Sony Trinitron KV-XA21M80, Trinitron KV-XA21M83, Trinitron KV-XA21M60, Trinitron KV-XA21M50, Trinitron KV-XA21M61 Service Manual
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SERVICE MANUAL
BG-3R
CHASSIS
MODEL COMMANDER DEST. CHASSIS NO.
KV-XA21M80 RM-952 E SCC-U53B-A
KV-XA21M83 RM-952 ME SCC-U48D-A
KV-XA21M50 RM-952 EM SCC-U45F-A
KV-XA21M50 RM-952 GE SCC-U52B-A
KV-XA21M61 RM-952 EM SCC-U45E-A
KV-XA21M61 RM-952 GE SCC-U52C-A
MODEL COMMANDER DEST. CHASSIS NO.
KV-XA21M60 RM-952 S SCC-U49D-A
KV-XA21M80 RM-952 ME SCC-U48C-A
3
1
2
6
4
5
9
7
8
JUMP
÷
0
SOUND
PROGRÁ
MODE
FAVORITE
TV
TRINITRON
®
COLOR TV
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KV-XA21M80/XA21M83/XA21M50/
KV-XA21M61/ XA21M60
RM-952
Power requirements 110-240 V AC, 50/60 Hz KV-XA21M80(E)/M80(ME)/
220-240 V AC, 50/60 Hz KV-XA21M61/M50(EM)/M60(S)
Power consumption (W) Indicated on the rear of the TV
Television system B/G, I, D/K, M
Color system PAL, PAL 60, SECAM, NTSC4.43, NTSC3.58
Stereo/Bilingual system NICAM Stereo / Bilingual B/G, I; A2 Stereo Bilingual (German) B/G KV-XA21M61/M60 only
Channel coverage
B/G VHF: E2 to E12 / UHF: E21 to E69 / CATV: S01 to S03, S1 to S41
I UHF: B21 to B68 / CATV: S01 to S03, S1 to S41
D/K VHF: C1 to C12, R1 to R12 / UHF: C13 to C57, R21 to R60
CATV: S01 to S03, S1 to S41, Z1 to Z39
M VHF: A2 to A13 / UHF: A14 to A79 /
CATV: A-8 to A-2, A to W+4, W+6 to W+84
˘ (Antenna) 75-ohm external terminal
Audio output (Speaker) 5W + 5W
Number of terminal
D (Video) Input: 2* Output: 1 Phono jacks; 1 VP-P, 75 ohms
≥ (Audio) Input: 2* Output: 1 Phono jacks; 500 mVrms
2 (Headphones) Output: 1 Stereo minijack
Picture tube 21 inch
Tube size (cm) 54 Measured diagonally
Screen size (cm) 51 Measured diagonally
60
Dimension (w/h/d, mm) 640 x 456 x 498
Mass (kg) 26
SPECIFICATIONS
Note
M50(GE)/M83(ME)/M61(GE)
CAUTION
SHORT CIRCUIT THE ANODE OF THE PICTURE TUBE AND
THE ANODE CAP TO THE METAL CHASSIS, CRT SHIELD, OR
CARBON PAINTED ON THE CRT, AFTER REMOVING THE
ANODE.
Design and specifications are subject to change without notice.
SAFETY-RELATED COMPONENT WARNING!!
COMPONENTS IDENTIFIED BY SHADING AND MARK ! ON
THE SCHEMATIC DIAGRAMS, EXPLODED VIEWS AND IN THE
PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE
THESE COMPONENTS WITH SONY PARTS WHOSE PART
NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN
SUPPLEMENTS PUBLISHED BY SONY.
– 2 –
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TABLE OF CONTENTS
KV-XA21M80/XA21M83/XA21M50/
KV-XA21M61/XA21M60
RM-952
Section Title Page
SELF DIAGNOSIS FUNCTION................................ 4
1. GENERAL ........................................................................ 7
2. DISASSEMBLY
2-1. Rear Cover Removal ................................................ 25
2-2. Speaker Removal ..................................................... 25
2-3. Chassis Assy Removal ............................................. 25
2-4. F Bracket Removal .................................................. 25
2-5. J2 Board and Terminal Bracket Removal ................ 25
2-6. Service Position ....................................................... 25
2-7. Replacement of Parts ............................................... 26
2-7-1 Replacement of Light Guide .............................................. 26
2-7-2 Replacement of Power Button ........................................... 26
2-8. Picture Tube Removal .............................................. 26
2-9. Removal of Anode Cap............................................ 27
3. SET-UP ADJUSTMENTS
3-1. Beam Landing .......................................................... 28
3-2. Convergence Adjustment......................................... 29
3-3. Focus Adjustment .................................................... 31
3-4. G2 (Screen) and White Balance Adjustments......... 31
Section Title Page
5. DIAGRAMS
5-1. Block Diagram .......................................................... 39
5-2. Circuit Board Location ............................................. 41
5-3. Schematic Diagrams ................................................. 42
(1) Schematic Diagrams of F, J2 and C1 Boards ..... 43
(2) Schematic Diagram of A Board .......................... 45
(3) Schematic Diagram of V1Board ......................... 61
5-4. Voltage Measurements .............................................. 65
5-5. Waveforms ................................................................ 68
5-6. Printed Wiring Boards and Parts Location ............... 69
5-7. Semiconductors ......................................................... 73
6. EXPLODED VIEWS
6-1. Picture Tube .............................................................. 75
6-2. Chassis ...................................................................... 76
7. ELECTRICAL PARTS LIST ...................................... 77
4. CIRCUIT ADJUSTMENTS
4-1. Adjustments with Commander ................................ 32
4-2. Adjustment Method ................................................. 32
4-3. Picture Quality Adjustments.................................... 37
4-4. Deflection Adjustment ............................................. 37
4-5. A Board Adjustment After IC003
(memory) Replacement ........................................... 37
4-6. Picture Distortion Adjustment ................................. 38
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KV-XA21M80/XA21M83/XA21M50/
KV-XA21M61/ XA21M60
RM-952
SELF DIAGNOSTIC FUNCTION
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY/TIMER lamp will automatically
begin to flash.
