•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s
express permission is forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to
press. However, should any errors be detected, STAR would greatly appreciate being informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
Copyright 2002 Star Micronics Co., LTD.
CONTENTS
1. GENERAL DESCRIPTION ................................................................................................................ 1
1.1Model Name Display Directions ............................................................................................. 1
12.1Precautions in Handling ......................................................................................................... 26
12.2Precautions Relating to Safty ................................................................................................. 26
1. GENERAL DESCRIPTION
The PR921 is a paper (receipts, etc.) discharging device that uses a built-in thermal printer system employed
in electronic devices such as game machines, ATM and unmanned information kiosk terminals, etc.
This model carries a paper (receipts, etc.) recovery function after discharge, as a standard.
1.1 Model Name Display Directions
P R 9 2 1 - 24 - A
123456
1PR :Presenter
29 :900 Series
32 :No cutter, horizontal discharge
41 :Standard (Used with TMP)
524 :DC 24 V Specifications
6A :Sold Separately
– 1 –
2. PRINTER CONFIGURATION
The presenter mechanism is composed of the following devices.
Paper Detector 2 (Reflective Photo-interrupter)
Paper Detector 3 (Reflective Photo-interrupter)
– 2 –
3. PAPER SPECIFICATIONS (HEAT SENSITIVE PAPER)
(1) Paper Width : 79.5 ±0.5 mm to 111.5 ±0.5 mm
(2) Allowable Sheet Length : 75 to 300 mm
(3) Recommended Heat Sensitive Paper : According to product specifications for TMP942-24-A.
(4) Paper Thickness : 0.065 mm to 0.150 mm
(5) Shaft Core Diameter :When paper thickness is Min. 0.065 mm to 0.10 mm
Shaft core inner diameter: Min. 25.4 ±1 mm;
Shaft core outer diameter: Min. 31.4 ±1 mm
When paper thickness is Min. 0.10 mm to 0.15 mm
Shaft core inner diameter: Min. 50.8 ±1 mm;
Shaft core outer diameter: Min. 56.8 ±1 mm
(6) Paper Curl Direction :Set the paper so that the printing side is facing the outside when taken up
on the roll.
Note 1: Paper jams can occur if paper outside of the specifications describe above is use.
(7) Non-printing Region on Back Side :
Paper discharge direction
25 mm
Center of presenter paper discharge outlet
10 mm
The front side of the
paper is the printing surface.
Paper back side
Non-printing region (Back side)
79 mm
(Minimum paper width)
112 mm
(Maximum paper width)
Note 2: When using paper outside of the specifications describe above, the paper
detector(sensor) may mis-detect the paper or may not detect the paper at all.
– 3 –
4. PRESENTER SPECIFICATIONS
4.1 Basic Operations
a. Paper is not discharged from the printer while printing.
b. After printing is completed, the presenter roller rotates to discharge the paper.
c. The roller stops when the detector has detected the trailing edge of the paper.
(Paper discharge completed)
d. The next print job can be started by the user removing the paper from the printer.
e. The recovery command or a timer can be used to recover the paper if it is not removed.
4.2 Operating Sequence
Presenter Inlet
Paper Feed Direction
Presenter Outlet
Sensor 3Sensor 2
Sensor 1: Sensor for detecting leading edge and trailing edge of paper.
Sensor 2: Sensor for detecting leading edge of paper.
Sensor 3: Sensor for determining recovery
Sensor 1
Recovery
Direction
PF Roller
(63.6 mm)
7.8 mm
4.9 mm
Paper Position
Presenter Inlet
30. 6 mm
Sensor 1
13.1 mm7.2 mm
Sensor 2Sensor 3
PF Roller
– 4 –
Presenter Outlet
(1) Paper is discharged and the trailing edge of the paper is stopped in front of the PF roller.
