098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 11
List of Figures
12 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
How to Use This Guide
This section describes the structure and conventions used in the TimeProvider 100
GPS Timing and Frequency Source Device User Guide. Related TimeProvider 100
documents, contact information for TimeProvider 100 training, and updates made to
the user guide can also be found in this section.
In This Preface
Purpose of This Guide
Structure of This Guide
Conventions Used in This Guide
Warnings, Cautions, Recommendations, and Notes
Related Documents and Information
Where to Find Answers to Product and Document Questions
What’s New In This Guide
User’s Guide Updates
Purpose of This Guide
The TimeProvider 100 User Guide provides detailed information about
Symmetricom’s TimeProvider 100 features, functionality, operations, specifications,
and default settings. Also included are guidelines for installing and configuring the
unit, a description of the Command Line Interface (CLI) command set, guidelines for
maintenance and troubleshooting, and how to contact technical support.
Structure of This Guide
This user guide contains the following chapters and appendixes:
Chapter, TitleDescription
Chapter 1, Overview
Chapter 2, Installation and
Configuration
Chapter 3, Part Numbers and
Return Information
Chapter 4, Operations
Describes the features and functionality of TimeProvider 100.
Describes the installation and configuration procedures before
using the TimeProvider 100
Lists the part numbers and provides return procedures.
Describes TimeProvider 100 alarms and events, logs, user
sessions, firmware upgrade, and system configurations.
Chapter 5, CLI Commands
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 13
Describes the CLI command set.
How to Use This Guide
Conventions Used in This Guide
Chapter, TitleDescription
Chapter 6, Maintenance and
Troubleshooting
Chapter A, System Messages
Chapter B, Specifications and
Contains preventative maintenance and safety consideration
information, where to return a unit if necessary, and how to get
technical assistance.
Provides suggested corrective action for system messages that
display in response to an event or alarm.
Lists the specifications and default settings for TimeProvider 100.
Factory Defaults
Conventions Used in This Guide
This guide uses the following conventions:
Acronyms and Abbreviations – Terms are spelled out the first time they appear
in text. Thereafter, only the acronym or abbreviation is used.
Revision Control – The title page lists the printing date and versions of the
product this guide describes.
Typographical Conventions – This guide uses the typographical conventions
described in the table below.
When text appears
this way...
Symmetricom Product Document The title of a document.
CRITICALAn operating mode, alarm state, status, or chassis
label.
Select File, Open...Click the Open option on the File menu.
Press Enter
Press;
Username:Text in a source file or a system prompt or other text
ping
status
qualified
Symmetricom does not
recommend...
personnel
A named keyboard key.
The key name is shown as it appears on the
keyboard. An explanation of the key’s acronym or
function immediately follows the first reference to
the key, if required.
that appears on a screen.
A command you enter at a system prompt or text
you enter in response to a program prompt. You
must enter commands for case-sensitive operating
systems exactly as shown.
A word or term being emphasized.
A word or term given special emphasis.
... it means:
14 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Warnings, Cautions, Recommendations, and Notes
How to Use This Guide
Warnings, Cautions, Recommendations, and Notes
Warnings, Cautions, Recommendations, and Notes attract attention to essential or
critical information in this guide. The types of information included in each are
explained in the following examples.
Warning: To avoid serious personal injury or death, do not disregard
warnings. All warnings use this symbol. Warnings are installation,
operation, or maintenance procedures, practices, or statements, that
if not strictly observed, may result in serious personal injury or even
death.
Caution: To avoid personal injury, do not disregard cautions. All
cautions use this symbol. Cautions are installation, operation, or
maintenance procedures, practices, conditions, or statements, that if
not strictly observed, may result in damage to, or destruction of, the
equipment. Cautions are also used to indicate a long-term health
hazard.
ESD Caution: To avoid personal injury and electrostatic discharge
(ESD) damage to equipment, do not disregard ESD cautions. All ESD
cautions use this symbol. ESD cautions are installation, operation, or
maintenance procedures, practices, conditions, or statements that if
not strictly observed, may result in possible personal injury,
electrostatic discharge damage to, or destruction of, static-sensitive
components of the equipment.
