14 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
How to Use This Guide
This section describes the format, layout, and purpose of this guide.
In This Preface
Purpose of This Guide
Who Should Read This Guide
Structure of This Guide
Conventions Used in This Guide
Warnings, Cautions, Recommendations, and Notes
Related Documents and Information
Where to Find Answers to Product and Document Questions
What’s New In This Guide
097-93100-01 Revision C – February, 2010TimeCreator 1000 User’s Guide 15
How to Use This Guide
Purpose of This Guide
Purpose of This Guide
The TimeCreator 1000 User’s Guide describes the procedures for unpacking,
installing, using, maintaining, and troubleshooting the Symmetricom TimeCreator
1000 DOCSIS Timing Interface Server (TimeCreator 1000). It also includes
appendixes that describe alarms and events, the languages that you use to
communicate with the TimeCreator 1000, default values, and other information.
Who Should Read This Guide
Chapter 1, Overview of the TimeCreator 1000, is written for non-technical
audiences who need general information about the product. Chapter 2, Engineering
and Ordering Procedures, and subsequent chapters contain technical information
about the product. Other chapters and appendixes describe installation,
maintenance, and configuration instructions or details primarily intended for
qualified maintenance personnel.
This User’s Guide is designed for the following categories of users:
Systems Engineers – Chapter 1 provides an introduction to the TimeCreator
1000, Cross-references in this chapter direct you to detailed system information
in other chapters as appropriate.
Installation Engineers – Chapter 2 through Chapter 6 and the appendixes
provide detailed information and procedures to ensure proper installation,
operation, and configuration of the TimeCreator 1000.
Maintenance Engineers – Chapter 6 and the appendixesprovide preventive
and corrective maintenance guidelines, as well as procedures for diagnosing and
troubleshooting fault indications and alarms.
While Chapter 1 is written for non-technical audiences who need information about
the TimeCreator 1000 system, others, such as Chapter 2 through Chapter 6 contain
detailed information and instructions which are intended to be performed by
qualifiedpersonnel only.
16 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
Structure of This Guide
This guide contains the following sections and appendixes:
Chapter, TitleDescription
How to Use This Guide
Structure of This Guide
Chapter 1, Overview of the
TimeCreator 1000
Chapter 2, Engineering and
Ordering Procedures
Chapter 3, Installing the
TimeCreator 1000
Chapter 4, General Guidelines for
using the Symmetricom
TimeCreator 1000
Chapter 5, ProvisioningDescribes the commands and procedures required to provision the
Chapter 6, Maintenance and
Troubleshooting
Appendix A, Alarms, Events and
SNMP Traps
Appendix B, Command
Descriptions and
Communications Interface
Appendix C, Installing the
Two-Way GPS Antenna
Provides an overview of the product, describes the major
hardware and software features, and list s the system
specifications.
Lists the part number and ordering procedure for all TimeCreator
1000 parts and accessories.
Contains procedures for unpacking and installing the system, and
for powering up the unit.
Provides basic information to which users can refer to ensure
proper system operation.
TimeCreator 1000 after installing the unit.
Contains preventive and corrective maintenance, and
troubleshooting procedures for the product.
Lists the alarms and events and provides basic indications of the
source of the alarm.
Describes the CLI command conventions, functions, and features
and the SNMP, NTP, SSH, and SFTP protocols.
Provides procedures for installing a GPS antenna and connecting
it to the TimeCreator 1000.
Appendix D, Specifications and
Factory Defaults
Appendix E, Software Licenses
IndexProvides references to individual topics within this gu ide.
097-93100-01 Revision C – February, 2010TimeCreator 1000 User’s Guide 17
Lists the specifications for the TimeCreator 1000.
Contains licensing information for third party software.
How to Use This Guide
Conventions Used in This Guide
Conventions Used in This Guide
This guide uses the following conventions:
Acronyms and Abbreviations – Terms are spelled out the first time they appear
in text. Thereafter, only the acronym or abbreviation is used.
