Sony UP-D2600 Instructions For Use Manual
3-203-517-21 (1)
Digital Color Printer
Instructions for Use Page 2
Mode d’emploi Page 28
Gebrauchsanweisung Seite 54
GB
FR
DE
UP-D2600
1999 Sony Corporation
English
Owner’ s Record
The model and serial numbers are located at the rear.
Record these number in the space provided below.
Refer to these numbers whenever you call upon your
Sony dealer regarding this product.
Model No.
Serial No.
WARNING
To prevent fire or shock hazard, do not expose the unit to
rain or moisture.
To avoid electrical shock, do not open the cabinet. Refer
servicing to qualified personnel only.
THIS APPARATUS MUST BE EARTHED.
Symbol on the products
This symbol indicates the equipotential
terminal which brings the various parts of
a system to the same potential.
For the customers in Europe
Important safeguards/notices for use in the
medical environments
1. All the equipments connected to this unit shall be
certified according to Standard IEC601-1, IEC950,
IEC65 or other IEC/ISO Standards applicable to the
equipments.
2. When this unit is used together with other equipment
in the patient area*, the equipment shall be either
powered by an isolation transformer or connected via
an additional protective earth terminal to system
ground unless it is certified according to Standard
IEC601-1.
* Patient Area
1.5m
R
This symbol is intended to alert the user
to the presence of important operating
and maintenance (servicing) instructions
in the literature accompanying the
appliance.
For the customers in the U.S.A.
This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference when the equipment is operated in a
commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a
residential area is likely to cause harmful interference in
which case the user will be required to correct the
interference at his own expense.
You are cautioned that any changes or modifications not
expressly approved in this manual could void your
authority to operate this equipment.
This device requires shielded interface cables to comply
with FCC emission limits.
3. The leakage current could increase when connected
to other equipment.
4. This equipment generates, uses, and can radiate
frequency energy. If it is not installed and used in
accordance with the instruction manual, it may cause
interference to other equipment. If this unit causes
interference (which can be determined by unplugging
the power cord from the unit), try these measures:
Relocate the unit with respect to the susceptible
equipment. Plug this unit and the susceptible
equipment into different branch circuit. Consult your
dealer. (According to standard EN60601-1-2 and
CISPR11, Class B, Group 1)
Caution
When you dispose of the unit or accessories, you must
obey the law in the relative area or country and the
regulation in the relative hospital.
2
Table of Contents
Introduction
Preparation
About This Manual ............................................................4
System Overview ..............................................................5
System Configuration....................................................... 5
Precautions........................................................................6
Safety................................................................................ 6
Installation........................................................................ 6
Cleaning ........................................................................... 7
Location and Function of Parts and Controls ................8
Front ................................................................................. 8
Rear .................................................................................. 9
Supplied Accessories.....................................................10
Assembly........................................................................ 11
Connecting the Computer ..............................................12
GB
English
Operation Before Printing ................................................................13
Loading an Ink Ribbon Cartridge .................................. 13
Loading the Paper .......................................................... 16
Printing.............................................................................18
Others
Ink Ribbon Cartridge and Paper ....................................20
Specifications..................................................................21
Troubleshooting..............................................................23
Indicators on the Front Panel ......................................... 24
If the Paper Jams ............................................................ 25
Table of Contents
3
Introduction
About This Manual
This manual is divided into four chapters. This section explains the organization of
this manual.
Introduction
Describes the features and system configuration of the digital color printer. Notes
the precautions to be observed when using the printer. Also provided is
information on the location and function of parts.
Preparation
Explains the steps involved in setting up the printer prior to getting started—
checking the supplied accessories, assembly and connections.
Operation
Describes loading of the ink ribbon cassette and print paper and actual printing
operation.
Others
Provides technical information on the printer, how to handle error occurrence, and
how to deal with paper jams.
Conventions used
Cross reference
Throughout this manual you will find the references to other sections of the manual
that contain related information.
