Model E112/F112
OWNER’S MANUAL
Manual No. 513613 Rev.2 August, 2007
Owner's Manual
For E112 and F112
Stoelting Counter Model Gravity Freezer
Shake and Frozen Beverage
This manual provides basic information about the freezer. Instructions and suggestions are
given covering its operation and care.
The illustrations and specifications are not binding in detail. We reserve the right to make
changes to the freezer without notice, and without incurring any obligation to modify or provide
new parts for freezers built prior to date of change.
DO NOT ATTEMPT to operate the freezer until instructions and safety precautions in this
manual are read completely and are thoroughly understood. If problems develop or questions
arise in connection with installation, operation, or servicing of the freezer, contact the company
at the following location:
STOELTING, LLC Ph: 800-558-5807
502 Hwy. 67
Kiel, WI 53042 Fax: 920-894-7029
Safety Alert Symbol:
This symbol Indicates danger, warning or caution.
Attention is required in order to avoid serious personal injury . The message that follows the symbol
contains important information about safety .
Signal Word:
Signal words are distinctive words used throughout
this manual that alert the reader to the existence and
relative degree of a hazard.
CAUTION
The signal word “CAUTION” indicates a potentially
hazardous situation, which, if not avoided, may result
TABLE OF
CONTENTS
Section Description Page
1 Description and Specifications
1.1 Description.................................................................................................1
1.2 Specifications.............................................................................................2
2 Installation Instructions
2.1 Safety Precautions.....................................................................................5
2.2 Shipment and Transit.................................................................................5
2.3 Freezer Installation ....................................................................................5
3 Initial Set-Up and Operation
3.1 Operator’s Safety Precautions ...................................................................7
3.2 Operating Controls and Indicators .............................................................7
3.3 Sanitizing ...................................................................................................8
3.4 Freeze Down and Operation ......................................................................9
3.5 Mix Information ..........................................................................................9
3.6 Removing Mix From Freezer .....................................................................10
3.7 Cleaning the Freezer .................................................................................10
3.8 Disassembly of Freezer Parts....................................................................10
3.9 Cleaning the Freezer Parts ........................................................................11
3.10 Sanitize Freezer and Freezer Parts ...........................................................11
3.11 Assembly of Freezer ..................................................................................11
3.12 Routine Cleaning .......................................................................................12
3.13 Preventative Maintenance..........................................................................12
3.14 Extended Storage ......................................................................................15
4 Troubleshooting
4.1 Light Indicators ..........................................................................................17
4.2 Troubleshooting .........................................................................................17
5 Replacement Parts
5.1 Decals and Lubrication ..............................................................................19
5.2 Auger Shaft and Faceplate Parts ...............................................................20
5.3 Hopper Parts..............................................................................................22
5.4 Autofill Options...........................................................................................23
SECTION 1
DESCRIPTION AND SPECIFICATIONS
1.1 DESCRIPTION
The Stoelting E112/F112 counter freezers are gravity fed.
The freezers are equipped with fully automatic controls to
provide a uniform product. They will operate with almost
any type of shake or frozen beverage mix. This manual is
designed to help qualified service personnel and operators with the installation, operation and maintenance of the
Stoelting E112/F112 gravity freezers.
Figure 1-1 Model F11 2
Figure 1-1 Model E11 2
1
1.2 SPECIFICATIONS
E112
F112
Figure 1-2 Freezer Specifications
2
1.2 SPECIFICATIONS - CONTINUED
Model E112 Model F112
Dimensions Freezer with crate Freezer with crate
width 15-1/4'' ( 38, 7 cm) 17-1/2'' ( 44,5 cm ) 17-1/4'' ( 43,7 cm ) 29'' (73,7 cm )
heigh t 30-1/2'' ( 77, 5 cm ) 35'' ( 88, 9 cm ) 33'' (83,7 cm) 44'' (111, 7 cm)
depth 32'' (81,2 cm ) 36-1/ 2'' ( 92,7 cm) 30-1/4'' (76, 7 cm ) 39'' (99, 0 cm)
Weight
Electrical
ru nn in g amps
con n ect ion t ype
Compressor
Drive Mot or
Air Flow
Plumbi ng Fi tti ngs
Hopper Volum e
Freezing Cyli nder
Volume
Production
Capacity
205 lbs (92, 1 kg) 215 lbs (97, 5 kg) 288 lbs (130,5 kg) 315 lbs (142, 9 kg)
1 Phase, 115 VAC, 60Hz 1 Phase, 208-230 VAC, 60Hz
approx imat el y 16A approx imat ely 10A
NEM A5- 20P po w er c or d pr o vided NEM A6- 20P power cord provided
6,000 Btu/hr 8,600 Btu/hr
1/3 h p 3/4 h p
Air cooled units require 3" (7,6 cm) air
space on bot h sides or 4"
(10,2 cm) air space in back
Air cooled units requ ire 6" (15, 24 cm)
air spac e on bot h sides
for side-by-side inst allat ion
N/A
Water c ool ed un its r equire 3/8" N. P. T.
wat er and drain f itt in gs.
3.625 gallon ( 13, 73 l it er s) 5.375 gallon ( 20, 35 l it er s)
1.25 gall on (5 qu ar t ), 4, 73 lit ers 2.125 gall on ( 8. 5 qu ar t ), 8,04 liter s
12 GPH ( 45,42 l iter s) 18 GPH ( 68,15 l iter s)
3
4
SECTION 2
INSTALLATION INSTRUCTIONS
2.1 SAFETY PRECAUTIONS
Do not attempt to operate the freezer until the safety
precautions and operating instructions in this manual are
read completely and are thoroughly understood.
Take notice of all warning labels on the freezer. The labels
have been put there to help maintain a safe working
environment. The labels have been designed to withstand
washing and cleaning. All labels must remain legible for
the life of the freezer. Labels should be checked periodically to be sure they can be recognized as warning labels.
If danger, warning or caution labels are needed, indicate
the part number, type of label, location of label, and
quantity required along with your address and mail to:
STOELTING, INC.
A TTENTION: Customer Service
502 Hwy . 67
Kiel, Wisconsin 53042
2.2 SHIPMENT AND TRANSIT
The freezer has been assembled, operated and inspected
at the factory. Upon arrival at the final destination, the
entire freezer must be checked for any damage which may
have occurred during transit.
