This manual provides basic information about the machine. Instructions and suggestions are
given covering its operation and care.
The illustrations and specifi cations are not binding in detail. We reserve the right to make
changes to the machine without notice, and without incurring any obligation to modify or provide new parts for machines built prior to date of change.
DO NOT ATTEMPT to operate the machine until instructions and safety precautions in this
manual are read completely and are thoroughly understood. If problems develop or questions
arise in connection with installation, operation, or servicing of the machine, contact Stoelting.
stoeltingfoodservice.com
Stoelting Foodservice Equipment
502 Highway 67
Kiel, WI 53042-1600
U.S.A.
Read and understand the entire manual before
operating or maintaining Stoelting equipment.
This manual provides the operator with information
for the safe operation and maintenance of Stoelting
equipment. As with any machine, there are hazards
associated with their operation. For this reason safety
is emphasized throughout the manual. To highlight
specifi c safety information, the following safety defi ni-
tions are provided to assist the reader.
The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols, and
their explanations, deserve your careful attention
and understanding. The safety warnings do not by
themselves eliminate any danger. The instructions
or warnings they give are not substitutes for proper
accident prevention measures.
If you need to replace a part, use genuine Stoelting
parts with the correct part number or an equivalent
part. We strongly recommend that you do not use
replacement parts of inferior quality.
Safety Alert Symbol:
This symbol Indicates danger, warning or caution.
Attention is required in order to avoid serious personal injury. The message that follows the symbol
contains important information about safety.
Signal Word:
Signal words are distinctive words used throughout
this manual that alert the reader to the existence and
relative degree of a hazard.
WARNING
The signal word “WARNING” indicates a potentially
hazardous situation, which, if not avoided, may result
in death or serious injury and equipment/property
damage.
CAUTION
The signal word “CAUTION” indicates a potentially
hazardous situation, which, if not avoided, may result
in minor or moderate injury and equipment/property
damage.
CAUTION
The signal word “CAUTION” not preceded by the
safety alert symbol indicates a potentially hazardous
situation, which, if not avoided, may result in equipment/property damage.
NOTE (or NOTICE)
The signal word “NOTICE” indicates information or
procedures that relate directly or indirectly to the
safety of personnel or equipment/property.
The Stoelting E111 & F111 counter machines are gravity
fed. The machines are equipped with fully automatic controls to provide a uniform product. The machines are
designed to operate with almost any type of commercial
soft serve or non-dairy mix available, including ice milk, ice
cream, yogurt, and frozen dietary desserts. This manual is
designed to assist qualified service personnel and operators in the installation, operation and maintenance of the
Stoelting E111 & F111 gravity machines.
Hpr Off13 minu tes13 minu tes
Hpr O n60 seconds60 secon ds
* CutOut value needs to be adjusted to product requirements.
2
1.3 MODES OF NORMAL OPERATION
Following are details of the operational modes of the
IntelliTec control.
NOTE:
The preset amounts, times, and temperatures listed
below are references to actual settings on the
IntelliTec control. Refer to Table 1-1 on page 7 for
details on each setting.
A. Initial status
When the Main Freezer Power is placed in the ON position,
the machine will start in the “Sleep 1 Mode". The display will
read "Sleep 1 Mode". The control will eventually move into
the “Sleep 2” mode if the PUSH TO FREEZE button is not
pressed. When the PUSH TO FREEZE button is pressed
the control will move to the “Serve Mode”.
B. Serve Mode
When the PUSH TO FREEZE button is pressed or a spigot
handle is pulled, the “Serve Mode” begins. The drive motor
starts, and after a 3 second delay, the compressor starts.
The display reads “FREEZING” on the top line and a bar on
the bottom line increases with product consistency. A
toroid on the IntelliTec control senses increasing drive
motor amperage as the product comes to consistency in
the freezing cylinder. When the control senses the product
is at 75% of consistency, the display will read "SERVE",
the amber LED will go out, and the green LED will flash. At
this time, product can be served from the machine. The
drive motor and compressor will continue to run until the
toroid reads a preset value (CutOut amps). When the toroid
reads the CutOut amps on the drive motor, the compressor
turns off and the green LED will remain lit. After a 3 second
delay, the drive motor turns off. The product in the freezing
cylinder is now at serving temperature and consistency and
the green LED will remain lit.
After product is at consistency, the IntelliTec control
continuously monitors refrigerant temperature through a
thermistor mounted on the side of the freezing cylinder.
When the temperature increases to a preset amount (Cut
In T), a 3-second drive motor pre-stir analyzes product
consistency. The pre-stir check is also performed each
time the spigot handle is opened. This check prevents overfreezing of product, especially during frequent, small volume draws. If the product requires a freezing cycle, the
control will start the cycle.
During the “Serve Mode”, a stir cycle starts. This cycle is
independent of the freezing cycle and is based on preset
times (Stir On and Stir Off). The stir cycle prevents product
separation. If a freezing cycle is initiated, the timer is reset.
In addition to the "Serve Mode" freezing cycle, there is a
freezing cycle based on a preset time (DftOffTime). If this
time is attained without a freezing cycle, the control will
automatically start a freezing cycle. If a freezing cycle is
initiated, the timer is reset
Figure 1-3 Serve Mode
The machine will remain in “Serve Mode” until the cycle
count setting is attained. The cycle count is the number of
active freezing cycles and is based on a preset value
(Cycles). Once the cycle count has been reached without
user interruption, the control will move into the "Standby
Mode".
If the PUSH TO FREEZE button is pressed or a spigot
handle is pulled, the cycle count is reset and the control will
move to the beginning of the "Serve Mode". Refer to Figure
1-3 for a graphical representation of the "Serve Mode".
C. Standby Mode
If no product has been drawn from the spigot and the preset
number of active freezing cycles is met, the control moves
into the “Standby Mode”. In "Standby Mode", the freezing
cycle is based on preset timers (On Time and Off Time), and
prevents ice crystals from building up in the product.
Because the product remains partially frozen, it can quickly
return to servable consistency when the PUSH TO FREEZE
button is pressed.
During “Standby Mode”, the stir cycle runs. This cycle is
based on preset, timed intervals (Stir On and Stir Off) and
prevents product separation.
Figure 1-4 Standby Mode
3
The "Standby Mode" maintains product quality during slow
times, while minimizing reactivation time. This mode lasts
for a preset time (Stb Time). Once this time has been
reached without user interruption, the control moves into
the "Sleep 1 Mode". Refer to Figure 1-4 for a graphical
representation of the "Standby Mode".
If a spigot is opened or the PUSH TO FREEZE button is
pressed, the control will move to “Serve Mode”. Product in
the front of the freezing cylinders may or may not be at
consistency. The state of the product is dependant on a
number of variables but will come to consistency quickly.
D. Sleep 1 Mode
After the “Standby Mode” time has expired without user
interruption, the control will move into the “Sleep 1 Mode”.
During the "Sleep 1 Mode", the stir cycle is handled by
preset timers (Sl1DrvOn and Sl1DrOff), and allows product
to melt to a liquid state by using agitation cycles without
any flow of refrigerant. Although the product temperature
never increases above 41°F, the product thaws rapidly
which minimizes product breakdown. The control will stay
in the “Sleep 1 Mode” until sensing a preset temperature
(Sl2CutIn). When this temperature has been reached
without user interruption, the control will move to the "Sleep
2 Mode". Refer to Figure 1-5 for a graphical representation
of the "Sleep 1 Mode".
Figure 1-5 Sleep 1 Mode
If a spigot is opened or the PUSH TO FREEZE button is
pressed, the control will move to “Serve Mode”. If the spigot
is opened in "Sleep 1 Mode", the product will not be at
consistency. The operator must wait until the first "Serve
Mode" freezing cycle has completed to serve product.
E. Sleep 2 Mode
The “Sleep 2 Mode” maintains the freezing cylinder temperature between two preset values (Sl2CutIn and Sl2CtOut).
During the “Sleep 2 Mode”, the stir cycle runs. This cycle
is based on preset, timed intervals (Stir On and Stir Off) and
prevents product separation. The "Sleep 2 Mode" is often
referred to by customers as the “night mode” and the
machine will stay in this mode until a spigot is opened or
the PUSH TO FREEZE button is pressed. When this
Figure 1-6 Sleep 2 Mode
occurs, the control will move to “Serve Mode”. If the spigot
is opened at this time, the product will be liquid. The
operator must wait until the first "Serve Mode" freezing
cycle has completed to serve product. Refer to Figure 1-6
for a graphical representation of the "Sleep 2 Mode".
F. IntelliTec Restart
If a hard error occurs (refer the hard error list below), the
IntelliTec control will wait 5 minutes then attempt to clear
the error by restarting itself. The control will count each
restart attempt. The restart count will reset if the PUSH TO
FREEZE button is pressed, the spigot is pulled, or the
Freezing Cylinder OFF/ON switch is placed in the OFF
position.
The following are considered hard errors:
ERROR CODE MALFUNCTION
2High Torque
3Run Time
4Clean
7Drive Motor
9High Pressure Cutout
When a restart occurs, the second line of the display will
read "Restart" and the backlight will blink. This will occur
regardless of the system mode.
G. Sleep 3 Mode
If a high torque, run time, or drive motor error condition
occurs on the third restart attempt, the control will move to
the "Sleep 3 Mode".
In "Sleep 3 Mode" freezing cylinder refrigeration will run for
4 seconds every 10 minutes. This ensures the product
temperature never increases above 40°F. The stir cycle
and the auger do not run during "Sleep 3 Mode".
The control will exit "Sleep 3 Mode" if the PUSH TO
FREEZE button is pressed, the spigot is pulled, or the
Freezing Cylinder OFF/ON switch is placed in the OFF
position.
4
H. Clean Mode
When the CLEAN button is pressed, freezing cylinder
refrigeration stops, the drive motor starts and will run for
20 minutes, and a 5 minute countdown timer is displayed.
After the time has elapsed, an optional audible alarm will
sound if this accessory has been installed. The audible
alarm is a reminder for the operator to end the "Clean
Mode" when cleaning is completed.
If the machine is kept in "Clean Mode" for more than 20
minutes, the auger drive motor stops and an error code
(E4) is displayed on the display panel. The error code
prevents damage to the machine that could occur during
an extended clean mode (Refer to Section 8 - Troubleshooting for details). To clear this error, place the Freezing Cylinder Off/On switch in the OFF position and back
in the ON position. If the machine is still being cleaned,
pushing the CLEAN button will reset the timer and restart
the "Clean Mode".
1.4 MIX LEVEL INDICATORS
The hoppers are equipped with a sensor that monitors mix
level. When the mix level drops below the sensor probe,
the lower line of the display will read "Low Mix" and the
display will flash. To clear the "Low Mix" error, add mix to
the hopper.
A. Serve and Standby Mode
In the event of a temperature sensor failure on a freezing
cylinder, the IntelliTec control will function in two modes,
"Serve Mode" and "Standby Mode". When the product is at
consistency in "Serve Mode", the IntelliTec control uses a
timer instead of the sensor and will not start another
freezing cycle until a preset value (DftOffTme) is met.
The control will monitor product after it is at consistency,
activating the stir cycle and counting the number of cycles.
When the cycle count is reached, the control will move to
"Standby Mode".
The "Standby Mode" is the same as in normal operation
with the exception of when the preset time (Stb Time) is
met, the control moves back into the "Serve Mode". Refer
to Figure 1-7 for details.
1.5 HOPPER REFRIGERATION
The IntelliTec control is programmed to handle refrigeration of the hopper independently from the freezing cylinder. The control maintains hopper temperature between
two preset values (HprCutIn and HprCtOut).
The hopper refrigeration cycle starts when the temperature of either hopper reaches the HprCutIn value and stops
when hopper reaches the HprCutOut value.
In addition to this refrigeration cycle, hopper refrigeration
may start when the freezing cycle starts. This reduces
compressor cycles which preserves compressor life.
Hopper refrigeration will start if the hopper temperature is
above a preset value (HprOffst + HprCtOut). This value is
always between HprCutIn and HprCtOut. Refrigeration of
the hopper will continue until the HprCtOut is reached or
until the freezing cycle is completed in the freezing
cylinder.
The refrigeration cycle will run for a maximum of 4
minutes. After 4 minutes, the refrigeration cycle will stop
for a minimum of 3 minutes. At the expiration of 3 minutes,
the control will check product temperature. If product
temperature is at or above HprCutIn, another refrigeration
cycle will start.
1.6 OPERATION DURING SENSOR FAILURE
The IntelliTec control is designed to allow the machine to
continue to function if a temperature sensor failure occurs. If a sensor fails, the display will show the error and
the control will run the machine on timers for the freezing
cycle or hopper refrigeration. This allows the operator to
continue to serve product from the machine until proper
servicing can be completed.
Figure 1-7 Serve Mode (Sensor Failure)
In the event a hopper temperature sensor fails, the control
will use the temperature of the other hopper to control the
refrigeration cycle.
If both temperature sensors fail, the refrigeration cycle is
managed by preset times (Hpr On and Hpr Off). This
refrigeration cycle is independent of the freezing cycle.