Electrical Shock Caution: To avoid electrical shock and possible
personal injury, do not disregard electrical shock cautions. All
electrical shock cautions use this symbol. Electrical shock cautions
are practices, procedures, or statements, that if not strictly observed,
may result in possible personal injury, electrical shock damage to, or
destruction of components of the equipment.
Recommendation: All recommendations use this symbol.
Recommendations indicate manufacturer-tested methods or known
functionality. Recommendations contain installation, operation, or
maintenance procedures, practices, conditions, or statements, that
provide important information for optimum performance results.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 15
How to Use This Guide
Related Documents and Information
Note: All notes use this symbol. Notes contain installation, operation,
or maintenance procedures, practices, conditions, or statements, that
alert you to important information, which may make your task easier
or increase your understanding.
Related Documents and Information
See your Symmetricom representative or sales office for a complete list of available
documentation.
Note: Symmetricom offers training courses designed to enhance your
knowledge of the TimeProvider 100. Contact your local representative
or sales office for a complete list of courses and outlines.
Where to Find Answers to Product and Document
Questions
For additional information about the products described in this guide, please contact
your Symmetricom representative or your local sales office. You can also contact us
on the web at www.symmetricom.com.
What’s New In This Guide
This is the first release of the TimeProvider 100 User’s Guide.
User’s Guide Updates
When this manual is updated the updated version will be available for downloading
from Symmetricom’s Web site. After downloading, you can view the manual on a
computer or print it using Adobe Acrobat Reader.
Manual updates are available by logging in to Telecom Solutions Support at:
Note: If you are downloading a manual for the first time, you will need
to register with Symmetricom. If you are currently registered, login
and download the manual update.
16 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 1 Overview
This chapter provides introductory information for the TimeProvider 100.
In This Chapter
Overview
Functional Description
Overview
TimeProvider 100 shown in Figure 1-1 is a low-cost Global Positioning System
(GPS)-disciplined timing and frequency source stand-alone, one Rack Unit (RU)
device. The system receives GPS satellite signals to control an onboard oscillator
and to provide 10MHz and 1 PPS output signals and four channels of E1. With
superior clock holdover performance and its compact size, the TimeProvider 100
enables rapid deployment for remote offices, street cabinets, and wireless base
stations. It is designed to provide precise time and synchronization for locations
where cost and space are a limitation.
TimeProvider 100 features a configurable output signal to support a variety of
framer signals. This provides the flexibility to integrate into specific application
environments easily. This device is fully manageable by local and remote
management using RS232 and its Ethernet port.
Figure 1-1. TimeProvider 100
With password-protected management capability, users and administrators can
easily and securely configure and monitor the performance of the device using CLI,
Simple Network Management Protocol (SNMP), and Telnet. TimeProvider 100
supports remote configuration of system settings, automating saving and
restoration, and installation of new software when needed.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 17
Chapter 1 Overview
Functional Overview
With password-protected management capability, TimeProvider 100 can be
configured and monitored using the Command-Line Interface (CLI) accessible
locally with the RS232 connection or remotely via a Telnet connection to enable
rapid migration from Time-Division Multiplexing (TDM)-based to packet-based
timing and synchronization solutions. TimeProvider 100 supports remote
configuration of system settings, automating saving and restoration, and installation
of new software when needed.
Functional Overview
The primary function of TimeProvider 100 is to provide the following GPS
disciplined frequency and timing signals:
10 MHz sine wave
1 PPS (pulse per second)
2.048 MHz square wave
2.048 Mbps E1 (framed and unframed)
In addition, TimeProvider 100 provides the following functions:
Command line interface (CLI)
SNMP traps reporting
SNMP management interface (future)
Logging of alarms and events
Logging all user commands
Monitoring of DC power voltages, GPS cable connection, GPS engine states,
and PLL states.
18 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
TimeProvider 100 accepts the Radio Frequency (RF) signal from a GPS antenna. In
the Real Time Engine (RTE) circuit, the 1 PPS signal is extracted from the GPS
signal and is used to discipline the 10 MHz oven-controlled crystal oscillator
(OCXO). Both the 1 pulse per second (PPS) and 10 MHz signals are provided as
outputs from BNC connectors.
Note: When using the CLI commands, the RTE (Real Time Engine) is
referred to as “TimeMAX.”