With the method of packaging used, the freezer should
arrive in excellent condition. THE CARRIER IS RESPONSIBLE FOR ALL DAMAGE IN TRANSIT, WHETHER
VISIBLE OR CONCEALED. Do not pay the freight bill until
the freezer has been checked for damage. Have the
carrier note any visible damage on the freight bill. If
concealed damage and/or shortage is found later, advise
the carrier within 10 days and request inspection. The
customer must place claim for damages and/or shortages
in shipment with the carrier. Stoelting, Inc. cannot make
any claims against the carrier.
2.3 FREEZER INSTALLATION
Installation of the freezer involves moving the freezer
close to its permanent location, removing all crating,
setting in place, assembling parts, and cleaning.
A. Uncrate the freezer.
B. Accurate leveling is necessary for correct drainage
of freezer barrel and to insure correct overrun.
Place a bubble level on top of the freezer at each
corner to check for level condition. If adjustment
is necessary, level the freezer by turning the
bottom part of each leg in or out.
C. The F112 has a base gasket that must be installed.
Separate the gasket and install it with the seam to
the back. Make sure the angled side of the gasket
is facing up.
Figure 2-2 Space and Ventilation Requirements
D. Correct ventilation is required. The E112 requires
3” clearance on both sides. If the freezer is placed
side-by-side next to other equipment, there needs
to be at lease 4” clearance at the back of the
freezer. The air-cooled F112 requires 6” clearance
on both sides for proper air flow.
CAUTION
Failure to provide adequate ventilation will void warranty .
D. Connect the drip tray bracket by loosening the two
screws at the front of the freezer. Install the
bracket so that it rests on the nylon washer
between the two metal washers. Tighten the
screws.
Figure 2-3 Drip Tray Bracket
E. The freezer leaves the factory with the control
board set for slush. Contact a service technician
to properly set the freezer for shake.
5
WARNING
Do not alter or deform electrical plug in any way.
Altering the plug to fit into an outlet of different configuration may cause fire, risk of electrical shock,
product damage and will void warranty .
F. Place the CLEAN-ON-OFF switch in the OFF
position.
E. Connect the power cord to the proper power
supply. The plug on the E112 is designed for 115
volt / 20 amp duty and the plug on the F112 is
designed for 208 or 230 volt / 20 amp duty. Check
the nameplate on your freezer for proper supply.
The unit must be connected to a properly grounded
receptacle. The electrical cord furnished as part
of the freezer has a three prong grounding type
plug. The use of an extension cord is not
recommended, if necessary use one with a size
12 gauge or heavier with ground wire. Do not use
an adapter to get around grounding requirement.
6
SECTION 3
INITIAL SET-UP AND OPERATION
3.1 OPERATOR’S SAFETY PRECAUTIONS
SAFE OPERATION IS NO ACCIDENT; observe these
rules:
A. Know the freezer. Read and understand the
Operating Instructions.
B. Notice all warning labels on the freezer.
C. Wear proper clothing. Avoid loose fitting garments,
and remove watches, rings or jewelry that could
cause a serious accident.
D. Maintain a clean work area. Avoid accidents by
cleaning up the area and keeping it clean.
E. Stay alert at all times. Know which switch, push
button or control you are about to use and what
effect it is going to have.
F. Disconnect electrical cord for maintenance. Never
attempt to repair or perform maintenance on the
freezer until the main electrical power has been
disconnected.
G. Do not operate under unsafe operating conditions.
Never operate the freezer if unusual or excessive
noise or vibration occurs.
3.2 OPERATING CONTROLS AND INDICATORS
Before operating the freezer, it is required that the operator
know the function of each operating control. Refer to
Figure 3-1 for the location of the operating controls on the
freezer.
WARNING
High voltage will shock, burn or cause death. The
OFF-ON switch must be placed in the OFF position
prior to disassembling for cleaning or servicing. Do
not operate machine with cabinet panels removed.
A. Spigot Switch
The spigot switch will automatically start the auger
drive and refrigeration systems when the spigot is
opened to dispense product. When the spigot is
closed, the drive motor and compressor will remain
on until the product in the freezing cylinder reaches
the proper consistency..
Consistency
Adjustment
Knob
Diagnostic
Light
Add Mix
Indicator
Clean/Off/On
Switch
Figure 3-1 Freezer Controls
7
B. CLEAN-OFF-ON Switch
The CLEAN-OFF-ON switch is used to supply
power to the control circuit. When the switch is in
the OFF (middle) position, power will not be
supplied to the control board or refrigeration
system. When the switch is in the ON position, the
freezer will operate in the freezing mode. When
the switch is in the CLEAN position, all refrigeration
will stop and the auger will start rotating.
C. ADD MIX Light
The ADD MIX light will flash to alert the operator
to a low mix condition. It does so by monitoring the
mix level in the hopper. When the ADD MIX light
is flashing, refill hopper immediately.
NOTE
Failure to refill hopper immediately may result in
operational problems.
D. Diagnostic Light
The Diagnostic Light will flash if an error occurs.
The light will flash once if there is a compressor
error. There will be two quick flashes if there is an
auger error. And there will be three quick flashes
if the freezer is left in clean mode for more than 20
minutes. Refer to the troubleshooting section for
details.
E. Consistency Adjustment Knob
The Consistency Adjustment Knob increases or
decreases product consistency. A tension spring
is connected to the knob and changes the amount
of torque needed to complete a refrigeration cycle.
Turn the knob clockwise to increase consistency
or counterclockwise to decrease consistency.
NOTE
An additional spring is included with the freezer
behind the header panel. The additional spring can
be installed for use with shake mixes when a higher
consistency is required. Do not use the optional
spring with slush mixes.
H. Light Kit - Optional (E112 Part 2183800, F112
Part 2187102)
The light kit is installed behind the header panel
and illuminates a translucent header panel.
I. Bottle Rack Kit - Optional (E112 Part 2187100,
F112 Part 2187040 or 2187024)
The bottle rack kit is installed onto the header
panel and holds 7 flavor bottles (13 bottles on the
2187024).
