098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 11
List of Figures
12 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
How to Use This Guide
This section describes the structure and conventions used in the TimeProvider 100
GPS Timing and Frequency Source Device User Guide. Related TimeProvider 100
documents, contact information for TimeProvider 100 training, and updates made to
the user guide can also be found in this section.
In This Preface
Purpose of This Guide
Structure of This Guide
Conventions Used in This Guide
Warnings, Cautions, Recommendations, and Notes
Related Documents and Information
Where to Find Answers to Product and Document Questions
What’s New In This Guide
User’s Guide Updates
Purpose of This Guide
The TimeProvider 100 User Guide provides detailed information about
Symmetricom’s TimeProvider 100 features, functionality, operations, specifications,
and default settings. Also included are guidelines for installing and configuring the
unit, a description of the Command Line Interface (CLI) command set, guidelines for
maintenance and troubleshooting, and how to contact technical support.
Structure of This Guide
This user guide contains the following chapters and appendixes:
Chapter, TitleDescription
Chapter 1, Overview
Chapter 2, Installation and
Configuration
Chapter 3, Part Numbers and
Return Information
Chapter 4, Operations
Describes the features and functionality of TimeProvider 100.
Describes the installation and configuration procedures before
using the TimeProvider 100
Lists the part numbers and provides return procedures.
Describes TimeProvider 100 alarms and events, logs, user
sessions, firmware upgrade, and system configurations.
Chapter 5, CLI Commands
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 13
Describes the CLI command set.
How to Use This Guide
Conventions Used in This Guide
Chapter, TitleDescription
Chapter 6, Maintenance and
Troubleshooting
Chapter A, System Messages
Chapter B, Specifications and
Contains preventative maintenance and safety consideration
information, where to return a unit if necessary, and how to get
technical assistance.
Provides suggested corrective action for system messages that
display in response to an event or alarm.
Lists the specifications and default settings for TimeProvider 100.
Factory Defaults
Conventions Used in This Guide
This guide uses the following conventions:
Acronyms and Abbreviations – Terms are spelled out the first time they appear
in text. Thereafter, only the acronym or abbreviation is used.
Revision Control – The title page lists the printing date and versions of the
product this guide describes.
Typographical Conventions – This guide uses the typographical conventions
described in the table below.
When text appears
this way...
Symmetricom Product Document The title of a document.
CRITICALAn operating mode, alarm state, status, or chassis
label.
Select File, Open...Click the Open option on the File menu.
Press Enter
Press;
Username:Text in a source file or a system prompt or other text
ping
status
qualified
Symmetricom does not
recommend...
personnel
A named keyboard key.
The key name is shown as it appears on the
keyboard. An explanation of the key’s acronym or
function immediately follows the first reference to
the key, if required.
that appears on a screen.
A command you enter at a system prompt or text
you enter in response to a program prompt. You
must enter commands for case-sensitive operating
systems exactly as shown.
A word or term being emphasized.
A word or term given special emphasis.
... it means:
14 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Warnings, Cautions, Recommendations, and Notes
How to Use This Guide
Warnings, Cautions, Recommendations, and Notes
Warnings, Cautions, Recommendations, and Notes attract attention to essential or
critical information in this guide. The types of information included in each are
explained in the following examples.
Warning: To avoid serious personal injury or death, do not disregard
warnings. All warnings use this symbol. Warnings are installation,
operation, or maintenance procedures, practices, or statements, that
if not strictly observed, may result in serious personal injury or even
death.
Caution: To avoid personal injury, do not disregard cautions. All
cautions use this symbol. Cautions are installation, operation, or
maintenance procedures, practices, conditions, or statements, that if
not strictly observed, may result in damage to, or destruction of, the
equipment. Cautions are also used to indicate a long-term health
hazard.
ESD Caution: To avoid personal injury and electrostatic discharge
(ESD) damage to equipment, do not disregard ESD cautions. All ESD
cautions use this symbol. ESD cautions are installation, operation, or
maintenance procedures, practices, conditions, or statements that if
not strictly observed, may result in possible personal injury,
electrostatic discharge damage to, or destruction of, static-sensitive
components of the equipment.
Electrical Shock Caution: To avoid electrical shock and possible
personal injury, do not disregard electrical shock cautions. All
electrical shock cautions use this symbol. Electrical shock cautions
are practices, procedures, or statements, that if not strictly observed,
may result in possible personal injury, electrical shock damage to, or
destruction of components of the equipment.
Recommendation: All recommendations use this symbol.
Recommendations indicate manufacturer-tested methods or known
functionality. Recommendations contain installation, operation, or
maintenance procedures, practices, conditions, or statements, that
provide important information for optimum performance results.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 15
How to Use This Guide
Related Documents and Information
Note: All notes use this symbol. Notes contain installation, operation,
or maintenance procedures, practices, conditions, or statements, that
alert you to important information, which may make your task easier
or increase your understanding.
Related Documents and Information
See your Symmetricom representative or sales office for a complete list of available
documentation.
Note: Symmetricom offers training courses designed to enhance your
knowledge of the TimeProvider 100. Contact your local representative
or sales office for a complete list of courses and outlines.
Where to Find Answers to Product and Document
Questions
For additional information about the products described in this guide, please contact
your Symmetricom representative or your local sales office. You can also contact us
on the web at www.symmetricom.com.
What’s New In This Guide
This is the first release of the TimeProvider 100 User’s Guide.
User’s Guide Updates
When this manual is updated the updated version will be available for downloading
from Symmetricom’s Web site. After downloading, you can view the manual on a
computer or print it using Adobe Acrobat Reader.
Manual updates are available by logging in to Telecom Solutions Support at:
Note: If you are downloading a manual for the first time, you will need
to register with Symmetricom. If you are currently registered, login
and download the manual update.
16 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 1 Overview
This chapter provides introductory information for the TimeProvider 100.
In This Chapter
Overview
Functional Description
Overview
TimeProvider 100 shown in Figure 1-1 is a low-cost Global Positioning System
(GPS)-disciplined timing and frequency source stand-alone, one Rack Unit (RU)
device. The system receives GPS satellite signals to control an onboard oscillator
and to provide 10MHz and 1 PPS output signals and four channels of E1. With
superior clock holdover performance and its compact size, the TimeProvider 100
enables rapid deployment for remote offices, street cabinets, and wireless base
stations. It is designed to provide precise time and synchronization for locations
where cost and space are a limitation.
TimeProvider 100 features a configurable output signal to support a variety of
framer signals. This provides the flexibility to integrate into specific application
environments easily. This device is fully manageable by local and remote
management using RS232 and its Ethernet port.
Figure 1-1. TimeProvider 100
With password-protected management capability, users and administrators can
easily and securely configure and monitor the performance of the device using CLI,
Simple Network Management Protocol (SNMP), and Telnet. TimeProvider 100
supports remote configuration of system settings, automating saving and
restoration, and installation of new software when needed.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 17
Chapter 1 Overview
Functional Overview
With password-protected management capability, TimeProvider 100 can be
configured and monitored using the Command-Line Interface (CLI) accessible
locally with the RS232 connection or remotely via a Telnet connection to enable
rapid migration from Time-Division Multiplexing (TDM)-based to packet-based
timing and synchronization solutions. TimeProvider 100 supports remote
configuration of system settings, automating saving and restoration, and installation
of new software when needed.
Functional Overview
The primary function of TimeProvider 100 is to provide the following GPS
disciplined frequency and timing signals:
10 MHz sine wave
1 PPS (pulse per second)
2.048 MHz square wave
2.048 Mbps E1 (framed and unframed)
In addition, TimeProvider 100 provides the following functions:
Command line interface (CLI)
SNMP traps reporting
SNMP management interface (future)
Logging of alarms and events
Logging all user commands
Monitoring of DC power voltages, GPS cable connection, GPS engine states,
and PLL states.
18 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
TimeProvider 100 accepts the Radio Frequency (RF) signal from a GPS antenna. In
the Real Time Engine (RTE) circuit, the 1 PPS signal is extracted from the GPS
signal and is used to discipline the 10 MHz oven-controlled crystal oscillator
(OCXO). Both the 1 pulse per second (PPS) and 10 MHz signals are provided as
outputs from BNC connectors.
Note: When using the CLI commands, the RTE (Real Time Engine) is
referred to as “TimeMAX.”
The 10 MHz reference signal and the 1 PPS signal from the RTE circuit are used to
generate 2.048 MHz frequency signals and E1 synchronization signals.
TimeProvider 100 provides multiple E1 frame formats. There are four outputs; each
is independently programmable to output either a framed or unframed
synchronization signal or a square wave clock signal as shown in Figure 1-3.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 19
Figure 1-4 is a front view of the TimeProvider 100. All user connections are on the
panel.
LEDs
Four Independently
Programmable Outputs
2.048 MHz Square Wav e
2.048 Mbps (E1)
Figure 1-4. TimeProvider 100 Front Panel
20 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Functional Description
Chapter 1
Power Connector
A Molex-style connector labeled Power is used to provide -48/-60 nominal volts DC
(labeled Power). When the unit is successfully powered, the PWR LED near the
center of the panel will illuminate green. If the power connection is reversed, the unit
will not be damaged, it simply will not power-up. Startup power will be < 17 watts
and steady-state power is (nominal 25 °C) < 9.5 watts.
The TimeProvider 100 uses –48/-60 nominal VDC power and is not equipped with a
power switch. Power to the unit must be controlled by a Branch Circuit Over-Current
Protection Device to the DC power main.
Warning: To avoid serious personal injury or death, exercise caution
when working near high voltage lines and follow local building
electrical codes for grounding the shelf.
