed on 40°C r eagent
heater checks whether the temperatur e is within the ranges
indicated below.
Target Temperat ure: -0.2667t + 54°C (t : environmental
temperature) Monitored Temperat ure:
Ready: -0.2667t + 54°C ± 3°C is monitored every 1 second. (t:
environmental temperature) System g enerates an error when
the temperature exceeds this range f or more than 3.0seconds
continuously.
2) In Analysis Sequence: -0.2667t + 54°C ± 3°C
when monitored analysis starts. (t:
environmental temperature)
Error Type: D
Action Message: Temperature of 40' C Reagent Heater is outside
the required range.
Help [OK]: Check the A/D DATA in status screen.
Reagent Heater
Thermister
XT Series S/M 6-6
Page 12
6.4.2.3 FCM RU Temp High
6.4.2.4 FCM RU Temp Low
Description: FCM Reaction Chamber temperature is out side the
required range.
Purpose: To ensure the temperature of FCM Reaction
Chamber. To ensure the dye/lyse reaction of BASO,
DIFF, and RET.
Method: The temperature sensor installed on FCM reaction
chamber checks whether the temperatur e is within
the ranges indicated below.
Target temperatur e: 41℃
Monitored Temperature:
1) In Ready: 41±2℃ is monitored every 1 second.
System generates an error when detect error
information for m ore than 3.0 seconds
continuously.
2) In Analysis Sequence: 41±3℃ is monitored
when analysis starts.
Error Type: D
Action Message: Temperature of FCM React Chamber is outside
the required range. 52
Help [OK]: Check the A/D DATA in status screen.
6.4.2.5 FCM Detector Temp High
6.4.2.6 FCM Detector Temp Low
Description: FCM optical detector temperature is out side the
required range.
Purpose: To ensure the temper ature of FCM optical detector.
To ensure the photo multiplier tube sensit ivity.
Method: The temperature sensor installed on FCM optical
detector checks whether the temperat ure is within
the ranges indicated below.
Target temperatur e: 35℃
Monitored Temperature:
1) In Ready: 30 to 40℃ is monitored every 1
second. System generates an error when the
temperature is exceeds this range more t han
3.0 seconds continuously.
2) In Analysis Sequence: 30 to 40°C is monitored
when analysis starts.
Error Type: D
Action Message: Temperature of FCM Detector is outside the
required range. 52
Help [OK]: Check the A/D DATA in status screen.
FCM Thermister
52 305H084
XT-Series S/M 6-7 January 2006
Page 13
6.4.2.7 40°C RH Therm Sens ERR
Description: Temperature control thermistor in 40°C reagent
heater is defective or broken wire.
Purpose: To ensure the temper ature control in the reag ent
heater.
Method: 1) In Ready: The signal from the driver board is
monitored every 1 second. System generates an
error when detect defective signal for more than
3.0 seconds continuously.
2) In Analysis Sequence: This is monitored when
analysis starts.
Error Type: D (Main Unit Power OFF)
Action Message: One of the thermal sensor s (40'C Reagent
Heater) is defective. Turn O FF the power and
contact your Sysmex service representative. 52
Help [OK]: None.
6.4.2.8 FCM RU Therm Sens ERR
Description: Temperature control thermistor in FCM reaction
chamber is defective or cut.
Purpose: To ensure the temper ature control in FCM reaction
chamber.
Method: 1) In Ready: The signal from the driver board is
monitored every 1 second. System generates an
error when detect defective signal for more than
3.0 seconds continuously.
2) In Analysis Sequence: This is monitored when
analysis starts.
Error Type: D (Main Unit Power OFF)
Action Message: One of the thermal sensors (r eact chamber) is
defective. Turn OFF the power and contact your
Sysmex service representative. 52
Help [OK]: None.
Reaction Unit
Thermister
52 305H084
XT-Series S/M 6-8 January 2006
Page 14
6.4.2.9 FCM TD Therm Sens ERR
Description: Temperature control thermistor in FCM optical
detector is defective or cut.
Purpose: To ensure the temper ature control in FCM optical
detector.
Method: 1) In Ready: The signal from the driver board is
monitored every 1 second. System generates an
error when detect defective signal for more than
3.0 seconds continuously.
2) In Analysis Sequence: This is monitored when
analysis starts.
Error Type: D (Main Unit Power OFF)
Action Message: One of the thermal sensor s (FCM Detector) is
defective. Turn OFF the power and contact your
Sysmex service representative. 52
Help [OK]: None.
FCM Thermister
52 305H084
XT-Series S/M 6-9 January 2006
Page 15
6.4.2.10 Env Therm Sens ERR
Description: Thermistor for environmental temperature is
defective or cut.
Purpose: To ensure the temperat ure compensation of every
heater.
Method: 1) In Ready: The signal from the driver board is
monitored every 1 second. System generates an
error when defective signal for mor e than 3.0
seconds continuously.
2) In Analysis Sequence: This is monitored when
analysis starts.
Error Type: D (Main Unit Power OFF)
Action Message: Turn OFF the power and contact your Sysmex
service representative. 52
Help [OK]: None.
6.4.2.11 Env Temp High
6.4.2.12 Env Temp Low
Description: Environmental temperature is outside t he required
range.
Purpose: To verify the environment of the instrument. T o
verify that the thermistorof the environment
temperature is not defect ive.
Method: The temperature sensor installed on t he instrument
checks whether the temperature is within the
ranges indicated below.
Monitored temperature: 5 to 40°C is monitored
every 1 second. System generates an error when
the temperature exceeds for mor e than 3.0
seconds continuously.
Error Type: D
Action Message: Room temperature is outside the 15 - 30ﾟC
range. 52
Help [OK]: Check the A/D DATA in status screen.
Environmental
Thermister
52 305H084
XT-Series S/M 6-10 January 2006
Page 16
6.4.2.13 FCM Sheath Temp High
6.4.2.14 FCM Sheath Temp Low
Description: FCM sheath reagent temperature is out side the
required range.
Purpose: To verify the EPK (CELLPACK) t emperature of t he
instrument.
Method: The temperature sensor (FCM thermist er) installed
on the instrument checks whether the value is
within the ranges indicated below.
Monitored Temperature: In Analysis sequence: 15
to 35℃ is monitored at the timing described in the
timing chart.
Error Type: D
Action Message: Temperature of FCM Sheath is outside t he
required range. 52
Help [OK]: Check the A/D DATA in status screen.
FCM Thermister
6.4.2.15 FCM TD Therm Sens ERR
Description: Thermistor for FCM sheath reagent temperature is
defective or cut.
Purpose: To ensure the temperat ure compensation of
fluorescence sensitivity.
Method: 1) In Ready: The signal from the driver board is
monitored every 1 second. System generates an
error when detect defective signal for more than
3.0 seconds continuously.
2) In Analysis Sequence: At the timing descr ibed in
the timing chart.
Error Type: D (Main Unit Power OFF)
Action Message: One of the thermal sensor s (FCM Detector) is
defective. Turn OFF the power and contact your
Sysmex service representative. 52
Help [OK]: None.
52 305H084
XT-Series S/M 6-11 January 2006
Page 17
6.4.3 Reagent and Chamber Errors
WC-2
EPK FCM Chamber
EPK Diluent Chamber
WC-1
Air Bubble Sensors
Air Bubble Sensors
Top View
Side View
If there is liquid, the
light goes though.
Bottom
View
When there is liquid in the bubble sensor, the light of the se
nsor goes through. When there is no liquid, the light does n
ot go through. This is how sensor detects the liquid.
6.4.3.1 Replace Container EPK
Description: The reagent container is empty and needs to be
replaced.
Purpose: To prevent the air bubbles f rom entering into t he
reagent chamber.
Method: Air bubble sensor of reagent aspirat ion line is
checked during EPK is aspirated.
