Model E112
OWNER’S MANUAL
Manual No. 513613 Rev.1 October, 2006
Owner's Manual
For E112
Stoelting Counter Model Gravity Freezer
Shake and Frozen Beverage
This manual provides basic information about the freezer. Instructions and suggestions are given
covering its operation and care.
The illustrations and specifications are not binding in detail. We reserve the right to make changes
to the freezer without notice, and without incurring any obligation to modify or provide new parts for
freezers built prior to date of change.
DO NOT A TTEMPT to operate the freezer until instructions and safety precautions in this manual
are read completely and are thoroughly understood. If problems develop or questions arise in
connection with installation, operation, or servicing of the freezer , contact the company at the
following location:
STOELTING, LLC Ph: 800-558-5807
502 Hwy. 67
Kiel, WI 53042 Fax: 920-894-7029
A Few Words About Safety
Safety Information
Read and understand the entire manual before
operating or maintaining Stoelting equipment.
This Owner's Manual provides the operator with
information for the safe operation and maintenance of
Stoelting equipment. As with any machine, there are
hazards associated with their operation. For this
reason safety is emphasized throughout the manual.
T o highlight specific safety information, the following
safety definitions are provided to assist the reader.
The purpose of safety symbols is to attract your
attention to possible dangers. The safety symbols,
and their explanations, deserve your careful attention
and understanding. The safety warnings do not by
themselves eliminate any danger. The instructions or
warnings they give are not substitutes for proper
accident prevention measures.
If you need to replace a part, use genuine Stoelting
parts with the correct part number or an equivalent
part. We strongly recommend that you do not use
replacement parts of inferior quality .
Safety Alert Symbol:
This symbol Indicates danger, warning or caution.
Attention is required in order to avoid serious personal
injury . The message that follows the symbol contains
important information about safety .
Signal Word:
Signal words are distinctive words used throughout
this manual that alert the reader to the existence and
relative degree of a hazard.
WARNING
The signal word “WARNING” indicates a potentially
hazardous situation, which, if not avoided, may result
in death or serious injury and equipment/property
damage.
CAUTION
The signal word “CAUTION” indicates a potentially
hazardous situation, which, if not avoided, may result
in minor or moderate injury and equipment/property
damage.
CAUTION
The signal word “CAUTION” not preceded by the safety
alert symbol indicates a potentially hazardous situation, which, if not avoided, may result in equipment/
property damage.
NOTICE
The signal word “NOTICE” indicates information or
procedures that relate directly or indirectly to the
safety or personnel or equipment/property .
TABLE OF CONTENTS
SECTION DESCRIPTION PAGE
1. INTRODUCTION
1.1 Description............................................................................................................. 1
1.2 Specifications ........................................................................................................ 1
2. INSTALLATION INSTRUCTIONS
2.1 Safety Precautions ................................................................................................. 3
2.2 Shipment and Transit.............................................................................................. 4
2.3 Freezer Installation ................................................................................................. 4
3. INITIAL SET-UP AND OPERATION
3.1 Operator's Safety Precautions................................................................................ 5
3.2 Operating Controls and Indicators........................................................................... 5
3.3 Sanitizing ............................................................................................................... 6
3.4 Freeze Down and Operation................................................................................... 7
3.5 Mix Information ....................................................................................................... 7
3.6 Removing Mix From Freezer .................................................................................. 7
3.7 Cleaning The Freezer............................................................................................. 7
3.8 Disassembly of Freezer Parts ................................................................................ 8
3.9 Cleaning The Freezer Parts.................................................................................... 9
3.10 Sanitize Freezer and Freezer Parts....................................................................... 9
3.11 Assembly of Freezer ............................................................................................. 9
3.12 Routine Cleaning................................................................................................... 10
3.13 Preventive Maintenance ........................................................................................ 10
3.14 Extended Storage ................................................................................................. 13
4. TROUBLESHOOTING CHARTS
4.1 Mix Light Indicators.................................................................................................. 14
4.2 Troubleshooting Charts ........................................................................................... 14
5. REPLACEMENT PARTS ........................................................................................... 15
LIST OF ILLUSTRATIONS
FIGURE TITLE PAGE
1- 1 Model E112 Freezer .............................................................................................. 1
1- 2 Freezer Specifications ........................................................................................... 1
2- 1 Warning Label Locations ....................................................................................... 3
2-2 Electrical Plug ....................................................................................................... 4
3- 1 Freezer Controls .................................................................................................... 5
3- 2 Sanitizing Hopper .................................................................................................. 6
3- 3 Mix Inlet Regulator................................................................................................. 6
3-4 Spigot Assembly ................................................................................................... 8
3- 5 Spigot and Ice Breaker Bar Removal...................................................................... 8
3-6 Removing O-ring .................................................................................................... 8
3- 7 Cleaning Freezer Cylinder ...................................................................................... 9
3- 8 Auger Rear Seal .................................................................................................... 9
3- 9 Auger Assembly ....................................................................................................1 0
3-10 Stator Assembly....................................................................................................10
3-11 Door Assembly ......................................................................................................10
SECTION 1
DESCRIPTION AND SPECIFICATIONS
1.1 DESCRIPTION
The Stoelting E112 counter freezer is gravity fed. The
freezer is equipped with fully automatic controls to provide
a uniform product. The freezer is designed to operate with
almost any type of shake or frozen beverage mix. This
manual is designed to assist qualified service personnel
and operators in the installation, operation and maintenance of the Stoelting E112 gravity freezer.
