Each case has its own wiring diagram folded and in
its own packet.
Wiring diagram placement may vary; it may be
placed near ballast box, field wiring box, raceway
cover, or other related location.
is strongly recommended.
CAUTION
CAUTION! ADVERSE CONDITIONS / SPACING ISSUES
Performance issues caused by adverse conditions are NOT covered
by warranty.
End panels must be tightly joined or kept at least 6-inches away from
any structure to prevent condensation.
Unit must be kept at least 15-feet from exterior doors, overhead HVAC
vents or any air curtain disruption to maintain proper temperatures.
Unit must not be exposed to direct sunlight or any heat source (ovens,
fryers, etc.).
Tile floors, low ceilings or small rooms will increase noise level.
Whisper Cool compressor blanket or remote unit may resolve noise
level issues.
CAUTION! CHECK EVAPORATOR PAN POSITION AND PLUG
Water on flooring can cause extensive damage!
Evaporator pan MUST BE positioned directly under condensate drain.
Evaporator pan plug MUST BE securely plugged into receptacle.
Before powering up unit, check the following:
WIRING DIAGRAM FORMAT & LOCATION
Each case has its own wiring diagram folded and in its own packet.
Wiring diagram placement may vary; it may be placed near ballast
box, field wiring box, raceway cover, or other related location.
4
Page 5
INSTALLATION
1. Remove Unit From Skid
For your safety, the equipment is furnished
with a properly grounded cord connector.
Do not attempt to defeat the grounded
connector.
Remove case from skid and place in proper
location.
Plug cord into certified electrical outlet with a
ground.
2. Position and Level Unit
Position Unit. Level unit by either hand-cranking
or using adjustable wrench. (See below right)
3. Merchandiser Start-Up
Lift off exhaust grill on customer right side of
unit. No screw removal required. Simply lift up
and off.
Turn on Main Power Switch at right rear side of
case.
Main Power Switch will start evaporator coil
fans, and the compressor motor.
See illustration below.
Provide
support
while
removing
from
skid
Carefully slide skid out
from under unit
Leveler
Thermostat
Controller
Ballasts
Main Power
Switch
Pry Bar
Block
Side Panel
Slots
5
Page 6
START-UP
Merchandiser Start-Up
Evaporator Coil Fans
After power has been supplied, evaporator coil fans
and compressor motor will be operational.
To verify fans are operational, lift up deck pans;
check to see that the coil fans are all functioning
properly.
See illustration at top-right.
Light Switch Location
Light switch is located inside on the plenum top
toward back of the unit.
See illustration below.
Note: Light
Switch is located
inside on plenum
top customer
right side.
Deck Pan Being
Raised
Note: All lights should come on at the same time.
First time lighting may require a short warm up period
for the bulbs. Slightly dim or a flickering of new bulbs is
normal. If lights do not turn on, check all of the plug
connections.
Note: Illustrations shown may not exactly reflect every
feature or option of your particular case.
Deck Pan
Intact
Deck
Pan
Intact
View of deck pan being lifted and
coil fans being checked.
Evaporator
Fans
6
Page 7
MAINTENANCE - FRONT SHELF ASSEMBLY
Front Shelf Assembly Removal
Shelving is removable as well as vertically
adjustable on 1” centers.
Shelves may be lifted up & out.
Illustrations show shelf assembly hooks and their
accompanying slots.
7
Page 8
MAINTENANCE - SIDE SHELF ASSEMBLY / THERMOMETERS
1. Side Shelf Assembly Removal (Typical on
Both Sides of Case)
Shelves may be lifted up & out.
Shelving is also vertically adjustable on 1” centers.
There are bulbs on all side shelves AND at top of
case.
See illustrations below.
Bracket Hooks for
Shelf Adjustment
Thermometer (One at Each
Refrigerated Side of Case)
2. Thermometer
Thermometers are located in the refrigerated
compartment are for monitoring warmest air
temperature.
Thermometers are located on BOTH refrigerated
sides of case.
8
Page 9
MAINTENANCE - LIGHT FIXTURES
Light Fixtures
Light fixture can be located on the underside of
each shelf assembly and at the top inside of case.