The 10 MHz reference signal and the 1 PPS signal from the RTE circuit are used to
generate 2.048 MHz frequency signals and E1 synchronization signals.
TimeProvider 100 provides multiple E1 frame formats. There are four outputs; each
is independently programmable to output either a framed or unframed
synchronization signal or a square wave clock signal as shown in Figure 1-3.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 19
Figure 1-4 is a front view of the TimeProvider 100. All user connections are on the
panel.
LEDs
Four Independently
Programmable Outputs
2.048 MHz Square Wav e
2.048 Mbps (E1)
Figure 1-4. TimeProvider 100 Front Panel
20 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Functional Description
Chapter 1
Power Connector
A Molex-style connector labeled Power is used to provide -48/-60 nominal volts DC
(labeled Power). When the unit is successfully powered, the PWR LED near the
center of the panel will illuminate green. If the power connection is reversed, the unit
will not be damaged, it simply will not power-up. Startup power will be < 17 watts
and steady-state power is (nominal 25 °C) < 9.5 watts.
The TimeProvider 100 uses –48/-60 nominal VDC power and is not equipped with a
power switch. Power to the unit must be controlled by a Branch Circuit Over-Current
Protection Device to the DC power main.
Warning: To avoid serious personal injury or death, exercise caution
when working near high voltage lines and follow local building
electrical codes for grounding the shelf.
RS232 Serial Port
The DE9 connector labeled RS232 provides a local serial connection to
TimeProvider 100. Through this connection, a Command Line Interface (CLI)
provides configuration and status monitoring capability. The RS-232 serial port
connection is made through a DE9S female connector. This port allows you to
connect to a computer using terminal emulation software for remote monitoring and
control. When connecting to this port, use a shielded direct connect cable. See
Establish Serial Communication, on page 31 for default settings.
Table 1-1 describes the EIA-232 connector pin assignments for the serial port.
Table 1-1. Serial Port Connector Pin Assignments
Pin Number Signal
2TX
3RX
5Ground
LEDs
The TimeProvider 100 has three LEDs on the front panel of the unit and are
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 21
Chapter 1 Overview
Functional Description
described in Table 1-2. Current alarm status can be checked using the show
active alarm
active_alarm, on page 61.
Table 1-2. TimeProvider 100 LED Descriptions
LabelIndicator Description
command. For more information, see the CLI command, show
PWD
GPS
ALM
Power
GPS tracking status
Alarm
Solid Green – -48V power is on
Off – -48V power is off
Solid Green – GPS is locked
Flashing Green – At least one satellite is tracked
Amber– No satellite is tracking
Flashing Green – System is booting
Amber – Minor alarm
Red – Major alarm
Off – No alarm
Ethernet Management
The RJ-45 connector labeled MGMT is the connection supporting communication
into the network over TCP/IP protocol. This same connection is also used for
remote management. Configuration and status monitoring are accomplished using
the MGMT connector.
Note: The NTP feature in the NTP port is currently not implemented.
E1 Frequency Output Connectors
TimeProvider 100 provides four configurable outputs at E1 (2.048MHz) frequencies.
The four independent, separately driven outputs are labeled OUT1, OUT2, OUT3,
and OUT4. Specific signal types are detailed in the CLI command, set output, on
page 79.
1PPS Connector
The BNC connector labeled 1PPS provides one pulse per second (1PPS) signal
synchronized to GPS with 50
22 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
impedance and LVTTL signal level.
Functional Description
Chapter 1
10 MHz Connector
The BNC connector labeled 10 MHz provides 10 MHz sine wave signal
synchronized to GPS with 50
impedance.
Chassis Ground
Above the GPS (SMA connector) is a connection to chassis ground. A 4mm
Grounding Terminal Stud is located on the TimeProvider 100’s front panel. The
grounding terminal is marked with the universal ground symbol.
GPS (SMA) Connector
The SMA female connector labeled GPS is the GPS antenna connection and used
as GPS input.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 23
Chapter 1 Overview
Functional Description
24 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 2 Installation and Configuration
In This Chapter
Installation
Configuration Setup
Installation and Configuration Checklist
This section provides preliminary installation and configuration procedures for the
TimeProvider 100. Use the Installation and Configuration Checklist, on page 39 to
verify that you have completed the required installation and configuration before
using the TimeProvider 100.