Important note
Be sure to read the sections of the manual marked Note . They explain points that
you should be aware of to operate the printer correctly and prevent malfunctions.
Trademarks
Windows is the registered trademark of Microsoft Corporation, USA.
Note
4
Introduction
System Overview
The Sony UP-D2600 digital color printer is designed to reproduce computer
images on A6-size paper.
You can print out image data of Windows graphics application software in high
resolution (310dpi) and 256 shades of gray or in full color (16,700,000 colors).
By connecting the computer which supports ECP mode that is high transmission
mode, data can be transmitted to and from a computer at high speed.
For details, refer to the computer’s manual.
System Configuration
The following shows an example printer system configuration.
Computer
Controls the printer operation.
Digital color printer
About the printer driver
The printer driver application program is stored in a file supplied with the CDROM. For detailed information on how to install it, refer to the ReadMe file on the
CD-ROM.
Introduction
5
Precautions
Safety
• Operate the printer using the power source specified in “Specifications” (page
21)
• Be careful not to damage the power cable by placing or dropping heavy objects
on it; it is dangerous to use the unit with a damaged power cable.
• If you do not intend to use the unit for a long time, disconnect the power cable.
• Unplug the power cable by grasping the plug, not the cable itself.
• Do not disassemble the unit.
• Do not remove the cover. There is a danger of electric shock from the internal
parts.
• Be careful not to spill water or other liquids on the unit, or to allow combustible
or metallic material to enter the cabinet. If used with foreign matter in the
cabinet, the unit is liable to fail, or present a risk of fire or electric shock.
• Ventilation holes are provided to prevent the unit from overheating. Be careful
not to obstruct them with other units or by covering the unit with a cloth etc.
• If the unit malfunctions or if a foreign body falls into the cabinet, disconnect the
power immediately and consult your Sony service facility or your Sony dealer.
• Do not open the top cover of the printer during printing because of mechanical
hazard. If you do, turn off the power switch first.
Installation
Condensation
• Avoid placing the unit in a location subject to:
— mechanical vibration
— high humidity
— excessive dust
— direct or excessive sunlight
— extremely high or low temperatures
• Do not use other electronic equipment near the unit. The unit will not work
properly in strong electromagnetic fields.
• Do not place a heavy object such as a monitor on the printer.
• If the printer is subject to wide and sudden changes in temperature, such as when
it is moved from a cold room to a warm room or when it is left in a room with a
heater that tends to produce large amounts of moisture, condensation may form
inside the printer. In such cases the printer will probably not work properly, and
may even develop a fault if you persist in using it. If condensation forms, turn off
the power and leave the printer to stand for at least one hour.
• If the printing pack is subjected to wide and sudden changes in temperature,
condensation may form on the ink ribbon or paper. This will cause the printer to
malfunction. Also, if the printing pack is used in this state, spots are likely to
appear on the printout. Therefore, avoid storing the printing pack in locations
subject to wide and sudden changes of temperature.
• To store a half-used printing pack, replace it in its original packing and reseal the
package. If possible, keep the sealed printing pack in a cool, dark location. To
subsequently use the printing pack, place it, in its sealed package, in a warm
room for several hours. Doing so prevents condensation from forming when the
printing pack is removed from its package.
6
Introduction
Location
On transportation
Cleaning
To prevent internal heat built-up, leave enough room around the printer for air to
circulate through the vents on the left hand side of the cabinet.
Do not transport the printer with the supplied accessories. Doing so may cause
malfunction.
Clean the cabinet, panel and controls with a soft dry cloth, or a soft cloth lightly
moistened with a mild detergent solution. Do not use any type of solvent, such as
alcohol or benzine, which may damage the finish.
Introduction
7
Location and Function of Parts and Controls
For details, refer to the pages given in parentheses.
Front
1 POWER switch (18)
Press to switch the unit on or off. The POWER
lamp lights green when the power is on.
2 Top cover (26)
Usually do not open this cover. Only in case
the paper has jammed inside the top cover,
open the top cover to remove a jammed paper.
