• Safety information, remote control, troubleshooting,
wall-mount installation, specification, etc.
Help Guide (On screen Manual)
• Settings, Android TV functions,
Internet connection,
troubleshooting, etc.
• To open it, press the HELP
button on the remote control
and select Help Guide.
IMPORTANT – Read the End User Software License
Agreement before using your Sony product. Using
your product indicates your acceptance of the End User
Software License Agreement. The software license
agreement between you and Sony is available online at
Sony website (http://www.sony.net/tv-softwarelicenses/) or on your product screen. Go to [Settings]
[Device Preferences] [About] [Legal information]
[End user license agreement].
Note
• Images and illustrations used in the Setup Guide and this
manual are for reference only and may differ from the
actual product.
The 75” class has a 74.5 inch (189.3 cm) viewable image
size, the 65” class has a 64.5 inch (163.9 cm) viewable
image size and the 55” class has a 54.6 inch (138.8 cm)
viewable image size (measured diagonally).
Location of the identification label
Labels for the TV Model No. and Power Supply rating are
located on the rear of the TV.
IMPORTANT NOTICE
• You can refer to the Help Guide with your
smartphone.
https://rd1.sony.net/
help/tv/husltn1/h_usltn/
IMPORTANT NOTICE TO MEXICO
This equipment operation is subject to the following two
conditions: (1) It is possible that this equipment or device
may not cause harmful interference, and (2 ) this equipment
or device must accept any interference, including
interference that may cause undesired operation.
For information related to certificate number, refer to the
package label and/or product.
Note: This product uses the following module for wireless
functionalities:
Model: DHUR-SY63
Brand: Wistron NeWeb Corporation
CAUTION
To prevent electric shock and blade exposure, do not use
this AC plug with an extension cord, receptacle or other
outlet unless the blades can be fully inserted.
• Operate the TV only on 110 V – 240 V AC (U.S.A./Canada
120 V AC)
Note
This television includes a QAM demodulator which should
allow you to receive unscrambled digital cable television
programming via subscription service to a cable service
provider. Availability of digital cable television
programming in your area depends on the type of
programming and signal provided by your cable service
provider.
Owner’s Record
The model and serial numbers are located at the side
and/or rear of the TV. Record these numbers in the
spaces provided below. Refer to them whenever you call
upon your Sony dealer regarding this TV.
Model Name
Serial No.
US
2
Safety Information
Notice for customers in the United States
of America
Supplier’s Declaration of Conformity
Trade Name: SONY
Model: XBR-75X950H / XBR-65X950H / XBR-55X950H
Responsible Party: Sony Electronics Inc.
Address: 16535 Via Esprillo, San Diego, CA 92127 U.S.A.
Telephone Number: 858-942-2230
FCC Related Information
US
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Pursuant to FCC regulations, you are cautioned that any
changes or modifications not expressly approved in this
manual could void your authority to operate this
equipment.
Safety and Regulatory
5 GHz bands are restricted to indoor operations only.
Notice for customers in Canada
This dev ice contains licen ce-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including
interference that may cause undesired operation of the
device.
To prevent radio interference to the licensed service, this
device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its
transmit antenna) that is installed outdoors is subject to
licensing.
High-power radars are allocated as primary users (i.e.
priority users) of the bands 5250-5350 MHz and
5650-5850 MHz and that these radars could cause
interference and/or damage to LE-LAN devices.
Notice for customers in the United States
of America and Canada
This equipment complies with FCC/IC radiation exposure
limits set forth for an uncontrolled environment and meets
the FCC radio frequency (RF) Exposure Guidelines and
RSS-102 of the IC radio frequency (RF) Exposure rules. This
equipment should be installed and operated keeping the
radiator at least 20 cm or more away from person’s body
(excluding extremities: hands, wrists, feet and ankles).
This device and its antenna(s) must not be co-located or
operating with any other antenna or transmitter except
Grant condition.
Compatible Wall-Mount Bracket
Information
Use the following Sony Wall-Mount Bracket with your TV
model.
Sony TV Model No.
XBR-75X950H / 65X950H /
55X950H
Sony Wall-Mount
Bracket Model No.
SU-WL855*
1
Use with other Wall-Mount Brackets*
and could result in property damage or injury.
*1 Only on limited region/country/TV model.
