Sun SPX2598 User Manual

OPERATOR’S MANUAL
ELECTRIC PRESSURE WASHER
2000 PSI MAX* | 1.65 GPM MAX* | 14.5 AMP
A Division of Snow Joe®, LLC Form No. SJ-SPX2598-880E-MR3
IMPORTANT!
Safety Instructions
All Operators Must Read These Instructions Before Use
mWARNING! This indicates a hazardous situation, which,
if not avoided, could result in death or serious injury.
mCAUTION! This indicates a hazardous situation, which,
if not avoided, could result in minor or moderate injury.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in death or serious injury.
General Safety
mWARNING! This appliance is not intended for use
by children or by unassisted, unsupervised persons whose physical, sensory or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the appliance.
Before starting up your machine, please check it carefully for
any defects. If you nd any, do not start up your machine.
Contact your authorized Snow Joe call the Snow Joe 1-866-SNOWJOE (1-866-766-9563).
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mWARNING! When using the pressure washer, basic
safety precautions should always be followed to reduce the
risk of re, electric shock, and personal injury. These include:
Know your product – Know how to stop the machine and
bleed pressure quickly. Thoroughly familiarize yourself with the controls.
Keep bystanders away – All visitors and pets should be kept a safe distance away from the work area.
Use the right product – Do not use this machine for any job except that for which it is intended.
Dress properly – Do not wear loose clothing or jewelry. They can get caught in moving parts. Protective rubber gloves and non-slip footwear are recommended when working outdoors.
mCAUTION! – Exercise caution to avoid slipping or falling.
Wear protective footwear that will protect your feet and improve your footing on slippery surfaces.
Model SPX2598
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Stay alert – Watch what you are doing. Use common sense. Do not operate the pressure washer when you are tired, or under the inuence of alcohol or drugs.
Do not overreach –
all times.
• Avoid unintentional starting – Do not carry a plugged-
in machine with your nger on the trigger. Make sure the switch is o before plugging in the machine.
Do not abuse the cord – Never carry the machine by the
cord or yank the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges.
Use safety glasses – Also use safety footwear, snug-tting
clothing, protective gloves, hearing and head protection.
Check the water temperature – This pressure washer is not meant to pump hot water. NEVER connect it to a hot
water supply as it will signicantly reduce the life of the
pump.
Store indoors – NEVER store the pressure washer outdoors or where it could freeze. The pump could be seriously damaged.
Ground Fault Circuit Interrupter (GFCI) – This product is provided with a ground fault circuit interrupter built into the power cord plug. If replacement of the plug or cord is needed, use only identical replacement parts.
• Inspect electrical cords – The insulation of the power cord should be perfectly intact. If the power cord is damaged or shows any signs of wear or tear, do not use the pressure washer. Contact your authorized Snow Joe
dealer or call the Snow Joe center at 1-866-SNOWJOE (1-866-766-9563).
Keep proper footing and balance at
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mWARNING! Do not use this appliance without reading
this instruction manual.
mWARNING! This appliance has been designed for
use with cleaning agents that are recommended by the manufacturer. The use of other cleaning agents or chemicals
may adversely aect the safety of the appliance.
mWARNING! Do not use the appliance within range of
persons unless they are wearing protective clothing.
mWARNING! High-pressure jets can be dangerous if
subject to misuse. The jet must not be directed at persons, pets, live electrical equipment, or the appliance itself.
• Do not direct the jet at yourself or others in order to clean
clothes or footwear.
© 2019 by Snow Joe®, LLC All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
Risk of explosion – Do not spray ammable liquids.
Disconnect the tool – Disconnect from the electrical power
supply before performing any maintenance task.
Keep children away – This high-pressure electric power washer must not be used by children or untrained personnel.
• To ensure appliance safety, use only original replacement
parts from the manufacturer or those approved by the manufacturer.
Electrical Safety
ATTENTION: If there are problems with the electrical mains,
short voltage drops may appear when starting the equipment. This can, in turn, inuence other equipment (e.g. cause a lamp to blink). If the MAINS-IMPEDANCE Zmax < 0.335 OHM, such disturbances are not expected. (If you require assistance, contact your local supply authority for further information.)
mWARNING! Water that has owed through backow
preventers is considered to be non-potable.
mWARNING! During cleaning, maintenance or when
replacing parts, the machine must be disconnected from its power source by removing the plug from the socket outlet.
mWARNING! High-pressure hoses, ttings, and
couplings are important for the safe operation of the appliance.