If you open the top cover, there is the other
black cover inside. Open this black cover, too.
Pay the following attention when opening the
top cover.
Be sure to turn off the power of the printer
before opening the top cover.
If not, since the rubber roller is moving part,
jewelry, lose cloth, hair and similar may be
caught by the moving roller.
3 PRINT indicator (18, 24)
Lights while printing.
Blinks while the printer is receiving data.
4 ALARM indicator (18, 24)
Lights in case of paper jamming or occurrence
of any other problem.
5 RIBBON indicator (18, 24)
Lights when a problem for ink ribbon
cartridge occurs.
6 PAPER indicator (18, 24)
Lights when a problem for paper occurs.
The printer allows you to check the printer
operating condition according to the lighting
conditions of the PRINT indicator, ALARM
indicator, PAPER indicator and RIBBON
indicator.
For details, see “Indicators on the Front Panel”
on page 24.
8
Introduction
7 Front panel
Pull the top on the front door toward you to
open it.
Opening the front panel reveals the ink ribbon
cartridge, paper tray and paper cover.
A Ink ribbon cartridge (11, 13)
Insert the ink ribbon cartridge.
B Paper cover (11)
Paper is ejected onto this cover.
When the front panel is open
AB
Rear
C Paper tray (11, 16)
Load paper into this tray.
8 STOP button (19)
Press to stop printing midway.
9 PRINT button (18)
Press to print the image stored in the memory
of the printer again.
C
1 Parallel interface connector (Amphenol 36-
pin) (12)
Used to connect a Windows computer via the
parallel interface (IEEE-1284), using the
parallel data cable (not supplied).
Refer to “Important safeguard/notices for use
in the medical environments” on page 2.
~ AC IN
2 Equipotential ground terminal
Used to connect to the equipotential plug to
bring the various parts of a system to the same
potential.
Refer to “Important safeguards/notices for use
in the medical environments” on page 2.
3 -AC IN connector
Used to connect the printer to a wall outlet
with the supplied power cord.
Introduction
9
Preparation
Supplied Accessories
The printer is packed together with the following accessories. Check that nothing is
missing from your package.
Paper cover (1)
AC power cord (1)
CD-ROM (1)
Roller Cleaning kit (1)
Software licence agreement (1)
Instructions for Use (1)
Standard size paper tray (1)
PU
SH
Large size paper tray (1)
PU
SH
Notes
• Retain the original carton and packing materials in case you have to transport the
unit in the future.
• Remove the ink ribbon cartridge and paper tray when transporting the printer.
10
Preparation
Assembly
Attach the supplied paper cover, paper tray and ink ribbon cartridge to the printer.
For details of how to assemble them, see the pages given in parentheses.
Printer
Ink ribbon cartridge
(page 13)
PUSH
Paper tray (page 16)
Paper cover
Preparation
11
Connecting the Computer
The UP-D2600 connects to the Windows computer via the parallel interface.
Before connecting the computer, see “Important safeguards/notices for use in the
medical environments” on page 2.
Notes
• Turn off the power of each device before attempting to make any connections.
• Grab the connector at the end of the connecting cable, and firmly insert it into the
socket.
• Use the shielded cable that should be less than 3 meters and conforms to the
parallel specification, as the printer cable.
• To use the printer in ECP mode, use an interface cable in conformity to IEEE Std
1284.
Windows
computer
Parallel data cable
(not supplied)
to Parallel interface
connector
Fasten the clamps at both sides of the interface
connector to secure the printer cable.
AC power cord
~ AC IN
(supplied)
to -AC IN to wall outlet
12
Note
The parallel cable connection requirement can vary between different computers
and peripherals. For the details of your installation, refer to the manual of your
computer and peripherals.
Preparation
Operation
Before Printing
This section describes the following operations that must be made prior to starting
printing after mounting the paper tray and paper cover on the printer and making
the necessary connections.