Figure 1-1 Model E112
Figure 1-2 Freezer Specifications
1
MODEL E112
COUNTER MODEL
GRAVITY FREEZER
DIMENSIONS:
Freezer: 15-1/4" (33.8 cm) wide x 31-15/16" (81.1 cm) deep x 30-3/8" (77.2 cm) high
Crated: 17-1/2" (44.4 cm) wide x 36-1/2" (92.7 cm) deep x 35" (88.9 cm) high
WEIGHT:
Freezer: 250 lbs. (140 kg) Crated: 270 lbs. (125 kg)
ELECTRICAL:
Description E112-37 E112-307
Voltage AC 1 PH 115V 60Hz 1 PH 220V 50Hz
Total Run Amps 16.00 9.00
Drive Motor 1/2 HP 1/2 HP
Use 20 amp HACR circuit breaker.
Automatic circuit built into electronic control protects major
freezer components under abnormal operating conditions.
COOLING:
Air Inlet: Filter located on bottom of machine.
Air Outlet: Requires minimum 3" (7.6 cm) clearance on both sides.
Back air clearance of 4" (10.2 cm) for side-by-side installation.
HOPPER:
3.625 Gallons (13.72 liters) refrigerated and insulated.
FREEZING CYLINDER:
1.2 Gallons (4.54 liters)
2
SECTION 2
INSTALLATION INSTRUCTIONS
2.1 SAFETY PRECAUTIONS
Do not attempt to operate the freezer until the safety
precautions and operating instructions in this manual are
read completely and are thoroughly understood.
Take notice of all warning labels on the freezer. The labels
have been put there to help maintain a safe working
environment. The labels have been designed to withstand
washing and cleaning. All labels must remain legible for the
life of the freezer. Labels should be checked periodically to
be sure they can be recognized as warning labels.
If danger, warning or caution labels are needed, indicate
the part number, type of label, location of label, and quantity
required along with your address and mail to:
STOELTING, INC.
ATTENTION: Customer Service
502 Hwy. 67
Kiel, Wisconsin 53042
Figure 2-1 Warning Label Locations
3
2.2 SHIPMENT AND TRANSIT
The freezer has been assembled, operated and inspected
at the factory. Upon arrival at the final destination, the entire
freezer must be checked for any damage which may have
occurred during transit.
With the method of packaging used, the freezer should
arrive in excellent condition. THE CARRIER IS RESPONSIBLE FOR ALL DAMAGE IN TRANSIT, WHETHER VISIBLE OR CONCEALED. Do not pay the freight bill until the
freezer has been checked for damage. Have the carrier note
any visible damage on the freight bill. If concealed damage
and/or shortage is found later, advise the carrier within 10
days and request inspection. The customer must place
claim for damages and/or shortages in shipment with the
carrier. Stoelting, Inc. cannot make any claims against the
carrier.
2.3 FREEZER INSTALLATION
Installation of the freezer involves moving the freezer close
to its permanent location, removing all crating, setting in
place, assembling parts, and cleaning.
A. Uncrate the freezer.
B. Lift freezer and screw on legs.
B. Accurate leveling is necessary for correct drainage
of freezer barrel and to insure correct overrun.
Place a bubble level on top of the freezer at each
corner to check for level condition. If adjustment is
necessary, level the freezer by turning the bottom
part of each leg in or out.
C. The freezer is equipped with an air cooled condenser
and requires correct ventilation. The bottom of the
freezer is the air intake and the sides are discharge.
Both sides must have 3" clearance.
Figure 2-2 Electrical Plug
WARNING
Do not alter or deform electrical plug in any way.
Altering the plug to fit into an outlet of different configuration may cause fire, risk of electrical shock,
product damage and will void warranty .
CAUTION
Failure to provide adequate ventilation will void warranty.
D. Make sure the switch is in the OFF (middle)
position.
E. Install drip tray support, drip tray, drip tray grid, and
drain tray.
F. Connect the power cord to the proper power
supply. The plug is designed for 115 volt/20 amp
duty. Check the nameplate on your freezer for
proper supply. The unit must be connected to a
properly grounded receptacle. The electrical cord
furnished as part of the freezer has a three prong
grounding type plug. The use of an extension cord
is not recommended, if necessary use one with a
size 12 gauge or heavier with ground wire. Do not
use an adapter to bypass grounding requirement.
(Refer to Figure 2-2)
4
SECTION 3
INITIAL SETUP AND OPERATION
3.1 OPERATOR’S SAFETY PRECAUTIONS
SAFE OPERATION IS NO ACCIDENT; observe these
rules:
A. Know the freezer. Read and understand the
Operating Instructions.
B. Notice all warning labels on the freezer.
C. Wear proper clothing. Avoid loose fitting garments,
and remove watches, rings or jewelry which could
cause a serious accident.
D. Maintain a clean work area. Avoid accidents by
cleaning up the area and keeping it clean.
E. Stay alert at all times. Know which switch, push
button or control you are about to use and what
effect it is going to have.
F. Disconnect electrical cord for maintenance. Never
attempt to repair or perform maintenance on the
freezer until the main electrical power has been
disconnected.
G. Do not operate under unsafe operating conditions.
Never operate the freezer if unusual or excessive
noise or vibration occurs.
3.2 OPERATING CONTROLS AND
INDICATORS
Before operating the freezer, it is required that the operator
know the function of each operating control. Refer to Figure
3-1 for the location of the operating controls on the freezer.
WARNING
High voltage will shock, burn or cause death. The
CLEAN-OFF-ON switch must be placed in the OFF
(middle) position prior to disassembling for cleaning
or servicing. Do not operate machine with cabinet
panels removed.