Use only hoses, ttings, and couplings recommended by the
manufacturer.
Check for damaged parts – Do not use the appliance if the supply cord or other important parts of the appliance are damaged (e.g. safety devices, high-pressure hoses, trigger gun).
mWARNING! If an extension cord is used, the plug and
socket must be of watertight construction.
mWARNING! Inadequate extension cords can be
dangerous.
• This high-pressure electric power washer must not be used
at temperatures below 32ºF (0°C).
mWARNING! Power cords on drums should always be
completely unwound to prevent the cord from overheating.
• Power cord connections should be kept dry and o the
ground.
• If the power cord is damaged, do not use the appliance.
Contact your authorized Snow Joe call the Snow Joe 1-866-SNOWJOE (1-866-766-9563).
• Keep the machine on a stable, at surface during operation,
handling, transportation, and storage. Sudden overturn of the machine can cause bodily injury.
• In the event of an accident or breakdown, switch o the
machine immediately. (If contact with detergent occurs, rinse with an abundance of clean water.)
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mWARNING! Electrical Shock Hazard – Before starting
up your machine, please check it carefully for any defects. If
you nd any, do not start up your machine and contact your
distributor.
The following should be observed when connecting the
high-pressure electric power washer to the electric supply:
• The electric supply connection should be performed by a qualied person.
• The electric supply to this appliance should include either
a residual current device that will interrupt the supply if the leakage current to the earth exceeds 30 mA for 30 ms or a device that will interrupt the earth circuit (GFCI).
IMPORTANT: Only use water without any impurities.
If there is a risk of running sand into the inlet water (i.e. from
your own well), an additional lter should be installed.
Safety Devices
The spray gun features a locking device. When the lock is activated, the spray gun cannot be operated.
1. Thermal sensor – A thermal sensor protects the motor against overloading. If the thermal sensor is activated and
the power is cut o, wait for a while until the motor is cool
and restart the unit.
2. Double insulation – In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added to the appliance. Servicing a double-insulated appliance requires extreme care and knowledge of the system, and
should be performed only by qualied service personnel at
an authorized Snow Joe parts for a double-insulated appliance must be identical to the parts they replace. A double-insulated appliance is marked with the words “Double Insulation” or “Double Insulated.” The symbol also be marked on the appliance.
3. Ground fault circuit interrupter (GFCI) protection – This pressure washer is provided with a ground-fault circuit­interrupter (GFCI) built into the plug of the power-supply cord. This device provides additional protection from the risk of electric shock. Should replacement of the plug or cord become necessary, use only identical replacement parts that include GFCI protection.
®
+ Sun Joe® dealer. Replacement
(square within a square) may
2
4. It is not recommended to use an extension cord with this pressure washer. The unit comes standard with a 35 ft GFCI power cord. Using an extension cord may cause a drop in line voltage resulting in loss of power and overheating.
5. To reduce the risk of electric shock, this appliance has a polarized plug (i.e. one blade is wider than the other).
The appliance plug will t into a polarized outlet only one
way.
If the appliance plug does not t fully into the outlet,
reverse the plug. If the plug still does not t, make sure
that you are using the correct polarized wall outlet. If the
plug still does not t, contact a qualied electrician to
install the proper wall outlet. Do not modify the appliance plug, power cord receptacle, or power cord plug in any way.
m WARNING m
Electric shock may cause SEVERE INJURY or DEATH. Heed these warnings:
• Do not allow any part of the electric pressure washer
to make contact with water while it is in operation. If
the appliance becomes wet while turned o, wipe dry
before starting.
• Do not use an extension cord over 25 ft. The
pressure washer comes equipped with a 35 ft power cable. Combined cord length must not exceed 60 ft. Any extension cord must be 14-gauge (or heavier) to safely power the pressure washer.
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
EXTENSION CORD CHART
Cord Length:
25 ft (7.6 m)
Table 1. Method of Securing Extension Cord
Cord set Appliance cord
(A) Tie cord as shown
(B) Connect plug and receptacle
7. Do not abuse the cord. Never pull the pressure washer
by the cord or yank the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges.
Risk of electrocution
• Inspect cord before using.
Do not use if cord is damaged.
• Keep all connections dry and o the ground.
Do not touch plug with wet hands.
