Stoelting E111 Installation Manual

E111/F111 IntelliTec Models

OWNER'S MANUAL

Manual No. 513532-5 Jan. 2006, Rev. 0

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Owner's Manual

For Endura E111 and Futura F111

Stoelting Counter Model Gravity Freezer

Soft Serve

This manual provides basic information about the freezer. Instructions and suggestions are given
covering its operation and care.

The illustrations and specifications are not binding in detail. We reserve the right to make changes
to the freezer without notice, and without incurrring any obligation to modify or provide new parts
for freezers built prior to date of change.

DO NOT ATTEMPT to operate the freezer until instructions and safety precautions in this manual
are read completely and are thoroughly understood. If problems develop or questions arise in
connection with installation, operation, or servicing of the freezer , contact the company at the
following location:

STOELTING, LLC Ph: 800-558-5807
502 Hwy. 67
Kiel, WI 53042 Fax: [phone]

A Few Words About Safety

Safety Information

Read and understand the entire manual before
operating or maintaining Stoelting equipment.

This Owner's Manual provides the operator with
information for the safe operation and maintenance of
S toelting equipment. As with any machine, there are
hazards associated with their operation. For this
reason safety is emphasized throughout the manual.
T o highlight specific safety information, the following
safety definitions are provided to assist the reader .

The purpose of safety symbols is to attract your
attention to possible dangers. The safety symbols,
and their explanations, deserve your careful attention
and understanding. The safety warnings do not by
themselves eliminate any danger . The instructions or
warnings they give are not substitutes for proper
accident prevention measures.

If you need to replace a part, use genuine S toelting
parts with the correct part number or an equivalent
part. We strongly recommend that you do not use
replacement parts of inferior quality .

Safety Alert Symbol:

This symbol Indicates danger, warning or caution.

Attention is required in order to avoid serious personal
injury . The message that follows the symbol cont ains
important information about safety .

Signal Word:

Signal words are distinctive words used throughout

this manual that alert the reader to the existence and
relative degree of a hazard.

WARNING

The signal word “WARNING” indicates a potentially
hazardous situation, which, if not avoided, may result
in death or serious injury and equipment/property
damage.

CAUTION

The signal word “CAUTION” indicates a potentially

hazardous situation, which, if not avoided, may result
in minor or moderate injury and equipment/property
damage.

CAUTION

The signal word “CAUTION” not preceded by the safety
alert symbol indicates a potentially hazardous situa­tion, which, if not avoided, may result in equipment/
property damage.

NOTICE

The signal word “NOTICE” indicates information or
procedures that relate directly or indirectly to the
safety or personnel or equipment/property.

TABLE OF CONTENTS

SECTION DESCRIPTION PAGE

1. INTRODUCTION

1.1 Description............................................................................................................. 1

1.2 Specifications ........................................................................................................ 1

2. INSTALLATION INSTRUCTIONS

2.1 Safety Precautions ................................................................................................. 3

2.2 Shipment and Transit.............................................................................................. 4

2.3 Freezer Installation ................................................................................................. 4

3. INITIAL SET-UP AND OPERATION

3.1 Operator's Safety Precautions................................................................................ 5

3.2 Operating Controls and Indicators........................................................................... 5

3.3 Sanitizing ............................................................................................................... 7

3.4 Freeze Down and Operation................................................................................... 8

3.5 Mix Information ....................................................................................................... 9

3.6 Removing Mix From Freezer .................................................................................. 9

3.7 Cleaning The Freezer............................................................................................. 9

3.8 Disassembly of Freezer Parts ................................................................................ 9

3.9 Cleaning The Freezer Parts.................................................................................... 11

3.10 Sanitize Freezer and Freezer Parts....................................................................... 11

3.11 Assembly of Freezer ............................................................................................. 11

3.12 Routine Cleaning................................................................................................... 12

3.13 Preventive Maintenance ........................................................................................ 12

3.14 Extended Storage ................................................................................................. 14

3.15 Product Consistency Adjustment ........................................................................... 15

3.16 Locking Out Control Panel..................................................................................... 15

4. TROUBLESHOOTING CHARTS

4.1 Error Codes ............................................................................................................ 17

4.2 Troubleshooting Error Codes .................................................................................. 17

4.3 Troubleshooting Charts ........................................................................................... 19

5. REPLACEMENT PARTS ........................................................................................... 21

LIST OF ILLUSTRATIONS

FIGURE TITLE PAGE

1- 1 Model E111 & F111 Freezer .................................................................................. 1

1- 2 Freezer Specifications ........................................................................................... 1

2- 1 Warning Label Locations ....................................................................................... 3

2-2 Leveling ................................................................................................................. 4

2- 3 Space and Ventilation Requirements ..................................................................... 4

2-4 Electrical Plug ....................................................................................................... 4

3- 1 Freezer Controls .................................................................................................... 5

3-2 IntelliTec Control .................................................................................................... 7

3- 3 Mix Inlet Regulator ................................................................................................. 7

3- 4 Sanitizing Hopper .................................................................................................. 8

3- 5 Draining Solution ................................................................................................... 8

3- 6 Dispensing Product ............................................................................................... 8

3- 7 Auger Flight Wear..................................................................................................10

3-8 Removing Auger Support .......................................................................................10

3- 9 Removing Auger Shaft and Flights ......................................................................... 10

3-10 Removing O-Ring ...................................................................................................10

3-11 Cleaning Freezer Barrel .........................................................................................11

3-12 Auger Parts ...........................................................................................................11

3-13 Front Door Parts ....................................................................................................12

3-14 Product Consistency Control .................................................................................15

3-15 Locked Control Display (In Serve Mode).................................................................15

SECTION 1

DESCRIPTION AND SPECIFICATIONS

1.1 DESCRIPTION

The Stoelting Endura/Futura 111 counter freezers are
gravity fed. The freezers are equipped with fully automatic
controls to provide a uniform product. The freezers are
designed to operate with almost any type of commercial
soft serve or non-dairy mix available, including ice milk, ice
cream, yogurt, and frozen dietary desserts. This manual is
designed to assist qualified service personnel and opera­tors in the installation, operation and maintenance of the
Stoelting E111 and F111 gravity freezers.

Figure 1-1 Model E111 & F111 Freezer

Figure 1-2 Freezer Specifications

1

MODEL ENDURA/FUTURA 111
COUNTER MODEL
GRAVITY FREEZER

DIMENSIONS:

Freezer: 15" (38 cm) wide x 28.6" (72 cm) deep x 35.6" (90 cm) high
Crated: 19.5" (50 cm) wide x 33" (84 cm) deep x 40" (102 cm) high

WEIGHT:

Freezer: 230 lbs. (140 kg) Crated: 275 lbs. (125 kg)

ELECTRICAL:

Description Endura 111-37I Futura 111-38I

Voltage AC 1 PH 115V 1 PH 208/230

Total Run Amps 14.00 10.00

Drive Motor 3/4 HP 3/4 HP

Use 20 amp HACR circuit breaker.