RS232 Serial Port
The DE9 connector labeled RS232 provides a local serial connection to
TimeProvider 100. Through this connection, a Command Line Interface (CLI)
provides configuration and status monitoring capability. The RS-232 serial port
connection is made through a DE9S female connector. This port allows you to
connect to a computer using terminal emulation software for remote monitoring and
control. When connecting to this port, use a shielded direct connect cable. See
Establish Serial Communication, on page 31 for default settings.
Table 1-1 describes the EIA-232 connector pin assignments for the serial port.
Table 1-1. Serial Port Connector Pin Assignments
Pin Number Signal
2TX
3RX
5Ground
LEDs
The TimeProvider 100 has three LEDs on the front panel of the unit and are
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 21
Chapter 1 Overview
Functional Description
described in Table 1-2. Current alarm status can be checked using the show
active alarm
active_alarm, on page 61.
Table 1-2. TimeProvider 100 LED Descriptions
LabelIndicator Description
command. For more information, see the CLI command, show
PWD
GPS
ALM
Power
GPS tracking status
Alarm
Solid Green – -48V power is on
Off – -48V power is off
Solid Green – GPS is locked
Flashing Green – At least one satellite is tracked
Amber– No satellite is tracking
Flashing Green – System is booting
Amber – Minor alarm
Red – Major alarm
Off – No alarm
Ethernet Management
The RJ-45 connector labeled MGMT is the connection supporting communication
into the network over TCP/IP protocol. This same connection is also used for
remote management. Configuration and status monitoring are accomplished using
the MGMT connector.
Note: The NTP feature in the NTP port is currently not implemented.
E1 Frequency Output Connectors
TimeProvider 100 provides four configurable outputs at E1 (2.048MHz) frequencies.
The four independent, separately driven outputs are labeled OUT1, OUT2, OUT3,
and OUT4. Specific signal types are detailed in the CLI command, set output, on
page 79.
1PPS Connector
The BNC connector labeled 1PPS provides one pulse per second (1PPS) signal
synchronized to GPS with 50
22 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
impedance and LVTTL signal level.
Functional Description
Chapter 1
10 MHz Connector
The BNC connector labeled 10 MHz provides 10 MHz sine wave signal
synchronized to GPS with 50
impedance.
Chassis Ground
Above the GPS (SMA connector) is a connection to chassis ground. A 4mm
Grounding Terminal Stud is located on the TimeProvider 100’s front panel. The
grounding terminal is marked with the universal ground symbol.
GPS (SMA) Connector
The SMA female connector labeled GPS is the GPS antenna connection and used
as GPS input.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 23
Chapter 1 Overview
Functional Description
24 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 2 Installation and Configuration
In This Chapter
Installation
Configuration Setup
Installation and Configuration Checklist
This section provides preliminary installation and configuration procedures for the
TimeProvider 100. Use the Installation and Configuration Checklist, on page 39 to
verify that you have completed the required installation and configuration before
using the TimeProvider 100.
Before you begin to install the TimeProvider 100, review all the information in this
section. If difficulties are encountered during the installation process, contact
Symmetricom Global Services (SGS). Refer to the Contacting Technical Support,
on page 91 for contact information. SGS provides you with technical product
expertise and support, and Customer Service provides support about orders,
Return Material Authorization (RMA)s, and other customer service-related
information.
Installation
This section describes guidelines for surveying a site before installing, unpacking
the unit, rack mounting, and grounding the shelf.
Site Survey
Before you begin installation, determine the shelf location, ensure the appropriate
power source is available (-48/-60 nominal VDC), and ensure that the equipment
rack is properly grounded. Refer to Part Numbers and Return Information, on page
41 for more information about ordering kits for rack mounting of the TimeProvider
100.
The TimeProvider 100 is designed to mount in a 19-inch (48 cm) rack, occupies
1.66 in (40.64 mm, 1 RU) of vertical rack space, and has a depth of 8.0 in (203.2
mm).
Environmental Requirements
Note: 21-inch and 23-inch rack mounting adapters are available as
separately ordered items.
Please refer to the Maintenance and Troubleshooting, on page 87 and
Specifications and Factory Defaults, on page 97 for more information.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 25
Chapter 2
Installation
To prevent the unit from malfunctioning or interfering with other equipment, install
and operate the unit according to the following guidelines:
Operating Temperature: -23 Fto 131 F (–5 °C to +55 °C)
Operating Humidity: <5% TO 95% RH, condensing
Use only shielded cable for the DE9 connector (RS232). Ground appropriately at
both ends, or as required by local standards.
Warning: The shielded cables on the RS232 port must be used to
assure EMC compliance.
Secure all cable screws to their corresponding connectors.
Caution: To avoid interference, you must consider the
electromagnetic compatibility (EMC) of nearby equipment when you
install the TimeProvider 100 electromagnetic interference can
adversely affect the operation of nearby equipment.
Refer to
Electromagnetic Environment, on page 105 for more
information.
User-Supplied Tools and Equipment
You will need the following tools and equipment to install the TimeProvider 100:
Standard tool used for installation
Cable ties, waxed string or acceptable cable clamps
1 mm² / 18 AWG (minimum) wire at 300 volt insulation for -48/-60 nominal VDC
4 mm² / 16 AWG wire to connect grounding lug to permanent earth ground. Use a
UL listed ring lug for earthing ground.
Shielded cabling of the appropriate impedance required by the specific signal
type for signal wiring.
Mating connectors for terminating signal wiring
Fasteners for mounting the equipment in rack
Digital multimeter or standard voltmeter for verifying power connections to the
shelf.
Laptop computer with serial communications software (e.g., Microsoft
Hyperterminal and ProComm Plus) for setting system parameters.
26 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 2 Installation and Configuration
Installation
Unpack the Unit
The TimeProvider 100 is packaged to protect it from normal shock, vibration, and
handling damage.
Caution: To avoid electrostatic discharge (ESD) damage to parts that
are packaged with the TimeProvider 100, observe the following
procedures.
Unpack and inspect the unit as follows:
1. Inspect the container for signs of damage. If the container appears to be
damaged, notify both the carrier and your Symmetricom distributor. Retain the
shipping container and packing material for the carrier to inspect.
2. Open the container, being careful to cut only the packaging tape.
3. Locate and set aside the printed information and paperwork that is included in
the container.
4. Remove the unit from the container and place it on an anti-static surface.
5. Locate and set aside small parts which may be packed in the container.
6. Remove the accessories from the container.
7. Remove the anti-static packaging from the unit and accessories.
8. Follow the instructions for assembling the rack mounts to the TimeProvider 100.
See Part Numbers and Return Information, on page 41 for more information.
9. Verify that the model and item number shown on the shipping list agrees with the
model and item number on the equipment. The item number can be found on a
label affixed to the unit. See Figure 2-1 for the location of the label. Contact your
Symmetricom distributor if the model or item number does not match the
information on the shipping list.
For a complete listing of item numbers, see Part Numbers and Return Information,
on page 41.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 27
Chapter 2
Installation
Figure 2-1. Location of TimeProvider 100 Product Label
Rack Mounting the TimeProvider 100
The installation procedure described in this section provides general guidelines for
installing the TimeProvider 100. Refer to Part Numbers and Return Information, on
page 41 for information about available rack mount kits and mounting adapter
bracket kits.
When installing the TimeProvider 100, always follow applicable local electrical
standards. Use the following steps to mount the TimeProvider 100 in a rack.
1. Attach the rack mounting brackets to the TimeProvider 100 using 6-32 x 1/4-inch
screws.
Note: Using screws other than 6-32 x 1/4 inch could cause damage
to the unit. Always use the proper screws for the equipment rack.
2. Ensure that the mounting brackets on both sides are attached at equal distances
from the front of the unit.
3. Mount the TimeProvider 100 to the front of the equipment rack rails with four
screws and associated hardware.
28 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 2 Installation and Configuration
Installation
Rack Mounting Safety Instructions
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly,
the operating ambient temperature of the rack environment may be greater than
room ambient. Therefore, consideration should be given to installing the
equipment in an environment compatible with the maximum ambient temperature
of the TimeProvider 100, which is
Reduced Air Flow - Installation of the equipment in a rack should be such that the
+55 °C.
amount of air flow required for safe operation of the equipment is not
compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that
a hazardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits
might have on overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing
this concern.
Reliable Earthing - Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (for example, use of power strips).
Ground the Shelf
Ground the TimeProvider 100 using the 4mm Grounding Terminal Stud on the front
of the TimeProvider 100. This Grounding Terminal is marked with the universal
ground symbol, as shown in Figure 2-2.
Figure 2-2. Universal Ground Symbol
To make ground connections, follow these steps:
1. Connect a 4 mm² / 16 AWG green/yellow striped insulated wire from the
Grounding terminal on the TimeProvider 100 shelf to the Earth Ground on the
rack or cabinet. Connect it to the Earth Ground in accordance with Local
Electrical Codes. The surface of the Earth grounding terminal must be clean of
contaminants and oxidation.
2. Remove 1/4 in. (6mm) of the insulation from both ends of the 4 mm² / 16 AWG
green/yellow stripped wire and coat the conductor with an electrically conductive
antioxidant compound such as Kopr-shield spray. Spray antioxidant compound
on the exposed wire only.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 29
Chapter 2
Configuration Setup
3. Crimp a #10 (4mm) UL listed Ring Lug to one end of the 4 mm² / 16 AWG
green/yellow stripped wire and connect it to the TimeProvider 100
Grounding\Terminal using the 4mm kept nut supplied. Clamp the Ring Lug
between the two flat washers.
4. Clean the connection point on the rack to a bright finish and coat it with an
electrically conductive antioxidant compound such as Kopr-shield spray.
5. Crimp the other end of the green/ yellow stripped wire to a ¼” (6mm) UL listed
Ring Lug and connect to the Earth Grounding terminals using an external star
lock washer between the Ring Lug and rack or earthing point to be grounded.