The number of times the lamp flashes translates to a probable source of the problem. A definition of the STANDBY/TIMER
lamp flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot
be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past
problems and how often these problems occur.
1. DIAGNOSTIC TEST INDICATORS
When an errors occurs, the STANDBY/TIMER lamp will flash a set number of times to indicate the possible cause of the
problem. If there is more than one error, the lamp will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen. No error has occured if the screen displays a “0”.
Diagnostic
Item
Description
• Power does not
turn on
• +B overcurrent
(OCP) or
overvoltage
(OVP)
• Vertical deflection
stopped
• Horizontal
deflection
overdrive
• White balance
failure (no
PICTURE)
No. of times
STANDBY/TIMER
lamp flashes
Does not light
2 times
5 times
Self-diagnostic
display/Diagnostic
result
—
002:000 or
002:001~255
003:001~255
004:001~255
at the same time
005:000 or
005:001~225
Probable
Cause
Location
• Power cord is not plugged
in.
• Fuse is burned out F4601
(F)
• H.OUT Q511 is shorted. (A
board)
• IC700 is shorted (C1 board)
• -13V is not supplied. (A
board)
• IC 503 faulty (A board)
• G2 is improperly adjusted.
(Note 2)
• CRT problem.
• IC700 out is faulty
(C1 board)
• IC301 is faulty. (A board)
• No connection A board to
C1 board.
Detected
Symptoms
• Power does not come on.
• No power is supplied to the
TV.
• AC power supply is faulty.
• Power does not come on.
• Load on power line is
shorted.
• Has entered standby state
after horizontal raster.
• Vertical deflection pulse is
stopped.
• Power line is shorted or
power supply is stopped.
• No raster is generated.
• CRT cathode current
detection reference pulse
output is small.
• Micro reset
Note 1: If a + B overcurrent is detected, stoppage of the vertical deflection is detected simultaneously.
The symptom that is diagnosed first by the microcontroller is displayed on the screen.
Note 2: Refer to screen (G2) Adjustment in section 3-4 of this manual.
* IC700 out is faulty (C1 board).
—
101:00 or
101:001~225
• Discharge CRT (C1 Board)
• Static discharge
• External noise
– 4 –
• Power is shut down shortly,
after this return back to
normal.
• Detect Micro latch up.
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2. DISPLAY OF STANDBY/TIMER LIGHT FLASH COUNT
2 times
3 times
KV-XA21M80/XA21M83/XA21M50/
KV-XA21M61/XA21M60
RM-952
Diagnostic Item Flash Count*
+B overcurrent/overvoltage 2 times
Vertical deflection stopped
White balance failure 5 times
Lamp ON 0.3 sec.
Lamp OFF 0.3 sec.
Lamp OFF 3 sec.
* One flash count is not used for self-diagnostic.
STANDBY/SLEEP lamp
3. STOPPING THE STANDBY/TIMER FLASH
Turn off the power switch on the TV main unit or unplug the power cord from the outlet to stop the STANDBY/TIMER lamp
from flashing.
4. SELF-DIAGNOSTIC SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it
is possible to bring up past occurances of failure for confirmation on the screen:
[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
[Screendisplay] / channel [5] / Sound volume [-] / Power ON
˘
Note that this differs from entering the service mode (mode volume [+]).
Self-Diagnosis screen display
SELF DIAGNOSTIC
002 : 000
003 : 000
004 : 000
005 : 001
101 : 000
Numeral "0" means that no fault has been detected.
Numeral "1" means a fault has been detected.
– 5 –
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KV-XA21M80/XA21M83/XA21M50/
KV-XA21M61/ XA21M60
RM-952
5. HANDLING OF SELF-DIAGNOSTIC SCREEN DISPLAY
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen
during repairs. When you have completed the repairs, clear the result display to “0”.
Unless the result display is cleared to “0”, the self-diagnostic function will not be able to detect subsequent faults after
completion of the repairs.
[Clearing the result display]
To clear the result display to “0”, press buttons on the remote commander sequentially as shown below when the diagnostic
screen is being displayed.
Channel [8] / 0
[Quitting Self-diagnostic screen]
To quit the entire self-diagnostic screen, turn off the power switch on the remote commander or the main unit.
6. SELF-DIAGNOSTIC CIRCUIT
FROM
FROM
[+B] Q604 C6
[V] Q509/507
[+BovercurrentªOCPº]
CRT
IC301
Y/CHROMA JUNGLE
IK-IN
MP/
18
PROTECT
35
SDA
Occurs when an overcurrent on the +B(135) line is detected by Q604. If Q604 go to ON
IC001
SYSTEM
IO-8DAT B-DAT
O-LED
46
IO-SDAT
45
51
IC003
MEMORY
521
and the voltage to pin 18 of IC301 should go down when V.SYNC is more than seven
verticals in a period, the unit will automatically turn off.
[Verticaldeflectionstopped] Occurs when an absence of the vertical deflection pulse is detected by Q509 and IC001
shut down the power supply.
[Verticaldeflectionovercurrent] Occurs when an overcurrent on V drive line is detected by Q507. Power supply will be
shut down when detect this by IC001.
[Whitebalancefailure] If the RGB levels* do not balance or become low level within 5 seconds, this error will be
detected by IC301. TV will stay on, but there will be no picture.
* (Refers to the RGB levels of the AKB detection Ref pulse that detects IK.)
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KV-XA21M80/XA21M83/XA21M50/
2
WARNING
• Dangerously high voltages are present inside the TV.
• Operate the TV only between 110 – 240 V AC.
To prevent fire or shock hazard, do not expose
the TV to rain or moisture.
Do not operate the TV if any liquid or solid object
falls into it. Have it checked immediately by
qualified personnel only.
Do not open the cabinet and the rear cover of the
TV as high voltages and other hazards are
present inside the TV. Refer servicing and
disposal of the TV to qualified personnel.
Your TV is recommended for home use only.
Do not use the TV in any vehicle or where it may
be subject to excessive dust, heat, moisture or
vibrations.
Do not block the ventilation openings of the TV.
Do not install the TV in a confined space, such
as a bookcase or built-in cabinet.