1.7 MOTOR PROFILE CUTOUT
COMPENSATION
The IntelliTec control is programmed to automatically
function at a range of supply voltages. This feature provides
the advantage of having product maintained at a specific
temperature and consistency irrespective of the supply
voltage. A motor profile curve is programmed on the
IntelliTec control and provides a relationship between the
supply voltage and drive motor cutout amperage. Depending on the supply voltage, the control varies cutout amperage according to the motor profile. This feature is automatic
and does not need any configuring.
5
IntelliTec Control Setting Specificat ions
Basic Menu
Adva nced Menu
DISPLAYE111F111MODEDEFINITION
CutOut**S erveA m p draw s et ting for cut out
Cut In T18°F21°FS erveTemperature s et ting for cut i n
Cycles2020ServeFreezing cycles before going into Standby M ode
St i r On15 sec15 secServeStir-only on time
St i r Off300 s ec 300 secS erveS tir-only off tim e
DISPLAYE111F111MODEDEFINITION
On Time15 sec15 secSt andbyFreez ing cycle "on” time (runs on timers only)
Off Time450 s ec 450 secS t andbyFreez ing cycle “off” time
St b Time120 min 120 minStandbyTotal t i m e i n mode
Sl1DrvOn120 sec 120 secS l eep 1Drive mot or “on” ti m er
Sl1DrOff180 sec 180 s ecSleep 1Drive mot or “off” timer
Sl 2Cut In33°F33° FSleep 2Cut in t em perat ure
Sl2Ct Out30. 5°F30.5°FSleep 2Cut out tem perat ure
DftOffTm540 sec 600 s ecNo Sens orDefault “off” time. Used i n c ase of sens or failure
Stor age M enu
* The CutOut value needs to be adj us ted to produc t requirement s . Refer to the 2183150 - S pec i f i cati on S heet for E111
IntelliTec Control or t he 1183229 - S pec i fic at i on S heet for F111 I ntelliTec Control l ocated in the plas t i c pouch behi nd t he l eft
si de panel.
DISPLAYMODEDEFINITION
RefrigerAllS et t o None, 1 Hopper, 2 Hopper, or Cabinet
HprCutInAllRefrigerated c ab cut in temperat ure
HprCtOutAllRefrigerated c ab cut out t em perature
Hpr OffNo SensorDefault “off” time. Used i n cas e of sensor failure
Hpr OnNo S ensorDefault “on” ti m e. Us ed i n c ase of sens or failure
E111 & F111
1 Hopper
34°F
32°F
13 min
60 sec
6
SECTION 2
INSTALLATION INSTRUCTIONS
2.1 SAFETY PRECAUTIONS
Do not attempt to operate the machine until the safety
precautions and operating instructions in this manual are
read completely and are thoroughly understood.
Take notice of all warning labels on the machine. The labels
have been put there to help maintain a safe working
environment. The labels have been designed to withstand
washing and cleaning. All labels must remain legible for the
life of the machine. Labels should be checked periodically
to be sure they can be recognized as warning labels.
If danger, warning or caution labels are needed, indicate
the part number, type of label, location of label, and quantity
required along with your address and mail to:
STOELTING
ATTENTION: Customer Service
502 Hwy. 67
Kiel, Wisconsin 53042
Figure 2-1 Warning Label Locations
7
2.2 SHIPMENT AND TRANSIT
The machine has been assembled, operated and inspected
at the factory. Upon arrival at the final destination, the
complete machine must be checked for any damage which
may have occurred during transit.
With the method of packaging used, the machine should
arrive in excellent condition. THE CARRIER IS RESPONSIBLE FOR ALL DAMAGE IN TRANSIT, WHETHER VISIBLE OR CONCEALED. Do not pay the freight bill until the
machine has been checked for damage. Have the carrier
note any visible damage on the freight bill. If concealed
damage and/or shortage is found later, advise the carrier
within 10 days and request inspection. The customer must
place claim for damages and/or shortages in shipment with
the carrier. Stoelting cannot make any claims against the
carrier.
2.3 MACHINE INSTALLATION
Installation of the machine involves moving the machine
close to its permanent location, removing all crating,
setting in place, assembling parts, and cleaning.
A.Uncrate the machine.
B.Accurate leveling is necessary for correct drainage
of the freezing cylinder and to insure correct
overrun. Place a bubble level on top of the machine
at each corner to check for level condition. If
adjustment is necessary, level the machine by
turning the bottom part of each leg in or out. Then
separate machine base gasket and install with
seam to the back and angle to the top.
C.If the machine is equipped with an air cooled
condenser, correct ventilation is required. The right
side of the machine is the air intake and left side
discharge. Both sides must have 3" clearance the
top requires 10" of clearance.
CAUTION
D.Place the OFF-ON switch in the OFF position.
E.Connect the power cord to the proper power
supply. Check the nameplate on your machine for
proper supply. The unit must be connected to a
properly grounded receptacle. The electrical cord
furnished as part of the machine has a three prong
grounding type plug (Fig. 2-3). The use of an
extension cord is not recommended, if necessary
use one with a size 12 gauge or heavier with ground
wire. Do not use an adapter to get around grounding
requirement.
208/230V
115V
20 Amp
Figure 2-3 Electrical Plug
WARNING
Do not alter or deform electrical plug in any way.
Altering the plug to fit into an outlet of different configuration may cause fire, risk of electrical shock,
product damage and will void warranty .
F.Install the drip tray, drain tray, hopper cover and
other miscellaneous parts on the machine.
15 Amp
Failure to provide adequate ventilation will void warranty.
Figure 2-2 Space and Ventilation Requirements
8
SECTION 3
INITIAL SETUP AND OPERATION
3.1 OPERATOR’S SAFETY PRECAUTIONS
SAFE OPERATION IS NO ACCIDENT; observe these
rules:
A.Know the machine. Read and understand the
Operating Instructions.
B.Notice all warning labels on the machine.
C.Wear proper clothing. Avoid loose fitting garments,
and remove watches, rings or jewelry that could
cause a serious accident.
D.Maintain a clean work area. Avoid accidents by
cleaning up the area and keeping it clean.
E.Stay alert at all times. Know which switch, push
button or control you are about to use and what
effect it is going to have.
F.Disconnect electrical cord for maintenance. Never
attempt to repair or perform maintenance on the
machine until the main electrical power has been
disconnected.
G.Do not operate under unsafe operating conditions.
Never operate the machine if unusual or excessive
noise or vibration occurs.
3.2 OPERATING CONTROLS AND
INDICATORS
Before operating the machine, it is required that the
operator know the function of each operating control. Refer
to Figure 3-1 for the location of the operating controls on the
machine.
WARNING
High voltage will shock, burn or cause death. The
OFF-ON switch must be placed in the OFF position
prior to disassembling for cleaning or servicing. Do
not operate machine with cabinet panels removed.
A.Spigot Switch
The spigot switch will automatically actuate the
auger drive and refrigeration systems when the
spigot is opened to dispense product. When the
spigot is closed, the drive motor and compressor
will remain “on” until the product in the barrel
reaches the proper consistency.
Main Power OFF-ON
Dispense Rate Adjustor
IntelliT ec Control
(See Figure 3-2)
Figure 3-1 E11 1 & F1 1 1 Controls
9
B.Main Freezer Power OFF-ON Switch
The Main Freezer Power OFF-ON switch is a two
position toggle switch used to supply power to the
control circuit. When the switch is in the OFF
position, power will not be supplied to the control
board or refrigeration system. When the switch is
in the ON position, the machine will operate in the
freezing mode or cleaning mode. The machine will
be in the sleep mode until a switch is activated.
C.PUSH TO FREEZE Button
The PUSH TO FREEZE button is used to initiate
the serve mode. To start the machine, place the
Main Freezer Power OFF-ON switch in the ON
position and press the PUSH TO FREEZE button.
NOTE
After the drive motor starts, there is a 3 second delay before the compressor starts.
D.LEDs
The membrane switch features two lights; a green
LED and an amber LED. The green LED is lit during
serve mode. During freeze down, the green LED is
not lit. When product consistency approaches
75% in the freezing cylinder, the green LED flashes.
The amber LED is lit during all other modes. In the
event of an error or when the freezing cylinder is off,
both LEDs will alternatively flash.
NOTE
If the machine shuts off, and alternating green and
amber lights are flashing, the machine is in an error
condition. If the LCD displays an error, turn the Main
Freezer Power OFF-ON switch to the OFF position,
correct the problem (Refer to Troubleshooting in
Section 4) and turn the machine back on.
E.CLEAN Button
The CLEAN button will stop all refrigeration and
start auger rotation. A CLEAN message will display
on the LCD screen and a 5 minute timer begins. To
exit the CLEAN mode, press the CLEAN button
again. If the machine is left in CLEAN for more than
20 minutes, it will go into an error to prevent
damage to the freezing cylinder. When this error
occurs, refrigeration will start to prevent mix
spoilage. To reset, place the Main Freezer Power
OFF-ON switch in the OFF position and back in the
ON position.
F.Mix Low Light Indicator
The MIX LOW message will appear on the LCD
display to alert the operator to a low mix condition.
The message will display when there is
approximately one gallon of mix left in the hopper.
When the MIX LOW message is displayed, refill
hopper immediately.
NOTE
Failure to refill hopper immediately may result in
operational problems.
G.Dispense Rate Adjustor
The dispense rate adjuster limits the opening of the
spigot. To adjust product dispense rate, turn the
adjusting knob clockwise for slower flow and
counterclockwise for faster flow. It takes at least
five complete turns of the adjusting knob to make
a noticeable difference in the dispense rate.
H.Front Door Safety Switch
The front door safety switch prevents the auger
from turning when the front door is removed. The
switch is open when the door is not in place and
closed when the door is properly installed.
I.Manu Navigation Buttons
The Menu Navigation Buttons allow the user to
display information regarding the machine's status
of operation as well as adjust product consistency.
Selection Button (SEL) The SEL button is not
functional in the normal operation mode. This
button is only used by service technicians for
machine calibration.
Set Button (SET) Pressing this button will save a
change made to the product consistency setting.
Refer to Section 3-15 for consistency adjustment
procedures.
Left Arrow Button (⇐) Pressing any button on the
control panel will automatically illuminate the
display. The backlight will turn off several seconds
after use. To keep the display constantly lit, press
and hold the left (⇐) button for five seconds. The
backlight function can be reset to normal operation
in the same manner.
Up Arrow Button (⇑) Pressing this button will
change the value of the product consistency. Refer
to Section 3-15 for consistency adjustment
procedures.
Push to Freeze
Green Light
Amber Light
Clean Switch
SEL Button
SET Button
Left Arrow Button
Up Arrow Button
Figure 3-2 IntelliT ec Control
10
3.3 IMPORTANT INFORMATION REGARDING
CLEANING AND SANITIZING
Soft serve and shake machines require special consideration when it comes to food safety and proper cleaning and
sanitizing.
The following information specifically covers issues for
cleaning and sanitizing frozen dessert machines. This
information is meant to supplement a comprehensive food
safety program.
Soil Materials Associated with Frozen Dessert Machines
MILKFAT/BUTTERFAT – As components of ice-cream/
frozen custard mix, these soils will accumulate on the
interior surfaces of the machine and its parts. Fats are
difficult to remove and help attribute to milkstone buildup.
MILKSTONE – Is a white/gray film that forms on equipment
and utensils that are exposed to dairy products. These films
will accumulate slowly on surfaces because of ineffective
cleaning, use of hard water, or both. Milkstone is usually a
porous deposit, which will harbor microbial contaminants
and eventually defy sanitizing efforts.
Once milkstone has formed, it is very difficult to remove.
Without using the correct product and procedure, it is
nearly impossible to remove a thick layer of milkstone.
(NOTE: general-purpose cleaners DO NOT remove
milkstone.) This can lead to high bacteria counts and a food
safety dilemma.
IT IS BEST TO CONTROL MILKSTONE ON A DAILY
BASIS BEFORE IT CAN BECOME A SIGNIFICANT FOOD
SAFETY PROBLEM.
In addition to food safety, milkstone can cause premature
wear to machine parts, which can add to costs for replacement parts or possibly more expensive repairs if worn
machine parts are not replaced once they have become
excessively worn.
Important Differences Between Cleaning and
Sanitizing
CLEANING vs. SANITIZING
It is important to distinguish between cleaning and sanitiz-
ing. Although these terms may sound synonymous, they
are not. BOTH are required for adequate food safety and
proper machine maintenance.
CLEANING
•Is the removal of soil materials from a surface.
•Is a prerequisite for effective sanitizing.
NOTE
An UNCLEAN surface will harbor bacteria that can
defy sanitizing efforts.
Bacteria can develop and resist sanitizing efforts within a
layer of soil material (milkstone). Thorough cleaning procedures that involve milkstone removal are critical for operators of frozen dessert machines.
SANITIZING
•Kills bacteria.
•Can be effective on clean surfaces only.
NOTE
Using a SANITIZER on an unclean surface will not
guarantee a clean and safe frozen dessert machine.
Proper Daily Maintenance:
The Only Way to Assure Food Safety and Product Quality
Proper daily maintenance can involve a wide variety of
products and procedures. Overall, the products and procedures fall into three separate categories. (Please note that
this is a brief overview intended for informational purposes
only.)
1.CLEANING – This involves draining mix from the
freezing cylinder and rinsing the machine with
water. Next, a cleaner is run through the machine.
Then, the machine is disassembled and removable
parts are taken to the sink for cleaning.