6. Connect the Ring Lug to the rack or grounding rod by means in accordance with
Local Electrical Codes. Do not connect multiple connectors to the same screw
assembly.
Configuration Setup
Setting up the TimeProvider 100 to receive GPS satellite signals to provide 10MHz
and 1 PPS output signals and four channels of E1 requires very few steps. The
high-level steps needed are:
Apply power to the TimeProvider 100.
Configure the network address of the TimeProvider 100, and confirm successful
connectivity.
Configure TimeProvider 100 signal outputs.
Configure GPS signaling.
After making configuration changes, always use the
set configuration save CLI
command to save the latest configuration. See set configuration, on page 72 for
more information.
The configuration actions performed in this section are stored in non-volatile
memory and are retained when the unit is power-cycled.
Apply Power
The TimeProvider 100 should be connected to -48/-60 nominal VDC Mains through
the Branch Circuit Over-Current Protection Device with a maximum 1 amp fuse.
TimeProvider 100 is intended for installation in a Restricted Access Location in
Accordance with Articles 110-26, 110-27 or the National Electric Code
ANSI/NFPA70, or per the applicable code in the country of installation. To connect
power leads to the shelf, follow these steps:
30 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 2 Installation and Configuration
Configuration Setup
1. Remove the fuse from the front panel of the Branch Circuit Over-Current
Protection Device. Replace the fuse at the end of the installation procedure.
2. Wire the provided Molex connector to 1 mm² / 18 AWG UL1007 wire with the
crimp pins supplied. Insert Molex pins into the Molex connector provided. Wire
the other end of the power wires to the Branch Circuit Over-Current Protection
Device.
3. Plug the Molex connector into the TimeProvider 100 and replace the fuse in the
Branch Circuit Over-Current Protection Device. The TimeProvider 100 -48/-60
nominal VDC power connector is keyed to only connect one way.
4. The connector has a latching mechanism. Push the connector in until it clicks into
place. When power is successfully provided, the LED labeled “PWR” will
illuminate green. Descriptions of LED indicators are shown in Reading LED
Conditions, on page 88.
Note: When disconnecting, the latch arm needs to be tilted away from
the “catch” by pressing on the connector and then pulling.
Warning: To avoid serious personal injury or death, exercise caution
when working near high voltage lines and follow local building
electrical codes for grounding the shelf.
Establish Serial Communication
Serial communication with TimeProvider 100 is established so that configuration
can be accomplished. To establish serial communication, follow these steps:
1. Connect a serial cable from the computer’s serial port with theTimeProvider
100’s 9-pin serial port connector labeled RS232.
2. Run your terminal emulation program, and configure the designated COM port
on the computer using Table 2-1.
Table 2-1. COM Port Properties
Settings Value
Bits per second9600
Data bits8
ParityNone
Stop bits1
Flow control None
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 31
Chapter 2
Configuration Setup
Log On to TimeProvider 100
Log on is required to configure or view TimeProvider 100 settings. To log on to the
TimeProvider 100, follow these steps:
1. Wait for the system to boot.
2. At the login prompt, type admin, then press Enter.
3. At the password prompt, type tp100, then press Enter.
A successful connection will look like the following example. You will be asked to
type in your user name and password after the system boots up. After typing in the
correct user name admin and password tp100, it will show
command.
tp100> for you to type in
Symmetricom TP100
login: admin
Password: *****
tp100>
Note: If you fail to log in after three tries, the system will wait
one to two minutes before you try again.
Log On Tips
admin is the factory shipped user name and tp100 is the factory shipped
password. The
set user command can be used to change the user name and
password. See TimeProvider 100 CLI Command Set, on page 56 for more
information.
Logon sessions can be initiated using the serial port or remotely using Telnet. If
using Telnet, an appropriate TimeProvider 100 network address needs to be
established before remote sessions can be successful.
A serial session will automatically logout whenever 10 minutes elapse without
any user entry. When a session expires, there will be a logon prompt.
A remote (Telnet) session will automatically logout whenever 10 minutes elapse
without any entry. When a session expires, there will be a logon prompt.
The TimeProvider 100 simultaneously supports up to eight log on sessions.
These eight simultaneous log on sessions can be on the serial port, Ethernet
port, or a combination of both ports.
32 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 2 Installation and Configuration
tp100> show inventory
--------------------------------------------------------------------------|Part number |Serial |HW Ver |SW Ver |FPGA |Manufacture date |
|---------------|---------|---------|---------|---------|-----------------|
|090-95000-01 | R03009 | 2 |0.0.14 |0x17 |11/14/2008 |
After logging in to the system, the show gps command can be used to check the
GPS status. The command response is shown in the following example. The
"Number of tracked satellite" information can we used to judge whether the GPS
cable is connected correctly. When the
than zero, the GPS connection is working properly.
tp100> show GPS
GPS information
GPS Position Mode - Auto
GPS Mask - 5
GPS Antenna Delay - 0.00E+00
GPS System Time - week:1809, second:200730
Number of tracked satellite - 8
Number of tracked satellite is larger
GPS Latitude - N39:54:12.726
GPS Longitude - E116:26:45.318
GPS Height - 134.90
Check Inventory Information
The show inventory command is used to check the inventory information in the
TimeProvider 100 as shown in the following example:
Configure the TimeProvider 100 IP Address
This step establishes the IP settings of the TimeProvider 100. The LAN connection
labeled MGMT & NTP can be used for configuration of the TimeProvider 100.
The following two examples show how to configure Ethernet ports.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 33
Chapter 2
Configuration Setup
Setting IP DHCP Mode
In the following example, the MGMT port was used for configuration. After
configuration is done, type
1. Type the following CLI command and then press Enter.
2. Type the following CLI command and then press Enter.
3. Type the following CLI command and then press Enter.
show ipconfig to see a list of IP settings as shown.
tp100> set ipconfig MGMT mode dhcp
tp100> set ipconfig MGMT restart.
tp100> show ipconfig
Because the mode is DHCP, the dynamic IP address, gateway and subnet mask are
shown as
command,
address is
N/A. In order to find out the real negotiated IP address, use the CLI
show ipstatus to check the current Ethernet status. In this case, the IP
192.168.5.69 and the IP subnet mask is 255.255.255.0.
Caution: After making configuration changes, you must use the set
configuration save CLI command to save the latest
configuration. See
information.
set configuration, on page 72 for more
34 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
The outputs from the 10 MHz and 1PPS BNC ports are fixed and cannot be
configured. Each of the OUT1 to OUT4 BNC ports can be configured independently.
Available output signal types are shown in Table 2-2.
Table 2-2. Signal Types
Signal Type Output Type
Disable No Output
e1_ccs_no_ssmE1, CCS, CRC Disabled, Sa bits set to all 1's
e1_ccs4E1, CCS, CRC Enabled, SSM Enabled
e1_ccs4_no_ssmE1, CCS, CRC Enabled, Sa bits set to all 1's
e1_cas_no_ssmE1, CAS, CRC Disabled, Sa bits set to all 1's
e1_cas4E1, CAS, CRC Enabled, SSM Enabled
e1_cas4_no_ssmE1, CAS, CRC Enabled, Sa bits set to all 1's
e1_2048mE1 2.048MHz
e1_aisEI AIS
The
show output command identifies the current output signal type. The figure
below shows an example of output configurations. "Port" indicates the port number,
"State" indicates the "enable" or "disable" state of the port, "Frametype" indicates
frame type of the output signal, "SSM Bit" indicates the position of the SSM bit, and
"SSM Value" indicates the SSM value (clock accuracy). See show output, on page
67 for more information.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 37
The output signal can be observed on an oscilloscope by connecting directly from
the BNC output of TimeProvider 100 to the BNC port of the oscilloscope.
Chapter 2
Configuration Setup
Set the signal type as desired using the set output PORTn frametype
<selection> SSM-BIT <selection> status <selection>
<selection> choices are shown in Table 2-3.
For example, set port1 to e1_cas with crc and ssm bit set to 5, type and enter the
following command:
tp100> set output port1 frametype e1_cas4
tp100> set output port1 ssm-bit 5
The output LED provides high-level indication about output status as shown in
Reading LED Conditions, on page 88.
Caution: After making configuration changes, you must use the set
configuration save CLI command to save the latest
configuration. See
information.
set configuration, on page 72 for more
38 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Installation and Configuration Checklist
To make sure that you have properly installed and configured your TimeProvider
100, use Table 2-4 to verify that you have completed the required operations. For
further details about each of the operations, refer to the section shown inTable 2-4.
Table 2-4. Installation and Configuring Checklist
Operation More Information Complete
Chapter 2 Installation and Configuration
Installation and Configuration Checklist
TimeProvider 100 Site Survey
Unpack Unit
Shelf Mounting (optional)
Shelf Grounding (optional)
Apply Power
Establish Serial Communication
Log On to TimeProvider 100
Check GPS Status
Check Inventory Information
Configure TimeProvider 100 IP Address
Confirm TimeProvider 100 Network
Communication
Site Survey, on page 25
Unpack the Unit, on page 27
Rack Mounting the TimeProvider
, on page 28
100
Ground the Shelf, on page 29
Apply Power, on page 30
Establish Serial Communication, on
page 31
Log On to TimeProvider 100, on
page 32
Check GPS Status, on page 33
Check Inventory Information, on
page 33
Configure the TimeProvider 100 IP
Address
, on page 33
Confirm TimeProvider 100 Network
Communication
, on page 36
Configure Outputs
Configure Frequency Outputs, on
page 37
Now that you have completed the required steps to install and configure the
TimeProvider 100 for operation, the Command Line Interface (CLI) can be used for
additional configuration or status monitoring. Refer to TimeProvider 100 CLI
Command Set, on page 56 for further details.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 39
Chapter 2
Installation and Configuration Checklist
40 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 3 Part Numbers and Return Information
In This Chapter
TimeProvider 100 System and Accessory Part Numbers
Returning the TimeProvider 100
TimeProvider 100 System and Accessory Part Numbers
This section provides part numbers and accessories available for the TimeProvider
TimeProvider 100 19” Single Rack Mount Kit093-00090-000
TimeProvider 100 19” Dual Rack Mount Kit 093-00069-000
Mounting Adaptor Bracket Kit - 21" ETSI 093-00011-000
Mounting Adaptor Bracket Kit - 23" 093-00012-000
Returning the TimeProvider 100
You should return the equipment to Symmetricom only after you have exhausted the
troubleshooting procedures described in this user guide, or if Symmetricom Global
Services has advised you to return the unit.