J. Spinner Kit - Optional (E112 Part 2187103,
F112 Part 2187031)
The spinner kit is installed on the front of the
freezer and offers blended frozen beverages.
3.3 SANITIZING
Sanitizing must be done after the freezer is cleaned and
just before the hopper is filled with mix. Sanitizing the night
before is not effective. However, you should always clean
the freezer and parts after each use.
The United States Department of Agriculture and
the Food and Drug Administration require that all
cleaning and sanitizing solutions used with food processing equipment be certified for this use.
When sanitizing the freezer, refer to local sanitary regulations for applicable codes and recommended sanitizing
products and procedures. The frequency of sanitizing
must comply with local health regulations.
Mix sanitizer according to manufacturer’s instructions to
provide a 100 parts per million strength solution. Mix
sanitizer in quantities of no less than 2 gallons (7.5 liters)
of 90° to 110°F (32° to 43°C) water. Allow sanitizer to
contact the surfaces to be sanitized for 5 minutes. Any
sanitizer must be used only in accordance with the
manufacturer’s instructions.
In general, sanitizing may be conducted as follows:
CAUTION
F. Front Door Safety Switch
The front door safety switch prevents the auger
from turning when the front door is removed. The
switch is open when the door is not in place and
closed when the door is properly installed.
G. Autofill Kit - Optional (E112 Part 2183807,
F112 Part 2187101)
The autofill kit is used with a pump to keep the
hopper filled. The autofill kit is for use with non-
potentially hazardous food substances; non-dairy.
Refer to Section 5-4 for Autofill options.
Do not allow sanitizer to remain in contact with stainless steel freezer parts for prolonged periods. Prolonged contact of sanitizer with freezer may cause
corrosion of stainless steel parts.
A. Prepare Stera-Sheen Green Label Sanitizer or
equivalent according to manufacturer’s
instructions to provide a 100 ppm strength solution.
Mix the sanitizer in quantities of no less than 2
gallons of 90° to 110°F (32° to 43°C) water. Any
sanitizer must be used only in accordance with
the manufacturer’s instructions.
B. If using a shake mix, place the mix inlet regulator
into hopper. If using a slush mix, the mix inlet
regulator is not required.
8
Figure 3-2 Sanitizing hopper
C. Pour approximately 1/2 gallon of fully thawed mix
into the hopper. Open spigot and drain a small
amount of mix to remove any remaining sanitizer.
D. Fill the hopper with pre-chilled (40°F or 4°C) mix.
NOTE
Do not overfill the hopper. Mix level must not be
higher than the air inlet tube on the mix inlet regulator.
E. Place the switch in the ON position.
NOTE
After the drive motor starts, there is a 3 second delay before the compressor starts.
C. Place the switch in the CLEAN position. Check for
leaks.
D. Clean sides of hopper, mix inlet regulator and
underside of hopper cover using a soft bristle
brush dipped in the sanitizing solution (Refer to
Figure 3-2).
E. After five minutes, place a bucket under the spigot
and open spigot to drain sanitizing solution. Place
the switch in the OFF (middle) position. Loosen
freezer door and allow the freezing cylinder to
drain completely. Re-tighten door.
Figure 3-3 Mix Inlet Regulator
3.4 FREEZE DOWN AND OPERATION
This section covers the recommended operating procedures for the safe operation of the freezer.
A. Sanitize just prior to use.
B. Place the switch in the OFF (middle) position.
NOTE
Make sure the mix inlet regulator is in place before
adding shake mixes. This is not necessary for slush
mixes.
F. After 8 to 12 minutes the product will be at
consistency and will be ready to serve. Freeze
down time may vary depending on mix type and
ambient temperatures.
G. To dispense, pull the spigot handle down to open
the spigot.
H. The freezer is designed to dispense the product at
a reasonable draw rate. If the freezer is overdrawn,
the result is a soft product or a product that will not
dispense at all. If this should occur, allow the
freezer to run for approximately 30 seconds before
dispensing additional product.
I. Do not operate the freezer when the ADD MIX
light is on. Refill the hopper immediately.
3.5 MIX INFORMATION
Mix can vary considerably from one manufacturer to
another. Differences in the amount of butterfat content
and quantity and quality of other ingredients have a direct
bearing on the finished frozen product. A change in freezer
performance that cannot be explained by a technical
problem may be related to the mix.
Proper product serving temperature varies from one
manufacturer’s mix to another. Shake and stackable slush
mixes provide satisfactory product from 24° to 28°F (-4° to
-2°C).
When checking the temperature, stir the thermometer in
the frozen product to obtain an accurate reading.
Old mix or mix that has been stored at elevated tempera-
tures will produce poor-quality product with a bad taste and
unacceptable appearance. To retard bacteria growth in
dairy based mixes, the best storage temperature range is
between 33° to 38°F (0.5° to 3.3°C).
Some shake mixes tend to foam more than others. If foam
appears in the hopper, skim off with a sanitized utensil and
discard. Periodically, stir the mix in the hopper with a
sanitized utensil to help prevent excess foam.
9
3.6 REMOVING MIX FROM FREEZER
To remove the mix from the freezer, refer to the following
steps:
A. If removing shake mix, pull the mix inlet regulator
straight up and remove it from the hopper.
B. Place the switch in the CLEAN position to rotate
the auger. Allow the mix to agitate in freezing
cylinder until the mix has become liquid, about 5
minutes.
C. Drain the liquid mix by opening the spigot. A
container should be placed under the spigot to
collect the liquid mix.
D. Place the switch in the OFF (middle) position.
3.7 CLEANING THE FREEZER
NOTE
The frequency of cleaning the freezer and freezer
parts must comply with local health regulations.
After the mix has been removed from the freezer, the
freezer must be cleaned. To clean the freezer, refer to the
following steps:
A. Close the spigot and fill the hopper with 2 gallons
(8 liters) of tap water.
B. Place the switch in the CLEAN position. The
auger will start to rotate.
C. Allow the water to agitate for approximately 30
seconds.
D. Open the spigot to drain the water. Remember to
place a container under the spigot to catch the
water. When the water has drained, place the
switch in the OFF (middle) position. Allow the
freezing cylinder to drain completely.