Before you begin to install the TimeProvider 100, review all the information in this
section. If difficulties are encountered during the installation process, contact
Symmetricom Global Services (SGS). Refer to the Contacting Technical Support,
on page 91 for contact information. SGS provides you with technical product
expertise and support, and Customer Service provides support about orders,
Return Material Authorization (RMA)s, and other customer service-related
information.
Installation
This section describes guidelines for surveying a site before installing, unpacking
the unit, rack mounting, and grounding the shelf.
Site Survey
Before you begin installation, determine the shelf location, ensure the appropriate
power source is available (-48/-60 nominal VDC), and ensure that the equipment
rack is properly grounded. Refer to Part Numbers and Return Information, on page
41 for more information about ordering kits for rack mounting of the TimeProvider
100.
The TimeProvider 100 is designed to mount in a 19-inch (48 cm) rack, occupies
1.66 in (40.64 mm, 1 RU) of vertical rack space, and has a depth of 8.0 in (203.2
mm).
Environmental Requirements
Note: 21-inch and 23-inch rack mounting adapters are available as
separately ordered items.
Please refer to the Maintenance and Troubleshooting, on page 87 and
Specifications and Factory Defaults, on page 97 for more information.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 25
Chapter 2
Installation
To prevent the unit from malfunctioning or interfering with other equipment, install
and operate the unit according to the following guidelines:
Operating Temperature: -23 Fto 131 F (–5 °C to +55 °C)
Operating Humidity: <5% TO 95% RH, condensing
Use only shielded cable for the DE9 connector (RS232). Ground appropriately at
both ends, or as required by local standards.
Warning: The shielded cables on the RS232 port must be used to
assure EMC compliance.
Secure all cable screws to their corresponding connectors.
Caution: To avoid interference, you must consider the
electromagnetic compatibility (EMC) of nearby equipment when you
install the TimeProvider 100 electromagnetic interference can
adversely affect the operation of nearby equipment.
Refer to
Electromagnetic Environment, on page 105 for more
information.
User-Supplied Tools and Equipment
You will need the following tools and equipment to install the TimeProvider 100:
Standard tool used for installation
Cable ties, waxed string or acceptable cable clamps
1 mm² / 18 AWG (minimum) wire at 300 volt insulation for -48/-60 nominal VDC
4 mm² / 16 AWG wire to connect grounding lug to permanent earth ground. Use a
UL listed ring lug for earthing ground.
Shielded cabling of the appropriate impedance required by the specific signal
type for signal wiring.
Mating connectors for terminating signal wiring
Fasteners for mounting the equipment in rack
Digital multimeter or standard voltmeter for verifying power connections to the
shelf.
Laptop computer with serial communications software (e.g., Microsoft
Hyperterminal and ProComm Plus) for setting system parameters.
26 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 2 Installation and Configuration
Installation
Unpack the Unit
The TimeProvider 100 is packaged to protect it from normal shock, vibration, and
handling damage.
Caution: To avoid electrostatic discharge (ESD) damage to parts that
are packaged with the TimeProvider 100, observe the following
procedures.
Unpack and inspect the unit as follows:
1. Inspect the container for signs of damage. If the container appears to be
damaged, notify both the carrier and your Symmetricom distributor. Retain the
shipping container and packing material for the carrier to inspect.
2. Open the container, being careful to cut only the packaging tape.
3. Locate and set aside the printed information and paperwork that is included in
the container.
4. Remove the unit from the container and place it on an anti-static surface.
5. Locate and set aside small parts which may be packed in the container.
6. Remove the accessories from the container.
7. Remove the anti-static packaging from the unit and accessories.
8. Follow the instructions for assembling the rack mounts to the TimeProvider 100.
See Part Numbers and Return Information, on page 41 for more information.
9. Verify that the model and item number shown on the shipping list agrees with the
model and item number on the equipment. The item number can be found on a
label affixed to the unit. See Figure 2-1 for the location of the label. Contact your
Symmetricom distributor if the model or item number does not match the
information on the shipping list.
For a complete listing of item numbers, see Part Numbers and Return Information,
on page 41.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 27
Chapter 2
Installation
Figure 2-1. Location of TimeProvider 100 Product Label
Rack Mounting the TimeProvider 100
The installation procedure described in this section provides general guidelines for
installing the TimeProvider 100. Refer to Part Numbers and Return Information, on
page 41 for information about available rack mount kits and mounting adapter
bracket kits.
