REFRIGERATED PREP CASE WITH REFRIGERATED REAR STORAGE
Model FSPS72
SCC P/N
63244
Model FSPS96.5517A
[With Slatwall Front Panel /
Display Wire Shelves /
Sheet Metal Display Shelf
With LED Light]
Model FSPS48: 48”L x 39 7/8”D x 42 1/4”H*
Model FSPS48.5517: 48 1/8”L x 40 5/8”D x 42 1/4”H*
Model FSPS60.4858: 60”L x 39 7/8”D x 42 1/4”H*
Model FSPS72: 72”L x 39 7/8”D x 42 1/4”H*
Model FSPS96.5517A: 96 1/8”L x 40 5/8”D x 42 1/4”H*
*36 1/16” To Top of Countertop (Without Cover)
Model FSPS48
Structural Concepts Corporation · 888 E. Porter Road · Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 · www.structuralconcepts.com
TROUBLESHOOTING - GENERAL CASE ISSUES …………………………………….…………….…....
TROUBLESHOOTING - CONDENSING SYSTEM (QUALIFIED SERVICE TECHNICIANS ONLY) ….
TROUBLESHOOTING - EVAPORATOR SYSTEM (QUALIFIED SERVICE TECHNICIANS ONLY) ....
PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) ..……...
CAREL® TEMPERATURE CONTROLLER INFORMATION ...…………………………………………….
SERIAL LABEL INFORMATION & LOCATION …..……………………………………………….……...….
TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION ………..………...
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3-4
5
6
7
8
9
10
11
12
13-14
15
16
17
18-20
21
22
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Page 3
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 1 of 2
OVERVIEW
These Structural Concepts merchandisers are
designed to merchandise packaged products at 41 °F
[5 °C] or less product temperatures.
Cases should be installed and operated according to
this operating manual’s instructions to insure proper
performance.
Improper use will void warranty.
CASE TYPE
This unit is designed for the display of products in ambient
store conditions where temperatures and humidity are
maintained within a specific range.
For Type 1 Conditions (most cases): ambient
conditions are to be at 55% maximum humidity and
maximum temperatures of 75 °F [24 °C].
For Type 2 Conditions: ambient conditions are to be at
60% maximum humidity and maximum temperatures
of 80 °F [27 °C].
This equipment MUST be installed in compliance with
all applicable NEC, federal, state and local
electrical and plumbing codes.
If unsure if unit is designed for Type 1 or 2, see tag
next to serial label. See SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE
section in this manual for sample serial labels.
COMPLIANCE
Performance issues when in violation of applicable
NEC, federal, state and local electrical and plumbing
codes are not covered by warranty.
See below compliance guideline.
WARNINGS
This sheet contains important warnings to prevent
injury or death.
Please read carefully!
PRECAUTIONS, CORD/PLUG MAINTENANCE &
WIRING DIAGRAM INFORMATION
See next page for PRECAUTIONS, CORD/PLUG
MAINTENANCE and WIRING DIAGRAM information.
COMPLIANCE
WARNING
ELECTRICAL
HAZARD
WARNING
KEEP
HANDS
CLEAR
WARNING
HOT
SURFACE
WARNING
Risk of electric shock. Disconnect power before servicing unit.
CAUTION! More than one source of electrical supply is
employed with units that have separate circuits.
Disconnect ALL ELECTRICAL SOURCES before servicing.
WARNING
Hazardous moving parts. Do not operate unit with covers removed.
Fan blades may be exposed when deck panel is removed.
Disconnect power before removing deck panel.
WARNING
Condenser Pan is Hot!
Disconnect and allow to cool
before cleaning or removing from case.
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Page 4
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 2 of 2
PRECAUTIONS
This sheet contains important precautions to prevent
damage to unit or merchandise.
Please read carefully!
See previous page for specifics on OVERVIEW,
TYPE, COMPLIANCE and WARNINGS.
CAUTION! LAMP REPLACEMENT GUIDELINES
LED lamps reflect specific size, shape and overall design.
CAUTION
Any replacements must meet factory specifications.
Fluorescent lamps have been treated to resist breakage and
must be replaced with similarly treated lamps.
CAUTION! GFCI BREAKER USE RECOMMENDATION
If N.E.C. (National Electric Code) or your local code
Mini-LED light fixtures are located at underside
of sheet metal display shelf at front of case.