E. Prepare detergent water by mixing 2 oz. of
Palmolive detergent or equivalent in 2 gallons of
90° to 110°F (32° to 43°C) water. Repeat steps A
through D using the detergent solution.
Figure 3-4 Remove Spigot Pin
A. Remove hopper cover. Remove the mix inlet
regulator from the hopper.
B. Pull out the spigot pin by its ring (Refer to Figure
3-4).
C. Remove the spigot handle.
D. Remove front door by turning the circular knobs
and then pulling door off the studs.
NOTE
When removing front door, entire door and stator
assembly will come out as well.
E. Remove torque rod from stator assembly.
F. Remove quad ring from groove in front door.
G. Remove stator bar. Remove o-ring and white
bushing from stator bar.
H. Remove auger support bushing.
I. Turn the spigot body until the ice breaker bar can
be removed. Remove breaker bar (Refer to Figure
3-5).
3.8 DISASSEMBLY OF FREEZER PARTS
Inspection for worn or broken parts should be made each
time the freezer is disassembled. All worn or broken parts
should be replaced to ensure safety to both the operator
and the customer and to maintain good freezer performance and a quality product. Frequency of cleaning must
comply with the local health regulations.
To disassemble the freezer, refer to the following steps:
CAUTION
Hazardous Moving Parts.
Revolving auger shaft can grab and cause injury.
Place the switch in the OFF (middle) position before disassembling for cleaning or servicing.
Figure 3-5 Spigot and Ice Breaker Bar Removal
10
Figure 3-6 Removing O-Ring
J. Remove spigot body from the front door.
K. Remove o-rings (2) from the spigot by first wiping
off the lubricant using a clean paper towel. Then
squeeze the o-ring upward with a dry cloth. When
a loop is formed, roll the o-ring out of the groove
(Refer to Figure 3-6).
L. Remove auger assembly from the freezing cylinder
and remove auger blades.
M. Remove rear seal and o-ring from auger.
N. Remove drain tray, drip tray and drip tray grid.
3.9 CLEANING THE FREEZER PARTS
Place all loose parts in a pan or container and take to the
wash sink for cleaning. To clean freezer parts, refer to the
following steps:
A. Prepare detergent water by mixing 2 oz. of
Palmolive detergent or equivalent in 2 gallons of
90° to 110°F (32° to 43°C) water. Place all parts
in detergent solution and clean with provided
brushes. Rinse all parts with clean 90° to 110°F
(32° to 43°C) water.
B. Wash the hopper and freezing cylinder with the
90° to 110°F (32° to 43°C) detergent water and
brushes provided (Refer to Figure 3-7).
C. Clean the rear seal surfaces from the inside of the
freezing cylinder with the 90° to 110°F (32° to
43°C) detergent water.
3.10 SANITIZE FREEZER AND FREEZER
PARTS
CAUTION
Do not allow sanitizer to remain in contact with stainless steel freezer parts for prolonged periods. Prolonged contact of sanitizer with freezer may cause
corrosion of stainless steel parts.
A. Use Stera-Sheen or equivalent sanitizing solution
mixed according to manufacturer's instructions to
provide 100 parts per million strength solution.
Mix sanitizer in quantities of no less than 2 gallons
(7.5 liters) of 90° to 110°F (32° to 43°C) water. Any
sanitizer must be used only in accordance with
the manufacturer's instructions.
B. With the large brush provided, sanitize the rear of
the freezing cylinder by dipping the brush in the
sanitizing solution and brushing the rear of the
cylinder.
3.11 ASSEMBLY OF FREEZER
To assemble the freezer parts, refer to the following steps:
NOTE
Petrol Gel sanitary lubricant or equivalent must be
used when lubrication of parts is specified.
NOTE
The United States Department of Agriculture and
the Food and Drug Administration require that lubricants used on food processing equipment be certified for this use. Use lubricants only in accordance
with the manufacturer’s instructions.
Figure 3-7 Cleaning Freezing Cylinder
A. Assemble all o-rings onto parts dry, without
lubrication. Then apply a thin film of sanitary
lubrication to exposed surfaces of the o-rings.
Also apply a thin film of sanitary lubricant inside
and outside of front auger support bushing, and to
the inside and outside of stator support bushing.
B. Assemble the rear seal onto the auger with the
large end to the rear. Be sure the o-ring is in place
before installing the rear seal (Refer to Figure 3-
8).
C. Put a small amount of white Hex Drive Anti Seize
(spline lube) on the hex end of the auger shaft. A
small container of Anti Seize is shipped with the
freezer.
D. Install the plastic auger blade onto auger.
11
E. Push auger into freezing cylinder and rotate slowly
until auger engages the drive shaft.
F. Insert spigot body into front door.
NOTE
When inserting spigot body , press o-rings in to prevent damage.
G. Turn spigot body until the ice breaker bar can be
inserted. Insert breaker bar and rotate spigot
body 90°.
H. Install auger support bushing onto front door so
beveled edge of bushing is against door.
I. Install the white stator support bushing onto the
rear of the stator bar and insert stator into spigot.
J. Insert torque rod. The rod should be placed through
the hole in stator bar.
K. Install the front door onto the freezer.
NOTE
When installing door onto freezer , torque rod must
be placed in the center of metal torque actuator arm
L. Install the knobs on the freezer studs.
M. Look for the proper seal between the freezing
cylinder, quad ring, and front door
N. Insert spigot handle so hole lines up and insert
spigot pin.
O. Install the mix inlet regulator into the hopper if
using shake mix. If using slush mix, the mix inlet
regulator is not required.
CAUTION
Do not place the mix inlet regulator into the hopper
before installing the auger. Attempting to install the
auger with the mix inlet regulator in place will damage the regulator.
P. Install hopper cover, drain tray, drip tray, and drip
tray grid.
3.12 ROUTINE CLEANING
To remove spilled or dried mix from the freezer exterior,
wash in the direction of the finish with warm soapy water
and wipe dry. Do not use highly abrasive materials as they
will mar the finish.
3.13 PREVENTIVE MAINTENANCE
Stoelting recommends that a maintenance schedule be
followed to keep the freezer clean and operating properly.
CLEANING AND SANITIZING INFORMATION
Special consideration is required when it comes to food
safety and proper cleaning and sanitizing.