Keep cord away from heat and sharp edges.
• Do not spray electrical apparatus and wiring.
Risk of explosion
• Do not spray ammable liquids.
• Do not use acids, bases, solvents, or any ammable
material in this product. These substances can cause physical injuries to the operator and irreversible damage to the machine.
Min. Wire Gauge (A.W.G.):
14
mWARNING! To reduce the risk of electrocution, keep
all connections dry and o the ground. Do not touch plug with
wet hand.
6. To prevent the appliance cord from disconnecting from the extension cord during operation, make a knot with the two cords as shown in Table 1.
Additional safety instructions
• High-pressure: keep clear of nozzle.
• Injection hazard: equipment can cause serious injury if the
spray penetrates the skin.
• Do not point the gun at anyone or at any part of the body.
• In case of skin penetration, seek medical aid immediately.
• Before servicing, cleaning, or removing any parts, shut o
the power and relieve pressure.
• This machine is not suitable for connection to the potable
water mains.
3
Product Description
Purpose
• This electric high pressure washer is intended for residential
use only. It is designed for medium-to-heavy duty cleaning jobs on boats, motorcycles, RV’s, ATV’s, trailers, decks, barbecues, siding, patio furniture, and more.
Areas of application
• Never use the machine in potentially explosive areas under
any circumstances!
• The operating temperature must be between 32ºF (0ºC) and 104ºF (40ºC).
• The machine consists of an assembly with a pump, which
is encased in a shock-absorbing housing. To provide the operator with an optimal working position, the machine is equipped with a spray wand and a non-slip handle grip,
whose shape and conguration comply with applicable
regulations.
• Do not cover or modify the spray wand or the spray nozzle
in any way.
• The high-pressure electric power washer is designed to be
used with cold or lukewarm water; higher temperatures can damage the pump.
• Do not use water that is dirty, gritty, or contains any
chemical products, as such impurities could impair operation and shorten the life of the machine.
4
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate.
Symbols SymbolsDescriptions Descriptions
READ THE OPERATOR'S MANUAL(S) – Read, understand,
and follow all instructions in the user manual(s) before attempting to assemble and operate.
WARNING! Electrical shock hazard.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
WEAR EYE AND HEARING PROTECTION – For protection
against injury, wear ear defenders and safety goggles.
Wear safety gloves during use to protect hands.
Store indoors. Never store the pressure washer outdoors. If the pump freezes, permanent damage may result.
WARNING! Do not expose the unit to rain or wet conditions. Keep dry.
To reduce the risk of injury, user must keep all bystanders at least 49 ft (15 m) away.
Wear non-slip footwear that will protect your feet and improve your footing on slippery surfaces.
Machine not suitable for connection to the potable water mains.
Always keep the power cable away from heat sources, oils, or sharp edges. Immediately remove plug from the mains if the cable is damaged, frayed, or entangled.
Double Insulation – When servicing, use only identical replacement parts.
WARNING! Turn the machine OFF
and disconnect it from the power supply before inspecting, cleaning, changing accessories, or conducting any other maintenance task.
5
Know Your Electric Pressure Washer
Read the owner’s manual and safety rules carefully before operating the pressure washer. Compare the illustration below to the unit in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.
20
19
10
1
9
2
R
3
4 5
1. Trigger gun
2. On/O switch
3. Water outlet/high-pressure hose connection
4. Garden hose adapter/connection
5. Power cord with GFCI
6. Wheels (2)
7. Needle clean-out tool
8. Cord holder
9. High-pressure hose
10. Top handle
8
7
6
Technical Data
Rated Voltage ...................................................... 120 V ~ 60 Hz
Motor ................................................................... 14.5 amp
Max Water Inlet Temperature .............................. 104ºF/40ºC
Max Water Inlet Pressure .................................... 0.7 MPa
Max Flow* ............................................................ 1.65 GPM
Rated Flow .......................................................... 1.24 GPM
18
11
17
12
16
15
14
13
11. High-pressure hose holder
12. Spray wand holder
13. Detergent tank
14. Spray wand protector
15. Adjustable nozzle
16. Spray wand
17. Spray gun holder
18. High-pressure hose connection
19. Trigger
20. Safety lock
Max Pressure* ...................................................2000 PSI
Rated Pressure ..................................................1450 ± 10% PSI
Detergent Tank Capacity ...................................33.8  oz (1.0 l)
Hose Length ......................................................20 ft (6 m)
Power Cord Length ...........................................35 ft (10.7 m)
Weight ...............................................................16.8 lbs (7.6 kg)
* Max rating per CSA test standards. Maximum internal pressure is 2000 PSI and flow is 1.65 GPM. Under typical load, working pressure is 1450 PSI and flow is 1.24 GPM.