For children’s safety, do not leave children alone
with the TV. Do not allow children to climb onto
it.
Do not plug in too many appliances to the same
power socket. Do not damage the power cord.
Clean the TV with a dry and soft cloth.
Do not use benzine, thinner, or any other chemicals
to clean the TV. Do not scratch the picture tube.
For your own safety, do not touch any part of the
TV, the power cord and the antenna cable during
lightning storms.
Pull the power cord out by the plug. Do not pull
the power cord itself. Disconnect the TV before
moving it or if you are not going to use it for
several days.
(KV-XA21M61(EM)/XA21M50(EM)/XA21M60(S))
2
WARNING
• Dangerously high voltages are present inside the TV.
• Operate the TV only between 220 – 240 V AC.
To prevent fire or shock hazard, do not expose
the TV to rain or moisture.
Do not operate the TV if any liquid or solid object
falls into it. Have it checked immediately by
qualified personnel only.
Do not open the cabinet and the rear cover of the
TV as high voltages and other hazards are
present inside the TV. Refer servicing and
disposal of the TV to qualified personnel.
Your TV is recommended for home use only.
Do not use the TV in any vehicle or where it may
be subject to excessive dust, heat, moisture or
vibrations.
Do not block the ventilation openings of the TV.
Do not install the TV in a confined space, such
as a bookcase or built-in cabinet.
For children’s safety, do not leave children alone
with the TV. Do not allow children to climb onto
it.
Do not plug in too many appliances to the same
power socket. Do not damage the power cord.
Clean the TV with a dry and soft cloth.
Do not use benzine, thinner, or any other chemicals
to clean the TV. Do not scratch the picture tube.
For your own safety, do not touch any part of the
TV, the power cord and the antenna cable during
lightning storms.
Pull the power cord out by the plug. Do not pull
the power cord itself. Disconnect the TV before
moving it or if you are not going to use it for
several days.
(KV-XA21M61(EM)/XA21M50(EM)/XA21M60(S))
KV-XA21M61/XA21M60
RM-952
GENERAL
SECTION 1
The operating instruction mentioned here are partial abstracts
from the Operating Instruction Manual. The page numbers of
the Operating Instruction Manual remain as in the manual.
– 7 –
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KV-XA21M80/XA21M83/XA21M50/
Using Your New TV
4
1
L(MONO)
R
VIDEO
VIDEO IN
VIDEO OUT
AUDIO
RL
R
L
VIDEO IN
VIDEO OUT
VIDEO
AUDIO
Using Your New TV
Getting Started
Step 1
Connect the antenna
If you wish to connect a VCR, see the Connecting a VCR diagram below.
IEC connector
(not supplied)
To video
and audio
outputs
(yellow)
-L (MONO) (white)
-R (red)
Audio/Video cable (not supplied)
Rear of TV
Connecting a VCR
To watch the video input, press t (see page 14).
(Not used for these models)
: Signal flow
: Signal flow
or
Antenna cable
(not supplied)
Antenna cable
(not supplied)
(yellow)
-L (MONO) (white)
-R (red)
To video
and audio
outputs
Audio/Video cable (not supplied)
To t 1 (video input)
To 8 (antenna)
To antenna output
: Signal flow
VCR
KV-XA21M83/XA21M80
Antenna cable (not supplied)
To antenna output
VCR
To
t
1 or 2 (video input)
Rear of TV
Rear of TV
To 8 (antenna)
3
GB
Do not install the TV in an unstable position.
Use a proper TV stand.
Do not place any objects on the TV.
WARNING (continued)
KV-XA21M61/ XA21M60
RM-952
– 8 –
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KV-XA21M80/XA21M83/XA21M50/
Using Your New TV
6
Connecting the TWEETER
(KV-XA21M83 only)
You can enjoy high quality sound by connecting the TWEETER.
1
Place the TWEETER on top of your TV.
2
Bend the wire to hook it at the side of your TV.
3
Connect the wires to the TWEETER terminals at the rear of your TV. The
plain wire should be connected to the 3 red terminal and the striped wire
to the # black terminal.
Notes
• Connect only the supplied TWEETER; otherwise your TV may
malfunction.
• Unplug your TV from the wall outlet when connecting the TWEETER.
• To prevent a malfunction caused by a short circuit of the terminals, make
sure that none of the TWEETER wire strands stick out, making contact
with the neighbouring TWEETER terminal.
TWEETER (8 )
–
L
++
R
–
TWEETER
TWEETER (8 )
– L +– R +
Striped
wire
Plain
wire
1
2
3
Using Your New TV
Using Your New TV
5
Step 2
Note
• Do not use old batteries nor use different types of batteries together.
Front of TV
Notes
• If you connect a monaural VCR, connect the yellow plug to
(the
yellow jack) and the black plug to
-L (MONO) (the white jack).
• If you connect a VCR to the 8 (antenna) terminal, preset the signal
output from the VCR to the program number 0 on the TV.
• When no signal is input from the connected video equipment, the TV
screen becomes blue.
(Not used for these models)
• Do not connect video equipment to the t 2 (video input) jacks at the
front and the rear of your TV at the same time; otherwise the picture will
not be displayed properly on the screen.
CAUTION
• Do not connect the power cord until you have completed making all other
connections; otherwise a minimum leakage current might flow through
the antenna and other terminals to ground.
• To avoid battery leakage and damage to the remote, remove the batteries
from the remote if you are not going to use it for several days. If any
liquid that leaks from the batteries touches you, immediately wash it
away with water.
Insert the batteries
into the remote
Step 3
Preset the channels automatically
Tips
• If you want to stop automatic channel presetting, press SELECT twice.
• If your TV has preset an unwanted channel or cannot preset a particular
channel, then preset your TV manually (see page 11).
Note (Except KV-XA21M61 (EM)
• During automatic channel presetting, your TV screen will indicate
“B/G” , “I”, “D/K” or “M” for the TV system (TV SYS).
AUTO
PROGR
1
1
VHF LOW B/G
1
2
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
!