*2 For instructions on using the Wall-Mount bracket with
your TV please go to https://www.sony.com/am/
support for your TV model and download “Additional
Information for Using Sony Wall-Mount Bracket”.
2
may cause instability
To C ustomer s
Sufficient expertise is required for TV installations. Be sure
to subcontract the installation to a Sony dealer or licensed
contractor and pay adequate attention to safety during the
installation.
Before setting up your TV
Some TV models are packaged with a detached Table-Top
Stand so you can mount your TV to a wall right away. See
“Installing the TV to the Wall” if you want to mount the TV
to a wall. If you are not mounting the TV to a wall, you will
need to attach the Table-Top Stand. You will need a Phillips
screwdriver (not supplied) and the supplied screws to
complete the task, refer to the Setup Guide.
Be sure to consider the following while setting up your TV:
• Disconnect all cables when carrying the TV.
• Carry the TV with the adequate number of people; larger
size TVs require two or more people.
• Correct hand placement while carrying the TV is very
important for safety and to avoid damage.
• Ensure your TV has adequate ventilation, refer to the
safety documentation.
• For best picture quality, do not expose the screen to direct
illumination or sunlight.
• Avoid installing the TV in a room with reflective wall and
floor materials.
• Avoid moving the TV from a cold area to a warm area.
Sudden room temperature changes may cause moisture
condensation. This may cause the TV to show poor
picture and/or poor color. Should this occur, allow
moisture to evaporate completely before powering the TV
on.
Securing the TV
Sony strongly recommends taking
measures to prevent the TV from
toppling over.
Unsecured TVs may topple and result in
property damage, serious bodily injury
or even death.
Preventing the TV from Toppling
• Secure the TV to a wall and/or Stand.
• Do not allow children to play or climb on furniture and TV
sets.
• Avoid placing or hanging items on the TV.
• Never install the TV on:
slippery, unstable and/or uneven surfaces.
furniture that can easily be used as steps, such as a
chest of drawers.
• Install the TV where it cannot be pulled, pushed, or
knocked over.
US
3
• Install the TV so that the TV’s Table-Top Stand does not
Angle brace
(not supplied)
Stand
12
4
VS
M6 machine screw
(not supplied)
Screw
(not supplied)
Rope or chain
(not supplied)
1.5 N·m
{15 kgf·cm}
Screw hole on the rear cover
(supplied)
VS
10 mm – 12 mm
Screw (M6)
Rope or chain
Wall-mount holes
Rope or
chain (not
supplied)
M6 eye bolts (not supplied)
(supplied)
Wall-anchor
(not supplied)
VS
10 mm – 12 mm
TV’s rear cover
M6 eye
bolt
protrude out from the Stand (not supplied). If the
Table-Top Stand protrudes out from the Stand, it may
cause TV set to topple over, fall down, and cause personal
injury or damage to the TV.
The length of the M6 machine screw differs depending
on the rope or chain diameter. Please refer to below
illustration.
• Route all AC power cords and connecting cables so that
they are not accessible to curious children.
Recommended Measures to Secure the
TV
Consider the following measures when securing your TV to
a Stand (not supplied).
1 Secure the Stand for the TV.
Make sure the Stand can adequately support the weight
of the TV. Use two angle braces (not supplied) to secure
the Stand. For each angle brace use the appropriate
hardware to:
• Attach one side of the angle brace to the wall stud.
• Attach the other side to the Stand.
2 Secure the TV to the Stand.
Use the optional hardware listed as follows (not
supplied):
• M6 machine screws (screwed into the TV’s rear cover).
• A screw or similar (attach it to the Stand).
• Rope or chain (strong enough to support the weight of
the TV). Make sure that there is no excess slack in the
rope or chain.
3 Anchor the TV to the wall by using bolts, wall anchor and
chain (or rope).
VS
Please refer to below illustration for M6 eye bolt length.
US
4
Note
• Your TV is shipped with screws attached to the rear of the
TV depending on the TV model. (They are fastened in the
screw holes for wall mounting.) Be sure to remove the
upper two screws prior to anchoring the TV to a wall.
• Securing the TV to the Stand without securing the TV and
the Stand to the wall provides minimum protection
against the TV toppling over. For further protection, be
sure to follow the three measures recommended.