Revision Control – The title page lists the printing date and versions of the
product this guide describes.
Typographical Conventions – This guide uses the typographical conventions
described in the table below.
When text appears
this way...
TimeCreator 1000 User’s
The title of a document.
... it means:
Guide
CRITICALAn operating mode, alarm state, status, or chassis label.
Select File, Open...Click the Open option on the File menu.
Press Enter
Press;
A named keyboard key.
The key name is shown as it appears on the keyboard.
An explanation of the key’s acronym or function
immediately follows the first reference to the key, if
required.
Username:Text in a source file or a system prompt or other text that
appears on a screen.
ping
status
A command you enter at a system prompt or text you
enter in response to a program prompt. You must enter
commands for case-sensitiv e operating systems exactly
as shown.
qualified personnelA word or term being emphasized.
Symmetricom does not
A word or term given special emphasis.
recommend...
18 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
Warnings, Cautions, Recommendations, and Notes
How to Use This Guide
Warnings, Cautions, Recommendations, and Notes
Warnings, Cautions, Recommendations, and Notes attract attention to essential or
critical information in this guide. The types of information included in each are
explained in the following examples.
Warning: To avoid serious personal injury or death, do not disregard
warnings. All warnings use this symbol. Warnings are installation,
operation, or maintenance procedures, practices, or statements, that
if not strictly observed, may result in serious personal injury or even
death.
Caution: To avoid personal injury, do not disregard cautions. All
cautions use this symbol. Cautions are installation, operation, or
maintenance procedures, practices, conditions, or statements, that if
not strictly observed, may result in damage to, or destruction of, the
equipment. Cautions are also used to indicate a long-term health
hazard.
ESD Caution: To avoid personal injury and electrostatic discharge
(ESD) damage to equipment, do not disregar d ESD cautions. All ESD
cautions use this symbol. ESD cautions are installation, operation, or
maintenance procedures, practices, conditions, or statements that if
not strictly observed, may result in possible personal injury,
electrostatic discharge damage to, or destruction of, static-sensitive
components of the equipment.
Electrical Shock Caution: To avoid electrical shock and possible
personal injury, do not disregard electrical shock cautions. All
electrical shock cautions use this symbol. Electrical shock cautions
are practices, procedures, or statements, that if not strictly observed,
may result in possible personal injury, electrical shock damage to, or
destruction of components of the equipment.
Recommendation: All recommendations use this symbol.
Recommendations indicate manufacturer-tested methods or known
functionality. Recommendations contain installation, operation, or
maintenance procedures, practices, conditions, or statements, that
provide important information for optimum performance results.
Note: All notes use this symbol. Notes contain installation, opera tion,
or maintenance procedures, practices, conditions, or statements, that
alert you to important information, which may make your task easier
or increase your understanding.
097-93100-01 Revision C – February, 2010TimeCreator 1000 User’s Guide 19
How to Use This Guide
Related Documents and Information
Related Documents and Information
See your Symmetricom representative or sales office for a complete list of available
documentation.
Note: Symmetr icom offers training cour ses designed to enhance your
knowledge of the TimeCreator 1000. Contact your local
representative or sales office for a complete list of courses and
outlines.
Where to Find Answers to Product and Document
Questions
For additional information about the products described in this guide, please cont act
your Symmetricom representative or your local sales office. You can also contact us
on the web at www.symmetricom.com.
What’s New In This Guide
Added “Managing the IP Address Whitelist” section to Chapter 5.
Added “Provisioning Root Server Recovery Modes” section to Chapter 5.