2.MILKSTONE REMOVAL – Since most cleaners
do not have the ability to remove milkstone, the use
of a delimer becomes necessary. Although this
procedure may not be needed on a daily basis, it
will usually follow the cleaning procedure. It requires
letting a delimer solution soak in the machine for an
extended period. Individual parts are also soaked
in a deliming solution for an extended period of time
(more about delimers in Additional Information).
3.SANITIZING – After the machine has been cleaned
and contains no milkstone, the machine is
reassembled. Then a FDA-approved sanitizing
solution is run through the machine to kill bacteria.
The machine is then ready for food preparation.
As a recommended cleaner and sanitizer for your frozen
dessert machine, STERA-SHEEN has proven to be one of
the best daily maintenance products for:
•CLEANING – Thorough removal of all solids
including butterfat and milk fat.
•MILKSTONE REMOVAL – Complete removal of
milkstone.
•SANITIZING – FDA-approved no rinse sanitizer for
food contact surfaces.
Additional Information
THE USE OF DELIMERS
A delimer is a strong acid that has the ability to dissolve
milkstone. This type of chemical may become necessary
once high levels of milkstone have developed. While these
products are very effective for removing HIGH levels of
milkstone, they are not ideal for two reasons:
1.PRODUCT SAFETY – Strong acids are dangerous
chemicals. Carefully follow safety instructions
provided with delimer products.
11
2.MACHINE DAMAGE – Strong acids will attack
metal and rubber causing premature wear of parts.
The use of a delimer needs to be closely monitored
to avoid damage to machine surfaces and parts.
With proper daily use of STERA-SHEEN or its equivalent,
there is no need for the use of a DELIMER.
DO NOT USE BLEACH
•BLEACH HAS ABSOLUTELY NO CLEANING
PROPERTIES.
•BLEACH IS CORROSIVE. It will damage
components of the machine causing premature
wear and metal corrosion.
GENERAL PURPOSE CLEANERS
General purpose cleaners do not have the ability to remove
milkstone. Milkstone will become a problem if not remedied
with additional products and procedures.
THE USE OF CHLORINE TEST STRIPS
“Test strips” are used to determine concentrations of active
chlorine in sanitizing solutions. To use the strips, tear off a
small portion and submerge it into the sanitizing solution.
Then, compare the color change to the color key on the side
of the test strip dispenser to determine the approximate
chlorine concentration.
The ideal concentration of chlorine needs to be 100 ppm (as
stated by the FDA).
NOTE
Follow the directions on the container for proper concentration.
Two main factors contribute to falling chlorine concentrations in a sanitizing solution.
1.PRODUCT USE – As the chlorine in the solution is
being used, chlorine concentrations fall.
2.TIME – As time passes, small amounts of chlorine
“evaporate” from the solution. (That is why you can
smell it.)
Sanitizing solutions should not be allowed to fall below 100
ppm chlorine. New solutions should be mixed once old
solutions become ineffective.
Inspection for worn or broken parts should be made each
time the machine is disassembled. All worn or broken parts
should be replaced to ensure safety to both the operator and
the customer and to maintain good machine performance
and a quality product. Check the wear line on the auger
flights on a regular basis (Fig. 3-3) and replace as needed.
Frequency of cleaning must comply with the local health
regulations.
Wear Line
Figure 3-3 Auger Flight Wear
To disassemble the machine, refer to the following steps:
A.Remove hopper cover and drain tray.
B.Remove the mix inlet regulator from the hopper by
pulling straight up.
C.Remove the front door by turning the circular knobs
and then pulling the front door off the studs.
D.Remove the rosette cap from the front door. Push
the spigot body through the bottom of the front door
and remove.
E.Remove the front auger support and bushing (Fig.
3-4).
3.4 DISASSEMBLY OF PARTS
WARNING
Hazardous Moving Parts
Revolving auger shaft can grab and cause injury.
Place the Main Freezer Power OFF-ON switch in
the OFF position before disassembling for cleaning
or servicing.
Figure 3-4 Removing Auger Support
12
Figure 3-5 Removing Auger Shaft and Flights
F.Remove the auger assembly from the machine
(Fig. 3-5). Pull the auger out of the machine barrel
slowly. As the auger is being pulled out, carefully
remove each of the plastic flights with springs.
G.Keep the rear of the auger shaft tipped up once it
is clear of the machine to avoid dropping rear seal.
H.Remove the rear seal.
I.Wipe socket lubricant from the drive end (rear) of
the auger with a cloth or paper towel.
J.Remove all o-rings from parts by first wiping off the
lubricant using a clean paper towel. Then squeeze
the o-ring upward with a dry cloth (Fig. 3-6). When
a loop is formed, roll out of the o-ring groove.
3.5 CLEANING DISASSEMBLED PARTS
Disassembled parts require complete cleaning, sanitizing
and air drying before assembling. Local and state health
codes will dictate the procedure required. Some state
health codes require a four sink process (pre-wash, wash,
rinse, sanitize, air dry), while others require a three sink
process (without the pre-wash step). The following procedures are a general guideline only. Consult your local and
state health codes for the procedures required in your
location.
A.Disassemble all parts. (Refer to Section 3.4 for the
disassembly of machine parts.)
B.Place all front door and auger parts in clean 90° to
110°F (32°C to 43°C) water and wash thoroughly
(four sink procedure only).
C.Place all parts in 90° to 110°F (32°C to 43°C) mild
detergent water and wash thoroughly.
D.Rinse all parts with clean 90° to 110°F (32°C to
43°C) water.
E.Sanitize all machine parts following procedures
outlined below.
3.6 SANITIZING PARTS
A.Use a sanitizer, mixed according to manufacturer’s
instructions, to provide a 100 parts per million
strength solution. Mix sanitizer in quantities of no
less than 2 gallons of 90° to 110°F (32°C to 43°C)
water. Any sanitizer must be used only in
accordance with the manufacturer’s instructions.
B.Place all parts in the sanitizing solution for 5
minutes, then remove and let air dry completely
before assembling in machine.
CAUTION
Do not use any type of sharp object to remove the orings.
Figure 3-6 Removing O-Ring
3.7 CLEANING THE MACHINE
The exterior should be kept clean at all times to preserve the
luster of the stainless steel. A high grade of stainless steel
has been used on the machine to ease cleanup. To remove
spilled or dried mix, wash the exterior with 90° to 110°F
(32°C to 43°C) soapy water and wipe dry.
Do not use highly abrasive materials, as they will mar the
finish. A mild alkaline cleaner is recommended. Use a soft
cloth or sponge to apply the cleaner. For best results, wipe
with the grain of the steel.
A.Clean the rear seal surface from inside of the
freezing cylinder.
B.Using sanitizing solution and the large barrel brush
provided, sanitize the freezing cylinder by dipping
the brush in the sanitizing solution and brushing
the inside of the freezing cylinder.
13
C.Remove the drip tray by pulling from the front panel.
Clean and replace the drip tray.
3.8 ASSEMBLING MACHINE
To assemble the machine parts, refer to the following steps:
NOTE
Petrol Gel sanitary lubricant or equivalent must be
used when lubrication of parts is specified.
NOTE
The United States Department of Agriculture and
the Food and Drug Administration require that lubricants used on food processing equipment be certified for this use. Use lubricants only in accordance
with the manufacturer’s instructions.
A.Assemble all o-rings onto parts dry, without
lubrication. Then apply a thin film of sanitary
lubrication to exposed surfaces of the o-rings.
Apply a thin film of sanitary lubricant to metal part
of rear seal. Also apply a thin film of sanitary
lubricant inside and outside of the front auger
support bushing.
B.Assemble the rear seal onto the auger with the
large end to the rear. Be sure the o-ring is in place
before installing the rear seal.
C.Lubricate the auger drive (rear) with a small amount
of white socket lubricant. A small container of
socket lubricant is shipped with the machine.
D.Screw the springs onto the studs in plastic flights.
Springs must be screwed into the flights completely
to provide proper compression (Fig. 3-7).
Figure 3-8 Front Door Parts
F.Install the remaining plastic flights, push the auger
into the machine barrel and rotate slowly until the
auger engages the drive shaft.
G.Install the bushing and auger support into the front
of the auger with one leg of the support pointing
straight up.
H.Install the spigot body with o-ring into the front door
from bottom (Fig. 3-8). Push straight up until the
spigot is in place.
I.Install the front door on the machine.
J.Install the circular knobs on the machine studs.
K.Look for the proper seal between the freezing
cylinder, o-ring, and front door.
Figure 3-7 Auger Springs
E.Install the two plastic flights onto rear of the auger
and insert part way into machine barrel.
CAUTION
Overtightening or uneven tensioning of circular knobs
may cause damage to front door and cause leaking.
Hand tighten circular knobs evenly .
14
3.9 SANITIZING
Sanitizing must be done after the machine is cleaned and
just before the hopper is filled with mix. Sanitizing the night
before is not effective. However, you should always clean
the machine and parts after each use.
THE UNITED STATES DEPARTMENT OF AGRICULTURE
AND THE FOOD AND DRUG ADMINISTRATION REQUIRE THAT ALL CLEANING AND SANITIZING SOLUTIONS USED WITH FOOD PROCESSING EQUIPMENT
BE CERTIFIED FOR THIS USE.
When sanitizing the machine, refer to local sanitary regulations for applicable codes and recommended sanitizing
products and procedures. The frequency of sanitizing must
comply with local health regulations.
Mix sanitizer according to manufacturer’s instructions to
provide a 100 parts per million strength solution. Mix
sanitizer in quantities of no less than 2 gallons (7.5 liters)
of 90° to 110°F (32° to 43°C) water. Allow sanitizer to
contact the surfaces to be sanitized for 5 minutes. Any
sanitizer must be used only in accordance with the
manufacturer’s instructions.
In general, sanitizing may be conducted as follows:
A.Prepare Stera-Sheen Green Label Sanitizer or
equivalent according to manufacturer’s instructions
to provide a 100ppm strength solution. Mix the
sanitizer in quantities of no less than 2 gallons of
90° to 110°F (32° to 43°C) water. Any sanitizer
must be used only in accordance with the
manufacturer’s instructions.
B.Push the mix inlet regulator into hopper with air
inlet (long) tube toward the front of the machine
(Fig. 3-9).
Figure 3-9 Mix Inlet Regulator
C.Place the Main Freezer Power OFF-ON toggle
switch in the ON position and press the CLEAN
switch. Check for leaks.
Figure 3-10 Sanitizing Hopper
D.Clean sides of hopper, mix inlet regulator and
underside of hopper cover using a sanitized soft
bristle brush dipped in the sanitizing solution. (Fig.
3-10).
E.After five minutes, place a bucket under the spigot
and open spigot to drain sanitizing solution. When
solution has drained, press the CLEAN button to
stop the auger. Allow the machine barrel to drain
completely.
3.10 INITIAL FREEZE DOWN AND OPERATION
Every Stoelting soft serve machine needs to be set on site.
The following adjustment will provide optimal product con-
sistency while prolonging product life.
NOTE
The machine is designed for correct operation in
ambient temperatures between 50°F and 1 10°F . T emperatures out of that range may cause refrigeration
problems and product quality issues.
A. ADDING MIX
1.Sanitize the machine immediately before use.
2.Make sure the Main Freezer Power OFF-ON
switch is in the OFF position.
3.Fill the hopper with at least 2.5 gallons of mix.
4.Place a container under the spigot and open the
spigot to allow the mix to flush out about 8 ounces
(0.23 liters) of sanitizing solution and liquid mix.
Close the spigot.
B. PREPARING THE INTELLITEC CONTROL
5.On the IntelliTec control, press and hold the SEL
button for 8 seconds. While still holding the SEL
button, press the up arrow (⇑) button. The LCD will
read “DISPLAY”.
6.Press the left arrow (⇐) button once. The display
will read “BASIC”.
7.Press the up arrow (⇑) button once. The display will
read “CutOut amps”.
15
8.Press the SET button. A cursor will start blinking
under the far right digit.
9.Change the value to 8.0. Press the left arrow (⇐)
button to move the cursor. Press the up arrow (⇑)
button to increase the digit. When a digit reaches
9, pressing the up arrow (⇑) button again will
change the value to 0.
10.After entering 8.0, press SET to save this value.
The LCD will read “CutOut Set -- OK”.
11.Press the SEL button. The LCD will read “CutOut
amps 8.0”.
12.Press the SEL button twice. The LCD will read
“DISPLAY”.
13.Press the up arrow (⇑) button to navigate to the “°F”
and “amps” readings.
C. INITIAL FREEZE DOWN
14.Place the Main Freezer Power OFF-ON switch in
the ON position.
15.Press the PUSH TO FREEZE button.
NOTE
After the drive motor starts, there is a 3-second delay before the compressor starts.
16.As the product freezes, the “amps” value on the
display will increase. When it reaches 2.8A, open
the spigot, take a 6-8 ounce sample and measure
the temperature. For most soft serve mixes, the
desired temperature is between 19.0°F and 19.5°F.
17.Draw samples at every increase of 0.2A until
reaching the desired consistency and temperature.
NOTE
Show the sample to the customer and make sure it
meets their required consistency and temperature.
18.Record the “amps” value.
19.Place the Main Freezer Power OFF-ON switch in
the OFF position.