Removal of lamp:
Firmly pull one end of lamp outward to disengage
pins/contacts from lamp mounting sockets.
After the one end has been removed, carefully
disengage from opposite end of bulb.
Take care to not bump bulb into shelves or end
panels as it is possible to shatter bulb.
Installation of lamp:
Align pins with slot.
Insert pins into socket. Press pins firmly into
slots. Wiggle back and forth to assure that pins
are secure.
1. Ballast Access
Warning! Disconnect power before providing
maintenance and service to unit.
Assembly or disassembly and servicing is
to be accomplished by a licensed electrical
contractor.
Ballasts are located on the right side of the case (see
illustration below)
Lift off exhaust grille on customer right side of unit.
Remove the three screws to remove the electrical
cover. The ballast my be accessed with cover
removed.
Thermostat
Controller
Contactor
Terminal
Block
2. Thermostat Controller
Thermostat Controller is located in electrical box.
Thermostat / Defrost control settings are
programmable from these locations.
Case temperature set point is set at factory, as
determined by case size & sensor probe location.
Temperature is controlled by thermostat.
If a temperature setting change is required, follow
instructions regarding Temperature Control
Programming Steps in the technical information
section of this operating manual.
If service is required to the temperature control unit,
call Structural Concepts Corporation.
See Carel® Controller section in this manual.
Main Power
Ballasts
Switch
10
Page 11
REFRIGERATION FUNDAMENTALS
Refrigeration: Access, Connections & Servicing
Assembly/disassembly and servicing to be
performed by licensed refrigeration contractor.
Pull Out Refrigeration Package
Remove side panel. Panel may be slid upward and out.
Note: At initial slide-out, it may be necessary to
remove Compressor Pan Shipment Screws.
Refrigerant lines are flexible to facilitate rear access
maintenance.
Plastic glides are mounted at base to assist in sliding
the condenser out for access.
Service connections are at the left of compressor.
Slide condenser unit out 12 to 18 inches to access high
pressure service connection.
Compressor Pan
Shipment Screws
[At Each Side]
Condensate Pan
Filter Drier
Condensing Unit [Fans Removed
For Illustrative Purposes Only]
Condensing
Coils
Sight Glass
Note: Refrigeration Package Rotated For
Component Viewing Purposes Only
Electrical
Outlet
11
Embraco®
Compressor
Electrical Box For
Embraco® Compressor
Page 12
SERIAL LABEL LOCATION & INFORMATION LISTED / TECHNICAL INFO & SERVICE
Serial Label Location & Information Listed / Technical Information & Service
Serial labels are located near the electrical access on your case.
Serial labels contain electrical, temperature & refrigeration information, as well as regulatory
standards to which the case conforms.
For additional technical information and service, see the TECHNICAL SERVICE page in this
manual for instructions on contacting Structural Concepts’ Technical Service Department.
See images below for samples of both refrigerated and non-refrigerated serial labels.
Y
S
A
SA
M
P
L
MPLE
E
N
O
ON
L
L
Y
O
Y
L
NL
LY
Y
A
S
----- Sample Serial Label For Refrigerated Case -----
S
A
MP
SA
S
LE
AM
M
O
LE
P
M
ON
P
LE ON
PLE
Y
L
N
----- Sample Serial Label For Non-Refrigerated Case -----
12
Page 13
GENERAL CLEANING [TO BE PERFORMED BY STORE PERSONNEL]
AREA TO CLEAN FREQUENCY INSTRUCTIONS
Case Exterior Daily
Daily Shelves/Deck:
Weekly Optional Filter [May Be Attached to Condenser Coil]:
Acrylic: Acrylic sneeze guard must be cleaned with a mild soap and water solution and a soft cloth (Never use a household
cleaner on acrylic).
Ambient shelves, deck (on outside of case) can be cleaned with
a warm soap and water solution and soft cloth.
Shelves can be entirely removed from case, and submersed in
warm, soapy water. Use soft-bristled brush to remove dust,
grease and grime that can collect on items. Rinse thoroughly.