KV-XA21M61/XA21M60
RM-952
– 9 –
Note (Except KV-XA21M61 (EM/GE))
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KV-XA21M80/XA21M83/XA21M50/
Using Your New TV
Using Your New TV
7
Connecting optional components
You can connect optional audio/video components, such as a VCR, multi disc player,
camcorder, video game or stereo system.
To watch the video input of the connected equipment, press t (see page 14).
Connecting a camcorder/video game equipment
using the t (video input) jacks
Notes
• You can also connect video equipment to the t 1 (video input) jack at
the rear of your TV.
(Not used for these models)
• You can also connect video equipment to the t 1 or 2 (video input) jacks
at the rear of your TV.
• Do not connect video equipment to the t 2 (video input) jacks at the
front and the rear of your TV at the same time; otherwise the picture will
not be displayed properly on the screen.
Connecting audio/video equipment using the T
(monitor output) jacks
(Not used for these models)
Front of TV
Camcorder
Video game
equipment
To video and
audio outputs
: Signal flow
To t 2
(video input)
or
Audio/Video cable (not supplied)
(yellow)
-L (MONO)
(white)
-R (red)
Rear of TV
To
antenna
output
To video and
audio inputs
or
Audio system
To
audio
inputs
VCR
: Signal flow
To T
(monitor
output)
Antenna cable (not supplied)
Audio/Video cable
(not supplied)
2
L
(
MONO
)
R
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
continued
Using Your New TV
8
Note
• If you connect a monaural VCR, connect the yellow plug to
(the yellow
jack) and the black plug to
-L (MONO) (the white jack).
KV-XA21M83/XA21M80
(yellow)
-L (MONO)
(white)
-R (red)
Rear of TV
To
antenna
output
To video and
audio inputs
or
Audio system
To
audio
inputs
VCR
: Signal flow
To T
(monitor output)
Antenna cable (not supplied)
Audio/Video cable (not supplied)
L(MONO)
1
Connecting optional components (continued)
KV-XA21M61/ XA21M60
RM-952
– 10 –
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KV-XA21M80/XA21M83/XA21M50/
Using Your New TV
Using Your New TV
9
Securing the TV
To prevent the TV from falling, secure the TV using one of the following methods:
A
With the supplied screws, attach the band to the TV stand and to the rear of
the TV using the provided hole.
or
B
Put the cord or chain through the clamps to secure the TV against a wall or
pillar.
Note
• Use only the supplied screws. Use of other screws may damage the TV.
or
20
mm
3.8 mm
A
B
Using Your New TV
10
Presetting
channels
You can preset up to 100 TV channels in
numerical sequence from program
number 1 using the remote and the
buttons on your TV as well.
Presetting channels automatically
1
Press ! to turn on the TV.
2
Press AUTO PROGR.
Note (Except KV-XA21M61 (GE), (EM))
• During automatic channel presetting, your TV screen will indicate “B/G”,
“I”, “D/K” or “M” for the TV system (TV SYS).
To preset channels automatically from a specified program number
(1) Press SELECT until “AUTO PROGRAM” appears.
(2) Press + or –.
The on-screen display will start flashing.
(3) Press PROGR +/– or the number buttons until the desir
ed program number
appears.
(4) Press + or –.
Number buttons
?/
1
SELECT
2 +/–
PROGR +/–
+ or –
PIC MODE
TV
1
2
3
4
6
7
8
9
÷
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
Á
VHF
LOW
B/G
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
AUTO
PROGR
!
!
KV-XA21M61/XA21M60
RM-952
– 11 –
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KV-XA21M80/XA21M83/XA21M50/
Using Your New TV
Using Your New TV
11
Presetting channels manually
1
Press SELECT until
“MANUAL PROGRAM”
appears.
2
Press + or –.
3
Press PROGR +/– or the
number buttons until the
desired program number
appears.
4
Press + or – until the
desired channel picture
appears.
5
Press SELECT.
Note
• If you preset a locked program number, that particular program number
will be unlocked automatically (page 20).
To change the TV system setting
If the picture or sound is abnormal when receiving programs through the
8
(antenna)
terminal
(1) Press SELECT until “TV SYS” appears.
(2) Press + or – to select the appropriate
TV system until the picture or sound
quality is optimal.
or
MANUAL PROGRAM
SELECT
VHF
LOW
B/G
1
2
3
4
5
6
7
8
0
-/--
9
PROGR
SELECT
1
B/G
ID/K
M
TV SYS: B/G
continued
Using Your New TV
12
To change the color system setting
If the color is abnormal when receiving programs through the
8
(antenna) terminal
or the
t
(video input) jack.
(1) Press SELECT until “COLOR SYS” appears.
(2) Press + or – to select the appropriate
color system until the color is
optimal.
Tip
• Normally set “COLOR SYS” to “AUT
O”.
Skipping program numbers
1
Press PROGR +/– or the number buttons until the unused or unwanted
program number appears.
2
Press SELECT until “MANUAL PROGRAM” appears.
3
Press + or –.
4
Press PIC MODE.
5
Press SELECT.
To restore the skipped program number again
Preset the channel automatically or manually.
Tip
• You can also use SELECT and
2
+/– on the TV to preset channels and
skip program numbers.
To use the fine tuning (FINE) function
The fine tuning (FINE) function may help to reduce the following problems:
incomplete Teletext display (KV-XA21M61 (GE), (EM) only), double images and lines
moving across the TV screen.
You can use the fine tuning function as below:
(1) Select the program number you want to adjust.
(2) Press SELECT until “MANUAL PROGRAM” appears on the screen.
(3) Press + or – on the remote control once.
(4) Press
to display “FINE” on the scr
een.
(5) Press + or – continuously until the above problems are minimized.
The + or – icon on the screen flashes while tuning.
(6) Press SELECT to return to normal screen.
COLOR SYS: AUTO
AUTO
PAL SECAM
NTSC 3.58NTSC 4.43
Presetting channels (continued)
KV-XA21M61/ XA21M60
RM-952
– 12 –
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KV-XA21M80/XA21M83/XA21M50/
Using Your New TV
Using Your New TV
13
Watching the TV
This section explains functions used
while watching the TV. Most operations
can be done using the remote.
1
Press
!
to turn on the TV.