D. ADJUSTING THE INTELLITEC CONTROL
20.Press the SEL button. The display will read
“DISPLAY”.
21.Press the left arrow (⇐) button once. The display
will read “BASIC”.
22.Press the up arrow (⇑) button once. The display will
read “CutOut amps”.
23.Change the value to the recorded value by pressing
the SET button. A cursor will start blinking under
the far right digit.
24.Press the left arrow (⇐) button to move the cursor.
Press the up arrow (⇑) button to increase the digit.
When a digit reaches 9, pressing the up arrow (⇑)
button again will change the value to 0.
25.Press the SET button to save the value. The LCD
will read “CutOut Set -- OK”.
26.Press the SEL button. The LCD will read “CutOut
amps” along with the programmed value from the
previous step.
27.Press the SEL button three times. The LCD will
read “EXITMENU”.
28.Press the up arrow (⇑) button to exit the menu.
29.Adjustment to the control is completed.
E. SERVING PRODUCT
30.Place the Main Freezer Power OFF-ON switch in
the ON position.
31.Press the PUSH TO FREEZE button.
32.When the product is at 75% consistency, the
display will read “SERVE”.
33.For normal dispensing, move the spigot handle
fully open.
34.The machine dispenses product at a reasonable
draw rate. If the machine is overdrawn, the result is
a soft product or a product that will not dispense at
all. If this occurs, allow the machine to run for
approximately 30 seconds before dispensing more
product. A dispense rate adjustor is located under
the header panel, to the immediate right of the
spigot handle. Turning the knob counterclockwise
will decrease the dispense rate.
35.Do not operate the machine when the MIX LOW
message is displayed. Refill the mix container
immediately.
NOTE
The machine has a standby and sleep mode. After
a preset number of freezing cycles, it will enter the
standby mode (followed by sleep mode) and remain
there until someone draws product or presses the
PUSH TO FREEZE button. In the sleep mode, the
machine will keep the product below 41°F (4.4°C).
Sleep modes do not take the place of cleaning and
sanitizing. Federal, State, and local regulatory agencies determine frequency of cleaning and sanitizing.
3.11 NORMAL FREEZE DOWN AND
OPERATION
The following section contains the recommended operating
procedures for the safe operation of the machine.
A.Sanitize immediately before use.
B.Make sure the Main Freezer Power OFF-ON
switch is in the OFF position.
C.Fill the hopper with at least 2.5 gallons of mix.
D.Place a container under the spigot and open the
spigot to allow the mix to flush out about 8 ounces
(0.23 liters) of sanitizing solution and liquid mix.
16
E.Place the Main Freezer Power OFF-ON switch in
the ON position.
F.Press the PUSH TO FREEZE button.
NOTE
After the drive motor starts, there is a 3-second delay before the compressor starts.
G.When the product is at 75% consistency, the
display will read “SERVE”. Open the spigot to
dispense product.
H.The machine dispenses product at a reasonable
draw rate. If the machine is overdrawn, the result is
a soft product or a product that will not dispense at
all. If this occurs, allow the machine to run for
approximately 30 seconds before dispensing more
product. A dispense rate adjustor is located under
the header panel, to the immediate right of the
spigot handle. Turning the knob counterclockwise
will decrease the dispense rate.
I.Do not operate the machine when the MIX LOW
message is displayed. Refill the mix container
immediately.
NOTE
The machine has a standby and sleep mode. After
a preset number of freezing cycles, it will enter the
standby mode (followed by sleep mode) and remain
there until someone draws product or presses the
PUSH TO FREEZE button. In the sleep mode, the
machine will keep the product below 41°F (4.4°C).
Sleep modes do not take the place of cleaning and
sanitizing. Federal, State, and local regulatory agencies determine frequency of cleaning and sanitizing.
Figure 3-11 During Freezing Cycle
3.12 MIX INFORMATION
Mix can vary considerably from one manufacturer to another. Differences in the amount of butterfat content and
quantity and quality of other ingredients have a direct
bearing on the finished frozen product. A change in machine
performance that cannot be explained by a technical
problem may be related to the mix.
Proper product serving temperature varies from one
manufacturer’s mix to another. Mixes should provide a
satisfactory product in the 17°F to 24°F range. Diet and lowcarb mixes typically freeze to proper consistency at higher
temperatures.
When checking the temperature, stir the thermometer in
the frozen product to get an accurate reading.
Old mix, or mix that has been stored at too high a
temperature, can result in a finished product that is unsatisfactory.
17
18
SECTION 4
MAINTENANCE AND ADJUSTMENTS
4.1MACHINE ADJUSTMENT
This section is intended to provide maintenance personnel with a general understanding of the machine adjustments. It is recommended that any adjustments in this
section be made by a qualified person.
4.2PRODUCT CONSISTENCY
ADJUSTMENT
The operator can adjust product consistency by modifying
the Fine Adjustment setting on the membrane switch. This
is the only adjustment that can be made by the operator
without using a pass code key sequence. Product consistency fine adjustment allows a 0.4 amp maximum adjustment to the drive motor amp draw cutout. Increasing this
setting will increase the drive motor amperage cutout and
increase product consistency. Follow the instructions below to make fine adjustments to product consistency.
A.Place the Main Freezer Power switch in the ON
position.
B.Press the SET button on the Control Panel once.
Fine Adj will appear on the LCD screen.
C.Press the up arrow button (⇑) until the desired
consistency setting is displayed. The higher the
number, the firmer the product consistency. The
control may be set from 1 to 9. The value increases
by 1 each time the up arrow button is pressed.
After the value reaches 9, numbering restarts at 0.
The 0 setting cannot be set.
D.Press the SET button once to save the setting and
return to the current mode display.
4.3LOCKING THE CONTROL PANEL
The IntelliTec control has a tamper proof mode to prevent
unauthorized use. When set, all buttons on the control
panel are disabled. Follow the instructions below to lock
the control panel
A.Press and hold the PUSH TO FREEZE button for
at least 5 seconds.
B.While still holding the PUSH TO FREEZE button,
press the CLEAN button once.
C.Release both buttons. An asterisk (*) will appear
on the bottom line of the display, indicating that
the control is in the lock out mode.
NOTE:
Repeat steps A, B, and C to unlock the control p anel.
4.4OBTAINING READINGS AND
MODIFYING SETTINGS (SERVICE
PERSONNEL ONLY)
Readings and settings on the IntelliTec control are accessed through the IntelliTec Control Menu Settings (Refer to Figure 4-2). Locating machine readings and system
function settings are completed using the up arrow (⇑) and
left arrow (
IntelliTec Menu Settings sheet is located in the information
pouch behind the header panel.
IntelliTec Control Readings
To obtain machine readings, locate the value on the
machine's menu settings sheet and follow the steps below.
A.Press and hold SEL button for 8 seconds. While
B.Release both buttons.
C.Press the up arrow button (⇑) to navigate to the
D.Press the up arrow (⇑) and left arrow (
E.When all readings have been obtained, press the
⇐⇐
⇐) buttons on the membrane switch. A printed
⇐⇐
still holding the SEL button, press the up arrow
button (⇑). The LCD Screen will read DISPLAY.
correct reading under DISPLAY or press the left
arrow (
menu.
to navigate through the rest of the readings as
needed.
up arrow button (⇑) from ExitMenu to return to the
current mode display.
⇐⇐
⇐) button to navigate to the ERRCODES
⇐⇐
⇐⇐
⇐) buttons
⇐⇐
Figure 4-1 Membrane Switch
19
20
Figure 4-2 IntelliT ec Control Menu Settings
Modifying Control Settings
To change the value of a system function, locate the
function on the IntelliTec Settings Menu and follow the
steps below.
IMPORTANT:
Before making changes to any settings, record the
original values. If the setting changes do not achieve
desired results, revert settings to their original values.
A.Press and hold SEL button for 8 seconds. While
still holding the SEL button, press the up arrow
button (⇑). The LCD Screen will read DISPLAY.
B.Release both buttons.
C.Press the left arrow button (
menu (Basic, Advanced, or Storage).
D.Press the up arrow button (⇑) to navigate to the
value that needs to be changed.
E.Press SET button to enter edit mode.
F.Press the up arrow button (⇑) to change setting.
G.Press SET button to save the setting and exit the
edit mode.
H.Press the up arrow (⇑) and left arrow (
to navigate through the rest of the settings as
needed.
I.When all changes have been completed, press
the up arrow button (⇑) from ExitMenu to return to
the current mode display.
⇐⇐
⇐) to get to the correct
⇐⇐
⇐⇐
⇐) buttons
⇐⇐
4.5READINGS (SERVICE PERSONNEL
ONLY)
The IntelliTec control continuously monitors and records
temperatures, voltages, amps, and error code details.
Each of these readings are beneficial to service personnel
when troubleshooting.
DISPLAY READINGS
Following are the readings available under the DISPLAY
menu:
Hopper (°F)
The temperature of the hopper is constantly
monitored by the IntelliTec control.
Cycles (count)
This reading counts down the number of cycles in
the current "Serve Mode". The starting value is
dependant upon the Cycles setting on the IntelliTec
control.
°F and amps
The suction line temperature on the freezing cylinder
and the drive motor amps are available on the same
screen to assist with setup and troubleshooting.
Aux. Temp (°F)
This reading provides the ambient temperature
around the IntelliTec control.
Supply V (VAC)
A calculated input voltage is recorded.
ERROR CODE READINGS
The following details are recorded under the ERRCODES
menu for each of the last 25 error codes received:
Err1 (hours)
A numerical count of the last 25 error codes is
recorded. When the 26th error has occurred the
earliest error code is erased. A timer also begins
when an error occurs. The timer records the
number of hours since the error occurred. If
power to the machine is interrupted, the timer will
stop until power has been restored.
°F and amps
The suction gas temperature on the freezing
cylinder and the drive motor amps are recorded at
the time of the error.
Aux. Temp (°F)
Ambient temperature of the IntelliTec control is
recorded at the time of the error.
Str (°F)
The storage temperature is recorded at the time
of the error.
VAC and Mode
A calculated input voltage and mode at which the
error occurred are recorded. Following are
descriptions of each mode:
ModeDescription
0Start of freezing cycle
1Compressor and drive motor on
2Stir Cycle
3Compressor off
4"Standby Mode"
5"Sleep 1 Mode"
6"Sleep 2 Mode"
7"Clean Mode"
8Startup
9Storage only refrigeration
10Freezing cycle is shut down
11Door safety switch triggered
1 2High pressure cutout
21
Up Time (hours)
This value is a record of the total time the machine
has been in service. If power is interrupted, the
timer will stop until power is restored. This timer
does not reset.
RUN STATISTICS
In addition to dynamic readings and recorded
error code details, the IntelliTec control records
rolling averages of run statistics. Following are
the readings available under the RUNSTATS
menu:
On Times (sec)
The control records the time of each freezing
cycle and provides a rolling average.
Off Times (sec)
The control records the time between freezing
cycles and provides a rolling average.
Brl. Min (°F)
The lowest average barrel temperature is
recorded.
Brl. Max (°F)
The highest average barrel temperature is
recorded.
Stor Min (°F)
The lowest average hopper temperature is recorded.
Stor Max (°F)
The highest average hopper temperature is
recorded.
Power On (hrs)
This value is a record of the time the machine has
been in service. If power is interrupted, the timer
will reset.
4.6ADJUSTMENTS (SERVICE PERSONNEL
ONLY)
The following adjustments directly affect product consistency and length of time in "Serve Mode". The default
settings have been created using a 5% milkfat soft serve
mix and provide optimal product consistency while prolonging product life.
CutOut (amps)
It is recommended to change the CutOut value at
initial startup and when changing mix types.
Adjustments to this setting directly affect the
length of the freezing cycle which changes product
consistency. To properly set the CutOut value,
refer to Section 3.
Cut In T (°F)
After the consistency value has been determined,
the Cut In T value can be adjusted. The Cut In T
is the temperature of the refrigerant gas in the
evaporator. Changing this setting changes the
temperature at which the freezing cycle starts.
This value along with the CutOut value determines
the range of temperatures (or "temperature window")
of the product. Decreasing the temperature
decreases the temperature window and, under
normal use, increases the amount of freezing
cycles. This creates a greater chance of product
breakdown by stirring the product often. Increasing
the Cut In T increases the temperature window
which decreases freezing cycles and increases
the chance of heat shock within the product.
Cycles (count)
This setting determines the number of freezing
cycles during "Serve Mode". Increasing the value
will increase the total time in "Serve Mode". Factory
default is 16 cycles. This results in "Serve Mode"
lasting about 2 to 2-1/2 hours without the PUSH
TO FREEZE button being pressed or a spigot
handle being pulled. If the PUSH TO FREEZE
button is pressed or the spigot handle is pulled at
any time during "Serve Mode", the Cycles count
will reset.
4.7OTHER SETTINGS (SERVICE
PERSONNEL ONLY)
Changing any setting on the IntelliTec control will alter
machine operation and affect the product temperature,
consistency, or life. Refer to the IntelliTec Control System
Settings sheet located in the information pouch behind the
header panel of the machine. If any of the following settings
on the IntelliTec control differ from the System Settings
sheet, it is recommended to revert those settings to factory
defaults.
Stir On (sec)
Adjustments to this setting affect the amount of
time the auger rotates in the stir cycle. The stir
cycle occurs in "Serve Mode", "Standby Mode",
and "Sleep 2 Mode".
