you MUST use a GFCI breaker in lieu of a GFCI receptacle.
CAUTION! POWER CORD AND PLUG MAINTENANCE
Risk of electric shock. If cord or plug becomes damaged,
replace only with cord and plug of same type.
CAUTION! ADVERSE CONDITIONS / SPACING ISSUES
Performance issues caused by adverse conditions are NOT covered
by warranty.
Unit must be kept at least 15-feet from exterior doors, overhead HVAC
vents or any air curtain disruption to maintain proper temperatures.
Unit must not be exposed to direct sunlight or any heat source
(ovens, fryers, etc.).
4
Page 5
START-UP: FIELD WIRING WITH ELECTRICAL CORD THROUGH TOP VS. UNDERSIDE OF CASE
1. Case Start-Up: Field Wiring With Electrical
Cord Through Top of Case
When case has cord routed to upper location
(through top of case), switch is to be in the
“ON / UPPER” position.
Below-left illustration reflects switch position of
units wired into ceiling outlet (or hardwired into
ceiling junction box).
Switch is shown in the “ON / UPPER” position.
See Field Access Box Location below.
Power Cord / Wiring Route
Through Top of Case
Field Access
Box
2. Case Start-Up: Field Wiring With Electrical Cord
Through Underside of Case
When case has cord routed to lower location
(through underside of case), switch is to be in the
“LOWER / ON” position.
Below-right Illustration reflects switch position of
units plugged into floor or wall outlet (or hardwired
into junction box).
Switch is shown in the “LOWER / ON” position.
See Field Access Box Location below.
Note:
Illustrations
Shown May Not
Exactly Reflect
Every Feature
or Option of
Your Particular
Case.
Switch
Design
#1
When case has cord routed to upper
location (through top of case), flip
switch to “ON / UPPER” position.
[Note: Switch Design May Vary]
Switch
Design
#2
5
Switch
Switch
Design
#1
When case has cord routed to lower
location (through underside of case),
flip switch to the “LOWER ON” position.
[Note: Switch Design May Vary]
Design
#2
Page 6
START-UP, CONTINUED: TEMPERATURE SETTINGS
Temperature Settings
This case has been tested to maintain a
temperature at or below 4° Celsius / 40°
Fahrenheit.
Temperature controller is located next to the
main power switch behind the louvered
refrigeration package access door. See photo
at top right of this sheet.
Open the louvered refrigeration package
access door. See illustration at mid-right.
When Main Power Switch is at “ON” position,
evaporator coil fans and compressor motor
should turn on.
Note: See Previous Page for Main Power
Switch Settings.
Remove several food pans to check that air is
circulating through air return column louvers
(along inside edge of food bar). See lower-left
illustration.
If a temperature setting change is required,
refer to the instructions for the Temperature
Control Programming operating section of this
manual
When the merchandiser is in start-up mode or
has been idle for a long period of time, the unit
will require a 30 minute time frame to pull-down
to proper temperature.
Note:
Illustrations Shown May Not
Exactly Reflect Every Feature or
Option of Your Particular Case.
Air Return
Column Louvers
(Shown After
Food Pan
Removal)
Note: Condensate Pans
are ONLY on Models
DPI716R.4874 and
DPI924R.4874A
[Not on Seafood Units
With Ice Trays]
Refrigeration
Assembly
Removed and
Rotated (For
Illustrative
Purposes)
6
Page 7
DISPENSE-RITE CUP DISPENSER ADJUSTMENT INSTRUCTIONS
DISPENSE-RITE® ADJ-1, ADJ-2 & ADJ-3 SERIES
ADJUSTMENT INSTRUCTIONS
FOLLOW THESE INSTRUCTIONS
7
Page 8
LIGHTING FUNDAMENTALS
1. Standard Fluorescent Style Light Fixtures
When unit is plugged in properly (and main power
switch is turned on), turn on light switch under
canopy. See illustration at right.