6
Unpacking
Carton Contents
Electric pressure washer
Top handle
High-pressure hose holder
Spray wand protector
Trigger gun holder
Cord holder
• 4.8 x 16 screws (7)
Spray wand
Trigger gun
Needle clean-out tool (included with manual packet)
High-pressure hose
• Garden hose adapter (female coupler)
Manuals with registration card
1. Carefully remove the pressure washer and check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please call the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new electric pressure washer. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.
IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small
parts. These items can be swallowed and pose a suocation
risk!
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Fig. 1
Top handle
2. Attach the high-pressure hose holder and secure using the
four additional screws provided, as shown (Fig. 2).
Fig. 2
High-pressure hose holder
Fix with 4 screws
mWARNING! Do not connect to power supply until
assembly is complete. Failure to comply could result in accidental starting and possible serious personal injury.
Assembly
Tools required: Phillips head screwdriver
1. Slide the top handle in position on the top of the pressure washer, and attach using the three screws as shown (Fig. 1).
3. Slide the cord holder into position (Fig. 3).
7
Fig. 3
6. Fit the spray wand into the trigger gun rmly and rotate it
clockwise until the two parts are completely locked (Fig. 6).
Fig. 6
Trigger gun
Cord holder
Spray wand
R
7. Connect the high-pressure hose to the trigger gun. Twist as indicated to secure the connection (Fig. 7).
4. Slide the trigger gun holder into position (Fig. 4).
Fig. 4
Trigger gun holder
R
5. Slide the spray wand protector into position (Fig. 5).
Fig. 5
R
Fig. 7
Trigger gun
High pressure hose
8. Connect the other end of high-pressure hose to the water
outlet on the washer and tighten securely (Fig. 8).
Fig. 8
Spray wand protector
Water outlet
High-pressure hose
mWARNING! Keep hose away from sharp objects.
Bursting hoses may cause injury. Examine hoses regularly and replace if damaged. Do not attempt to mend a damaged hose.
8
9. Connect the garden hose adapter (female coupler) to the water inlet of the pressure washer, then thread your garden hose (male end) into the garden hose adapter (Fig. 9). The garden hose must have an internal diameter of at least 13 mm (1/2 in.) and must be reinforced. The water supply must be at least equal to the washer delivery capacity.
NOTE: The machine is not suitable for connection to the
potable water main.
Fig. 9
This end to water inlet
R
Operation
Using the Pressure Washer
mIMPORTANT! This pressure washer is equipped with
a micro-switch sensitive to water ow. This Total Stop System (TSS) senses water ow in the pump. When the trigger is released, water stops owing through the pump. The TSS then automatically turns the motor o to protect the pump from
overheating, thus saving energy and prolonging pump life.
1. Position the washer as CLOSE as possible to the water supply.
2. The washer must be used on a secure and stable surface in a standing, upright position (Fig. 11).
Garden hose (male end)
Water inlet
10. Attach garden hose to water supply (Fig. 10).
Fig. 10
Connect to water supply
Garden hose
Fig. 11
Garden hose
3. Make sure the unit is switched o before plugging the unit
into the power outlet.
4. Check that the electrical supply voltage and frequency (Volt/Hz) correspond to those specied on the rating plate. If the power supply is correct, you may now plug the pressure washer into the power outlet (Fig. 12).
Fig. 12
Reset
mWARNING! Do not connect to potable water system. mWARNING! If connection is made to a potable water
system, the system shall be protected against backow.
mWARNING! The intake water temperature must not
exceed 104ºF/40ºC. The water supply must not exceed
0.7 MPa.
mCAUTION! The washer must only be used with clean
water; use of unltered water containing corrosive chemicals
will damage the washer.
RESET
TEST
Power light indicator
GFCI
NOTE: The GFCI may need to be reset when rst plugged
into the electric outlet. Press the "Reset" button until the power light indicator on the GFCI illuminates when plugged in.
5. Turn the water supply tap on completely.
9
6. Release the safety lock, then press the trigger for a few
seconds until the water ow is steady. Operating the
pressure washer in this manner will allow air to escape and discharge residual pressure in the hose (Figs. 13 – 14).