Note: Please retain the original packaging for re-shipping the
product. If the original packaging is not available, contact
Symmetricom Global Services (SGS) for assistance.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 41
Chapter 3 Part Numbers and Return Information
Returning the TimeProvider 100
Repacking the Unit
Return all units in the original packaging. If the original packaging is not available,
contact Symmetricom Global Services. Use standard packing procedures for
products being returned for repair to protect the equipment during shipment.
Equipment Return Procedure
To return equipment to Symmetricom for repair:
1. Call Symmetricom Global Services (SGS) at 888-367-7966 (toll-free in USA
only), 408-428-7907, or +49 700 3288 6435 in Europe, Middle East, or Africa to
obtain a return material authorization number (RMA) before returning the product
for service.
You can request an RMA on the internet at
www.symmetricom.com/Support/req_repair.htm.
Retain the assigned RMA number for future reference.
2. Provide a description of the problem, product item number, serial number, and
warranty expiration date.
3. Provide the return shipping information (customer field contact, address,
telephone number, and so forth.)
4. Ship the product to Symmetricom, transportation prepaid and insured, with the
Return Material Authorization (RMA) number and item numbers or part numbers
clearly marked on the outside of the container to the address given with the RMA.
Repaired equipment is returned to you with shipping costs prepaid by
Symmetricom.
42 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 4 Operations
In This Chapter
Introduction
Alarms & Events
Alarm Levels
Date & Time
TimeProvider 100 Logs
User Sessions
System Configurations
Introduction
Having completed the initial setup and checklist, the unit is now ready for operation.
This section provides information about how to interpret TimeProvider 100
operational status and performance. See the CLI Commands, on page 53 for a
complete list of configuration and query commands with examples and responses
from TimeProvider 100.
The operational status of TimeProvider 100 is dependent on the operational mode
of the RTE clock module. The RTE clock module provides the clock signals (10
MHz and 1PPS) that TimeProvider 100 uses to generate the four telecom outputs.
The seven RTE clock modes as shown in Figure 4-1 are:
1. Power-up—RTE is booting. 10 MHz and 1PPS outputs are not valid.
2. Warm-up—RTE is waiting for 10 MHz OCXO to warm up and stabilize.
3. Never-locked—RTE has not locked to GPS since power-up. 10 MHz and 1PPS
outputs are available, but their quality is not guaranteed. If GPS is not connected,
RTE will remain in this mode.
4. Locked—The OCXO is locked to 1PPS signal recovered from GPS. 10 MHz and
1PPS outputs are valid.
5. Holdover—RTE cannot track to any GPS satellite. 10 MHz and 1PPS outputs
are valid, but in holdover mode.
6. Recovery—RTE has found a GPS satellite and is trying to lock of them. 10 MHz
and 1PPS outputs are valid, but in holdover mode.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 43
Chapter 4 Operations
Power-up
Warm-up
Never-locked
Locked
Holdover
Recovery
Fail
RTE (Real Time Engine) Clock Modes
(1)
(2)(3)(4)
Notes:
(1) Lost satellites
(2) Found satellites
(3) Lost satellites
(4) Lock achieved
(5) HW error cleared
(5)
Introduction
7. Fail—RTE has a hardware error. 10 MHz and 1PPS outputs are not guaranteed.
When the error is cleared, RTE goes to Holdover mode.
Figure 4-1. TimeProvider 100 Clock Modes
The RTE clock module puts out valid clock signals if it is in Locked, Holdover, or
Recovery mode. The RTE clock module puts out invalid clock signals when it is in
FAIL mode.
Table 4-1 describes the seven RTE clock mode conditions and Telecom outputs.
not stabilized. 10 MHz and 1PPS
outputs are not valid.
Never-lockedRTE has not locked to GPS since
power-up. 10 MHz and 1PPS outputs
are available, but their quality is not
guaranteed.
Clock quality = DUS (Do not Use for
Sync).
Clock quality = DUS (Do not Use for
Sync).
(1) Clock quality = ST3 (Stratum 3) if
TimeProvider 100 has no hardware
faults that affect the telecom outputs.
(2) Clock quality = DUS (Do not Use for
Sync) if TimeProvider 100 has
hardware faults that affect the telecom
outputs.
44 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
signal recovered from GPS. 10 MHz
and 1PPS outputs are valid.
HoldoverRTE has lost GPS satellite. 10 MHz
and 1PPS outputs are valid but in
holdover mode.
RecoveryRTE has found a GPS satellite and is
trying to lock with the GPS satellite.
10 MHz and 1PPS outputs are valid,
but in holdover mode.
FailRTE has a hardware error.
10 MHz and 1PPS outputs are not
valid
(1) Clock quality = ST1 (Stratum 1) if
TimeProvider 100 has no hardware
faults that affect the telecom outputs.
(2) Clock quality = DUS (Do not Use for
Sync) if TimeProvider 100 has
hardware faults that affect the telecom
outputs.
(1) Clock quality = ST3 (Stratum 3) if
TimeProvider 100 has no hardware
faults that affect the telecom outputs.
(2) Clock quality = DUS if TimeProvider
100 has hardware faults that affect the
telecom outputs.
(1) Clock quality = ST3 (Stratum 3) if
TimeProvider 100 has no hardware
faults that affect the telecom outputs.
(2) Clock quality = DUS (Do not Use for
Sync) if TimeProvider 100 has
hardware faults that affect the telecom
outputs.
Clock quality = DUS (Do not Use for
Sync).
Alarms & Events
TimeProvider 100 reports alarms and events related to hardware failures.
Non-alarm events are changes in system configuration and operational mode.
TimeProvider 100 records alarms and events in the Event Log. Up to a 1,000 entries
can be logged, and the oldest entry is deleted first when the log is full. Table 4-2 lists
all alarms, events, and default settings. Event code number 20 (Configuration Change) includes all the changes to system configuration that are not listed in the
table.
Level
Level identifies the severity of the alarm. It can be critical, major, minor, or event. If
the level is event, it is not reported, but it is recorded and logged. The events
defined in the table (code 20 and 24–29) cannot be changed to alarms. Alarm codes
0 –19 can be changed to events and back to alarms. If an alarm happens, and its
transient parameter is “no,” it will be reported as an active alarm. A SNMP trap will
be generated, and the trap will be logged in the Event log.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 45
Chapter 4 Operations
Alarms & Events
State
State indicates whether a particular alarm or event should be ignored by the system.
If an event or alarm is disabled, it will not be reported or logged.
Delay
If the delay value is nonzero, the alarm will be reported if it has been active for the
length of time specified by the delay. The event time in the log will be the time when
the alarm first happened and excludes the delay time. If the alarm is cleared before
the delay time is up, the alarm is not reported and logged.
Transient
Note: The delay value for alarm TM_SELFTEST (alarm ID #8),
TM_COMM (alarm ID #9) and FPGA_ERROR (alarm ID #12) are
fixed to zero and cannot be changed.
If the transient parameter is set to “yes,” the alarm will not be reported as an active
alarm and a SNMP trap will not be generated. The alarm is recorded in the Event
log. Event code 20–29 have fixed transient status and cannot be changed.
Note: An event definition can be modified by both the admin
and config user groups. See Command Groups
, on page 57 for
information about the CLI command group permissions.
Table 4-2. TimeProvider 100 Alarms, Events, and Configuration
CodeNameDescriptionLevel StateDelayTransient
0
1
2
3
4
5
MB_5.5V
MB_1.2V
MB_3.3V
MB_5V
MB_1.8V
10MHZ_LOS
5.5V out of range majorenable0no
1.2V out of range majorenable0no
3.3V out of range majorenable0no
5V out of range majorenable0no
1.8V out of range majorenable0no
10MHZ signal loss majorenable0no
GPS_ENGINE
6
7
8
46 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
TM_EFC
TM_SELFTEST
GPS engine communication failed or
1PPS missing
RTE PLL tuning saturated
RTE self test failed criticalenable0no
majorenable0no
majorenable0no
Chapter 4 Operations
Alarms & Events
Table 4-2. TimeProvider 100 Alarms, Events, and Configuration (Continued)
CodeNameDescriptionLevel StateDelayTransient
9
10
11
12
13
14
15
16
17
18
19
TM_COMM
MB_PLL_E1
MB_PLL_25MHz
FPGA_ERROR
FLASH_ERROR
GPS_CUR
ANT_OPEN
GPS_VOL
ANT_SHORT
TM_HOLDOVER
TM_NEVERLOCKE
D
MB-TM communication failure
majorenable0no
E1 PLL unlockedmajorenable0no
25MHz PLL
unlocked
Mainboard FPGA
error
Mainboard flash
memory fault
GPS antenna current out of range
GPS antenna
open-circuit
GPS antenna voltage out of range
GPS antenna
short-circuit
RTE in holdover
mode
RTE in neverlocked
mode
majorenable0no
majorenable0no
majorenable0no
minorenable0no
minorenable0no
majorenable0no
majorenable0no
majorenable0no
majorenable0no
20
21
22
23
24
25
26
27
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 47
CONFIG_CHANGE
WARMUP
LOCKED
RECOVERY
MB_FW_DL_FAIL
MB_FW_DL_SUCC
SWITCH
REBOOT
Configuration
change
RTE is in warm-up
state
RTE is in locked
state
RTE is in recovery
state
MB firmware download failed
MB firmware download succeeded
Switched firmware
image to 1 (2)
eventenable0yes
eventenable0no
eventenable0no
eventenable0no
eventenable0yes
eventenable0yes
eventenable0yes
Rebooted systemeventenable0yes
Chapter 4 Operations
Alarm Levels
Table 4-2. TimeProvider 100 Alarms, Events, and Configuration (Continued)
CodeNameDescriptionLevel StateDelayTransient
TM_FW_DL_FAIL
28
TM_FW_DL_SUCC
29
Alarm Levels
Each detected condition can have one of four severity levels: Event, Minor, Major,
and Critical. Each condition has a default severity as shown in Alarms and Event
System Messages, on page 93. The CLI provides several types of configurable
options for each condition. See the set alarmconf, on page 71 for more information.