2. Lights Will Turn On
The lights should illuminate immediately.
However, first time lighting may require a short
warm-up period for the bulbs.
Slightly dim or a flickering of new bulbs is
normal.
3. Lamp Removal / Lamp Installation
Removal of lamps:
Grasp lamp firmly and carefully pull downward
and out from socket.
See photos at mid-right.
Installation of lamp:
Align pins with slot.
Insert pins into socket and push upward into
Brackets are adjustable to allow greater visibility of product.
To adjust, lift upward on brackets and rotate front downward.
Each notch the bracket is adjusted will change angle by 5°.
See Shelf Bracket Assembly and Shelf Bracket Assembly Side View illustrations below.
2. Evaporator Coil Access - Models DPI716R.5602 and
DPI924R.5602A [Seafood Cases] Only
Access to Evaporator Coil for Cleaning and/or Servicing
No tools are required.
Remove ice trays.
Remove decking along entire case length (2 or 3 sections,
depending upon model).
Replace the pieces in reverse order they were removed.
See previous page for similar illustration for models DPI68R.4969
NOTE: ILLUSTRATION
SHOWN IN REFRIGERATION
FUNDAMENTALS SECTION
MAY NOT EXACTLY
REFLECT EVERY FEATURE
OR OPTION OF YOUR
PARTICULAR CASE.
and DPI716R.4874.
See next page for instructions on accessing evaporator coil area.
Air Return Panels
Ice Pans
Along Both Sides
(Typical)
(Along Both Sides)
Model DPI924R.5602A Illustrated Above With Ice Trays
Removed (For Illustrative Purposes Only)
11
Decking
(Both Sides)
Page 12
REFRIGERATION FUNDAMENTALS, CONTINUED
3. Evaporator Coil Access, Continued
Access to Evaporator Coil for Cleaning and/or Servicing, Continued
Illustration below shows view of case after condiment pan dividers
& decking have been removed.
Note: The air return panels are also removable for cleaning
(as shown on previous sheet).
See next page for instructions on removing air return panels up and
away from upright.
NOTE: ILLUSTRATION
SHOWN MAY NOT
EXACTLY REFLECT
EVERY FEATURE OR
OPTION OF YOUR
PARTICULAR CASE.
Drain
Trough
Close-Off
Fan Shroud
Air Return Panels
(Both Sides) Are
Removable
Evaporator
Coils
TXV Valve
Drain
Close-Off
Evaporator
Coils
TXV
Fan
Shroud
Evaporator
Coil Fans
Drain
Drain
Trough
12
Page 13
REFRIGERATION FUNDAMENTALS, CONTINUED
4. Air Return Panel Removal (for Cleaning and/or
Servicing)
No tools are required.
After condiment pans, condiment pan dividers and
decking along entire case length has been removed, air
return panels may be removed.
Replace the pieces in reverse order they were removed.
See next page for evaporator coil access.
Note: Illustration below is shown with entire upper canopy
section, pans and dividers removed (for illustrative
purposes only).
Air Return Panel
(Both Sides).
Four (4)Panels Total.
Air Return Panel
Hooks (at each
end and on both
sides of unit)
Illustration Above Shown With Entire Upper Canopy Section, Pans
and Dividers Removed (For Illustrative Purposes Only)
13
NOTE:
ILLUSTRATION
SHOWN IN
REFRIGERATION
FUNDAMENTALS
SECTION MAY
NOT EXACTLY
REFLECT EVERY
FEATURE OR
OPTION OF YOUR
PARTICULAR
CASE.
Page 14
REFRIGERATION FUNDAMENTALS, CONTINUED
5. Refrigeration Access, Connections & Servicing [Self-Contained Units Only]
Assembly / disassembly / servicing to be accomplished by licensed refrigeration contractor.
The illustration below shows end panel removed to access refrigeration package.
No tools or screws are required to remove end panel. Simply lift up and off.