When the TV is in the
standby mode (the
1
indicator on the TV is lit
red), press
?/1
on the
remote or PROGR +/– on
the TV.
2
Press PROGR +/– or the
number buttons to select
the program number.
For double digit numbers,
press -, then the number
(e.g., for 25, press -, then
2 and 5).
3
Press
2
+/– to adjust the
volume.
or
1
indicator
%
?/
1
t
a
Number buttons
SELECT
2 +/–
PROGR +/–
+ or –
JUMP
TV
1
2
3
4
6
7
8
9
÷
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
Á
1
2
3
4
5
6
7
8
0
-/--
9
PROGR
continued
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
PROGR
SELECT
AUTO
PROGR
!
!
Using Your New TV
14
Watching the TV (continued)
To
Turn off temporarily
Turn off completely
Mute the sound
Watch the video input
(VCR, camcorder, etc.)
Jump back to the previous program
number
Display the on-screen information*
Adjust the volume of all
program numbers automatically
Adjust the picture position when it
is not aligned to the TV screen
(Not used for these models)
Additional tasks
* The picture, sound, and either the program number or video input are
displayed. The on-screen display for the picture and sound information
disappears after about three seconds.
Changing the on-screen display language
(KV-XA21M83 (ME), XA21M80 (ME), XA21M60 (S))
1
Press SELECT until
“LANGUAGE /
:
ENGLISH”appears on the
screen.
2
Press + or – to select
“
“.
Tip
• You can also use SELECT and 2 +/– on the TV to select the on-screen
display language.
PIC ROTATION
LANGUAGE / : ENGLISH
SELECT
LANGUAGE / :
Press
?/
1. The 1 indicator on the TV lights up red.
! on the TV.
%.
t to select “VIDEO 1” or “VIDEO 2”.
To return to the TV program, press a.
JUMP.
.
SELECT repeatedly until “INTELLIGENT VOL”
appears, then press + or – to select “ON”.
To cancel, select “OFF”.
SELECT repeatedly until “PIC ROT
ATION” appears,
then press + or – to adjust the alignment of the picture
position.
The
+
or
icon on the screen flashes while adjusting.
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Using Your New TV
14
To
Turn off temporarily
Turn off completely
Mute the sound
Watch the video input
(VCR, camcorder, etc.)
Jump back to the previous program
number
Display the on-screen information*
Adjust the volume of all
program numbers automatically
Adjust the picture position when it
is not aligned to the TV screen
(KV-XG29M50/XA21M93
/XA21M61 only)
Additional tasks
* The picture, sound, and either the program number or video input are
displayed. The on-screen display for the picture and sound information
disappears after about three seconds.
Changing the on-screen display language
(Except KV-XA21M83/XA21m80/XA21M60 (S))
1
Press SELECT until
“LANGUAGE /
:
ENGLISH”appears on the
screen.
2
Press + or – to select
“
“.
Tip
• You can also use SELECT and 2 +/– on the TV to select the on-screen
display language.
PIC ROTATION
Press
?/
1. The 1 indicator on the TV lights up red.
! on the TV.
%.
t to select “VIDEO 1” or “VIDEO 2”.
To return to the TV program, press a.
JUMP.
.
SELECT repeatedly until “INTELLIGENT VOL”
appears, then press + or – to select “ON”.
To cancel, select “OFF”.
SELECT repeatedly until “PIC ROTATION” appears,
then press + or – to adjust the alignment of the picture
position.
The
+
or
icon on the screen flashes while adjusting.
LANGUAGE / : ENGLISH
SELECT
/ LANGUAGE:
Watching the TV (continued)
Using Your New TV
Using Your New TV
15
Setting the Wake Up timer
1
Press
until the desired
period of time appears.
The Wake Up timer starts
immediately after you have
set it.
2
Select the program number or video input you want to display when you
wake up.
3
Press ?/1 or set the Sleep timer if you want the TV to turn off automatically.
The
indicator on the TV lights up orange.
To cancel the Wake Up timer
Press
until “WAKE UP TIMER: OFF” appears or turn off the TV’s
main power.
Note
• If no buttons or controls are pressed for more than two hours after the
TV is turned on using the Wake Up timer, the TV automatically goes into
the standby mode. To continue watching the TV, press any button or
control on the TV or the remote.
Setting the Sleep timer
Press
until the desired
period of time appears.
The Sleep timer starts
immediately after you have
set it.
To cancel the Sleep timer
Press
until “SLEEP TIMER: OFF” appears or turn the TV off.
WAKE UP TIMER:10M
WAKE UP TIMER:OFF
WAKE UP TIMER:12H00M
After 10 minutes
No Wake Up timer After 12 hours
SLEEP TIMER:30M
SLEEP TIMER:60M
SLEEP TIMER:OFF
SLEEP TIMER:90M
After 30 minutes
No Sleep Timer
After 60 minutes
After 90 minutes
KV-XA21M61/ XA21M60
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Advanced Operations
16
Customizing the
picture and sound
You can customize the picture and
sound by selecting the picture and
sound modes or by adjusting its
settings.
You can change the sound effect by
selecting the surround mode.
Selecting the picture and sound modes
To select the picture mode
Press PIC MODE
repeatedly until you get
the desired picture mode.
Select To
“DYNAMIC” receive high contrast pictures.
“STANDARD” receive normal contrast pictures.
“SOFT” receive mild pictures.
To select the sound mode
Press SOUND MODE
repeatedly until you get
the desired sound mode.
Select To
“DYNAMIC” listen to dynamic and clear sound that emphasizes the low and
high sound.
“DRAMA” listen to sound that emphasizes vocals and background music.
“SOFT” receive soft sound.
Advanced Operations
TV
÷
0
JUMP
SOUND
MODE
FAVORITE
PROGRÁ
STANDARDDYNAMIC
SOFT
PIC MODE
≥
DYNAMIC
≥
DRAMA
≥
SOFT
SOUND
MODE
SOUND MODE
PIC MODE
SELECT
+ or –
Advanced Operations
17
Adjusting the picture and sound settings
1
Press SELECT until the
desired setting appears.
Each time you press
SELECT, the setting
item will change as follows:
2
Press + or – to adjust the
item.