Automatic safeguard circuit built into electronic control-protects major
freezer components under abnormal operating conditions.

COOLING:

Air cooled requires minimum 3" (7.6 cm) air clearance on right and left hand side.
No clearance needed in the rear. (See Fig.5).

HOPPER:

3 Gallons (11.5 liters) refrigerated and insulated.

2

SECTION 2

INSTALLATION INSTRUCTIONS

2.1 SAFETY PRECAUTIONS

Do not attempt to operate the freezer until the safety
precautions and operating instructions in this manual are
read completely and are thoroughly understood.

Take notice of all warning labels on the freezer. The labels
have been put there to help maintain a safe working
environment. The labels have been designed to withstand
washing and cleaning. All labels must remain legible for the
life of the freezer. Labels should be checked periodically to
be sure they can be recognized as warning labels.

If danger, warning or caution labels are needed, indicate
the part number, type of label, location of label, and quantity
required along with your address and mail to:

STOELTING, INC.

ATTENTION: Customer Service

502 Hwy. 67

Kiel, Wisconsin 53042

Figure 2-1 Warning Label Locations

3

2.2 SHIPMENT AND TRANSIT

The freezer has been assembled, operated and inspected
at the factory. Upon arrival at the final destination, the
complete freezer must be checked for any damage which
may have occurred during transit.

With the method of packaging used, the freezer should
arrive in excellent condition. THE CARRIER IS RESPON­SIBLE FOR ALL DAMAGE IN TRANSIT, WHETHER VIS­IBLE OR CONCEALED. Do not pay the freight bill until the
freezer has been checked for damage. Have the carrier note
any visible damage on the freight bill. If concealed damage
and/or shortage is found later, advise the carrier within 10
days and request inspection. The customer must place
claim for damages and/or shortages in shipment with the
carrier. Stoelting, Inc. cannot make any claims against the
carrier.

2.3 FREEZER INSTALLATION

Installation of the freezer involves moving the freezer close
to its permanent location, removing all crating, setting in
place, assembling parts, and cleaning.

A. Uncrate the freezer.
B. Accurate leveling is necessary for correct drainage

of freezer barrel and to insure correct overrun.
Place a bubble level on top of the freezer at each
corner to check for level condition. If adjustment is
necessary, level the freezer by turning the bottom
part of each leg in or out. Then separate freezer
base gasket and install with seam to the back and
angle to the top. (Fig. 4).

Figure 2-3. Space and Ventilation Requirements

CAUTION

Failure to provide adequate ventilation will void war­ranty.

D. Place the OFF-ON switch in the OFF position.

(Fig.10).

208/230V

115V

20 Amp

20 Amp

Figure 2-2 - Leveling

C. The freezer is equipped with an air cooled condenser

and requires correct ventilation. The right side of
the freezer is the air intake and left side discharge.
Both sides must have 3" clearance the top requires
10" of clearance. (Fig. 5).

Figure 2-4. Electrical Plug

E. Connect the power cord to the proper power

supply. The plug is designed for 208 or 230 volt/20
amp duty. Check the nameplate on your freezer for
proper supply. The unit must be connected to a
properly grounded receptacle. The electrical cord
furnished as part of the freezer has a three prong
grounding type plug (Fig. 6). The use of an extension
cord is not recommended, if necessary use one
with a size 12 gauge or heavier with ground wire. Do
not use an adapter to get around grounding
requirement.

WARNING

Do not alter or deform electrical plug in any way.
Altering the plug to fit into an outlet of different con­figuration may cause fire, risk of electrical shock,
product damage and will void warranty .

F. Install the drip tray, drain tray, hopper cover and

other miscellaneous parts on the freezer.

4

SECTION 3

INITIAL SETUP AND OPERATION

3.1 OPERATOR’S SAFETY PRECAUTIONS

SAFE OPERATION IS NO ACCIDENT; observe these
rules:

A. Know the freezer. Read and understand the

Operating Instructions.
B. Notice all warning labels on the freezer.
C. Wear proper clothing. Avoid loose fitting garments,

and remove watches, rings or jewelry which could

cause a serious accident.
D. Maintain a clean work area. Avoid accidents by

cleaning up the area and keeping it clean.
E. Stay alert at all times. Know which switch, push

button or control you are about to use and what

effect it is going to have.
F. Disconnect electrical cord for maintenance. Never

attempt to repair or perform maintenance on the

freezer until the main electrical power has been

disconnected.

G. Do not operate under unsafe operating conditions.

Never operate the freezer if unusual or excessive
noise or vibration occurs.

3.2 OPERATING CONTROLS AND INDICATORS

Before operating the freezer, it is required that the operator
know the function of each operating control. Refer to
Figure 3-1 for the location of the operating controls on the
freezer.

WARNING

High voltage will shock, burn or cause death. The
OFF-ON switch must be placed in the OFF position
prior to disassembling for cleaning or servicing. Do
not operate machine with cabinet panels removed.

Main Power OFF-ON

Dispense Rate Adjustor

IntelliT ec Control
(See Figure 3-2)

Figure 3-1 Freezer Controls

5

A. Spigot Switch

The spigot switch will automatically actuate the

auger drive and refrigeration systems when the

spigot is opened to dispense product. When the

spigot is closed, the drive motor and compressor

will remain “on” until the product in the barrel

reaches the proper consistency.
B. Main Freezer Power OFF-ON Switch

The Main Freezer Power OFF-ON switch is a two

position toggle switch used to supply power to the

control circuit. When the switch is in the OFF

position, power will not be supplied to the control

board or refrigeration system. When the switch is

in the ON position, the freezer will operate in the

freezing mode or cleaning mode. The freezer will

be in the sleep mode until a switch is activated.
C. PUSH TO FREEZE Switch

The PUSH TO FREEZE button is used to initiate

the serve mode. To start the freezer, place the

Main Freezer Power OFF-ON switch in the ON

position and press the PUSH TO FREEZE button.

NOTE

After the drive motor starts, there is a 3 second de­lay before the compressor starts.

D. LEDs

The membrane switch features two lights; a green

LED and an amber LED. The green LED is lit

during serve mode. During freeze down, the green

LED is not lit. When product consistency

approaches 90% in the freezing cylinder, the

green LED flashes. The amber LED is lit during all

other modes. In the event of an error or when the

freezing cylinder is off, both LEDs will alternatively

flash.

NOTE

If the freezer shuts off and alternating green and
amber lights flash on the control panel, the freezer
is running in the "hopper only" mode or the freezer
is in an error condition. Note the display on the LCD
screen. If the screen displays an error, turn the Main
Freezer Power OFF-ON switch to the OFF posi­tion, correct the problem (Refer to T roubleshooting
in Section 4) and turn the freezer back on.

E. CLEAN Switch

The CLEAN button will stop all refrigeration and

start the auger rotatating. A CLEAN message will

display on the LCD screen and a 5 minute

countdown begins. To exit the CLEAN mode,

press the CLEAN button again. If the freezer is left

in CLEAN for more than 30 minutes, it will go into

an error to prevent damage to the freezing cylinder.