Note: Illustrations may not exactly reflect every feature or option of your particular model or case.
7. Seafood Island Water Drainage [Models
DPI716R.5602 & DPI924R.5602A Only]
Water drainage piping routes from BOTH tubs
directly to tub for seafood island water drainage.
Drain tub is located behind hinged doors.
Seafood Island
Water Drainage
Piping
Seafood water [from melted ice] MUST BE
drained from drain tub daily.
Important! See Cleaning Schedule section in
this manual for more specific cleaning
procedure.
Hinged Doors
Removed To
Show Drain Tub
Drain Tub For
Seafood Island Water
Drainage
Drain
16
Page 17
HONEYCOMB AIR DIFFUSER PREVENTIVE MAINTENANCE [MODEL DPI68R.4969 ONLY]
Preventive maintenance should be performed
every 30 days unless conditions warrant a more
frequent replacement cycle.
1. Honeycomb Air Diffuser Removal
Honeycomb is located in discharge air duct.
A. Wedge a non-metallic device of suitable strength (such
as a ballpoint pen) between the honeycomb and the end
panel.
Caution
! Use care not to dislodge the heating wire (that
prevents condensation on the lamp assembly).
B. Apply pressure to collapse the honeycomb to allow it to
be pulled out of honeycomb retainer.
C. Pry downward and away from honeycomb retainer.
Clean honeycomb with warm water and soap solution.
Submerse if necessary. Use brush to dislodge stubborn
or sticky residue. Dry by using vacuum’s blow mode
(vs. suction mode).
2. Honeycomb Air Diffuser Installation
D. Squeeze honeycomb to allow it to fit into honeycomb
retainer.
E. Carefully slide honeycomb into place.
F. Adjust honeycomb so that it fits flat
It must not be wavy or out of position.
Note: For honeycomb air diffusers in other locations,
these same general instructions apply.
against retainer.
Honeycomb
Note: Model features and options may vary.
A
F
B
D
C
E
17
Page 18
SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE
Serial Label Location & Information Listed / Technical Information & Service
Serial labels are located near the electrical access on your case.
Serial labels contain electrical, temperature & refrigeration information, as well as regulatory
standards to which the case conforms.
For additional technical information and service, see the TECHNICAL SERVICE page in this
manual for instructions on contacting Structural Concepts’ Technical Service Department.
See images below for samples of both refrigerated and non-refrigerated serial labels.
Y
S
S
A
A
M
M
P
P
L
L
E
E
O
N
O
L
N
L
Y
A
S
----- Sample Serial Label For Refrigerated Case -----
S
A
M
SA
S
P
A
L
M
M
LE
P
M
E
P
PL
O
L
E ON
E
Y
L
N
O
N
O
L
N
Y
L
L
Y
Y
----- Sample Serial Label For Non-Refrigerated Case -----
18
Page 19
CLEANING SCHEDULE - DAILY & WEEKLY
Cleaning Daily Weekly Task
Clean
Case
X
Exterior
X
X
X
X
Clean
Case
X
Interior
Wood, laminate, painted & metal surfaces: Clean with a mild soap and water
solution and a soft cloth.
Glass Sneeze Guard: Clean with a household or commercial glass cleaner & soft
cloth or paper towel.
Pans (Including Ice Pans on Seafood Islands): Remove and wash with a warm
water and mild soap solution. Thoroughly dry and return to food bar.
Pan Dividers: After removing pans (for daily cleaning, remove pan dividers.
Wash with a warm water and mild soap solution.
Under Case Cleaning: Use a vacuum or broom to clean up any dirt, dust, or food
that can collect under the case. While cleaning, avoid creating airborne dust that
can contaminate food bar (or surrounding) food items).
Drain Tub [For Seafood Cases Only]:
See REFRIGERATION FUNDAMENTALS, CONT’D - [MODELS DPI716R.5602
& DPI924R.5602A ONLY] section for drain tub illustration.