NOTE: The motor only runs when the trigger is operated
and shuts o when the trigger is released.
Using the adjustable spray nozzle
Fig. 13
Fig. 14
Trigger
Safety lock
mWARNING! High-pressure jets can be dangerous if
subject to misuse. The jet must not be directed at persons, pets, live electrical equipment, or the appliance itself.
1. The washer is equipped with an adjustable nozzle.
2. The water pressure can be adjusted from low pressure (–)
to high pressure (+) by turning the pressure adjustment knob. The nozzle tip can be adjusted from pencil spray (wide open tip) to fan spray (narrow tip) by turning the nozzle tip adjustment knob (Fig. 16).
Pressure
adjustment knob
Pencil spray
Nozzle tip
Nozzle tip
Fig. 16
adjustment knob
Fan spray
7. Turn the ON/OFF switch to the ON (I) position to start the
pressure washer (Fig. 15).
Fig. 15
ON/OFF switch
8. When re-starting the motor, always keep the trigger
pressed.
mWARNING! Do not adjust the nozzle while the trigger
is squeezed. Failure to do so could result in damage.
Working with Detergents
When cleaning with the pressure washer, some cleaning tasks can be solved with water alone, but for most tasks cleaning
with detergent allows for more eective dirt removal.
mWARNING! Use only detergents specically designed
for use with pressure washers, such as Sun Joe DECK WASH (SPX-HDC1G), Sun Joe WASH (SPX-FCS1G), or Sun Joe (SPX-APC1G). DO NOT USE household detergents, acids,
alkaline solutions, bleaches, solvents, ammable material, or
industrial grade solutions. These could damage the pressure washer. Many detergents may require mixing prior to use. Prepare the cleaning solution as instructed on the solution bottle.
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SNOW FOAM AUTO
®
HEAVY DUTY CLEANER
®
HOUSE +
10
1. Set the adjustable nozzle to the low-pressure, fan-spray setting.
2. Remove the detergent tank cap with suction tube. Gently pull the detergent tank out of its storage position (Figs. 17 – 18).
Fig. 17
Detergent tank cap with suction tube
Detergent tank
4. Turn on the pressure washer. Pull the trigger to operate
the unit. The liquid detergent will automatically mix with water and be discharged through the nozzle.
mCAUTION! Always test the detergent in an
inconspicuous area before use.
5. Apply detergent from the bottom to the top of the dry surface to be cleaned.
NOTE: Wetting the surface rst is not recommended as it
dilutes the detergent and reduces its cleaning ability.
6. Allow the detergent to remain on the surface for a short time before rinsing. Do not allow the detergent to dry on the surface.
mCAUTION! Damage may occur to painted surfaces if
the detergent is allowed to dry on the surface. Wash and rinse a small section at a time. Avoid working on hot surfaces or in direct sunlight.
7. When nished using the pressure washer, you must rst
drain and rinse the detergent tank. Run the pressure washer until all of the soap is drained from the detergent tank.
Fig. 18
Detergent tank
3. Fill the tank or mix as recommended by detergent
instructions (Fig. 19), and replace it back on the unit. Secure the cap with suction tube back into place.
Fig. 19
Detergent for pressure
Detergent tank
washer
mCAUTION! Failure to follow these cleaning instructions
will cause the injection system to become clogged and inoperable.
mIMPORTANT! NEVER USE:
Bleach, chlorine products, and other corrosive chemicals
Liquids containing solvents (e.g. paint thinners, gasoline,
oils)
Tri-sodium phosphate products
Ammonia products
Acid-based products
These chemicals will harm the unit and will damage the cleaning surface.
Shutting down
1. Turn the switch to the OFF (0) position and unplug the
power cord from the outlet.
2. Turn o the water source.
3. Hold the trigger to release water pressure.
4. Disconnect the garden hose from the water inlet on
the unit.
5. Disconnect the high-pressure hose connection on the trigger gun handle.
6. Release the trigger and engage the gun safety lock.
mWARNING! Turn o the water supply and squeeze the
trigger to depressurize the unit. Failure to do so could result in personal injury due to discharge of high-pressure water.