The basic capabilities are:
Change the severity level of the condition.
Disable or enable any reporting of the condition.
Define an amount of time after detection of the condition before it will actually be
reported.
RTE
firmware download
failed
RTE firmware
download succeeded
eventenable0yes
eventenable0yes
show alarm-config queries the above settings for all of the conditions. See the
CLI command show alarmconf, on page 62 for more information. These conditions
become manifest in the TimeProvider 100 in three areas:
1. An event log provides history of “entry into” and “exit from” any condition that has
not been configured as disabled. Each entry in the log is timestamped. See show
event log, on page 66 for more information.
2. The
show active_alarm query is used to display a list of all active alarms in the
system. The list shows alarms that were activated, but not yet cleared. See show
active_alarm, on page 61 for more information.
3. The ALARM LED indicates the highest severity level of all conditions that are
currently present. As with
show alarmconf, the ALARM LED will not respond to
48 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 4 Operations
Alarm Levels
conditions that have been disabled (by user). Table 4-3 shows the relationship
between the highest active severity level and the ALARM LED indication.
Table 4-3. Alarm Levels
Active Alarms
Alarm LED
Status
Description
EventOFF Recorded in the Event log.
CriticalRedAny fault that causes the board to lose
its ability to provide reliable 1PPS or
10MHz output signals.
Holdover for more that 24 hours.
MajorRedAlthough the board is providing reliable
1PPS or 10MHz output signals, a fault is
causing the board to lose its ability to
provide reliable E1 output signals.
Minor AmberAny other alarm event that does not
qualify as a critical or major alarm.
Up to two of the four E1 output ports
cannot output signals.
When an alarm clears, the alarm condition is no longer present and the following
occurs:
An entry is placed into the alarm log showing that the alarm condition has
cleared.
If the alarm information is included in the show alarm response, it will be
removed from that response.
The Alarm LED logic will execute and may drive a change in the Alarm LED
indication.
For more information, refer to System Messages, on page 93 for alarm message
details.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 49
Chapter 4 Operations
Date & Time
Date & Time
Use the set time command to set the time and date. The time and date is used for
log entries and some responses.
There is no real-time clock in the TimeProvider 100, so if the TimeProvider 100 is
power-cycled, the time line will be adjusted. The following rules apply and are
intended to keep the time line in the logs from having negative time jumps:
When the TimeProvider 100 powers up, the latest entry in the event and
command logs are checked for date and time. The latest entry is the last one
written into the respective log.
The date and time of the latest entries are compared to see which one contains
the most recent time and date. The most recent date and time will become the
starting point for the internal date and time. In other words, while the unit is
powered, the time line will proceed from that reference.
As entries that will be logged occur, the entries will reflect the current time and
date (based on reference described in the prior bullet). These entries become
candidates for the “latest entry” discovery on the next power-up.
When the CLI command set clock is used, the date and time are immediately
updated. Since this places an entry in the logs, this provides a new timeline basis
for the next power-up. See set clock, on page 72 for more information.
TimeProvider 100 Logs
The TimeProvider 100 provides two types of non-volatile logs: Event and
Command.
Event Log
Event log provides timestamped entries whenever any of the conditions associated
with the events identified in Table 4-2 are set or cleared. Additionally, other
significant actions such as reboot, resetting time (see set clock, on page 72) and
changes to the PLL state also generate log entries. The event log can be viewed
using
show log event.
Command Log
Command log provides timestamped entries of user command history. Additionally,
other significant actions such as session log on, session log off, reboot, and
resetting time also generate log entries. The command log can be viewed using
show log command.
50 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
User Sessions
TimeProvider 100 user sessions can occur in two ways:
1. Locally with a serial connection
2. Remotely with a Telnet connection.
Either way, a userID and password are required. All TimeProvider 100 sessions are
enabled with the same userID and a single password. There can be up to eight
simultaneous Telnet sessions. Remote sessions time out after 10 minutes with no
entry. A serial session times out after 60 minutes with no entry.
Logon UserID
The factory default userID is
set user command. See set user, on page 83 for more information.
the
Password
The factory default password is
set user command. See set user, on page 83 for more information.
the
Chapter 4 Operations
User Sessions
admin and can be changed by an administrator with
tp100 and can be changed by an administrator with
To avoid a possible service call to gain access to the TimeProvider 100,
Symmetricom recommends that you record any changes made to the password.
System Configurations
When TimeProvider 100 is first powered up, TimeProvider 100 will load a factory
configuration. Users can modify the configuration parameters and save a backup
copy at any time. The backup configuration in the backup copy can be restored at
any time. During a system reboot, if the backup configuration is available, it will be
used. Otherwise, the factory configuration will be used.
During Power -Up:
During N ormal Operation :
If Backup exists
Backup
in FLASH
Res tore Bac kup
System Configuration
If Backup doesn’t exists
Current
in RAM
Save
Factory
in FLASH
Res tore Factory
Figure 4-2. System Configuration
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 51
Chapter 4 Operations
System Configurations
System configuration modification is done by using any of the CLI commands that
start with
restoration includes the following conditions:
The “Restore Factory” configuration is a full restore of the factory configuration
which includes the default IP configuration and default user data (user ID and
password).
The “Restore Backup” configuration restores configuration parameters set by the
operation from the backup FLASH, except for the IP configuration and user data
(user IDs and passwords).
The manual RESET button restores only the factory IP configuration and default
user data (user ID and password). The manual RESET button is located on the
back of the TimeProvider 100 unit. Press the RESET button and hold it for 3
seconds to perform the RESET.
set. See CLI Commands, on page 53 for more information. Configuration
52 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
configuration
user
snmp
password
alarmconfig
ipconfig
gps
ip
output
clock
In This Chapter
Overview
TimeProvider 100 CLI Command Set
Command Groups
Show Commands
Set Commands
Overview
The Command Line Interface (CLI) is used to display information or configure and
manage the TimeProvider 100 from either a terminal connected to the EIA-232
serial port or the Ethernet port.
The section describes the CLI command conventions, CLI command keyboard
usage, and command-line form. Figure 5-1 shows the general structure of the CLI.
Figure 5-1. TimeProvider 100 CLI Command Set
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 53
TimeProvider 100 CLI Command Conventions
The following are conventions used for the TimeProvider 100 CLI command set.
[ ] – Brackets provide information about the allowed range. The first value is the
minimum, and the last value is the maximum.
{ } – Braces signify more than one parameter data option.
Chapter 5 CLI Commands
Overview
| – Vertical bars separate options.
Italics indicates variable data.
All commands are completed by pressing the Enter key.
CLI Command Keyboard Usage
The interface has built-in features for navigating within the CLI command hierarchy
and are as follows:
Press the TAB key or type “?” at the prompt for a list of the available top-level
commands.
Press the TAB key at any time while typing a command. TimeProvider 100 will
respond with the completion of the keyword or available completion choices
based on the letters you type.
– If typing of a keyword is partially complete, the completion will display if it
is unique, otherwise, completion choices will be available.
– If the keyword is complete after pressing the TAB key, the choices for the
next syntax element will display.
For example, typing
s at the prompt displays:
tp100> s
Then pressing the TAB key displays:
set - Changes settings
show - Displays settings
Continuing with the example, typing se and then pressing the
TAB key, displays
command. Next, typing
displays
set output as the only possible command
completion. When typing
output signaltype
results in the signaltype options for
set because it is the only possible
o and then pressing the TAB key,
s and then pressing the TAB key, set
displays. Finally, pressing the TAB key
set output signaltype
displaying as shown in the following:
e1_ccs_no_ssm - E1, CCS, CRC Disabled, Sa bits set to all 1's
e1_ccs4 - E1, CCS, CRC Enabled, SSM Enabled
e1_ccs4_no_ssm - E1, CCS, CRC Enabled, Sa bits set to all 1's
e1_cas_no_ssm - E1, CAS, CRC Disabled, Sa bits set to all 1's
e1_cas4 - E1, CAS, CRC Enabled, SSM Enabled
e1_cas4_no_ssm - E1, CAS, CRC Enabled, Sa bits set to all 1's
e1_2048m - E1, 2.048 MHz
e1_ais - E1, AIS
54 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 5 CLI Commands
Previously typed commands can be recalled by using the UP ARROW key. You
Overview
can recall up to five previously typed commands. Continually pressing the UP
ARROW key will cycle you through the five previously typed commands. After
pressing the UP ARROW key five times, you will go back to the last command
you previously typed. Use the DOWN ARROW key to cycle the five prior typed
commands in the opposite direction.
You can use BACKSPACE to correct keystroke errors, or to reuse parts of a
previously typed command. When using BACKSPACE, the removed characters
will still appear on the screen, but they have been removed to the position shown
by the cursor. When you start typing, the removed characters are overwritten.