When installing the TimeProvider 100, always follow applicable local electrical
standards. Use the following steps to mount the TimeProvider 100 in a rack.
1. Attach the rack mounting brackets to the TimeProvider 100 using 6-32 x 1/4-inch
screws.
Note: Using screws other than 6-32 x 1/4 inch could cause damage
to the unit. Always use the proper screws for the equipment rack.
2. Ensure that the mounting brackets on both sides are attached at equal distances
from the front of the unit.
3. Mount the TimeProvider 100 to the front of the equipment rack rails with four
screws and associated hardware.
28 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
Chapter 2 Installation and Configuration
Installation
Rack Mounting Safety Instructions
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly,
the operating ambient temperature of the rack environment may be greater than
room ambient. Therefore, consideration should be given to installing the
equipment in an environment compatible with the maximum ambient temperature
of the TimeProvider 100, which is
Reduced Air Flow - Installation of the equipment in a rack should be such that the
+55 °C.
amount of air flow required for safe operation of the equipment is not
compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that
a hazardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits
might have on overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing
this concern.
Reliable Earthing - Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (for example, use of power strips).
Ground the Shelf
Ground the TimeProvider 100 using the 4mm Grounding Terminal Stud on the front
of the TimeProvider 100. This Grounding Terminal is marked with the universal
ground symbol, as shown in Figure 2-2.
Figure 2-2. Universal Ground Symbol
To make ground connections, follow these steps:
1. Connect a 4 mm² / 16 AWG green/yellow striped insulated wire from the
Grounding terminal on the TimeProvider 100 shelf to the Earth Ground on the
rack or cabinet. Connect it to the Earth Ground in accordance with Local
Electrical Codes. The surface of the Earth grounding terminal must be clean of
contaminants and oxidation.
2. Remove 1/4 in. (6mm) of the insulation from both ends of the 4 mm² / 16 AWG
green/yellow stripped wire and coat the conductor with an electrically conductive
antioxidant compound such as Kopr-shield spray. Spray antioxidant compound
on the exposed wire only.
098-00106-000 Revision A – March, 2009TimeProvider 100 User’s Guide 29
Chapter 2
Configuration Setup
3. Crimp a #10 (4mm) UL listed Ring Lug to one end of the 4 mm² / 16 AWG
green/yellow stripped wire and connect it to the TimeProvider 100
Grounding\Terminal using the 4mm kept nut supplied. Clamp the Ring Lug
between the two flat washers.
4. Clean the connection point on the rack to a bright finish and coat it with an
electrically conductive antioxidant compound such as Kopr-shield spray.
5. Crimp the other end of the green/ yellow stripped wire to a ¼” (6mm) UL listed
Ring Lug and connect to the Earth Grounding terminals using an external star
lock washer between the Ring Lug and rack or earthing point to be grounded.
6. Connect the Ring Lug to the rack or grounding rod by means in accordance with
Local Electrical Codes. Do not connect multiple connectors to the same screw
assembly.
Configuration Setup
Setting up the TimeProvider 100 to receive GPS satellite signals to provide 10MHz
and 1 PPS output signals and four channels of E1 requires very few steps. The
high-level steps needed are:
Apply power to the TimeProvider 100.
Configure the network address of the TimeProvider 100, and confirm successful
connectivity.
Configure TimeProvider 100 signal outputs.
Configure GPS signaling.
After making configuration changes, always use the
set configuration save CLI
command to save the latest configuration. See set configuration, on page 72 for
more information.
The configuration actions performed in this section are stored in non-volatile
memory and are retained when the unit is power-cycled.
Apply Power
The TimeProvider 100 should be connected to -48/-60 nominal VDC Mains through
the Branch Circuit Over-Current Protection Device with a maximum 1 amp fuse.
TimeProvider 100 is intended for installation in a Restricted Access Location in
Accordance with Articles 110-26, 110-27 or the National Electric Code
ANSI/NFPA70, or per the applicable code in the country of installation. To connect
power leads to the shelf, follow these steps:
30 TimeProvider 100 User’s Guide098-00106-000 Revision A – March, 2009
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