Error Type: B
Action Message: Replace the empty reagent container(s ) with
new reagent container(s), and press [OK] k ey. 52
Help [OK]: The error is recovered after executing Reag ent
Replace Sequence.
52 305H084
XT-Series S/M 6-12 January 2006
Page 18
6.4.3.2 Replace Container SLS
6.4.3.3 Replace Container FBA
Description: The reagent container is empty and needs to be
replaced.
Purpose: To ensure the requir ed quantity of reag ent for
analysis.
Method: Air bubble sensor at reagent aspiration line is
checked during reagent is aspirat ed.
Error Type: B
Action Message: Replace the empty reagent container(s ) with
new reagent container(s), and press [OK] k ey. 52
Help [OK]: The error is recovered after executing Reag ent
Replace Sequence.
6.4.3.4 Replace Container FFD
Description: The reagent container is empty and needs to be
replaced.
Purpose: To ensure the requir ed quantity of reag ent for
analysis.
Method: Air bubble sensor at reagent aspiration line is
checked during FFD is aspirated.
Error Type: B
Action Message: Replace the empty reagent container(s ) with
new reagent container(s), and press [O K] key. CBC
or RET mode analysis is still possible even if this
error is displayed. 52
Help [OK]: The error is recovered after executing Reag ent
Replace Sequence.
6.4.3.5 Replace Container FFS
Description: The reagent container is almost empty and needs
to be replaced.
Purpose: To ensure the requir ed quantity of reag ent for
analysis.
Method: Error occurs when cycle count of FFS diaphragm
pump reaches 1800 times.
Error Type: B
Action Message: Replace the empty reagent container(s ) with
new reagent container(s), and press [O K] key. CBC
or RET mode analysis is still possible even if this
error is displayed. 52
Help [OK]: After caution message is displayed, the error is
recovered by executing Reagent Replace
Sequence. Reset the counter. W hen this er ror is
recovered, caution message is displayed.
6.4.3.6 Replace Container RED (XT-2000i only)5
Description: The reagent container is empty and needs to be
replaced.
Purpose: To ensure the requir ed quantity of reag ent for
analysis.
Method: Air bubble sensor at RED diluent aspiration line is
checked during RED diluent is aspirated.
Error Type: B
Action Message: Replace the empty reagent container(s ) with
new reagent container(s), and press [O K] key. CBC
or DIFF mode analysis is still possible even if this
error is displayed. 52
Help [OK]: After caution message is displayed, the error is
recovered by executing Reagent Replace
Sequence. W hen this error is recovered, caution is
necessary to displayed.
52 305H084
XT-Series S/M 6-13 January 2006
Page 19
6.4.3.7 Chamber EPK Error
6.4.3.8 Chamber FCM Sheath ERR
Description: The reagent remains in the reagent container, but
cannot supply the reagent to the chamber.
Purpose: To ensure the requir ed quantity of reag ent for
analysis.
Method: The float switch installed on the reagent chamber
is checked.
Only in Analysis sequence: Timing at immediat ely
after replenishing is perf ormed.
Error Type: B
Action Message: Check the container (EPK) and press t he [OK]
key. 52
Help [OK]: The error is recovered after executing Reag ent
Replace Sequence.
6.4.3.9 Waste Chamber 1 Error
6.4.3.10 Waste Chamber 2 Error
Description: The waste liquid inside of the waste chamber 1(for
whole instrument) and 2(for FCM/RBC sheath)
could not be drained.
Purpose: To ensure that the waste is drained.
Method: The float switch installed on the waste chambers is
checked.
Only in Analysis sequence: Timing at immediat ely
after draining is perf ormed.
Error Type: B
Action Message: Check the drain line tubing and nipple on the
appropriate waste chamber and press the [OK] key.
52
Help [OK]: The error is recovered after executing W aste
Chamber Drain Sequence.
6.4.3.11 Exchange Waste Tank
Description: The waste container is full.
Purpose: To ensure the waste to be drained.
Method: The pressure switch for waste (optional) is
checked as below:
1) In Ready: The pressure switch is monitored
every 1 second. System generates an error
when detect waste full for more than 3.0
seconds continuously.
2) In Analysis Sequence: Timing at im mediately
after draining is perf ormed.
Error Type: B
Action Message: Replace the waste container (SE). and press
the [OK] key. 52
Help [OK]: The error is recovered after executing W aste
Chamber Drain Sequence.
6.4.4 Motor Errors
6.4.4.1 WB Asp Motor Error
Description: The WB aspiration motor does not rotate sm oothly.
Purpose: To ensure the quantit y of W B sample aspiration
and rinse reagent in W B line.
Method: System monitors whether the Upper Limit Switch is
ON after motor operat ion is finished.
Only in Analysis sequence: Timing at immediat ely
after syringe ascended.
Error Type: D
Action Message: Check the W B aspiration motor. and press the
[OK] key. 52
Help [OK]: The error is recovered after executing the T est
Sequence in WB Aspir ation Motor.
52 305H084
XT-Series S/M 6-14 January 2006
Page 20
W hole Bood Pump
Upper Sensor
6.4.4.2 RBC Sheath Motor Error
Description: The RBC sheath syringe motor does not rotate
smoothly.
Purpose: To ensure the quant ity of the RBC sample
measurement.
Method: System monitors whether the photo-interr upter at
the lower limit is shaded and the motor is stopped
after motor operat ion is finished.
Only in Analysis sequence: Timing at immediat ely
after syringe ascended.
Error Type: D
Action Message: Check the RBC sheath motor and press t he
[OK] key.. 52
Help [OK]: The error is recovered after executing the T est
Sequence in RBC Sheath Motor.
52 305H084
RBC Sheath
Lower Sensor
XT-Series S/M 6-15 January 2006
Page 21
6.4.4.3 FCM Sheath Motor Error
Description: The FCM sheath syringe unit motor does not rotate
smoothly.
Purpose: To ensure the quantit y of the FCM sample
measurement.
Method: System monitors whether the photo-interr upter at
the lower limit is shaded and the motor is stopped
after motor operat ion is finished.
Only in Analysis sequence: Timing at immediat ely
after syringe ascended.
Error Type: D
Action Message: Check the FCM sheath motor and press the
[OK] key. 52
Help [OK]: The error is recovered after executing the T est
Sequence in FCM Sheath Motor.
FCM Sheath
Lower S ensor
6.4.4.4 Rinse Motor Error
Description: The rinse cup unit motor is not operated correctly.
Purpose: To ensure the blood or rinse liq uid not to spread
when rinsing WB line.
Method: System monitors whether the photo-interr upter at
the lower limit is shaded and the motor is stopped
after motor operat ion is finished.
Only in Analysis sequence: Timing at immediat ely
after rinse cup descended.
Error Type: D
Action Message: Check the Rinse Motor. and press the [OK] k ey.
52
Help [OK]: The error is recovered after executing the T est
Sequence in Rinse Motor.
Rinse Cup
Lower S ensor
XT-Series S/M 6-16 January 2006
52 305H084
Page 22
6.4.4.5 Mixing Motor Error
Description: Mixing motor does not rotate.
Purpose: To ensure the sample in FCM reaction chamber is
mixed normally.
Method: During mixing motor is rotating, system monitors
whether output signal of photo inter rupter becomes
OFF and ON repeatedly (equivalent of 1000rpm or
more).
Error Type: D (CBC analyzable)
Action Message: Check the Mixing Motor. and press the [OK]
key. 52
Help [OK]: The error is recovered after executing the T est
Sequence in Mixing Motor.
Mixing Motor
Sensor
52 305H084
XT-Series S/M 6-17 January 2006
Page 23
6.4.5 WB Aspiration Errors
6.4.5.1 Low Blood Volume
Description: During the Auto mode analysis, the blood volume is
insufficient.
Purpose: To indicate sampler mode analysis cannot be done
because of insufficient blood volume.