When this error occurs, refrigeration will start to

prevent mix spoilage. To reset, place the Main

Freezer Power OFF-ON switch in the OFF position

and back in the ON position.

F. Mix Low Light Indicator

The MIX LOW message will appear on the LCD
display to alert the operator to a low mix condition.
The message will display when there is
approximately one gallon of mix left in the hopper.
When the MIX LOW message is displayed, refill
hopper immediately.

NOTE

Failure to refill hopper immediately may result in
operational problems.

G. DISPENSE RATE ADJUSTERS

The dispense rate adjuster limits the opening of
the spigot. To adjust product dispense rate, turn
the adjusting know clockwise for slower flow and
counterclockwise for faster flow. It takes at least
five complete turns of the adjusting knob to make
a noticeable difference in the dispense rate.

H. FRONT DOOR SAFETY SWITCH

The front door safety switch prevents the auger
from turning when the front door is removed. The
switch is open when the door is not in place and
closed when the door is properly installed.

6

Push to Freeze

Green Light

Amber Light

Clean Switch

SEL Button

SET Button

When sanitizing the freezer, refer to local sanitary regula­tions for applicable codes and recommended sanitizing
products and procedures. The frequency of sanitizing
must comply with local health regulations.

Mix sanitizer according to manufacturer’s instructions to
provide a 100 parts per million strength solution. Mix
sanitizer in quantities of no less than 2 gallons (7.5 liters)
of 120°F water. Allow sanitizer to contact the surfaces to
be sanitized for 5 minutes. Any sanitizer must be used only
in accordance with the manufacturer’s instructions.

Left Arrow Button

Up Arrow Button

Figure 3-2 IntelliT ec Control

I. MENU NAVIGATION BUTTONS

The Menu Navigation Buttons allow the user to

display information regarding the freezer's status

of operation as well as adjust product consistency.

Selection Button (SEL) The SEL button is not

functional in the normal operation mode. This

button is only used by service technicians for

freezer calibration.

Set Button (SET) Pressing this button will save a

change made to the product consistency setting.

Refer to Section 3-15 for consistency adjustment

procedures.

Left Arrow Button (Õ) Pressing any button on

the control panel will automatically illuminate the

display. The backlight will turn off several seconds

after use. To keep the display constantly light,

press and hold the left (Õ) button for five seconds.

The backlight function can be reset to normal

operation in the same manner.

CAUTION

Do not allow sanitizer to remain in contact with stain­less steel freezer parts for prolonged periods. Pro­longed contact of sanitizer with freezer may cause
corrosion of stainless steel parts.

In general, sanitizing may be conducted as follows:
A. Push the mix inlet regulator into hopper with air

inlet (long) tube toward the front of the freezer
(Fig. 3-3).

Figure 3-3 Mix Inlet Regulator

Up Arrow Button (

change the value of the product consistency.

Refer to Section 3-15 for consistency adjustment

procedures.

×) Pressing this button will

3.3 SANITIZING

Sanitizing must be done after the freezer is cleaned and
just before the hopper is filled with mix. Sanitizing the night
before is not effective. However, you should always clean
the freezer and parts after each use.

THE UNITED STATES DEPARTMENT OF AGRI­CUL TURE AND THE FOOD AND DRUG ADMIN­ISTRA TION REQUIRE THA T ALL CLEANING AND
SANITIZING SOLUTIONS USED WITH FOOD
PROCESSING EQUIPMENT BE CERTIFIED FOR
THIS USE.

B. Prepare 2 gallons (7.5 liters) of sanitizing solution

following manufacturer’s instructions. Pour into
hopper with mix inlet regulator in place.

C. Place the Main Freezer Power OFF-ON toggle

switch in the ON position and press the CLEAN
switch. Check for leaks.

7

Figure 3-4 Sanitizing Hopper

D. Clean sides of hopper, mix inlet regulator and

underside of hopper cover using a sanitized soft

bristle brush dipped in the sanitizing solution. (Fig.

3-4).

C. With spigot open, pour approximately 1 gallon

(3.8 liters) of fully thawed mix into the hopper.
Allow the mix to flush out about 8 ounces (0.23
liters) of sanitizing solution and liquid mix. Close
the spigot.

D. Fill hopper with approximately 3 gallons (11.4

liters) of pre-chilled (40°F or 4°C) mix.

NOTE

Do not overfill the hopper. Mix level must not be
higher than the air inlet tube on the mix inlet regula­tor.

E. The freezer barrel will automatically fill until it is

about 1/2 full. If freezer barrel does not fill, check
for obstruction in the mix inlet regulator. If freezer
barrel fills over 1/2 full, indicated by low overrun,
check for leaks at the mix inlet regulator o-ring or
check if the mix inlet regulator was installed
correctly or that the freezer is level.

F. Place the Main Freezer Power OFF-ON switch in

the ON position, then press the PUSH TO FREEZE
switch.

NOTE

After the drive motor starts, there is a 3 second de­lay before the compressor starts.

G. After about 6 to 10 minutes the product will be at

consistency and the LCD screen will display
"SERVE". The product is ready to serve. Freeze
down time may be longer for some frozen diet
dessert mixes. High ambient temperatures may
extend freeze down time.

Figure 3-5 Draining Solution

E. After five minutes, place a bucket under the spigot

and open spigot to drain sanitizing solution. When

solution has drained, press the CLEAN button to

stop the auger. Allow the freezer barrel to drain

completely (Fig. 3-5).

3.4 FREEZE DOWN AND OPERATION

This section covers the recommended operating proce­dures to be followed for the safe operation of the freezer.

A. Sanitize just prior to use.
B. Place the Main Freezer Power OFF-ON switch in

the OFF position.

NOTE

Make sure the mix inlet regulator is in place before
adding mix.

Figure 3-6 Dispensing Product

H. For normal dispensing, pull the spigot handle

down to fully open the spigot (Fig. 3-6).

8

NOTE

Refrigeration is automatically activated when the
spigot is opened. Close the spigot completely after
dispensing.

I. The freezer is designed to dispense the product at

a reasonable draw rate. If the freezer is overdrawn,

the result is a soft product or a product that will not

dispense at all. If this should occur, wait until the

bars fill the lower section of the display (Fig. 3-7).

Figure 3-7. During Freezing Cycle

J. Do not operate the freezer when the MIX LOW

light is on or with less than 1-3/4 inches (4.4 cm)

of mix in the hopper. Refill the hopper immediately.

NOTE

The freezer has standby and sleep modes. When
the freezer is not used, after a preset number of
freezing cycles, it will enter the standby mode (fol­lowed by sleep mode) and remain there until some­one draws a product or pushes the PUSH TO
FREEZE switch. In the sleep mode, the freezer will
keep the product below 41°F (5°C). Sleep modes
are not to be used in place of cleaning and sanitiz­ing. Frequency of cleaning and sanitizing is deter­mined by Federal, State, and local regulatory agen­cies.