Dry. Return to case.
Depending upon environment, it may be necessary to clean
filter as often as weekly.
Filter MUST be cleaned at least monthly.
Remove from case. Submerse in warm, soapy water. Use
soft-bristled brush to remove dust, grease and grime that can
collect on filter. Rinse thoroughly. After filter has dried, return
to case.
See REFRIGERATION FUNDAMENTALS section in this
manual for illustrations.
Case Interior Daily
Weekly Shelf Supports / Air Return Grilles / Decking
Monthly
Shelves/Deck: Shelves/Deck can be cleaned with a warm soap
and water solution. For stubborn stains/residue, decks can be
removed and cleaned with soap and water solution or submersed in
hot, soapy water solution. Rinse thoroughly. Dry. Return to case.
Wipe off shelf supports, air return grilles and decking with moist
cloth.
Shelf supports can be removed for more thorough cleaning.
Air return grilles can be removed for more thorough cleaning.
Decking is NOT to be removed by store personnel.
Condenser Coil: Vacuum or brush grille condenser coil at case
front. Use metal or fiber brush to remove dust and dirt that can
collect on condenser coils. Be careful not to damage the fins on the
coil. See INSTALLATION section in this manual for instructions on
side panel removal.
13
Page 14
TROUBLESHOOTING [TO BE PERFORMED BY STORE PERSONNEL]
CONDITION TROUBLESHOOTING
Water Is On The Floor
Fan Emits Excessive Noise
Case Lights Are Not
Working
Case is Not Holding Proper
Temperature
Call service provider.
Call service provider.
Check that Light switch is in the on position.
Check that ALL of the light cords and plugs are properly connected.
If case lights still do not come on, call service provider.
If a large amount of warm product was added to the case, it will take time
for the temperature to adjust. Product must be pre-chilled before placing
in case.
Check that the case is not in the sun or near a heat or air-conditioning
vent. See OVERVIEW / TECHNICAL INFORMATION / WARNINGS
section in this manual for specifics.
If case is located near front doors, temperature fluctuation can hinder
unit’s ability to maintain temperature.
Check that filter and condenser coil has been cleaned. See GENERAL CLEANING [TO BE PERFORMED BY STORE PERSONNEL] section in
this manual for specifics.
Check air return grilles (area at front of decking) for obstructions. DO NOT
set product on air grilles as this will prevent proper airflow!
If case still is not holding proper temperature, call service provider.
14
Page 15
GENERAL CLEANING [TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY]
AREA TO CLEAN FREQUENCY INSTRUCTIONS
Case Interior Monthly Evaporator Fan Shroud Area (Under Decking): Caution! Due to
rotating fans in area, turn off case and disconnect plug from
wall outlet before beginning fan shroud (and surrounding tub
area) cleaning! 1) Turn off power. 2) Remove decks from case.
3) Clean fan shroud area (and surrounding tub area) with moist
cloth.
QuarterlyTub & Drain: Caution! Due to rotating fans in area, turn off case
and disconnect plug from wall outlet before beginning tub &
drain cleaning! Vacuum tub under decks. Clean with soap and
water solution. Wipe dry with clean cloth. Keep drain free of debris
to prevent clogging.
15
Page 16
TROUBLESHOOTING [TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY]
CONDITION TROUBLESHOOTING
Water Is On The Floor
Fan Emits Excessive
Noise
Check that the drain trap is free of debris.
Check that the drain hose is correctly positioned over evaporator pan.
Check store conditions.
For NSF® Type 1 Conditions (most cases): ambient conditions are to be at
55% max. humidity / 75°F.
For NSF® Type 2 Conditions: ambient conditions are to be at 60% maximum
humidity / 80°F.
Check that condensate pan is properly connected and heating.
Check that the case is aligned, level and plumb.
Check evaporator fan for cleanliness.
Unplug/power off fan motors. Check motor shaft for bearing wear.
Check that fan motors are securely mounted in brackets.
Verify that fan blades are securely mounted to fan motor.
Fans Are Not Working
Digital Control Display
Check that nothing is preventing blade rotation.