Drain tub may be drained in several manners
> Connect hose to drain spigot. Drain water directly to floor drain.
> Tub may be slid forward [to clear floor of case]. Water can then be
drained into other containers and disposed of.
After drain tub has been emptied, spray with odor eliminating / odor
absorbing cleanser such as ZorbX® “Odor Remover”, KLC Brand
“Odor Eliminator”, Natural Chemistry’s “No Odor”. Return to case.
X
X
X
Plexiglas™ / Acrylic: Plexiglas™ and Acrylic: Clean with a mild soap and water
solution and a soft cloth.
Never use a standard household cleaner, Brillo™ pads, or any other
abrasive cleaner on Plexiglas™ or acrylic.
Condenser Coils (on Refrigeration Package):
You do not need to entirely lift end panel up and off unit to access coils.
You do not need to turn case off to simply clean condenser coils.
Simply open hinged door at condenser coil side of case.
Using an industrial strength vacuum (and attached brush), carefully clean
condenser coil and coil fins.
Caution! Be careful not to damage the fins on the coil.
Close door after completing condenser coil cleaning.
Tub/Trough Area Under Deck:
See Refrigeration Fundamentals section in this manual for partial
disassembly instructions to access this area for cleaning.
Use a soap and water solution and soft cloth to wipe up any grime, debris,
food particles or residue that can collect in the tub/trough area.
Thoroughly clean drains of debris which can clog the drain and rob the case
of needed refrigeration.
Then, use a warm water and mild “grease-cutting” soap and water solution
and a soft cloth to wipe down area to clean dirt, oil and residue from area.
Dry thoroughly.
See next page for specifics on complete tub/trough flushing (on a monthly
basis).
19
Page 20
CLEANING SCHEDULE - MONTHLY & QUARTERLY
Monthly Cleaning - Interior
Flush Out Tub/Trough Area Under Decking:
See Refrigeration Fundamentals section in this manual for instructions on accessing this area.
First, use a soap and water solution and a soft cloth to pick up any grime, debris, food particles or
residue that can collect in the tub/trough area.
Thoroughly clean drains of debris which can clog the drain and rob the case of needed refrigeration.
Caution! Shut off main power before proceeding! See Startup section in this manual for info.
Cases With Condensate Pans: Disconnect condensate pan electrical connection from receptacle box
by removing the thumbscrews that are holding evaporator pan in place. Remove pan and place an
empty bucket below drain. Or, securely connect a hose to drain and run into floor drain.
Cases Without Condensate Pans: Cases without condensate pans have drain tubs. Empty drain tubs
(or verify that they are nearly empty) before flushing out tub/trough areas under decking.
Use a bucket of warm water and mild “grease-cutting” soap and water solution and a soft cloth to wipe
down area of dirt, oil and residue from area.
Allow water to flow into bucket (or drain tub) below drain.
Before replacing condensate pan, determine whether it should be cleaned. If so, use wet/dry vacuum
to clean dust, grime and residue that can collect. For stubborn “caked on” residue, use a de-scaling
solution, such as CLR®. After cleaning, rinse condensate pan thoroughly. DO NOT submerse.
Replace condensate pan and tighten thumbscrews to firmly hold pan in place.
Cases Without Condensate Pans: To help prevent odors, spray tub/trough area under decking with
odor eliminating / odor absorbing cleanser such as ZorbX® “Odor Remover”, KLC Brand’s “Odor
Eliminator” or Natural Chemistry’s “No Odor”.
Return pans, decking, etc., in reverse order they were removed.
Drain Tub and Drain Tub Area [Seafood Cases]:
>> Note: Seafood water residue can splash on sides (and underside) of drain tub causing odor!
Drain Tub: Empty water from drain tub. Submerse in warm, soapy water and clean with soft-bristled
brushes. Rinse. Dry. Spray with odor eliminating / odor absorbing cleanser such as ZorbX® “Odor
Remover”, KLC Brand “Odor Eliminator” or Natural Chemistry’s “No Odor”.