3.5 MIX INFORMATION

Mix can vary considerably from one manufacturer to
another. Differences in the amount of butterfat content
and quantity and quality of other ingredients have a direct
bearing on the finished frozen product. A change in freezer
performance that cannot be explained by a technical
problem may be related to the mix.

Proper product serving temperature varies from one
manufacturer’s mix to another. Soft serve mixes generally
provide satisfactory product from 18° to 20°F (-7° to -6°C),
shake mixes 24° to 28°F (-4° to -2°C).

When checking the temperature, stir the thermometer in
the frozen product to read the true temperature.

Old mix or mix that has been stored at elevated tempera­tures will produce poor-quality product with a bad taste and
unacceptable appearance. To retard bacteria growth in
dairy based mixes, the best storage temperature range is
between 36° to 40°F (2.2° to 4.4°C).

Some products tend to foam more than others. If foam
appears in the hopper, skim off with a sanitized utensil and
discard. Periodically, stir the mix in the hopper with a
sanitized utensil to help prevent excess foam.

3.6 REMOVING MIX FROM FREEZER

To remove the mix from the freezer, refer to the following
steps:

A. Remove the mix inlet regulator from the hopper by

pulling straight up.

B. Place the Main Freezer Power OFF-ON rocker

switch in the ON position and push the CLEAN
switch to rotate the auger. Allow the mix to agitate
in freezer barrel until the mix has become a liquid,
about 5 minutes.

C. Drain the liquid mix by opening the spigot. A

bucket or container should be placed under the
spigot to catch the liquid mix.

D. Place the Main Freezer Power OFF-ON switch in

the OFF position.

3.7 CLEANING THE FREEZER

NOTE

The frequency of cleaning the freezer and freezer
parts must comply with local health regulations.

After the mix has been removed from the freezer, the
freezer must be cleaned. To clean the freezer, refer to the
following steps:

A. Close the spigot and fill the hopper with 2 gallons

(7.5 liters) of cold tap water.

B. Place the Main Freezer Power OFF-ON switch in

the ON position and press the CLEAN switch. The
auger will start to rotate.

C. Allow the water to agitate for approximately 5

minutes.

NOTE

If freezer is left in CLEAN for more than 20 minutes,
the display will show an error code. T o reset, place
the Main Freezer Power OFF-ON switch in the OFF
position and back in the ON position.

9

D. Open the spigot to drain the water. Remember to

place a bucket or container under the spigot to

catch the water. When the water has drained, turn

the OFF-ON switch to the OFF position. Allow the

freezer barrel to drain completely.
E. Repeat Steps A through D using a mild detergent

solution and warm water.

3.8 DISASSEMBLY OF FREEZER PARTS

CAUTION

Hazardous Moving Parts

Revolving auger shaft can grab and cause injury.
Place the Main Freezer Power OFF-ON switch in
the OFF position before disassembling for cleaning
or servicing.

Inspection for worn or broken parts should be made each
time the freezer is disassembled. All worn or broken parts
should be replaced to ensure safety to both the operator
and the customer and to maintain good freezer perfor­mance and a quality product. Check the wear line on the
auger flights on a regular basis (Fig. 3-8) and replace as
needed. Frequency of cleaning must comply with the local
health regulations.

Figure 3-9 Removing Auger Support

F. Remove the auger assembly from the freezer

(Fig. 3-10). Pull the auger out of the freezer barrel
slowly. As the auger is being pulled out, carefully
remove each of the plastic flights with springs.

Figure 3-8 Auger Flight Wear

To disassemble the freezer, refer to the following steps:
A. Remove hopper cover and drain tray.
B. Remove the mix inlet regulator from the hopper by

pulling straight up.
C. Remove the front door by turning the circular

knobs and then pulling the front door off the studs.
D. Remove the rosette caps from the front door.

Push the spigot body through the bottom of the

front door and remove.
E. Remove the front auger support and bushing (Fig.

3-9).

Figure 3-10 Removing Auger Shaft and Flights

G. Keep the rear of the auger shaft tipped up once it

is clear of the freezer to avoid dropping rear seal.
H. Remove the rear seal.
I. Wipe socket lubricant from the drive end (rear) of

the auger with a cloth or paper towel.
J. Remove all o-rings from parts by first wiping off

the lubricant using a clean paper towel. Then

squeeze the o-ring upward with a dry cloth (Fig. 3-

11). When a loop is formed, roll out of the o-ring

groove.

CAUTION

Do not use any type of sharp object to remove the
o-rings.

10

Figure 3-11 Removing O-Ring

3.10 SANITIZE FREEZER AND FREEZER
PARTS

A. Use a sanitizing solution mixed according to

manufacturer's instructions to provide 100 parts

per million strength solution. Mix sanitizer in

quantities of no less than 2 gallons (7.5 liters) of

120°F water. Allow the sanitizer to contact the

surfaces to be sanitized for 5 minutes. Any sanitizer

must be used only in accordance with the

manufacturer's instructions.
B. Place all parts in the sanitizing solution, then

remove and let air dry.
C. Using this sanitizing solution and the large barrel

brush provided, sanitize the rear of the barrel by

dipping the brush in the sanitizing solution and

brushing the rear of the barrel.

3.9 CLEANING THE FREEZER PARTS

Place all loose parts in a pan or container and take to the
wash sink for cleaning. To clean freezer parts refer to the
following steps:

A. Place all parts in warm mild detergent water and

clean with brushes provided. Rinse all parts with
clean hot water.

B. Wash the hopper and freezer barrel with warm

detergent water and brushes provided. (Fig. 3-12)

Figure 3-12 Cleaning Freezer Barrel

C. Clean the rear seal surfaces from the inside of the

freezer barrel with warm detergent water.

D. Clean the drip tray and insert with a soap solution.

Rinse with clean hot water.

3.11 ASSEMBLY OF FREEZER

To assemble the freezer parts, refer to the following steps:

NOTE

Petrol Gel sanitary lubricant or equivalent must be
used when lubrication of parts is specified.

NOTE

The United States Department of Agriculture and
the Food and Drug Administration require that lu­bricants used on food processing equipment be cer­tified for this use. Use lubricants only in accordance
with the manufacturer’s instructions.

A. Assemble all o-rings onto parts dry, without

lubrication. Then apply a thin film of sanitary

lubrication to exposed surfaces of the o-rings.

Apply a thin film of sanitary lubricant to metal part

of rear seal. Also apply a thin film of sanitary

lubricant inside and outside of the front auger

support bushing.
B. Assemble the rear seal onto the auger with the

large end to the rear. Be sure the o-ring is in place

before installing the rear seal.
C. Lubricate the auger drive (rear) with a small

amount of white socket lubricant. A small container

of socket lubricant is shipped with the freezer.
D. Screw the springs onto the studs in plastic flights.

Springs must be screwed into the flights completely

to provide proper compression (Fig. 3-13).

11

I. Install the front door on the freezer.
J. Install the circular knobs on the freezer studs.

CAUTION

Overtightening or uneven tensioning of circular
knobs may cause damage to front door and cause
leaking. Hand tighten circular knobs evenly .

