2-632-686-43(1)
Digital Photo Printer
Operating Instructions
UP-D75
© 2005 Sony Corporation
Owner's Record
The model and serial numbers are located at the rear.
Record these number in the space provided below.
Refer to these numbers whenever you call upon your
Sony dealer regarding this product.
Model No. ____________________
Serial No. ____________________
WARNING
To reduce the risk of fire or electric shock, do
not expose this apparatus to rain or moisture.
To avoid electrical shock, do not open the
cabinet. Refer servicing to qualified personnel
only.
THIS APPARATUS MUST BE EARTHED.
To disconnect the main power, unplug the AC
IN connector.
Warning on power connection
Use a proper power cord for your local power supply.
1. Use the approved Power Cord (3-core mains lead) /
Appliance Connector / Plug with earthing-contacts
that conforms to the safety regulations of each
country if applicable.
2. Use the Power Cord (3-core mains lead) / Appliance
Connector /Plug conforming to the proper ratings
(Voltage, Ampere).
If you have questions on the use of the above Power
Cord/Appliance Connector/Plug, please consult a
qualified service personnel.
For the customers in the U.S.A.
This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference when the equipment is operated in a
commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a
residential area is likely to cause harmful interference in
which case the user will be required to correct the
interference at his own expense.
You are cautioned that any changes or modifications not
expressly approved in this manual could void your
authority to operate this equipment.
All interface cables used to connect peripherals must be
shielded in order to comply with the limits for a digital
device pursuant to Subpart B of Part 15 of FCC Rules.
As an ENERGY STAR Partner,
Sony Corporation has
determined that this product
meets the ENERGY STAR
guidelines for energy
efficiency.
Outline of the International ENERGY STAR
Office Equipment Program
The International ENERGY STAR Office Equipment
Program is an international program that promotes
energy saving through the use of computers and other
office equipment. The program backs the development
and dissemination of products with functions that
effectively reduce energy consumption. It is an open
system in which business proprietors can participate
voluntarily. The targeted products are office equipment
such as computers, displays, printers, facsimiles, and
copiers. Their standards and logos are uniform among
participating nations.
2
Table of Contents
Introduction
Features .................................................................. 4
System Configuration .........................................4
Location and Function of Parts and Controls .... 4
Front ................................................................... 4
Rear .................................................................... 5
Preparation
Supplied Accessories ............................................. 6
Assembly ................................................................. 6
Connections ............................................................ 7
Installing the Printer Driver ................................7
USB Port Connection ......................................... 7
Operation
Before Printing ....................................................... 8
Loading an Ink Ribbon Cassette ........................ 8
Loading the Paper ............................................... 9
Printing ................................................................. 11
Setting the Print Quantity .................................. 12
Adjusting the Printouts ....................................... 13
Adjusting the Gray Balance ............................... 14
Miscellaneous
Precautions ...........................................................15
Safety ................................................................ 15
Installation ........................................................ 15
On Transportation ............................................. 15
Cleaning ........................................................... 15
Ink Ribbon and paper ......................................... 17
Specifications ........................................................ 18
Troubleshooting ...................................................19
Error Messages ................................................. 19
If the Paper Jams .............................................. 19
Index ..................................................................... 21
3
Introduction
Location and Function of Parts and Controls
Introduction
Features
The UP-D75 Digital Photo Printer is a dye sublimation
thermal transfer printer providing high quality, high
resolution (300 dpi), and high speed printing of
computer image data on A4 size paper in full color (256
gradations process and 16.7 million colors).
System Configuration
The following shows an example printer system
configuration.
Computer
Controls the printer
operations.
For details, refer to the pages indicated in parentheses.
Front
A !POWER switch
Press to turn the printer on or off.
B Fan cover (6, 16)
Provided to prevent the printer from dust.
UP-D75 Digital Photo Printer
C Ribbon door (8)
Pull the tab (marked with PULL) on the top on the
ribbon door to open it when loading an ink ribbon
cassette.
D PRINT QTY (quantity) button (12)
Press this button to display or close the print
quantity setting menu in the printer window
display.
E Printer window display
Displays the status messages. In menu operation,
the print quantity setting menu, printout adjust
menu or gray balance adjust menu is displayed.
If an error occurs, a corresponding error message is
displayed.
F ALARM indicator (19)
Lights in orange when the ink ribbon or paper is
exhausted, the paper jams, or another problem
occurs.
G MENU button (13)
Press this button to display or close the printout
adjust menu in the printer window display.