Drain Tub Area: Empty water from drain tub and remove drain tub from area to be cleaned. Use mild
soap & water solution and a soft cloth to clean area where drain tub has been. After cleaning, spray
area with odor eliminating / odor absorbing cleanser such as ZorbX® “Odor Remover”, KLC Brand
“Odor Eliminator” or Natural Chemistry’s “No Odor”.
Return to Case: After drain tub has been thoroughly cleaned (and sprayed with odor eliminating / odor
absorber solution), return it to the seafood case. Close hinged doors.
Quarterly Cleaning - Interior
Clean Refrigeration Package:
Caution! Turn power off and unplug unit before cleaning refrigeration package.
Remove side panel to fully access refrigeration package at underside of case (see Refrigeration
Fundamentals section in this manual for illustrations).
Also, you may open the hinged door to directly access condenser coils.
Using an industrial strength vacuum (and attached brush), carefully clean condenser coil and coil fins.
Using a mild soap and water solution and a soft cloth, clean dust and dirt that collects on refrigeration
package parts.
Caution! Be careful not to damage the fins on the coil.
While refrigeration assembly is fully accessed, use a vacuum with a hose attachment to clean area.
Replace end panel when cleaning is complete.
20
Page 21
CARE & CLEANING OF FORMICA® SOLID SURFACING - PAGE 1 of 2
21
Page 22
CARE & CLEANING OF FORMICA® SOLID SURFACING - PAGE 2 of 2
22
Page 23
TROUBLESHOOTING
Product is Drying Out
Water on the Floor
Excessive Fan Noise
System Is Not Operating
Check the relative humidity in the store.
Check that all of the hoses are connected.
Check that the drain trap is free of debris.
Seafood islands with ice trays only: Check that drain spigot is
completely turned off and that there is no dripping.
Check that the case is aligned properly.
Check that nothing is obstructing the blade rotation.
Check that the fan shroud is properly secured.
Confirm the utility power is on.
Check that the MAIN power switch is on.
Check that the unit is properly plugged in.
Check the circuit breaker box for tripped circuits.
Fans Not Working
Condensing Unit Not
Operating
Alarm Going Off
Not Holding Temperature
Check that the MAIN power switch is on.
Determine if there is ice build up blocking the fan.
LED dF flashing. See the Temperature Controller section in this
manual for specifics on temperature controller codes.
Check that the power is turned on.
Review factory time settings on the temperature controller.
See Temperature Controller Section in this manual for specifics on
controller codes.
If a large amount of warm product was added to the case, it will take
time for the temperature to adjust.
The temperature will change during defrost mode but will return to
normal.
Check the evaporator coil for ice build up (can be viewed from fan
shroud inspection cover).
23
Page 24
Read And Save These Instructions - Page 1 of 3
Integrated Electronic
Microprocessor Controller
Programming The Instrument
To Modify The Setpoint
1. Press and hold the “SET” key for at least 1 second.
Set
Prg
mute
Set
▲
aux
def
▼
▲
aux
3. Quickly press and release the “SET” key again.
Set
To Modify Defrost, Differential, Other Parameters
Prg
mute
2. Confirm by pressing “SET” key.
Set
▲
aux
4. Press “SET” to modify this selected parameter.
Set
▲
aux
6. Press the “SET” key to temporarily save the new
Set
value and return to the display of the parameter.
7. Press & hold the “Prg” key for at least 5 seconds
Prg
to save changes. This action will also mute the
mute
audible alarm (buzzer) & deactivate the alarm relay.
2. Use arrow keys ▲ ▼ on temperature
def
controller to increase (or decrease) the
▼
setpoint.
Prg
mute
1. Press & hold “Prg” & “SET” keys together
for five (5) seconds; display will flash “0”,
Set
representing password prompt.