Presenter InletPresenter Outlet
Paper Position
DC Motor
CCW
Sensor 1
Sensor 2
Sensor 3
CW
ON
OFF
ON
OFF
No Discrimination
2
Terminal Shorted and
Motor Stopped
1
4
3
1 Sensor 1 detects leading edge of paper and sensor 1 turns ON.
2 Sensor 1 turns ON, DC motor starts rotating clockwise.
3 Sensor 2 detects leading edge of paper and sensor 2 turns ON.
4 Sensor 2 turns ON, DC motor is braked for 200 ms and stopped.
200 ms
– 5 –
(2) Paper Discharge Until Paper Trailing Edge is Stopped Before PF Roller
Presenter InletPresenter Outlet
Paper Position
DC Motor
CCW
Sensor 1
Sensor 2
Sensor 3
CW
ON
OFF
ON
OFF
200 ms
58
Terminal Shorted and
7
Motor Stopped
6
No Discrimination
5 DC motor rotates clockwise by the paper discharge instruction.
6 Sensor 1 detects trailing edge of paper and sensor 1 turns OFF.
7 Sensor 1 turns OFF, paper is fed 1.2 mm.
8 After feeding paper 1.2 mm, DC motor is braked for 200 ms and stopped.
Note:The amount of time required for feeding paper 1.2 mm in step 7, above, is logically 4 ms
with a paper discharge speed of 300 m/s.
– 6 –
(3) Paper Recovery Operation
If the sensor 2 and sensor 3 detection signals are ON after a determined amount of time has passed,
the paper recovery operation is performed.
Presenter OutletPresenter Inlet
Paper Position
1 s
200 ms
12
Terminal Shorted and
Motor Stopped
DC Motor
CCW
Sensor 1
CW
9
ON
OFF
ON
Sensor 2
OFF
ON
Sensor 3
OFF
Sensor 3 turns OFF, then, if sensor 2 turns OFF,
it is determined that the paper has been
recovered. Under all other conditions, it is
considered that paper has been pulled out.
11
10
26 ms
9 DC motor rotates counterclockwise by the paper recovery instruction.
0 Sensor 3 detects trailing edge of paper and sensor 3 turns OFF.
A Sensor 2 detects trailing edge of paper and sensor 3 turns OFF.
B 1 second after sensor 2 turns OFF, DC motor is braked for 200 ms and stopped.
Note:The distance between sensor 2 and sensor 3 is 7.8 mm. Therefore, the amount of time
required for sensor 2 to turn OFF after sensor 3 turns OFF is 26 ms. It is necessary to
enable detection in that amount of time.
– 7 –
4.3 Paper Detector General Specifications
The paper detector is composed of a reflective sensor and generates a set/reset signal.
Absolute Maximum Rating (at 25°C)
*1: No reflective material.
*2: D is the thickness of the reflective mirror glass.
– 8 –
4.4 Presenter Motor General Specifications
Model:Mabuchi Motor FK-180SH
Rated Voltage:24.0 V
Voltage Range for Use:21.6 V to 26.4 V (24.0 V ±10%)
Peak Current:Approximately 1.0 A (24 VDC, 25°C)
Average Current:Approximately 0.2 A (24 VDC, 25°C, including at startup.)
Current (A)
Time (T)
Usage Temperature Range: -15°C to +60°C
No Load Current:Max. 30 mA
No Load Revolutions:6600 ± 850 rpm
Rated Load Current:Max. 110 mA
Rated Load Revolutions:5000 ± 650 rpm
Direction of Rotation:At Discharge: CW (Clockwise direction when looking from the motor output
shaft.)
At Recovery: CCW (Counterclockwise when looking from the motor
outputshaft.)
DC Motor Drive
Speed Control:None
Drive and Control:Voltage (24.0 V) is applied to the DC motor when stopped to start it.
Brake Control:Stops by shorting terminals. Shorting time is 200 ms.
Paper Discharge Speed: 300 mm/sec
Note 1: The above paper discharge speed reflects the value for recommended paper (thickness
of 65 mm) and a receipt length of 75 mm.
Note 2: The above paper discharge speed varies according to the environment of use (tempera-
ture, humidity, power voltage fluctuations, etc.).