Stir Off (sec)
Adjustments to this setting affect the time between
stir cycles. The stir cycle occurs in "Serve Mode",
"Standby Mode", and "Sleep 2 Mode".
On Time (sec)
Increasing this value will increase the length of the
freezing cycle during "Standby Mode" and result
in a decrease of average product temperature in
the barrel.
22
Off Time (sec)
Increasing this value will increase the time between
freezing cycles in "Standby Mode" and result in an
increase of product temperature in the barrel.
Stb Time (sec)
This setting determines the total amount of time in
"Standby Mode".
Sl1DrvOn (sec)
Adjustments to this setting affect the amount of
time the auger rotates in the stir cycle. This stir
cycle only occurs in "Sleep 1 Mode".
Sl1DrOff (sec)
Adjustments to this setting affect the time between
stir cycles. The stir cycle only occurs in "Sleep 1
Mode".
Sl2CutIn (°F)
Changing this setting affects the temperature at
which the freezing cycle starts in "Sleep 2 Mode".
Sl2CtOut (°F)
Changing this setting affects the temperature at
which the freezing cycle stops in "Sleep 2 Mode".
DftOffTm (sec)
In "Serve Mode", this value determines the
maximum time without a freezing cycle. If this
value is met, a freezing cycle will start. In the event
of a freezing cylinder temperature sensor failure,
this value affects the amount of time between
freezing cycles during "Serve Mode".
Refriger
This setting changes how the control handles the
storage refrigeration cycle. The setting for the
E111 & F111 is 1 Hopper.
HprCutIn (°F)
This setting determines the temperature at which
the hopper refrigeration cycle starts. This setting
is only available on the left control.
HprCtOut (°F)
This setting determines the temperature at which
the hopper refrigeration cycle stops. This setting
is only available on the left control..
Hpr Off (min)
If the temperature sensor in the hopper fails, this
setting determines the time between hopper
refrigeration cycles. This setting is only available
on the left control..
Hpr On (sec)
If the temperature sensor in the hopper fails, this
setting determines the length of the hopper
refrigeration cycle. This setting is only available
on the left control..
4.8DRIVE BELT TENSION ADJUSTMENT
To check belt tension, refer to Figure 4-3 and follow the
steps below:
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing.
The machine must be disconnected from electrical
supply before removing any access panel. Failure to
disconnect power before servicing could result in
death or serious injury .
A.Remove the back panel.
B.Use a Burroughs Belt Tension Gauge to set the
tension for the drive belt. Set the belt tension to the
following:
E111: 30-40 lbs.
F111: 15-25 lbs.
C.If an adjustment is necessary, loosen the four
motor plate retaining nuts, adjust belt tension then
retighten the four nuts.
D.Using a straightedge, check that the drive motor
pulley is aligned with the speed reducer pulley.
Align the pulley if necessary.
NOTE
Belt life will be increased if new drive belts are tightened after two or three weeks of operation.
Belt T ension
Adjustment Nut
Figure 4-3 Belt T ension Adjustment
23
4.9CONDENSER CLEANING
The air-cooled condenser is a copper tube and aluminum fin
type. Condensing is totally dependent upon airflow. A
plugged condenser filter, condenser, or restrictions in the
louvered panel will restrict airflow. This will lower the
capacity of the system and damage the compressor. The
condenser must be kept clean of dirt and grease. The
machine must have a minimum of 3” (7.5 cm) of ventilation
on the right and left sides of the unit for free flow of air. Make
sure the machine is not pulling over 100° F (37° C) air from
other equipment in the area.
The water-cooled condenser is a tube and shell type. The
condenser needs a cool, clean supply of water to properly
cool the machine, inlet and discharge lines must be 3/8” I.D.
minimum.
The condenser and condenser filter require periodic cleaning. To clean, refer to the following procedures.
1.Remove the right side panel and the rear panel.
2.To remove the condenser filter, grasp the top and
pull off. Visually inspect for dirt. If the filter is dirty,
shake or brush excess dirt off the filter and wash in
warm, soapy water. Once the filter is clean rinse
thoroughly in warm, clear water and shake dry,
taking care not to damage the filter in any way.
3.Visually inspect the condenser for dirt by shining
a light through the coil from the back (inside) of the
condenser.
4.If the condenser is dirty, place a wet towel over the
outside of the condenser.
5.Using compressed air or a CO2 tank, blow out the
dirt from the inside of the condenser. Most of the
dirt will cling to the wet towel.
NOTE
If the condenser is not kept clean, refrigeration efficiency will be lost.
4.11EXTENDED STORAGE
Refer to the following steps for storage of the machine over
any long period of shutdown time:
A.Clean thoroughly with warm detergent all parts
that come in contact with mix. Rinse in clear water
and dry all parts. Do not sanitize.
NOTE
Do not let cleaning solution stand in machine barrel
or mix pump during the shutdown period.
B.Remove, disassemble, and clean the front door,
and auger shaft. Leave disassembled during the
shutdown period.
C.Place the auger flights and auger support bushing
in a plastic bag with a moist paper towel. This will
prevent them from becoming brittle if exposed to
dry air over an extended period of time (over 30
days).
D.For water-cooled machines that are left in unheated
buildings, or buildings subject to freezing, the
water must be shut off and disconnected.
Disconnect the water inlet fitting. The fitting is
located at the rear of the machine. Run the
compressor for 2 - 3 minutes to open water valve
(the front door must be attached for the compressor
to run). Blow out all water through water inlet. Drain
the water supply line coming to the machine.
Disconnect the water outlet fitting.
E.Place the Main Freezer Power OFF/ON switch in
the OFF position.
F.Disconnect the machine from the source of
electrical supply.
4.10PREVENTATIVE MAINTENANCE
It is recommended that a preventative maintenance schedule be followed to keep the machine clean and operating
properly. The following steps are suggested as a preventative maintenance guide.
The United States Department of Agriculture and the Food
and Drug Administration require that lubricants used in food
zones be certified for this use. Use lubricants only in
accordance with the manufacturer’s instructions.
A.Daily checks
Check for any unusual noise or condition and repair
immediately.
B.Monthly checks
Check the condenser filter for dirt. (Refer to section
4.9).
C.Quarterly Checks
Check drive belts for wear and tighten belts if
necessary. (Refer to section 4.8)
24
SECTION 5
REFRIGERATION SYSTEM
5.1 REFRIGERATION SYSTEM
The E111 & F111 refrigeration systems have two functions:
Medium-Temperature - Maintaining product
temperature in the hopper.
Low-Temperature - Producing and maintaining
high quality soft serve in the freezing cylinder.
The system is designed for efficient use with R404A
refrigerant. The proper charge is indicated on the information plate.
5.2 REFRIGERANT RECOVERY AND
EVACUATION
Refer to the following procedures to properly recover and
evacuate the refrigeration system. Do not purge refrigerant into the atmosphere.
NOTE
For qualified service personnel only . Anybody working with refrigerants must be certified as a Technician TYPE I as required by 40 CFR 82 Subpart F
and hold all State and/or local refrigerant handling
certifications. In addition, all handling, storage, and
disposal of refrigerants must be in accordance with
Environmental Protection Agency (EP A) guidelines
and standards and all State and local guidelines and
standards.
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
!
#&
$#
##
#%
"
##
##
%'%
Figure 5-1 Water Cooled Refrigeration System
25
A. REFRIGERANT RECOVERY
1.Disconnect the machine from electrical supply
before removing any panels for servicing.
2.Remove all panels.
3.Connect the recovery unit to the suction and
discharge service valves of the compressor.
4.Locate the compressor contactor behind the
header panel and disconnect the brown wire #65.
5.Wrap electrical tape around wire to insulate it.
6.Remove the belt from the pulley to allow the drive
motor to spin freely.
7.Connect power to the machine.
8.Turn the Main Power OFF/ON switch and Freezing
Cylinder OFF/ON switch to the ON position.
9.Press the Push To Freeze button on the IntelliTec
control. This will energize the solenoid valves.
CAUTION
The solenoid valves must be energized to allow all
refrigerant to be recovered and to prevent injury
when brazing.
NOTE
If evacuation is not completed after 20 minutes, press
the Push T o Freeze button again. This will keep the
solenoid valves open.
11.If the system will not maintain a standing vacuum
test with the vacuum pump off (gauge increases
towards atmosphere), find the leak, fix it, and
evacuate again.
5.3 REFRIGERANT CHARGING
Refer to the following procedures to properly charge the
refrigeration system. Stoelting recommends liquid refrigerant charging.
NOTE
For qualified service personnel only . Anybody working with refrigerants must be certified as a Technician TYPE I as required by 40 CFR 82 Subpart F
and hold all State and/or local refrigerant handling
certifications. In addition, all handling, storage, and
disposal of refrigerants must be in accordance with
Environmental Protection Agency (EP A) guidelines
and standards and all State and local guidelines and
standards.
A.Ensure the electrical supply has been removed
before continuing.
10.Operate the recovery unit per manufacturer’s
instructions
NOTE
If recovery is not completed after 20 minutes, press
the Push T o Freeze button again. This will keep the
solenoid valves open.
B. EVACUATING THE REFRIGERATION SYSTEM
1.Close any open ports in the refrigeration system.
2.Connect a vacuum gauge to one of the Schrader
valves next to an evaporator.
3.Connect the evacuation unit to the suction and
discharge service valves of the compressor.
4.Locate the compressor contactor behind the
header panel and disconnect the brown wire #65.
5.Wrap electrical tape around wire to insulate it.
6.Remove belts from the pulleys to allow drive
motors to spin freely.
7.Connect power to the machine.
8.Turn the Main Power OFF/ON switch and Freezing
Cylinder OFF/ON switches to the ON position.
9.Press the Push To Freeze button on both IntelliTec
controls. This will energize the solenoid valves
10.Evacuate the system until the gauge reads 300µ
Hg for 5 continuous minutes.
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
B.If the system has been opened or if there was a
leak, refer to Section 5.2 - Refrigerant Recovery
and Evacuation to evacuate the system prior to
charging.
C.Refer to machine’s information plate for total
charge requirements.
NOTE
The refrigeration systems of the E111 & F111 are
critically charged. Be sure to charge the system to
the weight listed on the machine’s information plate.
cylinder to the discharge Schrader valve of the
compressor.
E.Energize all five solenoid valves. There are three
liquid line solenoids and two suction line solenoids.
F.Add the proper amount of refrigerant according to
the machine’s information plate.
26
5.4 COMPRESSOR
The E111 & F111 have hermetic reciprocating compressors
(Refer to Figure 5-2).
Details of the compressors’ starting components are in
Section 6.
Figure 5-2 Compressor
A. WINDING TEST
To test the compressor motor windings for possible problems, perform the following steps:
A.Disconnect the machine from electrical supply
before removing any panels for servicing.
B.Remove the left side panel.
C.Remove the protective cover from the compressor
terminals. Disconnect the three terminals; C
(common), R (run), and S (start).
D. Connect an ohmmeter to the C and R terminals on
the compressor. Resistance through the run winding
should be as follows:
E111: 3.05Ω ±10%
F111: 3.09Ω ±10%
E.Connect an ohmmeter to the C and S terminals on
the compressor. Resistance through the start
winding should be as follows:
E111: 10.45Ω ±10%
F111: 3.82Ω ±10%
F.To check if windings are shorted to ground, connect
one ohmmeter lead to a bare metal part on the
compressor (such as any copper line leading to or
from the compressor) and check terminals C, R,
and S.
NOTE
The compressor is equipped with an internal overload protector. If the compressor is warm and ohmmeter readings indicate an open winding, allow up
to one hour for overload to reset.
B. COMPRESSOR REMOVAL
A.Disconnect the machine from electrical supply
before removing any panels for servicing.
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
B.Disconnect the electrical plug from the compressor.
C.Recover refrigerant charge per the instructions in
Section 5.2.
D.Leave the suction and discharge ports open to
prevent pressure buildup during compressor
removal.
E.Remove six inches of insulating tubing on the
suction line going to the compressor and unsweat
the suction and discharge line from the compressor.
F.Remove the four nuts and washers from the base
of the compressor.
G.Remove the compressor.
H.Remove the four rubber compressor mounts from
the compressor.
I.Crimp and braze all open ports of the old
compressor.
NOTE
A compressor returned to Stoelting with any open
ports will void the warranty . ALW AYS crimp and braze
ports on a compressor that has been removed.
C. COMPRESSOR INSTALLATION
A.Disconnect the machine from electrical supply
before removing any panels for servicing.
B.Install the four rubber mounts on the compressor.
C.Install the compressor into the machine, fitting the
base over the four bolt holes.
D.Install the four washers and nuts onto the bolts and
tighten securely.
E.Remove all tubing plugs from the replacement
compressor.
NOTE
The compressor plugs protect the compressor from
moisture in the air. Do not remove the plugs until
you are ready to install. The compressor must not
be opened to the atmosphere for more than 10 minutes.
27
F.Leave the suction and discharge ports open to
prevent pressure buildup. Braze the suction and
discharge line to the compressor.
G.Connect the wires to the compressor terminals.
H.Replace the drier per the instructions in Section
5.9.
I.Evacuate the system per the instructions in Section
5.2
J.Recharge the system per the instructions in
Section 5.3.