MIC
Ȫ
ȫ
Ȭ
ȭ
Ȯ
ȩ
US
The BRAVIA® 4K TV Experience
Thank you for choosing Sony! Your new BRAVIA® TV
opens the door to the “4K TV Experience”. This
document will help you get the most out of your TV.
Please take a moment to register your TV at:
U.S.A.: h ttp://productreg istratio n.sony.com
Canada: http://www.sony.ca/registration
Four Steps to a 4K TV Experience
Set, Source, Sound, and Setup.
1 Set
Now that you have made the best selection in LED
backlit LCD TV technology, be sure to remove all of the
accessories from the packaging before setting up your
TV.
2 Source
To experience the stunning detail of your BRAVIA TV,
you need access to HD programming.
• Upgrade your signal or content source to
high-definition (4K) by contacting your HD service
provider.
• Bring the astonishing resolution of your Sony 4K
Ultra HD TV to life with Sony 4K Ultra HD Blu-ray
Player. (The availability depends on region)
• Receive over-the-air HD broadcasts with an
HD-quality antenna connected directly to the back
of your TV.
• Visit http://www.antennaweb.org for more
information on antenna selection and setup.
• Discover the wealth of entertainment now available
on super-high resolution Blu-ray Disc™ player and
other Sony HD equipment.
3 Sound
Complete the high-definition experience with a
BRAVIA Sync™ surround sound system or A/V
receiver from Sony.
4 Setup
Install your TV and connect your sources. To help
assure the highest quality for your HD experience, use
Premium High Speed HDMI (High-Definition
Multimedia Interface) cables.
This TV displays all video input signals in a resolution of
3,840 dots × 2,160 lines.
Note
• For details of supported formats, refer to the
“Specifications” in this manual.
• For supported PC formats, refer to the Help Guide.
Remote Control and TV
The remote control shape, location,
availability and function of remote
control buttons may vary depending on
your region/country/TV model.
(The Google Assistant) /
(Microphone):
Assistant*1*2 or voice search*2. For hints
on how to control your TV press (the
Google Assistant) / (Microphone)
button and speak the phrase “voice
hints”.*1
////: On screen menu
navigation and selection.
TV: Display TV channel list or switch to
input.
(TV standby)
Number buttons
(dot)
Display a list of installed apps.
APPS:
Google Play / NETFLIX*
buttons
Use the Google
1
/ Color
US
5
GUIDE: Display the digital program
ȱ
guide of TV or Cable/Satellite box*1*3.
DVR: Display the Rec list of DVR*
3
.
INPUT: Display and select the input
source, etc.
(Quick settings): Display Quick
Settings.
BACK
HOME
VOL +/– (Volume)
JUMP
4
MUTE*
CH +/– (Channel)
AUDIO: Select the sound of
multilingual source or dual sound
(depend on program source).
SUBTITLE/CC
Display the Help menu.
HELP:
///
REC: Record the currently viewed
program on DVR*3.
DISPLAY: Display information.
Guidelines for IR Remote Control
• Point your remote control directly at the
IR sensor located on your TV.
• Make sure that no objects are blocking
the path between the remote control and
the IR sensor on your TV.
• If you are having problems with the
remote control, reinsert or replace your
batteries and make sure that they are
correctly inserted.
(Power)
Remote Control sensor / Light
sensor / LED*
Built-in MIC*
5
1*2*6
: To enable the
built-in MIC, press (the Google
Assistant) / (Microphone) button on
the remote control and follow the
on-screen instructions.
*1 Only on limited region/country/TV model/
language.
*2 The Google Assistant or voice search requires
an Internet connection.
*3 [Cable/Satellite box setup] setting is required.
*4 Accessibility shortcut is available by pressing
and holding MUTE.
*5 The built-in MIC LED is also included.
*6 Standby power consumption will increase
because the built-in MIC is always listening
when it is enabled.
For more information,
refer to the Help Guide.
• Fluorescent lamps can interfere with your
remote control; try turning off the
fluorescent lamps.
US
6
Installing the TV to the Wall
Using the optional Wall-Mount Bracket
(SU-WL855 only)* (not supplied)
To Customers:
For product protection and safety reasons,
Sony strongly recommends that installation
of your TV be performed by Sony dealers or
licensed contractors. Do not attempt to
install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the
installation, periodic maintenance and
examination of this product.