Modified commands in Appendix B:
Set Authentication radius radiusserveraddress:port
Set Configuration restoreuser IMC
Set Configuration restoreuser IOC
Show Logged-in-user
Set Recvconfig IMC user@host:file
Set Recvconfig IOC user@host:file
Set Remote-syslog
Show Remote-syslog
Show Root-recovery status
Show Root-recovery config
Set Root-recovery autorecoverymode
Set Root-recovery rapidrecovery
20 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
Set Sendconfig IMC user@host:file
Set Sendconfig IOC user@host:file
Show SNMP accessv2
Set SNMP accessv2
Set SNMP accessv2 Rocommunity
Set SNMP accessv2 Rwcommunity
Show SNMP accessv3
Set SNMP accessv3
Show Whitelist
Set Whitelist
Deleted CLI commands in Appendix B:
History
Clear log
How to Use This Guide
What’s New In This Guide
097-93100-01 Revision C – February, 2010TimeCreator 1000 User’s Guide 21
How to Use This Guide
What’s New In This Guide
22 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
Chapter 1 Overview of the TimeCreator 1000
This chapter provides introductory information for the TimeCreator 1000.
In This Chapter
Overview
Performance Monitoring
Physical Description
Functional Description
Communication Ports
Outputs
Reference Inputs and TOD Sources
Alarms
097-93100-01 Revision C – February, 2010TimeCreator 1000 User’s Guide 23
Chapter 1 Overview of the TimeCreator 1000
Overview
Overview
The TimeCreator 1000, shown in Figure 1-2, is a DOCSIS Timing Interface (DTI)
Server that delivers accurate timestamp and frequency synchronization, and with
GPS it can also provide Time of Day (TOD) to DTI client elements in a Modular
Cable Modem Termination System (M-CMTS) architecture. M-CMTS elements
shown in Figure 1-1 (Edge QAMs, Upstream Receivers, M-CMTS Core, etc.) use
DTI to synchronize the DOCSIS Timestamp and Symbol Clock used in the DOCSIS
communications between modems and the headend/hub. The TimeCreator 1000
functions as either a root server or subtending server . The root server is at the top of
a server hierarchy and is the source of traceable time and frequency for all
subtending DTI servers and clients in a building. The subtending server receives its
time and frequency reference through a direct connection to a root se rver’s DTI link
connector; a subtending server cannot be referenced to another subtending server.
Figure 1-1. DTI Server Hierarchy and M-CMTS Elements
24 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
Chapter 1 Overview of the TimeCreator 1000
Overview
A TimeCreator 1000 in a root server configuration can use either its internal clock as
the master frequency for the headend/hub meeting DOCSIS specifications, or it can
be configured to use GPS. GPS is required for Business Services over DOCSIS
(BSoD), which allows you to deliver T1, E1, and NxDSO emulation services. GPS is
also required to implement Network Time Protocol (NTP) server mode, which allows
common time between headends/hub and other applications. NTP, the
user-specified time, and the IMC’s real-time clock (RTC) can also be used as a
basis for the DOCSIS timestamp to provide system TOD for operation in free-run
mode only.
The TimeCreator 1000 features include:
10+2 DTI Ports
– 10 standard DTI Client Connections (6 for 8-port option)
– 2 dual mode DTI Connections for use as a standard DTI Client Connection
or input from a Root DTI Server with Carrier-Class Performance
Optional High Reliability Redundant Operation
SNMP and CLI management over SSH, Telnet and Craft port
DTI Client Health Monitoring
NTP Server Option
TOD and BSoD Support (requires GPS input)
Compact 1RU Design
AC and DC Power Options
Subtending of up to Twelve DTI Servers
DTI Server Configurable with Dual Path Protection and 24 Hour Holdover
Software Upgradeable
Figure 1-2. TimeCreator 1000 Front View
Figure 1-3. TimeCreator 1000 Rear View
097-93100-01 Revision C – February, 2010TimeCreator 1000 User’s Guide 25
Chapter 1 Overview of the TimeCreator 1000
Overview
Shelf
The TimeCreator 1000 shelf requires a minimum of three plug-in modules to
operate:
Power Supply module
Input/Output/Clock (IOC) module
Information Management Card (IMC) module.
It is recommended that a second Power Supply module and IOC are added to the
configuration for redundant operation. Since the TimeCreator 1000 provides the
Master DOCSIS Clock and Timestamp for the entire Headend or Hub site, it is
designed to provide high reliability through redundancy, although redundancy is not
required. The flexibility of configuration and therefore cost enables various
deployment scenarios for root, slave, and protected architectures.