4
Features / Location and Function of Parts and Controls
H Cursor control buttons (12, 13, 14)
Use these buttons to increase or decrease a value
and level shown on the menu, or scroll up and down
through a menu.
Rear
I CAL (Calibration) button (14)
Press this button to adjust the gray balance.
J PRINT button (11, 14)
Press this button to print the image data stored in
the memory of the printer.
K Paper cover (6)
Printouts are ejected here.
L Paper tray (6)
Load paper here. Press the point marked with
PUSH to remove the paper tray.
Introduction
A Cable stopper (7)
Fixes the USB cable to prevent it from being
disconnected.
B USB connector (7)
Connects to a computer equipped with the USB
interface (which conforms to USB 2.0), using a
USB cable (not supplied).
C -AC IN connector (7)
Used to connect to a wall outlet, using the AC
power cord supplied.
Location and Function of Parts and Controls
5
Preparation
Assembly
Mount the supplied ink ribbon holder, paper tray, paper
cover, bottom cover and fan cover.
Preparation
Supplied Accessories
This printer is packed together with the following
accessories. Check that nothing is missing from your
package.
Paper tray (1) Paper cover (1)
Ink ribbon holder (1) Bottom cover (1)
Fan cover with a filter (1)
Note
You cannot mount the ink ribbon holder when the
thermal head is locked.
Before assembling, turn on the power of the printer. The
thermal head is unlocked and you can mount the ink
ribbon holder.
Paper cover
Fan cover
with a fiter
Bottom
cover
Ink ribbon holder
Paper tray
Fan cover
Thermal Head Claning Kit (1)
AC power cord (1)
CD-ROM (1)
Ferrite core (1)
Operating Instructions (1)
Warranty Card (1)
Software License Agreement (1)
Note
Filter
Retain the original carton and packing materials in case
you have to transport this unit in the future.
6
Supplied Accessories / Assembly
Connections
After connecting a USB connecting cable (not supplied)
to the printer and the computer, connect the power cord.
For details about the printer connection, refer to the
manuals for the computer or other peripheral devices.
UP-D75
Installing the Printer Driver
Install the printer driver provided with the printer. For
detailed instructions on how to install the printer driver,
refer to the Readme.txt file and the install manual
contained on the CD-ROM disc supplied.
USB Port Connection
Notes
• Follow the connection procedures described in the
computer manual.
• Make sure that the interface cable is connected
securely at both ends.
• The printer drive software provided with the printer is
not suitable for using the printer connected to a
network.
• Operation of the printer is not guaranteed for
connection to a USB hub.
• Before connecting the unit using a USB cable (not
supplied), attach a supplied ferrite core to the end of
the cable to be connected to the printer for noise
prevention. For detailed information on how to attach
the ferrite cores, see “Attaching a ferrite core to a USB
cable” on page 7.
to (USB)
connector
Computer
to - AC IN
connector
AC power
cord
(supplied)
USB
connecting
cable (not
supplied)
to wall outlet
Attaching a ferrite core to a USB cable
Before connecting a USB cable (not supplied) to the
printer, you should attach a supplied ferrite core to its
cable for noise prevention. To conform to radiation
standards, attach the supplied ferrite core to the USB
cable of your device as described below.
1
Release two stoppers on the ferrite core to open it.
2
Slip the USB cable through the ferrite core and
position it at the base of the USB connector to the
printer.
Preparation
3
Close the ferrite core until you hear a click.
Note
When the ferrite core cannot be secure because the USB
cable is thin, secure it using a tape.
Securing a USB cable
After you connect a USB cable to the printer, it is
recommended that you secure the USB cable to prevent
it from being accidentally disonnected using the cable
stopper.
Connections
7
Operation
Operation
Before Printing
This section describes the operations that must be
performed prior to starting printing. This explanation
assumes that the printer has already been installed and
that all connections have been made.
• Loading an ink ribbon cassette (on this page)
• Loading the paper (page 9)
Once these operations have been completed, there
should be no need to perform them again during routine
printing.
Notes
• When replacing the ink ribbon or paper, do not turn off
the power. Turning off the power will cause the image
stored in the memory to be lost.
• After replacing the ink ribbon or paper, perform the
gray balance adjustment. (See “Adjusting the Gray
Balance” on page 14.)
• Use the ink ribbon suitable for the type of print
material. Before attempting to load an ink ribbon,
make sure that the combination of the ribbon and
paper is compatible. (See “Ink Ribbon and paper” on
page 17.)