Method: The system generates this error when the sample
tube detection sensor detects a tube and the
Sample volume sensor detects the sample volume
is insufficient. At this time, sample is stored as
[----] data.
Error Type: A
Action Message: Analyze in the Manual mode or Capillary mode.
52
Help [OK]: None.
Sample Volume Sensor
6.4.5.2 Sample Not Asp Error
Description: The blood sensor cannot detect the blood within
the specified sample aspiration time.
Purpose: To ensure the amount of sample aspiration. (T o
check the clots, fibrin, et c.)
Method: The Blood Aspiration Sensor attached to the r ear
of SRV checks the sample is aspirated t o the
sensor. Sensor is monitored at the tim ing
described in the timing chart.
Error Type: A
Action Message: Execute Shutdown and Restart to clean piercer.
52
Help [OK]: None.
52 305H084
XT-Series S/M 6-18 January 2006
Page 24
6.4.5.3 Short Sample
Description: During sample aspiration, specified amount of
sample cannot be aspirated.
Purpose: To ensure the amount of sample aspiration.
Method: The Blood Aspiration Sensor attached to the f ront
of SRV checks the sample is aspirated t o the
sensor. Sensor is monitored at the tim ing
described in the timing chart.
Error Type: A
Action Message: Analyze in the Manual mode or Capillary mode.
52
Help [OK]: None.
Blood Aspiration
Sensor Rear
Blood As piration
Sensor Front
6.4.5.4 Blood Asp Sensor Error
Description: The blood aspiration sensor is not operated
correctly.
Purpose: To ensure the normal f unction of blood aspiration
sensor.
Method: If the sensor cannot be adjusted when the
automatic offset is adjusted.
Only in Analysis sequence: Sensor is monitored at
the timing W B aspiration starts.
Error Type: B
Action Message: Replace the blood aspiration sensor. Contact
your Sysmex Service Representative to replace it.
As a tentative measure, alter the Sampler Stop
Conditions to allow Sampler operation to continue.
52
Help [OK]: The error is recovered.
52 305H084
XT-Series S/M 6-19 January 2006
Page 25
6.4.6 CP and Sampler Errors
SENSOR LOCATION
6.4.6.1 Set Piercer Cover
Description: The piercer cover is not mounted on the
instrument.
Purpose: To ensure the piercer cover is mount ed to avoid
injury.
Method: The limit switch on the CP unit is check as f ollows.
In Analysis sequence and Ready: System monitors
every second. System generates an error when
detecting this informat ion for more than 3. 0
seconds continuously.
Error Type: C
Action Message: Install the piercer cover. Manual mode analysis
is still possible even if this error is displayed. 52
Help [OK]: None.
Piercer Cover Sensor
52 305H084
XT-Series S/M 6-20 January 2006
Page 26
6.4.6.2 Rack Feed In Func Error
Description: “Rack feed in” operation (to carry the rack f rom the
right rack pool to the measur ement line) is not
executed correctly.
Purpose: To ensure that the rack is carried to the most f eed
in position of the right rack pool and it is ready for
rack shift operation.
Method: If the both of Rack Feed In Sensor and Rack Shif t
Home Sensor are not shaded or ON within 20
seconds after starting of rack feed in oper ation.
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered after ret urning the feed- in
lever to the initial position.
6.4.6.3 Rack Feed In Init. ERR
Description: The feed-in lever is not returned to the initial
position within the specified time.
Purpose: To ensure the rack feed-in lever to be properly
returned to the home position af ter feed-in
operation and the feed-in operation f or the next
rack can be properly started.
Method: If Rack Feed-In Home Posit ion sensor is not
shaded within 20 seconds after the rack feed in
lever returning operation is started.
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered after ret urning the feed- in
lever to the initial position.
Rack Feed In
Position Sensor
Rack Feed In Home
Position Sensor
52 305H084
XT-Series S/M 6-21 January 2006
Page 27
6.4.6.4 RACK Shift Home Pos. ERR
Description: The rack shift lever does not come to the initial
position.
Purpose: To ensure the rack shift lever to be properly
returned to the initial position af ter shift ing
operation and the shifting operat ion for the next
rack can be properly started.
Method: If Rack Shift Home Position sensor is not shaded
within 2 seconds after the rack shif t lever returning
operation is started.
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered after returning the shift lever
to the initial position.
Rack Shift Home
Position sensor
52 305H084
XT-Series S/M 6-22 January 2006
Page 28
6.4.6.5 Rack Removed
Description: The rack on the measurement line is moved during
a tube is clamped from the rack with the hand
clipper.
Purpose: To ensure the rack is locat ed on the measurement
line and the tube can be returned to the orig inal
position in the rack after the sample is aspirated.
Method: If Tube Position Sensor (rig ht or left) is shaded
when the hand ascent completes or the hand
descent starts. System monitors at a const ant
timing (every 0.1 second). W hen error occurs,
hand clipper does not descend.
Error Type: C
Action Message: Reset both the tube and rack and press the
[OK] key. 52
Help [OK]: The error is recovered after executing the T est
Sequence at CP.
Rack Shift Sensor
52 305H084
XT-Series S/M 6-23 January 2006
Page 29
6.4.6.6 Rack Move Error 1
Description: The rack shifting is not detected during the r ack
shift operation.
Purpose: To ensure the rack is shifted. For example, err or is
checked when the shifting motor oper ates properly,
however, the rack cannot be shifted because the
levers are not functioned properly.
Method: If the one of the bot h Tube Position sensor (Right
and Left) is not shaded for m ore than 50 ms fr om
starting the shifting motor operation to com pletely
returning to the init ial position. System monitors at
a constant timing (every 0.01 second).
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered.
6.4.6.7 Rack Move Error 2
Description: A rack is moved even the rack shift operation is not
performed during the analysis.
Purpose: To ensure the rack is properly positioned before or
after the shift operation.
Method: If Tube Position sensor (Rig ht) or Tube Position
sensor (Left) is shaded during f rom completing
rack shift to starting next rack shift. System
monitors at a constant timing (every 0.1 second)
except from starting t o move the hand until the
hand movement completes.
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered.
6.4.6.8 Rack Move Error 3
Description: A rack is moved during the interrupt READY.
Purpose: To ensure that the CP r e-analysis can be properly
started from the pr oper tube position.
Method: If Tube Position Sensor (rig ht or left) is shaded
during the STAT READY. System monitors at a
constant timing (every 0.1 second).
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered.
52 305H084
XT-Series S/M 6-24 January 2006
Page 30
6.4.6.9 Rack Feed Out Func ERR
Description: The rack feed-out lever is not functioned when the
rack is fed out.
Purpose: To ensure the rack f eed-out lever operation
properly.
Method: If Rack Feed Out Init ial Position sensor is shaded 1
second after rack f eed-out operation is started.
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered after retur ning the feed-out
lever to the initial position.
Rack Feed Out Initial
Position Sensor
6.4.6.10 Rack Feed Out Init. ERR
Description: The rack feed-out lever is not returned to the initial
position within the specified time.
Purpose: To ensure the rack f eed-out lever is returned t o the
home position and the shifting operat ion for the
next rack can be performed proper ly.
Method: If Rack Feed Out Init ial Position sensor is not
shaded 4.5 seconds after the rack f eed-out lever
returning operation to its hom e position is started.
When error occurs, rack is not shif ted.
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered after retur ning the feed-out
lever to the initial position.
52 305H084
XT-Series S/M 6-25 January 2006
Page 31
6.4.6.11 Hand Init Positi on ERR
Description: The hand clipper forward/backward mechanism
cannot return to its initial position within the
specified time.
Purpose: To ensure the hand is returned t o the home
position and the shifting operation f or the next rack
can be performed properly.
Method: If the hand initial position sensor is not shaded 1
second after the hand returning operation is start ed.
When this er ror occurs, hand is moved to the initial
position. Rack is not shifted.