Check that the fan shroud is properly secured.
Check that the MAIN power switch is on.
Check that fans are plugged in at the fan shroud.
Check for foreign material obstructing fan performance.
Check that fan blades freely rotate within fan shrouds
Check that power is going to fans
Check that fan wiring is connected on terminal blocks.
Check that the MAIN power switch is on.
Is Blank.
System Not Operating
Check the circuit breaker box for tripped circuits.
Check that the utility power is on.
Check that the MAIN power switch is on.
Check the circuit breaker box for tripped circuits.
16
Page 17
TROUBLESHOOTING [BY TRAINED SERVICE PROVIDERS ONLY], CONTIN UED
CONDITION TROUBLESHOOTING
Case Lights Are Not
Working
Control Display Is Flashing
Case Is Not Holding
Temperature
Check that Light switch is in the on position.
Check that ALL of the light cords and plugs are properly connected. See
MAINTENANCE - LIGHT FIXTURES (LED LIGHT FIXTURES) section.
Service Technicians Only: Check voltage at LED drivers. If voltage is
entering but not exiting, LED driver may be faulty.
See your case’s serial label for your model’s specified settings. See
SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO
& SERVICE for label location, etc.
If a large amount of warm product was added to the case, it will take time
for the temperature to adjust. Unit needs product to be pre-chilled.
Temperature changes during defrost mode but will return to normal.
Fourth LED will indicate defrost cycle in progress.
Condensing Unit Is Not
Operating
Check that case is not in sun or near a heat or air-conditioning vent.
If case is located near front doors, temperature fluctuation can hinder
unit’s ability to maintain temperature.
Check that condenser coil has been cleaned.
Check air grilles for obstructions.
Check sight glass for flashing and/or low charge.
Check Set Point Temperature; it may be adjusted too high.
Check that the power is turned on.
Determine if temperature controller settings are properly set. See your
case’s serial label for your model’s specified settings. See SERIAL
LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE
section in manual for label location, etc.
17
Page 18
TROUBLESHOOTING [BY TRAINED SERVICE PROVIDERS ONLY] - CONDENSING SYSTEM
CONDITION TROUBLESHOOTING
Head Pressure Too High
Check that the Condensing Coil is not dirty or covered.
Check that Condensing Fans are working.
Check that refrigerant is not overcharged.
Check to verify that a non-condensable is not in the system.
Check that Liquid Line Drier is not plugged.
Check that there are no close-offs around Condensing Coil.
Check Set Point Temp.; it may be adjusted too high.
Head Pressure Too Low
Check System Operating Temperatures.
Check that Store Ambient Temperature isn’t above maximum allowed. See
Overview and Warnings Section.
Check that Refrigerant Charge isn’t too low.
Check that Suction Pressure isn’t too low.
Check to verify that Compressor Valves aren’t bad.
18
Page 19
TROUBLESHOOTING [BY TRAINED SERVICE PROVIDERS ONLY] - EVAPORATOR SYSTEM
CONDITION TROUBLESHOOTING
Low Suction Pressure
Check that the Refrigerant doesn’t have a low charge.
Check that Expansion Valve (TXV Valve) isn’t restricted.
Check that Liquid Line or Filter isn’t restricted.
Check that Evaporator Motors are working.
Check that High Superheat doesn’t need adjusting.
Check that the Thermostatic Element charge isn’t depleted.
Check that there is air no seepage of air around Condensing Coil.
Check that the Coil is not iced up.
High Suction Pressure
Check that Refrigerant Charge isn’t too high.
Check that Compressor Valves aren’t bad.
Check that the Cooling Load isn’t high.
Check that Superheat Adjustment isn’t low.
Check TXV Bulb Installation
a. Poor thermal contact.
b. Warm location.
Check Compressor: Low capacity means it is undersized for its application.
19
Page 20
PREVENTIVE MAINTENANCE [TO BE PERFORMED BY TRAINED SERVICE PROVIDER]
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
PREVENTIVE
FREQUENCY INSTRUCTIONS
MAINTENANCE
Case Exterior Quarterly Condensing Coil:
Remove side panel (by lifting up and off).