– 9 –
4.5 Connector
4.5.1 Paper Detector and Motor
DC Motor
Sensor PCB
Sensor PCB
Sensor PCB
+
-
Sensor 3
GP2S40J
Sensor 2
GP2S40J
Sensor 1
Presenter Intermediate Board
330 Ω
330 Ω
330 Ω
Connector 2Connector 2
8
7
6
5
4
3
2
1
Pin #8: GNDBlack
Pin #7: Sensor 3
Detection signal
Pin #6: Motor(+)Black
-
Pin #5: Motor(
Pin #4: Sensor 2
Detection signal
Pin #3: GNDBlack
Pin #2: Sensor 1
Detection signal
Pin #1: +3.3 VWhite
)Black
350 mm
Black
Black
Black
88
77
66
55
44
33
22
11
GP2S40J
Connector 1
Connector No.Manufacturer and Model No.Corresponding Connectors
Connector 1JST S 8B-PH-K-S
(Side Type)
JST PHR-8 (Housing)
Connector 2JST PHR-8 (Housing)JST S 8B - PH - K - S (Side Type)
(Post standard with base)
JST B 8B - PH - K - S (Top Type)
(Post standard with base)
JST S 8B - PH - KL (Side Type)
(Post low check type with base)
JST B 8B - PH - KL (Top Type)
(Post low check type with base)
JST S 8B - PH - SM2 - TB (Side Type)
(Post with surface mount type base:with support bracket)
JST B 8B - PH - SM2 - TB (Top Type)
(Post with surface mount type base: withsupport bracket)
– 10 –
4.5.2 Example Circuit
PRM1
PRM2
PRS0
PRS1ADJ
VDD: 3.3V
PRS1
PRS2ADJ
PRS2
PRS3ADJ
VDD: 3.3V
PRS3
VDD: 3.3V
4.7K
10K
4.7K
10K
VDD: 3.3V
4.7K
10K
4.7K
VDD: 3.3V
0.022U
B8B
-PH-K-
VM
7
1
2
VCC
IN1 OUT
IN2 OUT
TA8428K
3
A
6
B
+
47U_35V
VDD: 3.3V
HS601
GND
4
10K
HA1 7339
3
4
-
2
5
+
12
VDD: 3.3V
10K
M
-
GND
VDD: 3.3V
0.1U
68K
1
2
VR_
3
4.7K
0R
C
GND
R
HS601
0R
M-GND
S
1
VCC
5
-
M
6
M +
8
GND
2
SIG 1
4
SIG 2
7
SIG 3
3
GND
4.7K
GND
HA1 7339
6
-
1
7
+
VDD: 3.3V
GND
C
10K
GND
0.1U
2
GND
68K
1
3
VDD: 3.3V
VR_
4.7K
R
0R
4.7K
GND
0.1U
2
GND
68K
1
3
VDD: 3.3V
VR_
4.7K
R
0R
GND
HA1 7339
8
-
14
9
+
VDD: 3.3V
C
10K
4.7K
GND
GND
Note:Parts marked with an asterisk are not mounted.
– 11 –
5. EXTERNAL SPECIFICATIONS
(1) External Dimensions
See Figure 5-1
(2) Weight:
285 ±10g (Excluding peripheral devices)
(3) External View
See Figure 5-2
– 12 –
✵✷✴
✵✶✲✹
✼
✻✺✲✻
✸✼✸✼
✵✺✼✲✸
✽✵✲✻
✻✹✹✻
✹✻
✻
✹✼✹✼
Unit: mm
Figure 5-1
– 13 –
Paper DetectorRear Guide
Rear Guide
Paper Detector
Motor
MotorMotor
Paper Detector
Figure 5-2
– 14 –
6. AMBIENT SPECIFICATIONS
(1) During Operation
Ambient Test (For Evaluation)
Room Temperature :23°C at 50% RH
High Temperature :50°C
High Temperature/High Humidity :37°C at 85% RH
Low Temperature :0°C
Specifications
Temperature :0°C to 50°C
Humidity :10% to 80% RH (No condensation)
(2) At Storage
Storage Test (At Evaluation)
High Temperature Storage :60°C at 96 Hr
Low Temperature Storage :-20°C at 96 Hr
Humidity at Storage :40°C at 90% RH
Specifications
Temperature :-20°C to 60°C
Humidity :10% to 90% (No condensation)
However, 80% RH assumes 34°C.
However, high temperature/high humidity of 40°C at 90%
(with no condensation) is considered the worst values.
– 15 –
7. RELIABILITY SPECIFICATIONS
(1) Life
Presentation System: 1 million times
Note 1: If not using our recommended paper type, reliability cannot be guaranteed. Therefore,
you should always use the recommended paper type.
Note 2: This reliability is guaranteed for receipt lengths of 100 mm or less.