• Use only ink ribbon and paper designed for use
with this printer. Failing to do so is likely to result
in unsatisfactory printing or malfunctions. (See
“Ink Ribbon and paper” on page 17.)
1
Open the ribbon door by pulling the tab on the
ribbon door and marked with PULL.
2
Remove the ink ribbon cassette by pressing the
EJECT button.
The ink ribbon cassette pops out.
Note
Never put your hand into the ink ribbon
compartment. The thermal head becomes very hot.
You may burn yourself if you touch it.
3
Detach the used ink ribbon from the ink ribbon
holder.
Loading an Ink Ribbon Cassette
Load the ink ribbon to the supplied ink ribbon holder,
and load the ink ribbon cassette (referring to the ink
ribbon holder loaded with the ink ribbon) to the printer’s
ribbon compartment.
Notes
• When you use the printer at the first time, the thermal
head was locked at the factory. Turn on the printer first
to unlock the thermal head, then start to load an ink
ribbon cassette.
• Once an ink ribbon has been completely used, replace
it. Ink ribbons are not reusable.
• Do not rewind the ink ribbon for reuse.
• Do not touch the ink ribbon or place it in a dusty
location. Finger prints or dust on ink ribbon will result
in imperfect printing.
1 Remove the spool
with the ink ribbon,
while pressing in
the arrow
direction.
2 Remove the
other spool.
8
Before Printing
4
Load the ink ribbon to ink ribbon holder.
1 Load the spool holding the ink ribbon into the right-hand
part of the holder, while pressing in the arrow direction.
Ink ribbon holder
(supplied)
2 Fit the other
spool into the
left-hand part of
the holder.
Bar code
If your ink ribbon should tear
Repair the tear with transparent tape. There should be no
problem with using the remaining portion of the ribbon.
Transparent
tape
Remove any
slack.
5
Remove any slack from the ink ribbon.
If the ribbon is left slack, it may be crumpled and
damaged when inserted.
“Start” position
marker
Wind the spool until the
“Start” position marker faces
upward.
6
Insert the ink ribbon cassette firmly until it stops.
SONY mark faces forwards.
Notes When storing ink ribbons
• Avoid placing the ink ribbon in a location subject to:
– high temperatures
– high humidity
– excessive dust
– direct sunlight
• Store partially used ink ribbon in its original package.
Loading the Paper
Load the paper by the following procedure. Be careful
not to touch the printing surface of the paper.
Note
When loading the paper, do not turn off the power. If you
turn off the power, the image data stored in the memory
will be lost.
1
Press PUSH on the paper tray.
The paper tray is ejected.
Remove the printing surface
protection sheet, if any.
Operation
7
Close the ribbon door.
Paper tray
Before Printing
9
2
Open the tray cover and place the paper in the paper
tray.
Reverse side with printed logos
Print surface
protection
Riffle the paper.
sheet
Notes on storing paper
• Avoid storing the paper in a location subject to:
– high temperatures
– high humidity
– excessive dust
– direct sunlight
• Use the original package for storing unused paper.
Operation
Place the paper in the
paper tray with the
printing surface (shiny
side with no legends) and
its protection sheet facing
down.
Notes
Pull up the tab and
set the spacer
according to the
size of the paper.
The number of the paper is the same as the number of the
paper that one roll of the ink ribbon can afford. Usually
the ink ribbon and paper have run out at the same time.
However, even when either the ink ribbon or the paper
has run out, replace both the ink ribbon and the paper
with new ones. When you load the paper, pay attentions
to the following.
• The paper tray holds up to the total number of sheets
contained in a package sheets of paper. If you exceed
this limit, paper jams may occur. Also, do not place
different types of paper in the tray. If you do, paper
jams may occur.
• If you load the paper that is not compatible with the
ink ribbon used, the gray balance may be changed.
• Load the paper so that it lays flat in the paper tray. If
the paper is curled, it will overflow the paper tray and
the printing position may shift. If this happens, load
fewer sheets in the paper tray.
• Set the spacer according to the size of the paper, and
then place the paper in the paper tray. Doing so may
cause a paper jam or malfunction.
10
3
Close the tray cover and slide the paper tray into the
printer until it clicks into place.
Before Printing
Printing
Before printing
• Ensure that the printer is properly connected to the
computer (page 7).
• Ensure that the combination of the ink ribbon and
paper is correct (pages 8 and 9).
• Ensure that the ink ribbon cassette and paper are
properly loaded (page 17).
2 The printer starts printing after completion of
image data transfer. The following message
appears.