Error Type: C
Action Message: Execute CP Mech. menu. Reset both the tube
and rack and press the [OK] key. 52
Help [OK]: The error is recovered after executing the T est
Sequence at CP.
Hand Initi al S ensor
Description: The hand clipper forward/backward mechanism
cannot return its tube grasping position within he
specified time.
Purpose: To ensure the hand is placed at tube cat ch position
and the hand ascending is possible.
Method: If the hand operating posit ion sensor is not shaded
1.0 second after the hand f orwarding operation is
started. W hen this error occurs, hand is m oved to
the initial position. Rack is not shif ted.
Error Type: C
Action Message: Execute CP Mech. menu. Reset both the tube
and rack and press the [OK] key. 52
Help [OK]: The error is recovered after executing the T est
Sequence at CP.
Hand Move
Position Sensor
6.4.6.12 Hand Move Position ERR
XT-Series S/M 6-26 January 2006
52 305H084
Page 32
6.4.6.13 Hand Upper Position ERR
Description: The hand clipper up/down mechanism cannot be
operated to its upper position within the specified
time.
Purpose: To ensure the hand clipper is at t he upper position
and clamping & piercing is operated correct ly.
Method: If the hand upper position sensor is not shaded 2
second after the hand ascending operat ion is
started. W hen error occurs, hand stops as the
status. Rack is not shift ed.
Error Type: C
Action Message: Execute CP Mech. menu. Reset both the tube
and rack and press the [OK] key. 52
Help [OK]: The error is recovered after executing the T est
Sequence at CP.
Hand Upper
Position Sensor
6.4.6.14 Hand Lower Posit ion ERR
Description: The hand clipper up/down mechanism cannot be
operated to its lower position within the specified
time.
Purpose: To ensure the hand clipper is lower position and
put the tube back to the rack.
Method: If the hand lower position sensor is not shaded 2
second after the hand descending operat ion is
started. W hen this error occurs, hand is m oved to
the initial position. Rack is not shif ted.
Error Type: C
Action Message: Execute CP Mech. menu. Reset both the tube
and rack and press the [OK] key. 52
Help [OK]: The error is recovered after executing the T est
Sequence at CP.
Hand Lower
52 305H084
XT-Series S/M 6-27 January 2006
Position Sensor
Page 33
6.4.6.15 Tube Inv. Position ERR
Description: The tube cannot be inverted or returned from
inverted position.
Purpose: To ensure tube is clamped properly and piercing
operation can be performed.
Method: If the tube inversion position sensor is not shaded
0.8 second after the tube inversion is star ted. If the
tube standing position sensor is not shaded 0.8
second after returning operation from inverted
position is started. W hen error occurs, hand stops
as the status. Rack is not shift ed.
Error Type: C
Action Message: Execute CP Mech. menu. Reset both the tube
and rack and press the [OK] key. 52
Help [OK]: The error is recovered after executing the Test
Sequence at CP.
Tube Inversion
Position Sensor
6.4.6.16 Tube Clamp Error
Description: The tube is not clamped correctly.
Purpose: To ensure tube is clamped properly and piercing
operation can be performed. T o prevent from
piercer to being broken due to t he tube clamp
failure.
Method: If the tube clamp position sensor is not shaded 1
seconds after the tube clamp operation is st arted.
When error occurs, piercing operat ion is stopped,
and tube clamp is released. Hand stops as the
status. Rack is not shift ed.
Error Type: C
Action Message: Execute CP Mech. menu. Reset both the tube
and rack and press the [OK] key. 52
Help [OK]: The error is recovered after executing the T est
Sequence at CP.
Tube Clamp Sensor
XT-Series S/M 6-28 January 2006
52 305H084
Page 34
6.4.6.17 Tube Sensor Error
Description: Although the tube was not detected by tube
detection sensor, blood is detected by sample
volume sensor.
Purpose: To ensure the funct ion of blood volume sensor and
tube detecting sensor.
Method: If the blood is detected by sample volume sensor
although tube is not detected by tube detection
sensor. The blood volume sensor has higher
priority than tube detection sensor.
Error Type: E
Action Message: Probable Cause Dirt interfer ed the blood
volume sensor, and so the blood volume sensor
judges present although the tube det ection sensor
has judged absent. Corrective Action Remove the
dirt from the blood volume sensor. 52
Help [OK]: The error is recovered.
Tube Detection Sensor
Sample Volume Sensor
52 305H084
XT-Series S/M 6-29 January 2006
Page 35
6.4.6.18 Rack Full Error
Description: The Sampler left rack pool is filled with racks.
Purpose: To prompt operator to remove the racks in t he left
rack pool.
Method: 1) If the rack f ull sensor detects the rack when
starting the sampler mode analysis.
2) The next rack exists on the measurement line or
the right rack pool, and Rack Full sensor detects
the rack when the rack on the measurement line
is transported to the left end. W hen error occur s,
rack is not shifted. It resumes when error is
recovered.
Error Type: B
Action Message: Remove the racks from the lef t rack pool. 52
Help [OK]: None.
Rack Full Sensor
6.4.6.19 Sampler Start ERR (BSNS)
Description: A rack already exists on the measurement line
when starting the sampler operation.
Purpose: To ensure the rack is r eset after error occurs.
Method: 1) If the tube detection sensor detect s the tube
when starting the sample analysis.
2) If the sample volume sensor detects blood for
the tube when starting the sample analysis.
3) If the Rack Shif t sensor (right or left) is not
shaded when starting the sample analysis.
When error occurs, rack is not shif ted.
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered.
6.4.6.23 Rack Not Exist
Description: A rack does not exist on the right rack pool when
starting the sampler operation.
Purpose: To prompt operator t o set the racks in the rig ht
rack pool.
Method: System checks Rack Feed In Sensor or Rack Feed
In Lever Sensor. If the rack feed in lever sensor is
shaded after rack f eed in operation starts.
Error Type: C
Action Message: Reposition rack and restart sam pler. 52
Help [OK]: The error is recovered.
52 305H084
XT-Series S/M 6-30 January 2006
Page 36
6.4.7 Data Analysis Errors
6.4.7.1 Background Error
Description: Because the background counts are high, the
measurement error might become wide.
Purpose: To ensure that the back ground counts within the
range.
Method: Verify that the value for each paramet er in the last
background counts is less than f ollowing value.
WBC 0.1 [X103/µL]
DIFF (W BC count): 0.2 [X10
RBC: 0.02 [X10
3
/µL]
6
/µL]
HGB: 0.1 [g/dL]
PLT: 5.0 [X10
3
/µL]
PLT-O: 10.0 [X103/µL]
Error Type: －
Action Message: Execute Autorinse menu. Press the [OK] k ey.
52
Help [OK]: Auto Rinse Sequence is executed.
6.4.7.2 RBC Sampling Error
Description: During counting, the variation of sampling data
exceeds the specified range.
Purpose: To monitor the unif ormity of the sam ple
concentration, or the sudden clogs at the apert ure.
Method: During counting, get t he count values every 0.5
seconds. And then, error is checked when
maximum, minimum, and total values of sampling
value satisfy following formula.
150 - ValueMinimum - ValueMaximum
>
ValueSampling the of Total
(Exclude the first and the last sampling values.)
Error Type: A
Help [OK]: None.
6.4.7.3 PLT Sampling Error
Description: During counting, the differences of sam pling data
exceeds the specified range.
Purpose: To monitor the unif ormity of the sam ple
concentration and the sudden clogs at the
aperture.
Method: While counting , get the count values every 0.5
seconds. And then, error is checked when
maximum, minimum, and total values of sampling
value satisfy following formula.
100 - ValueMinimum - ValueMaximum
2.0X100
>
ValueSampling the of Total
(Exclude the first and the last sampling values.)
Error Type: A
Help [OK]: None.