K.Replace the insulating tubing on the suction line.
Figure 5-3 TXV
5.5 CONDENSER
The F111 is available with a water-cooled or an air-cooled
condenser. The E111 is available with an air-cooled condenser. The capacity of these machines is directly related
to keeping the condenser clean and free of debris.
The water-cooled condenser is a tube and shell type. This
condenser requires cool, clean water to function properly.
Inlet and discharge lines must be 3/8” ID minimum.
The air-cooled condenser is a copper tube and aluminum fin
type. The machine must have a minimum of 3” of clearance
on the sides for proper air flow.
CONDENSER TESTING
The condenser can be checked for leaks using the bubble
test or using a leak detector.
5.6 EVAPORATOR
The E111 & F111 have a freezing cylinder evaporator and a
hopper evaporator.
EVAPORATOR TESTING
The evaporator can be checked for leaks using the bubble
test or using a leak detector.
NOTE
Foam insulation in the evaporator will set off electronic leak detectors if disturbed.
5.7 VALVES
A. THERMOSTATIC EXPANSION VALVE (TXV)
The Thermostatic Expansion Valve (TXV) is used to meter
the refrigerant to the evaporator. It does so by maintaining
a low, constant superheat in the evaporator. The selfregulating TXV is preset by the manufacturer and adjustment is not recommended. Figure 5-3.
TXV TESTING & ADJUSTMENT
When testing a TXV, disconnect the hopper liquid line
solenoid.
NOTE
The bulb has an indent which must be positioned
against the tubing. Good contact between the bulb
and the suction line is necessary for proper operation of the valve. The bulb must also be well insulated.
A.Connect a gauge to the Schrader valve on the
suction line next to the evaporator.
B.Connect a thermocouple to the suction line next to
the evaporator.
C.Immediately before the refrigeration cycle ends,
the gauge should read between 19-22 psig and
superheat should be 10-16°F.
D.If the pressure reading is higher than expected and
the superheat is low, check to see if there is an
overcharge of refrigerant.
E.If the pressure reading is lower than expected and
the superheat is high, check to see if there is a low
refrigerant charge or if there is a restriction in the
system.
NOTE
The TXV is the LAST component to adjust in the
refrigeration system.
F.The TXV can be adjusted after the steps above are
completed. When adjusting, do not turn the valve
over 1/4 turn (90°). Turn the valve stem clockwise
to increase the superheat or counterclockwise to
decrease the superheat.
28
TXV REMOVAL
A.Disconnect the machine from the electrical supply
before removing any panels for servicing.
B.Remove the side panel.
C.Remove bulb from suction line exiting from the
evaporator.
D.Recover refrigerant charge per instructions in
Section 5.2.
E.Leave the suction and discharge ports open to
prevent pressure buildup during TXV removal.
F.Remove any insulation from the TXV and
immediate surrounding lines.
G.Apply a heat sink (wet cloth) to the valve dome.
H.Unsweat the TXV and remove.
TXV REPLACEMENT
To replace the TXV, perform the following procedures:
A.Position the TXV with a heat sink into the system.
B.With the suction and discharge ports open, braze
the TXV into the system using appropriate brazing
material.
C.Remove the heat sink from the TXV.
D.Install bulb on suction line exiting the evaporator
using existing clamp. The bulb has an indent
which must be placed against the tubing.
NOTE
Good contact between the bulb and the suction line
is necessary for proper operation of the valve. The
bulb must also be well insulated.
E.Tighten clamp to 20 in/lb using a torque wrench.
F.Replace insulation to the TXV and surrounding
lines.
G.Replace the drier per the instructions in Section
5.9.
H.Evacuate the system per the instructions in Section
5.2.
I.Recharge the system per the instructions in
Section 5.3.
B. CHECK VALVE
The refrigeration system has 2 magnetic check valves
(Refer to Figure 5-4). Each valve is positioned in the suction
line and prevents backflow of refrigerant into an evaporator.
If there is reversed flow, the product in the freezing cylinder
softens and liquid refrigerant can flood into the compressor
on startup.
If a check valve needs to be replaced, use a heat sink (wet
cloth) when installing the new valve to prevent damage.
Figure 5-4 Check Valve
C. HIGH PRESSURE CUTOUT
The high pressure cutout stops the compressor if the
discharge pressure reaches 445 psig.
Figure 5-5 High Pressure Cutout
HIGH PRESSURE CUTOUT TEST
A.Connect a gauge to the Schrader valve on the
discharge line.
B.Disconnect cooling:
Air-Cooled - Disconnect evaporator fan
Water-Cooled - Shut off water supply
C.High pressure cutout should trip when pressure
reaches 445 psig ±9.
29
HIGH PRESSURE CUTOUT REMOVAL
A.Remove the front panel.
B.Recover refrigerant charge per instructions in
Section 5.2.
C.Leave the suction and discharge ports open to
prevent pressure buildup during removal.
D.Unsweat high pressure cutout from discharge line.
E.Disconnect the wires from high pressure cutout.
HIGH PRESSURE CUTOUT REPLACEMENT
A.With the suction and discharge ports open, braze
the high pressure cutout to the discharge line.
C.Replace the drier per the instructions in Section
5.9.
D.Braze the high pressure cutout to the discharge
line.
E.Evacuate the system per the instructions in Section
5.2.
F.Recharge the system per the instructions in Section
5.3.
G.Connect the wires to the high pressure cutout.
D. HOT GAS BYPASS
The hot gas bypass valve is installed in parallel to the
compressor and helps to regulate the compressor temperature (Refer to Figure 5-6). When the hopper evaporator is the
only part of the system requiring refrigerant, the bypass
valve will allow discharge gas to bypass into the suction line
to prevent liquid refrigerant from entering the compressor.
Figure 5-6 Hot Gas Bypass
HOT GAS BYPASS ADJUSTMENT
NOTE
Before adjusting the hot gas bypass, check the EPR
valve and adjust if necessary .
A.Turn the Main Power OFF/ON switch to the OFF
position.
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
B.Connect a gauge to the Schrader valve on the
suction line next to the compressor.
C.Turn the Main Power OFF/ON switch to the ON
position.
D.After the hopper refrigeration starts, wait until the
gauge stops moving.
E.Unscrew the seal cap from the top of the valve.
F.Using a 5/16” Allen wrench, adjust the valve
counterclockwise to decrease pressure and
clockwise to increase pressure.
NOTE
Each 360° turn will change the pressure about 6 psig.
G.Adjust the hot gas bypass valve to 14 psig ±1.
H.Wait 2 minutes to ensure pressure remains stable.
I.Hand-tighten seal cap to valve.
HOT GAS BYPASS REMOVAL
A.Remove the side and rear panels.
B.Recover refrigerant charge per instructions in
Section 5.2.
C.Remove insulation around hot gas bypass and
tubing.
D.Leave the suction and discharge ports open to
prevent pressure buildup during hot gas bypass
removal.
E.Apply a heat sink (wet cloth) to the hot gas bypass.
F.Unsweat the hot gas bypass and remove.
HOT GAS BYPASS REPLACEMENT
To replace the hot gas bypass, perform the following
procedures:
A.Apply a heat sink (wet cloth) to the hot gas bypass.
B.With an open port, braze the hot gas bypass into
the system using appropriate brazing material.
30
C.Remove the heat sink from the hot gas bypass.
D.Replace the filter drier. Refer to Section 5.8 for
details.
E.Evacuate and recharge system per instructions in
Section 5.2.
E. EVAPORATOR PRESSURE REGULATOR (EPR)
There is one EPR in the refrigeration system (Refer to
Figure 5-7). It is located on the suction line of the hopper and
regulates evaporator refrigerant pressure.
Figure 5-7 EPR Valve
EPR TEST AND ADJUSTMENT
A.Place the Main Power OFF/ON switch in the OFF
position.
B.Connect a gauge to the access fitting on the
suction line between the hopper evaporator and the
EPR.
C.Place the Main Power OFF/ON switch to the ON
position.
D.After the hopper refrigeration starts, the gauge
should read 60 psig ±1. If it does not, then adjustment
is needed.
E.Remove the plastic cap and loosen the locknut on
the EPR. Using a small screwdriver, turn the
adjustment screw counterclockwise 1/2 turn, then
adjust as necessary. Turn the valve stem clockwise
for higher pressure or counterclockwise for lower
pressure.
F.Allow the system to stabilize for 2-3 minutes to
ensure pressure remains stable.
EPR REMOVAL
A.Remove the side panel.
B.Recover refrigerant charge per instructions in
Section 5.2.
C.Leave the suction and discharge ports open to
prevent pressure buildup during EPR removal.
D.Unsweat the EPR and remove.
EPR REPLACEMENT
To replace the EPR, perform the following procedures:
A.Apply a heat sink (wet cloth) to the EPR.
B.With an open port, braze the EPR into the system
using appropriate brazing material.
C.Remove the heat sink from the hot gas bypass.
D.Replace the filter drier. Refer to Section 5.8 for
details.
E.Evacuate and recharge system per instructions in
Section 5.2.
F. WATER VALVE (WATER COOLED MODELS ONLY)
The water valve monitors refrigerant pressure and opens on
an increase of pressure. The opening point pressure is the
refrigerant pressure required to lift the valve disc off the valve
seat. (Figure 5-8)
Figure 5-8 Water Valve
WATER VALVE ADJUSTMENT
A.Remove the back panel.
B.Connect a gauge to the access fitting on the
discharge line of the compressor.
C.Connect the machine to the electrical supply, start
the refrigeration cycle, and read the pressure.
D.The proper gauge reading should be 175-180 psig.
The exit water temperature should be 95-107°F.
E.If the water temperature and high side pressure are
too low, the opening point pressure should be
increased to slow the water flow. Turn the
adjustment screw counterclockwise.
F.If the water temperature and high side pressure are
too high, the opening point pressure should be
decreased to increase the flow of water. Turn the
adjustment screw clockwise.
WATER VALVE REMOVAL
The water valve is connected to the refrigeration system by
capillary tube brazed to the discharge line.
A.Turn off and disconnect the water supply. Blow out
the water lines with compressed air or CO2.
B.Recover refrigerant charge per instructions in
Section 5.2.
C.Leave the suction and discharge ports open to
prevent pressure buildup during water valve removal.
D.Unsweat the capillary tube from the discharge line.
31
E.Remove the clamps from the water lines at the
valve.
F.Remove the two screws holding the water valve to
the frame and remove the valve.
WATER VALVE REPLACEMENT
To replace the water valve, perform the following procedures:
A.Position the water valve and attach to the frame
using the two screws.
B.Install the water lines onto the valve with hose
clamps.
C.Leave the suction and discharge ports open to
prevent pressure buildup during water valve
installation.
D.Braze the capillary tube into the system using
appropriate brazing material.
E.Connect the water supply line and turn on the water
supply.
F.Check for leaks in the water lines. If there are no
leaks, turn off the water supply.
G.Replace the filter drier. Refer to Section 5.8 for
details.
H.Evacuate and recharge system per instructions in
Section 5.2.
I.Turn on the water and check for leaks in the water
lines with the refrigeration system running.
J.Adjust the valve as necessary.
5.8 SOLENOID
Solenoid valves are installed on the liquid and suction line
of the freezing cylinder evaporator and on the liquid line of
the hopper evaporator (Refer to Figures 5-9 and 5-10). A
solenoid valve has a magnetic coil that, when energized,
lifts a plunger and allows refrigerant to flow. The solenoids
are activated by the IntelliTec control and determine which
evaporator receives refrigeration.
Figure 5-9 Liquid Line Solenoid Valve
Figure 5-10 Suction Line Solenoid
The suction line solenoid prevents refrigerant flow in the
evaporator when the suction pressure drops due to the
operation of the other evaporators in the system.
ACTIVATING THE SOLENOID VALVES
A.Turn the Main Power OFF/ON switch to the OFF
position.
B.Locate the compressor contactor behind the right
panel and disconnect the gray wire #47.
C.Wrap electrical tape around wire to insulate it.
D.Remove the belt from the pulley to allow drive motor
to spin freely.
E.Connect power to the machine.
F.Turn the Main Power OFF/ON switch to the ON
position.
G.Press the Push To Freeze button on the IntelliTec
control. This will energize the solenoid valves.
SOLENOID TESTING
When activated, a solenoid coil produces a magnetic field.
This field can be detected by placing the tip of a metal
screwdriver close to the retaining screw on the solenoid
coil. The retaining screw will like as a magnet and pull on
the screwdriver tip. Additionally, the solenoid will make a
clicking sound when activated.
SOLENOID MAGNETIC COIL REMOVAL
A.Remove the side panel.
B.Disconnect the electrical wires.
C.Remove the retaining screw from the top of the
solenoid and pull the magnetic coil off.
SOLENOID MAGNETIC COIL INSTALLATION
To replace the magnetic coil, perform the following procedures:
A.Connect the two electrical wires to the magnetic
coil.
B.Push the coil on to the solenoid valve stem.
C.Make sure there isn’t any foam insulation between
the valve coil and valve body. Trim any excess
insulation.
D.Install the retaining screw onto top of coil.
SOLENOID VALVE REMOVAL
A.Recover refrigerant charge per instructions in
Section 5.2.
32
B.Remove insulation around valve and attached
refrigeration lines.