Illustrations at right and below show mini-LED
light held in place with brackets.
2. Mini-LED Light Fixtures ON/OFF Control
Mini-LED light fixtures may ALL be turned
on or off with one switch.
Switch is located at case rear.
3. LED Light Fixture Removal
Removal of lamp:
Mini-LED lights which will rarely require
change-out. However, should faulty lamps
require change-out, contact Structural Concepts’
Technical Service Department for replacement
parts (see Technical Service section of this
manual).
Replacement of lamp:
To replace LED Light Fixture, disconnect the
existing LED light from its brackets and
self-adhesive tape. Replace.
Note: LED Plug must be connected in a specific
manner or they will not work.
Oval form of plug must connect to oval form of
LED light. See photo at right.
Mini-LED’s
Oval Form
Plug’s Oval
Form
Mini-LED Light Fixture
10
Page 11
CLEANING SCHEDULE - TO BE PERFORMED BY STORE PERSONNEL
FREQUENCY INSTRUCTIONS
Daily
Pans and Pan Dividers: Remove from case and submerge in warm water and mild soap
solution. Dry with a non-abrasive cloth.
Daily
Glass Pan Covers: Clean glass pan covers with a household or commercial glass
cleaner.
Daily
Rear Sliding Door and Door Track: Wipe off all surfaces with warm water and mild soap
solution and non-abrasive cloth.
Daily
End Panels, Front Panel, Toe-Kick, Slatwall, etc.: Wipe off all surfaces with warm water
and mild soap solution and non-abrasive cloth.
Daily
Rear Cutting Board (Richlite®):
Wipe off surface with warm water and mild soap solution
and non-abrasive cloth. See next page for Richlite® guidelines on routine care and
upkeep, stain removal, scratch removal, and general precautions.
Daily Condenser Coil: Remove rear panel. Clean condenser coil with dry brush to remove dust
and debris. Return rear panel to case
Daily Magnetic Filter: Magnetic filter at case rear (attached to rear panel). This filter prevents dust
from entering refrigeration package’s condenser coil. Remove from case. Submerge in water
and mild detergent solution. Use soft-bristled brush to remove smoke and grease from filter.
Rinse thoroughly and allow to dry.
Weekly
Rear Storage Area: Remove all items. Wipe down storage area with moist cloth dipped in
mild soap and water solution.
Weekly
Pan Reservoir (Main Tub)
: Remove all pans and pan dividers. Wipe down with moist
cloth dipped in mild soap and water solution.
Weekly Display Wire Shelves and Sheet Metal Display Shelf [Model FSPS96.5517A Only]:
Wipe down with moist cloth dipped in mild soap and water solution.
>>> Note
: If more extensive cleaning is required, wire shelves and/or sheet metal display
shelf can be lifted up and out from slatwall and submersed in warm, soapy water and
cleaned with soft-bristled brush.
Weekly
Rear Cutting Board (Richlite®):
Lift up and off rear surface. Submerse in warm water
and mild soap solution. Clean thoroughly. Dry with a clean, non-abrasive cloth. See next
page for Richlite® guidelines on routine care and upkeep, stain removal, scratch removal,
and general precautions. Note
: Clean rear work area (where the cutting board sits) before
returning Richlite® cutting board to display case.
Monthly
Under Case Cleaning
: Remove front and/or rear toe-kick. Vacuum (or broom) under
case to remove all dust and dirt. Replace front and/or rear toe-kick when complete.
11
Page 12
CLEANING SCHEDULE - [RICHLITE® CUTTING BOARD]
12
Page 13
TROUBLESHOOTING - GENERAL ISSUES (PAGE 1 of 2)
CONDITION TROUBLESHOOTING
Case Not Level
Water Is On The Floor
See FRAME SUPPORT RAILS section in this manual for information on
shims (to leveling case.
Caution! Water on flooring can cause much damage! Until cause is
determined (and repaired), following these procedures:
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drain into. Swap out regularly until
case has completely drained.
Check that the drain trap is free of debris.
Check that the drain hose is correctly positioned over floor drain (or, in
self-contained units, the evaporator pan).
Check store conditions. To prevent condensation in NSF® Type 1
environments, maximum conditions are to be 55% humidity / 75°
Fahrenheit. For NSF® Type 2, maximum conditions are to be 60%
humidity / 80° Fahrenheit. See serial label (at case rear near main
power switch) for NSF® Type of your case.