11
Taking a break
If you are taking a break of ve minutes or more between cleaning tasks:
1. Engage the gun safety lock (Fig. 13).
2. Turn the switch to the OFF (0) position.
3. Unplug the power cord from the outlet.
Storage
mCAUTION! Always store your pressure washer in a
location where the temperature will not fall below 32ºF (0ºC). The pump in this machine is susceptible to permanent damage if it freezes. FREEZE DAMAGE IS NOT COVERED BY THE
WARRANTY.
• Store the pressure washer indoors in a dry, covered area
where it is not subject to adverse weather conditions.
It is important to store this product in a frost-free area.
Always empty water from the hoses, the pump, and the
detergent tank (if using) before storing.
Maintenance
m
CAUTION! Before working on the pressure washer,
disconnect the plug from the power supply socket.
Clean the Adapter Filter and the Nozzle
1. To ensure good performance, check and clean the adapter
lter (Fig. 20). Remove the lter and rinse with warm water
to prevent any foreign matter from clogging the pump (Fig. 21).
Fig. 20
Garden hose adapter
Adapterlter
mCAUTION! The use of a pump protector is
recommended to prevent cold weather damage during storage over the winter months.
Winterizing + long-term storage
If you must store your pressure washer in a location where the temperature falls below 32ºF (0ºC), you can minimize the chance of damage to your machine by utilizing the following
procedure:
Disconnect all water connections.
Turn on the pressure washer for a few seconds until the remaining water in the pump exits. Turn o immediately.
Do not allow the high-pressure hose to become kinked.
Store the machine and accessories in a room that does
not reach freezing temperatures.
Do not store near a furnace or other sources of heat that may dry out the pump seals.
• Operate the pressure washer with non-corrosive/non-toxic
anti-freeze, a pump saver, or a pump protector before storing for the winter.
mWARNING! Before reusing, completely ush the unit
out with clear water. Anti-freeze products can damage paintwork, so you must ensure there is no anti-freeze left in the system before using it again.
Fig. 21
Filter
2. Clean the nozzle with the needle clean-out tool provided
(Fig. 22). Remove the spray wand from the gun; remove any dirt from the nozzle hole and rinse.
Fig. 22
12
Needle clean-out tool
Disposal
Recycling the Pressure Washer
Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities.
Contact your local government agency for information regarding the collection systems available.
• If electrical appliances are disposed of in landlls
or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.
Service + Support
If your Sun Joe® SPX2598 electric pressure washer requires service or maintenance, please call the Snow Joe customer service center at 1-866-SNOWJOE (1-866-766-9563).
®
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Model + Serial Numbers
When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.
Record the following numbers from the housing or handle of your new product:
S P X 2 5 9 8
Model #:
Serial #:
13
Troubleshooting
• Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that
its parts are in proper working order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Problems Possible Cause Possible Solution
Machine refuses to start
Fluctuating pressure
Machine stops
Fuse blows
Power failure/machine not plugged into a working receptacle.
Defective socket.
Fuse has blown.
Defective extension cord.
Pump sucking air.
Valves dirty, worn out, or stuck.
Pump seals worn out.
Fuse has blown.
Incorrect mains voltage.
Thermal sensor activated.
Nozzle partially blocked.
Fuse too small.
Check to make sure machine is plugged into
a working outlet.
Check the power cord and reset the GFCI. Try a dierent outlet.
• Replace fuse. Switch o any other machines
that are using the same circuit.
• Try the unit without an extension cord.
Check the hoses and connections are airtight.
• Clean or replace valves/seals.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
• Replace fuse. Switch o other machines using the same circuit.
Check that the mains voltage corresponds to specication on the model tag.
Let the washer cool down for 5 minutes, then restart.
Clean the nozzle.
• Install a fuse with a higher amp rating than the
amp consumption of the machine. Try the unit without an extension cord.
®
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Machine pulsating
Machine often starts and stops by itself
Machine starts, but no water comes out
Air in inlet hose.
Inadequate supply of mains water.
Nozzle partially blocked.
• Water lter blocked.
Hose kinked.
Pump/spray gun is leaking.
Trigger mechanism is broken.
Pump/hoses or accessories frozen.
No water supply.
• Water inlet lter blocked.
• Nozzle blocked.
14
• Allow machine to run by holding the trigger until regular working pressure resumes.
• Check that the water supply corresponds to the specications required.
WARNING! Avoid using long, thin hoses
(minimum 1/2 in. diameter).
Clean the nozzle.
• Clean the water inlet lter.