The following information has been compiled by Purdy
Products Company, makers of Stera-Sheen Green Label
Cleaner/Sanitizer and specifically covers issues for cleaning and sanitizing frozen dessert machines. This information is meant to supplement a comprehensive food safety
program.
T orque
Rod
Auger
Support
Bushing
Stator Bar
O-Ring
figure 3-9 Door and Stator Assembly
Stator Bar
Bushing
Stator Bar
12
Quad
Ring
SOIL MATERIALS ASSOCIATED WITH FROZEN
DESSERT MACHINES
MILKFAT/BUTTERFAT – As components of ice-cream/
frozen custard mix, these soils will accumulate on the
interior surfaces of the machine and its parts. Fats are
difficult to remove and help attribute to milkstone build-up.
MILKSTONE – Is a white/gray film that forms on equipment and utensils that come in contact with dairy products.
These films will accumulate slowly on surfaces because of
ineffective cleaning, use of hard water, or both. Milkstone
is usually a porous deposit, which will harbor microbial
contaminants and eventually defy sanitizing efforts.
Once milkstone has formed, it is very difficult to remove.
Without using the correct product and procedure, it is
nearly impossible to remove a thick layer of milkstone.
(NOTE: general-purpose cleaners DO NOT remove
milkstone.) This can lead to high bacteria counts and a
food safety dilemma.
IT IS BEST TO CONTROL MILKSTONE ON A DAILY
BASIS BEFORE IT CAN BECOME A SIGNIFICANT FOOD
SAFETY PROBLEM.
In addition to food safety, milkstone can cause premature
wear to machine parts which can add to costs for replacement parts or possibly more expensive repairs if worn
machine parts are not replaced once they have become
excessively worn.
IMPORTANT DIFFERENCES BETWEEN CLEANING
AND SANITIZING
CLEANING vs. SANITIZING
It is important to distinguish between cleaning and sanitiz-
ing. Although these terms may sound synonymous, they
are not. BOTH are required for adequate food safety and
proper machine maintenance.
CLEANING
• Is the removal of soil materials from a surface.
• Is a prerequisite for effective sanitizing.
NOTE
An UNCLEAN surface will harbor bacteria that can
defy sanitizing efforts.
Bacteria can develop and resist sanitizing efforts within a
layer of soil material (milkstone). Thorough cleaning procedures that involve milkstone removal are critical for
operators of frozen dessert machines.
SANITIZING
• Kills bacteria.
• Can be effective on clean surfaces only.
NOTE
Using a SANITIZER on an unclean surface will not
guarantee a clean and safe frozen dessert machine.
PROPER DAILY MAINTENANCE: THE ONLY WAY TO
ASSURE FOOD SAFETY AND PRODUCT QUALITY
Proper daily maintenance can involve a wide variety of
products and procedures. Overall, the products and procedures fall into three separate categories. (Please note
that this is a brief overview intended for informational
purposes only.)
1. CLEANING – This involves draining mix from the
freezing cylinder and rinsing the machine with
water. Next, a cleaner is run through the machine.
Then, the machine is disassembled and removable
parts are taken to the sink for cleaning.
2. MILKSTONE REMOVAL – Since almost all
cleaners do not have the ability to remove
milkstone, the use of a delimer becomes
necessary. Although this procedure may not be
needed on a daily basis, it will usually follow the
cleaning procedure. It requires letting a delimer
solution soak in the machine for an extended
period of time. Individual parts are also soaked in
a deliming solution for an extended period of time
(more about delimers in Additional Information).
3. SANITIZING – After the machine has been cleaned
and contains no milkstone, the machine is
reassembled. Then a FDA-approved sanitizing
solution is run through the machine to kill bacteria.
The machine is then ready for food preparation.
As a recommended cleaner and sanitizer for your frozen
dessert machine, STERA-SHEEN has proven to be one of
the best daily maintenance products for:
• CLEANING – Thorough removal of all solids
including butterfat and milk fat.
• MILKSTONE REMOVAL – Complete removal of
milkstone.
• SANITIZING – FDA-approved no rinse sanitizer
for food contact surfaces.
ADDITIONAL INFORMATION
THE USE OF DELIMERS
A delimer is a strong acid that has the ability to dissolve
milkstone. This type of chemical may become necessary
once high levels of milkstone have developed. While
these products are very effective for removing HIGH
levels of milkstone, they are not ideal for two reasons:
1. PRODUCT SAFETY – Strong acids are dangerous
chemicals and handling them requires safety
2. MACHINE DAMAGE – Strong acids will attack
metal and rubber causing premature wear of
parts. The use of a delimer needs to be closely
monitored to avoid damage to machine surfaces
and parts.
13
With proper daily use of STERA-SHEEN or its equivalent,
there is no need for the use of a DELIMER.
DO NOT USE BLEACH
• BLEACH HAS ABSOLUTELY NO CLEANING
PROPERTIES.
• BLEACH IS CORROSIVE. It can and will damage
components of the machine causing premature
wear and metal corrosion.
GENERAL PURPOSE CLEANERS
General purpose cleaners do not have the ability to re-
move milkstone. Milkstone will become a problem if not
remedied with additional products and procedures.
THE USE OF CHLORINE TEST STRIPS
“Test strips” are used to determine concentrations of
active chlorine in sanitizing solutions. To use the strips,
tear off a small portion and submerge it into the sanitizing
solution. Then, compare the color change to the color key
on the side of the test strip dispenser to determine the
approximate chlorine concentration.
The ideal concentration of chlorine needs to be 100 ppm
(as stated by the FDA).
NOTE
Follow the directions on the container for proper concentration.
D. QUARTERLY
Air Cooled
The air-cooled condenser is a copper tube and aluminum
fin type. Condensing is totally dependent upon airflow. A
plugged condenser filter, condenser, or restrictions in the
louvered panel will restrict airflow. This will lower the
capacity of the system and damage the compressor.
The condenser must be kept clean of dirt and grease. The
F112 must have a minimum of 6” (15.2 cm) of ventilation
on the right and left sides of the unit for free flow of air. The
E112 must have 3” (7.6 cm) of ventilation. Make sure the
freezer is not pulling over 100° F (37° C) air from other
equipment in the area.