Check evaporator pan float for proper operation (Heat Rod Evaporator
System only).
For cases with evaporator pan, check that it is plugged in.
Caution! Evaporator pan may be malfunctioning (Electrical Heat Rod
Evaporator system). If so, water will overflow pan and seep onto flooring
causing damage! Until evaporator pan is functioning (or is replaced),
following these procedures:
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drain into. Swap out regularly until case
has completely drained.
Caution! Disruption of power can cause water to overflow pan and seep
onto flooring causing damage! Check that power to case is constant.
Until power is restored, following these procedures:
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drainage. Swap out regularly until
evaporation of case is complete (or until power is restored).
When power to case is restored, evaporator pan should function
properly and water will no longer overflow onto flooring.
Wicking material may be dirty or worn and need replacement (hot gas
evaporator system).
Slide refrigeration system out from under unit.
After refrigeration system has been carefully slid out from under unit,
replace wicking material with new. If wicking material is not available,
contact Structural Concepts®. See toll-free number at last page of
this operating manual.
If unable to resolve water drainage issues, contact Structural Concepts
Technical Service (see telephone number and website at last page of this
operating manual).
13
13
Page 14
TROUBLESHOOTING - GENERAL ISSUES (PAGE 2 of 2)
CONDITION TROUBLESHOOTING
Fan Emits Excessive Noise
Fans Are Not Working
Mini-LED Lights Are Not Working
Check that the case is aligned, level and plumb.
Check evaporator fans for cleanliness.
Check that fan motors are securely mounted in brackets.
Check that nothing is preventing blade rotation.
Check that the fan shroud is properly secured.
Check that the MAIN power switch (if present) is on.
Check for foreign material obstructing fan performance.
Check that fan blades freely rotate within fan shrouds.
Check that power is going to fans.
Check that fan wiring is connected on terminal blocks.
Check that light switch (located at case rear) is in the ON position.
(Model FSPS96.5517A Only)
Check that ALL of the light cords and plugs are properly con-
nected. See MAINTENANCE FUNDAMENTALS - MINI-LED LIGHT FIXTURES section in this manual for specifics.
If case lights still do not come on, call service provider.
System Is Not Operating
Check that the utility power is on.
Check the store’s circuit breaker box for tripped circuits.
Case Is Not Holding Temperature
If a large amount of warm product was added to the case, it will
take time for the temperature to adjust. Product should be
pre-chilled before placing in the display case.
Check Temperature Controller section in this manual.
Check that the case is not in the sun or near a heat or air
conditioning vent.
If case is located near outside doors, temperature fluctuation can
hinder unit’s ability to maintain temperature.
Check that product is not obstructing air flow. If product is
‘piled too high’, air flow can be obstructed, preventing proper
temperatures.
Maintain airflow clearance of at least 6” at rear of case.
Check sight glass for flashing and/or low charge.
Check Set Point Temperature; it may be adjusted too high.
14
Page 15
TROUBLESHOOTING - CONDENSING SYSTEM (QUALIFIED SERVICE TECHNICIANS ONLY)
CONDITION TROUBLESHOOTING
Head Pressure Too High
Check that the Condensing Coil is not dirty or covered.
Check that Condensing Fans are working.
Check that the refrigeration system is not overcharged.
Check that case is free of non-condensables.
Check that Liquid Line Drier Filter is not plugged.
Check Set Point temperature; it may be adjusted too high.
Head Pressure Too Low
Check System Operating temperatures.
Check that Store Ambient temperature isn’t above maximum
allowed. See Overview and Warnings Section.
Check that Refrigerant Charge isn’t too low.
Check that Suction Pressure isn’t too low.
Check to verify that Compressor Valves aren’t faulty.
15
Page 16
TROUBLESHOOTING - EVAPORATOR SYSTEM (QUALIFIED SERVICE TECHNIC I ANS ONLY)
CONDITION TROUBLESHOOTING
Control Display Is Flashing
Condensing Unit Is Not
Operating (Self-Contained
Units Only)
Low Suction Pressure
Check Temperature Controller section in this manual.
Check Temperature Controller section in this manual.
Check that the power is turned on.
Review Temperature Controller’s Settings for accuracy.