• Loading an ink ribbon cartridge (see the below)
• Loading paper (see page 16)
Once the above operations have been completed, there should be no need to repeat
them during routine printing. Perform them only when absolutely necessary.
Loading an Ink Ribbon Cartridge
To make printouts, an ink ribbon cartridge and paper (which are compatible) must
be loaded. (see “Ink Ribbon Cartridge and Paper” page 20)
Use the ink ribbon cartridge and print paper (supplied) to check if the printer
functions properly.
Notes
• Use only ink ribbon cartridge and paper that are designed for use with this
printer. Failing to do so is likely to result in unsatisfactory printing or
malfunctions.
• When you replace the ink ribbon cartridge while you are operating the printer, do
not turn off the printer power. Turning off the power will cause the image stored
in the memory to be lost.
1 Open the front panel by pulling the front panel top toward you.
Continue to next page
c
Operation
13
Before Printing (continued)
2 Remove the ink ribbon cartridge by pushing the ink ribbon cartridge itself.
The ink ribbon cartridge pops out.
When you use the printer first, this operation is not required.
Note
Never put your hand into the ink ribbon compartment. The thermal head
becomes very hot. You may burn yourself if you touch it.
When the ink ribbon cartridge cannot be ejected
Turn the power off, then back on again. Then, after a while, press the ink ribbon
cartridge.
3 Remove any slack from the ink ribbon.
If the ribbon is left slack, it may be damaged when inserted.
14
Wind the spool until the not-used
point comes to the right end.
Operation
4 Insert the ink ribbon cartridge firmly until it stops.
When the ink ribbon cartridge cannot be inserted
Turn the power off, then back on gain. Then, insert the ink ribbon holder.
5 Close the front panel.
Notes
When using ink ribbon cartridge
• Once an ink ribbon cartridge has been completely used, replace it. Ink ribbon
cartridges are not reusable.
• Do not touch the ink ribbon cartridge or place it in a dusty location. Finger prints
or dust on the ink ribbon will result in imperfect printing or malfunction of the
head.
When storing ink ribbon cartridge
• Avoid placing the ink ribbon in a location subject to:
— high temperatures
— high humidity
— excessive dust
— direct sunlight
• Store a partially used ink ribbon cartridge in its original packaging.
If your ink ribbon should tear
Repair the tear with transparent tape. There should be no problem with using the
remaining portion of the ribbon.
Transparent tape
Turn the spool in the direction of the
arrow to remove any slack until the
transparent tape cannot be seen.
Operation
15
Before Printing (continued)
Loading the Paper
To load paper, follow the procedure below. Be careful not to touch the printing
surface.
Notes
• Use only ink ribbon cartridge and paper that are designed for use with this
printer. Failing to do so is likely to result in unsatisfactory printing or
malfunctions.
• When you load paper while you are operating the printer, do not turn off the
printer power. Turning off the power will cause the image stored in memory to
be lost.
1 Open the front panel by pulling the front panel top towards you.
2 Push the part marked with PUSH on the paper tray.
The paper tray pops out.
3 Place the paper in the paper tray.
Notes
• The amount of paper that the paper tray holds depends on the paper in use.
When adding paper to a partly full tray, be careful that the total number of
sheets does not exceed the limit. If you exceed this limit, paper jams may
occur.
The limit is the amount of paper contained in one printing pack.
For detailed information on the maximum amount of paper that the paper tray
can hold, see “Ink Ribbon Cartridge and Paper” page 20.
• Do not place different types of paper in the tray. Doing so may cause paper
jams to occur.
• Load the paper so that it lays flat in the paper tray. If the paper is curled, it
will overflow from the paper tray and the printing position may shift. If this
happens, load fewer sheets in the paper tray.
• Two types of paper trays are supplied with this printer to house different
paper size.
Use the paper tray which fits the print paper size.
For details, see “Ink Ribbon Cartridge and Paper” on page 20.
16
Operation
Place the paper in the paper tray
with the printing surface facing up
Set the paper securely under
the tab.