K. Look for the proper seal between the freezer

barrel, o-ring, and front door.
L. Install the mix inlet regulator into the freezer with

the air tube to the front of the freezer.
M. Install hopper cover and drain tray.

Figure 3-13 Auger Part s

CAUTION

Do not place the mix inlet regulator into the hopper
before installing the auger. Attempting to install the
auger with the mix inlet regulator in place will dam­age the mix inlet regulator.

E. Install the two plastic flights onto rear of the auger

and insert part way into freezer barrel.

F. Install the remaining plastic flights, push the auger

into the freezer barrel and rotate slowly until the
auger engages the drive shaft.

G. Install the bushing and auger support into the front

of the auger with one leg of the support pointing
straight up.

H. Install the spigot body with o-ring into the front

door from bottom (Fig. 3-14). Push straight up
until the spigot is in place.

Figure 3-14 Front Door Parts

3.12 ROUTINE CLEANING

To remove spilled or dried mix from the freezer exterior,
simply wash in the direction of the finish with warm soapy
water and wipe dry. Do not use highly abrasive materials
as they will mar the finish.

3.13 PREVENTIVE MAINTENANCE

It is recommended that a maintenance schedule be fol­lowed to keep the freezer clean and operating properly.

Cleaning and Sanitizing Information

Soft serve freezers require special consideration when it
comes to food safety and proper cleaning and sanitizing.

The following information has been compiled by Purdy
Products Company, makers of Stera-Sheen Green Label
Cleaner/Sanitizer and specifically covers issues for clean­ing and sanitizing frozen dessert machines. This informa­tion is meant to supplement a comprehensive food safety
program.

Soil Materials Associated with Frozen Dessert

Machines

MILKFAT/BUTTERFAT – As components of ice-cream/
frozen custard mix, these soils will accumulate on the
interior surfaces of the machine and its parts. Fats are
difficult to remove and help attribute to milkstone build-up.

MILKSTONE – Is a white/gray film that forms on equip­ment and utensils that come in contact with dairy products.
These films will accumulate slowly on surfaces because of
ineffective cleaning, use of hard water, or both. Milkstone
is usually a porous deposit, which will harbor microbial
contaminants and eventually defy sanitizing efforts.

Once milkstone has formed, it is very difficult to remove.
Without using the correct product and procedure, it is
nearly impossible to remove a thick layer of milkstone.
(NOTE: general-purpose cleaners DO NOT remove
milkstone.) This can lead to high bacteria counts and a
food safety dilemma.

IT IS BEST TO CONTROL MILKSTONE ON A DAILY
BASIS BEFORE IT CAN BECOME A SIGNIFICANT FOOD
SAFETY PROBLEM.

12

In addition to food safety, milkstone can cause premature
wear to machine parts which can add to costs for replace­ment parts or possibly more expensive repairs if worn
machine parts are not replaced once they have become
excessively worn.

Important Differences Between Cleaning and

Sanitizing

CLEANING vs. SANITIZING
It is important to distinguish between cleaning and sanitiz-

ing. Although these terms may sound synonymous, they
are not. BOTH are required for adequate food safety and
proper machine maintenance.

CLEANING

• Is the removal of soil materials from a surface.

• Is a prerequisite for effective sanitizing.

NOTE

An UNCLEAN surface will harbor bacteria that can
defy sanitizing efforts.

Bacteria can develop and resist sanitizing efforts within a
layer of soil material (milkstone). Thorough cleaning pro­cedures that involve milkstone removal are critical for
operators of frozen dessert machines.

SANITIZING

• Kills bacteria.

• Can be effective on clean surfaces only.

• DOES NOT clean or remove milkstone.

NOTE

Using a SANITIZER on an unclean surface will not
guarantee a clean and safe frozen dessert machine.

Proper Daily Maintenance: The Only Way to Assure

Food Safety and Product Quality

Proper daily maintenance can involve a wide variety of
products and procedures. Overall, the products and pro­cedures fall into three separate categories. (Please note
that this is a brief overview intended for informational
purposes only.)

1. CLEANING – This involves draining mix from the
freezer barrel and rinsing the machine with water.
Next, a cleaner is run through the machine. Then,
the machine is disassembled and removable
parts are taken to the sink for cleaning.

2. MILKSTONE REMOVAL – Since almost all
cleaners do not have the ability to remove
milkstone, the use of a delimer becomes
necessary. Although this procedure may not be
needed on a daily basis, it will usually follow the
cleaning procedure. It requires letting a delimer
solution soak in the machine for an extended
period of time. Individual parts are also soaked in
a deliming solution for an extended period of time
(more about delimers in Additional Information).

3. SANITIZING – After the machine has been cleaned
and contains no milkstone, the machine is
reassembled. Then a FDA-approved sanitizing
solution is run through the machine to kill bacteria.
The machine is then ready for food preparation.

As a recommended cleaner and sanitizer for your frozen
dessert machine, STERA-SHEEN has proven to be one of
the best daily maintenance products for:

• CLEANING – Thorough removal of all solids

including butterfat and milk fat.

• MILKSTONE REMOVAL – Complete removal of

milkstone.

• SANITIZING – FDA-approved no rinse sanitizer

for food contact surfaces.

Additional Information

THE USE OF DELIMERS
A delimer is a strong acid that has the ability to dissolve

milkstone. This type of chemical may become necessary
once high levels of milkstone have developed. While
these products are very effective for removing HIGH
levels of milkstone, they are not ideal for two reasons:

1. PRODUCT SAFETY – Strong acids are dangerous
chemicals and handling them requires safety

2. MACHINE DAMAGE – Strong acids will attack
metal and rubber causing premature wear of
parts. The use of a delimer needs to be closely
monitored to avoid damage to machine surfaces
and parts.

With proper daily use of STERA-SHEEN or its equivalent,
there is no need for the use of a DELIMER.

DO NOT USE BLEACH

• BLEACH HAS ABSOLUTELY NO CLEANING

PROPERTIES.

• BLEACH IS CORROSIVE. It can and will damage

components of the machine causing premature wear and
metal corrosion.

GENERAL PURPOSE CLEANERS
General purpose cleaners do not have the ability to re-

move milkstone. Milkstone will become a problem if not
remedied with additional products and procedures.

THE USE OF CHLORINE TEST STRIPS
“Test strips” are used to determine concentrations of

active chlorine in sanitizing solutions. To use the strips,
tear off a small portion and submerge it into the sanitizing
solution. Then, compare the color change to the color key
on the side of the test strip dispenser to determine the
approximate chlorine concentration.

The ideal concentration of chlorine needs to be 100 ppm
(as stated by the FDA).

NOTE

Follow the directions on the container for proper con­centration.

13

There are two main factors that contribute to falling chlo­rine concentrations in a sanitizing solution.