Input Signals
The TimeCreator 1000 can use either GPS or DTI signals as external input
references to acquire the system’s frequency, DTI timestamp, and TOD alignment.
NTP and the user-specified time from the IMC’s real-time clock (RTC) can also
provide system TOD with much less accuracy. See Table 1-1 for descriptions. Only
GPS can provide a common timestamp across the network for a distributed
M-CMTS deployment. It is suggested that all root TimeCreator 1000 servers be
configured with GPS. Upgrading any DTI Server from a user time or NTP time to
GPS for BSoD or distributed M-CMTS architectures will require resetting the
DOCSIS Timestamp and thus re-range all cable modems. The GPS input conn ects
to the TNC connector on the IMC and the DTI input from a root DTI Server connects
to the rear panel port A and port B RJ-45 connectors (labeled A/11 and B/12). NTP
runs on the IMC’s management Ethernet port.
Note: When ports A/11 and B/12 are provisioned as outputs, they are
referenced as Ports 11 and 12.
26 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
Chapter 1 Overview of the TimeCreator 1000
Table 1-1. TimeCreator 1000 Input Signal Source
Input SourceDescription
GPSGPS antenna used to acquire the system’s frequency, DTI
timestamp, and TOD.
DTIExternal DTI signals used as external input references to acquire the
system’s frequency, DTI timestamp, and TOD.
NTPNTP server used to acquire the TOD. Frequency is provided by IOC’s
clock in freerun mode.
Real-Time ClockClock on IMC used to acquire the TOD. Frequency is provided by
IOC’s clock in freerun mode.
Overview
USERUser manually enters TOD. Frequency is provided by IOC’s clock in
freerun mode.
DTI Input Priority Level
You can assign a priority level to each DTI input and the value determines which
input is used as the system reference. The range is 1 to 5 and the lower the priority
level, the higher the priority. Use the Set Interface Priority command to provision
these parameters.
Setting the Input Reference Switching Mode
The DTI reference selection at ports A and B can be either revertive or non-revertive
(see Provisioning Revertive and Non-Revertive Mode, on page 94). In the revertive
mode, if an input used as the system reference is disqualified (for any reason), the
reference switches to the next-highest input and reverts to the initial input when that
input is re-qualified. In this mode, the reference switches two times: once when the
disqualifying event occurs, and again when the initial input is re-qualified. In the
non-revertive mode, the system reference switches to the next-highest input but
does not revert to the initial input when the initial input is re-qualified. The system
reference switches only once when the disqualifying event occurs. Revertive mode
is used when the port priorities are different and non-revertive mode is used when
the priorities are the same.
097-93100-01 Revision C – February, 2010TimeCreator 1000 User’s Guide 27
Chapter 1 Overview of the TimeCreator 1000
Overview
Output Signals
The TimeCreator 1000 passes frequency and TOD output through rear panel DTI
links. Ports 1 through 10 (12-port version) or Ports 1 through 6 (8-port option) are
permanent output ports. Ports A/11 and B/12 can be provisioned as either outputs
or inputs.
Note: When ports A/11 and B/12 are provisioned as inputs, they are
referenced as ports A and B.
Communications Ports
The EIA-232 serial and Ethernet connections are located on the IMC. The EIA-232
serial and Ethernet connections allow you to provision the system from a terminal or
computer running a terminal emulation application.
Local Craft Serial Port
The EIA-232 port supports local control; you can configure the TimeCreator 1000
with commands using a terminal or personal computer (PC) with terminal emulation
software (see Communicating Through the Serial Port, on page 72). The connect or
is located on the IMC. The Local port is configured as a DCE interface and the
default specifications are as follows:
8 data bits
1 stop bit
no parity
9600 baud rate (57600 is supported only in the IMC rev H version 1.00.13 or
below)
Flow Control: None
Ethernet
An Ethernet connector provides connectivity to a local area network (LAN) and each
port can be assigned a unique internet protocol (IP) address (see Communicating
Through the Ethernet Port, on page 72). Once the IP address is set and a
connection is made, you can access the TimeCreator 1000 on an intranet. The
Ethernet port supports two simultaneous connections to port 23.