Printing surface
P
U
S
H
Front
4 Slide the paper tray back into the printer until it clicks into place.
Riffle the paper
5 Close the front panel.
Notes
When handling the paper
Do not touch the printing surface. Dust or finger prints are likely to cause
unsatisfactory printing or malfunction of the head. Hold the paper by the printing
surface protection sheet.
When storing print paper
• Avoid storing the print paper in a location subject to:
— high temperatures
— high humidity
— excessive dust
— direct sunlight
• Use the original package for storing unused paper.
Operation
17
Printing
Before printing
• Ensure that the printer is properly connected to the computer (page 12).
• Ensure that the correct ink ribbon cartridge and paper are used (page 20).
• Ensure that the ink ribbon cartridge and print paper are properly loaded (pages 13
and 16).
PRINT indicaton
ALARM indicaton
RIBBON indicaton
PAPER indicaton
STOP
button
PRINT
button
1
1 Turn on the power of the printer, then computer.
All indicators, PRINT, ALARM, RIBBON and PAPER are lit, then all of them
go out. Now the printer is in standby status.
Note
Never turn the printer on or off while the computer is accessing its hard disk,
floppy disk.
2 Turn on the power of the computer.
3 Send the image data from the computer to the printer, then send the print
command.
While the printer is receiving the image data from the computer, the PRINT
indicator blinks.
While the printer is printing, the PRINT indicator is lit.
18
Operation
Notes
• Do not turn off the power during printing. If you do so, paper may not be ejected
and may jam in the printer.
• Do not pull the paper out till the printer finishes printing.
• Do not leave the printouts more than 10 sheets on the paper cover. Doing so may
cause jamming.
To stop printing midway
Send the command or press the STOP button to stop printing.
The printer returns to standby status.
If the printer does not print
The printer will fail to print in the following cases when the ALARM, PAPER,
and/or RIBBON indicator light.
For details, see “Indicators on the Front Panel” page 24.
When using the Self-laminating Color Printing Pack UPC-2040A
When the thermal head is cool, such as when making a first printout after switching
on the printer, the printer preheats the head until it is sufficiently hot to start
printing.
The print lamp blinks slowly during preheating. The printer automatically starts
printing when the thermal head is sufficiently heated.
Notes
When storing your printouts:
• Avoid storing the printout in a location subject to high temperatures, high
humidity, excessive dust and direct sunlight.
• Do not stick tape on a printout. Also, avoid leaving a plastic eraser on a printout
or placing a printout in contact with materials which contain plasticizer (under a
desk mat, for example).
• Do not allow alcohol or other volatile organic solvents to come into contact with
the printouts.
Operation
19
Others
Ink Ribbon Cartridge and Paper
Both paper and an ink ribbon cartridge are
necessary for printing. Use the ink ribbon with the
paper contained in the same package.
About paper trays
Two types of paper trays are supplied with this
printer to house two different paper sizes. Use the
paper tray which fits the print paper size.
Printing packs used with the standard size
paper tray
Color printing pack UPC-2010
Contains color ink ribbon cartridge and paper.
Color ink ribbon cartridge 1 roll
1
A-6 (4
/4 × 5 3/4 inches) size paper 200 sheets
Self-adhesive color printing pack UPC-20S01
Contains an ink ribbon cartridge and paper for
sticker.
Color ink ribbon cartridge 1 roll
1
A-6 (4
/4 × 5 3/4 inches) size paper 200 sheets
Printing packs used with the large size
paper tray
Self-laminating color printing pack UPC-2045
Contains an ink ribbon cartridge and paper for
automatic laminate coating.
Color ink ribbon cartridge 1 roll
A-6 size paper 120 sheets
Self-laminating color printing pack UPC-2040A
Recommended to use the UPC-2040A for
identification photographs.
Contains an ink ribbon cartridge and paper for
automatic laminate coating.
Color ink ribbon cartridge 1 roll
A-6 size paper 120 sheets
Color postcard printing pack UPC-2070E
Contains an ink ribbon cartridge and paper for post
cards.