A. Spigot Switch
The spigot switch will automatically start the auger
drive and refrigeration systems when the spigot is
opened to dispense product. When the spigot is
closed, the drive motor and compressor will remain
on until the product in the freezing cylinder reaches
the proper consistency.
ADD MIX Light
MIX OUT Light
CLEAN-OFF-ON
Switch
Consistency
Adjustment Knob
Figure 3-1 Freezer Controls
5
B. CLEAN-OFF-ON Switch
The CLEAN-OFF-ON switch is used to supply
power to the control circuit. When the switch is in
the OFF (middle) position, power will not be supplied
to the control board or refrigeration system. When
the switch is in the ON position, the freezer will
operate in the freezing mode. When the switch is
in the CLEAN position, all refrigeration will stop and
the auger will start rotating.
C. ADD MIX and MIX OUT Lights
The ADD MIX light will illuminate and the MIX OUT
light will flash to alert the operator to a low mix
condition. It does so by monitoring the mix level in
the hopper. When the ADD MIX light is lit and the
MIX OUT light is flashing, refill hopper immediately.
If both the ADD MIX light and the MIX OUT light are
flashing, either the refrigeration system has been
running for 30 minutes continuously or the control
does not sense the drive motor. The refrigeration
will run on timers until service can be performed.
NOTE
Failure to refill hopper immediately may result in operational problems.
D. Consistency Adjustment Knob
The Consistency Adjustment Knob increases or
decreases product consistency by changing the
amount of torque needed to complete a refrigeration
cycle. Turn the knob clockwise to increase
consistency.
E. Front Door Safety Switch
The front door safety switch prevents the auger
from turning when the front door is removed. The
switch is open when the door is not in place and
closed when the door is properly installed.
F. Autofill Kit (Part 2183807 - Optional)
The autofill kit is used with a pump to keep the
hopper filled. The autofill kit is for use with non-
potentially hazardous food substances; non-dairy.
Stoelting offers many pumps that work with the
autofill kit, such as the flow jet pump, part 4177349.
G. Light Kit (Part 2183800 - Optional)
The light kit is installed behind the header panel
and illuminates a translucent header panel
When sanitizing the freezer, refer to local sanitary regulations for applicable codes and recommended sanitizing
products and procedures. The frequency of sanitizing must
comply with local health regulations.
Mix sanitizer according to manufacturer’s instructions to
provide a 100 parts per million strength solution. Mix
sanitizer in quantities of no less than 2 gallons (7.5 liters)
of 90° to 110°F (32° to 43°C) water. Allow sanitizer to
contact the surfaces to be sanitized for 5 minutes. Any
sanitizer must be used only in accordance with the
manufacturer’s instructions.
CAUTION
Do not allow sanitizer to remain in contact with stainless steel freezer parts for prolonged periods. Prolonged contact of sanitizer with freezer may cause
corrosion of stainless steel parts.
In general, sanitizing may be conducted as follows:
A. Prepare Stera-Sheen Green Label Sanitizer or
equivalent according to manufacturer’s instructions
to provide a 100ppm strength solution. Mix the
sanitizer in quantities of no less than 2 gallons of
90° to 110°F (32° to 43°C) water. Any sanitizer
must be used only in accordance with the
manufacturer’s instructions.
B. If using a shake mix, place the mix inlet regulator
into hopper. If using a slush mix, the mix inlet
regulator is not required.
C. Place the switch in the CLEAN position. Check for
leaks.
D. Clean sides of hopper, mix inlet regulator and
underside of hopper cover using a soft bristle brush
dipped in the sanitizing solution (Refer to Figure 3-
2).
3.3 SANITIZING
Sanitizing must be done after the freezer is cleaned and just
before the hopper is filled with mix. Sanitizing the night
before is not effective. However, you should always clean
the freezer and parts after each use.
The United States Department of Agriculture and
the Food and Drug Administration require that all
cleaning and sanitizing solutions used with food processing equipment be certified for this use.
Figure 3-3 Sanitizing Hopper
6
Figure 3-2 Mix Inlet Regulator
E. After five minutes, place a bucket under the spigot
and open spigot to drain sanitizing solution. Place
the switch in the OFF (middle) position. Loosen
freezer door and allow the freezing cylinder to drain
completely. Re-tighten door.
F. If using a shake mix, install the mix inlet regulator
into hopper (Refer to Figure 3-3). If using a slush
mix, the mix inlet regulator is not required.
3.4 FREEZE DOWN AND OPERATION
This section covers the recommended operating procedures for the safe operation of the freezer.
A. Sanitize just prior to use.
B. Place the switch in the OFF (middle) position.
NOTE
Make sure the mix inlet regulator is in place before
adding shake mixes. This is not necessary for slush
mixes.
C. Pour approximately 1/2 gallon of fully thawed mix
into the hopper. Open spigot and drain a small
amount of mix to remove any remaining sanitizer.
D. Fill hopper with pre-chilled (40°F or 4°C) mix.
NOTE
Do not overfill the hopper. Mix level must not be
higher than the air inlet tube on the mix inlet regulator.
E. Place the switch in the ON position.
NOTE
After the drive motor starts, there is a 3 second delay before the compressor starts.
F. After 8 to 12 minutes the product will be at
consistency and will be ready to serve. Freeze
down time may vary depending on mix type and
ambient temperatures.
G. For normal dispensing, pull the spigot handle down
to open the spigot.
H. The freezer is designed to dispense the product at
a reasonable draw rate. If the freezer is overdrawn,
the result is a soft product or a product that will not
dispense at all. If this should occur, allow the
freezer to run for approximately 30 seconds before
dispensing additional product.
I. Do not operate the freezer when the ADD MIX light
and MIX OUT lights are on. Refill the hopper
immediately.