3
To adjust other items, repeat steps 1 to 2.
* “HUE” can be adjusted for the NTSC system only.
Notes
• When you select a picture or sound mode, the adjusted settings will be
reset according to the selected mode.
• You can also use SELECT and
2
+/– on the TV to adjust the picture and
sound settings.
SELECT
PICTURE 60
PICTURE COLOR
BRIGHT
HUE*
BALANCE TREBLE
BASS
SHARP
Advanced Operations
continued
KV-XA21M61/XA21M60
RM-952
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Advanced Operations
18
Selecting the surround mode
(Not used for these models)
1
Press SELECT repeatedly
until “SURROUND”
appears.
2
Press + or – to select the
desired surround sound.
Select To
“MOVIE” listen to sound that spreads out over a large area, giving the feeling
of being at a movie theatre.
“MUSIC” listen to the sound that gives the feeling of being at a live concert.
“OFF” turn off the surround sound.
SURROUND: MOVIE
SELECT
MUSICMOVIE
OFF
KV-XA21M83/XA21M80
1
Press SELECT repeatedly
until “SURROUND”
appears.
2
Press + or – to select “ON”.
To turn off the surround
mode, select “OFF” .
SURROUND: ON
SELECT
ON
OFF
Customizing the picture and sound (continued)
Advanced Operations
19
Viewing your
favorite channels
You can display six of your favorite
channels for quick and easy selection.
You can program the favorite channel as
well.
Selecting a favorite channel
1
Press FAVORITE.
2
Press the number button
from 1 to 6 to select the
desired favorite channel.
When you use the “FAVORITE CH”
feature for the first time, six preset channels will appear.
1
2
3
4
6
7
8
9
÷
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
Á
FAVORITE
+ or –
PROGR +/–
Number
buttons
Programming the favorite channel
1
Press PROGR +/– or
number buttons to select
the program number you
want to program (e.g.,
program number 8).
2
Press SELECT until
“FAVORITE CH SETUP”
appears.
3
Press + or – to select the
favorite channel you want to
program (e.g., 3).
4
Press SELECT.
The selected favorite channel (e.g.,3)
turns red for about one second.
5
To program other favorite channels, repeat steps 1 to 4.
or
FAVORITE
FAVORITE CH
1PR01 2 PR02 3 PR03
4PR04 5 PR05 6 PR06
1
2
3
4
5
6
1
1
2
3
4
5
6
7
8
0
-/--
9
PROGR
8
SELECT
FAVORITE CH SETUP :
FAVORITE CH SETUP :
SELECT
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RM-952
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Advanced Operations
20
Blocking the
channels
(CHILD LOCK)
You can lock some program numbers to
prevent children from watching certain
channels, by using the buttons on the
remote control.
1
Select the program number you want to lock.
2
Press SELECT until “CHILD
LOCK” appears on the
screen.
3
Press + or – to select “ON”.
The
symbol appears on
the screen.
To cancel, press + or – to
select “OFF”. The
symbol disappears from
the screen.
Note
• If you preset a locked program number, that particular program number
will be unlocked automatically (page 10).
CHILD LOCK: ON
1
CHILD LOCK: OFF
SELECT
TV
1
2
3
4
6
7
8
9
÷
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
Á
SELECT
+ or –
Advanced Operations
21
Enjoying stereo or
bilingual programs
(KV-XA21M61 (EM) only)
You can enjoy stereo sound or bilingual
programs of NICAM and A2 stereo
systems.
Press A/B repeatedly until you
receive the sound you want.
The on-screen display changes to
show the selected sound.
The
indicator on the TV lights up
red when receiving any stereo or
bilingual program.
When receiving a NICAM program
Broadcasting On-screen display (Selected sound)
NICAM stereo
NICAM bilingual
NICAM monaural
A/B
indicator
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
TV
1
2
3
4
6
7
8
9
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
-
2
NICAM
NICAM
MONO
(Stereo sound)
(Regular sound)
NICAM
MAIN
MONO
(Main sound)
(Regular sound)
NICAM
SUB
(Sub sound)
NICAM
MAIN
MONO
(Main sound)
(Regular sound)
continued
KV-XA21M61/XA21M60
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Advanced Operations
22
When receiving an A2 program
Receiving area for NICAM and A2 programs
Notes
• If the signal is very weak, the sound becomes monaural automatically.
• If the stereo sound is noisy when receiving a NICAM program, select
“MONO”. The sound becomes monaural, but the noise is reduced.
• Before receiving a NICAM stereo program in China, please check the
NICAM broadcast condition at your area. When receiving a NICAM
stereo program, the receiving conditions might vary depending on area.
In addition, different strength of the NICAM broadcast signal might affect
the receiving quality.
If the sound is distorted when receiving a monaural
program through the 8 (antenna) terminal
Press A/B repeatedly until “MONO” appears on the screen.
To cancel the monaural sound setting, press A/B again until
“AUTO” appears on the screen.
Notes
• The “MONO” or “AUT
O” setting is memorized for each program
number.
• You cannot receive stereo broadcast signal when the TV is in the
“MONO” setting. Normally set the TV to “AUT
O”.
Broadcasting On-screen display (Selected sound)
A2 stereo
A2 bilingual
System
NICAM
A2
Receiving area
Hong Kong, Singapore, New Zealand, Malaysia,
Thailand, etc.
Australia, Malaysia, Thailand, etc.
STEREO
MONO
(Stereo sound)
(Regular sound)
MAIN
SUB
(Main sound)
(Sub sound)
MONO
AUTO
Enjoying stereo or bilingual programs
(continued)
Advanced Operations
23
Viewing Teletext
(KV-XA21M61 (EM) only)
TV stations broadcast an information
service called Teletext via some TV
channels. Teletext allows you to receive
various information, such as shares
market or news.
Displaying Teletext
1
Select a TV channel that carries the Teletext broadcast you want to watch.
2
Press
to display the
text.
A Teletext page (normally
the index page) is
displayed. If there is no
Teletext broadcast, “100” is
displayed at the top left
corner of the screen.