Set
▲
aux
3. Press ▲ or ▼ to reach the
def
category to be modified.
▼
Set
▲
aux
5. Increase or decrease the value using
def
the ▲ or ▼ button respectively.
▼
Set
Prg
mute
Warning! Save Your Parameter Settings!
1. To store the new parameter values, PRESS and HOLD the “Prg” key for at least 5 seconds.
2. All modifications made to parameters will be lost if you do NOT press a button within 60 seconds. Should
this “timeout” occur, normal operational settings (prior to modifications being made) will resume.
3. If the instrument is switched off before pressing the “Prg” key, all modifications to parameters will be lost.
How To Change Reading From
Fahrenheit (°F) To Celsius (°C)
1. Press and hold “Prg” and “SET” keys
Set
together for at least 5 seconds; display
2. Confirm by pressing “SET” key.
4. Press “SET” to modify this selected
parameter.
will show “0” (password prompt).
def
3. Press ▲ or ▼ until reaching the
parameter “/ 5”.
▼
5. Press ▲ or ▼ to change value to
def
desired setting: “0” for Celsius (°C) or
▼
“1” for Fahrenheit (°F).
6. Press “SET” key to temporarily save the
new value and return to the display of the
parameter.
7. Press & hold “Prg” key for at least 5
seconds to save changes. Note! All values
will automatically convert to new scale. No
conversion is required.
All sales by Structural Concepts Corporation (SCC) are subject to the following limited warranty. “Goods” refers to the product or products being sold by SCC.
Warranty Scope: Warranty is for equipment sold in the United States, Canada, Mexico and Puerto Rico. Equipment sold elsewhere may carry modified warranty.
Warranty; Remedies; Limitations. SCC warrants that if any Goods are found by an authorized representative of SCC not to be of good material or workmanship within one
year of the date of shipments SCC will, at its option after inspection by an authorized representative, replace any defective Good or pay the reasonable cost of replacement for
any such defective Goods, provided that written notice of the defect is given to SCC within 30 days of the appearance of such defect. If notice is not given within such period, any
claim for breach of warranty shall be conclusively deemed to have been waived and SCC shall not be liable under this warranty. If SCC is unable to repair or replace the defective
Goods, SCC shall issue a credit to the Purchaser for all or part of the purchase price, as SCC shall determine. The replacement or payment in the manner described above shall
be the sole and exclusive remedy of Purchaser for a breach of this warranty. If any Goods are defective or fail to conform to this warranty, SCC will furnish instructions for their
disposition. No Goods shall be returned to SCC without its prior consent.
SCC’s liability for any defect in the Goods shall not exceed the purchase price of the Goods. SCC SHALL HAVE NO LIABILITY TO PURCHASE FOR CONSEQUENTIAL
DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC
INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF SCC, SCC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT DESIGN
OR MANUFACTURE OF THE GOODS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.
SCC shall have no obligation or liability under this warranty for claims arising from any other party’s (including Purchaser’s) negligence or misuse of the Goods or environmental
conditions. This warranty does not apply to any claim or damage arising for or cause by improper storage, handling, installation, maintenance, or from fire, flood, accidents,
structural defects, building settlement or movement, acts of God, or other causes beyond SCC’s control.
Except as expressly stated herein, SCC makes no warranty, express, implied, statutory or otherwise as to any parts or goods not manufactured by SCC. SCC shall warrant such
parts or Goods only (I) against such defects, (II) for such periods of time, and (III) with such remedies, as are expressly warranted by the manufacturer of such parts of Goods.
Notwithstanding the foregoing, any warranty with respect to such parts of Goods and any remedies available as a result of a breach thereof shall be subject to all of the
procedures, limitations, and exclusions set forth herein.
THE WARRANTIES HEREIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. IN PARTICULAR, SCC MAKES NO WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No representative, agent or dealer of SCC has authority to modify, expand, or ext end this Warranty, to waive any of the limitations or exclusions, or to make any different or
additional warranties with respect to Goods.