2.0X100
52 305H084
XT-Series S/M 6-31 January 2006
Page 37
6.4.7.4 WBC/BASO Sampling Error
Description: During counting, the differences of sam pling data
exceeds the specified range.
Purpose: To monitor the unif ormity of the sam ple
concentration and the sudden clogs at the jet
nozzle and flow cell.
Method: While counting , get the count values every 1
seconds. And then, error is checked when
maximum, minimum, and total values of sampling
data satisfy following form ula.
100 - ValueMinimum - ValueMaximum
ValueSampling the of Total
(Exclude the first and the last sampling values.)
Error Type: A
Action Message: Repeat analysis. If the error persists, Rinse
Flowcell menu. 52
Help [OK]: None.
6.4.7.5 Diff Sampling Error
Description: During counting, the differences of sam pling data
exceeds the specified range.
Purpose: To monitor the unif ormity of the sam ple
concentration and the sudden clogs at the jet
nozzle and flow cell.
Method: While counting , get the count values every 1
seconds. And then, error is checked when
maximum, minimum, and total values of sampling
data satisfy following form ula.
100 - ValueMinimum - ValueMaximum
ValueSampling the of Total
(Exclude the first and the last sampling values.)
Error Type: A
3.0X100
>
3.0X100
>
Action Message: Repeat analysis. If the error persists, Rinse
Flowcell menu. 52
Help [OK]: None.
6.4.7.6 RET Sampling Error(XT-2000i only)5
Description: During counting, the differences of sam pling data
exceeds the specified range.
Purpose: To monitor the unif ormity of the sam ple
concentration and the sudden clogs at the jet
nozzle and flow cell.
Method: While counting , get the count values every 0.5
seconds. And then, error is checked when
maximum, minimum, and total values of sampling
data satisfy following form ula.
100 - ValueMinimum - ValueMaximum
ValueSampling the of Total
(Exclude the first and the last sampling values.)
Error Type: A
Action Message: Repeat analysis. If the error persists, Rinse
Flowcell menu. 52
Help [OK]: None.
52 305H084
3.5X100
>
XT-Series S/M 6-32 January 2006
Page 38
6.4.7.7 RBC Clog Error
Description: Indicates that the RBC transducer aperture has
clogging.
Purpose: To ensure sheath flow and RBC/PLT analysis.
Method: System monitors the A/D converted value of the
clogging signal fr om the both electrodes at t he
transducer, and checks the value is within the
following range.
Clogging Rate: Error occurs at C>105. C =
3.832X10XDX3.9/256-2.110XT
２
X10-２+1.992XT
TD
–3.660X10
C: Clogging Rate (int egral value, round to decimal
point)
D: A/D converted value of the clogg ing voltage
System monitors at the timing descr ibed in the
timing chart.
Error Type: A
Action Message: Execute Clog Removal menu. Press the [OK]
key. 52
Help [OK]: The error is recovered after executing Clog
Removal Sequence.
6.4.7.8 RBC Bubble Error
Description: Indicates that the air bubbles are on the RBC
aperture.
Purpose: To ensure RBC/PLT analysis.
Method System counts the output pulse of bubble
monitoring circuit during count ing. Verif y the
total output pulse of bubble monit oring circuit
should be less than 128.
Error Type: A
Action Message: Execute Clog Removal menu. Press the [OK]
key. 52
Help [OK]: None.
6.4.7.9 Low Count Error
Description: Although the blood volume sensor detects blood
volume enough and aspiration error is not detected
with the blood aspiration sensor, the counting value
is too low.
Purpose: To detect the abnormalities in the dilut ion system.
Method: Error is checked if every data below is less than
the specified value even though the blood volume
sensor monitors enough sample volume and blood
aspiration sensor does not detect the aspiration
TD
WBC 1.0 [X10
error during sampler analysis.
RBC: 0.3 [X10
3
/µL]
6
/µL]
HGB: 1.0 [g/dL]
PLT: 20 [X10
3
/µL]
Error Type: A
Action Message: Blood sample is not aspirated correctly. 52
Help [OK]: None.
52 305H084
XT-Series S/M 6-33 January 2006
Page 39
6.4.7.10 HGB ERROR
Description: A/D converted HGB blank value or sample value
exceeds the specified range.
Purpose: To ensure that the HGB value is analyzed without
any problem.
Method: If the A/D converted HGB blank value or HGB
sample value satisfies either of the f ollowing
conditions.
Blank converted value<50
Sample converted value>12000
Sample converted value - Blank converted value<
-50
Sample converted value - Blank converted value>
3600
Error Type: A
Action Message: If the same error message is displayed again,
contact your Sysmex service representative. 52
Help [OK]: None.
6.4.7.11 HGB Drain Error
Description: HGB blank solution is not completely drained.
Purpose: To ensure that HGB blank solution is com pletely
drained and sample is not diluted.
Method: If the converted HGB blank value and converted
HGB blank value after draining is in the following
range.
Blank after draining - Blank converted value < 150
Error Type: A
Action Message: If the same error message is displayed again,
contact your Sysmex service representative. 52
Help [OK]: None.
6.4.7.12 RET Error(XT-2000i only)5
Description: Staining for the reticulocyte is not performed
correctly.
Purpose: To monitor the staining condit ion and ensure the
analysis data.
Method: If the RBC-X value is in the f ollowing range.
RBC-X is 60ch or more.
Error Type: A
Action Message: Check the volume of RED. 52
Help [OK]: None.
6.4.7.13 WBC/BASO-CH Error
Description: WBC channel in FCM detects abnormalities. It
means bad hemolysis, etc.
Purpose: To ensure the W BC data.
Method: If the W BC value is in the following rang e.
: WBC count > 999.99 x 10
3
µL
Error Type: A
Action Message: Check the container FBA. 52
Help [OK]: None.
52 305H084
XT-Series S/M 6-34 January 2006
Page 40
6.4.7.14 DIFF-CH Error
Description: WBC channel in FCM detects abnormalities.
Purpose: To ensure the W BC data.
Method: If the W BC value is in the following rang e.
DIFF channel WBC count > 999. 99 x 10
3
µL
DIFF channel WBC count /W BC&BASO channel
WBC count >2
DIFF channel WBC count /W BC&BASO channel
WBC count <0.5
WBC < ( LYMPH# + MONO# + EO# + BASO#)
100% < (LYMPH% + MONO% + EO% + BASO%)
Error is not checked when both of W BC/BASO
channel WBC count and DIFF channel W BC count
are less than 2 x 10
3
µL.
Error Type: A
Action Message: Check the volume of FFS, FFD and FBA. 52
Help [OK]: None.
6.4.7.15 RBC-CH Error
Description: RBC channel detects abnormalities.
Purpose: To ensure the RBC data.
Method: If the RBC value is in the following rang e.
RBC count > 99.99 x 10
6
µL
Error Type: A
Action Message: Check the sample. 52
Help [OK]: None.
6.4.7.16 PLT-CH Error
Description: PLT channel detects abnormalities.
Purpose: To ensure the PLT data.
Method: If the PLT value is in the fo llowing range.
PLT count > 9999.0 x 10
3
µL
Error Type: A
Action Message: Check the sample. 52
Help [OK]: None.
6.4.7.17 RET-CH Error(XT-2000i only)5
Description: RET channel detects abnormalities.
Purpose: To ensure the RET data.
Method: If the RET channel RBC-O value is in t he following
range.
RET channel RBC-O count > 99.99 x 10
6
µL
RET channel RBC-O count/RBC(DC) count > 1. 5
RET channel RBC-O count/RBC(DC) count < 0. 5
Error is not checked when both of RBC-O count
and RBC-I(DC) count are less than 0.3 x 10
6
µL.
Error Type: A
Action Message: Check the volume of RED and FBA 52
Help [OK]: None.
52 305H084
XT-Series S/M 6-35 January 2006
Page 41
6.4.7.18 Data Error
Description: Data that Sampler Analysis should be interrupted
occurs.