(2) Vibrations/Shocks from Drops (In the order of drop, vibrations)
1 Drop Shock Test
Height of Drop :1 angle, 3 corners: 85 cm
6 surfaces: 100 cm
Direction of Drop :1 angle; 3 corners; 6 surfaces
Number of Drops :Once each time (total of 10 drops)
Packing Status :Minimum Packing Status
2 Vibration Test
Direction of Vibration :XYZ
Vibration Frequency :10 Hz to 55 Hz to 10 Hz
Sweep Time :1 minute
Vibration Acceleration Speed :0.3 to 9.3 G
Charging Time :One Direction Two Hours (Total Six Hours)
Packing Status :Minimum Packing Status
Total Vibrations :Constant at 1.54 mm
– 16 –
8. SETTING PAPER AND USING THE ACCESSORIES
8.1 Setting Paper (See Figure 8-1)
1)Cut the leading edge of paper to be set straight across the end.
2)Insert the paper straight along the paper mounted thermal mechanism and between the presenter paper
guide and paper holder.
±0.5 mm
111.5
±0.5 mm
79.5
Paper Holder
Paper Guide
Figure 8-1
– 17 –
Paper Eject Direction
8.2 Using the Accessories (Weight Shaft and Loop Guide)
Paper thickness: Min. 0.065 to Max. 0.10 mm. (See Figure 8-2)
•
1)No shaft is used so fasten the 3 hooks in the 3 positions on the rear guide so that they do not get lost.
2)Fasten the loop cutter to the cutter with the 2 accessory screws.
1. Position the loop guide and cutter in positioners 1 and 2.
2. Tighten the screw next to the positioner 1.
3. While pulling the next loop guide in the direction of the arrow, tighten the screw next to the
positioner 2 so that it does not flow therebetween the cutter (see Fig. 8-3)
1
2
3
Rear Guide
Screw TAT 3-6 CT-FL
Positioner 2
HookHook
Cutter
Loop Guide
Paper Holder
Shaft
Screw TAT 3-6 CT-FL
Hook
Positioner 1
Figure 8-2
– 18 –
3)Rotate the paper holder and set after checking that it does not interfere with the loop guide.
Note:Floating therebetween the cutter can occur because of deformation in the loop guide
caused by sudden environmental changes. (See fig. 8-3) If that should occur, follow the
directions above for the mounting of the loop guide and remount it so that it does not
float.
[ If Floating Occurs Between the Loop Guide and Cutter ]
Floating
Cutter
Figure 8-3
Loop Guide
– 19 –
• Paper thickness: Min. 0.10 to Max. 0.15 mm. (See Figure 8-4)
1)Fasten the shaft with the left and right hooks positioned on the Paper Holder.
2)Check that the shaft is securely fastened to the Paper Holder hooks to set it.
Note 1: The 2 positions of the Paper Holder should be adjusted for the thickness of the record-
ing paper, the length thereof and the environment of use.
Note 2: The loop guide is not used, so store it so that it will not get lost.
Paper Holder
1
2
HookHook
Shaft
3
Figure 8-4
– 20 –
9. RECOVERING FROM ERRORS (PAPER JAMS)
Remove jammed paper according to the directions shown in Figure 9-1 and 9-2 to recover from non-recoverable paper jams. When doing so, always verify that the power has been turned OFF.
(Procedure 1)
1)Rotate the knob in the clockwise or counterclockwise direction.
2)Remove the jammed sheet from where it is easiest to remove.
(Paper inlet, discharge outlet, of the lower recovery space)
Jammed Paper
Discharge Outlet
Knob
Inlet
Rotate
Remove jammed paper
from the lower space.
Figure 9-1
– 21 –
(Procedure 2: When Paper Cannot be Removed with Procedure 1)
1)Remove the screws on both sides of the presenter, shown in the figure below.
2)Rotate the rear guide and remove the jammed paper.
3)After removing the jammed paper, reverse the procedure 2), then fasten the screws in their original
positions.
Note:When fastening the screws in procedure 3), be careful not to pinch the wires shown in
the figure below.
Rear GuideRear Guide
Wires
Screw: TAT 2.6 FC-06.0 FP
RotateRotate
Screw: TAT 2.6 FC-06.0 FP
Right sideLeft side
Figure 9-2
– 22 –
10. PRECAUTIONS REGARDING OUTER COVER DESIGNS
To prevent jams at the presenter discharge outlet, consider designing the casing so that recording paper does
not enter between the presenter unit and the case.