The condenser and condenser filter require periodic cleaning. To clean, refer to the following procedures.
E112 Air Cooled Condenser Cleaning
A. Unscrew the knob located on the underside of the
freezer towards the front (Fig. 3-10).
There are two main factors that contribute to falling chlorine concentrations in a sanitizing solution.
1. PRODUCT USE – As the chlorine in the solution
is being used, chlorine concentrations fall.
2. TIME – As time passes, small amounts of chlorine
“evaporate” from the solution. (That is why you
can smell it.)
Sanitizing solutions should not be allowed to fall below 100
ppm chlorine. New solutions should be mixed once old
solutions become ineffective
B. DAILY
1. The exterior should be kept clean at all times to
preserve the luster of the stainless steel. A mild
alkaline cleaner is recommended. Use a soft cloth
or sponge to apply the cleaner.
C. WEEKLY
1. Check o-rings and rear seal for excessive wear
and replace if necessary.
2. Remove the drip tray by gently lifting up to
disengage from the support and pulling out. Clean
behind the drip tray and front of the freezer with a
soap solution.
Figure 3-10 E112 Condenser Filter Removal
B. Remove the filter bracket and remove the filter.
C. Visually inspect the condenser filter for dirt.
D. If the filter is dirty, vacuum or brush clean, rinse
with clean water and allow to dry before replacing
on the freezer.
NOTE
If the condenser is not kept clean, refrigeration efficiency will be lost.
14
Figure 3-11 F112 Condenser Filter Removal
F112 Air Cooled Condenser Cleaning
A. Remove the Phillips head screws from the bottom
of the right side panel, and then slide the panel
down and out.
B. To remove the condenser filter, grasp the top and
pull off. Visually inspect for dirt. If the filter is dirty,
shake or brush excess dirt off the filter and wash
in warm, soapy water. Once the filter is clean rinse
thoroughly in warm, clear water and shake dry,
taking care not to damage the filter in any way
(Fig. 3-11).
C. Visually inspect the condenser for dirt by shining
a light through the coil from the back (inside) of the
condenser.
D. If the condenser is dirty, place a wet towel over the
front (outside) of the condenser.
E. Using a vacuum, carefully clean the condenser
coil from the inside and outside of the freezer. A
stiff bristled brush may help in releasing debris
from between the condenser coils.
Water Cooled (F112 only)
The water-cooled condenser is a tube and shell type. The
condenser needs a cool, clean supply of water to properly
cool the freezer, inlet and discharge lines must be 3/8” I.D.
minimum. Make sure the freezer is receiving an unrestricted supply of cold, clean water.
E. SEMI-ANNUALLY
1. Disconnect the freezer from the power source.
2. Check drive belt for proper tension. Push belt in
with one finger, belt should deflect about 3/8".
3. Lubricate condenser fan motor with S.A.E. 20
weight oil. Three to six drops are required.
3.14 EXTENDED STORAGE
Refer to the following steps for storage of the freezer over
any long period of shutdown time:
A. Place the CLEAN-OFF-ON switch in the OFF
(middle) position.
B. Disconnect (unplug) from the electrical supply
source.
C. Clean thoroughly with a warm water detergent all
parts that come in contact with the mix. Rinse in
clean water and dry parts. Do not sanitize.
NOTE
Do not let the cleaning solution stand in the hopper
or in the freezing cylinder during the shutdown period.
D. Remove, disassemble and clean the front door,
mix inlet regulator and auger parts.
E. In a water cooled freezer, disconnect water lines
and drain water. With a flathead screwdriver, hold
the water valve open and use compressed air to
clear the lines of any remaining water.
15
16
SECTION 4
TROUBLESHOOTING
4.1 LIGHT INDICATORS
The freezer has two lights that will alert the user if a problem occurs: an ADD MIX light and a Diagnostic Light.
The ADD MIX light will flash to alert the operator to a low mix condition. It does so by monitoring the mix level in the
hopper. When the ADD MIX light is flashing, refill hopper immediately.
The Diagnostic Light will flash if an error occurs. Refer to the chart below for details.
Indication On One Blink Two Blinks Three Blinks
Torque is not
Conditions
Self
Correction
Operation
Defros t M ode
N/A N/A
Every 7 m i nut es
the auger will
run for 90
seconds.
met after 20
minutes
(22 minut es for
shake)
current with a 3 s econd pre-stir. If current
is s ensed, the freezer will ret urn t o norm al
sense c urrent wi t h another 3 second pre-
Timers Timers Off
Drive c urrent i s not sensed
The freezer at tempts to s ense drive
operation. If current i s not sens ed, t he
freezer will wait 7 mi nut es and t ry t o
stir. After the third attempt, the
compressor wi l l run o n timers.
Freezer l eft i n clean
mode for over 20
minutes
N/A
Corrective
Action
N/A
Cont act Servic e
Technician
Contac t Service Technic i an
4.2 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE REMEDY
1. S upply power to freezer.
2. Replac e or reset .
3. Turn CLEAN-OFF-ON s wi t ch t o OF F (mi ddl e)
posi t i on for 15 minut es, then restart.
4. Wait unt il autom at ic res et for freezer to s t art .
5. A ss em bl e front door in place.
1. Replac e dri ve belt.
2. Turn Consis tenc y Adj ust m ent knob c ounterclockwise.
3. Check system. (Call distributor for service)
Free z e r doe s not
run.
Freezer will not
shut off.
1. P ower to freez er is off.
2. B l own fuse or t ripped circuit .
3. Freez e-up (auger will not turn).
4. High pres sure c ut -out tripped.
5. Front door not i n place.
1. Drive belt failure.
2. Cons ist ency t em perat ure s et ting i s too
firm.
3. Refrigeration problem .
Turn CLEA N-OF F - ON
switch to OFF
(middle) position t hen
turn the switch to ON.
Product is too firm.
1. Cons ist ency t em perat ure s et ting i s too
firm.
17
1. Turn Consis tenc y Adj ust m ent knob c ounterclockwise.
4.2 TROUBLESHOOTING - CONTINUED
PROBLEM POSSIBLE CAUSE REMEDY
Product is too soft.
Product does not
dispe nse.
Drive belt slipping
or squeal ing.
Low overrun.