1. PRODUCT USE – As the chlorine in the solution
is being used, chlorine concentrations fall.

2. TIME – As time passes, small amounts of chlorine
“evaporate” from the solution. (That is why you
can smell it.)

Sanitizing solutions should not be allowed to fall below 100
ppm chlorine. New solutions should be mixed once old
solutions become ineffective

B. DAILY

1. The exterior should be kept clean at all times to
preserve the luster of the stainless steel. A mild
alkaline cleaner is recommended. Use a soft cloth
or sponge to apply the cleaner.

CAUTION

Do not use acidic cleansers, strong caustic com­pounds or abrasive materials to clean any part of
the freezer exterior or plastic parts. Use of these
types of cleaners will cause equipment damage.

C. WEEKLY

1. Check o-rings and rear seal for excessive wear
and replace if necessary.

2. Remove the drip tray by gently lifting up to
disengage from the support and pulling out. Clean
behind the drip tray and front of the freezer with a
soap solution.

D. QUARTERLY

WARNING

High voltage will shock, burn or cause death. T urn
off and lock out main power disconnect before ser­vicing. Do not operate machine with panels re­moved.

The air-cooled condenser is a copper tube and aluminum
fin type. Condensing is totally dependent upon airflow. A
plugged condenser filter, condenser, or restrictions in the
louvered panel will restrict airflow. This will lower the
capacity of the system and damage the compressor.

The condenser must be kept clean of dirt and grease. The
freezer must have a minimum of 3” (7.5 cm) of ventilation
on the right and left sides of the unit for free flow of air.
Make sure the freezer is not pulling over 100° F (37° C) air
from other equipment in the area.

The water-cooled condenser is a tube and shell type. The
condenser needs a cool, clean supply of water to properly
cool the freezer, inlet and discharge lines must be 3/8” I.D.
minimum.

The condenser and condenser filter require periodic clean­ing. To clean, refer to the following procedures.

1. Remove the Phillips head screw from the bottom
of the right side panel, and then slide the panels
down and out.

2. To remove the condenser filter, grasp the top and
pull off. Visually inspect for dirt. If the filter is dirty,
shake or brush excess dirt off the filter and wash
in warm, soapy water. Once the filter is clean rinse
thoroughly in warm, clear water and shake dry,
taking care not to damage the filter in any way
(Figure 28).

3. Visually inspect the condenser for dirt by shining
a light through the coil from the back (inside) of the
condenser.

4. If the condenser is dirty, place a wet towel over the
front (outside) of the condenser.

5. Using a vacuum, carefully clean the condenser
coil from the inside and outside of the freezer. A
stiff bristled brush may help in releasing debris
from between the condenser coils.

E. SEMI-ANNUALLY

1. Check drive belt for proper tension. Push belt in
with one finger, belt should deflect about 3/8".

2. Lubricate condenser fan motor with S.A.E. 20
weight oil. Three to six drops is required.

CAUTION

Do not over-lubricate; resulting damage could cause
motor failure.

3.14 EXTENDED STORAGE

Refer to the following steps for storage of the freezer over
any long period of shutdown time:

A. Turn the Main Freezer Power OFF-ON switch to

the OFF position.

B. Disconnect (unplug) from the electrical supply

source.

C. Clean thoroughly with a warm water detergent all

parts that come in contact with the mix. Rinse in
clean water and dry parts. Do not sanitize.

NOTE

Do not let the cleaning solution stand in the hopper
or in the freezer barrel during the shutdown period.

D. Remove, disassemble and clean the front door,

mix inlet regulator and auger parts. Place the
auger flights and the front auger support bushing
in a plastic bag with a moist paper towel to prevent
them from becoming brittle.

E. In a water cooled freezer, disconnect water lines

and drain water. With a flathead screwdriver, hold
the water valve open and use compressed air to
clear the lines of any remaining water.

14

3.15 PRODUCT CONSISTENCY ADJUSTMENT

The IntelliTec control monitors the consistency (firmness)
of the product (mix) in the freezing cylinder by monitoring
the drive motor amp draw. When consistency is reached,
the drive motor and refrigeration system will shut off. The
control panel on the front of the freezer allows the operator
to adjust the freezing cylinder to create the desired product
consistency.

A. Place the FREEZING CYLINDER OFF/ON switch

in the ON position.

B. Press the SET button on the Control Panel once.

Fine Adj will appear on the LCD screen (Fig. 3-

15).

Fine Adj

1-9

5

3.16 LOCKING OUT CONTROL PANEL

The IntelliTec control has a tamper proof mode to prevent
unauthorized use. When set, all buttons on the control
panel are disabled. To lock out the control panel:

A. Press and hold the PUSH TO FREEZE button for

5 seconds.

B. While still holding the PUSH TO FREEZE button,

press the CLEAN button once.

C. Release both buttons. An asterisk (*) will appear

after the word MODE on the display, indicating
that the control is in the lock out mode (Fig. 3-16).

SERVE

*

Figure 3-15 Product Consistency Control

C. Press the up arrow button (×) until the desired

consistency setting is displayed. The higher the
number, the greater the product consistency
(firmness). When the digit reaches 9, pressing
the up arrow button (×) again will change the
value to 0. Press SET to save the value. The 0
setting cannot be set.

D. Press the SET button once to save the setting

change and return to the current mode display.

Figure 3-16 Locked Control Display (In Serve Mode)

D. To unlock the control panel, repeat steps A, B and

C.

15

16

SECTION 4

TROUBLESHOOTING

4.1 ERROR CODES

When the freezer experiences a problem, one of the
following error codes will be displayed on the control panel.
Each error code directs you to the system location of the
malfunction.

ERROR CODE MALFUNCTION

1 Soft
2 High Torque
3 Extended Run Time
4 Clean
5 Barrel Sensor
6 Hopper Sensor
7 Drive Motor
8 Cab Sensor
9 High Pressure Cutout
10 Auxiliary Sensor
11 Low Temperature

To return the freezer to normal operation, any error caus­ing condition must be corrected and the Freezing Cylinder
Off-On switch must be placed in the Off position and back
in the On position before the affected side of the freezer
will return to normal operation.

4.2 TROUBLESHOOTING

Error Code 1 - Soft Error

The Soft Error (E1) is an internal control board
error that is logged for future analysis. The
refrigeration is never stopped and the freezer will
continue to operate normally.

Error Code 2 - High Torque

If the control panel displays a High Torque Error
(E2), the controller has sensed that the drive
motor is running at 125% of the preset CutOut
amp setting for 10 or more seconds. This may be
due to the product consistency adjustment being
set too high. Place the Main Power OFF-ON
switch in the OFF position, wait until the product
in the barrel thaws to a reasonably soft consistency
and return the switch to the ON position. Follow
the instructions in Section 3 to reduce the product
consistency by a few levels. If the error persists,
contact your Authorized Stoelting Distributor for
further assistance.