Purpose: To interrupt Sam pler Analysis when data that
Sampler Analysis should be interrupted occurs.
Method: System compares analysis data with Sampler Stop
Limit.
If the analysis data exceeds Sampler Stop Limit,
the error is generated.
Error Type: B
6.4.8 Laser Relating Errors
6.4.8.1 Laser Tube Aged
Description: Electric current to drive laser tube is increasing,
and the malfunction of laser t ube is expected.
Purpose: To predict the laser t ube life time and let the
operator to contact Sysmex Service Representative
to replace the laser.
Method: If the electrical current value exceeds the following
value.
Electrical current value > 80 mA System monitors
at the timing described in the timing chart.
Error Type: E
Action Message: Execute Test-Status-Sensor1 menu. If the
error persists, contact your Sysmex Service
Representative. 52
Help [OK]: The error is recovered.
6.4.8.2 Laser Power Error
Description: The laser power exceeds the controlled range.
Purpose: To ensure the laser power stability.
Method: Error is checked with following condition.
If the laser power monitoring sig nal of LD driver
turns ON for 0.5 second continuously during laser
operation.
Error Type: A
Action Message: Contact your Sysmex Service Representative.
52
Help [OK]: None.
6.4.8.3 Close FCM Detect Cover
Description: FCM detector cover is open.
Purpose: To ensure the data by cutting off the lig ht from
outside or to prevent from leak age of the laser
light.
Method: Verify the limit switch for monit oring FCM detector
cover is ON.
System monitors at a constant timing (every 1
second). System generates an error when detect
error information f or more than 3.0 seconds
continuously.
Error Type: D
Action Message: Close FCM Detector Cover. If this error
persists after cover is closed, there is pr obably
something defective in the system. Contact your
Sysmex Service Representative.52
Help [OK]: None.
52 305H084
XT-Series S/M 6-36 January 2006
Page 42
6.4.9 System Relating Errors
6.4.9.1 MU Init. Error
Description: Main Unit does not start up.
Purpose: To inform user that initialization cannot be
performed due to Main Unit does not start up.
Method: System performs memory check.
If the memory check cannot be performed correctly.
Error Type: - (Main Unit Power OFF)
Help [OK]: None.
6.4.9.2 IPU Com. Error
Description: Communication between main unit and IPU is failed.
Purpose: To ensure that the communication between main
unit and IPU is performed correctly.Method: Error is checked at
following condition.
If the communication between main unit and IPU is
not properly performed, the error is generated.
Error Type: D (Main Unit Power OFF)
Action Message: Turn OFF the power and restrart.
Help [OK]: None.
6.4.9.3 ID Read Error
Description: ID bar code reader for sampler failed to read.
Purpose: To ensure the system operation using ID bar code
reader.
Method: Error is checked at following condition.
If the bar code reader fails to read or the check
digits do not match after reading the bar code.
Error Type: C
Action Message: Check the ID barcode.
Help [OK]: The error is recovered.
6.4.9.4 Rack ID Read Error
Description: Bar code reader fails to read the ID bar code label
on the sampler rack.
Purpose: To ensure the system operation using rack bar
code.
Method: Error is checked at following condition.
If the bar code reader fails to read or the check
digits do not match after reading the bar code.
Error Type:
Action Message: Check the Rack barcode.
Help [OK]: The error is recovered.
C
XT Series S/M 6-37
Page 43
6.4.10 QC Errors
6.4.10.1 X-bar-M Limit Error
Description: X-bar-M control error occurred.
Purpose: To detect abnormality of the unit by checking
time-to-time change.
Method: Error is checked at following condition.
If the X-bar-M data exceeds control limit, the error is
generated.
Error Type: C
Action Message: Corrective Action1) Check QC Chart.2) Check
QC Data.3) Calibrate if needed.
Help [OK]: None.
6.4.10.2 QC (L-J) Error
Description: L-J control error occurred.
Purpose: To detect abnormality of the unit by checking
day-to-day or time-to-time change.
Method: Error is checked at following condition.
Method: If the L-J data exceeds control limit.
Error Type: C
Action Message: Corrective Action1) Check QC Chart.2) Check
QC Data.3) Calibrate if needed.
Help [OK]: None.
6.4.10.3 X-bar Limit Error
Description: X-bar control error occurred.
Purpose: To detect abnormality of the unit by checking
time-to-time change.
Method: Error is checked at following condition.
If the X-bar data exceeds control limit, the error is
generated.
Error Type: C
Action Message: Corrective Action1) Check QC Chart.2) Check
QC Data.3) Calibrate if needed.
Help [OK]: None.
6.4.10.4 Control Expired
Description: Control blood has expired.
Purpose: To guarantee the accuracy of the quality control,
expiration of the control blood is notified.
Method: Error is checked at following condition.
If the control blood has expired, the error is
generated.
Error Type: E
Action Message: Corrective Action1) Replace the Control Blood
with the new one.
Help [OK]: None.
XT Series S/M 6-38
Page 44
6.4.11 Operator Maintenance Warnings
6.4.11.1 Replace Piercer
Description: Indicates that a piercer should be replaced.
Purpose: To prompt the operator to replace the piercer.
Method: The warning is displayed if the piercer operating
cycles exceed specified operating cycles, when the power of the
main unit is turned ON or during the measurement on the auto
mode analysis.
Piercer Operating Cycle > 30,000
Error Type: F
Action Message: Probable Cause1) No. of piercing operation
reached 30000 cycles. Replace the piercer as soon as possible.
Corrective Action1) Replace the piercer.2) Reset the cycle counter
for the piercer.
Help [OK]: None.
6.4.11.2 Clean the SRV
Description: Indicates that SRV should be cleaned.
Purpose: To prompt the operator to clean the SRV.
Method: The warning is displayed when the operating cycle
safer cleaning the SRV exceed specified operating cycles.
Operating Cycles after cleaning the SRV > 15,000
Error Type: F
Action Message: Probable Cause1) No. of SRV operation reached
15000cycles. Clean the SRV as soon as possible. Corrective
Action1) Clean the SRV.2) Reset the cycle counter for SRV.
Help [OK]: None.
6.4.11.3 Execute Shutdown
Description: Indicates that it is time to be cleaned by shutdown.
Purpose: To prompt the operator to clean by shutdown
sequence. (Especially, FCM flow cell cleaning is main purpose)
Method: The warning is displayed when the operating cycles
after executing the shutdown sequence exceed specified
operating cycles. After executing the shutdown, operating cycles
are reset automatically.
Operating cycles after executing the shutdown
sequence > 500
Error Type: E
Action Message: Probable Cause1) No. of Analysis operation
reached 500cycles.Corrective Action. Execute Shutdown as soon
as possible.
Help [OK]: None.
XT Series S/M 6-39
Page 45
6.4.11.4 Execute Rinse Flowcell
Description: Indicates that it is time to clean FCM Flow Cell.
Purpose: To prompt the operator to clean the FCM Flow Cell.
Method: The warning is displayed when operating cycle after
executing flow cell rinse sequence exceeds the specified range.
After executing the flow cell rinse sequence or shutdown,
operating cycles are reset automatically.
Error type is separated due to condition.
Method1: RET mode operating cycles after the flow cell rinse
sequence or shutdown sequence is performed > 300
Error Type1: E (only warning)
Method2: RET mode operating cycles after the flow cell rinse
sequence or shutdown sequence is performed > 500
Error Type2: A (Analysis data is displayed.)
Action Message: Probable Cause1) No. of RET Analysis operation
reached 300 cycles. Execute Rinse Flowcell menu as soon as
possible. Corrective Action1) Execute Rinse Flowcell menu or
Shutdown.
Help [OK]:
Method1: None.
Method2: The error is recovered after executing flow cell rinse
sequence.