Wall-Mount Bracket Installation
VS
Screw (M6)
Wall-Mount Bracket
10 mm – 12 mm
VS
Screw (M6)
Wall-Mount Bracket
10 mm – 12 mm
US
Information
This TV’s instruction manual only provides
the steps to prepare the TV for Wall-Mount
installation before it is installed on the wall.
For instructions on Wall-Mount Bracket
installation, see the Installation Information
(Wall-Mount Bracket) on the Sony Customer
Support website for your TV model at the
following address.
https://www.sony.com/am/support
Preparing for Wall-Mount Installation
You can use the Wall-Mount Bracket
SU-WL855 (not supplied) to install the TV to
the wall. Make sure to attach the Table-Top
Stand before installing the TV to the wall by
referring to the Setup Guide.
• Prepare the TV for the Wall-Mount Bracket
before making cable connections.
• Follow the instruction guide provided
with the Wall-Mount Bracket for your
model. Sufficient expertise is required in
installing this TV, especially to determine
the strength of the wall for withstanding
the TV’s weight.
• Be sure to entrust the attachment of this
product to the wall to Sony dealers or
licensed contractors and pay adequate
attention to safety during the installation.
Sony is not liable for any damage or injury
caused by mishandling or improper
installation.
• The screws for Wall-Mount Bracket are
not supplied.
• The length of the screw for Wall-Mount
Bracket differs depending on the
Wall-Mount Bracket thickness. Please
refer to below illustration.
• Be sure to store the unused screws and
Table-Top Stand in a safe place until you
are ready to attach the Table-Top Stand.
Keep the screws away from small
children.
* Only on limited region/country/TV model.
Note
• Read the supplied Safety Booklet for additional
safety information.
Remove the screws from the rear of the
TV.
Using the optional Wall-Mount Bracket
(Except SU-WL855) (not supplied)
This TV’s instruction manual only provides
the steps to prepare the TV for Wall-Mount
installation before it is installed on the wall.
Your TV can be mounted to a wall using a
suitable Wall-Mount Bracket (not supplied).
If the Table-Top Stand is attached to the TV,
the TV may require detaching the Table-Top
Stand; see “Detaching the Table-Top Stand
from the TV”.
Prepare the TV for the Wall-Mount Bracket
before making cable connections.
For product protection and safety
reasons, Sony strongly recommends that
installation of your TV on the wall be
performed by qualified professionals. Do
not attempt to install it yourself.
• Follow the instruction guide provided
with the Wall-Mount Bracket for your
model. Sufficient expertise is required in
installing this TV, especially to determine
the strength of the wall for withstanding
the TV’s weight.
• The screws for Wall-Mount Bracket are
not supplied.
• The length of the screw for Wall-Mount
Bracket differs depending on the
Wall-Mount Bracket thickness. Please
refer to below illustration.
US
7
• Refer to the following table for
VS
1.5 N·m
{15 kgf·cm}
Wall-Mount Bracket
Screw
wall-mount hole pattern.
Model Name
XBR-75X950H
XBR-55X950H
Wall-mount hole pattern
×
300 × 300 mmXBR-65X950H
• Be sure to store the unused screws and
Table-Top Stand in a safe place until you
are ready to attach the Table-Top Stand.
Keep the screws away from small
children.
Note
• Read the supplied Safety Booklet for additional
safety information.
• For more detailed information, visit Sony
Customer Support website.*
* Only on limited region/country/TV model.
1 Remove the screws from the rear of
the TV.
2 Attach the Wall-Mount Attachment
(supplied with the TV) to the rear of
the TV (to make it parallel with the
wall).
3 Attach the Wall-Mount Bracket (not
supplied) using the screws (not
supplied).
Note
• If using an electric screwdriver, set the torque at
approximately 1.5 N·m {15 kgf·cm}.
• Be sure to fasten the Wall-Mount Attachment
when attaching them to the TV.
Use only a flat head screwdriver to install the
Wall-Mount Attachment. Use of another tool
might result in over torqueing the Wall-Mount
Attachment and damaging the TV.
US
8
Detaching the Table-Top Stand from the
US
TV
1 Remove one side of the Table-Top
Stand at a time. Firmly hold the
Table-Top Stand securely with both
hands while the other people lift up
the TV.