1. No vent spac e for free flow of c ooli ng
air.
2. A i r t em perat ure ent ering condens er is
above 100°F.
3. Condens er is dirt y.
4. Cons istenc y s ett i ng t oo soft.
5. S tabil izers in m i x are brok en down.
6. A uger i s ass em bl ed i nc orrect l y .
7. Refrigeration probl em .
1. No mi x in hopper.
2. Mix inlet regulator tube is
plugged.
3. Drive motor overload tri pped.
4. Drive belt failure.
5. Freeze-up (Auger will not turn).
1. Worn drive belt.
2. Freeze-up (Auger will not turn).
3. Not t ensioned properly
1. A uger i s ass em bl ed i nc orrect l y .
2. Mix inlet regulator missing.
3. Mix inlet regulator o-ring missing.
4. M i x i nl et regulat or air t ube bl ock ed.
5. P roduct break down.
1. A m i ni mum of 6" of vent space required (E112 3"). (See Sect ion 2)
2. Change loc ation or di rec t hot air away from
freezer.
3. Clean. (See S ect i on 3)
4. Turn Consis tenc y A dj us tm ent knob c l ock wise.
5. Remove mix, c l ean, saniti z e and freeze down
with fresh m i x.
6. Remove mix, clean, reassemble, sanitize and
freeze down.
7. Check system. (Call distributor for service)
1. Fi l l hopper wit h m i x.
2. Unplug, usi ng s m al l s ani tized brus h.
3. Wai t for autom at i c res et. (If condit i on
continues, c al l di st ributor for service. )
4. Replac e dri ve belt.
5. Turn CLEAN-OFF-ON switch to OFF (middle)
posi t i on for 15 minut es, then res t art .
1. Replac e dri ve belt.
2. Turn CLEAN-OFF-ON switch to OFF (middle)
posi t i on for 15 minut es, then res t art .
3. Adjust belt tension
1. Remove mix, c l ean, saniti z e, and freeze down
with fresh m i x.
2. Replac e mix inl et regul at or.
3. Replac e mix inl et regul at or o-ring.
4. Clean wit h s anit i z ed brus h.
5. Fi l l freezer with fresh produc t .
Rear auger seal
leaks.
Front door lea ks.
1. Out si de s urfac e of rear auger seal is
lubricated.
2. Rear s eal m i ss i ng or damaged.
3. S eal o-ring m i s si ng, dam aged or
installed incorrectly.
4. Worn or s cratched auger s haft.
1. Front door knobs are loos e.
2. S pi got part s are not lubri cat ed.
3. Chipped or worn spi got o-rings.
4. O-rings or s pi got i ns tal led wrong.
5. Inner spi got hol e in front door nick ed or
scratched.
18
1. Clean lubri cant from out s i de of rear seal ,
lubric ate inside of s eal and reins tall .
2. Chec k or replac e.
3. Chec k. or replac e.
4. Replac e auger shaft.
1. Tighten knobs .
2. S ee S ect i on 3.
3. Replac e o-ri ngs .
4. Remove spigot and chec k o-ring.
5. Replac e front door.
5.1 DECALS AND LUBRICATION
Part Description E112 F112
208135 Brush - 4" X 8" X 16" (Barrel) 1 1
208380 Brush - 1/4" X 3" X 14" 1 1
208401 Brush - 1" X 3" X 10" 1 1
324105 Decal - Caution Electrical Shock 1 1
324106 Decal - Caution Electrical Wiring Materials 1 1
324107 Decal - Caution Hazardous Moving Parts 1 1
324141 Decal - Caution Rotating Blades 1 1
324208 Decal - Attention Refrigerant Leak Check 1 1
324393 Decal - Stoelting Swirl Logo 1 1
324509 Decal - Cleaning Instructions 1 1
324548 Decal - Adequate Ventilation 6" 1
324566 Decal - Wired According To 1 1
324584 Decal - Adequate Ventilation 3" 1
324686 Decal - Danger Automatic Start 1 1
324804 Decal - Domed Stoelting Swirl (Header Panel) 1 1
324852 Decal - Clean Condenser Filter 1
324853 Decal - Warmer / Colder 1 1
508048 Lubricant - Spline (2 oz Squeeze Tube) 1 1
508135 Petrol Gel - 4 oz Tube 1 1
SECTION 5
REPLACEMENT PARTS
Quantity
19
5.2 AUGER SHAFT AND FACEPLATE PARTS
624678
666786
F112 - 2187225
E112 - 2187059
2183444
F112 - 2183751
E112 - 2183854
F112 - 2183752
E112 - 2183841
NOTE
The part numbers referenced on this page do
not include all versions of the E1 12 and F1 12.
Refer to page 21 to view the complete listing.
630053
2183739
624644
624645
2183447
2183099
336551
625310
624545
570196
2187188
482019
20
5.2 AUGER SHAFT AND FACEPLATE PARTS - CONTINUED
Quantity
Part Description E112 F112
162165 Blade - Scraper (Ser. #22768 - #23376) 2
336546 Door - Front (Ser. #0 - #23494) 1
336551 Door - Front 1 1
482019 Knob - Front Door (Black) 4 4
570196 Pin - Cotterless Clevis (Front Door) 1 1
624545-5 O-Ring - Stator Bar (5 Pack) 1 1
624644-5 O-Ring - Spigot Body (Bottom) (5 Pack) 1 1
625310 Quad-Ring - Front Door - Black 1 1
630053 Rod - Torque Actuator 1 1
666786 Seal - Rear Auger - Black 1 1
2183099 Breaker Bar - Spigot Body 1 1
2183100 Blade - Scraper (E112 - Ser. #0 - #22767) 2
2183444 Bushing - Stator Support (Rear) 1 1
2183445 Stator Bar (E112 - Ser. #0 - #23197) 1
2183446 Spigot Body (E112 - Ser. #0 - #23197) 1
2183447 Handle Only - Spigot 1 1
2183448 Rod Actuator - Torque (E112 - Ser. #0 - #22767) 1
2183449 Bushing - Front Auger Support 1
2183645 Rod Actuator - Spigot (E112 - Ser. #0 - #22767) 1
2183739 Spigot Body 1 1
2183751 Blade - Scraper 1
2183841 Stator Bar (E112 - Ser. #23198 Plus) 1
2183854 Blade - Scraper (E112 - Ser. #23377 Plus) 1
2187059 Auger Shaft 1
2187188 Bushing - Front Auger Support 1
2187189 Stator Bar 1
624645-5 O-Ring - Spigot Body (Top) (5 Pack) 1 1
624678-5 O-Ring - Rear Seal - Black (5 Pack) 1 1
2187225 Auger Shaft 1
21
5.3 HOPPER PARTS
E112 - 2183642
F112 - 2183721
624607
314466
695706
695707
695714
417006
744281
744254
Quantity
Part Description E112 F112
314466 Cover - Hopper 1 1
417006 Grid - Drip Tray (Metal) 1 1
624607-5 O-Ring - Mix Inlet (5 Pack) 2 2
695706 Spring - Consistency Adjustment (Green) 1
695707 Spring - Consistency Adjustment (Yellow) 1 (shake only) 1
695714 Spring - Consistency Adjustment (Red) 1 (shake only)
744254 Tray - Drip 1 1
744273 Tray - Drip (E112 - Ser. #0 - #24586) 1
744281 Tray - Drain (Front) 1 1
744601 Tray - Drain (Rear) 1
1183955 O-Ring Kit 1
2183642 Mix Inlet Assembly 1
2183721 Mix Inlet Assembly 1
22
5.4 AUTOFILL OPTIONS
The E112 and F112 freezers can easily be configured to
use an Autofill System. The Autofill System provides a
constant supply of non-dairy mix to the freezer.