Color indication changes
as the color printing
proceeds:
Laminate printing:
Starting t YELLOW t
MAGENTA t CYAN t
LAMI t Finishing
Printer window display PRINT button
1
1
Turn on the power of the printer and computer.
Paper outlet
When the printer is in standby status, the following
message appears in the printer window display.
The size of the paper
being loaded
Number of copies to be
printed
2
Send the image data from the computer to the
printer.
For details, also see the ReadMe file on the supplied
CD-ROM.
1 While the printer is receiving the image data
from the computer, the following message
appears:
3 Depending on the size of image, it takes about
90 seconds (A4+ size paper) for a printout to
emerge from the paper outlet.
Once printing has been completed, the printer
returns to standby status.
Notes
• Do not pull the paper out till the printer finishes
printing.
• To prevent paper jamming, do not allow more than
20 printouts on the paper cover.
To make a second copy of a printout
Press the PRINT button of the printer. The image data
stored in the memory is printed again.
If the printer does not print
The printer will fail to print in the following cases:
• An error message is displayed in the printer window
display. Take remedies according to “Error Messages”
on page 19.
• The image data stored in the memory is lost when you
turn off the power. Even if you press the PRINT
button, any image data will not be printed. Send the
image data from the computer again.
Operation
Notes on storing your printouts
• Avoid storing the printout in a location subject to high
temperatures, high humidity, excessive dust and direct
sunlight.
• Do not stick tape on a printout. Also avoid leaving a
plastic eraser on a printout or placing a printout in
contact with materials which contain plasticizer
(under a desk mat, for example).
• Do not allow alcohol or other volatile organic solvents
to come into contact with the printouts.
Printing
11
Operation
Setting the Print Quantity
You can set a print quantity value up to 20 before
printing.
1,3 2
1
Press the PRINT QTY button.
The print quantity setting menu is displayed in the
printer window display.
When the paper runs out during printing
Load the paper in the paper tray and press the PRINT
button. The printer prints the remaining copies.
Notes
• When you turn off the power, the print quantity setting
is reset to 1.
• You can also set the print quantity from the supplied
printer driver installed in the computer connected to
the printer. By executing printing from the computer,
the print quantity value set on the printer is updated by
the one set from the printer driver.
• The “QTY” value in the printer window display
decreases each time one printout comes out to indicate
the remaining copies to be printed.
Current setting
2
Set the quantity with the G or g button.
G : The number increases.
g : The number decreases.
When you keep the button pressed, the number
changes quickly.
Printing quantity
changes.
3
To exit from the print quantity setting menu, press
the PRINT QTY button again.
The printer window display returns to standby
status and you can print the number of copies of the
renewed setting.
Renewed setting
12
Setting the Print Quantity
Adjusting the Printouts
You can adjust the picture quality of a printout with the
MENU button before printing. The most recent setting
remains effective until changed.
1,4 2,3
1
Press the MENU button.
The COLOR ADJUST menu appears.
2
Display the first item of the printout adjust menu
(for RED) in the printer window display by
pressing the f button.
The default or preset level is shown as a value.
Adjustment items Adjustment
COLOR RED Red becomes
GREEN Green becomes
BLUE Blue becomes
BRIGHTNESS DARK Dark tone becomes
LIGHT Light tone becomes
SHARPNESS The outlines become
CONTRAST GAMMA Half tone colors
LAMINATE Glossy Glossy surface
Texture Silk pattern surface
Matte Foggy pattern surface
a) When you press
content
stronger.
stronger.
stronger.
stronger.
stronger.
sharper.
become stronger.
a)
a)
a)
a)
a)
a)
Example: To set the level of DARK to 12
Press the button Twelfth.
Operation
Default level (or preset
level)
3
Perform ajdustment.
1 Select the item for adjustment by using the F or
f button.
f : Scrolls up to the next item.
F : Scrolls down to the previous item.
2 Adjust the level by pressing the G or g button.
You can adjust the level for RED, GREEN and
BLUE of the color, DARK and LIGHT of the
tone and GAMMA of the half tone between –
32 to +32. The value 0 is the standard level.
g : Increases the level.
G : Decreases the level.
The sharpness can be adjusted between 0 to 3.
1 is the standard value.
The LAMINATION can be adjusted among 3
kinds of the lamination types: Glossy/Texture/
Matte.
Level value changes.
4
To exit from the printout adjust menu, press the
MENU button again.
The printer returns to standby status.