Note: Both the TAB key and ”?” have the same function. Both
can be used at any time while typing a command (including at
the prompt) to provide continuation options
.
Command Line Format
The command line format is as follows:
[Verb] Command [Parameter] [Data] EOL
[Verb]_ Command_ [Parameter] _ [Data] _EOL (Note: “_” mean one space)
EOL - The parser responds to any
nput line terminator. Possible
terminators are CR, LF, or CRLF.
When the parser receives any of these
terminators, the input is terminated
and the entered command line is
processed.
Parameter - command input defining the particular
command element to be shown or modified.
COMMAND - any valid command listed. The command may be
preceded by a verb to indicate action to be taken.
Verb – defines type of action to be taken with command.
1) SET allows the user to provision defined parameter.
Example: SET GPS
2) SHOW allows the user to display the provisioned state of a
parameter
Example: SHOW GPS
3) Specials like “ping,” “reboot, ” “upgrade” & “logout”
4) “SHOW=?<CR><LF> ” will list entire SHOW
Data - data input for the parameter.
commands
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 55
Chapter 5 CLI Commands
TimeProvider 100 CLI Command Set
Command Line Format Description
Verb – the type of action to be taken with the command.
Parameter – command input that defines the particular command element to be
shown or modified.
Data–The data input for the parameter, if any
EOL– this parser responds to any input line terminator. Possible terminators are
CR, LF, or CRLF. When the parser receives any of these terminators, the input is
terminated, and the command line entry is processed. Pressing the Enter key also
produces EOL.
Command Line Format Example
set output port2 frametype
set = Verb
output =Command
port2 = Parameter
frametype = Data
TimeProvider 100 CLI Command Set
This section provides details for each of the TimeProvider 100 commands. This
section provides a description of the command followed by a series of inputs and
responses to demonstrate the correct operations and use of the command. This
series of inputs and responses for each command shows what a user can type at
the command line and the response from TimeProvider 100 for each entry typed.
The user has choices for various CLI commands. The intent of this section is to
demonstrate how each CLI command functions and how the command can be
used.
Note: When using the CLI commands, the RTE (Real Time Engine) is
referred to as “TimeMAX.”
Command User Levels
The TimeProvider 100 provides a hierarchy of CLI command user levels that permit
an increasing level of access to system parameters. This hierarchy allows the
system administrator to add users who can view information only and not change
system parameters as well as add users who can view and change system
parameters.
56 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
The users assigned to each security level have the following access options:
1. user – user class with read-only permissions
2. config – power user class with read and write permissions
3. admin – administrator user class with read and write permissions and
permission to configure user information
Command Groups
There are eight groups of CLI commands as shown by pressing the TAB key at the
TP100 prompt. Typing a question mark (“?”) after the eight command groups display
provides a description of each command group as show in the following example of
TimeProvider 100 inputs and responses.
Input:
tp100> <tab>
Chapter 5 CLI Commands
Command Groups
Response:
cli-settings ping set switchfirmware
logout reboot show upgrade
Input:
tp100> ?
Response:
set - Configure TP100 settings
show - Display TP100 information or settings
ping - Determine whether a host is up and display ping statistics
reboot - Reboot this TP100
upgrade - Download firmware to TP100
switchfirmware - Switch between two firmware images
logout - Log out from the current session
cli-settings - Configure CLI setting
tp100>
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 57
Chapter 5 CLI Commands
Command Groups
cli-settings
This command is currently used to enable or disable the display more function
which displays more file or log content than what appears on the display. When the
more function is enabled for the cli-settings command, and when using one of
show CLI commands to display a file or log content, the following applies:
the
Use the SPACE bar to display the next page.
Use the UP and DOWN arrow keys to scroll up or down one line at a time.
Use the Enter key to show the next line.
Use the letter “Q” on the keyboard to stop or quit displaying further information.
Input:
Response:
tp100> cli-settings more <tab>
Disableenable
tp100> cli-settings more
Input:
tp100> cli-settings more ?
Response:
enable - enable MORE support
disable - disable MORE support
tp100> cli-settings more
Input:
tp100> cli-settings more enable
Response:
tp100>
Input:
tp100> cli-settings more disable
Response:
tp100>
58 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 5 CLI Commands
Command Groups
ping
This command sends one ping to an IP address and waits for up to 5 seconds.
Input:
tp100> ping 192.169.1.10
Response:
Host is alive
tp100>
Response:
Host is not reachable
tp100>
switchfirmware
This command is used to switch between two firmware images in the FLASH
memory.
Input:
tp100> switchfirmware
Response:
Firmware switched to the other image. Reboot to activate selected firmware.
tp100>
logout
This command is used by a user to log out from their session.
Input:
tp100> logout
Response:
Symmetricom TP100
login:
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Chapter 5 CLI Commands
Command Groups
reboot
This command is used to restart the system without disconnecting power.
Input:
tp100> reboot
Response:
A long sequence of startup messages will display. The process takes approximately
three minutes. When reboot is complete, the TimeProvider 100 prompt
displays.
upgrade
This command is used to download firmware to TimeProvider 100.
Upgrade is in progress...
############################################################
############################################################
############################################################
############################################
Upgrade is successfully completed
tp100>
60 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Show Commands
This is a group of commands that are used to display various system parameters.
Input:
tp100> show <tab>
Response:
active_alarm eia232 inventorylogstatus
alarmconfgpsipconfigoutputusers
clock imageipstatussnmp
Input:
tp100> show ?
Chapter 5 CLI Commands
Show Commands
Response:
snmp-Display SNMP configuration
eia232- Display EIA-232 port parameters
users-Display user list
alarmconf-Display alarm configurations
active_alarm-Display active alarms
ipconfig-Display IP ports configuration
gps-Display GPS information
clock-Display UTC date and time
log-Display entries of selected log
output-Display output configuration
inventory-Display manufacturing information
status-Display system status information
ipstatus-Display IP ports status
image-Display firmware image information
tp100> show
show active_alarm
This command is used to display a list of all active alarms in the system. These are
alarms that were activated and not yet cleared.
Input:
tp100> show active_alarm
Response (Example):
2008-11-18, 01:43:06, #16, MAJOR, ANT_OPEN
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Show Commands
show alarmconf
This command is used to display the entire alarm and event configuration.
Input:
Response:
See Table 4-2 for all alarms, events, default value, and configuration.
show clock
This command is used to display the system date and time in Universal Time
Coordinated (UTC).
Input:
tp100>
tp100> show alarmconf
tp100> show clock
Response:
Date and time (UTC) - 2008-11-18, 08:16:15
tp100>
show eia232
This command is used to display the RS-232 serial port parameters. Serial port
parameters are set at the factory and cannot be changed.
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Chapter 5 CLI Commands
Show Commands
show gps
This command is used to display data related to GPS operations. It shows GPS
antenna angle mask, antenna cable delay, GPS time, and the position of the GPS
antenna.
Input:
tp100> show gps
Response:
GPS Information
GPS position mode - Survey (or Position Hold)
GPS elevation mask (degrees) - 5
GPS antenna delay - 0.00000
GPS system time - (in week, second format)
Number of tracked satellite- 8
GPS latitude - N39:54:12.786
GPS longitude - E116:26:45.276
GPS height (meters) - 140.20
tp100>
show image
This command is used to show the two firmware images and which one is currently
running.
Input:
tp100> show image
Response:
Active image - 1, version 1.0.14
Backup image - 2, version 1.0.16
Next boot image - 2
tp100>
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Chapter 5 CLI Commands
Show Commands
show inventory
This command is used to display product manufacturing data.
Input:
Response:
Part numberSerial HW VerSW VerFPGAManufacture date
090-95000-01R0300920.0.140x1711/14/2008
show ipconfig
This command is used to display the configuration parameters of the Ethernet ports.
Note that these parameters are what the operator set, not necessary the current
status of the parameters.
- Line 9, 2008-12-16, 06:03:02, #14, MINOR, GPS_CUR: GPS antenna current out of range
tp100>
66 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 5 CLI Commands
Show Commands
show command log
This command is used to display the entries of the user command history log. All
commands entered by users are logged.
Input:
tp100> show log command <tab>
Response:
start end
tp100> show log command
Input:
tp100> show log command ?
Response:
start - Start line of the log to display, line 1 to 1000
end - End line of the log to display, line 1 to 1000
<enter> - Execute command
tp100> show log command
Input:
tp100> show log command start 7 end 10
Response:
Line 7, 2008-02-17, 00:02:13, [user: admin]: set clock datetime 2008-10-10,10:10:10
Line 8, 2008-10-10, 10:10:13, [user: admin]: show clock
Line 9, 2008-10-10, 10:10:17, [user: admin]: show gps
Line 10, 2008-10-10, 10:10:29, [user: admin]: show status
tp100>
show output
This command is used to display the configuration of the four output ports for the
E1/T1/2048/1544 signals. The 10 MHz and 1PPS output signals are not
configurable and are not included. The SSM value of the TimeProvider 100 output
depends on the following conditions:
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Show Commands
When 10 MHz is stabilized and the GPS is in Locked mode, the TimeProvider
100 output is in
When 10 MHz is stabilized and the GPS is in Unlocked mode, the TimeProvider
100 output is in
When 10 MHz is not stabilized during warm up RTE mode (regardless of the
GPS status), the TimeProvider 100 output is in DUS (Do not Use for Sync) mode,
and the SSM value = F.
Input:
Response:
st1 clock mode, and the SSM value = 2.
st3 clock mode, and the SSM value = 8.
tp100> show output
tp100>
show snmp
This command is used to display SNMP manager information.
Input
tp100> show snmp manager
Response:
----------------------------------------------
|Index |Manager |Trap port |
|---------|----------------------|--------------|
|0 |192.168.81.67 |162 |
----------------------------------------------
tp100>
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Show Commands
show status
This command is used to display several key operational parameters of the system.