Error Code 3 - Run Time

The Run Time Error (E3) occurs when the
compressor runs continuously for 20 minutes
without the product reaching consistency in “Serve
Mode” or if the product does not reach proper
temperature in “Sleep 2 Mode”. This error is
generally caused by very low mix levels in the
freezer’s mix container or from product breakdown.
Another common cause results from a restriction
preventing mix from entering the freezing cylinder.
Check the mix in the hopper. If the mix level is low,
add mix. If there is a possibility that the mix is
broken down, clean and sanitize the freezer and
replace the mix with fresh product.

Ice crystals in the hopper can clog the mix inlet
system and prevent mix from entering the freezing
cylinder. Thoroughly thaw mix per manufacturer’s
recommendations. To check for ice crystals, pour
a small amount of product in the hopper through
a clean and sanitized sieve or strainer. If ice
crystals are in the mix, check the temperature of
the walk-in cooler where the mix is stored or the
temperature of the freezer’s cabinet.

The Run Time Error may also occur if airflow
within the freezer has reduced or stopped. Check
the sides and top of the freezer for anything that
would restrict airflow.

If the error persists after attempting to clear it,
contact your Authorized Stoelting Distributor for
further assistance.

Error Code 4 - Clean

If the freezer is left in the Clean Mode for more
than 20 minutes, the control panel will display a
Clean Error (Error 04). This condition does not
reflect a problem with the freezer itself. The Clean
Error has been programmed into the controller as
a safeguard to protect the freezer from potential
damage caused by the freezer being accidentally
left in “Clean Mode”. The control will attempt to
restart itself after 5 minutes. The display will then
flash and read Restart. To immediately clear the
Clean Error, place the Freezing Cylinder Off-On
switch in the Off position and back in the On
position. After the Clean Error has been cleared,
the freezer will start a refrigeration cycle to protect
the product in case the clean button was pressed
by mistake.

17

Error Code 5 - Freezing Cylinder Sensor

The Freezing Cylinder Sensor Error (E5) indicates
a failure of the barrel sensor or an extreme out of
range condition (< -34°F or > 99°F). If the control
panel displays an E5, place the Freezing Cylinder
Off-On switch in the Off position and back in the
On position. If the error persists, contact your
Authorized Stoelting Distributor for further
assistance.

NOTE

When the freezer encounters a Freezing Cylinder
Sensor Error, the freezer will continue to run using
preset timers. This mode will allow the operator to
continue serving product until the freezer can be
serviced.

Error Code 6 - Hopper Sensor (single hopper freezers)

The Hopper Sensor Error (E6) indicates a failure
of the hopper sensor or an extreme out of range
condition (< -34°F or > 99°F). If the control panel
displays an E6, place the Freezing Cylinder Off­On switch in the Off position and back in the On
position. If the error persists, contact your
Authorized Stoelting Distributor for further
assistance.

Error Code 7 - Drive Motor

If the control panel displays a Drive Motor Error
(E7), the control does not sense current coming
from the drive motor. Place the Freezing Cylinder
Off-On switch in the Off position and back in the
On position. If the error persists, contact your
Authorized Stoelting Distributor for further
assistance.

Error Code 8 - Cab Sensor

A Cab Sensor Error (E8) will not occur on the
E111 or F111 freezer.

Error Code 9 - High Pressure Cutout

High Pressure Cutout Errors (E9) are usually
caused by a dirty or inefficient condenser. If the
control panel displays an E9 on an air cooled
freezer, check for proper air clearance around the
freezer. If the error persists, contact your
Authorized Stoelting Distributor for further
assistance.

Error Code 10 - Auxiliary Sensor

An Auxiliary Temperature Sensor Error (R10)
occurs if the temperature sensor on the control
board fails. Place the Freezing Cylinder Off-On
switch in the Off position and back in the On
position. If the error persists, contact your
Authorized Stoelting Distributor for further
assistance.

Error Code 11 - Low Temperature

The Low Temperature Error (E11) occurs when
the temperature of the gas refrigerant at the barrel
sensor falls below -20°F or -34°F (depending on
model). Although the freezer will not shut down,
the active freezing cycle will immediately end.
This error usually occurs when the freezer
continues to run in a low mix condition or if the
freezer runs out of mix. The product towards the
front of the barrel tends to freeze solid. When the
temperature on the freezing cylinder lowers to the
preset value, the IntelliTec control will display an
E11.

ALTERNATING FLASHING CONTROL PANEL LIGHTS

The display panel lights will flash in an alternating
sequence under any error codes. Clear the error
and place the Freezing Cylinder Off-On switch in
the Off position and back in the On position.

18

4.3 Troubleshooting Charts

PROBLEM POSSIBLE CAUSE REMEDY

Freezer does
not run.

Freezer will not
shut off.

Product is too
soft.

1. P ower to fre ezer is off.

2. Fuse or circuit if blown or tripped.
3 . F re eze- up ( auger w ill not t u rn).

4. High pressure cut-out tripped.

5. Front door not in place.

1. Not enough mix in hopper.

2. Drive belt failure.

3. Consi stency temperature setting
is too firm.

4. Refrigeration problem.

1. Product is being dispensed before
"SERVE" i s di splayed on LCD
panel.

2. No vent space for free flow of
cooling ai r.

3. Air temperature ente ring
condenser is above 100°F.

4. Condenser is dirty.

5. Consi stency setti ng too soft.

6. Stabilizers i n mix are broken
down.

7. Auger is assembled wrong.

8. Refrigeration problem.

1. Supply power to freezer.

2. Replace or reset.

3. Turn OFF-ON switch to OFF for 15
minutes, then restart.

4. Reset high pressure cut-out.

5. Assemble front door in place.

1. Fill hopper wi th mi x.

2. Replace drive belt.

3. Readjust. (Call di stributor for service.)

4. Check system. (Call distributor for
service.)

1. Press the PUSH TO FREEZE push
button. Wait until "SERVE" i s displayed on
LCD panel before dispensing.

2. A minimum of 3 inches of vent space
requi red. (See Section 2)

3. Change locati on or direct hot air away
from freezer.

4. Clean. (See Section 3)

5. Readjust. (Call di stributor for service.)

6. Remove mix, clean, sanitize and freeze
down with fresh mix.

7. Remove mix, clean, reassemble, saniti ze
and freeze down.

8. Check system. (Call distributor for
service.)

Product is too
firm.

Product does
not dispense.

1. No mix in hopper.

2. Small portions are being
dispensed in a short time.

3. Consi stency temperature setting
is too firm.

4. Consi stency temperature control
failure.

5. Line voltage fluctuating.

1. No mix in hopper.

2. Mix inlet regulator tube is
plugged.
3 . Mi x is ve r y t hick or viscous.

4. Capacity of freezer is being
exceeded.

5. Drive motor overload tripped.

6. Drive belt failure.

7. Freeze-up. (Auger will not turn.)

19

1. Fill hopper wi th mi x.

2. Allow freezer to sit idle for 5 minutes
before dispensing.

3. Readjust. (Call di stributor for service.)

4. Replace. (Call distributor for servi ce.)

5. Check. (Call distributor for servi ce.)

1. Fill hopper wi th mi x.

2. Unplug, using small sani tized brush.

3. Order special mix i nlet regula tor.

4. Slow up on the draw rate.

5. Reset. (If condition continues, call
distributor for service.)

6. Replace drive belt.

7. Turn OFF-ON switch to OFF for 15 min.,
then restart.

4.3 Troubleshooting Charts - continued

PROBLEM POSSIBLE CAUSE REMEDY

Drive belt
slipping or

1. Worn drive belt.

2. Freeze-up (Auger will not turn).

squealing.