Notes
• You can also adjust the printout picture quality from
the supplied printer driver installed in the computer
connected to the printer. By executing printing from
the computer, the values set on the printer is updated
by ones set from the printer driver.
• The next printout is printed with the newly set values.
You cannot adjust the color during printing.
Adjusting the Printouts
13
Adjusting the Gray Balance
The ink ribbon and the paper are contained in one same
package as a pair. The gray balance may differ
depending on each pair. It is recommended that you
adjust the gray balance each time you reload the ink
ribbon and paper.
The gray balance was set to No.0 at the factory. The
setting of the gray balance remains effective until reset even if you turn the power off.
4
Next, look at the printout of Group B to determine
the best gray balance from this group, too.
5
Press the F and f buttons to select GRAY ADJUST
[A].
The printer enters the gray balance adjustment
mode.
Press F and f to
display GRAY ADJUST
[A].
Operation
Before adjusting the gray balance
Perform the following:
• Set the adjusted values for printouts, except
SHARPNESS and LAMINATION, to zero (0). (See
page 13.)
If the printout adjustment was performed at the
computer site, then also set them to 0.
• Set the gray balance to pattern No.0, if you adjusted
the gray balance previously. (See explanation
described below.)
2
1,9
5,6,7,8
6
Press the G and g buttons to display the pattern
number determined in step 3.
For example, select 18 if you determined that
pattern No. 18 in the sample provides the best color
tone of the gray balance.
Press G and g to
display 18.
7
Press the F and f buttons to select GRAY ADJUST
[B].
The printer enters the adjustment mode of the color
tone of the gray balance.
Press F and f to
display GRAY ADJUST
[B].
1
Press the CAL button.
GRAY PATCH PRINT appears.
2
Press the PRINT button.
Gray patterns Group A and Group B are printed.
3
Look at the printout of Group A to determine the
best gray balance from this group.
14
Adjusting the Gray Balance
Press the CAL button to
display GRAY PATCH
PRINT.
8
Press the G and g buttons to display the pattern
number determined in step 5.
For example, select 39 if you determined that
pattern No. 39 in the sample provides the best gray
balance.
Press G and g to
display 39.
9
Press the CAL button.
The printer returns to the on-line mode.
Miscellaneous
Precautions
Safety
• Operate the printer using the power source specified in
“Specifications” (page 18).
• Be careful not to damage the power cable by placing
or dropping heavy objects on it; it is dangerous to use
the unit with a damaged power cable.
• If you do not intend to use the unit for a long time,
disconnect the power cable.
• Unplug the power cable by grasping the plug, not the
cable itself.
• Do not disassemble the unit. There is a danger of
electric shock from the internal parts.
• Be careful not to spill water or other liquids on the
unit, or to allow combustible or metallic material to
enter the cabinet. If used with foreign matter in the
cabinet, the unit is liable to fail, or present a risk of fire
or electric shock.
• If the unit malfunctions or if a foreign body falls into
the cabinet, disconnect the power immediately and
consult your Sony service facility or your Sony dealer.
Installation
• Avoid placing the unit in a location subject to:
– mechanical vibration
– high humidity
– excessive dust
– direct or excessive sunlight
– extremely high or low temperatures
• Ventilation holes are provided on the back of the unit
to prevent the unit from overheating. Be careful not to
obstruct them with other objects or by covering the
unit with a cloth etc.
On condensation
• If the printer is subjected to wide and sudden changes
in temperature, such as when it is moved from a cold
room to a warm room or when it is left in a room with
a heater that tends to produce quantities of moisture,
condensation may form inside the printer. In such
cases the printer will probably not work properly, and
may even develop a fault if you persist in using it. If
moisture condensation forms, turn off the power and
leave the printer standing for at least one hour.
• If the printing pack is subjected to wide and sudden
changes in temperature, condensation may form on
the ink ribbon or paper inside. This will cause the
printer to malfunction. Also if the printing pack is
used in this state, spots are likely to appear on the
printout.
• To store a half-used printing pack, replace it in its
original packing and reseal the package. If possible,
keep the sealed printing pack in a cool, dark location.
To subsequently use the printing pack, place it, in its
sealed package, in a warm room for several hours.
Doing so prevents condensation from forming when
the printing pack is removed from its package.
On Transportation
Do not transport the printer with the supplied
accessories. Doing so may cause malfunction.
1
Remove the ink ribbon cassette and the paper tray.
2
Lock the thermal head.