Color ink ribbon cartridge 1 roll
A-6 size paper 150 sheets
16-split self-adhesive pre-cut color printing
pack UPC-20S16
Contains an ink ribbon cartridge and paper for
sticker of 16 reduced images.
Color ink ribbon cartridge 1 roll
1
A-6 (4
/4 × 5 3/4 inches) size paper 200 sheets
4-split Self-adhesive pre-cut color printing pack
UPC-20S04
Contains an ink ribbon cartridge and paper for
sticker of 4 reduced images
Color ink ribbon cartridge 1 roll
1
A-6 (4
/4 × 5 3/4 inches) size paper 200 sheets
B/W printing pack UPC-2020
Contains an ink ribbon cartridge and paper.
B & W ink ribbon cartridge 1 roll
1
A-6 (4
/4 × 5 3/4 inches) size paper 200 sheets
Notes
• Use only the ink ribbon cartridge and paper
designed for use with this printer. If you use a
different type, the printer may not print properly
or malfunction.
• Use the ink ribbon with the paper contained in
the same package. If the printer detects an
incompatible combination, ALARM and
RIBBON indicators are lit. Doing so may result
in degradation of the print picture quality and
occurrence of any trouble.
• Ink ribbon and paper are not reusable. Once
exhausted, replace them with new ones.
20
Others
Specifications
Power requirements
100 to 120 V AC, 220 to 240 V AC,
50/60 Hz
Power consumption
About 1.8 A max. at 25°C, 120 V AC
About 1.0 A max. at 25°C, 240 V AC
Operating temperature
5°C to 35°C (41°F to 95°F)
Operating humidity
20 % to 80 % (no condensation allowed)
Storage and transport temperature
–20°C to 60°C (–4°F to 140°F)
Storage and transport humidity
20 % to 90 % (no condensation allowed)
Dimensions
About 370 × 125 × 417 mm (w/h/d)
5
⁄8 × 5 ×163⁄4inches)
(14
Mass About 9.5 kg (20 lb 15 oz)
Printing system
Sublimation heat transfer printing
Picture Memory
6 Mbytes
Picture element
Maximum 1365 × 1024 dots (310 dpi)
1646 × 1024 dots (for UPC-2045 and
UPC-2040A)
Thermal head
12.2 dots/mm (1024 dots)
Total gradation
256 levels each for yellow, magenta, and
cyan
Printing time
For color printing (excluding the data
transmission time):
Approximately 50 seconds
For Self-laminating color printing
(excluding the data transmission
time):
UPC-2045: Approximately 70
seconds
UPC-2040A: Approximately 100
seconds
Protection against electric shock:
Class I
Protection against harmful ingress of water:
Ordinary
Degree of safety in the presence of flammable
anesthetics or oxygen:
Not suitable for use in the presence of
flammable anesthetics or oxygen
Mode of operation:
Continuous
Supplied accessories
Standard size paper tray (1)
Large size paper tray (1)
AC power cord (1)
Paper cover (1)
CD-ROM
Roller Cleaning kit (1)
Software license agreement (1)
Instructions for Use (1)
a) Contains data for the instruction
manual for the printer driver
Optional accessories
Color printing pack UPC-2010
Self-laminating color printing pack
UPC-2045
Self-laminating color printing pack
UPC-2040A
Self-adhesive color printing pack
UPC-20S01
16-split Self-adhesive Pre-cut color
printing pack UPC-20S16
4-split Self-adhesive Pre-cut color
printing pack UPC-20S04
Color Postcard printing pack
UPC-2070E
B/W printing pack UPC-2020
UPA-2001 paper ejector
UPA-2003 Roller cleaning kit
a)
(1)
Continue to next page
c
Others
21
Specifications (continued)
Interface
Control connector
IEEE 1284-B connector (amphenol 36-pin)
Input: Max. 5 V (TTL)
Output: Max. 5 V (TTL)
Data transmission system
8 bit, parallel,
IEEE Std 1284-1994 (Compatible, Nibble
and ECP modes)
Logic level
TTL
Parallel Interface connector pin assignment
Pin No.