XT Series S/M 6-40
Page 46
6.4.12 Host Computer (Otandard Format and DPS Format)
Relating Error
6.4.12.1 Off Line (DSR Off)!
Condition The message is displayed when control signals of
Serial Port (DSR) are not active on serial
communication.
Action The transmission will be aborted.
6.4.12.2 Response Time Error!
Condition1 The message is displayed when text data is not
received from the host computer 30 seconds after
making inquiry on serial communication.
Condition2 The message is displayed when ACK/NAK is not
received 30 seconds after sending text data to the
host computer on serial communication Class B.
Condition3 The message is displayed when data size which is
transmitted or received is different from specified
data size.
Action The transmission will be aborted. Under condition1,
order inquiry of corresponding samples will be
aborted.
6.4.12.3 Can't Send TEXT
Condition The message is displayed when a frame error, a
parity error or an over-run error is detected at
sending text data to the host computer on serial
communication.
Action The transmission will be aborted.
6.4.12.3 Response Time Error!
Condition The message is displayed when receiving 4
th
NAK
from the host computer after sending text data on
serial communication Class B.
Action The transmission will be aborted.
6.4.12.4 Response Code Error!
Condition The message is displayed when receiving responses
other than ACK/NAK from the host computer after
sending text data on serial communication Class B.
Action The transmission will be aborted.
6.4.12.5 NOT STX
Condition The message is displayed when the head of text data
received from host computer is not “STX(0x02)”.
Action The transmission will be aborted.
6.4.12.6 NOT ETX
Condition The message is displayed when the end of text data
received from host computer is not “ETX(0x03)”.
Action The transmission will be aborted.
XT Series S/M 6-41
Page 47
6.4.12.7 Host Connection Error!!
Condition The message is displayed when communication with
host computer is not established for
sending/receiving text data on TCP/IP
communication.
Action The transmission will be aborted.
6.4.12.8 Receive Error
Condition The message is displayed when specified size data is
not received from host computer because of TCP/IP
communication error and etc. on TCP/IP
communication.
Action The transmission will be aborted.
6.4.12.9 Send Error
Condition The message is displayed when specified size data is
not sent to host computer because of TCP/IP
communication error and etc. on TCP/IP
communication.
Action The transmission will be aborted.
6.4.12.10 Sample ID# does not match Host Computer
Message Sample ID# does not match Host Compute. This
sample will be measured using sample tube ID# with
default demographic information
Condition The message is displayed when receiving sample No.
is different from the inquired one at order inquiry. (At
inquiring on manual analysis or when the inquiry key
is sample No. on sample analysis.)
Action The transmission will be aborted.
6.4.12.11 Rack tube pos does not match Host Computer
Message Rack tube pos does not match Host Computer. This
sample will be measured using rack tube pos with
default demographic information
Condition The message is displayed when rack No. / tube position
received from the host computer is different from
inquired No. at order inquiry. (When the inquiry key is
rack No./ tube position on sampler analysis.)
Action The transmission will be aborted.
XT Series S/M 6-42
Page 48
6.4.13 Host Computer (ASTM Format) Relating Error
6.4.13.1 There isn't astm script file
Condition The message is displayed when ASTM script file does
not exist in the install folder.
Action The transmission will be aborted.
6.4.13.2 Response Time Error!
Condition The message is displayed when text data is not
received from the host computer 30 seconds after
making inquiry.
Action The transmission will be aborted.
6.4.13.3 Impossible to open ASTM
Condition The message is displayed when the communication
with the host computer is not established at
sending/receiving text data.
Action The transmission will be aborted.
6.4.13.4 Response Record Error!
Condition1 The message is displayed when the text data is not
received from the host computer because of a
communication error and etc.
Condition2 The message is displayed when the patient record or
the order record is not included in the text data
received from the host computer at order inquiry.
Action The transmission will be aborted.
6.4.13.5 Impossibile Inviare TEXT
Condition The message is displayed when the text data is not
sent to the host computer because of a communication
error and etc.
Action The transmission will be aborted.
6.4.13.6 Sample ID# does not match Host Computer.
Message Sample ID# does not match Host Computer. This
sample will be measured using sample tube ID# with
default demographic information.
Condition The message is displayed when receiving sample No.
is different from the inquired one at order inquiry. (At
inquiring on manual analysis or when the inquiry key is
sample No. on sample analysis.).
Action The transmission will be aborted.
6.4.13.7 Rack tube pos does not match Host Computer.
Message Rack tube pos does not match Host Computer. This
sample will be measured using rack tube pos with
default demographic information.
Condition The message is displayed when rack No. / tube
position received from the host computer is different
from inquired No. at order inquiry. (When the inquiry
key is rack No. / tube position on sampler analysis.)
Action The transmission will be aborted.
XT Series S/M 6-43
Page 49
6.4.13.8 Referent rack tube pos of inquiry has returned from
host computer.
Message Referent rack tube pos of inquiry has returned from
host computer. Rack tube pos at inquery is used.
Contdition The message is displayed when rack No. / tube
position received from the host computer is different
from inquired No. at order inquiry. (When the inquiry
key is rack No. / tube position on sampler analysis.)
Action The transmission will be aborted.
XT Series S/M 6-44
Page 50
May,22,2008
6.4.14 Error Code Function
Purpose: For service person to obtain the instrument status
correctly over the phone. (Occurred Error code is store as Er
ror.log in C:\Program Files\sysmex\ipu\log\YYYYMMDD (YYYY:
year; MM: month; DD: day))
Table 6-4-14-1: Error Codes
No. Error Description
11 Pressure/Vacuum
Pressure
0.7 kg/cm2 Error 111070.xxxxx.
1.6 kg/cm2 Error 111160.xxxxx.
2.5 kg/cm2 Error 111250.xxxxx.
Vacuum
300 mmHg Error 112300.xxxxx.
500 mmHg Error 112500.xxxxx.
Pressure/Vacuum
0.07MPaError 113007.XXXX.
0.16Mpa Error 113016.xxxxx.
0.25Mpa Error 113025.xxxxx.
-0.04Mpa Error 114004.xxxxx.
-0.07Mpa Error 114007.xxxxx.
Error Code
zzzzz
zzzzz
zzzzz
zzzzz
zzzzz
ZZZZZ
zzzzz
zzzzz
zzzzz
zzzzz
XXXXX ZZZZZ
Pressure
Value
Pressure
Value
Pressure
Value
Pressure
Value
Pressure
Value
Pressure
value
Pressure
Value
Pressure
Value
Pressure
Value
Pressure
Value
Sequence
No.
Sequence
Sequence
Sequence
Sequence
Sequenc
e No.
Sequenc
e No.
Sequenc
e No.
Sequenc
e No.
Sequenc
e No.
No.
No.
No.
No.
No.
11 Pressure/Vacuum
Pressure Lower
12 T emperature
Temperature (WBC Detector Block)
FCM Detector
FCM Detector
Env Temp High 122510.xxxxx.0 Temper
Env Temp Low 122515.xxxxx.0 Temper
FCM Sheath
FCM Sheath
Temperature (FCM Reaction Unit)
FCM RU Temp
FCM RU Temp
Temperature (Reagent Heater)
40 ・＜C RH
40 ・＜C RH
Analysis Operation (Thermistor)
FCM RU Therm
FCM TD Therm
40・＜C RH Therm
FCM TD Sheath
Error Description
Error
Temp High
Temp Low
Temp High
Temp Low
High
Low
Temp High
Temp Low
Sens ERR
Sens ERR
Sens ERR
Sens ERR
Env Therm Sens
ERR
119010.xxxxx.
121250.xxxxx.0 Temper
121255.xxxxx.0 Temper
124110.xxxxx.0 Temper
124115.xxxxx.0 Temper
123220.xxxxx.0 Temper
123225.xxxxx.0 Temper
125020.xxxxx.0 Tempera
125025.xxxxx.0 Tempera
Error Code
zzzzz
127320.0.0 0 0
127350.0.0 0 0
127420.0.0 0 0
127600.0.0 0 0
127900.0.0 0 0
XXXXX ZZZZZ
Pressure
Value
ature
ature
ature
ature
ature
ature
ature
ature
ture
ture
Sequence
No.