Input
tp100> show status
Response:
System name - TP100
Uptime - 8 hours 40 minutes
System date and time in UTC - 2008-11-18, 11:47:11
Number of active alarms - 1
Current TOD source - GPS
TP100 clock status - locked
LEDS - Power:green, GPS:green,
ALM:red
tp100>
show users
This command is used to show the user information.
This command is used to restore or save system configuration.
Input:
tp100> set configuration <tab>
Response:
restore save
Input:
tp100> set configuration ?
Response:
restore - Set system configuration to backup or factory
configuration
save - Save system configuration to FLASH
tp100> set configuration
Input:
tp100> set configuration restore <tab>
72 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Response:
backup factory
tp100> set configuration restore
Input:
tp100> set configuration restore ?
Response:
factory Use factory configuration
backup Use backup configuration
tp100> set configuration restore
Input:
tp100> set configuration restore backup
Chapter 5 CLI Commands
Set Commands
Response:
Note:
Connection may be lost after this operation!
System configuration is restored to backup configuration
tp100>
Input:
tp100> set configuration restore factory
Response:
Note:
Connection may be lost after this operation!
System configuration is restored to factory configuration
tp100>
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Set Commands
Input:
Response:
Note: (1) “Restore Factory” is the full restoration of factory
configuration, including default IP configuration and default user date.
(2) “Restore Backup” restores all configuration parameters set by the
user from the backup FLASH, except IP configuration and user data
(user IDs and passwords). (3) The manual RESET button restores
only the factory IP port configuration and default user data (user ID
and password). The manual RESET button is located on the back of
the TimeProvider 100 unit. Press the button down and hold it for three
seconds to perform the RESET.
tp100> set configuration save
Configuration has been saved
tp100>
set gps
This command is used to configure GPS engine parameters (antenna cable length,
antenna angle mask, and whether search is automatic or manually seeded.)
Input:
tp100> set gps <tab>
Response:
cable-delay mask mode
Input:
tp100> set gps mode?
Response:
auto- Automatic mode
manual - Manual mode
Input:
tp100> set gps cable-delay ?
Response:
<cabledelay String 1 - 16> - Enter cable delay, 0 to 0.0009 second
74 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Input:
tp100> set gps cable-delay 0.0001
Response:
tp100>
Input:
tp100> set gps mask ?
Response:
<mask Integer 5 - 89> - Enter mask in degree
Input:
tp100> set gps mask 15
Response:
Chapter 5 CLI Commands
Set Commands
tp100>
Input:
tp100> set gps mode <tab>
Response:
auto manual
Input:
tp100> set gps mode auto
Response:
tp100>
Input:
tp100> set gps mode manual latitude ?
Response:
<latitude String 6 - 12> - GPS Position Latitude, format: Ndd:mm:ss.ss or
Sdd:mm:ss.ss
Input:
tp100> set gps mode manual latitude N89:56:10 longitude ?
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Set Commands
Response:
<longitude String 6 - 13> - GPS Position Longitude, format: Eddd:mm:ss.ss or
Wddd:mm:ss.ss
Input:
tp100> set gps mode manual latitude N89:56:10 longitude E130:00:00 height ?
Response:
<height String 1 - 7> - GPS position height in meter, format: hhhh.h
Note: TimeProvider 100 only accepts positive height. Negative
heights are not accepted.
Input:
tp100> set gps mode manual latitude N9:6:1 longitude E130:00:00 height 130
Response:
tp100>
set ipconfig
This command is used to configure the IP parameters of the management port and
future NTP port. The parameters are address, address acquisition mode, and
whether the port is enabled.
Input:
tp100> set ipconfig <tab>
Response:
MGMT NTP
tp100> set ipconfig
Input:
tp100> set ipconfig ?
Response:
MGMT - Management port
NTP - NTP port
tp100> set ipconfig
76 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Input:
tp100> set ipconfig mgmt <tab>
Response:
ipaddr mode restartstate
tp100> set ipconfig mgmt
Input:
tp100> set ipconfig mgmt ?
Response:
state - Ethernet port state: enabled or disabled
restart - Restart Ethernet port
mode - DHCP or static
Chapter 5 CLI Commands
Set Commands
ipaddr - ip address: xxx.xxx.xxx.xxx
tp100> set ipconfig mgmt
Input:
tp100> set ipconfig mgmt ipaddr ?
Response:
<ip address String 1 - 16> - ip address: xxx.xxx.xxx.xxx
tp100> set ipconfig mgmt ipaddr
Input:
tp100> set ipconfig mgmt mode <tab>
Response:
dhcp static
tp100> set ipconfig mgmt mode
Input:
tp100> set ipconfig mgmt mode ?
Response:
dhcp - Get IP address from DHCP server
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Set Commands
Input:
Response:
Input:
Response:
Input:
static - Set IP address manually
tp100> set ipconfig mgmt mode
tp100> set ipconfig mgmt mode static
tp100>
tp100> set ipconfig mgmt mode dhcp
tp100>
tp100> set ipconfig mgmt state <tab>
Response:
disable enable
tp100> set ipconfig mgmt state
Input:
tp100> set ipconfig mgmt state ?
Response:
enable - Enable Ethernet port
disable - Disable Ethernet port
tp100> set ipconfig mgmt state
Input:
tp100> set ipconfig mgmt state disable
Response:
tp100>
Input:
tp100> set ipconfig mgmt restart
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Set Commands
Response:
tp100>
Note: When an Ethernet port is in static mode, set ipconfig
mgmt restart will activate a newly entered IP address. When the
Ethernet port is in the DHCP mode, set ipconfig mgmt restart
will try to acquire an IP address within 60 seconds. Use ipstatus to
confirm the port configuration after using the set ipconfig mgmt restart command.
set output
This command is used to configure the four telecom output ports. Parameters are
frame type, SSM bit position, and whether the port is enabled.
Input:
tp100> set output <tab>
Response:
port1 port2 port3 port4
tp100> set output
Input:
tp100> set output ?
Response:
port1 - Output port 1
port2 - Output port 2
port3 - Output port 3
port4 - Output port 4
tp100> set output
Input:
tp100> set output port2 <tab>
Response:
frametype ssm-bit state
tp100> set output port2
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Set Commands
Input:
Response:
Input:
Response:
tp100> set output port2 ?
state - Output port state: enable or disable
frametype - Frame type
ssm-bit - Specify SSM bit position, 4 through 8
tp100> set output port2
tp100> set output port2 frametype <tab>
e1_2048m e1_ais
e1_cas4 e1_cas4_no_ssm
e1_cas_no_ssm e1_ccs4
e1_ccs4_no_ssm e1_ccs_no_ssm
tp100> set output port2 frametype
Input:
tp100> set output port2 frametype ?
Response:
e1_ccs_no_ssm - E1, CCS, CRC Disabled, Sa bits set to all 1's
e1_ccs4 - E1, CCS, CRC Enabled, SSM Enabled
e1_ccs4_no_ssm - E1, CCS, CRC Enabled, Sa bits set to all 1's
e1_cas_no_ssm - E1, CAS, CRC Disabled, Sa bits set to all 1's
e1_cas4 - E1, CAS, CRC Enabled, SSM Enabled
e1_cas4_no_ssm - E1, CAS, CRC Enabled, Sa bits set to all 1's
e1_2048m - E1, 2.048 MHz
e1_ais - E1, AIS
tp100> set output port2 frametype
80 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Input:
tp100> set output port2 frametype e1_cas4
Response:
tp100>
Input:
tp100> set output port2 ssm-bit <tab>
Response:
4 5 6 7 8
Input:
tp100> set output port2 ssm-bit ?
Response:
Chapter 5 CLI Commands
Set Commands
4 - SSM bit position 4
5 - SSM bit position 5
6 - SSM bit position 6
7 - SSM bit position 7
8 - SSM bit position 8
tp100> set output port2 ssm-bit
Input:
tp100> set output port2 ssm-bit 6
Response:
tp100>
Input:
tp100> set output port2 state <tab>
Response:
disable enable
tp100> set output port2
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Set Commands
Input:
Response:
Input:
Response:
set password
tp100> set output port2 state ?
enable - Enable port
disable - Disable port
tp100> set output port2 state
tp100> set output port2 state disable
tp100>
The following password permissions apply to the three command-level users:
Admin – can change anyone’s password
Config – can only change their own password
User – cannot change anyone’s password
Input: (admin or config user changes password)
tp100> set password
Response:
Password:
Confirm Password:
tp100>
Input: (admin changes user password)
tp100> set password user haifeng
Response:
Password:
Confirm Password:
tp100>
82 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
set snmp
This command is used to edit the SNMP manager information.
Input:
tp100> set snmp <tab>
Response:
Add delete
tp100> set snmp
Input:
tp100> set snmp ?
Response:
add - Add SNMP configuration
Chapter 5 CLI Commands
Set Commands
delete - Delete snmp properties
tp100> set snmp
Input:
tp100> set snmp add manager ?
Response:
<manager String 1 - 20> - SNMP manager IP address
tp100> set snmp add manager
Input:
Tp100> set snmp delete manager ?
Response:
<manager String 1 - 20> - SNMP manager IP address
tp100> set snmp delete manager
set user
This command is used to add delete or modify user access data.
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Chapter 5 CLI Commands
Set Commands
The user name character must be the following valid characters:
<name String 1 - 20> - user name, 1 to 20 characters
tp100> set user add name
Input:
tp100> set user add name JKT access-level <tab>
Response:
admin config user
tp100> set user add name JKT access-level
84 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Input:
tp100> set user add name JKT access-level <tab>
Response:
user - Who can only use 'show' commands
config - Who can use 'show' and 'set' commands except user
configuration
admin - Who can use all commands
tp100> set user add name JKT access-level
Input:
tp100> set user add name JKT access-level admin timeout ?