1 I nStrobe HostClk HostClk
2 I/O Data1 (LSB)
3 I/O Data2
4 I/O Data3
5 I/O Data4
6 I/O Data5
7 I/O Data6
8 I/O Data7
9 I/O Data8 (MSB)
10 O nACK PtrClk PeriphClk
11 O Busy PtrBusy PeriphAck
12 O PError AckDataReq nAckReverse
13 O Select Xflag Xflag
14 I nAutoFd HostBusy HostAck
15 Not defined
16–17 GND
18 O
19–30 GND
31 I nInit nInit nReverseRequest
32 O nFault nDataAvail nPeriphRequest
33 Not defined
34 Not defined
35 Not defined
36 I nSelectIn
I/O Signal
Interface mode
Compatible Nibble ECP
Peripheral Logic High (pull up to +5 V at 1 kilohm)
IEEE 1284 Active IEEE 1284 Active
UP-D2600 supports Compatible, Nibble, and ECP
modes of the two-way parallel interface standard (IEEE
Std 1284-1994).
Design and specifications are subject to change
without notice.
Others
22
Troubleshooting
The following troubleshooting check will help you correct the most common
problems you may encounter with your unit. Before proceeding with these trouble
checks, first check that the power cord is firmly connected. Should the problem
persist, unplug the unit and contact your sony service facility or your Sony dealer.
Symptom
The printer does not print, even
if the command is sent from the
computer.
The printer does not print.
Possible causes and remedies
•The POWER switch of the printer is not set to ON.
t Set the POWER switch of the printer to ON.
•Connection may not be correct.
t Check connections and rectify, if necessary.
The problem is indicated by the indicators on the front panel.
t See “Indicators on the Front Panel” on page 24 and perform
the proper remedies.
Others
23
Troubleshooting (continued)
Indicators on the Front Panel
If a problem occurs, the indicators on the front panel such as PRINT, ALARM,
RIBBON and/or PAPER light or blink to indicate the problem condition.
The following table show the relation between lighting or blinking condition of
each indicator and possible cause and remedies.
Indicators
Lighting
PRINT
PRINT
RIBBON
PAPER
ALARM and PAPER
ALARM and RIBBON
ALARM
PRINT, ALARM,
PAPER and RIBBON
Blinking
PRINT
PRINT
ALARM
ALARM
Possible cause and remedies
Printing
Data receiving
a)
Adjusting the temperature of the thermal head so that the printer is
ready to print.
•Printing stops midway.
t The indicators stop lighting and blinking after the paper is ejected.
•The paper which cannot be used, with this printer has been loaded.
t Wait until the paper is ejected. Then, load the appropriate paper.
•The ribbon has been exhausted.
t Replace the old ink ribbon cartridge with the new one. The ink
ribbon cannot be reused. (page 13)
•The ink ribbon cartridge is not loaded.
t Load the ink ribbon cartridge. (page 13)
•The paper has been exhausted.
t Load the paper in the paper tray. (page 16)
•The paper tray is not installed.
t Install the paper tray.
The ink ribbon cartridge and paper are not compatible.
t Use a valid combination of paper and ink ribbon cartridge. (page 22)
•The ink ribbon cartridge is defective.
t Replace the defective ink ribbon cartridge with the new one. (page
13)
•The ink ribbon has torn.
t Repair the tear. (page 15)
•The ink ribbon cartridge that cannot be used with the printer.
t Load the appropriate ink ribbon cartridge. (page 20)
The paper has jammed inside the printer.
t Remove the jammed paper. (page 25)
The top cover of the printer opens.
t Close the top cover. (page 26)
Serviceman-call trouble occurs.
t Turn off the power immediately and contact your Sony service
facility or your Sony dealer.
24
a) The indicator blinks slowly.
Others
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