AUTOFILL KIT
An autofill kit is needed to use an Autofill System. The kit
includes a solenoid, tubing, and a new hopper cover (the
F112 also includes a transformer). See below for the
Autofill Kit part numbers.
AUTOFILL SYSTEMS
There are two Autofill Systems available: the Fill-O-Matic
II and the Fill-O-Matic III. See below for details on the
Autofill Systems.
Fill-O-Matic II
The Fill-O-Matic II is powered through an electrical outlet
and pumps up to 60 gallons per hour.
Fill-O-Matic III
The Fill-O-Matic III is powered by gas and pumps up to 45
gallons per hour.
Fill-O-Matic II & Fill-O-Matic III
Part Num be r s
Usage
Dimensions
Electrical
Mi x St or age
Cl ea n Proces s
Output
Part Num be r s
Usage
Dimensions
Electrical
Mi x St or age
Cl ea n Proces s
Output
Fill-O-Matic II
Aut ofill System: 4177349
E112 Autofill Kit: 2183807
F112 Autof ill Kit: 2187101
For use with n on-potentiall y hazardous foo d substan c es ; non-d airy
L 11-1/2" x W 11-1/2" x H 32- 1/2"
115VAC 60Hz
55A power cord pr ovided
15 gal l o n plastic tan k
Removable strain er allows for easy cleanin g
Pum ps u p t o 60 gal l ons per h ou r
Fill-O-Matic III
Aut ofill System: 4177370
E112 Autofill Kit: 2183807
F112 Autof ill Kit: 2187101
For use with n on-potentiall y hazardous foo d substan c es ; non-d airy
L 11-1/2" x W 11-1/2" x H 27- 1/2"
No el ect rical conn ection s r equired
Pow ered by CO
Clean -in - pl ace by pum pin g sol ution throu gh h oses
Pum ps u p t o 45 gal l ons per h ou r
23
, N itrogen or compressed air
2
15 gal l o n plastic tan k
24
WARRANTY
SOFT SERVE / SHAKE FREEZERS
1. Scope:
Stoelting, LLC warrants to the first user (the “Buyer”) that the freezer cylinders, hoppers, compressors, drive motors,
speed reducers, augers and auger flights of Stoelting soft serve / shake freezers will be free from defects in materials
and workmanship under normal use and proper maintenance appearing within five (5) years, and that all other
components of such equipment manufactured by Stoelting will be free from defects in material and workmanship
under normal use and proper maintenance appearing within twelve (12) months after the date that such equipment is
originally installed.
2.
Disclaimer of Other Warranties:
THIS W ARRANTY IS EXCLUSIVE; AND STOEL TING HEREBY DISCLAIMS ANY IMPLIED W ARRANTY OF MERCHANT ABILITY OR FITNESS FOR P ARTICULAR PURPOSE.
3.
Remedies:
Stoelting’s sole obligations, and Buyer’s sole remedies, for any breach of this warranty shall be the repair or (at
Stoelting’s option) replacement of the affected component at Stoelting’s plant in Kiel, Wisconsin, or (again, at
Stoelting’ s option) refund of the purchase price of the affected equipment, and, during the first twelve (12) months of
the warranty period, deinstallation/reinstallation of the affected component from/into the equipment. Those obligations/remedies are subject to the conditions that Buyer (a) signs and returns to Stoelting, upon installation, the
Checklist/Warranty Registration Card for the affected equipment, (b) gives Stoelting prompt written notice of any
claimed breach of warranty within the applicable warranty period, and (c) delivers the affected equipment to Stoelting
or its designated service location, in its original packaging/crating, also within that period. Buyer shall bear the cost
and risk of shipping to and from Stoelting’s plant or designated service location.
4.
Exclusions and Limitations:
This warranty does not extend to parts, sometimes called “wear parts”, which are generally expected to deteriorate
and to require replacement as equipment is used, including as examples but not intended to be limited to o-rings,
auger seals, auger support bushings and drive belts. All such parts are sold
AS IS.
Further, S toelting shall not be responsible to provide any remedy under this warranty with respect to any component
that fails by reason of negligence, abnormal use, misuse or abuse, use with parts or equipment not manufactured or
supplied by Stoelting, or damage in transit.
THE REMEDIES SET FORTH IN THIS W ARRANTY SHALL BE THE SOLE LIABILITY STOEL TING
AND THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO EQUIPMENT SUPPLIED BY
STOEL TING; AND IN NO EVENT SHALL ST OEL TING BE LIABLE FOR ANY INCIDENT AL OR
CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH OF W ARRANTY OR OTHER CONTRACT
BREACH, NEGLIGENCE OR OTHER TOR T, OR ON ANY STRICT LIABILITY THEORY .
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