To turn off Teletext
Press a.
a
A/B
FASTEXT
t
/
TV
1
2
3
4
6
7
8
9
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
-
2
P166 SECTEXT 166 FR1 MAR 03:59:09
Fom Singapore
To PARIS
To OSAKA
To ROMA
To SYDNEY
Day Dep/Arr Flight Alrcraft
1.6 220/0588 SQ28 747
2 2130/1225 PA115 L15
3 2115/1330 SQ26 747
2.7 2130/0745 SQ24
747
4 2300/0915 AZ487 747
2.5 1000/1715 SQ6 747
4.6 0930/2015 CX522 L10
1 2210/0610 SQ21A 747
2 2100/0835 SQ21A 747
continued
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KV-XA21M80/XA21M83/XA21M50/
Advanced Operations
24
Additional Teletext tasks
To
display a Teletext page on the TV
picture
check the contents of a Teletext service
select a Teletext page
Hold (pause) a Teletext display
reveal concealed information
(e.g., an answer to a quiz)
enlarge the Teletext display
wait for a Teletext page while watching
a TV program
* You can also select a Teletext page that appears in the colored column at
the bottom of the screen using the corresponding color-coded button on
the remote.
Using FASTEXT
This feature allows you to quickly access a Teletext page that uses
FASTEXT. When a FASTEXT program is broadcasted, the colored
menus appear at the bottom of the screen. The colors of the menus
correspond to the red x , green x , yellow x , and blue x color-
coded buttons on the remote.
To access a FASTEXT menu
Press the color-coded button on the remote corresponding to the
menu you want. The menu page appears on the screen after several
seconds.
Do this
Press
.
Each time you press
, the screen changes as
follows: Teletext t Teletext and TV t TV.
Press
.
An overview of the Teletext contents and page
numbers appear on the screen.
Press the number buttons to enter the three-digit
page number of the desired Teletext page. * If you
make a mistake, reenter the correct page number. To
access the next or previous page, press PROGR +/–.
Press
to display the symbol “ z ” at the top left
corner of the screen. To resume normal Teletext
operation, press
or
.
Press
.
To conceal the information, press the button again.
Press .Each time you press
, the Teletext display
changes as follows: Enlarge upper half t Enlarge
lower half t Normal size.
1 Enter the Teletext page number that you want to
refer to, then press
.
2 When the page number is displayed, press
to
show the text.
Viewing Teletext (continued)
Additional Information
23
Self-diagnosis function
Your TV is equipped with a self-diagnosis function. If there is a
problem with your TV, the 1 indicator flashes red. The number of
times the 1 indicator flashes indicates the possible causes.
1
Check that the 1 indicator flashes red a number of times between 3-second
intervals.
2
Count the number of times the 1 indicator flashes.
3
Press ! (main power) to turn off your TV.
4
Inform your nearest Sony service center about the number of times the 1
indicator flashes.
Be sure to note the model name and serial number located on the rear of
your TV.
Front of TV
1 indicator
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
!
Additional Information
Additional Information
(Except KV-XA21M50/XA21M61/XA21M60 (S))
KV-XA21M61/XA21M60
RM-952
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Additional Information
24
Troubleshooting Shortcuts
For better viewing, please check the following connections.
• Snowy • Distorted • Noisy/
picture picture distorted
sound
Wall antenna
terminal
UHF
VHF
Booster
VCR
Check the antenna direction.
Incorrect antenna direction may cause:
Check the antenna
type.
Wrong type of antenna
may cause:
• No picture
• Snowy picture
Check connection
on the wall
antenna terminal.
Loose connection may
cause:
•
Snowy picture
• Distorted sound
Check if you need
booster to increase
signal level.
Too strong signal level
may cause:
•
Distorted picture
• Noisy sound
Antenna connection
Additional Information
(KV-XA21M50 (EM)/XA21M61 (EM))
Additional Information
25
P166 SECTEXT 166 FR1 MAR 03:59:09
Fom Singapore
To PARIS
To OSAKA
To ROMA
To SYDNEY
Day Dep/Arr Flight Alrcraft
1.6 220/0588 SQ28 747
2 2130/1225 PA115 L15
3 2115/1330 SQ26 747
2.7 2130/0745 SQ24
747
4 2300/0915 AZ487 747
2.5 1000/1715 SQ6 747
4.6 0930/2015 CX522 L10
1 2210/0610 SQ21A 747
2 2100/0835 SQ21A 747
Check connection
on the VCR and on
the TV.
Loose connection may
cause:
• Snowy picture
• Distorted sound
• No picture
For more information, please see
Troubleshooting on page 26 or
consult your dealer for guidance.
AC Connection
Check connection on
the AC socket.
Loose connection may cause:
• no power
• no picture with no sound
Additional Information
Connection
to TV
• Double image • Missing
picture Teletext
characters
(KV-XG29M61/
XA21M61 only)
KV-XA21M61/ XA21M60
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Additional Information
24
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Press SELECT until “MANUAL
PROGRAM” appears on the screen, then
preset the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS).
• Check the power cord, antenna and the
VCR connections.
• Press ?/1 (power).
• Press ! (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible causeSymptom
Solutions
• Connection is loose or
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• The TV system setting
or channel presetting
is inappropriate or
incomplete.
• The power cord,
antenna or VCR is not
connected.
• The TV is not turned
on.
Page
4
11
–
–
–
–
11
4
14
13
(KV-XA21M83 (ME)/XA21M80 (ME)/XA21M60)
Additional Information
25
Good picture
No sound
Dotted lines or
stripes
Double images or
“ghosts”
No color
Abnormal color
patches
• Press 2 + to increase the volume level.
• Press % to cancel the muting.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Press SELECT until “COLOR” appears
on the screen, then press + or – to adjust
the color level.
• Press SELECT until “COLOR SYS ”
appears on the screen, then check the
color system setting (usually set this to
“AUTO”).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other electrical
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about five minutes, then
turn it on again.
Possible cause
Symptom
Solutions
continued
• The volume level is
too low.
• The sound is muted.
• There is local
interference from cars,
neon signs, hair
dryers, power
generators, etc.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
• The antenna direction
is inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
is too low.
• The color system
setting is
inappropriate.