3.5 MIX INFORMATION
Mix can vary considerably from one manufacturer to another. Differences in the amount of butterfat content and
quantity and quality of other ingredients have a direct
bearing on the finished frozen product. A change in freezer
performance that cannot be explained by a technical
problem may be related to the mix.
Proper product serving temperature varies from one
manufacturer’s mix to another. Shake and stackable slush
mixes provide satisfactory product from 24° to 28°F (-4° to
-2°C).
When checking the temperature, stir the thermometer in
the frozen product to obtain an accurate reading.
Old mix or mix that has been stored at elevated tempera-
tures will produce poor-quality product with a bad taste and
unacceptable appearance. To retard bacteria growth in
dairy based mixes, the best storage temperature range is
between 36° to 40°F (2.2° to 4.4°C).
Some shake mixes tend to foam more than others. If foam
appears in the hopper, skim off with a sanitized utensil and
discard. Periodically, stir the mix in the hopper with a
sanitized utensil to help prevent excess foam.
3.6 REMOVING MIX FROM FREEZER
To remove the mix from the freezer, refer to the following
steps:
A. If removing shake mix, pull the mix inlet regulator
straight up and remove it from the hopper.
B. Place the switch in the CLEAN position to rotate
the auger. Allow the mix to agitate in freezing
cylinder until the mix has become liquid, about 5
minutes.
C. Drain the liquid mix by opening the spigot. A
container should be placed under the spigot to
collect the liquid mix.
D. Place the switch in the OFF (middle) position.
3.7 CLEANING THE FREEZER
NOTE
The frequency of cleaning the freezer and freezer
parts must comply with local health regulations.
After the mix has been removed from the freezer, the freezer
must be cleaned. To clean the freezer, refer to the following
steps:
7
A. Close the spigot and fill the hopper with 2 gallons
(8 liters) of tap water.
B. Place the switch in the CLEAN position. The auger
will start to rotate.
C. Allow the water to agitate for approximately 30
seconds.
D. Open the spigot to drain the water. Remember to
place a container under the spigot to catch the
water. When the water has drained, place the
switch in the OFF (middle) position. Allow the
freezing cylinder to drain completely.
E. Prepare detergent water by mixing 2 oz. of Palmolive
detergent or equivalent in 2 gallons of 90° to 110°F
(32° to 43°C) water. Repeat steps A through D
using the detergent solution.
3.8 DISASSEMBLY OF FREEZER PARTS
Inspection for worn or broken parts should be made each
time the freezer is disassembled. All worn or broken parts
should be replaced to ensure safety to both the operator and
the customer and to maintain good freezer performance and
a quality product. Frequency of cleaning must comply with
the local health regulations.
To disassemble the freezer, refer to the following steps:
CAUTION
Hazardous Moving Parts
Revolving auger shaft can grab and cause injury.
Place the switch in the OFF (middle) position before
disassembling for cleaning or servicing.
Figure 3-5 Spigot and Ice Breaker Bar Removal
A. Remove hopper cover. Pull the mix inlet regulator
straight up to remove it from the hopper.
B. Pull out the spigot pin by its ring.
C. Remove the spigot handle.
D. Remove front door by turning the circular knobs
and then pulling door off the studs.
NOTE
When removing front door, entire door and stator
assembly will come out as well.
E. Remove torque rod from stator assembly (Refer to
Figure 3-4).
F. Remove quad ring from groove in front door.
G. Remove stator bar. Remove o-ring and white bushing
from stator bar.
H. Remove auger support bushing.
I. Turn spigot body until the ice breaker bar can be
removed. Remove breaker bar (Refer to Figure 3-5).
J. Remove spigot body from the front door.
K. Remove o-rings (2) from the spigot by first wiping
off the lubricant using a clean paper towel. Then
squeeze the o-ring upward with a dry cloth. When
a loop is formed, roll the o-ring out of the groove
(Refer to Figure 3-6).
Figure 3-4 T orque Rod
CAUTION
Do not use any type of sharp object to remove the
o-rings.
8
Figure 3-6 Removing O-Ring
L. Remove auger assembly from the freezing cylinder
and remove auger blades.
M. Remove rear seal and o-ring from auger.
N. Remove drain tray, drip tray and drip tray grid.
3.9 CLEANING THE FREEZER PARTS
Place all loose parts in a pan or container and take to the
wash sink for cleaning. To clean freezer parts, refer to the
following steps:
A. Prepare detergent water by mixing 2 oz. of Palmolive
detergent or equivalent in 2 gallons of 90° to 110°F
(32° to 43°C) water. Place all parts in detergent
solution and clean with provided brushes. Rinse all
parts with clean 90° to 110°F (32° to 43°C) water.
B. Wash the hopper and freezing cylinder with the 90°
to 110°F (32° to 43°C) detergent water and brushes
provided (Refer to Figure 3-7).
3.10 SANITIZE FREEZER AND FREEZER
PARTS
A. Use Stera-Sheen or equivalent sanitizing solution
mixed according to manufacturer's instructions to
provide 100 parts per million strength solution. Mix
sanitizer in quantities of no less than 2 gallons (7.5
liters) of 90° to 110°F (32° to 43°C) water. Any
sanitizer must be used only in accordance with the
manufacturer's instructions.
B. With the large brush provided, sanitize the rear of
the freezing cylinder by dipping the brush in the
sanitizing solution and brushing the rear of the
cylinder.
3.11 ASSEMBLY OF FREEZER
To assemble the freezer parts, refer to the following steps:
NOTE
Petrol Gel sanitary lubricant or equivalent must be
used when lubrication of parts is specified.