0
0
0
0
0
0
0
0
0
0
XT Series S/M 6-45
Page 51
May,22,2008
No.
13 Chamber
Chamber (Diluent)
Chamber EPK
Replace
Replace
Chamber (Sheath)
Chamber FCM
Chamber
Chamber (SIM)
Replace
Replace
Replace
14 Chamber (SLS)
Replace
Chamber(Waste Chamber)
Waste Chamber 1
14 Chamber (Waste Chamber)
Waste Chamber 2
Exchange Waste
16 Sample Aspiration
Sample Aspiration
Sample Not Asp
Short Sample 161010.0.0 0 0
Error Description
Error
Container EPK
Container RED
Sheath ERR
Container FFD
Container FFS
Container FBA
Container SLS
Error
Error
Tank
Error
131020.0.0 0 0
131029.0.0 0 0
131910.0.0 0 0
132019.0.0 0 0
133140.0.0 0 0
133150.0.0 0 0
13320.0.0 0 0
134000.0.0 0 0
141001.0.0 0 0
141002.0.0 0 0
141190.0.0 0 0
161000.0.0 0 0
Error Code
XXXXX ZZZZZ
No.
16 Sample Aspiration
Blood Asp
Low Blood Volume 161200.0.0 0 0
21 Operation (Motor)
Operation (WB Aspiration Motor)
WB Asp Motor
Operation (Sheath Motor)
RBC Sheath
FCM Sheath
24 Operation (Mixing Motor)
Mixing Motor
Operation (Rinse Motor)
Rinse Motor Error 243000.0.0 0 Sequence
25 Sampler
Sampler (Function Error)
Rack Move
Rack Move
Rack Move
Rack Feed in
Rack Feed in Init
Error Description
Sensor Error
Error
Motor Error
Motor Error
Error
Error 1
Error 2
Error 3
Func Error
ERR
Rack Shift Home
Pos ERR
Error Code
161100.0.0 0 0
211000.0.0 0 Sequence
212000.0.0 0 Sequence
212010.0.0 0 Sequence
242100.0.0 0 Sequence
252001.0.0 0 0
252002.0.0 0 0
252003.0.0 0 0
253000.0.0 0 0
253010.0.0 0 0
254010.0.0 0
XXXXX
ZZZZZ
No.
No.
No.
No.
No.
0
XT Series S/M 6-46
Page 52
May,22,2008
No.
25 Sampler (Function Error)
Rack Feed
Rack Feed
Hand Move
Hand Init
Hand Upper
Hand Lower
Tube Inv.
Tube Clamp
31 Detector
Detector (RET)
RBC Clog Error 311240.0.0 0 0
RBC Bubble
32 Laser
Laser Tube Aged 321050.0.0 0 0
Laser Power
Analysis
41 Analysis (Background)
Background Error 411010.
Analysis (SRV)
RBC Sampling
PLT Sampling
Error Description Error Code
Out Func ERR
Out Init. ERR
Position ERR
Position ERR
Position ERR
Position ERR
Position ERR
Error
Error
Error
Error
Error
255000.0.0 0 0
255010.0.0 0 0
261010.0.0 0 0
261020.0.0 0 0
261030.0.0 0 0
261040.0.0 0 0
262010.0.0 0 0
262020.0.0 0 0
311910.0.0 0 0
321060.0.0 0 0
Background
xxxxx.0
413020.
xxxxx.zzzzz
413030.
xxxxx.zzzzz
XXXXX
Value
Maximum
Sampling
Data
Maximum
Sampling
Data
ZZZZZ
Minimum
Sampling Data
Minimum
Sampling Data
0
No.
41 Analysis (Background)
WBC/BASO
Diff Sampling
RET Sampling
WBC/BASO-CH
RBC-CH Error 414020.
PLT-CH Error 414030.
RET-CH Error 414040.
DIFF-CH Error 414050.
HGB Error 415000.
HGB Drain Error 415010.
Low Count Error 416010.
Analysis Error 417010.
Data Error 417020.0.0 0 0
Error Description Error Code
Sampling Error
Error
Error
Error
413040.
xxxxx.zzzzz
413070.
xxxxx.zzzzz
413090.
xxxxx.zzzzz
414010.
xxxxx.zzzzz
xxxxx.zzzzz
xxxxx.zzzzz
xxxxx.zzzzz
XXXXX.ZZZZZ
xxxxx.zzzzz
xxxxx.zzzzz
xxxxx.zzzzz
xxxxx.zzzzz
XXXXX
Maximum
Sampling
Data
Maximum
Sampling
Data
Maximum
Sampling
Data
Maximum
Sampling
Data
Maximum
Sampling
Data
Maximum
Sampling
Data
Maximum
Sampling
Data
Maximum
Sampling
Maximum
Sampling
Data
Maximum
Sampling
Data
Maximum
Sampling
Data
Maximum
Sampling
Data
ZZZZZ
Minimum
Sampling Data
Minimum
Sampling Data
Minimum
Sampling Data
Minimum
Sampling Data
Minimum
Sampling Data
Minimum
Sampling Data
Minimum
Sampling Data
Minimum Samp
ling
Data
Minimum
Sampling Data
Minimum
Sampling Data
Minimum
Sampling Data
Minimum
Sampling Data
XT Series S/M 6-47
Page 53
May,22,2008
No.
41 Analysis (Background)
RET Error 417060.0.0 0 0
42 CP and Sample Errors
CloseFCMDetect
Set Piercer Cover 421310.0.0 0 0
Rack Full Error 422010.0.0 0 0
Rack Not Exist 422020.0.0 0 0
Rack Removed 422030.0.0 0 0
Sampler Start
Sampler Start
Sampler Start
43 Memory
Memory (RAM)
RAM Error 431010.0.0 0 0
Memory (Data)
Setup Data
Program Version
44 System Relating Error
DP Error 445030.0.0 0 0
ID Unit Com.
ID Read Error 446020.0.0 0 0
Rack ID Read
Sampler Com.
IPU Com.Error 449040.0.0 0 0
IPU Error 449041.0.0 0 0
Error Description Error Code
Color
ERR(BSNS)
ERR(SNS4)
ERR(SNS5)
Error
Error
Error
Error
Error
421110.0.0 0 0
422100.0.0 0 0
422110.0.0 0 0
422120.0.0 0 0
431030.0.0 0 0
431550.0.0 0 0
446010.0.0 0 0
446040.0.0 0 0
449010.0.0 0 0
XXXXX
ZZZZZ
No.
44 System Relating
45 Conveyor Com.
46 QC
47 Operator Maintenance Warnings
Replace Piercer 471610.0.0 0 0
Expired Reagent
Expired Reagent
Error Description
Error
TC Com.Error 451060.0.0 0 0
Xm Limit Error 461110.0.0 0 0
X Limit Error 461150.0.0 0 0
L-JLimit Error 461160.0.0 0 0
Control Expired 464010.0.0 0 0
Control Entry ERR 464110.0.0 0 0
Clean the SRV 471010.0.0 0 0
Execute Shutdown 471040.0.0 0 0
Execute Rinse
Flowcell
Execute Rinse
Flowcell(Warning)
(EPK)
Expired Reagent
(SLS)
(FBA)
Expired Reagent
(FFD)
Expired Reagent
(FFS)
Expired Reagent
(RED)
Error Code
449510.0.0 0 0
471130.0.0 0 0
471131.0.0 0 0
472020.0.0 0 0
472022.0.0 0 0
472023.0.0 0 0
472024.0.0 0 0
472025.0.0 0 0
472028.0.0 0 0
XXXXX
ZZZZZ
XT Series S/M 6-48
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