Period of Limitations. No claim, suit or other proceeding may be brought by Purchaser for any breach of the foregoing warranty or this Agreement by SCC or in any way arising
out of this Agreement or relating to the Goods after one year from the date of the breach. In the interpretation of this limitation on action for a breach by SCC, it is expressly
agreed that there are no warranties of future performance of the goods that would extend that period of limitation herein contained for bringing an action.
Indemnifications. Purchaser agrees to indemnify, hold harmless, and defend SCC if so requested, from any and all liabilities, as defined herein, suffered, or incurred by SCC as
a result of, or in connection with, any act, omission, or use of the Goods by Purchaser, its employees or customers, or any breach of this Agreement by Purchaser. Liabilities
shall include all costs, claims, damages, judgments, and expenses (including reasonable attorney fees and costs).
Remedies of SCC. SCC’s rights and remedies shall be cumulative and may be exercised from time to time. In a proceeding or action relating to the breach of this Agreement by
Purchaser, Purchaser shall reimburse SCC for reasonable costs and attorney’s fees incurred by SCC. No waiver by SCC of any breach of Purchaser shall be effective unless in
writing nor operate as a waiver of any other breach of the same term thereafter. SCC shall not lose any right because it has not exercised it in the past.
Applicable Law. This Agreement is made in Michigan and shall be governed by and interpreted according to Michigan law. Any lawsuit arising out of this Agreement or the Goods
may be handled by a federal or state court whose district includes Muskegon County, Michigan, and Purchaser consents that such court shall have personal jurisdiction over
Purchaser.
Miscellaneous. If any provision of this Agreement is found to be invalid or unenforceable under any law, the provision shall be ineffective to that extent and for the duration of
the illegality, but the remaining provisions shall be unaffected. Purchaser shall not assign any of its rights nor delegate any of this obligations under this Agreement without prior
written of SCC. This Agreement shall be binding upon and inure to the benefit of SCC and Purchaser and each of their legal representatives, successors and assigns.
SCC warrants its products to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery.
This warranty is extended only to the original purchaser for use of the Goods. It does not cover normal wear parts such as plastic tongs, tong holders, tong cables, bag holders,
or acrylic dividers.
General Conditions. All service labor and/or parts charges are subject to approval by SCC. Contact the Customer Service Department in writing or call 231-798-8888.
All claims must contain the following information: (1) model & serial code number of equipment; (2) the date and place of installation; (3) the name and address of the agency
which performed the installation; (4) the date of the equipment failure; and (5) a complete description of the equipment failure and all circumstances relating to that failure.
Once the claim has been determined to be a true warranty claim by SCC’s Customer Service Department, the following procedure will be taken: (1) replacement parts will be sent
at no charge from SCC on a freight prepaid basis; (2) reimbursement for service labor will be paid if the following conditions have been met - (a) prior approval of service agency
was awarded from the Customer Service Department; and (b) an itemized statement of all labor charges incurred is received by th e Customer Service Department. The cost of
the service labor reimbursement will be based on straight time rates and reasonable time for the repair of the defect.
If problems occur with any compressor, notify SCC’s Customer Service Department immediately. Any attempt to repair or alter the unit without prior consent from the Customer
Service Department will render any warranty claim null and void. This warranty and protection plan does not apply to any condensing unit or any part thereof which has been
subject to accident, negligence, misuse, or abuse, or which has not been operated in accordance with the manufacturer’s recommendations or if the serial number of the unit has
been altered, defaced, or removed.
Limit of Liability. The limit of liability of SCC toward the exchange cost of the original condensing unit, F.O.B. SCC, Norton Shores, MI, of each motor-compressor assembly
replaced during the warranty shall not exceed manufacturer's current established wholesaler’s exchange price and in no case shall the labor of removing or replacing the
motor-compressor or parts thereof be the responsibility of SCC.
27
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