Response:
Chapter 5 CLI Commands
Set Commands
<timeout Integer 1 - 3600> - Timeout value(1-3600 seconds)
of the user's session, default is 600 seconds
tp100> set user add name JKT access-level admin timeout
Input:
tp100> set user add name JKT access-level admin timeout 650
Response:
Password: tp100tp100
Confirm Password: tp100tp100
Response:
tp100>
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Chapter 5 CLI Commands
Set Commands
86 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 6 Maintenance and Troubleshooting
This chapter describes maintenance and troubleshooting procedures for the
TimeProvider 100.
In This Chapter
Preventive Maintenance
Safety Considerations
Reading LED Conditions
Upgrading the Firmware
Contacting Technical Support
Preventive Maintenance
The TimeProvider 100 requires minimal preventive maintenance. Ensure the unit is
not exposed to hazards such as direct sunlight, open windows, water, or extreme
heat.
Caution: To avoid electromagnetic discharge damage to the circuitry,
never attempt to vacuum the TimeProvider 100.
Caution: To avoid damage, under no circumstances should the
interior chassis of the TimeProvider 100 be allowed to come in
contact with water.
Table 6-1 lists preventive maintenance measures to be performed periodically. Do
not disassemble components just for the purpose of inspection.
Table 6-1. Preventive Maintenance
Item Inspection Corrective Action Interval
ChassisInspect for dirt or foreign
material.
Clean the exterior of chassis with
a soft dry cloth.
Periodically
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Chapter 6 Maintenance and Troubleshooting
Safety Considerations
Table 6-1. Preventive Maintenance (Continued)
Item Inspection Corrective Action Interval
CablesInspect for pinched, worn, or
damaged cable.
ConnectorsInspect for loose or damaged
connector.
Safety Considerations
Follow your company’s safety guidelines and policies when working on or around
live equipment. Refer to the National Electric Code ANSI/NFPA70, or per the
application code in the country of installation for more information.
Reading LED Conditions
In Table 6-2, the function of each LED and its color illumination indicators are
described.
Replace pinched, worn, or
damaged cable at the first
opportunity.
Tighten loose connectors. If
damaged, replace the connector
and the cable, or the cable at the
first opportunity.
Periodically
Periodically
Table 6-2. LED Conditions
IndicatorLabelDescription
Power IndicatorPWRGreen - Power available
Off - Power not available
GPS tracking statusGPSGreen - GPS is locked
Amber - No satellite is tracked
Flashing Green - At least one satellite is
tracked
Alarm Indicator ALARMOff - No alarm is detected.
Flashing Green - The system is booting
Amber - A minor alarm.
Red - A major or critical alarm.
88 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Upgrading the Firmware
TimeProvider 100 firmware can be upgraded remotely from a SFTP or FTP server.
When upgrading the system firmware, use the procedure in this section. See the
CLI command upgrade, on page 60 for more information.
When upgrading the system firmware, follow these procedures:
Verify the current firmware version
Verify the active backup firmware version
Upgrade from a SFTP or FTP server
Switch the boot-up image file
Reboot the system
Verify Current Firmware Version
Use the
running. See show inventory, on page 64 for more information. The following
example shows that TimeProvider 100 is running firmware version 0.0.14.
show inventory command displays the software version that is currently
Chapter 6 Maintenance and Troubleshooting
Upgrading the Firmware
tp100> show inventory
Part numberSerial HW VerSW VerFPGAManufacture date
090-95000-01R0300920.0.140x1711/14/2008
Verify Active Backup Firmware Version
Two firmware images are maintained in flash memory to provide a backup in the
event of file corruption. View these images using the CLI command,
show image.
For more information, see the CLI command, show image, on page 63.
Use the
show image CLI command to see which backup firmware version the
system has stored, which firmware version is currently active, and which version will
be used the next time the unit restarts.
tp100> show image
Active image -1, version 1.0.5
Backup image -2, version 1.0.3
Next boot image -1
Next, you will use one of the upgrade procedures for system firmware upgrade.
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Chapter 6 Maintenance and Troubleshooting
Upgrading the Firmware
Upgrade from SFTP Server
The image file is on the SFTP server, and the file is /root/tp100_udp_1.0.5.bz2.
The server IP is
192.168.81.74, login: root, password: 123456. Since SFTP is
the default server mode, it does not need to be specified. Use the following
command:
The entire process takes approximately three to five minutes. TimeProvider 100
continues normal operation during the upgrade process.
Switch Boot-Up Image File and Reboot the System
After the firmware upgrade is completed, use the
switchware CLI command to
switch the boot-up image file to the newly upgraded image. See switchfirmware, on
page 59 for more information. To make the newly downloaded firmware active,
restart the TimeProvider 100 system using the
reboot command. See reboot, on
page 60.
tp100> switchfirmware
tp100> Reboot
90 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Contacting Technical Support
If you encounter any difficulties installing or using the product, contact Symmetricom
Global Services:
U.S.A. Call Center
Symmetricom, Inc.
2300 Orchard Parkway
San Jose, CA 95131-1017
Toll-free in North America: 888-367-7966
Telephone: 408-428-7907
Fax: 408-428-7998
E-mail: support@symmetricom.com
Internet: http://www.symmetricom.com
Europe, Middle East, and Africa (EMEA) Call Center:
Symmetricom Global Services EMEA
Fichtenstr. 25
85649 Hofolding
Germany
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Chapter 6 Maintenance and Troubleshooting
Contacting Technical Support
92 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Appendix A System Messages
In This Appendix
System Messages
System Messages
Table A-1 provides information about the alarm and event messages that display in
response to an occurrence of an event or an alarm. The CLI command,
alarmconf
transient if desired. See set alarmconf, on page 71 for more information.
Table A-1. Alarms and Event System Messages
is used to alter delay, enable state, or define alarm severity and
set
Alarm
Number
0
1
2
3
4
5
6
7
8
9
NameDescription
MB_5.5V
MB_1.2V
MB_3.3V
MB_5V
MB_1.8V
10MHZ_LOS
GPS_ENGINE
TM_EFC
TM_SELFTEST
TM_COMM
Severity
Level
5.5V out of rangeMajor
1.2V out of range Major
3.3V out of range Major
5V out of range Major
1.8V out of range Major
10MHZ signal loss Major
GPS engine communication failed or
1PPS missing
RTE PLL tuning
saturated
RTE self test failed Critical
MB-TM communication failure
Major
Major
Major
Corrective Action
Reboot. If problem persists, return to factory.
Reboot. If problem persists, return to factory.
Reboot. If problem persists, return to factory.
Reboot. If problem persists, return to factory.
Reboot. If problem persists, return to factory.
Reboot. If problem persists, return to factory.
Reboot. If problem persists, return to factory.
Check ambient temperature. Reboot. If problem persists, return to
factory.
Reboot. If problem persists, return to factory.
Reboot. If problem persists, return to factory.
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Appendix A System Messages
System Messages
Table A-1. Alarms and Event System Messages (Continued)
Alarm
Number
10
11
12
13
14
15
16
17
18
19
20
21
NameDescription
MB_PLL_E1
MB_PLL_25MHz
FPGA_ERROR
FLASH_ERROR
GPS_CUR
ANT_OPEN
GPS_VOL
ANT_SHORT
TM_HOLDOVER
TM_NEVERLOCKED
CONFIG_CHANGE
WARMUP
Severity
Level
E1 PLL unlockedMajor
25MHz PLL
unlocked
Mainboard FPGA
error
Mainboard flash
memory fault
GPS antenna current out of range
GPS antenna
open-circuit
GPS antenna voltage out of range
GPS antenna
short-circuit
RTE in holdover
mode
RTE in neverlocked
mode
Configuration
change
RTE is in warm-up
state
Major
Major
Major
Minor
Minor
Major
Major
Major
Major
EventN/A
EventN/A
Corrective Action
Check ambient temperature. Reboot. If problem persists, return to
factory.
Check ambient temperature. Reboot. If problem persists, return to
factory.
Reboot. If problem persists, return to factory.
Reboot. If problem persists, return to factory.
Check antenna, antenna
cables, and antenna
connections.
Check antenna, antenna
cables, and antenna
connections.
Check antenna, antenna
cables, and antenna
connections.
Check antenna, antenna
cables, and antenna
connections.
TimeProvider 100 is no
longer tracking GPS signals. Check antenna
installation, antenna,
antenna cables, and
antenna connections.
TimeProvider 100 has
never locked to GPS
since the latest power
up. Check antenna,
antenna cables, and
antenna connections.
94 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Table A-1. Alarms and Event System Messages (Continued)
Appendix A System Messages
System Messages
Alarm
Number
22
23
24
25
26
27
28
29
NameDescription
LOCKED
RECOVERY
MB_FW_DL_FAIL
MB_FW_DL_SUCC
SWITCH
REBOOT
TM_FW_DL_FAIL
TM_FW_DL_SUCC
Severity
Level
RTE is in locked
state
RTE is in recovery
state
MB firmware download failed
MB firmware download succeeded
Switched firmware
image to 1 (2)
Rebooted systemEventN/A
RTE
firmware download
failed
RTE firmware
download succeeded
EventN/A
EventN/A
EventN/A
EventN/A
EventN/A
EventN/A
EventN/A
Corrective Action
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 95
Appendix A System Messages
System Messages
96 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Appendix B Specifications and Factory Defaults
This appendix provides mechanical and electrical specifications, factory defaults,
electromagnetic environment categories and regulatory requirements for the
TimeProvider 100.
In This Appendix
Component Specifications
Factory Defaults
Electromagnetic Environment
Regulatory Requirements
Component Specifications
This section provides the specifications for the TimeProvider 100 components and
input and output signals.