Check for low refrigerant.
Check that Expansion Valve isn’t restricted.
Check that Liquid Line or Filter isn’t restricted.
Check that Evaporator Motors are working.
Check for Superheat setting.
High Suction Pressure
Check that the Thermostatic Element charge isn’t depleted.
Check that the Coil is not iced up.
Check that Refrigerant Charge isn’t too high.
Check that Compressor Valves aren’t faulty.
Check that there is no air seepage around Condensing Coil.
Check that the Cooling Load isn’t high.
Check that Superheat adjustment isn’t low.
Check TXV Bulb Installation
a. Poor thermal contact.
b. Warm location.
Check Compressor: Low capacity means it is undersized for its
application.
16
Page 17
PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER)
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
PREVENTIVE
FREQUENCY INSTRUCTIONS
MAINTENANCE
Case Exterior Monthly Condensing Coil:
Remove Rear Grille (by simply lifting up and off). No screw
removal required.
Use air pressure or industrial strength vacuum; clean dust
and dirt that may collect on the Condenser Coil.
Caution! Coil fins are sharp. Handle with care!
Replace Rear Grille to case (4 screws).
Monthly Evaporator Pan: Caution! Disconnect from receptacle box.
Remove mounting screws from base.
Use de-scaling solution (such as CLR® that will prevent
corrosion, lime and rust) to clean pan.
Rinse thoroughly; do not submerse in water.
Reattach pan to case with same mounting screws.
Reconnect power cord to receptacle box.
Quarterly Compressor Area: Caution! Be certain to disconnect power
from case before cleaning Compressor Area!
Slide/Roll compressor package out from under case.
Use moist cloth to wipe off dust & debris that collects on
various parts.
Slide/Roll compressor package back under case.
Quarterly
Under Case Cleaning: Once refrigeration package is clear of
unit, vacuum under case to remove all dust and dirt that may
collect under case.
Case Interior Quarterly Tub, Coil, Drain, Fan Blades, Motors, Brackets:
Disconnect power from the case before cleaning the Tub, Coil,
Fan, Motor and Drain Area!
Remove Pans, Decking, Sub-Deck and Fan Shroud.
Use vacuum to clean Evaporator Coils.
Clean Tub, Coil and Drain with warm water, clean cloth,
brush and mild soap solution.
Remove any debris that may clog drain.
Remove Fan Brackets. Clean Blades by wiping down with
moist cloth.
17
Page 18
Read And Save These Instructions - Page 1 of 3
Integrated Electronic
Microprocessor Controller
Programming The Instrument
To Modify The Setpoint
Press and hold the “SET” key for at least 1 second.
Set
Prg
mute
Set
▲
aux
def
▼
▲
aux
3. Quickly press and release the “SET” key again.
Set
To Modify Defrost, Differential, Other Parameters
Prg
mute
2. Confirm by pressing “SET” key.
Set
▲
aux
4. Press “SET” to modify this selected parameter.
Set
▲
aux
Set
7. Press & hold the “Prg” key for at least 5 seconds
Prg
to save changes. This action will also mute the
mute
audible alarm (buzzer) & deactivate the alarm relay.
2. Use arrow keys ▲ ▼ on temperature
def
controller to increase (or decrease) the
▼
setpoint.
1. Press & hold “Prg” & “SET” keys together
for five (5) seconds; display will flash “0”,
Set
representing password prompt.
3. Press ▲ or ▼ to reach the
def
category to be modified.
▼
5. Increase or decrease the value using
def
the ▲ or ▼ button respectively.
▼
6. Press the “SET” key to temporarily save the new
value and return to the display of the parameter.
Prg
mute
Set
▲
aux
Set
▲
aux
Set
Prg
mute
Warning! Save Your Parameter Settings!
1. To store the new parameter values, PRESS and HOLD the “Prg” key for at least 5 seconds.
2. All modifications made to parameters will be lost if you do NOT press a button within 60 seconds. Should
this “timeout” occur, normal operational settings (prior to modifications being made) will resume.
3. If the instrument is switched off before pressing the “Prg” key, all modifications to parameters will be lost.
How To Change Reading From
Fahrenheit (°F) To Celsius (°C)
1. Press and hold “Prg” and “SET” keys
Set
together for at least 5 seconds; display
2. Confirm by pressing “SET” key.
4. Press “SET” to modify this selected
parameter.
will show “0” (password prompt).
def
3. Press ▲ or ▼ until reaching the
parameter “/ 5”.