• The antenna direction
is inappropriate.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
13
14
–
–
–
12
–
–
17
12
–
–
Page
KV-XA21M61/XA21M60
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Additional Information
26
21
4
–
–
12
–
14
12
23
–
–
“100” appears on
the top of the
screen and there is
no Teletext display.
(Not used for these models)
Teletext display is
incomplete
(snowy picture or
double images).
(Not used for these
models)
Picture slant
(Not used for these
models)
Lines moving across
the TV screen.
The
1
indicator on
your TV flashes red
a number of times
between 3-second
intervals.
TV cabinet creaks.
A “boom” sound is
heard when the TV
is turned on.
Troubleshooting (continued)
Possible causeSymptom Solutions
• The channel carries no
Teletext broadcast.
• Connection is loose or
the cable is damaged.
• The antenna direction
is inappropriate.
• Signal transmission is
too low.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• There is interference
from external sources,
e.g., heavy
machineries, nearby
broadcast station.
• Your TV may need
service.
•
Changes in room
temperature
sometimes make the
TV cabinet expand or
contract, making a
noise. This does not
indicate a malfunction.
• The TV’s
demagnetizing
function is working.
This does not indicate
a malfunction.
Page
—
•Check the antenna cable and connection
on the TV, VCR, and at the wall.
•Adjust the antenna direction. Contact a
Sony dealer for advice.
•Try using a booster.
•Use the fine tuning (FINE) function.
•Keep external speakers or other electrical
equipment away from the TV.
•Press SELECT until “PIC ROTATI ON ”
appears on the screen, then press + or –
to align the picture to the TV screen.
•Use the fine tuning (FINE) function.
•Contact your nearest Sony service center.
—
—
Additional Information
26
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Troubleshooting
If you find any problem while viewing your TV, please check the following guide.
If any problem persists, contact your Sony dealer.
Possible causeSymptom Solutions
• Connection is loose or
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• The TV system setting
or channel presetting
is inappropriate or
incomplete.
• The selected sound is
inappropriate.
• The power cord,
antenna or VCR is not
connected.
• The TV is not turned
on.
4
11
–
–
–
–
10
11
21
4
14
13
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Press SELECT until “MANUAL
PROGRAM” appears on the screen, then
preset the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is in
use.
• If the sound of all the channels are noisy,
check the TV system (TV SYS) setting,
then press AUTO PROGR to preset the
channels again.
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS).
•
If the sound of some channels are noisy,
select the channel, then press A/B to select
the main sound (KV-XA21M61 only).
Page
(KV-XA21M83 (E)/XA21M50 (GE)/XA21M61 (GE))
• Check the power cord, antenna and the
VCR connections.
• Press ?/1 (power).
• Press ! (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
KV-XA21M61/ XA21M60
RM-952
– 22 –
http://cxema.ru
KV-XA21M80/XA21M83/XA21M50/
Additional Information
28
4
–
21
23
4
–
–
12
–
14
12
25
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Stereo broadcast
sound switches on
and off or is distorted.
or
The sound switches
between monaural
and stereo frequently.
(KV-XA21M61 only)
“100” appears on
the top of the
screen and there is
no Teletext display.
(KV-XA21M61 only)
Teletext display is
incomplete
(snowy picture or
double images).
(KV-XA21M61 only)
Picture slant
(KV-XA21M61 only)
Lines moving across
the TV screen.
The 1 indicator on
your TV flashes red
a number of times
between 3-second
intervals.
TV cabinet creaks.
A “boom” sound is
heard when the TV
is turned on.
Possible causeSymptom Solutions
• Connection is loose or
the cable is damaged.
• The antenna direction
is inappropriate.
• Broadcast signal has a
transmission problem.
• The channel carries no
Teletext broadcast.
• Connection is loose or
the cable is damaged.
• The antenna direction
is inappropriate.
• Signal transmission is
too low.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
•
There is interference
from external sources,
e.g., heavy machineries,
nearby broadcast
station.
• Your TV may need
service.
•
Changes in room
temperature
sometimes make the
TV cabinet expand or
contract, making a
noise. This does not
indicate a malfunction.
•
The TV’s demagnetizing
function is working.
This does not indicate a
malfunction.
Page
•Check the antenna cable and connection
on the TV, VCR and on the wall.
•Adjust the antenna direction. Contact a
Sony dealer for advice.
•Press A/B until a better sound is heard.
—
•Check the antenna cable and connection
on the TV, VCR, and at the wall.
•Adjust the antenna direction. Contact a
Sony dealer for advice.
•Try using a booster.
•Use the fine tuning (FINE) function.
•Keep external speakers or other electrical
equipment away from the TV.
•Press SELECT until “PIC ROTATI ON ”
appears on the screen, then press + or –
to align the picture to the TV screen.
•Use the fine tuning (FINE) function.
•Contact your nearest Sony service center.
—
—
Troubleshooting (continued)
Additional Information
27
Additional Information
Good picture
No sound
Dotted lines or
stripes
Double images or
“ghosts”
No color
Abnormal color
patches
TV cannot receive
stereo broadcast
signal
(KV-XA21M93/
XA21M61 only)
• Press 2 + to increase the volume level.
• Press % to cancel the muting.
• Press A/B until a better sound is heard
(KV-XA21M61 only).
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Press SELECT until “COLOR” appears
on the screen, then press + or – to adjust
the color level.
• Press SELECT until “COLOR SYS ”
appears on the screen, then check the
color system setting (usually set this to
“AUTO”).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other electrical
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about five minutes, then
turn it on again.
• Press A/B until “AUTO” appears
on the screen.
Possible cause
Symptom
Solutions
• The volume level is
too low.
• The sound is muted.
• Broadcast signal has a
transmission problem.
• There is local
interference from cars,
neon signs, hair
dryers, power
generators, etc.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
• The antenna direction
is inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
is too low.
• The color system
setting is
inappropriate.
• The antenna direction
is inappropriate.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• The stereo reception
setting is
inappropriate.
13
14
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12
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12
–
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21
Page
continued
KV-XA21M61/XA21M60
RM-952
– 23 –
(KV-XA21M61 only)
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