Suzuki SCAN CLIENT CERTIFICATE Installation Manual

SCAN Client Certificate
Installation Manual
June 2006
Information System Departm e nt
Suzuki Motor Corporation
1. OUTLINE............................................................................................................................................1
INTRODUCTION TO SCAN CLIENT CERTIFICATE .............................................................................................1
SCHEDULE ......................................................................................................................................................2
2. HOW TO INSTALL CLIENT CERTIFICATE .................................................................................... 3
PREPARE NEW CERTIFICATE............................................................................................................................3
START INTERNET EXPLORER...........................................................................................................................3
INTERNET OPTIONS SCREEN...........................................................................................................................3
CERTIFICATE MANAGER..................................................................................................................................4
CERTIFICATE MANAGER IMPORT WIZARD.......................................................................................................4
SELECT CERTIFICATE FILE 1 ...........................................................................................................................4
SELECT CERTIFICATE FILE 2 ...........................................................................................................................5
ENTER PASSWORD...........................................................................................................................................5
SELECT A CERTIFICATE STORE........................................................................................................................6
FINISH IMPORT WIZARD...................................................................................................................................6
CONFIRMATION ADDING CERTIFICATE TO ROOT STORE ..................................................................................6
IMPORT HAS BEEN SUCCESSFULLY FINISHED..................................................................................................6
CONFIRM INSTALLATION.................................................................................................................................7
FINISH INSTALLATION.....................................................................................................................................7
3. HOW TO ACCESS TO SCAN.............................................................................................................8
OPEN URL......................................................................................................................................................8
SELECT CERTIFICATE......................................................................................................................................8
4. FREQUENTLY ASKED QUESTIONS ................................................................................................9
QUESTIONS INDEX ..........................................................................................................................................9
1. WHEN IS THE CERTIFICATE AVAILABLE?......................................................................................................9
2. WE WANT TO CONNECT TO SCAN FROM MORE THAN ONE COMPUTER........................................................9
3. I CANNOT CONNECT TO SCAN....................................................................................................................9
4. HOW SHOULD I DO FOR EXPIRED CERTIFICATE?..........................................................................................9
5. CERTIFICATE IS LOST...................................................................................................................................9
6. SCAN ADMINISTRATOR HAS CHANGED. ......................................................................................................9
7. WHO SHOULD I CONTACT IF I HAVE ANY PROBLEMS OR QUESTIONS?..........................................................9
5. TROUBLE SHOOTING.................................................................................................................... 10
TROUBLE SHOOTING FLOW ...........................................................................................................................10
1.0 CHECK CONNECTION TO ISP...................................................................................................................10
2.0 CHECK INSTALLATION OF CERTIFICATE...................................................................................................11
3.0 SCAN LOGIN SCREEN .............................................................................................................................12
1
1. Outline
Introduction to
SCAN client
certificate
In order to connect to SCAN, it’s necessary to install client certificate into your computer.
This manual introduces you detail about installation of the client certificate.
Following diagram is brief workflow to get started using SCAN system.
1.Registering SCAN
administrator in your
com
p
an
y
2.Sending client
certificate by e-mail
3.Installing client
Suzuki Motor Corporation
SCAN Administrator
in your company
4.Connecting to
SCAN with client
certificate
SCAN
Fig. 1
2
Schedule
Please note that, in order to keep security of SCAN system, the client certificate will expire
730 days after the date issued. Suzuki Motor C orporation will inform SCAN administrator
about updating procedure a month before the expiration.
Jun. Jul. Aug. Sep. Oct. Jun. Jul. Aug. Sep.
Registering SCAN
Administrator
Installing new certificate
Getting started using new
certificate
2004 2005
Notice of
updating
certificate
Expiration
Using new
certificate
Schedule chart (In case certificate is issued in August, 2004)
The point of SCAN cert ificate
Client certificate is sent to SCAN administrator in your company by E-mail.
Client certificate expires 73 0 days after th e dat e issued.
3
2. How to Install Client Certificate
Prepare new
certificate
SCAN administrators at SCAN stations have received "SCAN certificate and password"
from Suzuki Motor Corporation by E-mail. Please save the certificate to local folder on
your computer.
File name:
certificate.pfx + Password
Start Inter net
Explorer
Start Internet Explorer, then choose [Internet Options …] in [Tools] menu.
*Following screen copy is captured from English version of Internet Explorer 6.0.
Internet Options
screen
Choose [Content] tab and press [Certificates …] button in the Certificates box, then
Certificate Manager window will be shown.
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