1 Gap of *1 must be a maximum of 1 mm. (See Figure 10-1)
2 The dimensions of *2 must be larger than the presenter discharge outlet (2 mm), but it should be
small enough that it does not block the paper discharge outlet.(See Figure 10-1) If it is too large,
interfering light (from the sun, etc.) will enter from outside of the apparatus from the recording
paper outlet causing the paper detectors (sensors) to mis-operate, so do not make them too large.
1) The casing for the recording paper discharge outlet should have an outlet portion established such as
*3 so that coins and clips do not fall into the casing. (See Figure 10-1)
2) Storage space for the recovery of recording paper should consider the length of the recording paper
and degree of curling to all plenty of space. It is recommended to ensure approximately 100 mm or
more space for storage depth. (See Figure 10-2)
Case
3
*
2
*
Presenter
1
*
Figure 10-1
– 23 –
Presenter
Mechanism
Storage Space
Depth: Max. Approx. 100 mm
Figure 10-2
Allow for plenty of space.
– 24 –
11. MAINTENANCE
Perform the following maintenance periodically.
Maintenance Periods:Every six months or after a million lines of printing.
Location of Maintenance: Each detector and the vicinity
Content of Maintenance:Clean away and paper dust or dirt and dust adhering to the detectors in the
presenter.
Note 1:Always verify that the power supply has been turned OFF when performing maintenance on
the presenter.
Note 2:Remove the two screws on both sides of the presenter, as shown in Figure 11, and rotate the
rear guide upward to remove any dust and dirt on the paper detector in the presenter. After
performing maintenance, return the rear guide to its original status and tighten the screws.
When doing so, do not allow the screws to catch on the wires in the Figure 11.
Screw: TAT 2.6 FC-06.0 FP
Wire
Rear Guide
RotateRotate
Screw: TAT 2.6 FC-06.0 FP
Rear Guide
Paper Detector
Left sideRight side
Figure 11-1
– 25 –
12. HANDLING THE PRESENTER
12.1 Precautions in Handling
1)Do not store or use the printer in locations that are dusty, oily or exposed to metallic dust.
2)Do not apply an unreasonable amount of force on the body.
(This can disfigure the frame and lead to the printer not functioning properly.)
3)Avoid sudden changes even if the ambient temperature and humidity are within standard conditions.
Allow the printer to sit in its new environment for at least 30 minutes before use in the event there has
been a sudden change.
4)Do not use the printer in an environment where condensation has formed. If condensation should form,
absolutely never turn ON the power until the condensation has dried.
5)The setup angle for the presenter should be a maximum of ±5°, as shown in Figure 12.
6)Paper transport and life cannot be guaranteed when using recording paper other than what is recommended.
7)Be careful not to allow foreign matter to adhere to the recording paper.
8)Be careful not to apply an excess amount of force on the cable connectors.
9)When closing the presenter from an open state, verify that the presenter is securely locked before operating.
12.2 Precautions Relating to Safety
1)After operation is completed, the surface of the motor can be very hot, so be careful never to touch it
directly with your bare hands.
2)When the presenter is operating, never touch the rotating members, such as the gears.
3)Handle the presenter engine (the metallic portions) carefully because they can cause serious injury.
4)To perform maintenance on the presenter, always verify that the power supply has been turned OFF.
– 26 –
Max.5°
Max.5°
Figure 12
– 27 –
ELECTRONIC PRODUCTS DIVISION
STAR MICRONICS CO., LTD.
536 Nanatsushinya,
Shimizu, Shizuoka, 424-0066 Japan
Tel : 0543-47-0112
Fax:0543-48-5013
OVERSEAS SUBSIDIARY COMPANIES
STAR MICRONICS AMERICA, INC.
1150 King Georges Post Road, Edison,
NJ 08837-3729 U.S.A.
Tel : 732-623-5555
Fax:732-623-5590
http://www.starmicronics.com
Please access the following URL
http://www.star-micronics.co.jp/service/frame_sp_spr_e.htm
for the lastest revision of the manual.
Distributed by
STAR MICRONICS U.K. LTD.
Star House, Peregrine Business
Park, Gomm Road, High Wycombe,
Bucks, HP13 7DL, U.K.
Tel : 01494-471111
Fax:01494-473333
http://www.starmicronics.co.uk
REV. 0.01 2002.11.10
Printed in Japan, 80874475
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