Use air pressure or industrial strength vacuum; clean dust
and dirt that may collect on condenser coil.
Caution! Coil fins are sharp. Handle with care!
Replace side panel to case.
Quarterly Refrigeration Package/Compressor Area: Caution! Be
certain to disconnect power from case before cleaning
Refrigeration Package!
Warning! Evaporator Pan Is HOT! Disconnect power from
case and allow to cool before cleaning evaporator pan!
Slide/Roll compressor package out from under case.
See REFRIGERATION FUNDAMENTALS section for
in-depth instructions on accessing the evaporator pan.
Use a scrub-brush and a de-scaling solution such as CLR®
(to prevent corrosion, lime and rust). Follow instructions as
to proper dilution, safety precautions and scrubbing method.
After thoroughly cleaning pan with scrub-brush and
solution, rinse thoroughly with clean water (in spray bottle)
and wipe dry with sponge or paper towel.
Use moist cloth to wipe off dust & debris that collects on
various parts (fans, sight glass, overflow pan, etc.).
Slide refrigeration assembly back under case.
Replace front panel and lower grille via hooks (no screws
required).
Quarterly
Under Case Cleaning: Once refrigeration package is clear of
unit, vacuum under case to remove all dust and dirt that may
collect under case.
Case Interior Quarterly Tub, Coil, Drain, Fans, Brackets:
Remove decking.
Use vacuum to clean entire area.
After vacuuming, clean area with warm water, clean cloth,
and mild soap solution.
Remove any debris that may clog drain.
Quarterly
Honeycomb: Check honeycomb air diffuser to determine
whether it is dirty. If dirty, remove from case. See
MAINTENANCE FUNDAMENTALS - HONEYCOMB AIR
DIFFUSERS [SERVICE TECHNICIANS ONLY] section of this
manual (next page) for cleaning specifics.
20
Page 21
MAINTENANCE FUNDAMENTALS - HONEYCOMB AIR DIFFUSERS [SERVICE TECHNICIANS ONLY]
Honeycomb Air Diffuser Removal
See PREVENTIVE MAINTENANCE (TO BE
PERFORMED BY TRAINED SERVICE PROVIDER)
section in this manual for cleaning frequency.
A. Wedge a non-metallic device of suitable strength
(such as a ballpoint pen) between the honeycomb
and the end panel.
Caution
! Use care not to dislodge the heating wire
(that prevents condensation on the lamp assembly).
B. Apply pressure to collapse the honeycomb to
allow it to be pulled out of honeycomb retainer.
C. Carefully pry downward and away from the
honeycomb retainer.
F
Clean honeycomb with warm water and soap
solution. Submerse if necessary. Use brush to
dislodge stubborn or sticky residue. Dry by using
vacuum’s blow mode (vs. suction mode).
Honeycomb Air Diffuser Installation
D. Squeeze honeycomb to allow it to fit into the
honeycomb retainer.
E. Carefully slide honeycomb into place.
F. Adjust honeycomb so that it fits flat
against
retainer. It must not be wavy or out of position.
Note: For honeycomb air diffusers in other
locations, these same general instructions apply.
A
E
View of Case
Honeycomb Air
Diffuser (Typical on
Both Sides of Case)
D
B
C
21
Page 22
Read And Save These Instructions - Page 1 of 3
Integrated Electronic
Microprocessor Controller
Programming The Instrument
To Modify The Setpoint
Press and hold the “SET” key for at least 1 second.
Set
Prg
mute
Set
▲
aux
def
▼
▲
aux
3. Quickly press and release the “SET” key again.
Set
To Modify Defrost, Differential, Other Parameters
Prg
mute
2. Confirm by pressing “SET” key.
Set
▲
aux
4. Press “SET” to modify this selected parameter.
Set
▲
aux
Set
7. Press & hold the “Prg” key for at least 5 seconds
Prg
to save changes. This action will also mute the
mute
audible alarm (buzzer) & deactivate the alarm relay.
2. Use arrow keys ▲ ▼ on temperature
def
controller to increase (or decrease) the
▼
setpoint.