C.Apply heat sinks (wet cloth) to the insulated
refrigerant lines near the valve.
CAUTION
When replacing the solenoid, a heat sink (wet cloth)
must be used to prevent damage to the valve.
D.Leave a port open to prevent pressure buildup
during solenoid removal.
E.Identify and disconnect the two wires from the
solenoid coil.
F.Remove the retainer holding the coil to the solenoid
body and remove the coil.
G.Unsweat the solenoid and remove.
SOLENOID VALVE REPLACEMENT
To replace the solenoid, perform the following procedures:
A.Position the new solenoid with the arrow pointing
toward the direction of flow.
B.Apply a heat sink (wet cloth) to the solenoid valve.
C.With the suction and discharge ports open, braze
the solenoid into the system using appropriate
brazing material.
D.Remove the heat sink from the valve.
E.Replace insulation around valve.
F.Replace the filter drier. Refer to Section 5.8 for
details.
G.Evacuate and recharge system per instructions in
Section 5.2.
5.9 FILTER DRIER
The filter drier must be replaced every time the refrigeration
system is opened for service. A new filter drier improves
operation of the entire refrigeration system by stopping the
circulation of moisture and by removing harmful contaminants (Refer to Figure 5-11).
FILTER DRIER REMOVAL
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
A.Recover refrigerant charge per instructions in
Section 5.2.
B.Cut the refrigeration line as close to the filter drier
as possible and remove drier.
FILTER DRIER REPLACEMENT
A.Position the filter drier so the arrow is pointing
towards the evaporators (pointing away from the
condenser).
B.Apply a heat sink (wet cloth) to the filter drier.
C.With the suction and discharge ports open, braze
the filter drier into the system using appropriate
brazing material.
D.Evacuate the system per instructions in Section
5.2.
E.Recharge the system per instructions in Section
5.3.
5.10 CAPILLARY TUBE
The capillary tube meters refrigerant flow in the hopper
evaporator (Refer to Figure 5-12). The rate of flow is
dependent on the length and ID of the capillary tube as well
as the refrigerant charge.
Figure 5-11 Filter Drier
Figure 5-12 Capillary Tube
CAPILLARY TUBE REMOVAL
A.Recover refrigerant charge per instructions in
Section 5.2.
33
B.Leave a port open to prevent pressure buildup
during capillary tube removal.
C.Remove foam insulation from the capillary tube at
the evaporator inlet.
D.Unsweat the capillary tube and remove.
CAPILLARY TUBE REPLACEMENT
A.Position the capillary tube in the refrigeration
system.
B.Apply a heat sink (wet cloth) to the capillary tube.
C.With the suction and discharge ports open, braze
the capillary tube into the system using appropriate
brazing material.
D..Replace foam insulation to the capillary tube at the
evaporator inlet.
E.Evacuate the system per instructions in Section
5.2.
F.Recharge the system per instructions in Section
5.3.
34
SECTION 6
ELECTRICAL AND MECHANICAL CONTROL SYSTEMS
NOTE
The wiring diagram is available in Section 8.
6.1INTELLITEC CONTROLLER
Understanding the modes of operation and individual control settings will make servicing the control straight forward.
A.COMPONENTS OF CONTROLLER
The IntelliTec control consists of three main components;
the control board (Figure 6-1), the membrane switch
(Figure 6-2), and the display panel module (Figure 6-3).
The membrane switch is connected to the display panel
module via a 9-pin ribbon cable. The display panel module
is connected to the IntelliTec control board through a
telephone cord. The IntelliTec control board is connected
to the machine through an 8-pin connector, a 7-pin connector, and a 6-pin connector.
Figure 6-2 Membrane Switch
6.2CONTACTORS
The contactors are mounted behind the right side panel.
There is a contactor for the compressor and a contactor for
the drive motor.
The IntelliTec control sends electronic signals to trigger the
contactors. The signals to the contactors are staggered, so
the drive motor will always start and stop three seconds
before the compressor. By staggering the starting and
stopping of the drive motor, maximum starting torque is
available and voltage spikes are reduced.
Figure 6-1 IntelliT ec Control Board
Figure 6-3 Display Panel Module
35
A. CONTACTOR TESTS
The following tests will show if a contactor is working
properly.
1.Remove the header panel and visually check the
IntelliTec control board.
2.Check for a signal going to contactor. When the
spigot is opened or the Push To Freeze button is
pressed, the DRV LED on the control board will
light up. After three seconds, the CMP LED will
light up (Refer to Figure 6-4). If the LEDs do not
light up, refer to Section 7 Troubleshooting.
NOTE
In addition to the LEDs lighting, there will be an audible click from the contactors and the motor and
compressor will start.
Tension
Adjustment
Nut
CMP LED
DRV LED
Figure 6-4 IntelliT ec LEDs
3.Check to ensure contactor is receiving signal.
Read voltage across the coils of the contactor
during a freezing cycle. Voltage should be about
115V. If there is no voltage reading, refer to
Section 7 Troubleshooting.
6.3DRIVE MOTOR
The drive motor is used to rotate the auger assembly. An
internal, normally closed, centrifugal switch starts the
drive motor. The motor has an internal thermal overload.
A. DRIVE MOTOR REMOVAL
1.Disconnect machine from electrical supply before
removing any panels for servicing.
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
Figure 6-5 Motor Removal
2.Remove the back panel.
3.Remove the electrical cover plate from the back of
the motor.
4.Identify (mark) wires and remove them from the
motor.
5.Loosen the belt tension adjustment nut and remove
the belt. (Refer to Figure 6-5)
6.Remove the motor mounting bolts and remove
the motor.
7.Loosen the two allen head screws from the pulley.
8.Remove the pulley and key from the motor shaft.
B. DRIVE MOTOR INSTALLATION
1.Place the drive motor in position and install the
four mounting bolts.
2.Place the pulley and key on the motor shaft.
NOTE
Do not tighten the pulley screws until after the belt
tension has been properly adjusted.
3.Install the belt and tighten the tension bolt.
4.Use a Burroughs Belt Tension Gauge to set the
tension for the drive belt. Set the belt tension to the
following:
E111: 30-40 lbs.
F111: 15-25 lbs.
5.Using a straightedge, align the drive motor pulley
with the gearbox pulley. Tighten the two allen
head screws.
6.Install wiring according to wiring diagram (located
behind header panel). Install electrical cover plate.
7.Install back and side panels.
36
6.4CAPACITORS
The compressor start and run contactors are mounted
behind the right side panel. The start and run capacitors for
the drive motors are mounted directly onto the motor body.
Start
Capacitor
Run
Capacitor
Figure 6-6 Compressor Capacitors
A. CAPACITOR TEST
1.Disconnect machine from electrical supply before
removing any panels for servicing.
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
2.Place the Main Power OFF/ON switch in the OFF
position.
3.Remove a lead from one of the capacitor terminals.
4.Using insulated pliers, create a short across the
capacitor terminals with a 20KΩ 5W resistor to
discharge the capacitor.
NOTE
Create the short even if there is a bleeder resistor
across the terminals. There may be an open in the
bleeder resistor preventing it from working properly.
5.Disconnect the bleeder resistor from the circuit.
6.Measure the capacitance across the terminals.
The results should be as follows:
Rating
PartMFDVAC
Drive M otor (#522858) Run23107850 MFD370 VAC
Drive M otor (#522858) Start231095500 MF D125 VAC
Compressor (#282043) St art 2306 31 270-324 MF D110 VAC
Compressor (#282046) St art 2306 34 175-216 MF D330 VAC
Compressor (#282043) Run 2310 2615 MFD370 VAC
Compressor (#282046) Run 2310 2725 MFD370 VAC
Compressor (#282051) Run 2310 7215 MFD440 VAC
Compressor (#282051) St art 2310 9964-77 M F D250 V A C
6.Check the resistance across the capacitor
terminals. The reading should be close to 0 and will
rise slowly (as the meter charges the capacitor).
7.If the resistance stops increasing, there may be an
internal short in the capacitor.
8.Short the capacitor if the test needs to be repeated.
B. CAPACITOR REPLACEMENT
1.Disconnect machine from electrical supply before
removing any panels for servicing.
2.Place the Main Power OFF/ON switch in the OFF
position.
3.Remove leads from the capacitor terminals.
4.Using insulated pliers, create a short across the
capacitor terminals with a 20KΩ 5W resistor to
discharge the capacitor.
NOTE
Create the short even if there is a bleeder resistor
across the terminals. There may be an open in the
bleeder resistor preventing it from working properly.
5.Pull the capacitor out of its holder and replace.
6.Connect the leads to the terminals.
6.5GEARBOX
A. GEARBOX INSPECTION
Inspect the gearbox and listen for unusual noise. A grinding
sound generally indicates a bad gear.
B. GEARBOX REMOVAL
1.Disconnect machine from electrical supply before
removing any panels for servicing.
2.Remove the back panel and a side panel.
3.Remove the belts.
4.Remove the pulley by loosening the set screws.
5.Remove the bolts holding the gearbox to the barrel.
6.Remove the bolts holding the gearbox to the
mounting bracket and remove the gear box through
the rear of the machine.
37
C. GEARBOX INSTALLATION
1.Place the gear box in position from the rear of the
machine. Fasten the bolts through the gear box to
the rear of the barrel.
2.Fasten the gearbox to the mounting bracket using
the two bolts.
3.Mount the pulley on the gear box shaft and align
with the motor pulley, then tighten the allen head
screws.
4.Install the belt.
5.Use a Burroughs Belt Tension Gauge to set the
tension for the drive belt. Set the belt tension to the
following:
E111: 30-40 lbs.
F111: 15-25 lbs.
6.If an adjustment is necessary, loosen the four
motor plate retaining nuts, adjust belt tension then
retighten the four nuts.
6.6CONDENSER FAN MOTOR (AIR-
COOLED ONLY)
A. FAN MOTOR REPLACEMENT
1.Disconnect machine from electrical supply before
removing any panels for servicing.
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
2.Remove a side panels.
3.Trace and disconnect the wires on the compressor
contactor.
4.Loosen set screw on fan blade.
5.Remove the bolts from the fan motor mounting
plate and remove the motor.
B. FAN MOTOR INSTALLATION
1.Attach motor to the mounting plate with the three
bolts.
2.Place fan blade on motor shaft and tighten set
screw.
3.Wire the fan motor according to the wiring diagram
located in the header panel.
6.7SPIGOT SWITCH
The spigot switch is a normally closed, held open switch.
When a spigot is pulled, the spigot switch sends a signal
to the IntelliTec control to start the auger drive and refrigeration system. This signal moves the control to “Serve Mode”,
or if it already is in “Serve Mode”, it resets the cycle count.
After serving product, the IntelliTec continues a freezing
cycle until the product reaches consistency.
SPIGOT SWITCH TEST - ADJUSTMENT
NOTE
Adjustments to the spigot switch should be done
after the product is at consistency in “Serve Mode”
or when the machine is empty .
1.Open the spigot slowly and listen for a click when
the spigot switch closes.
2.The clicking sound should be within the first 1/2” of
the spigot glide movement (Refer to Figure 6-7). If
the switch does not close, an adjustment may be
necessary.
SPIGOT SWITCH TESTING - ELECTRICAL
1.Disconnect the switch from the circuit by unplugging
the connectors.
2.Check resistance readings across the common
(COM) and normally closed (NC) terminals. When
the spigot is closed, the resistance should show
an open. When the spigot is opened, the switch will
close and the resistance should be 0 ohms.
SPIGOT SWITCH ADJUSTMENT
1.Place the Main Power OFF/ON switch and both
Freezing Cylinder OFF/ON switches in the OFF
position.
2.Remove the header panel.
3.Loosen the bolts on the spigot switch.
4.Using a pencil, mark the spigot glide 1/4” from the
spigot housing.
5.Adjust the switch to activate when the plastic glide
reaches the mark.
6.Fully tighten the retaining bolts and remove mark
from spigot glide.
NC
COM
Spigot Glide
38
Figure 6-7 Spigot Cam Assembly
11.Replace the dispense rate adjuster knob and
tighten.
12.Replace the header panel and secure with the two
Phillips head screws.
6.8TEMPERATURE CONTROL SENSOR
The temperature control sensor is a thermistor used to
sense the temperature of the suction line. As the suction
line temperature increases, the internal resistance of the
thermistor will decrease. Refer to Figure 6-9 for the relationship between sensor resistance and temperature. The
IntelliTec control board monitors this value. In “Serve Mode”,
when the temperature of the sensor equals the Cut In T value
on the control, a freezing cycle will start.
Figure 6-8 Spigot Switch Replacement
SPIGOT SWITCH REPLACEMENT
1.Disconnect machine from electrical supply before
removing any panels for servicing.
WARNING
Hazardous voltage
The Main Freezer Power switch must be placed in
the OFF position when disassembling for servicing. The machine must be disconnected from electrical supply before removing any access panel. Failure to disconnect power before servicing could result in death or serious injury .
2.Remove the header panel.
3.Remove the dispense rate adjuster knob located
below the header panel. (Refer to Figure 6-8)
4.Remove the two Phillips head screws that attach
the spigot cam assembly to the panel. Remove the
assembly.
5.Disconnect the connector from the switch and
remove the switch.
6.Install the replacement switch onto the handle
assembly. Do not fully tighten the retaining screws
at this time.