NOTE
The United States Department of Agriculture and
the Food and Drug Administration require that lubricants used on food processing equipment be certified for this use. Use lubricants only in accordance
with the manufacturer’s instructions.
A. Assemble all o-rings onto parts dry, without
lubrication. Then apply a thin film of sanitary
lubrication to exposed surfaces of the o-rings. Also
apply a thin film of sanitary lubricant inside and
outside of front auger support bushing, and to the
inside and outside of stator support bushing.
B. Assemble the rear seal onto the auger with the
large end to the rear. Be sure the o-ring is in place
before installing the rear seal (Refer to Figure 3-8).
Figure 3-7 Cleaning Freezer Cylinder
C. Clean the rear seal surfaces from the inside of the
freezing cylinder with the 90° to 110°F (32° to 43°C)
detergent water.
Figure 3-8 Auger Rear Seal
C. Put a small amount of white Hex Drive Anti Seize
(spline lube) on the hex end of the auger shaft. A
small container of Anti Seize is shipped with the
freezer.
9
CAUTION
Do not place the mix inlet regulator into the hopper
before installing the auger. Attempting to install the
auger with the mix inlet regulator in place will damage the mix inlet regulator.
D. Install the two plastic auger blades onto auger.
Blades may be attached in any orientation.
E. Push auger into freezing cylinder and rotate slowly
until auger engages the drive shaft (Refer to Figure
3-9)
F. Insert spigot body into front door.
NOTE
When inserting spigot body , press o-rings in to prevent damage.
G. Turn spigot body until the ice breaker bar can be
inserted. Insert breaker bar and rotate spigot body
90°.
H. Install auger support bushing onto front door so
beveled edge of bushing is against door (Refer to
Figure 3-10).
I. Install the white stator support bushing onto the
rear of the stator bar and insert stator into spigot.
J. Insert torque rod. The rod should be placed through
the hole in stator bar.
K. Install the front door onto the freezer.
NOTE
When installing door onto freezer , torque rod must
be placed in the center of metal torque actuator arm
L. Install the knobs on the freezer studs.
M. Look for the proper seal between the freezing
cylinder, quad ring, and front door
N. Insert spigot handle so hole lines up and insert
spigot pin.
O. Install the mix inlet regulator into the hopper if using
shake mix. If using slush mix, the mix inlet
Figure 3-9 Auger Assembly
CAUTION
Overtightening or uneven tensioning of circular knobs
may cause damage to front door and cause leaking.
Hand tighten knobs evenly .
Figure 3-10 Door and Stator Assembly
10
regulator is not required.
P. Install hopper cover, drain tray, drip tray, and drip
tray grid.
3.12 ROUTINE CLEANING
To remove spilled or dried mix from the freezer exterior,
wash in the direction of the finish with warm soapy water and
wipe dry. Do not use highly abrasive materials as they will
mar the finish.
3.13 PREVENTIVE MAINTENANCE
Stoelting recommends that a maintenance schedule be
followed to keep the freezer clean and operating properly.
Cleaning and Sanitizing Information
Special consideration is required when it comes to food
safety and proper cleaning and sanitizing.
The following information has been compiled by Purdy
Products Company, makers of Stera-Sheen Green Label
Cleaner/Sanitizer and specifically covers issues for cleaning and sanitizing frozen dessert machines. This information is meant to supplement a comprehensive food safety
program.
Soil Materials Associated with Frozen Dessert
Machines
MILKFAT/BUTTERFAT – As components of ice-cream/
frozen custard mix, these soils will accumulate on the
interior surfaces of the machine and its parts. Fats are
difficult to remove and help attribute to milkstone build-up.
MILKSTONE – Is a white/gray film that forms on equipment
and utensils that come in contact with dairy products.
These films will accumulate slowly on surfaces because of
ineffective cleaning, use of hard water, or both. Milkstone is
usually a porous deposit, which will harbor microbial
contaminants and eventually defy sanitizing efforts.
Once milkstone has formed, it is very difficult to remove.
Without using the correct product and procedure, it is
nearly impossible to remove a thick layer of milkstone.
(NOTE: general-purpose cleaners DO NOT remove
milkstone.) This can lead to high bacteria counts and a
food safety dilemma.
IT IS BEST TO CONTROL MILKSTONE ON A DAILY
BASIS BEFORE IT CAN BECOME A SIGNIFICANT FOOD
SAFETY PROBLEM.
In addition to food safety, milkstone can cause premature
wear to machine parts which can add to costs for replacement parts or possibly more expensive repairs if worn
machine parts are not replaced once they have become
excessively worn.
Important Differences Between Cleaning and
Sanitizing
CLEANING vs. SANITIZING
It is important to distinguish between cleaning and sanitiz-
ing. Although these terms may sound synonymous, they
are not. BOTH are required for adequate food safety and
proper machine maintenance.
CLEANING
• Is the removal of soil materials from a surface.
• Is a prerequisite for effective sanitizing.
NOTE
An UNCLEAN surface will harbor bacteria that can
defy sanitizing efforts.
Bacteria can develop and resist sanitizing efforts within a
layer of soil material (milkstone). Thorough cleaning procedures that involve milkstone removal are critical for operators of frozen dessert machines.
SANITIZING
• Kills bacteria.
• Can be effective on clean surfaces only.
NOTE
Using a SANITIZER on an unclean surface will not
guarantee a clean and safe frozen dessert machine.
Proper Daily Maintenance: The Only Way to Assure
Food Safety and Product Quality
Proper daily maintenance can involve a wide variety of
products and procedures. Overall, the products and procedures fall into three separate categories. (Please note that
this is a brief overview intended for informational purposes
only.)