• Straighten out the hose to remove any kinks/blockages.
• Please call the Snow Joe
center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
Wait for pump/hoses or accessories to thaw.
Connect inlet water.
• Clean the water inlet lter.
Clean the nozzle.
®
+ Sun Joe® customer service
Optional Accessories
WARNING! ALWAYS use only authorized Snow Joe
m
replacement parts or accessories that are not intended for use with this electric pressure washer. Contact Snow Joe if you are unsure whether it is safe to use a particular replacement part or accessory with your pressure washer. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
®
+ Sun Joe® replacement parts and accessories. NEVER use
®
+ Sun Joe®
ModelAccessories Item
1
2
Sun Joe® House + Deck All-Purpose Pressure Washer Rated Concentrated Cleaner
Sun Joe® Premium Snow Foam Pressure Washer Rated Car Wash Soap + Cleaner
Sun Joe Washer Rated Cleaner + Degreaser
25-Foot Medium-duty Extension Hose for SPX Pressure Washer Series
®
All-Purpose Heavy Duty Pressure
SPX-HDC1G
SPX-FCS1G
SPX-APC1G
SPX-25H
3
Solid Brass Universal Quick Connector (Garden Hose to Pressure Washer Adapter)
SPX-UQC
Sun Joe’s complete line of premium pressure washer accessories and attachments
make it easy to get your dirty work done, and also help you get the most out of your model!
SHOP ONLINE now at sunjoe.com
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe® to provide notice of such
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe service center at 1-866-SNOWJOE (1-866-766-9563).
®
+ Sun Joe® customer
15
NOTES
16
NOTES
17
NOTES
18
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending
you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting, sawing, mowing, washing and…?
PRODUCT REGISTRATION:
®
Snow Joe
, LLC (“Snow Joe® + Sun Joe®”) strongly encourages you to register your purchase. You can register online at snowjoe.com/ProductRegistration, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register your product purchase will not diminish your warranty rights. However, registering your purchase will allow
®
Snow Joe
+ Sun Joe® to better serve you with any of your
customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
®
This Warranty is extended by Snow Joe
+ Sun Joe® to the owner of this Machine (a “Machine” consists of a product powered by a motor) for residential and personal household use only. This Warranty does not apply to products used for commercial, rental or re-sale purposes. Should ownership of this machine change during the 2-year period, please update the Machine’s owner information at snowjoe.com/ProductRegistration.
WHAT IS COVERED?
®
Snow Joe
+ Sun Joe® warrants to the owner that if this Machine fails within 2 years from the date of purchase due to a defect in material or workmanship or as a result of normal wear and tear
®
from ordinary household use, Snow Joe
+ Sun Joe® will send a replacement part or product, as needed, free of charge and with free shipping to the original purchaser.
®
If, in Snow Joe cannot be repaired with a part, Snow Joe
+ Sun Joe®’s sole discretion, the failed Machine
®
+ Sun Joe® will elect to either (A) send a new Machine at no charge and with free shipping or (B) refund the full purchase price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to the Machines that have been used commercially or in non-household applications. This Warranty
does not cover cosmetic changes that do not aect performance.
This Warranty is only valid if the Machine is used and maintained in accordance with the instructions, warnings and safeguards
®
contained in the owner’s manual. Snow Joe
+ Sun Joe® will not be responsible for the cost of any unauthorized warranty repairs. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a replacement part or unit under this warranty.
Wearing parts like belts, augers, chains and tines are not covered under this warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are covered in full for 90-days from the date of purchase.
Repair, replacement or refund of the purchase price are the exclusive remedies of purchaser and the sole liability of Snow Joe
®
+ Sun Joe of Snow Joe
under this warranty. No employee or representative
®
+ Sun Joe® is authorized to make any additional
®
warranty or any modication to this warranty which may be
®
binding upon Snow Joe
+ Sun Joe®. Accordingly, purchaser
should not rely upon any additional statements made by any
®
employee or representative of Snow Joe
+ Sun Joe®. In no event,
whether based on contract, indemnity, warranty, tort (including
®
negligence), strict liability or otherwise, shall Snow Joe
®
Sun Joe
be liable for any special, indirect, incidental, or
+
consequential damages, including, without limitation, loss of
prot or revenue.
Some states do not allow limits on warranties. In such states, the above limitations may not apply to you.
Outside the USA, other warranties may apply.
19
sunjoe.com
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