1. Press & hold “Prg” & “SET” keys together
for five (5) seconds; display will flash “0”,
Set
representing password prompt.
3. Press ▲ or ▼ to reach the
def
category to be modified.
▼
5. Increase or decrease the value using
def
the ▲ or ▼ button respectively.
▼
6. Press the “SET” key to temporarily save the new
value and return to the display of the parameter.
Prg
mute
Set
▲
aux
Set
▲
aux
Set
Prg
mute
Warning! Save Your Parameter Settings!
1. To store the new parameter values, PRESS and HOLD the “Prg” key for at least 5 seconds.
2. All modifications made to parameters will be lost if you do NOT press a button within 60 seconds. Should
this “timeout” occur, normal operational settings (prior to modifications being made) will resume.
3. If the instrument is switched off before pressing the “Prg” key, all modifications to parameters will be lost.
How To Change Reading From
Fahrenheit (°F) To Celsius (°C)
1. Press and hold “Prg” and “SET” keys
Set
together for at least 5 seconds; display
2. Confirm by pressing “SET” key.
4. Press “SET” to modify this selected
parameter.
will show “0” (password prompt).
def
3. Press ▲ or ▼ until reaching the
parameter “/ 5”.
▼
5. Press ▲ or ▼ to change value to
def
desired setting: “0” for Celsius (°C) or
▼
“1” for Fahrenheit (°F).
6. Press “SET” key to temporarily save the
new value and return to the display of the
parameter.
7. Press & hold “Prg” key for at least 5
seconds to save changes.
will automatically convert to new scale. No
conversion is required.
(Note: Standard Limited Warranty can be found at www.Structural Conc e pts .com)
All sales by Structural Concepts Corporation (SCC) are subject to the following limited warranty. “Goods” refers to the product or products being sold by SCC.
Warranty Scope: Warranty is for equipment sold in the United States, Canada, Mexico and Puerto Rico. Equipment sold elsewhere may carry modified warranty.
Warranty; Remedies; Limitations. SCC warrants that if any Goods are found by an authorized representative of SCC not to be of good material or workmanship within one
year of the date of shipments SCC will, at its option after inspection by an authorized representative, replace any defective Good or pay the reasonable cost of replacement for
any such defective Goods, provided that written notice of the defect is given to SCC within 30 days of the appearance of such defect. If notice is not given within such period, any
claim for breach of warranty shall be conclusively deemed to have been waived and SCC shall not be liable under this warranty. If SCC is unable to repair or replace the defective
Goods, SCC shall issue a credit to the Purchaser for all or part of the purchase price, as SCC shall determine. The replacement or payment in the manner described above shall
be the sole and exclusive remedy of Purchaser for a breach of this warranty. If any Goods are defective or fail to conform to this warranty, SCC will furnish instructions for their
disposition. No Goods shall be returned to SCC without its prior consent.
SCC’s liability for any defect in the Goods shall not exceed the purchase price of the Goods. SCC SHALL HAVE NO LIABILITY TO PURCHASE FOR CONSEQUENTIAL
DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC
INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF SCC, SCC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT DESIGN
OR MANUFACTURE OF THE GOODS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.
SCC shall have no obligation or liability under this warranty for claims arising from any other party’s (including Purchaser’s) negligence or misuse of the Goods or environmental
conditions. This warranty does not apply to any claim or damage arising for or cause by improper storage, handling, installation, maintenance, or from fire, flood, accidents,
structural defects, building settlement or movement, acts of God, or other causes beyond SCC’s control.
Except as expressly stated herein, SCC makes no warranty, express, implied, statutory or otherwise as to any parts or goods not manufactured by SCC. SCC shall warrant such
parts or Goods only (I) against such defects, (II) for such periods of time, and (III) with such remedies, as are expressly warranted by the manufacturer of such parts of Goods.
Notwithstanding the foregoing, any warranty with respect to such parts of Goods and any remedies available as a result of a breach thereof shall be subject to all of the
procedures, limitations, and exclusions set forth herein.