1. CLEANING – This involves draining mix from the
freezing cylinder and rinsing the machine with
water. Next, a cleaner is run through the machine.
Then, the machine is disassembled and removable
parts are taken to the sink for cleaning.
2. MILKSTONE REMOVAL – Since almost all
cleaners do not have the ability to remove milkstone,
the use of a delimer becomes necessary. Although
this procedure may not be needed on a daily basis,
it will usually follow the cleaning procedure. It
requires letting a delimer solution soak in the
machine for an extended period of time. Individual
parts are also soaked in a deliming solution for an
extended period of time (more about delimers in
Additional Information).
3. SANITIZING – After the machine has been cleaned
and contains no milkstone, the machine is
reassembled. Then a FDA-approved sanitizing
solution is run through the machine to kill bacteria.
The machine is then ready for food preparation.
As a recommended cleaner and sanitizer for your frozen
dessert machine, STERA-SHEEN has proven to be one of
the best daily maintenance products for:
• CLEANING – Thorough removal of all solids includ-
ing butterfat and milk fat.
11
• MILKSTONE REMOVAL – Complete removal of
milkstone.
• SANITIZING – FDA-approved no rinse sanitizer for
food contact surfaces.
Additional Information
THE USE OF DELIMERS
A delimer is a strong acid that has the ability to dissolve
milkstone. This type of chemical may become necessary
once high levels of milkstone have developed. While these
products are very effective for removing HIGH levels of
milkstone, they are not ideal for two reasons:
1. PRODUCT SAFETY – Strong acids are dangerous
chemicals and handling them requires safety
2. MACHINE DAMAGE – Strong acids will attack
metal and rubber causing premature wear of parts.
The use of a delimer needs to be closely monitored
to avoid damage to machine surfaces and parts.
With proper daily use of STERA-SHEEN or its equivalent,
there is no need for the use of a DELIMER.
DO NOT USE BLEACH
• BLEACH HAS ABSOLUTELY NO CLEANING
PROPERTIES.
• BLEACH IS CORROSIVE. It can and will damage
components of the machine causing premature wear and
metal corrosion.
There are two main factors that contribute to falling chlorine
concentrations in a sanitizing solution.
1. PRODUCT USE – As the chlorine in the solution is
being used, chlorine concentrations fall.
2. TIME – As time passes, small amounts of chlorine
“evaporate” from the solution. (That is why you can
smell it.)
Sanitizing solutions should not be allowed to fall below 100
ppm chlorine. New solutions should be mixed once old
solutions become ineffective
B. DAILY
1. The exterior should be kept clean at all times to
preserve the luster of the stainless steel. A mild
alkaline cleaner is recommended. Use a soft cloth
or sponge to apply the cleaner.
C. WEEKLY
1. Check o-rings and rear seal for excessive wear and
replace if necessary.
2. Remove the drip tray by gently lifting up to disengage
from the support and pulling out. Clean behind the
drip tray and front of the freezer with a soap
solution.
D. QUARTERLY
WARNING
CAUTION
Do not use acidic cleansers, strong caustic compounds or abrasive materials to clean any part of the
freezer exterior or plastic parts. Use of these types
of cleaners will cause equipment damage.
GENERAL PURPOSE CLEANERS
General purpose cleaners do not have the ability to remove
milkstone. Milkstone will become a problem if not remedied
with additional products and procedures.
THE USE OF CHLORINE TEST STRIPS
“Test strips” are used to determine concentrations of active
chlorine in sanitizing solutions. To use the strips, tear off a
small portion and submerge it into the sanitizing solution.
Then, compare the color change to the color key on the side
of the test strip dispenser to determine the approximate
chlorine concentration.
The ideal concentration of chlorine needs to be 100 ppm (as
stated by the FDA).
NOTE
Follow the directions on the container for proper concentration.
High voltage will shock, burn or cause death. The
CLEAN-OFF-ON switch must be placed in the OFF
(middle) position prior to disassembling for cleaning
or servicing. Do not operate machine with cabinet
panels removed.
The air-cooled condenser is a copper tube and aluminum fin
type. Condensing is totally dependent upon airflow. A
plugged condenser filter, condenser, or restrictions in the
louvered panel will restrict airflow. This will lower the
capacity of the system and damage the compressor.
The condenser must be kept clean of dirt and grease. The
freezer must have a minimum of 3” (7.5 cm) of ventilation on
the right and left sides of the unit for free flow of air. Make
sure the freezer is not pulling over 100° F (37° C) air from
other equipment in the area.
The water-cooled condenser is a tube and shell type. The
condenser needs a cool, clean supply of water to properly
cool the freezer, inlet and discharge lines must be 3/8” I.D.
minimum.
The condenser and condenser filter require periodic cleaning. To clean, refer to the following procedures.
1. Remove the Phillips head screw from the bottom of
the right side panel, and then slide the panels down
and out.
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2. To remove the condenser filter, remove the thumb
screws from under the front panel. Pull down
bracket and remove filter. Visually inspect for dirt.
If the filter is dirty, shake or brush excess dirt off the
filter and wash in warm, soapy water. Once the
filter is clean rinse thoroughly in warm, clear water
and shake dry, taking care not to damage the filter
in any way.
3. Visually inspect the condenser for dirt by shining
a light through the coil from the back (inside) of the
condenser.
4. If the condenser is dirty, place a wet towel over the
front (outside) of the condenser.
5. Using a vacuum, carefully clean the condenser coil
from the inside and outside of the freezer. A stiff
bristled brush may help in releasing debris from
between the condenser coils.