▼
5. Press ▲ or ▼ to change value to
def
desired setting: “0” for Celsius (°C) or
▼
“1” for Fahrenheit (°F).
6. Press “SET” key to temporarily save the
new value and return to the display of the
parameter.
7. Press & hold “Prg” key for at least 5
seconds to save changes.
will automatically convert to new scale. No
conversion is required.
dt1 End defrost temperature, evaporator °C/°F F -50 200
dP1 Maximum defrost duration, evaporator min F 1 250
d6 Display on hold during defrost - C 0 2
For Case
Specific
Defaults
See Serial
Label
Located
Near
Electrical
Access
On Your
Case.
For
Additional
Technical
Information
Call
Structural
Concepts
Technical
Service
Dept. at
1(800)
433.9489
dd Dripping time after defrost min F 0 15
d/1 Display of defrost probe 1 °C/°F F - -
* Unit Of Measure
20
Page 21
SERIAL LABEL LOCATION & INFORMATION LISTED / TECHNICAL INFO & SERVICE
Serial Label Location & Information Listed / Technical Information & Service
Serial labels are located near the electrical access on your case.
Serial labels contain electrical, temperature & refrigeration information, as well as regulatory
standards to which the case conforms.
For additional technical information and service, see the TECHNICAL SERVICE page in this
manual for instructions on contacting Structural Concepts’ Technical Service Department.
See images below for samples of both refrigerated and non-refrigerated serial labels.
Y
S
A
SA
M
P
L
MPLE
E
N
O
ON
L
L
Y
O
Y
L
NL
LY
Y
A
S
----- Sample Serial Label For Refrigerated Case -----
S
A
MP
SA
S
LE
AM
M
O
LE
P
M
ON
P
LE ON
PLE
Y
L
N
----- Sample Serial Label For Non-Refrigerated Case -----
21
Page 22
SCC TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION
STRUCTURAL CONCEPTS CORPORATION TECHNICAL SERVICE
PHONE NUMBER: 1.800.433.9489 or For Your Master Service Agent See
All sales by Structural Concepts Corporation (SCC) are subject to the following limited warranty. “Goods” refers to the product or products being sold by SCC.
Warranty Scope: Warranty is for equipment sold in the United States, Canada, Mexico and Puerto Rico. Equipment sold elsewhere may carry modified warranty.
Warranty; Remedies; Limitations. SCC warrants that if any Goods are found by an authorized representative of SCC not to be of good material or workmanship within one
year of the date of shipments SCC will, at its option after inspection by an authorized representative, replace any defective Good or pay the reasonable cost of replacement for
any such defective Goods, provided that written notice of the defect is given to SCC within 30 days of the appearance of such defect. If notice is not given within such period, any
claim for breach of warranty shall be conclusively deemed to have been waived and SCC shall not be liable under this warranty. If SCC is unable to repair or replace the defective
Goods, SCC shall issue a credit to the Purchaser for all or part of the purchase price, as SCC shall determine. The replacement or payment in the manner described above shall
be the sole and exclusive remedy of Purchaser for a breach of this warranty. If any Goods are defective or fail to conform to this warranty, SCC will furnish instructions for their
disposition. No Goods shall be returned to SCC without its prior consent.
SCC’s liability for any defect in the Goods shall not exceed the purchase price of the Goods. SCC SHALL HAVE NO LIABILITY TO PURCHASE FOR CONSEQUENTIAL
DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC
INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF SCC, SCC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT DESIGN
OR MANUFACTURE OF THE GOODS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.
SCC shall have no obligation or liability under this warranty for claims arising from any other party’s (including Purchaser’s) negligence or misuse of the Goods or environmental
conditions. This warranty does not apply to any claim or damage arising for or cause by improper storage, handling, installation, maintenance, or from fire, flood, accidents,
structural defects, building settlement or movement, acts of God, or other causes beyond SCC’s control.
Except as expressly stated herein, SCC makes no warranty, express, implied, statutory or otherwise as to any parts or goods not manufactured by SCC. SCC shall warrant such
parts or Goods only (I) against such defects, (II) for such periods of time, and (III) with such remedies, as are expressly warranted by the manufacturer of such parts of Goods.