Low overrun. 1. Auger is assembled wrong.

2. Mix inlet regulator missing.

3. Mi x inlet re gulator o-ring
missing.

4. Mi x i nlet re gulator air tube
blocked.

5. Product breakdown.

Rear auger seal
leaks.

1. Outside surface of rear auger seal
is lubricated.

2. Rear seal missing or damaged .

3. Seal o-ri ng missing, damaged or
installed incorrectly.

4. Wor n or s c r a tc hed shaft.

Front door
leaks.

1. Front door knobs are loose.

2. Spigot parts are not lubricated.

3. Chipped or worn spigot o-rings.

4. O-rings or spigot installed
wrong.

5. Inner spigot hole i n front door
nicked or scratched.

1. Replace drive belt.

2. Turn OFF-ON swi tch to OFF for 15 min.,
then restart.

1. Remove mix, clean, sanitize, and freeze
down with fresh mi x.

2. Replace mix inlet regulator.

3. Replace mix inlet regulator o-ring.

4. Clean with sanitized brush.

5. Fill freezer with fresh product.

1. Clean lubricant from outside of rear seal,
lubricate inside of seal and reinstall.

2. Check or replace.

3. Check. or replace

4. Replace shaft.

1. Tighten knobs.

2. See Section 3.

3. Replace o-rings.

4. Remove spigot and check o-ring.

5. Replace front door.

Hopper will not
main tain mix
temperature
below 40°F
(4°C).

1. Hopper temperature set too warm.

2. Hopper sensor failure.

3. EPR valve needs adjustment.

4. Refrigeration problem.

1. (Call di stributor for service.)

2. Replace. (Call distributor for service.)

3. A d just EPR valve.

4. Check system. (Call distributor for
service.)

20

SECTION 5

REPLACEMENT PARTS

5.1 HOW TO ORDER PARTS

To assure receipt of the proper replacement parts, supply
your dealer or distributor with the following information:

A. Model number of equipment.

BRUSHES, DECALS, AND LUBRICA TION

Part Description

2081 35 Brush - 4" X 8" X 16 " (Barrel)

208380 Brush - 1/4" X 14" X 3"

2084 01 Brush - 1" X 3" X 10"

208467 Brush - 3/8" x 1" x 5"

324105 Decal - Caution Electrical Shock

B. Serial number of model, stamped on nameplate
C. Part number, part name and quantity needed.

Common part names and numbers are listed in
this manual.

324106 Decal - Caution Electrical Wiring Materials

324107 Decal - Caution Hazardous Moving Parts

324141 Decal - Caution Rotating Blades

3242 08 Decal - Attentio n Refri gera nt Leak Check

324509 Decal - Cleaning Instructions

324566 Decal - Wired According To

324584 Decal - Adequate Ventilation 3"

324594 Decal - Attention Heat Sensitive

324686 Decal - Danger Automatic Start

324803 Decal - Domed Stoelting Logo (Large) (Header Panel)

324804 Decal - Domed Stoelting Swirl (Header Panel)

324825 Decal - Main Freezer Power

508048 Spline Lubricant - 2 oz Squeeze Tube

5081 35 Petrol Ge l - 4 oz Tube

1183436 Small Parts Ki t

21

E11 1 & F1 11 REPLACEMENT PARTS

22

E11 1 & F1 11 REPLACEMENT PARTS

Ref # Part Description Qty i n E 111 Qty in F111

1 314452 Hopper Cover 1 1

2 2149238 Mix Inlet Regulator 1 1

3 624677 O-Ring - Mix Inlet Regulator 2 2

4 744283 Drip Tray 1 1

5 744284 Drip Tray Insert 1 1

6 744262 Drain Tray 1 1

7 3159696 Spigot 1 1

- 624598 O-Ring - Spigot Top & Bottom 2 2

8 482019 Knob - Front Door 2 2

9 2177698 Front Door 1 1

10 625133 O-Ring - Front Door (Red) 1 1

11 3170644 Auger Support 1 1

12 149003 Auger Bushi ng 1 1

13 4157968 Auger 1 1

14 694255 Spring - Auger Flight 3 4

15 381804 Auger Flight 3 4

16 624678 O-Ring - Rear Seal 1 1

17 666786 Rear Seal 1 1

23

WARRANTY

SOFT SERVE / SHAKE FREEZERS

1. Scope:

Stoelting, LLC warrants to the first user (the “Buyer”) that the freezer cylinders, hoppers, compressors,
drive motors, speed reducers, auger and auger flights of Stoelting soft serve / shake freezers will be free
from defects in materials and workmanship under normal use and proper maintenance appearing within
five (5) years, and that all other components of such equipment manufactured by Stoelting will be free from
defects in material and workmanship under normal use and proper maintenance appearing within twelve
(12) months after the date that such equipment is originally installed.

Disclaimer of Other Warranties:

2.

THIS WARRANTY IS EXCLUSIVE; AND STOELTING HEREBY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.

Remedies:

3.

Stoelting’s sole obligations, and Buyer’s sole remedies, for any breach of this warranty shall be the repair
or (at Stoelting’s option) replacement of the affected component at Stoelting’s plant in Kiel, Wisconsin, or
(again, at Stoelting’s option) refund of the purchase price of the affected equipment, and, during the first
twelve (12) months of the warranty period, deinstallation/reinstallation of the affected component from/into
the equipment. Those obligations/remedies are subject to the conditions that Buyer (a) signs and returns
to Stoelting, upon installation, the Checklist/Warranty Registration Card for the affected equipment, (b)
gives Stoelting prompt written notice of any claimed breach of warranty within the applicable warranty
period, and (c) delivers the affected equipment to Stoelting or its designated service location, in its original
packaging/crating, also within that period. Buyer shall bear the cost and risk of shipping to and from
Stoelting’s plant or designated service location.

Exclusions and Limitations:

4.

This warranty does not extend to parts, sometimes called “wear parts”, which are generally expected to
deteriorate and to require replacement as equipment is used, including as examples but not intended to
be limited to o-rings, auger seals, auger support bushings and drive belts. All such parts are sold

AS IS.

Further, Stoelting shall not be responsible to provide any remedy under this warranty with respect to any
component that fails by reason of negligence, abnormal use, misuse or abuse, use with parts or equipment
not manufactured or supplied by Stoelting, or damage in transit.

THE REMEDIES SET FORTH IN THIS WARRANTY SHALL BE THE SOLE LIABILITY
STOELTING AND THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO EQUIPMENT
SUPPLIED BY STOELTING; AND IN NO EVENT SHALL STOELTING BE LIABLE FOR ANY
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