THE WARRANTIES HEREIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. IN PARTICULAR, SCC MAKES NO WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No representative, agent or dealer of SCC has authority to modify, expand, or ext end this Warranty, to waive any of the limitations or exclusions, or to make any different or
additional warranties with respect to Goods.
Period of Limitations. No claim, suit or other proceeding may be brought by Purchaser for any breach of the foregoing warranty or this Agreement by SCC or in any way arising
out of this Agreement or relating to the Goods after one year from the date of the breach. In the interpretation of this limitation on action for a breach by SCC, it is expressly
agreed that there are no warranties of future performance of the goods that would extend that period of limitation herein contained for bringing an action.
Indemnifications. Purchaser agrees to indemnify, hold harmless, and defend SCC if so requested, from any and all liabilities, as defined herein, suffered, or incurred by SCC as
a result of, or in connection with, any act, omission, or use of the Goods by Purchaser, its employees or customers, or any breach of this Agreement by Purchaser. Liabilities
shall include all costs, claims, damages, judgments, and expenses (including reasonable attorney fees and costs).
Remedies of SCC. SCC’s rights and remedies shall be cumulative and may be exercised from time to time. In a proceeding or action relating to the breach of this Agreement by
Purchaser, Purchaser shall reimburse SCC for reasonable costs and attorney’s fees incurred by SCC. No waiver by SCC of any breach of Purchaser shall be effective unless in
writing nor operate as a waiver of any other breach of the same term thereafter. SCC shall not lose any right because it has not exercised it in the past.
Applicable Law. This Agreement is made in Michigan and shall be governed by and interpreted according to Michigan law. Any lawsuit arising out of this Agreement or the Goods
may be handled by a federal or state court whose district includes Muskegon County, Michigan, and Purchaser consents that such court shall have personal jurisdiction over
Purchaser.
Miscellaneous. If any provision of this Agreement is found to be invalid or unenforceable under any law, the provision shall be ineffective to that extent and for the duration of
the illegality, but the remaining provisions shall be unaffected. Purchaser shall not assign any of its rights nor delegate any of this obligations under this Agreement without prior
written of SCC. This Agreement shall be binding upon and inure to the benefit of SCC and Purchaser and each of their legal representatives, successors and assigns.
SCC warrants its products to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery.
This warranty is extended only to the original purchaser for use of the Goods. It does not cover normal wear parts such as plastic tongs, tong holders, tong cables, bag holders,
or acrylic dividers.
General Conditions. All service labor and/or parts charges are subject to approval by SCC. Contact the Customer Service Department in writing or call 231-798-8888.
All claims must contain the following information: (1) model & serial code number of equipment; (2) the date and place of installation; (3) the name and address of the agency
which performed the installation; (4) the date of the equipment failure; and (5) a complete description of the equipment failure and all circumstances relating to that failure.
Once the claim has been determined to be a true warranty claim by SCC’s Customer Service Department, the following procedure will be taken: (1) replacement parts will be sent
at no charge from SCC on a freight prepaid basis; (2) reimbursement for service labor will be paid if the following conditions have been met - (a) prior approval of service agency
was awarded from the Customer Service Department; and (b) an itemized statement of all labor charges incurred is received by the Customer Service Department. The cost of
the service labor reimbursement will be based on straight time rates and reasonable time for the repair of the defect.
If problems occur with any compressor, notify SCC’s Customer Service Department immediately. Any attempt to repair or alter the unit without prior consent from the Customer
Service Department will render any warranty claim null and void. This warranty and protection plan does not apply to any condensing unit or any part thereof which has been
subject to accident, negligence, misuse, or abuse, or which has not been operated in accordance with the manufacturer’s recommendations or if the serial number of the unit has
been altered, defaced, or removed.
Limit of Liability. The limit of liability of SCC toward the exchange cost of the original condensing unit, F.O.B. SCC, Norton Shores, MI, of each motor-compressor assembly
replaced during the warranty shall not exceed manufacturer's current established wholesaler’s exchange price and in no case shall the labor of removing or replacing the
motor-compressor or parts thereof be the responsibility of SCC.
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