Notwithstanding the foregoing, any warranty with respect to such parts of Goods and any remedies available as a result of a breach thereof shall be subject to all of the
procedures, limitations, and exclusions set forth herein.
THE WARRANTIES HEREIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. IN PARTICULAR, SCC MAKES NO WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No representative, agent or dealer of SCC has authority to modify, expand, or extend this Warranty, to waive any of the limitations or exclusions, or to make any different or
additional warranties with respect to Goods.
Period of Limitations. No claim, suit or other proceeding may be brought by Purchaser for any breach of the foregoing warranty or this Agreement by SCC or in any way arising
out of this Agreement or relating to the Goods after one year from the date of the breach. In the interpretation of this limitation on action for a breach by SCC, it is expressly
agreed that there are no warranties of future performance of the goods that would extend that period of limitation herein contained for bringing an action.
Indemnifications. Purchaser agrees to indemnify, hold harmless, and defend SCC if so requested, from any and all liabilities, as defined herein, suffered, or incurred by SCC as
a result of, or in connection with, any act, omission, or use of the Goods by Purchaser, its employees or customers, or any breach of this Agreement by Purchaser. Liabilities
shall include all costs, claims, damages, judgments, and expenses (including reasonable attorney fees and costs).
Remedies of SCC. SCC’s rights and remedies shall be cumulative and may be exercised from time to time. In a proceeding or action relating to the breach of this Agreement by
Purchaser, Purchaser shall reimburse SCC for reasonable costs and attorney’s fees incurred by SCC. No waiver by SCC of any breach of Purchaser shall be effective unless in
writing nor operate as a waiver of any other breach of the same term thereafter. SCC shall not lose any right because it has not exercised it in the past.
Applicable Law. This Agreement is made in Michigan and shall be governed by and interpreted according to Michigan law. Any lawsuit arising out of this Agreement or the Goods
may be handled by a federal or state court whose district includes Muskegon County, Michigan, and Purchaser consents that such court shall have personal jurisdiction over
Purchaser.
Miscellaneous. If any provision of this Agreement is found to be invalid or unenforceable under any law, the provision shall be ineffective to that extent and for the duration of
the illegality, but the remaining provisions shall be unaffected. Purchaser shall not assign any of its rights nor delegate any of this obligations under this Agreement without prior
written of SCC. This Agreement shall be binding upon and inure to the benefit of SCC and Purchaser and each of their legal representatives, successors and assigns.
SCC warrants its products to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery.
This warranty is extended only to the original purchaser for use of the Goods. It does not cover normal wear parts such as plastic tongs, tong holders, tong cables, bag holders,
or acrylic dividers.
General Conditions. All service labor and/or parts charges are subject to approval by SCC. Contact the Customer Service Department in writing or call 231-798-8888.
All claims must contain the following information: (1) model & serial code number of equipment; (2) the date and place of installation; (3) the name and address of the agency
which performed the installation; (4) the date of the equipment failure; and (5) a complete description of the equipment failure and all circumstances relating to that failure.
Once the claim has been determined to be a true warranty claim by SCC’s Customer Service Department, the following procedure will be taken: (1) replacement parts will be sent
at no charge from SCC on a freight prepaid basis; (2) reimbursement for service labor will be paid if the following conditions have been met - (a) prior approval of service agency
was awarded from the Customer Service Department; and (b) an itemized statement of all labor charges incurred is received by the Customer Service Department. The cost of
the service labor reimbursement will be based on straight time rates and reasonable time for the repair of the defect.
If problems occur with any compressor, notify SCC’s Customer Service Department immediately. Any attempt to repair or alter the unit without prior consent from the Customer
Service Department will render any warranty claim null and void. This warranty and protection plan does not apply to any condensing unit or any part thereof which has been
subject to accident, negligence, misuse, or abuse, or which has not been operated in accordance with the manufacturer’s recommendations or if the serial number of the unit has
been altered, defaced, or removed.
Limit of Liability. The limit of liability of SCC toward the exchange cost of the original condensing unit, F.O.B. SCC, Norton Shores, MI, of each motor-compressor assembly
replaced during the warranty shall not exceed manufacturer's current established wholesaler’s exchange price and in no case shall the labor of removing or replacing the
motor-compressor or parts thereof be the responsibility of SCC.
22
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