1 Turn on the power of the printer.
2 Press the CAL, G and g buttons together.
3 Turn off the power of the printer.
Note
Never put your hand into the ink ribbon compartment,
when locking the thermal head. Doing so may cause
injury to your hand because it may be caught by the
thermal head.
To unlock the thermal head
Turn on the power of the printer again. The thermal head
moves and you can load the ink ribbon cassette again.
Cleaning
Note
Be sure to turn off the power of the printer before
cleaning it. The ink ribbon and paper roll removed
When the cabinet becomes dirty
Clean the cabinet, panel and controls with a soft dry
cloth, or a soft cloth lightly moistened with a mild
detergent solution.
Do not use any type of solvent, such as alcohol or
benzine or chemical cloth, which may damage the
finish.
Cleaning the filter
Ventilation holes are provided to prevent the unit from
overheating on the left side and the rear of the printer.
When the message “CLEAN FAN FILTER” appears on
the printer widow display, the filter of the ventilation
holes on the left side has become dirty.
To clean the filter, proceed as follows.
Miscellaneous
Precautions
15
Miscellaneous
1
Remove the fan cover, then filter.
Filter
Fan cover
2
Clean the fan using the vacuum cleaner and the like.
Notes
• Be careful that the filter will be caught in the
cleaner.
• Do not rub the net of the fan strongly.
3
Reset the filter and the fan cover on the side panel
as they were.
• When the use of the white tip has no effect.
• Periodic head cleaning
We recommend use of the black tip every month
(or every 500 sheets of printout) to keep the
thermal head clean.
Store the tips by inserting the white one into the cleaning
tip hole on the holder, and the black one into the spare
tip hole.
Cleaning tip hole
Spare tip hole
Attaching the tips on the cleaning kit holder
1
Align the pronged parts of the tip with the cross
notches of the hole.
Cleaning the thermal head
You should clean the thermal head in the following
cases:
• When the vertical white stripe appears on the printout.
• When the scratch appears on the printout.
How to use the white tip and black tip
When using the white tip, the sponge roller wipes off the
dust on the thermal head.
When using the black tip, the polishing material on the
sponge roller scrapes off the dust on the head.
Use the white tip in the following cases
• When a vertical white stripe appears on the printout
because of dirt on the thermal head.
• Ordinary head cleaning for preventing accumulation
of dirt on the head
Use the black tip in the following cases
• When a scratch appears only on the printout, but no
scratches appear on the spaces around the picture.
Cross notches
Pronged parts
2
Insert the tip fully until it stops with a click.
Turning the tip to keep the cleaning effect
The cleaning effects decreases when the tip is used the
following number of times:
White tip: Cleaning about 30 times
Black tip: Cleaning one time
To regain the original cleaning effect, reinsert the tip, as
shown below, so that you can clean the head with the
unused surface of the tip.
Pull out the tip, turn it 90°,
then reinsert it.
One tip provides four new surfaces. After using all
unused surfaces, exchange the tip for a new one.
The cleaning tip set is available using part number A8279-104 (at a charge).
16
Precautions
Cleaning of the thermal head
To clean the thermal head, proceed as follows:
1
Remove the ink ribbon cassette from the printer.
2
Attach the cleaning tip to the cleaning tip holder,
and install the cleaning tip holder in the printer.
The cleaning tip holder can be mounted in the same
way as that of the ink ribbon cassette.
3
Insert the cleaning tip holder fully until it stops,
then pull the holder out until the open window of
the holder fully appears. Repeat the inserting/
pulling-out of the holder about three times.
Open window
Ink Ribbon and paper
You need paper and ink ribbon cassette for printing.
(“Ink ribbon cassette” stands for the supplied ink ribbon
holder loaded with ink ribbon.) Use the ink ribbon and
paper contained in the same package. If the printer
detects an incompatible combination, an error message
appears in the printer window display and you cannot
make printouts.
Self-laminating Color Printing Pack UPC-740
(for the customers in the European countries)
Self-laminating Color Printing Pack UPC-741
(for the customers in the U.S.A. and Canada)
Contains an ink ribbon and paper for automatic laminate
coating.
Color ink ribbon 1 roll
Letter size paper 72 sheets
Thermal head cleaning is finished.
4
Remove the cleaning tip holder from the printer,
and remount the ink ribbon cassette in the printer.
Notes
• Don’t moisten the tip with the cleaning liquid or water.
A moistened tip may deteriorate the performance of
the thermal head.
• Especially when using the black tip, be careful not to
insert/pull-out the holder too many times at one
cleaning. The lifespan of the head may be decreased.