E. SEMI-ANNUALLY
1. Check drive belt for proper tension. Push belt in
with one finger, belt should deflect about 3/8".
2. Lubricate condenser fan motor with S.A.E. 20
weight oil. Three to six drops are required.
CAUTION
Do not over-lubricate; resulting damage could cause
motor failure.
3.14 EXTENDED STORAGE
Refer to the following steps for storage of the freezer over
any long period of shutdown time:
A. Place the CLEAN-OFF-ON switch in the OFF
(middle) position.
B. Disconnect (unplug) from the electrical supply
source.
C. Clean thoroughly with a warm water detergent all
parts that come in contact with the mix. Rinse in
clean water and dry parts. Do not sanitize.
NOTE
Do not let the cleaning solution stand in the hopper
or in the freezing cylinder during the shutdown period.
D. Remove, disassemble and clean the front door,
mix inlet regulator and auger parts. Place the auger
flights and the front auger support bushing in a
plastic bag with a moist paper towel to prevent
them from becoming brittle.
E. In a water cooled freezer, disconnect water lines
and drain water. With a flathead screwdriver, hold
the water valve open and use compressed air to
clear the lines of any remaining water.
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14
SECTION 4
TROUBLESHOOTING
4.1 MIX LIGHT INDICATORS
The following chart shows all possible mix light indicator combinations along with the cause and operation of the freezer.
ADD M IX
MIX OUT
Conditions
Operation
Correct ive
Action
Sensors
ADD MIX and MIX OUT lights will t urn off as soon as mi x touc hes deep sensor.
Shall ow sensor is only for aut ofill sensor.
OFF ON
OFF FLASHIN G
Normal operati on
mode
Normal Timers Timers Timers
N/A Add m i x
Mix below deep
sensor
Simultaneous
FLASHING
Refrigeration has
been running for
30+ m i nut es
Contac t S ervice
Technician
Alternate
FLASHING
Drive Motor
Failure
Contac t Service
Technician
4.2 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE REMEDY
1. S upply power to freezer.
2. Replac e or reset.
3. Turn CLEAN-OFF-ON switch to OFF (middle)
posi t i on for 15 minut es, t hen res t art.
4. Wait until autom at i c reset for freezer to s tart.
5. A ssem ble front door in pl ace.
1. Fi l l hopper wit h m ix.
2. Replac e dri ve belt.
3. Turn Consis tency A dj ustment knob count erclockwise.
4. Check system. (Call distributor for service)
1. Fi l l hopper wit h m ix.
2. Turn Consis tency A dj ustment knob count erclockwise.
Free z e r doe s not
run.
Freezer will not
shut off.
Product is too firm.
1. P ower to freez er is off.
2. B l own fuse or t ripped circuit.
3. Freez e-up (auger will not turn).
4. High pres sure cut-out tripped.
5. Front door not i n pl ac e.
1. Not enough mi x in hopper.
2. Drive belt failure.
3. Cons istenc y temperat ure setti ng i s too
firm.
4. Refrigeration problem .
1. No mi x in hopper.
2. Cons istenc y temperat ure setti ng i s too
firm.
15
4.2 TROUBLESHOOTING - CONTINUED
PRO BL EM PO SSIBLE CAUSE REM EDY
Product is too soft.
Product does not
dispense.
Drive belt slipping
or squea l i ng.
Low ove rrun.
1. No vent space for free flow of cooling
air.
2. A i r t emperat ure ent ering c ondens er i s
above 100°F.
3. Condenser i s di rt y .
4. Cons istenc y sett i ng t oo s oft .
5. S t abi l i z ers i n m ix are broken down.
6. A uger is ass em bled i nc orrec tly.
7. Refrigeration problem.
1. No mi x i n hopper.
2. M ix inlet regulat or t ube is
plugged.
3. Capac ity of freezer is being
exceeded.
4. Drive motor overload tripped.
5. Drive belt failure.
6. Freez e-up (Auger wil l not turn).
1. Worn drive belt.
2. Freez e-up (Auger wil l not turn).
3. Not t ens i oned properly
1. A uger is ass em bled i nc orrec tly.
2. M ix inlet regulat or mi ssing.
3. M ix inlet regulat or o-ring mi s sing.
4. M ix inlet regulat or air t ube blocked.
5. P roduc t breakdown.
1. A m ini m um of 3 inches of vent space required.
(See Section 2)
2. Change loc at ion or di rec t hot ai r away from
freezer.
3. Clean. (See Secti on 3)
4. Turn Consis tency Adj u stm ent kn ob clockwise.
5. Remove mi x, c l ean, s ani t i ze and freez e down
with fresh m ix.
6. Remove mi x, c l ean, reas s em bl e, sanitize and
freeze down.
7. Che ck system . (Call di stri b utor for service)
1. Fi l l hopper wit h m i x .
2. Unplug, us i ng s m al l s ani t i zed brush.
3. S low up on t he draw rate.
4. Reset. (If condi t ion co nt inues , call di stri butor
for service.)
5. Rep l ace drive belt .
6. Turn CLEAN-OFF-ON switch to OFF (middle)
position for 15 minutes, then restart.
1. Rep l ace drive belt .
2. Turn CLEAN-OFF-ON switch to OFF (middle)
position for 15 minutes, then restart.
3. Adjust belt tension
1. Remove mi x, c l ean, s ani t i ze, and freeze down
with fresh m ix.
2. Replac e m ix inlet regulat or.
3. Replac e m ix inlet regulat or o-ring.
4. Clean wit h s ani t i zed brush.
5. Fi l l freezer with fres h product.
Rear auger seal
leaks.
Front door leaks.
1. Out side surface of rear auger seal is
lubricated.