28 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
Chapter 1 Overview of the TimeCreator 1000
Overview
Clock Design
The TimeCreator 1000 clock design inclu des a highly stable ovenized Quartz crystal
to produce accurate synchronization outputs. In a dual-IOC configuration, the clock
function is redundant to provide protection. Each IOC qualifies the input signal and
filters jitter and wander noise elements that may exist. In the event that all input
references are lost or disqualified, the unit goes into holdover mode with the
oscillator providing the system reference.
The IOC meets Type III performance.
Operating Modes
The TimeCreator 1000 has the following operating modes:
Warm-up – The period immediately following power-up that allows local
oscillator stabilization required for stable frequency generation from the system.
Free-run – This operating mode allows the system to generate a DTI output that
has stable generation of frequency and TOD when the system has no external
frequency reference (GPS or DTI). TOD can be from NTP, a user-specified time,
or from the IMC’s real-time clock.
Fast-Lock (Acquire) – In this mode the system quickly locks the local oscillator
frequency to another frequency source (GPS or DTI reference) to establish the
system’s frequency and TOD.
Normal (Locked) – In this operating mode, the system’s output frequency and
TOD are tracking the reference frequency (GPS or DTI) and TOD within the DTI
specified requirements.
Bridging – If all input references are lost, the TimeCreator 1000 goes into
bridging mode. In this mode, the outputs continue to provide accurate timing fo r a
limited period. If the system qualifies the reference prior to the end of the bridging
time, the system re-enters Fast-Lock or Normal operation mode. If the inputs are
not re-qualified before the bridging time has elapsed, the TimeCreator 1000
enters holdover mode.
Holdover – If the reference signal is lost and not re-qualified when the bridging
time elapses, the clock enters holdover mode. The accuracy of the TimeCreator
1000 output is then dependent on the quality level of the oscillator.
Extended Holdover – If the clock remains in holdover for an extended duration,
typically 4 hours, the clock enters extended holdover mode.
097-93100-01 Revision C – February, 2010TimeCreator 1000 User’s Guide 29
Chapter 1 Overview of the TimeCreator 1000
Performance Monitoring
Frequency Mode – In this operating mode, the system's frequency is tracking
the reference frequency (GPS). In this mode, a user can add a GPS reference to
the TimeCreator 1000 and use the frequency from GPS to meet BSoD
specifications without re-setting the DOCSIS Timestamp and causing a
re-ranging of the cable modems.
Note: In Frequency Mode, DTI output and IMC GPS are not in sync.
Performance Monitoring
Server Status Monitoring
DTI client status log files provide information on client status, oscillator type, and the
server’s cable advance flag and cable advance value.
Phase Measurements
TheTimeCreator 1000 measures phase data. Peak to peak jitter and MTIE results
are calculated for the user. Frame error rate (FER) is also calculated and made
available to the user. It is calculated over a 10-second window.
MTIE Calculations
MTIE is a measure of the relative noisiness of a signal that relates to frequency
offsets and phase transients. The TimeCreator 1000 automatically calculates MTIE
for each enabled input from the most recent 1000 seconds. From this calculation,
you can retrieve MTIE values for 35-second and user-configurable windows. You
can set an alarm threshold for each of these windows; if the MTIE value exceeds
this threshold and the alarm is enabled, the TimeCreator 1000 generates an alarm.
Physical Description
The TimeCreator 1000 consists of a 19-inch (48 cm) rack mount shelf, plug-in
modules, AC power supply cables and optional GPS cables, and hardware.
Note: 23-inch (58.42 cm) rack mounting brackets are also available
as a separately ordered item.
30 TimeCreator 1000 User’s Guide097-93100-01 Revision C – February, 2010
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