• Be careful not to swallow the cleaning tips. Store them
out of the reach of children.
Self-laminating Color Printing Pack UPC-747
Contains an ink ribbon and paper for automatic laminate
coating.
Color ink ribbon 1 roll
A4+ size paper 72 sheets (The size is little larger than A4
size paper. This paper allows you to make the printout of
the A4 size.)
Notes
• Use only ink ribbon and paper for this printer. If you
use a different type, the printer may not print properly
or malfunction.
• Ink ribbon and paper are not reusable. After you finish
with them, replace them with new ones.
Miscellaneous
Ink Ribbon and paper
17
Miscellaneous
Specifications
Power requirements
100 – 240 V AC, 50/60Hz
Input current 3.0 – 1.3 A
Operating temperatures
5ºC to 35ºC
Dimensions Approx. 493.8 × 176 × 468.8 mm
(w/h/d)
(19 ½ × 7 × 18 ½ inches)
Mass Approx. 18 kg. (39 lb 11 Oz)
Printing system
Dye transfer sublimation thermal
printing
Thermal head 2,560 elements, 11.8 dot/mm (300dpi)
Gradations 8 bits (256 levels) processing each for
yellow, magenta and cyan
Print size Maximum
Letter size: 254.0 × 203.2 mm (w/h)
(10 × 8 inches)
A4 size: 271.6 × 203.2 mm (w/h)
(10 ¾ × 8 inches)
A4+ size: 297.0 × 215.9 mm (w/h)
(11 ¾ × 8 ½ inches)
Picture elements
Maximum
Letter size: 3,000 × 2,400 dots (w/h)
A4 size: 3,208 × 2,400 dots (w/h)
A4+ size: 3,508 × 2,560 dots (w/h)
(5 dots each of upper and lower
sides are not printed for the A4+
size.)
Printing time Approx. 80 seconds per page (letter
size)
Approx. 85 seconds per page (A4 size)
Approx. 90 seconds per page
(A4+ size)
Interface Hi-Speed USB (USB 2.0)
Accessories supplied
Ink ribbon holder (1)
Paper tray (1)
Paper cover (1)
Fan cover (1)
Bottom cover (1)
Ferrite core (1)
Thermal Head Cleaning Kit (1)
AC power cord (1)
Operating Instructions (1)
Warranty Card (1)
CD-ROM (1)
SOFTWARE LICENSE
AGREEMENT (1)
Optional accessories
Self-laminating Color Printing Pack
UPC-740 (for the customers in the
European countries)
Self-laminating Color Printing Pack
UPC-741 (for the customers in the
U.S.A. and Canada)
Self-laminating Color Printing Pack
UPC-747
Design and specifications are subject to change without
notice.
18
Specifications
Troubleshooting
If a problem appears, check the following trouble
shooting guide first and perform whatever action is
necessary to solve the problem. If the problem persists,
turn off the printer and consult with your Sony dealer.
Symptom Possible causes and remedies
Nothing appears
in the printer
window display.
The printer does
not print.
Error Messages
If a problem occurs, the ALARM indicator lights and an
error message stating the problem appears in the printer
window display. Note the message and perform
whatever action is necessary to solve the problem.
Error
messages
END OF
RIBBON
HEAD IN
COOLING
HEAD IN
HEATING
NO RIBBON Ink ribbon cassette is not fitted properly.
NO IMAGE
DATA
NO PAPER The paper has run out.
The POWER switch of the printer is not set
to ON.
tSet the POWER switch of the printer to
ON. If the POWER switch is set to ON,
once set it to OFF, then to ON again.
(page 4)
Connections may not be correct.
tMake connections correctly. (page 7)
An error message appears on the printer
window display.
tTake remedies according to “Error
Messages.”(page 19).
An ink ribbon cassette and paper are not
loaded.
tLoad an ink ribbon cassette and paper.
(pages 8 and 9)
Possible causes and remedies
The ink ribbon has been completely used.
tReplace with the new ink ribbon. (Ink
ribbons cannot be reused.) (page 8)
The thermal head has overheated.
tLeave the printer until the head cools
down and this message disappears.
The thermal head is warming up.
tLeave the printer until the head has
warmed up and this message disappears.
tEnsure that the ink ribbon is loaded
properly in the ink ribbon holder, and
the ink ribbon cassette in the printer.
(page 8)
No image data is stored in the printer
memory.
tTransfer the image data from your
computer. (page 11)
tLoad the paper into the paper tray.