2 Repeat the previous step and
remove the other side of the
Table-Top Stand.
Note
• Three or more people are required to detach the
Table-Top Stand.
• Be careful not to use excessive force while
detaching the Table-Top Stand from the TV as it
may cause the TV set to fall resulting in personal
injury or physical damage to the TV.
• Take care when handling the Table-Top Stand to
prevent damage to the TV.
• Be careful when lifting the TV as the Table-Top
Stand is detached, the Table-Top Stand may
topple over and cause personal injury.
• Take care when removing the Table-Top Stand
from the TV to prevent it from falling over and
damaging the surface that the TV is sitting on.
• Do not remove the Table-Top Stand for any
reason other than to install corresponding
accessories on the TV.
• Be sure the TV is vertical before turning on. To
avoid uneven picture uniformity do not power
on the TV with the LCD panel facing down.
Troubleshooting
General troubleshooting for issues like:
black screen, no sound, frozen picture, TV
does not respond, or network is lost, do the
following steps.
1 Restart your TV by pressing the power
button on the remote control for about
five seconds. The TV will restart. If the TV
does not recover, try unplugging the AC
power cord. Then press the power
button on the TV, and release it. Wait for
two minutes, and plug in the AC power
cord.
2 Refer to the Help menu by pressing HELP
on the remote control.
3 Connect your TV to the Internet and
perform a software update. Sony
recommends you to keep your TV
software updated. Software updates
provide new features and performance
improvements.
4 Visit Sony support website (information
provided at the end of this manual).
5 Perform the factory data reset.
When you plug in the TV, the TV may not
be able to turn on for a while even if you
press the power button on the remote
control or the TV.
It takes time to initialize the system. Wait
for about one minute, then operate it
again.
How to reset the TV to factory settings
WARNING: The reset will clear all of your
customized settings including the parental
lock setting.
• You can reset the TV to factory settings by
selecting [Factory data reset]. How to
select [Factory data reset], refer to the
Help Guide.
• To force factory data reset, unplug the AC
power cord. Press and hold button on
the TV, then plug in the AC power cord.
• For security purposes, be sure to remove
all personal and account information
before discarding, selling or passing your
TV to someone else by: unlinking/
unregistering, signing out of and
deactivating all network services as well
as factory reset the TV.
US
9
The remote control does not function.
• Replace the batteries.
The parental lock password has been
forgotten.
• Enter 4357 for the PIN and enter the new PIN.
The restricted profile password has been
forgotten.
• Perform the force factory data reset.
For more information
on troubleshooting,
refer to the Help Guide.
Specifications
System
Television system
NTSC: American TV Standard
ATSC (8VSB Terrestrial): ATSC compliant
8VSB
QAM on cable: ANSI/SCTE 07 2000 (Does
not include CableCARD functionality)
Channel coverage
Analog terrestrial: 2 – 69 / Digital
terrestrial: 2 – 69
Analog Cable: 1 – 135 / Digital Cable:
1 – 135
Panel system: LCD (Liquid Crystal Display)
Panel, LED Backlight
Speaker output: 10 W + 10 W + 5 W + 5 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac
Bluetooth® Version 4.2
Input/Output jacks
CABLE/ANTENNA
75 ohm external terminal for RF inputs
/ VIDEO IN
Video/Audio input (mini jack)
HDMI IN 1/2/3/4 (support 4K resolution,
HDCP 2.3-compatible)
eARC/ARC (Enhanced Audio Return
Channel/Audio Return Channel) (HDMI IN 3
4
only)*
In eARC mode
Refer to the Help Guide for details.
In ARC mode
Two channel linear PCM: 48 kHz 16 bits,
Dolby Audio, Dolby Atmos, DTS
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear
PCM: 48 kHz 16 bits, Dolby Audio, DTS)
(Stereo mini jack)
Headphone
1, 2
USB port 1 supports High Speed USB
(USB 2.0)
USB port 2 supports Super Speed USB
(USB 3.1 Gen 1)
LAN
10BASE-T/100BASE-TX connector
(Depending on the operating
environment of the network, connection
speed may differ. The communication
rate and quality are not guaranteed.)
Refer to the Help Guide for supported
files and formats in Home Network.
REMOTE
RS-232C mini jack, IR IN mini jack
These jacks are for receiving the external
control signal.