7.Using a pencil, mark the spigot glide 1/4” from the
spigot housing. Adjust the switch to activate when
the spigot handle moves the glide to the mark.
8.Fully tighten the retaining screws.
9.Attach the connector to the spigot switch.
10.Position the spigot handle assembly in the electrical
box and fasten securely with the two Phillips head
screws.
When the machine experiences a problem, one of the
following error codes will be displayed on the control panel.
Each error code directs you to the system location of the
malfunction.
To return the machine to normal operation, any error
causing condition must be corrected and the Main Freezer
Power Off-On switch must be placed in the Off position
and back in the On position before the machine will return
to normal operation.
7.2 TROUBLESHOOTING - ERROR CODES
Error Code 1 - Soft Error
The Soft Error (E1) is an internal control board
error that is logged for future analysis. The
refrigeration is never stopped and the machine
will continue to operate normally.
Error Code 2 - High Torque
If the control panel displays a High Torque Error
(E2), the controller has sensed that the drive
motor is running at 125% of the preset CutOut
amp setting for 10 or more seconds. Very low and/
or fluctuating supply voltages typically cause this
error. The error can also be caused by faulty motor
or starting components which could produce a high
amp draw.
Error Code 3 - Run Time
The Run Time Error (E3) occurs when the
compressor runs continuously for 20 minutes
without the product reaching consistency in “Serve
Mode” or if the product does not reach proper
temperature in “Sleep 2 Mode”. This error is generally
caused by very low mix levels in the hopper or from
product breakdown. Another common cause results
from a restriction preventing mix from entering the
freezing cylinder. Check the mix in the hopper. If
the level mix is low, add mix. If there is a possibility
that the mix is broken down, clean and sanitize the
machine and replace the mix with fresh product.
Ice crystals in the hopper can clog the mix inlet
regulator and prevent mix from entering the freezing
cylinder. Thoroughly thaw mix per manufacturer's
recommendations. To check for ice crystals, pour
a small amount of product in the mix container
through a clean and sanitized sieve or strainer. If
ice crystals are in the mix, check the temperature
where the mix is stored. If the hopper temperature
is below 34°F (1°C), adjust the temperature from
the left control touchpad, under the Storage Menu
(Refer to Section 4.7).
The Run Time Error may also occur if airflow within
the machine has reduced or stopped. Check the
sides and top of the machine for anything that
would restrict airflow. Check the condenser filter
and clean if necessary. Check the evaporator for
frost that could restrict airflow.
The compressor will run continuously if a solenoid
valve fails to open. This could be due to loose
wiring, magnetic coil failure, a stuck valve or a
faulty control board.
After the cause of the problem is found and
remedied place the Main Freezer Power Off-On
switch in the Off position and back in the On
position.
Error Code 4 - Clean
If the machine is left in the Clean Mode for more
than 20 minutes, the control panel will display a
Clean Error (Error 04). This condition does not
reflect a problem with the machine itself. The
Clean Error has been programmed into the
controller as a safeguard to protect the machine
from potential damage caused by the machine
being accidentally left in “Clean Mode”. The control
will attempt to restart itself after 5 minutes. The
display will then flash and read Restart. To clear
the Clean Error, turn the Main Freezer Power OffOn switch Off and back On. After restarting the
machine, a refrigeration cycle will begin. This
protects the product in case the clean button was
pressed by mistake.
41
Error Code 5 - Freezing Cylinder Sensor
The Freezing Cylinder Sensor Error (E5) indicates
a failure of the barrel sensor or an extreme out of
range condition (< -34°F or > 99°F). If the control
panel displays an E5, place the Main Freezer
Power Off-On switch Off and back On. If the control
panel still displays the error code, refer to the
machine's wiring diagram and the Temperature
Sensor Chart (Figure 7-1). Check each lead of the
sensor to ground for continuity. If continuity is
found, replace the sensor. To check the resistance
of the sensor, place a thermocouple on the suction
line at the exit of the freezing cylinder. Compare
temperature and sensor resistance with the table
as reference. If measured value does not coincide
with a value on the table (± 400 ohms), replace the
sensor.
NOTE
When the machine encounters a Freezing Cylinder
Sensor Error, the machine will continue to run using
preset timers. This mode will allow the operator to
continue serving product until the machine can be
serviced.
The Hopper Sensor Error (E6) indicates a failure of
the hopper sensor or an extreme out of range
condition (< -34°F or > 99°F). If the control panel
displays an E6, turn the Main Freezer Power OffOn switch Off and back On. If the control panel still
displays the error condition code, refer to the
machine's wiring diagram and the Temperature
Sensor Chart (Figure 7-1). Check each lead of the
sensor to ground for continuity. If continuity is
found, replace the sensor. To check the resistance
of the sensor, place a thermocouple on the suction
line at the exit of the hopper evaporator. Compare
temperature and sensor resistance with the table
as reference. If measured value does not coincide
with a value on the table (± 400 ohms), replace the
sensor
Error Code 7 - Drive Motor
If the control panel displays a Drive Motor Error
(E7), the control does not sense current coming
from the drive motor. Turn the Main Freezer Power
Off-On switch Off and back On. If the error returns,
use the machine's wiring diagram and check
connections at the IntelliTec control and at the
motor. An E7 may also be the result of a faulty drive
motor contactor.
Error Code 8 - Cab Sensor
A Cab Sensor Error (E8) will not occur on the E111
or the F111.
Error Code 9 - High Pressure Cutout
High Pressure Cutout Errors (E9) are usually
caused by a dirty or inefficient condenser. If the
control panel displays an E9, place the Main
Freezer Power Off-On switch in the Off position.
Press the High Pressure Cutout Reset switch
(water-cooled only) and place the Main Freezer
Power Off-On switch back in the On position.
In air cooled condenser models, check the air filter
to make sure it is clean. Replace or clean the filter
as required. Check for proper air clearance around
the machine. Refer to the Section 2 - Installation
Instructions for clearances. Check the condenser
for blockage, and be sure condenser fan is
functioning.
On water cooled condenser models, check for
proper water flow through the condenser coil.
After the cause of the error is determined and
corrected, turn the Main Freezer Power Off-On
switch Off and back On.
Figure 7-1 Resistance Related to Temperature
42
Error Code 10 - Auxiliary Sensor
An Auxiliary Temperature Sensor Error (R10)
occurs if the temperature sensor on the control
board fails. Turn the Main Freezer Power Off-On
switch Off and back On.
Error Code 11 - Low Temperature
The Low Temperature Error (E11) occurs when the
temperature of the gas refrigerant at the barrel
sensor falls below -20°F. Although the machine will
not shut down, the active freezing cycle will
immediately end. This error usually occurs when
the machine continues to run in a low mix condition
or if the machine runs out of mix. The product
towards the front of the barrel tends to freeze solid.
Error Code 12 - Left Hopper Sensor
The Left Hopper Sensor Error (E12) will not occur
on the E111 or the F111.
Error Code 13 - Right Hopper Sensor
The Right Hopper Sensor Error (E13) will not occur
on the E111 or the F111.
COMMO TIMEOUT Error
A COMMO TIMEOUT Error indicates a
communication interruption between the display
and the control board. This error can be caused by
a poor connection or a faulty phone cable.
Disconnect and reconnect the telephone cable at
the control board. If the error does not clear,
disconnect and reconnect the telephone cable at
the display panel module. If the error still appears,
the cable may be faulty or the display panel module
may be faulty.
Alternating Flashing Control Panel Lights
The display panel lights will flash in an alternating
sequence under any error codes. Clear the error
and place the Main Freezer Power Off-On switch in
the Off position and back in the On position.
43
7.3 TROUBLESHOOTING - MACHINE
PROBLEM
Machine does not
run.
Machine w il l not
shut off.
Product is too firm.
Product is too soft.
Product does not
dispense .
Drive belt slipping
or squeali ng.
Rear auger seal
leaks.
Front door leaks.
P OS SIBLE CAU SEREMEDY
1. P ower t o m achine is off.1. S uppl y power to machine.
2. B l own fus e or t ripped circ ui t.2. Replace or reset.
3. Freeze-up (auge r wi l l no t tu rn).3. Turn Main Freezer P o wer OF F for 15 m i n utes ,
then restart.
4. High press ure c ut -out tripped.4. Wait until aut om atic reset for machine t o s tart.
5. F ront door not i n pl ace. 5. A ss embl e front door in pl ace.
1. Drive belt failure.1. Replace drive belt.
2. Cons i stency temperature sett i ng i s too
firm.
3. Refrigeration problem.3. Check system. (See Section 5)
1. Cut Out s et ting is too hi gh.1. A dj ust the CutOut am ps (See S ecti on 3-10).
1. No vent spac e for free flow of c ool i ng
air.
2. A i r t emperature ent ering condenser is
above 100°F.
3. Condens er i s dirty.3. Clean. (See Secti on 3)
4. CutOut setting is too low.4. Adjust the CutOut amps (See Section 3-10).
5. Stabilizers in mix are broken down.5. Remove mix, c lean, sanitize and freeze down
6. A uger i s assembl ed incorrect l y.6. Remove m i x , c lean, reassemble, sani tiz e and
7. Product break down.7. Drain, clean and sanitize machine. Fill with
8. Refrigeration problem.8. Check system. (See Section 5)
1. No mi x in hopper. 1. Fill hopper with mi x .
2. Capac i ty of machine i s bei ng
exceeded.
3. Drive motor overload t ri pped.3. W ai t for autom atic reset. (If conditi on
4. Drive belt failure.4. Replace drive belt.
5. F reez e-up (A uger will not turn).5. Turn Main Freezer Power OFF for 15 minutes,
1. Worn drive bel t .1. Replace drive belt.
2. F reez e-up (A uger will not turn).2. Turn Main Freezer Power OFF for 15 minutes,
3. Not tensi oned properly3. A dj ust bel t tens i on
1. Outs ide surface of rear auger seal is
lubricated.
2. Rear s eal m i ssi ng or dam aged.2. Chec k or replac e.
3. S eal o-ri ng m iss i ng, dam aged or
installed incorrectly.
4. Worn or scratched auger shaft.4. Replac e auger shaft.
1. F ront door knobs are loose.1. Tighten knobs.
2. S pi got parts are not lubri cated.2. See S ecti on 3.
3. Chipped or worn s pi got o-rings.3. Replace o-rings .
4. O-ri ngs or spigot i ns talled wrong.4. Remove spigot and chec k o-ring.
2183423Panel - Top1
2183420-SVPanel - Front Lower w/Insulation11
2183428-SVPanel - Rear w/Insulation11
2183432-SVPanel - Side w/Insulation22
Quantity
50
8.9WIRING DIAGRAMS
51
52
53
DOMESTIC WARRANTY
(Including Mexico)
SOFT SERVE / SHAKE EQUIPMENT
1. Scope:
PW Stoelting, L.L.C. (“Stoelting”) warrants to the first user (the “Buyer”) that the freezing cylinders,
hoppers, compressors, drive motors, speed reducers, and augers of Stoelting soft serve / shake
equipment will be free from defects in materials and workmanship under normal use and proper
maintenance appearing within five (5) years, and that all other components of such equipment
manufactured by Stoelting will be free from defects in material and workmanship under normal use
and proper maintenance appearing within twelve (12) months after the date that such equipment is
originally installed.
2. Disclaimer of Other Warranties:
THIS WARRANTY IS EXCLUSIVE; AND STOELTING HEREBY DISCLAIMS ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSE.
3. Remedies:
Stoelting’s sole obligations, and Buyer’s sole remedies, for any breach of this warranty shall be the
repair or (at Stoelting’s option) replacement of the affected component at Stoelting’s plant in Kiel,
Wisconsin, or (again, at Stoelting’s option) refund of the purchase price of the affected equipment,
and, during the first twelve (12) months of the warranty period, deinstallation/reinstallation of the
affected component from/into the equipment. Those obligations/remedies are subject to the
conditions that Buyer (a) signs and returns to Stoelting, upon installation, the Start-Up and Training
Checklist for the affected equipment, (b) gives Stoelting prompt written notice of any claimed breach
of warranty within the applicable warranty period, and (c) delivers the affected equipment to Stoelting
or its designated service location, in its original packaging/crating, also within that period. Buyer shall
bear the cost and risk of shipping to and from Stoelting’s plant or designated service location.
4. Exclusions and Limitations:
This warranty does not extend to parts, sometimes called “wear parts”, which are generally expected
to deteriorate and to require replacement as equipment is used, including as examples but not
intended to be limited to o-rings, auger flights, auger seals, auger support bushings, and drive belts.
All such parts are sold
AS IS.
Further, Stoelting shall not be responsible to provide any remedy under this warranty with respect to
any component that fails by reason of negligence, abnormal use, misuse or abuse, use with parts or
equipment not manufactured or supplied by Stoelting, or damage in transit.
THE REMEDIES SET FORTH IN THIS WARRANTY SHALL BE THE SOLE LIABILITY
STOELTING AND THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO
EQUIPMENT SUPPLIED BY STOELTING; AND IN NO EVENT SHALL STOELTING
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER
FOR BREACH OF WARRANTY OR OTHER CONTRACT BREACH, NEGLIGENCE OR
OTHER TORT, OR ON ANY STRICT LIABILITY THEORY.
SFWARR-013
Revision 04
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