(page 9)
Error
messages
PLEASE WAIT When you turn off the power while
REMOVE
PAPER AND
PRESS [
RIBBON
ERROR
MECHA
TROUBLE
g]
Possible causes and remedies
printing, or the printer detects an invalid
combination of the paper and ink ribbon
and automatically stops printing, this
message appears.
tWait for the printer to eject the paper.
The paper has jammed.
tRemove jammed paper from the printer
and press g button. (page 19)
The ink ribbon develops some trouble.
tEnsure that the ink ribbon does not tear
and the ink ribbon cassette and paper
tray are loaded properly. (page 9)
The mechanical trouble occurs in the
printer.
tTurn off the power once and then turn it
on. If the message will still remain in the
printer window display, turn off the
power immediately and contact your
Sony dealer.
If the Paper Jams
If the paper jams, printing stops and the error message
stating “CHECK PAPER AND PRESS [g]” or
“REMOVE PAPER AND PRESS [g]” appears on the
printer window display. Follow the steps below to
remove the jammed paper.
1
Remove the paper cover.
If any printouts have been ejected on the paper
cover, remove them first before removing the paper
cover.
2
Check where any paper is jammed inside the
printer.
If you find a jammed sheet around the paper outlet,
slowly pull it out straightly to the right.
Miscellaneous
Troubleshooting
19
Miscellaneous
If you find a jammed sheet on the way inside the
printer, slowly pull it out to the right. If the tray
cover is in the way, remove it.
If the tray cover is in the way, remove
it by lifting it up 1, and then pulling it
out to the direction of arrow 2.
3
Press PUSH on the paper tray.
The paper tray pops out.
7
Re-insert he removed bottom cover, paper tray, tray
cover and/or paper cover into the printer.
8
Press the button.
The error message disappears and the printer
returns to the standby status.
4
Remove the bottom cover.
5
Check whether any paper is found on the bottom of
the printer. If you find one, remove it.
6
Ensure that the paper is properly loaded.
Discard the sheets removed in steps 2 and 5
20
Troubleshooting
Index
A
AC power cord 6
Accessories supplied 6, 18
Adjusting the gray balance 14
Adjusting the printouts 13
BRIGHTNESS 13
COLOR 13
CONTRAST 13
LAMINATE 13
SHARPNESS 13
Assembly 6
B
Bar codes 9
BLUE 13
Bottom cover 6, 20
BRIGHTNESS 13
C
Cable stopper
securing USB cable 7
CAL button 14
Cleaning
Cabinet 15
Filter 15
Thermal head 16
COLOR 13
Color printing pack 17
Combination of ink ribbon and paper
17
Connections 7
AC power cord 7
USB port 7
CONTRAST 13
D
DARK 13
E
EJECT button 8
Error messages 19
F
Fan 6, 16
Features 4
Ferrite core 7
Filter 6, 16
G
GAMMA 13
Gray balance 14
GREEN 13
I
Image data 11
Ink ribbon 8
Ink ribbon and paper
usable printing pack 17
Ink ribbon cassette
Bar codes 9
If your ink ribbon should tear 9
Loading 8
Notes on storing 9
Removing any slack 9
Start position marker 9
Ink ribbon holder 6, 8
Introduction 4
L
LAMINATE 13
printing pack 17
LIGHT 13
Loading the paper 9
M
MENU button 13
Mounting paper tray and cover 6
P
Paper
adding paper 10
If paper jams 19
Loading 9
Paper cover 6
Paper jams 19
Paper outlet 11
Paper tray 6, 9, 10
Part Names and Functions
Front 4
Rear 5
Power requirements 18
Precautions
Condensation 15
Installation 15
Safety 15
Transportation 15
PRINT button 11, 12, 14
Print paper
Notes on storing 10
When the print paper runs out
during printing 12
PRINT QTY button 12
Print quantity 12
Print size 18
Printer driver
Installing 7
Printer window display 11
Printing 11
If the printer does not print 11
To make a second copy 11
Printing pack 17
Printing time 18
Printouts 11
Adjusting 13
Notes on storing 11
R
RED 13
Ribbon and paper 17
Ribbon door 8
S
Setting the print quantity 12
SHARPNESS 13
Specifications 18
Standby status 11
Start position marker 9
Supplied accessories 6
AC power cord 6
Bottom cover 6
CD-ROM 6
Fan cover 6
Ink ribbon holder 6
Paper cover 6
Paper tray 6
System configuration 4
T
Troubleshooting 19
U
USB cable 7
USB port connection 7
Index
Index
21
Sony Corporation
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