2. Rear seal m i s sing or damaged.
3. S eal o-ring m i s sing, dam aged or
installed incorrectly.
4. Worn or scrat ched auger shaft.
1. Front door k nobs are loose.
2. S pi got part s are not l ubric at ed.
3. Chipped or worn spigot o-rings .
4. O-rings or s pi got i nstalled wrong.
5. Inner spigot hol e i n front door nicked or
scratched.
16
1. Clean lubricant from outs i de of rear seal,
lubric at e i ns i de of seal and reins t al l .
2. Chec k or replac e.
3. Chec k . or replace.
4. Replac e auger s haft.
1. Tighten k nob s.
2. S ee S ec tion 3.
3. Replac e o-rings .
4. Remove s pi got and c heck o-ring.
5. Replac e front door.
SECTION 5
REPLACEMENT PARTS
5.1 HOW TO ORDER PARTS
To assure receipt of the proper replacement parts, supply
your dealer or distributor with the following information:
A. Model number of equipment.
Part Description
208135 Brush - 4" X 8" X 16" (Barrel)
208380 Brush - 1/4" X 14" X 3"
208401 Brush - 1" X 3" X 10"
208467 Brush - 3/8" x 1" x 5"
324105 Decal - Caution Electrical Shock Hazard
B. Serial number of model, stamped on nameplate
C. Part number, part name and quantity needed.
Common part names and numbers are listed in
this manual.
324106 Decal - Caution Electrical Wiring Materials
324107 Decal - Caution Hazardous Moving Parts
324141 Decal - Caution Rotating Blades
324208 Decal - Attention Refrigerant Leak Check
324509 Decal - Cleaning Instructions
324566 Decal - Wired According To
324584 Decal - Adequate Ventilation 3"
324686 Decal - Danger Automatic Start
324803 Decal - Domed Stoelting Logo (Large) (Header Panel)
324804 Decal - Domed Stoelting Swirl (Header Panel)
324825 Decal - Main Freezer Power
508048 Spline Lubricant - 2 oz Squeeze Tube
508135 Petrol Gel - 4 oz Tube
17
E112 REPLACEMENT PARTS
18
E112 REPLACEMENT PARTS
Part Description Qty
162165 Scraper B lade 2
336546 Mol ded Doo r 1
482019 Bl ack K no b 4
570196 Pi n - Door 1
624545 O-Ring - Stator Bar 1
624644 O-Ring - Spigot (Bottom) 1
624645 O-Ring - Spigot (Top) 1
624678 O-Ring - Rear S e al 1
625310 Quad Ri ng - F ron t Door 1
666786 Rear Seal 1
2183099 Ice Break er B ar 1
2183444 St at or Support B us hi ng 1
2183445 St at or Bar 1
2183449 Auger Support B us hi ng 1
2183475 Auger 1
2183737 Torque Rod 1
2183739 Spigot 1
19
WARRANTY
SOFT SERVE / SHAKE FREEZERS
1. Scope:
Stoelting, LLC warrants to the first user (the “Buyer”) that the freezer cylinders, hoppers, compressors, drive motors,
speed reducers, augers and auger flights of Stoelting soft serve / shake freezers will be free from defects in materials
and workmanship under normal use and proper maintenance appearing within five (5) years, and that all other
components of such equipment manufactured by Stoelting will be free from defects in material and workmanship
under normal use and proper maintenance appearing within twelve (12) months after the date that such equipment is
originally installed.
2. Disclaimer of Other Warranties:
THIS W ARRANTY IS EXCLUSIVE; AND STOEL TING HEREBY DISCLAIMS ANY IMPLIED W ARRANTY OF MERCHANT ABILITY OR FITNESS FOR P ARTICULAR PURPOSE.
3. Remedies:
Stoelting’s sole obligations, and Buyer’s sole remedies, for any breach of this warranty shall be the repair or (at
Stoelting’s option) replacement of the affected component at Stoelting’s plant in Kiel, Wisconsin, or (again, at
Stoelting’ s option) refund of the purchase price of the affected equipment, and, during the first twelve (12) months of
the warranty period, deinstallation/reinstallation of the affected component from/into the equipment. Those obligations/remedies are subject to the conditions that Buyer (a) signs and returns to Stoelting, upon installation, the
Checklist/Warranty Registration Card for the affected equipment, (b) gives Stoelting prompt written notice of any
claimed breach of warranty within the applicable warranty period, and (c) delivers the affected equipment to Stoelting
or its designated service location, in its original packaging/crating, also within that period. Buyer shall bear the cost
and risk of shipping to and from Stoelting’s plant or designated service location.
4. Exclusions and Limitations:
This warranty does not extend to parts, sometimes called “wear parts”, which are generally expected to deteriorate
and to require replacement as equipment is used, including as examples but not intended to be limited to o-rings,
auger seals, auger support bushings and drive belts. All such parts are sold
AS IS.
Further, S toelting shall not be responsible to provide any remedy under this warranty with respect to any component
that fails by reason of negligence, abnormal use, misuse or abuse, use with parts or equipment not manufactured or
supplied by Stoelting, or damage in transit.
THE REMEDIES SET FORTH IN THIS W ARRANTY SHALL BE THE SOLE LIABILITY STOEL TING
AND THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO EQUIPMENT SUPPLIED BY
STOEL TING; AND IN NO EVENT SHALL ST OEL TING BE LIABLE FOR ANY INCIDENT AL OR
CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH OF W ARRANTY OR OTHER CONTRACT
BREACH, NEGLIGENCE OR OTHER TOR T, OR ON ANY STRICT LIABILITY THEORY .
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